BOI Annual Report-2009

yeQkeÀ Dee@]HeÀ Fbef[³ee BANK OF INDIA | Jeeef<e&keÀ efjHeesì& | Annual Report | 2008-2009
DeO³e#e SJeb ÒeyebOe efveosMekeÀ keÀe JekeÌleJ³e CHAIRMAN & MANAGING DIRECTOR’S STATEMENT
efÒe³e Mes³ejOeejkeÀeW, Dear Shareholders,
Je<ee&vle 31 cee®e& 2009 kesÀ efueS DeeHekeÀer ceneve mebmLee keÀer Jeeef<e&keÀ efjHeesì& Òemlegle keÀjles It is indeed a privilege to present the Annual Report of your great
institution for the year ended 31st March 2009.
ngS cegPes neefo&keÀ ÒemeVelee nes jner nw~
The year 2008-09 was a very challenging year for the global
leerme kesÀ oMekeÀ keÀer J³eeHekeÀ DeeefLe&keÀ ceboer kesÀ yeeo Je<e& 2008-09 keÀer JewefMJekeÀ DeeefLe&keÀ economy since the great depression of thirties. The financial
J³eJemLee Del³eefOekeÀ ®egveewleerHetCe& Leer~ meb³egkeÌle jep³e DecejerkeÀe ceW GYejer efJeÊeer³e yee]peej market turbulence, which originated in the U.S., quickly spread
keÀer efiejeJeì ves lespeer mes GVele DeLe&J³eJemLee keÀes DeHeves efMekebÀpes ceW keÀme efue³ee~ Yetceb[ueerkeÀjCe to advanced economies. As can be expected in the era of
kesÀ Fme ³egie ceW pewmeer Gcceero keÀer peeleer nw, Gme Gcceero kesÀ Devegmeej DeeefLe&keÀ ceboer kesÀ globalization, the after effects gradually engulfed the rest of the
yeeo kesÀ ÒeYeeJe ves ¬eÀceMeë Mes<e efJeefvecee&lee peiele keÀes ÒeYeeefJele efkeÀ³ee efpememes Yeejle Yeer manufacturing world; India being no exception. The industrialized
Deítlee veneR jne~ leerrme kesÀ oMekeÀ kesÀ yeeo DeewÐeesefiekeÀ osMeeW ves mekeÀue Iejsuet GlHeeo ceW countries faced mammoth economic downturn with sharpest
decline in GDP growth witnessed since 30’s, crippled industrial
lesp] eer mes efiejeJeì meefnle DeLe&J³eJemLee ceW vekeÀejelcekeÀ ÒeJe=eÊf e keÀe meecevee efkeÀ³ee, DeewÐeeseif ekeÀ
activity, unprecedented job losses, falling inflation indicative of
ieefleefJeefOe³eeb Hebieg nes ieF&, DeÒel³eeefMele ªHe mes veewkeÀefj³eeb peeves ueieeR, cegêemHeÀerefle ceW
deflationary pressure, sharp fall in commodity prices and shrinkage
efiejeJeì DeHemHeÀereflekeÀ oyeeJe keÀe met®ekeÀ yeve ieF&, GHe³eesieer JemlegDeeW keÀer keÀerceleeW ceW
of global trade. Falling oil prices and near zero interest rates in
lespeer mes efiejeJeì nesves ueieer leLee JewefMJekeÀ J³eeHeej efmekegÀæ[ ie³ee~ lesue keÀer keÀerceleeW ceW US, UK and Japan did very little to boost market sentiments.
efiejeJeì leLee ³et.Sme., ³et.kesÀ. leLee peeHeeve ceW Metv³e y³eepe oj yee]peej keÀer mebJesoveeDeeW
These developments changed the complexion of financial markets
ceW Leesæ[e-yengle FpeeHeÀe keÀj mekeÀe~
in United States and Europe and the governments and central
Fve ieefleefJeefOe³eeW ves meb³egkeÌle jep³e DecejerkeÀe leLee ³etjesHe kesÀ efJeÊeer³e yee]peej keÀe jbie-{bie banks had to step in with massive rescue packages, involving
ner yeoue [euee leLee mejkeÀejeW leLee kesÀvêer³e yeQkeÀeW keÀes J³eeHekeÀ ye®eeJe HewkesÀpe kesÀ meeLe strong macroeconomic policy measures, to support the crumbling
global financial institutions and also to infuse confidence, which
Glejvee Heæ[e efpemeceW meMekeÌle meceef<ì DeLe&Meem$eer³e GHee³e Les pees ueæ[Keæ[eles JewefMJekeÀ
was a major casualty, and one of the important factors precipitating
efJeÊeer³e mebmLeeDeeW keÀes men³eesie Òeoeve keÀjves kesÀ meeLe-meeLe DeelceefJeMJeeme efvecee&Ce Yeer
the global financial crisis. The current outlook continues to be
keÀjves ueies efpemes SkeÀ ÒecegKe DeHeIeele ceevee ie³ee Lee leLee ³ener SkeÀ cenlJeHetCe& keÀejCe Lee
exceptionally uncertain, with risk weighted to the downside.
efpemeves JewefMJekeÀ efJeÊeer³e mebkeÀì keÀes Hewoe efkeÀ³ee Lee~ Jele&ceeve ¢ef<ìkeÀesCe Del³eefOekeÀ
DeefveefM®ele nw efpemeceW peesefKece Yeeefjlee Yeer meceeefnle nw~ Indian economy was impacted mainly on account of reversal of
capital inflows and sharp decline in exports which directly affected
Yeejleer³e DeLe&J³eJemLee Hej FvekeÀe ÒeYeeJe ÒecegKele³ee HetBpeer DevleÒe&Jeen keÀer Òeefleieeefcelee lead sectors like textile, real-estate, infrastructure, aviation,
leLee efve³ee&le ceW Yeejer efiejeJeì Hej Heæ[e efpemekeÀe meerOee ÒeYeeJe Fve #es$eeW Hej Heæ[e - Jem$e automobile, housing and information technology. However, it is
pertinent to mention here that unlike the developed economies,
GÐeesie, mLeeJej mebHeoe, yegefve³eeoer megefJeOeeSb, efJeceeveve, Dee@ìesceesyeeFue, DeeJeeme leLee
where the problems started in financial sector and spread to real
met®evee-ÒeewÐeesefiekeÀer~ ³eneb ³en GuuesKe keÀjvee Gef®ele nesiee efkeÀ efJekeÀefmele DeeefLe&keÀ osMeeW
sector, in India, the problems started in real sector and spread to
ceW mecem³ee efJeÊeer³e #es$e ceW DeejcYe ngF& efpemekeÀe efJemleej mLeeJej mebHeoe lekeÀ ngDee
the financial sector. This, in my opinion, has immensely reduced
peyeefkeÀ Yeejle ceW mecem³ee mLeeJej mebHeoe mes Meg© ngF& leLee GmekeÀe efJemleej efJeÊeer³e #es$e the severity of impact of economic meltdown on the Indian
lekeÀ ngDee~ cesjer je³e ceW, Fmemes Yeejleer³e DeLe&J³eJemLee Hej ceboer keÀer Òe®eb[lee ceW keÀeHeÀer economy. The Government and the RBI have taken timely and
keÀceer ngF& nw~ mejkeÀej leLee Yeejleer³e efj]peJe& yeQkeÀ ves mece³e Hej Deûemeef¬eÀ³e GHee³eeW mes proactive measures to contain the fallout of global crises on the
1
Yeejleer³e DeLe&J³eJemLee Hej JeweMf JekeÀ DeeefLe&keÀ mebkeÀì kesÀ ÒeYeeJe keÀes jeskeÀe~ FmeceW jepekeÀes<eer³e Indian economy. These included both fiscal and monetary
leLee ceewefêkeÀ oesveeW GHee³eeW keÀes meefcceefuele efkeÀ³ee ie³ee nw efpemekeÀe ue#³e ÒeCeeueer ceW Òe®egj measures aimed at ensuring adequate liquidity in the system,
lowering interest rates, specific steps to help industry sectors
vekeÀoer, y³eepe ojeW keÀes keÀce keÀjvee, ceboer mes ÒeYeeefJele GÐeesie #es$eeW keÀes efJeefMe<ì mene³elee,
affected by the downturn, assisting export sector and measures
efve³ee&le #es$e keÀer mene³elee leLee efJeosMeer efJeefvece³e yee]peej keÀes efmLej keÀjves kesÀ GHee³e, Hetbpeer
for stabilizing foreign exchange market, revival of capital flows
ÒeJeen keÀer yeneueer leLee meJeeDeeW keÀe ³egefkeÌlekeÀjCe megefveefM®ele keÀjvee nw~ and rationalization of duties.
Je<e& 2007-08 kesÀ efueS mekeÀue Iejsuet GlHeeo Je=ef× ceW 9 ÒeefleMele keÀes o]pe& keÀjves leLee After registering high GDP growth at 9 per cent for the year 2007-
2003-04 mes 2007-08 kesÀ efueS 8.7 ÒeefleMele keÀer Deewmele Je=ef× keÀes yeveeS jKeves mes Je<e& 08 and maintaining an average growth of 8.7 per cent for the
2008-09 kesÀ oewjeve Yeejleer³e DeLe&J³eJemLee ves meYeer #es$eeW ceW Je=ef× keÀes oMee&³ee nw~ ÒeLece
period 2003-04 to 2007-08, the Indian economy witnessed
deceleration in growth encompassing all sectors during the year
leerve efleceeefn³eeW kesÀ oewjeve, mekeÀue Iejsuet GlHeeo Je=ef× 6.9 ÒeefleMele Leer leLee Yeejleer³e
2008-09. During the first three quarters, GDP growth was at 6.9
efj]peJe& yeQkeÀ kesÀ Devegceeve kesÀ Devegmeej Je<e& 2008-09 ceW Je=ef× oj 6.5 mes 6.7 ÒeefleMele
per cent and as per the estimates of RBI, the year 2008-09 may
jnsieer~ megefKe&³eeW ceW DeeF& cegêe efmLeefle, pees Deiemle, 2008 ceW 12.63 ÒeefleMele ef®eblee keÀe conclude with growth in the range of 6.5 to 6.7 per cent. Headline
efJe<e³e Leer leLee Je<e& kesÀ Devle ceW 0.26 ÒeefleMele keÀer peye efiejeJeì DeeF& leye DeJemHeÀerefle inflation, which was a matter of deep concern at 12.63 per cent in
keÀe DevegYeJe ngDee~ Je<e& 2008-09 kesÀ oewjeve, Je<e& kesÀ otmejs DeOe&Yeeie ceW ueieeleej 6 August 2008, brought apprehension of disinflation when it fell to
cenerveeW ceW vekeÀejelcekeÀ Je=ef× meefnle efve³ee&le kesÀJeue 3.4 ÒeefleMele efJekeÀefmele nes mekeÀe, 0.26 per cent at the end of the year. During 2008-09, export grew
HeÀe@jskeÌme Deejef#ele 60 [e@uej efyeefue³eve keÀce ngDee, mìe@keÀ ceekexÀì cetu³e ueieYeie 38 by 3.4 per cent only with negative growth for 6 consecutive months
in the second half of the year, forex reserve reduced by $60 bn.,
ÒeefleMele #eerCe ngDee leLee ³et.Sme. [e@uej keÀer leguevee ceW ©He³es ceW ueieYeie 22 ÒeefleMele
stock market value depleted by approximately 38 per cent and
cetu³eÛeme oMee&³ee ie³ee~
Rupee depreciated by around 22 per cent against US dollars.
JewefMJekeÀ DeLe&J³eJemLee mes menye×lee nessves kesÀ keÀejCe, HeefjHekeÌJe yee]peejeW ces efJeÊeer³e Because of its linkages with the Global economy, the revival in
oyeeJe keÀce nesves kesÀ keÀejCe Yeejleer³e DeLe&J³eJemLee keÀer yeneueer ceW megefJeOee ngF&~ peyeefkeÀ the Indian economy will be driven largely by easing of financial
De®íe ceevemetve leLee ûeeceerCe DeLe&J³eJemLee keÀer yeneueer ®egveeJe DeJeefOe HeM®eele yeneueer strains in the mature markets. Whereas good monsoon and revival
of rural economy will definitely hasten recovery in the post
keÀes efveefM®ele ner ieefle Òeoeve keÀjsieer, mekeÀejelcekeÀ HetBpeer DevleÒe&Jeen leLee efJekeÀefmele
election period, positive capital inflows and improved sentiments
mebJesoveeSb DeeefLe&keÀ yeneueer ceW ÒecegKe Yetecf ekeÀe efveYeeSbieer~ ®eteB kf eÀ ÒeCeeueer ceW Òe®egj ®eueefveefOe
will hold the key to economic revival. Since the system has
nw FmeefueS DeLe&J³eJemLee osMeer³e leLee efve³ee&le #es$e oesveeW ceebie kesÀ DevegªHe neWies~
adequate liquidity the economic recovery will be demand driven,
both in domestic and export fronts.
³en efjHeesì& keÀjles mece³e cegPes Del³eefOekeÀ Òemevvelee nes jner nw efkeÀ meYeer ÒeefleketÀueleeDeeW kesÀ
yeeJepeto Yeer, DeeHekesÀ yeQkeÀ ves G®®elece mlej kesÀ efve<HeeoveeW keÀe SkeÀ Deewj Je<e& HetCe& keÀj I am extremely happy to report that in the midst of all adversities,
efue³ee~ kegÀue peceejeefMe³eeW keÀe ©. 189,708 keÀjesæ[ (26.5 ÒeefleMele Je=ef×) leLee mekeÀue your Bank completed yet another year of accomplishments of the
highest order. Global business has reached Rs.334,440 crore (26.3
$eÝCe ©. 144,732 keÀjesæ[ (26.2 ÒeefleMele) keÀer DevegketÀuelee meefnle ©. 334,440
per cent growth on y-o-y basis), consisting of total Deposits of
keÀjesæ[ (Je<ee&vegJe<e& DeeOeej Hej 26.3 ÒeefleMele Je=ef×) keÀe JewefMJekeÀ keÀejesyeej efkeÀ³ee~
Rs.189,708 crore (26.5 per cent growth) and gross Credit of
osMeer³e Heefj®eeueve ceW, DeeHekesÀ yeQkeÀ ves ÒeCeeueer ceW ngF& Je=ef× mes DeefOekeÀ efve<Heeove efkeÀ³ee Rs.144,732 crore (26.2 per cent). In domestic operation, your Bank
efpemekesÀ keÀejCe yee]peej Mes³ej ceW Je=ef× ngF&~ osMeer³e kegÀue peceejeefMe ceW 27.2 ÒeefleMele has performed above the system growth, thereby increasing its
(19.8 ÒeefleMele GÐeesie Je=ef× keÀer leguevee ceW) keÀer Je=ef× oMee&F& ieF& efpememes yee]peej Mes³ej market share. Domestic Aggregate Deposits grew by 27.2 per cent
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ceW 3.89 ÒeefleMele mes 4.13 ÒeefleMele keÀer Je=ef× ngF&~ osMeer³e $eÝCe ceW 26.2 ÒeefleMele (17.3 (as against industry growth of 19.8 per cent) leading to increase
in market share from 3.89 per cent to 4.13 per cent. Domestic
ÒeefleMele kesÀ GÐeesie Je=ef× keÀer leguevee ceW) keÀer Je=ef× oMee&F& ieF& leLee yee]peej ceW FmekeÀer
Credit grew by 26.2 per cent (as against industry growth of 17.3
efnmmesoejer ceW 3.87 ÒeefleMele mes 4.16 ÒeefleMele keÀer Je=ef× ngF&~
per cent) and its market share increased from 3.87 per cent to 4.16
per cent.
DeeHekeÀes ³en DeJeueeskeÀve keÀj ÒemeVelee nesieer efkeÀ Je<e& 2008-09 ceW DeeHekesÀ yeQkeÀ ves
©. 3007 keÀjesæ[ keÀe efveJeue ueeYe keÀcee³ee pees efHeíues Je<e& keÀer leguevee ceW 50 ÒeefleMele You will be happy to observe that the Net Profit earned by your
Bank for the year 2008-09 at Rs.3007 crore, was highest ever and
keÀer Je=ef× o]pe& keÀj Deye lekeÀ keÀe G®®elece efve<Heeove nw~ Fme Je<e& kesÀ oewjeve Òeefle Mes³ej
recorded 50 per cent growth over previous year. During the year,
Dee³e ©. 40.83 mes yeæ{keÀj ©. 57.26 nes ieF&, yener cetu³e Òeefle Mes³ej ©. 164.02 mes Earning per Share improved from Rs.40.83 to Rs.57.26, Book
yeæ{keÀj ©. 211.89 nes ie³ee, Deewmele efveJeue ceeefue³ele Hej ÒeefleueeYe 28.44 ÒeefleMele mes Value per Share from Rs.164.02 to Rs.211.89, Return on average
30.42 ÒeefleMele nes ie³ee leLee Deewmele Deeefmle³eeW Hej ÒeefleueeYe 1.25 ÒeefleMele mes 1.49 Networth from 28.44 per cent to 30.42 per cent and Return on
average Assets from 1.25 per cent to 1.49 per cent. I am happy to
ÒeefleMele nes ie³ee~ cegPes ³en metef®ele keÀjles ngS Òemevvelee nes jner nw efkeÀ DeeHekesÀ yeQkeÀ kesÀ
inform that Board of Directors of your Bank has declared a
efveosMekeÀ ceb[ue ves 80 ÒeefleMele ueeYeebMe (Henues ner mebefJeleefjle efkeÀS pee ®egkesÀ 30 ÒeefleMele
dividend at the rate of 80 per cent (including 30 per cent interim
Debleefjce ueeYeebMe keÀes efceueekeÀj) Ieesef<ele efkeÀ³ee pees yeQkeÀ kesÀ Fefleneme ceW G®®elece dividend already distributed), which is the highest in the history
nw~ of the Bank.
For the year 2008-09, the Operating Profit of the Bank stood at
Je<e& 2008-09 kesÀ efueS, efHeíues Je<e& kesÀ ©. 3701 keÀjesæ[ keÀer leguevee ceW yeQkeÀ keÀe
Rs.5457 crore as against Rs.3701 crore last year. Interest Spread
Heefj®eeueve ueeYe ©. 5457 keÀjesæ[ jne~ y³eepe keÀercele ueeiele Deblej 2.64 ÒeefleMele mes
improved from 2.64 per cent to 2.72 per cent and Net Interest
yeæ{keÀj 2.72 ÒeefleMele nes ie³ee leLee efveJeue y³eepe ceeefpe&ve 2.95 ÒeefleMele mes 2.97 Margin from 2.95 per cent to 2.97 per cent. Non-Interest Income
ÒeefleMele nes ie³ee~ iewj-y³eepe Dee³e mes efveJeue Dee³e DevegHeele 33.36 ÒeefleMele mes yeæ{keÀj to Net Income ratio increased from 33.36 per cent to 35.69 per
35.69 ÒeefleMele nes ie³ee leLee Je<e& kesÀ efueS iewj-y³eepe Dee³e ves Heefj®eeueve J³e³eeW kesÀ 99
cent and non-interest income for the year has covered 99 per cent
of Operating Expenses. The productivity has improved
ÒeefleMele keÀes keÀJej efkeÀ³ee~ GlHeeokeÀlee ceW GuuesKeveer³e Je=ef× ngF& pees Òeefle keÀce&®eejer
substantially as evident from increase of per employee - Business
keÀejesyeej Je=ef× ©. 6.52 keÀjesæ[ mes ©. 8.33 keÀjesæ[ leLee ueeYe ©. 4.95 ueeKe mes ©. from Rs.6.52 crore to Rs.8.33 crore and Profit from Rs.4.95 lac to
7.49 ueeKe kesÀ ªHe ceW mHe<ì ¢ef<ìiele neslee nw~ Rs.7.49 lac.
The other performance indicators show that your Bank has further
keÀe³e&efve<Heeove kesÀ Dev³e mebkesÀlekeÀ yeleeles nQ efkeÀ DeeHekeÀe yeQkeÀ Deewj meg¢æ{ ngDee nw~
strengthened sustainability as well. Net worth increased by 29.2
efveJeue ceeefue³ele 29.2 ÒeefleMele yeæ{keÀj 11144 keÀjes[æ ngF& nw, efveJeue Devepe&keÀ Deeefmle³eeB
per cent to Rs.11144 crore, Net Non Performing Assets reduced
0.52 ÒeefleMele mes IeìkeÀj 0.44 ÒeefleMele ngF& Deewj yeemesue II kesÀ Deveg©He HetBpeer He³ee&Hlelee from 0.52 per cent to 0.44 per cent and Capital Adequacy Ratio in
DevegHeele 13.01 ÒeefleMele ngDee nw~ (yeemesue I kesÀ Devleie&le 13.21 ÒeefleMele) Je<e& kesÀ terms of Basel II stood at 13.01 per cent (13.21 per cent under
oewjeve, DeeHekesÀ yeQkeÀ ves ©. 400 keÀjesæ[ efì³ej I Hetbpeer kesÀ ªHe ceW veJeesvces<ekeÀejer melele Basel I). During the year, your Bank has raised Rs.400 crore by
way of Innovative Perpetual Debt Instrument (IPDI) as Tier I capital
$eÝCe efueKele kesÀ Üeje Deewj ©. 500 keÀjesæ[ DeHej efì³ej II yeeB[dme kesÀ ceeO³ece mes HetBpeer
and Rs.500 crore by way of Upper Tier II Bonds to strengthen
He³ee&Hlelee keÀes cepeyetle yeveeves nsleg pegìeS nQ~ capital adequacy.
3
DeeHekeÀe yeQkeÀ je<ì^ kesÀ Òeefle DeHeves meeceeefpekeÀ GÊejoeef³elJe kesÀ Òeefle ncesMee Òeefleye× jne Your bank has always been committed towards its social
responsibility to the Nation. In line with the trends of the past
nw~ efHeíues Je<eeX keÀer HejbHejeDeeW kesÀ Deveg©He yeQkeÀ ves ÒeeLeefcekeÀlee #es$e GOeej kesÀ meYeer
years, the Bank surpassed all targets for priority sector lending.
ue#³eeW keÀes Heej efkeÀ³ee nw~ ÒeeLeefcekeÀlee #es$e Deefûece efveJeue mecee³eesefpele $eÝCe keÀe 47
Priority Sector Advances stood at 47 per cent of net adjusted
ÒeefleMele jns Deewj $eÝCe ítì kesÀ keÀejCe yekeÀe³ee ceW yengle keÀceer kesÀ yeeJepeto ke=Àef<e credit and Agriculture financing grew by 24 per cent despite the
efJeÊeHees<eCe ceW 24 ÒeefleMele keÀer Je=ef× ngF&~ DeLe&J³eJemLee keÀes JeeHeme Òeieefle keÀer Heìjer Hej huge reduction in outstanding on account of loan waiver. In tune
ueeves kesÀ efueS mejkeÀej keÀer veerefle³eeW kesÀ Deveg©He DeeHekesÀ yeQkeÀ ves efJeMes<e ie=n $eÝCe HewkesÀpe with the government policies for bringing back the economy on
the growth track, your Bank sanctioned loans under Special Home
kesÀ Devleie&le 15.12.2008 kesÀ yeeo ©. 200 keÀjesæ[ kesÀ $eÝCe mJeerke=Àle efkeÀS nQ Deewj Je<e&
Loan package for Rs.200 crore after 15.12.2008, and growth
kesÀ oewjeve Dee@ìes efJeÊe ceW 50 ÒeefleMele keÀer Je=ef× ngF&~ yeQkeÀ ves DeLe&J³eJemLee kesÀ oes during the year for Auto finance was 50 per cent.The Bank also
cenlJeHetCe& #es$eeW - SmeSceF& SJeb mejkeÀejer ÒeeLeefcekeÀleeDeeW kesÀ Devegmeej efMe#ee keÀes Yeer continued to support two vital sectors of the economy – SME and
men³eesie osvee peejer jKee~ SmeSceF& #es$e ceW yeQkeÀ kesÀ men³eesie ceW 25 ÒeefleMele Deewj education in line with the Government priorities. Bank’s assistance
to SME sector recorded growth of 25 per cent and educational
Mew#eefCekeÀ $eÝCe mebefJeYeeie ceW 31 ÒeefleMele keÀer peesjoej Je=ef× ngF&~
loan portfolio grew by robust 31 per cent.
DeeHekeÀe yeQkeÀ Deewj YeewieesefuekeÀ #es$eeW ceW J³eeHekeÀ ªHe mes HengB®e mekesÀ Fme nsleg 118 veF& To enable your Bank to reach wider geographical areas, 118 new
MeeKeeSB Keesueer ieF& Deewj 20 efJemleej HeìueeW keÀes MeeKee ceW HeefjJeefle&le efkeÀ³ee ie³ee~ Fme branches were opened and 20 extension counters converted to
ÒekeÀej mJeosMeer MeeKeeSB 3091 nes ieF&~ ueieYeie 62 ÒeefleMele MeeKeeSB ûeeceerCe SJeb De×& branch, thus increasing domestic outlets to 3091. About 62 per
cent of branches are in rural and semi urban areas affording your
Menjer #es$eeW ceW nQ efpevekeÀe osMe Yej ceW nes jns efJeÊeer³e meceeJesMeve keÀes Deeies yeæ{eves ceW
Bank a crucial advantage for intrusive financial inclusion
DeeHekesÀ yeQkeÀ keÀes cenlJeHetCe& ueeYe efceue jne nQ~ yeQkeÀ keÀer ef[ueerJejer ®ewveue ceW 136 happening throughout the country. Also, the Bank’s delivery
efJeMes<eerke=Àle MeeKeeSB meefcceefuele nQ pees ueef#ele ueeYeeefLe&³eeW efpeveceW keÀeHeexjsìdme, efJeosMeer channels include 136 specialised Branches catering to the specific
J³eeHeej, SveDeejDeeF&, SmeSceF& SJeb Kegoje mebefJeYeeie Meeefceue nQ~ mesJee MeeKeeDeeW kesÀ needs of target beneficiaries, including Corporates, foreign trade,
NRIs, SMEs and retail segments. Banks initiative to strengthen
vesìJeke&À keÀes cepeyetle yeveeves Deewj yewkeÀ Dee@efHeÀme keÀer mLeeHevee keÀjves keÀer yeQkeÀ keÀer Henue mes
the net work of Service Branches and setting up of back offices
MeeKeeSB yesnlej ûeenkeÀ mesJee os Hee jner nQ Deewj Fmemes ûeenkeÀ meblegef<ì keÀe mlej yeæ{e nw~
has enabled branches to offer much better counter services and
has led to higher customer satisfaction.
JewefMJekeÀ ceb®e Hej DeeHekeÀe yeQkeÀ Devleje&<ìêr³e Heefj®eeueveeW keÀes mebYeeJeer Je=ef× kesÀ #es$e kesÀ
ªHe ceW mecePelee nw~ leovegmeej Je<e& kesÀ oewjeve efJeosMeer vesìJeke&À keÀes oes MeeKeeDeeW SkeÀ On Global front your Bank perceives International Operations as
being potential growth areas. Accordingly, during the year the
iueemeiees (³etkesÀ) SJeb ogyeF& ceW ÒeefleefveefOe keÀe³ee&ue³e keÀer mLeeHevee keÀj meg¢æ{ yevee³ee ie³ee
Overseas network was strengthened by setting up two outfits, a
nw~ yeQkeÀ keÀer Deye ®eej ceneÜerHeeW ceW 15 osMeeW ceW, 28 mLeeveeW Hej GHeefmLeefle nw~ FmekesÀ branch at Glasgow (UK) and representative office in Dubai. The
DeefleefjkeÌle yeQkeÀ keÀe SkeÀ men³eesieer yeQkeÀ peeefcye³ee Deewj leerve mene³ekeÀ kebÀHeefve³eeB kesÀv³ee, bank now has presence at 28 locations in 15 countries across four
lebpeeefve³ee SJeb Fb[esvesefMe³ee ceW nQ~ continents. Besides, the Bank has one associate bank in Zambia
and three subsidiaries in Kenya, Tanzania and Indonesia.
DeeHe ³en peevekeÀj KegMe neWies efkeÀ yeQkeÀ keÀer meb³egkeÌle GÐece yeercee kebÀHeveer - mìej ³etefve³eve
You will be happy to know that Bank’s joint venture insurance
oeF& F®eer ueeFHeÀ FbM³eesjWme kebÀHeveer efue. ves Je<e& kesÀ oewjeve HetCe&©He mes keÀe³e& DeejbYe keÀj company – Star Union Dai Ichi Life Insurance Company Ltd.
efo³ee nw~ meb³egkeÌle GÐece kesÀ oesveeW YeeieeroejeW keÀer yeæ[er mebK³ee ceW MeeKeeDeeW kesÀ cepeyetle became fully operational during the year. Capitalizing on the
4
vesìJeke&À keÀe ueeYe Gþeles ngS kebÀHeveer mJeosMeer yeercee yeepeej ceW DeHevee efnmmee yeæ{eves kesÀ strong network of large number of branches of both joint venture
partners, the company is poised for capturing increasing share of
efueS Òe³eemejle nw~
the domestic insurance market.
DeeHekeÀe yeQkeÀ keÀesj yeQefkebÀie meceeOeeve kesÀ Devleie&le kesÀvêerke=Àle Heefj®eeueve kesÀ Debeflece ®ejCe Your Bank has now reached the last leg of centralized operation
ceW nw leLee Je<e& kesÀ oewjeve vesìJeke&À ceW 1067 MeeKeeSB Deewj pegæ[ ieF¥~ ceQ ³en mecePelee ntB under Core Banking Solution by adding 1067 branches in the net
work during the year and I can see that within a month or two, we
efkeÀ SkeÀ ³ee oes ceen ceW nceejer 100 ÒeefleMele MeeKeeSB Fmemes pegæ[ peeSbieer~ Deieueer Heeræ{er
will achieve 100 per cent connectivity for all branches. A
kesÀ ûeenkeÀeW keÀer pe©jleeW keÀes Hetje keÀjves kesÀ efueS lew³eej keÀer ieF& SkeÀ veF& JesyemeeFì Meg©
revamped website has been launched for meeting the requirements
keÀer ieF& nw~ otjmLe MeeKeeDeeW ceW ``ûeerve ÒeespeskeÌì'' kesÀ ªHe ceW ÒeewÐeesefiekeÀer Henue keÀjles of next-generation customers. Solar Power is extensively used in
ngS meewwj Tpee& keÀe yengle GHe³eesie efkeÀ³ee peelee nw~ nceejs 500 SìerSce kesÀ DeefleefjkeÌle remote branches making technology initiative as ‘Green Projects’.
menYeeieer SìerSce vesìJeke&À kesÀ ceeO³ece mes ueieYeie 35000 SìerSce ûeenkeÀeW keÀes GHeueyOe Beside owned 500 ATMs, around 35000 ATMs are made available
to customers through shared ATM networks.
keÀjeS ieS nQ~
The brand “Bank of India” now stands for Growth, Quality and
``yeQkeÀ Dee@HeÀ Fbef[³ee'' yeéb[ Deye Je=ef×, iegCeJeÊee Deewj efJeMJeeme kesÀ efueS peevee peelee
Trust. I am extremely pleased to announce that as in the previous
nw~ cegPes ³en Ieesef<ele keÀjles ngS yengle ner ÒemeVelee nw efkeÀ HetJe&Jeleea Je<eeX kesÀ meceeve DeeHekesÀ years, your Bank has been conferred with several awards and
yeQkeÀ keÀes keÀF¥ HegjmkeÀej SJeb ÒeMebmeeSB ÒeeHle ngF& nQ~ Gveces mes kegÀí nQ - Sve[erìerJeer accolades. Some of them are – India’s Best PSU Bank by NDTV
efyepevesme ueer[jefMeHe DeJee[& 2008-Yeejle keÀe meJeexÊece meeJe&peefvekeÀ #es$e keÀe yeQkeÀ, Business Leadership Awards 2008, Number 1 Public Sector Bank
by Business World - PWC Survey, Rank No.1 by Business Today
efyepevesme Jeu[& Heer[yu³etmeer meJex - vebyej 1 HeefyuekeÀ meskeÌìj yeQkeÀ, efyepevesme ìg[s - jWkeÀ veb.
- KPMG Survey, Best Public Sector Bank and Overall Best Bank
1, kesÀHeerScepeer meJex, meJeexÊece meeJe&peefvekeÀ #es$e keÀe yeQkeÀ SJeb [ve SJeb mì[er 2008 Üeje
in the country by Dun & Bradstreet Study 2008, Top Indian
osMe keÀe mecHetCe& meJeexÊece yeQkeÀ~ [ve SJeb yeé[mìêrì-jesuìe keÀeHeexjsì DeJee[& 2008 - Company under ‘Banks’ by Dun & Bradstreet–Rolta Corporate
yeQkeÀ kesÀ Devleie&le Meer<e& Yeejleer³e kebÀHeveer yeQkeÀ kesÀ ûeerve DeeF&ìer Henue kesÀ efueS Òeefleef<þle Awards 2008, Prestigious CIO 100 Award 2008 for the Bank’s
meerDeeF&Dees 100 HegjmkeÀej efpemeceW ûeeceerCe MeeKeeDeeW ceW efJeÐegle ÒeewÐeesefiekeÀer kesÀ efueS meewj Green IT initiative wherein solar energy is put to use to power
technology in rural branches.
Tpee& keÀe Òe³eesie efkeÀ³ee peelee nw~
Performance of such magnitude in the past casts upon us
efHeíues cenlJeHetCe& keÀe³e&efve<Heeove mes DeeHekeÀer yeæ{er ngF& DeHes#eeDeeW keÀes Hetje keÀjves kesÀ efueS
additional responsibility to raise our own benchmarks to meet
nceejs DeHeves v³etvelece ceeveob[ keÀes yeæ{eves keÀer DeefleefjkeÌle efpeccesoejer yeæ{er nw~ Jele&ceeve with your growing expectations. This will be particularly
Je<e& ceW JewefMJekeÀ SJeb mJeosMeer oesveeW cees®eeX Hej DeefveefM®eleleeDeeW keÀes osKeles ngS Deewj challenging in the current year in view of persisting uncertainties
HeefjCeeceleë DeLe&J³eJemLee SJeb yeQefkebÀie #es$e kesÀ efueS meblegefuele Je=ef× yengle ®egveewleerHetCe& nw~ in both Global and domestic fronts and resultant moderate growth
forecast for the economy and banking sector. In the Annual Policy
Jeeef<e&keÀ veerefle efJeJejCe ceW Yeejleer³e efj]peJe& yeQkeÀ ves ueieYeie 6 ÒeefleMele mekeÀue Iejsueg
Statement, the RBI has projected GDP growth rate at around 6.0
GlHeeo Je=ef× oj Deewj Devegmetef®ele JeeefCeefp³ekeÀ yeQkeÀeW ceW pecee SJeb $eÝCe keÀer Je=ef× oj per cent and Deposit and Credit growth rate of scheduled
¬eÀceMeë 18 ÒeefleMele Deewj 20 ÒeefleMele Devegceeefvele keÀer nw~ efJeefMe<ì ®egveewefle³eeW kesÀ yeejs ceW commercial banks at 18.0 per cent and 20.0 per cent respectively.
yeele keÀjles ngS SkeÀ Deesj peneB efveJeue y³eepe ceeefpe&ve (SveDeeF&Sce) Hej HeefjJele&veMeerue Speaking about specific challenges, on one hand, the Net Interest
Margin (NIM) will come under growing pressure due to volatile
y³eepe oj Heefj¢M³e Deewj G®®e ueeiele peceejeefMe³eeW Hej ÒeYeeJe kesÀ keÀejCe oyeeJe yeæ{siee
interest rate scenario and carry over effect of high-cost deposits
5
JeneR otmejer Deesj meYeer #es$eeW ceW DeLe&J³eJemLee keÀer efiejeJeì kesÀ keÀejCe ÒeYeeJe Deeefmle and, on the other hand, the after effects of economic downturn
will be felt on asset quality cutting across sectors. The Bank will
iegCeJeÊee Hej nesiee~ yeQkeÀ keÀes GYejleer ngF& ®egveewefle³eeW keÀe meecevee keÀjves kesÀ efueS DeHeveer
have to reorient it strategies to face emerging challenges. I am
keÀe³e&efveefle³eeW keÀe HegveDe&efYecegKeerkeÀjCe keÀjvee nesiee~ cegPes efJeMJeeme nw efkeÀ Del³eeOegefvekeÀ confident that the resources pool available with your Bank,
ÒeewÐeesefiekeÀer kesÀ meeLe DeeHekesÀ yeQkeÀ kesÀ Heeme GHeueyOe mebmeeOeve mecetn mes yeQkeÀ Fve ®egveewefle³eeW including the most modern technology, will enable the bank to
keÀe meecevee keÀjves ceW me#ece nes mekesÀiee~ meet the challenges.
pewmee efkeÀ DeeHe meye peeveles nQ ceF& 2009 kesÀ Deble ceW ceQ mesJeeefveJe=Êe nes peeTbiee, ceQ DeeHekesÀ As you all are aware I will be laying down office on superannuation
by end of May 2009.I take this opportunity to express my sincere
Üeje yewkeÀ kesÀ efveosMekeÀ ceb[ue, ÒeyebOeve Deewj keÀce&®eeefj³eeW kesÀ Òeefle efoS ieS meceLe&ve Deewj
gratitude and acknowledge the unstinted support provided and
Deìtì efJeMJeeme kesÀ efueS DeHeveer ke=Àle%elee Deewj DeeYeej J³ekeÌle keÀjlee ntB efpememes nce Fme
unfaltering faith reposed by you in the Board of Directors,
ceneve mebmLee keÀes Jeebíveer³e TB®eeF³eeW Hej ues peeves ceW meceLe& ngS~ cegPes keÀesF& mebosn veneR management and employees of the Bank, which has enabled us to
efkeÀ DeeHekeÀe efJeMJeeme, Òeeslmeenve SJeb mebj#eCe ueieeleej Glmeeefnle keÀjsiee Deewj Deeves take this great institution to enviable heights. I have no doubt
Jeeues efoveeW ceW yeQkeÀ keÀes ceeie&oMe&ve oslee jnsiee~ that your trust, encouragement and patronage will continue to
motivate and guide the Bank in the days to come.
MegYekeÀeceveeDeeW kesÀ meeLe,
With warm regards,
efoveebkeÀ 29.04.2009 (ìer.Sme. veeje³eCemeeceer) Date : 29.04.2009 (T.S. Narayanasami)
6
yeQkeÀ Dee@]HeÀ Fbef[³ee

BANK OF INDIA
ÒeOeeve keÀe³ee&ue³e ë mìej neGme, meer-5, `peer' yuee@keÀ, yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
Head Office : Star House, C-5, 'G' Block, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051.
met®evee NOTICE
SleodÜeje met®evee oer peeleer nw efkeÀ yeQkeÀ Dee@]HeÀ Fbef[³ee kesÀ Mes³ejOeejkeÀeW keÀer lesjnJeeR Jeeef<e&keÀ NOTICE is hereby given that the Thirteenth Annual General Meeting of
Deece yewþkeÀ MeefveJeej efoveebkeÀ 11 pegueeF&, 2009 keÀes Òeele: 11.00 yepes yeQkeÀ Dee@]HeÀ Fbef[³ee the Shareholders of Bank of India will be held on Saturday, 11th July, 2009
at 11.00 A.M. at Bank of India Auditorium, Star House, Bandra-Kurla
Dee@ef[ìesefj³ece, mìej neGme, yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051 ceW
Complex, Bandra (East), Mumbai - 400 051, to transact the following
efvecveefueefKele keÀe³e& kesÀ efueS Dee³eesefpele keÀer peeSieer ë
business:
ceo meb. 1ë ``yeQkeÀ kesÀ DebkesÀef#ele legueve-He$e ³eLee efoveebkeÀ 31 cee®e&, 2009 SJeb efoveebkeÀ
Item No.1: “To discuss approve and adopt the Audited Balance Sheet of
31 cee®e&, 2009 keÀes meceeHle Je<e& kesÀ efueS ueeYe SJeb neefve uesKee, uesKee SJeb uesKee Hejer#ekeÀeW
the bank as at 31st March, 2009, Profit and Loss Account for the year
keÀer legueve He$e Deewj KeeleeW Hej efjHeesì& keÀer DeJeefOe ceW yeQkeÀ keÀer keÀe³e&ÒeCeeueer Deewj keÀe³e&keÀueeHeeW
ended 31st March 2009 Report of the Board of Directors on the working
kesÀ mebyebOe ceW efveosMekeÀ ceb[ue keÀer efjHeesì& Hej ®e®ee& keÀjvee, Devegceesove osvee Deewj mJeerkeÀej and activities of the Bank for the period covered by the Accounts and the
keÀjvee~'' Auditors’ Report on the Balance Sheet and Accounts.”
ceo meb. 2 ë `èfJeÊeer³e Je<e& 2008-09 kesÀ efueS FeqkeÌJeìer Mes³ejeW Hej Debleefjce ueeYeebMe keÀe Item No. 2: “To confirm the payment of Interim Dividend and declare
Final Dividend on Equity Shares for the Financial year 2008-09”.
Devegceesove keÀjvee Je Debeflece ueeYeebMe keÀer Iees<eCee keÀjvee~''
mLeeve ë cegyb eF& (ìer.Sme. veeje³eCemeeceer) Place : Mumbai (T.S. Narayanasami)

efoveebkeÀ ë 23.05.2009 DeO³e#e SJeb ÒeyebOe efveosMekeÀ Date : 23.05.2009 Chairman & Managing Director
7
efìHHeefCe³eeb ë NOTES
1. Hejes#eer keÀer efve³egekq eÌle 1. APPOINTMENT OF PROXY
yewþkeÀ ceW Yeeie uesves leLee celeoeve kesÀ nkeÀoej Mes³ejOeejkeÀ DeHeves mLeeve Hej Yeeie uesves A shareholder entitled to attend and vote at the Annual General Meeting
is entitled to appoint a Proxy to attend and vote on his/her behalf. The
leLee celeoeve nsleg SkeÀ Hejes#eer efve³egkeÌle keÀj mekeÀles nQ~ Hejes#eer HeÀece& keÀes ÒeYeeJeer yeveeves
Proxy form, in order to be effective, must be received at the place
kesÀ efueS mebyebefOele HeÀece& GmeceW efveOee&efjle mLeeve Hej Jeeef<e&keÀ Deece yewþkeÀ kesÀ keÀce mes
specified in the Proxy form not later than 4(four) days before the date
keÀce 4 (®eej) efove HetJe& DeLee&le meesceJeej 6 pegueeF&, 2009 keÀes ³ee Gmemes Henues of the Annual General Meeting, i.e. on or before the close of banking
DeJeM³e ÒeeHle nes peevee ®eeefnS. hours on Monday, the 6thJuly, 2009.
2. ÒeeefOeke=Àle ÒeefleefveefOe keÀer efve³egekf eÌle 2 APPOINTMENT OF AUTHORISED REPRESENTATIVE
keÀesF& Yeer J³eeqkeÌle, pees efkeÀmeer Ssmeer kebÀHeveer ³ee Dev³e efkeÀmeer efvekeÀe³e-kebÀHeveer pees yeQkeÀ No person shall be entitled to attend or vote at the meeting as a duly
keÀer Mes³ejOeejkeÀ nw, keÀe efJeefOeJele ÒeeefOeke=Àle ÒeefleefveefOe nw, Üeje Deece yewþkeÀ kesÀ authorised representative of a Company or any other Body Corporate
which is a shareholder of the Bank, unless a copy of the Resolution
efoveebkeÀ mes 4 (®eej) efove Henues DeLee&le meesceJeej 6 pegueeF&, 2009 keÀes ³ee Gmemes
appointing him/her as a duly authorised representative, certified to be
Henues yeQkeÀ kesÀ ÒeOeeve keÀe³ee&ue³e ceW, efpeme yewþkeÀ ceW Gmes ÒeeefOeke=Àle ÒeefleefveefOe kesÀ ªHe true copy by the Chairman of the meeting at which it was passed, shall
ceW efve³egkeÌle keÀjves keÀe mebkeÀuHe Heeefjle efkeÀ³ee ie³ee Lee, kesÀ DeO³e#e Üeje GkeÌle mebkeÀuHe have been deposited at the Head Office of the Bank not less than 4
keÀer ÒeceeefCele mel³e ÒeefleefueefHe ³eefo Òemlegle veneR keÀer peeleer nw lees Gmes yewþkeÀ ceW GHeefmLele (four) days before the Annual General Meeting on or before the close
jnves keÀe, cele osves keÀe DeefOekeÀej veneR nesiee. of banking hours on Monday, the 6thJuly, 2009.
3. uesKeeyeboer 3. BOOK CLOSURE
Mes³ej OeejkeÀeW keÀe jefpemìj SJeb yeQkeÀ keÀe Mes³ej DeblejCe jefpemìj Jeeef<e&keÀ Deece yewþkeÀ The Register of the shareholders and the Share Transfer Register of
SJeb ueeYeebMe kesÀ Yegieleeve kesÀ efueS Hee$elee DeefYeefveef½ele keÀjves kesÀ GÎsM³e mes the Bank will remain closed from Saturday, July 4, 2009 to Saturday,
July 11, 2009 (both days inclusive), for the purpose of Annual General
MeefveJeej 4, pegueeF& 2009 mes MeefveJeej 11 pegueeF&, 2009 (oesveeW efove Meeefceue)
Meeting and ascertainment of entitlement for payment of
lekeÀ yebo jnsiee~ dividend.
4. Heles ceW HeefjJele&ve 4. CHANGE OF ADDRESS

efpeve Mes³ejOeejkeÀeW kesÀ Heeme Mes³ej ef[cesì mJeªHe ceW nQ GvnW DeHeves Heles ceW ³eefo keÀesF& Shareholders holding shares in dematerialised form should
HeefjJele&ve nes lees GmekeÀer met®evee Gvemes mebyebefOele menYeeieer efve#esHeeieej keÀes osveer ®eeefnS~ communicate the change of address, if any, to their Depository
efpevekesÀ Heeme Mes³ej Òel³e#e ªHe ceW nQ, GvnW DeHeves Heles ceW HeefjJele&ve keÀer met®evee yeQkeÀ Participant. Share holders who hold shares in physical form should
kesÀ Hebpeer³ekeÀ SJeb Mes³ej DeblejCe SpeWì keÀes efvecveefueefKele Heles Hej osveer ®eeefnS~ communicate the change of address to the Registrar and Share Transfer
Agent of the Bank at the following address :
cesmeme& Mes³ejÒees meefJe&mespe (Fbef[³ee) Òee. efue.
³etefveì ë yeQkeÀ Dee@]HeÀ Fbef[³ee, M/s. Sharepro Services (India) Pvt. Ltd.
meceefnlee Jes³ejneGeEmeie keÀe@HueskeÌme Unit: Bank of India
efyeu[eRie veb 13, S.yeer. 13 A. B, Samhita Warehousing Complex
Dee@HeÀ. DebOesjer kegÀuee& jes[ Off. Andheri Kurla Road
meekeÀerveekeÀe ìsueerHeÀesve SkeÌme®eWpe uesve Sakinaka Telephone Exchange Lane
meekeÀerveekeÀe, DebOesjer HetJe& Sakinaka, Andheri East
cegbyeF& 400 072 Mumbai - 400 072.
HeÀesve : 22-67720300 / 67720400 Tel : 22-67720300 / 67720400
HeÀ@keÌme : 22-28591568 Fax: 22-28591568
F&-cesue ë sharepro@shareproservices.com E-mail : sharepro@shareproservices.com
5. ueeYeebMe Yegieleeve 5. PAYMENT OF DIVIDEND
yees[& Üeje DevegMeebefmele ueeYeebMe keÀer Iees<eCee ³eefo Jeeef<e&keÀ Deece meYee ceW keÀer peeleer The dividend, as recommended by the Board, if declared at the Annual
nw lees ueeYeebMe keÀe Yegieleeve 20 pegueeF& 2009 keÀes Gve Mes³ej OeejkeÀeW keÀes efkeÀ³ee General Meeting, will be paid on 20th July, 2009 to those shareholders
8
peeSiee efpevekeÀe veece yeQkeÀ kesÀ meom³eeW kesÀ jefpemìj ceW ope& nwë whose names stand registered on the Bank’s Register of Members:
keÀ) ueeYeeLeea ceeefuekeÀ kesÀ ©He ceW 3 pegueeF& 2009 keÀes keÀejesyeej Iebìs keÀer meceeefHle a) as Beneficial Owners as at the end of business hours on 3rd July
Hej jeäêr³e ÒeefleYetefle efve#esHeeieej efue. (SveSme[erSue) leLee kesÀvêer³e efve#esHeeieej 2009, as per the list to be furnished by National Securities
Depository Limited (NSDL) and Central Depository Services
mesJeeSb (Fbef[³ee) efue. (meer[erSmeSue) Üeje Òemlegle met®eer kesÀ mebyebOe ceW Mes³ej Decetle&
(India) Limited (CDSL) in respect of shares held in dematerialised
©He ceW jKes ieS nw~
form.
Ke) 3 pegueeF&, 2009 keÀes ³ee Gmemes Henues yeQkeÀ keÀes pecee efkeÀS ieS JewOe Mes³ej
b) As Shareholders in the Register of Members of the Bank after
DeblejCe keÀes ÒeYeeJe osves kesÀ yeeo SkeÀ Mes³ejOeejkeÀ kesÀ ªHe ceW yeQkeÀ kesÀ meom³eeW giving effect to valid share transfers lodged with the Bank, on or
kesÀ jefpemìj ceW ope& efkeÀ³ee peelee nw~ before 3rd July 2009.
6. GHeefmLeefle He®eea-men-ÒeJesMeHe$e 6. ATTENDANCE SLIP-CUM-ENTRY PASS
Mes³ejOeejkeÀeW keÀer megefJeOee kesÀ efueS GHeefmLeefle He®eea-men-ÒeJesMeHe$e Fme efjHeesì& kesÀ meeLe For the convenience of the shareholders, Attendance Slip-cum-Entry
mebueive nw~ Mes³ejOeejkeÀeW / Hejesef#e³eeW / ÒeefleefveefOe³eeW mes DevegjesOe nw efkeÀ Jes efveOee&efjle Pass is annexed to this Report. Shareholders/ Proxyholders/
mLeeve Hej nmlee#ej keÀjW Deewj yewþkeÀ mLeue Hej GHeefmLeefle He®eea-men-ÒeJesMeHe$e megHego& keÀj representatives are requested to affix their signatures at the space
provided therein and surrender the Attendance Slip- cum-Entry Pass
oW~ Mes³ejOeejkeÀ kesÀ Hejes#eer / ÒeefleefveefOe keÀes GHeefmLeefle He®eea-men-ÒeJesMeHe$e ceW Hejes#eer
at the venue. Proxy/Representative of a shareholder should state on
DeLeJee ÒeefleefveefOe ceW mes Jen efpeme ªHe ceW GHeefmLele nes jns neW GmekeÀe GuuesKe keÀj the Attendance slip-cum-Entry pass “Proxy” or “Representative” as
osvee ®eeefnS~ the case may be.
7. UNCLAIMED DIVIDEND IF ANY

7. DeoeJeeke=Àle ueeYeebMe ³eefo keÀesF& nes
The shareholders who have not encashed their Dividend Warrants /
Jes Mes³ejOeejkeÀ efpevneWves DeHeves ueeYeebMe Jeejbì DeYeer lekeÀ veneR YegveeS nQ ³ee GvnW Henues received for previous periods if any are requested to contact the Share
keÀer DeJeefOe kesÀ keÀesF& Jeejbì DeYeer lekeÀ veneR efceues nQ lees Gvemes DevegjesOe nw efkeÀ Jes Jeejbì Transfer Agent of the Bank for issue of duplicate.
keÀer DevegefueefHe peejer keÀjves kesÀ efueS DeblejCe SpeWì mes mebHeke&À keÀjW~ As per the Section 10B of the Banking Companies (Acquisitions and
Transfer of Undertakings) Act, 1970 , the amount of dividend remaining
yeQeEkeÀie kebÀHeveer (DeefOeûenCe SJeb GHe¬eÀceeW keÀe DeblejCe) DeefOeefve³ece, 1970 keÀer Oeeje
unpaid or unclaimed for a period of seven years is required to be
10 yeer kesÀ Devegmeej ueeYeebMe keÀer meele Je<e& lekeÀ DeoÊe jeefMe ³ee DeoeJeeke=Àle jeefMe transferred to the Investor Education and Protection Fund (IEPF)
kebÀHeveer DeefOeefve³ece, 1956 keÀer Oeeje 205-meer kesÀ Debleie&le keWÀê mejkeÀej Üeje ieefþle established by the Central Govt. under Section 205C of the Companies
FvJesmìj SpegkesÀMeve Sb[ ÒeesìskeÌMeve HebÀ[ ceW Debleefjle keÀjveer nesleer nw Deewj FmeefueS FmekesÀ Act, 1956, and thereafter no claim for payment shall lie in respect
thereof either on the Bank or on IEPF.
Yegieleeve keÀes keÀesF& oeJee yeQkeÀ Hej ³ee DeeF& F& Heer SHeÀ Hej veneR jnsiee~
9
efveosMekeÀ efjHeesì& DIRECTORS’ REPORT
31 cee®e&, 2009 keÀes meceeHle Je<e& kesÀ efueS efveosMekeÀ ceC[ue, DebkesÀef#ele uesKee efJeJejCe Deewj The Board of Directors have pleasure in presenting the Bank’s Annual
vekeÀoer ÒeJeen efJeJejCe meefnle yeQkeÀ keÀer Jeeef<e&keÀ efjHeesì& men<e& Òemlegle keÀjles nQ~ Report along with the audited statement of accounts and the cash flow
statement for the year ended 31st March 2009.
keÀe³e&evf e<Heeove keÀer cegK³e yeeleW
efJeÊeer³e ceeveob[ PERFORMANCE HIGHLIGHTS
Heefj®eeueveiele ueeYe ©. 5,457 keÀjesæ[ FINANCIAL PARAMETERS
meJee&efOekeÀ Meg× ueeYe ©. 3,007 keÀjesæ[ iele Je<e& keÀer leguevee ceW 49.68% keÀer Je=ef× Operating profit Rs. 5,457 crore.
ope& keÀer ieF&~ All time high Net Profit of Rs. 3,007 crore, recording 49.68% growth
HetBpeer He³ee&Hlelee DevegHeele iele Je<e& kesÀ 12.04% keÀer leguevee ceW 13.01% jne~ over previous year.
(yeemesue-II kesÀ Debleie&le) Capital Adequacy Ratio at 13.01 % as against 12.04% in previous
Meg× mecHeefÊe ©. 11,144 keÀjesæ[ DeLee&led iele year (under Basel-II).
Je<e& cee®e& 2008 keÀer leguevee ceW 29.16% keÀer Net Worth is Rs.11,144 crore, growth
Je=ef× of 29.16% over March 2008.
Òeefle Mes³ej yener cetu³e ©. 211.89 (efHeíues Je<e& Book Value per share Rs.211.89
©. 164.05) (Rs.164.05 previous year)
mekeÀue Devepe&keÀ Deeefmle DevegHeele 1.71% ~ Gross NPA ratio at 1.71 %. .
mekeÀue SveHeerS DevegHeele 31.03.2008 keÀes Net NPA ratio declined to 0.44 % from
0.52% as on 31.03.08.
0.52% mes IeìkeÀj 0.44% nes ie³ee~
Total business reached at Rs. 334,440
yeQkeÀ kesÀ kegÀue keÀejesyeej ©. 334,440 keÀjesæ[ crore recording a growth of Rs. 69,636
Hej pee Hengb®ee ~ Fme ÒekeÀej FmeceW 69,636 crore (26.30%). Domestic business
keÀjesæ[ (26.30%) keÀer Je=ef× ope& ngF&~ osMeer grew by 26.77% to reach the level of
keÀejesyeej ceW 26.77% keÀer Je=ef× ngF& Deewj ³en Rs. 274,841 crore.
©. 274,841 keÀjesæ[ kesÀ mlej Hej HengB®e ie³ee Total deposits increased by Rs. 39,696
nw~ crore to reach the level of Rs.189,708
yeQkeÀ keÀer kegÀue peceejeefMe³eeB ©. 39,696 keÀjesæ[ crore, a growth of 26.46%. Domestic
keÀer Je=ef× kesÀ meeLe ©. 189,708 keÀjesæ[ kesÀ mlej Hej Hengb®e ieF& DeLee&le 26.46% keÀer deposits increased by 27.17% to reach Rs.159,487 crore. Share of
Je=ef× ngF&~ mJeosMeer peceejeefMe³eeW ceW 27.17% keÀer Je=ef× ngF& Deewj ³es ©. 159,487 low cost deposits in the domestic deposits is 31% as on 31.03.09.
keÀjesæ[ lekeÀ HengB®e ieF&~ mJeosMeer peceeDeeW ceW keÀce ueeiele Jeeueer peceeDeeW keÀe efnmmee Gross credit touched Rs.144,732 crore, increasing by 26.08% with
31.03.09 keÀes 31% nw~ domestic credit recording a growth of 26.22% to reach the level of
yeQkeÀ keÀe kegÀue mekeÀue $eÝCe 26.08% keÀer Je=ef× Rs.115,354 crore.
kesÀ meeLe ©. 144,732 keÀjesæ[ lekeÀ HengB®e ie³ee, Priority Sector lending constituted
efpemeceW mJeosMeer $eÝCe ceW 26.22% keÀer Je=ef× 46.97% of Net Adjusted Bank Credit
and the share of Agricultural Credit to
ope& keÀer ieF& Deewj ³en ©. 115,354 keÀjesæ[ kesÀ
Net Adjusted Bank Credit stood at
mlej Hej HengB®e ie³ee~ 18.40%.
Meg× mecee³eesefpele yeQkeÀ $eÝCe keÀe 46.97% Yeeie Credit to SME sector grew from
ÒeeLeefcekeÀlee #es$e GOeej keÀe jne Deewj Meg× Rs.20,400 crore to Rs.25,443 crore
mecee³eesefpele yeQkeÀ $eÝCe ceW ke=Àef<e $eÝCe keÀe efnmmee (24.72 % growth in the year).
18.40% jne~
Home Loan, Education Loan and Auto
SmeSceF& #es$e keÀe $eÝCe ©. 20,400 keÀjesæ[ mes finance under Retail Credit grew by
yeæ{keÀj ©. 25,443 keÀjesæ[ nes ie³ee~ (Je<e& ceW 22.6% from Rs.7,107 crore to Rs.8714
24.72% keÀer Je=ef×) crore.
Kegoje $eÝCe kesÀ Debleie&le ie=n $eÝCe, efMe#ee SJeb Export Credit on outstanding basis
Jeenve efJeÊe ceW 22.6% keÀer Je=ef× ngF&, pees ©. was Rs.6176 crore, as against Rs.6666
7,107 mes yeæ{keÀj ©. 8,714 keÀjesæ[ nes ieS~ crore in the previous year.
efHeíues Je<e& ceW ©. 6,666 keÀjesæ[ keÀer leguevee ceW yekeÀe³ee DeeOeej Hej efve³ee&le $eÝCe PRODUCT IMPROVEMENT & SERVICE ENHANCEMENT
©. 6,176 keÀjesæ[ Lee ~ INITIATIVES
GlHeeo efJekeÀeme SJeb mesJee Je=ef× Henue Bank’s bouquet of products was made more attractive by providing
value added services like free air accidental insurance to SB Diamond
cetu³e JeefOe&le mesJeeSb pewmes ye®ele yeQkeÀ [e³eceb[ ûeenkeÀeW keÀes cegHeÌle Jee³eg ogIe&ìvee yeercee, customers, single premium insurance cover for educational loans,
Mew#eefCekeÀ $eÝCe nsleg SkeÀue Òeerefce³ece yeercee keÀJej, yeerDeesDeeF& mJeemL³e yeercee (ces[erkeÌuesce) BOI Swastha Bima (Medi-Claim) and comprehensive domestic travel
leLee efJeMes<ekeÀj yeQkeÀ kesÀ Keelee OeejkeÀeW kesÀ efueS SveDeeF&meerSue kesÀ meeLe ieþpees[ keÀer insurance in tie up with NICL specially for bank’s account holders.
J³eeHekeÀ osMeer³e ³ee$ee yeercee Üeje yeQkeÀ kesÀ GlHeeo Deewj DeefOekeÀ DeekeÀ<e&keÀ nes ieS~ Financing against warehouse receipt and produce marketing alongwith
ieesoece jmeero kesÀ efJe©× efJeÊeHees<eCe leLee meceeveevlej HeýebOeve, meesves kesÀ efmekeÌkeÀeW kesÀ tie-up for collateral management, financing against gold coins (apart
10
efJe©× efJeÊeHees<eCe (mJeCee&Yet<eCe kesÀ DeefleefjkeÌle) leLee ieéceerCe Deejesi³e ³eespevee nsleg from gold jewellery) and Rural Sanitation Scheme were launched.
ieþyebOeve meefnle GlHeeo efJeHeCeve ~ The project on integrated development of villages covered 128 villages
SkeÀerke=Àle ieéceerCe efJekeÀeme Heefj³eespevee kesÀ Debleie&le 17 jep³eeW leLee 78 efpeueeW ceW spread over 17 states and 78 districts.
efmLele 128 ieeJeeW keÀes meefcceefuele efkeÀ³ee ie³ee ~ Core Banking Solution implemented in 2593 branches covering 95.6%
osMeer³e keÀejesyeej mebefceÞe kesÀ 95.6% keÀes Meeefceue keÀjles ngS 2593 MeeKeeDeeW ceW of domestic business mix.
keÀesj yeQefkebÀie meceeOeeve keÀe³ee&efvJele efkeÀ³ee ie³ee~ Bank’s revamped web-site using latest Next Generation Web 2.0
veJeervelece veskeÌmì pevejsMeve Jesye 2.0 keÀe GHe³eesie keÀjles ngS yeQkeÀ keÀer JesyemeeFì keÀes technology was launched.
Hegveë lew³eej keÀj DeejcYe efkeÀ³ee ie³ee~ Around 35000 ATMs made available to our card holders through
DeHeves Keelee OeejkeÀeW kesÀ efueS mJeeefcelJe leLee menYeeieer SìerSce vesìJeke&À Üeje ueieYeie owned as well as shared ATMs network.
35000 SìerSce megefJeOee GHeueyOe keÀjeF& ieF&~ SMS alerts for cheque book request and any debits in accounts
meYeer ûeenkeÀeW keÀes ®eskeÀ HegefmlekeÀe DevegjesOe nsleg SmeSceSme Sueì& leLee efkeÀmeer Yeer through any of the delivery channel like ATM, Internet Banking
ef[ueerJejer ®esveue pewmes SìerSce, Fbìjvesì yeQefkebÀie Üeje KeeleeW ceW efkeÀmeer veeces keÀer provided to all customers.
megefJeOee Òeoeve keÀer ieF&~ Solar Power System implemented at 143 locations to overcome acute
Del³eefOekeÀ keÀce efJeÐegle DeeHetefle& leLee Deefve³eefcele efJeÐegle DeeHetefle& keÀefþveeF&³eeW keÀes otj power shortages and erratic power supply as well as Bank’s
commitment towards ‘Go Green’.
keÀjves kesÀ efueS 143 mLeeveeW Hej meewj Tpee& ÒeCeeueer keÀe³ee&efvJele keÀer ieF& leLee yeQkeÀ keÀer
Òeefleye×lee Òeeke=ÀeflekeÀ ªHe mes `njs-Yejs' JeeleeJejCe efvecee&Ce efkeÀS peeves keÀer Deesj jner~ BUSINESS INITIATIVES
Administrative set up on the line of Strategic Business Units (SBUs)
keÀejesyeej Henue and segmentation of branches according to their business focus, i.e.,
mebieþveelcekeÀ Hegveme¥j®evee FkeÀeF&³eeW (Smeyeer³et) kesÀ Devegmeej ÒeMeemeefvekeÀ ieþve efkeÀ³ee Resource Centre, Profit Centre, Priority Sector Centre and General
ie³ee leLee keÀejesyeejer ue#³eeW kesÀ Devegmeej MeeKeeDeeW keÀe Keb[erkeÀjCe efkeÀ³ee ie³ee pewmes Banking Centre continued to serve as business development model.
ñeesle kesÀvê, ueeYe kesÀvê, ÒeeLeefcekeÀlee #es$e Deewj meeceev³e yeQefkebÀie kesÀvê keÀejesyeej Credit business is receiving focus through specialised branches - 30
efJekeÀeme cee@[ue kesÀ ªHe ceW mesJee Òeoeve keÀj jns nQ~ SME branches, 2 Large Corporate and 12 Corporate Banking
efJeMes<eerke=Àle MeeKeeDeeW Üeje $eÝCe keÀejesyeej Hej O³eeve efo³ee pee jne nw - 30 SmeSceF& branches, 36 Commercial & Personal banking branches and ‘Retail
MeeKeeSb, 2 ye=nle keÀeHeexjsì leLee 12 keÀeHeexjsì yeQefkebÀie MeeKeeSb, 36 JeeefCeefp³ekeÀ Deewj Hubs’ at 23 centres.
Jew³eefkeÌlekeÀ yeQefkebÀie MeeKeeSb leLee èfjìsue nye' 23 kesÀvêeW Hej keÀe³e&jle nQ~ To achieve objective of Financial Inclusion, information technology
efJeÊeer³e meceeJesMeve kesÀ GÎsM³e keÀer ÒeeefHle nsleg met®evee ÒeewÐeesefiekeÀer HenueeW keÀes keÀe³ee&efvJele initiatives implemented and the concept of business correspondents
efkeÀ³ee ie³ee leLee keÀejesyeej mebHekeÀea mebkeÀuHevee leLee megkeÀejkeÀeW keÀes mecHetCe& osMe ceW and facilitators were introduced throughout the country.
ueeiet efkeÀ³ee ie³ee~ Corporate Agency Tie-up entered with Star Union Dai Ichi Life
Insurance Co. Ltd for sale of their life insurance products. Tie-up

arrangement was also made to boost schematic retail loans – with
mìej ³etefve³eve oeF& F®eer ueeFHeÀ FbM³eesjWme kebÀ. efue. kesÀ meeLe keÀeHeexjsì SpeWmeer ieþpeesæ[
GvekesÀ peerJeve yeercee GlHeeoeW keÀer efye¬eÀer kesÀ efueS efkeÀ³ee ie³ee~ ìeìe ceesìme& SJeb ngb[F& Tata Motors and Hyundai Motors Ltd for Auto loans, ICICI
ceesìme& efue. kesÀ meeLe Dee@ìes $eÝCe, DeeF&meerDeeF&meerDeeF& Òet[WefMe³eue ueeFHeÀ FbM³eesjWme Prudential Life Insurance Co Ltd for 1 year PGPMI course for
kebÀ. efue. kesÀ meeLe 1 Je<e& kesÀ HeerpeerHeerSceDeeF& Heeþdîe¬eÀce nsleg Mew#eefCekeÀ $eÝCe SJeb Educational loans and DLF for Housing loans.
[erSueSHeÀ kesÀ meeLe DeeJeeme $eÝCe nsleg ³eespeveeye× ©He mes Kegoje $eÝCeeW keÀes yeæ{eJee Prestigious assignment as trustee effective from 01.04.2008 for a
osves kesÀ efueS ieþpeesæ[ J³eJemLee keÀer nw~ period of 5 years from Pension Fund Regulators & Development
01.04.2008 mes ÒeYeeJeer 5 Je<e& kesÀ efueS HeWMeve HebÀ[ jsi³etuesìme& SJeb [sJeueHeceWì Authority.
DeLee@efjìer mes ì^mìer kesÀ ªHe ceW keÀe³e& keÀjves nsleg Òeefleef<þle keÀe³e&Yeej efceuevee~ Project ‘Star Gaurav’ extended to 36 major centres across the country
efJeHeCeve mìeHeÀ keÀer GlHeeokeÀlee efJeefYeVe mebj®eveeiele efye¬eÀer ÒeeslmeenveeW kesÀ ceeO³ece mes to increase productivity of marketing staff through various structured
osMe Yej ceW 36 ÒecegKe kesÀvêeW Hej ``mìej ieewjJe'' Heefj³eespevee keÀe efJemleej~ sales initiatives.
At 43 major centres across India, back office operations were
Yeejle ceW 43 ÒecegKe kesÀvêeW ceW Òeef¬eÀ³ee o#elee Deewj ûeenkeÀ mesJee keÀer ÒeeefHle kesÀ efueS
centralized to achieve process efficiency and customer service.
yewkeÀ Dee@efHeÀme Heefj®eeueveeW keÀes kesÀvêerke=Àle efkeÀ³ee ie³ee~
Quality Cells have been formed at Head Office, Zonal Offices and

branches to raise the standard and quality of customer services.
ûeenkeÀ mesJee keÀer iegCeJeÊee SJeb mlej keÀes yesnlej yeveeves kesÀ efueS ÒeOeeve keÀe³ee&ue³e,
Deeb®eefuekeÀ keÀe³ee&ue³e SJeb MeeKeeDeeW ceW iegCeJeÊee keÀ#e mLeeefHele efkeÀS ieS~
For management of Pre-sale and Post-sale activities, software solution

namely Sales Force Automation and Customer Complaint
efye¬eÀer HetJe& SJeb efye¬eÀer kesÀ yeeo ÒeyebOeve kesÀ efueS mesume HeÀesme& Dee@ìescesMeve SJeb keÀmìcej
ûeenkeÀ efMekeÀe³ele ÒeyebOeve ÒeCeeueer veecekeÀ meeHeÌìJes³ej meceeOeeve mebmLeeefHele efkeÀ³ee Management System have been installed.
ie³ee~
AWARDS & ACCOLADES
The NDTV Business Leadership Awards 2008 – India’s Best PSU
HegjmkeÀej SJeb ÒeMebmeeSB
Sve[erìerJeer efyepevesme ueer[jefMeHe DeeJee[& 2008 - Yeejle keÀe mejkeÀejer #es$e keÀe Bank Award.
meJeexÊece yeQkeÀ HegjmkeÀej Business World - PWC Survey - No. 1 Public Sector Bank.
efyepevesme Jeu[& - Heer[yu³etmeer meJex - veb. 1 HeefyuekeÀ meskeÌìj yeQkeÀ Business Today - KPMG Survey - Ranked No. 1 - The Best Banks
efyepevesme ìg[s - kesÀHeerScepeer meJex - ÞesCeer - 1 meJeexÊece yeQkeÀ 2008 2008.
[ve Sb[ ye´s[mìêrì mì[er 2008 - meeJe&peefvekeÀ #es$e keÀe meJeexÊece yeQkeÀ SJeb osMe ceW Dun & Bradstreet Study 2008 – Best Public Sector Bank and Overall
meceûe ©He mes meJeexÊece yeQkeÀ Best Bank in the country.
[ve Sb[ ye´s[mìêrì - jesuìe keÀeHeexjsì DeJee[& 2008 `yeQkeÀeW' kesÀ Debvleie&le ìe@He Fbef[³eve Dun & Bradstreet – Rolta Corporate Awards 2008 – Top Indian
kebÀHeveer Company under ‘Banks’.
yeQkeÀ kesÀ ûeerve DeeF&ìer Henue kesÀ efueS Òeefleef<þle meerDeeF&Dees 100 DeJee[& 2008 ûeerve Prestigious CIO 100 Award 2008 for the Bank’s Green IT initiative
11
DeeF&ìer ceW ûeeceerCe MeeKeeDeeW ceW efJeÐegle ÒeewÐeesefiekeÀer nsleg meewj Tpee& keÀes Òe³egkeÌle efkeÀ³ee wherein solar energy is put to use to power technology in rural
peelee nw~ branches.
kesÀJeerDeeF&meer kesÀ ûeeceerCe jespeieej efvecee&Ce keÀe³e&¬eÀce (DeejF&peerHeer) kesÀ Devleie&le Best Performance in Western Zone under the Rural Employment
HeefM®ece Deb®eue ceW meJeexÊece keÀe³e&efve<Heeove Generation Program (REGP) of KVIC.
FINANCIAL REVIEW
efJeÊeer³e meceer#ee
FINANCIAL PERFORMANCE
efJeÊeer³e keÀe³e&evf e<Heeove
The Bank recorded an Operating Profit of Rs.5,456.80 crore (growth of
yeQkeÀ ves ©. 5456.80 keÀjesæ[ keÀe Heefj®eeueve ueeYe ope& efkeÀ³ee (efJeiele Je<e& keÀer leguevee ceW 47.43% over previous year) and Net Profit increased to Rs.3,007.35
47.43% keÀer Je=ef×) Deewj efveJeue ueeYe ceW ©. 3007.35 keÀjesæ[ keÀer Je=ef× keÀjles ngS crore, recording growth of 49.66%.
49.66% keÀer Je=ef× ope& keÀer~ Net interest income grew by 30.02% on the backdrop of rise in volume of
efceÞe keÀejesyeej keÀer cee$ee ceW 26.30% (©. 264,804 keÀjesæ[ mes ©. 334,440 keÀjesæ[) keÀer business mix by 26.30% (from Rs.264,804 crore to Rs. 334,440 crore).
Je=ef× keÀer He=<þYetefce ceW efveJeue y³eepe Dee³e ceW 30.02% keÀer yeæ{esÊejer ngF&~ iewj-y³eepe Dee³e Non-interest income made quantum leap by 44.16% as against previous
keÀer cee$ee efJeiele Je<e& keÀer Je=ef× 35.44% keÀer leguevee ceW yeæ{keÀj 44.16% ngF&~ iewj y³eepe year’s growth of 35.44%. Non-interest income covered 98.6% of Operating
Expenses as against 80.0% in the previous year.
Dee³e 98.6% Heefj®eeueve J³e³eeW keÀes Hetje keÀjleer nw~ peye efkeÀ ³en efJeiele Je<e& 80% Lee~
The Financial performance of the Bank for the year 2008-09 is summarised
Je<e& 2008-09 kesÀ oewjeve yeQkeÀ keÀe efJeÊeer³e keÀe³e&efve<Heeove keÀe meejebMe efvecveefueefKele nwë below:
(OevejeefMe ©. keÀjesæ[ ceW) (Amount in Rs. crore)
efJeJejCe Particulars 2007-08 2008-09 Je=ef×(%) Growth(%)

efveJeue y³eepe Dee³e Net Interest Income 4229.27 5498.90 30.02
iewj-y³eepe Dee³e Non-Interest Income 2116.93 3051.86 44.16
Heefj®eeueveiele J³e³e Operating Expenses 2644.99 3093.96 16.97
Heefj®eeueve ueeYe Operating Profit 3701.21 5456.80 47.43
ÒeeJeOeeve/DeekeÀeqmcekeÀleeSb Provisions / Contingencies 1691.81 2449.45 44.78
efveJeue ueeYe Net Profit 2009.40 3007.35 49.66
Òeefle Mes³ej Depe&ve (©.) Earnings per share ( Rs.) 40.83 57.26 40.24
Òeefle Mes³ej yener cetu³e (©.) Book value per share ( Rs.) 164.05 211.89 29.16
Deewmele efveJeue ceeefue³ele Hej ÒeefleueeYe (%) Return on Average Networth (%) 28.44 30.42
Deewmele Deeefmle³eeW Hej ÒeefleueeYe (%) Return on Average Assets (%) 1.25 1.49
kegÀí efJeÊeer³e DevegHeele veer®es Òemlegle efkeÀS ieS nQë Some of the Financial Ratios are presented below:
(ÒeefleMele) (Percentage)
ceeveob[ 2007-08 2008-09 Parameters 2007-08 2008-09

DeefûeceeW Hej Dee³e 9.34 9.78 Yield on Advances 9.34 9.78
efveJesMe Hej Dee³e 6.83 7.14 Yield on Investment 6.83 7.14
efveefOe³eeW Hej Dee³e 7.71 8.09 Yield on Funds 7.71 8.09
peceejeefMe³eeW keÀer ueeiele 5.23 5.76 Cost of Deposits 5.23 5.76
efveefOe³eeW keÀer ueeiele 5.07 5.37 Cost of Funds 5.07 5.37
efveJeue y³eepe ceeefpe&ve 2.95 2.97 Net Interest Margin 2.95 2.97
Heefj®eeueve J³e³eeW kesÀ Òeefle iewj y³eepe Dee³e 80.04 98.64 Non Interest Income to Operating Expenses 80.04 98.64
Deewmele keÀe³e&Meerue efveefOe kesÀ Òeefle Dev³e Dee³e 1.32 1.51 Other Income to Average Working Fund 1.32 1.51
Deewmele keÀe³e&Meerue efveefOe kesÀ Òeefle Heefj®eeueve J³e³e 1.65 1.53 Operating Expenses to Average Working Fund 1.65 1.53
Deewmele keÀe³e&Meerue Hetbpeer kesÀ Òeefle mìeHeÀ J³e³e 1.03 0.96 Staff Expenses to Average Working Fund 1.03 0.96
Deewmele keÀe³e&Meerue efveefOe kesÀ Òeefle Dev³e Heefj®eeueve J³e³e 0.62 0.57 Other Operating Exp. to Average Working Fund 0.62 0.57
Deeefmle GHe³eesie DevegHeele 2.31 2.70 Asset Utilisation Ratio 2.31 2.70
kegÀue Dee³e kesÀ Òeefle iewj y³eepe Dee³e 14.63 15.73 Non-Interest Income to Total Income 14.63 15.73
efveJeue Dee³e kesÀ Òeefle iewj y³eepe Dee³e 33.36 35.69 Non-Interest Income to Net Income 33.36 35.69
efveJeue Dee³e kesÀ Òeefle ueeiele 41.68 36.18 Cost to Net Income 41.68 36.18
12
KeC[-Jeej keÀe³e&-efve<Heeove SEGMENT- WISE PERFORMANCE
yeQkeÀ ves Je<e& 2008-09 kesÀ oewjeve keÀj mes HetJe& ©. 4164.43 keÀjesæ[ keÀe ueeYe Deefpe&le The Bank earned a profit before tax of Rs.4,164.43 crore during the year
efkeÀ³ee~ Heefj®eeueve kesÀ efJeefYeVe KeC[eW keÀe ³eesieoeve Lee - keÀes<eeieej ©. 551.10 keÀjesæ[ 2008-09. The contribution made by different segments of operations were
nesuemesue yeQefkebÀie ©. 3120.36 keÀjesæ[ Deewj Kegoje yeQefkebÀie ©. 1045.42 keÀjesæ[~ Je<e& - Treasury Rs. 551.10 crore, Wholesale Banking Rs. 3120.36 crore and
2008-09 ceW Meg× DeefJeefveOeeveer³e Dee³e keÀe DeefJeefveOeeveer³e J³e³e ©. 552.45 keÀjesæ[ Lee~ Retail Banking Rs. 1045.42 crore. The unallocable expenditure net of
unallocable income was Rs. 552.45 crore during the year 2008-09.
ueeYeebMe DIVIDEND
Je<e& kesÀ efueS 80% keÀer oj mes ueeYeebMe Ieesef<ele efkeÀ³ee ie³ee, efpemeceW Henues efJeleefjle efkeÀS ieS
30% Debleefjce ueeYeebMe leLee efHeíues Je<e& kesÀ kegÀue 40% keÀer leguevee ceW 50% Debeflece
A Dividend at the rate of 80% has been declared for the year, comprising
30% interim dividend already distributed and 50% final dividend as against
ueeYeebMe Meeefceue nQ~ kegÀue ueeYeebMe Yegieleeve keÀer jeefMe ©. 420.14 keÀjesæ[ nw (ueeYeebMe
a total of 40% of previous year. The total dividend payment amounts to Rs.
efJelejCe keÀj íesæ[keÀj)~
420.14 crore (excluding dividend distribution tax).
HetpB eer CAPITAL

efJeÊeer³e Je<e& 2008-09 ceW yeQkeÀ keÀer efveJeue nwefme³ele ©. 8627.77 keÀjesæ[ mes yeæ{keÀj
Net worth of the Bank in FY 2008-09 has increased to Rs.11,143.58 crore
©. 11143.58 keÀjesæ[ nes ieF& nw~ Je<e& kesÀ oewjeve yeQkeÀ ves meeJe&peefvekeÀ efveie&ce ³ee DeefOekeÀej
from Rs.8,627.77 crore. During the year, the Bank has not increased its
³ee FefkeÌJeìer Mes³ejeW kesÀ DeefOeceev³e efveie&ce Üeje DeHeveer FefkeÌJeìer Hetbpeer ceW Je=ef× veneR keÀer nw~
equity capital by way of Public or Right or Preferential Issue of Equity
leLeeefHe Je<e& kesÀ oewjeve yeQkeÀ ves efì³ej-I kesÀ ªHe ceW veJeesvces<ekeÀejer melele $eÝCe efueKele
Shares. However, the Bank raised Rs.400 crore by way of Innovative
(DeeF&Heer[erDeeF&) kesÀ Üeje ©. 400 keÀjesæ[ keÀer Je=ef× keÀer Deewj DeHej efì³ej II yee@v[ kesÀ Perpetual Debt Instruments (IPDI) as Tier I capital and Rs.500 crore by
Üeje ©. 500 keÀjesæ[ keÀer Je=ef× keÀer nw~ way of Upper Tier II Bonds during the year.
CAPITAL ADEQUACY
HetpB eer He³ee&Hlelee
yeemesue II ÖesÀceJeke&À kesÀ Devegmeej Je<e& kesÀ oewjeve yeQkeÀ keÀe Hetbpeer He³ee&Hlelee DevegHeele iele Je<e& As per Basel II framework, the Bank’s Capital Adequacy Ratio of 13.01%
kesÀ 12.04% kesÀ cegkeÀeyeues 13.01% jne Deewj 9% keÀer efve³eecekeÀ DeHes#ee mes G®®elej Lee~ during the year as against 12.04 % during the previous year and was
higher than the regulatory requirement of 9%.
HetBpeer He³ee&Hlelee kesÀ efJeJejCe efvecveevegmeej oMee&S ieS nQ ë
Details of Capital Adequacy are shown as under :
(©. keÀjes[ ceW) (Rs. in crore)

efJeJejCe yeemesue - I yeemesue - II
Particulars BASEL - I BASEL - II
31.03.2008 31.03.2009 31.03.2008 31.03.2009
jeefMe meerDeejSDeej jeefMe meerDeejSDeej jeefMe meerDeejSDeej jeefMe meerDeejSDeej

Amount CRAR (%) Amount CRAR (%) Amount CRAR (%) Amount CRAR (%)
efì³ej I HetBpeer Tier I Capital 9439 8.19 12496 8.73 9409 7.70 12466 8.91
efì³ej II HetBpeer Tier II Capital 5487 4.76 6416 4.48 5303 4.34 5745 4.10
kegÀue HetBpeer Total Capital 14926 12.95 18912 13.21 14712 12.04 18211 13.01
peesef]Kece Yeeefjle Deeefmle³eeb Risk Weighted Assets 115280 - 143136 - 122221 - 139931 -
13
Òeyeb O eve ®e®ee& SJeb ef J eMues < eCe MANAGEMENT DISCUSSION AND ANALYSIS
meceûe JeeleeJejCe OVERALL ENVIRONMENTS
JewefMJekeÀ Heefj¢M³eë Global scenario
After leading the world financial system to its booming stage year after
efJeMJe efJeÊeer³e ÒeCeeueer keÀes Je<ee&vegJe<e& lespeer keÀer DeJemLee lekeÀ ues peeves kesÀ yeeo ³etSmeS keÀes
year, the USA faced worst financial market crisis from the beginning of
Je<e& 2008 kesÀ ÒeejbYe mes meyemes Kejeye efJeÊeer³e yeepeej mebkeÀì keÀe meecevee keÀjvee Heæ[e~ the year 2008. A number of financial institutions, investment banks and
DeveskeÀ efJeÊeer³e mebmLeeDeeW, efveJesMe yeQkeÀes leLee nspe HeÀC[eW ceW efJeMes<e ªHe mes efj³eueìer ceW hedge funds were in turmoil mostly due to over exposure to realty, default
Del³eefOekeÀ efveJesMe, DeefOekeÀ mebK³ee ceW GHe-cegK³e GOeejkeÀlee&DeeW Üeje J³eefle¬eÀce Deewj by large number of sub-prime borrowers and failure of many derivatives.
DeveskeÀ [sjerJesefìJe keÀer DemeHeÀuelee kesÀ keÀejCe Ieyejenì keÀe JeeleeJejCe yevee~ ³en mebkeÀì The crisis spread rapidly over to European and other advanced countries
³etjesefHe³eve leLee Dev³e Gvvele osMeeW ceW lespeer mes HewÀuee efpemekeÀe HeefjCeece J³eeHekeÀ DeJeuesKeve, resulting in widespread write-downs, government bailouts, mergers and
ieJeve&ceWì yesuesì, efJeue³eve Deewj efoJeeefue³esHeve Hej ngDee~ bankruptcies.
In the cascading effect, financial and banking crisis turned to economic

Fme ÒeHeeleer ÒeYeeJe mes efJeÊeer³e Deewj yeQefkebÀie mebkeÀì GVele osMeeW ceW DeeefLe&keÀ mebkeÀì ceW yeoue
crisis in the advanced countries and rapidly engulfed the whole world.
Many economists are now predicting that the ‘Great Recession’ of 2008-
ie³ee Deewj mebHetCe& efJeMJe keÀes lespeer mes efiejHeÌle ceW ues efue³ee~ DeveskeÀ DeLe&Meem$eer Deye ³en
YeefJe<³eJeeCeer keÀj jns nQ efkeÀ 2008-09 keÀer yeæ[er ceboer 1930 kesÀ yeeo keÀer meyemes Kejeye 09 will be the worst global recession since the 1930s. Recent evidence
JewefMJekeÀ ceboer nesieer~ neue ner kesÀ mee#³e efJeMJe Yej ceW ³en mebkesÀle osles nQ efkeÀ efJejesOeer world over suggests that contractionary forces are strong - demand has
MeefkeÌle³eeB cepeyetle nQ - ceebie ceW efiejeJeì DeeF& nw, GlHeeove efiej jne nw, veewkeÀjer keÀer neefve³eeW slumped, production is plunging, job losses are rising and credit markets
ceW Je=ef× nes jner nw Deewj $eÝCe yeepeej DeJe©× nes ie³ee nw~ DeeF&SceSHeÀ ves 2009 kesÀ efueS remain in seizure. IMF has projected Global Economic growth rate at
JewefMJekeÀ DeeefLe&keÀ efJekeÀeme oj 0.5% Òemlegle keÀer nw Deewj efJeMJe yeQkeÀ ves 2009 ceW 0.9% 0.5% for 2009 and World Bank has forecasted Global GDP growth of
0.9% in 2009.
keÀer JewefMJekeÀ mekeÀue Iejsuet GlHeeo (speer[erHeer) Je=ef× keÀe Devegceeve ueiee³ee nw~
To counter the unexpected economic downturn, the governments and central
banks in major industrialized countries have taken both fiscal and monetary
Fme DevedDeHesef#ele DeeefLe&keÀ efiejeJeì keÀes ÒeYeeJenerve keÀjves kesÀ efueS cegK³e DeewÐeesieerke=Àle osMeeW
ceW mejkeÀej leLee kesÀvêer³e yeQkeÀeW ves kegÀí efveYeeakeÀ leLee mJe®ívo jepekeÀes<eer³e leLee ceewefêkeÀ initiatives, some of them bold and unconventional. However, with oil
Henue keÀer 1 leLeeefHe, cegêemHeÀerefle kesÀ meeLe lesue keÀe cetu³e v³etvelece 40 [euej Hej Deeies- prices hovering at as low as $40 with inflation and interest rates at historic
Heerís nesves Deewj cegK³e DeLe&-J³eJemLee ceW y³eepe ojW SsefleneefmekeÀ ªHe mes v³etvelece nessves kesÀ low in major economies, the global economic recovery process have been
keÀejCe JewefMJekeÀ DeeefLe&keÀ YejHeeF& keÀer Òeef¬eÀ³ee Deewj Yeer Oeerceer jner~ rather slow.
Iejsuet DeLe& J³eJemLee Domestic economy
India, integrated into the world economy more so over the last 10 years,
Yeejle DeefOekeÀ mes DeefOekeÀ efHeíues 10 Je<eeX mes efJeMJe DeLe&J³eJemLee mes pegæ[e ngDee nw Deewj
could not escape unscathed of the contagion spread of economic downturn.
DeeefLe&keÀ efiejeJeì kesÀ meb¬eÀecekeÀ HewÀueeJe mes efvejeHeo ªHe mes ye®e veneR mekeÀlee~ mekeÀue Iejsuet
Slow down in the growth of gross domestic products, downslide of demand
GlHeeo Je=ef× ceW Oeerceer ieefle, efj³eue Fmìsì #es$e ceW ÒecegKe ªHe mes ceeue keÀer ceebie keÀe efiejvee, for goods predominantly in real estate sector, exports growth to negative
efve³ee&le Je=ef× keÀe vekeÀejelcekeÀ #es$e, mìekeÀ yeepeej cetu³e ceW efiejeJeì, HetBpeer ÒeJeen keÀe territory, dip in stock market prices, capital flow reversal, and abrupt currency
efJeHejerle nesvee Deewj DeekeÀefmcekeÀ cegêe cetu³eÛeme kegÀí ®egveewefle³eeB nQ, pees efJeMJe keÀer otmejer depreciations are some of the challenges witnessed in the world’s second
lespeer mes yeæ{leer DeLe&-J³eJemLee keÀer mee#eer nQ~ fastest growing economy.
Yeejleer³e DeLe&-J³eJemLee 2003-04 mes 2007-08 keÀer DeJeefOe ceW 8.7% keÀer Deewmele Indian economy had moved decisively from a moderate growth to a higher
growth phase, with an average growth rate of 8.7% for the period 2003-04
efJekeÀeme oj kesÀ meeLe meb³ele efJekeÀeme mes G®®elej efJekeÀeme kesÀ ®ejCe ceW efveefM®ele ©He mes Deeies
to 2007-08. In the current year, the economy is expected to achieve slower
yeæ{er nw~ DeÒewue mes 2008 lekeÀ kesÀ 9 cenerveeW ceW 6.9% keÀer efjkeÀe[& Je=ef× mes mebkesÀle efceueles
growth as evident from the recorded growth of 6.9% for the 9 months
nw efkeÀ Jele&ceeve Je<e& ceW DeLe& J³eJemLee ceW Oeerceer Je=ef× keÀer DeHes#ee nw~ keWÀvêer³e meebefK³ekeÀer³e period April to December, 2008. As per advance estimates of Central
mebieþve (meerSmeDees) kesÀ Deefûece Devegceeve kesÀ Devegmeej Iejsuet GlHeeo (peer[erHeer) ceW efHeíues Statistical Organisation (CSO), the GDP is expected to grow at 7.1 % in
Je<e& kesÀ 9.0% keÀer leguevee ceW Je<e& 2008-09 ceW 7.1% keÀer Je=ef× DeHesef#ele nw~ Je<e& 2008- 2008-09 as against 9.0% in the previous year. The deceleration of growth
09 ceW ueieYeie meYeer #es$eeW ceW efiejeJeì ces Je=ef× ngF& nw~ ke=Àef<e (Jeve-GÐeesie SJeb celm³eeKesì) in 2008-09 is spread across almost all the sectors. Growth estimated for
kesÀ efueS 2.6% (Je<e& 2007-08 ceW 4.9%), GÐeesie (Keveve-GÐeesie, efJeefvecee&Ce, efJeÐegle, Agriculture (including Forestry & Fishing) at 2.6% (4.9% in 2007-08),
Industry (including mining, manufacturing, electricity, gas & water supply
iewme SJeb peue DeeHetefle& leLee efvecee&Ce meefnle) 4.8% (Je<e& 2007-08 ceW 8.1%) Deewj mesJee
and construction) at 4.8% (8.1% in 2007-08) and Services sector (including
trade, hotels, transport, communication, financing, insurance, real estate,
#es$e (J³eeHeej, nesìsue, HeefjJenve, mebosMe met®evee, efJeÊe Hees<eCe, yeercee, efj³eue Fmìsì,
meecegoeef³ekeÀ, meeceeefpekeÀ Deewj Jew³eefkeÌlekeÀ mesJeeSb) ceW efHeíues Je<e& kesÀ 10.9% keÀer leguevee ceW community, social & personal services) at 9.6% as against 10.9% in previous
9.6% Je=ef× keÀe Devegceeve nw~ year.
14
Je<e& 2007-08 kesÀ ÒeejbYe mes cegêemHeÀerleer ceW DeeF& lespeer ves 9 Deiemle 2008 keÀes meceeHle Inflation, which flared up from the beginning of the year 2007-08, touched
meHleen nsleg 12.63% Hej 44 ceen keÀer TB®eeF& keÀes ígDee GmekesÀ HeM®eele FmeceW efiejeJeì a 44 months high at 12.63% for the week ended 9th August 2008. Thereafter,
ÒeejbYe ngF& Deewj ³en keÀceer DeefOekeÀ G®®elej oj Hej Leer, pewmee efkeÀ meHleeneble 28 cee®e& 2009 it started declining and deceleration was at much higher rate as it reached
nsleg ³en efiejkeÀj 0.26% Hej Dee ieF&~ efJeiele Je<e& ceW ³eLee 4.7% kesÀ efJe©× Je<e& 2008- down to 0.26% for the week ended 28th March 2009. The average inflation
in the year 2008-09 was 8.4% as against 4.7% in the previous year. The
09 ceW Deewmele cegêemHeÀerefle 8.4% Leer~ met®ekeÀebkeÀ ceW De®eevekeÀ keÀceer DeefOekeÀlej G®®elej
sudden fall in the index is mostly due to higher base figures and sharp
DeeOeej DeekeÀæ[es SJeb Je<e& kesÀ DeeefKejer ceen ceW keÀ®®es lesue keÀer efJeMJe mlej Hej lespeer
softening in world prices of crude oil in the later part of the year. However,
Ûemeceeve cetu³eeW kesÀ keÀejCe nw~ efHeÀjYeer ÒeIeeveleë DeeHetefle& yeeO³elee leLee Je=ef×Meerue JewefMJekeÀ
retail prices of food produces (rice, pulses, edible oils and vegetables)
have not recorded proportionate decline mostly due to supply constrains
cetu³eeW kesÀ keÀejCe KeeÐe GlHeeoeW (®eebJeue, oeue, KeeÐe lesue SJeb JevemHeefle) kesÀ cetu³eeW ceW
DeevegHeeeflekeÀ efiejeJeì ope& vener keÀer ieF& nw~ and hardening of global prices.
2008-09 nsleg yepeì Devegceeve ceW mebMeesefOele jepemJe keÀceer 1 ÒeefleMele kesÀ ³eLee efJe©× 4.4 The revised Revenue deficit placed at 4.4 per cent as against 1 per cent and
ÒeefleMele jKeer ieF& SJeb jepekeÀes<eer³e keÀceer 2.5 ÒeefleMele kesÀ ³eLee efJe©× peer[erHeer kesÀ 6 Fiscal deficit estimated at 6 per cent of GDP as against 2.5 per cent in the
ÒeefleMele Hej DeebkeÀer ieF&~ peer[erHeer keÀer ueieYeie 3% jeefMe meefnle JewefMJekeÀ mebkeÀì kesÀ Budget estimate for 2008-09. The galloping deficits have resulted due to
Demeeceev³e ÒeYeeJe mes DeLe&J³eJemLee kesÀ ye®eeJe nsleg Deefve³eesefpele J³e³e ces Je=ef× leLee increase in non-plan expenditure and revenue collection lower than budgeted
yepeìer³e mlej keÀer DeHes#ee keÀce jepemJe Jemetueer efomebyej 08 mes HeÀjJejer 09 ceW ÒeejbYe efkeÀS level as well as three fiscal stimulus packages launched from December-
ieS leerve jepekeÀes<eer³e ÒesjCeeoe³eer keÀe³e&¬eÀce kesÀ keÀejCe HeefjCeeceleë Je=ef×Meerue keÀceer ngF& nw~ 08 to February-09 for protecting the economy from extraordinary impact
of the global crisis which together amounted to about 3% of GDP.
Je<e& 2008-09 kesÀ oewjeve 23.0% keÀer efJeiele Je<e& keÀer Je=ef× kesÀ ³eLee efJe©× $168.7
efyeefue³eve Hej Hengb®ekeÀj efve³ee&le ceW cee$e 3.4% keÀer Je=ef× ngF&~ 7 Je<eeX ceW Henueer yeej efve³ee&le During the year 2008-09, export grew by a mere 3.4 % reaching $ 168.7
ceW DekeÌìtyej 08 mes cee®e& 09 lekeÀ ueieeleej 6 ceen lekeÀ, ceen mes ceen vekeÀejelcekeÀ Je=ef× billion as against previous year’s growth of 23.0%. For the first time in 7
efoKeeF& Heæ[er~ efHeíues Je<e& 27.0% Je=ef× kesÀ ³eLee efJe©× $287.8 efyeefue³eve Hej Dee³eele years, exports showed a month to month negative growth for 6 consecutive
14.3% yeæ{e~ Je<e& nsleg HeefjCeeceer keÀejesyeej Ieeìe $119.1 efyeefue³eve Lee peyeefkeÀ Je<e& months from October-08 to March-09. Import grew by 14.3% at $ 287.8
billion as against 27.0 % growth last year. The resultant Trade deficit for
2007-08 ceW ³en $88.5 efyeefue³eve Lee~
the year was of $ 119.1 billion, whereas it was $ 88.5 billion in the year
Je<e& kesÀ oewjeve efveJeue efJeosMeer Hetbpeer DebleJee&n ceW YejHetj keÀceer DeeF&~ FefkeÌJeìer ceW SHeÀ[erDeeF 2007-08.
efJeiele Je<e& kesÀ DeHes#ee Leesæ[er G®®elej Leer~ efHeÀjYeer efJeiele Je<e& kesÀ G®®e efveJeue DebleJee&n keÀer
Net foreign capital inflows reduced substantially during the year. The FDI
leguevee ceW SHeÀDeeFDeeF DeenjCe DeefOekeÀ Lee~ Je<e& 2008-09 nsleg efJeosMeer efveJesMe DebleJee&n in equity was slightly higher than previous year; however, FIIs withdrawal
(efveJeue) $19.8 efyeefue³eve ope& efkeÀ³ee ie³ee Lee (SHeÀDeeFDeeF kesÀ $15.0 efyeefue³eve kesÀ was heavy as compared to previous year’s high net inflow. Foreign
efveJeue yeefnJee&n Üeje ³eLee IeìeF& ieF& FefkeÌJeìer $27.8 efyeefue³eve Hetveefve&JesMe Dee³e Dev³e Investment inflow (Net) for the year 2008-09 was recorded at $ 19.8 bn
©. 5.8 efyeefue³eve SJeb peer[erDeej~ S[erDeej $1.2 efyeefue³eve ceW SHeÀ[erDeeF meceeefJe<ì (Comprising FDI in Equity $ 27.8 bn., reinvested earning & others Rs.5.8
FmekeÀer leguevee ceW Je<e& 2007-08 nsleg efJeosMeer efveJesMe keÀe efveJeue DebleJee&n $63.8 efyeefue³eve bn and GDR/ADR $1.2 bn as reduced by net outflow of FIIs to the tune of
Lee~ FefkeÌJeìer $26.9 efyeefue³eve, Hegveefve&JesMe Dee³e SJeb Dev³e $7.5 efyeefue³eve SJeb peer[erDeej/ $ 15.0 bn.) In contrast, for the year 2007-08 net inflow of foreign investment
S[erDeej $8.8 efyeefue³eve ceW SHeÀ[erDeeF leLee $20.6 efyeefue³eve nsleg SHeÀDeeFDeeF Dee³eesefpele was for $ 63.8 bn (FDI in equity $ 26.9 bn, reinvested earning & others
efveJeue DebleJee&n meceeefJe<ì)~ $ 7.5 bn and GDR/ADR $8.8 bn and added net inflow of FII for $ 20.6 bn).
Je<e& kesÀ oewjeve efJeosMeer efJeefvece³e Deejef#ele keÀes $252 efyeefue³eve keÀjves kesÀ efueS $60 The Foreign Exchange Reserve during the year depleted by $ 60 bn to
efyeefue³eve keÀce efkeÀ³ee ie³ee~ Gmeer mece³e Hej yeenîe $eÝCe 15% mes yeæ{keÀj $231 efyeefue³eve reach at $ 252 billion. At the same time, External debts increased by 15%
nes ieS (31.12.2008) kegÀue yee¿e $eÝCe ceW iewj mejkeÀejer DebMe 75% nes ie³ee~ to $ 231 billion (31.12.2008). The share of non-government debt to total
external debt stood at 75%.
efJeiele Je<e& ces 21.1% keÀer Je=ef× kesÀ ³eLee efJe©× Je<e& oj Je<e& DeeOeej Hej cegêe DeeHetefle& ces
18.6% keÀer Je=ef× ngF&~ SkeÀ Je<e& Henues DeJeefOe kesÀ oewjeve 24.6% keÀer leguevee ceW Deejef#ele Money supply increased by 18.6% on year on year basis as against increase
by 21.1% in previous year. Reserve Money increased by 7.7% during the
cegêe ceW 7.7% keÀer Je=ef× ngF&~
period compared to 24.6% a year ago.
SHeÀDeeFDeeF Üeje FefkeÌJeìer yeepeej ceW ye®es ngS ceeue keÀes keÀce cetu³e Hej efJe¬eÀ³e kesÀ
The stock markets witnessed significant correction on the back of sell-off
HeM®eele GuuesKeveer³e megOeej keÀe mìe@keÀ yeepeej mee#eer nw~ ceboer kesÀ ©Ke keÀer efmLeefle Hej
in the equity market by FIIs. The markets recorded downslide in record
efjkeÀe[& mece³e ceW efiejeJeì leLee Je<e& keÀer otmejer íceener ceW Del³eefOekeÀ DeefmLej efmLeefle yeepeej
time on bearish sentiments and remained extremely volatile in the second
ceW ope& keÀer ieF&~ yeerSmeF& meWmeskeÌme 05.05.08 keÀes 17735.70 Hej G®®elece SJeb 27.10.08 half of the year. The BSE SENSEX came down from 15644.40 at the end
keÀes 7679.39 Hej v³etvelece ope& neskeÀj cee®e& 08 keÀer meceeefHle Hej 15644.40 efiejkeÀj ³eLee of March 08 to 9708.50 as of end of March 09 (depletion by 38%),
cee®e& 09 keÀer meceeefHle Hej 9708.50 nes ie³ee~ Fmeer lejn Sme SJeb Heer meerSveSkeÌme efveHeÌìer registering highest at 17735.70 on 05.05.08 and lowest at 7697.39 on
02.05.08 keÀes 5228.20 Hej G®®elece SJeb 27.10.08 keÀes 2524.20 Hej v³etvelece ope& 27.10.08. Similarly, S&P CNX NIFTY came down from 4734.50 at the
neskeÀj cee®e& 2008 keÀer meceeefHle Hej 4734.50 mes keÀce neskeÀj ³eLee cee®e& 09 meceeefHle Hej end of March 08 to 3020.95 as at end of March 09, registering highest at
2524.20 nes ie³ee~ 5228.20 on 02.05.08 and lowest at 2524.20 on 27.10.08.
15
efHeíues kegÀí Je<eeX nsleg HeÀe@jskeÌme yeepeej ceW ©He³es keÀer cetu³e Je=ef× ope& keÀjves kesÀ HeM®eele, After registering appreciation of Rupee in forex market for the last few
2008-09 kesÀ oewjeve ©He³es ceW DeekeÀefmcekeÀ SJeb DeefJemJemeveer³e cetu³eÛeme osKee ie³ee~ Je<e& years, Rupee faced sudden and steep depreciation during 2008-09. It
depreciated by 21.52% against USD during the year as against appreciation
2007-08 ceW 7.97% kesÀ cetu³eÛeme kesÀ ³eLee efJe©× Je<e& kesÀ oewjeve ³etSme[er kesÀ efJe©×
by 7.97% in the year 2007-08. The Rupee fared mix position against other
FmeceW 21.52% keÀe cetu³eÛeme ngDee~ Dev³e cegêeDeeW kesÀ efJe©× ©He³es ves efceÞe efmLeefle keÀer currencies – while it depreciated against Yen at over 20%, depreciation
keÀercele ®egkeÀeF& peyeefkeÀ ³esve kesÀ efJe©× 20% mes DeefOekeÀ Hej FmekeÀe cetu³eÛeme ngDee, ³etjes against Euro was nominal and in fact, it appreciated against GBP by around
kesÀ efJe©× cetu³eÛeme veececee$e Lee Deewj JeemleJe ceb peeryeerHeer kesÀ efJe©× ueieYeie 14 ÒeefleMele 14 percent.
The Government and Reserve Bank of India initiated a number of fiscal

FmekeÀe cetu³eÛeme ngDee~
Je<e& kesÀ oewjeve DeLe& J³eJemLee keÀes meg¢æ{ keÀjves kesÀ efueS mejkeÀej SJeb Yeejleer³e efj]peJe& yeQkeÀ and monetary measures during the year to give stimulus to the economy.
ves keÀF& jepekeÀes<eer³e SJeb ceewefêkeÀ GHee³eeW keÀer HenueW keÀer nQ~ mebHetCe& DeLe&J³eJemLee kesÀ efueS The combined measures have set the revival process in motion for the
economy as a whole.
ieefle osves ceW meceer#eelcekeÀ Òeef¬eÀ³ee meb³egkeÌle GHee³eeW Üeje efveefM®ele keÀer ieF& nw~
Industry Structure and Developments
GÐeesie mebj®evee SJeb efJekeÀeme
In contrast to the world scenario, the Indian banking sector largely remained
insulated from shock because of sound banking system & practices and
efJeMJe Heefj¢M³e kesÀ efJeHejerle meg¢æ{ yeQefkebÀie ÒeCeeueer SJeb Òeef¬eÀ³eeSb SJeb ef¬eÀ³eeMeerue efve³eecekeÀ
©HejsKee kesÀ keÀejCe DeeefLe&keÀ ogJ³e&JemLee mes Yeejleer³e yeQefkebÀie #es$e DeefOekeÀebMeleë Gyej Dee³ee~ stringent & pro-active regulatory framework. Also, while in the advanced
peyeefkeÀ efJekeÀefmele osMeeW ceW Yeer efJeÊeer³e/yeQefkebÀie mes mebHeoe #es$e ceW DeeefLe&keÀ mebkeÀì Dee³ee Lee, countries the crisis had spread from the financial/banking to the real sector,
Yeejle ceW mebHeoe #es$e ceW efiejeJeì ves efJeÊeer³e SJeb yeQefkebÀie #es$e keÀes ÒeYeeefJele efkeÀ³ee nw~ in India the slowdown in the real sector has impacted the financial and
banking sector.
JewefMJekeÀ DeeefLe&keÀ mebkeÀì keÀe meceûe ªHe mes ÒeYeeJe Demej FefkeÌJeìer, cegêe, HeÀe@jskeÌme SJeb $eÝCe
meceeefJe<ì Yeejleer³e efJeÊeer³e yeepeej cegK³e ªHe mes efvecve Hej Heæ[e nwë In the knock-on effects of the global crisis, the Indian financial markets
comprising equity, money, forex and credit, have been inflicted mainly in
Yeejleer³e keÀeHeexjsì SJeb yeQkeÀeW nsleg efJeosMeer efJeÊeer³eve keÀer keÀceer the form of :
efJekeÀefmele osMeeW ceW ceebie kesÀ DeYeeJe ceW yeepeej ceW DeevesJeeueer ceboer kesÀ keÀejCe efve³ee&le Drying up of overseas financing for Indian corporate and banks;
Sharp decline in exports due to slump in demand in developed countries;

ceW leerJe´ efiejeJeì

Constraints in raising funds in a bearish domestic capital market;
ceboer ³egkeÌle osMeer Hetbpeer yeepeej ceW Hetbpeer mebûenCe Hej efve³eb$eCe
keÀejHeesjsì kesÀ DeebleefjkeÀ GHe®e³e ceW GuuesKeveer³e efiejeJeì Marked decline in the internal accruals of the corporate;
keÀejHeesjsì Üeje osMeer $eÝCe nsleg ceebie kesÀ keÀejCe cegêe yeepeejeW SJeb $eÝCe yeepeejeW Hej Stress on money markets & credit markets due to demand for domestic
oyeeJe credit by corporate;
c³et®egDeue HebÀ[dme SJeb iewj yeQefkebÀie efJeÊe kebÀHeefve³eeW kesÀ efueS vekeÀoer ÒeJeen keÀe leerJe´ Acute shortage of cash flow for Mutual Funds and Non Banking
DeYeeJe Finance Companies;
Pressure on foreign exchange due to slump in demand for exports,

efve³ee&le nsleg ceebie kesÀ DeYeeJe ceW yeepeej ceW DeevesJeeueer ceboer, efJeosMeer efveJesMe SJeb
decrease in inflow of foreign investment & remittances, withdrawal
of investments by FIIs and corporate converting local funds to meet
efJeÒes<eCe kesÀ DebleJee&n ceW keÀceer, SHeÀDeeFDeeF Üeje efveJesMeeW keÀe DeenjCe SJeb GvekesÀ
yee¿e oeef³elJeeW keÀes HetCe& keÀjves kesÀ efueS keÀejHeesjsì Üeje mLeeveer³e efveefOe keÀes HeefjJeefle&le their external obligations.
keÀjves kesÀ keÀejCe efJeosMeer efJeefvece³e Hej oyeeJe
Indian banks, both in the public sector and in the private sector, are
Yeejleer³e yeQkeWÀ meeJe&peefvekeÀ #es$e leLee efvepeer #es$e oesveeW efJeÊeer³e mes kegÀí meg¢æ{, Hebtpeerke=Àle SJeb financially sound, well capitalized and effectively regulated. However,
ÒeYeeJeer ªHe meW efve³ebef$ele nQ~ efHeÀjYeer osMe ceW kegÀue yeQefkebÀie #es$e ves Je<e& keÀer leermejer efleceener mes overall banking sector in the country faced liquidity crunch, interest rates
vekeÀoer keÀer keÀceer, y³eepe Hej ogefJeOee SJeb iegCeelcekeÀ Deeefmle³eeW kesÀ jKe jKeeJe ceW ®egveewefle³eeW dilemma, and challenges in maintaining quality assets from the third quarter
of the years. To infuse liquidity in the system, to provide relief from
keÀe Denmeeme efkeÀ³ee~ ÒeCeeueer ceW lejuelee ceW Je=ef× keÀjves, oyeeJeûemle Deeefmle³eeW mes jenle
stressed assets and policy direction in respect of interest rates, Reserve
Bank of India took several measures during the year, which included
ÒeeHle keÀjves leLee y³eepe ojeW kesÀ mebyebOe ceW veerefle efveoxMe nsleg Yeejleer³e efj]peJe& yeQkeÀ ves Je<e& kesÀ
oewjeve keÀF& GHee³e efkeÀ³es efpeveceW nQ ³eLee 31.03.2009 efvecveefueefKele meefcceefuele nwë (position obtaining as on 31.03.2009):
Deejef#ele vekeÀoer efveefOe ÒeJeen (meerDeejDeej) pees Je<e& kesÀ ÒeejbYe ceW 7.50% Hej Lee, Cash Reserve Ratio (CRR) which was at 7.50% in the beginning of
17.01.09 mes ÒeYeeJeer 5.00% neskeÀj efJeefYeVe ®ejCeeW ceW keÀce nes ie³ee Lee~ the year was reduced in stages to be at 5.00% w.e.f. 17.01.09.
meebefJeefOekeÀ ®eueefveefOe DevegHeele (SmeSueDeej) pees DekeÌletyej 1997 mes melele 25.00% Statutory Liquidity Ratio (SLR) which was constantly at 25.00%
jne Lee efo. 08.11.08 keÀes 24.00% lekeÀ keÀce efkeÀ³ee ie³ee~ SmeSueDeej ceW 1.5% since October, 1997, reduced to 24.00% w.e.f. 08.11.2008. SLR was
16
lekeÀ keÀer DeefleefjkeÌle keÀceer keÀer ieF& Leer efpememes yeQkeÀ SveyeerSHeÀmeer, SceSHeÀ leLee made further relaxable upto 1.5% to enable banks’ access to the
S®eSHeÀmeer keÀes Deeies GOeej osves kesÀ efueS ®eueefveefOe mecee³eespeve megefJeOee ceW DeefYeiece liquidity adjustment facility window for onward lending to NBFCs,
keÀj mekesÀ~ MFs and HFCs.
jsHees oj (FbpeskeÌMeve) 7.75% lekeÀ Lee Deewj efpemeceW DekeÌletyej 08 ceW 9.00% lekeÀ Repo Rate (Injection) which was at 7.75% and peaked to 9.00% in
Je=ef× ngF& Leer GmeceW ®ejCeye× lejerkesÀ mes keÀceer keÀjkesÀ Gmes efo. 04.03.09 keÀes 5.00% October-08 was reduced in stages to reach at 5.00% w.e.f. 04.03.09.
Reverse Repo Rate (Absorption), in sync with Repo Rate, was

efkeÀ³ee ie³ee~
efjJeme& jsHees oj (De@yemee@HMeve) keÀes jsHees oj kesÀ legu³e ceW DebleleesielJee efoveebkeÀ 04.03.09 ultimately settled at 3.50% w.e.f. 04.03.09.
keÀes 3.50% le³e efkeÀ³ee ie³ee~ Asset classification & provisioning norms relaxed in respect of delayed
efJeuebefyele yegefve³eeoer Heefj³eespeveeDeeW kesÀ mebyebOe ceW Deeefmle JeieeakeÀjCe leLee ÒeeJeOeeveerkeÀjCe infrastructure projects as a one-time measure. Risk weights for
commercial real estate loans were reduced to 100% from 150%.
ceevekeÀeW ceW SkeÀ yeejieer GHee³e kesÀ ªHe ceW ítì oer ieF&~ JeeefCeefp³ekeÀ mLeeJej mebHeoe
Provisioning requirements for Standard Assets slashed to 0.4% from
$eÝCeeW Hej peesefKece Yeeefjlee ceW 150% mes 100% lekeÀ keÀceer keÀer ieF&~ ceevekeÀ Deeefmle³eeW
earlier range of 1 to 2 percent. The assets which were standard as of
kesÀ efueS ÒeeJeOeeveerkeÀjCe keÀer DeeJeM³ekeÀlee keÀer HetJe&Jeleea ÞesCeer ceW 1 mes 2 ÒeefleMele keÀer 30.09.08 but there were subsequent delinquencies and borrowers
efiejeJeì neskeÀj Jen 0.4% jn ieF&~ efo. 30.09.2008 Hej pees Deeefmle³eeB ceevekeÀ Leer applied for restructuring were allowed to be considered as standard
Hejbleg yeeo ceW GveceW DeHe®eej nes ie³ee Deewj GOeejkeÀlee&DeeW ves Hegveme¥j®evee nsleg DeeJesove assets as of 31.03.09 provided the restructuring will be completed by
efkeÀ³ee nw GvnW 31.03.2009 Hej ceevekeÀ Deeefmle³eeW kesÀ ªHe ceW efJe®eej keÀjves nsleg June 2009. Banks need not make any provisions for the loss in present
Devegcele efkeÀ³ee nw~ yeMelex efkeÀ Hegveme¥j®evee petve 2009 mes Henues Hetjer keÀj oer peeS~ value terms for moneys receivable from the Government of India, for
yeQkeÀeW keÀes keÀpe& ceeHeÀer ³eespevee leLee keÀpe& mene³elee ³eespevee kesÀ Debleie&le Meeefceue the accounts covered under the debt waiver scheme and debt relief
KeeleeW kesÀ efueS Yeejle mejkeÀej mes ÒeeH³e jeefMe³eeW kesÀ efueS Jele&ceeve cetu³e ceW nesves scheme.
Validity of concessional interest period for Pre-shipment export credit

Jeeueer neefve kesÀ efueS ÒeeJeOeeve keÀjves keÀer keÀesF& DeeJeM³ekeÀlee veneR nw~
Heesle-ueoeve HetJe& efve³ee&le $eÝCe nsleg efj³ee³eleer y³eepe oj DeJeefOe keÀer JewOelee 180 efoveeW extended to 270 days from 180 days. Further, the period for Post-
mes yeæ{ekeÀj 270 efove keÀj oer ieF& nw~ FmekesÀ DeefleefjkeÌle Heesle-ueoeveesÊej efve³ee&le $eÝCe shipment export credit doubled to 180 days.
keÀer DeJeefOe ogieveer 180 efoveeW keÀer keÀj oer ieF& nw~ Growth trajectory
ef J ekeÀeme Òe#es H e-HeLe In the year 2008-09, banking sector generally witnessed corrective trends
in growth of deposits and advances. Growth in Aggregate Deposits of
Je<e& 2008-09 yeQefkebÀie #es$e ceW meeceev³eleë peceejeefMe Deewj DeefûeceeW ceW keÀer Je=ef× ceW megOeejkeÀ
Scheduled Commercial Banks (SCBs) at 19.8% was lower than 22.4% a
year ago. On a y-o-y basis, Credit Growth was 17.3% as against 22.3% in
ÒeJe=efÊe keÀe mee#eer jne nw~ Devegmetef®ele JeeefCeefp³ekeÀ yeQkeÀeW (Smemeeryeer) keÀer kegÀue peceejeefMe³eeW
ceW Je=ef× SkeÀ Je<e& HetJe& 22.4% keÀer DeHes#ee 19.8% keÀce Leer~ Je<e& oj Je<e& DeeOeej Hej $eÝCe the previous year and Non-Food credit of SCBs expanded by 17.5% on
Je=ef× efHeíues Je<e& kesÀ 22.3% keÀer DeHes#ee 17.3% jner Deewj Smemeeryeer kesÀ iewj KeeÐe $eÝCe top of the increase of 22.3% a year ago.
ceW Je<e& Yej HetJe& 22.3% keÀer Je=ef× kesÀ cegkeÀeyeues ceW 17.5% keÀe efJemleej ngDee~
At the end of March 2009, combined position of all scheduled commercial
cee®e& 2009 kesÀ Deble ceW meYeer Devegmetef®ele JeeefCeefp³ekeÀ yeQkeÀeW keÀer meb³egkeÌle efmLeefle $eÝCe pecee banks for the Credit Deposit Ratio was 72.32% (73.88% March-08),
DevegHeele kesÀ efueS 72.32% jner (cee®e& 08 Hej 73.88%), peceejeefMe³eeW ceW efveJesMe Investments (SLRs only) to Deposits was 30.43% (30.40% previous year)
(kesÀJeue SmeSueDeej) 30.43% jne (efHeíues Je<e& 30.40%), peceejeefMe³eeW mes vekeÀoer and Cash to Deposit was 6.75% (8.61% previous year).
6.75% Leer (efHeíues Je<e& 8.61%)~
There were mixed trends on the interest rate front. From the later part of
y³eepe oj Deieeæ[er ceW mebefceÞe ÒeJe=efÊe jner, Je<e& keÀer leermejer efleceener kesÀ yeeo mes y³eepe ojeW third quarter of the year, there was pressure for easing of interest rates. The
keÀes Deemeeve yeveeves kesÀ efueS oyeeJe jne~ SkeÀ Je<e& mes DeefOekeÀ DeJeefOe keÀer HeefjHekeÌJelee Jeeueer Term Deposits Rates for more than one year maturity of major banks were
ceer³eeoer peceejeefMe³eeW kesÀ efueS ÒecegKe yeQkeÀeW keÀe y³eepe oj cee®e& 08 keÀer meceeefHle kesÀ oj in the range of 7.75 – 8.75 percent on 27.03.09 as against 8.25 – 9.00
percent at the end of March-08. Benchmark Prime Lending Rates (BPLRs)
8.25-9.00 ÒeefleMele kesÀ efJe©× efo. 27.03.09 keÀes 7.75-8.75 ÒeefleMele keÀer ÞesCeer ceW jne~
of five major banks were in the range of 11.50 – 12.50 percent as against
HeeB®e ÒecegKe yeQkeÀeW keÀe yeW®eceeke&À cetue GOeej oj (yeerHeerSueDeej) efHeíues Je<e& kesÀ 12.25-
12.25 – 12.75 percent at the end of previous year.
12.75 ÒeefleMele kesÀ efJe©× 11.50-12.50 ÒeefleMele keÀer ÞesCeer ceW~
The Call Rate – Overnight MIBOR remained mostly between 10.00% and
15.00% in the first half of the year. It peaked to over 20% on 31st October
Je<e& keÀer ÒeLece íceener ceW ceebie oj efHeíueer jele keÀer cegbyeF& Deblej yeQkeÀ ÒemleeefJele oj
DeefOekeÀlej 10.00% Deewj 15.00% jner~ Gmeves 31 DekeÌletyej 2008 keÀes 20.00% keÀer 2008. Thereafter, it came down to in the range of 6.00 – 7.5% in the first
TB®eeF& keÀes ít efue³ee, GmekesÀ yeeo veJebyej 08 kesÀ ÒeLece meHleen ces 6.00-7.5% keÀer jWpe ceW week of November-08 and touched a low of 3.58% on 07.03.09 which
veer®es Dee ieF& Deewj 07.03.2009 keÀes Jen 3.58% lekeÀ keÀce nes ieF& pees Je<e& keÀer Mes<e remained more or less at that level for the remaining period of the year.
DeJeefOe lekeÀ meeceev³ele³ee Gmeer mlej lekeÀ jner~
The 1-year Gsec yield has come down from over 9.00% to around 5%
Je<e& kesÀ oewjeve 1-Je<e& peerSmeF&meer Dee³e 9.00% mes DeefOekeÀ mes keÀjerye 5% lekeÀ keÀce nes during the year. The 10-year yield declined to 5% from 9% during the
ieF&~ mebyebefOele DeJeefOe kesÀ oewjeve 10-Je<e& Dee³e 9% mes 5% lekeÀ Ieì ieF& corresponding period.
17
DeJemej Opportunities
Yeejle keÀer mekeÀue osMeer GlHeeo oj Je<e& 2009-10 ceW keÀjerye 6.00 jnsieer~ efHeíues Je<e& India’s GDP growth rate may be around 6% for the FY 2009-10.
keÀer leguevee ceW ³eÐeefHe Jen keÀce nesieer, Òe®eefuele JewefMJekeÀ Heefj¢M³e ceW Jen keÀeHeÀer Though it is on the lower side in comparison to previous years, it
Deemeeve efmLeefle nesieer~ GÐeesie, ke=Àef<e leLee mesJee #es$e ceW DeeefLe&keÀ ieefleefJeefOe³eeW Üeje would be much comfortable position in the prevailing global scenario.
The economic activities are expected to open up various banking
efJeefYeVe yeQefkebÀie mebYeeJeveeDeeW keÀer DeHes#ee nw~
possibilities encompassing industry, agriculture and service sectors.
megefKe&³eeW ceW DeeF& cegêe efmLeefle ceW lespeer mes efiejeJeì Dee jner nw Deewj Jele&ceeve ÒeJe=efÊe mes
The headline inflation has fallen sharply and recent trends suggest
Helee ®euelee nw efkeÀ Jen vekeÀejelcekeÀ nes jner nQ~ cegêe efmLeefle ceW keÀceer mes GHeYeeskeÌlee
that it may move to negative. The decline in inflation should support
consumption demand and reduce input costs for corporates.
ceebie keÀes meceLe&ve efceuesiee leLee keÀejHeesjsì kesÀ efueS efveJesMe ueeiele ceW keÀceer nes
peeSieer~
To defuse the economic recession, government spending on various
DeeefLe&keÀ ceboer keÀe ÒeYeeJe keÀce keÀjves kesÀ efueS mejkeÀej efJeefYeVe Heefj³eespeveeDeeW Hej projects are expected to increase for which a number of stimulus
Ke®e& keÀj jner nw, Gmes yeæ{eves keÀer DeHes#ee nw efpemekesÀ efueS Henues ner kegÀí Òeeslmeenve packages are already under implementation. This will provide avenues
HewkesÀpe keÀe³ee&efvJele efkeÀS pee jns nQ~ Fmemes yeQkeÀeW keÀes mebmeeOeve leLee GvekesÀ efJeefve³eespeve to banks for resources and its further deployment.
Large number of sectors require push in demand are infrastructure,

kesÀ efueS ceeie& efceuesiee~
yegefve³eeoer megefJeOeeSb, Hesìêsefue³ece GJe&jkeÀ, met®evee ÒeewÐeesefiekeÀer, Jem$e, ueesne leLee petroleum fertilizers, IT, textiles, iron & steel, automobiles, cement etc
HeÀewueeo, Jeenve, meerceWì Fl³eeefo pewmes #es$eeW ceW Yeejer mebK³ee ceW ceebie keÀes Òeeslmeenve osves and hence require huge investment. They will generate forward and
keÀer DeeJeM³ekeÀlee nw Deewj FmeefueS GmeceW Yeejer cee$ee ceW efveJesMe keÀjves keÀer pe©jle nw~ backward linkages with other sectors and facilitate growth and further
Jen Dev³e #es$eeW kesÀ meeLe DeûeJeleea Deewj HeM®eieeceer mebyebOe me=efpele keÀjWies leLee GmeceW investment. All factors taken together, demand for bank credit would
increase substantially.
Je=ef× nesieer Je DeefleefjkeÌle efveJesMe Yeer Deemeeveer mes nesiee~ meYeer keÀejkeÀ SkeÀ$e neskeÀj
yeQkeÀ $eÝCe ceebie ceW YejHetj Je=ef× nes peeSieer~ Agriculture being the occupation of majority of population and good
crop expected as normal rainfall forecasted, opportunities for banking
Deeyeeoer kesÀ DeefOekeÀebMe ueesieeW keÀe HesMee ke=Àef<e nesves mes Deewj meeceev³e Je<ee& nesves kesÀ
activities in vast areas are immense. Also, over the years, India has
built an extensive network of social safety-net programmes, including
HetJee&vegceeve mes De®íer HeÀmeue nesves keÀer DeHes#ee nw~ FmeefueS J³eeHekeÀ #es$e ceW yeQefkebÀie
ieefleefJeefOe³eeW keÀer Òe®egj mebYeeJeveeSb nQ~ keÀF& Je<eeX mes Yeejle ves OJepe-Heesle ûeeceerCe the flagship rural employment guarantee programme, which would
jespeieej ieejbìer keÀe³e&¬eÀce meefnle meeceeefpekeÀ megj#ee vesì keÀe³e&¬eÀceeW keÀe J³eeHekeÀ vesì keep the sector moving ahead.
Jeke&À mLeeefHele efkeÀ³ee nw efpememes ³en #es$e efJekeÀeme keÀer Deesj Deûemej nw~
Challenges
®egveewelf e³eeB
The future trajectory of the global crisis is not yet clear. The year
JewefMJekeÀ mebkeÀì efmLeefle keÀe YeeJeer Òe#esHe HeLe DeYeer lekeÀ mHe<ì veneR ngDee nw~ Je<e& 2009-10 will be more challenging especially for the banks to ensure
2009-10 efJeMes<ekeÀj DeLe& J³eJemLee kesÀ GlHeeokeÀ #es$eeW keÀes Meg× $eÝCe GHeueyOelee keÀes healthy flow of credit to the productive sectors of the economy. Some
megefveefM®ele keÀjves nsleg yeQkeÀeW kesÀ efueS Deewj Yeer ®egveewefleHetCe& jnsiee~ efvecvelej DeeefLe&keÀ of the key issues that would have to be addressed are lower economic
Je=ef×, efve³ee&le ceW keÀceer, DeOetjer Heefj³eespeveeSb, cegêe keÀe DeefmLej Gleej-®eæ{eJe pewmes growth, drop in exports, incomplete projects, volatile currency
kegÀí cenlJeHetCe& ceeceueeW keÀes mebyeesefOele keÀjvee nesiee~ movements, etc.
Inflation rate moving towards negative may push the economy from
cegêemHeÀerefle oj vekeÀejelcekeÀlee keÀer Deesj Deûemej nes jner nw~ Jen DeLe& J³eJemLee keÀes
disinflation to deflation. Sustained drop in prices may affect both
DeJemHeÀerefle mes DeHemHeÀerefle keÀer lejHeÀ keÀj mekeÀleer nw~ keÀerceleeW ceW peejer efiejeJeì keÀe
economic output and employment negatively.
DeeefLe&keÀ GlHeeo leLee jespeieej Hej vekeÀejelcekeÀ ÒeYeeJe Heæ[ mekeÀlee nw~
Banks have to look more to retail base for increasing resources as

corporate sectors would struggle with their diminishing cash flow
®etBefkeÀ keÀeHeexjsì #es$e Ëemeceeve vekeÀoer ÒeJeen leLee lejuelee Mele& mes petPe jne nw FmeefueS
yeQkeÀeW keÀes mebmeeOeveeW ceW Je=ef× keÀjves kesÀ efueS Kegoje DeeOeej Hej DeefOekeÀ O³eeve osvee and liquidity condition.
nesiee~
Growth of quality assets, which are normally low yielding, would be
iegCeJeÊeeHetCe& Deeefmle³eeW ceW Je=ef× efpemeceW meeceev³ele³ee Dee³e DeuHe jnleer nw~ peye tied up unless commensurate cost-effective CASA deposits are
lekeÀ Jen ueeiele ÒeYeeJeer keÀemee peceejeefMe keÀe DeevegHeeeflekeÀ meûenCe veneR keÀjles Gve mobilized.
Fee income will play a major role in the revenue topography of the
Hej yebOeve ueiee³ee peeS~
yeQkeÀ kesÀ jepemJe ceW MegukeÀ Dee³e keÀer cenlJeHetCe& YetefcekeÀe nesieer keÌ³eeWefkeÀ Deye lekeÀ pees bank as the Net Interest Margin obtaining till now may not be available
y³eepe ceeefpe&ve ÒeeHle nes jne Lee, Fmemes Deeies GHeueyOe veneR nes mekesÀiee~ any more.
®etBefkeÀ efce[ keÀeHeexjsì, SmeSceF& Deewj efve³ee&leeefYecegKe FkeÀeFb³eeB Del³eefOekeÀ oyeeJe ceW Maintenance of assets quality would require more vigorous exercise
nesves kesÀ keÀejCe Deeefmle³eeW keÀer iegCeJeÊee kesÀ Devegj#eCe kesÀ efueS Del³eefOekeÀ peesjoej as mid-corporate, SMEs and export oriented units are likely to be
under stress.
Òe³eeme keÀjves keÀer DeeJeM³ekeÀlee nesieer~
18
keÀejesyeej meceer#ee BUSINESS REVIEW
pecee jeefMe³eeB Deposits
Bank’s deposits increased by Rs.39,696 crore to Rs.189,708 crore during

yeQkeÀ keÀer pecee jeefMe³eeB Je<e& kesÀ oewjeve 39,696 keÀjesæ[ mes yeæ{keÀj ©. 189,708 keÀjesæ[ nes
the year recording a growth of 26.46 %. The domestic deposits stood at
ieF& pees 26.46% Je=ef× nw~ mJesoMeer pecee jeefMe³eeB Rs.159,487 crore witnessing an increase of
159,487 keÀjesæ[ ngF& pees efJeiele Je<e& keÀer 32.37% Rs.34,071 crore or 27.17% as against
Je=ef× keÀer leguevee ceW 34,071 keÀjesæ[ ³ee 27.17% nQ~ previous year’s growth of 32.37%.
yeQkeÀ keÀer DeefveJeemeer peceejeefMe³eeB Je<e& kesÀ oewjeve ©. Non-Resident Deposits of the Bank
10,909 keÀjesæ[ mes yeæ{keÀj ©. 11,056 keÀjesæ[ nes ieF& increased during the year from Rs.10,909
crore to Rs.11,056 crore and constituted
Deewj Glke=À<ì DeeOeej Hej kegÀue mJeosMeer pecee jeefMe³eeW
6.96% of aggregate domestic deposits on
ceW 6.96% Je=ef× mebmLeeefHele keÀer~ outstanding basis.
ye®ele yeQkeÀ peceejeefMe³eeW ceW 14.26% keÀer Je=ef× ngF& Savings Bank deposits grew by 14.26% and
Deewj ®eeuet pecee jeefMe³eeW ceW 3.21% keÀer efiejeJeì Current deposits down by 3.21% resulting
jner, HeefjCeecemJe©He keÀce ueeiele Jeeueer pecee jeefMe³eeW in growth of Low Cost deposits by 9.88%.
ceW 9.88% keÀer Je=ef× ngF&~ ye®ele SJeb ®eeuet pecee The share of low cost deposits comprising
savings and current deposits to total deposits
jeefMe³eeW keÀes efceueekeÀj keÀce ueeiele keÀer pecee jeefMe³eeW
is 31.47%.
keÀe efnmmee kegÀue peceejeefMe³eeW keÀe 31.47% nw~
The Bank has a well diversified deposit base with 12.24% of domestic
deposits coming from rural areas, 12.96 % from semi urban, 20.00% from
yeQkeÀ kesÀ Heeme Yeueer ÒekeÀej keÀe mJeosMeer peceejeefMe³eeW keÀe efJeefJeefOeke=Àle peceejeMeer DeeOeej nw,
efpeveceW 12.24% ûeeceerCe #es$eeW mes 12.96% DeOe& Menjer #es$eeW mes, 20.00% Menjer #es$eeW urban and 54.80% from metro areas. The bank’s total clientele base of 30
mes Deewj 54.80% ceneveiejer #es$eeW mes nQ~ yeQkeÀ keÀe kegÀue ûeenkeÀ 30 efceefue³eve nw, efpeveceW million consisted of 27.2 million depositors and 2.8 million borrowers as
cee®e& 2009 keÀer meceeefHle Hej 27.2 efceefue³eve peceekeÀlee& Deewj 2.8 efceefue³eve GOeejkeÀlee& nQ~ at end of March, 2009.
Deefûece Advances
yeQkeÀ keÀe mekeÀue Deefûece Je<e& kesÀ oewjeve 26.08% keÀer Je=ef× ope& keÀjles ngS ©. 29,940 Bank’s gross advances increased by Rs.29,940 crore to Rs.144,732 crore
during the year recording a growth of 26.08%. The gross domestic advances
keÀjesæ[ mes yeæ{keÀj ©. 144,732 keÀjesæ[ nes ie³ee~ mekeÀue mJeosMeer Deefûece ©. 115,354
at Rs.115,354 crore witnessed a growth of
keÀjesæ[ jne, pees efJeiele Je<e& 30.91% keÀer Je=ef× keÀer Rs.23,966 crore or 26.22% as against
leguevee ceW kegÀue efceueekeÀj ©. 23,966 keÀjesæ[ ³ee previous year’s growth of 30.91%.
26.22% nw~
The domestic credit growth was
mJeosMeer $eÝCe Je=ef× ceW meYeer ueeYekeÀeF& FkeÀeF³eeW contributed by all Strategic Business Units
(Smeyeer³et) Üeje ³eesieoeve efo³ee ie³ee~ mJeosMeer mekeÀue (SBUs). The position of outstanding
domestic gross credit was for Corporate
$eÝCe keÀer yekeÀe³ee efmLeefle keÀeHeexjsì kesÀ efueS ©. 56,228
Rs.56,228 crore (48.74%), SMEs
keÀjes[. (48.74%), SmeSceF& ©. 25,441 keÀjesæ[ Rs.25,441 crore (22.05%), Agriculture
(22.05%), ke=Àef<e ©. 16,284 keÀjesæ[ (14.12%) Rs.16,284 crore (14.12%) and Retail
Deewj Kegoje ©. 17,401 keÀjesæ[ (15.08%) Leer~ Rs.17,401 crore (15.08%).
Under Large Corporate segment, bank
ye=nle, keÀeHeexjsì KeC[ kesÀ Debleie&le nceves 174 Keeles
added 174 accounts. 14 Corporate Banking
peeæ[s nQ~ 14 keÀeHeexjsì yeQefkebÀie MeeKeeSb Deewj 7 mJeosMeer Branches and 7 domestic Overseas
DeesJejmeerpe MeeKeeSb ueieeleej keÀeHeexjsì GOeejkeÀlee&/ branches continue to cater exclusively to the specialised credit requirement
efve³ee&lekeÀeW keÀer efJeMes<eerke=Àle $eÝCe DeeJeM³ekeÀleeDeeW keÀe efJeMes<e ©He mes ÒeyebOe keÀj jner nQ~ of the Corporate borrowers / exporters.
mebj®eveelcekeÀ efJeÊe Infrastructure Finance

During the year, the Bank sanctioned Fund Based limit of Rs.9521 crore
and Non Fund Based limit of Rs.3563 crore to infrastructure covering
Je<e& kesÀ oewjeve yeQkeÀ ves efJeÐegle GlHeeove, otjmeb®eej, yevojieen, meæ[keÀ, efvecee&Ce þskesÀoejeW
Deeefo keÀes Meeefceue keÀjles ngS mebj®evee kesÀ Debleie&le efveefOe DeeOeeefjle 9521 keÀjesæ[ keÀer meercee power generation, telecommunications, ports, roads, construction
Deewj iewj efveefOe DeeOeeefjle ©. 3563 keÀjesæ[ keÀer meercee mJeerke=Àle keÀer nQ~ contractors etc.
19
lekeÀveerkeÀer cetu³eebkeÀve SJeb $eÝCe mecetnve Technical Appraisal & Loan Syndication
The Bank’s Technical Appraisal Department, manned by highly experienced

yeQkeÀ kesÀ lekeÀveerkeÀer cetu³eebkeÀve efJeYeeie Üeje, efpemeceW DevegYeJeer Fbpeerefve³ej lewveele nQ, efpevneWves
engineers, undertook appraisals of industrial projects, which helped the
Bank in picking up right kind of projects to lend reducing technology
DeewÐeesefiekeÀ Heefj³eespeveeDeeW keÀe cetu³eebkeÀve efkeÀ³ee, efpemekesÀ keÀejCe yeQkeÀ keÀes mener ÒekeÀej keÀer
Heefj³eespeveeDeeW keÀe GOeej osves nsleg ®egveves ceW mene³elee efceueer, efpememes ÒeewÐeesefiekeÀer mes mebyeefOele related risks. The incremental business generated were worth Rs.6676
peesefKece keÀce ngF&, ©. 6676 keÀjesæ[ keÀe Je=ef×Meerue keÀejesyeej efveefce&le ngDee Deewj $eÝCe crore and loan syndication process have and yielded fee based income of
mecet n ve Òeef ¬ eÀ³ee mes ©. 22.39 keÀjes æ [ keÀer Meg u keÀ DeeOeeef j le Dee³e keÀe ueeYe Rs.22.39 crore.
ngDee~ Export Credit
efve³ee&le $eÝCe The Bank is very active in meeting the importers and exporter clients’
financial requirements in domestic currency and also in foreign currency.
yeQkeÀ keÀe efve³ee&le $eÝCe 31 cee®e& 2009 lekeÀ ©. 6176 keÀjesæ[ nes ie³ee leLee efveJeue Our 189 branches across the country are authorized to handle foreign
mecee³eesefpele yeQkeÀ $eÝCe ceW efve³ee&le $eÝCe keÀer efnmmesoejer 6.98 keÀes ieF&~ exchange business and cater to the credit/ foreign exchange needs of
importers & exporters. The Bank’s export credit reached Rs.6176 Crore as
efve³ee&lekeÀeW Deewj iewj-efve³ee&lekeÀeW oesveeW keÀer efJeÊeer³e DeeJeM³ekeÀleeSB yee¿e JeeefCeefp³ekeÀ (F&meeryeer) on 31st March, 2009 and the share of export credit to net adjusted bank
$eÝCe Üeje meYeer MeeKeeDeeW Deewj mJeosMeer MeeKeeDeeW kesÀ ceeO³ece mes efJeosMeer cegêe $eÝCeeW mes credit stood at 6.98 %.
Hetjer keÀer peeleer nw~ Ssmes Deefûece keÀer kegÀue jeefMe ³eLee efoveebkeÀ 31.03.2009 keÀes ³etSme[er Financial requirements of both exporters and non- exporters are met through
1452 efceefue³eve (F&meeryeer³etSme[er 649 efceefue³eve Deewj efJeosMeer cegêe $eÝCe ³etSme[er 803 External Commercial Borrowings (ECB) at our overseas branches and
efceefue³eve) nw pees ©. 5624.81 keÀjesæ[ kesÀ yejeyej nw~ yeQkeÀ ves efJeosMeer cegêe ceW Heesleueoeve Foreign Currency loans at domestic branches. The total amount of such
advances as at 31-03-2009 was USD 1452 million (Comprising of ECBs
HetJe& Deewj HeesleeueoeveesÊej efve³ee&le $eÝCe Yeer efoS nQ Deewj ³eLee efoveebkeÀ 31.03.2009 keÀes of USD 649 Mn. and Foreign Currency Loan of USD 803 Mn). The bank
kegÀue yekeÀe³ee jeefMe ³etSme[er 75.56 efceueer³eve Leer~ also extended pre-shipment and post-shipment export credit in foreign
currency and the amount outstanding as at 31-03-2009 was USD 75.56
Kegoje $eÝCe
Mn.
Je<e& kesÀ oewjeve Kegoje #es$e ceW Je=ef× yeQkeÀ kesÀ efueS cenlJeHetCe& #es$e yevee jne~ mebHetCe& osMe kesÀ Retail Credit
23 kesÀvêeW ceW Heefj®eeefuele èfjìsue nye' kesÀ ceeO³ece mes O³eeve efo³ee ie³ee pees SkeÀue efKeæ[keÀer
The growth in retail sector is a thrust area for the bank and received focus
yeQefkebÀie keÀer mebkeÀuHevee Hej ®eueles nQ~ mebYeeefJele Kegoje ûeenkeÀeW kesÀ efueS ueievesJeeues mece³e ceW through the operationalised ‘Retail Hubs’ at 23 centres across the country
keÀìewleer keÀer ieF& Deewj $eÝCe megHego&ieer yeeOeecegkeÌle nes ieF& nw~ working on the concept of single window banking. The turnaround time is
reduced and the credit delivery is made hassle free for prospective retail
Je<e& 2008-09 kesÀ oewjeve Kegoje $eÝCe ©. 16287 keÀjesæ[ keÀer leguevee ceW yeæ{keÀj ©. 17401 clients.
keÀjesæ[ ngS efpemeceW ³eLee 31.03.2009 keÀes iewj KeeÐe ceW 15.4% nw~ DeeJeeme, yebOekeÀ
During the year 2008-09, Retail Credit increased from Rs.16287 crore to
$eÝCe, Dee@ìesefHeÀve, Jew³eefkeÌlekeÀ $eÝCe SJeb efMe#ee $eÝCeeW keÀes efceueekeÀj ³eespeveeiele Kegoje $eÝCe Rs.17401 crore and constituted 15.4 % of non-food credit as on 31.03.2009.
ceW 22.6% keÀer Je=ef× iegCeelcekeÀ mebefJeYeeie efvecee&Ce Hej O³eeve osles ngS ope& keÀer ieF&~ The Schematic retail credit comprising of Home Loan, Autofin and
Education loan recorded a growth of 22.6% with focus on building a
yeQkeÀ ves yee]peej ÒeJeeneW Hej O³eeve jKeles ngS Kegoje $eÝCeeW Hej mece³e-mece³e Hej DeHeves y³eepe quality portfolio.
ojeW keÀes efvejblej DevegketÀue yeveeS jKee~ y³eepe ojeW ceW DeeJeefOekeÀ Je=ef× mes yeæ{s ngS y³eepe
Bank has continuously fine tuned its interest rates on retail loans from time
oj kesÀJeue ve³es DeeJeeme $eÝCe GOeejkeÀlee&DeeW keÀes ueeiet keÀje keÀj DeefmLej oj ³eespeveeDeeW kesÀ to time keeping in view the market trends. Extra care was taken to insulate
Debleie&le efJeÐeceeve DeeJeeme $eÝCe GOeejkeÀlee&DeeW keÀes He=LekeÀ keÀjves nsleg Deefle meeJeOeeveer existing Home Loan borrowers even under floating rate schemes, from
yejleer ieF&~ Fme ûeenkeÀ kesÀefvêle ¢ef<ìkeÀesCe mes yeæ{les ngS y³eepe oj Heefj¢<³e ceW ie=n $eÝCe periodic increase in interest rates by making the increased interest rates
keÀe meg¢æ{ mebefJeYeeie megefveefM®ele nes Hee³ee~ meYeer Jele&ceeve Kegoje GOeejkeÀlee&DeeW kesÀ efueS applicable only to new Home Loan borrowers. Reduction in interest rates
has been passed on to all existing retail borrowers. To improve marketability
y³eepe ojeW ceW keÀìewleer Heeefjle keÀer ieF&~ efJe¬esÀ³elee ceW megOeej kesÀ efueS yeQkeÀ ves DeeJeeme $eÝCe,
Bank has provided free Personal Accident Insurance Cover to home loan
GOeejkeÀlee&DeeW kesÀ efueS efveMegukeÀ J³eefkeÌleiele ogIe&ìvee yeercee mebj#eCe GHeueyOe borrowers.
keÀje³ee nw~ In order to sustain a higher growth in consumer credits, Bank has reduced
GHeYeeskeÌlee GOeej ceW G®®eÊece Je=ef× yevee³es jKeves kesÀ GÎsM³e mes yeQkeÀ ves GHeYeeskeÌlee $eÝCeeW the interest rates on consumer loans like personal loans (including loans to
pensioners) as well as autofin loans.
pewmes Jew³eefkeÌlekeÀ $eÝCe (HesvMevejeW keÀes $eÝCe meefnle) kesÀ meeLe ner Dee@ìesefHeÀve $eÝCeeW Hej y³eepe
oj ceW keÀìewleer keÀer nw~ Our Education Loan portfolio registered 31% growth during the year,
outstanding increasing from Rs.1019 crore to Rs.1330 crore. Bank has
nceeje efMe#ee $eÝCe mebefJeYeeie Je<e& kesÀ oewjeve ©. 1019 keÀjes[ mes yeæ{keÀj meg¢æ{ ©He mes ©. reduced the applicable interest rates on education loans upto Rs.7.5 lakhs
1330 keÀjesæ[ nes ie³ee nw~ FmeceW 31% keÀer meg¢æ{ Je=ef× ope& keÀer ieF& nw~ yeQkeÀ ves ©. 7.5 from the earlier level of 11.00% p.a. to 10.50% p.a. To protect the interests
20
ueeKe lekeÀ efMe#ee $eÝCeeW Hej ueeiet y³eepe ojeW ceW 11.00% ÒeefleJe<e& kesÀ HetJe& mlej mes keÀìewleer of the students and their parents who avail of educational loans an optional
keÀj y³eepe oj 10.50% ÒeefleJe<e& keÀer nw~ íe$eeW SJeb GvekesÀ ceelee efHelee keÀe efnle megjef#ele life insurance cover with very competitive premium rate is made
available.
jKeves nsleg pees efMe#ee $eÝCe keÀe ueeYe Gþeles nw, SkeÀ JewkeÀefuHekeÀ yeercee mejb#eCe Del³eble
Òeefle³eesieer oj kesÀ meeLe GHeueyOe keÀje³ee ie³ee nw~ In tune with our emphasis on “Relationship beyond banking”, the bank
has formulated Special Home Loan Package w.e.f. 15.12.2008. Loan
èfjMleeW keÀer pecee HeBtpeer' Hej nceejs Üeje efoS pee jns efJeMes<e peesj kesÀ Deveg©He yeQkeÀ ves efoveebkeÀ sanctioned under Special Package are to the tune of Rs.200 crore under
15.12.2008 mes efJeMes<e DeeJeeme $eÝCe HewkesÀpe lew³eej efkeÀ³ee nw~ efJeMes<e HewkesÀpe kesÀ Debleie&le which special benefits such as waiver of processing charges and free Life
kegÀue efceueekeÀj ©. 200 keÀjesæ[ keÀe $eÝCe mJeerke=Àle efkeÀ³ee peelee nw, efpemekesÀ Debleie&le Insurance on the borrowers are provided for.
GOeejkeÀlee&DeeW keÀes Òeef¬eÀ³ee ÒeYeej ceW ítì Deewj efveMegukeÀ peerJeve yeercee GHeueyOe keÀje³ee The growth in respect of important schematic retail loan products during
peelee nw~ the year was as under :
³eespeveeSb 31.03.08 31.03.09 Je=ef× Growth

Schemes keÀes yekeÀe³ee keÀes yekeÀe³ee
Outstanding Outstanding jeefMe Amount %
(©. keÀjesæ[) (©. keÀjesæ[) (©. keÀjesæ[)
(Rs. Crore) (Rs. Crore) (Rs. crore)
mìej DeeJeeme $eÝCe mJeCe& pe³ebleer ûeeceerCe DeeJeeme efJeÊe ³eespevee meefnle
Star Home Loan including Golden Jubilee
Rural Housing Finance Scheme 5502 6507 1005 18.27
mìej efMe#ee $eÝCe ³eespevee

Star Education Loan Scheme 1019 1330 311 30.52
mìej DeeìesefHeÀve
Star Autofin Scheme 586 877 291 49.66
Je<e& kesÀ oewjeve cenlJeHetCe& ³eespeveeye× Kegoje $eÝCe GlHeeoeW kesÀ mebyebOe ceW Je=ef× efvecveevegmeej Priority Sector Advances
jnerë
Keeping in tune with the tradition, the bank is in the forefront in pursuing
ÒeeLeefcekeÀlee #es$e Deefûece the national policies for rural development and empowerment of rural
HejbHejeDeeW kesÀ Deveg©He ûeeceerCe efJekeÀeme leLee ûeeceerCe peve meeOeejCe keÀes meceLe& yeveeves kesÀ populace. The Bank has focussed attention for improvement of flow of
efueS je<ìêr³e veerefle³eeW keÀe Heeueve keÀjves ceW yeQkeÀ meyemes credit to agriculture sector. It provided relief
Deeies nw~ yeQkeÀ ves ke=Àef<e #es$e ceW $eÝCe ÒeJeen ceW megOeej measures to eligible farmers and improved
kesÀ efueS O³eeve kesÀefvêle efkeÀ³ee nw~ Hee$e efkeÀmeeveeW kesÀ their accessibility to formal credit. The Bank
efueS jenle GHee³e efkeÀS ie³es nQ Deewj DeewHe®eeefjkeÀ is relentlessly extending support to promote
$eÝCe keÀer GvekeÀer megueYelee ceW megOeej efkeÀ³ee nw~ jespeieej employment opportunities and poverty
DeJemejeW keÀes Òeeslmeeefnle keÀjves leLee iejeryeer Gvcetueve, alleviation, upliftment of poor and minority
iejeryeeW kesÀ GlLeeve Deewj DeuHemebK³ekeÀ mecegoe³eeW, meeLe communities as well as empowerment of
ner meeLe ceefnueeDeeW keÀes meceLe& yeveeves kesÀ efueS yeQkeÀ women.
ueieeleej men³eesie Òeoeve keÀj jne nw~
During the year under review, Priority
meceer#eeOeerve Je<e& kesÀ oewjeve ÒeeLeefcekeÀlee #es$e kesÀ Deefûece Sector advances increased from Rs. 32827
©. 32827 keÀjesæ[ mes yeæ{keÀj ©. 41472 keÀjesæ[ nes crore to Rs. 41472 crore (26.33% growth).
ieS (26.33% keÀer Je=ef×)~ ÒeeLeefcekeÀlee #es$e Deefûece Priority Sector advances accounted for
40% kesÀ efJeefveOee&efjle v³etvelece ceeveob[ keÀer leguevee ceW 46.97% of Adjusted Net Bank Credit
yeQkeÀ ves mecee³eesefpele efveJeue yeQkeÀ $eÝCe (SSveyeermeer) 46.97% keÀe De®íe ÒeoMe&ve efkeÀ³ee (ANBC) as against stipulated benchmark of 40%. Total agricultural
nw~ SSveyeermeer kesÀ 18% kesÀ efJeefveOee&efjle v³etvelece ceeveob[ keÀer leguevee ceW kegÀue ke=Àef<e Deefûece advances constituted 18.40% as against stipulated benchmark of 18% of
18.40% jne~ SSveyeermeer kesÀ 13.50% keÀer meebefJeefOekeÀ DeeJeM³ekeÀlee keÀer leguevee ceW ANBC. Direct Agricultural advances were 13.69 % as against statutory
Òel³e#e ke=Àef<e Deefûece 13.69% Lee~ SSveyeermeer kesÀ 10% kesÀ efJeefveOee&efjle mlej keÀer leguevee requirement of 13.50% of ANBC. The advances to weaker sections
ceW keÀcepeesj Jeie& kesÀ Deefûece 11.75% jns~ constitute 11.75% as against stipulated level of 10% of ANBC.
21
ÒeeLeefcekeÀlee #es$e kesÀ efJeefYeVe Keb[eW ceW DeefûeceeW kesÀ yekeÀe³ee kesÀ mebyebOe ceW efmLeefle efvecveefueefKele The position with regard to the outstanding of advances under various
nwë segments of Priority Sector are as under:-
(©. keÀjesæ[ ceW Rs. in crore)

efJeJejCe Particulars ³eLee efoveebkeÀ 31 cee®e& As of 31st March Jetef× Growth
2008 2009 jeefMe Amount ÒeefleMele Percentage
1. ke=Àef<e Agriculture 13,128 16,284 3,156 24.04
2. ueIeg GÐece Small Enterprises 11,703 15,444 3,741 31.97
3. Kegoje J³eeHeej Retail Trade 2,097 2,497 400 19.07
4. efMe#ee Education 1,010 1,326 316 31.29
5. DeeJeeme Housing 4,889 5,921 1,032 21.10
kegÀue ÒeeLeefcekeÀlee #es$e Total Priority Sector 32,827 41,472 8,645 26.33
ÒeeLeefcekeÀlee #es$e kesÀ Debleie&le kegÀí cenlJeHetCe& keÀe³e& efve<Heeove efvecveevegmeej jns ë Some of the notable performance under the areas of Priority Sector were :
efJeMes<e ke=Àef<e $eÝCe ³eespevee (SmeSmeerHeer)ë SmeSmeerHeer kesÀ Debleie&le ©. 7200 keÀjesæ[ kesÀ Special Agriculture Credit Plan (SACP) : Bank has disbursed a sum of
yepeì keÀer leguevee ceW yeQkeÀ ves ke=Àef<e #es$e kesÀ Debleie&le ©. 7390 keÀjesæ[ keÀer jeefMe keÀe Rs.7390 crore under agriculture sector as against the budget of Rs.7200
mebefJelejCe efkeÀ³ee nw~ GlHeeove $eÝCe ©. 3281 keÀjesæ[ leLee efveJesMe $eÝCe ©. 2345 keÀjesæ[ crore under SACP. The production credit accounted for Rs.3281 crore and
Lee~ yeQkeÀ ves 17727 veF& efveJesMe Heefj³eespeveeDeeW keÀes keÀe³ee&efvJele efkeÀ³ee nw efpemeceW ©. 1333 investment credit Rs.2345 crore. The Bank has implemented 17727 new
keÀjesæ[ keÀer $eÝCe ueeiele meefcceefuele nw~ investment projects involving a credit outlay of Rs.1333 crore.
efkeÀmeeve ¬esÀef[ì keÀe[& (kesÀmeermeer) ë yeQkeÀ ves ©. 1594 keÀjesæ[ keÀer meercee kesÀ meeLe 203005 Kisan Credit Cards (KCC) : Bank has issued 203005 KCC with credit
efkeÀmeeve ¬esÀef[ì keÀe[& peejer efkeÀS nQ~ Deye lekeÀ 1048,181 efkeÀmeeve ¬esÀef[ì keÀe[& (meb®e³eer) limit of Rs.1594 crore. So far, 1048,181 Kisan Credit Cards (cumulative)
peejer efkeÀ³es ie³es nQ, efpeveceW ©. 3770 keÀjesæ[ keÀer efJeÊeer³e ueeiele meefcceefuele nw~ involving financial outlay of Rs.3770 crore has been issued.
$eÝCe mJewHe ³eespeveeë FmekeÀer ©HejsKee, $eÝCeûemle efkeÀmeeveeW keÀes GvekeÀer yekeÀe³ee os³e jeefMe³eeW Debt Swap Scheme : It is designed to help the indebted farmers to redeem
kesÀ efueS meentkeÀejeW mes cegkeÌle keÀjeves kesÀ efueS lew³eej keÀer ieF& nw~ yeQkeÀ ves Fme ³eespevee kesÀ their outstanding dues to money lenders. Bank has so far covered 121
Debleie&le 121 ieeBJeeW keÀes meefcceefuele efkeÀ³ee nw, pees efkeÀ meentkeÀej cegkeÌle ieeBJe kesÀ ªHe ceW villages under the Scheme which have been declared as money lender free
villages. Disbursement amounted Rs.13.28 crore under the scheme
Ieesef<ele efkeÀS ie³es nQ~ ³eespevee kesÀ Debleie&le $eÝCe mJewHe kesÀ efueS 8690 KeeleeW keÀes meefcceefuele
covering 8690 accounts towards Debt Swap and Rs.17.15 crore for other
keÀj ©. 13.28 keÀjesæ[ keÀer jeefMe Deewj ueeYeeefLe&³eeW keÀer Dev³e Deeies ®eueves Jeeueer ieefleefJeefOe³eeW
ongoing farm activities of the beneficiaries.
kesÀ efueS ©. 17.15 keÀjesæ[ keÀer jeefMe keÀe mebefJelejCe efkeÀ³ee ie³ee nw~
Financial literacy cum Credit Counselling – ‘ABHAY’ : As a part of
efJeÊeer³e mee#ejlee-men-$eÝCe HejeceMe& - ``DeYe³e'' meeceeefpekeÀ Òeefleye×lee kesÀ Yeeie kesÀ
social commitment, the Bank started credit counselling service centres
ªHe ceW yeQkeÀ ves v³eeme DeYe³e kesÀ lelJeeJeOeeve ceW ®eej kesÀvêeW Hej DeLee&le cegbyeF&, ®ewVes, JeOee&
under the aegis of the trust - Abhay at four centres, namely Mumbai,
leLee iegceuee ceW $eÝCe mesJee kesÀvê ÒeejbYe efkeÀ³es nQ~ Fve meYeer ®eej kesÀvêeW ves 3500 mes DeefOekeÀ Chennai, Wardha and Gumla. All the four centres have so far handled
ceeceuees Hej keÀej&JeeF& keÀer nw~ Fve kesÀvêeW ves efJeÊeer³e ³eespevee leLee ¬esÀef[ì keÀe[eX kesÀ efJeJeskeÀHetCe& more than 3500 cases. These centres have also organized seminars to
GHe³eesie kesÀ mebyeOe ceW pevemeeOeejCe keÀes efMeef#ele keÀjves kesÀ efueS mesefceveej Yeer Dee³eesefpele educate people in respect of financial planning and judicious use of credit
efkeÀS nQ~ cards.
mìej mJejespeieej ÒeefMe#eCe mebmLeeveë yeQkeÀ ves yesjespeieej ³egJee, efkeÀmeeve Deewj ceefnuee The Star Swarozgar Prashikshan Sansthan (SSPS) : Bank sponsor
GÐeefce³eeW keÀes efMeef#ele keÀjves kesÀ efueS ÒeefMe#eCe, HejeceMe& Deewj HejeceMe& ceeie&oMe&ve kesÀ efueS initiative for imparting training, counselling and consultancy guidance to
Òee³eesefpele Henue keÀer nw~ Henuee Ssmee ÒeefMe#eCe mebmLeeve YeesHeeue, GmekesÀ yeeo efMeJeepeer educate unemployed youth, farmer and women entrepreneurs. First such
efJeMJeefJeÐeeue³e, keÀesuneHegj ceW SkeÀ Deewj GHe kesÀvê ÒeejbYe efkeÀ³ee ie³ee~ ûeeceerCe efJekeÀeme training institute was started at Bhopal followed by another sub-centre at
ceb$eeue³e, Yeejle mejkeÀej keÀer met®evee kesÀ Devegmeej yeQkeÀ ves cee®e& 2009 lekeÀ ©[mesìer ÒekeÀej Shivaji University, Kolhapur. As per the advise of Ministry of Rural
kesÀ meele ÒeefMe#eCe kesÀvê Keesues nQ~ Development, GoI, Bank has opened seven RUDSETI type training centres
efJeÊeer³e meceeJesMeve ë yeQkeÀ efve<þeHetJe&keÀ meYeer yeQefkeÀie GlHeeoeW leLee mesJeeDeeW keÀes Gve lekeÀ upto March 2009.
ues pee jne nw, pees Deye lekeÀ efJeÊeer³e mesJeeDeeW mes Jebef®ele jns nQ~ yeQkeÀ ves Deye lekeÀ 17 ueeKe Financial Inclusion : Bank has been holistically taking all banking
mejue Keeles Keesues nQ Deewj ûeenkeÀeW keÀes 50895 yee³eescesefì^keÀ mceeì& keÀe[& peejer efkeÀS nQ~ products and services to those who were till now deprived of financial
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nQ[ nsu[ ef[JeeFme leLee ìefce&veueeW kesÀ GHe³eesie Üeje otjJeleea mLeeveeW kesÀ ûeenkeÀeW keÀes MeeKee services. Bank has so far opened 17 lacs No Frill accounts and issued
jefnle yeQefkebÀie cee@[ue GHeueyOe keÀje³ee ie³ee nw~ meeceeefpekeÀ megj#ee HeWMeve kesÀ Yegieleeve leLee 50895 biometric smart cards to the customers. By use of handheld device
je<ìêr³e jespeieej ieejbìer ³eespevee pewmeer cee@[ue megefJeOeeSb ueeYeeefLe&³eeW kesÀ ojJeepes lekeÀ efveMegukeÀ and terminals, customers at remote places are provided with branchless
Hengb®eeF& ieF& nQ~ banking model. Such model facilitates payment of social security pension
and National Rural Employment Guarantee Scheme at the doorsteps of the
efkeÀmeeve keÌueye ë yeQkeÀ ves 3500 efkeÀmeeve keÌueye kesÀ ieþve ceW men³eesie Òeoeve efkeÀ³ee nQ~ ³en
beneficiaries at free of cost.
SkeÀ Ssmee ceb®e nw, pees ke=Àef<e lekeÀveerkeÀ, cetu³e JeOe&ve kesÀ efueS Gef®ele ÒeewÐeesefiekeÀer DeHeveeves
Deewj efveefJeef<ì Deewj GlHeeove kesÀ mener yeepeej ce=u³e keÀe ueeYe Gþeves kesÀ efueS veJeervelece Farmers’ Club : Bank has assisted to form 3500 Farmers’ Club, which
peevekeÀejer Òeoeve keÀjlee nw~ are forum for transmitting the latest knowledge on agriculture technique,
adoption of appropriate technology for value addition and enjoy the benefits
efJeYesokeÀ y³eepe oj kesÀ Debleie&le efJeÊe-Hees<eCe ë ³eespevee kesÀ Debleie&le 4% keÀer efj³ee³eleer oj
of correct market price for input and output.
mes efJeÊe Hees<eCe nsleg Dee³e mecetn ®e³eve kesÀ efueS Yeejle mejkeÀej ves Òel³eskeÀ efleceener ceW Òeefle
ûeeceerCe MeeKee kesÀ efueS keÀce mes keÀce 10 $eÝCeeW keÀe ue#³e efveOee&efjle efkeÀ³ee nw~ Je<e& kesÀ Financing under Differential Rate of Interest : Under the scheme to
oewjeve yeQkeÀ ves [erDeejDeeF& ³eespevee kesÀ Debleie&le 6500 ceeceueeW keÀes mJeerke=Àefle Òeoeve keÀer~ finance at concessional rate of 4% to select income groups, the Government
of India has set a target of atleast 10 loans per rural branch per quarter.
DeuHe mebK³ekeÀ mecegoe³eeW kesÀ keÀu³eeCe kesÀ efueS ÒeOeeveceb$eer keÀe ve³ee 15 met$eer³e keÀe³e&¬eÀceë
Bank has sanctioned 6500 cases under DRI during the year.
yeQkeÀ ves Deieues 3 Je<eeX ceW ³en megefveefM®ele keÀjves kesÀ efueS SkeÀ KeekeÀe lew³eej efkeÀ³ee nw efkeÀ
2009-10 keÀer meceeefHle lekeÀ DeuHe mebK³ekeÀ mecegoe³eeW kesÀ efueS ÒeeLeefcekeÀlee #es$e GOeej keÀes Prime Minister’s new 15-point programme for the welfare of minority
15% lekeÀ yeæ{e³ee peeS~ 31.03.09 keÀes yekeÀe³ee efmLeefle ©. 4818 keÀjesæ[ Leer, pees efkeÀ communities : Bank has prepared a roadmap for next 3 years to ensure
ÒeeLeefcekeÀlee #es$e kesÀ Debleie&le ue#³e keÀe 11.62% nw~ that the priority sector lending to minority communities is raised to 15% by
the end of 2009-10. The outstanding position as on 31.03.09 was Rs.4818
mJeCe& pe³ebleer ûeeceerCe DeeJeeme efJeÊe ³eespevee (peerpesDeejS®eSHeÀSme) ë yeQkeÀ ves je<ìêr³e crore which is 11.62% of target under priority sector.
DeeJeeme yeQkeÀ Üeje Je<e& kesÀ efueS efoS ie³es ue#³e keÀes peerpesDeejS®eSHeÀSme kesÀ Debleie&le
18104 ceeceueeW ceW efJeÊe Hees<eCe Üeje Heej keÀj efue³ee nw~ Golden Jubilee Rural Housing Finance Scheme (GJRHFS) : The Bank
surpassed the targets given by National Housing Bank for the year by
ceeF¬eÀes efJeÊe - mJe³eb mene³elee mecetn (SmeS®epeer) ë ûeeceerCe peve meeOeejCe keÀes efJeMes<e financing 18104 cases under GJRHFS.
ªHe mes meceepe kesÀ keÀcepeesj JeieeX keÀes Fme no mes yeenj efvekeÀeueves keÀes yeæ{eJee osves kesÀ efueS
yeQkeÀ ves 188,000 mes DeefOekeÀ mJe³eb mene³elee mecetneW keÀes Òeeslmeeefnle efkeÀ³ee nw, efpeveceW mes Micro Finance – ‘Self Help Groups’ (SHGs) : In order to enhance the
142,000 yeQkeÀ $eÝCe mes mecye× nQ~ Fmeces ©. 580 keÀjesæ[ keÀer efJeÊeer³e mene³elee meefcceefuele outreach to the rural populace, especially to the weaker sections of the
nw~ yeQkeÀ ves 21 ceeF¬eÀes efJeÊe mebmLeeDeeW (SceSHeÀDeeF&) keÀes kegÀue efceueekeÀj ©. 240 keÀjesæ[ society, the Bank has promoted more than 188,000 SHGs of which 142,000
keÀer jeefMe mJe³eb mene³elee mecetneW keÀes Deeies GOeej osves kesÀ efueS efJeÊe Heesef<ele keÀer nw~ Fve are credit linked to the Bank involving financial assistance of Rs.580
ceeF¬eÀes efJeÊe mebmLeeDeeW keÀer 1818,179 meom³elee kesÀ meeLe 99,599 mJe³eb mene³elee mecetneW crore. The Bank has financed 21 Micro Finance Institutions (MFIs) for
mes $eÝCe menye×lee nw~ onward lending to SHGs to the tune of Rs.240 crore. These MFIs are
having credit linkage for 99,599 SHGs with the membership of 1818,179.
peveÞeer yeercee ³eespevee (pesyeerJeeF&)ë Yeejleer³e peerJeve yeercee kesÀ meeLe yeQkeÀ ves menceefle %eeHeve
Hej nmlee#ej efkeÀ³ee nw efpemekesÀ Devleie&le yeQkeÀ mes $eÝCe menye× meefnle ceefnuee mJe³eb Janashree Bima Yojana (JBY) : Bank has signed MOU with LIC of
mene³elee mecetn kesÀ efueS pesyeerJeeF& kesÀ lenle yeercee keÀJej Òeoeve efkeÀ³ee peeSiee leLee pesyeerJeeF& India to provide with insurance cover under JBYfor the Women Self Help
kesÀ Devleie&le Deye lekeÀ 50621 ceefnueeDeeW keÀes Meeefceue efkeÀ³ee ie³ee nw~ Groups which are credit linked to the Bank and so far covered 50621
women members under JBY.
101 ieebJeeW keÀe SkeÀerke=Àle efJekeÀemeë ueesieeW keÀer menYeeefielee Üeje mJe-efveYe&j ieebJeeW kesÀ
Integrated development of 101 villages : The project was launched by
efJekeÀeme keÀes yeQkeÀ ves DeejcYe efkeÀ³ee leLee Fmes yeQkeÀ keÀer mene³elee leLee mJewef®íkeÀ mebmLee keÀe
the Bank to develop self reliant villages through peoples participation and
meceLe&ve ÒeeHle ngDee~ Deye lekeÀ Fme ³eespevee kesÀ Debleie&le 17 jep³eeW kesÀ 78 efpeueeW ceW HewÀues
Bank’s assistance and voluntary agencies support. So far, 128 villages
128 ieebJeeW keÀes keÀJej efkeÀ³ee pee ®egkeÀe nw~
spread over 17 states and 78 districts have been covered under the scheme.
ûeeceerCe Deejesi³e ³eespeveeë ûeeceerCe #es$eeW ceW keÀce ueeiele kesÀ ÒemeeOeve efvecee&Ce nsleg mene³elee
Rural Sanitation Scheme : Bank has launched the scheme to provide
Òeoeve keÀjles ngS veeieefjkeÀ leLee J³eefkeÌleiele mJeemL³e megefJeOeeSb Òeoeve keÀjves keÀer ³eespevee yeQkeÀ
civic and personal hygiene facility by providing assistance for construction
ves DeejcYe keÀer~
of low cost toilets in rural areas.
Devegmete®f ele peeefle (De.pee.) leLee Devegmete®f ele pevepeeefle (De.pe.pee.) keÀes $eÝCe megeJf eOeeSë
Credit Facilities to Scheduled Castes (SCs) & Scheduled Tribes (STs):
De.pee. leLee De.pe.pee. kesÀ keÀu³eeCe kesÀ efueS yeQkeÀ efJeMes<e peesj os jne nw leLee FvekeÀes
Bank is giving special emphasis on the welfare of the SCs & STs and
Deefûece Òeoeve keÀjves kesÀ efueS yeQkeÀ ves efvecveefueefKele Henue keÀer nQë
following initiatives are taken to step up advances to them :
ÒeKeC[ Deewj efpeuee $eÝCe ³eespeveeDeeW keÀes lew³eej keÀjves ceW De.pee. leLee De.pe.pee. keÀes In preparation of Block and District Credit Plans, special weightage is
efJeMes<e cenlJe efo³ee ie³ee nQ~ given to SCs and STs.
De.pee. leLee De.pe.pee. keÀes Òeoeve efJeÊeHees<eCe kesÀ keÀe³e&efve<Heeove keÀer meceer#ee efpeuee District Level Consultative Committee is reviewing the performance
mlejer³e HejeceMe&oe$eer meefceefle Üeje keÀer peeleer nw~ of finance extended to SCs and STs.
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efve³eespeve leLee efJekeÀeme ³eespeveeDeeW meefnle $eÝCe menye×lee nsleg efpeuee De.pee./De.pe.pee. Lead District Managers are keeping a close liaison with District SC/
ÒeeefOekeÀeefj³eeW kesÀ meeLe DeûeCeer efpeuee ÒeyebOekeÀ melele mecHeke&À yeveeS jKeles ST authorities for linkage of credit with employment and development
nQ~ schemes.
GOeej Òeef¬eÀ³eeDeeW leLee veerefle³eeW keÀer meceer#ee keÀjles ngS yeQkeÀ ³en megefveefM®ele keÀjlee nw Bank is periodically reviewing the lending procedures and policies to
efkeÀ De.pee./De.pe.pee. keÀer J³eefkeÌle³eeW keÀes mJeerke=Àle $eÝCe mece³e mes leLee Gef®ele cee$ee ensure that the loans are sanctioned to SC/ST persons in time and in
ceW GHeueyOe nes~ adequate quantity.
kesÀvê Üeje Òee³eesefpele DeveskeÀeW ³eespeveeDeeW kesÀ Devleie&le De.pee./De.pe.pee. kesÀ ueeYeeefLe&³eeW Credit is provided by the Bank to SC/ST beneficiary under several
keÀes yeQkeÀ Üeje $eÝCe Òeoeve efkeÀ³ee peelee nw efpemekesÀ efueS mejkeÀejer SpeWefme³eeW Üeje centrally sponsored schemes for which subsidies received through
DeeefLe&keÀ mene³elee ÒeeHle nesleer nw~ Government agencies.
DeelceefJeMJeeme efveefce&le keÀjves leLee efye®eewefue³eeW keÀes otj keÀjves kesÀ efueS yeQkeÀ De.pee./ Bank also organised SC/ST borrowers meet to inculcate the confidence
De.pe.pee. GOeejkeÀlee&DeeW keÀer yewþkeÀ Dee³eesefpele keÀjlee nw~ and to eliminate the middle man.
ÒeeLeefcekeÀlee #es$e kesÀ Devleie&le 276061 De.pee./De.pe.pee. ueeYeeefLe&³eeW keÀes yeQkeÀ ves The Bank has extended finance to the tune of Rs.1699 crore to 276061 SC/
©. 1699 keÀjesæ[ keÀe efJeÊeHees<eCe efkeÀ³ee~ De.pee./De.pe.pee. ueeYeeefLe&³eeW keÀes Òeoeve ST beneficiaries under priority sector. The recovery performance of loans
$eÝCe keÀer Jemetueer keÀe keÀe³e&efve<Heeove efvecveevegmeej jneë granted to SC/ST beneficiaries is as under:
(©. keÀjesæ[ ceW) (Rs. in crore)
efJeJejCe ceebie Jemetueer Jemetueer % Particulars Demand Recovery Recovery %
ke=Àef<e 283 211 75% Agriculture 283 211 75%
Small Scale
ueIeg GÐeesie 56 36 64% Industries 56 36 64%
Other Priority
Dev³e ÒeeLeefcekeÀlee #es$e 217 142 65% Sector 217 142 65%
kegÀue 556 389 70% TOTAL 556 389 70%
DeûeCeer yeQkeÀ GÊejoeef³elJe ë Lead Bank Responsibility
yeQkeÀ 5 jep³eeW DeLee&le PeejKeb[ (15), ceneje<ì^ (12), ceO³eÒeosMe (12), GÊej ÒeosMe (7), The Bank has been assigned with Lead Bank responsibility in 48 districts
Deewj Gæ[ermee (2) ceW HewÀues 48 efpeueeW ceW DeûeCeer yeQkeÀ keÀer efpeccesoejer efveYee jne nw~ Fve meYeer spread over 5 states viz. Jharkhand (15), Maharashtra (12), Madhya Pradesh
DeûeCeer efpeueeW ceW yeQkeÀ DeûeCeer yeQkeÀ kesÀ ªHe ceW DeHevee oeef³elJe efveYee jne nw~ meYeer DeûeCeer (12), Uttar Pradesh (7) and Orissa (2). The Bank has been successfully
efpeueeW ceW Je<e& kesÀ 2008-09 kesÀ efueS Jeeef<e&keÀ $eÝCe ³eespevee ÒeejbYe keÀer ieF& nw, efpeveceW nceejs discharging its duties of Lead Bank in all these lead districts. The Annual
Credit Plan for the year 2008-09 was launched in all the Lead Districts
yeQkeÀ kesÀ efueS ©. 4223 keÀjesæ[ keÀer $eÝCe ueeiele Meeefceue nQ~ yeQkeÀ keÀer GHeueefyOe ©. 4250
involving credit outlay of Rs.4223 crore for our Bank. The achievement of
keÀjesæ[ nQ~ the Bank is Rs. 4250 crore.
ceeF¬eÀes ueIeg SJeb ceO³ece GÐece (Smeyeer³et - SmeSceF&)
Micro, Small & Medium Enterpriese (SBU – SME)
Je<e& 2008-09 kesÀ oewjeve SmeSceF& #es$e keÀes $eÝCe ceW Je=ef× ©. 20400 keÀjesæ[ mes ©.
During the year 2008-09, credit to SME sector grew from Rs.20400 crore
25,441 keÀjesæ[ ngF& DeLee&le efJeiele Je<e& kesÀ oewjeve 25.8% keÀer leguevee ceW 24.71% Je=ef×
to Rs.25,441 crore i.e. a growth of 24.71% as against 25.8% during the
ngF&~ Òeefle Keelee Deewmele efJeÊe keÀer jeefMe ©. 4.25 ueeKe nw~ SmeSceF& keÀes meerpeerìerSceSmeF& previous year. The average amount of finance per account stood for Rs.4.25
³eespevee kesÀ Debleie&le mebHeeefM&JekeÀ cegkeÌle $eÝCe Òeoeve efkeÀ³ee ie³ee efpemeceW ©. 50 ueeKe lekeÀ lacs. Collateral free loans are being given under CGTMSE scheme to
kesÀ $eÝCe nsleg ve mebHeeefM&JekeÀ ³ee Dev³e He#e ieejbìer efve³ele nw~ MSEs, where for loans upto Rs. 50 lakhs, no collateral or third party
cenlJe Jeeues #es$eeW kesÀ efueS nceejer J³etn j®evee nw keÌuemìj DeeOeeefjle GOeej, ®ewveue $eÝCe, guarantee are stipulated.
efJeÐeceeve GlHeeoeW pewmes mìej ueIeg GÐeesie megefJeOee, ceefnuee GÐeefce³eeW kesÀ efueS efÒe³eoMe&veer Our strategies for the thrust areas are Cluster based lending, Channel
³eespevee~ Je<e& kesÀ oewjeve kegÀue 88 keÌuemìj DeeOeeefjle ³eespeveeSb Hetjs osMe ceW lew³eej keÀer ieF& SJeb Credit, revamping of existing products such as Star Laghu Udyog Suvidha,
Je<e& kesÀ oewjeve keÀe³ee&efvJele keÀer ieF& leLee nceeje kegÀue $eÝCe efveJesMe ©. 1000 keÀjesæ[ mes Priyadarshini Yojana for women Entrepreneurs. In all 88 cluster based
DeefOekeÀ jne~ FveceW mes keÀe<þ nmlekeÀuee, ìskeÌmemìeFue [eFbie/efÒeefìbie, nLekeÀjIee yegvekeÀj, schemes across the country were implemented during the year and our
total credit exposure was over Rs.1000 crore. Some of these were artisan
HelLej ef®eveeF&, efmeuJej efHeÀefueûeer, keÀe<þ vekeÌkeÀeMeer, Deewj pejer keÀce&keÀej pewmes kegÀí keÀejeriej
clusters such as Wooden Handicrafts, Textile Dyeing/Printing, Handloom
keÌuemìj Les~ Weavers, Stone Art, Silver Filigree, Wood Carvers, and Zari Workers.
yeQkeÀ Üeje Yeejleer³e yeQefkebÀie mebefnlee Deewj ceevekeÀ yees[& Üeje efveefce&le ceeF¬eÀes leLee ueIeg GÐeceeW The Bank has adopted the Code of Commitment to Micro and Small
keÀer Òeefleye×lee keÀe ceevekeÀ DeHevee³ee ie³ee~ je<ìêr³e SceSmeSceF& HegjmkeÀejeW keÀes Òeoeve keÀjves Exterprises devised by Banking Codes and Standards Board of India. Our
leLee ceeF¬eÀes leLee ueIeg GÐeceeW nsleg mejueerke=Àle meeceev³e ceevekeÀ $eÝCe lew³eej keÀjves nsleg Bank was represented on the Working Group constituted by RBI to study
24
Yeejleer³e efj]peJe& yeQkeÀ Üeje ieefþle DeO³e³eve keÀe³e& oue ceW nceejs yeQkeÀ ves ÒeefleefveefOelJe the criteria for awarding the National MSME awards and also to devise a
efkeÀ³ee~ simplified common standard Loan Application Form for Micro & Small
Enterprise.
DeeefLe&keÀ ceboer kesÀ ÒeejbYe ceW SceSmeSceF& Üeje GþeF& pee jner keÀefþveeF&³eeW keÀes Hen®eeveves Jeeues We are one of the first Banks to recognize the difficulties faced by MSME
ÒeLece yeQkeÀeW ceW SkeÀ nce Yeer Les leLee SceSmeSceF& FkeÀeF&³eeW keÀes mece³e Hej leLee DeeJeM³ekeÀ in the wake of economic slowdown and proactively set up MSME Care
mene³elee Òeoeve keÀjves kesÀ efueS mJeleë Òesefjle neskeÀj nceves SceSmeSceF& kesÀ³ej mesvìj (nsuHe Centres (Help Desks) to provide timely and needy support to MSME
[smkeÀ) mLeeefHele efkeÀ³ee~ SceSmeSceF& ûeenkeÀeW keÀer osKeYeeue kesÀ efueS Òel³eskeÀ Deb®eue ceW SkeÀ units. A Nodal Officer for SME has been identified in each zones to take
vees[ue DeefOekeÀejer lewveele efkeÀ³ee ie³ee~ ûeenkeÀeW lekeÀ HengB®eves kesÀ Òe³eeme ceW mecHetCe& osMe ceW care of MSME clients. Also, MSME Customer Meets were organized all
over the country in an effort to reach out to customers.
SceSmeSceF& ûeenkeÀ meccesueve keÀe Yeer Dee³eespeve efkeÀ³ee ie³ee~
Forex Business
efJeosMeer keÀejesyeejë
During the year 2008-09, Export turnover was Rs. 35891 Crore (y-o-y
Je<e& 2008-09 ceW efve³ee&le HeC³eeJele& ©. 35891 keÀjesæ[ (Je<ee&vegJe<e& 26.7% keÀer Je=ef×) Deewj growth 26.7%) and the Import turnover was Rs. 30598 Crore (y-o-y
Dee³eele HeC³eeJele& ©. 30598 keÀjesæ[ jne (Je<ee&vegJe<e& 25% keÀer Je=ef×)~ efJeosMeer efJeefvece³e growth 25.0%). The Bank continues to be a leading player in forex market.
The aggregate turnover of Bank’s Treasury Branch during the year was
keÀejesyeej ceW yeQkeÀ keÀer DeûeCeer YetefcekeÀe efvejblej peejer jner nw~ yeQkeÀ keÀer keÀes<eeieej MeeKee
Rs.1554023 Crore (y-o-y growth 13.8%).
keÀe Je<e& kesÀ oewjeve kegÀue HeC³eeJele& ©. 1554023 keÀjesæ[ jne nw (Je<ee&vegJe<e& 13.8% keÀer
Investments
Je=ef×)~
Investments are made in accordance with the comprehensive policy in this
efveJesMeë regard approved by the Board. The policy is reviewed periodically to
respond to market developments / regulatory requirements. During the
Fme mebyebOe ceW yees[& Üeje Devegceesefole J³eeHekeÀ veerefle kesÀ DevegªHe efveJesMe efkeÀ³ee ie³ee~ yee]peej
year, Bank maintained an optimum level of investments keeping a balance
ieefleefJeefOe³eeW/efve³eecekeÀ DeeJeM³ekeÀleeDeeW keÀer Òeefleef¬eÀ³ee nsleg DeeJeefOekeÀ leewj Hej Fme veerefle between yield income and market risk.
keÀer meceer#ee keÀer peeleer nw~ Je<e& kesÀ oewjeve, Dee³e leLee yee]peej peesefKece kesÀ ceO³e meblegueve
During the year, Bank’s gross investment increased by Rs.11, 206.84
keÀe³ece jKeles ngS yeQkeÀ ves G®®elece mlej lekeÀ efveJesMe keÀes yeveeS jKee~ crore to Rs.53,317.00 (growth of 26.61%). Domestic Investment
Je<e& kesÀ oewjeve yeQkeÀ keÀe mekeÀue efveJesMe ©. 11,206.84 keÀjesæ[ mes yeæ{keÀj ©. 53,317.00 constituted 90.1% on outstanding basis. The Bank maintained SLR
investment at comfortable level in excess of the SLR requirement of 24%
keÀjesæ[ nes ie³ee (26.61% keÀer Je=ef×)~ yekeÀe³ee DeeOeej Hej osMeer³e efveJesMe 90.1% jne~
of Net Demand and Time Liabilities (NDTL). At year end SLR investments
efveJeue ceebie Deewj ceer³eeoer os³eleeS (Sve[erìerSue) ves 24% keÀer SmeSueDeej DeeJeM³ekeÀlee on gross basis amounted to Rs.43253.74 cr (90.05% of total investments)
kesÀ Òeefle yeQkeÀ veW SmeSueDeej efveJesMeeW keÀes yejkeÀjej jKee~ Je<e& keÀer meceeefHle Hej mekeÀue and Non SLR investments stood at Rs.4780.18 cr (9.95% of total
DeeOeej Hej SmeSueDeej efveJesMe ©. 43253.74 keÀjesæ[ (kegÀue efveJesMe keÀe 90.05%) Deewj investments).
iewj SmeSueDeej efveJesMe ©. 4780.18 keÀjesæ[ (kegÀue efveJesMe keÀe 9.95%) jne~ The yield on benchmark 10-year G-sec on 31-03-08 was at 7.94 % and it
ended the year on 31-03-09 at 7.01%. However, during the year movement
10 Je<e& keÀer v³etvelece oj Hej mejkeÀejer ÒeefleYetefle³eeW Hej efoveebkeÀ 31.03.08 keÀes Dee³e
of G-sec yields were highly volatile and the same was in a very wide range
7.94% jner~ ³eÐeefHe Je<e& kesÀ oewjeve mejkeÀejer ÒeefleYetefle³eeW keÀer Dee³e Del³eefOekeÀ DeefmLej of 4.85% to 9.50%.
jne leLee ³en 4.85% mes 9.50% kesÀ Del³eefOekeÀ efJemle=le meercee ceW Lee~
Treasury Operations
keÀes<eeieej Heefj®eeueve Bank continued to play an active role in all segments of the market –
Funds, Equity, Forex and Bonds during the year 2008-09. Taking advantage
Je<e& 2008-09 kesÀ oewjeve yeQkeÀ ves yeepeej kesÀ meYeer #es$eeW DeLee&led efveefOe³eeW, F&efkeÌJeìer, HeÀe@jskeÌme of movement of G-sec rates, the Bank churned its investment portfolio and
SJeb yee@C[ ceW meef¬eÀ³e YetefcekeÀe efveYeeF& nw~ mejkeÀejer ÒeefleYetefle³eeW keÀer oj ieefleefJeefOe mes ueeYe earned significant income from trading and sale of various securities.
uesles ngS, yeQkeÀ ves DeHeves efveJesMe mebefJeYeeie keÀes megOeeje leLee efJeefYeVe ÒeefleYetefle³eeW mes keÀejesyeej
International Operations
Deewj efye¬eÀer keÀj GuuesKeveer³e Dee³e Deefpe&le keÀer~
With the inauguration of a Branch at Glasgow (U.K.) and Representative
Debleje&<ìê³r e Heefj®eeueve Office in Dubai during the year, the number of Overseas Offices has
increased to 28. The bank has presence in 4 continents and 15 countries
Je<e& kesÀ oewjeve iueemeiees (³et.kesÀ.) ceW MeeKee leLee ogyeF& ceW ÒeefleefveefOe keÀe³ee&ue³e kesÀ MegYeejbYe covering all the major financial centres such as London, New York, Paris,
meefnle efJeosMeer keÀe³ee&ue³eeW keÀer mebK³ee yeæ{keÀj 28 nes ieF&~ yeQkeÀ keÀer GHeefmLeefle 04 Tokyo, Singapore and Hong Kong. Bank has also received permission
ceneÜerHeeW leLee 15 osMeeW ceW nw efpemeceW meYeer ÒecegKe efJeÊeer³e kesÀvê Meeefceue efkeÀS ieS nQ pewmes from RBI to expand its overseas operations in Bangladesh, Cambodia,
uebove, v³et³eeke&À, Hesefjme, ìeskeÌ³ees, efmebieeHegj leLee neBiekeÀebie~ Yeejleer³e efj]peJe& yeQkeÀ ves yeebieueeosMe, Canada, Egypt, Madagascar, New Zealand, Qatar and UAE.
keÀcyeesef[³ee, keÀvee[e, FefpeHì, ces[eieemkeÀj, v³etpeerueQ[, keÀleej leLee ³etSF& ceW efJeosMeer Apart from trade finance and other loans, bank is acting as Mandated Lead
Heefj®eeueve nsleg yeQkeÀ keÀes Devegceefle Òeoeve keÀer nw~ Arranger (MLA) and Joint Book Runner (JBR) for Multicurrency
25
J³eeHeej efJeÊe SJeb Dev³e $eÝCeeW kesÀ DeueeJee, yeQkeÀ ves yengcegêe Debleje&<ìêr³e mecetnve $eÝCe kesÀ International Syndication Loans and arranged loan in USD,JPY,EUR and
efueS DeefOeosMekeÀ Deûelee J³eJemLeeHekeÀ (SceSueS) SJeb meb³egkeÌle yener OeeJekeÀ (pesyeerDeej) kesÀ GBP currencies for Indian Corporates engaged in Auto, Pharma, Textile
ªHe ceW keÀe³e& ÒeejbYe efkeÀ³ee Deewj Dee@ìes, HeÀecee&, ìskeÌmeìeF&ue leLee met®evee ÒeewÐeesefiekeÀer #es$e and IT sectors for their overseas expansion/acquisition and Joint Ventures.
mes pegæ[er Yeejleer³e kebÀHeefve³eeW keÀes GvekesÀ efJeosMeer efJemleej/DeefOeûenCe Deewj meb³egkeÌle GHe¬eÀceeW As at 31st March 2009, Customer Deposits stood at Rs.30221 crore
kesÀ efueS ³etSme[er, pesHeerJeeF&, F&³etDeej SJeb peeryeerHeer cegêeDeeW ceW $eÝCe keÀe ÒeyebOe efkeÀ³ee~ recording a rise of Rs.5625 crore (Growth 22.87%) and The Advances
31 cee®e& 2009 lekeÀ ûeenkeÀ peceejeefMe ©. 30221 keÀjesæ[ Leer efpemeceW efHeíues Je<e& keÀer stood at Rs.29378 crore recording a rise of Rs.5974 crore (Growth 25.53%)
leguevee ceW ©. 5625 keÀjesæ[ (22.87% Je=ef×) keÀer efjkeÀe[& Je=ef× ngF& leLee Deefûece ©. over the last year. Investment at Rs.5283 crore has recorded a rise of Rs.
29378 keÀjesæ[ Lee efpemeceW efJeiele Je<e& keÀer leguevee ceW ©. 5974 keÀjesæ[ (25.53% Je=ef×) keÀer 855 crore (19.30 %) over March 2008.
GuuesKeveer³e Je=ef× ngF&~ efveJesMe ceW ©. 5283 keÀjesæ[ keÀer Je=ef× ngF& efpemeceW cee®e& 2008 keÀer
Operating profit for the year ended March 2009 at Rs.733 crore has shown
leguevee ceW ©. 855 keÀjesæ[ (19.30%) keÀer Je=ef× o]pe& keÀer ieF&~
an increase by 32.3% from Rs. 554 crore for the year ended March 2008.
cee®e& 2009 keÀes meceeHle Je<e& nsleg ©. 733 keÀjesæ[ kesÀ Heefj®eeueve ueeYe ceW 32.3% keÀer Jeef=× However, Net Profit in the corresponding period declined by 4.84% from
Òeefleefyebefyele ngF& pees cee®e& 2008 keÀes meceeHle Je<e& ceW 554 keÀjesæ[ Leer~ ³eÐeefHe, HejJeleea DeJeefOe Rs.351 crore to Rs.334 crore due to increase in provisioning.
ceW Meg× ueeYe ©. 351 keÀjesæ[ mes ÒeeJeOeeve kesÀ keÀejCe ©. 334 keÀjesæ[ keÀer Je=ef× oMee&les ngS
REVIEW OF OTHER PRODUCTS & SERVICES
4.84% efiej ie³ee~
Depository Participants (DP) Services
Dev³e GlHeeoeW SJeb mesJeeDeeW keÀer meceer#ee
Bank made its foray in Depository Services during 1998-99. The first
efve#esHeeieej menYeeieer ([erHeer) mesJeeSb Depository Participant Office (DPO) affiliated to the National Securities
yeQkeÀ ves 1998-99 ceW vesMeveue efmekeÌ³etefjìerpe ef[Hee@efpeìjer efue. mes mecye× efve#esHeeieej menYeeieer Depository Ltd.(NSDL) was set up in the premises of Mumbai Main
keÀe³ee&ue³e ([erHeerDees) keÀer mLeeHevee keÀj efve#esHeeieej mesJeeDeeW ceW ÒeJesMe efkeÀ³ee Lee~ je<ìêr³e Branch. The bank also obtained Participant-ship of Central Depository
ÒeefleYetefle efve#esHeeieej efueefceìs[ (SveSme[erSue) mes menye× ÒeLece efve#esHeeieej menYeeieer Services (India) Ltd. (CDSL) and set up its Main DPO at Mumbai Andheri
keÀe³ee&ue³e ([erHeerDees) keÀer mLeeHevee cegbyeF& cegK³e MeeKee ceW ngF&~ yeQkeÀ ves kesÀvêer³e efve#esHeeieej (West) Branch and six branch DPOs at major centres in India. Subsequently,
mesJeeSb (Yeejle) efue. (meer[erSmeSue) keÀer menYeeefielee ÒeeHle keÀer leLee DebOesjer (HeefM®ece) all the CDSL- DPOs were merged with Andheri CDSL – DPO.
MeeKee, cegbyeF& ceW cegK³e [erHeerDees leLee Yeejle kesÀ ÒecegKe MenjeW ceW [erHeerDees keÀer ín MeeKeeSb
By leveraging our Core banking capabilities, both the CDSL and NSDL -
mLeeefHele keÀer~ yeeo ceW meYeer meer[erSmeSue [erHeerDees DebOesjer meer[erSmeSue - [erHeerDeeW ceW
DP services are now offered to our clients through all CBS branches on
meefcceefuele nes ieF&~
real time basis.
Deye keÀesj yeQefkebÀie mesJeeDeeW keÀe oesnve keÀjles ngS meer[erSmeSue leLee SveSme[erSue oesveeW
Star Share Trade - On-line trading in Shares
[erHeer mesJeeSb nceejs ûeenkeÀeW keÀes lelkeÀeue DeeOeej Hej Òeoeve keÀer pee jner nQ~
Online Share Trading has been gaining popularity amongst investors in
mìej Mes³ej ì^s[-Mes³ejeW ceW Dee@ve ueeFve ì^sef[bie
the Stock markets and its share in the trades executed on the exchanges has
efveJesMekeÀeW keÀer mìe@keÀ ceekexÀì kesÀ Mes³ejeW ceW Fbìjvesì ì^sef[bie keÀer yeæ{leer ueeskeÀefÒe³elee Deewj been growing ever since. With a view to meeting the growing needs of our
SkeÌme®eWpeeW Hej meewoeW keÀer cee$ee yeæ{leer pee jner nw~ nceejs ûeenkeÀeW keÀer yeæ{leer DeeJeM³ekeÀleeDeeW clients, Bank launched Star Share Trade, online Share trading facility
keÀes Hetje keÀjves kesÀ GÎsM³e mes yeQkeÀ ves mìej Mes³ej ì^s[ Dee@ve ueeFve Mes³ej ì^sef[bie megefJeOee through integration of bank account, securities account and trading account
yeQkeÀ Keelee, ÒeefleYetefle Keelee Deewj ì^sef[bie Keeles kesÀ SkeÀerkeÀjCe kesÀ ceeO³ece mes cesmeme& for its clients under tie-up arrangement with M/s.Asit C. Mehta Investment
Deefmele meer. cesnlee FvJesmìceWì Fbìjceeref[Sì efue. pees yeerSmeF& SJeb SveSmeF& ceW mesyeer Hebpeerke=Àle Interrmediates Ltd., a reputed SEBI registered Broking Company on BSE
Òeefleef<þle yeésefkebÀie kebÀHeveer nw, kesÀ meeLe ieþpeesæ[ J³eJemLee keÀer nw~ and NSE.
]Fme megefJeOee ceW Dev³e keÀF& DeekeÀ<e&keÀ efJeMes<eleeSB nQ pewmes Huesve Jewefveuee Mes³ejeW keÀer Kejeroer The facility offers several attractive features viz. plain vanilla buying and
Deewj efye¬eÀer, Fbìê-[s ì^sef[bie, Deepe Kejeroer, keÀue efye¬eÀer SJeb GvekesÀ yeQkeÀ Keeles ceW GHeueyOe selling of shares, intra day trading, buy today sell tomorrow and facility to
Mes<e jeefMe kesÀ 4 iegvee lekeÀ meewoe keÀjves keÀer megefJeOee oer ieF& nw~ nceejs DeefveJeemeer Yeejleer³e leverage bank account by allowing clients to trade upto 4 times the balances
ûeenkeÀeW kesÀ efueS DeeF&HeerDees ceW efveJesMe keÀjves nsleg Dee@ve ueeFve Mes³ej ì^sef[bie megefJeOee Òeoeve available in their bank accounts. Online Share Trading facility has been
keÀer ieF&~ also made available to our NRI clients and for filing of IPOs.
keÀe[& GlHeeo Card Products
yeQkeÀ kesÀ íë ¬esÀef[ì keÀe[& GlHeeo nQ~ yeQkeÀ kesÀ Deewj oes men³eesieer yeQkeÀ veeceleë yeQkeÀ Dee@HeÀ The Bank has Six Credit Card products. The Bank has also two affiliate
ceneje<ì^ Deewj leeefceuevee[g cejkesÀvìeFue yeQkeÀ efueefceìs[ nQ, pees `Fbef[³ee keÀe[&' kesÀ veece ceW banks viz. Bank of Maharashtra and Tamilnadu Mercantile bank Ltd issuing
¬esÀef[ì keÀe[& peejer keÀjles nQ~ Je<e& kesÀ oewjeve keÀe[& peejer keÀjves kesÀ HeC³eeJele& ceW 5% keÀer Credit Cards under the brand name “IndiaCard”. During the year Issuing
Je=ef× efoKeueeF& oer Deewj Jen ©. 275 keÀjesæ[ jne Deewj DeefOeûenCe HeC³eeJele& ceW 7% keÀer turnover witnessed a growth of 5% and stood at Rs.275 Crore and acquiring
Je=ef× efoKeueeF& oer Deewj Jen ©. 250 keÀjesæ[ jne~ turnover witnessed an increase of 7% and stood at Rs.250 Crore.
[sefyeì men SceìerSce keÀe[eX keÀer mebK³ee 32 ueeKe nes ieF& nw, efpemeceW 20 ueeKe mìejefuebkeÀ The number of Debit cum ATM cards stood at 32 lac comprising 20 lac
FvìjvesMeveue SìerSce men [sefyeì keÀe[& (Jeermee FueskeÌìêve) leLee 12 ueeKe yeerDeesDeeF& Starlinks International ATM cum Debit Cards (Visa Electron) and 12 lac
iueesyeue [sefyeì men SìerSce keÀe[& (ceemìj keÀe[&) Meeefceue nQ~ [sefyeì keÀe[ex ves Je<e& 2008- BOI Global Debit cum ATM cards (MasterCard). Debit cards registered a
09 kesÀ oewjeve 33% keÀer Je=ef× ope& keÀer nw~
growth 33 % during the year 2008-09.
26
yeQkeÀ ves SìerSce efnmmesoejer kesÀ efueS yeQkeÀeW kesÀ mecetn mes efÜHe#eer³e Deewj yengHe#eer³e mecePeewlee The bank has in place bilateral and multilateral agreements with a cross-
efkeÀ³ee nw~ Fmemes nceejs keÀe[&OeejkeÀeW keÀes Hetjs osMe ceW ueieYeie 35,000 SìerSce keÀer megefJeOee section of Banks for sharing of ATMs. Thus our cardholders have the
privilege of accessing around 35,000 ATMs throughout the country. The
ÒeeHle nes ieF& nw~ yeQkeÀ Yeejle ceW ceemìj keÀe[&, kewÀMeìêr leLee yeQkeÌme vesìJeke&À mes mecePeewlee
Bank continues to be the settlement bank for MasterCard in India, Cashtree
peejer jKesiee~ and Bancs networks.
yegeuf e³eve yeQekf ebÀie Bullion Banking
Bullion banking was introduced by the Bank in November 1997. Initially
yeQkeÀ Üeje veJebyej 1997 ceW yegefue³eve yeQefkebÀie DeejcYe keÀer ieF&~ DeejcYe ceW ³en ³eespevee meerH]pe the scheme was introduced at SEEPZ and Ahmedabad branches and was
leLee Denceoeyeeo MeeKee ceW Leer leLee yeeo ceW Dev³e ín MeeKeeDeeW ceW Fmes DeejcYe efkeÀ³ee subsequently introduced at six other branches. During the year 2008-09,
Bow Bazar branch in Kolkata has been added making the total of 9 branches
ie³ee~ 2008-09 keÀer DeJeefOe ceW keÀesuekeÀelee keÀer yeG yee]peej MeeKee Yeer pegæ[ ieF& efpememes
authorised to undertake bullion business.
yegefue³eve keÀejesyeej keÀer kegÀue 09 DeefOeke=Àle MeeKeeSb nes ieF&~
Under the business model, gold is procured from Commerz Bank
keÀejesyeej cee@[ue kesÀ Devleie&le keÀe@cepe& yeQkeÀ oef#eCe DeÖeÀerkeÀe leLee ³et.yeer.Sme.S.peer. mes International S.A. and UBS A.G. on consignment basis for catering to the
Hejs<eCe DeeOeej Hej mJeCe& ÒeeHle keÀj DeeYet<eCe efve³ee&le leLee osMeer³e megveejeW keÀer DeeJeM³ekeÀleeDeeW need of Jewellery exporters and domestic jewellers. The Bank sold 14740
keÀer Hetefle& keÀer peeleer nw~ Je<e& 2008-09 ceW yeQkeÀ ves 14740 efkeÀuees meesvee yes®ee efpememes kegÀue Kg of Gold in the year 2008-09, with a turnover of Rs.1860 crore, thereby
earning a commission of Rs.10.62 crore. The increase in the earning during
keÀejesyeej ©. 1860 keÀjesæ[ keÀe jne leLee ©. 10.62 keÀjesæ[ keÀe keÀceerMeve ÒeeHle ngDee~
the year was 81.5% over the previous year.
efHeíues Je<e& keÀer leguevee ces Fme Je<e& kesÀ oewjeve 81.5% Dee³e ceW Je=ef× ngF&~
Star Cash Management Services
mìej veieoer ÒeyebOeve mesJeeSb Star Cash Management Services was introduced by the Bank in the year
®eskeÀeW keÀer JeemleefJekeÀ Gieener nsleg ûeenkeÀeW keÀes efyevee Òeleer#ee kesÀ lelkeÀeue efveefOe Òeoeve keÀjvee 2000 for speedier collection of cheques and release of immediate funds to
the customers without waiting for actual realization of cheques. We are
leLee ®eskeÀeW keÀer leerJe´ ieefle mes Jemetueer kesÀ efueS Je<e& 2000 ceW yeQkeÀ Üeje mìej veieoer ÒeyebOeve
now offering WEB based revamped CMS since October 2008. Based on
mesJeeSb DeejbYe keÀer ieF&~ nce DekeÌìtyej 2008 mes Jesye DeeOeeefjle Hegveefve&efcele meerSceSme Òeoeve the new initiative, we have entered into correspondent banking arrangement
keÀj jns nQ~ veF& Henue kesÀ DeeOeej Hej efvepeer #es$e kesÀ kegÀí yeQkeÀeW kesÀ meeLe nce meerSceSme nsleg for CMS with a few banks in private sector. The Bank have recorded
mecHeke&ÀkeÀlee& yeQefkeÀie J³eJemLee kesÀ lenle keÀe³e&jle nQ~ keÀe³ee&efvJele Jemetueer Òeef¬eÀ³ee kesÀ Üeje business turnover worth Rs.59 crores from the collections module
Deye lekeÀ ©. 59 keÀjesæ[ keÀe efjkeÀe[& keÀejesyeej yeQkeÀ ves efkeÀ³ee nw~ implemented so far.
Third Party Products

Dev³e He#e GlHeeo
Tie-up for Life Insurance : Star Union Dai-ichi Life Insurance Co
peerJeve yeercee nsleg ieþpeesæ[ë mìej ³eefgve³eve oeF&-F&®eer ueeFHeÀ FbM³eesjWme kebÀ. efue. Ltd.
mìej ³etefve³eve oeF&-F&®eer ueeFHeÀ FbM³eesjWme kebÀHeveer efueefceìs[ kesÀ peerJeve yeercee GlHeeoeW keÀer Bank has entered into Corporate Agency Agreement on 6th February,
efye¬eÀer kesÀ efueS yeQkeÀ ves 6 HeÀjJejer, 2009 keÀes keÀeHeexjsì SpeWmeer keÀjej keÀj meb³egkeÌle GÐece 2009 with Bank’s Joint Venture - the Star Union Dai-ichi Life Insurance
Co Ltd for sale of their life insurance products. Bank has over 80
DeejcYe efkeÀ³ee~ efJeefYeVe kesÀvêeW ceW yeercee GlHeeo keÀer efye¬eÀer nsleg `èfJeefveOee&efjle J³eefkeÌle'' kesÀ employees to act as ‘Specified Person’ for sale of insurance products in
ªHe ceW yeQkeÀ kesÀ 80 keÀce&®eejer keÀe³e&jle nQ~ various centres.
DeeF&meerDeeF&meerDeeF& Òet[sefvMe³eue ueeFHeÀ FbM³eesjWme kebÀ efue. kesÀ peerJeve yeercee GlHeeoeW keÀer The earlier Referral Agency arrangement with ICICI Prudential Life
efye¬eÀer nsleg HetJe& keÀer jsHeÀjue Spesvmeer J³eJemLee ÒeYeeJeer efleefLe 31 peveJejer, 2009 mes meceeHle Insurance Co Ltd for sale of their life insurance products has been thus
keÀer pee ®egkeÀer nw~ Fme ieþpeesæ[ keÀer DeJeefOe kesÀ oewjeve DeÒewue 2008 mes peveJejer 2009 ceW terminated w.e.f. 31st January 2009. During the period of tie-up, bank
collected premium of Rs.120 core from April 2008 to January 2009.
©. 120 keÀjesæ[ keÀe Òeerefce³ece mebûeefnle efkeÀ³ee ie³ee~
Tie-up for General Insurance ( Non-life): National Insurance Co
meeceev³e yeercee (iewj peerJeve) ë vesMeveue FbM³eesjWme kebÀ. efue. (SveDeeF&meerSue) Ltd. (NICL)
SveDeeF&meerSue kesÀ meeLe Jele&ceeve ieþyebOeve HeÀjJejer 2007 ceW yeerDeesDeeF& je<ìêr³e mJeemL³e The existing tie-up with NICL has been further strengthened with the
launch of BOI National Swasthya Bima Policy in Feb 2007. BOI National
yeercee Hee@efuemeer kesÀ DeejbYe mes Deewj meMekeÌle nes ie³ee nw~ yeerDeesDeeF& je<ìêr³e mJeemL³e yeercee
Swasthya Bima is Family Floater Mediclaim Insurance Cover exclusively
HeeefjJeeefjkeÀ DemLeeF& ces[erkeÌuesce yeercee keÀJej nw pees efJeMes<ele³ee yeQkeÀ Dee@HeÀ Fbef[³ee kesÀ meYeer devised for all account holders of Bank of India which carries a very
KeeleeOeejkeÀeW kesÀ efueS yevee³ee ie³ee nw efpemekeÀe Òeerefce³ece Del³eefOekeÀ Òeefle³eesefieleelcekeÀ nw~ competitive premium. Entire family (Account holder, his/her spouse and
mebHetCe& HeefjJeej (KeeleeOeejkeÀ, GmekeÀe Heefle/Helveer leLee 21 Je<e& lekeÀ kesÀ GvekesÀ oes DeeefÞele their two dependent children upto the age of 21 years) is covered to the
ye®®es) yeerefcele jeefMe lekeÀ Meeefceue jnles nQ leLee Deueie-Deueie mece³e Hej yeerefcele jeefMe keÀe extent of sum insured in as much as part of the sum insured can be availed
GHe³eesie keÀj mekeÀles nQ~ at different times by family members.
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vesMeveue FbM³eesjWme kebÀ.efue. mes ieþpeesæ[ kesÀ Devleie&le SkeÀ J³eeHekeÀ osMeer³e ³ee$ee yeercee A comprehensive domestic travel insurance scheme under tie-up with
DeejcYe keÀer ieF& nw efpemeceW ce=l³e=, DemHeleeueerkeÀjCe leLee meeJe&peefvekeÀ ³ee$ee HeefjJenve - jsue/ NICL has been launched covering loss of life, hospitalisation and personal
baggage while travelling on any public mode of transport – Rail/Road
jesæ[ mes ³ee$ee kesÀ oewjeve J³eefkeÌleiele meeceeve kesÀ Kees peeves keÀes Meeefceue efkeÀ³ee ie³ee nw pees
specially for the Bank of India account holders. The premium payable by
yeQkeÀ DeeHeÀ Fbef[³ee kesÀ KeeleeOeejkeÀeW kesÀ efueS nw~ ûeenkeÀ Üeje Yegieleeve keÀer peevesJeeueer the customer is very low and the maximum cover available is Rs.1 lakh.
Òeerefce³ece Del³eefOekeÀ keÀce nw leLee ©. 1 ueeKe keÀe DeefOekeÀlece mebj#eCe GHeueyOe nw~ NICL will issue individual policy to customers, which is renewable every
SveDeeF&meerSue ûeenkeÀeW keÀes J³eefkeÌleiele Hee@efuemeer peejer keÀjsiee, efpemekeÀe veJeerkeÀjCe ÒeefleJe<e& year.
nesiee~
Mutual Funds Products:
c³et®egDeue HebÀ[ GlHeeoë During the year 2008-09, Bank entered into tie-up with IDFC Mutual
Je<e& 2008-09 kesÀ oewjeve, yeQkeÀ ves DeeF&[erSHeÀmeer c³et®egDeue HebÀ[ mes ieþ]peesæ[ efkeÀ³ee efpemekesÀ Fund for sale of their mutual fund products. Bank is already distributing
mutual fund products of UTI Mutual
lenle yeQkeÀ GvekesÀ c³et®egDeue HebÀ[ GlHeeoeW keÀes yes®esiee~
Fund, HDFC Mutual Fund, Kotak Mutual
yeQkeÀ Henues mes ner ³etìerDeeF& c³et®egDeue HebÀ[, S®e[erSHeÀmeer Fund, ING Investment Management and
c³et®egDeue HebÀ[, keÀesìkeÀ c³et®egDeue HebÀ[, DeeFSvepeer Franklin Templeton Investments. All
FvJesmìceWì ce@vespeceWì leLee ÖeWÀkeÀueerve ìscHeueìve Metro, Urban & Semi-Urban branches sell
FvJesmìceWì kesÀ c³et®egDeue HebÀ[ GlHeeoeW keÀes mebefJeleefjle mutual fund products with the support of
keÀj jne nw~ meYeer ceneveiejer³e, veiejer³e leLee DeOe&Menjer AMFI Certified Employee in the centre.
MeeKeeSb SSceSHeÀDeeF& ÒeceeefCele keÀce&®eeefj³eeW kesÀ men³eesie ASSETS RECOVERY & NPA
mes c³et®egDeue HebÀ[ keÀer efye¬eÀer keÀj jner nQ~ MANAGEMENT
Deeefmle Jemetueer leLee Devepe&keÀ Deeefmle³eeW keÀe ÒeyebOeve Substantial measures were initiated to
augment recovery and contain NPAs.
SveHeerS keÀer Jemetueer kesÀ efueS Òe®egj keÀoce GþeS ieS~ Efforts were also made to maximise
DeefOekeÀlece Jemetueer keÀjves, yeÆs-Keeles [eueves leLee recovery in written off accounts and
DeÒeYeeefjle/Gieener ve efueS ieS SveHeerS KeeleeW ceW y³eepe uncharged / unrealised interest in NPA
accounts which contributes to Bank’s profits significantly.
yeQkeÀ kesÀ ueeYe ceW GuuesKeveer³e ³eesieoeve keÀjlee nw~
The following table shows the effective management of NPA (Global),
efvecveefueefKele meeefjCeer efHeíues 3 Je<eeX kesÀ oewjeve kesÀ SveHeerS (JewefMJekeÀ) kesÀ ÒeYeeJeer ÒeyebOeve during last 3 years.
keÀes oMee&leer nwë (©. keÀjesæ[ ceW)
ceo Item 31.03.07 31.03.08 31.03.09
mekeÀue SveHeerS (ÒeejbeYf ekeÀ) GROSS NPA (Opening) 2479 2101 1931
IeìeSb ë Less:
vekeÀo Jemetueer Cash-Recovery 752 814 676
GVe³eve Upgradations 132 275 325
yeÆs Keeles Write-off 441 446 384
ke=Àef<e$eÝCe ceeHeÀer/$eÝCe jenle Agr.Debt Waiver/Debt Relief
³eespevee 2008 Scheme 2008 0 0 175
kegÀue keÀceer Total Reduction 1325 1535 1560
peesæ[së Add:
eqmueHespe Slippages 947 1365 2100
mekeÀue SveHeerS (Debeflece) GROSS NPA (Closing) 2101 1931 2471
yeÆs Keeles [eues ieS KeeleeW ceW Jemetueer, Recovery in W/Off A/cs, UCI/URI 280 368 352
³etmeerDeeF/³etDeejDeeF
Meg× SveHeerS Net NPA 812 592 628
mekeÀue DeefûeceeW mes kegÀue SveHeerS keÀe ÒeefleMele % of Gross NPA to Gross Advances 2.42 1.68 1.71
mekeÀue DeefûeceeW mes Meg× SveHeerS keÀe ÒeefleMele % of Net NPA to Net Advances 0.96 0.52 0.44
28
Je<e& kesÀ oewjeve ©. 118 keÀjesæ[ keÀer 68 #eefleûemle Deeefmle³eeW keÀes efÜHe#eer³e leLee Heesì&HeÀesefue³ees During the year, 68 impaired assets of Rs.118 crore were sold on bid and
DeeOeej Hej SDeejmeerDeeFSue/SSmeF&DeejF&meer/DeeFSHeÀmeerDeeF/efHeieememe SDeejmeer Òee.efue. Portfolio basis to ARCIL/ASEREC/IFCI/Pegasus ARC Pvt Ltd for Rs 89
crore on Cash cum Security Receipt terms. This has helped in reducing
keÀes ©. 89 keÀjesæ[ vekeÀoer men ÒeefleYetefle jmeero DeeOeej Hej yes®ee ie³ee~ Fmemes mekeÀue Gross NPA and also unlocking funds in old NPA Accounts, where there
SveHeerS keÀes Ieìeves Deewj meeLe ner Hegjeves SveHeerS KeeleeW ceW efveefOe³eeW keÀes Keesueves ceW mene³elee was no scope of immediate realization. Amount received in written-off
efceueer nw, peneB Hej efkeÀ legjble Jemetueer keÀer mebYeeJevee veneR Leer~ yeÆs Keeles ceW ÒeeHle jeefMe mes accounts helped in improving the profit.
ueeYe ceW megOeej mene³elee efceueer~ To boost up recovery in small accounts, two new schemes which were
introduced earlier, have been modified during the year so as,
ueIeg KeeleeW ceW Jemetueer ceW lespeer ueeves kesÀ efueS Henues oes veF& ³eespeveeSb ÒeejbYe keÀer ieF& LeeR GvnW
Je<e& kesÀ oewjeve mebMeesefOele efkeÀ³ee ie³ee nw~ i) Star Sanjeevani Incentive Scheme for NPAs up to Rs.25 lacs from
earlier Rs.5 lacs;
i) Henues kesÀ ©. 5 ueeKe mes ©. 25 ueeKe lekeÀ kesÀ SveHeerS kesÀ efueS mìej mebpeerJeveer ii) Incentive Scheme for Upgradation of accounts up to Rs.50 lakhs in
Òeeslmeenve ³eespevee sub-standard category.
ii) DeJeceevekeÀ mebJeie& ceW ©. 50 ueeKe lekeÀ kesÀ KeeleeW kesÀ Gvve³eve kesÀ efueS Òeeslmeenve The Schemes have been introduced with intention to motivate the field
³eespevee level staff and reduce the dependence on professional Recovery Agents.
This has paid rich dividend in the form of involvement of staff at every
³eespevee keÀer Meg©Deele #es$e mlej kesÀ mìeHeÀ meom³eeW keÀes Òeeslmeeefnle keÀjves Deewj J³eeJemeeef³ekeÀ level and improving recoveries.
Jemetueer SpeWìeW Hej efveYe&jlee keÀes keÀce keÀjves kesÀ DeefYeÒee³e mes keÀer ieF& nw~ Fmemes Òel³eskeÀ mlej
Various Branches/Zones have been conducting recovery camps and
Hej mìeHeÀ kesÀ meefcceefuele efkeÀS peeves Deewj Jemetueer ceW megOeej kesÀ ªHe ceW YejHetj ueeYe participation in LOK ADALAT for speedy resolution of small NPAs.
efceuee nw~ Recovery made during the year for Rs.0.76 crore through LOK ADALAT.
efJeefYeVe MeeKeeSb / Deb®eue íesìs mlej kesÀ SveHeerS kesÀ MeerIe´ meceeOeeve kesÀ efueS Jemetueer efMeefJej The provisions of SARFAESI Act have also been implemented to the
keÀe Dee³eespeve keÀj jns nQ Deewj ueeskeÀ DeoeueleeW ceW Yeeie ues jns nQ~ mejHesÀmeer DeefOeefve³ece kesÀ maximum advantage and our recovery is around Rs.286.41 crore through
ÒeeJeOeeve keÀes DeefOekeÀlece ueeYe Gþeves kesÀ efueS keÀe³ee&efvJele efkeÀ³ee pee jne nw Deewj Je<e& this route during the year 2008-09.
2008-09 kesÀ oewjeve Fme ceeie& mes ueieYeie ©. 286.41 keÀjesæ[ keÀer Jemetueer ngF& nw~ The summarised performance in NPA front during the year 2008-09 is as
below:
Je<e& 2008-09 kesÀ oewjeve SveHeerS keÀe meejebMeerke=Àle keÀe³e&-efve<Heeove Fme ÒekeÀej
nwë (©. keÀjesæ[ ceW)
ceo Item 31.03.2009
mJeosMeer Domestic efJeosMeer Foreign Jeweéf ekeÀ Global

31.03.2008 keÀes ÒeejbefYekeÀ SveHeerS Opening NPA as on 31.03.2008 1783 148 1931
IeìeSb ë Less:
vekeÀo Jemetueer Cash Recovery 669 7 676
GVe³eve Upgradation 324 1 325
yeÆs Keeles Write Off 355 29 384
ke=Àef<e $eÝCe ceeHeÀer/jenle Agri. Debt waiver / Relief 175 0 175
kegÀue keÀìewleer Total Reduction 1523 37 1560
peesæ[Wë Add:
eqmueHespe Slippage 1930 170 2100
31.03.2009 keÀes SveHeerS Closing NPA as on 31.03.2009 2190 281 2471
MeeKee vesìJeke&À SJeb efJemleej BRANCH NETWORK & EXPANSION

The Bank has a geographically well-spread branch network in India and
Yeejle leLee efJeosMe ceW yeQkeÀ keÀer MeeKeeDeeW keÀe YeewieesefuekeÀ ¢ef<ì mes J³eeHekeÀ vesìJeke&À HewÀuee abroad. We have 3021 branches in India as at the end of March 2009. In
ngDee nw~ cee®e& 2009 keÀer meceeefHle lekeÀ Yeejle ceW nceejer 3021 MeeKeeSb nQ~ efJeosMeeW ceW 23 the foreign countries 23 branches and 5 representative offices keep our
29
MeeKeeSb leLee 5 ÒeefleefveefOe keÀe³ee&ue³e efJeMJe kesÀ cenlJeHetCe& efJeÊeer³e kesÀvêeW ceW ncesMee nceejer presence felt in all time zones and important financial centres of the
globe.
GHeefmLeefle keÀe Snmeeme keÀjeles jnles nQ~
Je<e& 2008-2009 kesÀ oewjeve nceves 118 veF& MeeKeeSb Keesueer nQ leLee 20 efJemleej HeìueeW keÀes During the year 2008-2009, we opened 118 new branches and converted
HetCe& MeeKeeDeeW ceW HeefjJeefle&le efkeÀ³ee nw~ Fve MeeKeeDeeW keÀe efJemleej ceneveiejer-19, Menjer 20 extension counters into full-fledged branches. Distribution of these
branches is Metropolitan-19 , Urban-44 , Semi Urban-49 and Rural-26.
44, DeOe&Menjer-49 Deewj ûeeceerCe-26 nw~
MeeKee ³egekf eÌlekeÀjCe Òe³eesie kesÀ Yeeie kesÀ ªHe ceW nceves SkeÀ-efJemleej Heìue keÀes yebo keÀj efo³ee nw~ As part of branch rationalisation exercise we closed one extension counter.
nceejer MeeKeeDeeW keÀe meb³egkeÌle vesìJeke&À Fme ÒekeÀej nwë Composition of our branch network is as follows:
mebJeie& Category 31.03.2008 31.03.2009

MeeKeeDeeW keÀer mebK³ee kegÀue keÀe ÒeefleMele MeeKeeDeeW keÀer mebK³ee kegÀue keÀe ÒeefleMele
No. of Brs. % to Total No. of Brs. % to Total
ceneveiejer Metropolitan 560 19.4 585 19.4
Menjer Urban 521 18.0 568 18.8
DeOe&Menjer Semi Urban 575 20.0 624 20.6
ûeeceerCe Rural 1227 42.6 1244 41.2
kegÀue MeeKeeSb Total Branches 2883 100 3021 100
efJemleej Heìue Extension Counters 91 - 70 -
osMeer yeepeej ceW kegÀí mebJeieex keÀer efJeefMe<ì DeeJeM³ekeÀleeDeeW keÀes Hetje keÀjves kesÀ efueS yeQkeÀ The Bank has 136 specialised branches catering to the specific financial
keÀer 136 efJeMes<eerke=Àle MeeKeeSb nw~ Ssmeer MeeKeeDeeW keÀe Deueie-Deueie efJeJejCe efvecveefueefKele needs of certain categories in the domestic market, break-up of such
branches is given in the following table :
meeefjCeer ceW efo³ee ie³ee nwë
efJeMes<eerke=Àle MeeKeeDeeW keÀer ÞeseCf e³eeB 31.03.2008 31.03.2009 Categories of Specialised Branches 31.03.2008 31.03.2009
1 SceSceF& MeeKeeSb 32 30 1 SME Branches 32 30
2 DeesJejmeerpe MeeKeeSb 7 7 2 Overseas Branches 7 7
3 keÀeHeexjsì yeQeEkeÀie MeeKeeSb 11 12 3 Corporate Banking Branches 11 12
4 ye=nle keÀeHeexjsì yeQeEkeÀie MeeKeeSb 2 2 4 Large Corporate Banking Branches 2 2
5 SveDeejDeeF MeeKeeSb 6 6 5 N.R.I. Branches 6 6
6 ke=Àef<e G®®e lekeÀveerkeÀ efJeÊe MeeKeeSb 4 2 7 Agricultural Hi-Tech Finance Branches 4 2
7 Jemetueer MeeKeeSb 15 15 8 Recovery Branches 15 15
8 JeeefCeeqp³ekeÀ SJeb Jew³eeqkeÌlekeÀ MeeKeeSb 36 36 9 Commercial & Personal Banking Brs. 36 36
9 keÀes<eeieej MeeKee 1 1 10 Treasury Branch 1 1
10 ie=n efvecee&Ce SJeb Jew³eeqkeÌlekeÀ efJeÊe MeeKeeSb @ 21 23 11 Housing & Personal Finance Brs. @ 21 23
11 mejkeÀejer keÀejesyeej MeeKee 1 1 12 Government Business Branch 1 1
12 yegefue³eve yeQeEkeÀie MeeKee 1 1 13 Bullion Banking Branch 1 1
kegÀue 137 136 TOTAL 137 136
@ efjìsue nye meefnle @ Including Retail Hubs
Yeejleer³e efj]peJe& yeQkeÀ ves efmelebyej 2005ceW MeeKee mJe®eueve keÀer Goej veerefle Ieesef<ele keÀer nw RBI had announced the liberalised policy of Branch Authorisation in
efpemeceW yeQkeÀeW keÀes Yeejleer³e efj]peJe& yewkeÀ keÀes meboYe& efkeÀS yeiewj MeeKeeDeeW keÀe mLeeve yeoueves, September 2005. Banks have been given almost a free hand to shift,
efJeue³eve keÀjves Deewj yebo keÀjves kesÀ efueS DeefOekeÀ mJee³eÊelee oer ie³eer nw~ yeQkeÀeW keÀes efJeMes<eerke=Àle merge and close the branches without referring to RBI. Banks also have
MeeKeeDeeW keÀes, mJeleb$e ªHe mes, meeceev³e yeQeEkeÀie MeeKeeDeeW SJeb efJemleej HeìueeW keÀes HetCe& been authorized to freely convert the specialised branches into general
MeeKee ceW leyoerue keÀjves kesÀ efueS Yeer DeefOeke=Àle efkeÀ³ee ie³ee nw~ Fme veerefle keÀe ueeYe uesles ngS banking branches and extension counters into full-fledged branches. Falling
nceves DeHeveer DeueeYeÒeo MeeKeeDeeW keÀes Ssmes JewkeÀefuHekeÀ mLeeveeW Hej mLeeveebleefjle efkeÀ³ee nw in line with this policy, some branches were shifted to alternate sites and
efpemekesÀ keÀejCe yeQkeÀ kesÀ keÀejesyeej SJeb ueeYe ceW GvekeÀer Yeeieeroejer mes Je=ef× ngF& nw~ De®íe extension counters showing good performance and those, which have
30
keÀe³e& efve<Heeove keÀjves Jeeues efJemleej HeìueeW SJeb Gve efJemleej HeìueeW keÀes efpevekeÀes DeJeefmLeefle locational advantage, were converted into full-fledged branches. It is
keÀe ueeYe ÒeeHle nw, Je<e& kesÀ oewjeve MeeKeeDeeW kesÀ vesìJeke&À keÀes yeæ{eves keÀer ¢efä mes HetCe& intended to continue this policy for the coming year as well.
MeeKeeDeeW kesÀ ªHe ceW leyoerue efkeÀ³ee ie³ee nw~ Fme veerefle keÀes Deeves Jeeues Je<e& ceW Yeer peejer MARKETING & PUBLICITY
jKee peeSiee~
Marketing has been an important focus in the Bank to induct new
efJeHeCeve SJeb Òe®eej customers and create a set of customer centric processes for enhancing
value to them. A team of over 1000 proactive and well-trained personnel
veS ûeenkeÀeW keÀes Òesefjle keÀjves SJeb ûeenkeÀeW kesÀ efueS GHe³eesefielee yeæ{eves kesÀ efueS ûeenkeÀ
for focussed marketing and relationship efforts has been placed in strategic
kesÀeqvêle Òeef¬eÀ³eeDeeW keÀe mecetn me=efpele keÀjves nsleg yeQkeÀ ceW efJeHeCeve Hej cenlJeHetCe& ªHe mes locations. Special training by the coaches deployed at various centres
O³eeve kesÀefvêle efkeÀ³ee ie³ee~ 1000 mes p³eeoe mJeleë Henue keÀjves Jeeues SJeb megÒeefMeef#ele across the country has further strengthened the skills of Bank’s marketing
keÀefce&³eeW keÀer SkeÀ ìerce cenlJeHetCe& mLeeveeW ceW efJeHeCeve SJeb mebHeke&À kesÀ efueS Òe³eemeeW nsleg lewveele staff and Relationship Managers. These coaches, who are amongst the
keÀer ieF& nw~ osMeYej ceW efJeefYeVe kesÀvêeW ceW lewveele efkeÀS ieS ÒeefMe#ekeÀeW Üeje efoS ieS efJeMes<e Bank’s staff, were first thoroughly trained at Head Office.
ÒeefMe#eCe mes yeQkeÀ kesÀ efJeHeCeve mìeHeÀ Deewj mebHekeÀea ÒeyebOekeÀeW keÀe keÀewMeue Deewj meg¢æ{ ngDee
The Bank has, in a conscious endeavour to make itself relevant to the
nw~ GkeÌle ÒeefMe#ekeÀeW keÀes pees yeQkeÀ kesÀ mìeHeÀ ceW mes ner efueS ieS nQ, Henues ÒeOeeve keÀe³ee&ue³e
new-age Indian and stand abreast of times, been on a path of redefining
ceW ienve ªHe mes ÒeefMeef#ele efkeÀ³ee ie³ee Lee~ it’s corporate image and identity in the last couple of years. Seeking to
yeQkeÀ DeHeveer keÀeHeexjsì íefJe Deewj Hen®eeve keÀes DeeOegefvekeÀ Yeejleer³e SJeb mece³e kesÀ DevegªHe project itself as offering the best of two worlds, one with a strong Public
DeHeveer ÒeemebefiekeÀlee keÀes yeveeS jKeves kesÀ efueS efHeíues kegÀí Je<eeX mes mepeie ªHe mes Òe³eemejle sector lineage and foundation and a new-generation verve and passion, it
had assiduously embarked upon a campaign at connecting to people’s
jne nw~ yeQkeÀ DeHeves oesveeW mJeªHeeW ³eLee SkeÀ meg¢æ{ mejkeÀejer #es$e kesÀ yeQkeÀ keÀer HejbHeje Deewj
hearts by embracing the now readily-recognised “Relationships beyond
veeRJe Jeeuee SJeb SkeÀ veF& Heeræ{er keÀe Gcebie SJeb pegvetve mes YejHetj yeQkeÀ kesÀ ªHe ceW DeHeves
banking’ theme.
DeeHekeÀes Òemlegle keÀjves kesÀ efueS Deece ueesieeW kesÀ efoueeW mes pegæ[ves kesÀ DeefYe³eeve ces `èfjMleeW keÀer
pecee Hetpb eer'' DeJeOeejCee kesÀ Devegmeej yeveer Hen®eeve kesÀ meeLe HeefjÞece HetJe&keÀ ueiee jne nw~ Continued from where left off at the end of the previous financial year,
campaigns were run in the national news dailies, magazines and the
efJeiele efJeÊeer³e Je<e& ceW Òe®eej DeefYe³eeve keÀes peneB íesæ[e ie³ee Lee, je<ìêr³e owefvekeÀ mecee®eej television channels to further propel the ‘relationship’ theme and to
He$eeW, Heef$ekeÀeDeeW SJeb otjoMe&ve keÀer ®ewveueeW ceW èfjMleeW' keÀes Deewj Deeies yeæ{eves kesÀ efueS Deewj leverage on the goodwill and favour generated. It has been our endeavour
keÀerefle& SJeb meceLe&ve ÒeeHle keÀjves kesÀ efueS JeneR mes peejer jKee ie³ee~ nceeje ³en Òe³eeme jne to have a continued and sustained impact in the market; hence carried
efkeÀ yeepeej ceW nceeje ueieeleej Deewj oerIe&keÀeueerve Demej jns Fme nsleg efÒebì ceeref[³ee, advertisements in print media, electronic media, magazines, souvenir,
FueskeÌì^@eefvekeÀ ceeref[³ee, Heef$ekeÀeDeeW, mceeefjkeÀeDeeW, nesef[¥ie, Òee³eespekeÀlee Deeefo kesÀ peefjS hoardings, sponsorship, etc. The campaigns, apart from highlighting the
efJe%eeHeve efoS ieS~ Fme DeefYe³eeve ceW yeQkeÀ keÀer keÀeHeexjsì Leerce Deewj GlHeeoeW keÀes ÒecegKe ªHe Bank’s corporate theme and products, also focused on giving wide and
mes yeleeves kesÀ DeueeJee Glke=À<ì efJeÊeer³e HeefjCeeceeW SJeb Dev³e cenlJeHetCe& IeìveeDeeW Je SsefleneefmekeÀ noticeable coverage for the excellent financial results and other important
keÀe³eeX keÀes J³eeHekeÀ SJeb veesì efkeÀS peeves ³eesi³e keÀJejspe osves Hej O³eeve kesÀefvêle efkeÀ³ee ie³ee~ events and landmarks.
ûeeceerCe kesÀvêeW Hej MeeKeeDeeW ves mLeeveer³e mlej Hej ueeYeÒeo Òe®eej Deewj keÀerefle& efvecee&Ce kesÀ At rural centers, branches continued to make use of Rural Publicity budgets
for generating beneficial local publicity and goodwill through such activities
efueS kegBÀDeeW keÀer KegoeF&, Hes³epeue megefJeOee, jkeÌleoeve efMeefJej, yeme Mesuìme&, efkeÀmeeve keÌueye,
as sponsoring digging of wells, drinking water facilities, blood donation
ûeeceerCe KesueketÀo, HeefjJeej efve³eespeve mebyebOeer keÀe³e&¬eÀceeW, meeceeefpekeÀ SJeb meecegoeef³ekeÀ efJe<e³eeW
camps, bus shelters, farmers’ clubs, rural sports meets, programmes on
Hej keÀe³e&¬eÀceeW kesÀ Dee³eespeve Deeefo kesÀ ceeO³ece mes ûeeceerCe Òe®eej yepeì keÀe GHe³eesie keÀjvee family planning, social and community issues etc. On the PR front, the
peejer jKee~ pevemecHeke&À kesÀ ceeceues ceW yeQkeÀ ves Òesme keÀebÖesÀme, mece³e-mece³e Hej DeeJeefOekeÀ Bank had held itself in the limelight through regular press conferences and
efJeÊeer³e HeefjCeeceeW keÀer Iees<eCee, GlHeeo peejer keÀjves, meerSmeDeej Henue, Hetbpeer pegìeves mebyebOeer other media meets to announce, from time to time, periodical financial
ceeceueeW Dev³e ieþpeesæ[ SJeb men³eesie efpevnW ceeref[³ee ves efve³eefcele ©He mes Òe®eeefjle efkeÀ³ee, kesÀ results, product launches, CSR initiatives, capital raising issues, other
mebyebOe ceW ceeref[³ee meccesueve kesÀ Üeje mJe³eb keÀes ueeskeÀefÒe³e yeveeS jKee~ tie-ups and associations- all of which were regularly carried by the media.
ÒeyebOe met®evee ÒeCeeueer MANAGEMENT INFORMATION SYSTEM
The Bank has a well laid dynamic and integrated MIS in place, which
yeQkeÀ kesÀ Heeme megmLeeefHele meef¬eÀ³e SJeb SkeÀerke=Àle ÒeyebOe met®evee ÒeCeeueer nw pees cenlJeHetCe&
caters to the information needs for strategic decision making. With the
efveCe&³e uesves kesÀ efueS DeeJeM³ekeÀ met®evee GHeueyOe keÀjeleer nw~ keÀesj yeQefkebÀie meceeOeeve kesÀ increased number of branches under Core Banking Solution, data collection
Devleie&le yeæ{er ngF& MeeKeeDeeW mes [eìe SkeÀ$eerkeÀjCe leerJe´lej Deemeeve Deewj meìerkeÀ nes ie³ee~ has become faster, easier and accurate. It was possible to dispense with
Fmemes MeeKeeDeeW/Deb®eueeW keÀes keÀF& efJeJejCeeW kesÀ ÒemlegleerkeÀjCe mes ígìkeÀeje efceue ie³ee submission of a number of statements by branches/zones as they could
keÌ³eeWefkeÀ GvnW kesÀvêer³e efmLeefle mes GodOe=le efkeÀ³ee pee mekeÀlee nw~ yeQkeÀ ves ÒeyebOe met®evee ÒeCeeueer be extracted from central location. The Bank has reinforced MIS with
keÀes meg¢æ{ [eìe Jes³ej neGme kesÀ meeLe Deewj cepeyetle yevee³ee nw~ [eìe Jes³ej neGme keÀes robust Data Warehouse. Data Warehouse has been designed to enhance
meebeqK³ekeÀer efJeMues<eCe Deewj efjHeesefì¥ie keÀer yeæ{er ngF& #ecelee kesÀ efueS lew³eej efkeÀ³ee ie³ee nw~ the capabilities of statistical analysis and reporting. The design also extends
FmekeÀer ef[peeFve Dev³e efve³eb$ekeÀ keÀe³ee&ue³eeW keÀes efJeMues<eCeelcekeÀ #ecelee GHeueyOe keÀjeleer the analytical capabilities to other controlling offices. Thrust is given in
nw~ Yeejleer³e efj]peJe& yeQkeÀ keÀes efve³eecekeÀ efjHeesefì¥ie ceW DevegHeeueve Deewj ueeYeÒeolee DeO³e³eve the area of compliance with regulatory reporting to RBI and Profitability
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kesÀ #es$e ceW peesj efo³ee ie³ee nw~ meebeqK³ekeÀer efJeMues<eCe kesÀ DeefleefjkeÌle [eìe Jes³ej neGme keÀe studies. Besides statistical analysis, Data Warehouse will also be used for
[eìe ñeesle Deewj Dee@veueeFve efJeHeCeve Henue kesÀ efueS Yeer GHe³eesie efkeÀ³ee peeSiee~ Data Mining and Online Marketing initiatives.
INFORMATION TECHNOLOGY
met®evee ÒeewÐeeseif ekeÀer
MeeKee mJe®eeueve Branch Automation
Je<e& kesÀ oewjeve 1067 MeeKeeSB keÀesj yeQefkebÀie meceeOeeve (meeryeerSme) ceW HeefjJeleeale keÀer ieF& During the year, 1067 branches migrated to Core Banking Solution (CBS)
efpememes kegÀue meeryeerSme MeeKeeDeeW keÀer mebK³ee 2593 nes ieF& pees 1553 kesÀvêeW Hej nQ~ making a total of 2593 branches in CBS mode covering 1553 centres.
mJeosMeer Je efceÞe J³eJemee³e keÀe ueieYeie 96% Deye meeryeerSme MeeKeeDeeW kesÀ Devleie&le neslee Around 96% of domestic business mix is now under CBS. Remaining 428
nw~ Mes<e 428 MeeKeeSB pees DeYeer ìeryeerSce nQ Jes Je<e& 2009-10 keÀer ÒeLece efleceener ceW branches of the Bank which are in TBM mode will be brought under CBS
in the first quarter of the year 2009-10.
meeryeerSme ceW HeefjJeefle&le nes peeSbieer~
Je<e& kesÀ oewjeve keÀesj yeQefkebÀie ceW Meg© keÀer ieF& kegÀí efJeMes<eleeSB Some of the new features introduced in core banking during the year are:
DebefleefjkeÌle met®evee kesÀ meeLe Heeme yegkeÀ cegêCe ceW HeefjJele&ve Modifications in Pass Book Printing having additional information;
efJeefYeVe mesJeeDeeW kesÀ efueS ueieeS ieS ÒeYeejeW nsleg keÀeHeexjsì ûeenkeÀeW keÀes mJeleë F&-cesue Auto e-mail advices to corporate customers for charges levied for
met®evee various services;
OeesKeeOeæ[er jesOekeÀ GHee³e - peye keÀYeer keÀesF& ûeenkeÀ ®eskeÀyegkeÀ kesÀ efueS DevegjesOe ope& Fraud prevention measures - SMS alerts are generated whenever a
keÀjlee nw lees SmeSceSme Deueì& me=efpele neslee nw~ mìej mebosMe ceW - SmeSceSme Deueì& customer registers a request for cheque book. Under STAR
meYeer ûeenkeÀeW keÀes efkeÀmeer Yeer ef[ueerJejer ®ewveue pewmes SìerSce, Fbìjvesì yeQefkebÀie Deeefo SANDESH – SMS Alerts provided to all customers for debits in
kesÀ ceeO³ece mes Keelee veeces kesÀ efueS Yespee peelee nw~ meYeer [e³eceb[ ûeenkeÀeW keÀes GvekesÀ accounts through any of the delivery channels like ATM, Internet
KeeleeW ceW ©. 5000/- kesÀ pecee/veecess kesÀ efueS SmeSceSme Deueì& Yespee peelee nQ~ Banking, etc. SMS alerts provided to all Diamond Customers for
credits/debits of Rs 5000/- and above in their accounts.
mìej keÀveskeÌì Fbìjvesì yeQefkebÀie mesJeeSB
Star Connect Internet Banking Services
nceejs meYeer ûeenkeÀeW kesÀ efueS peveesHe³eesieer mesJee efyeueeW kesÀ Yegieleeve, Jee³eg³eeve SJeb jsue efìkeÀì A fast and secure internet banking facility is available to our customers
yegefkebÀie, Dee@veueeFve Mee@efHebie, Fbìj yeQkeÀ SJeb Fbìê-yeQkeÀ HebÀ[ ìêbmeHeÀj Deeefo nsleg SkeÀ êgle for utility bill payments, air & rail ticket booking, on-line shopping,
SJeb megjef#ele Fbìjvesì yeQefkebÀie megefJeOee GHeueyOe nw~ Fme mesJee ceW keÀF& veF& efJeMes<eleeSB peesæ[er inter-bank and intra bank fund transfers, etc. A number of new features
ieF& nQ~ FmeceW 67,000 mes DeefOekeÀ Kegoje SJeb 12,000 keÀeHeexjsì Òe³eeskeÌlee Fme Je<e& ceW Deewj were added to the service. More than 67,000 Retail and 12,000 Corporate
pegæ[s~ Jele&ceeve ceW nceejs 2,81,000 Kegoje SJeb 24,000 keÀeHeexjì Fbìjvesì yeQefkebÀie Òe³eeskeÌlee users were added during the year. Presently we have more than 2,81,000
nQ~ Deewmeleve Òeefleefove FmekeÀe GHe³eesie 23,000 mes p³eeoe ueesie keÀjles nQ~ retail and 24,000 corporate internet banking users. Average daily sign ons
are more than 23,000.
Dev³e Dee@ve-ueeFve mesJeeSB
Other On-Line Services
Fbìjvesì kesÀ DeueeJee, yeQkeÀ DeHeves ûeenkeÀeW keÀes efvecveefueefKele GHe³eesefielee JeefOe&le Dee@ve-
Other than Internet Banking, the Bank provides the following value added
ueeFve mesJeeSB Òeoeve keÀjlee nw efpeveceW Je<e& kesÀ oewjeve veF& efJeMes<eleeSB peesæ[er ieF& nQë
on line services with new features added during the year to its customers:
yeerDeesDeeF& mìej-F&-Hes - peveesHe³eesieer efyeuees kesÀ Yegieleeve kesÀ efueS BOI Star e-Pay – for payment of Utility Bills
Dee@veueeFve efìkeÀefìbie - jsuJes SJeb S³ejueeFbme efìkeÀì yegefkebÀie kesÀ efueS Online Ticketing – for Railways and Airlines ticket booking
[erpeerSHeÀìer Dee@veueeFve-F&-HesceWì - ueeFmeWme MegukeÀ kesÀ Dee@veueeFve Yegieleeve kesÀ efueS DGFT Online e-Payment – for online payment of license fees
Òel³e#e SJeb DeÒel³e#e keÀjeW keÀe F&-Yegieleeve e-Payment of Direct & Indirect taxes.
meercee MegukeÀ keÀe Dee@veueeFve Yegieleeve Online Payment of Custom Duty.
mìej Mes³ej (F&) ì^s[ - Dee@veueeFve Mes³ej ì^sef[bie kesÀ efueS Star Share(e) Trade – for on line share trading
yeQkeÀ keÀer Hegveë lew³eej keÀer ieF& JesyemeeFì peejer keÀjveeë Launching of Bank’s revamped Website:
Je<e& kesÀ oewjeve yeQkeÀ keÀer Hegveëefveefce&le JesyemeeFì, efpemeceW Deieueer Heeræ{er kesÀ Jesye 2.0 ÒeewÐeesefiekeÀer The bank’s revamped web-site using latest Next Generation Web 2.0
keÀe Òe³eesie efkeÀ³ee ie³ee nw peejer keÀer ieF& FmeceW ûeenkeÀ kesÀ megPeeJeeW/efMekeÀe³eleeW kesÀ efvejekeÀjCe technology with features like Customer Corner for customer suggestions/
kesÀ efueS ûeenkeÀ PejesKee pewmeer efJeMes<elee Meeefceue keÀer ieF& nQ~ redressal of grievances was launched during the year.
cesue cewmesefpebie mesJeeë Mail Messaging Service:
keÀe³ee&ue³eeW/MeeKeeDeeW kesÀ yeer®e mebÒes<eCe kesÀ SkeÀ ÒeYeeJeer ceeO³ece kesÀ ªHe ceW cesue cewmesefpebie Mail Messaging System on MS Exchange 2007 is used as an effective
ÒeCeeueer keÀe SceSme SkeÌme®eWpe 2007 Hej GHe³eesie efkeÀ³ee peelee nw efpemekeÀe GHe³eesie 14,000 means of communication amongst offices/branches covering more than
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mes DeefOekeÀ DeefOekeÀejer keÀjles nQ efpevnW keÀeHeexjsì F&-cesue megefJeOee oer ieF& nw~ cenlJeHetCe& MeeKee 14,000 officers to whom the corporate email facility is provided. Public
HeefjHe$eeW keÀes mìeHeÀ meom³e osKe mekeWÀ Deewj [eGveuees[ keÀj mekeWÀ, FmekesÀ efueS SceSceSme folder facility introduced in the MMS Server to enable staff to browse
meJe&j ceW HeefyuekeÀ HeÀesu[j keÀer megefJeOee Meg© keÀer ieF& nw~ and download important branch circulars
Jeermesì keÀveskeÌìereJf eìerë VSAT connectivity:
Jeer-mesì ÒeewÐeesefiekeÀer keÀe GHe³eesie yeQkeÀ kesÀ vesìJeke&À keÀes Gve mLeeveeW Hej peesæ[ves kesÀ efueS VSAT technology is being used to connect to the Bank’s network at
efkeÀ³ee pee jne nw peneB ueerpeueeFve/DeeF&Sme[erSve megefJeOee GHeueyOe veneR nw ³ee J³eJene³e& veneR places where leased line/ISDN facility is not available or feasible. Presently
nw~ Jele&ceeve ceW 529 MeeKeeSB Jeermesì kesÀ ceeO³ece mes yeQkeÀ kesÀ vesìJeke&À mes pegæ[er nQ Deewj 672 529 branches are connected to the Bank’s network through VSAT and in
MeeKeeDeeW kesÀ yeejs ceW keÀe³e& Òeieefle Hej nw~ 672 branches it is under progress.
meewj efJeÐegle Heefj³eespevee Solar Power Project:

Del³eefOekeÀ efJeÐegle keÀceer, efJeÐegle keÀìewleer Deewj keÀcH³etìjerke=Àle ûeeceerCe MeeKeeDeeW ceW $egefìHetCe& Solar Power Project is successfully implemented at 143 locations to
efJeÐegle DeeHetefle& Jeeues 143 mLeueeW Hej meewj efJeÐegle Heefj³eespevee meHeÀueleeHetJe&keÀ keÀe³ee&efvJele overcome acute power shortages, load shedding and erratic power supply
keÀer ieF&~ Fme Heefj³eespevee kesÀ Òeefle mekeÀejelcekeÀ Òeefleef¬eÀ³ee ÒeeHle nesves kesÀ DeeOeej Hej efJeÐegle at computerized rural branches. Based on the positive feed back the
mecem³ee Jeeues ÒeMeemeefvekeÀ keÀe³ee&ue³eeW, ÒeefMe#eCe kesÀvêeW SJeb De×&Menjer/Menjer/ceneveiejer³e project is being extended to additional 85 locations to cover Administrative
kesÀvêeW keÀer ®egveer ngF& MeeKeeDeeW keÀes Meeefceue keÀjves kesÀ efueS 85 Deewj mLeueeW Hej ³en Offices, Training Centres and selected branches in semi-urban/urban/metro
Heefj³eespevee ueeiet keÀer pee jner nw~ centres having power problems.
ceeveJe mebmeeOeve ÒeyebOeve ÒeCeeueerë Human Resources Management System:

meceûe ceeveJe mebmeeOeve ÒeyebOeve ÒeCeeueer keÀcH³etìjerke=Àle keÀer ieF& nw~ Jesleve He$ekeÀ SJeb Dee³ekeÀj Entire gamut of Human Resources Management system has been
met®eveeSB yeQkeÀ kesÀ meYeer mìeHeÀ kesÀ efueS HewkesÀpe kesÀ peefjS lew³eej keÀer peeleer nQ~ Heoesvveefle computerised. Salary slips & IT Advices for all Bank staff are generated
Òeef¬eÀ³ee kesÀ efueS Dee@ve-ueeFve DeeJesoveeW keÀes ÒeeHle keÀjves kesÀ efueS HewkesÀpe keÀe Òe³eesie efkeÀ³ee through the package. Package used for calling on-line applications for the
peelee nw~ DevegHeefmLeefle ÒeyebOeve cee@[îetue keÀe³e&Meerue nes ie³ee nw~ promotion processes. Absence Management Module operationalized.
mJe®eeefuele ìsuej ceMeerve SJeb SìerSce meceeOeeve Automated Teller Machines and ATM Reconciliation
Je<e& kesÀ oewjeve 61 SìerSce mebmLeeefHele efkeÀS ieS~ Jele&ceeve ceW 500 SìerSce keÀe³e&jle nQ~ yeQkeÀ 61 ATMs were installed during the year. Presently 500 ATMs are
keÀF& SìerSce vesìJeke&À pewmes kewÀMeìêr, yeQkeÌme, SmeyeerDeeF& vesìJeke&À, SveSHeÀSme Deeefo keÀe operational. The Bank is part of many ATMS networks like Cashtree,
efnmmee nw~ ûeenkeÀ osMeYej ceW 35000 SìerSce mes p³eeoe keÀe GHe³eesie keÀj mekeÀles nQ~ BANCS, SBI Network, NFS, etc. Customers can access more than 35000
veeefcele jeskeÀæ[ MeeKeeDeeW kesÀ SìerSce vekeÀoer Mes<e Keeles kesÀ lJeefjle SJeb ÒeYeeJeer meceeOeeve kesÀ ATMs across the country. A centralized reconciliation process has been
efueS SkeÀ kesÀvêerke=Àle meceeOeeve Òeef¬eÀ³ee DeHeveeF& ieF& nw~ Jele&ceeve ceW kesÀvêerke=Àle SìerSce adopted for prompt and effective reconciliation of ATM cash balance
meceeOeeve keÀ#e Üeje 136 jeskeÀæ[ MeeKeeDeeW efpeveceW 433 SìerSce keÀe meceeJesMe nw, keÀe a/c of the designated cash branches. Presently reconciliation of 136 cash
meceeOeeve efkeÀ³ee peelee nw~ branches covering 433 ATMs is handled by the Centralized ATM
Reconciliation Cell.
Je<e& kesÀ oewjeve HetCe& keÀer ieF& efJeMes<e Heefj³eespeveeSb
vekeÀoer ÒeyebOeve meceeOeeve (meerSceSme) Special Projects completed in the year
®eskeÀ ì^bkesÀMeve ÒeespeskeÌì (veF& efouueer kesÀ SvemeerDeej #es$e ceW ueeiet) Cash Management Solution (CMS) :
OeveMeesOeve efveJeejCe Heefj³eespevee (SSceSue) Cheque Truncation Project (Implemented in NCR Region New Delhi)
ìsuej vekeÀoer efJelejkeÀ (ìermeer[er) Anti Money Laundering Project(AML)
Yegieleeve nye SJeb Fbìê-[s lejuelee (DeeF&[erSue) Teller Cash Dispenser (TCD)
Yeejleer³e efjp] eJe& yeQkeÀ keÀer HenueeW keÀe keÀe³ee&vJe³eve
Payment hub and Intra Day Liquidity (IDL)
keÀesj yeQefkebÀie meceeOeeve kesÀ Devleie&le yeQkeÀ keÀer MeeKeeDeeW Üeje peejer meYeer yeenjer
kesÀvêeW kesÀ ®eskeÀ mHeer[ keÌueer³eefjbie mes mLeeveer³e ®eskeÀ kesÀ ªHe ceW nes peeles nQ Deewj GvnW Implementation of RBI initiatives:
mLeeveer³e meceeMeesOeve ceW mekeÀeje peelee nw~ FmekeÀe keÀe³ee&vJe³eve 41 kesÀvêeW ceW efkeÀ³ee Speed Clearing enables all the upcountry cheques issued by bank
ie³ee nw~ branches under Core banking Solution as local cheques and honour
je<ìêr³e FueskeÌìêefvekeÀ meceeMeesOeve ÒeCeeueer ceW meYeer keÀesj yeQefkebÀie MeeKeeDeeW kesÀ efueS them in local clearing. This has been implemented in 41 centres.
FueskeÌìê@efvekeÀ pecee SkeÀ MeeKee DeLee&le cegcyeF& mesJee ceW nceejs yeQkeÀ kesÀ efueS kesÀvêerke=Àle National Electronic Clearing System (NECS) where electronic credit
efkeÀ³ee ie³ee nw~ yeQkeÀ ves Yeejleer³e efj]peJe& yeQkeÀ kesÀ efveoxMeeW kesÀ Devegmeej keÀe³ee&vJe³eve for all Core Banking branches has been centralized at one branch ie.
efkeÀ³ee nw~ Mumbai Service for our Bank is implemented as per RBI directives.
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keÀejesyeej Òeef¬eÀ³ee Hegvej&®evee BUSINESS PROCESS RE-ENGINEERING
mebieþve keÀer efJemle=le keÀejesyeej Òeef¬eÀ³ee Hegvej&®evee ceW (veecekeÀjCe-mìej ieewjJe efkeÀ³ee ie³ee) In the Organization wide internal Business Process Reengineering project
yeQkeÀ ves ÒecegKe GlHeeo yeepeej keÀer Hen®eeve keÀj GmekeÀer ueeYeÒeolee keÀe DeO³e³eve keÀj keÀesj (christened ‘Star Gaurav’), the Bank formulated Business Strategies to
identify niche markets, established Product Profitability studies,
yeQefkebÀie meceeOeeve Òeef¬eÀ³ee Hegvej&®evee keÀes cepeyetle yevee³ee SJeb mebieþve keÀer Hegvej&®evee keÀer
redesigned processes to leverage the strengths of Core Banking Solution
leeefkeÀ ³en DeefOekeÀ keÀe³e& kegÀMeue, o#e SJeb yeepeejesvcegKeer yeve mekesÀ~ and restructure the Organization to make it more efficient, nimble and
meceefHe&le mebHekeÀea ÒeyebOekeÀ meefnle [e³eceb[ ûeenkeÀeW kesÀ efueS efJeefMe<ì mesJee #es$e kesÀ me=peve SJeb market oriented.
Kegoje $eÝCe mebyebOeer Deeefmle³eeW kesÀ ÒeyebOeve ceW efJeMes<e%elee efJekeÀeme Üeje Kegoje $eÝCeeW keÀer Project ‘Star Gaurav’ was implemented in 36 major centers across the
mJeerke=Àefle ceW ueieves Jeeues mece³e ceW keÀceer keÀjves nsleg efjìsue nye mLeeefHele keÀjves kesÀ meeLe country to increase productivity of marketing staff through various
structured sales initiatives, to provide better ambience at the branches
MeeKeeDeeW ceW yesnlej JeeleeJejCe yeveeves kesÀ efueS efJeefYeVe mebj®eveeye× efye¬eÀer HenueeW kesÀ including creation of exclusive service area for diamond customers with
ceeO³ece mes efJeHeCeve mìeHeÀ keÀer GlHeeokeÀlee ceW Je=ef× nsleg osMeYej ceW 36 ÒecegKe keWÀêeW ceW dedicated relationship manager and to create retail hubs to reduce turn
``mìej ieewjJe'' Heefj³eespevee keÀe³ee&efvJele keÀer ieF& Leer~ Heefj³eespevee ves DeHevee GÎsM³e ÒeeHle around time in sanctioning of retail loans by developing expertise in
managing such assets. The project has achieved its objective as the
keÀj efue³ee nw pewmee efkeÀ mìeHeÀ keÀer GlHeeokeÀlee Fve keWÀêeW ceW oesiegveer mes DeefOekeÀ nes ieF&~ productivity of staff more than doubled in these Centers.
yeQkeÀ ceW efye¬eÀer HetJe& SJeb efye¬eÀer kesÀ yeeo kesÀ ÒeyebOeve kesÀ efueS SkeÀ meeHeÌìJes³ej meceeOeeve mesume For management of Pre-sale and Post-sale activities in the Bank a software
HeÀesme& Dee@ìescesMeve (SmeSHeÀS) SJeb ûeenkeÀ efMekeÀe³ele ÒeyebOeve ÒeCeeueer (meermeerSceSme) mebmLeeefHele solution called Sales Force Automation (SFA) and Customer Complaint
efkeÀ³ee ie³ee nw~ Fme HewkesÀpe keÀe GHe³eesie keÀer ieF& HenueeW keÀe Helee Deble lekeÀ ueieeves Deewj Management System (CCMS) has been installed. The package is used for
ûeenkeÀ efMekeÀe³eleeW kesÀ ÒeyebOeve kesÀ efueS efkeÀ³ee peelee nw~ SkeÀ J³eeHekeÀ ceeveJe mebyebOe tracking the leads till the end and for management of customer complaints.
Also, a comprehensive HR performance management has been
keÀe³e&efve<Heeove ÒeyebOeve Yeer ueeiet efkeÀ³ee ie³ee nw~
implemented.
Yeejle ceW 43 ÒecegKe kesÀvêeW Hej yeQkeÀ ves yewkeÀ Dee@efHeÀme Heefj®eeueveeW pewmes peeJekeÀ/DeeJekeÀ
At 43 major Centers across India, the Bank has centralized back office
meceeMeesOeve Òeef¬eÀ³ee, Keelee Keesuevee, HeWMeve Òeef¬eÀ³ee, SìerSce DevegjesOe Òeef¬eÀ³ee SJeb ®eskeÀ operations like outward/inward clearing processing, account opening,
yegkeÀ DevegjesOe Deeefo keÀe kesÀvêerkeÀjCe efkeÀ³ee nw efpememes Òeef¬eÀ³ee o#elee SJeb GlHeeokeÀlee pension processing, ATM request processing and cheque book requests
yegkeÀ nw HeÀuemJe©He peveMeefkeÌle keÀer ye®ele ngF& nw~ ye®eer ngF& peveMeefkeÌle keÀes ûeenkeÀ mebbyebOeer which lead to improvement in process efficiencies and productivity
keÀe³e&keÀueeHeeW ceW HegveëDeefYeefve³eesefpele efkeÀ³ee ie³ee~ resultantly in saving the manpower. The saved manpower redeployed in
customer facing activities.
yeQkeÀ kesÀ keÀeue meWìj mes mecHetCe& osMe ceW mLeeveer³e keÀe@ue ojeW Hej mecHeke&À keÀjves nsleg Deewj ìsueer
yeQefkebÀie keÀes ÒemleeefJele yewkeÀ Dee@efHeÀme mes peesæ[les ngS GmekesÀ ceeO³ece mes ûeenkeÀeW kesÀ DevegjesOe The process of upgrading the Call Centre of the Bank is in progress by
making it accessible in entire country on local call rates and by entertaining
Hej O³eeve efoS peeves keÀer mesJee Üeje Gmes GVele keÀjves keÀer Òeef¬eÀ³ee peejer nw~ mJe³eb mesJee ®eskeÀ
service requests of customers through Tele- Banking by linking it to the
pecee ceMeerveW Òee³eesefiekeÀ DeeOeej Hej 5 ®egveer ngF& MeeKeeDeeW ceW mebmLeeefHele keÀer ieF& nw~ SkeÀ proposed Back Office to process such service requests. Self Service
meef¬eÀ³e ``keÌ³et'' ÒeyebOeve ÒeCeeueer keÀes DebOesjer MeeKee ceW Òee³eesefiekeÀ DeeOeej Hej mebmLeeefHele Cheque Deposit Machines are installed at 5 select branches on pilot
efkeÀ³ee ie³ee nw Deewj SkeÀ Dev³e ÒeCeeueer keÀes ÒeoMe&ve kesÀ DeeOeej Hej yegefue³eve SkeÌme®eWpe basis. A dynamic ‘Q’ Management System was installed at Andheri branch
MeeKee ceW ueiee³ee ie³ee nw~ ÒeeHle Òeefleef¬eÀ³ee kesÀ DeeOeej Hej ³en ÒeCeeueer Dev³e ®egveer ngF& on pilot basis and another one is being deployed at Bullion Exchange
MeeKeeDeeW ceW meefJe&me ef[ueerJejer mece³e keÀes keÀce keÀjves Deewj keÀeGbìj Hej Yeeræ[ ve nesves osves kesÀ branch on demo basis. Based on the feedback, the system will be introduced
efueS ueieeF& peeSieer~ at other select branches to reduce service delivery time and to avoid
crowding at the counters.
DeebleefjkeÀ efve³eb$eCe J³eJemLee
peeseKf ece ÒeyebOeve INTERNAL CONTROL MECHANISM
peesefKece efkeÀmeer Yeer yeQkeÀ kesÀ keÀe³e&keÀueeHeeW keÀe SkeÀ DeefveJee³e& lelJe nw~ leovegmeej peesefKece Risk Management
efve³eb$eCe keÀe³e& keÀe GodosM³e ve kesÀJeue peesefKeceeW keÀes keÀce keÀjvee nw Jejve ³en Yeer megefveefM®ele Risk is an integral element of the activities of any bank. Accordingly, the
keÀjvee nw efkeÀ mebmLee Gef®ele ªHe mes GHee³eeW keÀe ®e³eve keÀjleer nw Deewj peesefKeceeW mes efveHeìleer purpose of the risk control function is not only to minimize risks but
nw SJeb Fve meYeer Òe³eemeeW kesÀ yeejs ceW He³ee&Hle efjHeesì& lew³eej keÀjleer nQ leeefkeÀ peesefKece pees ngS also to ensure that the institution properly identifies measures and handles
risks and prepares adequate reports on all these efforts so that the extent
nQ keÀer meercee mes Heefj®eeueveeW keÀer efvejvlejlee kesÀ efueS keÀesF& Keleje ve nes~ Fme yeele keÀes O³eeve
of risks, which have occurred, should not endanger the continuity of
ceW jKeles ngS yeQkeÀ ves Ssmeer J³eJemLeeSB mLeeefHele Deewj meb®eeefuele keÀer nQ pees yeQkeÀ keÀer meceûe operations. With this in mind the bank has established and operates
peesefKece efmLeefle Deewj J³eefkeÌleMeë DeeOeej Hej mebyebefOele peesefKece ÒekeÀejeW keÀe meleled DeefYeefveOee&jCe mechanisms, which ensures the ongoing assessment of relevant risk types
megef®eefM®ele keÀjleer nQ~ on an individual basis and of the overall risk position of the bank
yeQkeÀ ceW peesefKece ÒeyebOeve yees[& Üeje meb®eeefuele keÀe³e& nQ~ Meer<e& mlej Hej yees[& keÀer peesefKece Risk Management is a Board driven function in the Bank with the Risk
ÒeyebOeve meefceefle nw efpemes efJeefYeVe peesefKeceeW keÀe ÒeyebOeve keÀjves kesÀ efueS G®®e keÀe³e&HeeuekeÀeW Management Committee of the Board at the apex level supported by
34
keÀer Heefj®eeueve mlejer³e meefceefle³eeW keÀe men³eesie ÒeeHle nw~ peesefKece ÒeyebOeve keÀer Òeef¬eÀ³ee operational level committees of top executives for managing various risks.
efpemeceW keÀF& DeJemLeeSB DeLee&led Hen®eeve, DeekeÀueve, efveiejeveer SJeb efve³eb$eCe keÀe meceeJesMe nw, The process of risk management consisting of various stages i.e.
keÀe O³eeve GÐece J³eeHekeÀ peesefKece ÒeyebOeve, $eÝCe peesefKece ÒeyebOeve, Heefj®eeueve peesefKece identification, measurement, monitoring and control, is covered in the
policies for Enterprise Wide Risk Management ,Credit Risk Management,
ÒeyebOeve yeepeej peesefKece ÒeyebOeve, SSHeÀSce SJeb [erefuebie ©ce Heefj®eeueve ceW jKee peelee nw~ ³es
Operational Risk Management, Market Risk Management, ALM and
DeJemLeeSB SkeÀ efve³eb$eCe ®e¬eÀ yeveeleer nQ efpemeceW HeÀer[yewkeÀ SJeb HeÀer[ HeÀejJe[& uetHe Yeer nw~ Dealing room operations. These stages constitute a control cycle, which
meYeer keÀe³e&keÀueeHeeW SJeb GlHeeoeW ceW meYeer mebYeeJeer peesefKeceeW keÀer Hen®eeve, HeefjYee<ee SJeb also involves feedback and feed forward loops.
DeefYeuesKeve efJemle=le efJeMues<eCe kesÀ Üeje efkeÀ³ee peelee nw Deewj GmekeÀer efJeOeer#ee Heefj®eeueve The identification, definition and recording of all potential risks, in all
mlej keÀer peesefKece meefceefle³eeW SJeb keÀe³e&oueeW Üeje keÀer peeleer nw~ yeQkeÀ keÀe peesefKece ÒeesHeÀeFue activities and products is done through detailed analysis and vetting the
Yeer $ewceeefmekeÀ DeeOeej Hej efkeÀ³ee peelee nw~ efJeJeskeÀHetCe& meerceeSB, veS yeemesue DevegHeeueve $eÝCe same by the operational level risk committees and task forces. Risk profiling
ÞesCeer efveOee&jCe cee@[ue, $eÝCe uesKee Hejer#ee yeepeej peesefKece kesÀ efueS JeerSDeej cee@[ue, of the bank is also done on a quarterly basis. Various tools and systems
Heefj®eeueve peesefKece kesÀ efueS cegK³e peesefKece mebkesÀlekeÀeW kesÀ efjkeÀe[& jKeves meefnle mJeefveOee&jCe like prudential limits, new Basel Compliant credit Rating Models, Credit
keÀe³e&Jeener Hen®eeves ieS peesefKeceeW kesÀ DeefYeefveOee&jCe/DeekeÀueve kesÀ efueS Meg© keÀer ieF& nw~ Audit, VaR models for market risks, Self assessment exercise coupled
with tracking of Key Risk Indicators for operational risk have been
[eìe kesÀ efJeMues<eCe kesÀ efueS J³eeHekeÀ met®evee osves nsleg [eìe Jes³ejneGefmebie Heefj³eespevee DeHeves
introduced for assessing/measuring the identified risks. Data warehousing
keÀe³ee&efvJe³eve keÀer Deefûece DeJemLee Hej nw~ yeQkeÀ $eÝCe peesefKece ÒeyebOeve meeHeÌìJes³ej keÀe project is at an advanced stage of implementation to provide comprehensive
keÀe³ee&vJe³eve keÀj jne nw efpememes [eìe keÀer iegCeJeÊee yesnlej yeveeves Deewj DeHeves peesefKece information for analysis of data. The Bank is implementing Credit Risk
ÒeyebOeve ÒeCeeueer keÀes HetCe& SJeb GVele yeveeves ceW yeQkeÀ keÀes ceoo efceuesieer~ Management Software which will help the bank in improving the data
Yeejleer³e efj]peJe& yeQkeÀ kesÀ 31.03.2008 mes ÒeYeeJeer efoMee efveoxMeeW kesÀ Devegmeej yeQkeÀ ves veF& quality and completeness and upgrading its Risk Management systems.
HetBpeer He³ee&Hlelee ÖesÀceJeke&À (yeemesue II) kesÀ Devleie&le $eÝCe SJeb yeepeej peesefKece kesÀ efueS The Bank has migrated to computation of capital adequacy under New
ceevekeÀ ¢ef<ìkeÀesCe SJeb Heefj®eeueve peesefKece kesÀ efueS DeeOeej mebkesÀle lekeÀ ¢ef<ìkeÀesCe Hej Capital Adequacy Framework (Basel II) based on Standardised Approach
DeeOeeefjle HetBpeer He³ee&Hlelee keÀer ieCevee nsleg HeefjJele&ve efkeÀ³ee nw~ for Credit and Market Risk and Basic Indicator Approach for Operational
Risk as per RBI guidelines effective 31.03.2008.
yeQkeÀ efJeefYeVe peesefKeceeW kesÀ DeefYeefveOee&jCe/DeekeÀueve DeHeves peesefKece Jenve keÀjves keÀer #ecelee
meercee Deewj peesefKeceeW SJeb peesefKeceeW keÀer DeeJeM³ekeÀlee kesÀ mebyebOe ceW DeebleefjkeÀ Hetbpeer kesÀ The Bank undertakes Internal Capital Adequacy Assessment Process
Gef®ele mlej kesÀ efueS Jeeef<e&keÀ DeeOeej Hej DeebleefjkeÀ Hetbpeer He³ee&Hlelee DeefYeefveOee&jCe Òeef¬eÀ³ee (ICAAP) on a yearly basis for assessment/measurement of various risks,
the limits of its risk-bearing capacity and appropriate level of internal
(DeeF&meerSSHeer) keÀjlee nw~ ®ejce HeefjefmLeefle³eeW ceW Yeer mebYeeefJele ÒeYeeJe keÀer SkeÀ yesnlej
capital in relation to the risks and the Risk Appetite. Stress Testing Process
mecePe yeQkeÀ keÀes Òeoeve keÀjles ngS peesefKece efveOee&jCe ceW Je=ef× keÀjves kesÀ efueS oyeeJe pee@®e is in place for enhancing risk assessment by providing the bank a better
Òeef¬eÀ³ee keÀe³e&jle nw~ Deeies yeæ{les ngS, Fme keÀe³e& mes ³en DeHes#ee keÀer peeleer nw efkeÀ peesefKece understanding of the likely impact even in extreme circumstances. Going
efve³eb$eCe keÀe³e& leLee mebHetCe& mebmLee kesÀ leLee mJeleb$e efve³eb$eCe keÀe³e& kesÀ efve<Heeove efveOee&jCe nsleg forward, this exercise is expected to render an objective basis for decision
oesveeW kesÀ efveCe&³e nsleg SkeÀ GÎsM³e DeeOeej Òeoeve keÀjW~ making both to the risk control function and to the entire institution and for
assessing the performance of the independent control function.
yeQkeÀ DeHeves Üeje lew³eej ³eespevee kesÀ Devegmeej kegÀí Deewj Heefj<ke=Àle ¢ef<ìkeÀesCeeW keÀes peesefKece
ÒeyebOeve ÒeCeeueer keÀer ÒeYeeJeMeeruelee SJeb meg¢æ{lee yeæ{eves kesÀ efueS HeefjJele&ve keÀes Yeer lew³eej The Bank is also preparing for migration to more sophisticated approaches
keÀj jne nw~ for enhancing the effectiveness and robustness of risk management
systems as per the roadmap prepared by the Bank.
efvejer#eCe SJeb uesKee Hejer#ee
Inspection & Audit
yeQkeÀ Üeje efveOee&efjle keÀer ieF& ÒeCeeeEue³eesb SJeb Òeef¬eÀ³eeDeeW keÀe mecemle MeeKeeDeeW / efve³eb$ekeÀ
keÀe³ee&ue³eeW Üeje iebYeerjlee mes keÀe³ee&vJe³eve efkeÀ³ee peevee megefveef½ele keÀjves kesÀ efueS ÒeyebOeve kesÀ Inspection and Audit is an important tool in the hands of the Management
Heeme efvejer#eCe SJeb uesKee Hejer#ee kesÀ ªHe ceW SkeÀ cenÊJeHetCe& meeOeve nw ~ Fmemes ÒeyebOeve kesÀ to ensure that systems and procedures laid down by the Bank are
efJeefYeVe mlejeW Hej yeQkeÀ ceW DeebleefjkeÀ efve³eb$eCe J³eJemLee keÀer ÒeYeeJeHetCe&lee kesÀ cetu³eebkeÀve efkeÀS implemented in right earnest by all the branches / controlling offices. It
helps the Management at various levels in evaluating the effectiveness of
peeves ceW mene³elee efceueleer nw ~
the internal control mechanism in the bank.
efveosMekeÀ ceC[ue keÀer uesKee Hejer#ee meefceefle Üeje efJeefOeJele Devegceesefole keÀer ieF& megmHeä uesKee
Well defined Audit policies duly approved by Audit Committee of Board
Hejer#ee veerefle³eeW SJeb efJeefYeVe ÒekeÀej keÀer uesKee Hejer#ee DeLee&le peesefKece DeeOeeefjle DeevleefjkeÀ of Directors and Manual of Instructions are in place for various types of
uesKee Hejer#ee; meceJeleea uesKee Hejer#ee; met®evee ÒeCeeueer uesKee Hejer#ee; ÒeyebOeve uesKee Hejer#ee audit, i.e, Risk Based Internal Audit, Concurrent Audit, Information
SJeb efJeosMeer MeeKeeDeeW keÀer uesKee Hejer#ee kesÀ efueS DevegosMe HegefmlekeÀe GHeueyOe nw ~ Yeejleer³e Systems Audit, Management Audit and Audit of Foreign branches. In
efjpeJe& yeQkeÀ Üeje Òemlegle yeQkeÀeW kesÀ peesefKece DeeOeeefjle He³e&Jes#eCe kesÀ GÎsM³eeW kesÀ Deveg©He line with the objectives of risk based supervision of banks propounded
01-04-2007 mes HejcHejeiele mebJ³eJenej DeeOeeefjle uesKee Hejer#ee keÀe mLeeve peesefKece by the Reserve Bank of India, traditional transaction based audit have
DeeOeeefjle DeebleefjkeÀ uesKee Hejer#ee ves ues efue³ee nw ~ been replaced with Risk Based Internal Audit w.e.f. 01.04.2007.
35
meceJeleea uesKee Hejer#ee pees meveoer uesKekeÀej HeÀceeX Deewj DeebleefjkeÀ ®egves ngS DeefOekeÀeefj³eeW The Concurrent Audit being conducted by firms of Chartered Accountants
Üeje keÀer pee jner nw, ceW Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOeee|jle 50% kesÀ mlej keÀes leguevee ceW as well as in-house selected officers, has covered 84.5 % of Advances and
DeefûeceeW keÀe 84.5 % Deewj peceejeefMe³eeW kesÀ 64.3% keÀe meceeJesMe nw~ 64.3% of Deposits of the Bank as against RBI stipulated level of 50% of
each.
yeQkeÀ keÀe efvejer#eCe SJeb uesKee Hejer#ee efJeYeeie DeebleefjkeÀ uesKee Hejer#ee SJeb efvejer#eCe kesÀ efueS
veew Deeb®eefuekeÀ uesKee Hejer#ee keÀe³ee&ue³eeW kesÀ ceeO³ece mes keÀe³e& keÀjlee nw~ Je<e& 2008-09 kesÀ The Inspection & Audit Department of the Bank operate through nine
oewjeve, 2519 MeeKeeDeeW keÀer peesefKece DeeOeeefjle DeebleefjkeÀ uesKee Hejer#ee, 2479 met®evee zonal audit offices for internal inspection and audit. During the year
ÒeCeeueer uesKee Hejer#ee SJeb 28 Deb®euees keÀer ÒeyebOeve uesKee Hejer#ee efveOee&efjle keÀe³e&¬eÀce kesÀ 2008-09, Risk Based Internal Audit of 2519 branches, Information System
Devegmeej keÀer ieF&~ Audit of 2479 branches and Management Audit of 28 zones were carried
out as per schedule.
meceJeleea uesKee Hejer#ee Debleie&le mecemle efJeosMeer MeeKeeSB meeqcceefuele nQ ~ FmekesÀ DeefleefjkeÌle,
All foreign branches are covered under Concurrent Audit. Further, internal
mecemle efJeosMeer MeeKeeDeeW SJeb keÀe³ee&ue³eeW keÀe 18 ceen keÀer DeJeefOe ceW yeQkeÀ kesÀ Yeejle ces
Audit & inspection are conducted for all foreign branches & offices by
HeomLe DeefOekeÀeefj³eeW Üeje DeebleefjkeÀ uesKee Hejer#ee SJeb efvejer#eCe efkeÀ³ee ie³ee nw ~ Je<e&
India based officers in the cycle of 18 months. During the year 2008-09,
2008-09 kesÀ oewjeve meYeer efJeosMeer MeeKeeDeeW SJeb keÀe³ee&ue³eeW keÀer meceJeleea uesKee Hejer#ee
such audit were conducted for all foreign branches and offices.
keÀer ieF& Leer ~
Compliance Unit
DevegHeeueve FkeÀeF&
An independent Compliance Department headed by the Chief Compliance
Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Devegmeej cegK³e DevegHeeueve DeefOekeÀejer kesÀ vesle=lJe Officer has been set up at Head Office and a Compliance Function Policy
ceW SkeÀ mJeleb$e DevegHeeueve efJeYeeie keÀer mLeeHevee ÒeOeeve keÀe³ee&ue³e ceW keÀer ieF& nw Deewj for the Bank was adopted by the Board on 21.1.2008 as per Reserve Bank
21.1.2008 keÀes efveosMekeÀ ceb[ue ves yeQkeÀ kesÀ efueS SkeÀ DevegHeeueve keÀe³e&veerefle Yeer mJeerkeÀej of India guidelines. Compliance of statutory, regulatory and internal
keÀer nw~ yeQkeÀ meebefJeefOekeÀ, efve³eecekeÀ SJeb DeebleefjkeÀ efoMeeefveoxMe keÀe DevegHeeueve yeQkeÀ kesÀ guidelines of the Bank is the scope of operation of the compliance function
DevegHeeueve keÀe³e& keÀe Heefj®eeueve keÀe³e&#es$e nw~ of the Bank.
GHe³eg&keÌle keÀes O³eeve ceW jKeles ngS efJeYeeie ves MeeKee keÀe³e& kesÀ efvecveefveefKele #es$eeW kesÀ mebyebOe Keeping in view the above, the Department has developed Compliance
ceW DevegHeeueve efve³ece efJekeÀefmele efkeÀS nQë Rules in respect of the following areas of branch functioning:
DeHeves ûeenkeÀ keÀes peeefveS Oeve MeesOeve efveJeejCe/DeelebkeÀJeeo kesÀ efJeÊeHees<eCe mes cegkeÀeyeuee Know Your Customer/Anti Money Laundering/Combating of
Financing of Terrorism
peceejeefMe³eeB SJeb mesJeeSB
Deposits & Services
Deefûece
Advances
efJeosMeer efJeefvece³e Foreign Exchange
efJeYeeie Yeejleer³e efj]peJe& yeQkeÀ Üeje efkeÀS peeves Jeeues Jeeef<e&keÀ efJeÊeer³e efvejer#eCe (SSHeÀDeeF&) The Department also handles the Annual Financial Inspection (AFI) by
keÀes ÒeOeeve keÀe³ee&ue³e kesÀ keÀe³ee&lcekeÀ efJeYeeieeW kesÀ meeLe mecevJe³e keÀj mebYeeuelee nw~ SSHeÀDeeF& the RBI by coordinating with the Head Office functional Departments.
efjHeesìeX keÀer mebJeer#ee keÀer peeleer nw Deewj DevegHeeueve Yeejleer³e efj]peJe& yeQkeÀ keÀes Òemlegle efkeÀ³ee The AFI Reports are scrutinized and compliance is submitted to the RBI.
peelee nw~ efJeYeeie MeeKeeDeeW ceW DevegHeeueve keÀe Hejer#eCe keÀjlee nw Deewj efve<keÀ<eeX kesÀ yeejs ceW The department conducts compliance testing at Branches and submits
efjHeesì& Meer<e& ÒeyebOeve keÀes oer peeleer nw~ ÒeOeeve keÀe³ee&ue³e ceW efJeefYeVe efJeYeeieeW kesÀ meeLe reports on the findings to the Top Management. By coordinating with
mecevJe³e keÀj Yeejleer³e efj]peJe& yeQkeÀ keÀes efJeefYeVe efJeJejCeeW SJeb GÊejeW keÀe ÒemlegleerkeÀjCe various Departments at the Head Office submission of various Returns
megefveefM®ele efkeÀ³ee peelee nw~ and replies to the RBI are ensured.
Òel³eskeÀ Deeb®eefuekeÀ keÀe³ee&ue³e ceW SkeÀ DevegHeeueve DeefOekeÀejer keÀe ®e³eve mebyebefOele Deb®eue kesÀ At each Zonal Office a Compliance Officer has been identified for
DevegHeeueve keÀe³e& keÀer efveiejeveer keÀjves kesÀ efueS efkeÀ³ee ie³ee nw~ efJeosMeer MeeKeeDeeW kesÀ mebyebOe monitoring the compliance function of the respective Zone. In respect of
ceW Òel³eskeÀ efJeosMeer kesÀvê mecetn kesÀ efueS SkeÀ DevegHeeueve DeefOekeÀejer keÀe ®e³eve kesÀvê keÀer foreign Branches, a Compliance Officer for each cluster of the foreign
meYeer MeeKeeDeeW kesÀ DevegHeeueve keÀe³e& keÀer efveiejeveer kesÀ efueS efkeÀ³ee ie³ee nw~ centre has been identified for monitoring the compliance function of all
the Branches in the centre.
yeQkeÀ kesÀ DevegHeeueve keÀe³e& kesÀ mebyebOe ceW efleceener efjHeesì& efveosMekeÀ ceb[ue kesÀ mece#e Òemlegle keÀer
peeleer nw~ A quarterly report on compliance function of the Bank is being submitted
to the Board.
efJeYeeie kesÀ yeQkeÀ ceW efvecveefueefKele oes ceeveob[eW/GHee³eeW kesÀ keÀe³ee&vJe³eve/efveiejeveer keÀer efpeccesoejer
The department is also vested with the responsibility of implementation/
Yeer oer ieF& nw~ monitoring following two norms/measures in the Bank :
DeHeves ûeenkeÀes keÀes peeefveS (kesÀJee³emeer) ceeveob[ Know Your Customer (KYC) norms
Oeve MeesOeve efveJeejCe DeefOeefve³ece, 2002 (HeerSceSue DeefOeefve³ece) kesÀ ÒeeJeOeeveeW kesÀ Devegmeej As per the provisions of Prevention of Money Laundering Act, 2002
SJeb GmekesÀ Devleie&le yeveeS ieS efve³eceeW Deewj Yeejleer³e efj]peJe& yeQkeÀ Üeje kesÀJee³emeer kesÀ (PML Act) and the Rules made there under as well as the guidelines
36
mebyebOe ceW peejer efoMee efveoxMeeW kesÀ Devegmeej MeeKeeDeeW mes DeHesef#ele nw efkeÀ Jes kesÀJee³emeer issued by the Reserve Bank of India (RBI) on KYC, Branches are required
DevegHeeueve kesÀ efueS Òel³eskeÀ ûeenkeÀ keÀer Hen®eeve veJeervelece HeÀesìesûeeHeÀ Hen®eeve keÀe ÒeceeCe to properly identify every customer by obtaining recent photograph,
Deewj Jele&ceeve Helee keÀe ÒeceeCe ÒeeHle keÀjles ngS keÀjW~ keÀce Dee³e mecetn kesÀ J³eefkeÌle³eeW kesÀ proof of identity and proof of current address for KYC compliance.
Keeles Keesueles mece³e mejueerke=Àle kesÀJee³emeer ceeveob[ Meg© efkeÀS ieS nQ~ meYeer ûeenkeÀeW keÀes Regarding opening of accounts of persons of low income group, simplified
KYC norms have been introduced. All the customers have been classified
peesefKece OeejCee kesÀ DeeOeej Hej G®®e, ceO³ece ³ee v³etve peesefKece ÒeJeie& ceW Jeieeake=Àle efkeÀ³ee
into High, Medium or Low Risk category based on the Risk perception.
ie³ee nw~
Anti Money Laundering (AML) Measures
Oeve MeesOeve efveJeejCe (SSceSue) GHee³e
The Prevention of Money Laundering Act, 2002 was enacted by the
Oeve MeesOeve keÀes jeskeÀves leLee Oeve MeesOeve mes ÒeeHle mebHeefÊe peyleer nsleg ³ee Oeve MeesOeve ceW mebueive Parliament to prevent Money Laundering and to provide for confiscation
leLee Gmemes mebyebefOele ceeceueeW kesÀ efueS mebmeo Üeje Oeve MeesOeve DeefOeefve³ece, 2002 DeefOeefve³eefcele of property derived from or involved in Money Laundering and for matters
efkeÀ³ee ie³ee~ concerned there with.
nceejs yeQkeÀ ves DeefOeefve³ece kesÀ ÒeeJeOeeveeW keÀes efvecveefueefKele Devegmeej keÀe³ee&efvJele efkeÀ³ee nwë Our Bank has implemented the provisions of the Act as under:-
i) The Principal Officer has been appointed,

i) ÒecegKe DeefOekeÀejer efve³egkeÌle efkeÀ³ee ie³ee nw
ii) Bank is submitting monthly Cash Transaction Reports (CTRs) in
ii) yeQkeÀ © 10 ueeKe mes DeefOekeÀ kesÀ mebJ³eJenejeW keÀer ceeefmekeÀ vekeÀoer mebJ³eJenej efjHeesìX respect of transactions over Rs. 10 lacs to the Financial Intelligence
efJeÊeer³e Deemet®evee FkeÀeF& (SHeÀDeeF&³et-DeeF&Sve[er) veF& efouueer keÀes Òemlegle keÀj jne nw) Unit- India (FIU-IND), New Delhi.
iii) peye keÀYeer Yeer Hen®eeve nesleer nw, yeQkeÀ mebosnemHeo mebJ³eJenej efjHeesì& (SmeìerDeej) SJeb iii) Bank is also submitting Suspicious Transactions Reports (STRs)
vekeÀueer cegêe efjHeesì& (meermeerDeej) keÀes SHeÀDeeF&³et-DeeF&Sve[er keÀes Òemlegle keÀjlee nw~ and Counterfeit Currency Reports (CCRs) to the FIU-IND, as and
when the same are identified
iv) nce Oeve MeesOeve efveJeejCe DeefOeefve³ece kesÀ Devegmeej efjkeÀe[& keÀe jKejKeeJe keÀj jns nQ
Deewj Gmes megjef#ele jKe jns nQ~ iv) We are maintaining and preserving the records as per the provisions
of the PML Act.
yeQkeÀ ves OeveMeesOekeÀ efveJeejCe DeefOeefve³ece kesÀ Devleie&le mebosnemHeo mebJ³eJenejeW keÀer Hen®eeve
The Bank has procured an Anti Money Laundering Software (AMLOCK)
kesÀ efueS SkeÀ Sbìer ceveer ueeB[efjbie meeHeÌìJes³ej (Sceuee@keÀ) Kejeroe nw~ Gme meeHeÌìJes³ej keÀes for identifying suspicious transactions under the PML Act. The software
MeerIe´ ner keÀe³e&Meerue efkeÀ³ee peeSiee~ FmekesÀ keÀe³ee&efvJele nesves Hej efJeÊeer³e ceeveob[eW kesÀ DeeOeej is being made operational shortly. Upon implementation, the package
Hej efJeefYeVe ÒekeÀej kesÀ mebJ³eJenejes kesÀ yeejs ceW HewkesÀpe meeJeOeeveer efjHeesì& me=efpele keÀjsiee~ Fve shall generate alerts regarding various types of transactions based on
efjHeesìeX keÀes íeveyeerve keÀer peeSieer Deewj ³eefo mebosnemHeo Hee³ee peelee nw lees mebJ³eJenejeW keÀes financial parameters. The alerts shall be scrutinized and if found suspicious,
met®evee SHeÀDeeF&³et-DeeF&Sve[er keÀes oer peeSieer~ the transactions shall be reported to the FIU-IND.
meleke&Àlee Vigilance
The vigilance machinery of the Bank is headed by the Chief Vigilance

yeQkeÀ keÀer meleke&Àlee J³eJemLee keÀe vesle=lJe ceneÒeyebOekeÀ ÞesCeer kesÀ cegK³e meleke&Àlee DeefOekeÀejer
Officer of the rank of General Manager appointed with the concurrence of
Üeje efkeÀ³ee peelee nw efpemekeÀer efve³egefkeÌle efJeÊe ceb$eeue³e Deewj kesÀvêer³e meleke&Àlee Dee³eessie keÀer
the Ministry of Finance and Central Vigilance Commission. He is assisted
menceefle mes keÀer peeleer nw~ meleke&Àlee kesÀ meYeer ceeceueeW ceW DevegMeemeefvekeÀ ÒeeefOekeÀeefj³eeW/ by officers having knowledge / background of investigation and disciplinary
efve³eb$ekeÀ ÒeeefOekeÀeefj³eeW keÀes meueen osves kesÀ efueS yeQefkebÀie kesÀ meeLe-meeLe pee@®e leLee DevegMeemeefvekeÀ action matters as well as banking, for tendering advice to Disciplinary
ceeceueeW kesÀ keÀe³e& keÀe %eeve jKevesJeeues/He=<þYetefce kesÀ DeefOekeÀeefj³eeW Üeje mene³elee Òeoeve keÀer Authorities / Controlling Authorities in all vigilance cases. The Vigilance
peeleer nw~ Department also focuses on dissimilation of preventive vigilance measures.
ceeveJe mebmeeOeve efJekeÀeme HUMAN RESOURCES DEVELOPMENT
efJekeÀemeelcekeÀ HenueW Developmental initiatives
Bank’s Human Resources Development Strategies are directed to provide

yeQkeÀ keÀer mebmeeOeve efJekeÀeme keÀe³e&veerefle³eeb keÀce&®eeefj³eeW nsleg GvekesÀ %eeve JeOe&ve keÀjves GvekesÀ
opportunities to employees for enhancing their knowledge, upgrading
keÀewMeu³e keÀes DeÐeleve SJeb JeeleeJejCe me=peve kesÀ DeJemej GHeueyOe keÀjeves kesÀ efueS efveosefMele their skills and building an environment where employees are motivated
keÀer peeleer nQ peneb keÀce&®eejer GvekeÀe meJeexÊece keÀe³e& efve<Heeove keÀjves kesÀ efueS Òeeslmeeefnle nQ to contribute their best and are better equipped to meet the challenges
Deewj yeQkeÀ Üeje cenmetme keÀer pee jner ®egveewefle³eeW mes efveHeìves kesÀ efueS yesnle ªHe mes lew³eej nQ~ faced by the Bank.
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èfJepeve 2013’ veecekeÀ SkeÀ ceO³ece DeJeefOe ceeveJe mebmeeOeve efJekeÀeme veerefle yeQkeÀ Üeje A medium term Human Resources Development policy named ‘VISION
DebieerkeÀej keÀer ieF& nw efpemekesÀ Debleie&le 700 DeefOekeÀeefj³eeW SJeb 500 efueefHekeÀer³e mìeHeÀ 2013’ has been adopted by the Bank under which 700 officers & 500
meom³eeW keÀer Hen®eeve keÀer ieF& nw~ ceeef®e¥ie Dens[ Òeesûeece (SceSHeer) veecekeÀ nkeÀ efJeMes<e clerical staff members have been identified. For clerical staff a special
DeefYeÒesjCeelcekeÀ keÀe³e&¬eÀce efueefHekeÀer³e mìeHeÀ kesÀ efueS nceejer ÒeyebOeve efJekeÀeme mebmLeeve, motivational programme called Marching Ahead Programme (MAP)
meeryeer[er yesueeHegj ceW Dee³eesefpele efkeÀ³ee pee jne nw~ cee®e& 2009 lekeÀ Fme ÒekeÀej keÀe is being organised at our Management Development Institute, CBD
Belapur. 257 clerical staff members have received such training till March
ÒeefMe#eCe 257 efueefHekeÀer³e mìeHeÀ meom³eeW ves ÒeeHle keÀj efue³ee nw~ efJepeve 2013 kesÀ Debleie&le
2009. Officers identified under VISION 2013 are being given special
Hen®eeves ieS DeefOekeÀeefj³eeW keÀes GvekeÀer ©ef®e kesÀ #es$e ceW efJeMes<e%e SpeWefme³eeW pewmes
training in their area of interest by specialised agencies like CRISIL,
meerDeejDeeFSmeDeeFSue, SHeÀF&[erSDeeF Deeefo Üeje efJeMes<e ÒeefMe#eCe efo³ee pee jne nw~ FEDAI etc. Four such programmes were conducted at MDI/STC Noida
efJepeve 2013 kesÀ Debleie&le Hen®eeves ieS 90 DeefOekeÀeefj³eeW keÀes meceeefJe<ì keÀj Sce[erDeeF/ covering 90 officers identified under VISION 2013.
Smeìermeer vees³e[e ceW Fme lejn kesÀ ®eej keÀe³e&¬eÀce meb®eeefuele efkeÀS ieS Les~
Under the in-house training system, various programmes aimed at
DeebleefjkeÀ ÒeefMe#eCe ÒeCeeueer kesÀ Debleie&le, meYeer ÒeJeieeX kesÀ keÀce&®eeefj³eeW kesÀ meb%eeve SJeb
upgrading the knowledge and skill levels of employees of all cadres were
keÀewMeu³e mlej kesÀ DeÐeleve Hej O³eeve kesÀefêle keÀj efJeefYeVe keÀe³e&¬eÀce nceejs íë ÒeefMe#eCe
conducted at our six training establishments viz. Management
Òeefle<þeveeW pewmes meeryeer[er yesueeHegj ceW ÒeyebOeve efJekeÀeme mebmLeeve (Sce[erDeeF), YeesHeeue, ®ewVes,
Development Institute (MDI) at CBD Belapur, Staff Training Colleges
keÀesuekeÀelee, vees³e[e ceW mìeHeÀ ÒeefMe#eCe ceneefJeÐeeue³e (Smeìermeer) leLee met®evee ÒeewÐeesefiekeÀer (STCs) at Bhopal, Chennai, Kolkata, NOIDA and Information Technology
ÒeefMe#eCe keWÀê (DeeFìerìermeer), HegCes ceW meb®eeefuele efkeÀS ieS Les~ Je<e& kesÀ oewjeve, efJeefYeVe Training Centre (ITTC), Pune. During the year, 27,582 staff members
ÒeJeieeX kesÀ mìeHeÀ ÒeefMeef#ele efkeÀS ieS Les~ Fve ceneefJeÐeeue³eeW Üeje Deb®eueeW ceW Yeer mLeeveer³e from different cadres were trained. Locational and vertical training
SJeb Meer<e& ÒeefMe#eCe keÀe³e&¬eÀce Dee³eesefpele efkeÀS ieS Les~ DeeFìer mebye× efJe<e³eeW ceW 5487 programmes were also organised at Zones by these colleges. Information
mìeHeÀ meom³eeW kesÀ ÒeefMe#eCe meefnle met®evee ÒeewÐeesefiekeÀer ÒeefMe#eCe keÀes veJe ÒesjCee efceueer~ Technology training gained a new impetus with training of 5487 staff
Debeflece GHe³eessie keÀlee& ÒeefMe#eCe kesÀ Debleie&le efjÖesÀMej Heeþîe¬eÀce Yeer efve³eefcele DeeOeej Hej members in IT related subjects. Refresher courses under End Users
meb®eeefuele efkeÀS ieS Les~ Training were also conducted on regular basis.
nceejs ÒeefMe#eCe Òeefle<þeveeW ves ``keÀce&®eeefj³eeW kesÀ efJeefMe<ì mecetneW'' nsleg efJeefYeVe Heeþîe¬eÀce Our training establishments conducted several courses for ‘specific groups
meb®eeefuele efkeÀS~ efJeefYeVe ÒeJeieeX kesÀ Heoesvvele DeefOekeÀeefj³eeW kesÀ efueS Heoesvveefle HeM®eele of employees’. Post-promotion training programmes were arranged for
ÒeefMe#eCe keÀe³e&¬eÀceeW keÀer J³eJemLee keÀer ieF& Leer~ Hee$e Smemeer/Smeìer DeY³eefLe&³eeW kesÀ efueS Yeer officers promoted to different scales. Pre-promotion training was also
Heoesvveefle HetJe& ÒeefMe#eCe Dee³eesefpele efkeÀ³ee ie³ee Lee~ osMe kesÀ meYeer YeeieeW mes efueefHekeÀeW SJeb imparted to eligible SC/ST candidates. Also, Pre-recruitment training for
DeefOekeÀeefj³eeW kesÀ efueS Yeer Yeleea HetJe& ÒeefMe#eCe nceejs ÒeefMe#eCe ceneefJeÐeeue³eeW ceW Dee³eesefpele clerks and officers from all over India was arranged at our training colleges.
efkeÀ³ee ie³ee Lee~ veJe ®e³eefvele efueefHekeÀeW kesÀ efueS ÒeJesMe ÒeefMe#eCe keÀe³e&¬eÀce yeQefkebÀie keÀeefce&keÀ Induction Training programmes for newly recruited clerks were held in
®e³eve mebmLeeve (DeeFyeerHeerSme), cegbyeF& kesÀ men³eesie mes Dee³eesefpele efkeÀS ieS Les~ nceejer collaboration with the Institute of Banking Personnel selection(IBPS),
ceefnuee DeeefOekeÀeefj³eeW, ceefnuee efueefHekeÀeW, keÀe³e&HeeuekeÀ meef®eJeeW, mesJee efveJe=Êe nesves Jeeues Mumbai. Special programmes were organised by the training centres for
mìeHeÀ (peerJeve ÒeyebOeve keÀe³e&¬eÀce) Deeefo kesÀ efueS ÒeefMe#eCe keWÀêeW Üeje efJeefMe<ì keÀe³e&¬eÀce our women officers, women clerks, executive secretaries, the retiring
Dee³eesefpele efkeÀS ieS Les~ staff (Life Management programme), etc.
efJeÊeer³e Dee³eespevee SJeb SceSme Dee@efHeÀme pewmes efJe<e³eeW Hej Meer<e& ÒeyebOeve kesÀ efueS ÒeOeeve There were Locational Programmes at Head Office for the Top
keÀe³ee&ue³e ceW mLeeveer³e keÀe³e&¬eÀce efkeÀS ieS Les~ keÀe³e&HeeuekeÀ meef®eJe SceSme-DeeTìuegkeÀ ceW management on topics like Financial Planning and MS-office. Executive
ÒeefMeef#ele efkeÀS ieS Les~ SceSme-SkeÌmesue Hej ÒeOeeve keÀe³ee&ue³e ceW meeceev³e mìeHeÀ kesÀ efueS Secretaries were trained in MS-Outlook. One Locational Programme for
Yeer SkeÀ mLeeveer³e keÀe³e&¬eÀce Dee³eesefpele efkeÀ³ee ie³ee Lee~ keÀe³e&HeeuekeÀeW kesÀ efueS Fve kebÀHeveer general staff at Head Office in MS-Excel was also arranged. For the
keÀe³e&¬eÀce vesle=lJe efJekeÀeme kesÀ #es$e ceW efJeMes<e ©He mes lew³eej efkeÀ³es ieS Les~ SkeÀ ì^sve oer ì^sve&me& executives, In-company programmes were specially designed in the
keÀe³e&¬eÀce veJe ®e³eefvele DeeFìer mebkeÀe³e meom³eeW kesÀ efueS Dee³eesefpele efkeÀ³ee ie³ee Lee~ area of Leadership Development. . A Train the Trainers programme
Òeefleef<þle yee¿e ÒeefMe#eCe mebmLeeveeW ceW ÒeefMe#eCe ÒeeHle keÀjves kesÀ efueS DeefOe mebK³ekeÀ mìeHeÀ was organised for newly selected IT Faculty Members. Staff members
meom³e Òeefleefve³egkeÌle efkeÀ³es ieS Les~ Fme ÒekeÀej keÀe ÒeefMe#eCe kegÀue 498 mìeHeÀ meom³eeW ves were deputed in big numbers to receive training at outside training
ÒeeHle efkeÀ³ee~ FmekesÀ DeefleefjkeÌle efJeosMe ceW ÒeefMe#eCe keÀe³e&¬eÀceeW/meccesueveeW/mesefceveejeW ceW institutions of repute. Total 498 staff members received such training.
menYeeefielee keÀjves kesÀ efueS 31 DeefOekeÀeefj³eeW keÀes veeefcele efkeÀ³ee ie³ee Lee~ FmekesÀ DeefleefjkeÌle In addition, 31 officers were nominated for participating in training
nceejer efJeosMeer MeeKeeDeeW ceW Debleje&<ìêr³e yeQefkebÀie SkeÌmeHeespej nsleg 15 DeefOekeÀejer ®e³eefvele programmes/ conferences/seminars abroad. In addition 15 officers were
selected for exposure to International Banking at our Foreign Branches.
efkeÀS ieS LeW~
nceejs ÒeefMe#eCe Òeefle<þeveeW ves yee¿e ÒeefMe#eCeeefLe&³eeW kesÀ efueS Yeer keÀe³e&¬eÀce meb®eeefuele efkeÀS~ Our training establishements conducted programmes for outsiders also.
Gvnesbves Dev³e yeQkeÀeW kesÀ DeefOekeÀeefj³eeW Deewj $eÝCe Jemetueer SpeWìeW kesÀ efueS DeeFDeeFyeerSHeÀ They conducted courses for officers of other banks and IIBF sponsored
Òee³eesefpele Heeþîe¬eÀce meb®eeefuele efkeÀS~ DeejDeejyeer kesÀ mìeHeÀ keÀes Yeer ÒeefMeef#ele efkeÀ³ee courses for Debt Recovery Agents. Staff from RRBs were also trained.
ie³ee~ DeejyeerDeeF& keÀe³e&HeeuekeÀeW (ÒeyebOekeÀeW mes ueskeÀj mene³ekeÀ ceneÒeyebOekeÀeW lekeÀ) kesÀ efueS On the job training was facilitated for RBI Executives (Managers to
38
6 ceen nsleg Deeve oer pee@ye ÒeefMe#eCe megueYe efkeÀ³ee ie³ee Lee~ SkeÀ DeLeJee oes meHleen nsleg Assistant General Managers) for 6 months. Co-operative and other Banks’
Deeve oer pee@ye ÒeefMe#eCe menkeÀejer SJeb Dev³e yeQkeÀ DeefOekeÀeefj³eeW kesÀ efueS Yeer GHeueyOe Officers were also provided with on the job training for one or two
keÀje³ee ieLee Lee~ efJeÊe/lekeÀveerkeÀer/yeQefkebÀie mes mebye× Heefj³eesveeDeeW kesÀ efueS nceejs yeQkeÀ ceW weeks. Summer Internship was facilitated for 322 students from
Engineering, Management and other disciplines in our Bank for projects
DeefYe³eebef$ekeÀer, ÒeyebOeve SJeb Dev³e 322 efJe<e³eeW mes efJeÐeeefLe&³eeW kesÀ efueS ûeer<cekeÀeueerve ÒeefMe#eg
related to finance / technology / Banking.
megefJeOee GHeueyOe keÀer ieF& Leer~
Bank is always keen to encourage staff members to enrich their knowledge
yeQkeÀ ncesMee mìeHeÀ meom³eeW keÀes Glmeeefnle keÀj GvekesÀ meb%eeve DeeOeej keÀer mebJe=ef× meJe&$e base and bring around a culture of excellence. Two more courses were
efJeefMe<ìlee keÀe JeeleeJejCe efveefce&le keÀjves nsleg GlmegkeÀ nw~ DeeFDeeFyeerSHeÀ keÀer ÒeceeCe He$e added under the Incentive Scheme for passing certificate and Diploma
SJeb ef[Hueescee Hejer#ee GÊeerCe& keÀjves ceewpegoe Heeþîe¬eÀce ³eespeveebleie&le Òeeslmeenve nsleg oes Deewj Examination of IIBF to existing 9 courses. Incentive Scheme is already in
Heeþîe¬eÀce meefcceefuele efkeÀS ieS Les~ Òeefleef<þle mebmLeeveeW kesÀ ÒeefleYetefle keÀevetve ceW mveelekeÀesÊej force for passing Postgraduate Diploma in Securities Law, Diploma in
ef[Hueescee mee³eyej keÀevetve ceW ef[Hueescee, efJeÊeer³e yeepeej Hejer#ee SJeb vesMeveue mìe@keÀ SkeÌme®eWpe Cyber Law, National Certification in Financial Market Examination &
kesÀ Dev³e 8 cee[îegue ceW je<ìêr³e ÒeceeCeve, ÒeefMe#eCe SJeb efJekeÀeme ceW ef[Hueescee, ÒeceeefCele other 8 modules of National Stock Exchange, Diploma in Training and
Development, Certified Information Systems Auditor (CISA), Certificate
met®evee ÒeCeeueer uesKee Hejer#ee (meerDeeFSmeS), ceeF¬eÀes efJeÊe ceW ÒeceeCe He$e SJeb ef[Hueescee
and Diploma Programme in Micro Finance, Certification in Central
keÀe³e&¬eÀce, keWÀêer³e efve#esHeeieej ceW ÒeceeCeve Deeefo GÊeerCe& keÀjves nsleg Òeeslmeenve ³eespevee HetJe& mes Depository, Management & Computer courses etc of reputed institutions
ner ÒeYeeJeer nQ~ Fme Je<e& 50 DeefOekeÀejer SmeDeeFF&Sme ÒeyebOeve ceneefJeÐeeue³e, veJeer cegbyeF& leLee This year 50 officers are undertaking the programme at SIES college of
JesefuebiekeÀj Fbmìerìîetì Dee@HeÀ cewvespecesvì mì[erpe, cegbyeF& ceW keÀe³e&¬eÀce kesÀ Debleie&le ÒeefMe#eCe management, Navi Mumbai and Welingkar Institute of Management
ÒeeHle keÀj jns nQ~ pewmee efkeÀ DeefYeÒesjCee ceeveJe mebmeeOeve efJekeÀeme keÀe SkeÀ DeefYeVe Debie nw, studies, Mumbai.
yeQkeÀ ves ³eLeesef®ele ©He mes keÀefleHe³e mìeHeÀ meom³eeW kesÀ GuuesKeveer³e keÀe³e& efve<Heeove keÀer
As motivation is an integral part of human resources development, Bank
Hen®eeve keÀer~ Jew³eefkeÌlekeÀ efve<HeeokeÀeW SJeb yeQkeÀ kesÀ keÀejesyeejer ue#³e ÒeeHle keÀjves Jeeueer ìerceeW suitably recognised the outstanding performance of a number of staff
keÀer Hen®eeve kesÀ efueS SkeÀ Òeeslmeenve ³eespevee Yeer yeQkeÀ ves ÒeejbYe keÀer nw~ yengmebK³ekeÀ mìeHeÀ members. Bank has also put in place an incentive scheme to recognise
meom³eeW keÀer GvekesÀ GuuesKeveer³e efve<Heeove kesÀ efueS ³eespeveebleie&le Hen®eeve keÀer ieF& Leer~ FvekeÀer individual performers and teams achieving Bank’s business goals.
Òeefle³eesefieleelcekeÀlee SJeb efve<Heeove mlej Hej keÀer Je=ef× kesÀ efueS Dev³e Hej efnlekeÀejer ÒeYeeJe Numerous staff members were recognised for their outstanding
nsleg Henue DeHesef#ele nw~ performance under the scheme. The initiative is expected to have a
beneficial effect on others in enhancing their competitiveness and
DeebleefjkeÀ ÒekeÀeMeve performance levels.
leejebieCe SJeb ³eMeme nceejs yeQkeÀ kesÀ oes DeebleefjkeÀ Òeefleef<þle ÒekeÀeMeve nQ~ leejebieCe efleceener In-House Publications
DeeOeej Hej ÒekeÀeefMele nesleer nw, peyeefkeÀ ³eMeme efyevee efve³ece DeeefOekeÀlee keÀe SkeÀ ®eej
‘Taarangan’ and ‘Yashas’ are two in-house prestigious publications of
He=<þer³e ÒekeÀeMeve nw~ ³eoe keÀoe Ieefìle nesves Jeeueer nceejer mìeHeÀ SJeb GvekesÀ HeefjJeej kesÀ our Bank. While Taarangan is published on quarterly basis, Yashas is a
meom³eeW mes mebyebefOele megKeo IeìveeDeeW keÀes Òeefle OJeefveefvele keÀjlee nw ³eMeme~ efJeÊeer³e GÐeesie four-page publication without fixed periodicity. Yashas meant for echoing
SJeb ogefve³eeYej keÀer KeyejeW kesÀ meeLe-meeLe mebmLeeve keÀer ieefleefJeefOe³eeW kesÀ ef®e$eeW meefnle the success of our staff and their family members as and when it happens.
mecee®eejeW, mìeHeÀ meom³eeW SJeb ûeenkeÀeW kesÀ vepeefjS mes JeeefHeÀkeÀ keÀjelee nw leejebieCe~ Taarangan carries news, views of staff members and customers, with
yengmebK³ekeÀ YetleHetJe& mìeHeÀ meom³e Yeer GvekesÀ cenlJeHetCe& DeeuesKe kesÀ ceeO³ece mes leejebieCe photographs of activities inside the institution along with news from
mes pegæ[s nQ~ financial industry and the world at large. A large number of Ex-staff
members are also associated with Taarangan through their valuable
Je<e& 2008-09 kesÀ oewjeve, yeQefkebÀie, DeeFìer SJeb mee³eyej megj#ee Deeefo Hej efJeefYeVe DeeuesKe writings.
Fmes efJe<e³eJemleg Jeej mece=× yeveeves kesÀ efueS leejebieCe ceW ÒekeÀeefMele efkeÀS peeles nQ~ leejebieCe During the year 2008-09, several write-ups on Banking, IT & Cyber
keÀes efJeefYeVe efvekeÀe³eeW mes HegjmkeÀejeW kesÀ ªHe ceW ÒeMeefmle ÒeeHle ngF&~ ¬eÀceMeë FmekesÀ efJeMes<e Safety etc. were printed in Taarangan to make it content wise richer.
keÀeuece (Debûespeer), HeÀer®ej (Yee<ee) SJeb HeÀesìesûeeHeÀer ÒeJesieeX kesÀ efueS SmeesefmeSMeve Dee@HeÀ Taarangan received appreciation in the form of Awards from various
efyepevesme keÀc³etefvekesÀìme& Dee@HeÀ Fbef[³ee (SyeermeerDeeF) Üeje HegjmkeÀej mJe©He oes keÀebm³e SJeb bodies. Association of Business Communicators’ of India (ABCI) awarded
SkeÀ jpele ìêHeÀer Òeoeve keÀer ieF&~ FmekesÀ meeLe-meeLe Heef$ekeÀe keÀer mebHetCe& Òemlegefle kesÀ efueS two Bronze & one silver Trophies for its special column (English), Feature
HeefyuekeÀ efjuesMeve meesmee³eìer Dee@HeÀ Fbef[³ee nwojeyeeo ®esHìj Üeje neGme peve&ue petjer DeJee[& (Language) and Photography categories respectively. Besides, Public
Relations Society of India, Hyderabad chapter awarded our House journal
mes veJeepee ie³ee~
Special Jury award for overall presentation of the magazine.
veerelf e³eeb, Yeleea SJeb Heoesvveefle Policies, Recruitment & Promotion
efJeefYeVe S®eDeej Heeefueefme³eeW pewmes Yeleea, Heoesvveefle Deeefo keÀer meceer#ee keÀer ieF& Leer~ Various HR Policies such as Recruitment, Promotion, etc. were
2009-12 DeJeefOe nsleg SkeÀ Þece MeefkeÌle veerefle efve©efHele keÀer ieF& efpemeceW efJeefYeVe ÒeJeieeX reviewed. A Man Power Policy for the period 2009-12 formulated
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ceW 13189 mìeHeÀ meom³eeW keÀer Yeleea Hej efJe®eej efkeÀ³ee ie³ee~ which envisages for recruitment of 13189 staff members in various
cadres.
SkeÀ veJeerve Jeeef<e&keÀ efve<Heeove cetu³eebkeÀve (SHeerS) HeÀece& SJeb ÒeCeeueer ÒeejbYe keÀer ieF&~
veJeerve ÒeCeeueer kesÀ Debleie&le efJeMeg× ªHe mes cegK³e oeef³elJe #es$e efve<Heeove (kesÀDeejS) A new Annual Performance Appraisal (APA) form and system
kesÀ DeeOeej Hej efveOee&jCe efkeÀ³ee peelee nw SJeb Fme ÒekeÀej ³en DeefOekeÀ efve<Heeove GvcegKe introduced. In the new system, the assessment is purely on the basis
nw~ SHeerS uesKee Hejer#ee Òeef¬eÀ³ee keÀes Deewj DeefOekeÀ ÒeeceeefCekeÀ yeveeves kesÀ efueS Yeer of accomplishment of Key Responsibility Areas (KRAs) and thus
ÒeejbYe keÀer ieF& nw~ more performance oriented. Also, APA audit has been introduced to
make the process more authentic.
mLeeveer³e ÒeOeeve keÀe³ee&ue³e keÀer mebkeÀuHevee mecet®es osMe ceW keÀe³ee&efvJele keÀer ieF& leeefkeÀ
Meer<e& keÀe³e&HeeuekeÀeW keÀe ceeie& oMe&ve DeejbefYekeÀ mlej Hej GHeueyOe nes mekesÀ~ Deb®eueeW Concept of Local Head Offices across the country implemented so
keÀe ÒeMeemekeÀer³e keÀe³e& keÀjves nsleg GHeDeeb®eefuekeÀ ÒeyebOekeÀeW keÀer ÒeCeeueer ÒeejbYe keÀer ieF& that guidance of top executives is made available at the grass-root
leeefkeÀ Deeb®eefuekeÀ ÒeyebOekeÀeW Üeje keÀejesyeej efJekeÀeme nsleg O³eeve keWÀefêle efkeÀ³ee pee level. The system of Deputy Zonal Managers looking after
mekesÀ~ administrative function of the zones introduced so as to Zonal

Managers can focus attention for business development.
S®eDeejSceSce HewkesÀpe kesÀ keÀe³ee&vJe³eve kesÀ meeLe ÒeCeeueer kesÀ ceeO³ece mes keÀce&®eeefj³eeW With the implementation of HRMS package, salary of employees is
kesÀ Jesleve keÀer Òeef¬eÀ³ee keÀer peeleer nw SJeb `HeerHeue mee@HeÌì' Heesì&ue kesÀ ceeO³ece mes processed through the system and salary/IT advice are being made
keÀce&®eeefj³eeW keÀes Jesleve/DeeFìer met®evee GHeueyOe keÀer pee jner nw~ S®eDeejSceSme available to employees through the portal ‘People Soft’. Leave/
kesÀ ceeO³ece mes DeJekeÀeMe/DevegHeefmLeefle ÒeyebOeve Yeer meef¬eÀ³e keÀj efoS ieS nQ~ Absence Management has also been made live through HRMS.
550 efueefHekeÀer³e mìeHeÀ, 500 meeceev³e yeQekf ebÀie DeefOekeÀejer SJeb 237 efJeMes<e%e DeefOekeÀeefj³eeW Steps have been taken to recruit 550 Clerical Staff, 500 General Banking
keÀer Yeleea nsleg keÀoce GþeS ieS nQ~ Smeìer ÒeJeie& ceW 500 efueefHekeÀer³e mìeHeÀ keÀer Yeleea Officers and 237 Specialist Officers. Also, steps taken to recruit 500
nsleg Yeer keÀoce GþeS ieS~ 500 meeceev³e yeQefkeÀie DeefOekeÀeefj³eeW SJeb 1750 efueefHekeÀer³e Clerical Staff in ST category. There will be further recruitment of 500
mìeHeÀ keÀer DeefleefjkeÌle Yeleea keÀer peeSieer efpemekesÀ efueS Devegceesove ÒeeHle keÀj efue³ee General Banking Officers and 1750 Clerical Staff, for which approval
ie³ee~ since obtained.
DeefOekeÀeefj³eeW kesÀ efJeefYeVe mkesÀue nsleg Heoesvbveefle Òeef¬eÀ³ee HetCe& keÀer ieF&~ Promotion process for different scales of officers were completed.
Deej#eCe veerelf e keÀe DevegHeeueve Compliance with Reservation Policy
yeQkeÀ Yeejle mejkeÀej keÀer Deej#eCe veerefle keÀe DevegHeeueve keÀj jne nw~ ÒeOeeve keÀe³ee&ue³e / The Bank is complying with the reservation policy of the Government of
Deeb®eefuekeÀ keÀe³ee&ue³eeW ceW efJeMes<e Yeleea SJeb Smemeer / Smeìer keÀ#e, Deej#eCe veerefle kesÀ India. Special Recruitment and SC/ST Cells at Head Office / Zonal Offices
keÀe³ee&vJe³eve SJeb Smemeer / Smeìer / Deesyeermeer keÀce&®eeefj³eeW mebyebOeer efMekeÀe³eleeW kesÀ efveJeejCe are functioning to monitor the implementation of the reservation policy
keÀer efveiejeveer kesÀ efueS keÀe³e&Meerue nw~ and redressal of grievances relating to SC/ST/OBC Employees.
Pre-Recruitment Training and Pre-Promotion Training from Clerical Cadre

Devegmetef®ele peeefle Deewj Devegmetef®ele pevepeeefle kesÀ GcceeroJeejeW / mìeHeÀ keÀes efueefHekeÀer³e
to General Banking Officers Cadre and from Scale - I to Scale - II promotions
mebJeie& mes meeceev³e yeQefkebÀie DeefOekeÀejer mebJeie& ceW Deewj Jesleveceeve I mes Jesleveceeve II ceW
are imparted to SC/ST candidates / staff. Details of such pre-promotion
HeoesVeefle³eeW kesÀ efueS Yeleea HetJe& ÒeefMe#eCe Deewj HeoesVeefle HetJe& ÒeefMe#eCe efo³ee peelee nw~ Je<e&
trainings imparted to SC/ST employees during the year, 2007-08 are as
2007-08 kesÀ oewjeve Devegmetef®ele pevepeeefle kesÀ keÀce&®eeefj³eeW keÀeW efoS ieS HeoesVeefle HetJe&
under:
ÒeefMe#eCe kesÀ y³eewjs efvecveevegmeej nw~
Sr. Cadre No. of Programmes Duration of No. of Employees
¬eÀ. ÒeJeie& meb®eeefuele keÀe³e&¬eÀceeW keÀer keÀe³e&¬eÀceeW keÀer keÀce&®eeefj³eeW keÀer mebK³ee
No. conducted Programme SC ST
mebK³ee mebK³ee Smemeer Smeìer
1. Officers
1. DeefOekeÀejer
staff 25 6 Days 463 217
mìeHeÀ 25 6 efoJeme 463 217
2. Clerical
2. efueefHekeÀer³e
Staff 11 6 Days 266 39
mìeHeÀ 11 6 efoJeme 266 39
3. Sub-staff - 6 Days - -
3. DeOeervemLe - 6 efoJeme - -
yeQkeÀ ves ÒeOeeve keÀe³ee&ue³e ceW ¬eÀceMeë Deesyeermeer leLee Smemeer/Smeìer kesÀ efueS cegK³e mebHeke&À The Bank has designated two General Managers as Chief Liaison Officers
DeefOekeÀeefj³eeW kesÀ ªHe ceW oes ceneÒeyebOekeÀeW keÀes efve³egkeÌle efkeÀ³ee nw~ Smemeer/Smeìer/Deesyeermeer for OBCs and SCs/STs respectively at Head Office. Officers belonging to
ÒeJeieeX mes mebyebefOele DeefOekeÀejer mebHeke&À DeefOekeÀejer/keÀ#e DeefOekeÀejer kesÀ ªHe ceW Deeb®eefuekeÀ SC/ST/OBC categories are designated as Liaison Officers / Cell Officers
keÀe³ee&ue³eeW ces efve³egkeÌle efkeÀS ieS nQ~ mejkeÀejer efoMeeefveoxMeeW keÀer MeleeX kesÀ Devegmeej ÒeOeeve at Zonal Offices. In terms of Government guidelines, Post-based
keÀe³ee&ue³e/Deeb®eefuekeÀ keÀe³ee&ue³eeW ceW jKejKeeJe Heo DeeOeeefjle Deej#eCe jessmìj keÀe Jeeef<e&keÀ Reservation Rosters maintained at Head Office/ Zonal Offices are inspected
efvejer#eCe efkeÀ³ee peelee nw~ ÒeOeeve keÀe³ee&ue³e SJeb Deeb®eefuekeÀ keÀe³ee&ue³eeW ceW mLeeefHele Smemeer/ annually. SC/ST Cells established at Head Office and Zonal Offices are
also associated with implementation of reservations in respect of other
Smeìer keÀ#e YetleHetJe& mewefvekeÀeW/DeMekeÌle J³eefkeÌle³eeW Deeefo pewmes Dev³e ÒeJeieeX kesÀ mebyebOe ceW
categories like Ex-servicemen / Persons With Disability etc.
Deej#eCe kesÀ keÀe³ee&vJe³eve kesÀ meeLe Yeer mebye× nw~
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mìeHeÀ keÀe ÒeJeie&Jeej efJeYeepeve efvecveevegmeej nwë The category wise break up of staff is as under :
ÒeJeie& Category cee®e& March 2008 cee®e& March 2009

kegÀue keÀce&®eeefj³eeW keÀer mebK³ee Total No. of Employees 40616 40155
DeefOekeÀejer Officers 14502 14195
efueefHekeÀ Clerks 17818 17517
DeOeervemLe mìeHeÀ Sub-staff 8296 8443
Yeejleer³e keÀe³ee&ue³eeW ceW In Indian Offices 40201 39712
efJeosMe efmLele keÀe³ee&ue³eeW ceW In Overseas Offices 415 443
ceefnuee keÀce&®eejer Women Employees 6216 6392
kegÀue keÀer leguevee ceW % % to Total 15.46% 16.09%
efJekeÀueebie keÀce&®eejer Handicapped Employees 616 582
kegÀue keÀer leguevee ceW % % to Total 1.53% 1.46%
DeefOekeÀejer efueefHekeÀ DeOeervemLe mìeHeÀ kegÀue

cee®e& 2009 March-2009 Officers Clerks Sub-Staff Total
Devegmete®f ele peeefle SC 2514 2652 2979 8145
Yeejleer³e MeeKeeDeeW ceW kegÀue keÀe % % to total in India 18.02 15.30 35.37 20.51
Devegmete®f ele pevepeeefle ST 1056 1030 826 2912
Dev³e efHeíæ[er peeefle³eeB OBC 295 595 807 1697
ûeenkeÀ mesJee CUSTOMER SERVICE
meJeexÊece GlHeeo, mesJee SJeb Je®eveye×lee Best of products, services and commitments
yeQkeÀ ves DeHeves mecemle Heefj®eeueveeW ceW ûeenkeÀ mesJee keÀes meowJe meJeexHeefj jKee nw leLee ûeenkeÀ Bank has always kept customer service upper-most in all its operations
mesJee ces megOeej nsleg ueieeleej Òe³eeme peejer jKes~ ieefleMeerue JeeleeJejCe ceW ûeenkeÀ DeHes#eeDeeW and continued relentless attempts to improve customer services. In order
to meet customer expectations in the dynamic environment, number of
keÀes HetCe& keÀjves kesÀ efueS ûeenkeÀ GHe³eesieer GlHeeo SJeb mesJeeSb GHeueyOe keÀjeves nsleg keÀF& HenueW
initiatives have been taken to introduce customer friendly products and
keÀer ieF& nQ~ ûeenkeÀeW kesÀ meeLe DeHeves J³eeJemeeef³ekeÀ mebyebOe kesÀ DeefOekeWÀê kesÀ ªHe ceW ûeenkeÀ services. Our bank’s theme “Relationships beyond Banking” keeps us
megj#ee jKe jKeeJe kesÀ efueS nceejs yeQkeÀ keÀe Iees<e JeekeÌ³e `èfjMleeW keÀer peceeHetbpeer'' nceW meowJe reminding to keep customer care as the epicenter of its professional
mcejCe keÀjelee nw~ relationship with the customers.
yeQefkebÀie keÀes[dme Sb[ mìW[æ[&me yees[& Dee@HeÀ Fbef[³ee (yeermeerSmeyeerDeeF) efpemekeÀe yeQkeÀ SkeÀ Bank has been complying with the various commitments under Banking
mJewef®íkeÀ meom³e nw, kesÀ Debleie&le yeQkeÀ efJeefYeVe Òeefleye×leeDeeW keÀe Heeueve keÀjlee jne nw~ Codes and Standards Board of India (BCSBI), of which the Bank is a
mesJeeDeeW kesÀ ceevekeÀerkeÀjCe keÀes HetCe& keÀjves kesÀ efueS yeQkeÀ ves efJeefYeVe veerefle³eeb DebieerkeÀej keÀer voluntary member. In order to bring about standardization of services, the
bank has adopted various policies and displayed on its website for
nQ SJeb peve met®evee kesÀ efueS DeHeveer JesyemeeFì Hej GHeueyOe keÀer nQ~ Ssmeer veerefle³eeB nQ i) ®eskeÀ
information of the public. Such policies are i) Cheque collection policy;
Jemetueer veerefle ii) #eefleHetefle& veerefle iii) yekeÀe³ee keÀer Jemetueer leLee ÒeefleYetefle keÀer Hegveë DeeefOeHel³e ii) Compensation policy, iii) Collection of dues and repossession of Security
veerefle iv) efMekeÀe³ele efveJeejCe veerefle v) ueeHelee J³eefkeÌle³eeW kesÀ mebyebOe ceW oeJeeW kesÀ efveHeìeve policy, iv) Grievance redressal policy, v) Policy for settlement of claims in
nsleg veerefle~ respect of missing persons.
efveosMekeÀeW keÀer ûeenkeÀ mesJee meefceefle Customer Committee of Directors
yees[& mlej Hej ûeenkeÀ mesJee meefceefle keÀer mLeeHevee keÀer ieF& nw efpemeceW DeO³e#e SJeb ÒeyebOe A Customer Service Committee at Board level was set up, consisting of
efveosMekeÀ, keÀe³e&HeeuekeÀ efveosMekeÀ Deewj leerve efveosMekeÀeW meefnle Yeejleer³e efj]peJe& yeQkeÀ kesÀ the Chairman & Managing Director, the Executive Director and three
41
veeefcele efveosMekeÀ meefcceefuele nQ~ mLee³eer meefceefle meefnle efJeefYeVe ûeenkeÀ mesJee meefceefle³eeW kesÀ Directors, including RBI Nominee Director. Besides looking into the
efve<keÀ<eeX Hej O³eeve osves kesÀ DeueeJee ³en meefceefle mesJee ceW megOeej nsleg efoMeeefveoxMe, cenlJeHetCe& findings of various Customer Service Committees, including the Standing
Committee, it provides guidance for improvement of service with valuable
megPeeJe osleer nw~ Je<e& ceW leerve yeej meefceefle keÀer yewþkeWÀ nesleer nQ~
suggestions. The Committee met thrice during the year.
ûeenkeÀ mesJee Hej mLee³eer meefceefle Standing Committee on Customer Service
Yeejleer³e efjpeJe& yeQkeÀ kesÀ DevegosMeevegmeej nceej yeQkeÀ ceW ûeenkeÀ mesJee Hej mLee³eer meefceefle In terms of RBI instructions, Standing Committee on Customer Service
ieefþle keÀer ieF& nw~ mLee³eer meefceefle ceW DeO³e#e SJeb ÒeyebOe efveosMekeÀ keÀe³e&HeeuekeÀ efveosMekeÀ 4 has been formed in our Bank. The Standing Committee includes the
ceneÒeyebOekeÀ SJeb 3 iewj mejkeÀejer meom³e Meeefceue nQ~ leerve iewj mejkeÀejer meom³e DeHeves Chairman & Managing Director, Executive Director, 4 General Managers
megPeeJeeW mes ûeenkeÀ mesJee Hej mLee³eer meefceefle keÀe cetu³eJeOe&ve keÀjles nQ~ DeefOekeÀeefOekeÀ ©He mes and 3 non official members. Three non official members add value to the
ûeenkeÀ menYeeefielee nsleg efJeefYeVe mecetneW mes ûeenkeÀeW pewmes ke=À<ekeÀ/keÀejeriej/ceefnuee GÐeceer/ Standing Committee on Customer Service with their suggestions. To
broadbase customer participation with a view to having a greater and
meceepe mesJee keÀe³e& ceW meef¬eÀ³e J³eefkeÌle/Jeefj<þ veeieefjkeÀ Deeefo keÀes mecemle mlejeW Hej ûeenkeÀ
wider involvement, customers from different groups like, agriculturists /
mesJee meefceefle ceW Deecebef$ele efkeÀ³ee peelee nQ~ ûeenkeÀ mesJee Hej mLee³eer meefceefle keÀer yewþkeÀeW ceW artisians / women entrepreneurs /persons who are active in social service
cegK³e ªHe mes ûeenkeÀ efMekeÀe³eleeW - efJeMues<eCe, ueeskeÀHeeue DeJee[&, DeejyeerDeeF DeefOekeÀeefj³eeW work/Senior Citizens, etc. are invited to Customer Service Committee
Üeje MeeKeeDeeW kesÀ iegHle ªHe mes oewjs, ve³es GlHeeo/mesJeeSb SJeb yeQkeÀ Üeje ÒeejbYe efkeÀS ieS Meetings at all levels. The deliberations in the meetings of the Standing
DeeMeesOeveeW Deeefo kesÀ yeejs ceW efJe®eej-efJeceMe& efkeÀ³ee peelee nw~ GHe³eg&keÌle efJe<e³eebleie&le Je<e& kesÀ Committee on Customer Service are mainly on customer complaints –
oewjeve ûeenkeÀ mesJee Hej mLee³eer meefceefle keÀer ®eej DeJemejeW Hej yewþkeWÀ ngF&~ analysis, Ombudsman Awards, Incognito visits to branches by RBI
officials, new products /service and modifications introduced by the bank,
ûeenkeÀ meblege<f ì meJex#eCe etc. During the year under reference, the Standing Committee on Customer
Service met on four occasions.
ûeenkeÀ meyebOe SJeb meblegef<ì kesÀ mebyeOe ceW SkeÀ yeenjer SpeWmeer Üeje osMe kesÀ efJeefYeVe #es$eeW ceW
HewÀueer ³eLee ceneveiejer³e/Menjer/DeOe& Menjer SJeb ûeeceerCe Ssmeer 110 meeryeerSme MeeKeeDeeW keÀe Customer Satisfaction Survey
20 kesÀvêerYetle mecetn ®e®ee& meefnle Deewj meeLe ner 110 MeeKeeDeeW ceW iegHle keÀejesyeejer meJexWz#eCe Customer Relationship and Satisfaction Survey has been done by an
efkeÀ³ee ie³ee~ ûeenkeÀ mesJee ceW Je=ef× kesÀ efueS ³eLee DeeJeM³ekeÀ ³eLeesef®ele GHeeLe nsleg Henue keÀer External Agency across length and breadth of the country, segmented as
ieF&~ Metro/Urban/Semi urban and Rural for 110 CBS branches with 20 focus
group discussions and also mystery shopping at 110 branches. Appropriate
peve meeceev³e/ûeenkeÀeW nsleg met®evee kesÀ efJeefYeVe DeeJeM³ekeÀ/efve³eecekeÀ SJeb Dev³e DeeJeM³ekeÀ measures, wherever needed, initiated for enhancing customer services.
ÒeoMe&ve kesÀ DevegHeeueve mlej keÀes %eele keÀjves kesÀ efueS ûeenkeÀ mesJee ÒeYeeie/ÒeCeeueer SJeb
Incognito visits of 100 branches were undertaken by officers of Customer
ÒeyebOeve mesJee efJeYeeie, ÒeOeeve keÀe³ee&ue³e kesÀ DeefOekeÀeefj³eeW leLee Deeb®eefuekeÀ ÒeefMe#eCe keWÀê Service Division /Systems & Management Services department, Head
kesÀ DeefOekeÀeefj³eeW Üeje 100 MeeKeeDeeW keÀe DeekeÀefmcekeÀ efvejer#eCe efkeÀ³ee ie³ee Lee~ Office and the Zonal Training Centre officers to find out the compliance
ûeenkeÀ mesJee mebyebOeer met®eveeDeeW keÀe mejue ªHe mes ÒeoefMe&le keÀjvee level of various mandatory /regulatory and other required displays of
information to public /customers.
DeejyeerrDeeF&/yeermeerSmeyeerDeeF& keÀer DeeJeM³ekeÀleeDeeW kesÀ DevegketÀue efnboer/Deûespeer ceW SkeÀ Simplified display of notices on Customer Service
J³eeHekeÀ efJe%eeHeve lew³eej efkeÀ³ee ie³ee SJeb ûeenkeÀeW/peve met®evee kesÀ efueS met®evee Heìue Hej
ÒeoefMe&le efkeÀS peeves nsleg meYeer MeeKeeDeeW/Deeb®eefuekeÀ keÀe³ee&ue³eeW keÀes GHeueyOe keÀje³ee A comprehensive poster in English/Hindi containing RBI/BCSBI
requirements prepared and provided to all branches/zonal offices for display
ie³ee~ MeeKee/ûeenkeÀeW/DeejyeerDeeF& Üeje GvekesÀ iegHle oewjeW kesÀ oewjeve megueYe meboYe& kesÀ efueS
on notice boards for information to the customers/public. Consolidated
mecemle MeeKeeDeeW/Deeb®eefuekeÀ keÀe³ee&ue³eeW keÀes mJe®í Dee®eej mebefnlee, SHeÀHeermeer - $eÝCe Reference Booklet on Fair Practice Code, FPC-Lender’s Liability, Banking
oelee keÀer os³elee, yeQefkebÀie ueeskeÀHeeue ³eespevee-2006, veeieefjkeÀ ®eeì&j, DeHeves ûeenkeÀeW kesÀ Ombudsman Scheme-2006, Citizen’s Charter, Code of Bank’s
Òeefle yeQkeÀ keÀer Òeefleye×lee mebefnlee (yeermeerSmeyeerDeeF&) mebyebOeer mecesefkeÀle meboYe& HegefmlekeÀe Commitment to its customers (BCSBI) provided to all the branches/Zonal
GHeueyOe keÀjeF& ieF&~ peeueer/vekeÀueer veesì keÀer Hen®eeve keÀjves nsleg yeQkeÀ Üeje DeHeveeF& pee jner Offices for ready reference of branch/ customers/ RBI officials during
Òeef¬eÀ³ee kesÀ yeejs cebs SkeÀ efÜYee<eer meeJe&peefvekeÀ met®evee kewÀMe keÀeGbìjeW SJeb met®evee HeìueeW Hej their Incognito Visits. A Bilingual Public Notice regarding the process
ÒeoefMe&le efkeÀS peeves kesÀ efueS GHeueyOe keÀjeF& ieF&~ followed by Bank on detection of forged, fake/counterfeit Note provided
to all Branches for display at Cash counters & Notice Boards.
ÒeefMe#eCe keÀe³e&¬eÀce/keÀe³e&MeeueeSb
Training programmes / workshops
cesmeme& ÒeeiecessefìkeÀ keÀesef®ebie SkeÀ yee¿e HejeceMe&oelee keÀer mene³elee mes efoveebkeÀ 22.08.08 A Behavioral Training Programme for the faculty at Training Centres as
SJeb 23.08.08 keÀes yeQkeÀ keÀer ÒeyebOeve efJekeÀeme mebmLeeve ceW ÒeefMe#eCe keWÀêeW kesÀ mebkeÀe³e SJeb well as senior officials of the zones managing the operations & staff
Heefj®eeueve ÒeyebOeve keÀe³e& osKeves Jeeues Deb®eueeW kesÀ Jeefj<þ DeefOekeÀejer SJeb mìeHeÀ meom³e members against whom behaviour/attitude related Complaints were
efpevekesÀ efJe©× J³eJenej/jJew³es mes mebyebefOele efMekeÀe³eleW ÒeeHle ngF& Leer nsleg J³eeJeneefjkeÀ ÒeefMe#eCe received, was conducted at Bank’s Management Development Institute on
keÀe³e&¬eÀce meb®eeefuele efkeÀ³ee ie³ee Lee~ keWÀêerke=Àle ueeskeÀ efMekeÀe³ele SJeb mejkeÀej keÀer efveiejeveer 22/8/08 & 23/8/08 with the help of an outside consultant M/s Pragmatic
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ÒeCeeueer Hej 11 efJeefYeVe yeQkeÀeW nsleg efJeÊe ceb$eeue³e keÀer Deesj mes SkeÀ oes efoJemeer³e keÀe³e&¬eÀce Coaching. A two day programme on behalf of The Ministry of Finance for
efoveebkeÀ 17.09.08 SJeb 18.09.08 keÀes ÒeyebOeve efJekeÀeme mebmLeeve ceW Dee³eesefpele efkeÀ³ee ie³ee 11 different banks on The Centralized Public Grievance and Monitoring
Lee efpemeceW 70 DeefOekeÀeefj³eeW ves menYeeefielee~ system of the government was organized at Management Development
Institute on 17th & 18th Sept. 2008 in which 70 officials participated.
veF& HeWMeve ³eespevee kesÀ efueS ì^mìer yeQkeÀ
Trustee Bank to New Pension Scheme
keWÀêer³e mejkeÀej kesÀ keÀce&®eeefj³eeW kesÀ efueS 5 Je<e& keÀer DeJeefOe nsleg HeWMeve HebÀ[ efve³eecekeÀ SJeb
The Bank secured assignment as the Trustee Bank of Pension Fund
efJekeÀeme ÒeeefOekeÀejer (HeerSHeÀDeej[erS) kesÀ ì^mìer yeQkeÀ kesÀ ªHe ceW efve³egkeÌle efkeÀ³ee ie³ee~ Regulatory & Development Authority (PFRDA) for a period of 5 years
keWÀêer³e mejkeÀej mJee³eÊe efvekeÀe³eeW, 21 jep³e mejkeÀej/³et.ìer. keÀce&®eeefj³eeW, jep³e mejkeÀej for Central Government employees. Now the scope of the Scheme is
mJee³eÊe efvekeÀe³ees SJeb iewj mebieefþle #es$e kesÀ keÀce&®eeefj³eeW keÀes Yeer meefcceefuele keÀjves kesÀ efueS being extended to cover Central Government Autonomous bodies, 21
Deye ³eespevee kesÀ #es$e keÀes efJemleeefjle efkeÀ³ee pee jne nw~ State Govt./U.T. employees, State Govt. Autonomous bodies and also
employees of unorganized sector.
keÀjeW kesÀ Yegieleeve kesÀ efueS F&-Yegieleeve megeJf eOee
E-payment facility for payment of taxes
yeQkeÀ ves F&-Hescesvì keÀer megefJeOee DeÒel³e#e keÀjeW (kesÀvêer³e GlHeeo, mesJee keÀj) Deewj Òel³e#e
keÀjeW kesÀ efue³es nceejs yeQkeÀ kesÀ Fbìjvesì yeQefkebÀie ÒeCeeueer Üeje GHeueyOe keÀjeF& nw~ nceejer Bank has provided facilities of making e-payment of Indirect Taxes (Central
vneJee-MesJee, yesuee[& Fmìsì Deewj ceguegb[ HetJe& MeeKeeDeeW ceW meercee-MegukeÀ kesÀ efueS Yeer F&- Excise, Service Tax) and Direct Taxes through our bank’s Internet Banking
HesceWì megefJeOee GHeueyOe nw~ Fme ÒekeÀej keÀer megueYe, PebPeì jefnle lekeÀveerkeÀer mesJee megefJeOee mes System. The e-payment facility is also available for Custom Duties at our
nceejs ûeenkeÀeW keÀes keÀj Yegieleeve keÀjves ceW Deemeeveer nesieer~ Nhava-Seva, Ballard Estate and Mulund (E) branches. This tech savvy,
user friendly and hassle-free facility would go a long way in making tax
HeWMeve keÀe Yegieleeve Deewj efJeefYeVe ye®ele ³eespeveeDees keÀe meb®eueve payments easy for our customers.
yeQkeÀ osMe Yej keÀer MeeKeeDeeW kesÀ J³eeHekeÀ vesì Jeke&À kesÀ ceeO³ece mes j#ee, keWÀêer³e efmeefJeue Pension payment and handling various savings schemes
jsueJes, ìsueerkeÀe@ce Deewj jep³e mejkeÀejeW kesÀ HeWMevejeW keÀes HesMeve Yegieleeve mesJee Òeoeve keÀjlee The Bank is offering pension payment services to Defence, Central Civil,
nw~ meYeer cenlJeHetCe& mLeeveeW keÀer MeeKeeDeeW kesÀ ceeO³ece mes Yeejleer³e efj]peJe& yeQkeÀ mene³elee Railway, Telecom and State Government pensioners through its wide
yeéb[, Jeefj<þ veeieefjkeÀ ye®ele ³eespeveeSb, meeJe&peefvekeÀ YeefJe<³e efveefOe peceejeefMe mesJeeSb pewmeer network of branches across the country. Various deposits schemes like
efJeefYeVe peceejeefMe mesJeeSb Òeoeve keÀer peeleer nw~ RBI Relief Bonds, Senior Citizen Savings Schemes, PPF Deposits services
are offered through branches at all important locations.
megyen 8.00 yepes mes mee³eb 8.00 yepes lekeÀ yeQefkebÀie
8 a.m. to 8 p.m. Banking
®egveer ieF& MeeKeeDeeW ceW efveefJe&Ive yeQefkebÀie mesJee Òeoeve keÀjves kesÀ GÎsM³e mes yeQkeÀ Üeje osMe keÀer
126 MeeKeeDeeW ceW megyen 8.00 yepes mes je$eer 8.00 yepes lekeÀ yeQefkebÀie megefJeOee GHeueyOe nw~ With a view to rendering uninterrupted banking service at select branches,
keÀejesyeej kesÀ efJemleeefjle mece³e kesÀ oewjeve vekeÀo DeenjCe Je pecee, ®eskeÀ pecee keÀjvee, ceeBie 8 a.m. to 8 p.m. facility is available at 126 branches in the country. The
[êHeÌì Deewj Yegieleeve He®eea peejer keÀjvee, Heeme yegkeÀ DeÐeleve keÀjvee Fl³eeefo megefJeOeeSb Òeoeve facility of cash withdrawal and deposit, cheque deposit, issuance of Demand
drafts and payslips, updating passbooks, etc. are being offered during the
keÀer peeleer nQ~ Fme megefJeOee keÀe keÀe³ee&vJe³eve keÀjves mes yeQkeÀ keÀer ¢ef<ìmeercee Deewj yeév[ íefJe
extended hours of business. The implementation of the facility has improved
GppeJeue ngF& nw~ the visibility and brand image of the Bank.
Dev³e HenueW Other Initiatives
Gef®ele megOeejelcekeÀ GHee³e keÀjves kesÀ efueS efMekeÀe³eleeW keÀe cetue keÀejCe Keespeves nsleg Analysis of complaints are being done on yearly basis to find out the
Jeeef<e&keÀ DeeOeej Hej efMekeÀe³eleeW keÀe efJeMues<eCe efkeÀ³ee peelee nw~ Root Cause of the complaints for taking necessary corrective measures.
ûeenkeÀ mesJee kesÀ ceevekeÀeW leLee iegCeJeÊee ceW Je=ef× keÀjves kesÀ GÎsM³e mes keÀer ieF& HenueeW kesÀ Quality Cells have been formed at Head Office/Zonal Office and
DevegmejCe nsleg ÒeOeeve keÀe³ee&ue³e/Deeb®eefuekeÀ keÀe³ee&ue³e leLee MeeKeeDeeW ceW iegCeJeÊee Branches for pursuing initiatives intended to raise the standard and
keÀ#e mLeeefHele efkeÀS ieS nQ~ quality of customer services.
Gef®ele J³eJenej mebefnlee - efJeefJeOe mesJeeSb Deewj ûeenkeÀ mesJeeSb lew³eej/DeÐeleve keÀer ieF& Best practice Code – Miscellaneous services and customer services
nQ~ prepared/updated.
keÀcH³etìjerke=Àle ûeenkeÀ efMekeÀe³ele ÒeyebOeve ÒeCeeueer ÒeejbYe keÀer ieF& nw leLee cegbyeF& oef#eCe Computerized Customer Complaint Management System initiated
leLee cegbyeF& GÊej Deb®eue ceW ceeie&oMe&ve leewj Hej ®eueeF& pee jner nQ~ and is on pilot run in Mumbai South and Mumbai North Zones.
SkeÀ Deesj HeÀeru[ mìeHeÀ kesÀ ceO³e ûeenkeÀ mesJeeDeeW kesÀ yeejs ceW peeie©keÀlee Hewoe keÀjves Customer Service and grievance redressal week/fortnight organized
leLee otmejer lejHeÀ ûeenkeÀeW keÀes yeQkeÀ keÀer efJeefYeVe mesJeeDeeW leLee GlHeeoeW keÀer peevekeÀejer on periodical intervals to create awareness about customer services
osves kesÀ GÎsM³e mes DeeJeefOekeÀ Deblejeue Hej ûeenkeÀ mesJee leLee efMekeÀe³ele efveJeejCe amongst the field staff on the one hand and equipping customers
meHleen/HeKeJeeæ[e Dee³eesefpele efkeÀ³ee ie³ee~ about bank’s various services and products on the other.
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met®evee keÀe DeefOekeÀej DeefOeefve³ece, 2005 Right to Information Act, 2005
met®evee keÀe DeefOekeÀej DeefOeefve³ece, 2005 DeO³eeosMe kesÀ DevegmejCe yeQkeÀ nw leLee ³en Bank in pursuance of the enactment of Right to Information Act, 2005
efoveebkeÀ 12.10.2005 keÀes ueeiet ngDee nw GmekesÀ efue³es yeQkeÀ ves ÒeOeeve keÀe³ee&ue³e ceW SJeb which came in to force w.e.f. 12.10.2005, has designated the Central
Deeb®eefuekeÀ keÀe³ee&ue³eeW ceW keWÀêer³e peve met®evee DeefOekeÀejer keÀer efve³egefkeÌle keÀer nw leLee DeHeerueer³e Public Information Officers for Head Office and for all the Zones and
also designated Appellate Authority. The vital information about the
ÒeeefOekeÀejer Heoveeefcele efkeÀ³ee nw~ DeefOeefve³ece kesÀ Devleie&le yeQkeÀ mes mebyebefOele DeHesef#ele
bank required under the Act, is placed on bank’s website. Bank is
cenlJeHetCe& met®eveeSB yeQkeÀ keÀer JesyemeeFì Hej GHeueyOe keÀjeF& ieF& nQ~ yeQkeÀ meYeer mlejeW Hej complying with the provisions of the said Act at all levels and disposing
DeefOeefve³ece kesÀ ÒeeJeOeeveeW keÀe DevegHeeueve keÀj jne nw Deewj He#eeW mes ÒeeHle meYeer DeeJesoveeW SJeb of all the applications and appeals received from the parties within
meYeer DeHeerueeW keÀe efveOeee|jle mece³e meercee cesW efveHeìeve keÀj jne nw~ stipulated time frame.
jepeYee<ee OFFICIAL LANGUAGE
Je<e& kesÀ oewjeve jepeYee<ee veerefle kesÀ keÀe³ee&vJe³eve ceW yeQkeÀ keÀe keÀe³e&efve<Heeove mejenveer³e jne~ During the year Bank’s performance in implementing Official Language
Yeejle mejkeÀej, ie=n ceb$eeue³e, veF& efouueer Üeje peejer Jeeef<e&keÀ keÀe³e&¬eÀce 2008-09 ceW policy was remarkable. Bank has continued its vigorous efforts to achieve
efveOeee|jle ue#³eeW keÀes ÒeeHle keÀjves kesÀ efueS yeQkeÀ ves DeLekeÀ Òe³eeme peejer jKes~ jepeYee<ee veerefle the various targets set in Annual Implementation Programme 2008-09,
kesÀ ÒeYeeJeer keÀe³ee&vJe³eve kesÀ efueS Deewj efnvoer keÀe³ee&vJe³eve keÀes ieefle osves kesÀ efueS yeQkeÀ ves issued by Govt. of India, Ministry of Home Affairs, New Delhi. For
DeHeves meYeer jepeYee<ee DeefOekeÀeefj³eeW kesÀ efueS meceer#ee yewþkeÀ keÀe Dee³eespeve efkeÀ³ee~ yeQkeÀ ves effective implementation of Official Language Policy, bank has conducted
jepeYee<ee DeefOekeÀeefj³eeW keÀer Yeleea keÀer nw~ yeQkeÀ kesÀ keÀe³e&HeeuekeÀeW kesÀ efueS SkeÀ efnboer a review meetings for all Official Language Officers to boost the
implementation of Hindi. Bank has also recruited Official Language
mesceerveej keÀe Dee³eespeve efkeÀ³ee ie³ee~
Officers. A Hindi seminar was organized for the executives of the bank.
Fme ye<e& ceW kegÀue 57 efnboer keÀe³e&MeeueeDeeW keÀe Dee³eespeve efkeÀ³ee ie³ee efpeveceW efove Òeefleefove kesÀ Total 57 Hindi workshops were conducted during the year in which 1060
yeQefkebÀie keÀe³eeX ceW efnboer keÀe Òe³eesie keÀjves kesÀ efueS 1060 DeefOekeÀeefj³eeW/efueefHekeÀeW keÀes Officers/Clerks were trained to use Hindi in day to day banking functions.
ÒeefMeef#ele efkeÀ³ee ie³ee~ efnboer ìeFefHebie/DeeMegefueefHe ÒeefMe#eCe Deewj Gve efueefHekeÀeW/DeefOekeÀefj³eeW Training for Hindi typing/stenography and for those clerks/officers who
keÀes efnboer ÒeefMe#eCe osvee peejer jKee ie³ee efpevnW efnboer keÀe keÀe³e&meeOekeÀ %eeve veneR nw Deewj do not possess working knowledge of Hindi was given and suitable steps
Yeejle mejkeÀej Üeje efveOee&efjle mece³e meercee ceW GvnW ÒeefMeef#ele keÀjves nsleg meYeer GHe³ee efkeÀS were taken to train them within the prescribed time frame as advised by
ieS~ Govt. of India.
mebmeoer³e jepeYee<ee meefceefle keÀer le=leer³e GHe meefceefle ves Deeb®eefuekeÀ keÀe³ee&ue³e Deeieje Deewj The third Sub-committee of Parliamentary Committee on Official Language
ieeef]pe³eeyeeo keÀe oewje efkeÀ³ee~ mebmeoer³e meefceefle keÀer DeeuesKe SJeb mee#³e meefceefle ves JeejeCemeer, has visited Agra and Ghaziabad Zonal Offices. The Drafting & Evidence
keÀesef®®e leLee iebieìeskeÀ MenjeW keÀe oewje efkeÀ³ee Deewj JeneB veiej jepeYee<ee keÀe³ee&vJe³eve sub committee of Parliamentary committee on Official Language has visited
Varanasi, Kochhi and Gangtoke cities and held discussion Programme
meefceefle kesÀ ÒecegKeeW SJeb nceejs Deeb®eefuekeÀ ÒeyebOekeÀeW kesÀ meeLe efnvoer kesÀ GHe³eesie kesÀ yeejs ceW
with Heads of Town Official Language committees (TOLIC) and our
efJe®eej-efJeceMe& efkeÀ³ee~ Yeejle mejkeÀej, ie=n ceb$eeue³e, jepeYee<ee efJeYeeie kesÀ efJeefYeVe #es$eer³e
Zonal Managers regarding use of Hindi. Officials from various Regional
keÀe³ee&vJe³eve keÀe³ee&ue³eeW kesÀ HeoeefOekeÀeefj³eeW ves osMeYej ceW nceejer efJeefYeVe MeeKeeDeeW/keÀe³ee&ue³eeW Implementation Offices of Ministry of Home Affairs, Official Language
keÀe efvejer#eCe efkeÀ³ee Deewj GvekeÀer efjHeesìeX Hej DeeJeM³ekeÀ DevegJeleea keÀej&JeeF& keÀer ieF&~ nceejs Department inspected our various branches and offices across the country
ÒeOeeve keÀe³ee&ue³e keÀe efvejer#eCe Yeer mene³ekeÀ efveosMekeÀ, efJeÊe ceb$eeue³e, Yeejle mejkeÀej Deewj and due follow-up action were taken on their reports. Our Head Office
GHe efveosMekeÀ, ie=n ceb$eeue³e, jepeYee<ee efJeYeeie Üeje efkeÀ³ee ie³ee~ was also inspected by the Assistant Director, Ministry of Finance, Govt.
Je<e& kesÀ oewjeve nceejs yeQkeÀ keÀes jepeYee<ee veerefle kesÀ keÀe³ee&vJe³eve kesÀ efueS efJeefYeVe HegjmkeÀej of India and Dy. Director Ministry of Home Affairs, Official Language
Department.
ÒeeHle ngS~ efpeveceW mes ÒecegKe nQ nceejs Deeb®eefuekeÀ keÀe³ee&ue³e, veF& efouueer SJeb YegJeveséej keÀes
ÒeLece HegjmkeÀej Deewj keÀesuekeÀelee Je nwojeyeeo Deeb®eefuekeÀ keÀe³ee&ue³e keÀes efÜleer³e leLee During the year our Bank has received various awards for implementation
kesÀjue Deeb®eefuekeÀ keÀe³ee&ue³e keÀes le=leer³e HegjmkeÀej~ veiej jepeYee<ee keÀe³ee&vJe³eve meefceefle of Official Language policy. Prominent among them are 1st prize to our
Heìvee SJeb veiej jepeYee<ee keÀe³ee&vJe³eve meefceefle, veeieHegj efpevekesÀ nce meb³eespekeÀ nQ, oesveeW keÀes New Delhi, Bhubaneshwar Zonal Offices and 2nd prize to Kolkatta and
Hyderabad and 3rd Prize to our Kerala Zonal Office. Patna TOLIC and
ÒeLece HegjmkeÀej ÒeeHle ngDee~
Nagpur TOLIC, working under our convenership was also awarded with
yeQkeÀ ves efJeefYeVe ³eespeveeDeeW mes mebyebefOele meeceûeer efnvoer ceW ÒekeÀeefMele keÀer Deewj yeQkeÀ keÀer the first prize.
JesyemeeFì Hej Yeer p³eeoelej met®eveeSB efnvoer ceW GHeueyOe keÀjeF& ieF& nQ~ SìerSce Òe³eeskeÌleeDeeW Bank has published various schemes material in Hindi and at the Bank’s
kesÀ efueS SìerSce ceMeerveeW Hej efnvoer Yee<ee keÀe efJekeÀuHe Yeer GHeueyOe keÀje³ee ie³ee nw~ website most of the information were made available in Hindi. For ATM
meeryeerSme JeeleeJejCe ceW efnbvoer keÀe GHe³eesie keÀjves kesÀ efueS mìeHeÀ meom³eeW keÀes ÒeefMe#eCe users, Hindi Option is also made available on ATM machines. Staff
efo³ee pee jne nw~ members are being trained to use Hindi in CBS atmosphere.
yeQkeÀ ves 15 Deiemle 2008 mes 14 efmelebyej 2008 lekeÀ osMeYej ceW efnboer ceen cevee³ee~ efnboer Bank has observed Hindi month from 15th August 2008 to 14th September
ceen kesÀ oewjeve mìeHeÀ meom³eeW keÀes DeHevee DeefOekeÀlece keÀecekeÀepe efnboer ceW keÀjves kesÀ efueS 2008 across the country. During Hindi month various competitions/
Òeeslmeeefnle keÀjves kesÀ GÐesM³e mes efJeefYeVe Òeefle³eesefieleeDeeW/keÀe³e&¬eÀceeW keÀe Dee³eespeve efkeÀ³ee programmes were conducted for our staff members to encourage them to
ie³ee~ do their maximum work in Hindi.
44
yeQkeÀ keÀer mene³ekeÀ kebÀHeefve³eeB/men³eesieer mebmLeeSB BANK’S SUBSIDIARY / ASSOCIATES
#es$eer³e ûeeceerCe yeQkeÀ (DeejDeejyeer) Regional Rural Banks (RRBs)

nceejs yeQkeÀ ves 5 #es$eer³e ûeeceerCe yeQkeÀeW (cetue ªHe mes 16 #es$eer³e ûeeceerCe yeQkeÀeW kesÀ meceskeÀve kesÀ The Bank has sponsored 5 Regional Rural Banks (after consolidation
yeeo) keÀes Òee³eesefpele efkeÀ³ee nw pees HeeB®e jep³eeW ceW keÀe³e&jle nQ~ ³es #es$eer³e ûeeceerCe yeQkeÀ 45 from original 16 RRBs) operating in five States. These RRBs are operating
efpeueeW ceW keÀe³e& keÀj jns nQ efpevekeÀe 1011 MeeKeeDeeW keÀe vesìJeke&À nw~ in 45 districts with a network of 1011 branches.
31.03.2009 keÀes meceeHle Je<e& kesÀ oewjeve meYeer HeeB®e #es$eer³e ûeeceerCe yeQkeÀeW ves ueeYe ÒeeHle All the five RRBs have registered profit during the year ended 31.03.2009.
efkeÀ³ee nw~ #es$eer³e ûeeceerCe yeQkeÀeW keÀer kegÀue peceejeefMe³eeB SJeb Deefûece ¬eÀceMeë ©. 7619 The aggregate Deposits and Advances of RRBs stood at Rs.7619 crore
keÀjesæ[ SJeb ©. 3654 keÀjesæ[ jner~ Fve #es$eer³e ûeeceerCe yeQkeÀeW ves mejue (vees efÖeÀue) Keeles and Rs.3654 crore respectively. These RRBs have played a significant role
KeesuekeÀj, efkeÀmeeve ¬esÀef[ì keÀe[eX SJeb Dev³e keÀe[& GlHeeoeW keÀes peejer keÀj, efkeÀmeeve keÌueye in achieving financial inclusion in their respective area of operation by way
SJeb meb³egkeÌle os³elee mecetn yeveekeÀj, efvece&ue ûeece ³eespevee Deeefo kesÀ efJeÊeHees<eCe Üeje DeHeves of opening No Frill accounts, issuance of Kisan Credit Cards & other card
products, forming of Farmers Clubs and Joint Liability Groups, financing
DeHeves mebyebefOele #es$eeW ceW efJeÊeer³e meceeJesMeve ÒeeHle keÀjves cesb cenlJeHetCe& YetefcekeÀe efveYeeF& nQ~
for Nirmal Gram Yojna, etc. Our RRBs have successfully implemented
nceejs #es$eer³e ûeeceerCe yeQkeÀeW ves ke=Àef<e keÀpe&ceeHeÀer/keÀpe& mene³elee ³eespevee 2008 keÀes meHeÀueleeHetJe&keÀ Agriculture Debt Waiver / Debt Relief Scheme, 2008.
keÀe³ee&efvJele efkeÀ³ee nw~
The RRBs have already ventured into other business activities such as
#es$eer³e ûeeceerCe yeQkeÀ Dev³e keÀejesyeej ieefleefJeefOe³eeB pewmes yeQkeÀem³egjsvme, mejkeÀejer keÀejesyeej, Bancassurance, undertaking Government business, pension payments, etc.
HeWMeve Yegieleeve Deeefo cenlJeHetCe& keÀe³e& keÀj jner nQ~ #es$eer³e ûeeceerCe yeQkeÀeW ves keÀcH³etìjeFpesMeve RRBs made progress in the field of Information Technology thereby
keÀj met®evee ÒeewÐeesefiekeÀer kesÀ #es$e ceW Yeer Òeieefle keÀer nw~ Yeejleer³e efj]peJe& yeQkeÀ Üeje mLeeefHele achieving 95% computerization. As per recommendations of Working
#es$eer³e ûeeceerCe yeQkeÀes ceW lekeÀveerkeÀer efJekeÀeme Hej keÀe³e& oue keÀer efmeHeÀeefjMeeW kesÀ Devegmeej Group on Technology Development in RRBs set up by Reserve Bank of
nceejs #es$eer³e ûeeceerCe yeQkeÀeW keÀe Je<e& 2009-10 kesÀ oewjeve meeryeerSme ceW HeefjJele&ve ÒeejbYe India, our RRBs will start migration to CBS during the year 2009-10.
nesiee~ The Aryavart Gramin Bank sponsored by us has received the prestigious
nceejs Üeje Òee³eesefpele Dee³ee&Jele& ûeeceerCe yeQkeÀ keÀes GÊej ÒeosMe-jep³e ceW mene³elee mecetn kesÀ International Ashden Award, 2008 for effective implementation of Solar
ceeO³ece mes meewj DeeJeeme ueeFefìbie ÒeCeeueer kesÀ ÒeYeeJeer keÀe³ee&vJe³eve kesÀ efueS Òeefleef<þle Home Lighting System through Self Help Groups in the State of Uttar
Debleje&<ìêr³e SsMe[sve HegjmkeÀej 2008 mes mecceeefvele efkeÀ³ee ie³ee~ Pradesh.
yeerDeesDeeF& Mes³ej nesefu[bie efue. (yeerDeesDeeF&SmeSue) BOI Shareholding Ltd. (BOISL)

yeQkeÀ keÀe kewÀefHeìue ceekexÀì kesÀ meeLe veew oMekeÀeW mes DeefOekeÀ Hegjevee mebyebOe nw Deewj Jen yee@cyes Bank’s association with the Capital Market spans over a period of nine
mìe@keÀ SkeÌme®eWpe (yeerSmeF&) keÀe meceeMeesOeve Deewj efveHeìeve mebbyebOeer keÀe³e& mebYeeue jne nw~ decades, with the clearing and settlement functions of Bombay Stock
SkeÀ meb³egkeÌle GHe¬eÀce 1989 ceW yeQkeÀ ves yeerSmeF& kesÀ meeLe efceuekeÀj yeerDeesDeeF& Mes³ej Exchange (BSE) being handled by the Bank. In 1989, Bank set-up BOI
nesefu[bie efue. (yeerDeesDeeF&SmeSue) keÀer mLeeHevee mìe@keÀ SkeÌme®eWpe kesÀ meceeMeesOeve ie=n Shareholding Ltd. (BOISL), a joint venture with BSE holding 51% and
keÀe³e&keÀueeHeeW keÀe ÒeyebOeve keÀjves kesÀ efueS keÀer nw efpemeceW GmekeÀer ÒeoÊe Hetbpeer ©. 2 keÀjesæ[ ceW 49% respectively in its paid up capital of Rs.2 crore, to manage the clearing
house activities of the Stock Exchange.
¬eÀceMeë 51% leLee 49% efnmmee nw~
³en keÀcHeveer SkeÌme®eWpe ceW Heefj®eeueve keÀjves Jeeues meom³e yeéskeÀjeW Üeje efkeÀS ieS meewoeW keÀers The company has been carrying out the rolling and weekly settlements of
jesefuebie SJeb meeHleeefnkeÀ efveHeìeve keÀj jner nw~ yeerDeesDeeF&SmeSue vesMeveue efmekeÌ³etefjìerpe trades executed by member brokers operating on the Exchange. BOISL is
also a Depository Participant (DP) of both the Depositories viz. the National
ef[Hee@epf eìjer efue. (SveSme[erSue) SJeb mesvìûe ef[Hee@epf eìjer meefJe&mespe (Fbe[f ³ee) efue. (meer[erSmeSue)
Securities Depository Ltd. (NSDL) and the Central Depository Services
oesveeW ef[Hee@efpeìefj³eeW keÀe ef[Hee@efpeìjer menYeeieer ([erHeer) Yeer nw Deewj ³en meceeMeesOeve meom³eeW (India) Ltd. (CDSL) and provides depository services to the clearing
SJeb efveJesMekeÀeW keÀes ef[Hee@efpeìjer mesJeeSB GHeueyOe keÀjelee nw~ yeerDeesDeeF&SmeSue osMe keÀe members and investors. BOISL is the first Securities Clearing House in
Ssmee Henues ÒeefleYetefle meceeMeesOeve ie=n nw efpemes DeeF&SmeDees 9001-2000 DeeF&SmeDees ÒeceeCeve the country to have been awarded the ISO 9001-2000 ISO Certification.
mes Hegjmke=Àle efkeÀ³ee ie³ee nw~
BOISL earned a net profit of Rs.532 lacs during 2008-09 as against Rs.948
yeerDeesDeeF&SmeSue ves Je<e& 2007-08 ceW Deefpe&le ©. 948 ueeKe keÀer leguevee ceW Je<e& lacs earned during 2007-08. During the current FY 2008-09 the Company
2008-09 kesÀ oewjeve ©. 532 ueeKe keÀe efveJeue ueeYe Deefpe&le efkeÀ³ee nw~ efJeÊe Je<e& has declared an Interim dividend of 80%.
2008-09 kesÀ oewjeve kebÀHeveer ves 80% Debleefjce ueeYeebMe Ieesef<ele efkeÀ³ee nw~
Securities Trading Corporation of India Ltd. (STCI)
Yeejleer³e ÒeefleYetelf e J³eeHeej efveiece efue. (SmeìermeerDeeF&)
STCI Ltd., was one of the leading Primary Dealers in the country, promoted
SmeìermeerDeeF& efue. osMe keÀe SkeÀ ÒecegKe Òee³ecejer [eruej Lee efpemes meef¬eÀ³e meskeWÀ[jer ceekexÀì
by RBI, along with major financial institutions and Banks in 1999 with the
kesÀ efJekeÀeme kesÀ ceeO³ece mes efieuì SJeb Dev³e $eÝCe ÒeefleYetefle yeepeej keÀes J³eeHekeÀ yeveeves kesÀ objectives of widening the gilt and other debt security market through
GÎsM³e mes 1999 ceW ÒecegKe efJeÊeer³e mebmLeeveeW Deewj yeQkeÀeW kesÀ meeLe Yeejleer³e efj]peJe& yeQkeÀ Üeje development of a vibrant secondary market. Bank of India with 29.96%
ÒeJeefle&le efkeÀ³ee ie³ee nw~ SmeìermeerDeeF& efpemekeÀer ÒeoÊe Hetbpeer ©. 410 keÀjesæ[ nw, yeQkeÀ Dee@HeÀ holding is the single largest stakeholder in STCI having Paid Up Capital of
Fbef[³ee 29.96% Oeeefjlee kesÀ meeLe meyemes yeæ[e SkeÀue Mes³ejOeejkeÀ nw~ ³en kebÀHeveer Yeejleer³e Rs.410 crore. The company is an associate company of the Bank in terms
45
meveoer uesKeekeÀej mebmLeeve kesÀ uesKeebkeÀve ceevekeÀ 21 (SSme-21) kesÀ Devegmeej yeQkeÀ keÀer of Accounting Standards 21 (AS-21) of the Institute of Chartered
men³eesieer kebÀHeveer nw~ Accountants of India.
Fme yeæ{leer OeejCee kesÀ HeefjÒes#³e ceW efkeÀ Òee³ecejer [eruejefMeHe DeHeves DeeHe ceW keÀesF& DeekeÀ<e&keÀ With growing perception that Primary Dealership by itself is no longer an
J³eJemee³e veneR jne, SmeìermeerDeeF& ves ÒeeFcejer [eruejefMeHe keÀejesyeej DeHeveer veF& mene³ekeÀ attractive business, STCI decided to hive off the Primary Dealership
business to its new subsidiary namely STCI Primary Dealer Ltd. which
keÀcHeveer SmeìermeerDeeF& ÒeeFcejer [eruej efue. keÀes osves keÀe efveCe&³e efkeÀ³ee nw efpemeves DeHevee
commenced its operations from 25th June 2007. The Subsidiary which
keÀe³e& 25 petve 2007 mes Meg© efkeÀ³ee nw Fme mene³ekeÀ keÀcHeveer ves DeHevee keÀe³e& meleke&Àlee mes started on a cautious note, has made steady progress since then and its
Meg© efkeÀ³ee nw leye mes efve³eefcele Òeieefle keÀer nw Deewj GmekeÀe Heefj®eeueve ueeYeÒeo jne nw~ operations so far have been profitable.
SmeìermeerDeeF& ves DeÒewue 2006 ceW ³etefveì ì^mì Dee@HeÀ Fbef[³ee efJeefveefo&<ì GHe¬eÀce ³etìerDeeF& STCI acquired 100% share capital of UTI Securities Ltd.(UTISEL) in
efmekeÌ³etefjìerpe efue. (³etìerDeeF&SmeF&Sue) mes 100% Mes³ej Hetbpeer Deefpe&le keÀer~ ³etìerDeeF&SmeF&Sue April 2006 from the SPECIFIED UNDERTAKING OF UNIT TRUST
ÞesCeer-I keÀer mesyeer ceW Hebpeerke=Àle ce®eXì yeQefkebÀie keÀcHeveer nw Deewj efveJesMe yeQefkebÀie, keÀeHeexjsì OF INDIA. UTISEL is a category I merchant banking company registered
HejeceMe& mesJeeSB, mebmLeeiele/Kegoje FefkeÌJeìer, [sjerJesefìJe yeésefkebÀie, Heesì&HeÀesefue³eeW cewvespeceWì with SEBI and engaged in investment banking, corporate advisory services,
mesJeeSB, ef[Hee@efpeìjer mesJeeSB Deeefo ceW keÀe³e&jle nQ~ MeerIe´lee mes jepemJe ÒeeefHle Deewj DeHeveer institutional/retail equity, derivative broking, portfolio management services,
ueeYeÒeolee ceW megOeej kesÀ efueS, SmeìermeerrDeeF& ves mìQ[[& ®eeì&[& yeQkeÀ keÀer mene³ekeÀ kebÀHeveer depository services, etc. In order to bring in quick revenues and to improve
its bottom line, STCI entered into a definitive agreement with Standard
mìwC[[& ®eeì&[& yeQkeÀ cee@jerMeme efue. (SmemeeryeerSce) kesÀ meeLe SkeÀ mLee³eer mecePeewlee efkeÀ³ee
Chartered Bank Mauritius Ltd. (SCBM), a subsidiary of Standard Chartered
nw~ mecePeewles keÀer Mele& kesÀ Devegmeej SmemeeryeerSme ves 74.9% efnmmee Je<e& 2008 lekeÀ Deefpe&le Bank. As per terms of Agreement, SCBM has acquired 74.9% stake upto
efkeÀ³ee nw Deewj Gmeces 2010 ceW 100% efnmmee Deefpe&le keÀjves keÀe Debeflece efJekeÀuHe nw~ 2008 with a further option to acquire 100% stake in 2010. STCI will stand
SmeìermeerDeeF& keÀes DeHevee efnmmee SmemeeryeerSce keÀes yes®eves Hej v³etvelece ueeYe ©. 39.70 to gain a minimum profit of Rs.39.70 crore to a maximum profit of Rs.79.70
keÀjesæ[ Deewj DeefOekeÀlece ueeYe ©. 79.70 keÀjesæ[ keÀe nesiee~ crores by selling of its stake to SCBM.
efJeÊe Je<e& 2008-09 kesÀ oewjeve SmeìermeerDeeF& keÀe keÀj GHejeble ueeYe ©. 32.89 keÀjesæ[ nw~ During the FY 2008-09, STCI has made a PAT of Rs.32.89 crore.
Fb[es peeefcye³ee yeQkeÀ efue. (DeeF&pes[yeer) Indo Zambia Bank Ltd. (IZB)
Fb[es peeefcye³ee yeQkeÀ efue. leerve Yeejleer³e yeQkeÀeW ³eLee yeQkeÀ Dee@HeÀ Fbef[³ee, yeQkeÀ Dee@HeÀ yeæ[ewoe, IZB is a joint venture of three Indian Banks viz. Bank of India, Bank of
mesvìûe yeQkeÀ Dee@HeÀ Fbef[³ee Deewj peeefcye³ee mejkeÀe keÀe SkeÀ meb³egkeÌle GÐece nw~ Òel³eskeÀ Baroda, Central Bank of India and Government of Zambia. Each of the
Yeejleer³e yeQkeÀ kesÀ Heeme 20% Mes³ej Hetbpeer Oeeefjlee nw peyeefkeÀ peeefcye³ee mejkeÀej keÀer Mes³ej Indian Banks holds 20% of the share capital, whereas Government of
Hetbpeer Oeeefjlee 40% nw~ Fb[es-peeefcye³ee yeQkeÀ efue. meHeÀue meb³egkeÌle GÐece keÀe SkeÀ yeefæ{³ee Zambia holds 40% of the share capital. Indo-Zambia Bank Ltd. is a fine
example of a successful joint venture. It enjoys the patronage of two
GoenjCe nw~ Fmes oes efYeVe efce$eJele ieCejep³eeW peeefcye³ee ieCejep³e mejkeÀej Deewj Yeejle
friendly republics, the Government of the Republic of Zambia and the
mejkeÀej keÀe mebj#eCe efceuee ngDee nw~ Government of India.
Heerìer yeQkeÀ mJeosMeer ìeryeerkesÀ, Fb[esveseMf e³ee PT Bank Swadesi Tbk, Indonesia
yeQkeÀ ves efJeÊe Je<e& 2007-08 kesÀ oewjeve Yeejleer³e ©. 3.77 keÀjesæ[ keÀe Heerìer yeQkeÀ mJeosMeer During FY 2007-08 the Bank acquired a stake of 76% in PT Bank Swadesi
ìeryeerkesÀ ceW 76% efnmmee Deefpe&le efkeÀ³ee~ Heerìer yeQkeÀ mJeosMeer ìeryeerkesÀ efveosMekeÀ ceb[ue ceW Tbk for a total consideration of Indian Rs.3.77 crores. The Bank has three
yeQkeÀ kesÀ leerve efveosMekeÀ nQ~ Directors on the Board of PT Bank Swadesi Tbk.
mìej ³etefve³eve oeF&-F®eer ueeFHeÀ FbM³eesjWme kebÀ. efue. Star Union Dai-Ichi Life Insurance Co. LTD.
nceejs yeQkeÀ Üeje 6 efomebyej 2007 keÀes peerJeve yeercee keÀejesyeej ceW ÒeJesMe keÀjves kesÀ efueS A Joint Venture Agreement was signed by our Bank with Union Bank of
³etefve³eve yeQkeÀ Dee@HeÀ Fbef[³ee Deewj oeF&-F®eer c³et®egDeue ueeFHeÀ FbM³eesjWme kebÀ. ([erSceSueDeeF&meer) India and Dai-ichi Mutual Life Insurance Co. Japan., (DMLIC) on 6th
kesÀ meeLe meb³egkeÌle GÐece DevegyebOe nmleeefjle efkeÀ³ee ie³ee nw~ DeeF&Deej[erS meefnle meYeer December 2007 for entering into Life Insurance Business. The company
efve³eecekeÀ efvekeÀe³eeW mes kebÀHeveer ves meYeer DeewHe®eeefjkeÀleeSb HetCe& keÀj ueer nw Deewj HeÀjJejer 2009 has completed all the formalities with the regulatory bodies including
mes yeercee keÀejesyeej ÒeejbYe efkeÀ³ee nw~ yeQkeÀ Dee@HeÀ Fbef[³ee keÀer Oeeefjlee 51% efnmmes keÀer nw~ IRDA and has formally commenced life insurance business since February
2009. Bank of India is holding 51% stake, DMLIC 26% and the remaining
[erSceSueDeeF&meer keÀe 26% efnmmee Deewj Mes<e 23% efnmmee ³etefve³eve yeQkeÀ Dee@HeÀ Fbef[³ee keÀe
stake of 23% is held by Union Bank of India. The Authorised Capital of
nw~ kebÀHeveer keÀer DeefOeke=Àle Hetbpeer ©. 250 keÀjesæ[ keÀer nesieer Deewj meYeer Yeeieeroej keÀcHeefve³eeb the company will be Rs.250 crore, and all partners will contribute to equity
FefkeÌJeìer ceW menceefle Hewìve& kesÀ Deveg©He DebMeoeve keÀjWieer~ kebÀHeveer keÀer Jele&ceeve ÒeoÊe HetBpeer of the company in the agreed pattern. The present paid up Capital of the
©HeS 500 keÀjesæ[ nQ~ company is Rs.150 crore.
cenlJeHetCe& efveJesMe/ieþpees[æ STRATEGIC INVESTMENTS / ALLIANCES
meWìûe ef[Hee@efpeìjer meefJe&mespe (Fbef[³ee) efue. (meer[erSmeSue) Central Depository Services (India) Ltd. (CDSL)
³en keÀcHeveer mìe@keÀ SkeÌme®eWpe cegcyeF& Üeje yeQkeÀ Dee@HeÀ Fbef[³ee Je Dev³e yeQkeÀeW kesÀ meeLe The company was promoted in 1997 by the Stock Exchange, Mumbai and
1997 ceW ÒeJeefle&le keÀer ieF& Leer~ meer[erSmeSue keÀes ÒeJeefle&le keÀjves keÀe cegK³e GÎsM³e efm¬eÀHme Bank of India along with other Banks. The main objective of promoting
46
kesÀ ef[cesìerkeÀjCe keÀer ieefle keÀes yeæ{eves Je Hetbpeer yeepeej ceW efveJesMekeÀeW keÀer menYeeefielee yeæ{eves CDSL was to accelerate the pace of dematerialisation of scrips, bring wide
Deewj osMe keÀer efÜleer³e ef[Hee@efpeìjer kesÀ ªHe ceW SkeÀ ÒeeflemHeOee&lcekeÀ JeeleeJejCe efveefce&le participation of investors in the capital market and to create a competitive
environment as country’s second depository. Bank holds 9.57% stake in
keÀjvee Lee~ meer[erSmeSue keÀer ©. 140.50 keÀer ÒeoÊe Hetbpeer ceW yeQkeÀ keÀe efnmmee 9.57% nw~
the paid-up capital of Rs.104.50 crore of CDSL.
SSmeDeejF&meer (Fbef[³ee) efue. ASREC (India) Ltd.
kebÀHeveer keÀes ³etefveì ì^mì Dee@HeÀ Fbef[³ee kesÀ efJeefveefo&<ì GHe¬eÀce kesÀ ªHe ceW ÒeefleYeteflekeÀjCe The company was floated by the specified undertaking of the Unit Trust of
Deewj Deeefmle Hegvej&®evee keÀe³e&keÀueeHe keÀjves kesÀ efueS ÒeJeefle&le efkeÀ³ee ie³ee Lee~ keÀcHeveer keÀes India to undertake securitization and asset reconstruction activities. The
efJeÊeer³e Je<e& 2004-05 kesÀ GÊeje×& ceW mejHesÀmeer SkeÌì, 2002 kesÀ Devleie&le Yeejleer³e efj]peJe& company was granted Certificate of Registration by RBI under the
yeQkeÀ Üeje HebpeerkeÀjCe keÀe ÒeceeCeHe$e efo³ee ie³ee Lee Deewj leye mes kebÀHeveer ves HetCe&©HesCe keÀe³e& SARFAESI Act, 2002 in the second half of FY 2004-05 and has since
keÀjvee Meg© efkeÀ³ee~ yeQkeÀ ves kebÀHeveer keÀer FefkeÌJeìer Hetbpeer ceW 15.30% efveJesMe efkeÀ³ee nw pees commenced full-fledged operations. Bank has an investment of 15.30% in
the equity capital of the company which is Rs.98 crores.
©. 98 keÀjesæ[ nw~
Credit Information Bureau (India) Ltd. (CIBIL)
$eÝCe Deemet®evee y³etjes (Yeejle) efue. (meerDeeF&yeerDeeF&Sue)
CIBIL is the first credit information bureau in the country, incorporated in
$eÝCe Deemet®evee y³etjes osMe keÀe Henuee $eÝCe Deemet®evee y³etjes nw efpemes yeQefkebÀie Deewj efJeÊeer³e August, 2000 for providing credit information and risk analysis services
mesJee #es$e keÀes $eÝCe met®evee Deewj peesefKece efJeMues<eCe mesJeeSB osves kesÀ efueS Deiemle 2000 ceW to the Banking and Financial services sectors. The company launched its
efveieefcele efkeÀ³ee ie³ee~ kebÀHeveer ves DeHeves GHeYeeskeÌlee y³etjes Heefj®eeueve efJeÊeer³e Je<e& 2004-05 consumer bureau operations in FY 2004-05 and commercial bureau
ceW SJeb JeeefCeefp³ekeÀ y³etjes Heefj®eeueve 2006-07 kesÀ oewjeve ÒeejbYe efkeÀ³es~ yeQkeÀ ves Je<e& 2005- operations during 2006-07. Bank acquired a stake of 5% in the equity
06 kesÀ oewjeve kebÀHeveer keÀer F&efkeÌJeìer Mes³ej Hebtpeer ceW 5% keÀe DeefOeûenCe efkeÀ³ee Deewj oesveeW kesÀ
share capital of the company during 2005-06 and expects to derive synergies
through its association with the company.
HejmHej men³eesie mes De®ís keÀe³e&HeefjCeece efceueWies~
Multi Commodity Exchange of India Ltd. (MCX)
ceuìer keÀceesef[ìer SkeÌme®eWpe Dee@HeÀ Fbef[³ee efue. (ScemeerSkeÌme)
MCX is a new generation multi commodity exchange undertaking future
ScemeerSkeÌme veF& Heeræ{er keÀe je<ìêr³e mlej Hej Jee³eoe ì^sef[bie keÀjves Jeeuee yeng efpevme SkeÌme®eWpe trading in multi commodities at the national level. The Exchange commenced
nQ~ SkeÌme®eWpe ves efJeÊeer³e Je<e& 2004-05 ceW keÀe³e& ÒeejbYe efkeÀ³ee~ yeQkeÀ keÀe ScemeerSkeÌme keÀer operation during FY 2004-05. Bank has a nominal stake of 2% by way of
Hetbpeer ceW ÒecegKe keÀceesef[ìer SkeÌme®eWpe ceW mes nkeÀ kesÀ meeLe men³eesieer nesves keÀer ¢ef<ì mes equity participation in the capital of MCX with a view to be associated
FefkeÌJeìer menYeeefielee kesÀ ªHe ceW 2% keÀe meeceev³e efnmmee nw~ yeQkeÀ yegefue³eve SkeÌme®eWpe with one of the major commodity exchanges. Bank also handles clearing
MeeKee kesÀ ceeO³ece mes SkeÌme®eWpe kesÀ yeQkeÀ meceeMeesOeve keÀe³eeX keÀes Yeer mebYeeuelee nw~ ScemeerSkeÌme bank functions of the exchange through Bullion Exchange Branch. MCX
paid a dividend of 60% for the FY 2007-08.
ves efJeÊeer³e Je<e& 2007-08 kesÀ efueS 60% ueeYeebMe keÀe Yegieleeve efkeÀ³ee nw~
National Collateral Management Services Ltd. (NCMSL)
vesMeveue keÀesuesìjue cewvespeceWì meefJe&mesme efue. (SvemeerSceSmeSue)
National Collateral Management Services Ltd. is promoted by the National
vesMeveue keÀesuesìjue cewvespecebsì meefJe&mesme efue. keÀes vesMeveue keÀceesef[ìer SJeb [sefjJesefìJpe SkeÌme®eWpe Commodity and Derivatives Exchange Ltd. (NCDEX). It was incorporated
efue. Üeje ÒeJeefle&le efkeÀ³ee ie³ee nw~ FmekeÀes efoveebkeÀ 28.09.2004 keÀes ÒeefleYetefle³eeW SJeb on 28.09.2004 to promote and provide collateral management services for
keÀceesef[ìerpe nsleg megj#ee, ÒeyebOeve leLee efve³eb$eCe kesÀ efueS keÀesueìsjue ÒeyebOeve mesJeeSb ÒeesVele securing, managing and controlling securities and commodities. It offers
keÀjves leLee Òeoeve keÀjves nsleg efveieefcele efkeÀ³ee ie³ee Lee~ ³en keÀceesef[ìer SkeÌme®eWpe Hej ì^s[ kesÀ various services for the development of trades on commodity exchange
such as valuation, grading, insuring, securing, storaging, distributing,
efJekeÀeme nsleg efJeefYeVe mesJeeSb leLee efmekeÌ³etefjefìpe SJeb keÀceesef[ìerpe Fl³eeefo keÀe cetu³eebkeÀve
clearing and forwarding of securities and commodities etc. Bank holds a
ûesef[bie, FvMegDeefjbie, meskeÌ³egefjbie, mìesjsefpebie ef[efmì^y³etefìbie efkeÌueDeefjbie SJeb HeÀejJeef[¥ie keÀe stake of 10% (Rs.3 crore) in the equity capital of the company, thus
keÀe³e& keÀjlee nw~ yeQkeÀ keÀer kebÀHeveer keÀer FefkeÌJeìer Hetbpeer ceW 10% efnmmesoejer (©He³es 3 keÀjesæ[) providing opportunities to the bank to harness its association with NCMSL
nw~ Fme lejn ³en yeQkeÀ keÀes SvemeerSceSmeSue kesÀ meeLe DeHeves mebyebOees kesÀ ®eueles GvekesÀ for credit lines to its members and clients.
meom³eeW Deewj ûeenkeÀes keÀes ¬esÀef[ì osves keÀe DeJemej ÒeeHle neslee nw~
SME Rating Agency of India Ltd. (SMERA)
SmeSceF& jsefìbie Spesvmeer Dee@HeÀ Fbef[³ee efue. (SmeSceF&DeejS)
SMERA was set up during FY 2005-06 by SIDBI in association with
SkeÀ ÒecegKe $eÝCe mlejebkeÀve Spesvmeer [ve Sb[ ye´w[mìêrì kesÀ men³eesie mes efme[yeer Üeje efJeÊeer³e Dun & Bradstreet, one of the leading credit rating agencies. SMERA’s
primary objective is to provide comprehensive, transparent and reliable
Je<e& 2005-06 kesÀ oewjeve SmeSceF&DeejS keÀer mLeeHevee keÀer ieF&~ SmeSceF&DeeS keÀe ÒecegKe
ratings which would facilities greater and easier flow of credit to SME
GÎsM³e SkeÀ J³eeHekeÀ, HeejoMeea Deewj efJeéemeveer³e mlejebkeÀve Òeoeve keÀjvee nw efpememes SmeSceF& sector. Bank has a nominal stake of 4% in the equity capital of the
#es$e keÀes yeæ[er cee$ee ceW Deewj Deemeeveer mes $eÝCe GHeueyOelee nesieer~ yeQkeÀ keÀer kebÀHeveer keÀer company.
F&efkeÌJeìer Hetbpeer ceW veececee$e 4% Oeeefjlee nw~
47
vesMeveue keÀceesef[ìer SJeb [sefjJesefìJe SkeÌme®eWpe efue. (Svemeer[erF&SkeÌme) National Commodity & Derivatives Exchange Ltd. (NCDEX)
Svemeer[erF&SkeÌme vesMeveue mìe@keÀ SkeÌme®eWpe Deewj Dev³e efJeÊeer³e mebmLeeDeeW Üeje ÒeesVele SkeÀ NCDEX is one of the prime commodity exchanges, promoted by the
ÒeceKe keÀceesef[ìer SkeÌme®eWpe nw Deewj FmekeÀes Jee³eoe yeepeej Dee³eesie Üeje ke=Àef<e SJeb Dev³e National Stock Exchange and other FIs and permitted by the Forward
keÀceesef[ìer ceW keÀejesyeej keÀjves kesÀ efueS Devegcele efkeÀ³ee ie³ee nw~ yeQkeÀ ves Svemeer[erF&SkeÌme ceW Market Commission to trade in agricultural and other commodities. Bank
SkeÀ keÀejesyeej menYeeieer kesÀ ªHe ceW ÒeJesMe efkeÀ³ee nw Deewj Fmes SkeÀ meceeMeesOeve yeQkeÀ kesÀ ªHe has joined NCDEX as a business associate and is empanelled as a clearing
ceW met®eerye× efkeÀ³ee ie³ee nw~ FmekesÀ keÀe³e& mìe@keÀ SkeÌme®eWpe MeeKee kesÀ ceeO³ece mes efkeÀS pee bank. The functions are being handled through the Stock Exchange branch.
jns nQ~ yeQkeÀ ì^s[me&/Svemeer[erF&SkeÌme kesÀ meom³eeW keÀes SveSme[erSue Deewj meer[erSmeSue kesÀ Bank also extends DP services to the traders/members of NCDEX under
Debleie&le DeHeves [erHeer keÀe³ee&ue³eeW kesÀ ceeO³ece mes ef[Heeefpeìjer mesJeeSb Yeer Òeoeve keÀjlee nw~ NSDL and CDSL through its DP offices. Bank expects to leverage the
yeQkeÀ keÀes FmekesÀ meeLe menYeeefielee mes keÀejesyeej keÀer Òeieefle ceW þesme mene³elee efceueves keÀer association for business growth.
Gcceero nw~ DIRECTORS’ RESPONSIBILITY STATEMENT
efveosMekeÀeW kesÀ GÊejoeef³elJeeW mebyebOeer efJeJejCe The Directors confirm that in the preparation of the annual accounts for the
year ended March 31, 2009,
efveosMekeÀieCe Hegef<ì keÀjles nQ efkeÀ 31 cee®e&, 2009 keÀes meceeHle Je<e& kesÀ efueS Jeeef<e&keÀ uesKes
The applicable accounting standards have been followed along with
uesKee ceW ueeiet nesves Jeeues ceevekeÀeW keÀe DevegHeeueve efkeÀ³ee ie³ee nw Deewj ³eefo GmeceW keÀesF& proper explanation relating to material departures, if any;
Deblej nw lees GmekesÀ efue³es Gef®ele mHe<ìerkeÀjCe efo³ee ie³ee nw~
The accounting policies, framed in accordance with the guidelines of
Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Devegmeej uesKee-veerefle³eeW keÀes yevee³ee ie³ee nw the Reserve Bank of India, were consistently applied;
Deewj GvekeÀe keÀæ[eF& mes Heeueve nes jne nw~ Reasonable and prudent judgement and estimates were made so as to
31 cee®e& 2009 keÀes meceeHle Je<e& nsleg efoKeeS ieS ueeYe Je efJeÊeer³e Je<e& keÀer meceeefHle Hej give a true and fair view of the state of affairs of the Bank at the end
yeQkeÀ kesÀ ceeceuees keÀer efmLeefle keÀe JeemleefJekeÀ leLee ³eLeeLe& ef®e$eCe keÀjves nsleg leke&Àmebiele of the financial year and of the profit of the Bank for the year ended on
leLee efJeJeskeÀHetCe& efveCe&³e leLee DeekeÀueve efkeÀS ieS nQ~ March 31, 2009;
Proper and sufficient care was taken for the maintenance of adequate
Yeejle ceW yeQkeÀ meb®eeueve kesÀ efueS yevee³es ieS keÀevetveeW Deewj efve³eceeW kesÀ ÒeeJeOeeveeW kesÀ
accounting records in accordance with the provisions of applicable
Devegmeej DeÐeleve uesKee DeefYeuesKe kesÀ jKe-jKeeJe ceW Gef®ele Deewj He³ee&Hle meeJeOeeveer
laws governing banks in India, and
yejleer ie³eer nw Deewj
The accounts have been prepared on a “going concern” basis.
uesKes ``Òe®eefuele Òeef¬eÀ³ee'' ceboeW kesÀ DeeOeej Hej lew³eej efkeÀS ieS nQ~
48
keÀeHeesj& ìs DeefYeMeemeve CORPORATE GOVERNANCE
efve³eb$eCe mebefnlee Hej yeQkeÀ keÀer efJe®eejOeeje Bank’s Philosophy on code of Governance
yeQkeÀ keÀer keÀeHeexjsì efve³eb$eCe efJe®eejOeeje Mes³ejOeejkeÀ kesÀ cetu³e keÀes yeæ{eves nsleg Òe³eemejle The Bank’s corporate governance philosophy is woven around its total
jnles ngS, DeHeves keÀejesyeejer meb®eeueve ceW veweflekeÀ J³eJenej kesÀ Òeefle HetCe&le³ee Òeefleye× nw~ commitment to ethical practices in the conduct of its business, while
striving to enhance shareholders’ value. The interrelation between the
yees[&, keÀe³e&HeeuekeÀ SJeb Dev³e keÀe³e&keÀeefj³eeW kesÀ DeeHemeer mebyebOe Fme Yeebefle Iegues-efceues nQ efkeÀ Board, the executives and other functionaries is so configured as to have
GvnW Deueie-Deueie keÀjkesÀ osKevee keÀefþve nw~ yeQkeÀ G®®e ÒekeÀìerkeÀjCe ceevekeÀeW leLee distinctly demarcated roles and improved corporate performance. The
HeejoefMe&lee kesÀ Òeefle Yeer keÀefìye× nw~ yesnlej keÀe³e&ÒeCeeueer kesÀ ©He ceW yeQkeÀ ves DeHeves Bank is also committed to following high disclosure standards and
transparency. In line with the best practices, the Bank has formed various
keÀejesyeej kesÀ Òel³eskeÀ Henuet keÀer efveiejeveer kesÀ efueS efJeefYeVe yees[& meefceefle³eeb yevee³eer nQ~ committees of the Board to monitor every aspect of business.
efveosMekeÀ ceb[ue Board of Directors
yeQkeÀ keÀer mLeeHevee mece³e mece³e Hej ³eLee mebMeesefOele yeQkeÀkeÀejer kebÀHeveer (GHe¬eÀceeW keÀe Depe&ve The Bank is constituted under the Banking Companies (Acquisition and
Deewj DeblejCe) DeefOeefve³ece, 1970 kesÀ DeOeerve keÀer ie³eer nw~ yeQkeÀ kesÀ keÀejesyeej Deewj keÀe³e& Transfer of Undertakings) Act, 1970 as amended from time to time. The
general superintendence, direction and management of the affairs and
keÀe meeceev³e DeOeer#eCe, efveosMeve Deewj ÒeyebOeve keÀe keÀe³e& efveosMekeÀ yees[& kesÀ Heeme jnlee nw business of the Bank is vested in the Board of Directors presided over by
efpemekeÀer DeO³e#elee, DeO³e#e SJeb ÒeyebOeve efveosMekeÀ Üeje keÀer peeleer nw~ the Chairman and Managing Director.
The Chairman & Managing Director and the Executive Directors are
DeO³e#e SJeb ÒeyebOe efveosMekeÀ Deewj keÀe³e&HeeuekeÀ efveosMekeÀes keÀer efve³egeqkeÌle keWÀêer³e mejkeÀej appointed by the Central Government. During the year under review the
Üeje keÀer peeleer nw~ meceer#eeOeerve Je<e& kesÀ oewjeve ceb[ue ceW efvecveefueefKele meom³e meeqcceefuele jns nQë- Composition of the Board was as under:-
Þeer ìer.Sme. veeje³eCemeeceer DeO³e#e SJeb ÒeyebOe efveosMekeÀ Shri T.S.Narayanasami Chairman & Managing Director
Þeer kesÀ. Deej. keÀecele keÀe³e&HeeuekeÀ efveosMekeÀ Shri K.R.Kamath
(02.08.2008 lekeÀ) (Upto 02.08.2008) Executive Director
Þeer yeer. S. HeÝeekeÀj keÀe³e&HeeuekeÀ efveosMekeÀ Shri B.A.Prabhakar

(15.10.2008 mes) (From 15.10.2008) Executive Director
Þeer Sce. vejsvê keÀe³e&HeeuekeÀ efveosMekeÀ Shri M.Narendra
(06.11.2008 mes)s (From 06.11.2008) Executive Director
Þeer leªCe yepeepe keWÀêer³e mejkeÀej kesÀ veeefceleer Shri Tarun Bajaj Nominee of the Central Government
Þeer S.Jeer. mejosmeeF& Yeejleer³e efj]peJe& yeQkeÀ kesÀ veeefceleer Shri A.V. Sardesai Nominee of Reserve Bank of India
Þeer keÀceue efkeÀMeesj iegHlee DebMekeÀeefuekeÀ DeMeemekeÀer³e efveosMekeÀ Shri Kamal Kishore Gupta Part-Time Non-Official Director
Þeer kesÀ. Sme. mebHele DebMekeÀeefuekeÀ DeMeemekeÀer³e efveosMekeÀ Shri K.S. Sampath Part-Time Non-Official Director
Þeer FvêsMe efJeke´Àce efmebn DebMekeÀeefuekeÀ DeMeemekeÀer³e efveosMekeÀ Shri Indresh Vikram Singh Part-Time Non-Official Director
[e@. (Þeerceleer) Meeblee ®eeJe][e DebMekeÀeefuekeÀ DeMeemekeÀer³e efveosMekeÀ Dr. (Smt.) Shanta Chavda Part-Time Non-Official Director
(02.10.2008 lekeÀ)(19.1.2009 mes) (Upto 02.10.2008)(From 19.01.2009)
Þeer jecesMJej Òemeeo keÀeceieej keÀce&®eejer efveosMekeÀ Shri Rameshwar Prasad Workmen Employee Director
Þeer Deefcele kegÀceej ceeslee³eo iewj-keÀeceieej keÀce&®eejer efveosMekeÀ Shri Amit Kumar Motayed
(15.07.2008 mes) (From15.07.2008) Non-Workmen Employee Director
Þeer Sce. Sve. ieesHeerveeLe Mes³ejOeejkeÀ efveosMekeÀ Shri M.N. Gopinath
(24.10.2008 lekeÀ)(25.10.2008 mes) (Upto 24.10.2008)(From 25.10.2008) Shareholder Director
Þeer He´keÀeMe Heer. ceeu³ee Mes³ejOeejkeÀ efveosMekeÀ Shri Prakash P. Mallya
(25.10.2008 mes) (From 25.10.2008) Shareholder Director
Þeer Heer.Sce. efMejepegÎerve Mes³ejOeejkeÀ efveosMekeÀ Shri P.M. Sirajuddin
(25.10.2008 mes) (From 25.10.2008) Shareholder Director
Þeer Jeer. yeer. keÀewpeeueieer Mes³ejOeejkeÀ efveosMekeÀ Shri V.B.Kaujalgi
(24.10.2008 lekeÀ) (Upto24.10.2008) Shareholder Director
[e@. (Þeerceleer) ÒeYee leeefJe³ee[ DebMekeÀeefuekeÀ DeMeemekeÀer³e efveosMekeÀ Dr. (Smt.) Prabha Taviad
(29.09.2008 lekeÀ) (Upto 29.09.2008) Part-Time Non-Official Director
Þeer Jeer. F&ÞJejve iewj-keÀeceieej keÀce&®eejer Shri V. Eswaran
(23.06.2008 lekeÀ) (Upto 23.06.2008) Non-Workmen Employee Director
49
DeO³e#e SJeb ÒeyebOe efveosMekeÀ Deewj keÀe³e&HeeuekeÀ efveosMekeÀes keÀes íesæ[keÀj ceb[ue ceW Mes<e meYeer All directors, other than the Chairman & Managing Director and Executive
efveosMekeÀ iewj-keÀe³e&HeeuekeÀ efveosMekeÀ nQ. keWÀêer³e mejkeÀej Üeje efve³egkeÌle DebMekeÀeefuekeÀ Directors, are non-executive Directors on the Board. The Directors
representing shareholders of the Bank other than the Central Government
DeMeemekeÀer³e efveosMekeÀeW kesÀ DeueeJee keWÀêer³e mejkeÀej Deewj Mes³ejOeejkeÀeW keÀe ÒeefleefveefOelJe and the part time non official Directors appointed by the Central
keÀjves Jeeues efveosMekeÀ Je efjpeJe& yeQkeÀ Dee@HeÀ Fbef[³ee kesÀ ÒeefleefveOeer efveosMekeÀ met®eerkeÀjCe keÀjej Government and nominee of Reserve Bank of India are independent
kesÀ KeC[ 49 kesÀ DeLe& kesÀ Debleie&le mJeleb$e efveosMekeÀ nQ~ directors within the meaning of Clause 49 of the Listing Agreement.
keÀesF& Yeer efveosMekeÀ Dev³e efkeÀmeer efveosMekeÀ keÀe mebyebOeer veneR nw~
Non of the Director is a relative of other Director.
Je<e& kesÀ oewjeve yeQkeÀ ceW keÀe³e&ûenCe keÀjves Jeeues efveosMekeÀeW keÀe mebef#eHle Heefj®e³e
Brief Profile of the Directors who joined the Bank during the year
Þeer yeer. S. HeÝeekeÀj, keÀe³e&HeeuekeÀ efveosMekeÀ
Shri B.A.Prabhakar, Executive Director
efoveebkeÀ 15 DekeÌìtyej, 2008 mes Þeer yeer. S. HeÝeekeÀj, nceejs yeQkeÀ kesÀ keÀe³e&HeeuekeÀ
Shri B.A.Prabhakar, is the executive director of our Bank with effect
efveosMekeÀ nQ~ Fmemes HetJe& Jes yeQkeÀ Dee@HeÀ ye][ewoe ceW ceneHeýebOekeÀ Les SJeb keÀes<eeieej Heefj®eeueve from October 15, 2008. Prior to the present assignment, he was General
osKeles Les~ GvneWves cewmetj efJeMJeefJeÐeeue³e mes JeeefCep³e ceW mveelekeÀ ef[ieér HeéHle keÀj meer.S. Manager with Bank of Baroda looking after treasury operations. He is a
efkeÀ³ee~ Je<e& 1977 ceW GvneWves yeQkeÀ Dee@HeÀ ye][ewoe ceW meerOes Yeleea DeefOekeÀejer kesÀ ªHe ceW Chartered Accountant and a B.Com from the University of Mysore. He
HeoYeej ûenCe efkeÀ³ee~ yeQkeÀ Dee@HeÀ yeæ[ewoe ceW Gvnesves $eÝCe, Heefj®eeueve Deewj keÀes<eeieej kesÀ joined Bank of Baroda as a Direct Recruit Officer in 1977. He has worked
J³eeHekeÀ #es$e ceW keÀe³e& efkeÀ³ee~ yeQkeÀ Dees]HeÀ yeæ[ewoe keÀer efJeosMeer MeeKee ³et.kesÀ. ceW yeQkeÀ kesÀ extensively in the areas of Credit, Operations and Treasury for the Bank
of Baroda. He has served as the Chief Executive of Bank of Baroda’s
cegK³e keÀe³e&HeeuekeÀ (Heefj®eeueve) kesÀ ªHe ceW Yeer GvekeÀer efve³egefkeÌle ngF&~ operations in United Kingdom.
Þeer Sce vejsvê, keÀe³e&HeeuekeÀ efveosMekeÀ Shri M. Narendra, Executive Director
efoveebkeÀ 6 veJebyej, 2008 mes Þeer Sce. vejsvê nceejs yeQkeÀ ceW keÀe³e&HeeuekeÀ efveosMekeÀ nQ~ Fmemes Shri M.Narendra, is the executive director of our Bank with effect from
HetJe& Jes keÀeHeexjsMeve ceW cegK³e ceneHeýebOekeÀ kesÀ Heo Hej keÀe³e&jle Les~ Gvnesves keÀeHeexjsMeve yeQkeÀ November 6, 2008. He was Chief General Manager at the Corporation
ceW 1975 meerOes Yeleea DeefOekeÀejer kesÀ ªHe ceW HeoYeej ieńCe efkeÀ³ee SJeb yeQkeÀ kesÀ cenlJeHetCe& Bank prior to the current assignment. He joined Corporation Bank as a
HeoeW Hej keÀe³e& efkeÀ³ee~ GvneWves JeeefCep³e, peesefKece HeýebOeve, keÀes<eeieej SJeb Debleje&<ìêr³e Direct Recruit Officer in 1975 and held several distinguished positions in
the Bank. He is B.Com. and CAIIB worked in the areas of Credit Policy,
yeQefkebÀie Deeefo #es$eeW ceW keÀe³e& efkeÀ³ee~ GvekesÀ kewÀefj³ej kesÀ oewjeve GvnW keÀF& keÀeHeexjsì HegjmkeÀejesb Credit Monitoring, Risk Management, Treasury, International Banking
mes mecceeefvele effkeÀ³ee ie³ee~ etc. He is also receipient of several corporate awards in the bank during
[e. Þeerceleer Meeblee ®eeJeæ[e his career.
Þeerceleer Meeblee ®eeJe[e iegpejele kesÀ jepekeÀesì Menj mes nQ Gvnesves efJeefOe ceW mveelekeÀ SJeb keÀuee Smt. Shanta Chavda
ceW mveelekeÀesÊej SJeb Heer.S®e.[er. keÀer nQ~ Jen SkeÀ meeceeefpekeÀ keÀe³e&keÀlee& nQ~ kesÀvê mejkeÀej Smt Shanta Chavda from Rajkot, Gujarat is a Graduate in Law, Post
Üeje efoveebkeÀ 19.01.2009 mes leerve Je<eeX kesÀ efueS DebMekeÀeueerve efveosMekeÀ kesÀ ªHe ceW GvnW Graduate in Arts,and Ph D. She is a social worker. She has been nominated
veeefcele efkeÀ³ee ie³ee nw~ as a part time non official director of the Bank w.e.f.19.01.2009 for a
period of three years by the Central Government.
Þeer Deefcele kegÀceej ceeslee³eo
Shri Amit Kumar Motayed
Þeer S.kesÀ. ceeslee³eo yeQkeÀ Dee@HeÀ Fef[³ee DeefOekeÀejer mebIe kesÀ cenemeef®eJe nQ~ keWÀêer³e mejkeÀej
Shri A.K.Motayed is a General Secretary of the Federation of Bank of
Üeje 15.07.2008 mes ÒeYeeJeer yeQkeÀ kesÀ SkeÀ iewj keÀeceieej keÀce&®eejer efveosMekeÀ kesÀ ªHe ceW India Officers Association. He has been nominated as a Non Workman
GvnW veeefcele efkeÀ³ee ie³ee nw~ Jes yees[& ceW yeQkeÀ kesÀ iewj keÀeceieej mìeHeÀ kesÀ efnleeLe& ÒeefleefveefOelJe Employee Director of the Bank w.e.f. 15.07.2008 by the Central
keÀjles nQ~ Government. He represents the interests of non workmen staff of the
Bank on the board.
Þeer Sce.Sve. ieesHeerveeLe
Shri M.N. Gopinath
Þeer ieesHeerveeLe ceeOeJeve vee³ej cegbyeF& mes nQ SJeb J³eJemee³e mes Jes SkeÀ yeQkeÀj nQ~ Jes yeQkeÀ kesÀ
YetleHetJe& keÀce&®eejer nQ~ DeeF&meerDeeF&meerDeeF& yeQkeÀ efueefceìs[ mes Jes Jeefj<þ ceneHeýebOekeÀ kesÀ Heo Shri Gopinath Madhavan Nair from Mumbai is a banker by profession.
mes mesJeeefveJe=le ngS~ efoveebkeÀ 25.10.2008 mes GvnW otmejer yeej leerve Je<eex kesÀ efueS yeQkeÀ keÀe He is an ex-employee of the Bank. He retired as Senior General Manager
of the ICICI Bank Limited. He is elected as shareholder director of the
Mes³ejOeejkeÀ efveosMekeÀ ®egvee ie³ee nw~ Bank for a period of three years for second term from 25.10.2008.
Þeer He´keÀeMe Heer. ceeu³ee Shri Prakash P Mallya
Þeer He´keÀeMe Heer. ceeu³ee SkeÀ DeLe&Meem$eer nQ SJeb yeQefkebÀie mes pegæ[s ngS nQ~ Jes efJepe³ee yeQkeÀ ceW Shri Prakash P Mallya is an economist and a career banker. He is a Ex-
YetleHetJe& DeO³e#e SJeb HeýebOe efveosMekeÀ Deewj efmeef[kesÀì yeQkeÀ kesÀ YetleHetJe& keÀe³e&HeeuekeÀ efveosMekeÀ Chairman and Managing Director of Vijaya Bank and Ex Executive Director
Les~ efoveebkeÀ 25.10.2008 mes 3 Je<eeX keÀer DeJeefOe kesÀ efueS nceejs yeQkeÀ ceW Mes³ejOeejkeÀ of Syndicate Bank. He is shareholder director of the Bank, for a period of
efveosMekeÀ kesÀ ªHe ceW GvekeÀer efve³egefkeÌle keÀer ieF& nQ~ 3 years from 25.10.2008.
Þeer Heer. Sce. efmejepegÎerve Shri P.M. Sirajuddin
Þeer Heer.Sce. efmejepegÎerve keÀes®eerve mes nQ Jes keÀuee ceW mveelekeÀesÊej SJeb ceeve®esmìj efJeMJeefJeÐeeue³e Shri P.M. Sirajuddin from Cochin, is Post Graduate in Arts and is Diploma
Holder in Development Administration from University of Manchester,
³et.kesÀ mes GvneWves efJekeÀeme He´Meemeve Hej ef[Hueescee keÀer GHeeefOe ieńCe keÀer nw~ keÀF& mejkeÀejer U.K. He has been a director on various Public Sector Banks. He retired as
yeQkeÀeW ceW Jes efveosMekeÀ kesÀ Heo Hej keÀe³e&jle Les~ Yeejle mejkeÀej, efJeÊe ceb$eeue³e mes Jes meb³egkeÌle Joint Secretary, Government of India, Ministry of Finance. He is
meef®eJe kesÀ Heo mes mesJeeefveJe=le ngS nQ~ efoveebkeÀ 25.10.2008 mes leerve Je<eeX kesÀ efueS GvnW yeQkeÀ shareholder director of the Bank for a period of three years from
keÀe Mes³ejOeejkeÀ efveosMekeÀ efve³egkeÌle efkeÀ³ee ie³ee nw~ 25.10.2008.
50
efveosMekeÀeW kesÀ Dev³e efJeJejCe
OTHER PARTICULARS OF DIRECTORS
efveosMekeÀeW kesÀ veece yeQkeÀ kesÀ F&efkeÌJeìer efveosMekeÀ kesÀ ªHe efJeMes<e%elee keÀe Dev³e kebÀHeefve³eeW ceW efveosMekeÀ Heo yees[& meefceefle kesÀ meom³e
Mes³ejeW keÀer Oeeefjlee ceW efve³egefkeÌle keÀer #es$e Directorships Member of
leejerKe of other Companies Board Committees
Name of Directors Holding Date of Area of meom³e DeO³e#e
of Bank’s Appointment Expertise Member Chairman
Equity shares as Director
1. Þeer ìer.Sme. veeje³eCemeeceer yeQefkebÀie i) Yeejleer³e meeceev³e yeercee efveiece
ii) yeerDeesDeeF& Mes³ejnesefu[bie efue.
iii) yeerDeesDeeF& lebpeeefve³ee efue.
Shri T. S. Narayanasami - 04.06.2007 Banking i) General Insurance Corporation 0 0
of India
ii) BOI Shareholdings Ltd.
iii) BOI (Tanzania) Ltd.
2. Þeer yeer.S. HeÝeekeÀj yeQefkebÀie i) yeerDeesDeeF& Mes³ejnesefu[bie efue.
ii) SSmeDeejF&meer (Fbef[³ee) efue.
iii) mìej ³etefve³eve oeF&-F®eer FbM³etjWme kebÀ.efue.
iv) Heer.ìer. yeQkeÀ mJeosMeer ìeryeerkesÀ
v) yeerDeesDeeF& lebpeeefve³ee efue.
Shri B.A. Prabhakar - 15.10.2008 Banking i) BOI Shareholdings Ltd. 2 0
ii) ASREC (India) Ltd.
iii) Star Union Di-Ichi Insurance
Co. Ltd.
iv) P.T. Bank Swadeshi tbk.
v) BOI (Tanzania) Ltd.
3. Þeer Sce. vejsvê yeQefkebÀie i) Fb[es peebefye³ee yeQkeÀ efue.
Shri M. Narendra - 06.11.2008 Banking ii) yeerDeesDeeF& lebpeeefve³ee efue.
i) Indo Zambia Bank Ltd 2 0
ii) BOI (Tanzania) Ltd.
4. Þeer le©Ce yepeepe ÒeMeemeve i) efo v³et Fbef[³ee SM³eesjWme kebÀ. efue.
ii) ke=Àef<e efJeÊe FbM³eesjsvme kebÀHeveer Dee@HeÀ
Fbef[³ee - veF¥ efouueer,
iii) Yeejleer³e meeceev³e yeercee efveiece
Shri Tarun Bajaj - 05.07.2007 Administration i) The New India Assurance 1 0
Company Ltd.
ii) Agricultural Insurance
Company of India - New Delhi
iii) General Insurance Corp. of India
5. Þeer S.Jeer. mejosmeeF& yeQefkebÀie -
Shri A.V. Sardesai - 27.02.2007 Banking - 1 0
6. Þeer keÀceue efkeÀMeesj iegHlee efJeÊe Deewj uesKee -
Shri Kamal Kishore Gupta - 13.10.2006 Finance and - 1 1
Accounting
7. Þeer kesÀ.Sme. mebHele efJeÊe Deewj uesKee
Shri K.S. Sampath - 01.01.2008 Finance & - 1 0
Accounts
8. Þeer FbêsMe efJe¬eÀce efmebn ke=Àef<e -
Shri Indresh Vikram Singh - 02.01.2008 Agriculture - - -
9. [e@. Meeblee ®eeJe[e meceepemesJee -
Dr. Shanta Chavda - 19.01.2009 Social work - - -
10. Þeer jecesMJej Òemeeo yeQefkebÀie
Shri Rameshwar Prasad - 05.03.2007 Banking - - -
51
efveosMekeÀeW kesÀ Dev³e efJeJejCe
OTHER PARTICULARS OF DIRECTORS
efveosMekeÀeW kesÀ veece yeQkeÀ kesÀ F&efkeÌJeìer efveosMekeÀ kesÀ ªHe efJeMes<e%elee keÀe Dev³e kebÀHeefve³eeW ceW efveosMekeÀ Heo yees[& meefceefle kesÀ meom³e
Mes³ejeW keÀer Oeeefjlee ceW efve³egefkeÌle keÀer #es$e Directorships Member of
leejerKe of other Companies Board Committees
Name of Directors Holding Date of Area of meom³e DeO³e#e
of Bank’s Appointment Expertise Member Chairman
Equity shares as Director
11. Þeer S. kesÀ. ceeslee³eo yeQefkebÀie -
Shri A. K. Motayed 100 15.07.2008 Banking - - -
12. Þeer Sce.Sve. ieesHeerveeLe yeQefkebÀie uee@³euìer meeu³etMebme Sb[ efjme®e& efue.
Shri M.N. Gopinath 100 25.10.2008 Banking Loyalty Solutions & Research Ltd. - -
13. Þeer He´keÀeMe. Heer. ceeu³ee 500 yeQefkebÀie 1) mìe@keÀ nesefu[bie keÀesHeexjsMeve Dee@HeÀ Fbef[³ee
Shri Prakash P Malya 25.10.2008 Banking efueefceìs[.
2) DeeFSHeÀmeerDeeF& efue.
1) Stock Holding Corporation
India Limited
2) IFCI Ltd. 1 1
14. Þeer Heer. Sce. efmejepegÎerve yeQefkebÀie SJeb efJeÊe peKeve meeuì kebÀ. Òee. efue.
Shri P. M. Sirajuddin 600 25.10.2008 Banking & Jakhan Salt Co. Pvt. Ltd. 1 -
Finance
* met®eerkeÀjCe keÀjej kesÀ KeC[ 49 kesÀ Devegmeej yeQkeÀ ves kesÀJeue uesKee Hejer#ee meefceefle Deewj Mes³ejOeejkeÀ efMekeÀe³ele efveJeejCe meefceefle keÀer DeO³e#elee/meom³elee Hej efJe®eej efkeÀ³ee nw~
* In compliance of Clause 49 of the Listing Agreement the Bank has considered the chairmanship / membership of the Audit committee and the Investors’/
Shareholders’ Grievance Committee alone.
yees[& yewþkeÀeW keÀe meb®eeueveë Conduct of Board Meetings
Je<e& kesÀ oewjeve efvecveefueefKele leejerKeeW keÀes yees[& keÀer kegÀue 10 yewþkeWÀ Dee³eesefpele keÀer ieF&ë During the year 10 Board Meetings were held on the following dates:
29/30.04.2008 16.05.2008 04.06.2008 30.06.2008 28.07.2008 06.09.2008

22.10.2008 20.11.2008 22.01.2009 19/20.03.2009
yees[& yewþkeÀeW ceW efveosMekeÀeW keÀer GHeefmLeefle keÀe efJeJejCe efvecveevegmeej nwë Details of attendance of the Directors at the Board Meetings are as follows:
GHeefmLeefle keÀe DeefYeuesKe GvekesÀ keÀe³e&keÀeue kesÀ oewjeve
Attendance Recorded Dee³eesepf ele yewþkeWÀ
efveosMekeÀeW kesÀ veece Name of Directors Meetings held
during their tenure
Þeer ìer.Sme. veeje³eCemeeceer Shri T.S. Narayanasami 10 10
Þeer kesÀ.Deej. keÀecele Shri K.R. Kamath 05 05
Þeer yeer.S. HeÝeekeÀj Shri B.A. Prabhakar 04 04
Þeer Sce. vejsvê Shri M. Narendra 03 03
Þeer le©Ce yepeepe Shri Tarun Bajaj 08 10
Þeer S.Jeer. mejosmeeF& Shri A.V. Sardesai 10 10
Þeer keÀceue efkeÀMeesj iegHlee Shri Kamal Kishore Gupta 05 10
Þeer kesÀ. Sme. mebHele Shri K. S. Sampath 09 10
Þeer FbêsMe efJe¬eÀce efmebn Shri Indresh Vikram Singh 09 10
[e@. Meeblee ®eeJe[e Dr. Shanta Chavda 07 07
Þeer jecesMJej Òemeeo Shri Rameshwar Prasad 09 10
Þeer S.kessÀ. ceeslee³eo Shri A.K. Motayed 06 06
Þeer Sce.Sve. ieesHeerveeLe Shri M.N. Gopinath 09 10
Þeer He´keÀeMe Heer. ceeu³ee Shri Prakash P Mallya 02 03
Þeer Heer. Sce. efmejepegÎerve Shri P. M. Sirajuddin 03 03
Þeer Jeer.yeer. keÀewpeeueieer Shri V.B. Kaujalgi 01 07
[e@. HeÝee leeefJe³ee[ Dr. Prabha Taviad 06 06
Þeer Jeer. F&MJejve Shri V. Eswaran 03 03
52
yees[& keÀer ÒeyebOeve meefceefle Management Committee of the Board
yees[& keÀer ÒeyebOeve meefceefle keÀe ieþve yeQkeÀkeÀejer kebÀHeveer (GHe¬eÀceeW keÀe Depe&ve Deewj DeblejCe) The Management Committee of the Board is constituted as per the
DeefOeefve³ece, 1970 kesÀ ÒeeJeOeeveeW kesÀ Devegmeej efkeÀ³ee ie³ee nw Deewj Jen efJeÊeer³e mJeerke=Àefle³eeW, provisions of the Banking Companies (Acquisition and Transfer of
Undertakings) Act, 1970 and it exercises all the powers vested in the
mecePeewleeW/yeÆe Keelee ÒemleeJeeW, Jeeo/DeHeerue oe³ej keÀjves Deeefo kesÀ mebyebOe ceW yees[& keÀes
Board in respect of financial sanctions, compromises/write off proposals,
ÒeeHle meYeer DeefOekeÀejeW keÀe Òe³eesie keÀjleer nw~ ³eLee efoveebkeÀ 31.03.2009 keÀes Fme meefceefle filing of suits/appeals etc. As on 31.3.2009 it comprised of 8 members
ceW 8 meom³e Les efpeveceW DeO³e#e SJeb ÒeyebOeve efveosMekeÀ, 2 keÀe³e&HeeuekeÀ efveosMekeÀ, meveoer consisting of the Chairman and Managing Director, 2 Executive Directors,
uesKeekeÀej efveosMekeÀ, Yeejleer³e efj]peJe& yeQkeÀ kesÀ veeefceleer Deewj 3 DebMe DeMeemekeÀer³e iewj- Chartered Accountant Director, nominee of RBI and 3 part time non-
official Directors including Shareholders Directors
keÀe³e&HeeuekeÀ efveosMekeÀ, Mes³ejOeejkeÀ efveosMekeÀ meefnle, Meeefceue nQ~
The Management Committee of the Board met 18 times during the year on
Je<e& kesÀ oewjeve yees[& ÒeyebOeve meefceefle keÀer efvecveefueefKele leejerKeeW keÀes 18 yeQþkeWÀ ngF&ë the following dates:
29.04.2008 16.05.2008 03.06.2008 26.06.2008 13.07.2008 28.07.2008

21.08.2008 06.09.2008 27.09.2008 21.10.2008 20.11.2008 04.12.2008
26.12.2008 21.01.2009 30.01.2009 23.02.2009 19.03.2009 26.03.2009
Òel³eskeÀ meom³e keÀer GHeefmLeefle keÀe DeefYeuesKe efvecveefueefKele Devegmeej nwë Attendance record of the members is shown below:
GHeefmLeefle keÀe GvekesÀ keÀe³e&keÀeue kesÀ oewjeve DeJeefOe (mes-lekeÀ)
DeefYeuesKe Dee³eesefpele yewþkeWÀ
efveosMekeÀeW kesÀ veece Name of Directors Attendance Meetings held Period (From – To)
Record during their tenure
Þeer ìer.Sme. veeje³eCemeeceer Shri T.S. Narayanasami 18 18 01.04.2008-31.03.2009
Þeer kesÀ.Deej. keÀecele Shri K.R. Kamath 06 06 01.04.2008-02.08.2008
Þeer yeer.S. HeÝeekeÀj Shri B.A. Prabhakar 09 09 15.10.2008-31.03.2009
Þeer Sce. vejsvê Shri M. Narendra 08 08 06.11.2008-31.03.2009
Þeer S.Jeer. mejosmeeF& Shri A.V. Sardesai 17 18 01.04.2008-31.03.2009
Þeer keÀceue efkeÀMeesj iegHlee Shri Kamal Kishore Gupta 06 18 01.04.2008-31.03.2009
Þeer FbêsMe efJe¬eÀce efmebn Shri Indresh Vikram Singh 09 09 26.06.2008-23.12.2008
[e@. Meeblee ®eeJe[e Dr. Shanta Chavda 03 04 01.04.2008-26.06.2008
Þeer jeceséej Òemeeo Shri Rameshwar Prasad 01 01 19.03.2009-31.03.2009
Þeer S.kesÀ. ceeslee³eo Shri A.K. Motayed 07 08 22.10.2008-15.03.2009
Þeer Sce.Sve. ieesHeerveeLe Shri M.N. Gopinath 05 06 13.07.2008-24.10.2008
Þeer He´keÀeMe Heer. ceeu³ee Shri Prakash P Mallya 03 04 22.01.2009-31.03.2009
Þeer Heer. Sce. efmejepegÎerve Shri P. M. Sirajuddin 07 07 04.12.2008-31.03.2009
Þeer Jeer. F&éejve Shri V. Eswaran 03 03 01.04.2008-03.06.2008
Þeer Jeer.yeer. keÀewpeeueieer Shri V.B. Kaujalgi - 06 01.04.2008-12.09.2008
yees[& keÀer uesKee Hejer#ee meefceefleë Audit Committee of the Board
yees[& keÀer uesKee Hejer#ee meefceefle (Smeeryeer) keÀe ieþve Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW The Audit Committee of the Board (ACB) has been constituted by the
Board of Directors as per the guidelines of the Reserve Bank of India.
kesÀ DevegmejCe ceW efveosMekeÀ ceb[ue Üeje efkeÀ³ee ie³ee nw~ Fme Smeeryeer mes DeHesef#ele nw efkeÀ Jen The ACB provides direction and also oversees the operation of the total
efveosMe os leLee yeQkeÀ kesÀ mebHetCe& uesKee-Hejer#ee keÀe³e& kesÀ Heefj®eeueve keÀe He³e&Jes#eCe Yeer keÀjs~ audit function of the Bank.
uesKee Hejer#ee meefceefle ceW 6 meom³e nQ, DeLee&led 2 keÀe³e&HeeuekeÀ efveosMekeÀ, keWÀêer³e mejkeÀej The Audit Committee comprises of 6 members viz. 2 Executive Directors,
Üeje veeefceleer efveosMekeÀ, Yeejleer³e efj]peJe& yeQkeÀ kesÀ veeefceleer efveosMekeÀ Deewj 2 DebMekeÀeefuekeÀ Government Nominee Director, Reserve Bank of India Nominee Director
and 2 non official part time directors. Shri K K Gupta, Chartered
iewj mejkeÀejer efveosMekeÀ~ Þeer kesÀ.kesÀ. iegHlee, meveoer uesKeekeÀej yees[& keÀer uesKee Hejer#ee Accountant is the present Chairman of the Audit Committee of the Board.
meefceefle kesÀ Jele&ceeve DeO³e#e nQ~ Je<e& kesÀ oewjeve efvecveefueefKele leejerKeeW keÀes uesKee Hejer#ee During the year, the Audit Committee met 8 times on the following dates:
meefceefle keÀer 8 yewþkeWÀ ngF¥ë
30.04.2008 15.05.2008 28.07.2008 13.10.2008 22.10.2008 22.01.2009
23.02.2009 20.03.2009
53
Òel³eskeÀ meom³e keÀer GHeefmLeefle keÀe DeefYeuesKe efvecveefueefKele Devegmeej nwë The attendance record of the members is shown below:
GHeefmLeefle keÀe GvekesÀ keÀe³e&keÀeue kesÀ oewjeve DeJeefOe

DeefYeuesKe Dee³eesefpele yewþkeWÀ Period
efveosMekeÀeW kesÀ veece Name of Directors Attendance Meetings held
Þeer kesÀ.kesÀ. iegHlee Shri K.K. Gupta 05 08 01.04.2008-31.03.2009
Þeer yeer.S. HeÝeekeÀj Shri B. A. Prabhakar 04 04 15.10.2008-31.09.2009
Þeer le©Ce yepeepe Shri Tarun Bajaj 06 08 01.04.2008-31.03.2009
Þeer S.Jeer. mejosmeeF& Shri A.V. Sardesai 08 08 01.04.2008-31.03.2009
Þeer kesÀ. Sme. mebHele Shri K. S. Sampath 03 03 20.11.2008-31.03.2009
yeQkeÀ kesÀ efleceener iewj-uesKee Hejeref#ele HeefjCeeceeW Deewj Je<e& kesÀ uesKee-Hejeref#ele HeefjCeeceeW keÀer Unaudited quarterly results of the Bank and audited results for the year
yees[& keÀer uesKee Hejer#ee meefceefle Üeje meceer#ee keÀer ieF& Deewj yees[& Üeje mJeerkeÀej efkeÀS peeves were reviewed by the Audit Committee of the Board prior to the placing
nsleg GvekesÀ mece#e Òemlegle efkeÀS ieS~ before the Board of Directors for adoption.
Mes³ejOeejkeÀeW/efveJesMekeÀeW keÀer efMekeÀe³ele efveJeejCe meefceefle Shareholders’/Investors’ Grievance Committee
keÀesHeexjsì efve³eb$eCe Hej mesyeer kesÀ efoMeeefveoxMeeW kesÀ lenle mìe@keÀ SkeÌme®eWpe kesÀ met®eerkeÀjCe In compliance of SEBI guidelines on Corporate Governance as provided
in clause 49 of the Listing Agreement, Shareholders’ / Investors’ Grievances
keÀjej kesÀ Keb[ 49 kesÀ DevegHeeueve ceW Mes³ejeW kesÀ DeblejCe, legueve He$e keÀer DeÒeeefHle, ueeYeebMe Committee has been constituted, for redressal of the grievances of the
keÀer DeÒeeefHle Fl³eeefo mes mebyebefOele efMekeÀe³eleeW kesÀ efveJeejCe kesÀ efueS Mes³ejOeejkeÀeW/efveJesMekeÀeW shareholders/ investors with regard to the transfer of shares, non-receipt
keÀer SkeÀ efMekeÀe³ele efveJeejCe meefceefle keÀe ieþve efkeÀ³ee Lee~ Je<e& kesÀ oewjeve efveJesMekeÀeW mes of Balance sheet, non-receipt of dividends etc. All the references/
HeéHle meYeer efMekeÀe³eleeW / meboYeex keÀe GÊej efo³ee ie³ee / efveHeìe³ee ie³ee~ mebyebefOele peevekeÀejer complaints received from the investors during the year have been replied
/ redressed till date. Investors’ grievances are normally attended to within
HeéHle nes peeves kesÀ yeeo Heé³eë meele efove kesÀ Deboj efveJesMekeÀeW keÀer efMekeÀe³eleW nue keÀj oer seven days on receipt of the relevant information. The Committee
peeleer nQ~ Fme meefceefle ceW keÀe³e&HeeuekeÀ efveosMekeÀ Deewj oes mJeleb$e efveosMekeÀ nQ~ yeQkeÀ kesÀ comprises of Executive Directors and two independent Directors. It is
Mes³ejOeejkeÀ efveosMekeÀ Þeer ÒekeÀeMe Heer. ceeu³ee Fme meefceefle kesÀ DeO³e#e nQ~ headed by Shri Prakash P.Mallya, Shareholder Director of the Bank.
Þeer jepeerJe Yeeefì³ee, kebÀHeveer meef®eJe, Fme GÎsM³e kesÀ efueS yeQkeÀ kesÀ DevegHeeueve DeefOekeÀejer nQ~ Shri Rajeev Bhatia, Company Secretary, is the Compliance Officer of the
Bank for this purpose.
Je<e& kesÀ oewjeve efvecveefueefKele leejerKeeW keÀes meefceefle keÀer 4 yewþkeWÀ Dee³eesefpele keÀer ieF&ë The Committee met 4 times during the year on the following dates:
04.06.2008 27.09.2008 27.12.2008 19.03.2009
Òel³eskeÀ meom³e keÀer GHeefmLeefle keÀe DeefYeuesKe efvecveefueefKele nwë The attendance record of the members is shown below:
GHeefmLeefle keÀe GvekesÀ keÀe³e&keÀeue kesÀ oewjeve DeJeefOe

DeefYeuesKe Dee³eesefpele yewþkeWÀ Period
efveosMekeÀeW kesÀ veece Name of Directors Attendance Meetings held
Þeer He´keÀeMe Heer. ceeu³ee Shri Prakash P Mallya 02 02 20.11.2008-31.03.2009

Þeer yeer.S. HeÝeekeÀj Shri B. A. Prabhakar 02 02 15.10.2008-31.03.2009
Þeer Heer. Sce. efmejepegÎerve Shri P. M. Sirajuddin 02 02 20.11.2008-31.03.2009
iele Jeeef<e&keÀ Deece yewþkeÀ ceW efveosMekeÀeW keÀer GHeefmLeefle Attendance of the Directors at the last Annual General Meeting
efoveebkeÀ 11.07.2008 keÀes Dee³eesefpele efHeíueer DeLee&led yeejnJeeR Jeeef<e&keÀ Deece yewþkeÀ ceW Þeer Shri T.S.Narayasami,Shri K.R.Kamath and Shri M.N.Gopinath, attended
the last i.e., Twelfth Annual General Meeting of the Bank held on
ìer.Sme. veeje³eCemeeceer, Þeer kesÀ.Deej. keÀecele, Þeer Sce.Sve. ieesHeerveeLe GHeefmLele jns~ 11.07.2008
54
Mes³ej DeblejCe Deewj Mes³ejOeejkeÀeW/efveJesMekeÀeW keÀer efMekeÀe³eleeW keÀe efveJeejCeë Share Transfers and Redressal of Shareholders’/Investors’
Grievances
Mes³ej DeblejCe, ueeYeebMe Deewj efveJesMekeÀeW mes mebyebeOf ele Dev³e meYeer keÀe³e&keÀueeHeeW Hej keÀej&JeeF& Share Transfers, Dividend / interest payments and all other investor related
nceejs Hebpeer³ekeÀ SJeb DeblejCe SpeWì kesÀ keÀe³ee&ue³e ceW keÀer peeleer nw~ FveceW mes efkeÀmeer omleeJespe activities are attended to and processed at the office of our Registrar and
keÀes pecee keÀjves Deewj efkeÀmeer Yeer Hetíleeí/efMekeÀe³ele/keÀefþveeF³eeW kesÀ mebyebOe ceW Mes³ejOeejkeÀeW Transfer Agents. For lodgement of any of these documents and for queries/
SJeb efveJesMekeÀeW mes efvecveefueefKele Heles Hej jefpemì^jeW mes mebHeke&À keÀjves keÀe DevegjesOe nwë complaints /grievances, shareholders and investors are requested to contact
Mes³ejÒees meefJe&mesme, (Fbef[³ee) Òee. efue. ³etefveì-yeQkeÀ Dee@]BHeÀ Fbef[³ee,meceefnlee Jes³ejneTmeeRie M/s Sharepro Services (India) Pvt. Ltd.,Unit : Bank of India,
keÀecHeues k eÌ m e ef y eu[eR i e veb . 13, S yeer , Deb O es j er keg À uee& jes [ , meekeÀer v eekeÀe, Samhita Warehousing Complex, Bldg. No. 13, A B,
Andheri Kurla Road, Sakinaka, Mumbai - 400 072, Tel. : 6772 0400.
cegcyeF& - 400 072. ìsueerHeÀesveë 6772 0400 E-mail - sharepro@shareproservices.com.
F&-cesueësharepro@shareproservices.com
DeLeJee OR
Mes³ejÒees meefJe&mesme, (Fbef[³ee) Òee. efue. efveJesMekeÀ mebHeke&À keWÀê, 912, jnspee meWìj, ÖeÀer- Sharepro Services (India) Pvt. Ltd., Investor Relation Centre, 912, Raheja
Òesme peve&ue neGme, vejerceve Hee@Fbì, cegbyeF& - 400 021. Centre, Free Press Journal House, Nariman Point, Mumbai - 400 021.
GHe³eg&keÌle kesÀ DeueeJee efveJesMekeÀ efvecveefueefKele Heles Hej yeQkeÀ kesÀ Mes³ej efJeYeeie mes Yeer Apart from the above, investors may also contact the Bank at its Share
mebHeke&À keÀj mekeÀles nQë Department at
mìej neGme, 8JeeR cebefpeue, HetJe& mkebÀOe, meer-5, peer yuee@keÀ, yeebêe-kegÀuee& mebkegÀue, yeebêe Star House, 8th Floor, East Wing, C-5, G Block, Bandra-Kurla Complex,
(HetJe&), cegbyeF& - 400 051, HeÀesve ë 022-66684444, HewÀkeÌme ë 022-66684491, Bandra (E), Mumbai - 400 051, Phone 022-66684444, Fax- 022-
F&-cesueë headoffice.share@bankofindia.co.in 66684491, E-mail : headoffice.share@bankofindia.co.in
Mes³ejeW kesÀ DeblejCe SJeb nmleeblejCe keÀes Devegceesefole keÀjves keÀe ÒeeefOekeÀej yeQkeÀ kesÀ efveosMekeÀeW The authority to approve transfer and transmission of shares, is delegated
keÀer Mes³ej DeblejCe meefceefle keÀes Òel³ee³eesefpele efkeÀ³ee ie³ee nw~ yeQkeÀ Dees]HeÀ Fbef[³ee (MesDej to a Share Transfer Committee comprising the Chairman & Managing
Deewj yewþkesÀ) efJeefve³eceve 2007 kesÀ mebMeesefOele ÒeeJeOeeveeW kesÀ DevegmejCe ceW Fme meefceefle ceW Director and in his absence Executive Director of the Bank and two other
DeO³e#e SJeb ÒeyebOe efveosMekeÀ leLee GvekeÀer DevegHeefmLeefle ceW yeQkeÀ kesÀ keÀe³e&HeeuekeÀ efveosMekeÀ directors in terms of the provisions of. Bank of India (Shares & Meetings)
Regulations, 2007. The Committee met 22 times during the year. All the
Deewj oes Dev³e efveosMekeÀ nesles nQ. Fme meefceefle keÀer Je<e& kesÀ oewjeve 22 yewþkeWÀ ngF¥~ Mes³ej share certificates received for transfer up to 31.03.2009 have been
DeblejCe nsleg efoveebkeÀ 31.03.2009 lekeÀ ÒeeHle meYeer Mes³ej ÒeceeCe He$eeW Hej keÀej&JeeF& keÀer processed and dispatched.
ieF& Deewj Òesef<ele efkeÀS ieS~
Deece meYee keÀer yewþkeWÀ General Body Meetings
yewþkeÀ keÀe mJeªHe efoveebkeÀ SJeb mece³e mLeeve
Nature of Meeting Date & Time Venue
Heeb®eJeer DemeeOeejCe Deece yewþkeÀ 23.10.2008 yeQkeÀ Dee@]HeÀ Fbef[³ee Dee@ef[ìesefj³ece, mìej neGme,
Fifth Extra Ordinary General Meeting Òeeleë 11.00 yepes yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
11.00 A.M. Bank of India Auditorium, Star House,
Bandra-Kurla Complex, Mumbai - 400 051.
yeejnJeeR Jeeef<e&keÀ Deece yewþkeÀ 11.07.2008 yeQkeÀ Dee@]HeÀ Fbef[³ee Dee@ef[ìesefj³ece, mìej neGme,
Twelth Annual General Meeting oesHenj 2.30 yepes yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
2.30 P.M. Bank of India Auditorium, Star House
Bandra-Kurla Complex, Mumbai - 400 051
®eewLeer DemeeOeejCe Deece yewþkeÀ 23.01.2008 yeQkeÀ Dee@]HeÀ Fbef[³ee Dee@ef[ìesefj³ece, mìej neGme,
Fourth Extra - ordinary General Meeting Heéleë 11.00 yepes yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
11.00 A.M. Bank of India Auditorium, Star House
i³eejnJeeR Jeeef<e&keÀ Deece yewþkeÀ 10.07.2007 yeQkeÀ Dee@]HeÀ Fbef[³ee Dee@ef[ìesefj³ece, mìej neGme,
Elevan Annual General Meeting oesHenj 2.30 yepes yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
2.30 P.M. Bank of India Auditorium, Star House
omeJeeR Jeeef<e&keÀ Deece yewþkeÀ 10.07.2006 Deej. [yeu³eg. Dee@ef[ìesefj³ece, kesÀ.meer. keÀe@uespe.
oesHenj 2.30 yepes ®e®e&iesì, cegbyeF&-400 020.
Tenth Annual General Meeting 2.30 P.M. R. W Auditorium, K C College,
Chuchgate, Mumbai - 400 020.
ÒekeÀìveë Disclosures
yeQkeÀ yeQeEkeÀie efJeefve³eceve DeefOeefve³ece, 1949, yeQeEkeÀie kebÀHeveer (GHe¬eÀceeW keÀe Depe&ve Deewj The Bank is governed under the Banking Regulations Act 1949, Banking
DevlejCe) DeefOeefve³ece, 1970 Deewj jeäêr³eke=Àle yeQkeÀ (ÒeyebOeve SJeb efJeefJeOe ÒeeJeOeeve) ³eespevee, Companies (Acquisition and Transfer of Undertakings) Act 1970 and
Nationalised Banks (Management & Miscellaneous Provisions) Scheme
1970 mes efve³ebef$ele neslee nw~ mesyeer ves ³en mHeä efkeÀ³ee nw efkeÀ met®eerke=Àle mebmLeeSb pees kebÀHeefve³eeb 1970. SEBI has clarified that for listed entities which are not companies,
veneR nQ uesefkeÀve Dev³e mebefJeefOe³eeW kesÀ Debleie&le efveieefcele efvekeÀe³e nQ (GoenjCeeLe&- efvepeer SJeb but body corporates (e.g. private and public sector banks, financial
meeJe&peefvekeÀ #es$e kesÀ yeQkeÀ, efJeÊeer³e mebmLeeSb, yeercee kebÀHeefve³eeb Deeefo) Hej met®eerkeÀjCe keÀjej institutions, insurance companies etc.) incorporated under other statutes,
keÀe Keb[ 49 kesÀJeue Gme meercee lekeÀ ueeiet nesiee efpeme meercee lekeÀ Jen GvekeÀer meboYe&iele clause 49 of the listing agreement will apply only to the extent that it
mebefJeefOe Deewj GvekesÀ efve³eecekeÀ ÒeeefOekeÀeefj³eeW Üeje peejer lelmebyebOeer efoMeeefveoxMeeW keÀe GuuebIeve does not violate their respective statutes and guidelines issued by the
relevant regulatory authorities.
ve keÀjW~
55
i) efveosMekeÀeW keÀe HeeefjÞeefcekeÀ i) Remuneration of Directors
DeO³e#e SJeb ÒeyebOe efveosMekeÀ leLee keÀe³e&HeeuekeÀ efveosMekeÀ keÀe HeeefjÞeefcekeÀ keWÀêer³e The remuneration of the Chairman & Managing Director and the
mejkeÀej Üeje efveOee&efjle efkeÀ³ee peelee nw~ yeQkeÀ DeMeemekeÀer³e efveosMekeÀeW keÀes yewþkeÀ Executive Director is fixed by the Central Government. The Bank
does not pay any remuneration to the Independent Directors excepting
MegukeÀ, pees efkeÀ efvecveefueefKele nQ, kesÀ DeueeJee Dev³e efkeÀmeer HeeefjÞeefcekeÀ keÀe Yegieleeve
sitting fees which is as under:
veneR keÀjlee nQë
For Board Meetings : Rs. 5,000/- per meeting
yees[& yewþkeÀeW kesÀ efueS ë ©. 5,000/- Òeefle yewþkeÀ For Committee Meetings : Rs. 2,500/- per meeting
meefceefle yewþkeÀeW kesÀ efueS ë ©. 2,500/- Òeefle yewþkeÀ ii) Disclosure of Material Transactions and Pecuniary Relationship
ii) cenlJeHetCe& mebJ³eJenejeW Deewj DeeefLe&keÀ mebyebOeeW keÀe ÒekeÀìve Other than those in the normal course of banking business, the Bank
yeQeEkeÀie keÀejesyeej keÀer meeceev³e Òeke=Àefle kesÀ DeueeJee yeQkeÀ ves keÀesF& cenlJeHetCe& YeeweflekeÀ has not entered into any materially significant transaction with its
mebJ³eJenej FmekesÀ ÒeJele&keÀeW, efveosMekeÀeW DeLeJee ÒeyebOeve, GvekeÀer mene³ekeÀ kebÀHeefve³eeW promoters, directors or the management, their subsidiaries or relatives
etc. that may have potential conflict with the interests of the Bank
DeLeJee mebyebefOe³eeW Deeefo mes veneR efkeÀ³ee nw efpemekeÀe yeQkeÀ kesÀ efnleeW mes keÀesF& cenlJeHetCe&
at large. There was no pecuniary relationship or transactions of the
efJejesOeeYeeme nes mekeÀlee nes~ yeQkeÀ Deewj FmekesÀ iewj-keÀe³e&HeeuekeÀ efveosMekeÀ kesÀ yeer®e non-executive director vis-a-vis the bank during the year.
Je<e& kesÀ oewjeve keÀesF& DeeefLe&keÀ mebyebOe DeLeJee mebJ³eJenej veneR ngS nQ~
It is an established practice in the Bank that Directors do not take
yeQkeÀ ceW ³en megmLeeefHele ÒeJe=efÊe nw efkeÀ efveosMekeÀ, ceb[ue Deewj ceb[ue keÀer GHe meefceefle³eeW part in the deliberations of the Board and other Sub-Committees of
keÀer ®e®ee& ceW Yeeie veneR uesles peye Gvemes mebyebefOele ³ee GvekesÀ efjMlesoejeW mes mebyebefOele the Board, when matters relating to them or to their relatives are
keÀesF& ceeceuee yees[& ceW ®e®ee&Oeerve neslee nes~ discussed.
iii) meeJe&peefvekeÀ efveie&ceeW, DeefOekeÀej efveie&ceeW, DeefOeceev³e efveie&ceeW Deeefo keÀer Deeiece iii) Proceeds From Public issues, Right issues, Preferential issues
jeefMe³eeb etc.
During the year under review, the Bank has not increased its equity
meceer#eeOeerve Je<e& kesÀ oewjeve yeQkeÀ ves FeqkeÌJeìer kewÀHeerìue HeefyuekeÀ/jeFì FM³et ³ee capital by way of Public/Right Issue or Preferential issue of Equity
efHeéfHeÀjsveefMe³eue FM³et Dee@HeÀ FefkeÌJeìer Mes³ej efvekeÀeuekeÀj veneR yeæ{e³es nw ~ peyeefkeÀ Shares. However, During the year under review, the Bank has raised
meceer#ee Je<e& kesÀ oesjeve yeQkeÀ ves HeéFJesì HuesmeceWì mes $eÝCeHe$e peejer efkeÀS ³eeefve debts through private placement i.e.8.90% innovative perpetual
8.90% FveesJesefìJe HejHes®³egDeue [syì Fvmì¦ceWvì ª. 400 keÀjesæ[ meerefjpe IV Deewj debts instruments for Rs.400 crore Series IV and 11.15% Upper
11.15% DeHej ìe³ej II meerefjpe II yeebv[ ©. 500 keÀjesæ[~ jkeÀce Gþeves keÀe Tier II Series II Bonds for Rs.500 Crore. The funds were raised with
HeéLeefcekeÀ GÎsM³e Hetbpeer He³ee&Hlelee DevegHeele meg¢æ{ keÀjves nsleg ®ejCe I & II Hetbpeer HeéHle the primary objective of augmenting Tier-I&II Capital for
keÀjvee Deewj yeQkeÀ kesÀ oerOee&JeefOe mebmeeOeveeW keÀes megOeejvee Deewj Fme jkeÀce keÀes Fmeer strengthening Capital Adequacy Ratio and for improving the long-
term resources of the Bank and the same were utilised for the said
GÎsM³e kesÀ efueS ueiee³ee nw ~
purpose.
iv) efkeÀmeer Yeer mìe@keÀ SkeÌme®eWpe, mesyeer, ³ee Dev³e JewOeeefvekeÀ ÒeeefOekeÀejer Üeje meceer#eeOeerve iv) No penalties or strictures were imposed on the Bank by any of the
Je<e& kesÀ oewjeve yeQkeÀ Hej Hetbpeer yeepeej mes mebyebefOele efkeÀmeer ceeceues Hej keÀesF& ob[ ³ee Stock Exchanges, SEBI or any Statutory Authority on any matter
ÒeefleyebOe vener ueiee³ee ie³ee~ relating to Capital Markets during the year under review.
v) mìekeÀ SkeÌme®eWpee kesÀ meeLe yeQkeÀ Dee@HeÀ Fbef[³ee Üeje met®eerkeÀjCe keÀjej keÀer Oeeje v) As required under clause 47 (c) of the listing agreements entered
47(meer) kesÀ Debleie&le efkeÀS ieS keÀjej kesÀ Üeje mLeeveerkeÀjCe ÒeYeeJe, Òes<eCe, GHeefJeYeepeve, into by Bank of India with stock exchanges, a certificate is obtained
mecesueve, veJeerveerkeÀjCe SJeb ÒemlegleerkeÀjCe kesÀ SkeÀ ceen kesÀ Yeerlej F&efkeÌJeìer Mes³eme& kesÀ every six months from a practising Company Secretary, with regard
to, inter alia, effecting transfer, transmission, sub-division,
efJeefvece³e kesÀ mebyebOe ceW peevekeÀejer kesÀ meeLe-meeLe DeY³eemeer kebÀHeveer meef®eJe mes Òel³eskeÀ
consolidation, renewal and exchange of equity shares in the within
íë ceen ceW SkeÀ ÒeceeCe He$e ÒeeHle efkeÀ³ee peelee nw~ kesÀ 30 efoveeW kesÀ Yeerlej peneB one month of the lodgement. The certificate are forwarded to BSE
FefkeÌJeìer Mes³ej met®eerye× nQ, DeLee&le ³en ÒeceeCe He$e Òesef<ele efkeÀS peeles nQ, leLee and NSE, where the equity shares are listed, within 30 days of
meb®eeuekeÀ ceb[ue kesÀ mece#e Yeer Òemlegle efkeÀ³ee peelee nQ~ issuance and also placed before the Board of Directors.
vi) mesyeer kesÀ HeefjHeÊe meb. [er SJeb meermeer/SHeÀDeeF&ìerìermeer/meerDeeFDeej - 16 efoveebkeÀ 31 vi) In terms of SEBI’s circular No.D&CC/FITTC/CIR-16 dated
efomebyej, 2002 keÀer MeleeX kesÀ Devegmeej efve#esHeeieejeW kesÀ meeLe kegÀue ÒeefJe<ì F&efkeÌJeìer December 31, 2002 a secretarial Audit Report is conducted on a
Mes³ej Hetbpeer kesÀ meceeOeeve SJeb yeQkeÀ Dee@HeÀ Fbef[³ee keÀer kegÀue peejer/ÒeoÊe F&efkeÌJeìer Hetbpeer quarterly basis by a firm of practising company secretary, for the
meefnle Òel³e#e ªHe ceW Òemlegle efkeÀS peeves kesÀ Òe³eespeve kesÀ meeLe-meeLe DeeY³eemeerkeÀ purpose of, inter alia, reconciliation of the total admitted equity
share capital with the depositaries and in the physical form with
kebÀHeveer meef®eJe keÀer HeÀce& Üeje efleceener DeeOeej Hej SkeÀ meef®eJeer³e uesKee-Hejer#ee
the total issued / paid up equity capital of Bank of India. Certificate
efjHeesì& keÀer peeleer nw~ Fme mebyebOe ceW peejer ÒeceeCe He$e efveosMekeÀ ceb[ue kesÀ mece#e Òemlegle issued in this regard are placed before the Board of Directors and
efkeÀS peeles nQ SJeb yeerSmeF& SJeb SveSmeF& keÀes Òesef<ele efkeÀS peeles nw peneb yeQkeÀ Dee@HeÀ forwarded to BSE and NSE, where the equity shares of Bank of
Fbef[³ee kesÀ F&efkeÌJeìer Mes³ej met®eerye× jnles nQ~ India are listed.
56
mebÒes<eCe kesÀ meeOeve Means of Communication
efleceener Deewj uesKee Hejeref#ele Jeeef<e&keÀ HeefjCeece Deewj DeOe&Jeeef<e&keÀ efJeÊeer³e HeefjCeece (iewj- The quarterly and half-yearly financial results (unaudited but subject to
uesKee Hejeref#ele Hejbleg meebefJeefOekeÀ uesKee Hejer#ekeÀeW keÀer meceer#ee kesÀ DeO³eOeerve) Debûespeer ceW limited review by the Statutory Auditors) and audited Annual results
FkeÀe@vee@efcekeÀ ìeFcme/efyepevesme mìQ[[&, HeÀeFveWefme³eue SkeÌmeHe´sme, effyepevesme ueeFve Deewj cejeþer were published in the Economic Times/Business Standard/ Financial
(#es$eer³e Yee<ee) ceW mekeÀeU/veJeMeeqkeÌle/ueeskeÀcele leLee efnboer Yee<ee ceW veJeYeejle ìeFcme/ Express /Business Line in English, Sakal /Navshakti/Lokmat in Marathi
(Regional language) and Navbharat Times/Navbharat in Hindi. The results
veJeYeejle mecee®eej He$eeW ceW ÒekeÀeefMele efkeÀS ieS~ ³es HeefjCeece yeQkeÀ keÀer JesyemeeFì were also displayed on the Bank’s website at www.bankofindia.com.
www.bankofindia.com. Hej Yeer ÒeoefMe&le efkeÀS ieS~ mebmLeeiele efveJesMekeÀeW keÀes keÀer The presentations made to institutional investors are also available on
ieF& Òemlegefle³eeb Yeer yeQkeÀ keÀer yesJemeeFì Hej GHeueyOe nQ~ Bank’s website.
mesyeer Üeje ³eLee Jeebefíle SJeb keÀjejeW kesÀ met®eerkeÀjCe ceW mìe@keÀ SdkeÌme®eWpe keÀes Òel³e#e As required by SEBI and in the Listing Agreements, Bank of India, files
ÒemlegleerkeÀjCe SJeb vesMeveue FvHeÀcexeìf keÌme meWìj (SveDeeFmeer) Üeje mebHeeseJf ele Dee@ve oer Fuesekf eÌìe^ e@ vf ekeÀ its financial and other information online through Corpfiling system in
[eìe FvHeÀcexMeve HeÀeFefuebie SJeb efjìêrJeue (F&[erDeeFSHeÀSDeej) JesyemeeFì kesÀ DeefleefjkeÌle addition to the physical submission to the Stock Exchanges and on the
keÀesjHeHeÀeFefuebie ÒeCeeueer kesÀ ceeO³ece mes yeQkeÀ Dee@HeÀ Fbef[³ee DeHeveer efJeÊeer³e SJeb Dev³e peevekeÀejer Electronic Data Information Filing and Retrival (EDIFAR) website
Dee@veueeFve Üeje HeÀeFue keÀjlee nw~ maintained by the National Informatics Centre (NIC).
efJeÊeer³e kesÀueQ[j - 1 DeÒewue 2009mesë

Financial Calendar: From 1st April, 2009
yeQkeÀ kesÀ efJeÊeer³e HeefjCeeceeW Hej efJe®eej keÀjves Deewj ueeYeebMe keÀer yegOeJeej, 29 DeÒewue, 2009
efmeHeÀeefjMe keÀjves kesÀ efueS yees[& keÀer yewþkeÀ
Board Meeting for considering Annual Audited Wednesday, 29th April, 2009
Accounts of Bank of India and recommendation
of dividend
13JeeR Jeeef<e&keÀ Deece yewþkeÀ keÀe efoveeBkeÀ, mece³e, mLeeve MeefveJeej, 11 pegueeF&, 2009, Òeele ë 11.00 yepes
yeQkeÀ Dee@]HeÀ Fbef[³ee Dee@ef[ìesefj³ece, HeÓeeve keÀe³ee&ue³e, mìej neGme,
yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
Date, Time, Venue of 13th Annual General Meeting Saturday, 11th July, 2009, 11.00 a.m.
Bank of India Auditorium, Head Office Star House,
Bandra Kurla Complex, Bandra (East), Mumbai - 400 051.
Jeeef<e&keÀ efjHeesì& kesÀ [ekeÀ Òes<eCe keÀer leejerKe 10 mes 15 petve, 2009
Posting of Annual Report 10th to 15th June, 2009
yener yebo keÀjves keÀer leejerKeW 04 pegueeF& mes 11 pegueeF&, 2009
Book Closure dates 04th July to 11th July, 2009
Hejes#eer HeÀece& ÒeeHle nesves keÀer Debeflece leejerKe meesceJeej, 6 pegueeF&, 2009
Last Date for receipt of proxy forms Monday, 6th July, 2009
Debeflece ueeYeebMe kesÀ Yegieleeve keÀer leejerKe (³eefo Ieesef<ele ngDee) 20 pegueeF&, 2009
Date of payment of final dividend (if Declared) 20th July, 2009
ÒeLece 3 efleceeefn³eeW kesÀ efueS iewj-uesKee Hejeref#ele mebyebefOele efleceener kesÀ Deieues ceen keÀe
HeefjCeeceeW Hej efJe®eej keÀjves kesÀ efueS yees[& keÀer yewþkeÀ Debeflece meHleen
Board Meeting for considering Last week of the succeeding month
Un-audited results for first 3 quarters of the relevant quarter.
mìe@keÀ SkeÌme®eWpeeW Hej met®eerkeÀjCe

Listing on Stock Exchanges
yeQkeÀ kesÀ Mes³ejeW keÀe yecyeF& mìe@keÀ SkeÌme®eWpe efue., vesMeveue mìe@keÀ SkeÌme®eWpe Dee@HeÀ Fbef[³ee efue. ceW met®eerkeÀjCe efkeÀ³ee ie³ee nw~ mìe@keÀ efm¬eÀHe ketÀì efvecveevegmeej nQë-
The shares of the Bank are listed on Bombay Stock Exchange Ltd. and The National Stock Exchange of India Limited. The stock scrip codes are as follows:
yecyeF& mìe@keÀ SkeÌme®eWpe efue. (yeerSmeF&) Bombay Stock Exchange Ltd. (BSE) 532149/BOI
oer vesMeveue mìe@keÀ SkeÌme®eWpe Dee@HeÀ Fbef[³ee efueefceìs[ (SveSmeF&) The National Stock Exchange of India Limited (NSE) BANKINDIA EQ
DeeF&SmeDeeF&Sve ¬eÀceebkeÀ ISIN Number INE084A01016

GkeÌle oesveeW mìe@keÀ SkeÌme®eWpeeW keÀes Je<e& 2009-2010 kesÀ efueS Jeeef<e&keÀ met®eerkeÀjCe MegukeÀ keÀe Yegieleeve keÀj efo³ee ie³ee nw~
Annual listing fee for 2009-2010 has been paid to both the stock exchanges.
yeQkeÀ ves mece³e-mece³e Hej Je®eve He$e kesÀ mJeªHe ceW DeHeefjJele&veer³e yeeB[ (®ejCe I SJeb II Hetbpeer) peejer efkeÀ³es nQ~ Gmemes mebyebefOele y³eesje efvecveevegmeej nwë
The Bank has issued Non Convertible Bonds in the nature of Promissory Notes (Tier- I & II Capital) from time to time. The relevant details thereof are as under:
57
yeQkeÀ Dee@HeÀ Fbef[³ee yeeB[dme - ®ejCe I SJeb ®ejCe II Hetbpeer efmLeefle ³eLee 31.03.2009
BANK OF INDIA BONDS – TIER I AND TIER II CAPITAL POSITION AS ON 31.03.2009
kegÀue cetu³e DeeF&SmeDeeF&Sve veb.
(©. keÀjesæ[ ceW)
Þe=Kb euee keÀe efJeJejCe PARTICULARS OF THE ISSUE TOTAL VALUE
(Rs. in Crores) ISIN NO.
7.25% yeersDeesDeeF& Þe=bKeuee – IV-2010 7.25% BOI SERIES – IV-2010 450.00 DeeFSveF& INE084A09043
5.88% yeersDeesDeeF& Þe=bKeuee – V-2014 5.88% BOI SERIES – V-2014 350.00 DeeFSveF& INE084A09050
5.90% yeersDeesDeeF& Þe=bKeuee – VI-2014 5.90% BOI SERIES – VI-2014 200.00 DeeFSveF& INE084A09068
7.10% yeersDeesDeeF& Þe=bKeuee – VII-2014 7.10% BOI SERIES – VII-2014 300.00 DeeFSveF& INE084A09076
7.50% yeersDeesDeeF& Þe=bKeuee – VIII-2014 7.50% BOI SERIES –VIII-2014 750.00 DeeFSveF& INE084A09084
8.00% yeersDeesDeeF& Þe=bKeuee – IX-2016 8.00% BOI SERIES – IX –2016 200.00 DeeFSveF&& INE084A09100
9.35% G®®e ®ejCe II Þe=bKeuee – I-2021 9.35% UPPER TIER II SERIES–I-2021 732.00 DeeFSveF& INE084A09118
11.15% G®®e ®ejCe II Þe=bKeuee – II-2023 11.15% UPPER TIER II SERIES–II-2023 500.00 DeeFSveF& INE084A09159
10.55% DeeF&Heer[erDeeF& yeeb[ – Þe=bKeuee – I 10.55% IPDI Bonds – Series I 400.00 DeeFSveF& INE084A09126
10.45% DeeF&Heer[erDeeF& yeeb[ – Þe=bKeuee – 2 10.45% IPDI Bonds – Series 2 100.00 DeeFSveF& INE084A09134
10.40% DeeF&Heer[erDeeF& yeeb[ – Þe=bKeuee – 3 10.40% IPDI Bonds – Series 3 155.00 DeeFSveF& INE084A09142
8.90% DeeF&Heer[erDeeF& yeeb[ – Þe=bKeuee –4 8.90% IPDI Bonds – Series 4 400.00 DeeFSveF& INE084A09167
kegÀue TOTAL 4537.00
Fve meYeer yeeB[eW keÀe vesMeveue mìe@keÀ SkeÌme®eWpe Fb.efue. Hej met®eerkeÀjCe efkeÀ³ee ie³ee nw leLee All these bonds are listed on National Stock Exchange of India Ltd and the
yeQkeÀ ves mìe@keÀ SkeÌme®eWpe keÀes Je<e& 2009-2010 keÀe Jeeef<e&keÀ met®eerkeÀjCe MegukeÀ Deoe efkeÀ³ee Bank has paid the Annual listing fee for 2009-2010 to the Stock
nw~ Exchange.
$eÝCe ÞesCeer efveOee&jCe Credit Ratings

yeQkeÀ Dee@HeÀ Fbef[³ee keÀer $eÝCe ÞesCeer efveOee&jCe SpeWmeer ³eLee 31 cee®e&, 2009 efvecveevegmeej nQë
Bank of India’s Credit rating agencies as at March 31st, 2009 are given below:
SpeWmeer Agency Rating

cet[erme FvJesmìj meefJe&me (cet[erme) yeerSS2
Moody’s Investor Service (Moody’s) Baa2
mì@v[[& SJeb HetDej (Sme SJeb Heer) yeeryeeryeer (ö)
Standard & Poor’s (S&P) BBB (ö)
¬esÀef[ì Sveeefueefmeme SJeb efjme®e& efue. (meerSDeejF&) meerSDeejF& SSS
Credit Analysis & Research Limited (CARE) CARE AAA
meeJeefOe pecee keÀe³e&¬eÀce nsleg efveJesMe met®evee SJeb $eÝCe ÞesCeer efveOee&jCe SpeWmeer (DeeFmeerDeejS) SceSSS
Investment Information and Credit Rating Agency (ICRA) for Term Deposit Programme MAAA
yeeb[me nsleg efveJesMe met®evee SJeb $eÝCe ÞesCeer efveOee&jCe SpeWmeer (DeeF&meerDeejS) SueSS
Investment Information and Credit Rating Agency (ICRA) for Bonds LAA
meerDeejDeeFSmeDeeFSue (ef¬eÀefmeue) efue. - yeeb[dme nsleg SS +
CRISIL Limited - For Bonds AA+
meerDeejDeeFSmeDeeFSue (ef¬eÀefmeue) efue. - pecee ÒeceeCe He$e nsleg Hee1+
CRISIL Limited - For Certificate of Deposits P1+
efye´keÀJeke&À jsefìbime Fbef[³ee Òee.efue. - FM³etDej jsefìbie yeer[yu³etDeej SSS+
Brickwork Ratings India Pvt. Limited-Issuer Rating BWR AAA+
efye´keÀJeke&À jsefìbime Fbef[³ee Òee.efue. - yeeb[dme nsleg yeer[yu³etDeej SSS+
Brickwork Ratings India Pvt. Limited-For Bonds BWR AAA+
58
Mes³ejeW keÀe DecetleeakeÀjCe Dematerialisation of Shares
yeQkeÀ kesÀ Mes³ejeW keÀe uesve-osve DeefveJee³e& ªHe mes kesÀJeue Decetle& (ef[cesì) ªHe ceW efkeÀ³ee peelee The Bank’s shares are being traded compulsorily in Demat form only.
nw~ yeQkeÀ ves Mes³ejeW kesÀ DecetleeakeÀjCe kesÀ efueS oesveeW efve#esHeeieejeW ³eLee je<ìêr³e ÒeefleYetefle The Bank has entered into agreements with both the Depositories viz.
efve#esHeeieej efue. (SveSme[erSue) SJeb keWÀêer³e efve#esHeeieej mesJeeSB (Fbef[³ee) efue. (meer[erSmeSue) National Securities Depositories Ltd. (NSDL) and Central Depository
kesÀ meeLe mecePeewlee efkeÀ³ee nw~ Services (India) Ltd. (CDSL) for dematerialization of shares.
Mes³ejOeejkeÀeW keÀe ³eLee efoveebkeÀ 31/03/2009 keÀes Òel³e#e SJeb Decetle& ªHe ceW Oeeefjle Particulars of shares in Demat and Physical form held by the
Mes³ejeW keÀe y³eesje Fme ÒekeÀej nwë shareholders as of 31/03/2009 are as under:
Mes³ejOeejkeÀeW keÀer mebK³ee Mes³ejeW keÀer mebK³ee Mes³ejOeejCe keÀe %

No. of share holders No. of shares % shareholding
cetle&/Òel³e#e Physical 131884 20437370 3.89
SveSme[erSue NSDL 75453 161899196 30.83
meer[erSmeSue CDSL 28252 342838734 65.28
kegÀue Total 235589 525175300 100.00
³eLee efo. 31.03.2009 keÀes Mes³ejOeeefjlee keÀe mJeªHe

SHAREHOLDING PATTERN AS ON 31.03.2009
(I) (keÀ) Mes³ejOeeefjlee mJeªHe oMee&vesJeeuee efJeJejCe

(I) (a) Statement showing Shareholding Pattern
Je<e& meceeefHle ë 31-03-2009

Year ended 31-03-2009
ÒeJeie& Mes³ejOeejkeÀeW keÀe ÒeJeie& Category of Shareholders Mes³ejOeejkeÀeW Mes³ejeW ef[cesì mJeªHe kegÀue Mes³ejeW keÀer mebK³ee Hej yebOekeÀ DeLeJee
ketÀì keÀer keÀer ceW Mes³ejeW kegÀue Mes³ejOeeefjlee Yeejûemle Mes³ej
mebK³ee mebK³ee keÀer mebK³ee keÀe ÒeefleMele
Cate- Number of Total No. Number of Total shareholding Shares pledged
gory Share- of shares shares held as a percentage of or otherwise
Code holders in demated total number of encumbered
form shares
kesÀ ÒeefleMele kesÀ Mes³ejes
ªHe ceW keÀer mebK³ee % ces
As a percentage No. of As a
of shares %
(keÀ+Ke) (keÀ+Ke+ie)
(A+B) (A+B+C)
(A) ÒeJele&keÀ Deewj ÒeJele&keÀ mecetn Shareholding of Promoter

keÀer Mes³ejOeeefjlee and Promoter Group
(1) Yeejleer³e Indian
(a) J³eefkeÌleiele/efn.De.He. Individuals/H.U.F - - - - - - -
(b) kesÀvê/jep³e mejkeÀej Cental/State Government(s) 1 338580000 338580000 64.47 64.47 - -
(c) keÀejHeesjsì efvekeÀe³e Bodies Corporate - - - - - - -
(d) efJeÊeer³e mebmLeeSb/yeQkeÀ Financial Institutions/Banks - - - - - - -
(e) keÀesF& Dev³e (efveefo&<ì keÀjW) Any Other (specify) - - - - - - -
GHe-peesæ[ (keÀ)(1) Sub - Total (A)(1) 1 338580000 338580000 64.47 64.47 - -
(2) efJeosMeer Foreign
(a) DeefveJeemeer Jew³eefkeÌlekeÀ/ Non Resident Individuals/
efJeosMeer veeieefjkeÀ Foreign Nationals
(b) keÀejHeesjsì efvekeÀe³e Bodies Corporate - - - - - - -
59

ÒeJeie& Mes³ejOeejkeÀeW keÀe ÒeJeie& Category of Shareholders Mes³ejOeejkeÀeW Mes³ejeW keÀer ef[cesì mJeªHe kegÀue Mes³ejeW keÀer mebK³ee Hej yebOekeÀ DeLeJee
ketÀì keÀer mebK³ee mebK³ee ceW Mes³ejeW kegÀue Mes³ejOeeefjlee Yeejûemle Mes³ej
keÀer mebK³ee keÀe ÒeefleMele
Cate- Number of Total No. Number of Total shareholding Shares pledged
gory Share- of shares shares held as a percentage of or otherwise
Code holders in demated total number of encumbered
form shares
kesÀ ÒeefleMele kesÀ
ªHe ceW
As a percentage No. of As a
of shares %
(keÀ+Ke)1 (keÀ+Ke+ie)
(A+B)1 (A+B+C)
(c) mebmLeeve Institutions - - - - -

(d) keÀesF& Dev³e (efveefo&<ì keÀjW) Any Other (specify) - - - - - - -
GHe-peesæ[ (keÀ)(2) Sub - Total (A)(2) - - - - - - -
ÒeJele&keÀ Deewj ÒeJele&keÀ mecetn keÀer Total holding of Promoter and 1 338580000 338580000 64.47 64.47 - -
kegÀue Oeeefjlee Promoter Group
(keÀ)=(keÀ)(1)+(keÀ)(2) (A)=(A)(1)+(A)(2)
(B) meeJe&peefvekeÀ Mes³ejOeeefjlee Public Shareholding
(1) mebmLeeve Institutions
(a) c³et®egDeue HebÀ[/³etìerDeeF Mutual Fund/UTI 52 7159679 7158979 1.36 1.36 - -
(b) efJeÊeer³e mebmLeeSb/yewbkeÀ Financial Institutions/Banks 40 7950304 7949504 1.51 1.51 - -
(c) keWÀêer³e/jep³e mejkeÀej Central/State Government(s) 1 750 750 0.00 0.00 - -
(d) GÐece Hetbpeer efveefOe Venture Capital Funds - - - - - - -
(e) yeercee kebÀHeefve³eeB Insurance Companies 18 52149344 52149344 9.93 9.93 - -
(f) efJeosMeer mebmLeeiele efveJesMekeÀ Foreign Institutional Investors 220 75235493 75229993 14.33 14.33 - -
(g) efJeosMeer GÐece Hetbpeer efveJesMekeÀ Foreign Venture Capital Investors - - - - - - -
GHe-peesæ[ (Ke)(1) Sub-Total (B)(1) 331 142495570 142488570 27.13 27.13 - -
(2) iewj mebmLeeSB Non Institutions
(a) keÀejHeesjsì efvekeÀe³e Bodies Corporate 1956 6362908 5922808 1.21 1.21 - -
(b) J³eefkeÌleiele Individuals
i) ©HeS 1 ueeKe lekeÀ meeceev³e i) Holding nominal share
Mes³ej Hetbpeer OeejkeÀ capital up to Rs. 1 lakh 231374 33619999 14730229 6.40 6.40 - -
ii) ©HeS 1 ueeKe mes DeefOekeÀ ii) Holding nominal share capital
meeceev³e Mes³ej Hetbpeer OeejkeÀ in excess of Rs. 1 lakh. 35 1085864 1061864 0.21 0.21 - -
(c) keÀesF& Dev³e (efveefo&<ì keÀjW) Any Other (specify)
DeesJejmeerpe keÀejHeesjsì efvekeÀe³e Overseas Corporate Bodies 1 18100 18100 0.00 0.00 - -
DeefveJeemeer J³eefkeÌleiele Non Resident Individuals 1886 2750859 1936359 0.53 0.53 - -
keÀesF& Dev³e (iewj-mJeosMeer kebÀHeefve³eeB) Any Other (Non Domestic Cos.) 5 262000 0 0.05 0.05 - -
GHe-peesæ[ (Ke)(2) Sub-Total (B)(2) 235257 44099730 23669360 8.40 8.40 - -
kegÀue meeJe&peefvekeÀ Mes³ejOeeefjlee Total Public shareholding
(Ke)=(Ke)(1)+(Ke)(2) (B)=(B)(1)+(B)(2) 235588 186595300 166157930 35.53 35.53 - -
kegÀue (keÀ)+(Ke) TOTAL (A)+(B) 235589 525175300 504737930 100.00 100.00 - -
(C) keÀmìesef[³eve Üeje Oeeefjle Mes³ej Shares held by Custodians
Deewj efpemekesÀ efJe©× ef[Hee@efpeìjer and against which Depository
jmeeroW peejer keÀer ieF& nQ Receipts have been issued 0 0 0 0.00 0.00 - -
kegÀue peesæ[ (keÀ)+(Ke)+(ie) GRAND TOTAL (A)+(B)+( C) 235589 525175300 504737930 100.00 100.00 - -
60
(I) (Ke) ``ÒeJele&keÀ Deewj ÒeJele&keÀ mecetn'' ÒeJeie& mes mebyebefOele J³eefkeÌle³eeW keÀer Mes³ejOeeefjlee oMee&ves Jeeuee efJeJejCe
(I) (b) Statement showing Shareholding of persons belonging to the category
``ÒeJele&keÀ SJeb ÒeJele&keÀ mecetn''
“Promoter and Promoter Group”
¬eÀ.meb. Mes³ejOeejkeÀ keÀe veece Mes³ejeW keÀer mebK³ee kegÀue Mes³ejeW keÀer mebK³ee Hej yebOekeÀ DeLeJee Yeejûemle Mes³ej kegÀue pees[
ÒeefleMele Mes³ej Shares pledged or otherwise
encumbered
(keÀ+Ke+ie)
(DeLee&le GHe³eg&keÌle Hewje (1) kesÀ % kesÀ ©He
(keÀ) kesÀ efJeJejCe kesÀ Devegmeej Mes³ejeW keÀer % kesÀ ceW GHe Keb[
(keÀ)+(Ke)+(ie) keÀe kegÀue peesæ[) mebK³ee ©He ceW (l)(a) Devegmeej
Sr. Name of the shareholder Number of Shares as a percentage Number of As a % As a % of
No. shares of total number of Shares % grand total
shares (i.e. Grand total (A+B+C)
of (A)+(B)+(C) indicated sub_clause
in statement at para (l)(a)
(I)(a) above)
1 Yeejle kesÀ je<ì^Heefle
PRESIDENT OF INDIA 338580000 64.47 - - -
kegÀue
Total 338580000 64.47 - - -
(I) (ie) ``HeeefyuekeÀ'' ÒeJeie& mes mebyebeOf ele J³eefkeÌle³eeW keÀer Mes³ejOeeefjlee oMee&ves Jeeuee efJeJejCe
(I) (c) Statement showing Shareholding of persons belonging to the category
kegÀue Mes³ejes ceW mes 1 ÒeefleMele mes DeefOekeÀ Mes³ej OeejCe keÀjves Jeeues
“Public” and holding more than 1% of the total number of shares
¬eÀ.meb. Mes³ejOeejkeÀ keÀe veece Mes³ejeW keÀer mebK³ee kegÀue Mes³ejeW keÀer mebK³ee Hej
ÒeefleMele Mes³ej
(DeLee&le GHe³eg&keÌle Hewje (1)
(keÀ) kesÀ efJeJejCe kesÀ Devegmeej
(keÀ)+(Ke)+(ie) keÀe kegÀue peesæ[)
Sr. Name of the shareholder Number of Shares as a percentage
No. shares of total number of
shares (i.e. Grand total
of (A)+(B)+(C) indicated
in statement at para
(I)(a) above)
1 Yeejleer³e peerJeve yeercee efveiece

LIFE INSURANCE CORPORATION
OF INDIA 33633447 6.40
2 meer.Sme.Sue.S. cee@efjefMe³eme efue.

CSLA MAURITIUS LIMITED 9526929 1.81
3 keÀe@HLee@ue ceeefjefMe³eme F&vJesmìceWì efue.

COPTHALL MAURITIUS
INVESTMENT LIMITED 5485432 1.04
kegÀue
Total 48645808 9.25
61
(I) (Ie) uee@keÀ efkeÀS ieS Mes³ejeW kesÀ y³eewjs oMee&vesJeeuee efJeJejCe
(I) (d) Statement showing details of locked-in shares

¬eÀ.meb. Mes³ejOeejkeÀ keÀe veece uee@keÀ efkeÀS ieS Mes³ejeW kegÀue Mes³ejeW keÀer mebK³ee keÀe
keÀer mebK³ee uee@keÀ efkeÀS ieS Mes³ejeW keÀe
ÒeefleMele (DeLee&le GHe³eg&keÌle Hewje (1)
(keÀ) kesÀ efJeJejCe kesÀ Devegmeej
(keÀ)+(Ke)+(ie) keÀe kegÀue peesæ[)
Sr. No. Name of the shareholder Number of Locked-in shares as a
locked-in percentage of total
shares number of shares
{i.e.Grand Total of
(A)+(B)+(C) indicated
in Statement at para
(I)(a) above}
Metv³e NIL Metv³e NIL Metv³e NIL - - -
(II) (keÀ) ef[Hee@efpeìjer jmeeroeW ([erDeej) kesÀ y³eewjs oMee&ves Jeeuee efJeJejCe
(II) (a) Statement showing details of Depository Receipts (DRs)

Year ended : 31-03-2009
¬eÀ.meb. yekeÀe³ee [erDeej keÀe yekeÀe³ee [erDeej keÀer yekeÀe³ee [erDeej kesÀ ªHe ceW kegÀue Mes³ejeW keÀer mebK³ee keÀe ÒeefleMele [erDeej kesÀ
mJeªHe mebK³ee jKes ngS Mes³ejeW keÀer mebK³ee ªHe ceW yekeÀe³ee jKes Mes³ej (DeLee&led GHe³eg&keÌle Hewje (1)
(S[erDeej, peer[erDeej, (keÀ) kesÀ efJeJejCe kesÀ Devegmeej
Sme[erDeej Deeefo) (keÀ)+(Ke)+(ie) keÀe kegÀue peesæ[)
Sr. No. Type of Number of Number of Shares underlying
outstanding DR outstanding shares outstanding DRs as a
(ADRs, GDRs, DRs underlying percentage of total number of
SDRs, etc.) outstanding shares {i.e.Grand Total of
DRs (A)+(B)+(C) indicated in
Statement at para (I)(a) above}
Metv³e NIL Metv³e NIL Metv³e NIL Metv³e NIL

(II) (keÀ) OeejCe keÀer ngF& ef[Hee@efpeìjer jmeeroW ([erDeej) oMee&ves Jeeuee efJeJejCe
(II) (a) Statement showing holding of Depository Receipts (DRs)
peneb Hej kegÀue Mes³ejeW kesÀ 1% mes DeefOekeÀ Mes³ej jKes ngS nQ
where underlying shares are in excess of 1% of the total number of shares
Je<e& meceeefHle 31-03-2009
¬eÀ.meb. [erDeej OeejkeÀ keÀe veece yekeÀe³ee [erDeej yekeÀe³ee jKes ngS kegÀue Mes³ejeW keÀer mebK³ee keÀe ÒeefleMele [erDeej kesÀ
keÀe mJeªHe [erDeej Mes³ejeW keÀer mebK³ee ªHe ceW yekeÀe³ee jKes Mes³ej (DeLee&led GHe³eg&keÌle Hewje (1)
(S[erDeej, peer[erDeej (keÀ) kesÀ efJeJejCe kesÀ Devegmeej
Sme[erDeej Deeefo) (keÀ)+(Ke)+(ie) keÀe kegÀue peesæ[)
Sr. No. Name of the Type of Number of Shares underlying
DR holder. outstanding shares outstanding DRs as a
DR underlying percentage of total number of
(ADRs, outstanding shares {i.e. Grand Total of
GDRs, DRs (A)+(B)+(C) indicated in
SDRs, etc.) Statement at para (I)(a) above}
Metv³e NIL
62
³eLee efoveebkeÀ 31 cee®e&, 2009 keÀes Mes³ejOeeefjlee keÀe mebefJelejCe
Distribution of Shareholdings as on 31st March, 2009
Oeeefjle FefkeÌJeìer Mes³ejeW keÀer mebK³ee HeÀesefue³ees Folio Mes³ej Shares

No. of Equity Shares held mebK³ee Nos. ÒeefleMele % mebK³ee Nos. ÒeefleMele %
Up to 500 lekeÀ 228640 97.04 28395293 5.41
501 mes to 1000 4864 2.07 3453819 0.66
1001 mes to 5000 1489 0.64 3208258 0.61
5001 mes to 10000 175 0.07 1309710 0.25
10001 SJeb Fmemes DeefOekeÀ & above 421 0.18 488808220 93.07
kegÀue Total 235589 100.00 525175300 100.00
Mes³ej cetu³e/cee$eeë
Share Price/Volume
SveSmeF& ceW ceeefmekeÀ ªHe mes G®®e SJeb efvecve YeeJe (keÀesìsMeve) SJeb Mes³ejeW kesÀ uesve-osve keÀer cee$ee efvecveevegmeej nwë-
The monthly high and low quotation and the volume of Shares traded on NSE are as under:
DeefOekeÀlece v³etvelece Mes³ejeW kesÀ uesve-osve
keÀer cee$ee
DeJeefOe Period Highest Lowest Volume of
Rs. Rs. shares traded
DeÒewue, 2008 April, 2008 351.50 253.10 36834736
ceF&, 2008 May, 2008 368.00 284.00 33012657
petve, 2008 June, 2008 307.00 206.15 59840588
pegueeF&, 2008 July, 2008 304.35 189.35 63983866
Deiemle, 2008 August, 2008 369.25 248.00 54955450
efmelebyej, 2008 September, 2008 299.95 260.00 60880471
DekeÌìtyej, 2008 October, 2008 312.80 195.00 65027103
veJebyej, 2008 November, 2008 292.90 223.50 49602590
efomebyej, 2008 December, 2008 310.50 228.10 43206688
peveJejer, 2009 January, 2009 309.00 224.15 37849574
HeÀjJejer, 2009 February, 2009 258.90 206.65 25956543
cee®e&, 2009 March, 2009 235.70 179.00 53637976
³eLee 31.03.2009 keÀes uesKee yeboer cetu³e Closing Price as on 31.03.2009 ©. Rs. 219.40 (SveSmeF& NSE)
yeepeej HetbpeerkeÀjCe Market Capitalisation ©. Rs. 11,522 keÀjesæ[ Crore
J³eeHekeÀlee DeeOeej Jeeues mebkesÀlekeÀeW keÀer leguevee ceW keÀe³e&evf e<Heeove
Performance in Comparison to Broad Bases Indices
yeQkeÀ Dee@HeÀ Fbef[³ee keÀe Mes³ej cetu³e leLee efveHeÌìer yeQkeÀ Dee@HeÀ Fbef[³ee keÀe Mes³ej cetu³e SJeb meWmeskeÌme
BANK OF INDIA SHARE PRICE AND NIFTY BANK OF INDIA SHARE PRICE AND SENSEX
SsefleneefmekeÀ mìe@keÀ ®eeì& Historical Stock Chart 1.4.2008-31.3.2009 HISTORICAL STOCK CHART 1.4.2008-31.3.2009
63
keÀeHeexjìs efve³eb$eCe kesÀ DeefveJee³e& DevegyebOe kesÀ DevegHeeueve keÀe ÒeceeCeHe$e Certificate of compliance of mandatory stipulations of Corporate
Governance
Mes³ej yeepeej kesÀ meeLe met®eerkeÀjCe keÀjej keÀer MeleeX kesÀ Devegmeej DeefveJee³e& DevegyebOe kesÀ The certificate issued by the Statutory Auditors of the Bank, regarding
DevegHeeueve mes mebyebefOele yeQkeÀ kesÀ meebefJeefOekeÀ uesKee Hejer#ekeÀeW kesÀ Üeje peejer ÒeceeCeHe$e mebueive compliance of mandatory stipulations of Corporate Governance in terms
efkeÀ³ee ie³ee nw~ of the Listing Agreement with the Stock Exchange is attached.
met®eerye× mecePeewlee kesÀ Keb[ 49 kesÀ DevegueivekeÀ-1[er ceW efveOee&efjle efvecveefueefKele iewj- The Bank has adopted the following non-mandatory requirements
DeefveJee³e& DeeJeM³ekeÀleeDeeW keÀes yeQkeÀ ves DeHevee³ee nwë set out in Annexure-1D to the Clause 49 of the Listing Agreement.
(i) yeQkeÀ kesÀ efveosMekeÀ ceb[ue kesÀ mJeleb$e efveosMekeÀeW kesÀ keÀe³e&keÀeue keÀer DeJeefOe 9 Je<eex mes (i) The tenure of Independent Directors on the Board of the Bank is not
exceeding in the aggregate, a period of nine years.
DeefOekeÀ veneR nesleer~
(ii) The Bank is having a Board Level remuneration committee of 4
(ii) yeQkeÀ ves 4 efveosMekeÀeW kesÀ ceb[ue mlejer³e HeeefjÞeefcekeÀ meefceefle keÀe ieþve efkeÀ³ee nw~ Jen
directors. All of them are Non-Executive directors.
meYeer iewj-keÀe³e&HeeuekeÀ efveosMekeÀ nQ~
(iii) The Bank is moving towards a regime of unqualified financial
(iii) yeQkeÀ efyeveeMele& efJeÊeer³e efJeJejCeer ÒeCeeueer keÀer Deesj yeæ{ jne nw~ statements.
(iv) ®e³eefvele iewj-keÀe³e&HeeuekeÀ efveosMekeÀeW kesÀ keÀe³e&efve<Heeove kesÀ cetu³eebkeÀve kesÀ efueS yeQkeÀ (iv) The Bank is formed a Board level Nomination Committee to evaluate
ves ceb[ue mlejer³e veeceebkeÀve meefceefle keÀe ieþve efkeÀ³ee nw~ Fme meefceefle kesÀ meboYe& kesÀ the performance of elected Non-Executive directors. The terms of
efveyebOeve jeäêr³eke=Àle yeQkeÀeW kesÀ ceb[ue kesÀ ®e³eefvele efveosMekeÀeW nsleg -ogªmle Deewj reference of the committee is as per the Reserve Bank of India’s
directions of ‘Fit & Proper’ Criteria for elected Directors on the
Gef®ele- ceeveob[ Yeejleer³e efj]peJe& yeQkeÀ kesÀ Devegmeej nw~ Board of Nationalised Banks.
DeeYeej ACKNOWLEDGEMENT
The Board express its gratitude to the Government of India, Reserve
yees[&, Yeejle mejkeÀej Yeejleer³e efjpeJe& yeQkeÀ SJeb Yeejleer³e HeéfleYetefle SJeb efJeefvece³e yees[& kesÀ Bank of India and Securities and Exchanges Board of India for the valuable
Heéfle GvekesÀ ³eLeesef®ele ceeie&oMe&ve leLee mene³elee kesÀ efueS DeHeveer keÀ=le%elee %eeefHele keÀjlee nw~ guidance and support received from them. The Board places on record its
Þeer kesÀ.Deej. keÀecele (YetleHetJe& - keÀe³e&HeeuekeÀ efveosMekeÀ), Þeer yeer. F&MJejve, [e. HeÝee deep appreciation for the services and contributions made by Shri
K.R.Kamath (Ex-Executive Director), Shri V.Eswaran ,Dr.Prabha
leeefJe³ee[, Þeer yeer.yeer keÀewpeueieer, yeQkeÀ kesÀ mecemle efveosMekeÀeW Deewj efpevneWves Je<e& kesÀ oewjeve Taviad,Shri V.B.Kaujalgi, all Directors of the Bank, who have relinquished
Heo íesæ[ efo³ee nw ~ keÀer mesJeeDeeW SJeb men³eesie nslegg yees[& DeHevee DeeYeej He´keÀì keÀjlee nw~ office during the year. The Board also thanks financial Institutions and
yees[& efJeefÊe³e mebmLeeDeeW SJeb mebHeke&ÀkeÀlee& yeQkeÀes kesÀ Heéfle Yeer GvekesÀ men³eesie SJeb mene³elee kesÀ correspondent banks for their co-operation and support. The Board
efueS Oev³eJeeo %eeefHele keÀjlee nw ~ yees[& ieénkeÀeW SJeb Mes³ej OeejkeÀeW keÀer Demeerefcele mene³elee acknowledges the unstinted support of its customers and shareholders
and also wishes to place on record its appreciation of staff members for
nsleg DeeYeej leLee yeQkeÀ kesÀ meceie´ efve<Jeeove kesÀ efueS mìeHeÀÌ meom³eeW kesÀ Heéfle Yeer GvekeÀer their dedicated services and contribution for the overall performance of
meceefHe&le mesJeeDeeW Deewj men³eesie kesÀ efueS DeHeveer ke=Àle%elee %eeefHele keÀjlee nw~ the Bank.
yees[& kesÀ efveosMekeÀeW kesÀ efueS SJeb GvekeÀer Deesj mes For and on behalf of the Board of Directors
mLeeve ë cegbyeF& Place: Mumbai

efoveebkeÀ ë 30.04.2009 Date: 30.04.2009
(ìer.Sme. veeje³eCemeeceer)
(T.S. Narayanasami)
DeO³e#e SJeb ÒeyebOe efveosMekeÀ Chairman & Managing Director
64

BANK OF INDIA
Iees<eCee
yeQkeÀ ves meYeer efveosMekeÀeW Deewj yeQkeÀ kesÀ keÀesj ÒeyebOeve kesÀ efueS Dee®eej mebefnlee efveOee&efjle keÀer nw, efpemekeÀe meej yeQkeÀ keÀer JesyemeeFì Hej efo³ee
ie³ee nw~ efveosMekeÀeW leLee keÀesj ÒeyebOeve ves efJeÊeer³e Je<e& 31 cee®e&, 2009 keÀer meceeefHle kesÀ efueS Dee®eej mebefnlee kesÀ DevegHeeueve keÀer Hegef<ì keÀer
nw~
mLeeve ë cegbyeF& (ìer.Sme. veeje³eCemeeceer)

efoveebkeÀ ë 23.05.2009 DeO³e#e SJeb ÒeyebOe efveosMekeÀ
DECLARATION
The Bank has laid down a Code of Conduct for all the directors and Core Management of the
Bank, the text of which is posted on the Bank’s website. The Directors and Core Management have
affirmed compliance with the Code of Conduct for the financial year ended 31st March, 2009.
Place : Mumbai (T.S. Narayanasami)

Date : 23.05.2009 Chairman & Managing Director
65
keÀeHeexjsì efve³eb$eCe Hej uesKee Hejer#ekeÀeW keÀe HećeeCeHe$e

AUDITORS’ CERTIFICATE ON CORPORATE GOVERNANCE
Òeefle, To The Members of
meom³eieCe, Bank of India,
yeQkeÀ Dee@H] eÀ Fbe[f ³ee, Star House, C- 5, G Block,
mìej neGme, meer-5, peer-yuee@keÀ, Bandra-Kurla Complex,
yeebêe-kegÀuee& mebkegÀue, yeebêe (Het) Bandra (E),
cegbyeF& - 400 051. Mumbai - 400 051.
yeQkeÀ Dee@]HeÀ Fbef[³ee kesÀ meeLe mìe@keÀ SkeÌme®eWpe kesÀ met®eerkeÀjCe keÀjej kesÀ Keb[ 49 ceW We have examined the compliance of conditions of Corporate
Governance by Bank of India for the year ended 31st March, 2009 as
³eLee efJeefveefo&ä keÀeHeexjsì efve³eb$eCe keÀer Meleex keÀe 31 cee®e&, 2009 keÀes meceeHle Je<e& kesÀ stipulated in Clause 49 of the Listing Agreement of the said Bank with
efueS yeQkeÀ Üeje efkeÀS DevegHeeueve keÀe nceves Hejer#eCe efkeÀ³ee nw~ stock exchanges.
keÀeHeexjsì efve³eb$eCe keÀer MeleeX keÀe DevegHeeueve mebyebefOele ÒeyebOeve Jeie& keÀer efpeccesoejer nw~ The compliance of conditions of Corporate Governance is the
responsibility of the Management. Our examination was limited to
keÀeHeexjsì efve³eb$eCe keÀer MeleeX keÀe DevegHeeueve megefveefM®ele keÀjves kesÀ efueS yeQkeÀ Üeje procedures and implementation thereof, adopted by the Bank for
Debieerke=Àle keÀe³e&ÒeCeeueer leLee GmekesÀ keÀe³ee&vJe³eve lekeÀ nceeje Hejer#eCe meerefcele Lee~ ensuring the compliance of the conditions of Corporate Governance.
³en uesKee Hejer#ee veneR nw Deewj ve ner yeQkeÀ kesÀ efJeÊeer³e efJeJejCe Hej cele ÒeoMe&ve nw~ It is neither an audit nor an expression of opinion on the financial
statements of the Bank.
nceejs DeefOecele SJeb Gef®ele peevekeÀejer leLee nceejs ÒeeHle mHe<ìerkeÀjCeeW kesÀ Devegmeej nce In our opinion and to the best of our information and according to the
³en ÒeceeefCele keÀjles nQ efkeÀ yeQkeÀ Üeje GefuueefKele met®eerkeÀjCe keÀjej ceW efveOee&efjle explanations given to us, we certify that the Bank has complied with
keÀesHeexjsì DeefYeMeemeve keÀer MeleeX keÀe DevegHeeueve efkeÀ³ee ie³ee nw~ the conditions of Corporate Governance as stipulated in the above
mentioned Listing Agreement.
Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer ceeie&oMe&keÀ efìHHeCeer kesÀ DeHes#eevegmeej
As required by the Guidance Note issued by the Institute of Chartered
nce ³en ÒeceeefCele keÀjles nQ efkeÀ Mes³ejOeejkeÀ leLee efveJesMekeÀ efMekeÀe³ele efveJeejCe Accountants of India, we have to state that no investor grievance is
meefceefle Üeje jKes ieS efjkeÀe[& kesÀ Devegmeej yeQkeÀ kesÀ efKeueeHeÀ keÀesF& Yeer efveJesMekeÀ pending for a period exceeding one month against the Bank as per the
efMekeÀe³ele SkeÀ ceen mes DeefOekeÀ DeJeefOe lekeÀ uebefyele veneR nw~ records maintained by the Shareholders’ and Investors’ Grievance
Committee.
nce ³en Yeer keÀnles nQ efkeÀ ³en DevegHeeueve yeQkeÀ keÀer YeeJeer ueeYeÒeolee kesÀ yeejs ceW Deewj We further state that such compliance is neither an assurance as to the
efpeme o#elee Deewj ÒeYeeJeMeeruelee mes ÒeyebOeveJeie& ves yeQkeÀ kesÀ keÀe³e&keÀueeHeeW keÀe meb³eespeve future viability of the Bank nor the efficiency or effectiveness with
efkeÀ³ee nw GmekesÀ yeejs ceW Deeéeemeve veneR nw~ which the Management has conducted the affairs of the Bank.
ke=Àles efce$ee kegbÀ[t SC[ yeemet ke=Àles yeesjkeÀj SC[ cegpegceoej For Mitra Kundu & Basu For Borkar & Muzumdar
meveoer uesKeekeÀej meveoer uesKeekeÀej Chartered Accountants Chartered Accountants
(P. Podder) (Dewang Vaghani)

Yeeieeroej Yeeieeroej
(Heer. Heesoej) (osJeebie JeeIeeveer)
Partner Partner
meom³e mebK³ee 51063 meom³e mebK³ee 109386 Membership No. 51063 Membership No. 109386
ke=Àles Heer. meer. ceesoer SC[ kebÀ. ke=Àles S. kesÀ. peer. SC[ DemeesefmeSìme For P.C. Modi & Co. For A.K. G. & Associates
(ÒekeÀeMe ceesoer) (njefJeboj efmebn)
(Prakash Modi) (Harvinder Singh)
meom³e mebK³ee 017622 meom³e mebK³ee 87889 Partner
Membership No. 017622
Partner
Membership No. 87889
ke=Àles Jeer. jecemJeeceer De³³ej SC[ kebÀ. ke=Àles megbojce Sv[ ÞeerefveJeemeve For V. Ramaswamy Iyer & Co. For Sundaram & Srinivasan
(D. V. Jayraman) (C. Naresh)

([er. Jeer pe³ejeceve) (meer. vejsMe)
Partner Partner
meom³e mebK³ee 14050 meom³e mebK³ee 28684 Membership No. 14050 Membership No. 28684
cegbyeF& Mumbai :
30 DeHeẃue, 2009 30th April, 2009
66
legueve He$e
ueeYe SJeb neefve uesKee
vekeÀoer ÒeJeen efJeJejCeer
Deewj
uesKee Hejer#ekeÀeW keÀer efjHeesì&
2008-09
Balance Sheet
Profit & Loss Account
Cash Flow Statement
and
Auditors' Report
2008-09
67
31 cee®e&, 2009 keÀer efmLeefle kesÀ Devegmeej legueve-He$e (000’s íesæ[s ieS nQ Omitted)
BALANCE SHEET AS AT 31st MARCH, 2009
Devegmet®eer mebK³ee ³eLee As at ³eLee As at
Shedule 31-03-2009 31-03-2008
No ©. (Rs.) ©. (Rs.)
I. Hetbpeer Deewj os³eleeSb I. CAPITAL AND LIABILITIES
Hetbpeer Capital 1 5259146 5259146
Deejef#eefle³eeB Deewj DeefOeμes<e Reserves & Surplus 2 129690067 100634764
peceejeefμe³eeB Deposits 3 1897084797 1500119812
GOeej Borrowings 4 94869763 71724490
Dev³e os³eleeSB leLee HeéJeOeeve Other Liabilities and Provisions 5 128113898 110561565
peesæ[ TOTAL 2255017671 1788299777
II. Deeefmle³eeB II. ASSETS
vekeÀoer Deewj μes<e Cash and balances with
Yeejleer³e efj]peJe& yeQkeÀ ceW Reserve Bank of India 6 89152845 117418505
yeQkeÀes ceW μes<e Deewj ceebie Hej Balances with Banks and
leLee DeuHe met®evee Hej HeéH³e Oeve money at call and short notice 7 128459711 59755389
efveJesμe Investments 8 526071791 418028767
Deefieće Advances 9 1429093738 1134763264
De®eue Deeefmle³eeB Fixed Assets 10 25319347 24260671
Dev³e Deeefmle³eeB Other Assets 11 56920239 34073181
peesæ[ TOTAL 2255017671 1788299777
DeekeÀefmcekeÀ os³eleeSB Contingent Liabilities 12 1222665860 1494889837
Jemetueer kesÀ efueS efyeue Bills for Collection 114907372 80945798
THej yeleeF& ieF& Devegmetef®e³eeB legueve-He$e keÀe DeefYevve Debie nQ~
The Schedules referred to above form an integral part of the Balance Sheet.
yeQkeÀkeÀejer efJeefve³eceve DeefOeefve³ece 1949 keÀer leermejer Devegmet®eer kesÀ HeÀece& `S' kesÀ Devegmeej legueve-He$e lew³eej efkeÀ³ee ie³ee nw~
The Balance Sheet has been prepared in conformity with Form ‘A’ of the Third Schedule to the Banking Regulation Act, 1949.
efveosμekeÀ DIRECTORS
ìer. Sme. veeje³eCemeeceer le©Ce yepeepe S.Jeer. mejosmeeF& kesÀ. kesÀ. iegHlee
DeO³e#e SJeb HeýebOe efveosμekeÀ Tarun Bajaj A. V. Sardesai K. K. Gupta
kesÀ. Sme. mebHele FbêsMe Jeer. efmebn [e@. Meebleeyesve ®eeJeæ[e
T. S. Narayanasami K. S. Sampath Indresh V. Singh Dr. Shantaben Chavda
Chairman & Managing Director jecesMJej Òemeeo S. kesÀ. ceeslee³eo Sce. Sve. ieesHeerveeLe
Rameshwar Prasad A. K. Motayed M. N. Gopinath
yeer. S. ÒeYeekeÀj ÒekeÀeMe Heer. ceeu³ee Heer. Sce. efmejepegÎerve
Prakash P. Mallya P. M. Sirajuddin
keÀe³e&HeeuekeÀ efveosμekeÀ
mece efleefLe kesÀ DevegmejCe ceW nceejer efjHeesì& mebueive nw~ In terms of our report of even date attached
B. A. Prabhakar
Executive Director efce$ee kegbÀ[t SC[ yeemet yeesjkeÀj SC[ cegpegceoej Heer. meer. ceesoer SC[ kebÀ.
meveoer uesKeekeÀej meveoer uesKeekeÀej meveoer uesKeekeÀej
Mitra Kundu & Basu Borkar & Muzumdar P. C. Modi & Co.
Sce. vejWê Chartered Accountants Chartered Accountants Chartered Accountants
keÀe³e&HeeuekeÀ efveosμekeÀ (Heer. HeesÎej) (osJeebie JeeIeeveer) (ÒekeÀeMe ceesoer)
M. Narendra (P. Podder) (Devang Vaghani) (Prakash Modi)
Executive Director Yeeieeroej Partner Yeeieeroej Partner Yeeieeroej Partner
meom³elee meb. 51063 meom³elee meb. 109386 meom³elee meb. 017622
Membership No. 51063 Membership No. 109386 Membership No. 017622
S. kesÀ. peer. SC[ SmeesefmeSìdme Jeer. jeceemJeeceer De³³ej SC[ kebÀ. megob jce SC[ Þeerevf eJeemeve
meveoer uesKeekeÀj meveoer uesKeekeÀj meveoer uesKeekeÀj
A.K.G. & Associates V. Ramaswamy Iyer & Co. Sundaram & Srinivasan
Chartered Accountants Chartered Accountants Chartered Accountants
(njeEJeoj eEmen) ([er. Jeer. pe³ejeceve) (meer. vejsMe)
cegbyeF&, 29 DeHewúe, 2009 (Harvinder Singh) (D. V. Jayaraman) (C. Naresh)
Mumbai, 29th April, 2009 Yeeieeroej Partner Yeeieeroej Partner Yeeieeroej Partner
68
31 cee®e&, 2009 keÀer efmLeefle kesÀ Devegmeej ueeYe SJeb neefve Keelee (000’s íesæ[s ieS nQ Omitted)
PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31st MARCH, 2009
Devegmet®eer mebK³ee Year ended Year ended
Schedule 31-03-2009 31-03-2008
No. keÀes meceeHle Je<e& nsleg keÀes meceeHle Je<e& nsleg
©. (Rs.) ©. (Rs.)
I. Dee³e I. INCOME
Deefpe&le y³eepe Interest earned 13 163,473,579 123,552,212
Dev³e Dee³e Other income 14 30,518,627 21,169,261
peesæ[ TOTAL 193,992,206 144,721,473
II. J³e³e II. EXPENDITURE
J³e³e efkeÀ³ee ie³ee y³eepe Interest expended 15 108,484,531 81,259,517
He´®eeueveiele J³e³e Operating expenses 16 30,939,633 26,449,874
HeéJeOeeve Deewj DeekeÀefmcekeÀleeSb Provisions and Contingencies 24,494,579 16,918,056
peesæ[ TOTAL 163,918,743 124,627,447
III. ueeYe III. PROFIT
Je<e& keÀe efveJeue ueeYe Net Profit for the year 30,073,463 20,094,026
peesæ[ë ueeYe Deeies uee³ee ie³ee Add: Profit brought forward 0 5,417,591
peesæ[
IV. efJeefve³eesie TOTAL
IV. APPROPRIATIONS
30,073,463 25,511,617
keÀevetveer Deejef#eefle keÀes DeblejCe Transfer to Statutory Reserve 8,000,000 7,000,000
jepemJe Deejef#eefle keÀes DeblejCe
Hetbpeer Deejef#eefle keÀes DeblejCe Transfer to Revenue Reserve 9,974,714 15,096,101
efJeMes<e Deejef#eefle keÀes DeblejCe-keÀjWmeer mJewHe Transfer to Capital Reserve 5,692,579 428,209
Debleefjce ueeYeebμe (ueeYeebμe keÀjs meefnle) Transfer (from)/to Special Reserve - Currency Swap (9,261) 29,594
Debelf ece ueeYeebμe (ueeYeebμe keÀj meefnle) Interim Dividend (including dividend tax) 1,843,287 0
Dee³ekeÀj DeefOeefve³ece, 1961 keÀer Oeeje 36(1) Final Dividend (including dividend tax) 3,072,144 2,457,713
(viii) kesÀ Debleie&le efJeμes<e Deejef#eefle Special Reserve u/s Sec 36(1) (viii) of Income Tax Act, 1961 1,500,000 500,000
ueeYe neefve Keeles ceW Mes<e Balance in Profit and Loss Account 0 0
peesæ[ TOTAL 30,073,463 25,511,617
Heéfle μes³ej GHeepe&ve (©.) Earnings Per Share (Rs.) 57.26 40.83
THej yeleeF& ieF& Devegmetef®e³eeB ueeYe-neefve Keeles keÀe DeefYevve Debie nQ ~

The schedules referred to above form an integral part of the Profit and Loss Account
yeQkeÀkeÀejer efJeefve³eceve DeefOeefve³ece 1949 keÀer leermejer Devegmet®eer kesÀ HeÀece& `yeer' kesÀ Devegmeej ueeYe neefve Keelee lew³eej efkeÀ³ee ie³ee nw ~
The Profit and Loss Account has been prepared in conformity with Form ‘B’ of the Third Schedule to the Banking Regulation Act, 1949.
mece efleefLe kesÀ DevegmejCe ceW nceejer efjHeesì&
mebueive nw~ In terms of our report of even date attached
B. A. Prabhakar
S. kesÀ. peer. SC[ SmeesefmeSìdme Jeer. jeceemJeeceer De³³ej SC[ kebÀ. megbojce SC[ ÞeerefveJeemeve
(njeEJeoj eEmen) ([er.Jeer. pe³ejeceve) (meer. vejsMe)
cegbyeF&, 29 DeHewúe, 2009 (Harvinder Singh) (D. V. Jayaraman) (C. Naresh)
Mumbai, 29th April, 2009 Yeeieeroej Partner Yeeieeroej Partner Yeeieeroej Partner
69
legueve-He$e keÀer Devegmetef®e³eeB (000’s íesæ[s ieS nQ Omitted)

SCHEDULES TO THE BALANCE SHEET
³eLee As at ³eLee As at
31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 1 ë Hebtpeer SCHEDULE - 1 : CAPITAL
HeéefOeke=Àle AUTHORISED
He´l³eskeÀ ©He³es 10 kesÀ 1,50,00,00,000 FefkeÌJeìer μes³ej 1,50,00,00,000 Equity Shares of Rs.10 each 15000000 15000000
peejer Deewj DeefYeoÊe ISSUED AND SUBSCRIBED
52,63,52,600 FefkeÌJeìer μes³ej (efJeiele Je<e& 52,63,52,600 Equity Shares (Previous year 52,63,52,600)
52,63,52,600) efpeveceW keWÀê mejkeÀej Üeje Oeeefjle of Rs.10 each including 33,85,80,000 Equity Shares
©. 10 kesÀ ©. 338.58 keÀjesæ[ (efJeiele Je<e& (Previous year 33,85,80,000) of Rs. 10 each fully paid up
©. 338.58 keÀjesæ[) kesÀ 33,85,80,000 HetCe& HeóÊe amounting to Rs. 338.58 crores (Previous year
FefkeÌJeìer μes³ej (efJeiele Je<e& 33,85,80,000) μeeefceue nQ~ Rs. 338.58 crores) held by Central Government; 5263526 5263526
kegÀue TOTAL 5263526 5263526
HeóÊe Hetbpeer PAID-UP CAPITAL
52,51,75,300 HetCe&leë HeóÊe (efJeiele Je<e& 52,51,75,300 Equity Shares (Previous year 52,51,74,800) of Rs. 10
52,51,74,800) (Den&lee ÒeeHle mebmLeeve efve³eespeve each fully paid-up including NIL (Previous year 377,72,600 fresh equity
meMeles mebK³ee cemLeeve kesÀ Üeje Je<e& kesÀ oewjeve peejer shares issued during the year through Qualified
377,72,600 veS F&efkeÌJeìer μes³ejeW keÀes efceueekeÀj) Institutions Placement) 5251753 5251748
©. 10 kesÀ F&efkeÌJeìer Mes³ej Add: Amount of Shares forfeited 7393 7398
peesæ[W ë peyle μes³ejeW keÀes jeefMe
kegÀue TOTAL 5259146 5259146
Devegmet®eer - 2 ë Deejef#eefle³eeb Deewj DeefOeμes<e SCHEDULE - 2 : RESERVES & SURPLUS

I. keÀevetveer Deejef#eefle³eeB I. Statutory Reserve :
DeLeμes<e Opening Balance 27251686 20251686
Je<e& kesÀ oewjeve HeefjJeOe&ve Additions during the year 8000000 7000000
peesæ[ (I) TOTAL ( I ) 35251686 27251686
II. Hetpb eer Deejef#eefle³eeb II. Capital Reserves :

S) Hegvecet&u³eve Deejef#eefle A) Revaluation Reserve :
pees[s/(IeìeSb)ëmecee³eespeve (veer®es efìHHeCeer osKeW )* Add / (Less): Adjustments (Refer note below) 0 (5861)
peesæ[s- ceW mebHeefÊe keÀe Hegvecet&u³eve Add: Revaluation of Property 0 16692593
IeìeSb ë ueeYe Je neefve Keeles ceW mecee³eesefpele Less: Depreciation on account of revaluation
Hegvece&tu³eebkeÀve kesÀ keÀejCe cetu³eÛeme adjusted to Profit and Loss Account 528082 550580
(S) keÀe peesæ[ Total of (A) 17102902 17630984
yeer) Dev³e B) Others
i) ef v eJes M eeW keÀer r ef y e¬eÀer Hej ueeYe - i) Profit on sale of Investments - “Held to Maturity”
``HeefjHekeÌJelee lekeÀ Oeeefjle'' DeLeMes<e Opening Balance 2210514 1782305
peesæ[s]ë ueeYe neefve Keeles mes DeblejCe Add: Transfer from Profit and Loss Account 5692579 428209
i) keÀe GHe-peesæ[ Sub - total of (i) 7903093 2210514
ii) efJeosMeer cegêe ©HeeblejCe Deejef#eefle ii) Foreign Currency Translation Reserve
DeLeMes<e Opening Balance 1985207 2421575
pees[æ /s IeìeSbë Je<e& kesÀ oewjeve mecee³eespeve (efveJeue) Add/ (Less) : Adjustments during the year (Net) 4425353 (436368)
ii) keÀe GHe-peesæ[ Sub - total of (ii) 6410560 1985207
iii) efJeMes<e Deejef#eefle-cegêe mJewHe iii) Special Reserve - Currency Swaps
pees[æ /s IeìeSbë ueeYe neefve Keeles mes DeblejCe Add / (Less) Transfer to / (from) Profit and Loss Account (9261) 29594
iii) keÀe GHe-peesæ[ Sub - total of (iii) 60598 69859
kegÀue (B) Total of (B) 14374251 4265580
pees[æ (II) TOTAL (II) 31477153 21896564
III. Mes³ej Òeerefce³ece III.Share Premium :
Je<e& kesÀ oewjeve HeefjJeOe&ve (keÌ³etDeeF&Heer efveie&ce) Additions during the year (QIP Issue) 0 13220410
peesæ[s ë peyle Mes³ejeW keÀe efJeueesHeve Add: On forfeited shares annulled 0 3
pees[æ (III) TOTAL (III) 18455795 18455795
70

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 2 ë Deejef#eefle³eeb Deewj DeefOeμes<e (peejer) SCHEDULE - 2 : RESERVES & SURPLUS (contd.)
IV. jepemJe Deewj Dev³e Deejef#eefle³eeB IV. Revenue and Other Reserves :
i) jepemJe Deejef#eefle³eeBë i) Revenue Reserve :
pees[æ Wë ueeYe SJeb neefve mecee³eespeve mes DeblejCe Add: Transfer from Profit & Loss Appropriations 9974714 15096101
peesæ[W ë Hegvece&tu³eve Deejef#eleer mes DeblejCe Add: Transfer from Revaluation Reserve 0 5921
IV(i) keÀe GHe peesæ[ Sub-total of IV(i) 41305433 31330719
ii) Dee³ekeÀj DeefOeefve³ece, 1961 keÀer Oeeje 36 ii) Special Reserve u/s Sec 36(1)(viii) of Income Tax Act, 1961
(1)(viii) kesÀ Debleie&le efJeMes<e Deejef#eleer Opening Balance 1700000 1200000
DeLeμes<e Add: Additions during the year 1500000 500000
peesæ[s ë Je<e& kesÀ oewjeve HeefjJeOe&ve Sub-total of IV(ii) 3200000 1700000
IV(ii) keÀe GHe peesæ[
TOTAL (IV) 44505433 33030719
pees[æ (IV)
V. Balance in Profit and Loss Account : 0 0
V. ueeYe-neefve Keeles ceW μes<e
TOTAL ( I TO V) 129690067 100634764
peesæ[ (I mes V)
vees ì
ë ³en mecee³eespeve 31 cee®e& keÀes He´®eefuele efJeefvece³e oj Hej efJeosμeer μeeKee mes mebyebefOele DeebkeÀæ[eW kesÀ HeefjJele&ve kesÀ keÀejCe nw~
Note : The adjustments are on account of conversion of figures relating to foreign branches at the rates of exchange prevailing as at 31st March.
Devegmet®eer - 3 ë peceejeefμe³eeB SCHEDULE - 3 : DEPOSITS

S. I. ceeBie pecee A. I. Demand Deposits :
i) yeQkeÀeW mes i) From Banks 2770617 1915034
ii) Dev³e mes ii) From Others 123044827 122813669
peesæ[ (I) TOTAL (I) 125815444 124728703
II. ye®ele yeQkeÀ pecee II. Savings Bank Deposits 381936910 334387684
III. ceer³eeoer pecee III. Term Deposits :

pees[æ (III) TOTAL (III) 1389332443 1041003425
peesæ[ (S) (I mes III) TOTAL A (I TO III) 1897084797 1500119812
yeer. i) Yeejle ceW μeeKeeDeeW keÀer peceejeefμe³eeB B. i) Deposits of branches in India 1594867700 1254158646
ii) Yeejle kesÀ yeenj keÀer μeeKeeDeeW keÀer ii) Deposits of branches outside India 302217097 245961166
peceejeefμe³eeB
peesæ[ (yeer) TOTAL (B) 1897084797 1500119812
71

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 4 ë GOeej SCHEDULE - 4 : BORROWINGS
I. Yeejle ceW GOeej I. Borrowings in India :
i) Yeejleer³e efj]peJe& yeQkeÀ i) Reserve Bank of India 0 0
ii) Dev³e yeQkeÀ ii) Other Banks 0 2000000
iii) Dev³e mebmLeeSb Deewj DeefYekeÀjCe iii) Other Institutions and Agencies 37599352 30643091
peesæ[ (I) TOTAL (I) 37599352 32643091
II. Yeejle kesÀ yeenj mes GOeej II. Borrowings outside India 57270411 39081399
peesæ[ (I mes II) TOTAL ( I TO II ) 94869763 71724490
THej meefcceefuele Heélf eYetle GOeej Secured borrowings included in above 0 0
Devegmet®eer - 5 ë Dev³e os³eleeSb Deewj HeéJeOeeve SCHEDULE - 5 : OTHER LIABILITIES AND PROVISIONS
I. os³e efyeue I. Bills Payable 10365208 12377903
II. Deblej-keÀe³ee&ue³e mecee³eespeve - (efveJeue) II. Inter-office adjustments (net) 0 561231
III. HeésodYetle y³eepe III. Interest accrued 7120754 6364379
IV. Heélf eYetelf ejefnle iewj HeefjJele&veer³e cees®eveer³e yebOeHe$e IV. Unsecured Non-convertible Redeemable Bonds
(efì³ej II Hetbpeer kesÀ efueS ieewCe $eÝCe) (Subordinated for Tier-II Capital)
(keÀ) 90 ceeme efveie&ce ë veJebcyej - 2002 (a) 90 Months issue : Nov - 2002 4500000 4500000
(Ke) 123 ceeme efveie&ce ë peveJejer - 2004 (b) 123 Months issue : Jan - 2004 3500000 3500000
(ie) 121 ceeme efveie&ce ë cee®e& - 2004 (c) 121 Months issue : Mar - 2004 2000000 2000000
(Ie) 111 ceeme efveie&ce ë HeÀjJejer - 2005 (d) 111 Months issue : Feb - 2005 3000000 3000000
(*) 115 ceeme efveie&ce ë efmelebyej - 2005 (e) 115 Months issue : Sept - 2005 7500000 7500000
(®e) 123 ceeme efveie&ce ë cee®e& - 2006 (f) 123 Months issue : March - 2006 2000000 2000000
efì³ej-I Hetbpeer (DeeF&Heer[erDeeF&) Tier-I Capital (I.P.D.I.) 14858846 9971432
DeHej efì³ej-II Hetbpeer (SHeÀ.meer.) Upper Tier-II Capital (F.C.) 12183193 9668315
DeHej efì³ej-II Hetbpeer Upper Tier-II Capital 12320000 7320000
V. DeemLeefiele keÀj os³elee V. Deferred Tax Liabilities 3,096,900 0
VI. Dev³e VI. Others 45668997 41798305
peesæ[ TOTAL 128113898 110561565
Devegmet®eer - 6 ë vekeÀoer Deewj Yeejleer³e SCHEDULE - 6 : CASH AND BALANCES WITH

efj]peJe& yeQkeÀ ceW μes<e RESERVE BANK OF INDIA
I. neLe ceW vekeÀoer I. Cash in hand 4579829 4563230

(FmeceW efJeosμeer keÀjWmeer veesì Deewj mJeCe& (including foreign currency notes and gold)
meefcceefuele nQ~)
II. Yeejleer³e efj]peJe& yeQkeÀ ceW μes<e II. Balances with Reserve Bank of India :
i) ®eeuet Keeles ceW i) In Current Account 84573016 112855275
ii) Dev³e KeeleeW ceW ii) In Other Accounts 0 0

TOTAL (II) 84573016 112855275
peesæ[ (II)
TOTAL ( I to II) 89152845 117418505
peesæ[ (I, II)
72

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 7 ë yeQkeÀeW ceW μes<e Deewj ceebie SCHEDULE - 7 : BALANCES WITH BANKS & MONEY AT
leLee DeuHe met®evee Hej HeéH³e Oeve CALL & SHORT NOTICE
I. Yeejle ceW I. In India :
i) yeQkeÀ ceW μes<e i) Balances with Banks
keÀ) ®eeuet KeeleeW ceW a) In Current Accounts 3726516 3878238
Ke) Dev³e pecee KeeleeW ceW b) In Other Deposit Accounts 22374129 15646231
ii) ceebie Hej Deewj DeuHe met®evee Hej HeéH³e Oeve ii) Money at call and short notice
keÀ) yeQkeÀeW kesÀ meeLe a) With Banks 0 0
Ke) Dev³e mebmLeeDeeW ceW b) With Other Institutions 0 0
peesæ[ (I) TOTAL ( I ) 26100645 19524469
II. Yeejle kesÀ yeenj II. Outside India :
i) ®eeuet KeeleeW ceW i) In Current Accounts 1485426 1768428
ii) Dev³e pecee KeeleeW ceW ii) In Other Deposit Accounts 59824141 29364993
iii) ceebie Hej Deewj DeuHe met®evee Hej HeéH³e Oeve iii) Money at call and short notice 41049499 9097499
pees[æ (II) TOTAL ( II ) 102359066 40230920
pees[æ (I, II) TOTAL ( I TO II ) 128459711 59755389
Devegmet®eer - 8 ë efveJesμe SCHEDULE - 8 : INVESTMENTS

I. Yeejle ceW efveJesμe I. Investments in India :
i) Government Securities 425309793 330318249
i) mejkeÀejer HeéfleYetefle³eeW ceW
ii) Other approved Securities 6586197 7421297
ii) Dev³e Devegceesefole HeéfleYetefle³eeW ceW
iii) Shares 3800042 3145466
iii) μes³ejeW ceW
iv) Debentures and Bonds 28462224 24819697
iv) ef[yeW®ejeW Deewj yebOeHe$eeW ceW
v) Subsidiaries and Associates 2178879 1446223
v) mene³ekeÀ kebÀHeefve³eeW Deewj men³eesieer mebmLeeDees ceW
vi) Dev³e vi) Others 10787636 6253224
peesæ[ (I) TOTAL ( I ) 477124771 373404156

mekeÀue ©. 478548155 Gross Rs. 478548155
(HetJe&Jeleea Je<e& ©. 375588589) (Previous year Rs. 375588589)
IeìeSb ë cetu³eÛeme ©. 1423384 Less: Depreciation Rs. 1423384
(HetJe&Jeleea Je<e& ©. 2184433) (Previous year Rs. 2184433)
II. Yeejle kesÀ yeenj efveJesμe II. Investments outside India :

i) mejkeÀejer HeéfleYetefle³eeW ceW
(mLeeveer³e HeéefOekeÀjCeeW meefnle) i) Government Securities (including local authorities) 15718405 12415957
ii) mene³ekeÀ kebÀHeveer Deewj/³ee efJeosMe ceW ii) In Subsidiaries and/or joint ventures abroad 1772417 1227464
meb³egkeÌle GHe¬eÀce iii) Other Investments 31456198 30981190
iii) Dev³e efveJesμeeW ceW
pees[æ (II) TOTAL ( II ) 48947020 44624611
mekeÀue ©. 54621859 Gross Rs. 54621859( Previous year Rs. 45513112)
(HetJe&Jeleea Je<e& ©. 45513112) less depreciation and Amortisation
IeìeSb ë cetu³eÛeme SJeb efJeefvece³e Ieì-yeæ{
Rs. 5674839 (Previous year Rs. 888501)
©. 5674839 (HetJe&Jeleea Je<e& ©. 888501)
TOTAL ( I TO II) 526071791 418028767
pees[æ (I mes II)
73

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 9 ë Deefieće SCHEDULE - 9 : ADVANCES
S. i) ¬eÀerle efyeue Deewj yeÆeke=Àle efyeue A. i) Bills Purchased and Discounted 181623180 160190953
ii) vekeÀo GOeej, DeesJej[êHeÌì Deewj ceebie Hej ii) Cash Credits, Overdrafts and
Heéflemebos³e $eÝCe Loans repayable on demand 641060085 535081653
iii) ceer³eeoer $eÝCe iii) Term Loans 606410473 439490658

peesæ[ (S) TOTAL (A) 1429093738 1134763264
yeer. DeefiećeeW keÀe efJeJejCe B. Particulars of Advances :

i) cetle& Deeefmle³eeW Üeje HeéfleYetle i) Secured by tangible assets 926702191 705779841
(FmeceW yener $eÝCeeW kesÀ efJe©× Deefieće μeeefceue nQ) (includes advances against Book Debts)
ii) yeQkeÀ/mejkeÀejer He´l³eeYetefle³eeW Üeje megjef#ele ii) Covered by Bank/Government Guarantees 178430031 167175931
iii) DeHeéfleYetle iii) Unsecured 323961516 261807492
meer. DeefiećeeW keÀe #es$eJeej JeieeakeÀjCe C. Sectoral Classification of Advances :

I. Yeejle ceW Deefieće I. Advances in India :
i) HeéLeefcekeÀlee HeéHle #es$e i) Priority Sector 375450654 322389728
ii) meeJe&peefvekeÀ #es$e ii) Public Sector 118380167 85379390
iii) yeQkeÀ iii) Banks 1451103 2003610
iv) Dev³e iv) Others 641646011 492082649
peesæ[ (meer-I) TOTAL (C-I) 1136927935 901855377

II. Advances outside India :
II. Yeejle kesÀ yeenj Deefieće
i) Due from Banks 58817474 43534270
i) yeQkeÀes mes os³e
ii) Due from others
ii) Dev³eeW mes os³e
a) Bills Purchased and Discounted 53358798 71423229
keÀ) ¬eÀerle efyeue Deewj yeÆeke=Àle efye}
b) Syndicated Loans 73466467 36243374
Ke) meecetefnkeÀ $eÝCe
ie) Dev³e c) Others 106523064 81707014
peesæ[ (meer-II) TOTAL (C-II) 292165803 232907887
pees[æ (meer-I mes meer-II) TOTAL ( C-I TO C-II ) 1429093738 1134763264
74

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 10 ë De®eue Deeefmle³eeb SCHEDULE - 10 : FIXED ASSETS
I. Heefjmej I. PREMISES :
ueeiele Hej DeLeμes<e Opening Balance at cost 5402899 5276421
Je<e& kesÀ oewjeve HeefjJeOe&ve / mecee³eespeve Additions / Adjustments during the year 412891 147192
IeìeSb - Je<e& kesÀ oewjeve keÀìewefle³eeB/mecee³eespeve Less: Deductions / Adjustments during the year 0 20714
GHe-peesæ[ Sub-total 5815790 5402899
Fme leejerKe keÀes Hegvecet&u³eve HeefjJeOe&ve kesÀ keÀejCe Addition to date on account of revaluation
Hegvecet&u³eve Deejef#ele ceW pecee
IeìeSb ë Fme leejerKe keÀes cetu³eÛeme (Hegvecet&u³eve credited to revaluation reserve 19753966 19753966
kesÀ keÀejCe ©. 2651065 meefnle-HetJe&Jeleea Less : Depreciation to date (including Rs. 2651065 on
Je<e& ceW ©.2158229) account of revaluation - Previous year end Rs. 2158229) 4225234 3505073
peesæ[ (I) TOTAL - ( I ) 21344522 21651792
II. Dev³e De®eue Deeefmle³eeb II. OTHER FIXED ASSETS :

(FmeceW HeÀveea®ej Deewj efHeÀkeÌme®ej meefcceefuele nQ) (including Furniture and Fixtures)
ueeiele Hej DeLeμes<e Opening Balance at cost 9327486 8985582
IeìeSb ë Je<e& kesÀ oewjeve keÀìewefle³eeB/mecee³eespeve Less: Deductions / Adjustments during the year 307928 368055
GHe-peeææs[ Sub-total 10212580 9327486
IeìeSbë Fme leejerKe keÀes cetu³eÛeme Less: Depreciation to date 7342296 6987763
pees[æ (II) TOTAL ( II ) 2870284 2339723
III. CAPITAL WORK IN PROGRESS 1104541 269156
III. efvecee&CeeOeerve Hetpb eeriele keÀe³e&
peesæ[ (I mes III) TOTAL ( I TO III ) 25319347 24260671
Devegmet®eer - 11 ë Dev³e Deeefmle³eeb SCHEDULE - 11 : OTHER ASSETS

I. Deeblej keÀe³ee&ue³e mecee³eespeve (efveJeue) I. Inter-office adjustments (net) 5554206 0
II. ÒeesoYetle y³eepe II. Interest accrued 11872617 9847471
III. Deefieće ªHe mes ÒeoÊe keÀj/m$eesle Hej III. Tax paid in advance/tax deducted at source (net) 21684062 13664373
keÀeìe ie³ee keÀj (efveJeue) IV. Stationery and Stamps 17561 16925
IV. uesKeve meeceieér Deewj mìecHe
V. DeemLeefiele keÀj Deeefmle³eeBb V. Deferred Tax Assets 1841 520063
VI. Dev³e VI. Others 17789952 10024349
peesæ[ TOTAL 56920239 34073181
Devegmet®eer - 12 ë DeekeÀefmcekeÀ os³eleeSB SCHEDULE - 12 : CONTINGENT LIABILITIES

I. yeQkeÀ kesÀ efJe©× oeJes efpevnW $eÝCe kesÀ ªHe ceW I. Claims against the Bank not acknowledged as debts 3889015 3252905
mJeerkeÀej veneR efkeÀ³ee ie³ee nw
II. Liability for partly paid Investments 3200 404401
II. Debμeleë HeóÊe efveJesμeeW kesÀ efueS os³eleeSb
III. yekeÀe³ee Jee³eoe efJeefvece³e mebefJeoeDeeW kesÀ keÀejCe III. Liability on account of outstanding forward exchange
os³eleeSb contracts 652378722 898769599
IV. mebIeìkeÀeW keÀer Deesj mes oer ieF& ieejbefì³eeB IV. Guarantees given on behalf of Constituents :
keÀ) Yeejle ceW a) In India 111133432 78428370
Ke) Yeejle kesÀ yeenj b) Outside India 39202221 24365991
V. mekeÀej, He=<þebkeÀve Deewj Dev³e oeef³elJe V. Acceptances, endorsements and other obligations 151111873 120864180
VI. y³eepe oj keÀer Deouee-yeoueer
VI. Interest Rate Swaps 264424242 368759821
VII. Dev³e ceoW efpevekesÀ efueS yeQkeÀ DeekeÀefmcekeÀ ªHe
ces osveoej nw VII. Other items for which the Bank is contingently liable 523155 44570
peesæ[ TOTAL 1222665860 1494889837
75
ueeYe Je neefve Keeles keÀer Devegmetef®e³eeB (000’s íesæ[s ieS nQ Omitted)

SCHEDULES TO PROFIT AND LOSS ACCOUNT
Je<ee¥le For the Je<ee¥le For the

Year Ended Year Ended
31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 13 ë Deefpe&le y³eepe SCHEDULE - 13 : INTEREST EARNED
I. DeefiećeeW/efJeefvece³e He$eeW Hej y³eepe/yeÆe I. Interest/Discount on advances/bills 125392494 92751233
II. efveJesμeeW Hej Dee³e II. Income on Investments 33703120 26390188
III. Yeejleer³e efj]peJe& yeQkeÀ Deewj Dev³e III. Interest on balances with Reserve Bank of India and
Devlej-yeQkeÀ efveefOe³eeW kesÀ μes<eeW Hej y³eepe other inter-bank funds 3737617 3889775
IV. Dev³e IV. Others 640348 521016
peesæ[ TOTAL 163473579 123552212
Devegmet®eer - 14 ë Dev³e Dee³e SCHEDULE - 14 : OTHER INCOME

I. keÀceerμeve, efJeefvece³e Deewj oueeueer I. Commission, exchange and brokerage 10916490 7828702
II. efveJesμeeW kesÀ efJeke´À³e Hej ueeYe-efveJeue II. Profit on sale of Investments - net 7460628 3662107
III. efveJesμeeW kesÀ Hegvece&ut ³eebkeÀve Hej ueeYe/(neefve)-efveJeue III. Profit /(Loss) on Revaluation of Investments - net 0 0
IV. Yetefce, YeJeveeW Deewj Dev³e Deeefmle³eeW
IV. Profit on sale of land, buildings and other assets - net 0 355
kesÀ efJeke´À³e Hej ueeYe-efveJeue
V. Profit on exchange transactions - net 6235499 3065802
V. efJeefvece³e mebJ³eJenejeW Hej ueeYe-efveJeue
VI. mene³ekeÀ kebÀHeefve³eeW/kebÀHeefve³eeW Deewj/³ee meb³egkeÌle VI. Income earned by way of dividends etc., from subsidiaries/
GÐeceeW mes ueeYeebμe Deeefo kesÀ ªHe ceW Deefpe&le Dee³e companies and/or joint ventures 103716 63047
VII. efJeefJeOe Dee³e VII. Miscellaneous Income 5802294 6549248
peesæ[ TOTAL 30518627 21169261
Devegmet®eer - 15 ë J³e³e efkeÀ³ee ie³ee y³eepe SCHEDULE - 15 : INTEREST EXPENDED

I. peceejeefμe³eeW Hej y³eepe I. Interest on Deposits 97765048 70584804
II. Yeejleer³e efj]peJe& yeQkeÀ/ II. Interest on Reserve Bank of India / inter-bank borrowings 5325876 5618629
Deblej yeQkeÀ GOeejeW Hej y³eepe
III. ieewCe $eÝCeeW DeeF&DeejSme Deeefo Hej y³eepe
III. Interest on subordinated debts, IRS etc. 5393607 5056084
peesæ[ TOTAL 108484531 81259517
Devegmet®eer - 16 ë Heefj®eeueveiele J³e³e SCHEDULE - 16 : OPERATING EXPENSES

I. keÀce&®eeefj³eeW keÀes Yegieleeve Deewj GvekesÀ efueS HeéJeOeeve I. Payments to and provisions for employees 19374098 16570051
II. efkeÀje³ee, keÀj Deewj efyepeueer II. Rent, Taxes and Lighting 2198728 1845302
III. cegêCe Deewj uesKeve meeceieér III. Printing and Stationery 391421 360819
IV. efJe%eeHeve Deewj He´®eej IV. Advertisement and Publicity 224354 311988
V. yeQkeÀ keÀer mecHeefÊe Hej cetu³eÛeme V. Depreciation on Bank’s property
IeìeSbëHegvecetu& ³eve Deejef#eefle³eeW kesÀ efJe©× mecee³eesepf ele Less : adjusted against Revaluation Reserve 693695 731319
VI. efveosμekeÀeW keÀer HeÀerme, YeÊes Deewj J³e³e VI. Directors' fees, allowances and expenses 658 775
VII. uesKee Hejer#ekeÀeW keÀer HeÀerme Deewj J³e³e VII. Auditors’ fees and expenses 299635 271230
(μeeKee uesKee Hejer#ekeÀeW meefnle) (includes for branch auditors)
VIII. efJeefOe HeÝeej VIII. Law Charges 115460 107171
IX. [ekeÀ J³e³e, leej, ìsueerHeÀesve Deeefo
IX. Postage, Telegrams, Telephones, etc. 153360 146075
X. cejccele Deewj jKe-jKeeJe
X. Repairs and Maintenance 395205 323473
XI. yeercee
XII. Dev³e J³e³e XI. Insurance 1354516 1031450
XII. Other Expenditure 5738503 4750221
peesæ[
TOTAL 30939633 26449874
76
Devegmet®eer - 17 ë SCHEDULE - 17 :
cenlJeHetCe& uesKee veerefle³eeB SIGNIFICANT ACCOUNTING POLICIES
1. uesKeebkeÀve He×efle 1. ACCOUNTING CONVENTION:
mebueive efJeÊeer³e efJeJejCe He´®eefuele DeJeOeejCee keÀe Heeueve keÀj, HejcHejeiele ueeiele kesÀ The accompanying financial statements have been prepared following
DeeOeej Hej Deewj Yeejle ceW meeceev³e leewj Hej DeHevee³es ie³es uesKeebkeÀve efme×ebleeW the Going Concern Concept, generally on a historical cost basis and
(peerSSHeer), efpemeceW ueeiet meebefJeefOekeÀ ÒeeJeOeeve Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOee&efjle conform to the Generally Accepted Accounting Principles (GAAP) in
efve³eecekeÀ ceevekeÀ, Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer uesKeebkeÀve ceevekeÀ India, which encompasses applicable statutory provisions, regulatory
norms prescribed by Reserve Bank of India, Accounting Standards
(S.Sme) SJeb efveCe&³e leLee Yeejle ceW Òe®eefuele uesKeebkeÀve ÒeLee meefcceefuele nw, kesÀ
(AS) and pronouncements issued by The Institute of Chartered
Deveg©He nw, efJeosMeer keÀe³ee&ue³eeW/ MeeKeeDeeW kesÀ mebyebOe ceW mebyebefOele efJeosMeeW ceW Òe®eefuele Accountants of India and accounting practices prevailing in India. In
meebefJeefOekeÀ ÒeeJeOeeveeW SJeb ÒeLeeDeeW keÀe DevegHeeueve efkeÀ³ee ie³ee nw~ respect of foreign offices/branches, statutory provisions & practices
2. efJeosμeer cegêe efJeefvece³e mes mebye× uesve-osve prevailing in respective foreign countries are complied with.
efJeosMeer cegêe efJeefvece³e mes mebye× uesve-osve Yeejleer³e meveoer uesKeeHejer#ee mebmLeeve Üeje 2. TRANSACTIONS INVOLVING FOREIGN EXCHANGE:
peejer ’efJeosMeer efJeefvece³e ojeW ceW HeefjJele&ve ÒeYeeJe“ uesKee ceevekeÀ (S Sme) II, kesÀ Accounting for transactions involving foreign exchange is done in
Deveg©He efJeosMeer efJeefvece³e mebye× uesve-osve nsleg uesKeekeÀjCe efkeÀ³ee peelee nw~ accordance with Accounting Standard (AS) 11, “The Effect of
Changes in Foreign Exchange Rates” issued by The Institute of
2.1 meceekeÀefuele efJeosμeer Heefj®eeueve mebyebOeer ªHeeblejCe ë
Chartered Accountants of India.
i) pees Yeejleer³e μeeKeeSB efJeosμeer cegêe uesve-osve keÀjleer nQ GvnW meceekeÀefuele efJeosμeer
2.1 Translation in respect of Integral Foreign operations:
Heefj®eeueve kesÀ ªHe ceW Jeieeake=Àle efkeÀ³ee ie³ee nw Deewj Fve μeeKeeDeeW ceW efJeosμeer
efJeefvece³e uesve-osve keÀes uesve-osve keÀer leejerKe keÀes He´®eefuele oj Hej ªHeebleefjle i) Indian branches having foreign currency transactions have been
efkeÀ³ee ie³ee nw~ classified as integral foreign operations and foreign exchange
transactions at these branches have been recorded at the rates
ii) ceewefêkeÀ efJeosμeer cegêe Deeefmle³eeB SJeb os³eleeSB efJeosμeer cegêe J³eeHeejer mebIe (HesÀ[eF&) prevailing on the date of the transaction.
Üeje DeefOemetef®ele yebo-ojeW Hej Je<e& kesÀ Deble ceW ªHeebleefjle keÀer ieF& nQ Deewj
iewj-ceewefêkeÀ ceoeW keÀes uesve-osve keÀer leejerKe keÀes He´®eefuele oj Hej ªHeebleefjle ii) Monetary Foreign currency assets and liabilities are translated
at the closing rates notified by Foreign Exchange Dealers
efkeÀ³ee ie³ee nw~ Association of India (FEDAI) at the year end and non-monetary
items are translated at the rates prevailing on the transaction date.
iii) efJeosμeer cegêe ceW meYeer mJeerke=Àefle³eeB, He=<þebkeÀve SJeb Dev³e os³eleeSB Deewj ieejbefì³eeB
Je<e& kesÀ Deble ceW HesÀ[eF& Üeje DeefOemetef®ele yebo-ojeW Hej DebefkeÀle keÀer ieF& nQ~ iii) Acceptances, endorsements, other obligations and guarantees
in foreign currencies are carried at the closing rates notified by
efJeÊe Je<e& keÀer meceeefHle Hej ceewefêkeÀ ceoeW kesÀ efveHeìeve SJeb ªHeeblejCe kesÀ keÀejCe FEDAI at the year end. Exchange differences arising on
GlHevve efJeefvece³e DevlejeW keÀes Gme DeJeefOe kesÀ efueS Dee³e ³ee J³e³e kesÀ ªHe ceW settlement and translation of monetary items at the end of the
efue³ee ie³ee nw efpemeceW Jes GlHevve ngS Les~ financial year are recognised as income or expenses in the period
2.2 iewj-meceekeÀefuele efJeosμeer Heefj®eeueve mebyebOeer ªHeeblejCe ë in which they arise.
efJeosμeer μeeKeeDeeW keÀes iewj-meceekeÀefuele efJeosμeer Heefj®eeueveeW kesÀ ªHe ceW Jeieeake=Àle 2.2 Translation in respect of Non-Integral Foreign operations:
efkeÀ³ee ie³ee nw Deewj GvekesÀ efJeÊeer³e efJeJejCeeW keÀes efvecveevegmeej ªHeebleefjle efkeÀ³ee Foreign branches are classified as non-integral foreign operations
ie³ee nwë and their financial statements are translated as follows:
i) Deeefmle³eeW SJeb os³eleeDeeW (oesveeW ceewefêkeÀ SJeb iewj-ceewefêkeÀ kesÀ meeLe-meeLe
i) Assets and Liabilities (both monetary and non-monetary as
DeekeÀefmcekeÀ os³eleeDeeWb) keÀes Je<e& keÀer meceeefHle Hej HesÀ[eF& Üeje DeefOemetef®ele
well as contingent liabilities) are translated at the closing rates
yebo-ojeW Hej ªHeebleefjle efkeÀ³ee ie³ee nw ~ notified by FEDAI at the year end.
ii) Dee³e SJeb J³e³eeW keÀes HesÀ[eF& Üeje DeefOemetef®ele $ewceeefmekeÀ Deewmele yebo-ojeW Hej,
mebyebefOele efleceener keÀer meceeefHle Hej ªHeebleefjle efkeÀ³ee ie³ee nw ~ ii) Income and expenses are translated at the quarterly average
iii) meYeer HeefjCeeceer efJeefvece³e DeblejeW keÀes efveJeue efveJesμeeW kesÀ efveHeìeve nesves lekeÀ closing rates notified by FEDAI at the end of respective quarter.
SkeÀ He=LekeÀ Keeles ’efJeosμeer cegêe ªHeeblejCe Deejef#eefle“ ceW mebef®ele efkeÀ³ee ie³ee iii) All resulting exchange differences are accumulated in a separate
nw pees mebyebefOele Jee³eoe ¬eÀ³e-efJe¬eÀ³e Hej mebyebefOele efJeosMeer MeeKeeDeeW ceW efveJeue account ‘Foreign Currency Translation Reserve’ till the disposal
efveJesMe keÀe efveHeìeve nesves lekeÀ nw~ of the net investments in the respective foreign branches.
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2.3 Jee³eoe ¬eÀ³e ³ee efJe¬eÀ³e mebefJeoeSB ë 2.3 Forward Exchange Contracts:
HesÀ[eF& kesÀ efoMeeefveoxMeeW leLee SSme II kesÀ ÒeeJeOeeveeW kesÀ Deveg©He mebefJeoe kesÀ In accordance with the guidelines of FEDAI and the provisions of
DeJeefMeä HeefjHekeÌJelee nsleg leoveg©Heer Jee³eoe ¬eÀ³e-efJe¬eÀ³e ojeW ceW legueve He$e efleefLe AS-11 , outstanding forward exchange contracts in each currency
are revalued at the Balance Sheet date at the corresponding forward
Hej Òel³eskeÀ cegêe yekeÀe³ee nesleer nw~ Hegvece&tu³eebefkeÀle jeefMe leLee mebefJeoeiele jeefMe kesÀ
rates for the residual maturity of the contract. The difference between
yeer®e keÀe HeÀke&À ceeceues kesÀ Devegmeej ueeYe ³ee neefve kesÀ ©He ceW Hen®eevee peelee nw~ revalued amount and the contracted amount is recognized as profit or
loss, as the case may be.
3. efveJesμe
3. INVESTMENTS:
efveJesμeeW keÀe JeieeakeÀjCe Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoμeeefveoxμeeW kesÀ Devegmeej `HeefjHekeÌJelee
lekeÀ Oeeefjle' keÀejesyeej kesÀ efueS Oeeefjle Deewj ’efyeke´Àer kesÀ efueS GHeueyOe“ ÞesefCe³eeW ceW Investments are classified under ‘Held to Maturity’, ‘Held for Trading’
efkeÀ³ee peelee nw~ yeQkeÀkeÀejer efJeefve³eceve DeefOeefve³ece, 1949 keÀer leermejer Devegmet®eer kesÀ and ‘Available for Sale’ categories as per Reserve Bank of India
HeÀece& `S' keÀer DeHes#eeDeeW kesÀ DevegªHe FvekeÀe JeieeakeÀjCe íë mecetneW, mejkeÀejer (RBI) guidelines. In conformity with the requirements in Form A of
the Third Schedule to the Banking Regulation Act, 1949, these are
HeéfleYetefle³eeb, Dev³e Devegceesefole HeéfleYetefle³eeb, μes³ej, ef[yesv®ej Deewj yevOeHe$e, mene³ekeÀ
classified under six groups – Government Securities, Other Approved
keÀcHeefve³eeW/meb³egkeÌle GÐeceeW ceW efveJesμe ceW Deewj Dev³e efveJesMeeW ceW efkeÀ³ee peelee nw~ Securities, Shares, Debentures and Bonds, Investments in
Subsidiaries/Joint Ventures and Other Investments.
3.1 JeieeakeÀjCe keÀe DeeOeej
3.1 Basis of classification
efveJesμeeW keÀe JeieeakeÀjCe meeceev³ele³ee GmekesÀ Depe&ve kesÀ mece³e efkeÀ³ee peelee nw ë
Classification of an investment is normally done at the time of its
keÀ) HeefjHekeÌJelee lekeÀ Oeeefjle~ acquisition:
Ssmes efveJesμeeW keÀe mecetn efpevnW yeQkeÀ HeefjHekeÌJelee lekeÀ jKelee nw~ (a) Held to Maturity
Ke) keÀejesyeej kesÀ efueS Oeeefjle~ These comprise investments the Bank intends to hold on to
maturity.
Ssmes efveJesμe efpevnW cegK³e ªHe mes Kejeroer keÀer leejerKe mes 90 efoveeW kesÀ Deboj Hegveë
DeefOeûeefnle efkeÀ³ee peelee nw, GvnW Fme μeer<e& kesÀ Debleie&le Jeieeake=Àle efkeÀ³ee (b) Held for Trading
peelee nw~ Investments acquired with the intention to trade within 90 days
ie) efyeke´Àer kesÀ ef}S GHeueyOe~ from the date of purchase are classified under this head.
(c) Available for Sale

Ssmes efveJesμe efpevekeÀe JeieeakeÀjCe ``HeefjHekeÌJelee lekeÀ Oeeefjle'' ³ee ``keÀejesyeej
kesÀ efueS Oeeefjle'' kesÀ Debleie&le veneR efkeÀ³ee peelee nw, GvnW Fme μeer<e& ceW jKee Investments which are not classified either as “Held to Maturity”
peelee nw~ or as “Held for Trading” are classified under this head.
3.2 cetu³eebkeÀve keÀe lejerkeÀe~ 3.2 Method of valuation
efveJesμeeW keÀe cetu³eebkeÀve Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoμeeefveoxμeeW kesÀ Devegmeej efkeÀ³ee Investments are valued in accordance with the RBI guidelines.
peelee nw~ (a) Held to Maturity
keÀ) HeefjHekeÌJelee lekeÀ Oeeefjle~ Investments included in this category are carried at their
Fme ÞesCeer kesÀ lenle efveJesμeeW keÀes GvekesÀ DeefOeieńCe ueeiele Hej efue³ee ie³ee nw~ acquisition cost. Premium, if any, paid on acquisition is
amortised using constant yield method over the remaining period
FvekesÀ DeefOeieńCe Hej Yegieleeve keÀer ieF& Heérefce³ece keÀer jeefμe, ³eefo nes lees, Gmes of maturity.
HeefjHekeÌJelee keÀer μes<e ye®eer DeJeefOe ceW HeefjμeesefOele efkeÀ³ee ie³ee nw ~
(b) Held for Trading / Available for Sale
Ke) keÀejesyeej kesÀ efueS Oeeefjle/efyeke´Àer kesÀ efueS GHeueyOe
Investments under these categories are valued scrip-wise.
Fme Jeie& kesÀ Debleie&le efveJesμeeW keÀe cetu³eebkeÀve JeemleefJekeÀ cetu³e Hej efkeÀ³ee peelee Appreciation / depreciation is aggregated for each class of
nw~ cetu³eJeOe&ve/cetu³eÛeme HeéfleYetefle³eeW kesÀ He´l³eskeÀ Jeie& kesÀ ef}S meceie´ neslee nw securities and net depreciation as per applicable norms is
Deewj ³eLee ueeiet Meg× cetu³eÛeme keÀes ueeiele SJeb neefve Keeles ceW ceev³elee oer recognised in the Profit and Loss Account, whereas net
peeleer nw leLeeefHe μegOo cetu³eJeOe&ve keÀes íesæ[ efo³ee peelee nw~ appreciation is ignored.
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ie) efJeosμeer μeeKeeDeeW ceW Oeeefjle (c) Held at Foreign Branches
efJeosμeer μeeKeeDeeW kesÀ efveJesμeeW keÀes mebyebefOele efJeosμeer kesÀvêeW Hej He´®eef}le meebefJeefOekeÀ Investments held at foreign branches are carried at lower of the
HeéJeOeeveeW ³ee Yeejleer³e efj]peJe& yeQkeÀ kesÀ mece³e-mece³e Hej peejer efoμeeefveoxμeeW, pees value as per the statutory provisions prevailing at the respective
foreign countries or as per RBI guidelines issued from time to
Yeer keÀce nes, kesÀ DeeOeej Hej cetu³eebefkeÀle efkeÀ³ee ie³ee nw~
time.
Ie) efveJesMe efye¬eÀer ceW ueeYe-neefve
(d) Profit or loss on sale of investment
efkeÀmeer Yeer ÒeJeie& ceW efveJesMeeW keÀer efye¬eÀer Hej ueeYe-neefve keÀes ueeYe-neefve Keelee ceW Profit or loss on sale of investments in any category is taken to
efue³ee peelee nw~ ³eefo efveJesMe efye¬eÀer ueeYe keÀes ’HeefjHekeÌJelee lekeÀ Oeeefjle“ kesÀ Profit & Loss Account. However, in case of profit on sale of
Debleie&le jKee peelee nw leye mececetu³e jeefMe keÀes ’Deejef#ele Hetbpeer Keelee“ mes investments under ‘Held to Maturity’ category, an equivalent
efJeefve³eesie efkeÀ³ee peelee nw~ amount is appropriated to ‘Capital Reserve Account’
4. Deefieće ë 4. ADVANCES:
(keÀ) Yeejleer³e efj]peJe& yeQkeÀ Üeje peejer efoμeeefveoxμeeW kesÀ Devegmeej GOeejkeÀlee& keÀes (a) In terms of guidelines issued by the RBI, advances to borrowers
efoS ieS Deefieće keÀes cetue/y³eepe keÀer Jemetueer kesÀ DeeOeej Hej `Depe&keÀ' DeLeJee are classified into “Performing” or “Non-Performing” assets
based on recovery of principal / interest. Non-Performing Assets
`Devepe&keÀ' Deeefmle³eeW kesÀ ªHe ceW Jeieer&ke=Àle efkeÀ³ee peelee nw~
(NPAs) are further classified as Sub-Standard, Doubtful and
(Ke) ceevekeÀ Deeefmle³eeW kesÀ efueS ÒeeJeOeeve Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOee&efjle ojeW Loss Assets.
kesÀ Devegmeej nQ Deewj DeJeceevekeÀ Deeefmle³eeW kesÀ efueS 20% efkeÀ³ee ie³ee nw~ (b) Provision for standard assets is made at the rates prescribed by
mebefoiOe Deewj vegkeÀmeeve Jeeueer Deeefmle³eeW Hej lee. 31.03.2009 keÀes 100% RBI and for substandard assets at 20%. Doubtful & Loss assets
ÒeeJeOeeve efkeÀ³ee nw pees Yeejleer³e efjpeJe& yeQkeÀ Üeje efveOee&efjle ojeW mes DeefOekeÀ nw~ up to 31.03.2009 at 100% which are higher than the rates
lee. 31.03.2009 kesÀ yeeo mebefoiOe Deewj vegkeÀmeeve Jeeueer Deeefmle³eeW Hej ÒeeJeOeeve prescribed by RBI. In respect of doubtful assets after
Yeejleer³e efjpeJe& yeQkeÀ kesÀ ceeveoC[eW kesÀ Devegmeej efkeÀ³ee pee³esiee~ 31.03.2009, provision will be made as per RBI norms.
(ie) efJeosμeer keÀe³ee&ue³ees/μeeKeeDeeW kesÀ DeefiećeeW kesÀ mebyebOe ceW HeéJeOeeve mebyebefOele keWÀêeW (c) In respect of advances at foreign offices/branches, provision is
made as per the statutory requirements prevailing at the
Hej ueeiet meebefJeefOekeÀ HeéJeOeeveeW kesÀ Devegmeej DeLeJee Yeejleer³e efj]peJe& yeQkeÀ kesÀ
respective foreign countries, or as per the RBI guidelines,
efoμeeefveoxμeeW kesÀ Devegmeej, FmeceW mes pees DeefOekeÀ nes, efkeÀ³ee peelee nw~ whichever is higher.
(Ie) Devepe&keÀ Deeefmle³eeW kesÀ efJe<e³e ceW HeéJeOeeve Deewj Devepe&keÀ Deeefmle³eeW Hej Jemetue (d) Provisions in respect of NPAs and unrealised interest are
veneR efkeÀS ie³es y³eepe keÀes kegÀue DeefiećeeW mes Ieìe³ee peelee nw~ deducted from total advances.
(*) HegveDe&vegmet®eer/Hegveie&efþle KeeleeW kesÀ mebyebOe ceW Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW (e) In respect of Rescheduled / Restructured accounts, provision is
kesÀ Devegmeej Jele&ceeve cetu³e kesÀ DevegmejCe ceW Ieeìs kesÀ y³eepe keÀes DeebkeÀves kesÀ made for the sacrifice of interest/ diminution in the value of
efueS ÒeeJeOeeve yevee³ee ie³ee nw~ Fme ÒeeJeOeeve keÀes ’Dev³e os³eleeSB“ Meer<e&keÀ kesÀ restructured advance measured in present value terms as per
Debleie&le meeqcceefuele efkeÀ³ee ie³ee nw~ Reserve Bank of India guidelines. The said provision is included
under the head ‘Other Liabilities’.
(®e) Deeefmle Hegveie&þve kebÀHeveer (SDeejmeer)/ÒeefleYeteflekeÀjCe kebÀHeveer keÀes ³eefo efJeÊeer³e
Deeefmle³eeB yes®eer peeleer nQ leLee ³eefo efye¬eÀer keÀercele efveJeue yener cetu³e (Sve yeer Jeer) (f) In case of financial assets sold to Asset Reconstruction Company
(ARC) / Securitisation Company (SC), if the sale is at a price
mes keÀce jeefMe ceW efye¬eÀer nesleer nw lees Fme keÀceer keÀes ueeYe-neefve Keeles mes veeces
below the Net Book Value (NBV) , the shortfall is debited to
efkeÀ³ee peeSiee~ ³eefo efveJeue yener cetu³e mes efye¬eÀer cetu³e p³eeoe nw lees DeefOekeÀ the Profit and Loss Account. If the sale value is higher than the
jeefMe keÀe ÒeeJeOeeve Deejef#ele veneR efkeÀ³ee peeSiee yeefukeÀ SDeejmeer/Smemeer Üeje NBV, the surplus provision is not reversed but held till the
peejer ÒeefleYetefle jmeero kesÀ cees®eve lekeÀ jKee peeSiee~ redemption of the Security Receipt issued by ARC/SC.
5. De®eue Deeefmle³eeB ë 5) FIXED ASSETS:
keÀ) efpevekeÀe Hegvecet&u³eebkeÀve efkeÀ³ee ie³ee nw GvnW íesæ[keÀj De®eue Deeefmle³eeW keÀes (a) Fixed assets are stated at historical cost, except in the
HejcHejeiele ueeiele DeeOeej Hej oμee& ³ ee ie³ee nw ~ Heg v ecet & u ³eeb k eÀve Hej case of assets which have been revalued. The
cet u ³eJe= e f O o keÀes Heg v ecet & u ³eeb k eÀve ef j ] p eJe& Keeles ceW pecee ef k eÀ³ee ie³ee appreciation on revaluation is credited to Revaluation
nw~ Reserve.
79
Ke) Heefjmej ceW Yetefce keÀer ueeiele HeÆecegkeÌle SJeb HeÆeOeejer oesveeW μeeefceue nQ~ (b) Cost of premises includes cost of land, both freehold
and leasehold.
6. De®eue Deeefmle³eeW Hej cetu³eÛeme ë
6) DEPRECIATION ON FIXED ASSETS:
i) cetu³eÛeme
(i) Depreciation :
keÀ) Deeefmle³eeW Hej (Hegvecet&u³eebefkeÀle Deeefmle³eeW meefnle) cetu³eÛeme, yeQkeÀ Üeje
(a) on assets (including revalued assets), is charged on the
efveOee&efjle ojeW Hej Ûemeceeve yekeÀe³ee HeĆeeueer Hej HeÝeeefjle efkeÀ³ee ie³ee nw
Written Down Value at the rates determined by the Bank;
Deewj keÀcH³etìjeW Hej cetu³eÛeme keÀe HeéJeOeeve, mì^sìueeF&ve Heéfke´À³ee kesÀ and on computers, on the Straight Line Method, at the
Devegmeej Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOee&efjle ojeW Hej efkeÀ³ee peelee rates prescribed by the RBI;
nw~
(b) on additions is provided for the full year, irrespective of
Ke) HeefjJeOe&veeW Hej Hetjs Je<e& kesÀ efueS HeéJeOeeve efkeÀ³ee ie³ee nw, Yeues ner Deeefmle the date on which the assets were put to use;
keÀe He´³eesie efkeÀmeer Yeer leejerKe mes μegª efkeÀ³ee ie³ee nes~
(c) is not provided in the year of sale/disposal of an asset;
ie) Deeefmle keÀer efyeke´´Àer/efveHeìeve kesÀ Je<e& ceW HeéJeOeeve veneR efkeÀ³ee ie³ee nw~ (d) on the revalued portion of assets, is adjusted against the
Ie) Deeefmle³eeW kesÀ Hegvecet&u³eve keÀes Hegvecet&u³eve Deejef#eefle mes mecee³eesefpele efkeÀ³ee Revaluation Reserve;
ie³ee nw~ (ii) Where the cost of land and building cannot be separately
ascertained, depreciation is provided on the composite cost, at
ii) peneB Yetefce Deewj YeJeve keÀer ueeiele-Deueie Deueie veneR keÀer pee mekeÀleer nw, YeJeve
the rate applicable to buildings.
keÀes ueeiet oj Hej mecHetCe& ueeiele Hej cetu³eÛeme keÀe HeéJeOeeve efkeÀ³ee ie³ee
nw~ (iii) Premium paid on leasehold land is amortised over the period of
lease.
iii) HeÆeOeeefjle Yetefce Hej HeóÊe Heérefce³ece HeÆs keÀer DeJeefOe ceW HeefjμeesefOele nw~
7) REVENUE RECOGNITION:
7. jepemJe efveOee&jCe ë
(a) Income/Expenditure is generally accounted for on accrual basis,
keÀ) mece³e-mece³e Hej Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoμeeefveoxμeeW kesÀ Devegmeej, peneB except in the case of income on NPAs which is recognised on
Dee³e keÀe efveOee&jCe Jemetueer Hej neslee nw, Devepe&keÀ Deeefmle³eeW keÀes íesæ[keÀj realisation, in terms of the RBI guidelines issued from time to
Dee³e/J³e³e keÀe uesKeebkeÀve meeceev³ele³ee HeésodYeJeve DeeOeej Hej efkeÀ³ee peelee nw. time.
Ke) SveHeerS KeeleeW ceW ngF& Jemetueer keÀe efJeefve³eespeve Henues y³eepe nsleg efkeÀ³ee peeS Deewj (b) The recoveries made from NPA accounts are appropriated first
towards interest and thereafter towards other dues.
yeeo ceW Dev³e os³eleeDeeW kesÀ efueS~
8) EMPLOYEE BENEFITS:
8. keÀce&®eejer ueeYeë
(a) Contribution to the Provident Fund is charged to Profit and
keÀ) YeefJe<³e efveefOe ceW Debμeoeve kesÀ efueS ueeYe-neefve Keeles keÀes HeÝeeefjle efkeÀ³ee Loss Account.
ie³ee nw~
(b) Contribution to recognised Gratuity Fund , Pension Fund and
Ke) GHeoeve efveefOe ³eesieoeve, HeWMeve efveefOe leLee mebef®ele DeJekeÀeMe kesÀ vekeÀoerkeÀjCe the provision for encashment of accumulated leave and
nsleg ÒeeJeOeeve Deewj DeefleefjkeÌle mesJeeefveJe=efÊe ueeYe JeemleefJekeÀ DeeOeej Hej Yegieleeve additional retirement benefits are made on actuarial basis and
efkeÀ³ee peelee nw leLee ueeYe neefve Keeles keÀes ÒeYeeefjle efkeÀ³ee peelee nw~ charged to Profit and Loss Account.
ie) Hegvejeref#ele S Sme 15 Üeje 31.03.2007 lekeÀ DeeJeM³ekeÀ Devleje&äêr³e os³elee (c) The effect of transitional liability till 31.03.2007 as required by
ÒeYeeJe keÀes HeeB®e Je<eeX keÀer DeJeefOe lekeÀ meerOes J³e³e kesÀ ©He ceW Hen®eevee peelee Revised AS 15 has been recognised as an expense on straight
line basis over a period of five years.
nw~
9) LEASED ASSETS:
9. HeÆeke=Àle Deeefmle³eeB ë
Lease Income is recognised based on the Internal Rate of Return
HeÆeW keÀer Dee³e keÀe efveOee&jCe HeÆs keÀer HeéLeefcekeÀ DeJeefOe Hej DeevleefjkeÀ HeéfleHeÀue Hej method over the primary period of the lease and is accounted for in
He×efle kesÀ Devegmeej efkeÀ³ee ie³ee nw Deewj GvekeÀe uesKeebkeÀve Yeejleer³e meveoer uesKeekeÀej accordance with the Accounting Standard 19 on “Accounting for
mebmLeeve (DeeF&meerSDeeF&) Üeje peejer efkeÀ³es ie³es uesKeebkeÀve ceevekeÀ 19 ’HeÆs kesÀ efueS Leases”, issued by The Institute of Chartered Accountants of India
uesKeebkeÀve“ kesÀ Devegmeej efkeÀ³ee ie³ee nw ~ (ICAI).
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10 . Òeefle Mes³ej Depe&veë 10) EARNING PER SHARE:
Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer ’Òeefle Mes³ej Dee³e“ uesKeekeÀej mlej Basic and Diluted earnings per equity share are reported in accordance
with the Accounting Standard 20 “Earnings per share” issued by The
20 kesÀ Deveg©He Òeefle FeqkeÌJeìer Mes³ej cetue leLee lejue Dee³e efjHeesì& keÀer ieF& 1 Òeefle
Institute of Chartered Accountants of India. Basic earnings per equity
FeqkeÌJeìer Mes³ej cetue Dee³e keÀer HeefjkeÀueve DeJeefOe nsleg yekeÀe³ee FeqkeÌJeìer Mes³ej Yeeefjle share are computed by dividing net income by the weighted average
Deewmele mebK³ee keÀe GHe³eesie keÀj efkeÀ³ee ie³ee nw~ Òeefle FeqkeÌJeìer Mes³ej [e³eu³etìs[ number of equity shares outstanding for the period. Diluted earnings
Depe&ve keÀer ieCevee, FeqkeÌJeìer Mes³ejeW keÀer Yeeefjle Deewmele mebK³ee SJeb DeJeefOe kesÀ oewjeve per equity share are computed using the weighted average number of
yekeÀe³ee [e³eu³etìs[ mebYeeJ³e FeqkeÌJeìer Mes³ejeW keÀe GHe³eesie keÀj keÀer peeleer nw~ equity shares and dilutive potential equity shares outstanding during
the period.
11. Dee³e Hej keÀj
11) TAXES ON INCOME:
Yeejleer³e meveoer uesKeekeÀej mebmLeeve (DeeF&meerSDeeF&) Üeje peejer uesKeebkeÀve ceevekeÀ -
Income Tax comprises the current tax provision and net change in
22, ’Dee³e Hej keÀjeW kesÀ efueS uesKeebkeÀve“ kesÀ DevegªHe Dee³ekeÀj ceW Je<e& kesÀ oewjeve deferred tax assets or liabilities in the year, in accordance with the
Jele&ceeve keÀj HeéJeOeeve Deewj Deeefmle³eeB ³ee os³eleeDeeW Hej DeemLeefiele keÀj ceW μeg× Accounting Standard 22 , “Accounting for Taxes on Income” issued
HeefjJele&ve μeeefceue nQ~ by ICAI.
12 . Deeefmle³eeW keÀer neefveë 12) IMPAIRMENT OF ASSETS:
De®eue Deeefmle³eeW (Hegvecet&u³eebefkeÀle Deeefmle³eeW meefnle) Hej ³eefo keÀesF& Deeefmle³eeW keÀer Impairment losses, if any on Fixed Assets (including revalued assets)
are recognised and charged to Profit and Loss Account in accordance
Devepe&keÀlee nw lees Hen®eeveer ieF& nw leLee Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje
with the Accounting Standard 28 “Impairment of Assets” issued by
peejer uesKee ceevekeÀ 28 ’Deeefmle³eeW keÀer Devepe&keÀlee“ Deveg©He ueeYe-neefve Keeles keÀes The Institute of Chartered Accountants of India.
ÒeYeeefjle keÀer ieF& nw~
13) PROVISIONS, CONTINGENT LIABILITIES AND
13 . ÒeeJeOeeve, DeekeÀefmcekeÀ os³eleeSb Deewj DeekeÀefmcekeÀ Deeefmle³eebë CONTINGENT ASSETS:
Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer uesKee ceevekeÀ 29 ``ÒeeJeOeeve DeekeÀefmcekeÀ As per the Accounting Standard 29 “Provisions, Contingent Liabilities
os³eleeSb leLee DeekeÀefmcekeÀ Deeefmle³eeB'' kesÀ Devegmeej yeQkeÀ ÒeeJeOeeveeW keÀer Hen®eeve and Contingent Assets” issued by The Institute of Chartered
Accountants of India, the Bank recognises provisions only when it
Gmeer mece³e keÀjleer nw peye efJeiele Ieìvee kesÀ HeefjCeecemJe©He Jele&ceeve ceW oeef³elJe has a present obligation as a result of a past event, it is probable that
jnlee nw~ ³en mebYeJe nw efkeÀ m$eeWlees kesÀ yeefnie&ceve ceW DeeefLe&keÀ ueeYe meceeefJe<ì nes leLee an outflow of resources embodying economic benefits will be required
peye Yejesmescebo ÒeekeÌkeÀueve jeefMe keÀe oeef³elJe efveefce&le nesiee leye oeef³elJees kesÀ efveHeìeve to settle the obligation and when a reliable estimate of the amount of
kesÀ efueS FmekeÀer DeeJeM³ekeÀlee nesieer~ the obligation can be made.
efJeÊeer³e efJeJejCeesb ceW DeekeÀefmcekeÀ Deeefmle³eeW keÀer ceev³elee veneR nw keÌ³eeWefkeÀ Fmemes Dee³e Contingent Assets are not recognized in the financial statements since
this may result in the recognition of income that may never be
keÀer Hen®eeve nesieer efpemekeÀer Gieener keÀceer ngF& ner veneR~ realised.
81
Devegmet®eer - 18 ë SCHEDULE - 18
KeeleeW kesÀ Yeeie kesÀ ªHe ceW veesì NOTES FORMING PART OF ACCOUNTS
1. Je<e& kesÀ oewjeve yeQkeÀ ves DebefkeÀle cetu³e Òel³eskeÀ ©He³es 10/- kesÀ 500 Mes³ejeW (efHeíues Je<e& 1. During the year, the Bank annulled the forfeiture in respect of 500
kesÀ 400) Mes³ejeW kesÀ meceHenjCe keÀes jÎ efkeÀ³ee~ HeÀuemJe©He ©He³es 5000 keÀer jeefMe (previous year 400) equity shares of face value of Rs. 10 each.
(efHeíues Je<e& ©. 4000) meceHenjCe Mes³ej Keeles mes ®egkeÀlee Hetbpeer ceW peesæ[er ieF& nw~ Consequently, an amount of Rs. 5000 (previous year Rs. 4000) has
been transferred from Forfeited Shares Account to paid up capital.
2. DeveHetjkeÀ Keelee uesKes keÀe legueve Deewj uesKee meceeOeeve efJeosMeer MeeKee Deewj veesmìês
2. Balancing of Subsidiary Ledger Accounts and confirmation /
KeeleeW mes Hegef<ì/uesKee meceeOeeve Deewj G®eble, os³e-[êHeÌì, meceeMeesOeve efYeVelee Deeefo
reconciliation of balances with foreign branches and NOSTRO
ceW ÒeefJeef<ì³eeW keÀe mecee³eespeve ®eeuet Òeef¬eÀ³ee kesÀ ªHe ceW Òeieefle Hej nw~ efJe®eejeOeerve Accounts, and adjustment of entries in Suspense, Drafts Payable,
Debeflece meceeMeesOeve / GHejeskeÌle keÀe mecee³eespeve SJeb GmekeÀe Hetje ÒeYeeJe ³eefo Keeles Clearing Difference, etc. is in progress on an on-going basis. Pending
ceW keÀesF& nes lees ÒeyebOeve kesÀ efJe®eej mes GmekeÀe keÀesF& celeueye veneR nw~ final clearance / adjustment of the above, the overall impact, if any, on
the accounts, in the opinion of the management, is not likely to be
15.03.2009 lekeÀ Deblej MeeKee keÀejesyeej kesÀ efJe<e³e ceW ÒeefJeef<ì³eeW keÀe ÒeejbefYekeÀ significant.
efceueeve efkeÀ³ee ie³ee nw~ Mes<e ÒeefJeef<ì³eeW kesÀ efceueeve/meceeOeeve nsleg ÒeYeeJeer ªHe ceW Initial matching of debit & credit outstanding entries in various heads
DevegJeleea keÀe³e& efkeÀ³ee pee jne nw~ GHejeskeÌle Debeflece efveHeìeve/mecee³eespeve keÀe ÒeyebOeve of accounts included in Inter office Adjustments has been completed
keÀer je³e ceW uesKeeW Hej meceûe ÒeYeeJe veieC³e jnsiee~ up to 15.03.2009 for the purpose of reconciliation, which, is in
progress. Pending final clearance / adjustment of the above, the overall
3. Je<e& kesÀ oewjeve Yeejle ceW yeQkeÀ kesÀ mJeeefcelJe keÀer 250 mebHeefÊe³eeW ceW mes Yeejle ceW impact, if any, on the accounts, in the opinion of the management, is
mJeeefcelJe kesÀ kegÀue cetu³e keÀe 78% mebmLeeefHele keÀjles ngS 98 ®egefveboe G®®e cetu³e keÀer not likely to be significant.
mebHeefÊe³eeW (©. 353.36 keÀjesæ[ keÀer cetue ueeiele kesÀ meeLe) keÀe Hegveë cetu³eebkeÀve efkeÀ³ee 3. Out of 250 properties owned in India, the bank had, during last year
revalued 98 selected high value properties (with original cost of
ie³ee ~ Devegceesefole cetu³eebkeÀkeÀ Üeje efveOee&efjle cetu³e kesÀ DeeOeej Hej Hegveë cetu³eebkeÀve Rs. 353.36 crore) constituting 78% of the total value of the properties
efkeÀ³ee ie³ee nw Deewj HeefjCeeefcekeÀ ©. 1668.69 keÀjes[b keÀer cetu³e Je=ef× Hegvecet&u³eebkeÀve owned in India. The revaluation had been done on the basis of the
Òeejef#ele ceW pecee keÀj oer ieF& nw~ value determined by the approved valuer and the resultant appreciation
of Rs. 1668.69 crore was credited to revaluation reserve.
4. efvecveefueefKele peevekeÀejer keÀe Yeejleer³e efjpeJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Devegmeej
4. The following information is disclosed in terms of guidelines issued
ÒekeÀìve efkeÀ³ee ie³ee nw~ by RBI:
(S) Hetbpeer ë a) Capital:
ceoW 31.03.2009 31.03.2008 Items 31.03.2009 31.03.2008

i) meerDeejSDeej (%) i) CRAR (%)
yemesue-I 13.21% 12.95%
Basel-I 13.21% 12.95%
Basel-II 13.01% 12.04%
yemesue-II 13.01% 12.04%
ii) meerDeejSDeej - efì³ej I Hetbpeer (%) ii) CRAR - Tier I Capital (%)
Basel-I 8.73% 8.19%
yemesue-I 8.73% 8.19%
Basel-II 8.91% 7.70%
yemesue-II 8.91% 7.70%
iii) meerDeejSDeej - efì³ej II Hetbpeer (%) iii) CRAR - Tier II Capital (%)
Basel-I 4.48% 4.76%
yemesue-I 4.48% 4.76%
Basel-II 4.10% 4.34%
yemesue-II 4.10% 4.34%
iv) Yeejle mejkeÀej keÀer μes³ej Oeeefjlee keÀe 64.47% 64.47%
iv) Percentage of the shareholding of 64.47% 64.47%
Heéfleμele the Government of India.

v) keÌ³etDeeF&Heer ©ì kesÀ Üeje FefkeÌJeìer Mes³ej peejer v) Issue of Equity shares through
keÀjvee QIP route (Rs. in crore)
Mes³ej kewÀHeerìue Metv³e 37.77 Share Capital NIL 37.77
Mes³ej Òeerefce³ece Metv³e 322.04 Share Premium NIL 1322.04
vi) Je<e& kesÀ oewjeve efì³ej-I Hetbpeer kesÀ ªHe ceW JeefOe&le 400.00 655.00 vi) Amount of Innovative Perpetual Debt 400.00 655.00
veJeesvces<ekeÀejer melele $eÝCe (DeeF&Heer[erDeeF&) Instruments (IPDI) raised as Tier I capital
efueKele keÀer jeefMe (©. keÀjesæ[ ceW) during the year (Rs. in crores)
vii) Je<e& kesÀ oewjeve JeefOe&le He´Jej efì³ej-II efueKelees 500.00 Metv³e vii) Amount of Upper Tier-II instruments 500.00 Nil
keÀer jeefMe (ª. keÀjesæ[ ceW) raised during the year (Rs. in crore)
82
yeQkeÀ ves efvecveefueefKele veJeesvces<e melele $eÝCe efueKele HetBpeer DeeJeM³ekeÀlee keÀes yeæ{eves kesÀ efueS The bank has raised following Innovative Perpetual Debt Instruments to
efkeÀ³ee nwë augment capital requirements:
(Rs. in crores)
Je<e& kesÀ oewjeve ÒekeÀej jeefMe meerDeejSDeej HeefjkeÀueve Raised during Nature Amount Reckoned for the
JeefOe&le kesÀ Òe³eespeve nsleg ieCevee the year purpose of CRAR
(YeeefjyeQ kesÀ computation (as
efoMee efveoxMeevegmeej) per RBI guidelines )
2006-07 veJeesvces<e melele 430.88 430.88 (³etSme 2006-07 Innovative 430.88 430.88 (USD
$eÝCe efueKele (efJeosMeer cegêe ceW [euej 85 efceefue³eve Perpetual (USD 85 Mn 85 Mn.)
(DeeFHeer[erDeeF&) ³etSme [euej (efì³ej I) Debt raised in (Tier I)
85 efceefue³eve Instrument foreign
keÀer Je=ef×)ë (IPDI) currency)
2007-08 DeeFHeer[erDeeF& 655.00 655.00 2007-08 IPDI 655.00 655.00
2008-09 DeeFHeer[erDeeF& 400.00 400.00 2008-09 IPDI 400.00 400.00
FmekesÀ DeefleefjkeÌle HetBpeer DeeJeM³ekeÀlee mebJeOe&ve kesÀ efueS yeQkeÀ ves efì³ej efueKeleeW ceW Je=ef× In addition to Tier I instruments, the bank has raised following Tier II
keÀer nw~ instruments to augment capital requirements.
(©. keÀjesæ[ ceW) (Rs. in crores)
Je<e& kesÀ oewjeve He´keÀj jeefMe meerDeejSDeej HeefjkeÀueve Raised during Nature Amount Reckoned for the
JeefOe&le kesÀ Òe³eespeve nsleg ieCevee the year purpose of CRAR
(YeeefjyeQ kesÀ computation (as
efoMee efveoxMeevegmeej) per RBI guidelines )
2006-07 ÒeJej efì³ej II 1218.32 2006-07 Upper Tier II 1218.32

(efJeosMeer cegêe ceW ³et.Sme. 1218.32 (USD 1218.32
240 Mn. raised (Tier II)
[euej 240 efceefue³eve (efì³ej II)
in foreign
keÀer Je=e×
f currency
2006-07 ÒeJej efì³ej II 732 732
2006-07 Upper Tier II 732 732
2008-09 ÒeJej efì³ej II 500 500
2008-09 Upper Tier II 500 500
2002-03 efì³ej II 450 90
2002-03 Lower Tier II 450 90
2003-04 efì³ej II 550 550
2003-04 Lower Tier II 550 550
2004-05 efì³ej II 300 300
2004-05 Lower Tier II 300 300
2005-06 efì³ej II 950 950
2005-06 Lower Tier II 950 950
Note: Effective from current year, floating provision for NPA is reduced
veesìë SveHeerS kesÀ efueS Jele&ceeve Je<e& mes ÒeYeeJeer DeefmLej ÒeeJeOeeve mekeÀue SveHeerS mes keÀce
from gross NPA to arrive at net NPA and is not taken as part of Tier II
efkeÀ³es ie³es efpememes Meg× SveHeerS efvekeÀeue keÀj Hetbpeer kesÀ efì³ej II Yeeie ceW meerDeejSDeej keÀer capital for computation of CRAR as per change in Bank’s Accounting
ieCevee yeQkeÀ keÀer veF& uesKee veerefle kesÀ Devegmeej keÀer ieF&~ ³eefo yemesue-I, efì³ej II kesÀ Debleie&le policy. If the said change had not been made, under BASEL-I, Tier II
HetBpeer ceW veneR efkeÀS ieS lees peesefKece Yeeefjle Deeefmle³eeB ©. 325.92 keÀjesæ[ lekeÀ DeefOekeÀ nes capital and Risk Weighted Assets would have been higher by Rs. 325.92
ieF& nesleer Deewj meerDeejSDeej 0.20% lekeÀ DeefOekeÀ neslee~ crore and CRAR would have been higher by 0.20%.
Fmeer lejn mes yemesue-II, efì³ej-II HetBpeer ceW ©. 325.92 keÀjesæ[ lekeÀ keÀer Je=ef× nes ieF& nesleer Similarly, under BASEL-II, Tier II capital would have been higher by Rs.
Deewj meerDeejSDeej 0.24% lekeÀ DeefOekeÀ HengB®e ie³ee neslee~ 325.92 crore and CRAR would have been higher by 0.24%.
(Ke) Devepe&keÀ Deeefmle³eeB (SveHeerS) (b) Non-Performing Assets (NPAs)
31 cee®e& 2009 keÀes Meg× DeefûeceeW ceW Meg× SveHeerS keÀer ÒeefleMelelee The percentage of net NPAs to net advances as at 31st March,
0.44% (efJeiele Je<e& 0.52%) jner ~ 2009 is 0.44% (Previous year 0.52%).
(Me) ÒeeJeOeeve SJeb DeekeÀefmcekeÀleeSb (c) Provisions & Contingencies:
ueeYe SJeb neefve Keeles ceW oMee&S ieS ÒeeJeOeeve SJeb DeekeÀefmcekeÀleeDeeW keÀe The break-up of “Provisions and Contingencies” appearing in
efJeJejCe efvecveevegmeej nwë the Profit and Loss Account is as under:
ceos]b 2008-09 2007-08 Items 2008-09 2007-08
Devepe&keÀ Deeefmle³eeW nsleg ÒeeJeOeeve 622.69 697.25 Provision for NPA 622.69 697.25
efveJesMeeW kesÀ cetu³e ceW cetu³eÛeme 474.06 83.42 Depreciation in Value of Investments 474.06 83.42
keÀjeOeeve nsleg ÒeeJeOeeve (DeemLeefiele keÀj meefnle) 1157.08 675.31 Provision for Taxation (including deferred tax) 1157.08 675.31
ceevekeÀ Deeefmle³eeW kesÀ efueS ÒeeJeOeeve 87.64 165.51 Provision on Standard Assets 87.64 165.51
Dev³e ÒeeJeOeeve (DemLee³eer ÒeeJeOeeve) 107.99 70.32 Other Provisions (including floating provisions) 107.99 70.32
kegÀue ]peesæ[ 2449.46 1691.81 Grand Total 2449.46 1691.81
83
([er) keÀejesyeej DevegHeeleë (d) Business Ratios
ceoW 31-03-2009 31-03-2008 Items 31-03-2009 31-03-2008
(i) Deewmele keÀe³e&Meerue efveefOe³eeW ceW y³eepe (i) Interest Income as a percentage
Dee³e keÀe ÒeefleMele 8.09 7.71 to average working funds 8.09 7.71
(ii) Deewmele keÀe³e&Meerue efveefOe³eeW ceW iewj y³eepe (ii) Non-Interest Income as a percentage
Dee³e keÀe ÒeefleMele 1.51 1.32 to average working funds 1.51 1.32
(iii) Deewmele keÀe³e&Meerue efveefOe³eeW ceW Heefj®eeueve (iii) Operating Profit as a percentage
ueeYe keÀe ÒeefleMele 2.70 2.31 to average working funds 2.70 2.31
(iv) Deeefmle³eeW Hej ÒeefleHeÀue 1.49 1.25 (iv) Return on Assets 1.49 1.25
(v) Òeefle keÀce&®eejer keÀejesyeej (©. ueeKeeW ceW) (v) Business per employee (Rs. in lakh)
(Deblej yeQkeÀ peceejeefMe³eeW keÀes íesæ[keÀj Deewj (deposits excluding inter-bank,
DeefûeceeW keÀes peesæ[keÀj) 833 652 plus advances) 833 652
(vi) Òeefle keÀce&®eejer ueeYe (©. ueeKe ceW) 7.49 4.95 (vi) Profit per employee (Rs. in lakh) 7.49 4.95
F&) Deeefmle os³elee HeýebOeve (e) Asset Liability Management
Deeefmle³eeW SJe os³eleeDeeW keÀer kegÀí ceoeW keÀe HeefjHekeÌJelee He´keÀej Maturity pattern of certain items of assets and liabilities
( ©. keÀjesæ[ ceW / Rs. in crores)
1 efove 2 mes 7 8 mes 14 15 mes 28 29 efove mes 3 cenerves 6 cenerveeW mes 1 Je<e& mes 3 Je<eeX mes 5 Je<e& peesæ[
efove efove efove 3 cenerves mes DeefOekeÀ SJeb DeefOekeÀ SJeb DeefOekeÀ SJeb DeefOekeÀ SJeb mes
ceoW / Items lekeÀ 6 cenervees lekeÀ 1 Je<e& lekeÀ 3 Je<eeX lekeÀ 5 Je<eeX lekeÀ DeefOekeÀ
Day 1 2 to 7 8 to 14 15 to 28 29 days Over 3 Over 6 Over 1 Over 3 Over 5 Total
days days days to 3 to months months year & years & years
months & up to & up to up to up to
6 months 1 year 3 years 5 years
peceejeefMe³eeb
Deposits 9492.76 5548.51 5287.21 10374.53 16769.36 31717.93 20666.41 25805.46 16130.92 47915.39 189708.48
Deefûece
Advances 16505.49 2373.81 1874.85 4670.86 22907.19 14949.46 10757.38 20288.25 14225.46 34356.63 142909.38
efveJesMe
Investments 4.55 220.90 239.20 681.03 2045.89 906.25 1945.52 6826.70 5892.91 33844.24 52607.18
GOeej
Borrowings 248.20 2183.52 0.02 244.83 428.58 1011.17 288.55 4619.97 45.26 416.87 9486.97
efJeosMeer cegêe Deeefmle³eeb

Foreign Currency Assets 148.87 2819.55 22.04 696.49 730.33 238.75 116.63 199.28 6.20 3423.80 8401.94
efJeosMeer cegêe os³eleeSb

Foreign Currency Liabilities 117.84 954.83 142.13 334.90 3725.09 1417.30 1310.99 995.23 180.85 871.34 10050.50
GHe³eg&keÌle DeebkeÀæ[es keÀe meceskeÀve Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoμeeefveoxμeeW Deewj HeýebOeve Üeje ueieeS ieS Devegceeve kesÀ DeeOeej Hej efkeÀ³ee ie³ee nw Deewj uesKee Hejer#ekeÀeW Üeje ceev³e efkeÀ³ee ie³ee
nw~
The above data has been compiled on the basis of the guidelines of RBI and certain assumptions made by management and have been relied upon by
Auditors.
84
SHeÀ) Deeefmle iegCeJeÊee (f) Asset Quality
Devepe&keÀ Deeefmle³eeb Non-Performing Assets
ceoW 2008-09 2007-08 Items 2008-09 2007-08
(i) Meg× DeefûeceeW ceW mes Meg× SveHeerS (%) 0.44% 0.52% (i) Net NPAs to Net Advances (%) 0.44% 0.52%
(ii) SveHeerS (mekeÀue) kesÀ efueS Heefj®eeueve (ii) Movement of NPAs (Gross)
(keÀ) DeejbefYekeÀ Mes<e 1930.92 2100.49 a) Opening balance 1930.92 2100.49
(Ke) Je<e& kesÀ oewjeve HeefjJeOe&ve 2099.73 1365.27 b) Additions during the year 2099.73 1365.27
(ie) Je<e& kesÀ oewjeve Ieì 1559.77 1534.84 c) Reductions during the year 1559.77 1534.84
(Ie) Fefle Mes<e 2470.88 1930.92 d) Closing balance 2470.88 1930.92
(iii) Meg× SveHeerS keÀe ®eæ{eJe Gleej (iii) Movement of Net NPAs
(Ke) Je<e& kesÀ oewjeve HeefjJeOe&ve 539.96 655.30 b) Additions during the year 539.96 655.30
(ie) Je<e& kesÀ oewjeve keÀceer 503.73 875.35 c) Reductions during the year 503.73 875.35
(Ie) Fefle Mes<e 628.21 591.98 d) Closing balance 628.21 591.98
(iv) SveHeerS kesÀ efueS ÒeeJeOeeveeW keÀer efmLeefle (iv) Movement of provisions for NPAs
(Ke) Je<e& kesÀ oewjeve efkeÀS ie³es ÒeeJeOeeve 739.39 747.25 b) Addition during the year (including
DeefOekeÀ ÒeeJeOeeve keÀes yeÆs Keeles efueKevee/HegvejebkeÀve keÀjvee 485.80 642.44 floating provision of Rs. 95 crore) 739.39 747.25
(ie) Fefle Mes<e 1712.81 1459.22 c) Reductions during the year 485.80 642.44
d) Closing balance 1712.81 1459.22
efìHHeCeerë 1. Meg× SveHeerS efJeefJeOe pecee ceW Demecee³eesefpele Heæ[s ngS iewj Jemetueer y³eepe/ Note : 1. Net NPA is arrived at after adjusting NPA Provisions/Credits
F&meerpeermeer oeJes efveHeìeve Fl³eeefo kesÀ SveHeerS ÒeeJeOeeve/yekeÀe³eeW kesÀ mecee³eespeve of Unrealised Interest/ECGC claims settled etc. lying
kesÀ HeM®eele ÒeeHle ngS nw~ unadjusted in Sundry Credits.
2. SveHeerS kesÀ efueS Jele&ceeve Je<e& mes ÒeYeeJeer DeefmLej ÒeeJeOeeve mekeÀue SveHeerS mes 2. Effective from current year, floating provision for NPA is
keÀce efkeÀ³es ie³eW, efpememes Meg× SveHeerS efvekeÀeue keÀj HetBpeer kesÀ efì³ej II Yeeie ceW included in calculation of Net NPA and is not taken as part of
meerDeejSDeej keÀer ieCevee yeQkeÀ keÀer veF& uesKee veerefle kesÀ Devegmeej keÀer ieF&~ Tier II capital for computation of CRAR as per change in
Bank’s Accounting policy. If the said change had not been
³eefo GHejeskeÌle yeoueeJe veneR efkeÀ³es peeles lees Meg× SveHeerS ©. 325.92 keÀjesæ[ made, Net NPAs would have been higher by Rs. 325.92 crore
lekeÀ DeefOekeÀ nes ie³ee neslee SJeb Meg× SveHeerS DevegHeele 0.22% lekeÀ~ and net NPA ratio would have been higher by 0.22%.
3. Jele&ceeve Je<e& meW yeQkeÀ ves mebefoiOe Deeefmle³eeW ceW MeerIe´ ÒeeJeOeeve keÀer veerefle 3. Effective from current year, bank has adopted policy for
DeHeveeF& nw~ leovegmeej lee. 31.03.2009 keÀes meYeer mebefoiOe Deeefmle³eeW nsleg accelerated provisioning for Doubtful assets. Accordingly, 100%
100% ÒeeJeOeeve efkeÀ³ee ie³ee nw pees DeejyeerDeeF& Üeje efveOee&efjle ojeW meefnle provision for doubtful asset is made for all doubtful assets as on
ÒeeJeOeeve efkeÀ³es peeves kesÀ ³eLee efJe©× nw~ Fme yeoueeJe kesÀ HeefjCeecemJe©He 31.03.2009, as against the practice of making provision in
mebefoiOe Deeefmle³eeW ceW DeefOekeÀ ÒeeJeOeeve ©. 341 keÀjesæ[ lekeÀ HengB®e ie³ee nw accordance with the rates prescribed by RBI. As a result of this
efpemekeÀe HeefjCeeceer Demej ÒeeJeOeeve Deewj DeekeÀefmcekeÀlee, Meg× ueeYe, Deejef#ele change, provision for doubtful assets is higher by Rs. 341 crore
Deewj DeeefOekeÌ³e DeefûeceeW Hej Heæ[e nw~ with consequential impact on Provision and Contingencies, Net
Profits, Reserves & Surplus and Advances.
(peer) mebJesoveMeerue #es$e kesÀ efueS GOeej osvee (g) Lending to Sensitive Sector
efj³eue Fmìsì #es$e kesÀ efueS SkeÌmeHeespej Exposure to Real Estate Sector
(©. keÀjesæ[ ceW ) (Rs. in crores)
ÒeJeie& ³eLee ³eLee Category As at As at
31.03.2009 31.03.2008 31.03.2009 31.03.2008
S) Òel³e#e SkeÌmeHeespej 15838.64 13960.02 a) Direct exposure 15838.64 13960.02
(i) DeeJeemeer³e yebOekeÀ 8381.47 8658.89 (i) Residential Mortgages 8381.47 8658.89
- efpemeceW mes
©. 20 ueeKe lekeÀ DeeJeeme $eÝCe 5192.60 4673.14
- Out of which housing loans upto
Rs. 20 Lakh 5192.60 4673.14
(ii) J³eJemeeef³ekeÀ efj³eue Fmìsì 7379.22 5185.40 (ii) Commercial Real Estate 7379.22 5185.40
(iii) efiejJeer jKeer ie³eer ÒeefleYetefle³eeW (SceyeerSme)
(iii) Investments in Mortgage
Deewj Dev³e ÒeefleYeteflele SkeÌmeHeespej Backed Securities (MBS) and
ceW efveJesMe 77.95 115.73 other securitised exposures 77.95 115.73
S. DeeJeemeer³e 5.85 113.91 a. Residential, 5.85 113.91
yeer. J³eJemeeef³ekeÀ efj³eue Fmìsì 72.10 1.82 b. Commercial Real Estate. 72.10 1.82
yeer) DeÒel³e#e SkeÌmeHeespej b) Indirect Exposure
vesMeveue neGefmebie yeQkeÀ (SveS®eyeer) Deewj Fund based and non-fund based
neGefmebie HeÀeFveWme kebÀHeveer (S®eSHeÀmeer) Hej exposures on National Housing
efveefOe DeeOeeefjle SJeb iewj efveefOe DeeOeeefjle Bank (NHB) and Housing Finance
SkeÌmeHeespej 3863.35 2670.03 Companies (HFCs). 3863.35 2670.03
85
Exposure to Capital Market
Het B p eer yeepeej ceW ef v eJes M e
(Rs. in crores)
ceoW ³eLee efoveebkeÀ ³eLee efoveebkeÀ As at As at
31.03.2009 31.03.2008 Category 31.03.2009 31.03.2008
(i) Direct investment in equity shares, 666.70 362.08
(i) 666.70 362.08
convertible bonds, convertible
PefkeÌJeìer Mes³ej, HeefjJele&veer³e yee@C[, HeefjJele&veer³e
ef[yeW®ej leLee FefkeÌJeìer DeefYecegKe c³eg®egDeue HeÀC[ debentures and units of equity-
ceW efveJesMe efpevekeÀer DeeOeejYetle efveefOe kesÀJeue oriented mutual funds the corpus of
keÀeHeexjsì $eÝCe ceW efveJesMe veneR keÀer ieF&; which is not exclusively invested in
corporate debt;
(ii) Mes³ejes/yee@C[eW/ef[yeW®ejeW/Dev³e ÒeefleYetefle³eeW 55.03 105.58
(ii) Advances against shares/bonds/ 55.03 105.58
debentures or other securities or on
kesÀ mece#e ³ee yespeceeveleer DeeOeej Hej J³eefkeÌle³eeW
keÀes Mes³ejeW (DeeF&HeerDees)/F&SmeDeesHeerSme meefnle) clean basis to individuals for
HeefjJele&veer³e yee@C[/HeefjJele&veer³e ef[yeW®ej Deewj investment in shares (including
FefkeÌJeìer GvcegKe c³eg®egDeue HebÀ[eW keÀer ³etefveìeW ceW IPOs/ESOPs), convertible bonds/
efveJesMe kesÀ efueS Deefûece; convertible debentures and units of
equity-oriented mutual funds;
(iii) 10.65 17.52
(iii) Advances for any other purposes 10.65 17.52
Dev³e Òe³eespeveeW kesÀ efueS Deefûece, peneB Mes³ejeW
³ee HeefjJele&veer³e yee@C[eW ³ee HeefjJele&veer³e ef[yeW®ejeW where shares or convertible bonds
³ee FefkeÌJeìer GvcegKe c³eg®egDeue HebÀ[eW keÀer ³etefveì or convertible debentures or units of
keÀes ÒeeLeefcekeÀ ÒeefleYetefle kesÀ ªHe ceW efue³ee ie³ee nw; equity oriented mutual funds are
taken as primary security;
(iv) 783.79 152.20
(iv) Advances for any other purposes 783.79 152.20
Mes³ejeW ³ee HeefjJele&veer³e yeeC[eW ³ee HeefjJele&veer³e
ef[yeW®ejeW ³ee FefkeÌJeìer GvcegKe c³eg®egDeue HebÀ[eW keÀer to the extent secured by the collateral
³etefveìeW keÀer mebHeeefMJe&keÀ ÒeefleYetefle Üeje ÒeefleYetle security of shares or convertible
meercee lekeÀ, DeLee&le peneB cetueYetle ÒeefleYetefle bonds or convertible debentures or
Mes³ejeW/HeefjJele&veer³e yeeC[eW/HeefjJele&veer³e units of equity oriented mutual funds
ef[yeW®ejeW/FefkeÌJeìer GvcegKe c³eg®egDeue i.e. where the primary security other
HebÀ[eW keÀer ³etefveìeW kesÀ DeueeJee HetCe&le³ee DeefûeceeW than shares/convertible bonds/
convertible debentures/units of equity
oriented mutual funds does not fully
keÀes keÀJej veneR keÀjleer nQ, efkeÀvneR Dev³e
Òe³eespevees kesÀ efueS Deefûece; cover the advances;
(v) mìekeÀ yeéskeÀjeW keÀes peceeveleer SJeb iewj peceeveleer 1449.48 1275.76 (v) Secured and unsecured advances to 1449.48 1275.76
Deefûece SJeb mìe@keÀ yeéskeÀjeW leLee yeepeej stockbrokers and guarantees issued
efveOee&jkeÀeW keÀer Deesj mes peejer ieejbefì³eeB; on behalf of stockbrokers and market
makers;
(vi) m$eesleeW keÀer Je=ef× keÀer Òel³eeMee ceW veF& kebÀHeefve³eeW 0.00 0.00 (vi) Loans sanctioned to corporates 0.00 0.00
keÀer FefkeÌJeìer kesÀ efueS ÒeJele&keÀeW kesÀ DebMeoeve keÀes against the security of shares / bonds /
Hetje keÀjves kesÀ efueS Mes³ejeW/yeeC[eW/ef[yeW®ejeW keÀer debentures or other securities or on
clean basis for meeting promoter’s
contribution to the equity of new
ÒeefleYetefle ³ee Dev³e ÒeefleYetefle³eeW kesÀ mece#e ³ee
yespeceeveleer DeeOeej Hej kebÀHeefve³eeW kesÀ efueS companies in anticipation of raising
mJeerke=Àle $eÝCe; resources;
(vii) DeHesef#ele FefkeÌJeìer ÒeJeen / efveie&ceeW kesÀ mece#e 0.00 0.00 (vii) Bridge loans to companies 0.00 0.00
kebÀHeefve³eeW kesÀ efueS HetjkeÀ $eÝCe; against expected equity flows/issues;
(viii) Underwriting commitments taken up 0.00 0.00
(viii)Mes³ejeW ³ee HeefjJele&veer³e yeeC[eW ³ee HeefjJele&veer³e 0.00 0.00 by the banks in respect of primary
ef[yeW®ejeW ³ee FefkeÌJeìer GvcegKe c³eg®egDeue HebÀ[es kesÀ issue of shares or convertible bonds
ÒeeLeefcekeÀ efveie&ce kesÀ mebyeOe ceW keÀerr ieF& neceeroejer or convertible debentures or units of
Òeefleye×leeSb; equity oriented mutual funds;
(ix) Financing to stockbrokers for margin 0.00 0.00
(ix) ceeefpe&ve J³eJemee³e nsleg mìe@keÀ yeéskeÀjesb kesÀ efueS 0.00 0.00 trading;
(x) All exposures to Venture Capital 0.00 0.00
efJeÊeHees<eCe;
(x) GÐece kesÀ efueS Hetbpeer efveefOe nsleg meYeer efveJesMeeW 0.00 0.00 Funds (both registered and
(Hebpeerke=Àle Deewj DeHebpeerke=Àle oesveeW) keÀes FefkeÌJeìer unregistered) will be deemed to be
on par with equity and hence will be
reckoned for compliance with the
kesÀ yejeyej ceevee peeSiee Deewj Fme ÒekeÀej Hetbpeer
yeepeej efveJesMe meercee (Òel³e#e Deewj DeÒel³e#e capital market exposure ceilings
oesveeW) kesÀ Devegmeej ieCevee keÀer peeSieer~ (both direct and indirect)
(xi) HetBpeer yeepeej ceW kegÀue efveJesMe 2965.65 1913.14 (xi) Total Exposure to Capital Market 2965.65 1913.14
Hetbpeer yepeejceW ª. 2965.65 keÀjesæ[ keÀj efveJesMe, ©. 3451.11 keÀjesæ[ keÀer meercee kesÀ Yeerlej The exposure to capital market Rs.2965.65 crore is within the limit of
nw (DeLee&le 31.03.2008 keÀes yeQkeÀ kesÀ efveJeue ª. 8627.77 keÀjesæ[ keÀe 40%) Hetbpeer yeepeej Rs. 3451.11 crore (i.e. 40% of Bank’s Net Worth Rs.8627.77 crore as on
ceW He´l³e#e efveJesM ª. 666.70 keÀjesæ[ nw Deewj yeQkeÀ kesÀ efveJeue cetu³e kesÀ 20% kesÀ Yeerlej nw 31.03.2008). The direct exposure to capital market is Rs.666.70 crore and
(31.03.2008 keÀes ª. 8627.77 keÀjesæ[) is within 20% of Bank’s Net Worth (Rs. 8627.77 crore as on 31.03.2008)
86
(S®e) i) HeýebOeve Üeje ³eLee mecesefkeÀle Hegveieþ&ve kesÀ DeO³ee³eOeerve $eÝJe Deeefmle³eeW keÀe (h) i) Details of Loan Assets subjected to Restructuring as computed
efJeJejCe by management
(ª. keÀjesæ[ ceW) (Rs. in crores)
meer[erDeej SmeSceF& $eÝCe Dev³e CDR SME Debt Others

J³eJemLee Hegveie&þve Mechanism Restructing
2008-09 2008-09 2008-09 2008-09 2008-09 2008-09
GOeejkeÀlee&DeeQ 2 12953 24189 No. of borrowers 2 12953 24189

Hegveie&efþle keÀer mebK³ee Standard Amount 67.97 1510.73 3677.25
ceevekeÀ yekeÀe³ee jeefMe 67.97 1510.73 3677.25 advances Outstanding
Deefieće Ieeìe (cetu³e ceW Ûeme) 1.95 4.35 32.86 restructured Sacrifice 1.95 4.35 32.86
(diminution in
the value)
Hegveie&efþle DeJe GOeej keÀlee&DeeQ 0 242 358

Sub No. of borrowers 0 242 358
ceevekeÀ keÀer mebK³ee Standard Amount 0 8.84 31.98
advances Outstanding
Deefieće yekeÀe³ee jeefMe 0 8.84 31.98
restructured Sacrifice 0 0.24 0.06
Ieeìe 0 0.24 0.06
(diminution in
(cetu³e ceW Ûeme)
the value)
No. of borrowers 0 6 9
GOeejkeÀlee&DeeQ 0 6 9
Doubtful Amount 0 4.43 0.05
Hegveie&efþle keÀer mebK³ee advances Outstanding
mebefoiOe yekeÀe³ee jeefMe 0 4.43 0.05
restructured Sacrifice 0 0.09 0
Deefieće Ieeìe 0 0.09 0
(diminution in
(cetu³e ceW Ûeme) the value)
No. of borrowers 2 13201 24556
GOeejkeÀlee&DeeQ 2 13201 24556
Total Amount 67.97 1524 3709.28
kegÀue keÀer mebK³ee Outstanding
yekeÀe³ee jeefMe 67.97 1524 3709.28 Sacrifice 1.95 4.68 32.92
Ieeìe 1.95 4.68 32.92 (diminution in
(cetu³e ceW Ûeme) the value)
ii) Hegveie&efþle KeeleeW meyebOeer DeefleefjkeÌle He´keÀìve ii) Additional disclosure regarding restructured accounts
ke´À He´keÀìve mebK³eee jeefMe Sr. Disclosure Number Amount

No (Rupees in
meb (ª.keÀjes[æ ceW)
crore)
1 ³eLee 1 efmelebyej, 2009 ceevekeÀ jns KeeleeW kesÀ 37405 6817.41 1 Application received up to March 31, 37405 6817.41
Hegveie&þve nsleg 31 cee®e& 2009 lekeÀ HeéHle DeeJesove 2009 for restructuring which were
standard as on September 1, 2008
2. ³eLee 31 cee®e& , 2009 (1) kesÀ Debleie&le Devegceesefnle SJeb 35577 4798.71 2. Of (1), proposals approved and 35577 4798.71
keÀe³ee&evf Jele He´mleeJe leLe Fme He´keÀej efJeMes<e efve³eecekeÀ efveHeìeve implemented as on March 31, 2009
nsleg Hee$e ngS SJeb ³eLee legueve He$e keÀer leeefjKe keÀes ceevekeÀ and thus became eligible for special
regulatory treatment and classified as
Deeefmle kesÀ ªHe ceW Jeieeake=Àle standard assets as on the date of the
balance sheet.
3 ³eLee 31 cee®e& , 2009 (1) kesÀ Debleie&le Devegceesefnle SJeb 63 38.01
keÀe³ee&evf Jele Hejbleg ceevekeÀ He´Jeye& ceW Gvvele veneR efkeÀ³es 3 Of (1), proposals approved and 63 38.01
implemented as on March 31, 2009
pee mekesÀ Keeles but could not be upgraded to the
standard category.
4. Heékf e´À³eeOeerMe / keÀe³ee&vJeceve nsleg (1) kesÀ He´mleeJe pees 1740 1966.90 4. Of (1), proposals under process/ 1740 1966.90
³eLee 31 cee®e& , 2009 keÀe ceevekeÀ nw implementation which are standard as
on March 31, 2009
5. ³eLee 31 cee®e& , 2009 SveHeerS ceW HeefjJeefle&le (1) kesÀ 25 13.79 5. Of (1), proposals under process/ 25 13.79
Debleie&le Heékf e´À³eeOeerve / keÀe³ee&vJe³eve nsleg He´mleeJe Hejbleg keÀe³e&ke´Àce implementation which turned NPA
kesÀ HetCe& keÀe³ee&vyeOveve Hej ceevekeÀ Deeefmle kesÀ ªHe ceW Jeieeake=Àle as on March 31, 2009 but are expected
efkeÀS peeves nsleg DeHese#f ele to be classified as Standard Asset on
full implementation of the package.
87
iii) ÒeyebOeve Üeje Je<e& kesÀ oewjeve ³eLee meceWefkeÀle (Dee³eele efmLeefle ceW efkeÀmeeveeW kesÀ iii) Details of Loan assets subjected to restructuring
Hegveie&enf le Keelees mebyebOeer peevekeÀejer) Heveie&þve kesÀ DeO³eOeerve $eÝCe Deeefmle³eeW (Information in respect of restructured accounts of
farmers in distress) as compiled by management during
keÀe y³eewje the year-
ceoW 2008-09 2007-08 Sr. Particulars 2008-09 2007-08
(i) Hegveie&þve, Hegveefve&Oee&jCe, HegveëHej¬eÀeceCe kesÀ 327.58 32.28 No.
DeO³eOeerve $eÝCe Deeefmle³eeW keÀer i) Total amount of loan assets subjected 327.58 32.28
kegÀue jkeÀce to restructuring , rescheduling,
- pees meer[erDeej kesÀ Debleie&le neW 0.00 0.00 renegotiation;
(ii) Hegveie&þve, Hegveefve&Oee&jCe, HegveëHejke´ÀeceCe kesÀ 308.86 31.48 Of which under CDR 0.00 0.00
DeO³eOeerve ceevekeÀ Deeefmle³eeW keÀer ii) Total amount of Standard assets 308.86 31.48
kegÀue jkeÀce subjected to restructuring ,
- pees meer[erDeej kesÀ Debleie&le neW 0.00 0.00
rescheduling, renegotiation;
(iii) Hegveie&þve, Hegveefve&Oee&jCe, HegveëHejke´ÀeceCe kesÀ 18.72 0.80 Of which under CDR 0.00 0.00
DeO³eOeerve DeJe-ceevekeÀ Deeefmle³eeW keÀer iii) Total amount of Sub-Standard assets
kegÀue jkeÀce subjected to restructuring,
rescheduling, renegotiation; 18.72 0.80
- pees meer[erDeej kesÀ Debleie&le nes 0.00 -
Of which under CDR 0.00 0.00
(iv) Hegveie&þve, Hegveefve&Oee&jCe, HegveëHejke´ÀeceCe kesÀ - -
iv) Total amount of Doubtful assets
DeO³eOeerve mebefoiOe Deeefmle³eeW keÀer subjected to restructuring ,
kegÀ} jkeÀce rescheduling, renegotiation; 0.00 0.00
- pees meer[erDeej kesÀ Debleie&le neW 0.00 0.00 Of which under CDR 0.00 0.00
(DeeF&)Deeefmle Hegveie&þve kesÀ ef}S Heélf eYetelf ekeÀjCe/Hegveie&þve kebÀHeveer keÀes yes®eer ieF& efJeÊeer³e (i) Details of Financial Assets sold to Securitisation /Reconstruction
Deeefmle³eeW keÀe efJeJejCe Company for Asset Reconstruction.
ke´À. efJeJejCe 2008-09 2007-08 Sr. Particulars 2008-09 2007-08
meb. No.
1 KeeleeW keÀer mebK³ee 68 105 1 Number of Accounts 68 105
2 Smemeer/Deejmeer keÀes yes®es ie³es KeeleeW keÀe 117.68 62.14 2 Aggregate Value (Net of 117.68 62.14
kegÀ} cetu³e Provisions) of accounts
(HeéJeOeeveeW mes IeìekeÀj) sold to SC/RC
3 kegÀ} HeéfleHeÀue 89.47 114.43 3 Aggregate consideration 89.47 114.43
4 efJeiele Je<eex ceW Debleefjle KeeleeW ceW Jemetue Metv³e Metv³e 4 Additional Consideration NIL NIL
efkeÀ³ee ngDee DeefleefjkeÌle realised in respect of accounts
HeéfleHeÀue transferred in earlier years
5 efveJeue yener cetu³e Hej (30.33) 52.29 5 Aggregate Gain/(Loss) over (30.33) 52.29
kegÀue Dee³e/(neefve) Net Book Value*
*F&meerpeermeer
oeJee JeeHemeer efveOeeefjle jeefMe ©. 2.12 keÀjesæ[ *ECGC claim refund earmarked Rs. 2.12 crore
(pes) Kejeroer ieF&/yes®eer ieF& Devepe&keÀ efJeÊeer³e Deeefmle³eeW keÀe y³eewje (j) Details of Non-Performing financial assets purchased/sold
(keÀ) Kejeroer ieF& Devepe&keÀ efJeÊeer³e Deeefmle³eeW keÀe y³eewje A) Details of Non-Performing financial assets purchased:
ke´À.meb. efJeJejCe 2008-09 2007-08 Sr. Particulars 2008-09 2007-08
No.
1. (keÀ) Je<e& kesÀ oewjeve Kejeros ie³es KeeleeW keÀer Metv³e Metv³e
mebK³ee 1. (a) No. of accounts purchased NIL NIL
during the year
(b) Aggregate outstanding NIL NIL
(Ke) kegÀue yekeÀe³ee Metv³e Metv³e
2. (keÀ) FveceW mes Je<e& kesÀ oewjeve efkeÀleves KeeleeW Metv³e Metv³e 2. (a) Of these, number of accounts NIL NIL
keÀe Hegveie&þve efkeÀ³ee ie³ee restructured during the year
(Ke) kegÀue yekeÀe³ee Metv³e Metv³e (b) Aggregate outstanding NIL NIL
88
(Ke) yes®eer ieF& Devepe&keÀ efJeÊeer³e Deeefmle³eeW keÀe y³eewje B) Details of Non-Performing financial assets sold:
ke´À. efJeJejCe 2008-09 2007-08 Sr. Particulars 2008-09 2007-08
1. yes®es ieS KeeleeW keÀer mebK³ee Nil 6 No.
1. No. of accounts sold Nil 6
2. kegÀue yekeÀe³ee Nil (0.32)
2. Aggregate outstanding Nil (0.32)
3. ÒeeHle kegÀue ÒeefleHeÀue Nil 7.89 3. Aggregate consideration received Nil 7.89
kesÀ) Je<e& kesÀ oewjeve Hegveë Kejero/HeéfleJeleea Hegveë Kejero meewoeW keÀe y³eewje (©. keÀjesæ[ ceW)
k) Details of Repo / Reverse Repo deals done during the year (Rs. in crores)
Je<e& kesÀ oewjeve Je<e& kesÀ oewjeve Je<e& kesÀ oewjeve ³eLee
v³etvelece yekeÀe³ee DeefOekeÀlece yekeÀe³ee owefvekeÀ Deewmele yekeÀe³ee 31 cee®e& 2009
Minimum Maximum Daily Average As on March
outstanding outstanding outstanding 31, 2009
during the year during the year during the year
Hegveë Kejero kesÀ Debleie&le yes®eer ieF& HeéfleYetefle³eeB Securities sold under Repo 1.58 3,645.61 482.08 0.00
Hegveë Kejero kesÀ Debleie&le Kejeroer ieF& HeéfleYetefle³eeB Securities purchased under 0.76 8,031.53 686.08 0.00
reverse Repo
FmeceW Yeejleer³e efj]peJe& yeQkeÀ kesÀ meeLe vekeÀoer mecee³eespeve megefJeOee (SueSSHeÀ) kesÀ Devleie&le efkeÀS ieS meewos μeeefceue nQ (ceeefpe&ve keÀes íesæ[keÀj)
The above includes deals done under Liquidity Adjustment Facility (LAF) with RBI (net of margin).
(Sue)efveJesμe (l) Investments

ceoW ³eLee efoveebkeÀ ³eLee efoveebkeÀ Items As at As at

31-03-09 31-03-08 31-03-09 31-03-08
(1) efveJesμeeW keÀe cetu³e (1) Value of Investments
(i) efveJesμeeW keÀe kegÀue cetu³e (i) Gross Value of Investments

(S) Yeejle ceW 47854.82 37558.86 (a) In India 47854.82 37558.86
(yeer) Yeejle kesÀ yeenj 5462.18 4551.31 (b) Outside India 5462.18 4551.31
(ii) cetu³eÛeme kesÀ efueS HeéJeOeeve (ii) Provisions for Depreciation

(S) Yeejle ceW 142.34 218.44 (a) In India 142.34 218.44
(yeer) Yeejle kesÀ yeenj 567.48 86.64 (b) Outside India 567.48 86.64
(iii) HeefjMeesOeve (iii) Amortisation
(S) Yeejle ceW -- -- (a) In India -- --
(yeer) Yeejle kesÀ yeenj 3.83 2.21
(b) Outside India 3.83 2.21
(iv) efveJesμeeW keÀe Meg× cetu³e
(iv) Net Value of Investments
(S) Yeejle ceW 47712.48 37340.42
(a) In India 47712.48 37340.42
(yeer) Yeejle kesÀ yeenj 4894.70 4462.46
(b) Outside India 4894.70 4462.46
(2) efveJesμe keÀe cetu³eÛeme kesÀ mece#e efkeÀS ngS (2) Movement of provisions held
HeéJeOeeveeW keÀer efmLeefle towards depreciation on investments.
DeejbefYekeÀ μes<e 305.08 221.56 Opening balance 305.08 221.56
peesæ[s ë Je<e& kesÀ oewjeve efkeÀS ngS HeéJeOeeve 707.00 165.37 Add: Provisions made during the year 707.00 165.37
IeìeSb ë yeÆsKeeles [euevee/DeefleefjÊ³e keÀe ÒeefleuesKeve Less: Write-off/ write-back of excess
ÒeeJeOeeve 306.09 81.85 provisions 306.09 81.85
Fefle μes<e 705.99 305.08 Closing balance 705.99 305.08
89
Sce) efveie&cekeÀlee& keÀer iewj-SmeSueDeej efveJesMe met®eer keÀer mebj®evee (©. keÀjesæ[ ceW)
(m) Issuer Composition of Non-SLR Investments Portfolio (Rs. in crores)
ke´À. peejerkeÀlee& jeefμe efvepeer H}smeceWì èfveJesμe ÞesCeer mes jsefìbiejefnle Demet®eerye×
meb. keÀer meercee efvecvelej' HeéfleYetefle³eeW HeéfleYetefle³eeW HeéfleYetefle³eeW
keÀer meercee keÀer meercee keÀer meercee
Sr. Issuer Amount Extent of Extent of Extent of Extent of
No. Private ‘below investment unrated ‘un-listed’
placement grade’ securities securities securities
(1) (2) (3) (4) (5) (6) (7)
1 meeJe&peefvekeÀ GHeke´Àce PSUs 905.86 769.63 67.10 0.00 46.05
2 efJeÊeer³e mebmLeeSB FIs 571.41 442.41 100.00 100.00 162.91
3 yeQkeÀ Banks 2237.45 731.22 0.00 0.00 341.64

4 efvepeer keÀeHeexjsì Private Corporates 2988.16 2064.88 45.60 334.73 370.22
5 mene³ekeÀ kebÀHeefve³eeB/ Subsidiaries/ 397.00 397.00 0.00 0.00 0.00
meb³egkeÌle GÐece Joint Ventures
6 Dev³e Others 1390.58 195.64 0.00 0.00 0.00
7. peesæ[ Total 8490.46 4600.78 212.70 434.73 920.82
IeìeSB ë cetu³eÛeme kesÀ ef}S Less: Provisions held
efkeÀ³ee ie³ee HeéJeOeeve towards Depreciation 543.89 0.00 0.00 0.00 0.00
μeg× NET 7946.57 4600.78 212.70 434.73 920.82
Sve) Devepe&keÀ iewj-SmeSueDeej efveJesμe (n) Non-performing Non-SLR Investments
efJeJejCe 2008-09 2007-08 Particulars 2008-09 2007-08
DeLeμes<e 121.59 74.39 Opening balance 121.59 74.39

Je<e& kesÀ oewjeve HeefjJeOe&ve 98.18 67.12 Additions during the year 98.18 67.12
Je<e& kesÀ oewjeve keÀìewefle³eeb 54.49 19.92 Reductions during the year 54.49 19.92
Fefleμes<e 165.28 121.59 Closing balance 165.28 121.59
Total provisions held 61.88 61.20

Oeeefjle kegÀue HeéJeOeeve 61.88 61.20
(Dees) yeQkeÀ Üeje yeæ{eF& ieF& SkeÀue GOeejkeÀlee& meercee (SmepeerSue), meecetenf keÀ GOeejkeÀlee& (o) Details of Single Borrower Limit (SGL), Group Borrower Limit
meercee (peeryeerSue) keÀe efJeJejCe (GBL) exceeded by the Bank.
De. GOeejkeÀlee& keÀe veece SkeÌmeHeespej mJeerke=Àle 31.03.09 keÀes Sr. Name of the Borrower Exposure Limit Outstanding
¬eÀ. meercee meercee yekeÀe³ee No. Ceiling Sanctioned as on
31.03.09
1. Metv³e --- --- ---
1. Nil --- --- ---
(Exposure is reckoned as Sanctioned Limit or Balance outstanding

($eÝCe peesefKece keÀer ieCevee, mJeerke=Àle meercee ³ee Mes<e yekeÀe³ee pees Yeer DeefOekeÀlece nes, kesÀ whichever is higher.)
Devegmeej keÀer ieF& nw~)
90
Heer) SkeÌmeHeespej keÀer ÞesCeer kesÀ Devegmeej osμe keÀe peesefKece Deewj lelmebyebOeer (p) Risk Category wise Country Exposures and Provisions there
HeéJeOeeve against.
ke´À. peeseKf ece ÞesCeer ³eLee efoveebkeÀ 31-03-09 ³eLee efoveebkeÀ 31-03-08 Sr. Risk Category As at 31-03-09 As at 31-03-08
meb. osμe keÀe Oeeefjle osμe keÀe Oeeefjle No. Country Provision Country Provision
peeseKf ece HeéJeOeeve peeseKf ece HeéJeOeeve Exposure held Exposure held
1 veieC³e 15181.59 13570.29

1 Insignificant 15181.59 13570.29
2 efvecve 1210.18 392.89 2 Low 1210.18 392.89
3 meeOeejCe 1965.72 1576.14 3 Moderate 1965.72 1576.14
4 G®®e 1513.61 552.43 4 High 1513.61 552.43
5 yengle G®®e 256.19 98.13 5 Very High 256.19 98.13
6 ÒeefleyebefOele 447.99 17.08 6 Restricted 447.99 17.08

7 Dee@HeÀ ¬esÀef[ì 102.09 0.10 7 Off credit 102.09 0.10
kegÀue 20677.37 20.00 16207.06 20.00 Total 20677.37 20.00 16207.06 20.00
(keÌ³et) [sejf Jeseìf Je (q) Derivatives

Jee³eoe oj DevegyebOe/y³eepe oj mJewHe Forward Rate Agreement/ Interest Rate Swap
ceoW ³eLee efoveebkeÀ ³eLee efoveebkeÀ Items As at As at

31.03.2009 31.03.2008 31.03.2009 31.03.2008
i) mJewHe DevegyebOe keÀer keÀefuHele 20977.64 28139.72 i) The notional principal of 20977.64 28139.72
cetue jeefμe swap agreements
ii) mebyebefOele He#eeW Üeje DeHeves oeef³elJe 691.23 335.81 ii) Losses which would be incurred if 691.23 335.81
Hetefle& ve efkeÀS peeves kesÀ HeÀuemJeªHe counterparties failed to fulfil their
nesves Jeeueer neefve³eeb obligations under the agreements
iii) mJewHe HeéfkeÀ³ee DeHeveeves Hej yeQkeÀ Üeje (A) (A) iii) Collateral required by the bank upon (A) (A)
DeHesef#ele mecHeeefMJe&keÀ HeéfleYetefle entering into swaps
iv) mJewHe mes DeeS kes´Àef[ì peesefKece (B) (B) iv) Concentration of credit risk arising (B) (B)
keÀe mebkesÀêCe from the swaps
v) mJewHe yener keÀe Gef®ele cetu³e 176.06 (110.20) v) The fair value of the swap book 176.06 (110.20)
efìHHeCeer ë mJewHe kesÀ Debleie&le ³ee lees efmLej y³eepe HeéHle keÀjves Deewj HeÌueesefìbie oj keÀer Note : The terms of swaps are either to receive fixed interest and pay
Deoe³eieer DeLeJee efmLej y³eepe keÀer Deoe³eieer Deewj HeÌueesefìbie oj HeéHle keÀjves leLee Fve y³eepe floating rate or to pay fixed interest and receive floating rate. A few floating
DeeOeeef j le Deeef m le³eeW Deew j os ³ eleeDeeW / ì^ s e f [ b i e GÎs μ ³e kes À ef u eS He´ e f l ej#ee y³eepe to floating deals are undertaken to hedge interest rate risk on interest
bearing assets and liabilities/trading purposes.
oj mes nw~
S) mJewHe kesÀ efueS mecHeeefMJe&keÀ HeéfleYetefle keÀer DeeJeμ³ekeÀlee ³ee lees yeQkeÀ DeLeJee Heérefce³ej (A) No collaterals were required for the swaps as counterparty was either
keÀeHeexjsì mes mecekeÀ#e ªHe ceW veneR Leer~ banks or premier corporates.
yeer) Je<e& kesÀ oewjeve y³eepe oj mJewHe mes GlHevve keÀpe& peesefKece keÀe keÀesF& mebkesÀvêCe (B) There is no concentration of credit risk arising from the interest rate
veneR nw~ swaps undertaken during the year.
91
Deej) efJeefvece³e J³eeHeej y³eepe oj [sefjJesefìJe (r) Exchange Traded Interest Rate Derivatives:
meb. efJeJejCe jeefμe No. Particulars Amount
(i) Je<e& kesÀ oewjeve ef}³es ie³es efJeefvece³e J³eeHeej y³eepe (i) Notional principal amount of exchange traded interest
oj [sefjJesefìJe keÀer keÀefuHele cetue jeefμe rate derivatives undertaken during the year
(efueKele-Jeej) (instrument-wise)
keÀ) μetv³e a) NIL
Ke) b)
ie) c)
(ii) ³eLee 31 cee®e& 2009 keÀes efJeefvece³e J³eeHeej y³eepe oj (ii) Notional principal amount of exchange traded interest
[sefjJesefìJe keÀer keÀefuHele cetue jeefμe rate derivatives outstanding as on 31st March 2009
Ke) b)
ie) c)
(iii) yekeÀe³ee efJeefvece³e J³eeHeej y³eepe oj [sefjJesefìJe (iii) Notional principal amount of exchange traded interest
keÀer keÀefuHele cetue jeefμe Deewj pees `G®®e HeÝeeJeer' veneR nes rate derivatives outstanding and not “highly effective”
Ke) b)
ie) c)
(iv) yekeÀe³ee efJeefvece³e J³eeHeej y³eepe oj [sefjJesefìJe (iv) Mark-to-market value of exchange traded interest rate
keÀe yeepeej JesefOele cetu³e Deewj pees `G®®e HeÝeeJeer' veneR nes derivatives outstanding and not “highly effective”
Ke) b)
ie) c)
(s) Risk Exposure in Derivatives
(Sme) [sefjJesefìJe ceW efveJesMe peesefKece (SkeÌmeHeespej)
(i) Qualitative Disclosure
(i) iegCeelcekeÀ ÒekeÀìveë
The Bank enters into derivative contracts such as interest rate
yeQkeÀ legueve He$e keÀer Deeefmle³eeW Deewj os³eleeDeeW keÀer Òeeflej#ee kesÀ efueS DeLeJee keÀejesyeejer swaps, currency swaps and currency options to hedge on balance
GÎsM³eeW Deewj ûeenkeÀ keÀer peªjleeW keÀes Hetje keÀjves kesÀ efueS [sefjJesefìJe mebefJeoeSb keÀjlee sheet assets and liabilities, to meet client requirements or for
nw pewsmes efkeÀ y³eepe-oj Deouee-yeoueer, cegêe Deouee-yeoueer Deewj cegêe leLee HejmHej trading purpose. These products are used for hedging risk,
uesveosve keÀer cegêe keÀe efJekeÀuHe ³ee J³eeHeej kesÀ GosM³e nsleg ³es GlHeeo peesefKece keÀer reducing cost and increasing the yield. In such transactions the
Òeeflej#ee, ueeiele Ieìeves leLee Ssmes mebJ³eJenejeW mes Dee³e yeæ{eves kesÀ efueS Òe³eesie efkeÀS types of risks to which the bank is exposed to, are credit risk,
market risk, operational risk etc.
peeles nQ~ yeQkeÀ Fme ÒekeÀej kesÀ J³eJenej ceW efpeme ÒekeÀej kesÀ peesefKeceeW keÀe meecevee keÀjlee
nQ, Jes nQ $eÝCe peeWefKece, yeepeej peesefKece, Heefj®eeueveiele peesefKece Deeefo~ Risk management is an integral part of bank’s business
management. Bank has risk management policies designed to
peesefKece ÒeyebOeve yeQkeÀ kesÀ keÀejesyeej ÒeyebOeve keÀe SkeÀ cenlJeHetCe& Yeeie nw~ peesefKece keÀer identify and analyse risks, to set appropriate risk limits and to
Hen®eeve keÀjves Deewj GvekeÀe efJeMues<eCe keÀjves, mecegef®ele peesefKece meerceeSb efveOee&efjle monitor these risks and limits on an ongoing basis by means of
keÀjves Deewj Gve peesefKeceeW Deewj meerceeDeeW keÀer efvejblej DeeOeej Hej DeÐeleve ÒeyebOeve met®evee reliable and up to date management information systems. The
ÒeCeeefue³eeW kesÀ peefjS osKe-jsKe keÀjves kesÀ efueS yeQkeÀ ves peesefKece ÒeyebOeve veerefle³eeb lew³eej risk management policies and major control limits are approved
keÀer nQ~ peesefKece ÒeyebOeve veerefle³eeb Deewj ÒecegKe efve³eb$eCe meerceeSb efveosMekeÀ ceb[ue Üeje by the Board of Directors and they are monitored and reviewed
Devegceesefole keÀer ieF& nQ Deewj GvekeÀer efve³eefcele DeeOeej Hej osKe-jsKe leLee meceer#ee keÀer regularly. The organization of the Bank is conducive to managing
risks. There is sufficient awareness of the risks and the size of
peeleer nw~ yeQkeÀ keÀe mebieþve peesefKece kesÀ ÒeyebOeve ceW mene³ekeÀ jne nw~ [sefjJesefìJe exposure of the trading activities in derivative operations.
Heefj®eeueve ceW J³eeHeej ef¬eÀ³ee keÀueeHeeW kesÀ $eÝCe peesefKeceeW keÀer He³ee&Hle peevekeÀejer nw~
The Bank has a Risk Management Committee of Directors
DeO³e#e SJeb ÒeyebOe efveosMekeÀ keÀer DeO³e#eleeb ceW yeQkeÀ kesÀ efveosMekeÀeW keÀer peesefKece ÒeyebOeve presided over by the Chairman and Managing Director.
meefceefle nw~ Hedging derivatives are accounted for on an accrual basis.
Òeeflej#ee [sefjJesefìJe keÀe uesKeebkeÀve ÒeesodYeJeve kesÀ DeeOeej Hej efkeÀ³ee peelee nw~ Trading derivative positions are marked to market (MTM) and
keÀejesyeejer [sefjJesefìJe keÀer efmLeefle yeepeej cetu³e Hej nesleer nw Deewj ³eefo keÀesF& neefve nes the resulting losses, if any, are recognised in the profit and loss
lees Gmes ueeYe-neefve Keeles ceW efoKee³ee peelee nw~ ³eefo keÀesF& ueeYe nes lees veneR efoKee³ee account. Profit, if any, is not recognised. Income and expenses
relating to the derivative contracts are recognised on the
peelee~ y³eepe ojeW keÀer Deouee-yeoueer mes mecye× Dee³e Deewj J³e³e efveHeìeve leejerKe
settlement date.
Hej efveOee&efjle nesles nQ~
Bank has a proper system of submitting periodical reports to
yeQkeÀ ceW Jeefj<þ Deewj G®®e ÒeyebOeve keÀes DeeJeefOekeÀ efjHeesìeX keÀes Òemlegle keÀjves keÀer Gef®ele Senior and Top Management and Board as well as regulatory
He×efle nw FmekesÀ meeLe ner Yeejleer³e efj]peJe& yeQkeÀ Üeje DeHesef#ele / ³ee Heefj®eeueve authorities as required by RBI and/or as per operational
DeeJeM³ekeÀleevegmeej efJeefve³eceve ÒeeefOekeÀeefj³eeW keÀes Yeer efjHeesì& Yespeer peeleer nw~ yeQkeÀ requirements. Bank has clearly spelt derivative guidelines on
92
ceW efJeefYevve HenuegDeeW mebyebOeer megmHe<ì [sefjJesefìJe efoMeeefveoxMe nQ pees yeQkeÀ kesÀ efveosMekeÀ various aspects approved by the Board of Directors. The
yees[& Üeje Devegceesefole nQ~ [sefjJesefìJe uesve-osve mebieeYeer, DeebleefjkeÀ, meebefJeefOekeÀ Deewj derivative transactions are subject to concurrent, internal,
statutory and regulatory audits.
efve³eecekeÀ uesKee Hejer#ee keÀer MeleeX kesÀ DeO³eOeerve nQ~
The counter parties to the transactions are banks and premier
mebJ³eJenejeW kesÀ ÒeefleHe#e yeQkeÀ Deewj Òeerefce³ej keÀeHeexjsìdme nQ~ FveceW J³eJenej Devegceesefole corporates. The deals are done under approved exposure limits.
$eÝCe peesefKece meercee kesÀ Deboj efkeÀ³ee peelee nw~ yeQkeÀ ves y³eepe oj SJeb efJeosMeer efJeefvece³e The Bank has adopted the Current Exposure method prescribed
[sefjJesefìJe uesve-osveeW kesÀ keÀejCe GlHeVe $eÝCe peesefKeceeW kesÀ ceeHeve kesÀ efueS Yeejleer³e by Reserve Bank of India for measuring Credit Exposures
arising on account of the interest rate and foreign exchange
efj]peJe& yeQkeÀ Üeje efveOee&efjle Jele&ceeve $eÝCe peesefKece efJeefOe DeHeveeF& nw~ Jele&ceeve $eÝCe derivative transactions. Current Exposure Method is the sum
peesefKece efJeefOe Jele&ceeve $eÝCe peesefKece Deewj Fve mebefJeoeDeeW kesÀ mebYeeJeer Deeieeceer $eÝCe of current credit exposure and potential future exposure of
peesefKece keÀe peesæ[ nw~ these contracts.
Jele&ceeve $eÝCe peesefKece Fve mebefJeoeDeeW DeLee&le peye yeQkeÀ keÀes ÒeefleHe#e mes jeefMe ÒeeHle The current credit exposure is the sum of positive mark to
market value of these contracts i.e. when the bank has to receive
keÀjveer nesleers nw kesÀ yeepeej cetu³e kesÀ mekeÀejelcekeÀ DebkeÀ keÀe peesæ[ nQ~ money from the counter party.
mebYeeJeer, Deeieeceer $eÝCe peesefKece Fve mebefJeoeDeeW kesÀ keÀefuHele cetue jeefMe keÀes iegCee keÀj Potential future credit exposure is determined by multiplying
efveOee&efjle efkeÀ³ee peelee nw~ Yeues ner mebefJeoe Metv³e keÌ³eeW ve nes~ efueKele keÀer Òeke=Àefle SJeb the notional principal amount of these contracts irrespective of
Mes<e HeefjHekeÌJelee kesÀ Devegmeej efvecve efueefKele leL³eeW ceW mebyebefOele keÀes peesæ[les ngS yeepeej whether the contract has zero, positive or negative mark to
market value by the relevant add on factors as under according
cetu³e keÀe mekeÀejelcekeÀ ³ee vekeÀejelcekeÀ DebkeÀ keÀe iegCeJeleHeÀue nQ~ to the nature and residual maturity of the instrument.
kegÀue Devegceeefvele cetue jeefμe Hej Conversion factor to be applied on

ueeiet HeefjJele&vekeÀejkeÀ lelJe Notional Principal Amount.
DeJeefμe<ì HeefjHekeÌJelee y³eepe oj efJeefvece³e oj Residual Maturity Interest Rate Exchange Rate
mebefJeoe mebefJeoe Contract Contract
SkeÀ Je<e& mes keÀce 0.50% 2.00% One year or less 0.50% 2.00%
SkeÀ Je<e& Deewj DeefOekeÀ 1.00% 10.00% Over one year to five years 1.00% 10.00%
HeeB®e Je<e& mes DeefOekeÀ 3.00% 15.00% Over five years 3.00% 15.00%
$eÝCe peesefKece keÀer ieCevee keÀjles mece³e `èfye¬eÀeriele efJekeÀuHees'' keÀes JeneB íes[ efo³ee peelee nw peneB While computing the credit exposure, “sold options” are excluded wherever
keÀneR Òeerefce³ece / MegukeÀ ³ee efkeÀmeer Yeer ªHe ceW Dee³e ÒeeHle / Jemetueer nesleer nQ~ the entire premium / fee or any other form of income is received / realized.
nceejs yeQkeÀ ves Yeer Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMee efveoxMeevegmeej Jele&ceeve $eÝCe peesefKece efJeefOe kesÀ Our Bank has also made requisite provision as applicable to standard
Deveg©He HeefjkeÀefuele [sefjJesefìJe mebefJeoeDeeW kesÀ $eÝCe peesefKece kesÀ mebyebOe ceW ceevekeÀ Deeefmle³eeW nsleg ueeiet assets, on credit exposures of derivative contracts computed as per current
DeHesef#ele ÒeeJeOeeve efkeÀS nQ~ exposure method as per RBI guidelines.
(ii) cee$eelcekeÀ He´keÀìve (ii) Quantitative Disclosure
ke´À efJeJejCe cegêe y³eepe - oj Sr. Particulars Currency Interest Rate
meb. [sefjJesefìJe [sefjJesefìJe No. Derivatives Derivatives
(INR)
(DeeF&SveDeej)
1 [sefjJesefìJe
1 Derivatives 5332.35 21280.60
5332.35 21280.60
(Devegceeefvele cetue jeefμe) (Notional Principal Amount)
keÀ) Heéflej#ee nsleg 878.16 8599.84
a) For Hedging 878.16 8599.84
ye) keÀejesyeej nsleg 4454.19 12680.76
b) For Trading 4454.19 12680.76
2 yeepeej oj Hej efmLeefle³eeb 92.98 (105.58) 2 Mark to Market Positions 92.98 (105.58)
keÀ) Deeefmle (+) 92.98 39.44 a) Asset (+) 92.98 39.44
ye) os³elee (-) 0.00 145.02 b) Liability (-) 0.00 145.02
3 $eÝCe peesefKece (SkeÌmeHeespej) 1025.24 371.13 3 Credit Exposure 1263.61 798.59
4 y³eepe oj ceW 1% kesÀ HeefjJele&ve mes nesves 4 Likely impact of one percentage
Jee}e mebYeeJ³e HeÝeeJe (100* Heer Jeer 01) 8.84 29.70 change in interest rate (100*PV01) 8.84 29.70
keÀ) Heéflej#ekeÀ [sefjJesefìJe Hej 8.84 29.24 a) On Hedging Derivatives 8.84 29.24
ye) keÀejesyeejer [sefjJesefìJe Hej 0.00 0.46 b) On Trading Derivatives 0.00 0.46
5 Je<e& kesÀ oewjeve osKeer ieF& 100 * Heer Jeer 01 DeefOekeÀ v³etvelece DeefOekeÀ v³etvelece 5 Maximum & Minimum of Max. Min. Max. Min.
keÀe DeefOekeÀlece Deewj v³etvelece lece lece 100*PV01 observed during the year
keÀ) Heéflej#ee Hej (28.33 6.84 19.00 5.36 a) On Hedging 28.33 6.84 19.00 5.36
ye) keÀejesyeej Hej 0.006 0.002 0.87 0.03 b) On Trading 0.006 0.002 0.87 0.03
GkeÌle DeebkeÀæ[s Yeejleer³e efj]peJe& yeQkeÀ kesÀ HeefjHe$e meb. [eryeerDees[er meb yeerDees/yeermeer/72/ The above data have been compiled in accordance with the guidelines
contained in RBI circular DBOD No. BO.BC.72/21.04.018/2004-05 dtd.
21.04.018/2004-05 efoveebkeÀ 3.3.2005 kesÀ Devegmeej lew³eej efkeÀS ieS nQ~
03.03.2005.
93
(ìer) ceevekeÀ Deeefmle³eeW Hej ÒeeJeOeeve (t) Provision on Standard Assets
ceo ³eLee 31.03.09 ³eLee 31.03.08 Item As at 31.03.09 As at 31.03.08
ceevekeÀ Deeefmle³eeW Hej ÒeeJeOeeve 712.30 610.64 Provision towards Standard Assets 712.30 610.64
(³et) Je<e& kesÀ oewjeve Dee³ekeÀj nsleg ÒeeJeOeeve keÀer jeefMe (u) Amount of Provisions made for Income-Tax during the year
ceo 2008-09 2007-08 Item 2008-09 2007-08
Dee³ekeÀj kesÀ efueS ÒeeJeOeeve 795.56 683.77 Provision for Income Tax 795.56 683.77
DeemLeefiele keÀj kesÀ efueS ÒeeJeOeeve 361.52 (8.46) Provision for Deferred Tax 361.52 (8.46)
Total 1157.08 675.31
kegÀue 1157.08 675.31
(v) Details of Floating Provisions
(Jeer) DeefmLej ÒeeJeOeeveeW keÀe efJeJejCe
y³eesje 2008-09 2007-08 Particulars 2008-09 2007-08
DeejbefYekeÀ Mes<e 290.00 230.00 Opening Balance 290.00 230.00
Je<e& kesÀ oewjeve DeefYeJe=ef×³eeB 130.00 60.00 Additions during the year 130.00 60.00
Je<e& kesÀ oewjeve keÀefce³eeb Reductions during the year
(³eefo keÀceer nw lees keÀejCe (purpose of draw down to be
yeleeSb) 34.08 - given, if any) 34.08 -
Fefle Mes<e 385.92 290.00 Closing Balance 385.92 290.00
efìHHeCeer ë Yeejleer³e efj]peJe& yeQkeÀ kesÀ lee. 22.09.2008 kesÀ He$e ¬eÀ. [eryeerDees[er.yeerHeer.yeermeer. Note2 : In terms of RBI circular DBOD.BP.BC. 48/21.04.048/2008-09
48/21.04.048/2008-09 kesÀ Devegmeej Je<e& kesÀ oewjeve Devepe&keÀ Deeefmle³eeW kesÀ efueS DemLee³eer dated 22.09.2008, the bank has utilised a sum of Rs. 34.08 crore during
ÒeeJeOeeve nsleg yeQkeÀ ves 34.08 keÀjesæ[ keÀer jeefMe keÀe GHe³eesie efkeÀ³ee nw SJeb Fme jeefMe keÀes the year from Floating provision for NPAs and credited the same to Profit
DeÒeYeeefjle y³eepe, ob[elcekeÀ y³eepe Deewj efJeefJeOe ÒeYeej Deeefo ke=Àef<e $eÝCe ceebHeÀer Deewj $eÝCe & Loss Account on account of unapplied interest, penal interest and
miscellaneous charges etc. in respect of Agriculture Debt Waiver & Debt
jenle KeeleeW kesÀ ueeYe-neefve Keeles ceW pecee keÀj efo³ee nw~
Relief Accounts.
([yu³et) efMekeÀe³eleeW keÀe ÒekeÀìve (w) Disclosures of Complaints

1. ûeenkeÀ efMekeÀe³eleWë 1. Customer Complaints :
(keÀ) Je<e& kesÀ ÒeejbYe ceW uebefyele efMekeÀe³eleW 79 ( a ) No. of complaints pending at the beginning of the year 79
(Ke) Je<e& kesÀ oewjeve ÒeeHle efMekeÀe³eleW 2386 ( b ) No. of complaints received during the year 2386
(ie) Je<e& kesÀ oewjeve efveHeìeF& ieF& efMekeÀe³eleW 2440 ( c ) No. of complaints redressed during the year 2440
( d ) No. of complaints pending at the end of the year 25
(Ie) Je<e& kesÀ Deble ceW uebefyele efMekeÀe³eleW 25
2. Awards passed by the Banking Ombudsman :

2. yeQekE eÀie ueeskeÀHeeue Üeje Heeefjle efveCe&³eë
( a ) No. of unimplemented Awards at the beginning 1
(keÀ) Je<e& kesÀ ÒeejbYe ceW ueeiet veneR efkeÀS ieS efveCe&³eeW keÀer mebK³ee 1 of the year
( b ) No. of Awards passed by the Banking Ombudsmen 10
(Ke) Je<e& kesÀ oewjeve yeQeEkeÀie ueeskeÀHeeue Üeje Heeefjle efveCe&³eeW keÀer mebK³ee 10
during the year
(ie) Je<e& kesÀ oewjeve ueeiet efkeÀS ieS efveCe&³eeW keÀer mebK³ee 10 ( c ) No. of Awards implemented during the year 10
( d ) No. of unimplemented Awards at the end of the year *1
(Ie) Je<e& kesÀ Deble ceW ueeiet veneR efkeÀS ieS efveCe&³eeW keÀer mebK³ee *1
* the matter is pending in Court
mebyebefOele ceeceuee v³ee³eeue³e ceW uebefyele nw~
*
(x) Disclosures of Penalties imposed by RBI: During the year, no
(SkeÌme) Yeejleer³e efj]peJe& yeQkeÀ Üeje ueieeS ieS ob[ keÀe ÒekeÀìveë Je<e& kesÀ oewjeve yeQkeÀ Hej penalty has been imposed by the RBI on the bank.
Yeejleer³e efj]peJe& yeQkeÀ Üeje keÀesF& ob[ veneR ueiee³ee ie³ee~
94
(Jee³e) Jesleve HeefjMeesOeve nsleg ÒeeJeOeeveë y) Provision for wage revision:
meom³e yeQkeÀ Deewj keÀce&®eejer ³etefve³eve / DeefOekeÀeefj³eeW keÀer Deesj mes Yeejleer³e yeQkeÀ Pending outcome of negotiations on wage revision between Indian
mebieþve kesÀ meeLe Jesleve HeefjMeesOeve Hej efJe®eejeOeerve Ke®ex keÀe Devegceeefvele ÒeeJeOeeve Bank Association on behalf of member banks and union of workmen/
©. 186.85 keÀjesæ[ (efHeíues Je<e& ©. 120.75 keÀjesæ[) Fme Je<e& kesÀ efueS efkeÀ³ee officers, an estimated provision of Rs. 186.85 crore (previous year
Rs.120.75 Crore) has been made for the year.
ie³ee nw~
(z) Draw down from reserves:
(Pes[) Deejef#eleer ces DeenjCe Üeje keÀceerë
During the year, the bank has drawn down an amount of Rs. 0.93
Je<e& kesÀ oewjeve Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW keÀer MeleeX kesÀ Devegmeej
crore from special reserve currency swaps in terms of RBI guidelines
efJeMes<e Deejef#eleer cegêe mJewHe ceW mes ©. 0.93 keÀjesæ[ keÀer jeefMe yeQkeÀ Üeje Deenefjle
keÀj keÀceer keÀer ieF&~ (aa) Agriculture Debt Waiver & Debt Relief scheme
(SS) ke=Àef<e $eÝCe ceeHeÀer Deewj $eÝCe jenle ³eespeveeë In terms of Reserve Bank of India guidelines, the bank has
implemented the Agriculture Debt Waiver & Debt Relief scheme
Yeejleer³e efj]peJe& yeQkeÀ keÀer MeleeX kesÀ efoMeeefveoxMeevegmeej yeQkeÀ ves Je<e& 2008 ceW ke=Àef<e 2008 and an amount of Rs.646.72 crore has been waived for which,
$eÝCe ceebHeÀer SJeb $eÝCe jenle ³eespevee keÀe keÀe³ee&vJe³eve efkeÀ³ee Deewj ©. 646.72 preliminary claim was preferred with Reserve Bank of India. An
keÀjesæ[ keÀer jeefMe ceebHeÀ keÀer efpeveceW mes ÒeejbefYekeÀ oeJes keÀer Jejer³elee Yeejleer³e efj]peJe& amount of Rs. 265.16 crore i.e. 41% of claim amount has been
yeQkeÀ Dee@HeÀ Fbef[³ee kesÀ meeLe Leer~ ©. 265.16 keÀjesæ[ keÀer jeefMe DeLee&le 41% reimbursed by the RBI on 24.12.2008. The claims under waiver has
jeefMe kesÀ oeJes keÀer ÒeefleHetefle& Yeejleer³e efj]peJe& yeQkeÀ Üeje lee. 24.12.2008 keÀes since been verified and certified by Statutory Central Auditors and
keÀer ieF&~ ceebHeÀer kesÀ Debleie&le kesÀ oeJeeW keÀe mel³eeHeve efkeÀ³ee ie³ee Deewj kesÀvêer³e necessary adjustments have been made in the final claim to be
meebefJeefOekeÀ uesKee Hejer#ekeÀeW Üeje mel³eeefHele efkeÀ³ee ie³ee Deewj Yeejleer³e efj]peJe& submitted to RBI. Further, an amount of Rs. 222.62 crore is eligible
yeQkeÀ keÀes Òemlegle efkeÀS peeves Jeeues Debeflece oeJes ceW DeeJeM³ekeÀ mecee³eesspeve efkeÀ³ee for relief under the said scheme and claims in this regard will be
ie³ee~ FmekesÀ yeeo ©. 222.62 keÀjesæ[ jeefMe keÀer Hee$elee Fme ³eespevee kesÀ Debleie&le submitted by September 30, 2009.
nw efpemes 30 efmelebyej 2009 lekeÀ Òemlegle efkeÀ³ee pee³esiee~ (ab)Adoption of International Financial Reporting standards
(IFRS):
(Syeer) Debleje&<ìê³r e efJeÊeer³e efjHeeseìf i& e ceeveob[eW keÀe DeHevee³ee peevee (DeeF&SHeÀDeejSme)ë
The Institute of Chartered Accountants of India has expressed that
Yeejleer³e meveoer uesKeekeÀej mebmLeeve ves ³en J³ekeÌle efkeÀ³ee nw efkeÀ DeeF&SHeÀDeejSme
the IFRS may be adopted in India by all Listed and Large entities
ceeveob[eW keÀes Yeejle ceW meYeer met®eerye× Deewj yeæ[er mebmLee ceW lee. 01.04.2011 mes w.e.f. 01.04.2011. Banks of India has formed project steering
DeHeveeS yeQkeÀ Dee@HeÀ Fbef[³ee ves keÀe³e&HeeuekeÀ efveosMekeÀ kesÀ vesle=lJe ceW FmekesÀ efueS committee headed by Bank’s Executive Directors to ensure smooth
ÒeespeskeÌì mìerefjbie keÀcesìer keÀe ieþve efkeÀ³ee nw pees DeeF&SHeÀDeejSme kesÀ meg®ee© transition to IFRS. We shall shortly be commencing process for
meb®eeueve keÀes megefveefM®ele keÀjsieer~ nce peuoer ner Deeieeceer Òeef¬eÀ³ee ceW meueenkeÀejeW appointment of consultants and auditors for IFRS project.
Deewj uesKee Hejer#ekeÀesb keÀer efve³egekf eÌle DeeF&SHeÀDeejSme ÒeespeskeÌì kesÀ efueS keÀj jns nQ~
(ac) Income Tax:
(Smeer)r Dee³ekeÀjë
i) Claims against the bank not acknowledged as debt under
i) DeekeÀefmcekeÀ os³eleeDeeW (Devegmet®eer 12) kesÀ Debleie&le $eÝCe kesÀ ªHe ceW oeJeeW contingent liabilities (Schedule 12) include disputed income
keÀer DeefYemJeerke=Àefle veneR ueer ieF& nw~ efpemekesÀ Debleie&le ©. 245.86 keÀjesæ[ tax/ interest tax liabilities of Rs. 245.86 crore which has been
keÀe efJeJeeefole Dee³e keÀj/ y³eepe keÀj os³eleeSb meefcceefuele nQ~ FvekeÀes Dev³e paid/ adjusted and included under Other Assets (schedule 11).
Deeefmle³eeW (Devegmet®eer 11) kesÀ Debleie&le Yegieleeve / mecee³eesefpele leLee meefcceefuele In respect of these claims, provision for tax is not considered
keÀj efue³ee ie³ee nw~ Fve oeJeeW kesÀ ceeceueeW ceW HetJe& ceW DeefYeefveOee&efjle efJeefYeVe necessary based on various judicial decisions for past
v³ee³eeefYekeÀ efJeJeeoeW kesÀ DeeOeej Hej DeeJeM³ekeÀ keÀj kesÀ ÒeeJeOeeve Hej assessments on such disputes. Management does not envisage
efJe®eej veneR efkeÀ³ee ie³ee nw~ Fme ÒekeÀej kesÀ efJeJeeefole ceeceueeW ceW ÒeyebOeve any liability in respect of such disputed issues.
Üeje efkeÀmeer os³eleeDeeW Hej O³eeve veneR efo³ee ie³ee~ ii) Provision for income tax for the year is arrived at after due
consideration of the various judicial decisions on certain disputed
ii) kegÀí efJeJeeefole ceeceueeW ceW efJeefYeVe v³eeef³ekeÀ efveCe&³eeW Hej Gef®ele efJe®eej
issues.
efkeÀ³es peeves kesÀ yeeo Je<e& kesÀ efueS Dee³e keÀj keÀe ÒeeJeOeeve efkeÀ³ee ie³ee nQ~
(ad) Letter of comfort issued by Bank
(S[er) yeQkeÀ Üeje peejer ®egkeÀewleer DeeMJeemeve He$eë
During the year ended 31.03.2009, 12 letters of comforts have been
Je<e& 31.03.2009 keÀer meceeefHle Hej yeQkeÀ Üeje 12 ®egkeÀewleer DeeMJeemeve He$eeW keÀes issued by the bank amounting to Rs. 3499.59 crore. The letters of
peejer efkeÀ³ee ie³ee efpemekeÀer jeefMe ©. 3499.59 keÀjesæ[ Leer~ lee. 31.03.2009 comfort outstanding as on 31.03.2009 are 12 amounting to Rs.
keÀes 12 ®egkeÀewleer DeeMJeemeve He$e keÀer yekeÀe³ee jeefMe ©. 3499.59 keÀjesæ[ Leer~ 3499.59 crore.
95
6. uesKeebkeÀve ceevekeÀeW Üeje DeHese#f ele Dev³e ÒekeÀìve 5. Other Disclosures required by Accounting standards
Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer uesKeebkeÀve ceevekeÀeW kesÀ DevegªHe The following information is disclosed in terms of Accounting
Standards issued by the Institute of Chartered Accountants of
efvecveefueefKele met®evee ÒekeÀì keÀer ieF& nw
India
(keÀ) uesKeebkeÀve ceevekeÀ 15 (mebMeesefOele) - keÀce&®eejer ueeYe (A) Accounting Standard 15 (Revised) - Employee Benefits
©. keÀjesæ[ ceW Rs. in Crore
ûes®³egìer HeWMeve Gratuity Pension

(i) Òe³egkeÌle ÒecegKe yeerceebekf eÀkeÀ HetJee&vegceeve (i) Principal actuarial assumption used
ef[mkeÀeGbì oj Òe®eefuele 8.00% 8.00% Discount Rate Prev. 8.00% 8.00%
Òe®eefuele Hueeve Ssmesì Hej ÒeefleHeÀue keÀer oj 8.00% 8.00% Rate of return on Plan Assets Prev. 8.00% 8.00%
Jesleve ceW yeæ{esÊejer Òe®eefuele 4.00% 4.00% Salary Escalation Prev. 4.00% 4.00%
eE[mkeÀeGbì oj Jele&ceeve 8.00% 8.00% Discount Rate Current 8.00% 8.00%
Hueeve Smesì Jele&ceeve Hej ÒeefleHeÀue keÀer oj 8.00% 8.00% Rate of Return on Plan Assets Current 8.00% 8.00%
Jesleve ceW yeæ{esÊejer Jele&ceeve 5.00% 5.00% Salary Escalation Current 5.00% 5.00%
(ii) ueeYeoeef³elJe ceW HeefjJele&ve oMee&vesJeeueer leeefuekeÀe (ii) Table showing change in Benefit Obligation
Je<e& kesÀ ÒeejbYe ceW os³elee 772.04 1901.03 Liability at the beginning of the year 772.04 1901.03
y³eepe ueeiele 63.00 151.00 Interest Cost 63.00 151.00
Jele&ceeve mesJee ueeiele 42.15 44.20 Current Service Cost 42.15 44.20
mesJee GHejeble ueeiele (Deefveefnle ueeYe) 0.00 0.00 Post Service Cost (Non Vested Benefit) 0.00 0.00
mesJee GHejeble ueeiele (efveefnle ueeYe) 0.00 0.00 Post Service Cost (Vested Benefit) 0.00 0.00
os³elee DeblejCe - Deeiece 0.00 0.00 Liability transfer in 0.00 0.00
os³elee DeblejCe-efveie&ce 0.00 0.00 Liability transfer out 0.00 0.00
ÒeoÊe ueeYe (42.06) (105.83) Benefit Paid (42.06) (105.83)
os³elee Hej yeerceebefkeÀkeÀ (ueeYe) / neefve 23.16 55.08 Acturial ( gain ) /loss on obligation 23.16 55.08
Je<e& kesÀ Deble ceW os³elee 858.29 2045.48 Liablity at the end of the year 858.29 2045.48
(iii) Hueeve Smesìdme kesÀ Gef®ele cetu³e keÀer leeefuekeÀe (iii) Table of Fair value of Plan Assets
Je<e& kesÀ ÒeejbYe ceW Hueeve Smesìdme keÀe Gef®ele cetu³e 777.71 1339.10 Fair Value of Plan Assets at the 777.71 1339.10
Hueeve Smesìdme Hej DeHesef#ele ÒeefleHeÀue 60.53 126.25 beginning of the year
Expected return on Plan Assets 60.53 126.25
DebMeoeve 0.00 292.00
Contributions 0.00 292.00
Dev³e keÀcHeveer mes DevlejCe 0.00 0.00
Transfer from other company 0.00 0.00
Dev³e keÀcHeveer keÀes DevlejCe 0.00 0.00 Transfer to other company 0.00 0.00
ÒeoÊe ueeYe (42.06) (105.83) Benefit Paid (42.06) (105.83)
Hueeve Smesìdme Hej yeerceebefkeÀkeÀ ueeYe/(neefve) (2.29) (27.38) Actuarial gain /(loss) on Plan Assets (2.29) (27.38)
Fair Value of Plan Assets at the end 793.89 1624.14
Je<e& kesÀ Deble ceW Hueeve Smesìdme keÀe Gef®ele cetu³e 793.89 1624.14
of the year
ceeveves ³eesi³e kegÀue yeerceebefkeÀkeÀ ueeYe/(neefve) (25.45) (82.46) Total Actuarial Gain/(Loss) to be recognised (25.45) (82.46)
(iv) HeefjJele&ve os³elee keÀer ceev³elee (iv) Recognition of Transitional Liability

ÒeejbYe ceW HeefjJele&ve os³elee 4.00 377.54 Transitional Liability at start 4.00 377.54
Je<e& kesÀ oewjeve ceev³e HeefjJele&ve os³elee 1.00 94.38 Transition Liability recognized during the year 1.00 94.38
Deble ceW HeefjJele&ve os³elee 3.00 283.16 Transition Liability at end 3.00 283.16
(v) Hueeve Smesìmd e Hej JeemleefJekeÀ ÒeefleHeÀue (v) Actual return on Plan Assets
Hueeve Smesìdme Hej DeHesef#ele ÒeefleHeÀue 60.53 126.25 Expected Return on Plan Assets 60.53 126.25
Hueeve Smesìdme Hej yeerceebefkeÀkeÀ ueeYe/(neefve) (2.29) (27.38) Actuarial gain/(loss) on Plan Assets (2.29) (27.38)
Hueeve Smesìdme Hej JeemleefJekeÀ ÒeefleHeÀue 58.24 98.87 Actual return on Plan Assets 58.24 98.87
96
©. keÀjesæ[ ceW Rs. in Crore
ûes®³egìer HeWMeve Gratuity Pension

(vi) legueve He$e ceW ceev³e jeefMe (vi) Amount recognised in the Balance Sheet
Je<e& kesÀ Deble ceW os³elee 858.29 2045.48 Liability at the end of the year 858.29 2045.48
Je<e& kesÀ Deble ceW Hueeve Smesìdme keÀe Gef®ele cetu³e 793.89 1624.14 Fair Value of Plan Assets at the end of the year 793.89 1624.14
Deblej (64.40) (421.34) Difference (64.40) (421.34)
Deceev³e efJeiele mesJee ueeiele 0.00 0.00 Unrecognised Past Service Cost 0.00 0.00
Deceev³e HeefjJele&ve os³elee 3.00 283.12 Unrecognized Transition Liability 3.00 283.12
legueve He$e ceW ceev³e jeefMe 61.40 (138.22) Amount Recognised in the Balance Sheet 61.40 (138.22)
(vii) Dee³e efJeJejCe ceW ceev³e J³e³e (vii) Expenses recognised in the Income Statement
Current Service Cost 42.15 44.20
Jele&ceeve mesJee ueeiele 42.15 44.20
Interest Cost 63.00 151.00
y³eepe ueeiele 63.00 151.00 Expected Return on Plan Assets (60.53) (126.25)
Hueeve Smesìdme Hej DeHesef#ele ÒeefleHeÀue (60.53) (126.25) Past Service Cost (Non Vested Benefit) 0.00 0.00
mesJee efJeiele ueeiele (Deefveefnle ueeYe) ceev³e 0.00 0.00 recogniszed
Past Service Cost (Vested Benefit) 0.00 0.00
mesJee efJeiele ueeiele (efveefnle ueeYe) ceev³e 0.00 0.00
recogniszed
HeefjJele&ve os³elee-ceev³e 1.00 94.40 Recognition of Transition Liablity 1.00 94.40
yeerceebefkeÀkeÀ ueeYe ³ee neefve 25.45 82.46 Actuarial Gain or Loss 25.45 82.46
ueeYe SJeb neefve ceW ceev³e J³e³e 71.07 245.81 Expenses Recognised in P&L 71.07 245.81
(viii) legueve He$e meceeOeeve (viii) Balance Sheet Reconciliation

ÒeejbefYekeÀ efveJeue os³elee (9.67) 184.41 Opening Net Liability (9.67) 184.41
GHe³eg&keÌle Devegmeej J³e³e 71.07 245.81 Expenses as above 71.07 245.81
efve³eeskeÌlee keÀe DebMeoeve 0.00 292.00
Employers Contribution 0.00 292.00
Amount Recognised in Balance Sheet 61.40 138.22
legueve He$e ceW ceev³e jeefMe 61.40 138.22
(ix) Dev³e efJeJejCe (ix) Other Details
HeWMeve Òel³eskeÀ mesJee Je<e& kesÀ efueS 1/66 Jesleve oj mes Pension is payable at the rate of 1/66
DeefOekeÀlece 50% kesÀ DeO³eOeerve os³e nw~ GÐeesie ÒeLee salary for each year of service subject
to maximum of 50%.
kesÀ Devegmeej keÀcHeveer Üeje efkeÀS ieS Devegmeej Salary escalation is considered as advised
keÀce&®eejer keÀer HeoesVeefle Deewj ceebie SJeb by the Bank which is in line with the
DeeHetefle& Hej efJe®eej keÀjles ngS JesleveJe=ef× keÀe O³eeve industry practice considering promotion
jKee peelee nw and demand and supply of the emlployees.
meom³eeW keÀer mebK³ee 40125 14949 No. of members 40125 14949
Jesleve-Òeefleceen 90.57 19.45 Salary PM 90.57 19.45
Contribution for next year 43.48 44.35
Deieues Je<e& kesÀ efueS DebMeoeve 43.48 44.35
(x) Deeefmle³eeW keÀe ÒeJeie& (x) Category of assets
Yeejle mejkeÀej keÀer Deeefmle³eeb 129.87 275.29 Government of India Assets 129.87 275.29
keÀeHeexjsì yeebæ[me 0.00 0.00 Corporate Bonds 0.00 0.00
efJeMes<e pecee ³eespevee 0.00 0.00 Special Deposits Scheme 0.00 0.00
jep³e mejkeÀej 124.04 306.30 State Govt. 124.04 306.30
mecHeefÊe 0.00 0.00 Property 0.00 0.00
Dev³e 539.98 1042.55 Other 539.98 1042.55
yeerceekeÀlee& Üeje ÒeyebefOele efveefOe³eeB 0.00 0.00 Insurer Managed Funds 0.00 0.00
kegÀue 793.89 1624.14 Total 793.89 1624.14
31.03.2007 lekeÀ HeefjJele&ve os³elee keÀe ÒeYeeJe 17.10.2007 keÀes ceevekeÀ kesÀ meerefcele The effect of transitional liability till 31.03.2007 as required by the
mebMeesOeve kesÀ Devegmeej ceW HeeB®e meeue keÀer DeJeefOe ceW meerOeer jsKee DeeOeej Hej SkeÀ J³e³e accounting standard has been recognised as an expense on straight line
basis over a period of five years pursuant to limited revision of Standard
kesÀ ªHe ceW ceev³e efkeÀ³ee ie³ee~ leovegmeej ©. 124.26 keÀjesæ[ keÀer jeefMe 31.03.2009
on 17.10.2007. Accordingly, an amount of Rs.124.26 crore has been charged
keÀes meceeHle Je<e& kesÀ efueS kegÀue HeefjJele&ve os³elee keÀe 1/5 nesves kesÀ keÀejCe ueeYe SJeb to the Profit and Loss account for the year ended 31.03.2009 being 1/5th of
neefve Keeles ceW ÒeYeeefjle keÀer ieF& nw~ ©. 375.83 keÀjesæ[ keÀer jeefMe Deeies ues pee³eer ieF& the total transitional liability.An amount of Rs. 375.83 crore is being carried
97
efpemekeÀe ÒeYeej Deeieeceer Je<eeX kesÀ ueeYe-neefve Keeles ceW ueiee³ee peeSiee~ forward to be charged to Profit & loss account of coming years.
Hegjeveer ÒeLee kesÀ Devegmeej yeQkeÀ ves keÀce&®eejer YeefJe<³e efveefOe kesÀ efueS DebMeoeve keÀes J³e³e As per past practice, the bank has recognised contribution to employee
kesÀ ªHe ceW ceevee nw~ Je<e& kesÀ oewjeve yeQkeÀ ves Ssmeer efveefOe kesÀ efueS pees SkeÀ efveOee&efjle provident fund as an expense. During the year, the bank has contributed
DebMeoeve ³eespevee nw, ceW ©. 67.37 keÀjesæ[ keÀe DebMeoeve efkeÀ³ee nw~ Rs. 67.37 crore towards such fund which is a Defined Contribution Plan.
mesJeeefveJe=efÊe ueeYe Hej Jesleve mebMeesOeve kesÀ HeÝeeJe kesÀ ieCevee Yeejleer³e yeQkeÀ mebIe leLee Impact of salary revision, on retirement benefits, will be accounted on
keÀce&®eejer DeLeJee DeefOekeÀejer mebieþve kesÀ yeer®e Debleerce ªHe mes yeele®eerle nes peeves Hej finalisation of negotiations between Indian Bank’s Association and Union
keÀer peeSieer~ of workmen or officers.
Ke) uesKee-ceevekeÀ 17 - KeC[ efjHeesì& keÀjvee / (B) Accounting Standard 17 - Segment Reporting
Yeeie-keÀ keÀejesyeej KeC[ / Part A : Business Segments (©. keÀjesæ[ ceW ) / (Rs. in crores)
keÀejesyeej KeC[ Business Segments keÀes < eeieej nes u emes u e yeQ e f k eb À ie Keg o je yeQ e f k eb À ie kegÀue
Heef j ®eeueve Heef j ®eeueve Heef j ®eeueve
Treasury Operations Wholesale Banking Retail Banking Total
Operations Operations
efJeJejCe Particulars 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08
mekeÀue jepemJe Gross Revenue 5235.87 3777.14 8062.06 4327.90 6033.40 6347.94 19331.33 14452.98
iewj Deebyeefìle jepemJe Un allocated revenue 88.11 75.17
Deblej KeC[ jepemJe keÀce Less Inter Segment revenue (20.22) (56.00)
keÀjkesÀ
Meg× jepemJe Net Revenue 19399.22 14472.15
HeefjCeece Results 551.10 324.71 3120.36 761.16 1045.42 2006.29 4716.88 3092.16
iewj Deebyeefìle Dee³e Unallocated Income net of expenses (552.45) (407.45)
Ke®e& keÀes íes[keÀj
Heefj®eeueveiele ueeYe Operating Profit 4164.43 2684.71
Dee³e keÀj Income Tax 1157.08 675.31
μeg× ueeYe Net Profit 3007.35 2009.40
Dev³e peevekeÀejer OTHER INFORMATION
KeC[ Deeefmle³eeb Segment assets 71626.68 57338.99 96362.38 65231.47 52922.19 52659.89 220911.25 175230.35
iewj Deebyeefìle Deeefmle³eeb Unallocated assets 4590.52 3599.63
kegÀue Deeefmle³eeb Total assets 225501.77 178829.98
KeC[ os³eleeSb Segment liabilities 66450.12 53268.28 89350.93 60591.55 49089.48 48936.52 204890.53 162796.35
iewj Deebyeefìle os³eleeSb Unallocated liabilities 7116.32 5444.25
kegÀue os³eleeSb Total liabilities 212006.85 168240.60
efve³eesefpele Hetbpeer Capital employed (Segment assets - Segment
(KeC[ Deeef m le³eeb - KeC[ liabilities) 5176.56 4070.71 7011.45 4639.92 3832.71 3723.37 16020.72 12434.00
os³eleeSb)
iewj Deebyeefìle Un allocated (2525.80) (1844.62)
kegÀue efve³eesefpele Hetbpeer Total Capital employed 13494.92 10589.38
Yeeie-Keë Yeewieeseuf ekeÀ KeC[

Part B : Geogriphical Segments (©. keÀjesæ[ ceW ) / (Rs. in crores)
Yeewieeseuf ekeÀ mJeosμeer Debleje&<ìêr³e kegÀue
Domestic International Total
efJeJejCe Particulars 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08
jepemJe Revenue 17256.97 12356.23 2142.25 2115.92 19399.22 14472.15
Deeefmle³eeb Assets 184571.78 147520.18 40929.99 31309.80 225501.77 178829.98
98
1. yeQkeÀ ves keÀejesyeej Keb[ keÀes ÒeeLeefcekeÀ efjHeesefì¥ie Keb[ kesÀ ªHe ceW Deewj YeewieesefuekeÀ 1. The Bank has recognised Business Segments as Primary reporting
Keb[ keÀes ieewCe Keb[ kesÀ ªHe ceW Yeejleer³e efj]peJe& yeQkeÀ kesÀ uesKeebkeÀve ceevekeÀ 17 mebyeOeer segment and Geographical Segments as Secondary segment in line
efoMeeefveoxMeeW kesÀ DevegHeeueve ceW ceevee nw~ with RBI guidelines in compliance with Accounting Standard 17.
ÒeeLeefcekeÀ Keb[ë keÀejesyeej Keb[ Primary Segment: Business Segments
keÀ) keÀes<eeieej Heefj®eeueveë keÀes<eeieej ceW Keb[ efjHeesefì¥ie kesÀ GÎsM³e mes mecHetCe& a) Treasury Operations: ‘Treasury’ for the purpose of Segment
efveJesMe mebefJeYeeie DeLee&led mejkeÀejer SJeb Dev³e ÒeefleYetefle³eeW ceW uesve-osve, cegêe Reporting includes the entire investment portfolio i.e. dealing
yeepeej Heefj®eeueve Deewj HeÀe@jskeÌme Heefj®eeueve Meeefceue nQ~ in Government and other Securities, Money Market Operations
and Forex Operations.
Ke) nesuemesue yeQefkebÀieë nesuemesue yeQefkebÀie ceW Jes meYeer Deefûece Meeefceue nQ pees Kegoje
yeQefkebÀie ceW meefcceefuele veneR efkeÀS ieS nQ~ b) Wholesale Banking : Wholesale Banking Includes all advances
which are not included under Retail Banking.
ie) Kegoje yeQefkebÀieë Kegoje yeQefkebÀie ceW efvecveefueefKele oes ceeveob[ Hetje keÀjves Jeeues
$eÝCe peesefKece meefcceefuele nQë c) Retail Banking : Retail Banking includes exposures which
fulfil following two criteria:
i) $eÝCe peesefKece ©. 5 keÀjesæ[ lekeÀ kesÀ DeefOekeÀlece kegÀue $eÝCe peesefKece
i) Exposure – The maximum aggregate exposure up to Rs. 5
ii) kegÀue Jeeef<e&keÀ ìve&DeesJej ©. 50 keÀjesæ[ mes keÀce nw DeLee&led Jele&ceeve crore
efvekeÀe³eeW kesÀ ceeceueeW ceW efJeiele leerve Je<eeX keÀe Deewmele ìve&DeesJej Deewj veS ii) The total annual turnover is less than Rs. 50 crore i.e. the
efvekeÀe³eeW kesÀ ceeceueeW ceW Devegceeefvele ìve&DeesJej~ average turnover of the last three years in case of existing
Deblej KeC[er³e DevlejCeeW keÀe cetu³e efveOee&jCe entities and projected turnover in case of new entities.
Pricing of Inter-segmental transfers

Kegoje yeQefkebÀie SkeÀ ÒeeLeefcekeÀ mebmeeOeve mebûenCekeÀlee& FkeÀeF& nw Deewj nesuemesue Keb[ SJeb
keÀes<eeieej KeC[ Üeje GHeefpe&le peceejeefMe³eeW keÀer Deewmele ueeiele keÀes O³eeve ceW jKeles ngS Retail Banking Segment is a Primary resource mobilising unit and Wholesale
Kegoje yeQefkebÀie Keb[ Üeje GOeej oer ie³eer efveefOe³eeW keÀer #eefleHetefle& keÀjlee nw~ Segment and Treasury Segment compensates the Retail banking segment
for funds lent by it to them taking into consideration the average cost of
ueeiele keÀe Deeyebìve deposits incurred by it.
keÀ) efJeMes<e KeC[ keÀes meerOes Òeoeve efkeÀS ieS J³e³eeW keÀes mebyebefOele KeC[ ceW Deebyeefìle Allocation of costs
efkeÀ³ee ie³ee nw~ a) Expenses directly attributed to particular segment are allocated to the
Ke) efJeMes<e KeC[ keÀes meerOes Òeoeve efkeÀS ieS J³e³eeW keÀes keÀce&®eeefj³eeW/meb®eeefuele keÀejesyeej relative segment.
keÀer mebK³ee kesÀ DevegHeele mes Deebyeefìle efkeÀS ieS nQ~ b) Expenses not directly attributable to specific segment are allocated in
proportion to number of employees / business managed.
ieewCe KeC[ë YeewieesefuekeÀ KeC[
Secondary Segment: Geographical Segments
keÀ) mJeosMeer Heefj®eeueve
a) Domestic Operations
Ke) Debleje&<ìêr³e Heefj®eeueve
b) International Operations
(ie) uesKee ceevekeÀ-18 mebyebeOf ele He#ekeÀejë
(C) Accounting Standard 18 - Related Party Transactions:
I) mebyebefOele He#ekeÀejeW keÀer met®eer I) List of Related Parties:
(keÀ) cegK³e ÒeyebOekeÀer³e keÀeefce&keÀ (a) Key Managerial Personnel :
Þeer ìer. Sme. veeje³eCemeeceer - 04.06.2007 mes Shri T. S. Narayanasami- from 04.06.2007
keÀe³e&HeeuekeÀ efveosMekeÀ Executive Director
Þeer kesÀ.Deej. keÀecele 02.08.2008 lekeÀ Shri K. R. Kamath - up to 02.08.2008
Þeer yeer. S. ÒeYeekeÀj 15.10.2008 mes Shri B.A. Prabhakar - from15.10.2008
Þeer Sce. vejsvê 06.11.2008 mes Shri M. Narendra - from 06.11.2008
99
(Ke) mene³ekeÀ keÀcHeefve³eeBë (b) Subsidiaries :
(i) yeerDeesDeeF& Mes³ej nesefu[bie efue. (i) BOI Shareholding Ltd.
(ii) mìej ³etefve³eve oeF& - F®eer ueeFHeÀ FbM³eesjWme kebÀ efue. (ii) Star Union Dai –Ichi Life Insurance Company Ltd.
(iii) Heerìer yeQkeÀ mJeosMeer (iii) PT Bank Swadesi
(iv) yeerDeesDeeF& lebpeeefve³ee efue. (iv) BOI Tanzania Ltd.
(ie) men³eesieerë (c) Associates :
(i) Yeejleer³e ÒeefleYetefle J³eeHeej efveiece efue. (i) Securities Trading Corporation of India Ltd .
(ii) Fb[es peeefcye³ee yeQkeÀ efue. (ii) Indo-Zambia Bank Ltd.
(iii) yeQkeÀ Üeje Òee³eesefpele 5 #es$eer³e ûeeceerCe yeQkeÀ (iii) 5 Regional Rural Banks sponsored by the Bank
Dee³ee&Jele& ûeeceerCe yeQkeÀ, yewlejCeer ûeec³e yeQkeÀ, PeejKeb[ ûeeceerCe yeQkeÀ, vece&oe ceeueJee Aryavart Gramin Bank; Baitarni Gramya Bank;
ûeeceerCe yeQkeÀ, Jewveiebiee #es$eer³e ûeeceerCe yeQkeÀ. Jharkhand Gramin Bank; Narmada Malwa Gramin
Bank; Wainganga Krishna Gramin Bank;
II) mebyebefOele He#ekeÀejeW kesÀ meeLe mebJ³eJenej Transactions with Related Parties (©. keÀjesæ[ ceW ) / (Rs. in crores)
men³eesieer / meb³egkeÌle GÐece cegK³e HeýebOeve cegK³e HeýebOeve kegÀue
keÀeefce&keÀ keÀeefce&keÀ kesÀ mebyebOeer
Associates/ Key Management Relatives of Key Total
ceoW / mebyebefOele He#e Items/Related Party Joint Ventures Personnel Management
Personnel
2008-09 2007-08 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08
pecee Deposit 12.70 101.32 0.18 0.18 0.00* 0.42 12.88 101.92
Je<e& kesÀ oewjeve DeefOekeÀlece Maximum during the year 135.38 377.78 0.40 0.59 0.00* 0.46 135.78 378.83
peceejeefμe³eeW keÀe efve³eespeve Placement of deposits — — — — — — — —
Je<e& kesÀ oewjeve DeefOekeÀlece Maximum during the year — — — — — — — —
efveJesμe Investments — — — — — — — —
ceebie/met®evee/ceer³eeoer cegêe Lending in Call / Notice / — — — — — — — —
ceW GOeej osvee Term Money
Dev³e GOeej osvee Other Lending — — — — — — — —
ceebie/met®evee/ceer³eeoer cegêe Borrowings in Call / Notice / 122.80 — — — — — 122.80
ceW GOeej uesvee Term Money
Je<e& kesÀ oewjeve DeefOekeÀlece Maximum during the year 102.80 — — — — — 102.80
mejkeÀejer HeéfleYetefle/ì^spejer Sale of Govt. Securities / 24.55 50.70 — — — — 24.55 50.70
efyeueeW/yeeb[eW keÀer efyeke´Àer Treasury Bills / Bonds
mejkeÀejer HeéfleYetefle/ì^spejer Purchase of Govt. Securities / 35.58 80.76 — — — — 35.58 80.76
efye}eW/yeeb[eW keÀer Kejero Treasury Bills / Bonds
iewj-efveefOekeÀ Jee³eos Non-funded commitments — — — — — — — —
HeóÊe y³eepe Interest paid 0.56 6.34 0.01 0.02 0.00* 0.02 0.58 6.38
HeéHle y³eepe Interest received — 0.35 — — — — — 0.35
HeóÊe ueeYeebμe Dividend Paid — — — — 0.00* 0.00 0.00 0.00
HeéHle ueeYeebμe Dividend Received — — — — — — — —
HeéH³e Dev³e HeÝeej Other Charges receivable 0.01 0.01 — — — — 0.01 0.01
* JeemleefJekeÀ jeefμe ©. 50,000 mes keÀce nesves kesÀ keÀejCe oμee&³eer veneR ie³eer nw~
* Actual amount being less than Rs. 50,000/-, the same is not furnished.
100
(Ie) HeÆe efJeÊeHees<eCe (SSme 19)ë (D) Accounting Standard 19 - Lease Financing:
(i) HeÆe efJeÊe Hees<eCe Deewj FmekesÀ IeìkeÀeW ceW yeQkeÀ kesÀ efveJesMe keÀer mebefJeoeiele (i) The contractual maturities of the Bank’s investment in lease
HeefjHekeÌJeÊeeSb, pees DeefûeceeW ceW Meeefceue keÀer ie³eer nw, keÀe GuuesKe veer®es efkeÀ³ee financing and its components, which are included in advances, are
ie³ee nQë set out below:
¬eÀ. meb. efJeJejCe 31-03-2009 31-03-2008 Sr. No. Particulars 31-03-2009 31-03-2008
keÀ) mekeÀue efveJesMe 4.97 7.83 a) Gross Investments 4.97 7.83
Ke) ÒeeH³e HeÆe Yegieleeve b) Lease payment receivables
(i) 1 Je<e& mes DeefOekeÀ veneR 3.17 3.34 (i) not later than 1 year 3.17 3.34
(ii) 1 Je<e& mes DeefOekeÀ efkeÀvleg 1.80 4.49 (ii) later than 1 year but not later 1.80 4.49
5 Je<e& mes DeefOekeÀ veneR than 5 years
(iii) 5 Je<e& mes DeefOekeÀ ö Metv³e (iii) later than 5 years - NIL
kegÀue 4.97 7.83 TOTAL 4.97 7.83
ie) Deveefpe&le efJeÊe Dee³e 0.23 0.58 c) Unearned finance income 0.23 0.58
[) efveJeue efveJesMe (keÀ-ie) 4.74 7.25 d) Net investments [a – c] 4.74 7.25
(ii) 0.37 keÀjesæ[ keÀer HeÆe Dee³e (efJeiele Je<e& ©. 0.70 keÀjesæ[) keÀes Deefpe&le y³eepe (ii) Lease income of Rs. 0.37 crore ( Previous year Rs 0.70 crore) is
ceW Meeefceue efkeÀ³ee ie³ee nQ~ included under Interest Earned.
(*) uesKee ceevekeÀ - 20 Òeefle Mes³ej Depe&veë (E) Accounting Standard 20 - Earnings Per Share:
¬eÀ. meb. efJeJejCe 2008-09 2007-08 Sr. No. Particulars 2008-09 2007-08
1. DeeOeejYetle Deewj Deewmele * ©.57.26 ©.40.83 1. Basic and Diluted * Rs. 57.26 Rs. 40.83
DeeOeejYetle SJeb Deewmele F&.Heer.Sme. keÀer ieCevee Calculation of Basic & Diluted E.P.S.
¬eÀ.meb. efJeJejCe 2008-09 2007-08 Sr. No Particulars 2008-09 2007-08
(keÀ) FefkeÌJeìer Mes³ej OeejkeÀeW keÀes Òeoeve ©.3007.35 ©.2009.40 (A) Net Profit for the year attributable Rs.3007.35 Rs.2009.40
keÀjves ³eesi³e Je<e& kesÀ efueS Meg× ueeYe keÀjesæ[ keÀjesæ[ to Equity Shareholders crores crores
(Ke) FefkeÌJeìer Mes³ej keÀer Yeeefjle ©. 52.52 ©. 49.21 (B) Weighted Average Number of 52.52 49.21
Deewmele mebK³ee keÀjesæ[ keÀjesæ[ Equity shares crores crores
(ie) cetueYetle Òeefle Mes³ej Depe&ve (keÀ/Ke) ©.57.26 ©. 40.83 (C) Basic Earnings per Share(A/B) Rs. 57.26 Rs. 40.83
(Ie) Òeefle Mes³ej DebefkeÀle cetu³e ©. 10.00 ©. 10.00 (D) Nominal Value per Share Rs. 10.00 Rs. 10.00
* DeeOeejYetle SJeb Deewmele F&HeerSme meceeve nw ®etbefkeÀ Deewmele mebYeeJeer FefkeÌJeìer Mes³ej veneR * Basic & Diluted E.P.S. are same as there are no dilutive potential
nQ~ equity shares.
(*) Dee³e Hej keÀj mebyebOeer uesKeebkeÀve (SSme 22)ë (F) Accounting for Taxes on Income (AS 22):
(i) Deferred tax assets are recognised for future tax consequences
(i) DeemLeefiele keÀj Deeefmle³eeW Deewj os³eleeDeeW kesÀ Jenve cetu³eeW Deewj FvekesÀ lelmebyebOeer
of temporary differences arising between the carrying values
keÀj DeeOeej Deewj Heefj®eeueveiele Deûesveerle neefve kesÀ yeer®e GlHeVe DemLee³eer
of assets and liabilities and their respective tax bases and
efYeVeleeDeeW kesÀ HeefjCeecemJe©He YeefJe<³e kesÀ keÀj kesÀ efueS DeefYe]%eele efkeÀS ie³es operating carry forward losses. Deferred tax assets are
nQ~ DeemLeefiele keÀj Deeefmle³eeW keÀes kesÀJeue efJeJeskeÀ keÀe HetCe& efJe®eej keÀjves kesÀ recognised only after giving due consideration to prudence.
HeM®eele DeefYe]%eele efkeÀ³ee ie³ee nw~ DeemLeefiele keÀj Deeefmle³eeb Deewj os³eleeSb Deferred tax assets and liabilities are measured using tax rates
keÀj ojeW Deewj keÀj keÀevetveeW keÀe GHe³eesie keÀjles ngS, pees legueve He$e keÀer leejerKe and tax laws that have been enacted or substantively enacted by
lekeÀ ÒeoefMe&le ³ee JeeefmleefJekeÀ ªHe mes ÒeoefMe&le efkeÀS ie³es nQ~ keÀj ojeW ceW the Balance Sheet date. The impact on deferred tax assets and
HeefjJele&ve kesÀ keÀejCe DeemLeefiele keÀj Deeefmle³eeW Deewj os³eleeDeeW Hej ÒeYeeJe liabilities on account of a change in the tax rates is also recognised
Dee³e efJeJejCees ceW Yeer DeefYe%eele efkeÀS ieS nQ~ in the income statement.
ii) During the year, an amount of Rs. 361.52 crore (net) has been
ii) Je<e& kesÀ oewjeve ©. 361.52 keÀjesæ[ (Meg×) (efJeiele Je<e& 8.46 keÀjesæ[ (Meg×)
debited [Previous year Rs. 8.46 crore (net) credited] to the
pecee efkeÀS ieS) DeemLeefiele keÀj kesÀ mecee³eespeve kesÀ ªHe ceW ueeYe neefve Keeles Profit and Loss account by way of adjustment to Provision for
keÀes veeces efkeÀS ieS~ deferred tax.
101
iii) DeemLeefiele keÀj Deeefmle³eeW Deewj DeemLeefiele keÀj os³eleeDeeW kesÀ cegK³e iii) Major components of Deferred Tax Assets and Deferred Tax
IeìkeÀ Liabilities :
ke´À. meb. efJeJejCe 31.03.2009 31.03.2008 Sr. No Particulars 31.03.2009 31.03.2008
DeemLeefiele keÀj Deeefmle³eeB Deferred Tax Assets
i) HeéJeOeeve kesÀ efveefceÊe mece³e 348.94 18.14 i) On account of timing difference 348.94 18.14
Devlej kesÀ keÀejCe towards provisions
ii) Dev³e 81.12 64.52 ii) Others 81.12 64.52
kegÀue DeemLeefiele keÀj Deeefmle³eeB 430.06 82.66 Total Deferred Tax Assets 430.06 82.66
DeemLeefiele keÀj os³eleeSb Deferred Tax Liabilities
i) yener cetu³eÛeme Deewj 30.65 30.65 i) On account of the timing difference 30.65 30.65
Dee³ekeÀj cetu³eÛeme between the book depreciation and
kesÀ yeer®e mece³e Devlej kesÀ keÀejCe Income Tax depreciation
ii) efveJesMe Hej cetu³eÛeme kesÀ keÀejCe 405.95 — ii) On account of depreciation on 405.95 —
investment
iii) GHeef®ele y³eepe Hejbleg os³e veneR 259.98 — iii) On account of interest accured 259.98 —
but not due
iv) Dev³e 42.99 — iv) Others 42.99 —
kegÀue DeemLeefiele keÀj os³eleeSb 739.57 30.65 Total Deferred Tax Liabilities 739.57 30.65
μeg× DeemLeefiele keÀj Deeefmle/(os³elee) (309.51) 52.01 Net Deferred Tax Assets/(Liabilities) (309.51) 52.01
(pe) uesKeebkeÀve ceevekeÀ 29 ``ÒeeJeOeeve, DeekeÀefmcekeÀ os³eleeSB SJeb DeekeÀefmcekeÀ Deeefmle³eeB'' (G) Details of movement in provisions in accordance with Accounting
kesÀ DevegªHe ÒeeJeOeeveeW ceW ef¬eÀ³eeMeeruelee keÀe efJeJejCe~ Standard 29, “Provisions, Contingent Liabilities and Contingent
Assets”
keÀ. os³eleeDeeW kesÀ efueS ÒeeJeOeeveeW ceW ef¬eÀ³eeMeeruelee (Dev³eeW kesÀ efueS ÒeeJeOeeveeW keÀes A. Movement of Provisions for liabilities (excluding provision for
íes[æ keÀj) others)
(©. keÀjesæ[ ]ceW ) (Rs. in crores)
efJeJejCe efJeefOekeÀ ceeceues/DeekeÀefmcekeÀleeSB Particulars Legal cases/contingencies

³eLee 1 DeÒewue 2008 keÀes Mes<e 1.22 Balance as at 1 April 2008st
1.22
Je<e& kesÀ oewjeve ÒeeJeOeeve — Provided during the year —

Amounts used during the year —
Je<e& kesÀ oewjeve Òe³egkeÌle jeefMe³eeB —
Balance as at 31st March 2009 1.22
³eLee 31 cee®e& 2009 keÀes Mes<e 1.22
Timing of outflow/uncertainties Outflow on settlement /
yeefnie&ceve keÀe mece³e/DeefveefM®eleleeSB efveHeìeve/HeefjCeefle yeefnie&ceve Crystallization
Ke. DeekeÀefmcekeÀ os³eleeSB B. Contingent Liabilities
Ssmeer os³eleeSB pewmee efkeÀ yewueWme Meerì keÀer Devegmet®eer 12 kesÀ Deveg¬eÀceebkeÀ (I mes VI) ceW Such Liabilities as mentioned at Sl. No. (I to VI) of Schedule 12 of
Balance Sheet are dependent upon, the outcome of court , arbitration,
JeefCe&le nw v³ee³eeue³e, DeefOekeÀjCe, v³ee³eeue³e mes yeenj efveHeìeve, DeHeerueeW kesÀ efvemleejCe out of court settlement, disposal of appeals, the amount being called
ceebieer ieF& jeefMe, mebefJeoelcekeÀ oeef³elJeeW keÀer MeleeX, mebyebefOele He#eeW Üeje ceebie ceW Je=efÜ up, terms of contractual obligations, devolvement and raising of
Deewj keÀceer Hej efveYe&j nw~ Ssmes ceeceueeW ceW keÀesF& ÒeefleHetefle& DeHesef#ele veneR nw~ demand by concerned parties respectively. No reimbursement is
expected in such cases.
102
(6) Accounting Standard 3 - Cash Flow Statement uesKee ceevekeÀ 3 vekeÀoer He´Jeen efJeJejCe
(©. keÀjesæ[ ceW ) / (Rs. in crores)
Je<ee&vle Je<ee&vle
efJeJejCe Particulars Year ended Year ended
31-03-2009 31-03-2008
keÀ) Heefj®eeueveiele ieefleefJeefOe³eeW mes vekeÀoer He´Jeen A. Cash Flow from Operating Activities:
keÀjeOeeve kesÀ Henues μegOo ueeYe Net Profit before taxes 4164.43 2684.72
efvecveefueefKele kesÀ efueS mecee³eespeve Adjustments for:

S®eìerSce efveJesMeeW keÀe HeefjMeesOeve Amortisation of HTM Investments 209.70 234.18
De®eue mebHeefÊe³eeW Hej cetu³e-Ûeme Depreciation on Fixed Assets 69.37 73.13
efveJesμe Hej cetu³e-Ûeme Depreciation on Investment 474.06 83.42
yeÆs Keeles [euee DeMeesO³e $eÝCe/SveHeerS kesÀ efueS ÒeeJeOeeve Bad-debts Written off / Provisions for NPAs 622.69 697.25
ceevekeÀ Deeefmle³eeW kesÀ efueS HeéJeOeeve Provision for Standard Assets 87.64 165.51
Dev³e ceoeW kesÀ efueS HeéJeOeeve Provision for Other Items 107.98 70.31
ieewCe yeeB[dme DeeF&Heer[erDeeF&, ³etìer II yeeb[dme Hej y³eepe Payment / Provision for Interest on Subordinated Bonds,
nsleg Yegieleeve/HeéJeOeeve IPDI, Upper Tier II Bonds 426.57 413.66
HeéHle ueeYeebμe Dividend received (10.37) (6.30)
pecee jeefμe³eeW ceW yeæ{ / (Ieì) Increase /( Decrease) in Deposits 39696.50 30130.25
GOeej ces yeæ{/(Ieì) Increase /( Decrease) in Borrowings 2314.53 551.62
Dev³e os³eleeDeeW Deewj HeéJeOeeveeW ceW yeæ{ / (Ieì) Increase / (Decrease) in Other Liabilities and Provisions 689.22 984.05
efveJesμeeW ceW (yeæ{)/Ieì (Increase) / Decrease in Investments (11345.31) (6533.21)
DeefiećeeW ceW (yeæ{)/Ieì (Increase)/ Decrease in Advances (30055.73) (29057.68)
Dev³e Deeefmle³eeW ceW (yeæ{)/Ieì (Increase) / Decrease in Other Assets (1534.56) (207.10)
He´l³e#e keÀj (ÒeoÊe) / JeeHemeer Direct Taxes (Paid)/Refund (1898.33) (848.83)
Heefj®eeueveiele ieefleefJeefOe³eeW mes efveJeue Net Cash Flow from
vekeÀoer He´Jeen (keÀ) Operating Activities (A) 4018.39 (565.02)
Ke) efveJesMe ieefleefJeefOe³eeW mes, vekeÀoer He´Jeen B. Cash Flow from Investing Activities:
De®eue mecHeefÊe keÀer Kejero Purchase of Fixed Assets (244.13) (101.22)
De®eue mecHeefÊe keÀer efye¬eÀer
mene³ekeÀ kebÀHeefve³eeW /meb³egkeÌle GÐeceeW/men³eesieer kebÀHeefve³eeW Sale of Fixed Assets 16.08 6.09
ceW DeefleefjkeÌle efveJesMe Additional investment in Subsidiaries/Joint Ventures/Associates (142.75) (94.50)
ÒeeHle ueeYeebMe Dividend received 10.37 6.30
efveJesMe ieefleefJeefOe³eeW mes efveJeue Net Cash Flow from
vekeÀoer He´Jeen (Ke) Investing Activities (B) (360.43) (183.33)
ie) efJeÊe Hees<eCe ieefleefJeefOe³eeW mes vekeÀoer ÒeJeen
Mes³ej Hetbpeer C. Cash Flow from Financing Activities:
Mes³ej Òeerefce³ece Share Capital 0.00 37.77
DeeF&Heer[erDeeF&, ieewCe yeeb[dme SJeb DeHej efì³ej II yeebæ[me Share Premium 0.00 1322.04
(efveJeue) IPDI, Subordinated Bonds & Upper Tier II Bonds (Net ) 1240.23 187.03
ÒeoÊe ueeYeebMe (Debleefjce SJeb Debeflece) Dividend (Interim & Final) paid (430.10) (85.53)
ieewCe yeeB[ DeeF&Heer[erDeeF&, DeHej efì³ej II yeeb[me Hej Interest Paid on IPDI, Subordinated Bonds, Upper Tier II Bonds (424.22) (401.11)
y³eepe keÀe Yegieleeve (Meg×)
efJeÊe Hees<eCe ieefleefJeefOe³eeW mes Net Cash Flow from
efveJeue vekeÀoer ÒeJeen (ie) Financing Activities (C) 385.91 1060.20
vekeÀo Deewj vekeÀoer mecelegu³e ceW Net Increase in Cash &

efveJeue yeæ{le Cash Equivalents 4043.87 311.85
(keÀ) + (Ke) + (ie) (A) + (B) + (C)
1 DeÒewue keÀes vekeÀoer SJeb vekeÀoer Opening Cash and Cash

mecelegu³e keÀe DeLeMes<e Equivalents as at April, 1 17717.39 17405.54
31 cee®e& keÀes vekeÀoer SJeb Cash and Cash Equivalents

vekeÀoer mecelegu³e as at March, 31. 21761.26 17717.39
7. efHeíues Je<e& kesÀ DeebkeÀæ[eW keÀe peneB keÀner DeeJeμ³ekeÀ mecePee ie³ee Hegveme&cetnve, HegveJ³e&JemLeeHeve efkeÀ³ee ie³ee nw~
Previous year’s figures have been regrouped/rearranged, wherever considered necessary.
103
yeQkeÀ Dee@HeÀ Fbef[³ee kesÀ uesKee Hejer#ekeÀeW keÀer efjHeesì& REPORT OF THE AUDITORS OF BANK OF INDIA
Òeefle To,
Yeejle kesÀ je<ì^Heefle The President of India
1. nceves yeQkeÀ Dee@HeÀ Fbef[³ee kesÀ mebueive ³eLee 31 cee®e& 2009 kesÀ legueve He$e SJeb Gmeer 1. We have audited the attached Balance Sheet of BANK OF INDIA as
leejerKe keÀes meceeHle Je<e& kesÀ Gmemes mebueive ueeYe SJeb neefve Keeles keÀer uesKee Hejer#ee at 31st March, 2009 and also the Profit and Loss Account for the year
ended on that date annexed thereto in which are incorporated the
keÀer nw~ efpemeceW nceejs Üeje uesKee Hejeref#ele 20 MeeKeeDeeW, Dev³e uesKee Hejer#ekeÀeW returns of 20 branches audited by us, 2570 branches audited by other
Üeje uesKee Hejeref#ele 2570 Yeejleer³e MeeKeeDeeW Deewj 23 efJeosMeer MeeKeeDeeW keÀer auditors and 23 foreign branches audited by local auditors. The
efJeJejefCe³eeW keÀe meceeJesMe nw pees mLeeveer³e uesKee Hejer#ekeÀeW Üeje Hejeref#ele nw~ yeQkeÀ ves branches audited by us and those audited by other auditors have been
nceejs Üeje uesKee Hejeref#ele SJeb Dev³e uesKee Hejer#ekeÀeW Üeje uesKee Hejeref#ele MeeKeeDeeW selected by the Bank in accordance with the guidelines issued to the
Bank by the Reserve Bank of India. Also incorporated in the Balance
keÀe ®e³eve Yeejleer³e efj]peJe& yeQkeÀ Üeje peejer efoMeeefveoxMeW kesÀ Devegmeej efkeÀ³ee nw~ Sheet and Profit and Loss Account are the returns from 431 branches
legueveHe$e SJeb ueeYe-neefve uesKes ceW Gve 431 MeeKeeDeeW keÀer efJeJejefCe³eeW keÀe Yeer which have not been subjected to audit. These unaudited branches
meceeJesMe nw pees uesKee Hejer#ee kesÀ DeOeerve veneR Leer~ Fve iewj-uesKee Hejeref#ele MeeKeeDeeW account for 0.64% of advances, 2.13% of deposits, 0.43% of interest
ceW 0.64 ÒeefleMele Deefûece, 2.13 ÒeefleMele peceejeefMe³eeb, 0.43 ÒeefleMele y³eepe Dee³e income and 1.61% of interest expenses. We have also audited the
cash flow statement as stated in Notes forming part of Accounts for
Deewj 1.61 ÒeefleMele y³eepe J³e³e keÀe uesKee nw~ nceves legueve He$e kesÀ meeLe vekeÀoer the year ended on that date. These financial statements are the
ÒeJeen efJeJejCe keÀer Yeer uesKee Hejer#ee keÀer nw pees Gme leejerKe keÀes meceeHle Je<e& kesÀ efueS responsibility of the Bank’s management. Our responsibility is to
uesKeeW keÀer efìHHeefCe³eeB nQ~ ³es efJeÊeer³e efJeJejCe yeQkeÀ ÒeyebOeve keÀer efpeccesoejer nw~ nceejer express an opinion on these financial statements based on our audit.
efpeccesoejer ³en nw efkeÀ Fve efJeÊeer³e efJeJejCeeW Hej DeeOeeefjle nceejer uesKee Hejer#ee Hej 2. We conducted our audit in accordance with the auditing standards
nce DeHevee cele J³ekeÌle keÀjW~ generally accepted in India. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether the
2. meeceev³eleë Yeejle ceW mJeerke=Àle uesKee Hejer#ee ceevekeÀeW kesÀ Devegmeej nceves uesKee Hejer#ee financial statements are free of material misstatements. An audit
includes examining, on a test basis, evidence supporting the amounts
keÀe meb®eeueve efkeÀ³ee nw~ DeeJeM³ekeÀ ceevekeÀeW kesÀ Devegmeej nceves uesKee Hejer#ee Fme
and disclosures in the financial statements. An audit also includes
lejn Dee³eesefpele Deewj keÀe³ee&efvJele keÀer nw efkeÀ nce Fme yeejs ceW He³ee&Hle Deeéemle nQ efkeÀ assessing the accounting principles used and significant estimates
efJeÊeer³e efJeJejCeeW ceW keÀesF& cenlJeHetCe& $egefì veneR nw~ uesKee Hejer#ee ces Hejer#eCe leLee made by the management, as well as evaluating the overall financial
mee#³e kesÀ DeeOeej Hej jeefMe³eeW mes mebyebefOele ÒeceeCeeW keÀer peeb®e keÀjvee Deewj efJeÊeer³e statement presentation. We believe that our audit provides a reasonable
basis for our opinion.
efJeJejCe ceW ÒekeÀì keÀjvee Meeefceue neslee nw~ uesKee Hejer#ee ceW Òe³egkeÌle uesKeebkeÀve
efme×ebvleeW keÀe cetu³eebkeÀve ÒeyebOeve Üeje efkeÀ³es ie³es cenÊJeHetCe& Devegceeve leLee meceûe 3. The Balance Sheet and the Profit and Loss Account have been drawn
up in Forms “A” and “B” respectively of the Third Schedule to the
efJeÊeer³e efJeJejCe Òemlegefle keÀe cetu³eebkeÀve Meeefceue neslee nQ~ nceW efJeéeeme nw efkeÀ nceejer Banking Regulation Act, 1949.
uesKee Hejer#ee nceejer je³e kesÀ efueS Gef®ele DeeOeej Òeoeve keÀjleer nw~
4. Subject to the limitations of the audit indicated in paragraph 1 above
3. legueve He$e SJeb ueeYe SJeb neefve uesKee yeQkeÀkeÀejer efJeefve³eceve DeefOeefve³ece, 1949 keÀer and as required by the Banking Companies (Acquisition and Transfer
of Undertakings) Act, 1970, we report that:
leermejer Devegmet®eer kesÀ ¬eÀceMeë HeÀece& ``S'' leLee ``yeer'' ceW lew³eej efkeÀS ie³es nQ~
a) In our opinion and to the best of our knowledge and according
4. GkeÌle HewjeûeeHeÀ 1 ceW GefuueefKele meerceeDeeW Deewj yeQkeÀkeÀejer kebÀHeveer (GHe¬eÀceeW keÀe to the information and explanations given to us and as shown
Depe&ve Deewj DeblejCe) DeefOeefve³ece, 1970 kesÀ DeO³eOeerve nce efjHeesì& keÀjles nQ efkeÀë by the books of the Bank:
(i) The Balance Sheet read together with the Significant
(keÀ) nceejer je³e Deewj peevekeÀejer kesÀ Devegmeej SJeb nceW oer ieF& met®evee Je mHe<ìerkeÀjCeeW Accounting Policies and Notes forming part of Accounts
Deewj yeQkeÀ keÀer yeefn³eeW ceW oMee&S ieS Devegmeejë is a full and fair Balance Sheet containing the necessary
particulars, and is properly drawn up so as to exhibit a
(i) leggueve He$e pees uesKeebkeÀve veerefle kesÀ meeLe efo³es nQ Deewj Dev³e efìHHeefCe³eeW true and fair view of the affairs of the Bank as at 31st
pees legueveHe$e ceW HetCe& Je DeeJeM³ekeÀ efJeJejCe oMee& jns nQ, mener {bie mes March, 2009;
lew³eej efkeÀ³es ie³es nQ pees 31 cee®e& 2009 keÀes yeQkeÀ kesÀ keÀe³e&keÀueeHeeW keÀe (ii) The Profit and Loss Account read together with the
mener Deewj Gef®ele ef®e$e Òemlegle keÀj jns nQ~ Significant Accounting Policies and Notes forming part
of Accounts shows a true balance of Profit in conformity
(ii) ueeYe Deewj neefve Keelee efpemes cenÊJeHetCe& uesKeebkeÀve veerefle³eeW kesÀ meeLe with accounting principles generally accepted in India for
Heæ{e peeSiee Deewj Dev³e veesì, Je<e& kesÀ efueS ueeYe keÀe mener Mes<e oMee& the year covered by the accounts; and
jner nQ; Deewj (iii) The Cash Flow Statement gives a true and fair view of the
104
(iii) vekeÀoer ÒeJeen efJeJejCe, vekeÀoer ÒeJeen keÀe mener Je Gef®ele ¢M³e Òemlegle cash flows for the year covered by the Statement.
keÀj jne nw pees Je<e& kesÀ efJeJejCe ceW efo³ee ie³ee nw~
b) We have obtained all the information and explanations which to
(Ke) nceves meYeer met®eveeSb Deewj mHe<ìerkeÀjCe pees nceejer mener peevekeÀejer Deewj the best of our knowledge and belief were necessary for the
efJeéeeme kesÀ efueS DeeJeM³ekeÀ leLee uesKee Hejer#ee kesÀ GÎsM³e mes pe©jer Lee, purposes of our audit and have found them to be satisfactory.
ÒeeHle keÀj efue³ee nw Deewj GvnW meblees<epevekeÀ Hee³ee nw~

c) The transactions of the Bank which have come to our notice
(ie) yeQkeÀ keÀe uesve-osve pees nceejer peevekeÀejer ceW Dee³ee nQ Jen yeQkeÀ kesÀ DeefOekeÀej have been within the powers of the Bank.
#es$e kesÀ Yeerlej nw~
d) The returns received from the offices and branches of the Bank
(Ie) yeQkeÀ kesÀ keÀe³ee&ue³eeW leLee MeeKeeDeeW mes ÒeeHle efJeJejefCe³eeb nceejer uesKee Hejer#ee have been found adequate for the purposes of our audit.
kesÀ GÎsM³e mes He³ee&Hle Hee³eer ie³eer nQ~
ke=Àles efce$ee kegbÀ[t SC[ yeemet ke=Àles yeesjkeÀj SC[ cegpegceoej ke=Àles Heer. meer. ceesoer SC[ kebÀ.
For Mitra Kundu & Basu For Borkar & Muzumdar For P. C. Modi & Co.
(Heer. HeesÎej) (osJeebie JeeIeeveer) (ÒekeÀeMe ceesoer)

( P. Podder) (Devang Vaghani) (Prakash Modi)
Yeeieeroej Partner Yeeieeroej Partner Yeeieeroej Partner
ke=Àles S. kesÀ. peer. SC[ SmeesefmeSìdme ke=Àles Jeer. jeceemJeeceer De³³ej SC[ kebÀ. ke=Àles megbojce SC[ ÞeerefveJeemeve
For A. K. G. & Associates For V Ramaswamy Iyer & Co. For Sundaram & Srinivasan
(njeEJeoj eEmen) ([er. Jeer. pe³ejeceve) (meer. vejsMe)

(Harvinder Singh) (D. V. Jayaraman) (C. Naresh)
cegbyeF&, 29 DeHewúe, 2009

Mumbai, 29th April, 2009
105
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106
yeQkeÀ keÀe mecesefkeÀle efJeÊeer³e efJeJejCe

2008-09
Bank of India
Consolidated Financial Statement
2008-09
107
mecesefkeÀle legueve He$e 31 cee®e& 2009 keÀer efmLeefle kesÀ Devegmeej (000’s íesæ[s ieS nQ Omitted)
CONSOLIDATED BALANCE SHEET AS AT 31st MARCH, 2009
Devegmet®eer mebK³ee ³eLee As at ³eLee As at
Schedule 31-03-2009 31-03-2008
No. ©. (Rs.) ©. (Rs.)
I. Hetbpeer Deewj os³eleeSb I. CAPITAL AND LIABILITIES
Hetbpeer Capital 1 5259146 5259146
Deejef#eefle³eeB Deewj DeefOeμes<e Reserves & Surplus 2 131306332 101451158
DeuHemebK³ekeÀ efnle Minorities Interest 2A 1025655 245278
peceejeefμe³eeB Deposits 3 1901766694 1504053216
GOeej Borrowings 4 94925834 71724490
Dev³e os³eleeSB leLee HeéJeOeeve Other liabilities and provisions 5 129289865 110690580
peesæ[
TOTAL 2263573526 1793423868
II. Deeefmle³eeB II. ASSETS
Yeejleer³e efj]peJe& yeQkeÀ ceW Cash and balances with
Reserve Bank of India 6 89750850 117756904
vekeÀoer Deewj μes<e
yeQkeÀeW ceW μes<e Deewj ceebie Hej Balances with Banks and
leLee DeuHe met®evee Hej HeéH³e Oeve money at call and short notice 7 129148888 60253222
efveJesμe Investments 8 528718108 419245782
Deefieće Advances 9 1433226118 1137646887
De®eue Deeefmle³eeB Fixed Assets 10 25613446 24333247
Dev³e Deeefmle³eeB Other Assets
74.45 11 57116116 34187826
peesæ[ TOTAL 2263573526 1793423868
DeekeÀefmcekeÀ os³eleeSB Contingent Liabilities 12 1223039248 1495095675
Jemetueer kesÀ efueS efyeue Bills for collection 114907372 80945798
THej yeleeF& ieF& Devegmetef®e³eeB legueve-He$e keÀe DeefYevve Debie nQ~

The Schedules referred to above form an integral part of the Balance Sheet.
yeQkeÀkeÀejer efJeefve³eceve DeefOeefve³ece, 1949 keÀer leermejer Devegmet®eer kesÀ HeÀece& `S' kesÀ Devegmeej leg}ve-He$e lew³eej efkeÀ³ee ie³ee nw~
The Balance Sheet has been prepared in conformity with Form ‘A’ of the Third Schedule to the Banking Regulation Act, 1949.
mece efleefLe kesÀ DevegmejCe ceW nceejer efjHeesì& mebueive nw~ In terms of our report of even date attached
B. A. Prabhakar
S. kesÀ. peer. SC[ SmeesefmeSìdme Jeer. jeceemJeeceer De³³ej SC[ kebÀ. megob jce SC[ Þeerevf eJeemeve
(S.kesÀ. iegHlee) (S. pevekeÀ) (meer. vejsMe)
(A.K. Gupta) (A. Janak) (C. Naresh)
cegbyeF&, 29 ceF&, 2009 meom³elee meb. 81177 meom³elee meb. 202923 meom³elee meb. 28684
Mumbai, 29th May, 2009 Membership No. 81177 Membership No. 202923 Membership No. 28684
108
31 cee®e&, 2009 keÀes meceeHle Je<e& keÀe mecesefkeÀle ueeYe Je neefve uesKee (000’s íesæ[s ieS nQ Omitted)
CONSOLIDATED PROFIT AND LOSS ACCOUNT FOR THE YEAR ENDED 31st MARCH, 2009
Devegmet®eer mebK³ee Je<ee¥le Year ended Je<ee¥le Year ended
Schedule 31-03-2009 31-03-2008
No. ©. (Rs.) ©. (Rs.)
I. Dee³e I. INCOME
Deefpe&le y³eepe Interest earned 13 164165115 123910245
Dev³e Dee³e Other income 14 30765426 21373948
peesæ[ TOTAL 194930541 145284193
II. J³e³e II. EXPENDITURE
J³e³e efkeÀ³ee ie³ee y³eepe Interest expended 15 108800889 81470835
He´®eeueveiele J³e³e Operating expenses 16 31455083 27228821
HeéJeOeeve Deewj DeekeÀefmcekeÀleeSb Provisions and Contingencies 24580506 16981715
peesæ[
TOTAL 164836478 125681371
men³eesieer mebmLeeDeeW ceW Depe&ve/(neefve) keÀe efnmmee
DeuHemebK³ekeÀ kesÀ efnle keÀer keÀìewleer keÀjves kesÀ HetJe& Je<e& kesÀ Share of earnings/(loss) in Associates
Consolidated Net Profit/(Loss) for the
16 A 744582 39416
efueS mecesefkeÀle Meg× ueeYe/(neefve) year before deducting Minorities’ interest 30838645 19642239
IeìeSbë DeuHemebK³ekeÀ keÀe efnle Less: Minorities’ Interest (36770) 43876
Je<e& kesÀ efueS mecetn kesÀ mebyebefOele mecesefkeÀle Consolidated Net Profit/(Loss) for the
Meg× ueeYe (neefve) year attributable to the group 30875415 19598363
peeWæ[s ë mecetn kesÀ mebyebefOele Deûesveerle Add: Brought forward consolidated
mecesefkeÀle ueeYe/(neefve) Profit/(loss) attributable to the group 0 6719074
peesæ[
TOTAL 30875415 26317437
III. efJeefve³eesie
keÀevetveer Deejef#eefle³eeW keÀes DeblejCe III APPROPRIATIONS
jepemJe Deejef#eefle keÀes DeblejCe Transfer to Statutory Reserve 8000000 7000000
Hetbpeer Deejef#eefle/efJeMes<e Deejef#eefle keÀess/mess DeblejCe Transfer to Revenue Reserve 10774586 15900188
efJeMes<e Deejef#eefle-keÀjsvmeer mJewHe keÀes DeblejCe Transfer to Capital Reserve 5692579 428209
Debleefjce ueeYeebμe (ueeYeebμe keÀj meefnle) Transfer to / (from) Special Reserve - Currency Swap (9261) 29594
Debeflece ueeYeebμe (ueeYeebμe keÀj meefnle) Interim Dividend (including dividend tax) 1843287 0
s ueeYeebMe keÀj mene³ekeÀ kebÀHeveer nsleg Final Dividend (including dividend tax) 3072144 2457713
Dee³ekeÀj Deef O eef v e³ece, 1961 keÀer Oeeje 36(1) Dividend Tax - for Subsidiary 2080 1733
(viii) kesÀ Debleie&le efJeμes<e Deejef#eefle Special Reserve u/s Sec 36(1) (viii) of Income Tax Act, 1961 1500000 500000
mecesefkeÀle legueve He$e ceW Deûesveerle Mes<e Balance carried over to consolidated Balance Sheet 0 0
peesæ[ TOTAL 30875415 26317437
cenÊJeHetCe& uesKeebkeÀve veerefle³eeB Significant accounting policies 17
uesKeeW Hej efìHHeefCe³eeB Notes forming part of accounts 18
Heéfle μes³ej GHeepe&ve (©.) Earnings Per Share (Rs.) 58.79 39.82
THej yeleeF& ieF& Devegmetef®e³eeB ueeYe SJeb neefve Keeles keÀe DeefYevve Debie nQ~
The Schedules referred to above form an integral part of the Profit and Loss Account.
yeQkeÀkeÀejer efJeefve³eceve DeefOeefve³ece, 1949 keÀer leermejer Devegmet®eer kesÀ HeÀece& `yeer' kesÀ Devegmeej ueeYe SJeb neefve Keelee lew³eej efkeÀ³ee ie³ee nw~
The Profit and Loss Account has been prepared in conformity with Form ‘B’ of the Third Schedule to the Banking Regulation Act, 1949.
Chairman & Managing Director jecesMJej Òemeeo
Rameshwar Prasad
S. kesÀ. ceeslee³eo
A. K. Motayed
Sce. Sve. ieesHeerveeLe
M. N. Gopinath
ÒekeÀeMe Heer. ceeu³ee Heer. Sce. efmejepegÎerve
yeer. S. ÒeYeekeÀj
keÀe³e&HeeuekeÀ efveosμekeÀ mece efleefLe kesÀ DevegmejCe ceW nceejer efjHeesì&
mebueive nw~ In terms of our report of even date attached
efce$ee kegbÀ[t SC[ yeemet yeesjkeÀj SC[ cegpegceoej Heer. meer. ceesoer SC[ kebÀ.
B. A. Prabhakar meveoer uesKeekeÀej meveoer uesKeekeÀej meveoer uesKeekeÀej
Executive Director Mitra Kundu & Basu Borkar & Muzumdar P. C. Modi & Co.
Sce. vejWê (Heer. HeesÎej) (osJeebie JeeIeeveer) (ÒekeÀeMe ceesoer)
(P. Podder) (Devang Vaghani) (Prakash Modi)
keÀe³e&HeeuekeÀ efveosμekeÀ Yeeieeroej Partner Yeeieeroej Partner Yeeieeroej Partner
M. Narendra meom³elee meb. 51063 meom³elee meb. 109386 meom³elee meb. 17622
Executive Director Membership No. 51063 Membership No. 109386 Membership No. 17622
(S.kesÀ. iegHlee) (S. pevekeÀ) (meer. vejsMe)
(A.K. Gupta) (A. Janak) (C. Naresh)
cegbyeF&, 29 ceF&, 2009 Yeeieeroej Partner
meom³elee meb. 81177
Yeeieeroej Partner
Yeeieeroej Partner
Mumbai, 29th May, 2009 Membership No. 81177 Membership No. 202923 Membership No. 28684
109
mecesefkeÀle legueve-He$e keÀer Devegmetef®e³eeB (000’s íesæ[s ieS nQ Omitted)

SCHEDULES TO THE CONSOLIDATED BALANCE SHEET
31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 1 ë Hebtpeer SCHEDULE - 1 : CAPITAL
HeéefOeke=Àle AUTHORISED
He´l³eskeÀ ©He³es 10 kesÀ 150,00,00,000 FefkeÌJeìer μes³ej 150,00,00,000 Equity Shares of Rs. 10 each 15000000 15000000
peejer Deewj DeefYeoÊe ISSUED AND SUBSCRIBED
Òel³eskeÀ ©. 10 kesÀ 48,85,80,000 FefkeÌJeìer μes³ej 52,63,52,600 Equity Shares
(efJeiele Je<e& 52,63,52,600) efpeveceW keWÀê mejkeÀej (Previous year 52,63,52,600) of Rs. 10 each
Üeje Oeeefjle ©. 10 kesÀ 33,85,80,000 (efJeiele including 33,85,80,000 Equity Shares
Je<e& 33,85,80,000) ©. 338.58 keÀjesæ[ (efJeiele (Previous year 33,85,80,000) of Rs. 10 each
Je<e& ©. 338.58 keÀjesæ[) kesÀ HetCe& HeóÊe FefkeÌJeìer fully paid up amounting to Rs. 338.58 crores
μes³ej~ (Previous year Rs. 338.58 crores)
kegÀue held by Central Government; 5263526 5263526
HeóÊe Hetbpeer TOTAL 5263526 5263526
©. 10 Òel³esskeÀ HetCe&le³ee ÒeoÊe 52,51,75,800 PAID-UP CAPITAL
FefkeÌJeìer μes³ej (efHeíues Je<e& 52,51,74,800) 52,51,75,300 Equity Shares (Previous year 52,51,74,800) 5251753 5251748
(efpemeceW meMele& mebmLeeve HuesmeceWì ceeHe&Àle Je<e& kesÀ oewjeve of Rs.10 each fully paid-up including nil (previous year 3,77,72,600 fresh
3,77,72,600 efvejbkeÀ meefnle (efJeiele Je<e&) veS FefkeÌJeìer equity shares issued through Qualified
Mes³ej peejer efkeÀS ieS)~ Institutions Placement)
pees[æ W ë μes³eme& HeÀe@jefHeÀìs[(Devegmet®eer 18 kesÀ Add: Shares forfeited (Refer note no. 5 of Schedule 18) 7393 7398
veesì ¬eÀ. 5 keÀe meboYe& ues) TOTAL 5259146 5259146
kegÀue
Devegmet®eer - 2 ë Deejef#eefle³eeb Deewj DeefOeμes<e SCHEDULE - 2 : RESERVES & SURPLUS
I. meebeJf eefOekeÀ Deejef#ele I. Statutory Reserve :
DeLe Mes<e Opening Balance 27251686 20251686
Je<e& kesÀ oewjeve HeefjJe×&ve Additions during the year 8000000 7000000
peesæ[ (I) TOTAL (I) 35251686 27251686
II. Hetpb eer Deejef#eefle³eeB II. Capital Reserves :
S) Hegvecet&u³eebkeÀve Deejef#eefle A) Revaluation Reserve :
pees[æs /s (IeìeSb)ë mecee³eespeve (veer®es efìHHeCeer osKeW)* Add / (Less): Adjustments (Refer note below)* 0 -5861
pees[æs ës 2007 ceW mebHeefÊe keÀe Hegvecet&u³eebkeÀve Add: Revaluation of Property in 2007 0 16692593
IeìeSb ë Hegvecet&u³eebkeÀve kesÀ keÀejCe ueeYe Je Less: Depreciation on account of revaluation
neefve Keeles ceW mecee³eesefpele cetu³eÛeme adjusted to Profit and Loss Account 528082 550580
(S) keÀe peesæ[
Total of (A) 17102902 17630984
yeer) Dev³e B) Others
i) efveJesμe keÀer efyeke´Àer Hej ueeYe-``HeefjHekeÌJelee i) Profit on sale of Investments - “Held to Maturity”
kesÀ jKes ieS''DeLe Mes<e Opening Balance 2210514 1782305
peesæ[së ueeYe Je neefve Keeles mes DeblejCe Add: Transfer from Profit and Loss Account 5692579 428209
7903093 2210514
ii) efJeosμeer cegêe ªHeevlejCe Deejef#eefle ii) Foreign Currency Translation Reserve
ÒeejbefYekeÀ Mes<e Opening Balance 1985207 2421575
peesæ[W/(IeìeSb)-Je<e& kesÀ oewjeve Add/(Less) : Adjustments during the year (Net) 4425353 -436368
mecee³eespeve (efveJeue) 6410560 1985207
iii) ÒeejbeYf ekeÀ Mes<e efJeMes<e Deejef#eefle-keÀjsvmeer mJewHe iii) Special Reserve - Currency Swaps
ueeYe SJeb neefve Keeles mes / (keÀes) DeblejCe Opening Balance 69859 40265
Transfer from / (to) Profit and Loss Account (9261) 29594
kegÀ} Total 60598 69859
kegÀ} (yeer) Total of (B) 14374251 4265580
peesæ[ (II) TOTAL (II) 31477153 21896564
III. Mes³ej Òeerecf e³ece III. Share Premium :
Je<e& kesÀ oewjeve HeefjJe×&ve (keÌ³etDeeF&Heer Üeje) Additions during the year (QIP Route) 0 13220410
peesæ[së peyle Mes³ejeW keÀe efJeueesHeve Add: On forfeited shares annulled 0 3
peesæ[ (III) TOTAL (III) 18455795 18455795
110

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 2 ë Deejef#eefle³eeb Deewj DeefOeμes<e (peejer) SCHEDULE - 2 : RESERVES & SURPLUS (contd.)
IV. jepemJe Deewj Dev³e Deejef#eefle³eeB IV. Revenue and Other Reserves :
i) jepemJe Deejef#eefle³eeB i) Revenue Reserve :
ÒeejbefYekeÀ Mes<e Opening Balance 32147113 16241003
pees[æ ëW ueeYe-neefve efJeefve³eespeve mes Debleefjle Add: Transfer from Profit & Loss Appropriations 10774586 15900188
peesæ[W ë Hegvecet&u³eebkeÀve Deejef#ele mes Debleefjle Add: Transfer from Revaluation Reserve 0 5922
GHe peesæ[ IV(i) Sub-total of IV(i) 42921699 32147113
ii) Dee³ekeÀj DeefOeefve³ece 1961 keÀer Oeeje ii) Special Reserve u/s Sec 36(1)(viii) of Income
36(1)(viii) kesÀ Debleie&le efJeMes<e Deejef#ele Tax Act, 1961
peesæ[W ë Je<e& kesÀ oewjeve HeefjJeOe&ve Add: Additions during the year 1500000 500000
GHe peesæ[ IV(ii) Sub-total of IV(ii) 3200000 1700000
peesæ[ (IV) TOTAL (IV) 46121699 33847113
V. mecesefkeÀle ueeYe-neefve Keeles ceW Mes<e V. Balance in Consolidated Profit and Loss Account 0 0
peesæ[ ( I mes V) TOTAL ( I TO V) 131306332 101451158
*veesì ë mecee³eespeve efJeosμeer MeeKeeDeeW mes mebyebefOele DeebkeÀæ[eW kesÀ ³eLee efoveebkeÀ 31 cee®e& keÀes Òe®eefuele efJeefvece³e oj Hej HeefjJele&ve kesÀ keÀejCe efkeÀS ieS nw~
*Note : The adjustments are on account of conversion of figures relating to foreign branches at the rates of exchange prevailing as at 31st March.
Devegmet®eer - 2 S ë DeuHemebK³ekeÀ efnle SCHEDULE - 2A : MINORITIES INTEREST
Gme leejerKe keÀes DeuHemebK³ekeÀ efnle peye cetue Minority interest at the date on which the parent-subsidiary
kebÀHeveer-mene³ekeÀ kebÀHeveer mebyebOe DeefmlelJe ceW Dee³ee relationship came into existence 186220 186220
HejJeleea Je=ef× / (Ieì) Subsequent increase /(decrease) 839435 59058
legueve He$e keÀer leejerKe keÀes DeuHemebK³ekeÀ efnle Minority interest on the date of Balance Sheet 1025655 245278
111

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 3 ë peceejeefμe³eeB SCHEDULE - 3 : DEPOSITS
S. I. ceebie pecee A. I. Demand Deposits :
peesæ[ (I) TOTAL (I) 126185443 125036897
II. ye®ele yeQkeÀ pecee II. Savings Bank Deposits 382299865 334724425
III. ceer³eeoer pecee III. Term Deposits :
peesæ[ (III) TOTAL (III) 1393281386 1044291894
peesæ[ S (I, II, III) TOTAL A (I, II, III) 1901766694 1504053216
yeer i) Yeejle ceW μeeKeeDeeW keÀer peceejeefμe³eeB B. i) Deposits of branches in India 1594638225 1254016530
ii) Yeejle kesÀ yeenj μeeKeeDeeW keÀer ii) Deposits of branches outside India 307128469 250036686
peceejeefμe³eeB
peesæ[ (yeer) TOTAL (B) 1,901,766,694 1,504,053,216
Devegmet®eer - 4 ë GOeej SCHEDULE - 4 : BORROWINGS

I. Yeejle ceW GOeej I. Borrowings in India :
i) Yeejleer³e efj]peJe& yeQkeÀ i) Reserve Bank of India 0 0
ii) Dev³e yeQkeÀ ii) Other Banks 0 2000000
iii) Dev³e mebmLeeSb Deewj DeefYekeÀjCe iii) Other Institutions and Agencies 37599352 30643091
peesæ[ (I) Total (I) 37599352 32643091
I. Yeejle kesÀ yeenj mes GOeej II. Borrowings outside India 57326482 39081399
peesæ[ (I, II) Total ( I, II ) 94925834 71724490
THej I ceW meefcceefuele HeéfleYetle GOeej Secured borrowings included in I above 0 0
Devegmet®eer - 5 ë Dev³e os³eleeSb Deewj ÒeeJeOeeve SCHEDULE - 5 : OTHER LIABILITIES AND PROVISIONS
I. mebos³e efyeue I. Bills Payable 10396288 12408480
II. Deeblej keÀe³ee&ue³e mecee³eespeve - (Meg×) II. Inter-office adjustments (net) 0 561231
III. ÒeesodYetle y³eepe III. Interest accrued 7145743 6378230
IV. ÒeefleYeteflejefnle iewj HeefjJele&veer³e cees®eveer³e yebOeHe$e IV. Unsecured Non-convertible Redeemable Bonds 22500000 22500000
(efì³ej II - Hetbpeer kesÀ efueS ieewCe $eÝCe) (Subordinated for Tier-II Capital)
efì³ej I - Hetbpeer (DeeF&.Heer.[er.DeeF&.) Tier-I Capital (I.P.D.I.) 14858846 9971432
DeHej efì³ej II - Hetbpeer (SHeÀ.meer.) Upper Tier-II Capital (F.C.) 12183193 9668315
DeHej efì³ej II - Hetbpeer Upper Tier-II Capital 12320000 7320000
V. DeemLeefiele keÀj os³elee V. Deferred Tax liability 3096900 0
VI. Dev³e VI. Others 46788895 41882892
peesæ[ Total 129289865 110690580
112

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 6 ë vekeÀoer Deewj Yeejleer³e SCHEDULE - 6 : CASH AND BALANCES WITH
efj]peJe& yeQkeÀ ceW μes<e SCHEDULE - 6 : RESERVE BANK OF INDIA
I. neLe ceW vekeÀoer I. Cash in hand 4669222 4625079
(FmeceW efJeosμeer keÀjWmeer veesì (including foreign
Deewj mJeCe& meefcceefuele nQ~) currency notes and gold)
II. Balances with Reserve Bank of India :
II. Yeejleer³e efj]peJe& yeQkeÀ ceW μes<e i) In Current Account 85037628 113131825
i) ®ee}t Keeles ceW
ii) In Other Accounts 44000 0
ii) Dev³e KeeleeW ceW
peesæ[ (II) TOTAL (II) 85081628 113131825
peesæ[ (I, II) TOTAL (I, II) 89750850 117756904
Devegmet®eer - 7 ë yeQkeÀes ceW μes<e Deewj ceebie SCHEDULE - 7 : BALANCES WITH BANKS & MONEY AT
leLee DeuHe met®evee Hej HeéH³e CALL & SHORT NOTICE
Oeve I. In India :
I. Yeejle ceW i) Balances with Banks
i) yeQkeÀ ces μes<e a) In Current Accounts 3733081 3878705
keÀ) ®ee}t KeeleeW ceW b) In Other Deposit Accounts 22459664 15687289
Ke) Dev³e pecee KeeleeW ceW ii) Money at call and short notice
ii) ceebie Hej Deewj DeuHe met®evee Hej HeéH³e Oeve a) With Banks 0 0
keÀ) yeQkeÀeW kesÀ meeLe b) With Other Institutions 0 0
Ke) Dev³e mebmLeeDeeW ceW TOTAL (I) 26192745 19565994
peesæ[ (I)
II. Yeejle kesÀ yeenj II. Outside India :
i) ®eeuet KeeleeW ceW i) In Current Accounts 1516925 1838314
ii) Dev³e pecee KeeleeW ceW ii) In Other Deposit Accounts 59968661 29576119
iii) ceebie Hej Deewj DeuHe met®evee Hej HeéH³e Oeve iii) Money at call and short notice 41470557 9272795
pees[æ (II) TOTAL (II) 102956143 40687228
pees[æ (I, II) TOTAL (I, II) 129148888 60253222
Devegmet®eer - 8 ë efveJesμe SCHEDULE - 8 : INVESTMENTS

I. Yeejle ceW efveJesμe I. Investments in India :
i) mejkeÀejer HeéfleYetefle³ees ceW i) Government Securities 425991130 330318249
ii) Dev³e Devegceesefole HeéfleYetefle³eeW ceW ii) Other approved Securities 5833341 6818312
iii) μes³ejeW ceW iii) Shares 3926706 3145466
iv) ef[yeW®ejeW Deewj yebOeHe$eeW ceW iv) Debentures and Bonds 28535372 24819697
v) men³eesieer mebmLeeDees ceW efveJesMe v) Investment in Associates 3913976 3044012
vi) Dev³e (³etìerDeeF&/c³et®³egDeue HebÀ[ kesÀ ³etefveì, vi) Others (Units of UTI/Mutual Funds, Commercial papers etc.) 11502501 6253224
keÀceefMe&Deue HesHej Deeefo)
peesæ[ (I) TOTAL (I) 479703026 374398960
II. Yeejle kesÀ yeenj efveJesμe II. Investments outside India :
i) mejkeÀejer HeéfleYetefle³eeW ceW i) Government Securities (including local authorities) 17032936 13542984
(mLeeveer³e HeéefOekeÀjCeeW meefnle) ii) Debentures & Bonds 100684 25668
ii) ef[yeW®ej Deewj yee@[ iii) In subsidiaries & Joint venture Abroad 319219 294731
iii) Deveg<ebieer ceW leLee efJeosMe ceW meb³egkeÌle GÐece iv) Other Investments 31562243 30983439
iv) Dev³e efveJesMe TOTAL (II) 49015082 44846822
peesæ[ (II)
peesæ[ (I, II) TOTAL (I, II) 528718108 419245782
III. Yeejle ceW efveJesμe III. Investments in India :
i) efveJesMeeW keÀe mekeÀue cetu³e i) Gross value of Investments 481126410 376583393
ii) cetu³eÛeme kesÀ efueS kegÀue ÒeeJeOeeve ii) Aggregate provisions for depreciation 1423384 2184433
iii) Meg× efveJesMe iii) Net Investments 479703026 374398960
IV. Yeejle kesÀ yeenj efveJesMe IV. Investments outside India :
i) efveJesMeeW keÀe mekeÀue cetu³e i) Gross value of Investments 54700258 45739578
ii) cetu³eÛeme kesÀ efueS kegÀue ÒeeJeOeeve ii) Aggregate provisions for depreciation 5685176 892756
iii) Meg× efveJesMe iii) Net Investments 49015082 44846822
113

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 9 ë Deefieće SCHEDULE - 9 : ADVANCES
S. i) ¬eÀerle Deewj yeÆeke=Àle efyeue A. i) Bills Purchased and Discounted 181623214 160213382
ii) vekeÀo GOeej, DeesJej[êHeÌì Deewj ceebie Hej ii) Cash Credits, Overdrafts and
Heéflemebos³e $eÝCe Loans repayable on demand 644244175 537658580
iii) ceer³eeoer $eÝCe iii) Term Loans 607358729 439774925

peesæ[ (S) TOTAL (A) 1433226118 1137646887
yeer. DeefiećeeW keÀe efJeJejCe B. Particulars of Advances :
i) cetle& Deeefmle³eeW Üeje HeéfleYetle i) Secured by tangible assets 930827408 708663464
(FmeceW yener $eÝCeeW Hej Deefieće Meeefceue nQ) (includes advances against Book Debts)
ii) yeQkeÀ/mejkeÀejer He´l³eeYetefle³eeW Üeje megjef#ele ii) Covered by Bank/Government Guarantees 178430031 167175931
iii) DeHeéfleYetle iii) Unsecured 323968679 261807492
meer. DeefiećeeW keÀe #es$eJeej JeieeakeÀjCe C. Sectoral Classification of Advances :
I. Yeejle ceW Deefieće I. Advances in India
i) HeéLeefcekeÀlee HeéHle #es$e

i) Priority Sector 375450654 322389728
ii) meeJe&peefvekeÀ #es$e ii) Public Sector 118380167 85379390
iii) yeQkeÀ iii) Banks 1451103 2003610
iv) Dev³e iv) Others 641646011 492082649
peesæ[ (meer-I) TOTAL (C-I) 1136927935 901855377
II. Yeejle kesÀ yeenj Deefieće II. Advances outside India :
i) yeQkeÀeW Üeje os³e i) Due from Banks 58817474 43535969
ii) Dev³e Üeje os³e ii) Due from others
keÀ) ¬eÀerle Deewj yeÆeke=Àle efyeue a) Bills Purchased and Discounted 53358798 71423229
Ke) meecetefnkeÀ $eÝCe b) Syndicated Loans 73466467 36243374
ie) Dev³e c) Others 110655444 84588938

peesæ[ (meer-II) TOTAL (C-II) 296298183 235791510
peesæ[ (meer-I, meer-II) TOTAL (C - I, C - II) 1433226118 1137646887
114

31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 10 ë De®eue Deeefmle³eeb SCHEDULE - 10 : FIXED ASSETS
I. Heefjmej I. PREMISES :
DeLeμes<e ueeiele Hej Opening Balance at cost 5482898 5276421
IeìeSb - Je<e& kesÀ oewjeve keÀìewefle³eeB/mecee³eespeve Less: Deductions / Adjustments during the year 0 25516
GHe-pees[æ Sub-total 5895789 5482898
Fme leejerKe keÀes Hegvecet&u³eve HeefjJeOe&ve kesÀ keÀejCe Addition to date on account of revaluation
Hegvecet&u³eve Deejef#eleer ceW pecee
IeìeSb ë Fme leejerKe keÀes cetu³eÛeme (Hegvecet&u³eve kesÀ credited to revaluation reserve 19753966 19753966
keÀejCe ©. 2651065 meefnle-iele Je<e& kesÀ Less : Depreciation to date (including Rs. 2651065 on
©.2158229) account of revaluation - Previous year Rs. 2158229) 4257347 3534351
peesæ[ (I) TOTAL (I) 21392408 21702513
II. Dev³e De®eue Deeefmle³eeb
II. OTHER FIXED ASSETS :
(FmeceW HeÀveea®ej Deewj efHeÀkeÌme®ej meefcceefuele nQ) (including Furniture and Fixtures)
DeLeμes<e ueeiele Hej Opening Balance at cost 9430494 9005679
IeìeSBë Je<e& kesÀ oewjeve keÀìewefle³eeB/mecee³eespeve Less: Deductions / Adjustments during the year 310935 368385
GHe-peeææs[ Sub-total 10560408 9430494
IeìeSBë Fme leejerKe keÀes cetu³eÛeme Less: Depreciation to date 7443911 7068916
peesæ[ (II) TOTAL (II) 3116497 2361578
III. efvecee&CeeOeerve Hetpb eeriele keÀe³e& III. CAPITAL WORK IN PROGRESS 1104541 269156
peesæ[ (I, II, III) TOTAL (I, II, III) 25613446 24333247
Devegmet®eer - 11 ë Dev³e Deeefmle³eeb SCHEDULE - 11 : OTHER ASSETS

I. Deeblej keÀe³ee&ue³e mecee³eespeve I. Inter Office Adjustment 5554206 0
II. HeésodYetle y³eepe II. Interest Accrued 11919565 9860310
III. Deef i e´ c e ©He mes ÒeoÊe keÀj/m$ees l e Hej keÀeìe
ie³ee keÀj III. Tax paid in advance/tax deducted at source 21678388 13666356
IV. uesKeve meeceieér Deewj mìecHe IV. Stationery and Stamps 52048 18400
V. DeemLeefiele keÀj Deeefmle³eeBb V. Deferred Tax Assets 19278 539086
VI. Dev³e VI. Others 17892631 10103674
peesæ[ TOTAL 57116116 34187826
Devegmet®eer - 12 ë DeekeÀefmcekeÀ os³eleeSB SCHEDULE - 12 : CONTINGENT LIABILITIES
I. yeQkeÀ kesÀ efJe©× oeJes efpevnW $eÝCe kesÀ ªHe ceW I. Claims against the Bank not acknowledged as debts 3889015 3252905
mJeerkeÀej veneR efkeÀ³ee ie³ee nw
II. Debμeleë HeóÊe efveJesμeeW kesÀ efueS os³eleeSb II. Liability for partly paid Investments 3200 404401
III. yekeÀe³ee Jee³eoe efJeefvece³e mebefJeoeDeeW kesÀ keÀejCe III. Liability on account of outstanding forward exchange
os³eleeSb contracts 652382425 898769599
IV. mebIeìkeÀeW keÀer Deesj mes oer ieF& ieejbefì³eeB IV. Guarantees given on behalf of Constituents :
keÀ) Yeejle ceW a) In India 111133432 78428370
Ke) Yeejle kesÀ yeenj b) Outside India 39315165 24367647
V. mekeÀej, He=<þebkeÀve Deewj Dev³e oeef³elJe V. Acceptances, endorsements and other obligations 151113363 120899655
VI. y³eepe oj keÀer Deouee-yeoueer VI. Interest Rate Swaps 264424242 368759821
VII. Dev³e ceoW efpevekesÀ ef}S yeQkeÀ DeekeÀefmcekeÀ ªHe VII. Other items for which the Bank is contingently liable 778406 213277
ces osveoej nw TOTAL 1223039248 1495095675
peesæ[
115

SCHEDULES TO THE CONSOLIDATED PROFIT AND LOSS ACCOUNT
Je<ee¥le For the Je<ee¥le For the

Year Ended Year Ended
31-03-2009 31-03-2008
©. (Rs.) ©. (Rs.)
Devegmet®eer - 13 ë Deefpe&le y³eepe Deewj ueeYeebMe SCHEDULE - 13 : INTEREST AND DIVIDENDS EARNED
I. DeefiećeeW/efJeefvece³e He$eeW Hej y³eepe/yeÆe I. Interest/Discount on advances/bills 125859765 92970991
II. efveJesMeeW Hej Dee³e II. Income on Investments 33742290 26390188
III. Yeejleer³e efj]peJe& yeQkeÀ kesÀ Mes<eeW Deewj III. Interest on balances with Reserve Bank of India and
Dev³e Devlej-yeQkeÀ efveefOe³eeW Hej y³eepe other inter-bank funds 3888825 4017530
IV. Dev³e IV. Others 674235 531536
peesæ[ TOTAL 164165115 123910245
Devegmet®eer - 14 ë Dev³e Dee³e SCHEDULE - 14 : OTHER INCOME

I. keÀceerμeve, efJeefvece³e Deewj oueeueer I. Commission, exchange and brokerage 10938711 7839026
II. efveJesμeeW kesÀ efJeke´À³e Hej ueeYe-efveJeue II. Profit on sale of Investments - net 7461431 3662107
III. Yetefce, YeJeveeW Deewj Dev³e Deeefmle³eeW III. Profit on sale of land, buildings and other assets - net 31 3324
kesÀ efJeke´À³e Hej ueeYe-efveJeue
IV. efJeefvece³e mebJ³eJenejeW Hej }eYe-efveJeue IV. Profit on exchange transactions - net 6261071 3071634
V. men³eesieer mebmLeeSb / kebÀHeefve³eeb Deewj/³ee V. Income earned by way of dividends etc., on subsidiaries/
meb³egkeÌle GHe¬eÀceeW Hej ueeYeebMe Deeefo kesÀ companies and/or joint ventures 66280 52847
ªHe ceW Deefpe&le Dee³e
VI. efJeefJeOe Dee³e VI. Miscellaneous Income 6037902 6745010
peesæ[ TOTAL 30765426 21373948
Devegmet®eer - 15 ë J³e³e efkeÀ³ee ie³ee y³eepe SCHEDULE - 15 : INTEREST EXPENDED

I. peceejeefμe³eeW Hej y³eepe I. Interest on Deposits 98080582 70794352
II. Yeejleer³e efjp] eJe& yeQkeÀ/Deblej yeQkeÀ GOeejeW Hej y³eepe II. Interest on Reserve Bank of India / inter-bank borrowings 5326700 5620399
III. ieewCe $eÝCe, DeeF&DeejSme Deeefo Hej y³eepe III. Interest on Subordinate Debts, IRS etc. 5393607 5056084
peesæ[ TOTAL 108800889 81470835
Devegmet®eer - 16 ë Heefj®eeueveiele J³e³e SCHEDULE - 16 : OPERATING EXPENSES

I. keÀce&®eeefj³eeW keÀes Yegieleeve Deewj I. Payments to and provisions for employees 19537524 16652623
GvekesÀ efueS HeéJeOeeve
II. efkeÀje³ee, keÀj Deewj efyepeueer II. Rent, Taxes and Lighting 2244802 1854568
III. cegêCe Deewj uesKeve meeceieér III. Printing and Stationery 398077 363903
IV. efJe%eeHeve Deewj He´®eej IV. Advertisement and Publicity 337419 316359
V. yeQkeÀ keÀer mecHeefÊe Hej cetu³eÛeme V. Depreciation on Bank’s property 718237 740525
VI. efveosμekeÀeW keÀer HeÀerme, YeÊes Deewj J³e³e VI. Directors’ fees, allowances and expenses 15826 12509
VII. uesKee Hejer#ekeÀeW keÀer HeÀerme Deewj J³e³e VII. Auditors’ fees and expenses 302332 272090
(MeeKee uesKee Hejer#ekeÀeW meefnle) (includes for branch auditors)
VIII. efJeefOe HeÝeej VIII. Law Charges 136321 116225
IX. [ekeÀJ³e³e, leej, ìsueerHeÀesve Deeefo IX. Postage, Telegrams, Telephones, etc. 167275 153851
X. cejccele Deewj jKe-jKeeJe X. Repairs and Maintenance 402624 327284
XI. yeercee XI. Insurance 1350909 1032584
XII. Dev³e J³e³e XII. Other Expenditure 5843737 5386300
peesæ[ TOTAL 31455083 27228821
Devegmet®eer - 16 S ë men³eesieer mebmLeeDeeW ceW SCHEDULE - 16 A : SHARE OF EARNINGS/LOSSES IN ASSOCIATES

Depe&ve/neefve keÀe DebMe I. Regional Rural Banks (RRBs) 494053 279911
I. #es$eer³e ûeeceerCe yeQkeÀ (DeejDeejyeer) II. Others 250529 (240495)
II. Dev³e TOTAL 744582 39416
peesæ[
116
Devegmet®eer - 17 ë SCHEDULE - 17:

SIGNIFICANT ACCOUNTING POLICIES:
cenÊJeHetCe& uesKee veerefle³eeB 1) ACCOUNTING CONVENTION & CONSOLIDATION
1) uesKeebkeÀve He×efle SJeb meceskeÀve Òeef¬eÀ³ee PROCEDURE
1.1 mebueive mecesefkeÀle efJeÊeer³e efJeJejCe He´®eefuele efJe®eejOeeje Deewj peejer HejbHeje 1.1 The accompanying Consolidated Financial Statements (CFS)
kesÀ Devegmeej lew³eej efkeÀS ieS nQ Deewj Jen Yeejleer³e keÀe³ee&ue³eeW/MeeKeeDeeW have been prepared by following the going concern concept,
kesÀ mebyebOe ceW Yeejle Deewj efJeosμeer keÀe³ee&ue³eeW/MeeKeeDeeW kesÀ mebyebOe ceW efYevve- generally on a historical cost basis and conform to the statutory
efYevve osμeeW ceW meeceev³eleë DeHevee³eer pee jner ÒeLee leLee meebefJeefOekeÀ GHeyevOeeW provisions and practices prevailing in India in respect of Indian
kesÀ DevegªHe nw peye lekeÀ efkeÀ Dev³eLee J³eJemLee ve keÀer ieF& nes~ Offices/Branches and respective foreign countries in respect of
1.2 efJeÊeer³e efJeJejCe keÀes lew³eej keÀjves ceW ³en DeeJeM³ekeÀ neslee nw efkeÀ efJeÊeer³e Foreign Offices/Branches, except as otherwise stated.
efJeJejCeer keÀer efleefLe keÀes efjHeesì& efkeÀS ieS Deeefmle leLee os³eleeDeeW ceW megefJe®eeefjle 1.2 The preparation of financial statements requires the management
DevegceeveeW leLee OeejCee keÀes ÒeyebOeve Hetje keÀjs~ ÒeyebOeve ³en efJeMJeeme keÀjlee nw to make estimates and assumptions considered in the reported
efkeÀ efJeÊeer³e efJeJejefCe³eeW keÀes lew³eej keÀjves ceW GHe³eesie efkeÀS ieS Devegceeve ³eLeesef®ele amount of assets and liabilities (including contingent liabilities)
leLee þerkeÀ nQ~ as of date of the financial statements and the reported income
1.3 mecesefkeÀle efJeÊeer³e efJeJejCeer (meerSHeÀSme) keÀer lew³eejer leLee Òemlegefle ceW GHe³eesie and expenses for the reporting period. Management believes
keÀer ieF& yeQkeÀ (cetue pevekeÀ) keÀer uesKeeke=Àle veerefle³eeW leLee J³eJenejeW mes ³en that the estimates used in the preparation of the financial
ÒeoefMe&le neslee nw efkeÀ Yeejleer³e meveoer uesKeekeÀej mebmLeeve (DeeF&meerSDeeF&) Üeje statements are prudent and reasonable.
peejer ``mecesefkeÀle efJeÊeer³e efJeJejefCe³eeB'' Keelee ceevekeÀ 21 kesÀ DevegªHe leLee 1.3 The accounting policies and practices of the Bank (parent) used
Yeejleer³e efj]peJe& yeQkeÀ Üeje peejer efoMeeefveoxMeeW leLee Yeejle ceW meeceev³ele³ee in the preparation and presentation of the Consolidated Financial
mJeerkeÀe³e& uesKee efme×eleeW kesÀ DeveªHe nQ~ Statement (CFS) reflect the banking industry practices, conform
1.3 mecesefkeÀle efJeÊeer³e efJeJejCe (meerSHeÀSme) keÀer lew³eej keÀjles SJeb Òemlegle keÀjles to the generally accepted accounting principles in India and the
mece³e GHe³eesie ceW ueer ie³eer uesKee veerefle³eeb SJeb yeQkeÀ (yeQkeÀ Dee@HeÀ Fbef[³ee) keÀe guidelines issued by the Reserve Bank of India and in accordance
J³eJenej yeQefkebÀie GÐeesie kesÀ J³eJenej yeQefkebÀie GÐeesie kesÀ J³eJenej keÀeW Òeefleefyebefyele with Accounting Standard 21 “Consolidated Financial
keÀjlee nw~ Yeejle ceW meeceev³e ©He mes mJeerkeÀe³e& uesKee efme×eleeW Deewj Yeejleer³e Statements”, issued by the Institute of Chartered Accountants
of India. (ICAI).
efj]peJe& yeQkeÀ Üeje peejer efoMeeefveoxMeeW SJeb Fbmìdìerìd³etì Dee@HeÀ ®eeì&[ SkeÀeGìWì
Dee@HeÀ Fbef[³ee (DeeF&meerSDeeF&) Üeje mecesefkeÀle efJeÊeer³e efJeJejefCe³eeW kesÀ mebyebOe ceW 1.4 The financial statements of the parent bank and its subsidiaries
peejer uesKee ceevekeÀ 21 kesÀ Deveg©He nw~ are combined on a line by line basis by adding together like
1.4 cetue yeQkeÀ SJeb FmekeÀer mene³ekeÀ kebÀHeefve³eeW keÀer efJeÊeer³e efJeJejefCe³eeW keÀes Deeblej items of assets, liabilities, income and expenses after eliminating
mecetn uesve-osve Deewj iewj Gieenerke=Àle ueeYe-neefve keÀe efJeueesHeve keÀjkesÀ SJeb intra-group transactions, unrealised profit/loss and making
SkeÀ meceeve uesKee veerefle³eeW mes meceªHelee mLeeefHele keÀjves kesÀ efueS peneB keÀneR necessary adjustments wherever required to conform to uniform
accounting policies except in case of overseas subsidiaries/
pe©jer ngDee, DeeJeM³ekeÀ mecee³eespeve keÀjkesÀ Deeefmle³eeW, os³eleeDeeW Dee³e SJeb
associates, where, the financial statements are prepared based
J³e³eeW pewmeer ceoW SkeÀ meeLe peesæ[keÀj HebeqkeÌle oj HebefkeÌle DeeOeej Hej
on local regulatory requirements/ IFRS. Impact of the same is
meefcceefueleefkeÀ³ee ie³ee nw~ efJeosMeer Deveg<ebefie³eeW/mene³ekeÀeW keÀes íesæ[keÀj peneB not given in Consolidated Financial Statements as the same is
efJeÊeer³e efJeJejefCe³ee@ mLeeefve³e efJeefve³eecekeÀ DeeJeM³ekeÀleeDeeW / DeeF&SHeÀDeejSme not ascertainable. The financial statements of the subsidiaries
Hej DeeOeeefjle lew³eej keÀer peeleer nQ, FmekeÀe ÒeYeeJe mecesefkeÀle efJeÊeer³e efJeJejCeer are drawn upto the same reporting date as that of parent i.e. 31st
ceW veneR efo³ee ie³ee nw keÌ³eeWefkeÀ ³en efveM®e³eelcekeÀ veneR nQ~ mene³ekeÀ kebÀHeefve³eeW March 2009.
kesÀ efJeÊeer³e efJeJejCeeW keÀes GvekesÀ cetue yeQkeÀ keÀer lejn Gmeer efleefLe ceW ³eLee 31
cee®e&, 2009 keÀer efmLeefle kesÀ Devegmeej lew³eej efkeÀ³ee ie³ee nw~ 1.5 Minority interest in the Consolidated Financial Statement consists
of the share of the minority shareholders in the net equity of the
1.5 mecesefkeÀle efJeÊeer³e efJeJejCe Devleie&le mene³ekeÀ kebÀHeefve³eeW keÀer efveJeue FefkeÌJeìer
subsidiaries.
ceW DeuHemebK³ekeÀ Mes³ej OeejkeÀeW kesÀ Mes³ejeW kesÀ ªHe ceW ueIegefnle pegæ[e nw~
1.6 Fbmìerìîetì Dee@]HeÀ ®eeì&[& SkeÀeGbìWì Dee@]HeÀ Fbef[³ee (DeeF&meerSDeeF&) Üeje peejer
1.6 Accounting for Investment in associate companies is done under
Equity method in accordance with Accounting Standard 23,
uesKeebkeÀve ceevekeÀ-23, ``mecesefkeÀle efJeÊeer³e efJeJejefCe³eeW ceW men³eesieer kebÀHeefve³eeW
“Accounting for Investment in Associates in Consolidated
ceW uesKeebkeÀve'' kesÀ DevegªHe FeqkeÌJeìer ÒeCeeueer kesÀ Devleie&le men³eesieer kebÀHeefve³eeW ceW
Financial Statements”, issued by the Institute of Chartered
efveJesMe keÀe uesKeebkeÀve efkeÀ³ee peelee nw~
Accountants of India (ICAI).
1.7 Deveg<ebefie³ees ceW FmekesÀ efveJesMe kesÀ cetue ÒecegKe keÀer ueeiele leLee Deveg<ebefie³eeW kesÀ
FefkeÌJeìer kesÀ cetue ÒecegKe kesÀ Yeeie kesÀ yeer®e Deblej keÀes meeKe/Hetbpeer Deejef#ele 1.7 The difference between cost to the parent of its investment in
the subsidiaries and parent’s portion of the equity of the
kesÀ ªHe ceW Hen®eevee peelee nQ~
subsidiaries is recognised as goodwill/capital reserve.
2) efJeosμeer cegêe efJeefvece³e mes mebye× uesve-osve 2) TRANSACTIONS INVOLVING FOREIGN EXCHANGE:
Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer `èfJeosMeer efJeefvece³e ojeW ceW ÒeYeeJeer Accounting for transactions involving foreign exchange is done in
117
HeefjJele&veeW'' uesKee ceevekeÀ (SSme) 11 kesÀ DevegªHe efJeosMeer efJeefvece³e DeeJesef<ìle uesve- accordance with Accounting Standard (AS) 11, “The Effect of
osve nsleg uesKeekeÀjCe~ Changes in Foreign Exchange Rates” issued by the Institute of
Chartered Accountants of India.
2.1 meceekeÀefuele efJeosμeer Heefj®eeueveeW kesÀ mebyebOe ceW mHeäerkeÀjCe
2.1 Translation in respect of Integral Foreign operations:
keÀ) efJeosMeer cegêe ceW mebJ³eJenej keÀjves Jeeueer Yeejleer³e MeeKeeDeeW keÀes meceekeÀef}le a) Indian branches having foreign currency transactions have been
efJeosμeer Heefj®eeueve kesÀ ªHe ceW Jeieeake=Àle efkeÀ³ee ie³ee nw Deewj Fve MeeKeeDeeW ceW classified as integral foreign operations and foreign exchange
efJeosμeer efJeefvece³e mebJ³eJenejeW keÀes mebJ³eJenej keÀer efleefLe Hej efJeÐeceeve oj Hej transactions at these branches have been recorded at the rates
efjkeÀe[& efkeÀ³ee ie³ee nw~ prevailing on the date of the transaction.
Ke) ceewefêkeÀ efJeosμeer cegêe keÀer Deeefmle³eeB SJeb os³eleeDeeW keÀe cetu³e nj Je<e& kesÀ b) Monetary Foreign currency assets and liabilities are translated
Deble ceW HesÀ[eF& Üeje DeefOemetef®ele ojeW kesÀ Devegmeej DeebkeÀe ie³ee nw Deewj iewj- at the closing rates notified by Foreign Exchange Dealers
ceewefêkeÀ ceoeW keÀes mebJ³eJenej keÀer efleefLe Hej efJeÐeceeve oj Hej DeebkeÀe/mHeä Association of India (FEDAI) at the year end and non-monetary
efkeÀ³ee ie³ee nw~ items are translated at the rates prevailing on the transaction
date.
ie) efJeosμeer cegêe ceW mekeÀej, He=ÿebkeÀve leLee oeef³elJe SJeb ieejbefì³eeb Je<e& meceeeqHle ceW
c) Acceptances, endorsements, other obligations and guarantees
HesÀ[eF& Üeje DeefOemetef®ele mebJejCe ojeW Hej DebefkeÀle keÀer ieF& nw~ efveHeìeve kesÀ in foreign currencies are carried at the closing rates notified by
mece³e GlHeVe nesves Jeeues efJeefvece³e DeblejeW Deewj efJeÊeer³e Je<e& keÀer meceeeqHle Hej FEDAI at the year end. Exchange differences arising on
ceewefêkeÀ ceoeW kesÀ mHeäerkeÀjCe keÀes efpeme DeJeefOe mes Jen mebyebefOele nw Gme DeJeefOe settlement and translation of monetary items at the end of the
financial year are recognised as income or expense in the period
kesÀ efueS Dee³e DeLeJee J³e³e kesÀ ªHe ceW ceevee ie³ee nw~
in which they arise.
2.2 meceekeÀueve jefnle efJeosMeer Heefj®eeueveeW kesÀ mebyebOe ceW mHeäerkeÀjCe
2.2 Translation in respect of Non-Integral Foreign operations:
efJeosμeer MeeKeeDeeW keÀes meceekeÀueve jefnle efJeosMeer Heefj®eeueveeW kesÀ ªHe ceW Jeieeake=Àle
efkeÀ³ee ie³ee nw Deewj GvekesÀ efJeÊeer³e efJeJejCeHe$eeW keÀes efvecveevegmeej mHeä efkeÀ³ee peelee nwë Foreign branches are classified as non-integral foreign operations
and their financial statements are translated as follows:
keÀ) Deeefmle³eeW Deewj os³eleeDeeW (ceewefêkeÀ Deewj iewj-ceewefêkeÀ kesÀ meeLe meeLe DeekeÀefmcekeÀ
a) Assets and Liabilities (both monetary and non-monetary as
os³eleeDeeWb) keÀes Je<e& keÀer meceeefHle Hej Yeejleer³e efJeosMeer cegêe J³eeHeejer mebIe
well as contingent liabilities) are translated at the closing rates
(HesÀ[eF&) Üeje DeefOemetef®ele mebJejCe ojeW kesÀ DeeOeej Hej DeebkeÀe/mHeä efkeÀ³ee
notified by FEDAI at the year end.
peelee nw~
b) Income and expenses are translated at the quarterly average
Ke) Dee³e Deewj J³e³eeW keÀes mebyebefOele efleceener keÀer meceeeqHle Hej HesÀ[eF& Üeje metef®ele closing rates notified by FEDAI at the end of respective quarter.
efleceener Deewmeleve uesKeeyeboer oj Hej mHeä efkeÀ³ee peelee nw~
c) All resulting exchange differences are accumulated in a separate
ie) meYeer HeefjCeeceer efJeefvece³e DeblejeW keÀes mebyebefOele efJeosMeer MeeKeeDeeW ceW efveJeue account ‘Foreign Currency Translation Reserve’ till the disposal
efveJesμeeW kesÀ efveHeìeve lekeÀ SkeÀ Deueie Keeles efJeosμeer cegêe mHeäerkeÀjCe efjpeJe& ceW of the net investments in the respective foreign branches.
mebef®ele efkeÀ³ee peelee nw ~
2.3 Forward Exchange Contracts:
2.3 Jee³eoe efJeefvece³e mebeJf eoeSbë
In accordance with the guidelines of FEDAI and the provisions of
HesÀ[eF& kesÀ efoMeeefveoXMeeW kesÀ Devegmeej SJeb SSme-II kesÀ Devegmeej Òel³eskeÀ cegêe ceW yekeÀe³ee AS-11, outstanding forward exchange contracts in each currency are
Jee³eoe efJeefvece³e mebefJeoeDeeW keÀes mebefJeoe keÀer DeJeefMe<ì HeefjHekeÌJelee kesÀ efueS legueveHe$e revalued at the Balance Sheet date at the corresponding forward rates
keÀer leejerKe Hej leoveg©Heer Jee³eoe ojeW Hej Hegvecet&u³eebefkeÀle efkeÀ³ee peelee nw~ Hegvecet&u³eebefkeÀle for the residual maturity of the contract. The difference between
revalued amount and the contracted amount is recognized as profit or
jeefMe SJeb mebefJeoe jeefMe kesÀ yeer®e efYeVelee keÀes pewmeer efmLeefle nes, GmekesÀ Devegmeej ueeYe loss, as the case may be.
DeLeJee neefve kesÀ ©He ceW ceev³e efkeÀ³ee peelee nw~
3) INVESTMENTS:
3) efveJesμe
Investments are classified under ‘Held to Maturity’, ‘Held for Trading’
efveJesμe keÀe JeieeakeÀjCe Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoμeeefveoxμeeW kesÀ Devegmeej `keÀejesyeej and ‘Available for Sale’ categories as per Reserve Bank of India
kesÀ efueS jKes ieS'' ÞesefCe³eeW ceW efkeÀ³ee peelee nw~ yeQefkebÀie efJeefvece³e DeefOeefve³ece, (RBI) guidelines. In conformity with the requirements in Form A of
the Third Schedule to the Banking Regulation Act, 1949, these are
1949 keÀer leermejer Devegmet®eer kesÀ HeÀece& S keÀer DeHes#eeDeeW kesÀ DevegªHe FvekeÀe
classified under six groups – Government Securities, Other Approved
JeieeakeÀjCe íë mecetneW ë mejkeÀejer ÒeefleYetefle³eeb, Dev³e Devegceesefole ÒeefleYetefle³eeb, Securities, Shares, Debentures and Bonds, Investments in
Mes³ej, ef[yesv®ej Deewj yevOeHe$e, mene³ekeÀ keÀcHeefve³eeW/meb³egkeÌle GÐeceeW ceW efveJesMe Deewj Subsidiaries/Joint Ventures and Other Investments.
Dev³e efveJesMe ceW efkeÀ³ee peelee nw~ 3.1 Basis of classification:
3.1 JeieeakeÀjCe keÀe DeeOeej Classification of an investment is normally done at the time of its
efveJesμeeW keÀe JeieeakeÀjCe meeceev³eleë GmekeÀer Kejero kesÀ mece³e efkeÀ³ee peelee nw ë acquisition:
118
keÀ) HeefjHekeÌJelee kesÀ efueS efveOee&ejf le (a) Held to Maturity:
Ssmes efveJesμeeW keÀe mecetn efpevnW yeQkeÀ HeefjHekeÌJelee lekeÀ jKelee nw ~ These comprise investments the Bank intends to hold on to
Ke) keÀejesyeej kesÀ ef}S efveOee&efjle maturity.
Ssmes ÒeefleYetefle³eeb efpevnW cegK³e ªHe mes Kejero keÀer leejerKe mes 90 efoveeW kesÀ Deboj (b) Held for Trading:
Hegveë efyeke´Àer kesÀ ef}S jKee peelee nw, GvnW Fme μeer<e& kesÀ Debleie&le Jeieeake=Àle efkeÀ³ee Investments acquired with the intention to trade within 90 days
peelee nw ~ from the date of purchase are classified under this head.
ie) efyeke´Àer kesÀ ef}S GHeueyOe (c) Available for Sale:
Investments which are not classified either as “Held to Maturity”

Ssmes efveJesμe efpevekeÀe JeieeakeÀjCe HeefjHekeÌJelee kesÀ efueS efveOee&efjle DeLeJee keÀejesyeej
or as “Held for Trading” are classified under this head.
kesÀ efueS efveOee&efjle ªHe ceW veneR efkeÀ³ee nw GvnW Fme Meer<e& ceW jKee ie³ee nw~
3.2 Method of valuation
3.2 cetu³eebkeÀve keÀe lejerkeÀe
Investments are valued in accordance with the RBI guidelines.
efveJesμeeW keÀe cetu³eebkeÀve Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoμeeefveoxμeeW kesÀ Devegmeej efkeÀ³ee
peelee nw~ (a) Held to Maturity:
keÀ) HeefjHekeÌJelee nsleg efveOee&ejf le Investments included in this category are carried at their
Fme ÞesCeer kesÀ lenle efveJesμeeW keÀes GvekesÀ DeefOeieńCe ueeiele Hej efue³ee ie³ee nw, acquisition cost. Premium, if any, paid on acquisition is amortised
using constant yield method over the remaining period of
FvekesÀ DeefOeieńCe Hej Yegieleeve keÀer ieF& Heérefce³ece keÀer jeefμe, ³eefo keÀesF& nes lees,
maturity. In terms of RBI directions, amortisation of premium
Gmes melele Depe&ve ÒeCeeueer GHe³eesie keÀj HeefjHekeÌJelee keÀer Mes<e ye®eer DeJeefOe ceW on HTM securities is deducted from Schedule 13- “Interest
HeefjMeesefOele efkeÀ³ee ie³ee nw~ Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Devegmeej Earned - item II- Income on Investments”.
S®eìerSce ÒeefleYe=efle³eeW Hej Òeerefce³ece keÀe HeefjMeesOeve Devetmet®eer-13-``Deefpe&le
y³eepe efveJesMeeW Hej Dee³e'' ceW efkeÀ³ee peelee nw~ (b) Held for Trading / Available for Sale:
Ke) keÀejesyeej kesÀ efueS Oeeefjle/efyeke´Àer kesÀ efueS GHeueyOe Investments under these categories are valued scrip-wise.
Appreciation / depreciation is aggregated for each class of
Fme ÞesCeer ceW ÒeefleYetefle³eeW kesÀ eqm¬eÀHeJeej cetu³eebkeÀve efkeÀ³ee ie³ee nw, ÒeefleYetefle³eeW securities and net depreciation as per applicable norms is
kesÀ cetu³eJe=ef×/cetu³e-Ûeme keÀes GvekesÀ Jeiee&vegmeej peesæ[e/Ieìe³ee ie³ee nw Deewj recognised in the Profit and Loss Account, whereas net
efveJeue cetu³e-Ûeme keÀes ueeYe Je neefve KeeleeW keÀer ceev³e He×efle³eeW kesÀ DevegªHe appreciation is ignored.
ueiee³ee ie³ee nw peyeefkeÀ efveJeue cetu³eJe=ef× keÀes O³eeve ceW veneR efue³ee ie³ee nw~ (c) Held at Foreign Branches:
ie) efJeosMeer MeeKeeDeeW ceW Oeeefjleë Investments held at foreign branches are carried at lower of the
efJeosμeer MeeKeeDeeW kesÀ efveJesμeeW keÀes mebyebefOele efJeosMeer kesÀvêeW Hej He´®eefuele meebefJeefOekeÀ value as per the statutory provisions prevailing at the respective
HeéJeOeeveeW ³ee Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoμeeefveoxμeeW kesÀ Devegmeej cetu³e mes keÀce foreign countries or as per RBI guidelines issued from time to
cetu³e Hej efve³ele efkeÀ³ee ie³ee nw~ time.
Ie) efveJesMeeW keÀer efye¬eÀer ceW ueeYe DeLeJee neefveë (d) Profit or loss in sale of investments:
efkeÀmeer Yeer ÒeJeie& ceW efveJesMeeW keÀer efye¬eÀer ceW ueeYe DeLeJee neefve keÀes ueeYe SJeb neefve Profit or loss on sale of investments in any category is taken to
Profit & Loss account. However, in case of profit on sale of
Keeles ceW efue³ee peelee nw~ leLeeefHe, HeefjHekeÌJelee kesÀ efueS efveOee&efjle Meer<e& kesÀ
investments under ‘Held to Maturity’ category, an equivalent
Debleie&le efveJesMeeW keÀer efye¬eÀer ceW ueeYe keÀer efmLeefle ceW meceeve jeefMe Deejef#ele Hetbpeer amount is appropriated to ‘Capital Reserve Account’.
Keeles ceW efJeefve³eesefpele keÀer peeleer nw~
4) ADVANCES:
4) Deefieće ë
4.1 In terms of guidelines issued by the RBI, advances to borrowers
4.1 Yeejleer³e efj]peJe& yeQkeÀ Üeje peejer efoμeeefveoxμeeW kesÀ Devegmeej GOeejkeÀlee& Üeje are classified into “Performing” or “Non-Performing” assets
Deefûece keÀer cetue/y³eepe keÀer Jemetueer kesÀ DeeOeej Hej GlHeeokeÀ DeLeJee DeveglHeeokeÀ based on recovery of principal / interest. Non-Performing Assets
Deeefmle³eeW ceW Jeieeake=Àle efkeÀ³ee ie³ee nw~ Devepe&keÀ Deeefmle³eeW (SveHeerS) keÀes Deeies (NPAs) are further classified as Sub-Standard, Doubtful and
GHe-ceevekeÀ, mebefoiOe leLee neefve Deeefmle³eeW kesÀ ªHe ceW Jeieeake=Àle efkeÀ³ee ie³ee nQ~ Loss Assets.
4.2 cetue ÒecegKe yeQkeÀ kesÀ ceeceues ceW, Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOee&efjle ojeW Hej ceevekeÀ 4.2 In case of the Parent bank, Provision for standard assets is
Deeefmle³eeW nsleg ÒeeJeOeeve efkeÀ³ee peelee nw leLee GHe-ceevekeÀ Deeefmle³eeW nsleg meHeeì made at the rates prescribed by RBI and for substandard assets
oj 20% nw, 31.03.2009 lekeÀ kesÀ mebefoiOe leLee neefve Deeefmle³eeW keÀes 100% at flat rate of 20%. Doubtful & Loss assets upto 31.03.2009 are
provided at 100% which is higher than the rates prescribed by
ÒeeJeOeeve efkeÀ³ee ie³ee pees Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOee&efjle oj mes DeefOekeÀ nQ~
RBI. In respect of doubtful assets after 31.03.2009, provision
efoveebkeÀ 31.03.2009 kesÀ yeeo keÀer mebefoiOe Deeefmle³eeW kesÀ mebyebOe ceW Yeejleer³e will be made as per the RBI norms.
efj]peJe& yeQkeÀ kesÀ ceevekeÀeW kesÀ Devegmeej ÒeeJeOeeve efkeÀ³ee peeSiee~
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4.3 efJeosμeer MeeKeeDeeW kesÀ DeefiećeeW kesÀ ceeceueeW ceW mebyebefOele efJeosMeer keWÀêeW DeLeJee 4.3 In respect of advances at foreign branches / subsidiaries,
Yeejleer³e efjpeJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Devegmeej, pees Yeer DeefOekeÀ nes, meebefJeefOekeÀ provision is made at rates as per the statutory requirements
prevailing at the respective foreign countries, or as per the RBI
ÒeeJeOeeve jKes ieS nQ~
guidelines, whichever is higher.
4.4 DeveglHeeokeÀ DeefûeceeW kesÀ ÒeeJeOeeveeW SJeb DeveglHeeokeÀ DeefûeceeW kesÀ DeJemetueerke=Àle 4.4 Provisions in respect of NPAs and unrealised interest are
y³eepe keÀes kegÀue DeefûeceeW mes Ieìe³ee ie³ee nw~ deducted from total advances.
4.5 Hegveefve&Oeeefjle/Hegve&{eB®eeke=Àle KeeleeW kesÀ mebyebOe ceW efJeÐeceeve cetu³e efmLeefle ceW DeekeÀefuele 4.5 In respect of Rescheduled / Restructured accounts, provision is
y³eepe Hegveme¥jef®ele Deefûece kesÀ cetu³e ceW Ûeme kesÀ Heefjl³eeie kesÀ efueS Yeejleer³e made for the sacrifice of interest/ diminution in the value of
efj]peJe& yeQkeÀ kesÀ efoMeeefve&osMeeW kesÀ Devegmeej ÒeeJeOeeve efkeÀ³ee peelee nw~ meboefYe&le restructured advance measured in present value terms as per
ÒeeJeOeeve keÀes `Dev³e os³eleeSb' Meer<e& kesÀ Debleie&le Meeefce³e efkeÀ³ee peelee nw~ Reserve Bank of India guidelines. The said provision is included
under the head ‘Other Liabilities’.
4.6 ³eefo efJeÊeer³e Deeefmle³eeW kesÀ Deeefmle Hegveie&þve kebÀHeveer (SDeejmeer) / ÒeefleYeteflekeÀjCe
4.6 In case of financial assets sold to Asset Reconstruction Company
kebÀHeveer (Smemeer) keÀes yes®e oer peeleer nQ, ³eefo efye¬eÀer kesÀ efveJeue yener cetu³e (ARC) / Securitisation Company (SC), if the sale is at a price
(SveyeerJeer) mes veer®es nw lees, efmLeefle ceW Deblej keÀes ueeYe SJeb neefve Keeles ceW veeces below the net book value (NBV), the shortfall is debited to the
efkeÀ³ee peelee nw~ ³eefo efye¬eÀer cetu³e kesÀ SveyeerJeer mes DeefOekeÀ nesves keÀer efmLeefle ceW Profit and Loss Account. If the sale value is higher than the
DeefleefjkeÌle ÒeeJeOeeve keÀes efjìve& veneR efkeÀ³ee peelee nw yeukeÀer SDeejmeer/Smemeer NBV, the surplus provision is not reversed but held till the
Üeje peejer ÒeefleYetefle jmeero kesÀ MeesOeve lekeÀ Oeeefjle efkeÀ³ee peelee nw~ redemption of the Security Receipt issued by ARC/SC.
5) efmLej Deeefmle³eeb ë 5) FIXED ASSETS:
5.1 Deeefmle³eeW kesÀ Hegvecet&u³eebefkeÀle nesves kesÀ DeefleefjkeÌle, efmLej Deeefmle³eeW keÀes HejbHejeiele 5.1 Fixed assets are stated at historical cost, except in the case of
ueeiele ceW yelee³ee ie³ee nw~ Hegvecet&u³eebkeÀve mes Je=ef× keÀes Hegvecet&u³eebkeÀve efjpeJe& ceW assets which have been revalued. The appreciation on
pecee efkeÀ³ee ie³ee nw~ revaluation is credited to Revaluation Reserve.
5.2 Cost of premises includes cost of land, both freehold and

5.2 Heefjmej cesW Yetefce mJe³eb keÀer SJeb HeÆeOeejer oesveeW keÀer ueeiele Meeefceue nw~
leasehold.
6) De®eue Deeefmle³eeW Hej cetu³eÛeme
6) DEPRECIATION ON FIXED ASSETS:
6.1 cetu³eÛeme
6.1 Depreciation :
keÀ) Deeefmle³eeW Hej (Hegvecet&u³eebefkeÀle Deeefmle³eeW keÀes efceueekeÀj) yeQkeÀ Üeje efveOee&efjle
(a) on assets (including revalued assets), is charged on the
ojeW Hej cetu³eÛeefmele yener cetu³e Hej ÒeYeeefjle efkeÀ³ee ie³ee nw Deewj keÀcH³etìjeW Written Down Value at the rates determined by the Bank;
Hej Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOee&efjle oj mes meerOeer jsKee He×efle mes and on computers, on the Straight Line Method, at the
cetu³eÛeme ueiee³ee nw~ rates prescribed by the RBI;
Ke) FmeceW HeefjJeOe&ve keÀes HetCe& Je<e& kesÀ efueS ÒeeJeOeeve efkeÀ³ee ie³ee, FmeceW Deeefmle (b) on additions is provided for the full year, irrespective of
kesÀ keÀe³eeaue keÀjves keÀer leejerKe keÀes O³eeve ceW veneR jKee ie³ee nw~ the date on which the assets were put to use;
ie) Deeefmle kesÀ Je<e& ceW efye¬eÀer/efveHeìeve keÀes ÒeeJeOeeve ceW veneR efue³ee ie³ee nw~ (c) is not provided in the year of sale/disposal of an asset;
(d) on the revalued portion of assets, is adjusted against the

Ie) Deeefmle³eeW kesÀ Hegvecet&u³eebefkeÀle DebMe keÀes Hegvecet&u³eebkeÀve efj]peJe& Keeles ceW
Revaluation Reserve.
mecee³eesefpele efkeÀ³ee ie³ee nw~
6.2 Where the cost of land and building cannot be separately
6.2 peneB Yetefce Deewj YeJeve keÀer ueeiele Deueie-Deueie veneR keÀer pee mekeÀleer nw, mecHetCe& ascertained, depreciation is provided on the composite cost, at
ueeiele Hej cetu³eÛeme keÀe ÒeeJeOeeve YeJeve keÀes ueeiet oj Hej efkeÀ³ee ie³ee nw~ the rate applicable to buildings.
6.3 HeÆeOeeefjle Yetefce Hej ÒeoÊe Òeerefce³ece HeÆs keÀer DeJeefOe ceW HeefjMeesefOele nw~ 6.3 Premium paid on leasehold land is amortised over the period of
lease.
6.4 Yeejle kesÀ yeenj keÀer efmLej Deeefmle³eeW Hej cetu³eÛeme Deewj mene³ekeÀ kebÀHeefve³eeW/
6.4 Depreciation on fixed assets outside India and fixed assets of
SmeesefMeSìme Hej cetu³eÛeme efJeefve³eecekeÀ DeeJeM³ekeÀleeDeeW kesÀ Devegmeej mebyebefOele Subsidiaries/ Associates is provided as per local laws/or
osMeeW ceW Òe®eefuele Òeef¬eÀ³ee kesÀ Devegmeej efkeÀ³ee peelee nw. prevailing practices of the respective country industry.
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7) jepemJe efveOee&jCe 7) REVENUE RECOGNITION:
7.1 yeQefkebÀie FkeÀeF³eeBë 7.1 Banking entities:
keÀ) Yeejleer³e efjpeJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Devegmeej DeveglHeeokeÀ Deeefmle³eeW, (a) Income/Expenditure is generally accounted for on accrual
peneB Dee³e keÀe efveOee&jCe Jemetueer Hej neslee nw, keÀes íesæ[keÀj Dee³e/J³e³e basis, except in the case of income on NPAs which is
keÀe uesKeebkeÀve meeceev³ele³ee ÒeesodYeJeve DeeOeej Hej efkeÀ³ee peelee nw~ recognised on realisation, in terms of the RBI guidelines
issued from time to time.
Ke) Devegmeej DeveglHeeokeÀ KeeleeW keÀer Jemetueer keÀes meJe&ÒeLece y³eepe ceW mecee³eesefpele
efkeÀ³ee ie³ee nw Deewj lelHe½eeled Dev³e os³e jeefMe³eeW ceW mecee³eesefpele efkeÀ³ee (b) The recoveries made from NPA accounts are appropriated
ie³ee nw~ first towards interest and thereafter towards other dues.
7.2 Non Banking entities:
7.2 iewj efJeÊeer³e FkeÀeF&³eeBë
Life Insurance:
peerJeve yeercee a) Premium Income:
Ke) Òeerefce³ece Dee³eë Life insurance premium (net of service tax) is recognised
peerJeve yeercee Òeerefce³ece (mesJee keÀj keÀe efveJeue) peye os³e nes leye Dee³e kesÀ as income when due. For linked business, premium is
recognised when the associated units are created. Top up
ªHe ceW Hen®eevee peelee nw~ menye× keÀejesyeej kesÀ efueS mene³ekeÀ FkeÀeF&³eeb
premiums are considered as single premium.
efveefce&le keÀer peeleer nQ leye Òeerefce³ece keÀer Hen®eeve keÀer peeleer nw~ HetCe& Òeerefce³eceeW
keÀes SkeÀue Òeerefce³ece kesÀ ªHe ceW peevee peelee nw~ Premium on lapsed policies is recognised as income when
such policies are reinstated.
J³eHeiele Heeefueefme³eeW keÀe Òeerefce³ece Dee³e kesÀ ªHe ceW Hen®eevee peelee nw peye Commission received on reinsurance ceded is recognised
Fme ÒekeÀej keÀer Heeefueefme³eeB HegveDee&jcYe nes peeleer nQ~ as income in the period in which reinsurance premium is
Hegveyeeacee meÊeevleefjle Hej ÒeeHle keÀceerMeve keÀer Dee³e keÀes Gme DeJeefOe keÀer ceded.
Dee³e ceevee peelee nw efpemeceW Hegveyeeacee Òeerefce³ece meÊeevleefjle ngF& nw~ b) Income from linked funds:
Ke) menye× efveefOe³eeW mes Dee³eë Income from linked funds which includes premium allo-
cation charges, policy administrative charges, mortality
Dee³e menye× efveefOe³eeb Jen nQ efpemeceW Òeerefce³ece Deebyeìve ÒeYeej, veerefle charges, fund management charges etc. are recovered from
ÒeMeemekeÀer³e ÒeYeej, ce=l³eg oj ÒeYeej efveefOe ÒeyebOeve ÒeYeej Deeefo meefcceefuele the linked funds in accordance with the terms and condi-
neW efpemes peejer veerefle³eeW kesÀ efveyebOeveeW leLee MeleeX kesÀ Devegmeej Jemetuee peelee tions of policies issued.
nw~ c) Reinsurance Premium:
ie) Hegveyeeacee Òeerefce³eceë Cost of reinsurance ceded is accounted for at the time of
recognition of premium income in accordance with the
Hegvepee&jerkeÀlee& kesÀ meeLe efme×ebleë mecePeewlee DeLeJee mebefOeHe$e kesÀ Devegmeej
treaty or in-principle arrangement with the reinsurer. Profit
Òeerefce³ece Dee³e keÀer Hen®eeve kesÀ mece³e meÊeevleefjle Hegveyeeacee keÀe uesKeekeÀjCe
commission on reinsurance ceded is netted off against
neslee nw~ Hegveyeeacees Hej ueeYe keÀceerMeve keÀes Hegveyeeacee kesÀ Òeerefce³ece kesÀ meeLe premium ceded on reinsurance.
mecee³eespeve efkeÀ³ee peeSiee~
d) Benefits paid (including claims):
Ie) ÒeoÊe ueeYe (oeJeeW meefnle)ë Benefits paid comprise of policy benefits & claim settle-
ÒeoÊe ueeYeeW ceW Hee@efuemeer ueeYe leLee oeJee mecePeewlee ueeiele, ³eefo keÀesF& nes, ment costs, if any.
pegæ[e nw~ Death, rider & surrender claims are accounted for on
receipt of intimation.
ce=l³eg, meJeej leLee DeY³eHe&Ce oeJes met®evee keÀer ÒeeefHle Hej uesKeeke=Àle efkeÀS
peeles nQ~ Survival benefit claims and maturity claims are accounted
for when due.
GÊejpeerefJelee ueeYe oeJes leLee HeefjHekeÌJelee oeJes os³e nesves Hej uesKeeke=Àle Withdrawals & surrenders under linked policies are
efkeÀS peeles nQ~ accounted for in the respective schemes when the
peye men³eesieer FkeÀeF&³eeb efvejmle nes peeleer nQ leye mebyebefOele ³eespeveeDeeW ceW associated units are cancelled. Reinsurance recoveries on
Hee@efuemeer menye× DeenjCe leLee megHego&ieer keÀe uesKeekeÀjCe efkeÀ³ee peelee nw~ claims are accounted for, in the same period as the related
mebyebefOele oeJeeW kesÀ Gmeer DeJeefOe ceW oeJeeW Hej Hegveyeeacee Jemetueer keÀe uesKeekeÀjCe claims.
efkeÀ³ee peelee nw~ e) Liability for life policies:
*) peerJeve yeercee nsleg os³eleeSbë Actuarial liability for life policies in force and for policies
in respect of which premium has been discontinued but a
ÒeYeeJeer peerJeve yeercee nsleg yeerceebefkeÀkeÀ os³eleeSb leLee Jen Hee@efuemeer efpevekeÀe liability exists, is determined by the Appointed Actuary
Òeerefce³ece yebo nes ®egkeÀe nw efkebÀleg os³eleeS nQ~ Yeejleer³e meveoer yeerceebefkeÀkeÀer using the gross premium method in case of group business
mebmLeeve kesÀ efve³eceeW leLee DeeF&Deej[erS efJeefve³eceeW, yeercee DeefOeefve³ece, unearned premium reserve method, in accordance with
121
1938 keÀer DeeJeM³ekeÀleeDeeW, mJeerke=Àle yeerceebefkeÀkeÀer J³eJene³e& kesÀ DevegmejCe accepted actuarial practice, requirements of Insurance Act,
ceW DeÒeeHle yeercee Deejef#ele ÒeCeeueer mecetn keÀejesyeej kesÀ ceeceues ceW mekeÀue 1938, IRDA regulations and the stipulations of Institute
Òeerefce³ece ÒeCeeueer keÀe GHe³eesie keÀjles ngS efve³egkeÌle yeerceebefkeÀkeÀer Üeje os³eleeSb of Chartered Actuaries of India.
efveOee&efjle keÀer peeSbieer~ 8) EMPLOYEE BENEFITS:
8) keÀce&®eejer ueeYe ë 8.1 Contribution to the Provident Fund is charged to Profit and
Loss Account.
8.1 YeefJe<³e efveefOe ³eesieoeve keÀes ueeYe-neefve Keeles ceW ÒeYeeefjle efkeÀ³ee peelee nw~
8.2 Contribution to recognised Gratuity Fund, Pension Fund and
8.2 mìeHeÀ GHeoeve, HeWMeve leLee mebef®ele ígìdìer vekeÀoerkeÀjCe ueeYeeW leLee DeefleefjkeÌle the provision for encashment of accumulated leave and
mesJeeefveJe=efÊe ueeYe keÀe ÒeeJeOeeve yeerceebefkeÀkeÀ cetu³eebkeÀve kesÀ Devegmeej efkeÀ³ee ie³ee additional retirement benefits are made on actuarial basis and
nw~ charged to Profit and Loss Account.
8.3 31.03.2007 lekeÀ mLeeveeblejer³e os³eleeDeeW keÀe ÒeYeeJe, pewmee efkeÀ mebMeesefOele 8.3 The effect of transitional liability till 31.03.2007 as required by
Revised AS 15 has been recognised as an expense on straight
SSme 15 Üeje DeHesef#ele nw, keÀes cetue yeQkeÀ Üeje 5 Je<eeX keÀer DeJeefOe nsleg
line basis over a period of five years by the Parent bank.
mì^sìueeFve DeeOeej Hej J³e³eeW kesÀ ªHe ceW mJeerkeÀej efkeÀ³ee ie³ee nw~
9) LEASED ASSETS:
9) HeÆeke=Àle Deeefmle³eeB ë
Lease Income is recognised based on the Internal Rate of Return
HeÆeW keÀer Dee³e keÀer Hen®eeve HeÆs keÀer ÒeeLeefcekeÀ DeJeefOe Hej DeevleefjkeÀ ÒeefleHeÀue oj method over the primary period of the lease and is accounted for in
He×efle kesÀ Devegmeej keÀer peeleer nw Deewj GmekeÀe uesKeebkeÀve Yeejleer³e meveoer uesKeekeÀej accordance with the Accounting Standard 19 on “Accounting for
mebmLeeve (DeeF&meerSDeeF&) Üeje peejer efkeÀ³es ie³es uesKeebkeÀve ceevekeÀ 19 ``HeÆeW keÀe Leases”, issued by the Institute of Chartered Accountants of India
uesKeebkeÀve'' kesÀ Devegmeej efkeÀ³ee ie³ee nw~ (ICAI).
10) ÒeefleMes³ej Depe&ve ë 10) EARNING PER SHARE:
yeQkeÀ Fme mebyebOe ceW o Fbmìerìd³etì Dee@]HeÀ ®eeì&[& SkeÀeGìWì Dee@]HeÀ Fbef[³ee Üeje peejer Basic and Diluted earnings per equity share are reported in accordance
uesKee ceevekeÀ 20 (Depe&ve Òeefle Mes³ej) kesÀ Devegmeej Òeefle FefkeÌJeìer Mes³ej yesefmekeÀ SJeb with the Accounting Standard 20 “Earnings Per Share” issued by the
Institute of Chartered Accountants of India. Basic earnings per equity
efYeVe Depe&ve keÀer efjHeesì& keÀjlee nw~ Òeefle FefkeÌJeìer Mes³ej ketÀue Depe&ve keÀer Gme DeJeefOe share are computed by dividing net income by the weighted average
kesÀ oewjeve yekeÀe³ee FefkeÌJeìer Mes³ejeW keÀer Yeeefjle Deewmele mebK³ee Üeje efveJeue mes Yeeie number of equity shares outstanding for the period. Diluted earnings
keÀj ieCevee keÀer peeleer nw~ Òeefle FefkeÌJeìer Mes³ej efvecve Dee³e keÀer FefkeÌJeìer Mes³ejeW keÀer per equity share are computed using the weighted average number of
Yeeefjle Deewmele mebK³ee SJeb DeJeefOe kesÀ oewjeve yekeÀe³ee efveefcvele mes ceev³e FefkeÌJeìer equity shares and dilutive potential equity shares outstanding during
Mes³ejeW keÀes GHe³eesie ceW ueskeÀj ieCevee keÀer ie³eer nw~ the period.
11) Dee³e Hej keÀj ë 11) TAXES ON INCOME:
Fbmìerìdîetì Dee@HeÀ ®eeì&[& SkeÀeGbìWì Dee@]HeÀ Fbef[³ee (DeeF&meerSDeeF&) Üeje peejer uesKeebkeÀve Income Tax comprises the current tax provision and net change in
ceevekeÀ-22, ``Dee³e Hej keÀjeW kesÀ efueS uesKeebkeÀve'' kesÀ DevegªHe Dee³ekeÀj ceW Je<e& kesÀ deferred tax assets or liabilities in the year, in accordance with the
oewjeve Jele&ceeve keÀj ÒeeJeOeeve Deewj Deeefmle³eeW ³ee os³eleeDeeW Hej DeemLeefiele keÀj ceW Accounting Standard 22 , “Accounting for Taxes on Income” issued
by ICAI.
Meg× HeefjJele&ve Meeefceue nQ~
12) IMPAIRMENT OF ASSETS:
12) Deeefmle³eeW keÀer neefveëë
Impairment losses, if any, on Fixed Assets (including revalued assets)
efmLej Deeefmle³eeW (Hegvecet&u³eeefkeÀle Deeefmle³eeW keÀes Meeefceue keÀjles ngS) Hej neefve³eeW (³eefo
are recognised and charged to Profit and Loss Account in accordance
keÀesF& neW) o Fbmìerìd³etì Dee@HeÀ ®eeì&[& SkeÀeGvìWì Dee@]HeÀ Fbef[³ee Üeje peejer uesKee with the Accounting Standard 28 “Impairment of Assets” issued by
ceevekeÀ 28 ``Deeefmle³eeW keÀer neefve'' kesÀ Devegmeej ceev³e efkeÀ³ee ie³ee nw~ Institute of Chartered Accountants of India.
13) ÒeeJeOeeve, DeekeÀefmcekeÀ os³eleeSb SJeb DeekeÀefmcekeÀ Deeefmle³eeb 13) PROVISIONS, CONTINGENT LIABILITIES AND
o Fbefmììd³etì Dee@]HeÀ ®eeì&[& SkeÀeGbìWì Dee@]HeÀ Fbef[³ee Üeje Fme mebyebOe ceW peejer uesKee CONTINGENT ASSETS:
ceevekeÀ 29 ``ÒeeJeOeeve, DeekeÀefmcekeÀ os³eleeSb SJeb DeekeÀefmcekeÀ Deeefmle³eeb'' kesÀ Devegmeej As per the Accounting Standard 29 “Provisions, Contingent Liabilities
cetue mebieþve ÒeeJeOeeveeW keÀes Yeer ceev³elee oslee nw peye efHeíueer IeìveeDeeW kesÀ HeefjCeecemJe©He and Contingent Assets” issued by the Institute of Chartered
Jele&ceeve Hej keÀesF& oeef³elJe nes, ³en mebYeeJ³e nw efkeÀ DeeefLe&keÀ ueeYeeW keÀes meceeefJe<ì Accountants of India, the Parent bank recognizes provisions only
keÀjles ngS mebmeeOeveeW keÀe yeefnie&ceveeW keÀer oeef³elJeeW keÀes efveHeìeve keÀjves kesÀ efueS when it has a present obligation as a result of a past event, it is
probable that an outflow of resources embodying economic benefits
DeeJeM³ekeÀlee Heæ[sieer Deewj peye oeef³elJe keÀer jeefMe keÀe efJeMJemeveer³e Devegceeve efkeÀ³ee will be required to settle the obligation and when a reliable estimate
pee mekeÀlee nes~ of the amount of the obligation can be made.
efJeÊeer³e efJeJejefCe³eeW ceW DeekeÀefmcekeÀ Deeefmle³eeW keÀes ceev³e veneR efkeÀ³ee peelee nw keÌ³eeW Contingent Assets are not recognized in the financial statements since
efkeÀ FmekesÀ HeefjCeecemJe©He Dee³e efveOee&jCe keÀer yeele Dee mekeÀleer nw peyekeÀer keÀer Jen this may result in the recognition of income that may never be realized.
keÀYeer Yeer Jemetue veneR nes Heeleer~
122
Devegmet®eer-18 SCHEDULE - 18
uesKes mes mebyebeOf ele efìHHeefCe³eeb NOTES FORMING PART OF ACCOUNTS

1. The particulars of the subsidiaries whose financial statements are
1. Ssmeer mene³ekeÀ kebÀHeefve³eeW kesÀ y³eewjs efpevekeÀer efJeÊeer³e efJeJejefCe³eeB yeQkeÀ keÀer mìW[Sueesve
consolidated with the standalone financial statement of the bank (the
efJeÊeer³e efJeJejCeer mes mecesefkeÀle keÀer ie³eer nw (cetue mes) efvecveevegmeej nwë parent) are as under :
mene³ekeÀ kebÀHeveer keÀe veece efveieceve osMe 31.03.2008 keÀes Names of Subsidiaries Country of Proportion of
Incorporation Ownership by
cetue kesÀ Heeme the parent
mJeeefcelJe keÀe efnmmee as on 31.03.08
osMeer mene³ekeÀ kebÀHeefve³eeB Domestic Subsidiaries:

a) BOI Shareholding Ltd.
keÀ. yeerDeesDeeF& Mes³ej nesefu[bie efue. Yeejle 51% (Non-Banking) India 51%
(iewj yeQeEkeÀie)
b) Star Union Dai–Ichi
Ke. peerJeve yeercee kebÀ. efue. mìej Yeejle 51% Life Insurance
Company Ltd.
³etefve³eve oeF& F®eer (iewj yeQeEkeÀie) (Non- Banking) India 51%
efJeosMeer mene³ekeÀ kebÀHeefve³eeb Overseas Subsidiaries:
keÀ. Heerìer yeQkeÀ mJeosMeer (yeQeEkeÀie) Fb[esvesefMe³ee 76% a) PT Bank Swadesi

(Banking) Indonesia 76%
Ke. yeerDeesDeeF& lebpeeefve³ee efue. b) BOI Tanzania Ltd.
(yeQeEkeÀie) lebpeeefve³ee 100% (Banking) Tanzania 100%
2. meerSHeÀSme ceW Meeefceue ceeves ieS mene³ekeÀ kebÀHeefve³eeW kesÀ y³eesjs efvecveevegmeej nw]bë- 2. The particulars of Associates considered in the CFS are as under:
mene³ekeÀ kebÀHeveer keÀe veece efveieceve osMe mJeeefcelJe keÀe Names of Associates Country of Proportion of
Incorporation Ownership
efnmmee
a) Regional Rural Banks -
keÀ. #es$eer³e ûeeceerCe yeQkeÀ i) Jharkhand Gramin Bank India 35%
i) PeejKeb[ ûeeceerCe yeQkeÀ Yeejle 35% ii) Narmada Malwa
ii) vece&oe ceeueJee ûeeceerCe yeQkeÀ Yeejle 35% Gramin Bank India 35%
iii) Wainganga Krishna
iii) Jewveiebiee ke=À<Cee ûeeceerCe yeQkeÀ Yeejle 35%
Gramin Bank India 35%
iv) JewlejCeer ûeec³e yeQkeÀ Yeejle 35% iv) Baitarani Gramya Bank India 35%
v) Dee³ee&Jele& ûeeceerCe yeQkeÀ Yeejle 35% v) Aryavart Gramin Bank India 35%
Ke. Fb[es peebefye³ee yeQkeÀ efue. peebefye³ee 20% b) Indo Zambia Bank Limited Zambia 20%
c) Securities Trading
ie. Yeejleer³e ÒeefleYetefle J³eeHeej efveiece efue. Corporation of India Ltd.
(SmeìermeerDeeF&) Yeejle 29.96% (STCI) India 29.96%
efìHeCeerë Je<e& kesÀ oewjeve leerve #es$eer³e ûeeceerCe yeQkeÀeW ³eLee Jewveiebiee #es$eer³e ûeeceerCe yeQkeÀ, Note: During the year, three Regional Rural Banks namely Wainganga
jlveeefiejer ûeeceerCe yeQkeÀ SJeb meesueeHegj ûeeceerCe yeQkeÀ keÀe efJeue³eve efkeÀ³ee ie³ee Deewj SkeÀ Kshetriya Gramin Bank, Ratnagiri Sindhudurg Gramin Bank and
ve³ee yeQkeÀ Jewveiebiee ke=À<Cee ûeeceerCe yeQkeÀ mLeeefHele efkeÀ³ee ie³ee~ Solapur Gramin Bank were merged and a new entity namely Wainganga
Krishna Gramin Bank was formed.
3. mene³ekeÀ kebÀHeefve³eeW SJeb men³eesefie³eeW keÀer efJeÊeer³e efJeJejefCe³eeW efpevekeÀe mecekesÀve ceW
GHe³eesie efkeÀ³ee ie³ee nw, cetue meceskeÀve kesÀ meceeve ner Gmeer efjHeesefì&ie leejerKe DeLee&led 3. The financial statements of the subsidiaries and associates which are
31 cee®e&, 2009 mes efueS ieS nQ~ used in the consolidation have been drawn upto the same reporting
date as that of the Parent i.e. 31st March 2009.
4. meerSHeÀSme keÀes efvecve DeeOeej Hej lew³eej efkeÀ³ee ie³ee nwë
4. The CFS has been prepared on the basis of –
(i) Heerìer mJeosMeer yeQkeÀ kesÀ ³eLee 31.03.2009 kesÀ uesKee Hejeref#ele Hegveie&efþle
uesKes GvekesÀ yees[& Dee@HeÀ keÀefceMvej Üeje ³eLeeefJeefOe ÒeceeefCele efkeÀS ieS nQ~ (i) Reviewed financial statements of PT Bank Swadeshi as on
Heerìer yeQkeÀ mJeosMeer keÀer efJeÊeer³e ³eLee 31.12.2008 keÀes GvekeÀer mLeeveer³e 31.03.2009 duly certified by their Board of Commissioners. The
DeeJeM³ekeÀlee kesÀ Devegmeej uesKee Hejer#ee keÀer ie³eer nQ~ Financial Statements of PT Bank Swadesi, has, however, been
audited as on 31.12.2008 as per their local requirement.
(ii) yeerDeesDeeF& lebpeeefve³ee efue. kesÀ meceer#eeke=Àle efJeÊeer³e efJeJejCe Je<ee&vle
(ii) Reviewed financial statements of BOI Tanzania Ltd for the year
31.03.2009 keÀer efmLeefle mJeleb$e meceer#ekeÀ Üeje oer ieF& nw Deewj GvekesÀ yees[&
ended 31.03.2009 by an independent reviewer and duly adopted
Üeje efJeefOeJele mJeerkeÀej efkeÀ³ee ie³ee nw~ by their Board of Directors.
123
(iii) yeerDeesDeeF& Mes³ej nesefu[bie efue., mìej ³etefve³eve oeF& F®eer ueeFHeÀ FbM³eesjWme (iii) Audited financial statements of BOI Shareholding Ltd., Star Union
kebÀ. efue, Fbef[³ee peeefcye³ee yeQkeÀ efue., Yeejleer³e ÒeefleYetefle efveiece SJeb meYeer Dai-ichi Life insurance Company Ltd., Indo Zambia Bank Ltd.,
Securities Trading Corporation of India, and all the Regional
#es$eer³e ûeeceerCe yeQkeÀeW kesÀ uesKeeHejeref#ele efJeÊeer³e efJeJejCe 31.03.2009 keÀes Rural Banks for the financial year ended 31.03.2009.
meceeHle efJeÊeer³e Je<e& kesÀ nQ~ 5. During the year, the parent Bank annulled the forfeiture in respect of
5. Je<e& kesÀ oewjeve yeQkeÀ ves Òel³eskeÀ ©He³es 10/- cetu³e kesÀ 500 (efHeíues Je<e& ©. 400) 500 (previous year 400) equity shares of face value of Rs. 10 each.
F&eqkeÌJeìer Mes³ejeW kesÀ meceHenjCe keÀes jodo efkeÀ³ee~ HeÀuemJeªHe ©. 5000/- (efHeíues Je<e& Consequently, an amount of Rs. 5000 (previous year Rs. 4000) has
4000) keÀer jeefMe meceHenjCe (peyleer) Mes³ej Keeles mes Òeole Hetbpeer Keeles ceW Debleefjle been transferred from Forfeited Shares Account to paid up capital.
keÀer ie³eer nw~ 6. Balancing of Subsidiary Ledger Accounts and confirmation /
reconciliation of balances with foreign branches and NOSTRO
6. DevegHetjkeÀ Keelee uesKes keÀe legueve Deewj uesKee meceeOeeve efJeosMeer MeeKee Deewj veesmìês
Accounts, and adjustment of entries in Suspense, Drafts Payable,
KeeleeW Hegefä/uesKee meceeOeeve Deewj G®eble, os³e-[êHeÌì, meceeMeesOeve efYeVelee Deeefo ceW Clearing Difference, etc. is in progress on an on-going basis. Pending
ÒeefJeefä³eeW keÀe mecee³eespeve ®eeuet Òeef¬eÀ³ee kesÀ ªHe ceW Òeieefle Hej nw~ Mes<e ÒeefJeefä³eeW kesÀ final clearance / adjustment of the above, the overall impact, if any, on
efceueeve/meceeOeeve nsleg ÒeYeeJeer ªHe mes DevegJeleea keÀe³e& efkeÀ³ee pee jne nw~ ÒeyebOeve keÀer the accounts, in the opinion of the management, is not likely to be
je³e ceW GHejeskeÌle Debelf ece efveHeìeve/mecee³eespeve keÀe uesKeeW Hej meceûe ÒeYeeJe veieC³e jnsiee~ significant.
Deeblej keÀe³ee&ue³e mecee³eespeve ceW meefcceefuele efJeefYeVe KeeleeW kesÀ Meer<eeX ceW veeces pecee Initial matching of debit & credit outstanding entries in various heads
yekeÀe³ee ÒeefJeef<ì³eeW kesÀ ÒeejbefYekeÀ efceueeve keÀes meceeOeeve kesÀ GodosM³e mes 15.03.2009 of accounts included in Inter office Adjustments has been completed
lekeÀ Hetje keÀj efue³ee ie³ee nw~ ³en keÀe³e& Òeieefle Hej nw~ GHe³eg&keÌle kesÀ Debeflece efveHeìeve/ up to 15.03.2009 for the purpose of reconciliation, which, is in
progress. Pending final clearance / adjustment of the above, the overall
mecee³eespeve keÀe KeeleeW Hej ³eefo keÀesF& ÒeYeeJe neslee nw lees ÒeyebOeve keÀer je³e ceW Jen veieC³e impact, if any, on the accounts, in the opinion of the management, is
nesiee~ not likely to be significant.
7. Yeejle ceW mJe³eb keÀer 250 mebcHeefÊe³eeW ceW mes yeQkeÀ ves efHeíues Je<e& kesÀ oewjeve 98 ®egveer ngF& 7. Out of 250 properties owned in India, the parent bank had, during last
G®®e cetu³e keÀe mecHeefÊe³eeW efkeÀ Hegvecet&u³eebkeÀve (cetue keÀercele 353.36 keÀjesæ[) efkeÀ³ee year revalued 98 selected high value properties (with original cost of
pees Yeejle ceW mecHeefÊe³eeW keÀer kegÀue keÀercele keÀe 78% nw~ ³en cetu³eebkeÀve Devegceesefole Rs. 353.36 crore) constituting 78% of the total value of the properties
cetu³eebkeÀvekeÀlee& Üeje efveOee&efjle cetu³e kesÀ DeeOeej Hej efkeÀ³ee ie³ee nw Deewj HeefjCeeceleë owned in India. The revaluation had been done on the basis of the
DeefOecetu³eve ©. 1668.69 Hegvecet&u³eebkeÀve Deejef#eefle ceW pecee efkeÀ³ee ie³ee nw~ value determined by the approved valuer and the resultant appreciation
of Rs. 1668.69 crore was credited to revaluation reserve.
8. efvecveefueefKele peevekeÀejer keÀe Yeejleer³e efjpeJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Devegmeej
8. The following information is disclosed in terms of guidelines issued
ÒekeÀìve efkeÀ³ee ie³ee~ by RBI:
(keÀ) Hetpb eer (©. keÀjesæ[ ceW) a) Capital: (Rs. in crore)
ceoW 31.03.2009 31.03.2008 Items 31.03.2009 31.03.2008
i) CRAR (%)
i) meerDeejSDeej (%) Basel-I 13.29% 12.97%
yeemesue-I 13.29% 12.97% Basel-II 13.08% 12.07%
yeemesue-II 13.08% 12.07% ii) CRAR - Tier I Capital (%)
ii) meerDeejSDeej - efì³ej I Hetbpeer (%) Basel-I 8.82% 8.23%
yeemesue-I 8.82% 8.23% Basel-II 8.99% 7.74%
iii) CRAR – Tier II Capital (%)
yeemesue-II 8.99% 7.74%
Basel-I 4.47% 4.74%
iii) meerDeejSDeej - efì³ej II Hetbpeer (%) Basel-II 4.09% 4.33%
yeemesue-I 4.47% 4.74% iv) Percentage of the
yeemesue-II 4.09% 4.33% shareholding
iv) Yeejle mejkeÀej keÀer Mes³ej of the Government of India. 64.47% 64.47%
Oeeefjlee keÀe ÒeefleMele 64.47% 64.47% v) Issue of Equity shares
through QIP route
v) keÌ³etDeeF&Heer kesÀ ceeO³ece mes peejer
(Rs. in crore)
F&efkeÌJeìer Mes³ej Share Capital NIL 37.77
Mes³ej HetBpeer efvejbkeÀ 37.77 Share Premium NIL 1322.04
Mes³ej Òeerefce³ece efvejbkeÀ 1322.04 vi) Amount of Innovative
vi) veJeesvces<ekeÀejer melele $eÝCe efueKele - Perpetual Debt Instruments
Je<e& kesÀ oewjeve efì³ej I HetBpeer kesÀ (IPDI) raised as Tier I
capital during the year
ªHe ceW pegìeS ieS (©. keÀjesæ[ ceW) 400.00 655.00
(Rs. In crore) 400.00 655.00
vii) Je<e& kesÀ oewjeve DeHej efì³ej II
vii) Amount of Upper Tier-II
efueKeleeW mes pegìeF& ieF& jeefMe instruments raised during
(©. keÀjesæ[ ceW) 500.00 efvejbkeÀ the year (Rs. in crore) 500.00 Nil
124
efìHHeCeerë Jele&ceeve Je<e& mes efveJeue SveHeerS peeveves kesÀ efueS SveHeerS kesÀ DemLee³eer Note: Effective from current year, floating provision for NPA is
ÒeeJeOeeve keÀes mekeÀue SveHeerS ceW mes Ieìe³ee ie³ee nw Deewj yeQkeÀ uesKeebkeÀve veerefle ceW reduced from gross NPA to arrive at net NPA and is not taken as
HeefjJele&ve kesÀ Devegmeej meerDeejSDeej keÀer ieCevee kesÀ efueS efì³ej II Hetbpeer kesÀ part of Tier II capital for computation of CRAR as per change in
efnmmes kesÀ ªHe ceW veneR efue³ee ie³ee nw~ ³eefo GkeÌle HeefjJele&ve veneR ie³ee neslee lees Bank’s Accounting policy. If the said change had not been made,
yeemesue I kesÀ Devleie&le efì³ej II HetBpeer SJeb peesefKece YeejebefkeÀle Deeefmle³eeB under BASEL-I, Tier II capital and Risk Weighted Assets would
have been higher by Rs. 325.92 crore and CRAR would have
©. 325.92 keÀjesæ[ mes p³eeoe nes ieF& nesleer SJeb meerDeejSDeej 0.20% p³eeoe
been higher by 0.20%. Similarly, under BASEL-II, Tier II capital
nes ie³ee neslee~ Fmeer ÒekeÀej yeemesue II kesÀ Devleie&le, efì³ej II HetBpeer ©. 325.92 would have been higher by Rs. 325.92 crore and CRAR would
keÀjesæ[ mes p³eeoe nesleer Deewj meerDeejSDeej 0.23% DeefOekeÀ neslee~ have been higher by 0.23%.
(Ke) ÒeeJeOeeve SJeb DeekeÀefmcekeÀleeSBë (b) Provisions & Contingencies:
ueeYe SJeb neefve Keeles ceW oMee&S ieS ªHe ceW ``ÒeeJeOeeve SJeb DeekeÀefmcekeÀleeDeeW'' The break-up of “Provisions and Contingencies” appearing in
keÀe efJeJejCe efvecveevegmeej nwë the Profit and Loss Account is as under:
ceoW 2008-09 2007-08 Items 2008-09 2007-08
DeveglHeeokeÀ Deeefmle³eeW nsleg ÒeeJeOeeve 622.04 697.25 Provision for NPA 622.04 697.25
efveJesMeeW kesÀ cetu³e ceW cetu³eÛeme 474.06 83.42 Depreciation in Value of
Investments 474.06 83.42
keÀjeOeeve nsleg ÒeeJeOeeve
(DeemLeefiele keÀj meefnle) 1164.55 681.68
Provision for Taxation
(including deferred tax) 1164.55 681.68
ceevekeÀ Deeefmle³eeW kesÀ efueS ÒeeJeOeeve 89.42 165.51 Provision on Standard Assets 89.42 165.51
Dev³e ÒeeJeOeeve Other Provisions (including
(DemLee³eer HeeJeOeeve meefnle) 107.98 70.31
floating provisions) 107.98 70.31
kegÀue 2458.05 1698.17 Grand Total 2458.05 1698.17
(ie) DemLee³eer ÒeeJeOeeveeW keÀe efJeJejCe (c) Details of Floating Provisions
efJeJejCe 2008-09 2007-08 Particulars 2008-09 2007-08
ÒeejbeYf ekeÀ Mes<e 290.00 230.00
Opening Balance 290.00 230.00
Additions during the year 130.00 60.00
Je<e& kesÀ oewjeve HeefjJeOe&ve 130.00 60.00
Reductions during the year
Je<e& kesÀ oewjeve keÀceer (keÀce nesves keÀe (purpose of draw down to
keÀejCe efo³ee peeS, ³eefo keÀesF& nes) 34.08 - be given, if any) 34.08 -
Debeflece Mes<e 385.92 290.00 Closing Balance 385.92 290.00
efìHHeCeerë Yeejleer³e efj]peJe& yeQkeÀ kesÀ HeefjHe$e [eryeerDees[er yeerHeer. yeermeer. 48/ Note: In terms of RBI circular DBOD.BP.BC. 48/21.04.048/
21.04.048/2008-09 efoveebkeÀ 22.09.2008 kesÀ Devegmeej yeQkeÀ ves Je<e& kesÀ 2008-09 dated 22.09.2008, the bank has utilised a sum of
oewjeve ©. 34.08 keÀjesæ[ keÀer jeefMe keÀe GHe³eesie DemLeeF& ÒeeJeOeeve mes SveHeerS Rs. 34.08 crore during the year from Floating provision for NPAs
and credited the same to Profit & Loss Account on account of
kesÀ efueS efkeÀ³ee nw Deewj Gmes ke=Àef<e $eÝCe ítì SJeb $eÝCe jenle KeeleeW kesÀ mebyebOe
unapplied interest, penal interest and miscellaneous charges etc.
ceW ve ueieeS ieS y³eepe, ob[ y³eepe SJeb efJeefJeOe ÒeYeejeW kesÀ keÀejCe ueeYe SJeb in respect of Agriculture Debt Waiver & Debt Relief Accounts.
neefve Keeles ceW pecee efkeÀ³ee ie³ee nw~
9. Effects of changes in Accounting policies
9. uesKeebkeÀve veerelf e³eeW ceW HeefjJele&veeW keÀe ÒeYeeJe
(i) Effective from current year, floating provision for NPA in respect
(i) Jele&ceeve Je<e& mes, cetue yeQkeÀ kesÀ mebyebOe ceW SveHeerS kesÀ efueS DemLeeF& ÒeeJeOeeve,
of Parent Bank is included in calculation of Net NPA and is not
efveJeue SveHeerS keÀer ieCevee ceW meefcceefuele efkeÀ³ee ie³ee nw Deewj yeQkeÀ keÀer uesKeebkeÀve taken as part of Tier II capital for computation of CRAR as per
veerefle ceW HeefjJele&ve kesÀ Devegmeej meerDeejSDeej keÀer ieCevee kesÀ efueS efì³ej II HetBpeer change in Bank’s Accounting policy. If the said change had not
kesÀ efnmmes kesÀ ªHe ceW veneR efue³ee ie³ee nw~ ³eefo GkeÌle HeefjJele&ve veneR efkeÀ³ee peelee been made, Net NPAs would have been higher by Rs 325.92
lees efveJeue SveHeerS ©. 325.92 keÀjesæ[ p³eeoe neslee Deewj efveJeue SveHeerS DevegHeele crore and net NPA ratio would have been higher by 0.23%.
0.23% p³eeoe neslee~ (ii) Effective from current year, parent bank has adopted policy for
(ii) Jele&ceeve Je<e& mes cetue yeQkeÀ ves mebefoiOe Deeefmle³eeW kesÀ efueS Je=ef×Meerue ÒeebJeOeeveerkeÀjCe accelerated provisioning for Doubtful assets. Accordingly, 100%
keÀer veerefle DeHeveeF& nw~ leovegmeej Yeejleer³e efj]peJe& yeQkeÀ Üeje efveOee&efjle ojeW kesÀ provision for doubtful asset is made for all doubtful assets as on
Devegmeej ÒeeJeOeeve keÀjves keÀer HejbHeje kesÀ efJe©× ³eLee efoveebkeÀ 31.03.2009 keÀes 31.03.2009, as against the practice of making provision in
meYeer mebefoiOe Deeefmle³eeW kesÀ efueS 100% ÒeeJeOeeve efkeÀ³ee ie³ee nw~ Fme HeefjJele&ve accordance with the rates prescribed by RBI. As a result of this
kesÀ HeefjCeecemJe©He mebefoiOe Deeefmle³eeW kesÀ efueS ÒeeJeOeeve ©. 341 keÀjesæ[ p³eeoe change, provision for doubtful assets is higher by Rs. 341 crore
nw efpemekeÀe HeefjCeeceer ÒeYeeJe ÒeeJeOeeve SJeb DeekeÀefmcekeÀleeSB, efveJeue ueeYe, with consequential impact on Provision and Contingencies, Net
Deejef#eefle SJeb DeeefOekeÌ³e Deewj DeefûeceeW Hej Heæ[e nw~ Profits, Reserves & Surplus and Advances.
125
10. Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer uesKeebkeÀve ceevekeÀeW kesÀ DevegmejCe ceW efvecveefueefKele met®evee keÀes ÒekeÀì efkeÀ³ee ie³ee nwë
The following information is disclosed in terms of Accounting Standards issued by the Institute of Chartered Accountants of India
keÀ) uesKeebkeÀve ceevekeÀ 17 - efjHeesefì¥ie KeC[ (SSme 17)
A) Segment Reporting (AS 17):
Yeeie keÀë J³eJemee³e KeC[
Part A: Business Segment (©. keÀjesæ[ ceW)
keÀejesyeej KeC[ Business Segments keÀes < eeieej Lees k eÀ yeQ e f k eb À ie Keg o je yeQ e f k eb À ie kegÀue
Heef j ®eeueve Heef j ®eeueve Heef j ®eeueve
Treasury Operations Wholesale Banking Retail Banking Total
Operations Operations
efJeJejCe Particulars 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08
mekeÀue Keb[ jepemJe Gross Segment Revenue 5233.35 3793.55 8062.06 4327.90 6112.99 6387.80 19408.40 14509.25
Deveeyebefìle jepemJe Un allocated revenue 104.87 75.17
IeìeSB Deblej Keb[ jepemJe Less Inter Segment revenue -20.22 -56.00
jepemJe
efveJeue Keb[ jepemJe Net Segment Revenue 19493.05 14528.42
Keb[ HeefjCeece Segment Results 623.04 336.48 3120.36 761.16 1065.88 1951.32 4809.28 3048.96
Deveeyebefìle Dee³e Unallocated Income net of expenses -557.19 -407.45
J³e³eeW keÀes IeìekeÀj
Heefj®eeueve ueeYe Operating Profit 4252.09 2641.51
Dee³ekeÀj Income Tax 1164.55 681.67
efveJeue ueeYe Net Profit 3087.54 1959.84
Dev³e met®eveeë OTHER INFORMATION
KeC[ Deeefmle³eeB Segment assets 71831.17 57476.69 96362.38 65231.48 53424.12 53034.59 221617.67 175742.76
Deveeyebefìle Deeefmle³eeB Unallocated assets 4739.68 3599.63
kegÀue Deeefmle³eeB Total assets 226357.35 179342.39
KeC[ os³eleeSB Segment liabilities 66654.61 53405.98 89350.93 60591.56 49429.78 49229.57 205435.32 163227.11
Deveeyebefìle os³eleeSB Unallocated liabilities 7265.48 5444.25
kegÀue os³eleeSB Total liabilities 212700.80 168671.36
efve³eesefpele HetBpeer Capital employed (Segment assets-segment
(Keb[ Deeefmle³eeb-Keb[ liabilities 5176.56 4070.71 7011.45 4639.92 3994.34 3805.02 16182.35 12515.65
os³eleeSb)
Deveeyebefìle HetBpeer Un allocated capital (2525.80) (1844.62)
kegÀue efve³eesefpele HetBpeer Total Capital employed 13656.55 10671.03
efìHeCCeerë Deveeyebefìle Keb[ kesÀ Devleie&le iewj-yeQefkebÀie mene³ekeÀ kebÀHeefve³eeW kesÀ mebyebOe ceW met®evee Meeefceue keÀer ieF& nw~
Note: Information in respect of Non Banking subsidiaries has been included under unallocated segment.
Yeeie-Keë Yeewieeseuf ekeÀ KeC[

Part B : Geogriphical Segments (©. keÀjesæ[ ceW ) / (Rs. in crores)
Yeewieeseuf ekeÀ Keb[ mJeosμeer Debleje&<ìêr³e kegÀue
Geographical Segments Domestic International Total
efJeJejCe Particulars 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08
jepemJe Revenue 17273.73 12372.64 2219.32 2155.78 19493.05 14528.42
Deeefmle³eeB Assets 184894.17 147598.82 41463.18 31743.57 226357.35 179342.39
uesKee ceevekeÀ 17 kesÀ DevegHeeueve ceW Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW meefnle yeQkeÀ ves The Bank has recognised Business Segments as Primary reporting segment
J³eeJemeeef³ekeÀ Keb[eW keÀe ÒeeLeefcekeÀ efjHeesefì¥ie Keb[ leLee YeewieesefuekeÀ Keb[es keÀes ieewCe Keb[eW and Geographical Segments as Secondary segment in line with RBI
kesÀ ªHe ceW Hen®eevee nw~ guidelines in compliance with Accounting Standard 17.
126
ÒeeLeefcekeÀ Keb[ - J³eeJemeeef³ekeÀ Keb[ Primary Segment : Business Segments
keÀ) keÀes<eeieej Heefj®eeueveë Keb[ efjHeesefì¥ie kesÀ GÎsM³e nsleg keÀes<eeieej ceW mebHetCe& a) Treasury Operations: ‘Treasury’ for the purpose of Segment
efveJesMe mebefJeYeeie Meeefceue nQ~ pewmes mejkeÀejer leLee Dev³e ÒeefleYetefle³eeW kesÀ meeLe ceveer Reporting includes the entire investment portfolio i.e. dealing in
Government and other Securities, Money Market Operations and
Hetbpeer Heefj®eeueve leLee HeÀe@jskeÌme Heefj®eeueve
Forex Operations.
Ke) LeeskeÀ yeQefkebÀieë LeeskeÀ yeQefkeÀie ceW Jen meYeer Deef]ûece meefcceefuele nQ pees Kegoje
b) Wholesale Banking: Wholesale Banking Includes all advances which
yeQefkebÀie kesÀ Debleie&le meefcceefuele veneR efkeÀS ieS nQ~ are not included under Retail Banking.
ie) Kegoje yeQefkebÀieë Kegoje yeQefkebÀie ceW Jen efveJesMe meefcceefuele nQ pees efvecveefueefKele oes c) Retail Banking : Retail Banking includes exposures which fulfil
ceeveob[eW keÀe HetCe& keÀjles nQë following two criteria:
i) $eÝCe efveJesMeë DeefOekeÀlece kegÀue efveJesMe ©. 5 keÀjesæ[ lekeÀ~ i) Exposure – The maximum aggregate exposure up to Rs. 5 Crore
ii) kegÀue Jeeef<e&keÀ HeC³eeJele& ©. 50 keÀjesæ[ mes keÀce nw ³eLee Jele&ceeve kebÀHeefve³eeW ii) The total annual turnover is less then Rs. 50 crore i.e. the average
kesÀ ceeceues ceW efHeíues leerve Je<eeX keÀe Deewmele leLee veF& kebÀHeefve³eeW kesÀ ceeceues turnover of the last three years in case of existing entities and
ceW Devegceeefvele kegÀue keÀejesyeej~ projected turnover in case of new entities.
Deblej KeC[er³e DeblejCeeW keÀe cetu³e efveOee&jCe Pricing of Inter-Segmental transfers
Kegoje yeQefkebÀie KeC[ SkeÀ ÒeeLeefcekeÀ m$eesle mebûen FkeÀeF& nw SJeb LeeskeÀ KeC[ Deewj Retail Banking Segment is a Primary resource mobilising unit and Wholesale
keÀes<eeieej KeC[, Kegoje yeQefkebÀie KeC[ keÀes GmekesÀ Üeje GOeej oer ieF& efveefOe³eeW keÀer Segment and Treasury Segment compensates the Retail banking segment
#eefleHetefle& peceejeefMe³eeW keÀer Deewmele ueeiele keÀes ¢ef<ìiele jKeles ngS keÀjles nQ~ for funds lent by it to them taking into consideration the average cost of
deposits incurred by it.
ueeiele keÀe efJeefve³eespeve
Allocation of Costs
keÀ) efJeMes<e KeC[ keÀes meerOes Òeoeve efkeÀS ieS J³e³eeW keÀes mebyebefOele KeC[ ceW efJeefve³eesefpele
efkeÀ³ee ie³ee nw~ a) Expenses directly attributed to particular segment are allocated to the
relative segment
Ke) efJeMes<e KeC[ keÀes meerOes Òeoeve efkeÀS ieS J³e³eeW keÀes keÀce&®eeefj³eeW/meb®eeefuele keÀejesyeej
keÀer mebK³ee kesÀ DevegHeele ceW efJeefve³eesefpele efkeÀ³ee ie³ee nw~ b) Expenses not directly attributable to specific segment are allocated in
proportion to number of employees / business managed.
ieewCe KeC[ë Yeewieeseuf ekeÀ KeC[
Secondary Segment: Geographical Segments
keÀ) mJeosMeer Heefj®eeueve
a) Domestic Operations
Ke) Debleje&<ìêr³e Heefj®eeueve b) International Operations
Ke) uesKeebkeÀve ceevekeÀ 18 - mebJ³eJenejeW mes mebyebefOele He#ekeÀejë B) Accounting Standard 18 - Related Party Transactions:
I) mebyebeOf ele He#ekeÀejeW keÀer met®eer
I) List of Related Parties:
(keÀ) cegK³e ÒeyebOekeÀer³e keÀeefce&keÀ (a) Key Managerial Personnel :
Þeer ìer.Sme. veeje³eCemeeceer - 04.06.2007 mes Shri T. S. Narayanasami - from 04.06.2007
keÀe³e&HeeuekeÀ efveosMekeÀ Executive Director
Þeer kesÀ.Deej keÀecele - 02.08.2008 lekeÀ Shri K. R. Kamath - up to 02.08.2008
Þeer yeer.S. ÒeYeekeÀj - 15.10.2008 mes Shri B.A. Prabhakar - from 15.10.2008
Þeer Sce. vejsvê - 06.11.2008 mes Shri M. Narendra - from 06.11.2008
(Ke) mene³ekeÀ kebÀHeefve³eeB (b) Subsidiaries :
(i) yeerDeesDeeF& Mes³ejnesefu[bie efue. (i) BOI Shareholding Ltd.
(ii) mìej ³etefve³eve oeF&-F&®eer peerJeve yeercee kebÀHeveer efue. (ii) Star Union Dai –Ichi Life Insurance Company Ltd.
(iii) Heerìer yeQkeÀ mJeosMeer (iii) PT Bank Swadesi
(iv) yeerDeesDeeF& lebpeeefve³eeb efue. (iv) BOI Tanzania Ltd.
(ie) men³eesieer ë (c) Associates :
(i) Yeejleer³e ÒeefleYetefle J³eeHeej efveiece efue. (i) Securities Trading Corporation of India Ltd .
(ii) Fb[es peeeqcye³ee yeQkeÀ efue. (ii) Indo-Zambia Bank Ltd.
(iii) cetue yeQkeÀ Üeje Òee³eesefpele 5 #es$eer³e ûeeceerCe yeQkeÀë Dee³ee&Jele& (iii) 5 Regional Rural Banks sponsored by the Parent Bank namely:
ûeeceerCe yeQkeÀ; yewlejCeer ûeeceerCe yeQkeÀ; PeejKeC[ ûeeceerCe Aryavart Gramin Bank; Baitarani Gramya Bank; Jharkhand
yeQkeÀ; vece&oe ceeueJee ûeeceerCe yeQkeÀ; Jewveiebiee ke=À<Cee ûeeceerCe Gramin Bank; Narmada Malwa Gramin Bank; Wainganga
yeQkeÀ. Krishna Gramin Bank.
127
II) mebyebefOele He#ekeÀejeW kesÀ meeLe mebJ³eJenej Transactions with Related Parties (©. keÀjesæ[ ceW) / (Rs. in crores)
men³eesieer/ cegK³e HeýebOeve cegK³e HeýebOeve kegÀue
meb³egkeÌle GÐece keÀeefce&keÀ keÀeefce&keÀ kesÀ mebyebOeer
ceos / mebyebefOele He#ekeÀej Items/Related Party Associates/ Key Management Relatives of Key Total
Joint Ventures Personnel Management
Personnel
2008-09 2007-08 2008-09 2007-08 2008-09 2007-08 2008-09 2007-08
pecee Deposit 12.70 101.32 0.18 0.18 0.00* 0.42 12.88 101.92
Je<e& kesÀ oewjeve DeefOekeÀlece Maximum during the year 135.38 377.78 0.40 0.59 0.00* 0.46 135.78 378.83
peceejeefMe³eeW keÀe efve³eespeve Placement of deposits — — — — — — — —
efveJesμe Investments — — — — — — — —
ceebie/met®evee/ceer³eeoer cegêe Lending in Call / Notice / — — — — — — — —
ceW GOeej osvee Term Money
Dev³e GOeej osvee Other Lending — — — — — — — —
ceebie/met®evee/ceer³eeoer cegêe Borrowings in Call / Notice / — 122.80 — — — — — 122.80
ceW GOeej uesvee Term Money
Je<e& kesÀ oewjeve DeefOekeÀlece Maximum during the year — 102.80 — — — — — 102.80
mejkeÀejer HeéfleYetefle/ì^spejer Sale of Govt. Securities / 24.55 50.70 — — — — 24.55 50.70
efye}eW/yeeb[eW keÀer efyeke´Àer Treasury Bills / Bonds
mejkeÀejer HeéfleYetefle/ì^spejer Purchase of Govt. Securities / 35.58 80.76 — — — — 35.58 80.76
efyeueeW/yeeb[eW keÀer Kejeroer Treasury Bills / Bonds
iewj-efveefOekeÀ Jee³eos Non-funded commitments — — — — — — — —
HeóÊe y³eepe Interest paid 0.56 6.34 0.01 0.02 0.00* 0.02 0.58 6.38
HeéHle y³eepe/Dev³e HeÝeej Interest received — 0.35 — — — — — 0.35
HeóÊe ueeYeebμe Dividend Paid — — — — 0.00* — — —
HeéHle ueeYeebμe Dividend Received — — — — — — — —
HeéH³e Dev³e HeÝeej Other Charges receivable 0.01 0.01 — — — — 0.01 0.01
JeemleefJekeÀ jeefμe ©. 50,000 mes keÀce nesves kesÀ keÀejCe oμee&³eer veneR ie³eer nw~
*Actual amount being less than Rs. 50,000/-, the same is not furnished.
(ie) uesKeebkeÀve ceevekeÀ 19 - HeÆe efJeÊeHees<eCeë C) Accounting Standard 19 - Lease Financing:
(i) HeÆe efJeÊeHees<eCe Deewj FmekesÀ IeìkeÀeW ceW yeQkeÀ kesÀ efveJesMe keÀer mebeJf eoeiele HeefjHekeÌJeleeSb, (i) The contractual maturities of the Bank’s investment in lease
pees DeefûeceeW ceW Meeefceue keÀer ieF& nQ keÀe GuuesKe veer®es efkeÀ³ee ie³ee nw~ financing and its components, which are included in advances,
(©. keÀjesæ[ ceW) are set out below:
(Rs. in crore)
¬eÀ. meb. efJeJejCe 31-03-2009 31-03-2008
S. No. Particulars 31-03-2009 31-03-2008
keÀ) mekeÀue efveJesMe 4.97 7.83
a) Gross Investments 4.97 7.83
Ke) ÒeeH³e HeÆe Yegieleeve b) Lease payment receivables
(i) 1 Je<e& mes DeefOekeÀ veneR 3.17 3.34 (i) not later than 1 year 3.17 3.34
(ii) 1 Je<e& mes DeefOekeÀ efkebÀvleg 1.80 4.49 (ii) later than 1 year but
5 Je<e& mes DeefOekeÀ veneR not later than 5 years 1.80 4.49
(iii) 5 Je<e& mes DeefOekeÀ — Metv³e (iii) later than 5 years NIL NIL
kegÀue 4.97 7.83 TOTAL 4.97 7.83
ie) Deveefpe&le efJeÊe Dee³e 0.23 0.58 c) Unearned finance income 0.23 0.58
[) efveJeue efveJesMe (keÀ-ie) 4.74 7.25 d) Net investments [ a – c ] 4.74 7.25
(ii) 0.37 keÀjesæ[ keÀer HeÆe Dee³e (efJeiele Je<e& ©. 0.70 keÀjesæ[) keÀes Deefpe&le y³eepe (ii) Lease income of Rs. 0.37 crore (Previous year Rs 0.70 crore) is
ceW Meeefceue ie³ee nQ~ included under Interest Earned.
128
(ie) uesKeebkeÀve ceevekeÀ 20 - Òeefle Mes³ej Depe&ve D) Accounting Standard 20 - Earnings Per Share:
¬eÀ. meb. efJeJejCe 31-03-2009 31-03-2008 S. No. Particulars 31-03-2009 31-03-2008
1. DeeOeejYetle Deewj Deewmele* (©.) 58.79 39.82 1. Basic & Diluted * (Rs.) 58.79 39.82
DeeOeejYetle SJeb Deewmele F&.Heer.Sme. keÀer ieCevee Calculation of Basic & Diluted E.P.S.
¬eÀ.meb. efJeJejCe 2008-2009 2007-08 Sr. No Particulars 2008-2009 2007-08

(S) FefkeÌJeìer Mes³ej OeejkeÀeW keÀes Òeoeve (A) Net Profit for the year attributable
keÀjves ³eesi³e Je<e& kesÀ efueS Meg× ueeYe to Equity Shareholders
(©. keÀjesæ[ ceW ) 3087.54 1959.84 (Rs. In crore ) 3087.54 1959.84
(yeer) FefkeÌJeìer Mes³ej keÀer Yeeefjle (B) Weighted Average Number of
Deewmele mebK³ee (keÀjesæ[) 52.52 49.21 Equity shares ( crore ) 52.52 49.21
(meer) cetueYetle Òeefle Mes³ej Depe&ve (C) Basic Earnings per Share
(keÀ/Ke) (©.) 58.79 39.82 (A/B) ( Rs.) 58.79 39.82
(D) Nominal Value per Share (Rs.) 10.00 10.00
([er) Òeefle Mes³ej DebefkeÀle cetu³e (©.) 10.00 10.00
* Basic & Diluted E.P.S. are same as there are no dilutive potential equity
* DeeOeejYetle SJeb Deewmele F&.Heer.Sme.SkeÀ ner nQ keÌ³eeWefkeÀ ceboer mebYeeJ³e FefkeÌJeìer Mes³ej shares.
veneR nQ~
(Ie) uesKeebkeÀve ceevekeÀ 22 - Dee³e Hej keÀj kesÀ efueS uesKeebkeÀve E) Accounting Standard 22- Accounting for Taxes on Income:
(i) Deferred tax assets are recognised for future tax consequences
(i) DeemLeefiele keÀj Deeefmle³eeW Deewj os³eleeDeeW kesÀ Jenve cetu³eeW Deewj FvekesÀ lelmebyebOeer
of temporary differences arising between the carrying values of
keÀj DeeOeej Deewj Heefj®eeueveiele Deûesveerle neefve kesÀ yeer®e GlHeVe DemLee³eer assets and liabilities and their respective tax bases and operating
efYeVeleeDeeW kesÀ HeefjCeecemJe©He YeefJe<³e kesÀ keÀj kesÀ efueS DeefYe]%eele efkeÀS ie³es carry forward losses. Deferred tax assets are recognised only
nQ~ DeemLeefiele keÀj Deeefmle³eeW keÀes kesÀJeue efJeJeskeÀ keÀe HetCe& efJe®eej keÀjves kesÀ after giving due consideration to prudence. Deferred tax assets
HeM®eele DeefYe]%eele efkeÀ³ee ie³ee nw~ DeemLeefiele keÀj Deeefmle³eeb Deewj os³eleeSb and liabilities are measured using tax rates and tax laws that have
keÀj ojeW Deewj keÀj keÀevetveeW keÀe GHe³eesie keÀjles ngS, pees legueve He$e keÀer leejerKe been enacted or substantively enacted by the Balance Sheet date.
lekeÀ ÒeoefMe&le ³ee JeemleefJekeÀ ªHe mes ÒeoefMe&le efkeÀS ie³es nQ~ keÀj ojeW ceW The impact on deferred tax assets and liabilities on account of a
HeefjJele&ve kesÀ keÀejCe DeemLeefiele keÀj Deeefmle³eeW Deewj os³eleeDeeW Hej ÒeYeeJe change in the tax rates is also recognised in the income statement.
Dee³e efJeJejCeeW ceW Yeer DeefYe%eele efkeÀS ieS nQ~
ii) During the year, an amount of Rs 361.67 crore (net) has been
ii) Je<e& kesÀ oewjeve ©. 361.67 keÀjesæ[ (Meg×) (efJeiele Je<e& ©. 8.42 keÀjesæ[ debited [Previous year Rs. 8.42 crore (net) credited] to the Profit
(Meg×) pecee keÀer ieF&) DeemLeefiele keÀj nsleg ÒeeJeOeeve keÀes mecee³eespeve kesÀ and Loss account by way of adjustment to Provision for deferred
ceeO³ece mes ueeYe neefve Keeles keÀes veeces efkeÀ³ee ie³ee~ tax.
iii) DeemLeefiele keÀj Deeefmle³eeW Deewj DeemLeefiele keÀj os³eleeDeeW kesÀ cegK³e iii) Major components of Deferred Tax Assets and Deferred Tax
IeìkeÀ~ Liabilities:
ke´À. meb. efJeJejCe 31-03-2009 31-03-2008 S. No. Particulars 31-03-2009 31-03-2008
DeemLeefiele keÀj Deeefmle Deferred Tax Assets
i) HeéJeOeeve kesÀ efveefceÊe mece³e 348.94 18.14 i) On account of timing difference
Devlej kesÀ keÀejCe towards provisions 348.94 18.14
ii) Dev³e 82.87 66.42 ii) Others 82.87 66.42
kegÀue DeemLeefiele keÀj Deeefmle 431.81 84.56 Total Deferred Tax Assets 431.81 84.56
DeemLeefiele keÀj os³elee Deferred Tax Liabilities
i) On account of the timing
i) Jener cetu³eÛeme Deewj difference between the book
Dee³ekeÀj cetu³eÛeme depreciation and Income Tax
kesÀ yeer®e mece³e Devlej kesÀ keÀejCe 30.65 30.65 depreciation 30.65 30.65
ii) efveJesMe Hej cetu³eÛeme kesÀ keÀejCe 405.95 — ii) On account of depreciation on
investment 405.95 —
iii) ÒeesodYetle y³eepe Hejvleg os³e veneR kesÀ keÀejCe 259.98 —
iii) On account of interest accrued
iii) Dev³e 42.99 — but not due 259.98 —
kegÀue DeemLeefiele keÀj os³eleeSb 739.57 30.65 iv) Others 42.99 —
μegOo DeemLeefiele keÀj Deeefmle/ Total Deferred Tax Liabilities 739.57 30.65
Net Deferred Tax Assets/
(os³elee) (307.76) 53.91 (Liabilities) (307.76) 53.91
129
(®e) uesKee ceevekeÀ 29 kesÀ Devegmeej ÒeeJeOeeveeW keÀer ieefleefJeefOe³eeW keÀe efJemle=le F) Details of movement in provisions in accordance with Accounting
JeCe&veë ``ÒeeJeOeeve, DeekeÀefmcekeÀ os³eleeSB SJeb DeekeÀefmcekeÀ Deeefmle³eeB''ë Standard 29, “Provisions, Contingent Liabilities and Contingent
Assets”:
(keÀ) os³eleeSb nsleg ÒeeJeOeeveeW keÀer ieefleefJeefOe (Dev³eeW kesÀ ÒeeJeOeeveeW keÀes efvekeÀeue
keÀj)ë A. Movement of Provisions for liabilities (excluding provision for
(©. keÀjes[ ceW) others):
efJeJejCe efJeefOekeÀ ceeceues/DeekeÀefmcekeÀleeSb (Rs. in crore)
1 ueer DeÒewue 2008 keÀe Mes<e 1.22 Particulars Legal cases/contingencies
Je<e& kesÀ oewjeve ÒeeJeOeeve —- Balances as at 1st April 2008 1.22
Je<e& kesÀ oewjeve GHe³eesie keÀer ieF& jeefMe — Provided during the year —-
31 cee®e& 2009 keÀes Mes<e 1.22 Amounts used during the year —
yeefnie&ceve keÀe mece³e/DeefveefM®eleleeSb mecePeewles Hej yeefnie&HeefjCeefle Balance as at 31st March 2009 1.22
Timing of outflow/uncertainties Outflow on settlement /
Crystallization
Ke. DeekeÀefmcekeÀ os³eleeSBë
B. Contingent Liabilities :
legueve He$e keÀer Devegmet®eer 12 kesÀ Deveg¬eÀceebkeÀ (I mes VI) lekeÀ GefuueefKele Fme
Such Liabilities as mentioned at Sl. No. (I to VI) of Schedule 12
ÒekeÀej keÀer os³eleeSB v³ee³eeue³e kesÀ efveCe&³e, ceO³emLelee keÀjves, v³ee³eeue³e kesÀ
of Balance Sheet are dependent upon, the outcome of court ,
yeenj mecePeewlee, DeHeerue keÀe efveHeìeve, ceebieer ieF& jeefMe, mebefJeoeiele oeef³elJeeW arbitration, out of court settlement, disposal of appeals, the amount
keÀer Melex, efJekeÀeme leLee mebyebefOele He#eeW Üeje GþeF& ieF& ceebie Hej ¬eÀceMeë being called up, terms of contractual obligations, devolvement
efveYe&j keÀjlee nw~ Fve ceeceueeW ceW keÀesF& ÒeefleHetefle& DeHesef#ele veneR nw~ and raising of demand by concerned parties respectively. No
reimbursement is expected in such cases.
130
11. vekeÀoer ÒeJeen keÀe efJeJejCe CASH FLOW STATEMENT

Je<ee&vle Je<ee&vle
efJeJejCe Particulars Year ended Year ended
31.03.2009 31.03.2008
keÀ) Heefj®eeueveiele ieefleefJeefOe³eeW mes vekeÀoer He´Jeen A. Cash Flow from Operating Activities:
keÀj kesÀ Henues Meg× ueeYe Net Profit before taxes 4252.09 2641.52
S®eìerSce efveJesMeebs keÀe HeefjMeesOeve Amortisation of HTM Investments 209.70 234.18
De®eue mebHeefÊe³eeW Hej cetu³e-Ûeme
efveJesμe Hej cetu³e-Ûeme Depreciation on Fixed Assets 71.82 74.05
Deμees O ³e $eÝCe yeÆe Keelee/Sve.Heer . S kes À ef u eS Depreciation on Investment 474.06 83.42
ÒeeJeOeeve Bad-debts Written off/Provisions for NPAs 622.04 697.25
ceevekeÀ Deeefmle³eeW kesÀ efueS HeéJeOeeve Provision for Standard Assets 89.42 165.51
Dev³e ceoeW kesÀ efueS HeéJeOeeve Provision for Other Items 107.98 70.31
ieewCe yeeb[dme/DeeF&Heer[erDeeF&, DeHej efì³ej II yeeb[dme Payment / Provision for Interest on Subordinated
Hej Yegieleeve/J³eepe nsleg ÒeeJeOeeve Bonds, IPDI. Upper Tier II Bonds 426.57 413.66
ÒeeHle ueeYeebMe Dividend received (6.63) (5.28)
efvecveefueefKele kesÀ efueS mecee³eespeve
pecee jeefμe³eeW ceW yeæ{/(Ieì) Adjustments for:
GOeej ces yeæ{/(Ieì) Increase /(Decrease) in Deposits 39771.35 30528.51
Dev³e os³eleeDeeW Deewj HeéJeOeeveeW ceW yeæ{/(Ieì) Increase /(Decrease) in Borrowings 2320.14 551.63
efveJesμe ceW (yeæ{)/(Ieì) Increase / (Decrease) in Other Liabilities and Provisions 482.48 992.41
Deefieće ceW (yeæ{)/(Ieì) (Increase) / Decrease in Investments (11541.55) (6648.70)
Dev³e Deeefmle³eeW ceW (yeæ{)/Ieì (Increase) / Decrease in Advances (30179.95) (29346.04)
He´l³e#e keÀj (Yegieleeve) / JeeHemeer (Increase) / Decrease in Other Assets (1546.85) (209.49)
Heefj®eeueveiele ieefleefJeefOe³eeW mes efveJeue
Direct Taxes (Paid)/Refund (1593.35) (855.29)
vekeÀoer He´Jeen (keÀ)
Net Cash Flow from Operating Activities (A) 3959.32 (553.28)
Ke) efveJesμe ieefleefJeefOe³eeW mes vekeÀoer He´Jeen
De®e} mecHeefÊe keÀer Kejero B. Cash Flow from Investing Activities:
De®eue mecHeefÊe keÀer efye¬eÀer Purchase of Fixed Assets (268.91) (168.69)
mene³ekeÀ kebÀHeefve³eeW kesÀ meceskeÀve keÀe ÒeYeeJe Sale of Fixed Assets 16.26 6.58
HeéHle ueeYeebμe Impact of Consolidation of Subsidiaries (91.97) 26.88
DeuHe mebK³ekeÀ efnle Dividend received 6.63 5.28
efveJesμe ieefleefJeefOe³eeW mes efveJeue Minority Interest 81.72 17.64
vekeÀoer He´Jeen (Ke)
Net Cash Flow from Investing Activities (B) (256.27) (112.31)
ie) efJeÊe Hees<eCe ieefleefJeefOe³eeW mes vekeÀoer ÒeJeen
FefkeÌJeìer Mes³ej Hetbpeer C. Cash Flow from Financing Activities:
Mes³ej Òeerefce³ece Equity Share Capital 0.00 37.77
DeeF&Heer[erDeeF&, ieewCe yeeb[ leLee DeHej efì³ej II yeeb[ Share Premium 0.00 1322.04
(efveJeue) IPDI, Subordinated Bonds & Upper Tier II Bonds (Net) 1240.23 187.03
ueeYeebMe (Debleefjce SJeb Debeflece) Yegieleeve Dividend (Interim & Final) paid (430.10) (85.53)
DeeF&Heer[erDeeF&/ieewCe yeeb[ DeHHej efì³ej II yeeb[ Hej Interest Paid on IPDI, Subordinated Bonds,
y³eepe Yegieleeve Upper Tier II Bonds (424.22) (401.11)
efJeÊe Hees<eCe ieefleefJeefOe³eeW mes
efveJeue vekeÀoer ÒeJeen (ie) Net Cash Flow from Financing Activities (C ) 385.91 1060.20
vekeÀo Deewj vekeÀoer mecelegu³e ceW Net Increase in Cash & Cash Equivalents 4088.96 394.61
efveJeue yeæ{le (keÀ) + (Ke) + (ie) (A) + (B) + (C)
1 DeÒewue keÀes vekeÀoer SJeb vekeÀoer Opening Cash and Cash Equivalents as at April 1 17801.01 17406.40
mecelegu³e keÀe DeLeMes<e Cash and Cash Equivalents as at March 31 21889.97 17801.01
31 cee®e& keÀes vekeÀoer SJeb vekeÀoer mecelegu³e
12. cetue SJeb mene³ekeÀ kebÀHeefve³eeW kesÀ He=LekeÀ efJeÊeer³e efJeJejCeeW ceW ÒekeÀì DeefleefjkeÌle met®evee keÀe meerSHeÀSme kesÀ JeemleefJekeÀ SJeb Gef®ele ¢ef<ìkeÀesCe Hej keÀesF& ÒeYeeJe veneR He[lee nw Deewj meeLe ner pees ceoW
cenlJeHetCe& veneR nw Gvemes mebyebefOele met®eveeSB meerSHeÀSme ceW ÒekeÀì veneR keÀer ieF& nQ~
Additional information disclosed in the separate financial statements of the parent and the subsidiaries having no bearing on the true and fair view of
the CFS and also the information pertaining to the items which are not material, have not been disclosed in the CFS.
13. peneB keÀneR Yeer DeeJeM³ekeÀ mecePee ie³ee nw, efHeíues Je<e& kesÀ DeeBkeÀæ[eW keÀe Hegveme&cetnve/HegveJ³e&JeefmLele efkeÀ³ee ³ee nw~
Previous year’s figures have been regrouped/rearranged, wherever considered necessary.
131
yeQkeÀ Dee@]HeÀ Fbef[³ee Deewj FmekeÀer mene³ekeÀ keÀcHeefve³eeW leLee men³eesefie³eeW AUDITORS’ REPORT TO THE BOARD OF DIRECTORS OF
kesÀ mecesefkeÀle efJeÊeer³e efJeJejCe Hej yeQkeÀ Dee@]HeÀ Fbef[³ee kesÀ efveosMekeÀ yees[& BANK OF INDIA ON THE CONSOLIDATED FINANCIAL
keÀes uesKee Hejer#ekeÀeW keÀer efjHeesì& STATEMENTS OF BANK OF INDIA AND ITS SUBSIDIARIES
AND ASSOCIATES.
1. nceves 31 cee®e& 2009 keÀer yeQkeÀ Dee@]HeÀ Fbef[³ee (yeQkeÀ) Deewj FmekeÀer mene³ekeÀ 1. We have audited the attached Consolidated Balance Sheet of Bank of
keÀcHeefve³eeW kesÀ mebueive mecesefkeÀle legueve He$e, mecesefkeÀle ueeYe Deewj neefve Keelee Deewj India (“the Bank”) as at 31st March 2009, the Consolidated Profit &
FmekesÀ meeLe mebueive Gmeer leejerKe keÀes meceeHle Je<e& kesÀ efueS mecesefkeÀle vekeÀoer Loss Account and the consolidated Cash Flow Statement for the
ÒeJeen efJeJejCe keÀe uesKee Hejer#eCe efkeÀ³ee nw efpemeceW nceejs Üeje uesKee Hejeref#ele year ended on that date annexed thereto in which are incorporated the
accounts of the Bank audited by us, the accounts of two domestic
yeQkeÀ kesÀ uesKee nw~ oes osMeer Deveg<eefie³eeW kesÀ Keeles, Deeþ osMeer men³eesieer leLee subsidiaries, eight domestic associates and one overseas associate
oes efJeosMeer Deveg<eefie³eeW DeeOeeefjle KeeleeW keÀer meceer#ee leLee ¬eÀceMeë ÒeceeCeve audited by other auditors, and the accounts of two overseas
efjHeesìeW keÀer uesKeeHejer#ee Dev³e uesKeeHejer#ekeÀeW Üeje keÀer ieF&~ Fve efJeÊeer³e subsidiaries based on review and certification reports respectively.
efJeJejefCe³eeW keÀer efpeccesoejer yeQkeÀ ÒeyebOeve keÀer nw~ Fve efJeÊeer³e efJeJejefCe³eeW Hej These financial statements are the responsibility of the Bank’s
management. Our responsibility is to express an opinion on these
DeeOeeefjle nceejer uesKeeHejer#ee Hej DeHeveer je³e ÒekeÀì keÀjvee nceejer efpeccesoejer financial statements based on our audit.
nw~
2. We have conducted our audit in accordance with generally accepted
2. meeceev³eleë Yeejle ceW mJeerke=Àle uesKee Hejer#ee ceevekeÀeW kesÀ Devegmeej nceves uesKee auditing standards in India. These Standards require that we plan
Hejer#ee keÀe Dee³eespeve efkeÀ³ee nw~ Fve ceevekeÀeW kesÀ Devegmeej nceW uesKee Hejer#ee Fme and perform the audit to obtain reasonable assurance whether the
financial statements are prepared, in all material respects, in accordance
lejn Dee³eesefpele Deewj keÀe³ee¥efvJele keÀjveer ®eeefnS efkeÀ Fme yeejs ceW, DeefYe%eele
with an identified financial reporting framework and are free of
efJeÊeer³e efjHeesefì¥ie {eb®es kesÀ Devegmeej lew³eej efkeÀS ieS nQ Deewj FmeceW keÀesF& material misstatements. An audit includes, examining on a test basis,
cenlJeHetCe& ieueleer ve nesleer nes~ uesKee Hejer#ee ceW Hejer#eCe kesÀ DeeOeej Hej jeefMe evidence supporting the amounts and disclosures in the financial
mes mebyebefOele ÒeceeCeeW keÀer peeb®e keÀjevee Deewj efJeÊeer³e efJeJejCe ceW Gmes ÒekeÀì keÀjvee statements. An audit also includes assessing the accounting principles
Meeefceue neslee nw~ uesKee Hejer#ee ceWb, Òe³egkeÌle uesKeebkeÀve efme×ebleeW keÀe cetu³eebkeÀve used and significant estimates made by management, as well as
evaluating the overall financial statements. We believe that our audit
ÒeyebOeve Üeje efkeÀS ieS cenlJeHetCe& Devegceeve leLee meceûe efJeÊeer³e efJeJejCe keÀer provides a reasonable basis for our opinion.
Òemlegefle keÀe cetu³eebkeÀve Meeefceue neslee nw~ nceW efJeéeeme nw efkeÀ nceejer uesKee Hejer#ee
nceejer je³e kesÀ efueS Gef®ele DeeOeej Òeoeve keÀjleer nw~ 3. The Consolidated Financial Statements have been prepared by the
bank in accordance with the requirements of Accounting Standards
3. mecesefkeÀle efJeÊeer³e efJeJejCe yeQkeÀ Üeje Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje (AS) 21 regarding “Consolidated Financial Statements” and (AS) 23
regarding “Accounting for Investments in Associates in Consolidated
peejer uesKeebkeÀve ceevekeÀ (SSme) 21 kesÀ mebyebOe ceW ``mecesefkeÀle efJeÊeer³e efJeJejCe'' Financial Statements” issued by the Institute of Chartered Accountants
Deewj SSme 23 kesÀ mebyebOe ceW ``mecesefkeÀle efJeÊeer³e efJeJejefCe³eeW mes mene³ekeÀ of India and in accordance with the requirements of the Reserve
keÀcHeefve³eeW kesÀ efJeosMeer nsleg uesKeebkeÀve'' Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje Bank of India and on the basis of the separate audited, reviewed and
leLee Yeejleer³e efj]peJe& yeQkeÀ kesÀ DeeJeM³ekeÀleeDeeW leLee Deueie uesKeeHejer#ee Hej certified financial statements of the bank, its subsidiaries and associates
included in the Consolidated Financial Statements.
DeeOeeefjle yeQkeÀ kesÀ efJeÊeer³e efJeJejefCe³eeW ³ee meceeref#ele Deewj ÒeceeefCele nw~
4. a) We have not audited the financial statements of the Bank’s :
4. keÀ) yeQkeÀ kesÀ Fve efJeÊeer³e efJeJejefCe³eeW keÀer uesKeeHejer#ee nceves veneR keÀer nwë
i) Deveg<ebieer efpemekeÀer (efJeÊeer³e efJeJejCeer 31 cee®e& 2009 lekeÀ ©. i) subsidiaries whose financial statements reflect total assets
of Rs. 898.82 crores as at 31st March, 2009 and total
898.82 keÀjesæ[ keÀer kegÀue Deeefmle³eeb leLee Je<ee&le keÀer efleefLe lekeÀ
revenue of Rs. 136.86 crores for the year ended on that
©. 136.86 keÀjesæ[ keÀe kegÀue jepemJe oMee&lee nwë Deewj date; and
ii) Je<ee&le keÀer efleefLe keÀes ©. 74.45 keÀjesæ[ keÀe efveJeue ueeYe
ii) associates reflecting net profit of Rs. 74.45 crore for the
oMee&vesJeeuee mene³ekeÀ~ year ended on that date.
5. nceejer je³e ceW, yeQkeÀ kesÀ Deveg<ebefie³eeW Deewj mene³ekeÀeW kesÀ mebyebOe ceW meefcceefuele 5. Our opinion, in so far as it relates to the amounts included in respect
jeefMe³eeW mes peye lekeÀ menyen nQ, efpemekeÀer uesKeeHejer#ee Dev³e uesKeeHejer#ekeÀeW Üeje of the subsidiaries and associates of the Bank which have been audited
keÀer ieF& nw leLee efpemekeÀer efjHeesì& nceW Òesef<ele keÀer ieF& nw Jen Fme ÒekeÀej kesÀ Dev³e by other auditors and whose reports have been furnished to us, is
uesKeeHejer#ekeÀeW kesÀ efjHeesì& Hej HetCe&le³ee DeeOeeefjle nw~ based solely on the reports of such other auditors.
132
5. nceejer je³e ceW Deewj nceejer mecHetCe& peevekeÀejer leLee nceW efoS ieS mHeäerkeÀjCe Deewj 6. In our opinion and to the best of our information and according to the
yeQkeÀ, uesKes Hej efìHHeCeer kesÀ meeLe Heefþle FmekeÀer mene³ekeÀ keÀcHeveer Deewj men³eesieer explanations given to us, the said Consolidated Financial Statement
mebmLeeDeeW kesÀ Jew³eeqkeÌlekeÀ uesKeeHejeref#ele efJeÊeer³e efJeJejCeeW Hej He=LekeÀ uesKee Hejer#ee of the Bank, read with the significant accounting policies and the
efjHeesì& kesÀ efJeJes®eve Hej peevekeÀejer efpeme ªHe ceW DeHesef#ele nw Gme ªHe ceW osles notes on accounts, give the information in the manner required and
nQ Deewj Yeejle ceW meeceev³eleë mJeerke=Àle uesKeebkeÀve efme×eblees kesÀ DevegªHe give a true and fair view in conformity with the accounting principles
generally accepted in India-
efvecveefueefKele keÀe mener Deewj Gef®ele ef®e$e Òemlegle keÀjles nQ~
i) In the case of the Consolidated Balance Sheet of the consolidated
i) mecesefkeÀle legueve He$e kesÀ mebyebOe ceW 31 cee®e&, 2009 keÀer efmLeefle kesÀ Devegmeej state of affairs of the Bank as at 31st March, 2009.
yeQkeÀ Deewj FmekeÀer mene³ekeÀ keÀcHeefve³eeW kesÀ mecesefkeÀle keÀe³e& keÀer efmLeefle
ii) In the case of the Consolidated Profit and Loss Account of the
ii) mecesefkeÀle ueeYe Je neefve uesKee kesÀ mebyebOe ceW Gmeer leejerKe keÀes meceeHle Je<e& consolidated results of operations of the Bank for the year
kesÀ efueS yeQkeÀ Deewj FmekeÀer mene³ekeÀ keÀcHeefve³eeW kesÀ Heefj®eeueveeW kesÀ ended on that date ; and
mecesefkeÀle HeefjCeece Deewj
iii) In case of the Consolidated Cash Flow Statement of the
iii) mecesefkeÀle vekeÀoer ÒeJeen efJeJejCeeW kesÀ mebyebOe ceW Gmeer leejerKe keÀes meceeHle Consolidated cash flow of the Bank for the year ended on that
Je<e& kesÀ efueS mecesefkeÀle vekeÀoer ÒeJeen~ date.
FJe&ve leejerì keÀer mebueive nceejer efjHeesì& kesÀ Devegmeej In terms of our report of even date attached
efce$ee kegbÀ[t SC[ yeemet yeesjkeÀj SC[ cegpegceoej Heer. meer. ceesoer SC[ kebÀ.
(Heer. HeesÎej) (osJeebie JeeIeeveer) (ÒekeÀeMe ceesoer)
(P. Podder) (Devang Vaghani) (Prakash Modi)
(S. kesÀ. iegHlee) (S. pevekeÀ) (meer. vejsMe)
(A. K. Gupta) (A. Janak) (C. Naresh)
cegbyeF&, 29 ceF&, 2009

Mumbai, 29th May, 2009
133
yeemesue II - (mlebcYe III) ÒekeÀìve (mecesefkeÀle)cee®e& 2009 Basel II (Pillar 3) - Disclosures (Consolidated) March 2009
leeefuekeÀe [erSHeÀ-I Table DF-1
Òe³eespeveer³e iegCeelcekeÀ ÒekeÀìve keÀe #es$e Scope of applicationQualitative Disclosures
(De) mecetn ceW ìeHe yeQkeÀ keÀe veece efpeme Hej ÖesÀceJeke&À ueeiet neslee nw. (a) The name of the top bank in the group to which the Framework
applies.
yeQkeÀ Dee@]HeÀ Fbef[³ee BANK OF INDIA
(ye) mecetn kesÀ Yeerlej uesKeebkeÀve Deewj efve³eecekeÀ GÎsM³eeW kesÀ efueS meceskeÀve kesÀ DeeOeej ceW (b) An outline of differences in the basis of consolidation for accounting
efYeVeleeDeeW keÀer SkeÀ ªHejsKee efpemekesÀ meeLe Sveefììerpe keÀe mebef#eHle efJeJejCe efo³ee and Regulatory purposes, with a brief description of the entities within
ie³ee nes~ the group
(i) pees Hetjer lejn mes mecesefkeÀle nw (ii) pees DeevegHeeeflekeÀ DeeOeej Hej mecesefkeÀle nQ ((iii) (i) that are fully consolidated; (ii) that are pro-rata consolidated; (iii)
efpevns keÀìewleer ìêrìceQì efo³ee ie³ee nw Deewj (iv) pees ve lees mecesefkeÀle nQ, ve ner IeìeF& that are given a deduction treatment; and (iv) that are neither
ieF& nQ (GoenjCeeLe& peneB efveJesMe peesefKece kesÀ DeeOeej Hej ceeHee peelee nw)~ consolidated nor deducted (e.g. where the investment is risk-
weighted).
mecesefkeÀle efJeÊeer³e efJeJejCeHe$eeW keÀes meeceev³ele³ee SkeÀ SsefleneefmekeÀ ueeiele DeeOeej Hej
Òe®eefuele kebÀmeve& DeJeOeejCee keÀe DevegmejCe keÀj lew³eej efkeÀ³ee ie³ee nw Deewj Yeejleer³e The Consolidated financial statements have been prepared by
keÀe³ee&ue³eeW/MeeKeeDeeW kesÀ mebyebOe ceW Yeejle ceW Deewj efJeosMeer MeeKeeDeeW/keÀe³ee&ue³eeW kesÀ following going concern concept, generally on a historical cost basis
mebyebOe ceW mebyebefOele osMeeW ceW Òe®eefuele keÀevetveer ÒeeJeOeeveeW SJeb ÒeLeeDeeW kesÀ DevegªHe nw and conform to the statutory provisions and practices prevailing in
efmeJee³e Gme efmLeefle peneB Dev³eLee metef®ele efkeÀ³ee ie³ee nes~ India in respect of Indian Offices/Branches and in respective foreign
Countries in respect of Foreign Offices/Branches, except as otherwise
mecesefkeÀle efJeÊeer³e efJeJejCeHe$eeW ceW yeQkeÀ Dee@]HeÀ Fbef[³ee Deewj FmekeÀer mene³ekeÀ keÀcHeefve³eeW stated.
kesÀ uesKes Meeefceue nQ~ Devle&mecetn uesveosveeW, Jemetue ve efkeÀS ieS ueeYe/neefve keÀes nìeves The Consolidated financial statements include the accounts of Bank
kesÀ yeeo mecesefkeÀle efJeÊeer³e efJeJejCeHe$e lew³eej efkeÀS ieS nQ Deewj peneB keÀneR DeeJeM³ekeÀ of India and its subsidiaries. The consolidated financial statements
Lee JeneB DeeJeM³ekeÀ mecee³eespeve keÀjves kesÀ yeeo FvnW lew³eej efkeÀ³ee ie³ee nw leLee ³es have been prepared after eliminating intra-group transactions;
³etefveHeÀece& uesKee veerefle³eeW kesÀ DevegªHe nQ~ mene³ekeÀ keÀcHeefve³eeW kesÀ efJeÊeer³e efJeJejCeHe$e unrealized profit/loss and making necessary adjustments wherever
Gmeer efjHeesefì¥ie leejerKe keÀes yeveeS ieS nQ efpemeceW cetue keÀcHeveer kesÀ efJeJejCeHe$e lew³eej required conforming to uniform accounting policies. The financial
efkeÀS ieS nQ DeLee&led 31 cee®e& 2009~ statements of the subsidiaries are drawn up to the same reporting date
as that of parent i. e. 31st March 2009.
Fve efJeÊeer³e efJeJejCeHe$eeW keÀes lew³eej keÀjves ceW Òe³egkeÌle ngF¥ yeQkeÀ Dee@]HeÀ Fbef[³ee keÀer uesKee
Deewj efjHeesefì¥ie veerefle³eeb, yeQeEkeÀie GÐeesie keÀer ÒeLeeDeeW keÀes oMee&leer nQ Deewj ³es Yeejle ceW The accounting and reporting policies of Bank of India used in
meeceev³e ªHe mes mJeerke=Àle efme×evleeW leLee Yeejleer³e efj]peJe& yeQkeÀ Üeje peejer efoMeeefveoxMeeW preparation of these financial statements reflect the banking industry
SJeb Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer uesKeebkebÀve ceevekeÀ 21, "mecesefkeÀle practices and conform to the generally accepted principles in India
efJeÊeer³e efJeJejCeHe$e" kesÀ DevegªHe nQ~ and the guidelines issued by the Reserve Bank of India and Accounting
Standard 21, “Consolidated Financial Statements” issued by the
mene³ekeÀ keÀcHeefve³eeW ceW efveJesMe nsleg uesKeebkeÀve FeqkeÌJeìer He×efle kesÀ Devleie&le efkeÀ³ee Institute of Chartered Accountants of India.
peelee nw pees uesKeebkeÀve ceevekeÀ 23 pees Yeejleer³e meveoer uesKeekeÀej mebmLeeve Üeje peejer Accounting for Investments in associate companies is done under
"mecesefkeÀle efJeJejCeHe$eeW ceW SmeesefmeSìMe ceW efveJesMe nsleg uesKeebkeÀve" kesÀ Devegmeej Equity method in accordance with Accounting Standard 23,
nQ~ “Accounting for Investment in Associates in Consolidated Financial
Statements” issued by the Institute of Chartered Accountants of India.
(i) kebÀHeefve³eeb pees HetCe&leë mecesekf eÀle nQ
i) Entities that are fully consolidated
Gve mene³ekeÀ keÀcHeefve³eeW keÀe efJeJejCe efvecveevegmeej nw efpevekesÀ efJeÊeer³e efJeJejCeHe$eeW keÀe The particulars of the subsidiaries whose financial statements are
meceskeÀve yeQkeÀ (cetue keÀcHeveer) kesÀ mìQC[Deueesve efJeÊeer³e efJeJejCeHe$e kesÀ meeLe efkeÀ³ee consolidated with the standalone financial statement of the bank (the
peelee nw. parent) are as under:
mene³ekeÀ keÀcHeefve³eeW kesÀ veece meceecesueve keÀe 31.03.09 kesÀ Names of Subsidiaries Country of Proportion of
osMe Devegmeej Incorporation Ownership
mJeeefcelJe as on
keÀe DevegHeele 31.03.09
osMeer mene³ekeÀ keÀcHeefve³eeBë Domestic Subsidiaries:
De) yeerDeesDeeF& Mes³ejnesefu[bie efue. a) BOI Shareholding Ltd.
(iewj-yeQeEkeÀie) Yeejle 51% (Non-Banking) India 51%
ye) mìej oeF&-F&®eer ueeFHeÀ FbM³eesjsvme b) Star Union Dai-Ichi Life
kebÀ. efue. Yeejle 51% Insurance Co. Ltd. India 51%
efJeosMeer mene³ekeÀ keÀcHeefve³ee@ Overseas Subsidiaries:
De) Heerìer yeQkeÀ mJeosMeer (yeQeEkeÀie) Fb[esvesefMe³ee 76% a) PT Bank Swadesi (Banking) Indonesia 76%
ye) yeerDeesDeeF& lebpeeefve³ee efue. (yeQeEkeÀie) lebpeeefve³ee 100% b) BOI Tanzania Ltd. (Banking) Tanzania 100%
134
efvecve Sveefììerpe ceW yeQkeÀ keÀe 20% ³ee DeefOekeÀ efnmmee (mìskeÀ) nw Bank is having 20% or more stake in following entities.
¬eÀ. mene³ekeÀ kebÀHeefve³eesb keÀe veece meceecesueve mJeeefcelJe kesÀ Sr. Names of Subsidiaries Country of Proportion of
meb. keÀe osMe DevegHeele No. incorporation ownership
keÀe ÒeefleMele percentage
(i) efmekeÌ³eesefjìer ì^seE[ie keÀejHeesjsMeve Yeejle 29.96 i) Security Trading Corporation
Dee@]HeÀ Fbef[³ee efue. of India Ltd India 29.96
(ii) FC[es peebefye³ee yeQkeÀ efue. peebefye³ee 20 ii) Indo-Zambia Bank Ltd Zambia 20
(iii) Dee³ee&Jele& ûeeceerCe yeQkeÀ Yeejle 35 iii) Aryavat Gramin Bank India 35
(iv) yewlejCeer ûeec³e yeQkeÀ Yeejle 35 iv) Baitarani Gramya Bank India 35
v) Jharkhand Gramin Bank India 35

(v) PeejKeC[ ûeeceerCe yeQkeÀ Yeejle 35
vi) Narmada Malwa Gramin Bank India 35
(vi) vece&oe ceeueJee ûeeceerCe yeQkeÀ Yeejle 35
vii) Wainganga Krishna Gramin
(vii) Jewveiebiee ke=À<Cee ûeeceerCe yeQkeÀ Yeejle 35 Bank India 35
(ii) mecesefkeÀle meceevegHeele ë Metv³e ii) Pro-rata consolidated: NIL
(iii) Sveefììerpe keÀes keÀìewleer ìêrìceQì efo³ee ie³eeë iii) Entities given a deduction treatment:
mìej ³etefve³eve oeF&-F&®eer ueeFHeÀ FbM³eesjWme kebÀ. efue. Star Union Dai-Ichi Life Insurance Co. Ltd.
yeQkeÀ Üeje Òee³eesefpele 5 #es$eer³e ûeeceerCe yeQkeÀ 5 Regional Rural Banks sponsored by the Bank
(iv) Ssmeer Sveefììerpe pees ve lees mecesefkeÀle keÀer ieF& nQ, ve ner GvekeÀer keÀìewleer keÀer ieF& nwë iv) Entities neither consolidated nor deducted:
efmekeÌ³eesefjìer ì^seE[ie keÀejHeesjsMeve Dee@]HeÀ Fbef[³ee efue. Security Trading Corporation of India Ltd.
FC[es peebefye³ee yeQkeÀ efue. Indo-Zambia Bank Ltd.
cee$eelcekeÀ ÒekeÀìve Quantitative Disclosures

(ye) meYeer mene³ekeÀ keÀcHeefve³eeW ceW HetBpeeriele efYeVeleeDeeW keÀer kegÀue jeefMe (a) The aggregate amount of capital deficiencies in all
efpemes meceskeÀve ceW Meeefceue veneR efkeÀ³ee ie³ee nw DeLee¥led efpevekeÀer keÀìewleer subsidiaries not included in the consolidation i.e. that are
keÀer peeleer nw Deewj Ssmeer mene³ekeÀ keÀcHeefve³eeW kesÀ veece Metv³e deducted and the name(s) of such subsidiaries. NIL
(o) yeercee Sveefììerpe ceW yeQkeÀ kesÀ kegÀue efnle keÀer meceûe jeefMe (GoenjCeeLe& (d) The aggregate amounts (e.g. current book value) of the
®eeuet yener cetu³e) efpevnW peesefKece DeeOeej Hej ceeHee peelee nw SJeb bank’s total interests in insurance entities, which are risk-
GvekeÀe veece, meceecesueve ³ee efveJeeme keÀe GvekeÀe osMe, mJeeefcelJe efnle weighted as well as their name, their country of
keÀe DevegHeele Deewj ³eefo efYeVe nw lees Fve Sveefììerpe ceW JeeseEìie HeeJej incorporation or residence, the proportion of ownership
keÀe DevegHeele FmekesÀ DeefleefjkeÌle, Fme He×efle yeveece keÀìewleer He×efle interest and, if different, the proportion of voting power
Òe³eesie keÀjves Hej efve³eecekeÀ HetBpeer Hej HeefjceeCeelcekeÀ ÒeYeeJe in these entities. In addition, indicate the quantitative impact
oMee&Sb Metv³e on regulatory capital of using this method versus using
the deduction. NIL
135
leeefuekeÀe [erSHeÀ-2 Table DF-2:
HetpB eeriele {eb®ee Capital structure
iegCeelcekeÀ ÒekeÀìve Qualitative Disclosures
(De) meYeer HetBpeeriele efueKeleeW efJeMes<e ªHe mes Jes HetBpeeriele efueKele pees efì³ej 1 ³ee DeHej (a) Summary information on the terms and conditions of the main features
efì³ej 2 ceW Meeefceue nesves kesÀ Hee$e nQ keÀer cegK³e efJeMes<eleeDeeW keÀer MeleeX Deewj oMeeDeeW of all capital instruments, especially in the case of capital instruments
kesÀ yeejs ceW meej-met®evee eligible for inclusion in Tier 1 or in Upper Tier 2.
De) yeQkeÀ Dee@]HeÀ Fbef[³ee A BANK OF INDIA
1. yeQkeÀ keÀer efì³ej 1 HetBpeer ceW FeqkeÌJeìer Mes³eme&, Deejef#eefle³eeb Deewj veJeesvces<eer HejHeer®egDeue
1. Bank’s Tier 1 capital comprises of Equity Shares, reserves and
yee@C[me Meeefceue nQ. Innovative Perpetual Bonds.
yeQkeÀ ves veJeesvces<eer yee@C[me (efì³ej 1) Deewj Dev³e yee@C[me peejer efkeÀS nQ pees efì³ej 2
Bank has issued Innovative Bonds (Tier I) and also other bonds
HetBpeer ceW Meeefceue nesves kesÀ efueS Hee$e nQ~ yee@C[me keÀe efJeJejCe efvecveevegmeej eligible for inclusion in Tier 2 capital. Details of the bonds are as
nwë under:
De) veJeesvces<eer mLee³eer $eÝCe efueKele (DeeF&Heer[erDeeF&)
a) Innovative Perpetual Debt Instruments (IPDI)
efJeJejCe efveie&ce keÀer HejHeer®egDeue ketÀHeve ©. keÀjesæ[
leejerKe SJeb keÀeue oj ceW Particulars Date of Perpetual Coupon Rs.
efJekeÀuHe Issue & Call Rate in crore
Option
keÀ) pejmeer ³etSme[er 85 30.03.2007 30.03.2017 6.994% 430.88
MeeKee SceSve a) Jersey USD 85 30.03.2007 30.03.2017 6.994% 430.88
SceìerSve Branch Mn
MTN
Ke) Þeb=Keuee I Yeejle ceW 27.07.2007 27.07.2017 10.55% 400.00
ie) Þeb=Keuee II Yeejle ceW 27.09.2007 27.09.2017 10.45% 100.00 b) Series I In India 27.07.2007 27.07.2017 10.55% 400.00
Ie) Þe=bKeuee III Yeejle ceW 11.10.2007 11.10.2017 10.40% 155.00 c) Series II In India 27.09.2007 27.09.2017 10.45% 100.00
*) Þe=bKeuee IV Yeejle ceW 10.10.2009 10.02.2019 8.90% 400.00 d) Series III In India 11.10.2007 11.10.2017 10.40% 155.00
kegÀue 1485.85
e) Series IV In India 10.02.2009 10.02.2019 8.90% 400.00
TOTAL 1485.88
ye) DeHej efì³ej II yeeb[dme
b) Upper Tier II Bonds
efJeJejCe efveie&ce HeefjHekeÌJelee ketÀHeve ©.keÀjes[æ
leejerKe keÀer leejerKe oj ceW Particulars Date of Date of Coupon Rs. in
De) DeHej Issue Maturity Rate crore
efì³ej II a) Upper
yee@C[me - Tier II
Þeb=Keuee I Yeejle ceW 31.07.2006 31.07.2021 9.35% 732.00 Bonds -
ye) uebove ³etSme[er 240 22.09.2006 22.09.2021 6.625% 1218.32 Series I In India 31.07.2006 31.07.2021 9.35% 732.00
MeeKee SceSve b) London
SceìerSve Branch-
me) DeHej MTN USD 22.09.2006 22.09.2021 6.625% 1218.32
efì³ej II 240 Mn
yee@C[me - c) Upper
Þeb=Keuee II Yeejle ceW 16.10.2008 16.10.2023 11.15% 500.00 Tier II
kegÀue 2450.32
Bonds -
Series II In India 16.10.2008 16.10.2023 11.15% 500.00
me) ueesDej efì³ej II yeeb[dmeDeLee¥le ieewCe yeeb[dme TOTAL 2450.32
efJeJejCe efveie&ce HeefjHekeÌJelee ketÀHeve ©.keÀjes[æ eW c) Lower Tier II Bonds i.e. Subordinated bonds
leejerKe keÀer leejerKe oj ceW Particulars Date of Date of Coupon Rs. in
De) Þeb=Keuee IV Yeejle ceW 01.11.2002 01.05.2010 7.25% 450.00 Issue Maturity Rate crore
ye) Þeb=Keuee V Yeejle ceW 23.01.2004 30.04.2014 5.88% 350.00 a) Series IV In India 01.11.2002 01.05.2010 7.25% 450.00
me) Þeb=Keuee VI Yeejle ceW 31.03.2004 30.04.2014 5.90% 200.00

b) Series V In India 23.01.2004 30.04.2014 5.88% 350.00
c) Series VI In India 31.03.2004 30.04.2014 5.90% 200.00
o) Þeb=Keuee VII Yeejle ceW 23.02.2005 23.05.2014 7.10% 300.00
d) Series VII In India 23.02.2005 23.05.2014 7.10% 300.00
³e) Þeb=Keuee VIII Yeejle ceW 16.09.2005 16.04.2015 7.50% 750.00
e) Series VIII In India 16.09.2005 16.04.2015 7.50% 750.00
o) Þeb=Keuee IX Yeejle ceW 20.03.2006 20.06.2016 8.00% 200.00
f) Series IX In India 20.03.2006 20.06.2016 8.00% 200.00
kegÀue 2250.00 TOTAL 2250.00
136
2. DeeF&Heer[erDeeF& keÀer cegK³e efJeMes<eleeSb Fme ÒekeÀej nw - 2. The main features IPDI are as follows:
i) Fve efueKeleeW keÀe FefkeÌJeìer (yesceer³eeoer leLee iewj-meb®e³eer) leLee $eÝCe (keÀj keÀìewleer i) These instruments have characteristics of equity (perpetual and non-
nesves Hej os³e y³eepe) keÀe mJe©He nw~ cumulative) and that of a debt (interest payable being tax deducted)
ii) peejer efkeÀS ieS DeeF&Heer[erDeeF& meeKe Deewj Decetle& Deeefmle³eeB Ieìeves kesÀ yeeo
ii) IPDI issued are within the limit of 15% of total Tier I capital of
previous year after deduction of goodwill and intangible assets but
efkeÀvleg efveJesMe keÀer keÀìewleer mes Henues, efHeíues Je<e& keÀer kegÀue efì³ej I HetBpeer keÀer before deduction of investments.
15% meercee kesÀ Yeerlej nQ~
iii) These instruments have been issued at a fixed rate.
iii) ³en efueKeleW efve³ele oj Hej peejer keÀer ieF& nQ~
iv) The instruments have been issued with a call option and a step up
iv) ³en efueKeleW ceebie efJekeÀuHe leLee 100 yesefmeme Hee@Fbì kesÀ meeLe 10 Je<e& kesÀ yeeo option after 10 years with a step up of 100 basis points.
Deeies yeæ{eves kesÀ efJekeÀuHe kesÀ meeLe ]peejer keÀer ieF& nQ~ 3. The main features of Upper Tier II bonds are as follows:
3. ÒeJej efì³ej II yee@C[ keÀer cegK³e efJeMes<eleeSb Fme ÒekeÀej nQ - i) These instruments have many similarities to innovative Tier I
i) Fve efueKeleeW ces veJeesvces<e efì³ej efueKeleeW kesÀ pewmeer yengle meer meceeveleeSb nQ, instruments. However these instruments have been issued at a maturity
leLeeefHe ³en efueKeleW 15 Je<eeX keÀer HeefjHekeÌJelee DeJeefOe Hej peejer keÀer ieF& nQ~ of 15 years.
ii) ³en efueKeleW efve³ele oj Hej peejer keÀer ieF& nQ~

ii) These instruments are issued at a fixed rate.
iii) The instruments have been issued with a call option and a step up
iii) ³en efueKeleW ceebie efJekeÀuHe leLee 100 yesefmeme Hee@Fbì kesÀ meeLe 10 Je<e& kesÀ yeeo
option after 10 years with a step up of 100 basis points.
Deeies yeæ{eves kesÀ efJekeÀuHe kesÀ meeLe peejer keÀer ieF& nQ~
B. Bank Swadesi (Subsidiary)
Ke. yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer) Tier I capital consists of Paid-up Share Capital, Premium, Regulatory
efì³ej I HetBpeer, ®egkeÀlee Mes³ej HetBpeer, Òeerefce³ece, efve³eecekeÀ Deejef#ele veerefle³eeB leLee Reserves and Retained Earnings.
megjef#ele jKeer ieF& Deeceoveer mes yeveer nQ~ Quantitative Disclosures
cee$eelcekeÀ ÒekeÀìve
1. yeQkeÀ keÀer mecesefkeÀle efì³ej I HetBpeer ceW efvecve keÀe meceeJesMe nw~ 1. The Tier 1 capital of the consolidated bank comprises:
(©. keÀjesæ[ ceW) (Rs in Crores)
i) ÒeoÊe Mes³ej Hetbpeer 525.91 i) Paid-up share capital 525.91

ii) Deejef#ele efveefOe³eeB (Hegvecet&u³eebkeÀve Deejef#ele efveefOe³eeW keÀes
ii) Reserves (excluding revaluation reserves) 10786.91
íes[æ keÀj) 10786.91
iii) Innovative Perpetual Bonds 1485.88
iii) veJeesvces<e HejHeer®egDeue yee@[ 1485.88
iv) Other capital instruments -
iv) Dev³e HetBpeer efueKelesb -
IeìeSb Deductions
v) mene³ekeÀ kebÀHeefve³eeW ceW FefkeÌJeìer efveJesMe 157.20 v) Equity Investment in Subsidiaries 157.20
vi) Decetle& Deeefmle³eeB (DeemLeefiele keÀj Deeefmle³eeB) 0.18 vi) Intangible Assets (Deferred Tax Assets) 0.18
efì³ej I Hetbpeer (i+ii+iii+iv-v-vi) 12641.32
Tier I Capital (i+ii+iii+iv-v-vi) 12641.32
2. efì³ej 2 keÀer jeefMe (keÀìewefle³eesb keÀe Meg×) ©.5745.05 keÀjesæ[ nw~ 2. The amount of Tier 2 capital (net of deductions) is Rs. 5745.05 crores
3. ÒeJej efì³ej 2 HetBpeer ces meceeJesMe kesÀ efueS Hee$e $eÝCe HetBpeer efueKeles Fme ÒekeÀej 3. The debt capital instruments eligible for inclusion in Upper Tier 2
nw~ capital are:
kegÀue yekeÀe³ee jeefMe 2450.32

Total amount outstanding 2450.32
efpemeces mes Je<e& kesÀ oewjeve JeefOe&le jeefMe 500.00

Of which amount raised during the year 500.00
HetBpeer efveefOe³eeW kesÀ ªHe ceW ieCevee keÀer peeves Jeeueer Hee$e jeefMe 2450.32 Amount eligible to be reckoned as capital funds 2450.32
137
4. DeHej / efì³ej 2 HetBpeer ceW meceeJesMe kesÀ efueS Hee$e ieewCe $eÝCe Fme ÒekeÀej 4. The subordinated debts eligible for inclusion in Lower Tier 2 capital
nw - are:
kegÀue yekeÀe³ee jeefMe 2250.00 Total amount outstanding 2250.00
efpemeceW Je<e& kesÀ oewjeve JeefOe&le jeefMe 0.00 Of which amount raised during the year 0.00
HetBpeer efveefOe³eeW kesÀ ªHe ceW ieCevee keÀer peeves Jeeueer Hee$e jeefMe 1890.00 Amount eligible to be reckoned as capital funds 1890.00
5. HetBpeer ceW mes Dev³e keÀesF& keÀìewefle³eeB veneR nw~ 5. There are no other deductions from capital
6. kegÀue Hee$e HetBpeer ceW meceeJesMe nw~ 6. The total eligible capital comprises:
(©. keÀjes[] ces)b (Rs in Crores)
efì³ej I HetBpeer 12641.32
Tier I Capital 12641.32
efì³ej II HetBpeer 5745.05
Tier II Capital 5745.05
kegÀue HetBpeer 18386.07
Total Capital 18386.07
leeefuekeÀe [er SHeÀ-3 Table DF-3
HetpB eer He³ee&Hlelee Capital Adequacy
iegCeelcekeÀ ÒekeÀìve Qualitative disclosures

(a) A summary discussion of the bank’s approach to assessing the
keÀ) Jele&ceeve leLee YeeJeer keÀe³e&-keÀueeHeeW kesÀ meceLe&ve bceW DeHeveer HetBpeer He³ee&Hlelee cetu³eebkeÀve adequacy of its capital to support current and future activities.
kesÀ efueS yeQkeÀ kesÀ ¢efäkeÀesCe keÀer meb#esHe ceW efJeJes®evee A BANK OF INDIA
yeQkeÀ Dee@HeÀ Fbef[³ee Bank has carried out an exercise on 03.12.2008 to plan Capital
requirements to maintain a comfortable Capital to Risk Weighted Assets
yeQkeÀ keÀer efJemleej ³eespeveeDeeW leLee 30.09.2008 lekeÀ keÀer efmLeefle Hej DeeOeeefjle peesefKece Ratio (CRAR) based on the position as on 30.09.2008 and the
Yeeefjle HeefjmebHeefÊe³eeW keÀer leguevee ceW Hetbpeer DevegHeele kesÀ yesnlej Devegj#eCe kesÀ efueS Hetbpeer expansion plans of the bank. Accordingly the bank can raise Tier I
DeeJeM³ekeÀleeDeeW keÀer ³eespevee nslet yeQkeÀ ves 03.12.2008 keÀes SkeÀ DeY³eeme efkeÀ³ee~ leodvegmeej capital of Rs. 5864 Crores, Rs. 6388 Crores and Rs. 8109 Crores in
yeQkeÀ ves ceewefuekeÀ mLee³eer $eÝCe efueKeleeW (DeeF&HeerìerDeeF&) leLee mLee³eer iewj-meb³e®eer DeefOeceeveer form of Innovative Perpetual Debt Instruments (IPDI) and Perpetual
Non-Cumulative Preference Shares (PNCPS) during the year 2008-
Mes³ejeW (HeerSvemeerHeerSme) kesÀ ªHe ceW Je<e& 2008-09,2009-10 leLee 2010-11 ceW ¬eÀceMe: 09, 2009-10 and 2010-11 respectively.
efì³ej 1 Hetbpeer ©. 5864 keÀjesæ[, ©. 6388 keÀjesæ[ leLee ©. 8109 keÀjesæ[ SkeÀef$ele efkeÀ³ee~
The study also indicates that the Bank can raise additional Tier II
DeO³e³eve ³en Yeer oMee&lee nw efkeÀ yeQkeÀ ceewefuekeÀ mLee³eer meb®e³eer DeefOeceeve Mes³ejeW (HeermeerpeerSme), Capital to the extent of Rs. 5377 Crores, Rs. 5968 Crores and Rs.
Òeefleos³e iewj-meb®e³eer DeefOeceeve Mes³ejeW, Òeefleos³e meb®e³eer DeefOeceeve Mes³ejeW (DeejmeerHeerSme), 7644 Crores in form of Perpetual Cumulative Preference Shares
G®®e efì³ej yeeb[es leLee ef[yesv®ejesb (efJeosMeer cegêe meefnle) leLee ieewCe (efve®eues efì³ej 2) mes (PCPS), Redeemable Non-Cumulative Preference Shares (RNCPS),
Redeemable Cumulative Preference Shares (RCPS), Upper Tier II
Je<e& 2008-09, 2009-10 leLee 2010-11 ¬eÀceMe: DeefleefjkeÌle efì³ej 2 Hetbpeer ©. 5377 Bonds and Debentures (including Foreign Currency) and
keÀjesæ[, ©. 5968 keÀjesæ[ leLee ©. 7644 keÀjesæ[ SkeÀef$ele keÀj mekeÀlee nQ~ efoveebkeÀ Subordinated Debt (Lower Tier II) for the years 2008-09, 2009-10
31.03.2009 keÀes yeQkeÀ keÀe meer Deej S Deej yeemesue 1 kesÀ Devegmeej 13.21% leLee yeemesue and 2010-11 respectively.The CRAR of the Bank as on 31.03.2009 is
2 kesÀ Devegmeej 13.01% nw~ 13.21% as per Basel I and 13.01% as per Basel II.
Taking into account internal accruals and factoring the timely issues
DeebleefjkeÀ GHe®e³e leLee efì³ej I leLee efì³ej II efueKeleeW kesÀ veS efveie&ce IeìkeÀeW keÀe O³eeve of Tier I and Tier II instruments, the availability of capital is not likely
jKeles ngS, kegÀue Deeefmle³eeW keÀer Devegceeefvele Je=ef× kesÀ meceLe&ve Deewj yeemesue II keÀer to be a constraint for supporting projected growth of assets and meeting
DeeJeM³ekeÀleeDeeW keÀes Hetje keÀjves kesÀ efueS HetBpeer GHeueyOelee keÀe efve³eb$eCe ces jnvee mebYeJe vener the requirements of Basel II, as the Bank has sufficient headroom
nw keÌ³eeWkeÀer FmekesÀ Hetbpeer SkeÀ$eerkeÀjCe nsleg yeQkeÀ kesÀ Heeme Òe®ej GHeueyOelee nw~ available for raising its Capital.
Ke) yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer) B. Bank Swadesi (Subsidiary)
yeQkeÀ keÀer ©. 76.37 keÀjesæ[ keÀer HetBpeer, Jele&ceeve Deeefmle DeeOeej keÀes menpelee mes meceLe&ve os The capital of the bank at Rs.76.37 crores comfortably supports the
mekeÀleer nw~ $eÝCe keÀer YeeJeer efJemleej keÀer efveYe&jlee Hej DeefleefjkeÌle HetBpeer Òeoeve keÀer pee current asset base Depending on the future expansion of credit,
mekeÀleer nw~ additional capital may be infused.
138
cee$eelcekeÀ ÒekeÀìve Quantitative disclosures
(yeer) Deej [yu³et S kesÀ 9 % $eÝCe peesefKece kesÀ efueS (b) Capital requirements for credit risk at
HetBpeer keÀer DeeJeM³ekeÀlee 9% of RWA:·
ceevekeÀerke=Àle ¢efäkeÀesCe kesÀ DeOeerve Heesì&HeÀesefue³ees ©. 10927.71 keÀjesæ[ • Portfolios subject to Rs. 10927.71 Crores
ÒeefleYeteflekeÀjCe efveJesMe Metv³e standardised approach :
(meer) yeepeej peesefKece kesÀ efueS HetBpeer keÀer DeeJeM³ekeÀlee • Securitisation exposures: NIL
ceevekeÀerke=Àle DeJeefOe ¢efäkeÀesCe (c) Capital requirements for market risk:·
– y³eepe oj peesefKece Standardised duration approach ;
– efJeosMeer cegêe peesefKece ©. 655.54 keÀjesæ[ • Interest rate risk: Rs. 655.54 Crores
(mJeCe& keÀes Meeefceue keÀj) ©. 14.48 keÀjesæ[ • Foreign exchange risk (including gold): Rs. 14.48 Crores
– FeqkeÌJeìer peesefKece ©. 173.65 keÀjesæ[ • Equity risk: Rs. 173.65 Crores
([er) Heefj®eeueve peesefKece kesÀ efueS HetBpeer keÀer DeeJeM³ekeÀlee (d) Capital requirements for operational risk:· Rs. 884.00 Crores
- cetue mebkesÀlekeÀ ¢efäkeÀesCe ©. 884.00 keÀjesæ[ Basic indicator approach
(F&) kegÀue Deewj efì³ej I HetBpeer DevegHeeleë (e) Total and Tier 1 capital ratio:
Meer<e& mecesefkeÀle mecetn kesÀ efueS leLee • For the top consolidated group; and 13.08% and 8.99%
cenÊJeHetCe& yeQkeÀ mene³ekeÀ kebÀHeefve³eeW kesÀ efueS 13.08% Deewj 8.89% • For significant bank subsidiaries
(ªHejsKee efkeÀme ÒekeÀej Òe³egkeÌle keÀer ieF& nw, GmekeÀer ( stand alone or sub-consolidated
efveYe&jlee Hej DekesÀues yeves jnvee ³ee GHe-meceskeÀve) depending on how the Framework
DekesÀues yeer Dees DeeF& kesÀ efueS 13.01% is applied) For BOI Solo 13.01%
leeefuekeÀe [erSHeÀ-4 Table DF-4
$eÝCe peeseKf ece-meYeer yeQkeÀeW kesÀ efueS meeceev³e ÒekeÀìve Credit risk: general disclosures for all banks
iegCeelcekeÀ ÒekeÀìve Qualitative Disclosures
keÀ) $eÝCe peesefKece meefnle meeceev³e iegCeelcekeÀ ÒekeÀìve keÀer DeeJeM³ekeÀlee efpemeceW meeqcceefuele a) The general qualitative disclosure requirement with respect to credit
risk, including:
nwë
Definitions of past due and impaired (for accounting purposes);
efHeíues os³e keÀer HeefjYee<ee leLee DeHemeeceev³e (uesKeekeÀjCe GÎsM³e nsleg)
keÀ yeQkeÀ Dee@]HeÀ Fbef[³ee A BANK OF INDIA
yeQkeÀ, Yeejleer³e efj]peJe& yeQkeÀ kesÀ efJeefve³eceeJeueer keÀe DevegHeeueve keÀjlee nw, efpemekeÀe meejebMe The Bank follows Reserve Bank of India regulations, which are summed
up below.
efvecveefueefKele nwë
Non-performing Assets
Devepe&keÀ Deeefmle³eeB An asset, including a leased asset, becomes non-performing when it ceases
SkeÀ Heìdìe Deeefmle meefnle SkeÀ Deeefmle peye yeQkeÀ kesÀ efueS Dee³e peefvele veneR keÀjleer nw leye to generate income for the bank.
Jen Devepe&keÀ nes peeleer nw~ SkeÀ Devepe&keÀ Deeefmle leye SkeÀ $eÝCe ³ee Deefûece yeve peeleer nw A non-performing asset (NPA) is a loan or an advance where;
peyeë i) interest and/ or installment of principal remain overdue for a
(i) ceer³eeoer $eÝCe kesÀ ©He ceW 90 efoveeW mes DeefOekeÀ DeJeefOe kesÀ efueS cetueOeve keÀe y³eepe period of more than 90 days in respect of a term loan,
Deewj/³ee efkeÀmle Deefleos³e jnlee nw~ ii) the account remains ‘out of order’ as indicated below, in respect
(ii) SkeÀ DeesJej[êHeÌì/vekeÀoer $eÝCe (Dees[er/meermeer) kesÀ mecyevOe ceW, veer®es oMee&S ieS
of an Overdraft/Cash Credit (OD/CC),
Devegmeej “Deefve³eefcele” ngDee Keelee~ iii) the bill remains overdue for a period of more than 90 days in the
case of bills purchased and discounted,
(iii) ¬eÀ³e efyeue leLee yeÆeiele kesÀ ceeceues ceW 90 efoveeW mes DeefOekeÀ DeJeefOe kesÀ efueS Deefleos³e
jnvesJeeues efyeue~ (iv) the installment of principal or interest thereon remains overdue
for two crop seasons for short duration crops,
(iv) DeuHeeJeefOe HeÀmeueeW nsleg oes HeÀmeueer ceewmeceeW kesÀ efueS Deefleos³e jnvesJeeues leLee GmeHej
(v) the installment of principal or interest thereon remains overdue
cetueOeve keÀer efkeÀmle DeLeJee y³eepe~ for one crop season for long duration crops.
(vi) efoveebkeÀ 1 HeÀjJejer, 2006 kesÀ ÒeefleYe=eflekeÀjCe Hej efoMeeefveoxMeeWkesÀ DevegmejCe ceW efkeÀmeer
(vi) the amount of liquidity facility remains outstanding for more
ÒeefleYeteflekeÀjCe uesve osve ®eueefveefOe megefJeOee keÀer jeefMe 90 efoveeW mes DeefOekeÀ yekeÀe³ee than 90 days, in respect of a securitization transaction undertaken
jnleer nw lees~ in terms of guidelines on securitization dated February 1,2006.
(vii) yeQkeÀ SkeÀ Keeles keÀes SveHeerS kesÀ ªHe ceW Jeieeake=Àle keÀj mekeÀlee nw ³eefo efkeÀmeer efleceener (vii) Bank should classify an account as NPA only if the interest
kesÀ oewjeve ÒeYeeefjle y³eepe keÀer efleceener meceeefHle kesÀ 90 efovees kesÀ Yeerlej HetCe&le³ee charged during any quarter is not serviced fully within 90 days
®egkeÀe³ee vee peeS~ from the end of the quarter.
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“Deefve³eefcele” efmLeefle ‘Out of Order’ status
SkeÀ Keelee leye “Deefve³eefcele” ceevee peelee nw peye mJeerke=Àefle meercee/DeenjCe MeeqkeÌle mes An account is treated as ‘out of order’ if the outstanding balance remains
continuously in excess of the sanctioned limit/drawing power. In cases
p³eeoe yekeÀe³ee ueieeleej yevee jns~ Gve ceeceueeW ceW peneB ÒeOeeve Heefj®eeueve Keeles ceW yekeÀe³ee where the outstanding balance in the principal operating account is less
Mes<e mJeerke=Àefle meercee/DeenjCe MeeqkeÌle mes keÀce nw efkeÀvleg legueve He$e keÀer efleefLe lekeÀ 90 efoveeW than the sanctioned limit/drawing power, but there are no credits
lekeÀ ueieeleej keÀesF& pecee veneR nw ³ee Gme DeJeefOe kesÀ oewjeve y³eepe veeces keÀjves keÀer jeefMe ve continuously for 90 days as on the date of Balance Sheet or credits are not
enough to cover the interest debited during the same period, these accounts
nes lees, Fve KeeleeW keÀes “Deefve³eefcele” Keelee ceevee peelee nw~ are treated as ‘out of order’.
“Deefleos³e” ‘Overdue’
efkeÀmeer $eÝCe megefJeOee kesÀ Debleie&le yeQkeÀ keÀes os³e keÀesF& jeefMe leye “Deefleos³e” nesleer nw peye Any amount due to the bank under any credit facility is ‘overdue’ if it is
yeQkeÀ Üeje efveOee&efjle efleefLe keÀes os³e jeefMe keÀe Yegieleeve veneR efkeÀ³ee peelee nw~ not paid on the due date fixed by the bank.
Devepe&keÀ efveJesMe Non-performing investments
ÒeefleYetefle³eeW kesÀ ceeceues ceW, peneB y³eepe/cetueOeve yekeÀe³ee nw leLee yeQkeÀ ÒeefleYetefle³eeW Hej Dee³e In respect of securities, where interest/ principal is in arrears, the Bank
does not reckon income on the securities and makes appropriate provisions
veneR Heelee nw leLee efveJesMe cetu³e ceW cetu³eÛeme nsleg ³eLeesef®ele ÒeeJeOeeve keÀjlee nw~ for the depreciation in the value of the investment.
SkeÀ Devepe&keÀ efveJesMe (SveHeerDeeF&) SkeÀ Devepe&keÀ Deefûece (SveHeerS) keÀer lejn nw A non-performing investment (NPI), similar to a non-performing advance
peneBë (NPA), is one where:
(i) y³eepe/efkeÀmle (HeefjHekeÌJelee Deeiece meefnle) os³e nw leLee 90 efoveeW mes DeefOekeÀ lekeÀ
(i) Interest/ installment (including maturity proceeds) is due and
remains unpaid for more than 90 days.
DeoÊe nw~
(ii) This applies mutatis-mutandis to preference shares where the
(ii) DeefOeceeveer Mes³ejeW kesÀ ³eLeesef®ele HeefjJele&veeW meefnle pene@ efveOee&efjle ueeYeebMe keÀe Yegieleeve
fixed dividend is not paid.
veneR efkeÀ³ee peelee nw~
(iii) In the case of equity shares, in the event the investment in the
(iii) FeqkeÌJeìer Mes³ejeW kesÀ ceeceues ceW, Yeejleer³e efj]peJe& yeQkeÀ kesÀ DevegosMeeW kesÀ DevegªHe
shares of any company is valued at Re.1 per company on account
veJeervelece legueve He$e kesÀ DevegHeueyOelee Hej efkeÀmeer kebÀHeveer kesÀ Mes³ejeW ceW efveJesMe keÀe of the non-availability of the latest balance sheet in accordance
cetu³e ©. 1 Òeefle kebÀHeveer nw lees Ssmes FeqkeÌJeìer Mes³ej Devepe&keÀ efveJesMe ceeves with the Reserve Bank of India instructions, those equity shares
peeSbies~ are also reckoned as NPI.
(iv) efveie&cekeÀlee& Üeje ³eefo keÀesF& $eÝCe megefJeOee ÒeeHle keÀer peeleer nw pees yeQkeÀ keÀer yener ceW (iv) If any credit facility availed by the issuer is NPA in the books of
Devepe&keÀ Deefûece nw leye Fme efveie&cekeÀlee& Üeje peejer ÒeefleYetefle³eeW ceW efveJesMe keÀes the bank, investment in any of the securities issued by the same
issuer is treated as NPI and vice versa.
Devepe&keÀ Deefûece ceevee peeSiee leLee efJeueesceleë~
(v) The investments in debentures / bonds, which are deemed to be
(v) ef[yesv®ej/yee@[ ceW efveJesMe, efpemes Deefûece Òeke=Àefle keÀe mecePee peeS Jen efveJesMeeW Hej ueeiet
in the nature of advance are subjected to NPI norms as applicable
Devepe&keÀ Deefûece kesÀ DeO³eOeerve nw~ to investments.
Ke. yeQkeÀ mJeosMeer (Deveg<ebieer)
B. Bank Swadesi (Subsidiary)
yeQkeÀ Dee@]HeÀ Fv[esvesefMe³ee efJeefve³eceve keÀe DevegHeeueve efkeÀ³ee pee jne nw~ Bank of Indonesia Regulations are followed
yeQkeÀ kesÀ $eÝCe peesefKece ÒeyebOeve veerefle Hej ®e®ee& • Discussion of the Bank’s Credit Risk Management Policy
A BANK OF INDIA
keÀ. yeQkeÀ Dee@]HeÀ Fbef[³ee
1. In a bank’s portfolio, losses stem from outright default due to inability
1. SkeÀ yeQkeÀ kesÀ Heesì&HeÀesefue³eeW ceW, SkeÀ ûeenkeÀ DeLeJee ÒeefleHe#e keÀe GOeej, J³eeHeej, or unwillingness of a customer or counterparty to meet commitments
mecePeewlee Deewj Dev³e efJeÊeer³e uesve-osve kesÀ Òeefleye×lee keÀes HetCe& keÀjves keÀer De#ecelee ³ee in relation to lending, trading, settlement and other financial
Deefve®íe mes DeLeJee $eÝCe veerefle ceW JeemleefJekeÀ ³ee cenmetme efkeÀS ieS Ûeme mes Heesì&HeÀesefue³eeW transactions or from reduction in portfolio value arising from actual
kesÀ yeæ{les cetu³e keÀer SkeÀcegMle ®etkeÀ mes neefve GlHeVe nesleer nw~ or perceived deterioration in credit quality.
2. Fve keÀefce³eeW kesÀ efJe©× yeQkeÀ kesÀ oerIee&JeefOe efJeÊeer³e mJeemL³e kesÀ efueS SkeÀ ¢æ{ peesefKece 2. Against this backdrop a robust risk management framework is
ÒeyebOeve ÖesÀceJeke&À keÀer DeeJeM³ekeÀlee nw~ $eÝCe peesefKece ÒeyebOeve ceW Hen®eeve, ceeHeve, necessary for the long-term financial health of a bank. Credit Risk
Management encompasses identification, measurement, monitoring
efveiejeveer leLee $eÝCe peesefKece efve³eb$eCe meeqcceefuele nw~
and control of the credit risk exposures.
3. $eÝCe peesefKece ÒeyebOeve veerefle ceW meeceev³e mlej Hej yeQkeÀ ves efJeefYeVe ÒekeÀej kesÀ $eÝCe
3. The Bank has identified various types of credit risk at a generic level
peesefKece keÀer Hen®eeve keÀer nw~ GlHeeo/Òeef¬eÀ³eeDeeW kesÀ mlej Hej DeefOekeÀ keÀefCekeÀece³e in the Credit Risk Management policy. More granular identification
Hen®eeve nesleer nw~ veS GlHeeoeW / Òeef¬eÀ³eeDeeW keÀes DeejcYe keÀjves mes Henues efJeefYeVe is done at the product /process level. Various risks are looked into
peesefKeceeW keÀe DeekeÀueve efkeÀ³ee peelee nw, efpemes peesefKece ¢efäkeÀesCe mes peesefKecejefnle before introducing new products/processes, which are cleared from
efkeÀ³ee peelee nw~ the risk angle
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4. $eÝCe peesefKece ÒeyebOeve ÖesÀceJeke&À ceW leerve efJeefMeä KeC[eW keÀes FmekeÀer veerefle ceW meceeefnle 4. The Credit Risk Management framework outlined in the policy is
efkeÀ³ee ie³ee nw pees nQ- veerefle SJeb keÀe³e&veerefle, mebmLeeiele æ{eb®ee Deewj Heefj®eeueve/ built on three distinct building blocks namely Policy & Strategy,
Organisational Set up and Operations/Systems
ÒeCeeueer~
4.1.veerelf e Deewj keÀe³e&veerelf e 4.1 Policy and Strategy
yeQkeÀ meblegefuele peesefKece oMe&ve keÀes DeHeveelee jne nw, efpememes keÀefþve mece³e ceW Yeer yeQkeÀ The Bank has been following a conservative risk philosophy, which
DeHeves meblegueve keÀes yeveeS jne~ ³eÐeefHe veS leLee DeveígS #es$eeW kesÀ mebyebOe ceW yeQkeÀ keÀer has steered the bank through difficult times. However the Bank has
SkeÀ Kegueer veerefle jner nw leLee veS DeJemejeW keÀes yeQkeÀ ves ncesMee Hen®eevee nw~ Fme oMe&ve an open policy regarding new and unexplored areas and new
opportunities are not lost sight of. The important aspects of this
kesÀ cenlJeHetCe& He#eeW keÀes HeefjHe$eeW ceW oMee&³ee ie³ee nw leLee DeeJeefOekeÀ leewj Hej DevegosMe philosophy are embodied in the circulars and are periodically codified
HegefmlekeÀe mes GkesÀje ie³ee nw~ in the form of Manual of Instructions.
ueeYeÒeolee, meecevee efkeÀS peevesJeeues efJeefYeVe peesefKeceeW kesÀ mlej, HetBpeer mlej, yeepeej The business objectives and the strategy of the Bank is decided taking
Heefj¢M³e leLee Òeefle³eesefielee keÀes ¢efäiele jKeles ngS yeQkeÀ kesÀ keÀejesyeejer GÎsM³eeW Deewj into account the profit considerations, the level of various risks faced,
keÀe³e&veerefle³eeW keÀe efveCe&³e efue³ee peelee nw~ yeQkeÀ keÀer mees®e ncesMee Deeefmle iegCeJeÊee leLee level of capital, market scenario and competition. The Bank is always
Depe&ve Hej jnleer nw DeleSJeb Jen efJeJeskeÀHetCe& æ{bie mes peesefKece efve³eb$eCe meefnle ueeYeÒeolee conscious of its asset quality and earnings and hence judiciously
Je=ef× keÀe cesue keÀjlee nw~ matches profit maximisation with risk control.
$eÝCe peesefKece ÒeyebOeve veerefle leLee meeLe&keÀ $eÝCe peesefKece mebyebOeer veerefle pewmes $eÝCe veerefle The Credit Risk Management policy and significant credit risk related
leLee $eÝCe DevegÒeJele&ve veerefle keÀe Devegceesove neslee nw leLee DeeJeefOekeÀ leewj Hej efveosMekeÀ policies like Credit Policy, and Credit Monitoring Policy are approved
and periodically reviewed by the Board of Directors. The Credit Policy
ceb[ue Üeje meceer#ee keÀer peeleer nw~ $eÝCe veerefle DeHeves ceW efJeefYeVe #es$eeW keÀes meeqcceefuele
covers various areas of credit like Clientele, Marketing, Segmented
keÀjleer nw pewmes ûeenkeÀ, efJeHeCeve, GOeej kesÀ #es$eJeej DeefYeiece, $eÝCe megHego&ieer, $eÝCe Approach to Lending, Credit Delivery, Credit Thrust, Tenure of Credit,
cenlJe, $eÝCe DeJeefOe, $eÝCe Depe&ve, $eÝCe efveOee&jCe (peesefKece mJeerkeÀej ceeveob[ meefnle), Credit Acquisition, Risk Rating (including risk acceptance criteria),
cetu³e, $eÝCe cetu³eebkeÀve, $eÝCe efveOee&jCe, $eÝCe peesefKece ceeveob[, GÐeesie ceeveob[, Pricing, Credit appraisal, Assessment of Limits, Exposure Norms,
mebHeee|MJekeÀ Deewj ceeefpe&ve, efjMleeW keÀer meceer#ee, meebefJeefOekeÀ leLee Dev³e efve³eb$eCe leLee Industry Norms, Collateral and Margins, Review of Relationship,
Scheme of Delegation, Statutory and other Restrictions and
ÒeuesKeerkeÀjCe~ Debleje&äêr³e Heefj®eeueveeW nsleg $eÝCe veerefle lew³eej nw leLee Òel³eskeÀ kesÀvê keÀer
Documentation. Credit Policy for International Operations is in place
DeHeveer mJe³eb keÀer $eÝCe veerefle nw pees cegK³e veerefle mes menye× nw~ $eÝCe ceeceues ceW and each centre has its own credit policy dovetailed to the main policy
MeeqkeÌle³eeW kesÀ Òel³ee³eespeve kesÀ efueS SkeÀ Deueie veerefle nw~ FmekesÀ DeefleefjkeÌle $eÝCe The delegation of powers for credit matters is covered by a separate
peesefKece keÀer Hen®eeve leLee efveiejeveer $eÝCe DevegÒeJele&ve veerefle kesÀ Debleie&le keÀer peeleer nw~ policy. In addition Credit Risk is tracked and monitored as per the
Hegveie&þve veerefle, yeQkeÀ peesefKece veerefle, osMe peesefKece veerefle leLee $eÝCe uesKeeHejer#ee veerefle Credit Monitoring Policy. Restructuring Policy, Write Off and Recovery
Policy, Asset Classification and Provisioning Policy, Bank Exposure
Yeer lew³eej nw~ efveJesMe meefceefle Üeje Devegceesove kesÀ yeeo leLee efveJesMe veerefle ceW efoS ieS
Policy, Country Risk policy and Credit Audit Policy are also in place.
veerefleiele efoMeeefveoxMeeW kesÀ Devegmeej efveJesMe DevegyebefOele neslee nw~ Investments are contracted as per the policy guidelines laid down in
4.2 mebmLeeiele {eb®ee the Investment Policy and after clearance by the Investment Committee.
$eÝCe peesefKece ÒeyebOeve keÀe³e& nsleg yeQkeÀ kesÀ mebmLeeiele {eb®es ceW Meer<e& mlej Hej efveosMekeÀ 4.2 Organisational Set up
ceb[ue nw pees J³eeHekeÀ ¢efäkeÀesCe mes ÒeyebOeve peesefKece Hej efveiejeveer jKelee nw~ yees[& keÀer The organizational structure of the Bank for Credit Risk Management
peesefKece ÒeyebOeve meefceefle (Deej keÀe@ce) pees efkeÀ yees[& keÀer GHe-meefceefle nw leLee efpemekesÀ function has the Board of Directors at the Apex levels that have the
DeO³e#e yeQkeÀ kesÀ DeO³e#e SJeb ÒeyebOe efveosMekeÀ nQ Deewj FmekesÀ meom³e kesÀ ªHe ceW $eÝCe overall oversight of management of risks. The Risk Management
kesÀ ÒecegKe, yeepeej Deewj Heefj®eeueveelcekeÀ peesefKece ÒeyebOeve meefceefle nQ pees $eÝCe peesefKece Committee of the Board (RCom) which is the sub-committee of the
Board headed by the Chairman & Managing Director and whose
meefnle mecesefkeÀle peesefKece ÒeyebOeve keÀer veerefle Deewj keÀe³e&veerefle efveOee&efjle keÀjles nQ~ members also include heads of Credit, Market & Operational Risk
Heefj®eeueveelcekeÀ mlej Hej $eÝCe peesefKece ÒeyebOeve meefceefle (meer Deej Sce meer) $eÝCe Management Committees, devises the policy and strategy for integrated
peesefKece keÀe oeef³elJe mebYeeueles nQ~ FmekesÀ cegK³e keÀe³eex ceW yees[& Üeje Devegceesefole $eÝCe risk management including credit risk. At is the operational level the
peesefKece ÒeyebOeve veerefle keÀe keÀe³ee&vJe³eve, ye=nle DeeOeej Hej yeQkeÀ kesÀ $eÝCe peesefKece keÀer Credit Risk Management Committee (CRMC) manages the credit
efveiejeveer, $eÝCe Òel³ee³eespeve, ye=nle $eÝCe peesefKece Hej efJeJeskeÀHetCe& meercee, Heesì&HeÀesefue³eeW risk. The main functions includes implementation of credit risk
management policy approved by the Board, monitoring credit risk on
ÒeyebOeve Deeefo meefnle $eÝCe ceeceueeW mes mebyebefOele meYeer veerefle³eeW keÀe yees[& mes Devegceesove a bank wide basis, recommending to the board for its approval all
nsleg DevegMebmee nw~ policies relating to credit matters including delegation of credit,
peesefKece ÒebyeOeve efJeYeeie ceneÒebyeOekeÀ Heo kesÀ cegK³e peesefKece DeefOekeÀejer kesÀ osKejsKe prudential limits on large credit exposures, portfolio management,
ceW keÀe³e&jle nw pees yees[& Üeje efveOee&efjle meerceeDeeW kesÀ Deboj ye=no DeeOeej Hej $eÝCe etc.
peesefKece keÀe ceeHeve, efve³eb$eCe leLee ÒeyebOeve keÀjlee nw leLee yees[&/Deej keÀe@ce/meerDeejScemeer The Risk Management Department headed by the Chief Risk Officer
Üeje le³e peesefKece ceeveob[eW kesÀ meeLe DevegHeeueve megefveefM®ele keÀjlee nw~ ceneÒeyebOekeÀ of General Manger rank, measures, controls and manages credit risk
on bank wide basis within the limits set by the Board and enforces
kesÀ Debleie&le keÀe³e&jle $eÝCe DevegÒeJele&ve efJeYeeie $eÝCe Heesì&HeÀesefue³eeW keÀe DevegÒeJele&ve compliance with risk parameters set by Board/RCom/CRMC. The
keÀjlee nw, mecem³eeDeeW keÀer Hen®eeve keÀjlee nw leLee keÀefce³eeW keÀes otj keÀjves keÀe GHee³e Credit Monitoring Department headed by a General Manager, monitors
141
keÀjlee nw~ $eÝCe uesKeeHejer#ee keÀe³e& Üeje $eÝCe meceer#ee/$eÝCe uesKeeHejer#ee keÀer peeleer the quality of loan portfolio, identifies problems and takes steps to
nw~ correct deficiencies. Loan review / credit audit is undertaken by the
Credit Audit function.
4.3 Heefj®eeueve/ÒeCeeueer/Òeef¬eÀ³ee
4.3 Operations/Systems/Processes
yeQkeÀ meef¬eÀ³e $eÝCe peesefKece ÒeyebOeve Henue keÀjlee nw. pewmes $eÝCe Òeoeve keÀjves kesÀ efueS
The Bank has proactive Credit Risk Management practices like
efvejblej SkeÀ ceevekeÀlee, legueve He$e ceW Meeefceue ve nesvesJeeueer ceoeW meefnle meYeer $eÝCe consistent standards for the credit origination, maintenance and
peesefKeceeW keÀe Devegj#eCe leLee ÒeuesKeerkeÀjCe, DeeJeefOekeÀ J³eeqkeÌleiele yeeO³eleeOeejer documentation for all credit exposures including off balance sheet
meceer#ee, DeeJeefOekeÀ efvejer#eCe leLee mebHeee|MJekeÀ ÒeyebOeve ÒeCeeueer~ items, periodic individual obligor reviews, periodic inspections and
$eÝCe peesefKece meercee ceW GÐeesie Üeje yeeO³eleeOeejer meercee Je mebkesÀvêCe meercee, ûeenkeÀeW collateral management systems.
kesÀ efJeÊeer³e keÀe³e&efve<Heeove nsleg ÒeCeeueer Je Òeef¬eÀ³ee nsleg efveiejeveer leLee meercee ceW yekeÀe³ee Credit risk limits including obligor limits and concentration limits by
efve³eb$eCe meeqcceefuele nw~ $eÝCe efJemleej nsleg peeb®es leLee DeefOeMes<e nw ³eLee $eÝCe mJeerke=Àefle industry, systems and procedures for monitoring financial performance
of customers and for controlling outstanding within limits are followed.
mes $eÝCe peesefKece ÒeyebOeve keÀes Deueie keÀjvee, meerDeejScemeer Üeje peesefKece ¢efäkeÀesCe Checks and balances are in place for extension of credit viz. separation
mes veS GlHeeoeW leLee ÒeCeeueer keÀe Hegvejer#eCe, yeng $eÝCe DevegceesokeÀ, peesefKece efveOee&jCe of credit risk management from credit sanction, vetting of new products
keÀjves keÀer ÒeCeeueer, ûeenkeÀ kesÀ peesefKece ûeseE[ie Hej DeeOeeefjle keÀercele megefJeOeeDeeW keÀer and systems from risk angle by the CRMC, multiple credit approvers,
ÒeCeeueer, peesefKece ¢efäkeÀesCe mes $eÝCe ÒemleeJeeW kesÀ Hegvejer#eCe nsleg $eÝCe peesefKece cetu³eebkeÀve system of assigning risk rating, vetting of ratings, mechanism to
price facilities depending on the risk grading of the customer, Credit
meefceefle, $eÝCe Òeef¬eÀ³ee uesKeeHejer#ee, mJeerke=Àefle HetJe& mebefJelejCe HetJe& meceer#ee leLee Risk Evaluation committee for vetting credit proposals from risk
mJeerke=Àefle HetJe& meceer#ee ÒeCeeueer leLee mJeleb$e uesKeeHejer#ee Je peesefKece meceer#ee keÀe³e& angle, credit process audit, post sanction pre disbursement review
efveJesMeeW nsleg ÒemleeJe $eÝCe peesefKece efJeMues<eCe, efJemle=le cetu³eebkeÀve leLee ¬eÀce efveOee&jCe and post sanction review systems and an independent audit and risk
kesÀ DeO³eOeerve nw~ ÒeJesMe mlej kesÀ ceeceues ceW, v³etvelece ¬eÀceefveOee&jCe/iegCeJeÊee ceevekeÀ, review function. Proposals for investments are subjected to credit
risk analysis, detailed appraisal and rating. As a matter of entry level,
GÐeesie, HeefjHekeÌJelee, DeJeefOe, efveie&ce Devegmeej ceeceues efveJesMeeW nsleg efJeefveOee&efjle efkeÀS
minimum ratings/quality standards, industry, maturity, duration, issue-
ieS nQ efpememes efkeÀ lejuelee kesÀ peesefKece leLee mebkesÀvêCe kesÀ efJeHejerle ÒeYeeJe keÀes keÀce wise limits are stipulated for investments to mitigate the adverse impact
keÀj mekeÀlee nw~ Dev³e yeQkeÀeW Hej mekeÀue peesefKece Hej kesÀvêerke=Àle Heefj¢M³e Òeoeve keÀjves of concentration and risk of liquidity. Investment exposure is taken
nsleg SkeÀ Gef®ele ÖesÀceJeke&À leLee DeOe&Jeeef<e&keÀ meceer#ee keÀer ieF& nw~ osMe kesÀ peesefKece keÀe into consideration while computing exposure to a customer/group. A
DevegÒeJele&ve DeOe&Jeeef<e&keÀ DeeOeej Hej neslee nw~ suitable framework is in place to provide a centralised overview on
the aggregate exposure on other banks and half-yearly reviews are
peesefKece Deeefmle³eeW kesÀ efJeefJeOeleeHetCe& Heesì&HeÀesefue³eeW keÀe Devegj#eCe efkeÀ³ee peelee nw leLee undertaken at a single point. The country exposures are monitored on
Heesì&HeÀesefue³eeW kesÀ efve³eefcele efJeMues<eCe keÀjves keÀer SkeÀ ÒeCeeueer nw efpememes efkeÀ peesefKece half yearly basis.
mebkesÀvêCe kesÀ peesefKece efve³eb$eCe keÀes megefveefM®ele efkeÀ³ee pee mekesÀ~ Devepe&keÀ DeefûeceeW kesÀ A diversified portfolio of risk assets is maintained and a system to
mebyebOe ceW SkeÀ meblegefuele veerefle Òeef¬eÀ³eeiele nw~ $eÝCe peesefKece ÒeyebOeve ÒeCeeueer kesÀ conduct regular analysis of the portfolio so as to ensure ongoing
DeejcYe meefnle ÒeyebOeve met®evee ÒeCeeueer (Sce DeeF& Sme) GVeefleMeerue efkeÀ³ee ie³ee nw control of risk concentrations is in place. A conservative policy for
provisioning in respect of non-performing advances is followed.
efpememes efkeÀ yeQkeÀ keÀer #eceleeSb yeæ{sieer leLee legueve He$e ceW ve DeevesJeeueer DeefveJeeueer meYeer Management Information System (MIS) is being upgraded with
ieefleefJeefOe³eeW kesÀ $eÝCe peesefKece keÀe yeQkeÀ ÒeyebOeve keÀjsiee~ introduction of Credit Risk Management System, which would
enhance the capabilities of the bank to manage and measure the credit
5. $eÝCe peesefKece ÒeyebOeve/v³etveerkeÀjCe nsleg efvecveefueefKele meeOeveeW keÀe GHe³eesie efkeÀ³ee risk inherent in all on- and off-balance sheet activities.
peelee nw-
5. The following tools are used for credit risk management/
keÀ) $eÝCe Devegceeseof le keÀjvesJeeuee DeefOekeÀejer-DeefOekeÀejeW keÀe Òel³ee³eespeve mitigation -
yeQkeÀ ceW yeng mlejer³e peesefKece DeeOeeefjle Devegceesefole ÒeCeeueer Jeeueer megmHeä a. Credit Approving Authority – Delegation of Powers.
Òel³ee³eespeve DeefOekeÀej keÀer ³eespevee nw efpemekeÀer DeeJeefOekeÀ meceer#ee keÀer peeleer nw The Bank has a well-defined scheme of risk based delegation of
Deewj keÀejesyeej kesÀ JeeleeJejCe keÀer DeefveJee³e&lee keÀes Hetje keÀjves kesÀ efueS peye SJeb powers with a multi-tier risk based approving system, which is
pewmee DeeJeM³ekeÀ neslee nw, Gmes mebMeesefOele efkeÀ³ee peelee nw~ reviewed periodically and revised as and when necessary to
meet the compulsions of business environment
Ke) efJeJeskeÀHetCe& meerceeSB
b. Prudential Limits
efJeefYeVe ÒekeÀej kesÀ GOeejkeÀlee&DeeW kesÀ efueS $eÝCe/efveJesMe kesÀ efJeefJeOe HenuegDeeW
Prudential limits on various aspects of credit/investment like
pewmes SkeÀue/mecetn GOeejkeÀlee& meerceeDeeW kesÀ mebyebOe ceW GHe³egkeÌle efJeJeskeÀHetCe& Single/Group borrower limits for various types of borrowers
meerceeSBb nQ~ are in place.
ie) peeseKf ece ÞesCeer efveOee&jCe/cetu³e efveOee&jCe c. Risk Rating/Pricing
yeQkeÀ ves efJeefYeVe Keb[eW kesÀ efueS ÞesCeer efveOee&jCe cee@[d³etue Megª efkeÀ³ee nQ pees efkeÀmeer The bank has introduced rating models for various segments,
keÀeGbìj Heeìea kesÀ efJeefJeOeerke=Àle peesefKece lelJeeW Deewj mene³ekeÀ $eÝCe SJeb cetu³e which serve as a single point indicator of diverse risk factors of
efveOee&jCe efveCe&³eeW kesÀ eEmeieue HeeFbì Fb[erkesÀìj keÀe keÀe³e& keÀjles nQ~ a counter party and support credit and pricing decisions.
142
Ie) $eÝCe uesKee Hejer#ee/$eÝCe meceer#ee J³eJemLee (SueDeejSce) d. Credit Audit/Loan review mechanism (LRM)
$eÝCe uesKee Hejer#ee/$eÝCe meceer#ee J³eJemLee $eÝCe yener keÀer iegCeJeÊee kesÀ ueieeleej Credit Audit/LRM is an effective tool for constantly evaluating
cetu³eebkeÀve keÀjves Deewj $eÝCe ÒeyebOe ceW iegCeelcekeÀ megOeej ueeves nsleg SkeÀ ÒeYeeJeer the quality of loan book and to bring about qualitative
meeOeve nw~ improvements in credit administration
*) efJeMues<eCe kesÀ ceeO³ece mes mebeJf eYeeie ÒeyebOeve e. Portfolio Management through analysis.
efJeefYeVe $eÝCe Heesì&HeÀesefue³eeW SJeb efveJesMeeW keÀer meceûe mebj®evee Deewj iegCeJeÊee keÀer
efveiejeveer kesÀ efueS SkeÀ GHe³egkeÌle ÒeCeeueer nesvee Yeer cenlJeHetCe& nw~ Fme GÎsM³e mes It is also important to have in place a system for monitoring the
overall composition and quality of various credit portfolios and
MegªDeele kesÀ efueS yeQkeÀ ves SkeÀ mejue Heesì&HeÀesefue³eeW efveiejeveer ÖesÀceJeke&À ÒeejbYe investments. With this objective, to start with, the bank has
efkeÀ³ee nw~ Deeies ®euekeÀj yeQkeÀ Deewj DeefOekeÀ Heefj<ke=Àle Heesì&HeÀesefue³eeW ÒeyebOeve introduced a simple portfolio-monitoring framework. Going
cee@[ue lew³eej keÀjsiee~ forward the bank will be graduating to a more sophisticated
6 . peeseK f ece ceeHeebkeÀve Portfolio Management model.
Jele&ceeve ceW $eÝCe peesefKece keÀe efveOee&jCe peesefKece ÞesCeer efveOee&jCe J³eeqkeÌleMe: mlej Hej 6. Risk Measurement
keÀjves Deewj Heesì&HeÀesefue³ees mlej Hej Deeefmle³eeW kesÀ YeejebkeÀ SJeb peesefKece YeejebkeÀeW kesÀ
At present Credit Risk is assessed through Risk rating at the individual
DeeOeej Hej jKeer ieF& HetBpeer kesÀ ceeO³ece mes efkeÀ³ee peelee nw~ 31 cee®e& 2008 mes ÒeYeeJeer level and through Risk Weighting of the assets at the portfolio level
veJeerve HetBpeer He³ee&Hlelee ÖesÀceJeke&À (yeemesue II) kesÀ Devleie&le yeQkeÀ ves ceevekeÀ ¢efäkeÀesCe and capital is maintained based on Risk Weights. The Bank has migrated
keÀes DeHevee efue³ee nw~ to the Standardized approach under the New Capital Adequacy
7 . peeseK f ece met®evee ÒeCeeueer Framework (Basel II), effective 31st March 2008 –
meYeer $eÝCe mebyebOeer veerefle³eeB Devegceesove kesÀ efueS Gef®ele ÒeeefOekeÀejer kesÀ mece#e Òemlegle 7. Risk Reporting System: -
keÀjves mes Henues meerDeejScemeer (pees $eÝCe peesefKece kesÀ efueS Heefj®eeueve mlej keÀer meefceefle All credit related policies are cleared by the CRMC (which is the
nw) Üeje Devegcele keÀer peeleer nQ~ Gef®ele efveiejeveer keÀjves kesÀ efueS efJeefYeVe $eÝCe mebyebOeer operational level committee for credit risk) before submission to the
met®eveeSB meerDeejScemeer keÀes Òemlegle keÀer peeleer nQ~ appropriate authorities for approval. Various Credit Related reportings
are submitted to CRMC to enable proper monitoring.
8 . peeseK f ece meceer#ee
uesKeeHejer#ee - $eÝCe peesefKece ÒeyebOeve ÒeCeeueer SJeb meeOeve Yeer ÒeYeeJeMeeruelee megefveefM®ele 8. Risk Review:
keÀjves kesÀ efueS DeebleefjkeÀ uesKee Hejer#ee kesÀ DeO³eOeerve nQ~ Audit - Credit Risk Management Systems procedures and Tools are
Ke yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer) also be subjected to internal audit for ensuring effectiveness.
yeQkeÀ mJeosMeer veS $eÝCeeW keÀes Devegceesefole keÀjves ceW ®e³eveelcekeÀ nw Deewj efJeefve³eecekeÀ keÀer B. Bank Swadesi (Subsidiary)
DeHes#ee mes DeefOekeÀ G®®elej $eÝCe ÒeeJeOeeve keÀe jKe-jKeeJe keÀjlee nw~ mebHeeefée&keÀ DeeOeeefjle Bank Swadesi is selective in approving new credits and maintains
GOeej ceW mebHeeefée&keÀ kesÀ cetu³e ceW ceeefpe&ve (ns³ej keÀì) ueeiet efkeÀ³ee peelee nw~ yeQkeÀ keÀe higher loan provisions than that required by the Regulator. In collateral
peesefKece ÒeyebOekeÀ efveosMekeÀ DevegHeeueve keÀes efjHeesì& keÀjlee nw~ peesefKece ÒeyebOeve FkeÀeF& (DeejSce³et) based lending, hair cut is applied to the value of collateral. The Risk
Manager of the bank reports to the Director Compliance. Risk
$eÝCe Devegceesove Òeef¬eÀ³ee keÀe He³e&Jes#eCe/efvejer#eCe keÀjleer nw~ meYeer ÒeYeeie efpemeceW DeejSce³et
Management Unit (RMU) supervises/ has oversight of the credit
Meeefceue nw, keÀe He³e&Jes#eCe DeebleefjkeÀ efve³eb$ekeÀ keÀe³eeX SJeb veerefle³eeW keÀes cepeyetle yeveeves kesÀ approval process. All the Divisions including the RMU are supervised
efueS peesefKece ÒeyebOeve meefceefle (DeejScemeer) Üeje efkeÀ³ee peelee nw~ DeejScemeer yees[& Dee@]HeÀ by the Risk Management Committee (RMC) for strengthening the
keÀefceMvej keÀes efjHeesì& keÀjleer nw~ Internal Control functions and policies. The RMC reports to Board of
Commissioners.
cee$eelcekeÀ ÒekeÀìve
Quantitative Disclosures:
1. kegÀue mekeÀue $eÝCe peesefKece efvecveevegmeej nQë 1. The total gross credit exposures are:
(©. keÀjesæ[ ceW) Rs in Crores
ÒeJeie& jeefMe Category Amount
efveefOe DeeOeeefjle 146142.00 Fund Based 146142.00
iewj-efveefOe DeeOeeefjle 30755.00 Non Fund Based 30755.00
2. peesefKece keÀe YeewieesefuekeÀ efJelejCeë 2. The geographic distribution of exposure is:

©. keÀjesæ[ ceW Rs in Crores
mJeosMeer efJeosMeer Domestic Overseas
efveefOe DeeOeeefjle 116340.00 29802.00 Fund Based 116340.00 29802.00
iewj-efveefOe DeeOeeefjle 28018.00 1737.00 Non Fund Based 28018.00 1737.00
143
3(a) GÐeesieJeej peesefKece keÀe efJelejCe efvecveefueefKele nw 3. Industry type distribution of exposure is as under:
©. keÀjesæ[ ceW Rs. in Crores
GÐeesie keÀe veece efveefOe DeeOeeefjle iewjefveefOe DeeOeeefjle
yekeÀe³ee yekeÀe³ee Industry Name Fund Based Non Fund Based
Amt Outstanding Amt Outstanding
keÀes³euee 156.65 922.08
Coal 156.65 922.08
Keoeve 641.13 -
Mining 641.13 -
ueewn SJeb FmHeele 5769.57 286.77
Iron & Steel 5769.57 286.77
Dev³e Oeeleg SJeb Oeeleg 3287.15 1089.54
Other Metal & Metal Products 3287.15 1089.54
meYeer Fbpeerefve³eefjbie* 2670.68 2776.84
All Engineering* 2670.68 2776.84
efpemeceW mes FueskeÌìê@efvekeÌme 764.39 372.37
Of which Electronics 764.39 372.37
efJeÐegle 194.37 -
Electricity 194.37 -
metleer Jem$e GÐeesie 2650.94 126.92 Cotton Textiles 2650.94 126.92
petì Jem$e GÐeesie 27.49 3.16 Jute Textiles 27.49 3.16
Dev³e Jem$e GÐeesie 2172.47 50.54 Other Textiles 2172.47 50.54
®eerveer 262.18 - Sugar 262.18 -
®ee³e 18.45 - Tea 18.45 -
KeeÐe ÒemebmkeÀjCe 396.91 27.20 Food Processing 396.91 27.20
JevemHeefle lesue SJeb JevemHeefle 28.82 - Vegetable Oil & Vanaspati 28.82 -
lebyeeketÀ SJeb lebyeeketÀ GlHeeo 101.34 4.32 Tobacco & Tobacco Products 101.34 4.32
HesHej SJeb HesHej GlHeeo 671.37 43.64 Paper & Paper Products 671.37 43.64
jyej SJeb jyej GlHeeo 1003.83 414.98 Rubber & Rubber Products 1003.83 414.98
kesÀefcekeÀue, [eF&, HeWìdme Deeefo 3490.44 384.05

Chemical, Dyes, Paints etc. 3490.44 384.05
Of which Fertilisers 57.35 5.08
efpemecesb mes HeÀefì&ueeFpeme& 57.35 5.08
Of which Petro-chemicals 645.00 258.81
efpemeceW mes HesìêskesÀefcekeÀume 645.00 258.81
Of which Drugs &
efpemeceW mes [îpe Deewj HeÀecee&m³egefìkeÀume 1772.41 117.21 pharmaceuticals 1772.41 117.21
meerceWì 522.28 2.95 Cement 522.28 2.95
®ece& SJeb ®ece& GlHeeo 304.98 24.51 Leather & Leather Products 304.98 24.51
jlve SJeb DeeYet<eCe 3132.19 54.08 Gems & Jewellery 3132.19 54.08
efvecee&Ce 2018.55 510.45 Construction 2018.55 510.45
Hesìêsefue³ece 859.40 705.92 Petroleum 859.40 705.92
Dee@ìesceesyeeFume, ì^keÀ meefnle 1409.08 - Automobiles including trucks 1409.08 -
keÀcH³etìj mee@HeÌìJes³ej 20.33 - Computer Software 20.33 -
mebj®eveelcekeÀ * 10531.23 1011.36 Infrastructure * 10531.23 1011.36
Dev³e GÐeesie 7710.27 317.00 Other Industries 7710.27 317.00
Mes<e Dev³e Deefûece 96089.96 21998.68 Residuary Other Advances

(mekeÀue DeefûeceeW meefnle veeces Mes<e) (to balance with Gross Advances) 96089.96 21998.68
kegÀue 146142.00 30755.00

Total 146142.00 30755.00
* mebj®eveelcekeÀ #es$e keÀe $eÝCe-peesefKece 7.22% nw pees kegÀue Deefûecees keÀe 5% mes p³eeoe * Exposure to Infrastructure Sector at 7.22% exceeds 5% of total fund
nw~ based advances
* meYeer Fbpeerefve³eeEjie keÀe $eÝCe peesefKece 9.02% pees kegÀue iewj efveefOe DeeOeeefjle yekeÀe³ee * Exposure to All Engineering at 9.02% exceeds 5% of total non fund
kesÀ 5% mes DeefOekeÀ nw~ based outstanding.
144
4. Deeefmle³eeW keÀe Mes<e mebefJeoelcekeÀ HeefjHekeÌJelee efJeMues<eCe efvecveefueefKele nwë 4. The residual contractual maturity break down of assets is:
(Rs in Crores)
Maturity Pattern Advances* Investments Foreign
HeefjHekeÌJelee Hewìve& Deefûece *
efveJesMe (mekeÀue) efJeosMeer (gross) Currency
cegêe Assets*
Deeefmle³eeB*
Next day 16509.33 6.75 148.87
Deieues efove 16509.33 6.75 148.87
2 – 7 days 2376.80 220.90 2819.55
2-7 efove 2376.80 220.90 2819.55
8 –14 days 1885.76 239.20 22.04
8-14 efove 1885.76 239.20 22.04
15 – 28 days 4697.80 747.02 696.49
15-28 efove 4697.80 747.02 696.49
29 efove - 3 ceen
29 days – 3 months 22950.84 2046.58 730.33
22950.84 2046.58 730.33
> 3 ceen - 6 ceen 15068.00 934.01 238.75 >3 months – 6 months 15068.00 934.01 238.75
> 6 ceen - 1 Je<e& 10868.78 1971.92 116.63 > 6months – 1 year 10868.78 1971.92 116.63
> 1 Je<e& - 3 Je<e& 20326.99 6963.28 199.28 >1 year – 3 years 20326.99 6963.28 199.28
> 3 Je<e& - 5 Je<e& 14264.99 5898.30 6.20 > 3 years – 5 years 14264.99 5898.30 6.20
> 5 Je<e& 34384.58 33866.06 3431.36 > 5 years 34384.58 33866.06 3431.36
*
DeeBkeÀæ[s efveJeue DeeOeej Hej oMee&S ieS nQ~ * Figures are shown on net basis
5. mekeÀue SveHeerS Fme ÒekeÀej nQ - 5. The gross NPAs are:

ÒeJeie& (©. keÀjesæ[ ceW) Category (Rs in Crores)
DeJeceevekeÀ 1298 Sub Standard 1298
mebefoiOe - 1 504 Doubtful – 1 504
mebefoiOe -2 179 Doubtful – 2 179
mebefoiOe -3 208 Doubtful – 3 208
neefve 291 Loss 291
kegÀue 2480 TOTAL 2480

6. The amount of net NPAs is Rs. 628.21 crores.
6. efveJeue SveHeerS keÀer jeefMe ©. 628.21 keÀjesæ[ nw~
7. The NPA ratios are as under:
7. SveHeerS DevegHeele efvecveevegmeej nw ë
keÀ. mekeÀue DeefûeceeW Hej mekeÀue SveHeerS ë 1.71% a. Gross NPAs to Gross Advances: 1.71%
Ke. efveJeue DeefûeceeW Hej efveJeue SveHeerS ë 0.44% b. Net NPAs to Net Advances: 0.44%
8. mekeÀue SveHeerS keÀe Gleej ®eæ{eJe efvecveÒekeÀej nw ë 8. The movement of gross NPA is as under:
i) Je<e& kesÀ ÒeejbYe ceW DeLeMes<e 1935.95 i) Opening balance at the beginning of the year 1935.95
ii) Je<e& kesÀ oewjeve efkeÀ³ee ie³ee HeefjJeOe&ve 2104.52 ii) Additions during the year 2104.52
iii) Je<e& kesÀ oewjeve keÀer ieF& keÀìewleer 1560.23 iii) Reductions during the year 1560.23
iv)Je<ee&vle ces FefleMes<e (i+ii-iii) 2480.24 iv) Closing balance at the end of the year (i+ii-iii) 2480.24
9. SveHeerS nsleg ÒeeJeOeeveeW keÀe Gleej ®eæ{eJe efvecveevegmeej nw ë 9. The movement of provision for NPAs is as under:
(©. keÀjesæ[ cesW) (Rs in Crores)
ii) Je<e& kesÀ oewjeve efkeÀ³es ieS ÒeeJeOeeve 740.28 ii) Provisions made during the year 740.28
iii) DeefleefjkeÌle ÒeeJeOeeveeW keÀe HegvejebkeÀve / yeÆs Keeles ceW [euevee 485.90 iii) Write-off/write-back of excess provisions 485.90
iv) Je<ee&vle ces FefleMes<e (I + II + III) 1714.84
iv) Closing balance at the end of the year (i+ii-iii) 1714.84
10. Devepe&keÀ Deeefmle efveJesMe keÀer jeefMe ©. 165.28 keÀjesæ[ nw~ 10. The amount of non-performing investment is Rs. 165.28 crores.
11. The amount of provision held for non-performing investment is Rs.

11. Devepe&keÀ Deeefmle efveJesMe nsleg efkeÀS ieS ÒeeJeOeeve keÀer jeefMe ©. 61.88 keÀjesæ[ nw~ 61.88 crores
145
12. ef v eJes M eeW Hej cet u ³eÛeme ns l eg ÒeeJeOeeveeW keÀe Gleej ®eæ { eJe ef v ecveÒekeÀej 12. The movement of provisions for depreciation on investments is as
nw ë under:
(©. keÀjesæ[ ceW ) (Rs in Crores)
ii) Je<e& kesÀ oewjeve efkeÀ³es ieS ÒeeJeOeeve 707.00 ii) Provisions made during the year 707.00
iii) DeefleefjkeÌle ÒeeJeOeeveeW keÀe HegvejebkeÀve / yeÆs Keeles ceW [euevee 306.09 iii) Write-off/write-back of excess provisions 306.09
iv) Je<ee&vle cesb FefleMes<e (i+ii-iii) 705.99 iv) Closing balance at the end of the year (i+ii-iii) 705.99
leeefuekeÀe [erSHeÀ -5 Table DF-5
$eÝCe peeseKf ece ë ceevekeÀerke=Àle ¢efäkeÀesCe kesÀ DeOeerve mebeJf eYeeieeW nsleg ÒekeÀìerkeÀjCe Credit risk: disclosures for portfolios subject to the standardised
approach
iegCeelcekeÀ ÒekeÀìerkeÀjCe
keÀ) ceevekeÀerke=Àle ¢efäkeÀesCe kesÀ Debleie&le mebefJeYeeieeW kesÀ efueS ë Qualitative Disclosure
• efkeÀmeer Yeer HeefjJele&ve nsleg keÀejCeeW meefnle, GHe³eesie keÀer ieF& $eÝCe ÞesCeerefveOee&jCe Speseqvme³eeW a) For portfolios under the standardized approach:
keÀe veece • Names of credit rating agencies used, plus reasons for any changes;
• $eÝCe peesefKece kesÀ ÒekeÀej efpemekesÀ efueS Òel³eskeÀ Spesvmeer keÀe GHe³eesie efkeÀ³ee ie³ee nw ; • Types of exposure for which each agency is used; and
SJeb • A description of the process used to transfer public issue ratings onto
• yeQeEkeÀie yener ceW legueveer³e Deeefmle³eeW mes mebye× ueeskeÀ efveie&ce ÞesCeerefveOee&jCe DeblejCe nsleg comparable assets in the banking book;
Òe³egkeÌle keÀer ieF& Òeef¬eÀ³ee keÀe JeCe&ve A: BANK OF INDIA
keÀ ë yeQkeÀ Dee@HeÀ Fbef[³ee 1. The Bank has approved using the general rating of the following
1. yeQkeÀ ves meer Deej S Deej ieCeveeDeeW nsleg ceevekeÀerke=Àle ¢efäkeÀesCe kesÀ Debleie&le peesefKece credit rating agencies for risk weighting under the standardized
Yeej kesÀ efueS efvecveefueefKele $eÝCe ÞesCeerefveOee&jCe Speseqvme³eeW keÀer meeceev³e ÞesCeerefveOee&jCe approach for CRAR calculations
kesÀ GHe³eesie efkeÀS peeves nsleg Devegceesove efkeÀ³ee nw~ CRISIL, ICRA, Fitch India, and CARE for domestic claims
osMeer oeJeeW kesÀ efueS meer Deej DeeF& Sme DeeF& Sue, DeeF& meer Deej S, efHeÀ®e Fbef[³ee and S&P, FITCH and Moody’s for claims on non-resident
SJeb meer S Deej F& leLee DeefveJeemeer keÀeHeexjsìdme, efJeosMeer yeQkeÀes SJeb efJeosMeer corporates, foreign banks and foreign sovereigns. SME ratings
ÒeYegmeÊee Hej oeJeeW kesÀ efueS Sme Sb[ Heer, efHeÀ®e SJeb cet[er, Sme Sce F& ÞesCeerefveOee&jCe are not being used, as they are not approved by RBI.
keÀe GHe³eesie veneR efkeÀ³ee pee jne nw, keÌ³eeWefkeÀ GvnW Deej yeer DeeF& Üeje Devegceesefole vener 2. The ratings of all these agencies are being used for all exposures
efkeÀ³ee ie³ee nw~ subjected to rating for risk weighting purposes under the standardized
2. Fve meYeer Sspeeqvme³eeW kesÀ ÞesCeerefveOee&jCe keÀe GHe³eesie, yeemesue II kesÀ Debleie&le meerDeejSDeej approach for CRAR calculations under Basel-II.
ieCeveeDeeW nsleg ceevekeÀerke=Àle ¢efäkeÀesCeevleie&le, ÞesCeerkeÀjCe kesÀ DeOeerve mecemle $eÝCe
peesefKeceeW kesÀ peesefKece Yeej Òe³eespeveeLe& efkeÀ³ee pee jne nw~ The process used to transfer public issue ratings on to comparable
assets in the banking book is as per regulatory requirements of RBI.
yeweEkeÀie yener ceW legueveer³e Deeefmle³eeW Hej meeJe&peefvekeÀ efveie&ce ÞesCeerefveOee&jCe DeblejCe nsleg The public ratings published by the rating agencies on their website
Òe³egkeÌle Òeef¬eÀ³ee DeejyeerDeeF& keÀer efve³eecekeÀ DeeJeM³ekeÀleeDeeW kesÀ Devegmeej nw~ ÞesCeer are used for this purpose. Only, ratings which are in force as per
efveOee&jkeÀ Speseqvme³eeW Üeje GvekeÀer JesyemeeFì Hej ÒekeÀeefMele keÀer ieF&~ ueeskeÀ ÞesCeerefveOee&jCe monthly bulletin of the concerned rating agency and which have been
Fme Òe³eespeveeLe& GHe³eesie keÀer ieF& nw~ ÞesCeerefveOee&jCe pees kesÀJeue mebye× ÞesCeerefveOee&jCe reviewed at least once during the previous 15 months are used.
Spesvmeer kesÀ ceeefmekeÀ yeguesefìve kesÀ Devegmeej ÒeYeeJeer nw SJeb HetJe& 15 ceefnveeW kesÀ oewjeve
keÀce mes keÀce SkeÀ yeej Hegvejeref#ele keÀer ieF& nw, keÀe GHe³eesie efkeÀ³ee peelee nw~ efJeMes<e For all the exposures on a particular counterparty, bank uses the rating
otmejs He#e Hej mecemle $eÝCe peesefKeceeW kesÀ efueS yeQkeÀ Üeje ÞesCeer efveOee&jCe kesÀ efueS of only one agency, even though these exposures are rated by more
kesÀJeue SkeÀ ner Spesvmeer keÀe Òe³eesie efkeÀ³ee peelee nw, ³eÐeefHe Fme DeHeJeeo meefnle efkeÀ than one with exception being where each of the exposures is rated by
peneB kesÀJeue SkeÀ Devegceesefole ÞesCeerefveOee&jCe Spesvmeer Üeje $eÝCe peeseEKeceeW keÀe SkeÀ mes only one of the approved rating agencies.
DeefOekeÀ yeej ÞesCeer efveOee&jCe efkeÀ³ee peelee nw~ 3. To be eligible for risk-weighting purposes, it is ensured that the external
3. peesefKece Yeej Òe³eespeveeLe& Hee$elee kesÀ efueS, ³en megefveef½ele efkeÀ³ee peelee nw efkeÀ, yee¿e credit assessment takes into account and reflects the entire amount of
$eÝCe efveOee&jCe Hej efJe®eej efkeÀ³ee peelee nw SJeb yeQkeÀ Üeje Yegieleeve keÀer ieF& mebHetCe& $eÝCe credit risk exposure the bank has with regard to all payments owed to
jeefMe kesÀ mebyebOe ceW $eÝCe peesefKece keÀes ÒeefleeEyeefyele keÀjW~ SkeÀ ner Heeìea kesÀ otmejs He#e it. Even while extending an issuer or an issue specific rating to any
keÀes efkeÀmeer Dev³e $eÝCe peesefKece kesÀ efueS efJeefMeä ÞesCeerefveOee&jCe SkeÀ efveie&cekeÀlee& ³ee other exposure on the same counterparty it is extended to the entire
efveie&ce keÀes efJemleeefjle keÀjles mece³e, ³en $eÝCe peesefKece SkeÌmeHeespej keÀer mebHetCe& jeefMe amount of credit risk exposure i.e., both principal and interest. External
kesÀ efueS efJemleeefjle keÀer peeleer nw~ DeLee&le oesveesb cetue jeefMe SJeb y³eepe nsleg~ SkeÀ assessments for one entity within a corporate group is not used to risk
keÀeHeexjsì mecetn kesÀ Debleie&le SkeÀ kebÀHeveer kesÀ yee¿e efveOee&jCe keÀe GHe³eesie peesefKece Yeej weight other entities within the same group.
nsleg Gmeer mecetn keÀer Dev³e kebÀHeefve³eeW kesÀ efueS venerb neslee nw~
4. For assets that have contractual maturity less than or equal to one
4. Gve J³eeqkeÌle³eeW kesÀ efueS efpevekeÀer mebefJeoeiele HeefjHekeÌJelee SkeÀ Je<e& mes keÀce ³ee SkeÀ year, short term ratings are used while for other assets, long term
Je<e& kesÀ yejeyej nesleer nw, ueIeg DeJeefOe ÞesCeerefveOee&jCe keÀe GHe³eesie efkeÀ³ee peelee nw, ratings are used. For Cash Credit exposures long term ratings are
peyeefkeÀ Dev³e Deeefmle³eeW kesÀ efueS oerIee&JeefOe ÞesCeerefveOee&jCe Òe³egkeÌle keÀer peeleer nw~ taken.
vekeÀo GOeej $eÝCe peesefKece kesÀ efueS oerIe& DeJeefOe $eÝCe peesefKece ueer peeleer nw~
5. Where an issuer has a long-term exposure with an external long term
5. pene@ SkeÀ peejerkeÀlee& keÀer yee¿e oerIee&JeefOe ¬eÀceefveOee&jCe meefnle oerIee&JeefOe $eÝCe peesefKece
rating that warrants a risk weight of 150%, all unrated claims on the
nw JeneB 150% keÀe $eÝCe peesefKece neslee nw leLee Gmeer Òeeflej#ee kesÀ meYeer Decetu³eebefkeÀle
oeJes ®eens Jen DeuHeeJeefOe keÀer nes DeLeJee oerIee&JeefOe keÀer nes Jen 150% $eÝCe peesefKece same counterparty, whether short-term or long-term, also receive a
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Jenve keÀjleer nw GmekeÀes íesæ[keÀj peneB $eÝCe peesefKece lekeÀveerkeÀ Fve oeJeeW kesÀ efueS 150% risk weight, except incases where credit risk mitigation techniques
Òe³eesie efkeÀ³ee peelee nw~ are used for such claims. Similar is the case with short-term rating.
6. oerIee&JeefOe peesefKeceeW nsleg ceevekeÀ DeefYeiece kesÀ Debleie&le $eÝCe peesefKeceeW keÀe meerOee 6. The long-term ratings assigned by the approved rating agencies are
DeekeÀueve Devegceesefole cetu³eebkeÀve Speseqvme³eeW Üeje mecevegosefMele efkeÀ³ee peelee nw~ FmekesÀ directly mapped to the risk weights under the Standardised Approach
efJeHejerle, ÒeefleHe#e keÀe Decetu³eebefkeÀle DeuHeeJeefOe oeJee GmekesÀ ÒeefleHe#e kesÀ cetu³eebefkeÀle for long-term exposures. On the contrary, the unrated short-term
DeuHeeJeefOe oeJees Hej ueeiet $eÝCe peesefKece mes keÀce mes keÀce SkeÀ mlej p³eeoe $eÝCe claim on counter-party attracts a risk weight of at least one level
peesefKece Jenve keÀjlee nw~ yeQkeÀeW leLee efveieceeW kesÀ efJe©× cetu³eebefkeÀle megefJeOee mes GlHeVe higher than the risk weight applicable to the rated short-term claim on
oeJeeW nsleg $eÝCe peesefKece efveie&ce efJeMes<e DeuHeeJeefOe cetu³eebkeÀve peefvele nw pees Decetu³eebefkeÀle that counter-party. Issue-specific short-term ratings are used to derive
risk weights for claims arising from the rated facility against banks
oerIee&JeefOe oeJeeW nsleg peesefKece $eÝCe keÀe meceLe&ve veneR keÀjlee nw~ and a corporate’s short-term rating is not used to support a risk weight
7. ³eefo ³eesi³e $eÝCe ¬eÀceefveOee&jCe Speseqvme³eeW Üeje oes cetu³eebkeÀve nw pees efJeYeeie $eÝCe for an unrated long-term claim.
peesefKece oMee& jne nw lees JeneB G®®e $eÝCe peesefKece ueeiet nesiee~ ³eefo ³eesi³e $eÝCe 7. If there are two ratings accorded by eligible credit rating agencies,
¬eÀceefveOee&jCe $eÝCe SpeWefme³eeW Üeje leerve ³ee Gmemes DeefOekeÀ cetu³eebkeÀve efJeefYeVe $eÝCe which map into different risk weights, the higher risk weight is applied.
peesefKece oMee& jns nQ leye oes v³etvelece $eÝCe peesefKece keÀe HejJeleea cetu³eebkeÀve meboefYe&le If there are three or more ratings accorded by eligible credit rating
efkeÀ³ee peelee nw leLee Gve oesveeW $eÝCe peesefKeceeW ceW mes G®®e $eÝCe peesefKece ueeiet neslee agencies with different risk weights, the ratings corresponding to the
nw ³eLee efÜleer³e v³etvelece peesefKece $eÝCe. two lowest risk weights are referred to and the higher of those two
risk weights are applied, i.e., the second lowest risk weight.
8. efveJesMe oeJes keÀe Deej [yu³et ®e³eefvele $eÝCe efveOee&jCe Spesvmeer Üeje efJeefMeä ÞesCeer
efveOee&jCe Hej DeeOeeefjle neslee nw, peneB SkeÀ efJeefMeä efveOee&efjle efveie&ce ceW oeJee SkeÀ 8. The RW of the investment claim is based on specific rating by a
efveJesMe veneR neslee nw~ë chosen credit rating agency, where the claim is not an investment in a
specific assessed issue:
i) efJeefMeä GOeej (peneB peesefKece Yeej ceW ÞesCeerefveOee&jCe keÀe DeekeÀueve, pees iewj oj
i) the rating applicable to the specific debt (where the rating maps
DeeOeeefjle oeJes Hej ueeiet mes keÀce nes) Hej ueeiet ÞesCeer efveOee&jCe yeQkeÀ kesÀ kesÀJeue into a risk weight lower than that which applies to an unrated
DeefveOee&efjle oeJes Hej ueeiet nesleer nw~ ³eefo ³en oeJee meceªHe ÞesCeer DeLeJee meYeer claim) is applied to the bank’s unassessed claim only if this claim
¢efä mes efJeMes<e oj DeeOeeefjle GOeej mes Jejer³e nes SJeb peneB oj DeeOeeefjle oeJee ranks pari passu or senior to the specific rated debt in all respects
ueIeg DeJeefOe oeef³elJe neslee nw, keÀes íesæ[keÀj DeefveOee&efjle oeJes keÀer HeefjHekeÌJelee, and the maturity of the unassessed claim is not later than the
oj DeeOeeefjle oeJes keÀer HeefjHekeÌJelee kesÀ yeeo ve Deeleer nes~ maturity of the rated claim, except where the rated claim is a short
ii) ³eefo efveie&cekeÀlee& DeLeJee SkeÀue efveie&ce keÀer ÞesCeer efveOee&efjle keÀer ieF& nes, pees iewj term obligation.
efveOee&efjle oeJeeW Hej ueeiet keÀer peeleer nw, kesÀ peesefKece Yeej kesÀ ³ee yejeyej nes ii) if either the issuer or single issue has been assigned a rating
DeLeJee G®®elej nes, Jener otmejs He#e Hej iewj oj DeeOeeefjle oeJes, Jener peesefKece which maps into a risk weight equal to or higher than that which
Yeej keÀe efveOee&jCe efkeÀ³ee peelee nw, pewmee efkeÀ oj DeeOeeefjle $eÝCe peesefKece ceW applies to unrated claims, an unrated claim on the same
ueeiet neslee nw, ³eefo meYeer ¢efä mes ³en oeJee oj DeeOeeefjle $eÝCe peesefKece mes counterparty, is assigned the same risk weight as is applicable to
meceªHe ³ee keÀefveÿ ÞesCeer keÀe nes~ the rated exposure, if this claim ranks pari passu or junior to the
rated exposure in all respects.
Ke yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer)
B: Bank Swadesi (Subsidiary)
yeQkeÀ mJeosMeer Üeje keÀesF& yee¿e $eÝCe ÞesCeer Spesvmeer Devegceesefole veneR keÀer ieF& nw~
Bank Swadesi has not approved any External Credit Rating Agency
cee$eelcekeÀ ÒekeÀìerkeÀjCeë Quantitative Disclosures:
(Ke) ceevekeÀerke=Àle ¢efäkeÀesCe kesÀ DeOeerve peesefKece kesÀ keÀce nesves kesÀ HeM®eele $eÝCe b) For exposure amounts after risk mitigation subject to the
peesefKece keÀer jeefMe kesÀ efueS yeQkeÀ keÀer yekeÀe³ee jeefMe (oj DeeOeeefjle SJeb iewj oj standardisedapproach, amount of a bank’s outstandings (rated and
DeeOeeefjle) efvecveefueefKele ye=nle #es$eeW SJeb efpevekeÀer keÀìewleer keÀer peeleer nw Gve #es$eeW; unrated) in the following three major risk buckets as well as those
that are deducted;
keÀe cee$eelcekeÀ ÒekeÀìerkeÀjCe efkeÀ³ee peelee nw~
yeQkeÀ ceevekeÀerke=Àle ¢efäkeÀesCe kesÀ DeOeerve (yeepeej mes mebye× legueve He$e ceoeW keÀes The total credit exposure (excluding market related off balance sheet
items) of the bank (subject to standardized approach), are classified
íesæ[keÀj) peesefKece #es$eeW kesÀ Debleie&le Jeieeake=Àle efkeÀ³ee peelee nw, efvecveevegmeej
under major risk buckets are as under:
nwë-
• 100% peesefKece Yeej mes keÀce ©. 99261 keÀjesæ[ • Below 100% risk weight Rs. 99261 Crores
• 100% peesefKece Yeej ©. 69352 keÀjesæ[ • 100% risk weight Rs. 69352 Crores
• 100% mes DeefOekeÀ peesefKece Yeej ©. 7820 keÀjesæ[ • More than 100% risk weight Rs. 7820 Crores
• keÀìewleer Metv³e • Deducted NIL

$eÝCe peeseKf ece v³etveerkeÀjCe ceevekeÀerke=Àle ¢efäkeÀesCe nsleg ÒekeÀìveë Credit risk mitigation: disclosures for standardised approaches
Qualitative Disclosures
iegCeelcekeÀ ÒekeÀìve
(a) The general qualitative disclosure requirement with respect to credit
(keÀ) meeceev³e iegCeelcekeÀ ÒekeÀìve DeeJeM³ekeÀleeDeeW ceW ³en Meeefceue nw risk mitigation including:
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• mebHeeefée&keÀ cetu³eebkeÀve SJeb ÒeyebOeve nsleg veerefle³eeB SJeb Òeef¬eÀ³eeSb • policies and processes for collateral valuation and management;
• yeQkeÀ Üeje efueS ieS mebHeeefée&keÀ kesÀ ÒecegKe ÒekeÀejeW keÀe efJeJejCe • a description of the main types of collateral taken by the bank;
• ieejbìer oeJee keÀeGbìj Heeìea kesÀ ÒecegKe ÒekeÀej Deewj GvekeÀer $eÝCe Hee$elee SJeb • the main types of guarantor counterparty and their creditworthiness;
and
• efueS ieS v³etveerkeÀjCe kesÀ Yeerlej (yeepeej DeLeJee $eÝCe) peesefKece keWÀêerkeÀjCe kesÀ yeejs ceW • information about (market or credit) risk concentrations within the
met®evee mitigation taken
keÀ. yeQkeÀ Dee@]HeÀ Fbef[³ee A: BANK OF INDIA
$eÝCe peesefKece v³etveerkeÀjCe SkeÀ ÒeyebOeve keÀe DevegketÀue meeOeve nw, pees De®ís SJeb yegjs 1. Credit Risk Mitigation is a proactive management tool designed to
oesveeW mece³e ceW jepemJe Je=ef× nsleg lew³eej efkeÀ³ee ie³ee nw Deewj pees neefve mes kebÀHeveer keÀer enhance revenue growth, both in good and bad times, while protecting
ÒeeefHle keÀe j#eCe keÀjlee nw~ yeQkeÀ GmekesÀ owefvekeÀ Heefj®eeueveeW ceW Deeves Jeeues $eÝCe an entity’s earnings from loss. Banks employ various methods and
peesefKece kesÀ ÒeYeeJeeW keÀes keÀce keÀjves kesÀ efueS efJeefYeVe He×efle Deewj lekeÀveerkeÀ DeHeveelee techniques to reduce the impact of the credit risks they are exposed to
nw Ssmeer Òeef¬eÀ³ee keÀes $eÝCe peesefKece v³etveerkeÀjCe keÀe veece efo³ee ie³ee nw Deewj $eÝCe in their daily operations. Such a process is termed as credit risk
peesefKece v³etveerkeÀjCe kesÀ kegÀí lekeÀveerkeÀ keÀes He³e&Jes#ekeÀeW Üeje cetu³e, cegêe Demeblegueve mitigation and some of the credit risk mitigation techniques are
Deewj HeefjHekeÌJelee Demeblegueve kesÀ efueS mecee³eespeve kesÀ HeM®eele Hetbpeer ÒeYeej keÀìewleer permitted to be used by the supervisor for reducing the capital charge
keÀjves nsleg GHe³eesie keÀjves keÀer Devegceefle oer ieF& nQ~ ve³eer Hetbpeer He³ee&Hlelee ÖesÀceJeke&À after adjustment for value, currency mismatch and maturity mismatch.
The various Credit Risk Mitigants (CRM) recognized under the New
(yeemesue ~~) kesÀ Debleie&le Hen®eeves ieS efJeefYeVe $eÝCe peesefKece ÒeMeecekeÀ (meerDeejSce)
Capital Adequacy Framework (Basel II) are as follows:
efvecveevegmeej nQë
(1) Collateralised transactions
(1) mebHeeefée&ke=Àle mebJ³eJenej
(2) On-balance-sheet-netting
(2) Dee@ve - yewuevme Meerì veseEìie
(3) Guarantees
(3) ieejbefì³eeB
2. Eligible financial collateral:
2. Hee$e efJeÊeer³e mebHeeefée&keÀ
All collaterals are not recognised as credit risk mitigants under the
ceevekeÀ DeefYeiece kesÀ Debleie&le meYeer mebHeeefée&keÀeW keÀes $eÝCe peesefKece ÒeMeecekeÀ kesÀ ªHe Standardised Approach. The following are the financial collaterals
ceW mJeerkeÀeje veneR ie³ee nw~ efvecveefueefKele efJeÊeer³e mebHeeefée&keÀ keÀes mJeerkeÀej efkeÀ³ee ie³ee recognised
nwë i. Cash and Deposits including deposits in foreign currency.
i. vekeÀoer SJeb peceejeefMe³eeB efJeosMeer cegêe keÀer peceejeefMe³eeW meefnle
ii. Gold: benchmarked to 99.99% purity.
ii. mJeCe& 99.99% Meg×lee Jeeues yeW®eceeke&À meefnle
iii. Securities issued by Central and State Governments
iii. keWÀê Deewj jep³e mejkeÀejeW Üeje peejer ÒeefleYetefle³eeB
iv. Kisan Vikas Patra and National Savings Certificates
iv. efkeÀmeeve efJekeÀeme He$e Deewj jeäêr³e ye®ele ÒeceeCeHe$e
v. Life insurance policies
v. peerJeve yeercee Hee@efueefme³eeB
vi. Debt securities -Rated subject to conditions.
vi. $eÝCe ÒeefleYetefle³eeB-iewj ÞesCeerke=Àle MeleeX kesÀ DeO³eOeerve
vii. Debt securities not rated issued by banks subject to conditions
vii. $eÝCe ÒeefleYetefle³eeB-iewj ÞesCeerke=Àle, yeQkeÀeW Üeje peejer, MeleeX kesÀ DeO³eOeerve
viii. Units of mutual funds subject to conditions
viii. c³et®egDeue HebÀ[eW keÀer ³etefveì MeleeX kesÀ DeO³eOeerve
There are certain additional standards for availing capital relief for
mebHeeefée&keÀ mebJ³eJenejeW kesÀ efueS Hetbpeer mene³elee GHeueyOe keÀjves nsleg keÀefleHe³e DeefleefjkeÌle collateralized transactions, which have direct bearing on the
ceeveob[ nQ, pees mebHeeefée&keÀ kesÀ ÒeyebOeve Hej Òel³e#e Jenve nw Deewj mebHeeefée&keÀ ÒeyebOeve kesÀ management of collaterals, and these aspects are taken into account
oewjeve Fme Henuet keÀe O³eeve jKee peeS~ during Collateral Management.
3. legueve He$e veseEìie Hej 3. On-balance-sheet-netting
Dee@ve yewueWme Meerì veseEìie keÀes $eÝCeeW/DeefûeceeW (SkeÌmeHeespej kesÀ ªHe ceW ceeves ieS) Deewj On-balance sheet netting is confined to loans/advances (treated as
peceejeefMe³eeW (mebHeeefée&keÀ kesÀ ªHe ceW) lekeÀ meerefcele jKee peeS, peneB Hej omleeJespeers exposure) and deposits (treated as collateral), where Bank has legally
meyetleeW meefnle efJeefMeä ûenCeeefOekeÀej meefnle yeQkeÀ keÀes keÀevetveer ÒeJele&veer³e veseEìie J³eJemLee enforceable netting arrangements, involving specific lien with proof
nes, Deewj efpemekeÀe vesì DeeOeej Hej ÒeyebOeve efkeÀ³ee peelee nes~ of documentation and which are managed on a net basis.
4. ieejbìer 4. Guarantees
peneB Òel³e#e, efveOee&efjle, DeefJekeÀuHeer Deewj efyevee Mele& ieejbefì³eeB nes, yeQkeÀ HetBpeer Where guarantees are direct, explicit, irrevocable and unconditional,
bank takes account of such credit protection in calculating capital
DeeJeM³ekeÀleeDeeW keÀer ieCevee keÀjves nsleg Ssmes $eÝCe mebj#eCe keÀes ceeve mekeÀlee nw. Hee$e
requirements. The range of eligible guarantors/ counter guarantors
ieejbìeroeleeDeeW/keÀeGbìj ieejbìeroeleeDeeW keÀer ÞesCeer ceW ³es Meeefceue nw. include:
(i) MeemekeÀ, MeemekeÀer³e mebmLee (yeerDeeF&Sme, DeeFSceSHeÀ, ³etjesefHe³eve mesvìûe yeQkeÀ
(i) Sovereigns, sovereign entities (including BIS, IMF, European
Deewj ³etjesefHe³eve mecegoe³e kesÀ meeLe-meeLe keÀefleHe³e efJeefveefo&ä Sce[eryeer, F&meerpeermeer Central Bank and European Community as well as certain
Deewj meerpeerìerSmeSceF&), yeQkeÀ Deewj keÀeGbìj Heeìea mes Dev³e efvecve peesefKece Yeej specified MDBs, ECGC and CGTSME), banks and primary
meefnle ÒeeLeefcekeÀ J³eeHeejer; dealers with a lower risk weight than the counterparty;
(ii) SS DeLeJee Gmemes yesnlej ÞesCeer keÀer Dev³e mebmLeeSb (ii) Other entities rated AA or better.
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5. yeQkeÀ keÀer HeefjYeeef<ele mebHeeefée&keÀ ÒeyebOeve veerefle nw pees mebHeeefée&keÀ kesÀ meJeexÊece GHe³eesie 5. The Bank has a well-defined Collateral Management policy, which
keÀes megefveefM®ele keÀjves kesÀ efueS efve³ebef$ele mebj®evee Òeoeve keÀjleer nw. ³en GOeej ceW provides the controlling framework to ensure collateral is used
Debleefve&efnle $eÝCe peesefKece kesÀ v³etveerkeÀjCe keÀe ÒecegKe IeìkeÀ nw. yeQkeÀ cetle& Deewj Decetle& optimally. This is a key component in mitigating the credit risks inherent
oesveeW ÒekeÀej keÀer ÒeefleYetefle³eeB mJeerkeÀej keÀjlee nw~ cetle& ÒeefleYetefle³eeB ³ee lees YeeweflekeÀ in lending .The Bank accepts both tangible and intangible securities.
Tangible Securities are either in physical form or such other material
mJeªHe keÀer nesleer nw DeLeJee Dev³e meeceûeer ÒeeªHe ceW pewmes efkeÀ vekeÀo ceeefpe&ve, yeQkeÀ kesÀ
form like cash margin, Deposits with Banks, Gold or such other
Heeme peceejeefMe³eeB, mJeCe& DeLeJee Dev³e cetu³eJeeve Oeeleg, Mes³eme&, SveSmemeer/ kesÀJeerHeer/ precious metals, Shares NSC/KVP/Life Insurance Policies. The
peerJeve yeercee Hee@efueefme³eeB Decetle& ÒeefleYetefle³eeB nQ yeQkeÀ ieejbefì³eeB/ meeKe He$e, yener $eÝCe, intangible securities are –Bank Guarantees / Letters of Credit, book
®egkeÀewleer DeeMJeemeve He$e, vekeÀejelcekeÀ Hegveûe&nCeeefOekeÀej He$e, DeHebpeerke=Àle ÒeYeej debts, Letter of Comfort, Letter of Negative Lien, Unregistered Charge
Fl³eeefo. GOeej efoS ieS Oeve nsleg ÒeefleYetefle ÒeeHle keÀjves kesÀ meeceev³e lejerkesÀ nQ yebOekeÀ, etc. The common ways for obtaining security for moneys lent are -
efiejJeer, ¢efäyebOekeÀ Deewj Hegveûe&nCeeefOekeÀej He$e. yeQkeÀ $eÝCe SkeÌmeHeespej mes me=efpele keÀer Mortgage, Pledge, Hypothecation and lien The assets created out of
ieF& mebHeefÊe Hej ÒeLece ÒeYeej/DeLeJee meceªHe DeeOeej Hej meeceev³e efve³ece kesÀ Devegmeej the bank’s credit exposure are as a general rule charged to the bank by
yeQkeÀ keÀe ÒeYeej ope& efkeÀ³ee peeS. way of first charge /or on paripassu basis.
meeceev³eleë peye Yeer GHeueyOe nes/Devegcele nesves Hej ieejbìer keÀe Deeûen efkeÀ³ee peeS Guarantees are normally insisted upon whenever available/permissible
ieejbìer kesÀ ÒecegKe ÒekeÀej nQ- The main types of guarantors are: -
i) keWÀê/jep³e mejkeÀej Deewj [erDeeF&meerpeermeer, meerpeerìerSceSmeF& Deewj F&meerpeermeer i) Central/State Government and Central Government sponsored
pewmeer keWÀê mejkeÀej Üeje Òee³eespeve Speseqvme³eeB agencies like DICGC, CGTMSE, and ECGC.
ii) keÀejHeesjsìme kesÀ ÒeJele&keÀ / ÒecegKe mJeeceer ii) Promoters/Major owners of corporates.
iii) J³eeqkeÌle³eeW kesÀ ceeceues ceW efjMlesoejeW keÀer J³eeqkeÌleiele ieejbìer iii) Individual Guarantees of relatives in case of individuals
6. mebHeeefée&keÀ ÒeyebOeve kesÀ efJeefYeVe Henuet Fme ÒekeÀej nQ 6. The various aspects of collateral management are -
mebHeeefée&keÀ keÀes mJeerkeÀej keÀjves nsleg v³etvelece MeleXë mebHeeefée&keÀ keÀes JewOe Deewj ÒeJele&veer³e
Minimum conditions for the acceptance of collateral: For a collateral
yeveeves kesÀ efueS yeQkeÀ ³en megefveefM®ele keÀjlee nw efkeÀ mebHeeefée&keÀ kesÀ ªHe ceW mJeerkeÀej keÀer to be valid and enforceable the bank ensures that the assets accepted
ieF& Deeefmle³eeB efye¬eÀer ³eesi³e keÀevetveer ÒeJele&veer³e Deewj DeeJeM³ekeÀlee Heæ[ves Hej GmekeÀes as collateral are marketable, legally enforceable and can be taken control
efve³eb$eCe ceW efue³ee pee mekesÀ. ³en Yeer megefveefM®ele efkeÀ³ee peeS efkeÀ Deeefmle keÀe yeepeej of if necessary .It is also ensured that the market value of the asset is
cetu³e menpe efveOee&jCe ³eesi³e nes DeLeJee Gmes Gef®ele ªHe mes mLeeefHele Deewj mel³eeefHele readily determinable or can be reasonably established and verified.
efkeÀ³ee pee mekesÀ~ DeebleefjkeÀ efve³eb$eCe kesÀ GÎsM³e mes mebHeeefée&keÀ kesÀ ªHe ceW mJeerkeÀe³e& For internal control purposes, the bank has a list of types of assets
Deeefmle³eeW kesÀ ÒekeÀej Deewj ÒeeLeefcekeÀ ÒeefleYetefle kesÀ ªHe ceW ueer peeves Jeeueer Fve Òel³eskeÀ acceptable as collateral and the maximum loan to value ratio for each
Deeefmle³eeW kesÀ cetu³e DevegHeele kesÀ DeefOekeÀlece $eÝCe keÀer met®eer yeQkeÀ kesÀ Heeme nw mebHeeefée&keÀ of these assets taken as primary security. The bank also takes into
uesles mece³e yeQkeÀ meebefJeefOekeÀ yeeO³eleeDeeW keÀe Yeer O³eeve jKelee nw. account statutory restriction while taking collaterals.
Ke. mebHeeefée&keÀ keÀer JewOelee (b) Validity of collateral;
i) ÒeJele&veer³elee i) Enforceability
yeQkeÀ megefveefM®ele keÀjlee nw efkeÀ mebHeeefée&keÀ kesÀ meceLe&ve ceW $eÝCe omleeJespeerkeÀjCe Bank ensures that credit documentation supporting the collateral, is
meYeer mebyebefOele #es$eeefOekeÀejeW ceW keÀevetveer ªHe mes ÒeJele&veer³e nes Deewj GOeejkeÀlee& legally enforceable in all relevant jurisdictions and empowers the Bank
keÀer yeeO³eleeDeeW keÀes efJecegeqkeÌle nsleg efveyee&Oe ªHe mes mebHeeefée&keÀ keÀes ueeiet keÀjves to apply the collateral freely to discharge the borrower’s obligations.
nsleg yeQkeÀ keÀes DeefOekeÀej oslee nes~ ii) Title and ownership
ii) nkeÀ Deewj mJeeefcelJe Bank always verifies the existence and ownership of the assets being
yeQkeÀ ncesMee mebHeeefée&keÀ kesÀ ªHe ceW Deeefmle keÀe mJeerkeÀej keÀjves mes HetJe& GmekesÀ received as collateral before acceptance and ensures that there is no
DeeefmlelJe leLee mJeeefcelJe keÀe mel³eeHeve keÀjlee nw Deewj megefveefM®ele keÀjlee nw~ prior claim by any other party on the said collateral. Bank secures its
efkeÀ efkeÀmeer Dev³e He#e keÀe keÀefLele mebHeeefée&keÀ Hej keÀesF& HetJe& oeJee veneR nw. $eÝCe control of the collateral prior to the draw down of credit facilities.
megefJeOee kesÀ [ê@ [eGve mes HetJe& ner yeQkeÀ mebHeeefée&keÀ kesÀ efve³eb$eCe keÀes megjef#ele Information on collaterals is provided to Top Management periodically
keÀjlee nw~ $eÝCe peesefKece kesÀ ÒeyebOeve kesÀ mejueerkeÀjCe kesÀ efueS Meer<e& ÒeyebOeve keÀes to facilitate management of credit risk. Charges on collaterals are
mebHeeefée&keÀ Hej met®evee DeeJeefOekeÀ ªHe mes oer peeleer nw~ mebHeeefée&keÀ Hej lelHejlee mes promptly registered with the relevant authorities wherever applicable.
ÒeYeej, peneB Leer ueeiet nw, Hebpeerke=Àle efkeÀS peeles nw~ c) Loan-to-value ratios
ie) cetu³e DevegHeele mes $eÝCe Bank has specified the maximum loan-to-value ratio (margin) for
yeQkeÀ ves ÒeeLeefcekeÀ ÒeefleYetefle kesÀ ªHe ceW mJeerkeÀej keÀer peeves Jeeueer ÒecegKe Deeefmle³eeW kesÀ major types of asset to be accepted as primary security. Such ratios are
efueS cetu³e DevegHeele (ceeefpe&ve) mes DeefOekeÀlece $eÝCe efveOee&efjle efkeÀ³ee nw~ Ssmes DevegHeele commensurate with the relative risk of the assets and should be able to
Deeefmle keÀer mebyebefOele peesefKece kesÀ DeevegHeeeflekeÀ nesles nQ Deewj mebHeeefée&keÀ keÀer Jemetueer kesÀ provide an adequate buffer against potential losses in realising the
mece³e nesvesJeeueer mebYeeJ³e neefve kesÀ efJe©× He³ee&Hle ÒeeflejesOe Òeoeve keÀjles collateral
nQ~ d) Valuation
(Ie) cetu³eebkeÀve Bank has a Board approved policy in place for valuation of properties
yeQkeÀ kesÀ SkeÌmeHeespej nsleg mJeerkeÀej keÀer ieF& mebHeefÊe cetu³eebkeÀve kesÀ efueS yeQkeÀ kesÀ yees[& accepted for bank’s exposures, where Basis of valuation, Qualification
Üeje Devegceesefole veerefle nw, efpemeceW cetu³eebkeÀve keÀe DeeOeej, cetu³eebkeÀkeÀ keÀer Den&lee of Valuer and Frequency of revaluation are laid down for compliance
Deewj Hegvecet&u³eebkeÀve keÀer yeejbyeejlee yeQkeÀ ceW DevegHeeueve nsleg efveOee&efjle keÀer ieF& nw~ across the bank.
149
(*) mebHeeefée&keÀ keÀes megjef#ele jKevee leLee GmeceW HengB®e keÀe efve³eb$eCe (e) Safe keeping of collateral and control to their access
mebHeeefée&keÀ kesÀ mJeerkeÀejves, efveiejeveer leLee megjef#ele DeefYej#ee kesÀ Devegceesove keÀe ÒeeefOekeÀej Authority and responsibility has been delegated to relevant individuals
Deewj GÊejoeef³elJe mebyebefOele J³eeqkeÌle³eeW Deewj efJeYeeieeW keÀes efo³ee ie³ee nw~ and departments for approving the acceptance, monitoring or safe
(®e) DeefleefjkeÌle/mebHeeefée&keÀ kesÀ DevegjesOe keÀer keÀe³e&efJeefOe keÀe mHeä omleeJespeerkeÀjCe efkeÀ³ee custody of collaterals
ie³ee nw~ (f) Additional / Replacement of collateral;
(í) yeercee Procedures for requesting additional collateral are clearly documented
meYeer Hee$e mebHeeefée&keÀ, efpevns efJeMes<e ªHe mes ítì oer ieF& nw GvnW íesæ[keÀj, mebyebefOele (g) Insurance;
All eligible collaterals except those specially exempted are covered
peesefKece nsleg yeercee Üeje mebjef#ele nQ Deewj FmekesÀ efueS efJemle=le efoMeeefveoxMe lew³eej by insurance for relevant risks and detailed guidelines for the same
efkeÀS ieS nQ~ are in place
(pe) mebHeeefée&keÀ keÀer efye¬eÀer (h) Sale of collateral;
mebHeeefée&keÀ kesÀ mece³e Hej HeefjmeceeHeve kesÀ efueS yeQkeÀ keÀer megmHeä Deewj me]Kle keÀe³e&efJeefOe The Bank has clear and robust procedure for the timely liquidation of
nw~ yeQkeÀ kesÀ mebHeeefée&keÀ DeLeJee $eÝCe peesefKece MeecekeÀesb keÀer ÒecegKe peesefKece ef®eblee veneR collateral.The Bank has no major risk concentrations of collaterals or
nw~ credit risk mitigants.
(Ke) yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer) B: Bank Swadesi(Subsidiary)
mebHeeefée&keÀ cetu³eebkeÀve nsleg yeQkeÀ mJeosMeer keÀer veerefle SJeb keÀe³e& efJeefOe nw pees yeQkeÀ Dee@]HeÀ Bank Swadesi has policy and processes for collateral valuation, based
Fb[esvesefMe³ee efJeefve³eceve Deewj yebOekeÀ $eÝCe nsleg jeäêr³e efJeJeskeÀ Hej DeeOeeefjle nw~ ³eefo on Bank of Indonesia Regulation and national discretions for mortgage
mebHeeefée&keÀ keÀe cetu³e ³etSme [euej 200,000 mes DeefOekeÀ nw lees mJeleb$e cetu³eebkeÀve loan. Independent appraisal is made if the value of collateral is above
USD 200,000.Liquidation value is calculated based on type of
efkeÀ³ee peelee nw~ mebHeeefée&keÀ kesÀ mJeªHe Hej DeeOeeefjle HeefjmeceeHeve cetu³e keÀer meceer#ee collateral. Collateral value is reviewed every year. The main type of
keÀer peeleer nw~ Yetefce SJeb YeJeve kesÀ ªHe ceW ÒecegKe ªHe mes mebHeeefée&keÀ mJeerkeÀej efkeÀ³ee collateral taken is Land & Buildings. Generally personal or third
peelee nw~ meeceev³elee J³eeqkeÌleiele SJeb Dev³e He#e ieejbìer veneR ueer peeleer~ keWÀêerkeÀjCe party guarantee is not taken. Sectoral caps in lending are in place to
nsleg GOeej osves keÀer #es$eer³e meercee efveOee&efjle keÀer peeleer nw~ yeQkeÀ keÀes mebHeeefée&keÀ DeLeJee take care of concentrations. The Bank has no major risk concentrations
$eÝCe peesefKece MeecekeÀeW keÀer ÒecegKe peesefKece keÀer ef®eblee veneR nw. of collaterals or credit risk mitigants.
cee$eelcekeÀ ÒekeÀìveë Quantitative Disclosures:
(Ke) ceevekeÀ ¢efäkeÀesCe kesÀ Debleie&le ÒekeÀì $eÝCe peesefKece (b) For disclosed credit risk portfolio under
mebefJeYeeie kesÀ efueS kegÀue $eÝCe peesefKece efvecveefueefKele the standardised approach, the
Üeje megjef#ele nw~ total exposure that is covered by:
• Hee$e efJeÊeer³e mebHeeefée&keÀ; ceeefpe&ve (ns³ej keÀì) ueeiet • eligible financial collateral:
keÀjves kesÀ yeeo ©.8259.43 keÀjesæ[ after the application of haircuts. Rs. 8259.43 Crores

ÒeefleYetelf ekeÀjCe ë ceevekeÀerke=Àle ¢efäkeÀesCe nsleg ÒekeÀìve Securitisation: disclosure for standardised approach
iegCeelcekeÀ ÒekeÀìerkeÀjCe Qualitative Disclosures
(keÀ) ÒeefleYeteflekeÀjCe kesÀ mebyebOe ceW meeceev³e iegCeelcekeÀ ÒekeÀìve (a) The general qualitative disclosure requirement
DeeJeM³ekeÀlee, efvecve mebyebOeer efJe®eej-efJeceMe& keÀes Meeefceue keÀjles with respect to securitisation, including a
ngSë discussion of:
• ÒeefleYeteflekeÀjCe ef¬eÀ³eekeÀueeHe kesÀ mebyebOe ceW yeQkeÀ keÀe Òe³eespeve, • the bank’s objectives in relation to securitisation
Fme yeele keÀes Meeefceue keÀjles ngS efkeÀ efkeÀme efmLeefle lekeÀ ³es activity, including the extent to which these
ef¬eÀ³eekeÀueeHe Debleefve&efnle ÒeefleYetefle SkeÌmeHeespej kesÀ $eÝCe activities transfer credit risk of the underlying Bank has
pees e f K ece keÀes yeQ k eÀ mes Dev³e FkeÀeF& ³ eeW ceW ues k eÀj yeQkeÀ ves DeHeveer securitised exposures away from the bank to other not
efkeÀS peeles nwb~ keÀesF& Yeer entities; securitized
• ÒeefleYeteflekeÀjCe Òeef¬eÀ³ee ceW yeQkeÀ Üeje Deoe keÀer ie³eer YetefcekeÀe Deeefmle keÀes • the roles played by the bank in the securitisation any of its
SJeb Ssmes Òel³eskeÀ keÀe³e& ceW yeQkeÀ keÀer mebefueHlelee kesÀ efJemleej ³eLee process31 and an indication of the extent of the assets as
keÀe met®ekeÀebkeÀ; Deewj 31.03.2009 bank’s involvement in each of them; and on
• efve³eecekeÀ Hetbpeer ¢efäkeÀesCe efpemekeÀe yeQkeÀ DeHeveer ÒeefleYeteflekeÀjCe ÒeefleYetefleke=Àle • the regulatory capital approach that the bank
31.03.2009
mes mebyebefOele ef¬eÀ³eekeÀueeHeeW kesÀ efueS Heeueve keÀjlee nw ~ veneR efkeÀ³ee nw~ follows for its securitisation activities.
(b) Summary of the bank’s accounting policies for
(Ke) ÒeefleYetefle mes mebyebefOe ef¬eÀ³eekeÀueeHeesb kesÀ efueS yeQkeÀ keÀer uesKee veerefle³eeW securitisation activities,
keÀe meejebMe including:
• efye¬eÀer HejueeYe keÀer ceev³elee; Deewj • recognition of gain on sale; and
• yeveeS jKes ieS efnleeW kesÀ cetu³eebkeÀve kesÀ efueS cegK³e OeejCeeSb, • key assumptions for valuing retained interests,
efHeíueer efjHeesefì&ie DeJeefOe kesÀ yeeo kesÀ efkeÀmeer Yeer cenlJeHetCe& including any significant changes since the last
HeefjJele&veeW keÀes Meeefceue keÀjles ngS Deewj Ssmes HeefjJele&veeW keÀe reporting period and the impact of such changes;
ÒeYeeJe (c) Names of ECAIs used for securitisations and the
(ie) ÒeefleYeteflekeÀjCe nsleg GHe³eesie ceW ueer ie³eer F&meerSDeeF& keÀe veece, types of securitisation exposure for which each
ÒeefleYeteflekeÀjCe kesÀ ÒekeÀej efpemekesÀ efueS Òel³eskeÀ SpeWmeer keÀe GHe³eesie agency is used.
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efkeÀ³ee peelee nw~ Quantitative Disclosures
cee$eelcekeÀ ÒekeÀìveë (d) The total outstanding exposures securitised by the bank
and subject to the securitisation framework by exposure
(Ie) yeQkeÀ Üeje ÒeefleYetefleke=Àle kegÀue yekeÀe³ee SkeÌmeHeespej SJeb SkeÌmeHeespej type.
ìeFHe Üeje ÒeefleYeteflekeÀjCe ÖesÀceJeke&À kesÀ DeO³eOeerve (e) For exposures securitised by the bank and subject to
(*) yeQkeÀ Üeje ÒeefleYetefleke=Àle SkeÌmeHeespejeW kesÀ efueS SJeb ÒeefleYeteflekeÀjCe the securitisation framework:
ÖesÀceJeke&À kesÀ DeO³eOeerve • amount of impaired/past due assets securitised; and
• ÒeefleYeteflele Devepe&keÀ/efHeíueer os³e Deeefmle³eeW keÀer jeefMe; Deewj • losses recognised by the bank during the current period
• ®eeuet DeJeefOe kesÀ oewjeve yeQkeÀ Üeje ceev³e keÀer ieF& neefve³eeW, SkeÌmeHeespej broken down by exposure type.
ìeFHe Üeje yeéskeÀve [eGve (f) Aggregate amount of securitisation exposures retained
(®e) yeveeF& jKeer ie³eer DeLeJee Kejeoer keÀer ie³eer ÒeefleYeteflekeÀjCe SkeÌmeHeespej or purchased36 broken down by exposure type.
keÀer meceûe jeefMe, SkeÌmeHeespej ìeFHe Üeje yeéskeÀve [eGve (g) Aggregate amount of securitisation exposures retained
(í) yeveeF& jKeer ie³eer DeLeJee Kejeroer ie³eer ÒeefleYetlekeÀjCe SkeÌmeHeespej Metv³e or purchased broken down into a meaningful number
keÀer meceûe jeefMe~ peesefKece Oeeefjle meercee keÀer Jeebíveer³e mebK³ee ceW of risk weight bands. Exposures that have been deducted NIL
yeéskeÀve [eGve~ SkeÌmeHeespej efpevnW HetCe& ªHe ceW efì³ej-I Hetbpeer, $eÝCe entirely from Tier 1 capital, credit -enhancing I/Os
deducted from Total Capital, and other exposures
Je=efOo DeeF&/Dees keÀes kegÀue Hetbpeer ceW mes keÀce efkeÀ³ee ie³ee nw Deewj
deducted from total capital should be disclosed separately
Dev³e SkeÌmeHeespej efpevns kegÀue Hebtpeer ceW mes keÀce efkeÀ³ee ie³ee nw keÀes by type of underlying exposure type.
Debleefve&efnle SkeÌmeHeespej ìeFHe Üeje Deueie mes yelee³ee peevee
(h) Summary of securitisation activity presenting a
®eeefnS~ comparative position for two years, as a part of the
(pe) oes Je<eeX kesÀ efueS legueveelcekeÀ efmLeefle Òemlegle keÀjles ngS ÒeefleYeteflekeÀjCe Notes on Accounts to the balance sheet:
keÀe³e&keÀueeHe keÀe meejebMe, legueveHe$e kesÀ meeLe uesKeeW Hej veesìeW kesÀ • total number and book value of loan assets securitised
SkeÀ Yeeie kesÀ ªHe ceW – by type of underlying assets;
• ÒeefleYeteflele $eÝCe Deeefmle³eeW keÀer kegÀue mebK³ee Deewj yener cetu³e • sale consideration received for the securitised assets
Debleefve&efnle Deeefmle³eeW kesÀ ÒekeÀej Üeje and gain/loss on sale on account of securitisation; and
• ÒeefleYetefle Deeefmle³eeW kesÀ efueS ÒeeHle efye¬eÀer cetu³e Deewj ÒeefleYeteflekeÀjCe • form and quantum (outstanding value) of services
kesÀ HeefjCeecemJeªHe efye¬eÀer Hej ueeYe-neefve Deewj provided by way of credit enhancement, liquidity
• $eÝCe Je=efOo, lejuelee meHeesì&, ÒeefleYeteflekeÀjCe kesÀ HeM®eele Deeefmle support, post-securitisation asset servicing, etc.

uesve-osve yener ceW yeepeej peesefKece Market risk in trading book
iegCeelcekeÀ ÒekeÀìveë Qualitative disclosures
(keÀ) ceevekeÀ ¢efäkeÀesCe ceW Meeefceue Heesì&HeÀesefue³eeW keÀes Meeefceue keÀjles ngS yeepeej peesefKece (a) The general qualitative disclosure requirement for market risk including
nsleg meeceev³e iegCeelcekeÀ ÒekeÀìve DeeJeM³ekeÀlee the portfolios covered by the standardised approach.
(S) yeQkeÀ Dee@]HeÀ Fbef[³ee A: BANK OF INDIA
uesve-osve yener ceW yeQkeÀ efveJesMeeW kesÀ ' uesve-osve nsleg Oeeefjle ' SJeb efye¬eÀer nsleg GHeueyOe In Trading book the Bank holds “Held for Trading “(HFT) and
Heesì&HeÀesefue³eeW keÀes Oeeefjle keÀjlee nw~ Dev³e Deeefmle³eeW-DeLee&led HeefjHekeÌJelee Heesì&HeÀesefue³ees “Available for Sale “(AFS) portfolios of investments. The rest of the
Deewj DeefûeceeW keÀes Oeeefjle efveJesMe kesÀ Debleie&le efveJesMeeW keÀes yeQeEkeÀie yener kesÀ ªHe ceW assets – i.e. Investments under Held to Maturity portfolio and advances
ceevee peelee nw~ veer®es yeepeej peesefKece ÒeyebOeve Òe³eespeve SJeb veerefle³eeW keÀe mebef#eHle y³eesje - are treated as Banking Book. Given below is brief description of the
efo³ee ie³ee~ Market Risk Management objectives and policies.
(i) keÀe³e&veerelf e³eeB SJeb Òeef¬eÀ³eeSbë
(i) Strategies and Processes:
yeepeej peesefKece ÒeyebOeve kesÀ Debleie&le lejuelee peesefKece, y³eepeoj peesefKece, Under Market Risk Management, Liquidity Risk, Interest Rate Risk,
efJeosMeer efJevece³e peesefKece SJeb F&eqkeÌJeìer keÀercele peesefKece keÀer efveiejeveer keÀer peeleer Foreign Exchange Risk, and Equity Price risk are monitored. Bank is
nw~ yeQkeÀ Jele&ceeve ceW eEpeHle (keÀceeef[ìer) ceW uesve-osve veneR keÀj jne nw~ not currently trading in commodities.
lejuelee peeseKf ece
Liquidity Risk
lejuelee peesefKece keÀer efveiejeveer kesÀ efueS iewHe efJeMues<eCe keÀe Heeef#ekeÀ DeeOeej Hej
DevegHeeueve efkeÀ³ee peelee nw~ meb³eceer iewHe mes meb®e³eer DeeGìHeÌuees keÀe ÒeefleMele Gap analysis is followed for monitoring Liquidity risk on a fortnightly
efvekeÀeueve kesÀ efueS Òeg[Wefme³eue meercee keÀe GHe³eesie efkeÀ³ee peelee nw~ 28 efoveeW basis. Prudential limit - for percentage of cumulative gap to cumulative
lekeÀ kesÀ DeuHeeJeefOe yekesÀì kesÀ efueS Yeejleer³e efj]peJe& yeQkeÀ kesÀ efveoxMeeW kesÀ outflow - based on Reserve Bank of India guidelines for the short-
DeO³eOeerve efveiejeveer keÀer peeleer nw~ FmekesÀ DeefleefjkeÌle Òeg[Wefme³eue meerceeSb yeepeej term buckets up to 28 days is monitored. Besides, prudential limits
GOeej kesÀ efueS keÀece keÀjleer nw- owefvekeÀ SJeb Deewmele keÀe@ue GOeej, Deeblej yeQkeÀ are in place for market borrowing – Daily and average call borrowing
– Inter Bank Liabilities, Purchased funds etc.
os³eleeS, Kejeroer ie³eer efveefOe³eeb Deeefo~
TB®es cetu³e keÀer SkeÀ cegMle peceejeefMe³eeW keÀer efveiejeveer meeHleeefnkeÀ DeeOeej Hej High value bulk deposits are monitored on a weekly basis. Short-term
151
keÀer peeleer nw~ DeuHeeJeefOe [e³eveeefcekeÀ lejuelee efJeJejCeer lejuelee efmLeefle keÀe dynamic liquidity statement is prepared on a fortnightly basis to assess
DeekeÀueve keÀjves kesÀ efueS Heeef#ekeÀ DeeOeej Hej lew³eej keÀer peeleer nw pees J³eJemee³e the liquidity position, which takes into account the business growth.
Je=ef× keÀes O³eeve ceW jKekeÀj ®eueleer nw~ SkeÀ DeekeÀeqmcekeÀ efveefOe ³eespevee leelkeÀeefuekeÀ A contingency funding plan is in place to meet the emergencies. The
DeeJeM³ekeÀleeDeeW keÀes Hetje keÀjves kesÀ efueS lew³eej keÀer ie³eer nw~ ³eespevee keÀe plan is tested on a quarterly basis. Stress Testing is also done on a
efleceener DeeOeej Hej Hejer#eCe efkeÀ³ee peelee nw~ yeQkeÀ keÀes mebYeeefJele vegkeÀmeeve keÀe quarterly basis to assess possible loss to Bank if there is any liquidity
DeekeÀueve keÀjves kesÀ efueS efleceener DeeOeej Hej mì^sme Hejer#eCe Yeer efkeÀ³ee peelee crisis and if funds are to be raised from the market to meet the
nw~ ³en Ssmeer efmLeefle ceW peye keÀesF& lejuelee mebyebOeer lekeÀueerHeÀ nes Deewj ³eefo contingencies.
efveefOe³eeb DeekeÀeqmcekeÀleeDeeW keÀes Hetje keÀjves kesÀ efueS yeepeej mes GþeF& peeveer neW~ Interest Rate Risk
y³eepe oj peesefKece Gap analysis is used to assess the impact on the Net Interest Income
efHeíues 12 ceen kesÀ oewjeve SJeb Deieues efJeÊeer³e Je<e& lekeÀ yeQkeÀ keÀer efveJeue y³eepe of the bank for the next 12 months and till the next financial year. The
Dee³e Hej ÒeYeeJe keÀe DeekeÀueve keÀjves kesÀ efueS iesHe efJeMues<eCe GHe³eesie ceW efue³ee Bank also uses duration gap analysis. Prudential limits have been
peelee nw~ yeQkeÀ DeJeefOe iesHe efJeMues<eCe keÀes Yeer GHe³eesie ceW ueslee nw~ os³eleeDeeW fixed for duration of liabilities. Bank’s investments portfolio is
keÀer DeJeefOe kesÀ efueS Òeg[Wefme³eue meerceeSb efve³ele keÀer ie³eer nQ~ yeQkeÀ kesÀ efveJesMe monitored on basis of duration analysis.
Heesì&HeÀesefue³eeW keÀer DeJeefOe DeeOeej Hej efveiejeveer keÀer peeleer nQ~ VaR methodology is followed for dated securities under SLR and
SmeSueDeej SJeb iewj SmeSueDeej (osMeer³e) Òeg[Wefme³eue meerceeDeeW kesÀ Debleie&le Non SLR (domestic) Prudential limits for VaR have been fixed and
efoveebefkeÀle ÒeefleYetefle kesÀ efueS yeerSDeej He×efle DeHevee³eer peeleer nw~ JeerSHeer kesÀ daily monitoring is being done and reported to Top Management.
efueS ³en efve³ele keÀer ie³eer nw SJeb owefvekeÀ DeeOeej Hej efveiejeveer keÀer pee jner nw SJeb Foreign investments in dated securities are normally hedged and the
G®®e ÒeyebOeve keÀes yelee³ee pee jne nw~ efoveebefkeÀle ÒeefleYetefle³eeW ceW efJeosMeer efveJesMe interest rate risk is minimal.
meeceev³ele³ee nwpe efkeÀS peeles nQ SJeb y³eepe oj peesefKece efvecvelece nw~ Stress Testing is done to assess the impact on Economic Value of
F&eqkeÌJeìer kesÀ DeeefLe&keÀ cetu³e Hej ÒeYeeJe keÀe DeekeÀueve 200 yesmesme HeeF¥ì Üeje Equity by infusing a shock of change in market rate by 200 basis
yeepeej oj ceW HeefjJele&ve keÀe mee@keÀ ueieekeÀj efkeÀ³ee peelee nw~ points.
efJeosMeer efJeefvece³e peeseKf eceë
Foreign Exchange Risk
yeQkeÀ ves efJeefYeVe cegêeDeeW ceW efJeosMeer efJeefvece³e SkeÌmeHeespej kesÀ efueS DeefOekeÀlece
[sueeFì SJeb DeesJejveeFì SkeÌmeHeespej efve³ece efkeÀ³ee nw~ FmekesÀ DeueeJee, vegkeÀmeeve The Bank has fixed maximum daylight and overnight exposure for
jeskeÀ meercee, ueeYe meercee SJeb SkeÀue J³eJenej meerceeSb [eruejeW kesÀ HeÀesjskeÌme foreign exchange exposure in various currencies. Also, stop loss
Heefj®eeueveeW Hej efveiejeveer jKeves kesÀ efueS yevee³eer ie³eer nQ~ limit, take profit limit and single deal limits are in place for monitoring
the forex operations of the dealers.
vesì DeesHeve HeespeerMeve nsleg Òeg[Wefme³eue meercee efve³ece keÀjkesÀ [sefjJesefìJe Hej HeerJeer Je
kesÀHe jKee peelee nw~ Derivative transactions are monitored by fixing prudential limit for
net open position and a cap for PV01 on the outstanding derivatives.
F&ekq eÌJeìer keÀercele peeseKf ece
yeQkeÀ keÀer mJeosMeer efveJesMe veerefle ves F&eqkeÌJeìer [eruejeW kesÀ efueS vegkeÀmeeve jeskeÀ Equity Price Risk.
meerceeSb efve³ele keÀer nQ~ G®®elece ÒeyebOeve keÀes owefvekeÀ DeeOeej Hej mebJ³eJenejeW SJeb The bank’s domestic investment policy has fixed stop loss limits for
ueeYe keÀer efjHeesefì¥ie keÀer peeleer nw~ equity dealers. Daily reporting to Top Management on the transactions
(ii) yeepeej peesefKece ÒeyebOeve keÀe³e& keÀe æ{e®ee SJeb mebieþve
and profit is done.
peesefKece ÒeyebOeve yees[& meb®eeefuele keÀe³e& nw leerve mlejeW Hej meHeesì& efkeÀ³ee peelee nw- (ii) Structure and Organisation of Market Risk Management function:
osKeYeeue keÀjves SJeb efveoxMe peejer keÀjves kesÀ efueS yees[& keÀer peesefKece ÒeyebOeve Risk Management is a Board driven function supported by three
meefceefle, peneB keÀneR DeeJeM³ekeÀ nes/peesefKece ÒeyebOeve veerefle³eeb Deeefo Devegceesefole levels-. Risk Management Committee of the Board for overseeing
and issuing directions, wherever necessary / approving Risk
keÀjves kesÀ efueS Deeefmle os³elee ÒeyebOeve meefceefle pees veerefle efJe<e³eeW Hej efJe®eej Management Policies etc., Asset Liability Management Committee
keÀjleer nw SJeb peesefKece ÒeyebOeve keÀ#e kesÀ meeLe peceerveer mlej Hej meHeesì& Òeoeve (ALCO) who consider policy issues and with Risk Management Cell
keÀjleer nw~ Deeefmle os³elee ÒeyebOeve meefceefle³eeb efJeosMeer kesÀvêeW ceW Yeer Heefj®eeueve ceW providing support at the ground level. Asset Liability Management
nQ~ Committees are operational at foreign centres also.
(iii) peesefKece efjHeesefì¥ie keÀe mkeÀesHe SJeb Òeke=Àefle/DeLeJee ceeHeebkeÀve ÒeCeeueer (iii) Scope and nature of risk reporting and / or measurement systems:
mJeosMeer keÀejesyeej kesÀ mebyebOe yeepeej peesefKece keÀe ÒeyebOeve keÀjves kesÀ efueS Yeejleer³e In respect of domestic business the guidelines stipulated by RBI for
efj]peJe& yeQkeÀ Üeje efveOee&efjle efoMeeefveoXMeeW keÀe Heeueve efkeÀ³ee peelee nw~ pewmes efkeÀ managing Market Risk is followed such as – Preparation of Interest
ceeefmekeÀ DeeOeej Hej y³eepe oj mebJesoveMeeruelee efJeJejCe lew³eej efkeÀ³ee peevee- Rate Sensitivity statement on a monthly basis – Duration analysis of
owefvekeÀ DeeOeej Hej uesve-osve yener ceW efveJesMeeW keÀe DeJeefOe efJeMues<eCe-owefvekeÀ investments in the Trading book on a daily basis – VaR calculation of
DeeOeej Hej JeerSDeej uesve-osve yener efveJesMe F&eqkeÌJeìer Heesì&HeÀesefue³eeW keÀes íesæ[keÀj- trading book investments on a daily basis excepting the equity portfolio
efleceener DeeOeej Hej lejuelee peesefKece/yeepeej peesefKece kesÀ efueS mì^sme Hejer#eCe – conducting stress test for liquidity risk / market risk on a quarterly
basis. – Duration analysis of domestic balance sheet and impact on
keÀjvee, mJeosMeer legueve He$e keÀe DeJeefOe efJeMues<eCe Deewj F&eqkeÌJeìer kesÀ DeeefLe&keÀ the Economic Value of Equity on a quarterly basis. Interest Rate
cetu³e Hej efleceener DeeOeej Hej ÒeYeeJe Hej meceer#ee keÀer peeleer nw Deewj DeukeÀes sensitivity is reviewed on a monthly basis at the foreign centres and
Üeje keÀeHeexjsì mlej Hej efleceener DeeOeej Hej meceer#ee keÀer peeleer nw~ on a quarterly basis by ALCO at the corporate level
yeepeej GOeej uesve-osve kesÀ mebyebOe ceW Yeejleer³e efj]peJe& yeQkeÀ kesÀ efoMeeefveoxMeeW kesÀ Various prudential measures have been put in respect of market
DevegªHe lejuelee peesefKece keÀer efveiejeveer kesÀ efueS efJeefYeVe Òeg[WefmeSue GHee³e efkeÀS borrowing and lending in conformity with RBI guidelines for
ieS nQ~ ceeefmekeÀ DeeOeej Hej æ{eb®eeiele lejuelee efJeJejCeer Heeef#ekeÀ DeeOeej Hej monitoring liquidity risk. Structural Liquidity statement is prepared
152
lew³eej keÀer peeleer nw Deewj SSuemeerDeeW keÀes efjHeesì& keÀer peeleer nw~ Debleje&äêr³e on monthly basis and Short Term Dynamic Liquidity statement on a
Heefj®eeueveeW keÀer æ{eb®eeiele lejuelee keÀeHeexjsì mlej Hej efleceener DeeOeej Hej keÀer fortnightly basis and reported to ALCO. Structural liquidity of
pee jner nw~ international operations is being done on a quarterly basis at the
corporate level.
mì^sme Hejer#eCe SJeb F&eqkeÌJeìer kesÀ DeeefLe&keÀ cetu³e Hej ÒeYeeJe DeukeÀes keÀes efjHeesì&
The results of the Quarterly study on Stress Testing and Impact on
efkeÀ³ee peelee nw~ uesve-osve yener efmLeefle-DeJeefOe SJeb yeerSDeej owefvekeÀ DeeOeej Hej Economic Value of Equity is reported to ALCO. Trading book position
G®®elece ÒeyebOeve keÀes efjHeesì& efkeÀ³ee peelee nw~ – Duration and VaR is reported daily to Top Management.
(iv) nweEpeie/DeLeJee peesefKece keÀce keÀjves kesÀ efueS veerefle³eebë (iv) Policies for hedging and / or mitigating risk.
Deeefmle os³elee ÒeyebOeve SJeb yeepeej peesefKece ÒeyebOeve mes mebyebefOele efJemle=le veerefle³eeW keÀe Detailed policies are operational for Asset Liability Management and
keÀe³ee&vJe³eve nes jne nw pees yeepeej peesefKece keÀer efveiejeveer kesÀ efueS efJeefYeVe jCeveerefle³eeW Market Risk Management, which deal in detail the various strategies
SJeb Òeef¬eÀ³eeDeeW Hej efJemleej mes ÒekeÀeMe [eueleer nw~ and processes for monitoring Market Risk.
(yeer) yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer) B: Bank Swadesi (Subsidiary)
yeQkeÀ kesÀ efueS yeepeej peesefKece ÒeYeeJe veieC³e nw, yeQkeÀ mJeosMeer keÀes yeepeej peesefKece The Market risk impact for the bank is negligible. Bank Swadesi is
mes ítì oer ie³eer nw keÌ³eeWefkeÀ FmekesÀ uesve-osve efJeefve³eceve kesÀ Devegmeej 2 efceveer, ³etSme exempted for Market Risk as its transaction is below USD 2 Mn as
[e@uej mes keÀce jnles nQ~ per Regulations
cee$eelcekeÀ ÒekeÀìve Quantitative disclosures
(yeer) efvecveefueefKele kesÀ efueS Hetbpeer DeeJeM³ekeÀlee (b) The capital requirements for:
• y³eepeoj peesefKece ©. 655.54 keÀjesæ[ • interest rate risk: Rs. 655.54 Crores
• F&eqkeÌJeìer efmLeefle peesefKece SJeb ©. 173.65 keÀjesæ[ • equity position risk: and Rs. 173.65 Crores
• efJeosMeer efJeefvece³e peesefKece ©. 14.48 keÀjesæ[ • foreign exchange risk: Rs. 14.48 Crores
leeefuekeÀe [erSHeÀ -9 Table DF-9
Heefj®eeueveelcekeÀ - peeseKf ece Operational risk
iegCeelcekeÀ ÒekeÀìve Qualitative disclosures

• In addition to the general qualitative disclosure requirement, the
• meeOeejCe iegCeelcekeÀ ÒekeÀìve DeHes#ee kesÀ DeefleefjkeÌle efpemekesÀ efueS yeQkeÀ Den&lee -
approach (es) for operational risk capital assessment for which the
ÒeeHle nw Gme Heefj®eeueve peesefKece HetBpeer efveOee&jCe nsleg yeQkeÀ keÀe (kesÀ) ÒemleeJe bank qualifies.
S. yeQkeÀ Dee@H]eÀ Fbef[³ee A: BANK OF INDIA
yeQkeÀ keÀejesyeej keÀer efJeefYeVe He×efle³eeW kesÀ lenle mecemle DeeefLe&keÀ GlHeeoeW, Òeef¬eÀ³eeDeeW The Bank assesses and identifies operational risks inherent in all the
Deewj ÒeCeeefue³eeW kesÀ Heefj®eeueve peesefKece keÀe melele efveOee&jCe Deewj DeefYeefveOee&jCe material products, processes and systems under different Lines of
keÀjlee nw~ mecemle ve³es GlHeeo, ieefleefJeefOe³eeB Deewj ÒeCeeefue³eeB Heefj®eeueve peesefKece Business on ongoing basis. All new products, activities and systems
are being routed through Committee on Operational Risk Management
ÒeyebOeve meefceefle (meerDeesDeejSce) kesÀ ceeO³eece mes keÀe³ee&eqvJele nesleer nw~ G®®e peesefKece (CORM). The Loss Data analysis is done on half yearly basis to
GvcegKe GlHeeo leLee keÀejesyeej He×efle keÀe efveOee&jCe keÀjves Deewj Gmes keÀce keÀjves kesÀ assess the high-risk prone product and business lines and adopt
GHee³e DeHeveeves nsleg íceener DeeOeej Hej neefve mebyebOeer [eìe keÀe efJeMues<eCe neslee nw~ mitigating measures.
efveosMekeÀeW keÀer peesefKece ÒeyebOeve meefceefle (DeejkeÀe@ce) keÀer cebpetjer kesÀ yeeo yees[& Heefj®eeueve The Board after clearance by the Risk Management Committee of
peesefKece ÒeyebOeve Hej veerefle³eeW mebyebOeer efveCe&³e ueslee nw, Gmemes veer®es nw~ keÀe³e&HeeuekeÀ Directors (RCom) decides on policies on Operational Risk
efveosMekeÀ keÀer DeO³e#elee ceW ieefþle meerDeesDeejSce, cegK³e peesefKece DeefOekeÀejer, DeejkeÀe@ce Management. Down below is the CORM headed by Executive
Director. The Chief Risk Officer implements the directives of R.Com
kesÀ efveosMeeW keÀes keÀe³ee&eqvJele keÀjles nw Deewj Heefj®eeueve peesefKece ÒeyebOeve Hej jespeevee and overseas day-to-day Operational Risk Management. The
osKejsKe keÀjles nwb~ keÀejesyeej Heefj®eeueve peesefKece ÒeyebOeve meefceefle (yeerDeesDeejSce) committee of Business Operational Risk Managers (BORM) and
Deewj peesefKece ÒeyebOeve efJeMes<e%e, peesefKece Deewj mJe-efveOee&jCe, ÒecegKe peesefKece mebkesÀlekeÀeW, Risk Management Specialists gives feedback on the Risk and Self-
assessment, Key Risk Indicators, mapping of products to Business
keÀejesyeej He×efle kesÀ Devegmeej GlHeeoeW keÀer ³eespevee Deeefo Hej HeÀer[ ye@keÀ osles nw~
Lines, etc.
DeejkeÀe@ce keÀes OeesKeeOeæ[er efJeMues<eCe, neefve [eìe efJeMues<eCe Deewj FbHe@keÌì ÖeÀerkeÌJeWmeer
Risk reporting in the form of Fraud Analysis, Loss Data Analysis and
efJeMues<eCe kesÀ ©He ceW peesefKece efjHeesefì¥ie DeeJeefOekeÀ ©He mes keÀer peeleer nw~ OeesKeeOeæ[er Impact Frequency Analysis is done to R.Com. Risk related reporting
leLee mebye× efjHeeWefì¥ie yees[& keÀer uesKee Hejer#ee meefceefle keÀes keÀer peeleer nw~ Heefj®eeueve on Housekeeping matters, Reconciliation etc. is done to CORM
peesefKece keÀes yesefmekeÀ Fbef[kesÀìj De@Òees®e kesÀ peefjS efveOee&efjle (keÌJeebefìHeÀeF&) efkeÀ³ee periodically. Fraud and related reporting is done to Audit Committee
peelee nw~ efve³eecekeÀ efjHeesefì¥ie keÀer efJeéemeveer³elee leLee mece³eesef®elelee Òee®eueeW Hej of Board. Operational Risk is quantified through Basic Indicator
Approach. The regulatory reporting is tested on reliability and
Heefj#eCe efkeÀ³ee nw~ timeliness parameters.
yeQkeÀ peesefKece ÒeyebOeve ceW meJeexlke=Àä He×efle³eeW keÀes DeHeveelee nw~ peesefKece ÒeyebOeve Bank adopts best practices in Risk Management. Risk Management
mebyebOeer keÀe³e&, keÀejesyeej Heefj®eeueve peesefKece ÒeyebOekeÀeW keÀer meefceefle (yeerDeesDeejSce) function works in close coordination with the committee of Business
153
leLee peesefKece ÒeyebOeve efJeMes<e%e leLee efvejer#eCe SJeb uesKee Hejer#ee keÀe³e& kesÀ þesme Operational Risk Managers (BORM) and Risk Management
mecevJe³e mes neslee nw, pees peesefKece DeeOeeefjle uesKee Hejer#ee keÀe Dee³eespeve keÀjlee nw, Specialists and Inspection and Audit function who conduct Risk Based
Audit which also helps in putting in place additional risk mitigation
FmekesÀ DeefleefjkeÌle peesefKece keÀes keÀce efkeÀ³ee pee mekeÀlee nw leLee efve³eb$ekeÀ GHee³e efkeÀS and control measures.
pee mekeÀlesW nw~
B: Bank Swadesi(Subsidiary)
yeer. yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer)
Bank adopts best practices in operational risk management, like
yeQkeÀ Heefj®eeueve peesefKece ÒeyebOeve nsleg meJeexlke=Àä He×efle DeHeveelee nw, pewmes efkeÀ [îetìer segregation of duties, trainings, clear laid down procedures etc
keÀe He=LekeÌkeÀkeÀjCe, ÒeefMe#eCe, efveef½ele ©He mes DeefOekeÀefLele keÀe³e&ÒeCeeueer Deeefo.
Quantitative Disclosure: Not Required
cee$eelcekeÀ ÒekeÀìve ë DeHesef#ele veneR Table DF-10
leeefuekeÀe [erSHeÀ-10 Interest rate risk in the banking book (IRRBB)
yeQefkebÀie yener ceW y³eepe Hej peesefKece (DeeF&DeejDeejyeeryeer)
Qualitative Disclosures
iegCeelcekeÀ ÒekeÀìve
(a) The general qualitative disclosure requirement, including the nature
(keÀ) meeOeejCe iegCeelcekeÀ ÒekeÀìve DeHes#ee ceW DeeF&DeejDeejyeeryeer Deewj ÒecegKe OeejCeeDees of IRRBB and key assumptions, including assumptions regarding
kesÀ $eÝCe Yegieleeve Deewj De-HeefjHekeÌJe pecee keÀe Heefj®eeueve mebyebOeer OeejCeeDeeW keÀe loan prepayments and behaviour of non-maturity deposits, and
mJe©He leLee DeeF&DeejDeejyeeryeer ceeHeebkeÀve keÀer efÖeÀkeÌJeWmeer Meeefceue nw~ frequency of IRRBB measurement.
S. yeQkeÀ Dee@H]eÀ Fbef[³ee
A: BANK OF INDIA
yeweEkeÀie yener cessW y³eepe oj peesefKece keÀer Deece leewj Hej efleceener DeeOeej Hej ieCevee keÀer
peeleer nw~ yeQeEkeÀie yener ceW HeefjHekeÌJelee nsleg Oeeefjle (S®eìerSce) mebefJeYeeie ceW OeejCe Interest Rate Risk in banking book is calculated generally on a quarterly
efkeÀS meYeer Deefûece Deewj efveJesMe meeqcceefuele nwb ~ basis. Banking book includes all advances and investments held in
Held to Maturity (HTM) portfolio.
keÀe³e&veerefle Deewj ÒeCeeefue³eeB / mebj®evee Deewj mebieþve / peesefKece efjHeesefì¥ie mebyebOeer
J³eeeqHle Deewj mJe©He / veerefle³eeW Deeefo Jener nw pees ìsyeue [erSHeÀ-8 kesÀ lenle efjHeesì& keÀer The strategies & processes /structure & organization / scope and
ieF& nbw~ nature of risk reporting / policies etc are the same as reported under
Table DF - 8.
DeeF&DeejDeejyeeryeer cespejceWì keÀer ÒeCeeueer Deewj ÒecegKe OeejCeeSB efvecveevegmeej nbw ;
• DeefûeceeW leLee pecee jeefMe³eeW (pees yeQkeÀ keÀe 85 % keÀejesyeej keÀJej keÀjleer nbw) keÀer Mes<e The methodology and key assumptions made in the IRRBB
measurement are as follows ·
HeefjHekeÌJelee Hej vesìJeke&À keÀer MeeKeeDeeW mes ÒeeHle ceeefmekeÀ met®evee kesÀ DeeOeej Hej
efJeefYeVe mece³e yekesÀì kesÀ meeLe y³eepe oj mebJesoveMeerue Deewj efJeefYeVe Deeefmle³eeW Je • Based on monthly information from networked branches on the
os³eleeDeeW keÀer Mes<e HeefjHekeÌJelee keÀes O³eeve ceW uesles ngS mebJesoveMeeruelee efJeJejCe lew³eej residual maturity of the advances and the deposits covering around
efkeÀ³ee peelee nw~ 85% of bank’s business, Interest Rate Sensitivity statement is prepared
with various time buckets, having regard to the rate sensitivity as well
• Òel³eskeÀ Deeefmle SJeb os³elee keÀer DeJeefOe, Òel³eskeÀ ìeF&ce yekesÀì kesÀ ceO³eeEyeog keÀes as residual maturity of different assets and liabilities.
HeefjHekeÌJelee efoveebkeÀ kesÀ ªHe ceW SJeb Deewmele ÒeeeqHle keÀes ketÀHeve kesÀ ªHe ceW leLee YegveeF&
• The duration for each asset and liability is arrived at taking the midpoint
Òe³eespeve kesÀ efueS yeepeej oj keÀes ueskeÀj Heefj®eeefuele keÀer peeleer nw~ efveJesMeeW kesÀ efueS,
of each time bucket as the maturity date and the average yield as
JeemleefJekeÀ DeJeefOe ueer peeleer nw, pewmee efkeÀ [eìe mebHetCe& y³eewjeW meefnle GHeueyOe jnlee coupon and taking the market rate for discounting purpose. For
nw~ efveJesMeeW kesÀ mebyebOe ceW Fme Òe³eesie kesÀ efueS SSHeÀSme SJeb S®eSHeÀìer mebefJeYeeieeW keÀes investments, the actual duration is taken, as data is available with full
Deueie jKee peelee nw, pewmee efkeÀ yeQefkeÀie yener ceW DeeF& Deej Deej Hej O³eeve keWÀefêle particulars. In respect of investments, the AFS and HFT portfolios
efkeÀ³ee peelee nw~ are excluded for this exercise as the focus is on IRR in the Banking
• GkeÌle kesÀ GHe³eesie mes, Òel³eskeÀ yekesÀì kesÀ efueS os³eleeDeeW Deewj Deeefmle³eeW keÀer DeeMeesefOele Book.
DeJeefOe HeefjkeÀefuele keÀer peeleer nw Deewj y³eepe oj ceW 1 % mes HeefjJele&ve kesÀ efueS GvekesÀ Using the above, Modified duration of liabilities and assets for each
cetu³e Hej FbHe@keÌì ceevee peelee nw~ GmeceW peesæ[keÀj efveJeue efmLeefle HeefjkeÀefuele keÀer peeleer bucket is calculated and the impact on their value for a change in
nw leeefkeÀ ³en megefveef½ele efkeÀ³ee pee mekesÀ efkeÀ cetu³e ceW mekeÀejelcekeÀ Je=ef× nw ³ee Dev³eLee interest rate by 1% is reckoned By adding up, the net position is
OeejCeeSB arrived at to determine as to whether there will be a positive increase
ìeF&ce yekesÀì Deewj mecemle Deeefmle³eeW kesÀ efueS y³eepe oj meYeer meceeve ªHe mes ®eeefuele in the value or otherwise.
neslee nw~ Assumptions:
ceebie pecee jeefMe³eeW ye®ele leLee ®eeuet kesÀ meboYe& ceW Fmes Yeejleer³e efjpeJe& yeQkeÀ efoMeeefveoxMeeW The interest rate moves uniformly across all time buckets and for all
kesÀ DevegmejCe ceW leveeJe Hejer#eCe Hej efJeYeeefpele efkeÀ³ee peelee nw~ assets.In respect of demand deposits – savings and current – the same
Deece leewj Hej, yeQkeÀ DeeF&DeejDeejyeeryeer keÀer ieCevee keÀjles mece³e ketÀHeve oj / YegveeF& are distributed as per the RBI guidelines on stress testing.
oj keÀe ®e³eve / HeefjHekeÌJelee leejerKe kesÀ ªHe ceW Òel³eskeÀ ìeF&ce yekesÀì kesÀ ceO³eeEyeot keÀes Generally the bank follows RBI guidelines on stress testing while
uesvee Deeefo meefnle efjpeJe& yeQkeÀ kesÀ leveeJe Hejer#ee mebyebPeer efoMeeefveoxMeeW keÀe Heeueve calculating the IRRBB including selection of coupon rate / discount
keÀjlee nw~ rate / taking midpoint of each time bucket as the maturity date etc.
HeerSueDeej DeefûeceeW kesÀ Hegvece&tu³e efveOee&jCe keÀes 6 ceen mes 1 Je<e& kesÀ yekesÀì ceW efue³ee Repricing of PLR advances has been taken in the 6 months to 1-year
ie³ee nw~ bucket.
yeer. yeQkeÀ mJeosMeer (mene³ekeÀ kebÀHeveer) B: Bank Swadesi(Subsidiary)
efJeÐeceeve efJeefvece³e kesÀ DevegmejCe ceW yeQkeÀ mJeosMeer keÀes DeeF&DeejDeejyeeryeer ÒekeÀìve keÀer In terms of present Regulation Bank Swadesi does not require IRRBB
154
DeeJeM³ekeÀlee veneR nw~ yeQkeÀ Dee@HeÀ Fb[esvesefMe³ee Fmes YeefJe<³e ceW Meg© keÀj mekeÀlee nw disclosures. Bank of Indonesia may introduce it in future as it is
keÌ³eeWefkeÀ Jen efHeÀueneue GmekesÀ ÒeYeeJe keÀe DeO³e³eve keÀj jne nw~ currently making an impact study.
cee$eelcekeÀ ÒekeÀìve Quantitative Disclosures

(b) The increase (decline) in earnings and economic value (or relevant
(Ke) Depe&veeW Deewj DeeefLe&keÀ cetu³e (DeLeJee ÒeyebOeve Üeje Òe³egkeÌle mebyeb× GHee³e) ceW Je=ef× measure used by management) for upward and downward rate shocks
(Nneme), GOJe&cegKeer ³ee DeOeescegKeer oj kesÀ efueS DeeIeele DeeF&DeejDeejyeeryeer ceeHeves kesÀ according to management’s method for measuring IRRBB, broken
efueS ÒeyebOeve keÀer ÒeCeeueer kesÀ Devegmeej cegêe (peneB kegÀue HeC³eeJele& kesÀ 5 ÒeefleMele mes down by currency (where the turnover is more than 5 per cent of the
DeefOekeÀ HeC³eeJele& neslee nw) Üeje efJeYeeefpele neslee nw~ total turnover).
yeQefkeÀie yener ceW y³eepe oj INTEREST RATE IN BANKING BOOK
kegÀue efpemeceW mes, ³etSme[er ceW Total Of which in USD
(peneB HeC³eeJele& kegÀue (where turnover is
HeC³eeJele& kesÀ 5 % mes more than 5% of
DeefOekeÀ nw~) total turnover)
1. peesefKece Hej Depe&ve 1. Earnings At

(Metv³e) Risk (NII)
1 Je<e& kesÀ efueS 0.50 % ©. 124.11 keÀjesæ[ ©. 0.67 keÀjesæ[ At 0.50% change Rs. 124.11 crores Rs. 0.67 crores
HeefjJele&ve Hej for 1 year
2. peesefKece Hej F&eqkeÌJeìer keÀe 2. Economic Value of

DeeefLe&keÀ cetu³e Equity at Risk
200 yesefmekeÀ Hee@F¥ì Mee@keÀ ©. 379.21 keÀjesæ[ ©. 32.98 keÀjesæ[ 200 basis point shock Rs. 379.21 crores Rs.32.98 crores
% lee kesÀ ªHe ceW FeqkeÌJeìer 2.08 0.18 Drop in equity value 2.08 0.18
cetu³e ceW keÀceer in %age terms
155
nceeje o=ef<ìkeÀesCe Our Vision:
’kebÀHeefve³eeW, ceO³ece ÞesCeer J³eeHeeefj³eeW Deewj otjojepe kesÀ íesìs “to become the bank of choice for corporates,
medium business and upmarket retail customers
Deece ûeenkeÀeW keÀe ceveHemebo yeQkeÀ yevevee, íesìs J³eeHeeefj³eeW, ûeeceerCe
and to provide cost effective developmental
yeepeejeW Deewj meeceev³e yeepeej keÀes ueeiele ÒeYeeJeer efJekeÀemeceeve banking for small business, mass market and rural
yebwefkebÀie Òeoeve keÀjvee“~ markets’’.
nceeje ue#³e Our Mission:

’meJe&Þes<þ Deewj J³eeJeneefjkeÀ yeQeEkeÀie Yetceb[ueer³e yeepeejeW ceW Òeoeve keÀjves “to provide superior, proactive banking service to
niche markets globally, while providing cost-
kesÀ efueS SkeÀ efJekeÀeme yeQkeÀ keÀer YetefcekeÀe efveYeeles ngS ueeiele
effective, responsive service to others in our role as
ÒeYeeJeer Deewj oeef³elJeHetCe& mesJeeSb Òeoeve keÀjvee Deewj Ssmee keÀjles ngS nceejs a development bank, and in so doing, meet the
Hetbpeer efveJesMekeÀeW keÀer DeHes#eeDeeW keÀes Hetje keÀjvee“~ requirements of our stakeholders”.
iegCeJeÊee veerefle Our Quality Policy:

nce, yeQkeÀ Dee.@HeÀ Fbef[³ee keÀes Hemeboeroe yeQkeÀ yeveeves nsleg DeHeves ûeenkeÀeW We, at Bank of India, are committed to become the
Bank of Choice by providing SUPERIOR, PRO-
Deewj mebj#ekeÀeW keÀes, Glke=À<ì, J³eJene³e&, veJeesvces<e, Del³eeOegefvekeÀ
ACTIVE, INNOVATIVE, STATE OF THE ART
yeQeEkeÀie mesJeeSb lelHejlee Deewj Meeueervelee mes Òeoeve keÀjves kesÀ efueS Banking Services with an attitude of Care and
Je®eveyeOo nQ ~ Concern for the Customers and Patrons.

HeÓeeve keÀe³ee&ue³e ë mìej neGme, meer-5, `peer' yuee@keÀ, yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
Hejes#eer HeÀece&
(Mes³ejOeejkeÀ Üeje Yeje Deewj nmlee#ej efkeÀ³ee peeS)
[er Heer DeeF& [er ......................................
Hevvee ke´À. ................................ ieénkeÀ DeeF& [er ke´À. .................................
(³eefo [ercesì ve efkeÀ³ee ie³ee nes) (³eefo [ercesì efkeÀ³ee ie³ee nes)
ceQ/nce ................................................................................................................ efveJeemeer ......................................... efpeuee
................................................. jep³e .................................................................................. yeQkeÀ Dee@]HeÀ Fbef[³ee keÀe/kesÀ μes³ejOeejkeÀ
ntb/nQ Deewj ceQ/nce SleÜeje Þeer./Þeerceleer ..............................................................................................................................keÀes ³ee ve nesves
Hej Þeer/Þeerceleer............................................................................... efveJeemeer .................................................................................
efpeuee ............................................................................ jep³e ................................................................. keÀes cesjs/nceejs efueS leLee
cesjer/nceejer Deesj mes efoveebkeÀ 11 peg}eF& 2009 ceW Dee³eesefpele yeQkeÀ Dee@]HeÀ Fbef[³ee kesÀ μes³ejOeejkeÀeW keÀer yewþkeÀ ces Deewj mebyebefOele yewþkeÀ kesÀ mLeieve keÀer efmLeefle ceW celeoeve kesÀ
ef}S Hejes#eer kesÀ ªHe ceW efve³egkeÌle keÀjlee ntb/keÀjles nQ~
ceen ........................................keÀer................................... 2009 keÀes nmlee#eefjle
Hejes#eer kesÀ nmlee#ej .................................................................. jmeeroer efìkeÀì
veece ................................................................................
Helee ................................................................................
.........................................................
He´Lece/SkeÀcee$e μes³ejOeejkeÀ kesÀ nmlee#ej
Hejes#eer HeÀece& Hej nmlee#ej keÀjves Deewj Fmes pecee keÀjves mebyebOeer Devegosμe
1. keÀesF& Hejes#eer efueKele leye lekeÀ JewOe veneR ceeveer pee³esieer peye lekeÀ efkeÀ Jen,
keÀ. SkeÀcee$e - μes³ejOeejkeÀ J³eefkeÌle kesÀ ceeceues ceW μes³ejOeejkeÀ Üeje ³ee GvekesÀ Üeje ef}efKele ceW efJeefOeJele HeéefOeke=Àle Deì@veea Üeje nmlee#eefjle veneR nesieer~
Ke. meb³egkeÌle OeejkeÀeW kesÀ ceeceues ceW ³en jefpemìj ceW ope& He´Lece μes³ej OeejkeÀ Üeje ³ee GvekesÀ Üeje efueefKele ©He ceW efJeefOeJele HeéefOeke=Àle Deì@veea Üeje nmlee#eefjle veneR neW~
ie. efveieefcele efvekeÀe³e kesÀ ceeceues ceW efueefKele ªHe ceW efJeefOeJele HeéefOeke=Àle DeefOekeÀejer ³ee Deì@veea Üeje nmlee#eefjle veneR nesieer~
2. Hejes#eer-efueKele efkeÀmeer μes³ejOeejkeÀ Üeje He³ee&Hle ªHe mes nmlee#eefjle nesveer ®eeefnS efkeÀvleg ³eefo efkeÀmeer keÀejCeJeμe μes³ejOeejkeÀ DeHevee veece efueKeves ceW DemeceLe& nw Deewj GvekesÀ Debietþs
keÀe efveμeeve JeneB ueiee nw lees Jen efveμeeve v³ee³eOeerμe, ceefpemì^ì, yeercee jefpemìêj ³ee GHe-jefpemìêj ³ee efkeÀmeer Dev³e mejkeÀejer jepeHeef$ele DeefOekeÀejer ³ee yeQkeÀ Dee@]HeÀ Fbef[³ee kesÀ efkeÀmeer
DeefOekeÀejer Üeje mee#³ebefkeÀle (Deìsmìs[) nesvee ®eeefnS~
3. keÀesF& Yeer Hejes#eer leye lekeÀ JewOe veneR nesiee peye lekeÀ Gme Hej efJeefOeJele jmeeroer efìkeÀì ve ueiee nes Deewj Gmes efvecveefueefKele Heles Hej Jeeef<e&keÀ Deece yewþkeÀ keÀer leejerKe mes keÀce mes keÀce
®eej efove Henues pecee veneR keÀje³ee ie³ee nes~ GmekesÀ meeLe Gme Hee@Jej Dee@]HeÀ Deìveea ³ee Dev³e HeéefOekeÀej (³eefo keÀesF& nes) efpemekesÀ lenle Gmes nmlee#eefjle efkeÀ³ee ie³ee nes ³ee Gme Hee@Jej
Dee@]HeÀ Deìveea keÀer Heéfle ³ee Dev³e HeéefOekeÀej keÀes yeQkeÀ ceW Henues pecee Deewj Hebpeerke=Àle ve efkeÀ³ee ie³ee nes~ Helee : yeQkeÀ Dee@]HeÀ Fbef[³ee, μes³ej efJeYeeie, HeÓeeve keÀe³ee&ue³e, mìej neGme, meer-
5, `peer' yuee@keÀ, yeebêe-kegÀuee& mebkegÀue, yeebêe (HetJe&), cegbyeF& - 400 051.
4. yeQkeÀ kesÀ Heeme pecee keÀer ie³eer Hejes#eer keÀer efueKele DeHeéflemebnjCeer³e leLee Debeflece nesieer~
5. efJekeÀuHe ceW oes J³eefkeÌle³eeW kesÀ He#e ceW HeóÊe Hejes#eer keÀer efueKele kesÀ ceeceues ceW SkeÀ mes DeefOekeÀ HeÀece& efve<Heeefole veneR efkeÀ³ee peeSiee~
6. Hejes#eer keÀer efueKele keÀes efve<Heeefole keÀjves Jeeues μes³ejOeejkeÀ Jeeef<e&keÀ Deece yewþkeÀ ceW J³eefkeÌleiele ªHe mes celeoeve keÀjves kesÀ nkeÀoej veneR neWies~
7. efkeÀmeer Yeer Ssmes J³eefkeÌle keÀes efJeefOeJele HeéefOeke=Àle HeéfleefveefOe DeLeJee Hejes#eer kesÀ ªHe ceW efve³egkeÌle veneR efkeÀ³ee peeSiee pees yeQkeÀ Dee@]HeÀ Fbef[³ee keÀe DeefOekeÀejer DeLeJee keÀce&®eejer nes~
157
Bank of India
Head Office: : Star House, C-5, ‘G’ Block, Bandra-Kurla Complex, Bandra (East), Mumbai - 400 051.
PROXY FORM
(To be filled by the shareholders)
DP ID ............................................
Folio No. ......................................... Client ID ..............................................
(if not dematerialised) (if dematerialised)
I/We, ...................................................................................................... resident of ........................................................................ in the district of
.............................................................................. in the State of ......................................................... being a shareholder/shareholders of Bank of India,
hereby appoint Shri/Smt ..................................................................... resident of .................................................. in the district of
.................................................... in the State of................................................................. or failing him/her, Shri/Smt. .......................................................
resident of ............................................. in the district of .................................. in the State of .............................................. as my/our proxy to vote for me/
us and on my/our behalf at the Meeting of the Shareholders of Bank of India to be held on the 11th July, 2009 and at any adjournment thereof.
Signed this .......................................................day of .................... 2009.
Signature of Proxy....................................................................................
Name : ..................................................................................................... Revenue

Stamp
Address : ................................................................................................
............................................................................
Signature of first named/sole shareholder
INSTRUCTIONS FOR SIGNING AND LODGING THE PROXY FORM

1. No instrument of proxy shall be valid unless,
a) in the case of an individual shareholder, it is signed by him/her attorney, duly authorised in writing.
b) in the case of joint holders, it is signed by the shareholder first named in the register or his/her attorney, duly authorised in writing.
c) in the case of a body corporate signed by its officer or an attorney, duly authorised in writing.
2. An instrument of proxy shall be sufficiently signed by any shareholder, who is, for any reason, unable to write his/her name, if his/her mark is
affixed thereto and attested by a Judge, Magistrate, Registrar or Sub-Registrar of Assurance or other Government Gazetted Officer or an Officer of
Bank of India.
3. No proxy shall be valid unless it is duly stamped and deposited at the following address not less than FOUR DAYS before the date of the Annual
General Meeting, together with the power of attorney or other authority (if any) under which it is signed or a copy of that power of attorney or other
authority certified as a true copy by a Notary Public or a Magistrate, unless such a power of attorney or the other authority is previously deposited
and registered with the Bank at Bank of India, Share Department, Head Office: Star House, C-5, ‘G’ Block, Bandra-Kurla Complex, Bandra (East),
Mumbai - 400 051.
4. An instrument of proxy deposited with the Bank shall be irrevocable and final.
5. In the case of an instrument of proxy granted in favour of two grantees in the alternative, not more than one form shall be executed.
6. The shareholder who has executed an instrument of proxy shall not be entitled to vote in person at the Annual General Meeting.
7. No person shall be appointed as duly authorised representative or a proxy who is an officer or an employee of the Bank.
158

BANK OF INDIA
Jeeef<e&keÀ Deece yewþkeÀ nsleg GHeefmLeefle He®eea men ÒeJesMe-He$e

efoveebkeÀ 11 pegueeF&, 2009, Òeele: 11 yepes
yeQkeÀ Dee@]HeÀ Fbef[³ee Dee@ef[ìesefj³ece, mìej neGme, yeebêe kegÀuee& keÀe@cHueskeÌme, cegbyeF& - 400 051
ATTENDANCE SLIP-CUM -ENTRY PASS FOR

ANNUAL GENERAL MEETING
Date:- 11th July, 2009, Time 11.00 a.m.

Bank of India Auditorium Star House, Bandra Kurla Complex, Mumbai - 400 051
GHeefmLeefle He$e
(He´Jesμe kesÀ mece³e pecee keÀjves nsleg)
ATTENDANCE SLIP
(To be surrendered at the time of entry)
.........................................................................................
Hevvee ke´À. / ieénkeÀ DeeF&[er μes³ejeW keÀer mebK³ee GHeefmLele μes³ejOeejkeÀ/Hejes#eer/HeéfleefveefOe kesÀ nmlee#ej
Folio No./Client ID No. of shares Signature of the Shareholder/ Proxy/Representative present
He´Jesμe He$e
ENTRY PASS
Hevvee ke´À. / ieénkeÀ DeeF&[er ke´Àce. mebK³ee μes³ejeW keÀer mebK³ee

Folio No./Client ID Sr. No. No. of Shares
yewþkeÀ ne@ue ceW He´Jesμe kesÀ efueS μes³ejOeejkeÀeW/Hejesef#e³eeW/HeéfleefveefOe³eeW mes DevegjesOe nw efkeÀ Jes Fme GHeefmLeefle He$ekeÀ men He´Jesμe-He$e keÀes efJeefOeJele nmlee#ej keÀjkesÀ He´mlegle keÀjW~ He´Jesμe-He$e Jeeuee Yeeie
μes³ejOeejkeÀeW/Hejesef#e³eeW/HeéfleefveefOe³eeW keÀes ueewìe efo³ee pee³esiee efpemes GvnW yewþkeÀ meceeHle nesves lekeÀ DeHeves Heeme jKevee ®eeefnS~ efHeÀj Yeer ³eefo DeeJeμ³ekeÀ mecePee ie³ee lees He´Jesμe kesÀ yeejs ceW efHeÀj
mes mel³eeHeve/peeb®e keÀer pee mekeÀleer nw~ efkeÀmeer Yeer neuele ceW yewþkeÀ ne@ue ceW He´Jesμe kesÀ efueS GHeefmLeefle He$e keÀer keÀesF& otmejer Heéfle peejer veneR keÀer pee³esieer~
Shareholders / proxy holders / representatives are requested to produce this Attendance slip-cum-Entry pass duly signed, for admission to the meeting
hall. The Entry pass portion will be handed back to the shareholders/proxy holders/representatives, who should retain it till the conclusion of the
meeting. The admission may, however, be subject to further verification/checks, as may be deemed necessary. Under no circumstances, will any
duplicate Attendance slip-cum-Entry pass be issued at the entrance to the meeting hall.
HeM®euesKe ë yewþkeÀ kesÀ oewjeve keÀesF& GHenej/GHenej ketÀHeve veneR yeebìs pee³eWies~
PS: No gifts/gift coupons will be distributed at the meeting.
159
NOTES
160

BOI Annual Report-2009

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yeQkeÀ Dee@]HeÀ Fbef[³ee BANK OF INDIA | Jeeef<e&keÀ efjHeesì& | Annual Report | 2008-2009

efÒe³e Mes³ejOeejkeÀeW, Dear Shareholders,

efoveebkeÀ 29.04.2009 (ìer.Sme. veeje³eCemeeceer) Date : 29.04.2009 (T.S. Narayanasami)

yeQkeÀ Dee@]HeÀ Fbef[³ee

mLeeve ë cegyb eF& (ìer.Sme. veeje³eCemeeceer) Place : Mumbai (T.S. Narayanasami)

1. Hejes#eer keÀer efve³egekq eÌle 1. APPOINTMENT OF PROXY

2. ÒeeefOeke=Àle ÒeefleefveefOe keÀer efve³egekf eÌle 2 APPOINTMENT OF AUTHORISED REPRESENTATIVE

3. uesKeeyeboer 3. BOOK CLOSURE

4. Heles ceW HeefjJele&ve 4. CHANGE OF ADDRESS

5. ueeYeebMe Yegieleeve 5. PAYMENT OF DIVIDEND

6. GHeefmLeefle He®eea-men-ÒeJesMeHe$e 6. ATTENDANCE SLIP-CUM-ENTRY PASS

7. UNCLAIMED DIVIDEND IF ANY

Heefj®eeueveiele ueeYe ©. 5,457 keÀjesæ[ FINANCIAL PARAMETERS

efJeJejCe Particulars 2007-08 2008-09 Je=ef×(%) Growth(%)

ceeveob[ 2007-08 2008-09 Parameters 2007-08 2008-09

HetpB eer CAPITAL

(©. keÀjes[ ceW) (Rs. in crore)

jeefMe meerDeejSDeej jeefMe meerDeejSDeej jeefMe meerDeejSDeej jeefMe meerDeejSDeej

meceûe JeeleeJejCe OVERALL ENVIRONMENTS

JewefMJekeÀ Heefj¢M³eë Global scenario

In the cascading effect, financial and banking crisis turned to economic

Iejsuet DeLe& J³eJemLee Domestic economy

The Government and Reserve Bank of India initiated a number of fiscal

Sharp decline in exports due to slump in demand in developed countries;

Pressure on foreign exchange due to slump in demand for exports,

Reverse Repo Rate (Absorption), in sync with Repo Rate, was

Validity of concessional interest period for Pre-shipment export credit

Large number of sectors require push in demand are infrastructure,

pecee jeefMe³eeB Deposits

Bank’s deposits increased by Rs.39,696 crore to Rs.189,708 crore during

mebj®eveelcekeÀ efJeÊe Infrastructure Finance

The Bank’s Technical Appraisal Department, manned by highly experienced

ngDee~ Export Credit

³eespeveeSb 31.03.08 31.03.09 Je=ef× Growth

mìej efMe#ee $eÝCe ³eespevee

nwë segments of Priority Sector are as under:-

(©. keÀjesæ[ ceW Rs. in crore)

2. ueIeg GÐece Small Enterprises 11,703 15,444 3,741 31.97

3. Kegoje J³eeHeej Retail Trade 2,097 2,497 400 19.07

4. efMe#ee Education 1,010 1,326 316 31.29

5. DeeJeeme Housing 4,889 5,921 1,032 21.10

kegÀue 556 389 70% TOTAL 556 389 70%

DeûeCeer yeQkeÀ GÊejoeef³elJe ë Lead Bank Responsibility

Third Party Products

mJeosMeer Domestic efJeosMeer Foreign Jeweéf ekeÀ Global

vekeÀo Jemetueer Cash Recovery 669 7 676

GVe³eve Upgradation 324 1 325

yeÆs Keeles Write Off 355 29 384

ke=Àef<e $eÝCe ceeHeÀer/jenle Agri. Debt waiver / Relief 175 0 175

kegÀue keÀìewleer Total Reduction 1523 37 1560

eqmueHespe Slippage 1930 170 2100

31.03.2009 keÀes SveHeerS Closing NPA as on 31.03.2009 2190 281 2471

MeeKee vesìJeke&À SJeb efJemleej BRANCH NETWORK & EXPANSION

mebJeie& Category 31.03.2008 31.03.2009

1 SceSceF& MeeKeeSb 32 30 1 SME Branches 32 30

2 DeesJejmeerpe MeeKeeSb 7 7 2 Overseas Branches 7 7

3 keÀeHeexjsì yeQeEkeÀie MeeKeeSb 11 12 3 Corporate Banking Branches 11 12

4 ye=nle keÀeHeexjsì yeQeEkeÀie MeeKeeSb 2 2 4 Large Corporate Banking Branches 2 2

5 SveDeejDeeF MeeKeeSb 6 6 5 N.R.I. Branches 6 6

6 ke=Àef<e G®®e lekeÀveerkeÀ efJeÊe MeeKeeSb 4 2 7 Agricultural Hi-Tech Finance Branches 4 2

7 Jemetueer MeeKeeSb 15 15 8 Recovery Branches 15 15

8 JeeefCeeqp³ekeÀ SJeb Jew³eeqkeÌlekeÀ MeeKeeSb 36 36 9 Commercial & Personal Banking Brs. 36 36