Chap-6

Employee testing and selection

Why careful selection is important:-

1. Performance
2. Cost
3. Legal obligation

Different types of test:-

1. Test of cognitive abilities
- Intelligent test
- Specific cognitive abilities
- Test of motor and physical abilities
- Personality test
- Achievement test

2. Work Samples and simulation

- The work sampling testing
- Management assessment centers
- Video based situational testing

3. Others selection techniques

- Background investigating and references check
- The polygraph and honesty testing
- Paper and pencil test
- Graphology
- Physical examination

Chap- 7

Interviewing Candidates

Types of interview
1. Structure or Directive interview
2. Un-Structured or Non-directive interview
3. Situational interview
4. Behavioral interview
5. Job related interview
6. Stress interview
7. Panel interview
8. Mass interview

Factors of interviews Undermined usefulness

1. First impression
2. Miss-understanding the job
3. Candidates order error or pressure higher
 4. Non-verbal behavior and impression
5. Effective of personnel characteristics
6. Interviewer behavior

How to become a successful interviewer

1. Obtain details about the job

2. Structure the interview
3. To review the application or resume
4. Control the interview
5. Complete a post interview form

Chap-8

Training and developing employees

Definition of training: - The process of teaching new employees the basic skills they need
to perform their jobs.

Steps of training and development:-

1. Need assessment
2. Instructional design
3. Validation steps
4. Implement the program
5. Evaluation step

The different types of on the job training:-

1. Apprenticeship training
2. Job instruction training
3. Lecture
4. Programmed learning
5. Audiovisual- based training
6. Simulated training
7. Computer based training
8. Electronic performance support System( EPSS)
9. Distance and internet based training
10. Using E-Learning

Off-the job training and development techniques

1. Case study Method

2. Management Games
3. Outsides seminar
 4. University related programs
5. Role playing
6. Behavior modeling
7. Corporate Universities
8. Out-source learning
9. Executive Coach

Chap- 17

Managing Global Human Resource

The global challenge

1. Development
2. Knowledge and innovation dissemination
3. Identifying and developing talent on a global basis

How to implements a global HR system

1. Making the global system more acceptable
2. Developing a more effective Global HR system
3. Implementing the global HR system

Stuffing the global organization

1. International Stuffing
Expatriates (expert)
Home-country National
Third-country National
2. Management Value and international stuffing policy
Ethnocentric
Geocentric
Polycentric

Training and maintaining expatriate employees

1. Orienting and training employees on international assignment

(Trend in expatriate training, required training)
2. Compensating Expatriates
(The balance sheet approach, incentives)
3. Appraising Expatriate Managers
4. International labor relation
5. Terrorism, Safety And Global HR
6. Repatriation: Problem and solution
Chap-16

Employee safety and health

Occupational safety law: - The law passed by congress in 1970” to assure so far as
possible every working man and women in the nation safe and healthful working
conditions and to preserve our human resource”

Objectives of (OSHA)
1. To encourage employee to employees
2. To encourage employee
3. To create an occupational safety and health
4. Set up medical facilities
5. Provide appropriate reporting system