Regional Operations Center – Englewood, CO (Denver)

How To Work With Us

Your Team
Our Client Services Team will assist you with program and pricing questions, scenarios and any issues you need help
resolving. Call your team's toll-free number for loan and underwriting status, to review scenarios, and to schedule loan
closings.

Operations Team Team 3101 Team 3102 Team 3103 Team 3104

Toll-Free Number 866-450-6830 866-450-6890 866-450-6891 866-450-6892

Team U/W Fax 866-235-0472 866-235-0473 866-235-0476 866-235-0475
Team Funding Fax 720-945-4320 720-945-5237 720-945-5238 720-945-5434
Broker3101 Broker3102 Broker3103 Broker3104
Team E-mail
@alservices.com @alservices.com @alservices.com @alservices.com
Operations Team Team 3105 Team 3106 Team 3107 Team 3108

Toll-Free Number 877-203-9764 877-302-5591 877-302-5593 877-897-3034

Team U/W Fax 866-235-0488 866-235-0474 877-252-6801 877-897-3303
Team Funding Fax 720-945-3759 720-945-3773 720-945-4907 720-945-4901
Broker3105 Broker3106 Broker3107 Broker 3108
Team E-mail
@alservices.com @alservices.com @alservices.com @alservices.com
Operations Team Team 3109 Team 3110 Team 3111 Team 3112

Toll-Free Number 877-897-3035 877-897-3038 877-897-3039 866-824-6359

Team U/W Fax 877-897-3041 877-897-3042 877-219-8552 866-824-9526
Team Funding Fax 720-945-4902 720-945-3986 720-945-4925 866-824-9526
Broker3109 Broker3110 Broker3111 Broker3112
Team E-mail
@alservices.com @alservices.com @alservices.com @alservices.com
Operations Team Team 3113

Toll-Free Number 866-824-8651

Team U/W Fax 866-826-4523

Team Funding Fax 866-826-4523

Broker3113
Team E-mail @alservices.com
Receptionist 800-221-1815

This information is to be provided exclusively to mortgage professionals/referral sources and is not intended for public use. This is not an
advertisement to extend consumer credit as defined in Regulation Z, §226.2. All loans are subject to credit and property approval.
Programs, rates, terms and conditions are subject to change without notice. Not all products are available in all states or for all loan
amounts. Other restrictions apply. Lender/Purchaser is Lehman Brothers Bank, FSB. ©2006 Aurora Loan Services, LLC. All Rights
Reserved. 710-CO_7/28/06

Aurora does not e-mail unsolicited commercial messages. If you would prefer not to receive further commercial e-mail message
from us, please e-mail us at unsubscribe@alservices.com.
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Loan Submissions Submissions: At minimum, all files must be acco fastened
Aurora Loan Services in a file folder and contain the following:
327 Inverness Drive South 1. Completed Submission Transmittal
Mail Stop (Insert Team Number) 2. 1008 Transmittal
Englewood, CO 80112 3. 1003, dated 01/04 , signed and
completed
4. Credit Report
5. Good Faith Estimate
Pricing • Rate sheets are available at www.aurorawholesale.com . Don’t have a password?
Register online today.
• Rate sheets can be e-mailed or faxed daily. To subscribe to the rate sheet distribution
list, visit AuroraWholesale.com, click the “My Account” tab and complete the screen.
Commitment Desk • Phone: 888-303-0575
• Fax: 888-303-0572
• E-mail: commitmentdesk@alservices.com
Aurora Web Site www.aurorawholesale.com
AuroraConnect Online • Access from www.aurorawholesale.com.
Registration & Lock • You will have a single username and password for both AuroraWholesale and
System AuroraConnect.
• If you need a login request one using the link from AuroraWholesale.com.
AuroraConnect Web • Contact the Client Support Help Desk at 888-376-1308.
Site Support
Registration and Rate There are two ways to register and lock loans:
Locks
1. Online:
• Register or lock online at www.aurorawholesale.com between 8:00 a.m. and 5:00 p.m.
local time.
• Your lock will be confirmed immediately.
• Automated 1003 transmission is also available.

2. By Fax:
• Fax a completed Aurora Wholesale Lock/Registration Form to 888-303-0572. Please
note that loans not locked on AuroraConnect will receive a 0.125 price adjustment.
• Rate lock hours are 8:00 a.m. to 5:00 p.m. local time. Locks must be received by 5:00
p.m. local time. Locks not sent by 5:00 p.m. local time will receive the next day’s
pricing.
• A confirmation will be faxed back within 24 hours.
• Lock requests will not be accepted by phone.
• Relock or extension requests sent via e-mail must be received between 8 a.m. and
5:00 p.m. local time.
Scenarios • Call your Account Executive or Sales Coordinator.

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Underwriting • Complete Submission Transmittal (available at www.aurorawholesale.com or from your
Account Executive) and overnight an original package to:
Aurora Loan Services
327 Inverness Drive South – Mail Stop XXXX (Insert Team Number)
Englewood, CO 80112
• Loan approvals with conditions will be faxed or e-mailed to you.
• To check status, call your Team’s toll-free number.
• For uploaded loans check status online at www.aurorawholesale.com or call your Team’s
toll free number.
• Fax conditions to your assigned team’s direct fax number. You can also overnight them to
the address listed above.
• Closing conditions must be provided prior to scheduling the closing date.
• Conditions are reviewed within 48 hours.
• All prior-to-closing conditions must be cleared before scheduling loan closing.

All prior-to-closing conditions must be received at one time including our Closing
Information Form.
Closing • A member of your team will contact you to verify fees and to schedule a closing date.
• Wiring Instructions, Hazard and Flood Insurance, Closing Protection Letter and Final
1003 must be provided prior to scheduling a closing.
• Closing Information Form must be fully completed (including Requested Closing Date and
Time).
• Closing Agent and Title Fees must be verbally verified by the closer before documents
can be prepared.
• Documents will be delivered within 48 hours of your closing date confirmation.
• Documents will be delivered according to closing agent instructions.
• Lender’s closing instructions will outline funding requirements.
• If a Power of Attorney (POA) will be used to designate an attorney-in-fact/agent to
execute closing documents, the use of and the POA documentation must be approved by
Aurora at least 72 hours prior to closing. See Form 675-A, POA Checklist for details and
eligibility criteria.

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Funding • Funding request can be made by receipt of original signed documents or a
fax of the critical documents.
• We require a 24-hour Funding Request
• Fax critical documents and conditions to your Team’s Funding Fax Number (listed on
Page 1).
• Critical Docs to be reviewed prior to funding are:
Note and applicable addendums
Security Instrument (pgs 1-3 and signature/notary page) and all applicable riders (all
pages)
Truth In Lending
Itemization of Prepaid Finance Charges
Right of Rescission
Final HUD 1 or Estimated Closing Statement/HUD1
Signature Affidavit
Errors and Omissions/Compliance Agreement
Hazard Insurance
Flood Insurance (if applicable)
USA Patriot Act CIF/Closing Agent identification verification form
Final Application (1003)
All outstanding underwriting and closing conditions
• Cutoff time for conditions for funding the same day is Noon.
Mortgagee Clause For Title Insurance, Insured Closing Letters and Mortgage Insurance use:
Lehman Brothers Bank, FSB, Its Successors and/or Assigns
327 Inverness Drive South
Englewood, CO 80112
Reference borrower name and loan number

For Hazard and Flood Insurance use:

Aurora Loan Services LLC, Its Successors and/or Assigns
P.O. Box 2963
Phoenix, AZ 85062-2963
Reference Aurora Loan Services, Inc. loan number
Fees IL, IN, MI,
First Liens CA TX Other States
OH and PA
Administration $640 $475 $465 $615
Flood Cert $17 $17 $17 $17
$75 for loan amounts to $499,999.99 Ask for a schedule for
Tax Service
larger loan amounts.
MERS Registration/Service $3.95 $3.95 $3.95
2nd Liens closing IL, IN, MI,
CA TX Other States
simultaneous with First OH and PA
Administration $225 $25 $225 $125
HELOC Fee $225 $225 $225 $225
MERS Registration/Service $3.95 $3.95 $3.95 $3.95
IL, IN, MI,
Other Fees CA TX Other States
OH and PA
Courier (if applicable) $25 $25 $25 $25
Document Redraw $150 $150 $250 $150
Escrow Holdback Fee $200 $200 $200 $200
Georgia Residential Fee NA NA $6.50 $6.50
New York Mortgage Tax NA NA .25 bp .25 bp

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