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British – 00/00/00- Full UK Driving Licence

Not a real address, fake, fake, fake - 00000000000 - xxxxxxxx@gmail.com

Profile _______________________________________________________________________

A versatile and ambitious individual with quality interpersonal skills. Experienced

team member with the ability to adapt and use own initiative. Advanced computer / technical
literacy that has developed from both personal and working interests. Multiple exemptions
from AAT, ACCA and ACA examinations.

Education ____________________________________________________________________

MANCHESTER METROPOLITAN UNIVERSITY (2007 - 2010)

BA (Hons) Accounting & Finance: Upper Second Class (Obtained)
• Advanced Accounting Theory and Practice • Quantitative Methods / Analysis
• Advanced Corporate Finance • Personal Aspects of Management
• The Theory and Practice of Taxation • Business Law
• Management Accounting • Economics
• Information Systems and Technology • Case Studies

RIPLEY ST THOMAS C OF E SIXTH FORM (2005 - 2007)

Applied Business (A-Level Dual Award): BC
Media Studies (A-Level): C
Information and Communication Technology (AS-Level): D

CARNFORTH HIGH SCHOOL (2000 - 2005)

GCSE: 11 1/2 Including Mathematics and English Language / Literature

Employment History __________________________________________________________

• 07/10 - Present: AXA Insurance, Morecambe

Tasks: Corporate Partners - Claims Incident Manager

- Managing claims in relation to payment, fraud and suppliers.

- Liaising with clients and building quality rapport.
- Working with team members to solve claim issues.
- Managing a large number of insurance policies across a range of corporate partners.
- Handling claims, referrals and complaints up to £10,000.

• 06/09 - 01/10: Vermilion & Cinnabar, Manchester

Tasks: Bar Assistant / Waiter

- Designing unique cocktails in order to make the bar fresh and appealing.
- Working with team members to resolve complaints.
- Liaising with customers in order to ensure that the experience is enjoyable.
- Discussing issues with management in relation to preventing problems from
reoccurring.
- Monitoring stock levels.

• 07/06 - 09/07: Blue Mountain Restaurant, Morecambe

Tasks: Bar Assistant / Waiter

- Greeting customers, waiting on and providing silver service.

- Managing the booking system and ensuring that all tables are filled.
- Working within a team to meet targets and provide quality customer service.
- Discussing issues with managers and customers in order to solve problems fairly and
efficiently.
Interests _____________________________________________________________________

Music Production - Creating electronic based music with computer applications.

Disc Jockey - Currently host my own show on a growing internet radio station.
Film / Music - Live concerts and national festivals.
Sports - Badminton (Hest Bank A, Salt Ayre and Lancashire) and football (MMU League).