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INTERNSHIP REPORT ON
PUNJAB RESOURCE MANAGEMENT PROGRAM
SUBMITTED BY:
MR. IRFAN ASHRAF
INTERNSHIP REPORT ON
PUNJAB RESOURCE MANAGEMENT PROGRAM
My Dear Parents,
My beloved Colleagues,
&
My Honorable Teachers
It is hereby certified that the report has been thoroughly and carefully read and recommended to
the Faculty of Management Sciences for acceptance of Final Internship report by Mr. Irfan
Ashraf , Roll No. 5902. Session (August 2006 – June 2008) Morning. In partial fulfillment of the
Almighty Allah is the creator of this universe and mankind. He provides us with all the
necessities of life. We cannot thank Him even if we want to but on the other hand it is our duty to
be thankful to Him.
The teaching of Holy Prophet Muhammad (PBUH) were also the continuous source of
guidance for me especially his order of getting knowledge and fulfilling once duty honestly was
First of all I thank to my Parents and Teachers for their perpetual love and support.
I thank to Mr. Azhar Mehmood, Head of Department Managements Sciences for his instructions
that enabled me to work with experienced people very efficiently throughout the period of my
training. I also pay tribute to my all teachers and specially my internship advisor Mr. Waseem
specially Mr. Fawad Akram (Assistant Director CB & Procurement) and express my gratitude
for their precious, splendid and unraveling guidance, which not only made my mind capable
enough to absorb practical knowledge but also enabled me to explore new horizons in the field of
cement sector. I am thankful to all of the employees of organization for their cooperation during
my Training
Letter of Transmittal
December 10, 2010
Head of Department
Lahore.
Dear Sir,
Please accept the accompanying Internship Report on Punjab Resource Management Program
(PRMP). This report is the result of work done at the Punjab Resource Management Program
Services i-e Handling Consultant’s Files, CV Evaluations and Finalizing Consultant’s Contracts
after the Approval of ADB, Taking Part in the Procurement of an International Firm for two
years 2010 to 2012, Organizing Workshops and Consultant Selection Committee Meetings,
Comparison between Expected TA Utilization and Actual Utilization, Monthly and Quarterly TA
Through the course of the term, I was given the opportunity to learn the basics of the
Accounting. I feel that this knowledge will be helpful in future work and in my career.
I would like to thank my Assistant Director (CB & Procurement) as well as the co-workers who
Sincerely,
Irfan Ashraf
Table of Contents
....................................................................................................................................................8
1.3 OBJECTIVES...............................................................................................................................9
.................................................................................................................................................11
1.5 STRUCTURE............................................................................................................................11
1.6 IMPLEMENTATION.....................................................................................................................12
..................................................................................................................................................13
CHAPTER-2 ...............................................................................................................................16
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PRMP REFORMS.......................................................................................................................16
..................................................................................................................................................16
2.1.1 Overview....................................................................................................................................................17
2.1.2 Objectives...................................................................................................................................................17
2.1.3 Core Areas.................................................................................................................................................18
2.1.4 Activities.....................................................................................................................................................18
2.1.5 Achievements..............................................................................................................................................19
2.1.6 Key Actions.................................................................................................................................................20
2.1.7 Way Forward.............................................................................................................................................20
2.2 PUBLIC FINANCIAL MANAGEMENT..............................................................................................21
2.2.1 Overview....................................................................................................................................................21
2.2.2 Objectives...................................................................................................................................................21
2.2.3 Core Areas.................................................................................................................................................22
2.2.3.1 Core Policy Area 1 (CPA-1) - Public Financial Management (PFM) .................................................................22
2.2.3.2 Core Policy Area 2 (CPA -2) - Contingent Liability Management .....................................................................23
2.2.4 Activities.....................................................................................................................................................23
2.2.5 Key Achievements.......................................................................................................................................25
2.2.6 Success Story..............................................................................................................................................26
2.2.7 Way Forward.............................................................................................................................................27
2.3 PRIVATE SECTOR DEVELOPMENT................................................................................................28
2.3.1 Overview....................................................................................................................................................28
2.3.2 Objectives...................................................................................................................................................29
2.3.3 Core Areas.................................................................................................................................................29
2.3.4 Activities.....................................................................................................................................................29
2.3.5 Achievements..............................................................................................................................................31
2.3.6 Reports.......................................................................................................................................................31
2.3.7 Way Forward.............................................................................................................................................32
2.4 RESULT BASED MANAGEMENT...................................................................................................33
2.5.1 Overview....................................................................................................................................................39
2.5.2 Objectives...................................................................................................................................................39
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2.5.3 Activities.....................................................................................................................................................40
2.5.4 Key Achievements.......................................................................................................................................41
2.5.5 Documentation...........................................................................................................................................42
CHAPTER-4 ...............................................................................................................................55
FINDINGS OF THE PROJECT................................................................................................55
4.1 CONCLUSION...........................................................................................................................56
4.2 RECOMMENDATIONS..................................................................................................................58
CHAPTER-5 ...............................................................................................................................59
LEARNING AS INTERNEE......................................................................................................59
..................................................................................................................................................60
CHAPTER-6 ...............................................................................................................................67
IMPACT ON THE CAREER.....................................................................................................67
6.1 IMPACT ON THE CAREER............................................................................................................68
CHAPTER-7 ...............................................................................................................................72
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REFERENCES............................................................................................................................72
..................................................................................................................................................73
7.1 REFERENCES...........................................................................................................................73
CHAPTER-8 ...............................................................................................................................74
ABBREVIATIONS......................................................................................................................74
8.1 ABBREVIATIONS......................................................................................................................75
CHAPTER-9 ...............................................................................................................................77
ANNEXURES..............................................................................................................................77
ANNEX-A.................................................................................................................................78
ANNEX-B.................................................................................................................................79
ANNEX-C.................................................................................................................................80
ANNEX-E..................................................................................................................................82
ANNEX-F..................................................................................................................................83
ANNEX-G.................................................................................................................................84
ANNEX-H.................................................................................................................................85
ANNEX-I..................................................................................................................................89
ANNEX-K.................................................................................................................................91
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Executive Summary
The internship report is executed on Punjab Resource Management Program (PRMP), Planning
Program (PRMP) from 15th September 2009. Firstly I started on 3 months probationary period.
During this period I learnt so many things and this job gave me a greater practical knowledge
about the operations of a Public Sector Organization. In the following pages I have narrated my
experience, observations & all the working activities, which I observed during my job at Punjab
This report is made in different parts. In the first part of the report Brief Overview, Objectives,
are discussed. Afterwards in the report I discuss about Reforms and Procurement Wing of the
PRMP. In the third part of the report I covered my activities at PRMP Learning Aspects. Last
part of the report contains Recommendations and then concluded the report.
Experience of working at Punjab Resource Management Program (PRMP), was great experience
of Public Sector. It gave me a opportunity to learn more applied things and it provided me the
opportunity to apply my knowledge that I got in the university. This experience will be very
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Chapter-1
Punjab Resource Management Program
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Punjab Resource Management Program (PRMP)
Punjab is truly blessed with a great untapped potential. Its land, water, weather and people if
harnessed properly can yield large gains and lift the country out of its poverty; its human
resources can lay the foundation of high value addition not only in agriculture but also in
1.2 Overview
The Punjab Resource Management Program (PRMP) has been initiated by the Government
of Punjab (GoPb) with the assistance of the Asian Development Bank (ADB) as a
development and incentive mechanisms for public service delivery with particular emphasis on
pro-poor sectors and the creation of an enabling environment for private sector development to
The overarching objective of the program is to assist the Punjab Government in reducing poverty
through good governance including improved public sector resource management. Despite many
initiatives aimed at developing Pakistan’s economic and social sectors, the country’s level of
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development remains below its potential and social indicators are lagging. Incidence of poverty
today is higher than a decade ago. Punjab mirrors these national trends and is further constrained
by the fact that fiscal space available to the Government of the Punjab is limited.
Furthermore, traditionally expenditures are allocated in a way that does not adequately reflect
medium term policy priorities. Allocations are inadequate to cover the growing needs for
operation and maintenance of public services. As a result, quality of public service is generally
perceived to have deteriorated and unable to meet the needs of a growing population and
element in the sub-par service delivery and development spending at all levels. There is ample
evidence that improvement in public sector governance and resource management yields
considerable development gains. The investment through the PRMP will further strengthen the
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1.3 Objectives
management;
partnership;
and
The overall result of the achievement of the above objectives will be the raising of living
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1.4 Guiding Principles
Formulation and design of the PRMP Program is anchored in the following principles:
Strong leadership and participation: The program enjoys full support at the political
level, including the Chief Minister of Punjab. Program formulation was ‘home-grown’
with broad stakeholder participation from the private sector and non-government
organizations (NGOs). The first Punjab Development Forum was held prior to program
Output focused medium term approach with flexibility for adjustment of targets:
The program takes a medium term view beyond the short-term horizon of traditional
program loans, and by adopting the cluster modality allows for adjustment of design
monitoring unit (PMU) was established and staffed early during program formulation,
ADB program financing allocated for financing of measures that create fiscal space
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1.5 Structure
The structure of the program cluster and the key result areas in each component are as follows:
management.
Delivery through:
management.
commercial operations.
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1.6 Implementation
The executing agency (EA) for PRMP is the Punjab Planning and Development Department
(P&D). The implementing agencies (IAs), to be supported by the scheme, will include P&D,
Finance Department, Excise & Taxation Department, Board of Revenue, Services and General
Administration Department and the other departments of the Punjab Government as indicated in
the policy matrix. As agreed in the MOU, the EA has established a Program Management Unit
(PMU) prior to loan negotiations, funded by the Punjab Government. In addition to the PMU,
each IA will set up a core team which will coordinate with the PMU in its mandated areas. The
core team will be responsible for preparing progress reports as required, for their onward
submission to the PMU. The core team notified by each department will also be responsible for
preparing terms of reference. The core team would interact with the consultants hired by the
PMU and would certify the progress of the consultants to the PMU for the purpose of contract
payments. Consultants would be hired through the Consultant Selection Committee of the
Government.
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1.7 Management Profile
Muhammad Mujtaba Piracha Ms. Mehnaz Bhaur Mr. Omar Mukhtar Khan
Program Director Additional Program Director Deputy Program Director
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Syed Naeem Geelani Rana Muhammad Tariq Mr. Nauman Ellahi
Assistant Director Assistant Accounts Officer Network Administrator
Mr. Yaser Nazir Ch Mr. Ahmad Hassaan Badar Mr. Abdul Ghaffar
Office Secretary Office Secretary Office Secretary
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1.8 Organization’s Organogram
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Chapter-2
PRMP REFORMS
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2.1 Civil Service Reforms
2.1.1 Overview
sector in 2003 with a view to reducing the incidence of poverty and improving the social and
economic conditions of the people of the Punjab. The Civil Service of Punjab is a key to
successful implementation of all the reforms. It plays a pivotal role as an agency for formulation
of policies and service delivery. Since the inception of the Punjab Resource Management
Program (PRMP) reforms in various provincial departments in Punjab have been introduced for
2.1.2 Objectives
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2.1.3 Core Areas
2.1.4 Activities
Complete Benchmarking of Excise & Taxation (E&T) and Livestock & Dairy
Hiring of International Firm for MTBF, Functional Review and Business Process Re-
engineering of pilot departments (E&T, L&DD, I&P, Higher Education and Health) of
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2.1.5 Achievements
and districts;
Excise & Taxation (E&T) and Livestock & Dairy Development (L&DD) Departments
are selected for initially Piloting of Functional Review and Business Process Re-
engineering;
Benchmarking of Excise & Taxation (E&T) and Livestock & Dairy Development
Review of Punjab Public Service Commission (PPSC) has been conducted through
international consultants;
Two international and one domestic consultant worked on this assignment for two
major areas of PPSC i.e. Human Resource Management (HRM) and Information
Technology (IT);
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2.1.6 Key Actions
Punjab Public Service Commission (PPSC) has changed the process of reviewing the
L&DD and E&T departments to go through complete updation with the help of an
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2.2 Public Financial Management
2.2.1 Overview
In order to enable improved budget execution, it is imperative to forecast trends and identify
commitments to enhance the application of cash and investments. Government of the Punjab
(GoPb) is set to introduce meaningful reforms in public sector financial management. Towards
this end, Punjab Government Efficiency Improvement Program (PGEIP) was launched under
Punjab Resource Management Program (PRMP) with the assistance of Asian Development Bank
(ADB). Public Financial Management (PFM) includes Medium Term Budgetary Framework
(MTBF), Tax Policy and Administration Reforms and better Contingent Liability Management.
2.2.2 Objectives
To improve tax policy and administration/ structure to increase provincial own source
revenue, and
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2.2.3 Core Areas
Under CPA 1, both expenditure and revenue sides have been focused as under:
a. Integration of top down strategic resource allocation and bottom up output based
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MTBF is built on two main components:
1. “Top down”, implies strengthening of the overall management of resources and the
2. “Bottom up” which aims to strengthen the budgetary management process within the line
ministries.
A separate Punjab Pension Fund (PPF) was established through Act of Provincial Assembly in
2007. Government of the Punjab (GoPb) has capitalized the fund with Rs. 12 billion so far.
Besides, a General Provident Investment Fund Act was also enacted in September 2009 which is
being managed by the existing governance structure of PPF. The body of management of this
a. Gradually funding the pension and General Provident Fund (GP Fund) liabilities and
2.2.4 Activities
Government of the Punjab introduced MTBF in FY09 in two departments namely Health
Department, and Irrigation & Power Department during Sub-Program 2 (SP-2). A wider
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roll out of MTBF (2010-13) is now being carried out to three more departments including
Excise & Taxation (E&T), Livestock & Dairy Development (L&DD) and Higher
As new procedures require staff to be well equipped with new tools, need for more
training was felt by PRMP. Hence, a second round of three days training program was
jointly organized by PRMP and FC College which was held from 22nd to 24th February,
2010 in FC College.
Provision of capacity building programs was not only restricted to MTBF departments
but was extended to the Excise and Taxation (E&T) Department and Board of Revenue
(BoR) as well. As taxation policy and administration reforms were undergoing changes,
staff of the E&T Department needed to be informed of the procedures. Therefore, Punjab
Government along with PRMP organized Focal Group Discussions and workshops for
around 200 AETOs and Tax Inspectors which were joined by Mr. Patrick K. Doherty, the
International Tax Expert, along with his counterpart local consultants. Different rounds of
focal group discussions and workshops were held from 11th February to 7th December,
2009 in the Committee rooms of PRMP and Board of Revenue and also in various
districts of Punjab.
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2.2.5 Key Achievements
program in Health and Irrigation and Power Departments under Sub-Program 2 (SP-2) of
development and current budgets. This compelled Finance Department to conduct a study
on the integration of the two budgets. Hence, the study has been completed and an action
and administration is necessary. As Punjab Government realized the tax potential of the
Reforms. Hence, improvements of the three taxes under Excise and Taxation Department
have gone through reformation; a) Property tax survey has been completed and annual
rental valuation tables have been updated, b) Urban Immoveable Property Tax
exemptions have been rationalized, and c) Collection of Motor Vehicle Tax has been
implemented.
Apart from the above, Punjab Government also reviewed the proposal of allocating a
chunk of budget for the Health Department. It has hereby approved the funding for
Apart from tax collection, a need arose for Punjab Government to set up a separate PPF
to pre-finance part of pension liability. It realized that it should have a sufficient pool for
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safeguarding the rights of retired employees. This year, Government of the Punjab
successfully received injection of Rs. 12 billion in its Pension Fund. Moreover, it has also
The MTBF mode of budgeting has been successfully demonstrated in the case of Mayo Hospital,
different departments as per Annual Mode of Budgeting. If the allocated budget of Health
Department for one of the hospitals, namely Mayo Hospital is considered, it can be seen that the
annual percentage increase in budget has only been a meager 4.66%. However, this was not the
case under MTBF mode of budgeting. As MTBF was introduced in FY09, the draft forecast
One of the aims of MTBF is to establish a link between outcomes, outputs and costs. Under this
mode of budgeting, Finance Department analyzed outputs of Mayo Hospital and it was realized
that the hospital’s budget is not proportional to its output. Hence, the hospital was allocated a
realistic budget of Rs.1591.06 million which is an incredible hike of 47.44%. Hence, under
MTBF mode of budgeting, a sector is able to obtain an amount that is relevant to its productivity.
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Approved Approved Draft Forecast %
departments of Punjab.
Government of Punjab intends to update the initial actuarial assessment and to illustrate
financing options for revising the funding strategy. It also aims to set up an autonomous
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2.3 Private Sector Development
2.3.1 Overview
Punjab remains the economic heartland of Pakistan, accounting for about 60 percent of the
country's GDP. Expanded service coverage and improved service quality in various sectors of
the economy including power and water supply, solid waste management and sewerage
treatment, transport and logistics, and health and education are vital for boosting Punjab’s
economy. The Government of Punjab has highlighted the importance of enhancing infrastructure
services for sustaining economic and social development in its Medium Term Development
Framework. Since Punjab cannot meet all such investment requirements from the public funds,
the involvement of the private sector is considered instrumental in acting as engine for economic
growth.
The Government of Punjab is striving to create an enabling environment to unleash the potential
of the private sector and help the province achieve its goals of 7–7.5 percent GPP growth with
the creation of 1 million new jobs per year. Job and income creation are key contributing factors
sector activities increase tax revenues, developing productive sectors of the economy, ensuring
pro-poor development.
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2.3.2 Objectives
Create enabling environment for private sector to participate in the Public Service
Delivery
Mobilization of financial and other resources of private sector and sparing public funds
Get benefit of the technology and other competencies of the private sector.
2.3.4 Activities
Under the Private Sector Development component various initiatives have been undertaken
followed by the various reports and guidelines. Brief of the reports is as under:
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Public Private Partnership Policy: PPP Policy for Punjab has been developed and
framework and institutional arrangements, roles & responsibilities of public and private
sector etc.
Project Development Facility Guidelines: A separate fund has been established for the
preparation of feasibility reports for the projects to be taken under PPP mode.
Public Private Partnership Cell: A dedicated cell has been established in Planning &
Development Department in order to look after the PPP activities in the province. Cell
will coordinate with line departments, Risk Management Unit and Steering Committee
Risk Management Unit: Risk management unit (RMU) is being established in Finance
department who will evaluate the financial risks involved in ppp projects.
Project Inception guidelines: The guidelines describe that how the government agency
Project Preparation Guidelines: How the Government Agency will manage preparation
of the PPP project by the consultants. The preparation will consist of a feasibility study,
required), risk assessment, assessment of the need for government support, stakeholder
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Transaction Execution Guidelines: Transaction advisory services whereby consultants
Workshops: Several Workshops have been held on PPP Policy, PPP Law, PSO Reforms
2.3.5 Achievements
A comprehensive PPP framework for Punjab has been developed which describes in
A dedicated PPP Cell established in P&DD which will exclusively look into the
Various pilot PPP projects have been identified including roads, power, and water and
sanitation sectors.
2.3.6 Reports
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Project Inception Guidelines
Political ownership
Departmental initiatives
Capacity Building
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2.4 Result Based Management
2.4.1 Overview
The Government of Punjab (the Government) has set income growth and improved social
services as its twin development objectives. Punjab’s Vision 2020 (2004) projects Punjab as a
reasonably well-off, educated, and healthy society by 2020, and envisages the doubling of per
capita income to $2000 in the same period. The Government wants to adopt modern public
resource management techniques to achieve this vision and is in the process of introducing a
outputs, systems, and resources to guide reforms and monitor the progress of the province in
RBM is a public sector management philosophy and approach that focuses on achievement of
goals and objectives through strategic planning; systematic implementation; effective resource
usage; performance monitoring, measurement and reporting, and evaluation to improve result
delivery (Thomas, 2008). It has been successfully implemented by many countries, most notably
Malaysia and Canada. More and more developing countries have also incorporated a result focus
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2.4.3 What will the RBM approach achieve in Punjab?
RBM in Punjab aims to serve as an important tool to help the legislators, executives,
people of Punjab, and development agencies in monitoring and evaluating how well the
Over time, the RBM will support a development agenda that shifts emphasis from inputs
Increased efforts at improving the RBM can lead to improved public service delivery and
Successful introduction and implementation of Punjab's RBM depends on political will and
institutional capacity. As such RBM, is a political process with technical dimensions – not the
reverse. Therefore, RBM requires a change of the institutional cultural mindset on how the
public sector works, which further requires long term efforts over the next few years or even
decades.
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Analytical Framework of RBM
RBM support greater efficiencies and effectiveness in the public sector. The cornerstone of the
RBM is its strong focus on performance and linkages between performance and policymaking
and resource allocation. Though there is overwhelming emphasis on outputs and outcomes, RBM
also stresses the importance of resources and systems. It requires integration between result-
based budgeting systems and personnel performance systems, between the operating and
development budgets, and between expenditure and policies. The key dimensions of RBM are
discussed below to provide context for Punjab and support learning from international
experiences.
Strategic alignment: RBM generally requires a government to clearly articulate its long
term vision, develop medium term strategic frameworks, and annual budgets. These long
term visions, medium frameworks, and short term plans complement each other.
Management principles: The RBM is based on two key management principles. First,
Let Managers Manage. This is based on the consideration that managers are nearest to
where outputs are produced and should be given flexibility/authority to manage for
results. The second is that Authority Must Match Accountability to ensure that the
increased authority and flexibility is geared towards delivering the desired results.
Integrating finance, human resources, and systems: The key components of RBM are
the Results Based Budgeting System and the Results Based Personnel Performance
Information System, the Results Based Monitoring and Evaluation Framework, and the
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management information system. RBM provide the necessary framework for planning,
Department heads as the key stakeholders: The RBM requires top management to be
consensus building with the lower accountability levels. This is in line with the top-down
and bottom-up approach to planning in the RBM system. This strategic planning process
The development impact indicators of Punjab set out the long term targets in economic
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achieve average provincial gross domestic product growth of 7% every year to enable it
to double per capita income in a decade or so. It aims to produce at least million of new
jobs each year. The current 20% poverty incidence is expected to be halved to 10% by
The Government of Punjab have identified 8 key sectors for focused development
results. These include education, health, WSS, transport, irrigation and power, livestock
and dairy, taxation, revenue generation, and private sector development. The outcome
The development results will not be attainable without the support of efficient,
accountable, and enabling systems and processes. Reforms and capacity building in the
management, and monitoring and evaluation are prerequisites for a successful RBM.
With increasing resource constraints, governments need to be more efficient and effective
to ensure results deliver the best ‘value for money’ of public resources. The public is also
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demanding better quality and more responsive services. Political leaders in Punjab are
The RBM provides the legislators and executives with a comprehensive system to
manage development results. The RBM proposed for Punjab focuses on achieving
pays special attention to improving the efficiency of resource management. In this regard,
putting in place sound public financial management, human resource management, and
evaluation systems are critical. There are also great needs for optimizing the function of
government and enabling greater private sector participation in economic activities and
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2.5 Capacity Development
Blessed with the full support of the highest level of Government of Punjab, PRMP aims to
develop a critical mass of highly qualified provincial officers both on the administrative and the
technical side. Such a critical mass shall definitely lead to improvement in governance, pro-poor
2.5.1 Overview
Recognizing human capital as a key factor in achieving effective public service delivery and
national competence, it is imperative to re-energize and upgrade the skills and knowledge base of
public servants through encouraging exposure to learning opportunities for higher education and
skill enhancement. Therefore, in the context of reforms under the PRMP, efforts need to be
geared towards the delivery of a focused, flexible and widely applicable training and capacity
development policy framework, to guide capacity building and training activities of the
2.5.2 Objectives
-------------------------------------------------39---------------------------------------------------
Expose civil servants to best international practices in management and organizational
development
Harness the best local and international resources for training of the provincial officers.
The overall result of the achievement of the above objectives will be the raising of living
2.5.3 Activities
Agreement with Lee Kuan Yew School of Public Policy (Lkyspp), National University
Of Singapore
One Year Master In Public Policy (Evening Classes) At Forman’s Christian College
Training Courses
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iv) Irrigation System Management
v) Construction Management
More than 300 officers were trained locally through Civil Service College International,
Singapore 43 provincial civil servants completed one year master degree courses from
best international universities. 14 are currently pursuing their master degree courses.
211 officers received training in short training courses from Asian Institute of
technology, Thailand
6 officers are pursuing one year master degree course in Forman’s Christian University
College, Lahore
Officers are pursuing post graduate diploma in Human Resource Management from
1 officer is doing master in Human Resource Management from University of the Punjab
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2.5.5 Documentation
Final Report of Civil Service College, Singapore about Capacity Building & Training
of Technology, Thailand
Technology, Thailand
PRMP looks forward to enhancing capacities by focusing on various issues with regards
to human resource management, priorities to be made in the light of various issues and a
PRMP is presently facing a resource crunch to fund various capacity building initiatives.
After the drying up of World Bank funding for Master degree programs, though Punjab
Government has agreed to provide for a limited number of scholarships but PRMP finds
the funding of Punjab Capacity Building Program to be resource constrained in the longer
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run. Similarly, ADB is funding the short duration foreign courses for the officer of the
Government of Punjab.
The issue of post training placement of officers after their training is a matter of serious
concern for PRMP. It is widely accepted principle that the maximum benefit of training is
in the first few years and it wanes with time if not utilized soon after the training.
However presently there is no firm placement policy for the officers returning from the
training and though some may get a posting appropriate with new skills acquired, others
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Chapter-3
PROCUREMENT WING
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3.1 Procurement of Consultant’s Services
The Asian Development Bank (ADB) defines consultants as individuals or entities able to
provide special expertise in one or more technical fields. These services may be of an
advisory, supervisory, or implementation nature and are provided by skilled experts with
The services rendered by consultants are normally for a finite period of time and a well-
defined scope of work described by clear terms of reference (TOR) and is generally of an
intellectual nature.
Such services are provided from a range of sources. Traditionally, consulting services
have been offered by such entities as engineering firms, financial advisors, accountancy
firms, law firms, and management consultants. In recent years, the field has expanded to
include firms with almost all kinds of expertise and orientation, from information
The main need for consulting services occurs when an organization or government does not have
the required expertise of its own. This may occur for various reasons:
-------------------------------------------------45---------------------------------------------------
The expertise may be needed only for a limited and clearly defined period.
It may be highly specialized and not readily available within a particular organization or
entity.
It may be expensive and thus feasible only when outside resources are available to pay
for it.
It may be required to support and develop the capacity of an agency and its personnel to
ensure that a project is implemented to high standards and that the results of the project
1) Consulting Firms
• The main source of consultants and the primary recipient of consulting services
consultants to either the borrowers of ADB funds or ADB itself. These firms
2) Individual Consultants
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• Individual consultants are recruited for similar activities as consulting firms when
• They may be independent experts not permanently associated with any particular
3) Staff Consultants
• Staff consultants are also normally individual consultants but are funded directly
from ADB’s administrative budget. (In rare cases, teams of consultants from a
At present an individual may be recruited for only 12 months out of any 24-month
above) or by teams.
5) Nongovernment Organizations
for bilateral donors, multilateral agencies, and other development agencies. They
are normally involved in the project implementation phase of the project cycle,
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where their strengths involving field-level experience and grassroots connections
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6) Resource Persons
experience, often distinguished in their field, who are hired to provide input and
generally recruited using TA grant funds or the ADB administrative budget, and
initiative, innovation, and imagination, this group performs routine activities that
ADB’s policies on the use of consultants are spelled out in the Guidelines and Project
All qualified consultants should have the opportunity to compete for assignments.
-------------------------------------------------49---------------------------------------------------
The selection process should be transparent and should not involve a conflict of interest.
QCBS QBS
Individual Direct
Consultant Selection
Scope of the consultant’s work is clearly defined and it is possible to outline all the
-------------------------------------------------50---------------------------------------------------
No Cost limits
4 Submissions to ADB
Comprehensive TORs
Assignment is complex and highly specialized and writing detailed terms of reference is
not possible
TOR can be carried out in substantially different ways and the technical proposal are not
directly comparable
No Cost limits
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submissions to ADB
Used when assignments are complex & difficult to specify all aspects of the TOR
The engagement of an individual consultant will not incur additional administrative load
The TOR is well defined and complete in respect of Level of Effort, Duration and
Deliverables
36 days process
Can be used for projects costing less than Rs. 6.0 Million / $ 100,000
submissions to ADB
Clear & comprehensive TORs in terms of level of effort, duration & deliverables
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3.3.4 Direct Selection
The market lacks depth in the proposed Terms of Reference (TOR) requirements and one
The TOR is well defined and complete in respect of Level of Effort, Duration and
Deliverables
Saves cost
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Chapter-4
FINDINGS OF THE PROJECT
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4.1 Conclusion
The Punjab Resource Management Program (PRMP) has been initiated by the Government
of Punjab (GoPb) with the assistance of the Asian Development Bank (ADB) as a
development and incentive mechanisms for public service delivery with particular emphasis on
pro-poor sectors and the creation of an enabling environment for private sector development to
The project is based on the activities of Procurement of Consultant’s Services. According to this
research it is observed that the Procurement Wing of Punjab Resource Management Program
(PRMP) is working very well under the Asian Development Bank (ADB).
Punjab Resource Management Program (PRMP), being executing agency / technical assistance
provided by Asian Development Bank (ADB), has to follow the guidelines of the bank and
further has to seek prior approval of any procurement under the loan. All this process time
consuming and further more in addition to the guidelines and approval of the ADB, it also
requires consensus of Chairman Planning and Development Board which makes the whole
Procurement of services of consultant is very large in number which includes national as well as
international consultants and these consultants have to deliver in coordination with the concerned
departments. Some time departments added new features in the scope of work or due to certain
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reasons at the departmental level, reports are not completed with in the give time frame, hence
Some of the contents of the Asian Development Bank (ADB) procurement guidelines do not
clearly indicate the matter and the advice / clarification of ADB becomes necessary which is also
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4.2 Recommendations
Efficient and effective coordination & communication can remove the delayed in
procurements.
Further more in order to make efficient procurement under the Asian Development Bank
procurement for the executing agency to make the whole process understand and to
clarify any clauses of the ADB procurement guidelines. Some of the contents of the ADB
Procurement Guidelines do not clearly indicate the matter and the advice / clarification of
We can cut down the lengthy procurement process to minimize the hierarchy level during
decision making. All this process time consuming and further more in addition to the
guidelines and approval of the ADB, it also requires consensus of Chairman Planning and
Development Board which makes the whole process lengthy and cumbersome.
We must have defined Terms of Reference before hiring any consultant at departmental
level. Some time Some time departments added new features in the scope of work or due
to certain reasons at the departmental level, reports are not completed with in the give
time frame, hence enhancement of the contract is it self becomes cumbersome procedure.
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Chapter-5
LEARNING AS INTERNEE
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5.1 Learning as Internee
I joined Punjab Resource Management Program (PRMP) on September 15, 2009. I spent my
time in the Procurement Wing of the Project. Following are the duties and tasks
Advertising
Submission to ADB
Signing of Contract
o This is also my duty to update the status of engaged consultant’s status at the end
of every month.
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Variation sheets of Consultant
o Is there any change regarding cost of the contract and time line, there is a need to
prepare the variation sheet of the consultant and approved from ADB. (Annex A)
monthly and compare with the actual utilization monthly for a year.
Monthly
Quarterly
Organizing Workshops
the Punjab.
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Consultant Selection Committee (CSC)
o This is the committee which is based on some Departmental Head and PRMP’s
ADB, this committee also approved the selection of any consultant. I attend these
Working paper
Attendance Sheet
Taking Minutes
Letters
o This is also my duty to issue any letter to the departments regarding any issue
Notes
o This is also my duty to issue any Note to the Chairman, Secretaries, and Chief
Secretaries regarding any issue with the help of Assistant Director (Procurement).
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Internal Auditing
Payment Vouchers
Approval
Authorized signatures
Procurement Process
o QCBS is a method of selecting consulting firms based on both the quality of their
technical proposal and the costs shown in their financial proposal. This section
briefly outlines the steps in the selection process and the submission requirements.
1. Advertisement
• Annex C
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2. Submission 1 – Invitation Documents and shortlist
meeting
o Shortlist;
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o Narrative comments on evaluation highlighting the
o Updated CRAM.
ranking meeting
o Overall ranking
7. Mobilization
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Chapter-6
IMPACT ON THE CAREER
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6.1 Impact on the Career
learn something and I can say that the purpose is accomplished to its fullest. I have
Another accomplishment was that I met the deadlines. Whatever the assignment was
given to me it was ready right on time and even some times before the time. Meeting a
deadline is in itself was a big achievement as every single time I was appreciated for this.
It was happened for the first time in the Punjab Resource Management Program (PRMP)
that an International Firm is going to be hired with a heavy budget. There was a lot of
pressure on every one. And even in the pressure I was able to perform well. Though I
have mentioned it in my weekly reports as well that I was being overburdened but took
this pressure positively and completed all the assignments the best possible way I could.
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Hosting, arranging and coordinating seminars, workshops, meetings, and events.
PRMP arranges some workshops in collaboration with its departments and on its own.
The workshops are for different purposes like for an example “Computer Training” was
given to the employees so that they can use the latest software or some new methods and
How to write the minutes of the meeting. I got to learn that how the minutes are made.
It was taught to us some courses of the MBA but I got a clear understanding of how the
work is done practically. That was basically a theoretical learning and I saw how it
happens practically.
Team spirit. No body in organization can work alone. For some of the tasks had to work
with Mr. Hassaan Badar and Mr. Abdul Ghafar and I was impressed by the extent to
which they used to help each other, their team spirit made me to do the same with them
working papers, and minutes of the meetings. I have learned how to coordinate,
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Internship experience gave me the idea of what type of work environment will suit me
the most. And if the works environment will not be of my choice then how I will adjust in
In my career if I will have to deal with any of theses colleagues or managers I will be
I can say that I have built some professional skills now and a small network of contacts. It
will help me in my career in a way that after completing my internship it can help me
My mentors here at PRMP gave me a very good learning which was to adopt a broad
perspective of each and every thing. In my career I will never stick to one viewpoint
rather I will adopt a broader perspective and I will be able to listen every one’s viewpoint
with patience. In short I will be able to look all the things going on in the organization
By adopting a broader perspective to look at every thing I will also be able to avoid
conflicts in my future organization. Taking a step back to avoid a conflict at your work
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Diversity is unavoidable now a days when its comes to the organizations. I can
comfortably work with the people belonging to different religions, areas or nations in my
future organization.
One thing I always remember and do is that I will maintain a proper record of each and
every thing and I will keep the things organized. This is because of the reason that I had
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Chapter-7
REFERENCES
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7.1 References
Web Search
o www.punjab-prmp.gov.pk
Office Staff
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Chapter-8
ABBREVIATIONS
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8.1 Abbreviations
CV Curriculum vitae
DG District government
EA Executing agency
FD Finance department
FY Fiscal year
HR Human resource
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ICS Individual consultant selection
IT Information technology
TA Technical assistance
UN United Nations
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Chapter-9
ANNEXURES
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ANNEX-A
Evaluation Performa
Additional Comments:
Signature and Stamp of concerned officer and date of evaluation: ___________________
-------------------------------------------------78---------------------------------------------------
ANNEX-B
(FAWAD AKRAM)
Assistant Director (Proc.)
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ANNEX-C
TA N o . R eques t N o. :
C o n tra ct N o . D a te :
R E Q U E S T F O R M F OR C O N T R AC T V AR IAT IO N
CO NT RACT CO S T ES T IM ATES
(E xp re s s e d inU S $ )
(C urrency)
C o n su lta n t
(Crow n A gen ts )
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ANNEX-D
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ANNEX-E
CONSULTING OPPORTUNITY
Government of the Punjab, Pakistan, with the assistance of Asian Development Bank has
initiated ‘Punjab Resource Management Program (PRMP) for improving governance and public service
delivery. The Program is structured in sequential Sub-programs with specific output and outcome targets
for each sub-Program. Major reform areas under PRMP include;
Under this program Government of the Punjab wishes to undertake the following activities in selected
administrative departments;
(I) CONDUCTING AND IMPLEMENTING FUNCTIONAL REVIEW, BUSINESS PROCESS RE-
ENGINEERING, AND HUMAN RESOURCE MANAGEMENT REFORMS IN TWO DEPARTMENTS &
(II) DEVELOPING MEDIUM TERM BUDGETARY FRAMEWORKS IN SELECTED DEPARTMENTS OF
GOVERNMENT OF THE PUNJAB UNDER PUNJAB”
Program Management unit of the Punjab Resource Management Program seeks expressions of interest
from experienced International firms/ entities with strong domestic-------------- for the above mentioned
assignment on prescribed format. Detailed ToRs and EOI format for these assignments can be obtained
from PRMP website located at http://www.punjab-prmp.gov.pk/ or from Consultant Selection
Recruitment Notices published on ADB website at http//csrn.adb.org
All interested entities are requested to send their profile at the following address within 15 days of
the publication of this advertisement. The firms having their offices in Pakistan will be given preference.
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ANNEX-F
CONSULTANCY FIRMS
Ernst & Young ford Ernst & Young ford Rhodes Sidat Hyder Pakistan
5.
Rhodes Sidat Hyder
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ANNEX-G
CRITERIA
Maximum
Criteria
Marks
1- Eligibility as ADB member country Qualifying criteria
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ANNEX-H
1. This document explains the narrative evaluation criteria to evaluate the technical and
financial proposals under QCBS selection method using Full Technical Proposal Format.
3. A two step procedure would be utilized. At first qualitative scaling along with assigned
percentages will be employed to determine the qualitative category of the particular proposal
based on its indicated Past Experience, Approach and Methodology and Personnel. The
qualitative scaling will be as under:-
Excellent 100%
Very Good 90%
Above Average 80%
Average 70%
Below Average 50%
Non-complying 0%
4. In the second stage, qualitative ranking would be converted into a numerical score out of
the total maximum based on the percentage assigned to that particular category. For example, if a
firm submitting a proposal is judged to have a very good responsiveness to Work Plan will be
given a percentage rating of 90%. In that case, numerical score determined will be 90% (rating)
X 50 (the maximum score assigned for sub-component Work Plan under Approach &
Methodology) = 45.
5. This component will take into account firm’s past experience of undertaking similar
projects (project similar in approach, methodology, execution, size, complexity such as
governance, civil services reforms, institutional development, budget reforms etc) Based on the
number of relevant projects implemented by that firm evaluation will be carried out as per
following distribution.
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b) Experience of working in similar geographic area (50)
7. The Approach and Methodology component will have the following sub components:-
The extent to which the consultant’s technical approach responds to the objectives indicated in
the TOR. Does the proposal respond to all the TOR objectives or does not address some
requirements? Site visits by consultants may assist in understanding the TOR objectives and
would be used in evaluating the output under this heading.
Is the consultant’s proposed approach complete, covering all the TORs requirements and logical?
Is the methodology specifically tailored to the assignment? Does the proposal clearly explain
how the consultant will deal with the critical characteristics of the assignment? Is the proposed
methodology flexible enough, so it can be easily modified if necessary during the assignment?
Does the consultant propose, in detail, ways to improve the implementation of the assignment?
Are the suggestion practical and could they be easily incorporated into the assignment without
substantially changing the TOR requirements? Are the consultant’s approach, methodologies and
knowledge state of the art?
The work plan is a bar chart showing the timing of the major activities described in the
methodology and of the major milestones (i.e meetings and reports). Does the work plan
adequately describe all the important activities? Is the timing of the activities appropriate and is
the sequence logical, so that the outputs can be delivered when required? Are the
interrelationships between the various activities appropriate and consistent with the proposed
methodology?
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(e) Staffing Schedule (including organization chart) (30)
Is the format of the staffing schedule in accordance with the ADB standard, showing the inputs
of all the nominated international and domestic experts on a weekly and monthly basis? Are the
timing and duration of the expert’s inputs appropriate for facilitating the implementation of the
proposed methodology and the activities shown on the work plan? Is the proposed number of
trips to the field by the experts appropriate or excessive, in terms of providing continuity of
services? Is the balance between the inputs in the field and in the home office appropriate? Does
the organization chart clearly show the lines of responsibility and the links between the parties
involved?
If all information requested in the RFP is provided in a clear and easily understandable form and
the proposal is assembled in a professional manner.
C) Personnel: (700)
8. Only those CVs will be evaluated which conform to the conditions specified in the terms and
conditions of ADB Guidelines. Out of the total 700 marks, 100 marks are allocated to the Team
Leader given his increased responsibilities for providing over all leadership, managing and
supervising team, and ensuring delivery of the required outputs. The rest of the 600 marks are
allocated to the entire remaining team of experts as per attached table.
9. Initially each expert will be given marks out of a total of 100 distributed into three factors as
given below:
Factor Marks
a General qualification 15
b Experience related to project 70
c Over sees/ Country Experience 15
10. Weightage: After marks, out of 100, have been awarded to each nominated expert these will
be scaled up or down based upon a weightage scheme.
11. The individual expert’s CVs will be evaluated, on the basis of five factors according to the
following criteria:-
a. General Qualification: The relevance of the expert’s academic and professional qualification
for which the expert has been nominated. The percentages used would be
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ii. Master Degree 90%
iii. Doctorate 100%
b. Project Related Experience: Work experience on projects which are similar in nature and in
terms of complexity to the current assignment. The contribution of the expert whether minor or
major will also be considered. Factors such as assignments with public sector, previous work
experience with government organizations will also be taken into account.
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ANNEX-I
Notes:
a. Activity Norms [column3] arebasedonworkingdays withtheexceptionofactivities 6and19whicharebasedoncalendardays.
b. Thebasedateforplanningandmonitoringis thedateofCSC-SLmeeting.
c. Planneddates, days andcumulativedays (columns 5and6, respectively) arederivedfromtheNorms andarecomputedas calendardays.
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ASIAN DEVELOPMENT BANK CONFIDENTIAL
PERSONNEL EVALUATION SHEET
ANNEX-J
Name of Firm:
A B C
General Project-Related Overseas/Country TOTAL
POSITION/AREA OF Qualifications Experience Experience SCORE
EXPERTISE 15% 70% 15% (A+B+C)
International Consultants NAME Rating Score Rating Score Rating Score
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ANNEX-K
ANZDEC
- SEMIOTICS
- SIPU
- PFM
CROWN AGENTS
- PFM
- ECORYS
- PFM
- PWC
- AFF
- BRISBANE CE
- ABACUS
- ASIM ANJUM
- EGC
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