Safety Tips for Card operations

Do’s
PIN change
√ Please memorise your PIN and destroy the PIN mailer.
√ Change your PIN periodically by choosing “PIN change” option.
√ Ensure complete privacy while entering your PIN in the ATM.
√ Use your hand or body to shield your PIN from onlookers
Cash Withdrawal
√ Enter amount only in multiples of Rs 50 or Rs 100.
√ Collect cash immediately, else currency will be retracted into the
ATM.
Deposit
√ Choose “Deposit” option. Fill challan and place it with currency
notes/cheques in envelope dispensed by ATM. Seal envelope and
insert in deposit slot. Retain transaction slip.
Don’ts
PIN change

Do not write your PIN on the card or keep it along with the card.

Do not enter wrong PIN repeatedly; else the card will require
revalidation.

Do not share your PIN number with anyone

Do not use birth dates, telephone numbers or simple combinations
like 1234 / 4321 / 8888 / etc.
Deposit

Do not deposit more than forty notes.

Do not use staples, pins or clips.

Do not deposit coins.

Do not fold currency notes and cheques.

Purchases Purchases
√ Always remember to take your Card and transaction slip once your
Do not let your Card out of your sight when making a purchase or
transaction is completed in a shop or hotel. at hotels and petrol stations. Ensure that the card is swiped in your
presence.

Important Important
√ Always note to take your card from the ATM before you leave, else
Do not allow other people to use your card.
card will be retracted into the ATM.
Do not allow your attention to be diverted while transacting.
√ Ensure that you have signed on signature panel on reverse of card.
Do not take assistance from unknown persons to operate ATM.
√ In case your card is LOST, please advise branch immediately
Do not use an ATM if it looks suspicious, it could be a skimming
against acknowledgement. device.
√ Periodically check your statements or pass book to verify the
Do not expose your card to direct sunlight, magnetic fields, X-rays.
account balance and transactions
Do not use cell phones while inside the ATM room.
√ Contact your bank immediately if your card is lost, stolen or subject
Do not allow other people to enter when you use the ATM.
to fraudulent use
Do not enter ATM room when ATM is already in use.
√ Keep your receipts. Tear up or shred receipts before throwing them
Do not litter the floor. Please use the waste paper basket.
away after checking your statement. .

In case you need assistance, please contact your nearest branch

(OR) Debit Card Division at Tel. No. +91 - 44 – 2851 9464, 2851 9470