Professional Documents
Culture Documents
Date of Release
July 21, 2009
Page 1 of 32
2008-2009 Washington DC Area Kosher Community Survey
Overall Winners
In order to qualify for winning recognition, an establishment Best Kosher Bakery Shalom’s
must have received at least 100 evaluations. For the category Runner-Up:
winners, the top establishments were determined by adding
together the percentage of customers who ranked the
establishment “very good” or “excellent” in the each category. * * *
For the overall winners, the very good and excellent
percentages of all the categories were totaled together. Some Best Kosher Shaul’s
baked goods establishments were not eligible to receive Store/Butcher:
awards because of their lack of a full line of products mande
on-site (e.g., Krispy Kreme and Goldberg’s Bagels).
Best Kosher Kosher Mart
Store/Butcher Runner-Up:
Page 2 of 32
2008-2009 Washington DC Area Kosher Community Survey
Stores/Butchers
Winners
Page 3 of 31
2008-2009 Washington DC Area Kosher Community Survey
Restaurants Bakeries
Winners Winners
Food Quality Kosher Pastry Oven Food Quality Kosher Pastry Oven
Pita Plus Service Quality Kosher Pastry Oven
Pomegranate Bistro Selection Shalom’s
Service Quality Pomegranate Bistro Environment Kosher Pastry Oven
Environment Pomegranate Bistro (Décor/Appearance/
(Décor/Appearance/ Cleanliness)
Cleanliness) Price Kosher Pastry Oven
Value Pita Plus Shalom’s
Runner-ups
Runner-ups
Food Quality Shalom’s
Food Quality Eli’s Restaurant Service Quality Shalom’s
Service Quality Eli’s Restaurant Selection Kosher Pastry Oven
Kosher Pastry Oven Environment Shalom’s
Environment Kosher Pastry Oven (Décor/Appearance/
(Décor/Appearance/ Cleanliness)
Cleanliness)
Price Kosher Mart
Value Goldberg’s Bagels
Page 4 of 31
2008-2009 Washington DC Area Kosher Community Survey
Partners in Customer Feedback
Kosher Community Surveys is pleased to award
2008-2009 PICF recognition to the following
establishments:
Kosher Community Surveys’ Partners in Customer
Feedback Program (PICF) provides an additional
Gold
means for kosher establishments to demonstrate their
Ben Yehuda Café & Pizzeria
commitment to customer feedback.
Page 5 of 31
2008-2009 Washington DC Area Kosher Community Survey
Kosher Mart (Boiling Brook)
Selection of
1% 7% 16% 45% 31%
merchandise
Page 6 of 31
2008-2009 Washington DC Area Kosher Community Survey
Kosher Mart (Rollins) Shalom’s Kosher Market
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Service quality 11% 19% 35% 23% 12% Service quality 5% 10% 31% 35% 20%
Selection of Selection of
14% 38% 32% 11% 5% 1% 9% 30% 43% 16%
merchandise merchandise
Price 12% 27% 42% 14% 5% Price 13% 22% 38% 20% 5%
Number of respondents for this store: 155 Number of respondents for this store: 379
Page 7 of 31
2008-2009 Washington DC Area Kosher Community Survey
Shaul’s Kosher Market
Selection of
5% 21% 43% 25% 6%
merchandise
Summary of Comments:
Customers of Shaul’s Kosher Market provided a significant
amount of positive comments regarding the customer service
of the store. Patrons found the staff friendly and helpful,
mentioning specific staff names more times than in any other
survey conducted by Kosher Community Surveys. For
improvement, consumers noted the limited selection of
products (due to the store size), some spoilage of the food,
and a request for itemized receipts.
Page 8 of 31
2008-2009 Washington DC Area Kosher Community Survey
Ben Yehuda Cafe and Pizzeria
Page 9 of 31
2008-2009 Washington DC Area Kosher Community Survey
Eli’s Restaurant Goldberg’s Bagels
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Food quality 2% 6% 18% 46% 28% Food quality 3% 4% 21% 47% 26%
Service quality 4% 8% 23% 40% 25% Service quality 5% 9% 27% 41% 18%
Environment Environment
(cleanliness/ 2% 6% 22% 46% 24% (cleanliness/ 1% 9% 29% 44% 19%
appearance/décor) appearance/décor)
Number of respondents for this store: 239 Number of respondents for this store: 196
Page 10 of 31
2008-2009 Washington DC Area Kosher Community Survey
JCC Cafe Kosher Pastry Oven Cafe
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Food quality 1% 9% 18% 39% 33% Food quality 1% 3% 10% 33% 53%
Service quality 2% 14% 29% 28% 27% Service quality 3% 8% 24% 37% 29%
Environment Environment
(cleanliness/ 2% 14% 31% 34% 19% (cleanliness/ 0% 3% 11% 42% 44%
appearance/décor) appearance/décor)
Value 7% 13% 31% 34% 16% Value 8% 13% 25% 38% 16%
Number of respondents for this store: 104 Number of respondents for this store: 158
Page 11 of 31
2008-2009 Washington DC Area Kosher Community Survey
Max’s Place Moti’s Grill
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Food quality 1% 10% 28% 45% 16% Food quality 5% 9% 26% 41% 21%
Service quality 8% 19% 38% 29% 7% Service quality 12% 20% 33% 26% 9%
Environment Environment
(cleanliness/ 14% 31% 35% 15% 4% (cleanliness/ 6% 19% 36% 32% 8%
appearance/décor) appearance/décor)
Number of respondents for this store: 340 Number of respondents for this store: 195
Page 12 of 31
2008-2009 Washington DC Area Kosher Community Survey
Nut House Pizza Pita Plus
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Food quality 3% 9% 31% 33% 24% Food quality 1% 1% 11% 38% 49%
Service quality 7% 12% 37% 32% 12% Service quality 4% 7% 26% 41% 22%
Environment Environment
(Cleanliness/ 43% 27% 21% 7% 3% (cleanliness/ 2% 4% 20% 52% 23%
appearance/décor) appearance/décor)
Page 13 of 31
2008-2009 Washington DC Area Kosher Community Survey
Pomegranate Bistro Royal Dragon Glatt Kosher Restaurant
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Food quality 1% 3% 9% 36% 52% Food quality 11% 17% 36% 31% 5%
Service quality 2% 7% 20% 38% 34% Service quality 3% 11% 33% 41% 12%
Environment Environment
(cleanliness/ 0% 2% 4% 28% 66% (cleanliness/ 2% 13% 36% 36% 13%
appearance/décor) appearance/décor)
Number of respondents for this store: 230 Number of respondents for this store: 236
Page 14 of 31
2008-2009 Washington DC Area Kosher Community Survey
Siena’s Pizza
Environment
(cleanliness/ 2% 18% 35% 35% 10%
appearance/décor)
Summary of Comments:
Customers of Siena’s pizza described the pizza as good
to great. There was also a significant minority of written
comments where people did not like the taste of the pizza.
Patrons appreciated the variety of dishes on the menu,
and also noted that the Mexican dishes provided a unique
option for a kosher establishment. Service was described
as inconsistent, and some consumers indicated the
establishment did not appear clean at times.
Page 15 of 31
2008-2009 Washington DC Area Kosher Community Survey
Goldberg's Kosher Bagels (Rockville)
New York Bakery/Bread’s Unlimited received an insufficient Price 2% 6% 35% 34% 24%
number of survey responses to have their results listed in the
final survey report. Number of respondents for this store: 206
Summary of Comments:
Washington area’s kosher consumers indicated that
Goldberg’s Kosher Bagels provided the best bagels in the
area. The bagel challah also received good remarks. Patrons
liked the challah brought in from Baltimore. A chief complaint
for Goldberg’s was that the store often runs out of stock.
Page 16 of 31
2008-2009 Washington DC Area Kosher Community Survey
Kosher Mart’s Bakery Kosher Pastry Oven
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Food quality 8% 15% 31% 32% 15% Food quality 1% 2% 6% 22% 69%
Service quality 15% 17% 31% 25% 12% Service quality 3% 6% 17% 40% 35%
Selection 4% 19% 33% 33% 11% Selection 5% 12% 18% 41% 24%
Environment Environment
(cleanliness/ 7% 21% 38% 27% 7% (cleanliness/ 0% 2% 15% 44% 39%
appearance/décor) appearance/décor)
Number of respondents for this store: 197 Number of respondents for this store: 176
Page 17 of 31
2008-2009 Washington DC Area Kosher Community Survey
Krispy Kreme Donuts (various locations) Shalom’s Bakery
Poor Fair Good V.Good Excellent Poor Fair Good V.Good Excellent
Food quality 1% 1% 10% 40% 48% Food quality 4% 7% 23% 38% 28%
Service quality 1% 6% 22% 44% 27% Service quality 3% 11% 23% 40% 24%
Environment Environment
(cleanliness/ 1% 1% 22% 41% 35% (cleanliness/ 5% 16% 33% 32% 16%
appearance/décor) appearance/décor)
Number of respondents for this store: 145 Number of respondents for this store: 236
Page 18 of 31
2008-2009 Washington DC Area Kosher Community Survey
Restaurants
Page 19 of 31
2008-2009 Washington DC Area Kosher Community Survey
Stores Bakeries
Page 20 of 31
2008-2009 Washington DC Area Kosher Community Survey
Restaurants
Eli's Restaurant
1253 20th Street NW
Washington, DC 20036-2307
(202) 785-4314
www.elis-dc.com
Supervision: Rabbinical Council of Greater
Washington
Page 21 of 31
2008-2009 Washington DC Area Kosher Community Survey
Goldberg's New York Bagels Moti's Grill
4824-6 Boiling Brook Parkway 4860 Boiling Brook Parkway
Rockville, MD 20852 Rockville, MD 20852
(301) 816-9229 (301) 468-0400
www.goldbergsbagels.com www.koshermart.com
Supervision: Rabbinical Council of Greater Supervision: Rabbinical Council of Greater
Washington Washington
Page 22 of 31
2008-2009 Washington DC Area Kosher Community Survey
The Pomegranate Bistro Subway @ JCCGW
7943 Tuckerman Lane 6125 Montrose Rd
Potomac, MD 20854 Rockville, MD
(301) 299-9888 (301) 231-5782
www.pombistro.com Supervision: Rabbinical Council of Greater
Supervision: Rabbinical Council of Greater Washington
Washington
Siena's Pizzeria
11417 Woodglen Drive
Rockville, MD 20852
(301) 770-7474
Supervision: Rabbinical Council of Greater
Washington
Page 23 of 31
2008-2009 Washington DC Area Kosher Community Survey
KosherMart
Bakeries 4860 Boiling Brook Parkway
Rockville, MD 20852
Eden Cake, LLC (301) 468-0400
Potomac MD 20854 www.koshermart.com
(301) 279-7951 Supervision: Rabbinical Council of Greater
www.edencake.com Washington
rachelle@EdenCake.com
Krispy Kreme Doughnut Corporation
Goldberg's New York Bagels 6332 Richmond Highway
4824-6 Boiling Brook Parkway Alexandria, VA 22306
Rockville, MD 20852 Supervision: Rabbinical Council of Greater
Supervision: Rabbinical Council of Greater Washington
Washington
Krispy Kreme Doughnuts #226
Kosher Pastry Oven 14919 Shady Grove Road
1372 Lamberton Drive Rockville, MD 20850
Wheaton, MD 20902 Supervision: Rabbinical Council of Greater
(301) 592-8844 Washington
www.thekosherpastryoven.com
Supervision: Rabbinical Council of Greater Krispy Kreme Doughnuts #3509
Washington 1350 Connecticut Ave NW
Washington, DC 20036
Supervision: Rabbinical Council of Greater
Washington
Page 24 of 31
2008-2009 Washington DC Area Kosher Community Survey
Shalom Kosher Market and Bakery Caterers
2307 University Blvd West
Silver Spring, MD 20902 Many of the local restaurants also provide catering
(301) 946-6500 services.
www.TheShalomGroup.com
Supervision: Rabbinical Council of Greater Catering by Ari
Washington (240) 353-4855
www.cateringbyari.com
Zomick’s Supervision: Rabbinical Council of Greater
Distributed by Capital Challah Washington
(301) 593-5775
Supervision: Five Town Vaad and the OK Catering by Weiss
Notes: Weekly orders to Capital Challah can be 8 Gwynns Mill Court
picked up at certain locations around the area Owings Mills, MD 21117
(800) 459-0009
Cakes Plus www.cateringbyweiss.com
3325 Corridor Market Place Supervision: Star-K & Rabbinical Council of Greater
Laurel, MD 20724 Washington
(301) 490-3600
Supervision: Metro-K Catering by Yaffa, Inc.
4311 Old Milford Mill Road
New Yorker Bakery/Bread's Unlimited Baltimore MD 21208
6914 Arlington Rd (410) 486-3325
Bethesda, MD 20814 www.cateringbyyaffa.com
(301) 656-2340 Supervision: Star-K
Supervision: Metro-K
Page 25 of 31
2008-2009 Washington DC Area Kosher Community Survey
Claudia's Kitchen Ester's Catering
11431 Cronhill Drive, Suite C 6312 Benhurst Road
Owings Mills, MD 21117 Baltimore, MD 21209
(410) 581-0234 (410) 358-2306
www.claudiaskitchen.com Supervision: Star-K
Supervision: Star-D
Milk and Honey Bistro Inc.
Dahan of Washington 1777 Reisterstown Road
14670 Southlawn Lane Baltimore, MD 21208
Rockville, MD 20850 (410) 486-4344
(301) 294-8445 Supervision: Star-K & Rabbinical Council of Greater
www.dahancaterers.com Washington
Supervision: Rabbinical Council of Greater
Washington O'Fishel
700 Rockland Hills Drive
Dovid Elgamil Catering Baltimore, MD 21209
3809 Clarks Lane, Suite 301 (410) 764-3474
Baltimore, MD 21215 Supervision: Star-K
(410) 764-1263
Supervision: Star-K Orli Catering
3103 Northbrook Road
Baltimore, MD 21208
(877) ORLY-TLC
Supervision: Rabbinical Council of Greater
Washington & Star-K
Page 26 of 31
2008-2009 Washington DC Area Kosher Community Survey
Sara's Fine Catering Stores/Butchers
4860 Boiling Brook Parkway
Rockville, MD 20852 Kosher Mart
(301) 468-0400 4860 Boiling Brook Parkway
www.sarasfinecatering.com Rockville, MD 20852
Supervision: Rabbinical Council of Greater (301) 468-0400
Washington www.koshermart.com
Supervision: Rabbinical Council of Greater
Signature Kosher Catering by Max's Washington
2319 University Boulevard West
Wheaton, MD 20902 Shalom Kosher Market and Bakery
(301) 949-6297 2307 University Blvd West
www.TheShalomGroup.com Silver Spring, MD 20902
Supervision: Rabbinical Council of Greater (301) 946-6500
Washington www.TheShalomGroup.com
Supervision: Rabbinical Council of Greater
Wrap2Go Washington
703 Horton Dr.
Silver Spring, MD 20902 Shaul's Kosher Market
(301) 328-1418 1319 Lamberton Drive
wrap2go@gmail.com Wheaton, MD 20902
Supervision: Rabbinical Council of Greater (301) 593-1800
Washington Supervision: Rabbinical Council of Greater
Washington
Page 27 of 31
2008-2009 Washington DC Area Kosher Community Survey
Other Shoppers Food Warehouse
Fair City Mall,
Brookville Market 9622 Main Street
3427 Connecticut Ave NW Fairfax, VA 22203
Washington DC 20008 (703) 978-1256
(202) 244-9114 Note: Carries many kosher products.
Note: Carries many kosher products.
Hebrew Home Cafeteria
Magruder’s 6121 Montrose Road
1371 Lamberton Dr Rockville, MD 20852
Silver Spring, MD 20902 (301) 770-8345
(240) 290-0722 Supervision: Rabbinical Council of Greater
Note: Carries many kosher products. Washington
Page 28 of 31
2008-2009 Washington DC Area Kosher Community Survey
Note: Carries many kosher products.
Kosher Supervision Organizations
Shoppers Food Warehouse
Fair City Mall Rabbinical Council of Greater Washington/
9622 Main Street Vaad Harabanim of Greater Washington
Fairfax, VA 22030 11161 New Hampshire Ave, Suite 402
Note: Carries many kosher products. Silver Spring, MD 20904
(301) 593-0336
Wegmans www.capitolk.org
11620 Monument Drive, capitolkdc@verizon.net
Fairfax, VA 22030
Note: Carries many kosher products. Star-K Kosher Certification
122 Slade Avenue
Suite 300
Washington DC, Maryland 21208
(410) 484-4110
www.star-k.org
star-k@star-k.org
Page 29 of 31
2008-2009 Washington DC Area Kosher Community Survey
Web Sites & Blogs
Relating to Kosher Food
The Kosher Blog
www.kosherblog.net
The Kosher Blog is a major compendium of recipes, product
and restaurant reviews, industry gossip, and miscellaneous
information about real kosher-living “issues that simply can’t be
Kosher Community Surveys found elsewhere” on the Internet.
www.kosher-community-surveys.com Kashrut.com
Home of all things about kosher community surveys! www.kashrut.com
This site has a variety of kosher-related resources, including
* * * kosher food alerts, kosher travel, articles about kosher food
processing.
The following web sites are not affiliated with Kosher
Kosher Today
Community Surveys LLC, but are listed here because www.koshertoday.com
they might be of interest to you. KosherToday is the leading source of news for the kosher food
and beverage industry.
Kosearch
http://www.kosearch.org/
Kosher-specific Internet search by limiting results to an
expertly-selected collection of trusted websites.
Page 30 of 31
2008-2009 Washington DC Area Kosher Community Survey
End Notes
Check out our surveys of other cities, including Boston, © 2009 Kosher Community Surveys LLC
Atlanta, Baltimore, Chicago, Cleveland, and Philadelphia
at www.kosher-community-surveys.com. See our newest
survey – the Manhattan Kosher Community Survey
focusing on restaurants.
Page 31 of 31
2008-2009 Washington DC Area Kosher Community Survey