Coaching & Motivation

key TO succesS
By:
Saged Saladin
Dawaa north
ID:1294
PH-429
12/18/2010 1
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coaching is continuous process
to shift the current performance toward the propose performance

Behaviors
15 %
Unproductive Productive
80 % Coaching Coaching to
5% to improve reinforce

Poor Average Good

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1- Prepare yourself
3- Don’t exaggerate
2- Respect and don`t personalize
4- Focus on the future

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 Coaching steps ( I Draw profile )
1- Be supportive
*Helping / Assisting. * Empathy / Understanding.
*Listening / Interacting *Recognition of employee’s value.

2- Define the situation

* Focus
* Don’t assume. * Only one issue by session Be specific
* Clarify * Be fair

3- Establish the impact

*Look at situation from all perspectives

Don’t assume other knows impacts Consequences ?

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 Coaching steps ( II P.O.A )
4- Action plan
*Suggest a plan involving employee.
* Be realistic. * Make it clear.
* Build ownership. *Provide support.

5- Clear commitment (prefer written)

*Do you agree ?

Is this comfortable for you ?
Can we really agree on it
. Will you really try it ?
What do you think ?
Can you get behind this plan ?
When can you start ?
Do you believe this will work ?
Any additional help ?

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 Coaching steps ( III Evaluate Progress )

6- Confront excuse & resistance

Reasons for Resistance:- Reasons for excuses:-
Afraid to fail. Protect self-esteem. Avoid punish.
(Reinsure, simplify, help).
Don’t focus on excuses
Not enough motivation. Manage legitimate reasons & resistances by reviewing
(Highlight benefits). the plan As far as the objective will Be reached.
Overloaded.
(Decrease work, add time)

7- Clarify consequence

If we do it …… If we don’t….

8- Don’t gave up
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 TIME •
a main issue because a good coaching • Narrow view •
session requires time
can lead to failure •

Fear •
Impatience •
Fear of hurting / failed •

Over confidence •
Believe it is an easy task and •
Emotion •
not being well prepared

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 Motivation Concept describe the inner propelling forces
acting on or within individuals to initiate and direct
behavior.
It’s derived from needs of the person.
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 Maslow’s Hierarchy of needs
Self
actualization

Esteem needs

Belonging & Social needs

Safety needs

Physiological needs:

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 What motivate ? Acquired Needs Th.

Power

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 Goal -Settings.
S.M.A.R.T.
Motivational effects of task goals:
*Provide direction to people in their
work.
*Clarify performance expectations.
*Establish a frame of reference for
feedback.
*Provide a foundation for behavioral
self-management.

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 "I can motivate people"

"Fear is a damn good motivator"

"I know what motivates me, so I know what motivates

my employees"

"Increased job satisfaction means increased job

performance"
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 to motivate?

Enthusiasm is contagious

employees can be all fired up about their work and be working very hard. However, if the results of

their work don't contribute to the goals of the organization,

Instead, use reliable and comprehensive systems in the workplace to help motivate employees. For example,

establish compensation systems, employee performance systems, organizational policies and procedures, etc.,
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