Parrot CK3100 LCD Bluetooth Flash How-to

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System Requirements
Windows XP
WIDCOMM Bluetooth
Internet connection
Parrot Flash Update Wizard (Download from www.parrot.biz and install)
Vehicle and PC must be within Bluetooth range for Class II devices (30 feet)

Getting Started
On the Parrot product - CK3100 LCD Menu

Check current Firmware Revision: Settings>Information – Record installed version

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On the Parrot web site, get information on the current version:

Go to: www.parrot.biz/usa/support

Select CK3100 link:

Compare installed vs. current version

If current software is newer than your installed version and there are compatibility problems with
the users phone then proceed with update.
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Back to the CK3100 LCD Menu:

Enable Software Update: Settings>Advanced Settings>Software Update>Activated

JD Whitaker
Parrot Inc.
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Download Flash Binary

On the PC - Go to Start

Open Parrot Flash Update Wizard (Look under All Programs if not pinned to Start Menu)

Select

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Parrot Inc.
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Select product (Selection must match the product you are flashing)

Select
NOTE: You do not need to enter anything in the File Location window

JD Whitaker
Parrot Inc.
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Note Warning and select

Make phone and language selections as required

NOTE: Not all products require phone selection

Then
Select

JD Whitaker
Parrot Inc.
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Wait for Download to complete

When Download OK appears - Select

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Parrot Inc.
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Select then STOP here! Bluetooth connection steps follow

NOTE: At this point, laptops can be removed from the network and moved
to the vehicle. If using a Desktop PC, move the vehicle within 30 feet

Getting Connected

Go to Start

Open My Bluetooth Places

JD Whitaker
Parrot Inc.
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Start Bluetooth Setup Wizard

IMPORTANT NOTE: The virtual Bluetooth serial port shortcut you are about to create is unique
to the paired car kit – It should not be saved after the update is complete - Right click and delete
the UPDATE icon before attempting to update other kits. Activating multiple shortcuts assigned to
the same serial port or re-pairing other car kits to existing shortcuts can corrupt My Bluetooth
Places and the Windows Registry. When in doubt – Delete the shortcut and start over!

If you get the following or a similar error message:

Your Bluetooth radio is not plugged in or may be turned off.

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Parrot Inc.
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Select the highlighted option:

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Parrot Inc.
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When Search completes - Select your Parrot product and

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Parrot Inc.
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Enter PIN Code 1234 and

NOTE: If the search completes and the product is not shown select

NOTE: If pairing fails, back up to Device Selection and try again

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Parrot Inc.
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Select UPDATE

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Parrot Inc.
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A Bluetooth Properties window automatically will open - Select

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Parrot Inc.
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Select

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Parrot Inc.
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In the My Bluetooth Places window, Double Click on the UPDATE Icon

Observe “Connecting” status message:

Record COM port number for reference in following steps

NOTE: COM Port assignments vary between computers – Your number may be different

JD Whitaker
Parrot Inc.
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Right click on the UPDATE icon and select STATUS

Verify Bluetooth Connection Status – Signal Strength should be in the Good range

WARNING: Do not proceed if the Signal Strength is in the Too Weak area

Select

JD Whitaker
Parrot Inc.
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Reopen Parrot Flash Update Wizard

In the Taskbar, Select

Select COM Port noted above and then Select

NOTE: Your COM Port number may be different than shown

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Parrot Inc.
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Select on the Connection pop-up – The Update Port is connected

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Parrot Inc.
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Wait for Software Update to complete

Wait for Flash Update Successful window to appear

Here, you can select or . If you select Flash Another Kit, all
settings are saved except for the COM port selection – Network access is not required – Don’t
forget to delete the UPDATE icon in MY Bluetooth Places and create a new one for the next kit.

JD Whitaker
Parrot Inc.
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NOTE: If power or Bluetooth link is interrupted, unit may require re-flash
with a Parrot Serial Flash Cable connected to PC

Thank you for choosing Parrot.

James (JD) Whitaker

Director, Technical Marketing
Parrot Inc.
jd.whitaker@parrot.biz
www.parrot.biz

JD Whitaker
Parrot Inc.
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