MINI GPS Vehicle Tracker

PT500

Use Manual

Please read it carefully before operation

1. Product Overview
PT500 is a GPS/GSM/GPRS tracking device which is specially developed and designed for vehicle
real-time tracking and security. With superior GPS and GPRS modules, PT500 has good sensitivity and
stable performance. It can get accurate GPS fix even in remote places. And also can reply street name
by SMS.

PT500 has following functions and features:

Tracking via SMS or GPRS
Show street name on Mobile Phone via SMS
Current location report
Tracking by time interval
SOS panic button
Geo-fence control
Low battery / Speeding alert
Engine Cut (optional, work with relay to stop engine)
I/O: ACC input, SOS, output
Save GPRS cost by ACC(Ignition)
Analog Input: 1 x 10 bits resolution analog inputs, can connect to fuel sensor and temperature sensor
Position logging capacity up to 260,000+ waypoints
Support GPS realtime tracking with LiveGTS
Support sending SMS via tracking platform LiveGTS

For operate safely, please refer to following simple guidelines:

Proper Connection: When install this device to vehicle, read carefully the manual so as to carry out
correct installation. Don’t connect it to other incompatible devices.
Qualified Accessories: Use original parts, qualified batteries and peripheral equipments to avoid
damage to PT500.
Safe Driving: Drivers should not operate this device while driving.
Qualified Service: Only qualified personnel can install or repair PT500.
Water Resistance: PT500 is not water resistance. Keep it dry. Install it inside the vehicle.
Confidential Phone Number: For safety reason, don’t tell other people the SIM card number of your
PT500 without taking precautions of security settings.

GPS communication is liable to be affected by environmental shielding; may fail to carry out positioning
during certain circumstances. It will resume the positioning function as soon as it leaves the shielding
environment. This is normal. Please do not worry when encountering such problem.

Each signal sent out from the system will be confirmed for successful transmission in the base station of
the mobile operator. However, if system stoppage occurs or if the mobile telephone is preset to a switch
off state by the customer, it cannot ensure successful transmission.

-2-
2. Parameters of PT500
Feature Characteristics
Power Supply +9V to +40V
Power Consumption For Active mode(peak) < 1.0A
VBATT Active mode(avg.) < 300mA
Idle mode < 50mA
Operating Temperature Range -20℃ to +60℃
Storage Temperature Range -20℃ to +70℃
Humidity Up to 75% non-condensing
External Antenna Connected via the 50Ω coax connector
External SIM Card Connected via SIM Card connector
SIM card type 3V
Transmit Power Class 4(2W) for E-GSM 900 and 850
Class 1(1W) for DCS 1800
Class 1(1W) for PCS 1900
Sensitivity -104 dBm minimum for E-GSM 900 and 850
-102 dBm minimum for DCS 1800
-102 dBm minimum for PCS 1900
Speech Codec Triple rate Codec:
Half rate –ETS 06.20
Full rate –ETS 06.10
Enhance Full rate-ETS 06.50/06.06/06.08
GPRS Multi-slot Class 8(4Rx , 1Tx , 5 slot Max.)
Support all 4 coding schemes(CS-1, CS-2, CS-3 and CS-4)
● Maximum download speed is 85.6kbps
● Maximum upload speed is 21.4kbps
Dimensions 8.3 x 6.4 x 2.6 (cm)

3. Getting Started
This section will describe how to set up your PT500.

3.1 Hardware and Accessories

PT500’s standard package include following items

• Main Unit • GPS Antenna • GSM Antenna • Wires

3.2 Connecting and Installation

If you test your tracker in office, please follow below steps:
First, charge the tracker via 12V power charger for 3 hours at least at the first use.

-3-
Second, install the SIM card to the tracker (press the yellow button to make the Card Holder out).

Third, connect antennas and wires

connect the GSM Antenna
connect the GPS Antenna connect the wires
Red line: connect to positive pole of car battery
Black line: one connect to cathode of car battery
the other connect to SOS key
White line: connect to SOS key
Blue line: connect to AD for fuel sensor or temperature sensor
Yellow line: connect to ACC for save GPRS cost
Green line: connect to optional relay for engine cut

Fourth, move the power button from right to left to turn on the tracker.

If you install your tracker in car directly, please follow below steps:
First, install the SIM card to the tracker (press the yellow button to make the Card Holder out)
Second, Connect the GSM Antenna,
Connect the GPS Antenna,
Connect the wires to car battery (Red line is for positive pole, black line is for negative pole).
Third, push the power button to turn on the tracker.
After turn on the tracker, please refer to the LED Functionality.

-4-
 GPS signal LED(blue) - indicating GPS status
Keep on bright One or more inputs are active
Flashing ( every 0.1 second) The unit is being Initialized

Flashing (on for 0.1 second and off for 2.9 seconds)
Flashing (on for 1 second and off for 2 seconds)
GSM signal LED(red) - indicating GSM status
Keep on bright
Flashing ( every 0.1 second)
Flashing (on for 0.1 second and off for 2.9 seconds)
PT500 has a GPS fix
PT500 has no GPS fix
One call is coming in/ one call is being made
The unit is being Initialized
PT500 is connected to the GSM network

Flashing (on for 1 second and off for 2 seconds) PT500 is not connected to the GSM network
Power LED(red) - indicating Power status
Keep on bright Charging
Flashing slowly Work normal
Flashing fastly Lower power

3.3 Start Tracking

You can start to track your car or test the tracker after GSM and GPS LED work normally. There are two
kinds of way to track the car, one is by SMS on mobile and the other is via GPRS on LiveGTS software
platform.
3.3.1 Tracking by SMS on mobile:
Tracker reply SMS with coordinates:
When you want to know the car location, you can send SMS command to the tracker, and after some
seconds, the tracker will reply you SMS with the position Lat & Log data.

To get position command is: Command: W<password>,000

Example:
SMS sent: W000000,000 Notes: The default password is 000000.
SMS received:
Latitude = 22 32 36.63N Longitude = 114 04 57.37E, Speed = 2.6854Km/h, 2010-01-24,01:50 GPRS:ON
EXPW: OFF
GPRS means GPRS state: ON: GPRS connect ok OFF: GPRS disconnect Fail: GPRS connect fail
EXPW means external power state: ON: connect external power OFF: disconnect external power

(Note: when your tracker can’t get the GPS signal, it will reply SMS with “(gps no fix) Latitude = 22 32

-5-
36.63N Longitude = 114 04 57.37E, Speed = 0Km/h, 2010-01-14,01:50” this position is the last place
where the tracker can get GPS signal. )

To get PT500’s position by another easier way:

(a) Call PT500 using your mobile phone.
(b) After listening to the ring for 10 - 20 seconds, hang up the phone.
(c) Then after 20 seconds, your mobile phone will receive a position SMS.

You can visit our LiveGTS demo http://demo.livegts.com which includes the Google map, to get the
tracker position name. Input the latitude and longitude that you have received from the tracker by SMS
and click the "Locate" button. Google Earth will display the location for you in our LiveGTS. Please refer
to following diagram.

3.3.2 Tracking via GPRS on LiveGTS software platform guide:

Tracking via GPRS, you should set IP, Port and APN for PT500.
Ensure that your SIM card in PT500 supports GPRS connection prior to setting.

3.3.2.1 Add tracker to LiveGTS

Login LiveGTS: You can open your tracking server domain name by IE and Login with your account
name and password. (If you have your private account on our server, please visit http://gps.livegts.com
by IE and then login with your user name and password.)

Add tracker to server: Go to “Manage” -> “Tracker Config” -> “Add New Tracker”, please input your
name and tracker ID, select correct tracker’s model.

-6-
 Note:
1. Tracker ID must be digital number and can’t start with zero. And it must not over 14 digits.
Please remember this tracker ID, you need to set it to the tracker in the next step.
2. Please select correct model according to your tracker, otherwise you can’t use real-time
tracking correctly.

3.3.2.2 Set ID for PT500

Command: W<password>,010,ID
Note: Tracker ID must be the same with what you set in LiveGTS
Example: W000000,010,12121313
PT500 will then reply with an SMS (‘Set SIM Ok/12121313’) to confirm this setting.

3.3.2.3 Set APN

Command: W<password>,011,APN,APN Name,APN Password
Note: If no APN name and password required, input APN only.
Example: W000000,011,CMNET
PT500 will reply with an SMS (like ‘Set APN Ok/CMNET’) to confirm this setting.
( You can ask your SIM card provider for the APN, it is used to report data to server. )

3.3.2.4 Set IP Address and Port

Command: W<password>,012,IP,PORT
Example: W000000,012, 64.120.154.14,8500
PT500 will then reply an SMS (‘Set IP Ok /64.120.154.14,8500’) to confirm this setting.
( If you just open test account on our server, the server IP is 64.120.154.14 if you use your own server,
you must set your won server IP. )

3.3.2.5 Set Time Interval for Sending GPRS Packet

Command: W<password>,014,time interval(in unit of 10 seconds)
Example: W000000,014,00003
PT500 will send GPRS packet every 30 seconds (we suggest time interval >= 30 seconds).

-7-
3.3.2.6 Enable GPRS Tracking Function
Command: W<password>,013,X
X=0, to turn off GPRS tracking function
X=1, to set TCP
X=2, to set UDP
Example: W000000,013,1
PT500 will reply with an SMS to confirm this setting.

Back to LiveGTS and go to “Realtime” page, select your tracker, then you can see your tracker on the
map. All above setting is basic setting to connect to the software. You can do more setting according to
SMS Command List if you need some other functions.

Tracker reply SMS with street name:

The tracker must work on the LiveGTS successfully.
Then you can send the SMS command to get the street name. The SMS command: W<password>,111
Example:
SMS sent: W000000,111 Notes: The default password is 000000.
SMS received: Center:Nigang West Road Side Rd, Futian, Shenzhen, Guangdong, China
( additional: tracker only can reply the street name in English )

PT500 will only reply command from a user which use the correct password. Commands with wrong
password are ignored. For more SMS command please refer to the SMS command list in the end of this
manual.

4 Optional Connection
4.1 Cut oil: connect extra relay according to the diagram to cut oil and stop car.

-8-
OUT Pin operation:
Connect the relay as above picture show, and calculate the correct VCC value according to the relay
parameter to make sure to following requirement:
Out1 Input voltage Must < 50V
Out1 input current Must < 500mA

Send one following SMS to give the relay the current to drive it:
W******,020,1,1
Send one following SMS to cut off the current of the relay:
W******,020,1,0

4.2 Fuel sensor or Temperature sensor: connect ad according to the diagram to monitor fuel or
temperature.

4.3 ACC (Ignition Detection) : connect ad according to the diagram to save GPRS cost.
ACC Input

Ignition

Send W******,014,xxxxxx to tracker to set time interval when ACC on.

Send W******,114,xxxxxx to tracker to set time interval when ACC off.
Send W******,114,000000 to cancel this function.

5 Troubleshooting

Problem: Unit will not turn on

Possible Cause: Resolution:
Wiring was not connected properly Check and make sure wiring connection is in order.
Battery needs charging Recharge battery

Problem: Unit will not respond to SMS

Possible Cause: Resolution:
GSM antenna was not installed properly Make PT500 connected to GSM network.

-9-
 Connect the power line to car battery directly or use
Unit with low power
12V charger to charge it for 3hours at least
GSM Network is slow Wait for SMS. Some GSM networks slow down during
peak time or when they have equipment problems.
Wrong password in your SMS or wrong SMS format Write correct password or SMS format
The SIM in PT500 has run out of credit Replace or top up the SIM card
No SIM card Insert working SIM card. Check in phone that the SIM
can send SMS message.
SIM card has expired Check in phone that the SIM can send SMS
message. Replace SIM card if needed.
SIM has PIN code set Remove PIN code by inserting SIM in you phone and
deleting the code.
SIM is warped or damaged Inspect SIM, clean the contacts. If re-inserting does
not help try another to see if it will work.
Roaming not enabled If you are in a different country your SIM account
must have roaming enabled.

Problem: SMS received starts with ‘gps no fix…’

Possible Cause: Resolution:
Unit does not have clear view of the sky Move the antenna of the unit to a location where the
sky is visible.
PT500 is in an inner place Wait for the target to come out
Battery is low Recharge the unit and the GPS will start working.

Problem: Can’t real-time tracking

Possible Cause: Resolution:
GPRS setting is not correct. Please set each step according to user manual.
Ensure your IP port and APN is correct.
APN is wrong Ask your SIM card provider to get the correct SIM
card APN and then set the APN again via SMS
command
Unit’s tracker ID is not same with tracker ID in software Check tracker ID in software and unit.

6 SMS Command List

(Remarks: ****** is user’s password, and the default password is 000000)
Description Command Remarks
Get current location W******,000 Get current location of PT500

Change user’s password W******,001,###### ****** is old password

Set preset phone number
for SOS button
W******,003,F,P,T
###### is new password
F=0, to turn off this function;
F=1, to send SMS;
As SOS button is linked to IN1, P=1.
T: Preset phone number. Max 16 digits

- 10 -
Set low power alert
When PT500 voltage is
lower than the preset value,
it will send one low power
alert to the SOS preset
number.
Set over speed alert W******,005,XX
When PT500 speeds higher
than the preset value, it will
send an SMS to the SOS
preset number.
Set Geo-fence alert W******,006,XX
When the PT500 moves out
of preset scope, it will send
one Geo-fence SMS to the
SOS preset number.
W******,004,X X (voltage preset value)
=0 , to turn off this function
=1, <3.3V send SMS alert
=2 , <3.4V send SMS alert
=3 , <3.5V send SMS alert (default )
=4 , <3.6V send SMS alert
=5 , <3.7V send SMS alert
XX (the preset value of speed)
=00 , to turn off this function
=[01, 20] (unit: 10Km/h)
For example, W000000,005,08, it will send alert when it
is over 80Km/h
XX ( preset distance to original place )
=00, close
=01, 30m
=02, 50m
=03, 100m
=04, 200m
=05, 300m
=06, 500m
=07, 1000m
=08, 2000m

Output Control W******,020,P,F P =1, Out1

=2, Out2
=3, Out3
=4, Out4
=5, Out5
F =0, to close the output
=1, to open the output
Output Control (Safe W******,120,ABCDE ABCDE represents Out1, Out2, Out3, Out4, and Out5
mode) respectively.
This function is achievable If A or B or C or D or E,
when the speed is below =0, to close the output
10km/h and GPS is =1, to open the output
available. =2, to remain previous status
Set character for SOS alert W******,033,1,Char Char is the character in SOS message and max 32
message characters
Get IMEI W******,607 To get IMEI
Reset PT500 to factory W******,991,199### If you want to reset your tracker to factory setting
setting expect password
Get Google Map link W******,100 Get a Google map link with current location of PT500 by
smart mobile phone, you can click and see the position
in map.

- 11 -
Extend Settings
Preset by SMS for GPRS tracking (Ensure that your SIM card supports GPRS connection prior to setting)
Set ID for PT500
Set APN
Set IP Address and Port
Enable GPRS Tracking
Function
W******,008,ABCDEFG###
W******,010,ID
W******,011,APN,APNName
,APN Password
W******,012,IP,Port
W******,013,X
A=0, turn off the function of sending an SMS location
report to the authorized phone number when it makes a
call to PT500.
A=1, turn on the function of sending an SMS location
report to the authorized phone number when it makes a
call to PT500.
B=0, location data of NMEA 0183 GPRMC will be
interpreted into normal text for easy reading.
For example:
Longitude = 114 degree - 04 cent -57.74 second
Latitude = 22 degree -32 cent -40.05 second
B=1, location data complies with NMEA 0183 GPRMC
protocol.
For example:
$GPRMC,072414.000,V,3114.3763,N,12131.3255,E,0.
00,0.00,050805,*00
C=0, turn off the function to automatically hang up an
incoming call.
C=1, turn on the function to automatically hang up an
incoming call after 4 - 5 rings.
D=0, Turn off the function of sending an SMS when
PT500 is turned on.
D=1, Turn on the function of sending an SMS to SOS
number when PT500 is turned on.
E=0, reserved
E=1, PT500 shuts down automatically when the power
voltage lower than 3V.
F=0, Turn off the alert when PT500 enters GPS blind
area.
F=1, Turn on the alert when PT500 enters GPS blind
area. SMS is to be sent to SOS number
G=0, LED light works normally
G=1, LED light stops flashing when PT500 working.
### is the ending character
(default value is: ABCDEFG=1000100 )
Tracker ID must not over 14 digits.
If no APN name and password required, just insert APN
only;
APN defaulted as ‘CMNET’;
APN + APN name + password not over 39 characters.
IP: xxx.xxx.xxx.xxx Port: [1,65534]
X=0, close GPRS (default);
X=1, enable TCP
- 12 -
 X=2, enable UDP
Set Time Interval for W******,014,XXXXX XXXXX should be in five digitals and in unit of 10
Sending GPRS Packet seconds.
XXXXX=00003~65535, time interval for sending GPRS
packet and in unit of 10 seconds.
This SMS command is activated when the car ignition
on or park time interval is off
Set Park Time Interval for W******,114,XXXXX XXXXX should be in five digitals and in unit of 10
Saving GPRS cost seconds.
XXXXX=00003~65535, time interval for sending GPRS
packet and in unit of 10 seconds.
This SMS command is activated when the car ignition
off when connect ACC
Send W******,114,00000 to turn off this function when
disconnect ACC from tracker.

- 13 -