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Power Mentoring
How Successful Mentors and Protégés
Get the Most Out of Their Relationships
By Ellen A. Ensher and Susan E. Murphy
Published by Jossey-Bass, 2005
ISBN 078797952X

Introduction career advice, and access to learning opportuni-


If you carefully examine the careers and lives of ties and resources. Mentors also provide emo-
successful people, you’ll find that many were for- tional support in terms of encouragement, recog-
tunate enough to have traditional mentors who nition, feedback and coaching. And yes, studies
helped them along the path to success. In fact, have shown that those who have mentors make
there’s even a Mentor Hall of Fame website that more money than those who don’t!
identifies celebrities and political and business What else can mentors do? They can help
leaders, and their respective mentors. Mentor- you clarify work expectations, give you an oppor-
protégé pairs include Madonna and Gwyneth Pal- tunity to do your best, enable you to receive
trow and William Fulbright and Bill Clinton. recognition and praise, make you feel cared
But mentoring is changing from that tradition- about, encourage your development, make you
al pattern, in which one person helps another in a feel that your opinions matter, provide you with
monogamous relationship. Interviews with 50 of friendship at work, talk to you about your
America’s most successful mentors and protégés progress, and provide opportunities for you to
in leading industries found that, increasingly, indi- learn and grow.
viduals are not relying on a single, traditional Most career books tout the importance of
mentor, but instead are supported by a broad having a mentor. However, much of the advice
network consisting of a variety of mentors. In seems predicated on outdated assumptions
some cases that study revealed a lineage of men- about work. One of those assumptions is that
tors — a group of mentors and protégés who most professionals want to pursue a hierarchical
connect to each other through a relationship with career path, when today we’re just as likely to
a “founding” mentor, as in the Jack Welch lineage see horizontal career paths in which profession-
at GE or the Lou Gerstner lineage at IBM. als gain skills in different arenas by moving side-
That modern approach can be called power ways rather than up.
mentoring, and it provides to both mentor and As well, most professionals today are likely
protégé mutually beneficial outcomes related to to exhibit greater loyalty to their professions than
their personal career growth and development. to their organizations, so having a mentor in the
Mentors furnish many types of career support same organization — or even just one mentor
by offering challenges and growth opportunities, anywhere — is no longer enough. Today, be-

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Power Mentoring By Ellen A. Ensher and Susan E. Murphy

cause knowledge becomes outdated so quickly, hav- powering in that it can help you have better profes-
ing access to a diverse group of confidants in the sional relationships and ultimately derive more satis-
form of power mentors can help an individual stay faction and meaning from your work.
ahead of the game. Think of power mentoring as serving as an um-
brella under which are gathered a number of different
Power Mentoring types of mentors, from traditional mentors to peers
Power mentoring fits that changing work environment. who act as mentors, to younger people who reverse-
It includes traditional mentoring but also expands — mentor older colleagues.
and in some cases radically departs from — what we
consider traditional mentoring: What Power Mentoring Does
• Power mentoring is about networks and may in- There are five unique components of power mentor-
volve having access to groups or even an entire lineage ing, compared to traditional mentoring:
of mentors rather than simply a dyadic relationship. • Organizational purpose. One of the most impor-
• It isn’t only about protégés receiving benefits but tant reasons organizations support traditional mentor-
also the rewards mentors receive. ing relationships is to facilitate short-term planning for
• Traditional mentoring tends to be about mentors key positions. Power mentoring goes a step beyond
and protégés partnering together because “like at- this limited approach because it also focuses on long-
tracts like.” Power mentoring is often about relation- term succession planning at various levels of the or-
ships between people who are dissimilar but have ganization. In addition, power mentoring places a
complementary skills and needs. greater emphasis on diversity than traditional mentor-
• In traditional mentoring, the mentor frequently ing has done in the past.
chooses the protégé, whereas in power mentoring the • Relationship initiation and maintenance. In
protégé often makes the first advance. power mentoring relationships, the research found
• Instead of being a monogamous, one-on-one re- that protégés tended to initiate the relationships with
lationship, power mentoring involves an open, even the mentors more often than the reverse. Protégés
polygamous relationship. staked out a claim on a mentor they believed could
• While the purpose of traditional mentoring is help them, and approached that individual with spe-
often related to the planning of organizational succes- cific goals and plans. That’s much different from the
sion and staff development, power mentoring does traditional form of mentoring, in which the protégé
this and more, because it’s about developing a talent waits to be tapped by the mentor.
pool for an entire profession. • Tests and challenges. Studies have shown that
• While traditional mentoring often takes place in
or is bounded by an organization’s corporate mem-
bership or structure, the boundaries of power mentor-
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ing relationships are permeable and often defy intu- Looking for a powerful, sustainable means
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mentors, because in today’s environment people’s Let our expert editors create and publish
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Power mentoring isn’t just a cute term. The word
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“power” has several specific implications. First,
power mentoring is unique because it gives those in- Custom Publishing Services by
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Power Mentoring By Ellen A. Ensher and Susan E. Murphy

in classic mentoring, protégés may sometimes en- Types of Power Mentoring


counter tests and challenges as part of the develop- The unique aspects of power mentoring combine to
ment of their relationships with their mentors. For ex- produce 10 forms of power mentoring relationships
ample, the mentor may present a difficult work that can be useful:
assignment to the protégé to test his or her abilities.
In the power mentoring relationships examined, tests 1. Boss mentor. A boss mentor is one who pro-
and challenges were integral to relationship develop- vides emotional and career support to the subordinate
ment. Moreover, the testing was often a two-way protégé within the formal boundaries of the relationship
street where the protégés tested the mentors and as well as informally. Many protégés who use their
vice versa. Also, the tests and challenges were more bosses as mentors do so in a sequential fashion, akin
complex and diverse than those found in studies of to serial monogamy. During the period in which the pro-
traditional mentoring. tégé works for the boss, the protégé’s professional suc-
• Reciprocity. Often traditional mentoring is pre- cess depends to a large degree on the performance of
sented as a fairly altruistic practice, with the mentor the boss mentor. Likewise, the boss mentor may feel a
doing most of the giving and the protégé most of the keen sense of loyalty to and trust in the subordinate
receiving. But researchers have begun to challenge protégé, because the boss often shares proprietary and
this perception, and an interesting line of research is personal information with the subordinate. However,
evolving around what mentors gain from the relation- often when the protégé moves on to another position,
ship. In line with this newer thinking, one of power the mentoring aspect of their relationship either evolves
mentoring’s most intriguing characteristics is its re- into a lasting friendship or terminates amicably, since
ciprocal nature. What’s exchanged might be different the time and energy of both parties is rightly transferred
on each side of the relationship but it’s perceived as to the new working relationship.
valuable by and to each party.
• Generative nature. One of the final ways power 2. Reverse mentoring. At IBM, senior executives
mentoring differs from traditional mentoring relates to are paired in a reverse mentoring process with the next
the stage of life in which one undertakes the role of generation of leaders. Ideally, both parties involved in
mentor. Power mentors recognize that the generativity reverse mentoring benefit. The senior executive gains
(giving back to the next generation of workers) that a fresh perspective and a communication conduit to
comes from mentoring someone should be undertak- junior staffers, while the junior reverse mentor gains
en early in one’s life rather than waiting until later, valuable career advice and a positive role model.
which is more typical of traditional mentoring.
3. E-mentoring. Some mentors use technology to
reach out and mentor a wide number of people in an
Check All that Apply efficient fashion. E-mentoring involves using comput-
My employees are fully: er-mediated communications such as e-mail, instant
❑ Engaged ❑ Enabled ❑ Empowered messaging and in some cases live chats to initiate
If you didn’t check them all, and maintain a mentoring relationship. E-mentoring
ask how we have “architected” and published makes a range of mentoring relationships possible by
powerful, award-winning removing the constraints of time and geography that
learning programs like The Hallmark Way limit face-to-face mentoring. Moreover, e-mentoring
— and how we can do it for you. can remove the markers of status and demographics,
execuGrow making mentors and protégés more likely to respond
to the content of their messages, rather than being in-
Custom Learning Publications
Media That Means Business fluenced by superficial characteristics.
Toll-free: 1-866-888-1161
E-mail: clientcare @ execubooks.com 4. Group mentoring. In some cases a senior-level
mentor will provide ongoing coaching to small groups

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Power Mentoring By Ellen A. Ensher and Susan E. Murphy

of junior-level employees. An example is Larry Carter, available for female and minority baby-boomers, as
Cisco’s chief financial officer, whose time is heavily the top ranks of business were populated by white
booked but fits in “Lunch with Larry” meetings with males who tended to mentor younger white males like
groups of 10 to 12 junior executives. “There’s no themselves.
agenda, and it’s just me and the people,” he says. The
meetings provide two-way feedback, as he questions 8. Barrier-busting mentors. Many unique mentor-
them and they do the same to him. He feels the ses- ing alliances were formed across traditional barriers
sions are a great way to help individuals learn the such as competitive organizations or political parties.
ropes in the organization and learn the reasons behind U.S. Congress Representative Hilda Solis (D-CA), who
organizational decisions. Group mentoring, therefore, is Hispanic, and her protégé Judy Chu, a Chinese-
can be particularly helpful when access to senior ex- American member of the California Assembly, provide
ecutives is limited and the number of personal pro- a fascinating example of mentoring across the barrier
tégés far exceeds available mentors. The downside, of ethnicity. Barrier-busting mentoring isn’t without
however, can be protégés competing for attention. risk, however, because those who engage in it are vul-
nerable to considerable social censure from their own
5. Mentors for hire. Hiring a mentor sounds like group members. Often if they take the risk and it
an appealing form of mentoring for those who can’t doesn’t work out for some reason, their reputations
or don’t want to invest resources required in a long- and long-term career prospects can be damaged.
standing relationship. A mentor primarily provides
job- or career-specific advice or help in exchange for 9. Peer and step-ahead mentors. It’s possible to
tangible (usually financial) remuneration. This is espe- be mentored by a peer or someone just a step ahead
cially common in the technology industry. The rela- in his or her career. Barbara Corday was mentored by
tionship is short-term and oriented towards achieving her writing partner Barbara Avedon when they created
a handful of finite goals. the highly successful TV show Cagney and Lacey. One
of the greatest benefits of step-ahead and peer men-
6. Inspirational mentors. An inspirational mentor tors is that they can effectively empathize with their
is one who provides a model of excellence without protégés because they’ve recently encountered or are
having a direct relationship with the protégé. This may currently encountering the same sorts of career chal-
fly in the face of what we conventionally understand lenges and issues. Also, because of the equalization
about mentoring because there’s no real relationship, of status, those mentoring relationships can evolve
but since role modeling is a key function of mentoring, into longlasting friendships with a high degree of trust
sometimes an individual can be a role model without and intimacy.
the relationship part. The study found Martin Luther
King Jr. to be an inspirational mentor for several pro- 10. Mentors of the moment. As with situational
tégés who chose political careers. friendships, you can be mentored by someone you
have a short-term relationship with, such as a member
7. Family-member mentors. A family-member of a project team. Although context-specific, these
mentor is an immediate or extended family member mentors can have a powerful impact on their protégés.
who provides emotional, career and role-modeling
support to the protégé from an early age. About 20% Conclusion
of the participants in the study mentioned specific Different mentors meet different needs at various times
family members as being important to them. Often in your career journey. Some will form the nucleus of
such a mentor is a person of considerable influence your community and stay with you for the long haul.
and accomplishment within the protégé’s own family Others will be part of your community only temporarily
circle and/or community. Most participants who men- but will have a lasting impact on your thoughts and
tioned family members as important were women or work behavior. Just as you can nurture a community of
people of colour, perhaps because few mentors were different friendships, you can do the same for mentors.

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Power Mentoring By Ellen A. Ensher and Susan E. Murphy

When it comes to mentoring, you don’t have to choose The Art and Practice of Leadership Coaching: 50 Top
just one — you really can have it all. e Executive Coaches Reveal Their Secrets, by Howard
Morgan, Phil Harkins and Marshall Goldsmith, John
ABOUT THE AUTHORS: Ellen Ensher is an associate pro- Wiley & Sons, 2004, ISBN 0471705462.
fessor of management at Loyola Marymount University
in Los Angeles. Susan Elaine Murphy is an associate
professor of psychology at Claremont McKenna Col- execuKits!
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