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Query Description:
“The opening bank received all export documents as per terms of irrevocable sight LC without
discrepancy; but not making the payment after even 30 days of receipt.
What are the ways and means available to the exporter for taking legal action against the
opening bank?”
Resolution
Summarizing the above query, the opening bank which is the issuing bank here has provided a
letter of credit (LoC) on behalf of the importer in favor of the client. Once the letter of credit is
opened by the issuing bank, the advising bank (who has a prior arrangement with the opening
bank) would have informed the exporter (client) that a letter of credit has been opened in his
favor and would have also informed him of the terms & conditions of LoC.
If the letter of credit is an “Unconfirmed LoC”, then the issuing bank (opening bank) is
responsible for payment to the exporter through the advising bank. In case the letter of credit is
“Confirmed LoC”, the advising bank upon the submission of necessary documents will make the
payment to the exporter without waiting for any confirmation from the issuing bank.
In the present case, we are assuming that the letter of credit is “Unconfirmed LoC” as the
payment is being withheld by the Issuing bank. If that is not the case, and if the letter of credit
is a “Confirmed LoC”, then it is the responsibility of the advising bank to make the payment. If
this bank does not make the payment upon submission of all the necessary documents, a
complaint can be filed with the Banking Ombudsman1. This can be filed online at
www.bankingombudsman.rbi.org.in
If the issuing bank does not have any presence in India, the client can approach the
“International Center for Letter of Credit Arbitration2” (Email: arbitration@icloca.org) for
resolving the dispute with the opening bank. However under this route, the bank must also
provide its consent to be part of the arbitration.
We can provide you with a more concrete solution, if you could provide the details of the terms
& conditions associated with the letter of credit issued by the opening bank.
Note:
1. The Banking Ombudsman Scheme enables an expeditious and inexpensive forum to bank
customers for resolution of complaints relating to certain services rendered by banks. The
Banking Ombudsman Scheme is introduced under Section 35 A of the Banking Regulation
Act, 1949 by RBI.
2. The International Center for Letter of Credit Arbitration was founded as a result of an
initiative from within the letter of credit community. The Center has been created after
extensive consultation with corporate, legal and banking representatives throughout the
world. The Center has two main purposes, namely, to act as an administrative authority and
a resource center for information, training, and research for letter of credit related disputes.
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