Position Title: MCCS COORDINATOR No:

02-11
Level: NF-1101-04 Opens: 04 Jan
11
Starting Salary: $22.83 per hour ($47,486 annualized) Closes:
13 Jan 11

Type of Employment: Full-Time

Location: Personal Readiness and Community Support, Marine and Family Services
Division

Area of Consideration: All Sources

Minimum Qualification Requirement: Must have four years experience that

demonstrates the ability to plan, develop, and coordinate special events in support of active
duty military and family member needs; or similar experience.

Special Note: Must be able to accommodate flexible work schedule to include nights and
weekends.

Introduction. This position is located in Personal Readiness and Community Support,

Marine and Family Services Division, Marine Corps Community Services (MCCS), Marine
Corps Base, Camp Lejeune, North Carolina. The incumbent acts as an MCCS liaison to
the Area Command and staff of a geographic area of the installation under cognizance of
the MCCS Director or designated representative.

If you feel you meet the minimum qualifications proceed by completing the
following steps:

Complete application for employment and/or resume

REQUIRED
w to Apply Current or former DoD Nonappropriated Fund (NAF) employees must list the following
information for positions held
to be considered for non-competitive selection
- Position title, pay level, series and grade (e.g. Sales Associate NF-2901-01)
- Employment dates
- Reason for separation (if applicable)

Prepare Knowledge, Skills and Abilities (KSAs) response

REQUIRED
- List all paid or volunteer positions related to the experience asked for in the KSA
- Include position title, position dates and pay grade (as applicable) and provide detailed
information regarding the
experience asked for in the KSA
 - Need more information on KSAs? Visit our website www.mccslejeune.com/jobs for more
details.

Deadlines for submission:

- Email to lejeune.vacancies@usmc-mccs.org prior to midnight on the closing date
- Mail to MCCS Human Resources, 1401 West Road, Camp Lejeune, NC 28547 to arrive by the
closing date
- Fax to 910-451-6771 prior to midnight of the closing date
- In person - bring to MCCS Human Resources, 1401 West Road from 8:00 am - 3:00 pm
prior to the closing date

Duties and Responsibilities. The incumbent’s responsibility, first and foremost, is to

lead by example, to shape and sustain a working environment most conducive to the
successful performance of those entrusted to his/her leadership and direction. Creating
a positive atmosphere and culture within the Marine and Family Services Division, that
reflects the pride, professionalism, sense of accomplishment, fulfillment, collaborative
engagement, well-being, and wholehearted customer focus of its employees is the
incumbents’ essential purpose and focus of main effort. Promotes World Class Customer
service with an emphasis on courtesy. Serves as a conduit through which the
commander and staff can gain knowledge of and direct access to the full spectrum of
services offered by MCCS. Plans, develops and coordinates MCCS support of active duty
military personnel and family needs. Implements policies or guidance with focus on
coordination of programs, services and activities. Develops, executes and monitors
budget for command MCCS support. Monitors programs and initiates corrective action to
ensure unit support by MCCS programs. Develops long range MCCS support plans.
Coordinates all MCCS marketing, in collaboration with the MCCS Marketing Director, to
include designing effective marketing strategies and public relations programs and
ensures target populations are aware of training and support opportunities provided by
MCCS. Performs other related duties as assigned. View the complete Position
Description at the following web address:
www.mccslejeune.com/pdfjobannouncements/02-11.pdf.

Knowledge, Skills and Abilities (KSAs). REQUIRED KSAs are the specific
characteristics, gained through experience, that candidates must possess in order to
perform the major duties of the position. Qualified applicants will be evaluated on the
degree to which they possess the KSA’s shown below. Applicants should indicate their
KSA’s on a separate sheet of paper attached to their resume with each KSA labeled to
coincide with paragraphs below. There is no specific format required for KSA’s; however,
the recommended format is a narrative descriptive format for each KSA. Applicants are
encouraged to provide in detail their work or volunteer experiences that show
relatedness to the particular KSA, being careful to annotate specific position titles
(current and former NAF employees include NAF grade level), employment
dates (month/year), and examples for each work experience listed.

a. Describe work or related experience that demonstrates your knowledge of services

offered by Marine Corps Community Services (MCCS).
b. Describe work or related experience that demonstrates your ability to effectively
communicate, both orally and in writing, to include reports and public speaking.
c. Describe work or related experience that demonstrates your ability to plan,
develop, and coordinate special events.
d. Describe work or related experience that demonstrates your ability to establish
cooperative relationships with military and civilian personnel at all levels.

Selection. This vacancy will be filled by the best qualified as determined by the
selecting official.
VACANCIES MAY BE FILLED BY METHODS OTHER THAN INTERNAL COMPETITIVE
PROCEDURES WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED
FROM OTHER SOURCES. CURRENT AND FORMER NON APPROPRIATED FUND (NAF)
FEDERAL EMPLOYEES MUST LIST CURRENT AND/OR PREVIOUS EMPLOYMENT
INFORMATION TO BE CONSIDERED FOR NONCOMPETITIVE APPOINTMENT.

As part of the employment process, Human Resources Division may obtain a

Criminal Record Check and/or an Investigative Consumer Report. Employment
is contingent upon the successful completion of a National Agency Inquiry
background check.

Human Resources Division provides reasonable accommodation to applicants

with disabilities. Applicants with disabilities who believe they require
reasonable accommodation should contact HR at (910) 451-9279. The decision
to grant an accommodation will be made on a case-by-case basis. It is
Department of the Navy (DON) policy to provide a workplace free of
discrimination and retaliation. The DON No Fear policy link is provided for
your review. https://www.donhr.navy.mil/NoFearAct.asp .

MCCS is a Drug-free workplace. The use of illegal drugs by MCCS employees,

whether on or off duty, cannot and will not be tolerated. Federal employees
have a right to a safe and secure workplace, and Marines, sailors, and their
family members have a right to a reliable and productive Federal workforce.

Direct Deposit of total NET Pay is mandatory as a condition of employment for

all appointments to positions within Marine Corps Community Services.

MANAGERS/SUPERVISORS – POST ON ALL OFFICIAL BULLETIN BOARDS.

DISTRIBUTE COPIES TO SUPERVISORS FOR DISSEMINATION TO EMPLOYEES

DID YOU REMEMBER TO?

 Include resume or application for employment

 Include KSA Response
 Submit by the close date of the announcement
 NONAPPROPRIATED FUND POSITION DESCRIPTION
JOB TITLE: Marine Corps Community Services (MCCS) SPD NUMBER: 080152
Area Coordinator
JOB SERIES: 1101 PAY LEVEL: NF-4
________________________________________________________________________________________________________________________________________________________________________________________________

SUMMARY OF DUTIES: Reports to the MCCS Director or designated representative.

Acts as an MCCS liaison to the Area Commander and staff of a geographic area of the installation under
cognizance of the MCCS Director. The MCCS Area Coordinator also serves as a conduit through which the
commander and staff can gain knowledge of, and direct access to, the full spectrum of services offered by
MCCS.
Plans, develops and coordinates MCCS support of active duty military personnel and family needs. Acts as a
liaison between the command and MCCS.
Implements policies or guidance with focus on coordination of programs, services and activities.
Develops, executes and monitors budget for command MCCS support.
Monitors programs and initiates corrective action to ensure unit support by MCCS programs. Develops long
range MCCS support plans.
Coordinates all MCCS marketing, in collaboration with the MCCS Marketing Director, to include designing
effective marketing strategies and public relations program and ensures target populations are aware of training
and support opportunities provided by MCCS.
Provides required reports. Gathers and maintains statistical information as required.
Ensures OPSEC and Privacy Act compliance. Adheres to principles and concepts of the EEO program.
Demonstrates and promotes World Class Customer Service with an emphasis on courtesy. Assists customers
and associates, and communicates positively in a courteous and considerate manner. Acknowledges customers
and associates; smiles and makes eye contact. Asks questions to determine, verify and solve problems. Helps
shape customer and associates expectations. Inspires and sustains the trust and confidence of customers,
associates, colleagues, senior management and subordinates. Checks for satisfaction with the quality of goods
and services. Takes action to solve problems quickly. Alerts the higher-level supervisor or proper point of
contact for help when problems arise.
Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work
procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or
property damage resulting from workplace mishaps to the immediate supervisor.

This is a white-collar position where occasional lifting up to 20 lbs may be required. Performs other related
duties as assigned.
MINIMUM QUALIFICATIONS: Four years experience which demonstrates knowledge of the following:
demonstrated ability to effectively communicate, both orally and in writing; ability to maintain effective
working relationships with all levels of employees, both inside and outside the organization; coalition building
skills and sufficient experience to effectively establish cooperative relationships with military and civilian
personnel at all levels. Knowledge of the full spectrum of services offered by MCCS. Ability to establish
realistic long and short-term goals and objectives, set achievable deadlines and react quickly to changing
priorities. Must possess strong customer service skills and be able to tactfully communicate with all levels of
the military and civilian community. Must have experience working independently. Must have ability to
gather, assemble and analyze information, draw conclusions and devise solutions to problem areas.
Must be able to accommodate flexible work schedule to include weekend and nighttime briefs/programs. Must
be able to travel in order to support MCCS functions.