Professional Documents
Culture Documents
Amit
Personal
Professional Qualifications
2003- 2006: Bachelor of Science from Delhi University, New Delhi India with
a grade of 78.9%.
Work Experience
10 October 2006 - Present: Reservation & Reception & Night porter
–3* Lynams Hotel O Connell St. Dublin
Invoicing /booking keeping responsibilities
Managing accommodation reservations
Maximizing hotel revenue through the sale of the hotel product
Check –in & Check-out guest
Communicating services and facilities to guests require
Co-operating with other department of hotel.
Ensuring that standards are delivered at all times through the
night
Ensuring the security and lock up of the building, undertaking of
fire checks throughout the night.
Ensuring that all reasonable care is taken for the health and
safety of yourself, other employees, residents and other persons
on the premises.
In case of a query or complaint, many people will contact the
front desk and expect you to deal with the problem.
Night Porters work the switchboard, directing in-coming calls,
and assisting guests to make external calls. You may also be
responsible for taking payment.
Responsible for making sure that the public areas are clean. .
To become familiar with all other procedures for night reception
which the property requires.
To complete the Night porter duties as identified on the Night
Porters Check list.
To report and where possible take action on incidents of
accidents or damage.
To report on all client, resident and staff feedback to
Management.
Skills Profile:-
Team Working - Can effortlessly to be a team player, building relationship that
developed thought work experience and participation of group
project and research.
Problem solving -Able to resolving customer issues and deliver of duties within time
Constrains. Strong analysis skill and decision –making skill and
Enhanced thought work experience
Communication – Can delivery massages right and clearly to audience by speaking
And writing. Able to write report & would like to join group
Discussion.
References