The International Industry

Initiatives of SMS
– IATA Strategies
David Mawdsley
Senior Safety Advisor IATA
Tokyo – 25/26 October 2007

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 IATA Today ¸ Founded in 1945
¸ 250 Member airlines
¸ Over 100 offices around the
world
¸ 90,000 accredited agents
¸ 220 industry partners

95%
of International Scheduled Traffic

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 To promote
safe
secure
efficient
economical
air transport

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 The International Industry Initiatives of SMS –
IATA Strategies

Scope
• IATA’s Safety Management Support System - the Six Point Safety
Programme
• The IATA Operational Safety Audit programme(IOSA)
• SMS towards integrated Airline Management Systems (iAMS)
• Global Safety Management – State/Industry Implementation
• Questions and discussion

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 Six Point Safety Plan –
“A Safety Management Support System”

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 Infrastructure (ATM) Safety
¸ Level busts prevention
¸ Work with Industry on
data sharing in ATM
¸ IATA developed the
original Global ATM
Roadmap adopted by
ICAO

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 Safety Data Analysis

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 “integrated” Airline
Management
Systems
(integrated AMS)

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 Flying Operations Safety

¸ Task Force analysis of Approach and

Landing events
¸ Focus on areas posing the highest threat
¸ Develop data- driven strategies to improve
training standards for flight crews with
particular emphasis on go-around decision
making

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 Safety Auditing

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 Cargo Operations Safety
¸ 23% of accidents
2006
¸ Advancing IOSA
programme for cargo
operators
¸ Integrated-AMS for
cargo ops

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 Where does IOSA fit?

STATES

AIRLINES

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 IOSA Programme
¸ Global programme, built on ICAO standards and
industry best practices;

¸ Internationally recognized and accepted evaluation

system implemented consistently

Goal :
¸ Improve Safety worldwide
¸ Reduce Number of audits

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 Audit Sharing Model

One Audit
per Airline
(24-month
Interval)

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 What are the IOSA Audit Standards?
¸ Approximately 900 published operational standards and
recommended practices in the ISM E2 (up from 735 in E1)

¸ Focus: operational quality/safety management and oversight

¸ Applicable to audits only; not regulations

¸ Include requirements from ICAO and industry best practices

¸ Bottom line: A well managed airline will meet IOSA Standards

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 What is the Audit Scope?
¸ Organization & ¸ Cabin Operations
Management System
¸ Ground Handling
¸ Flight Operations
¸ Cargo Operations
¸ Operational Control/Flight
Dispatch ¸ Operational Security

¸ Engineering & Maintenance

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 Who Conducts Audits & Training?
¸ Audit Organizations (AOs) accredited by IATA
¸ Organizations must meet strict accreditation standards
¸ Auditors must meet qualification and training standards
¸ Eight AOs have been accredited

¸ Auditor training is conducted by Endorsed Training

Organizations (ETOs) accredited by IATA

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 Who are the AOs?
¸ In order of accreditation:
Ê Aviation Quality Services GmbH, Germany
Ê ARG/US Pros, USA
Ê Aviation Compliance Solutions Pty Ltd, Australia
Ê Wake (QA) Ltd, UK
Ê SH&E, USA
Ê Morton Beyer & Agnew Inc, USA
Ê Parc Aviation Ltd., Ireland
Ê Quali-audit, France

¸ All AOs offer a global service

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 What does the Audit look like?
¸ The audit itself typically has six experienced auditors on site
for five days;

¸ The audit includes line and simulator observations;

¸ The auditors use simple checklists which have the text of the
standard embedded within;

¸ The audit is often preceded by a pre-audit visit, to check for

preparedness;

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 What are the results?
¸ At the conclusion of the audit, there will be a list of
findings and observations;

¸ The airline then develops a Corrective Action Plan to

address these findings;
¸ The airline has up to one year to correct the findings

¸ When all the findings are corrected, the airline is placed

on the IOSA Registry

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 What is the Oversight Committee?
¸ Up to 25 member airlines and 10 regulatory authorities
¸ Interested observers
¸ Participants include:

Ê Airlines Ê UK CAA
Ê US DoD Ê Transport Canada
Ê US FAA Ê CASA Australia
Ê Scandinavian CAA Ê DGAC France
Ê ICAO

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 Audits Completed & Saved

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 Benefits from IOSA - Airlines
¸ Capability for safer operations

¸ Improved internal efficiency

¸ Reduced numbers of audits

¸ Codeshare and wet-lease opportunities

¸ Reduced Insurance Premiums

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 Benefits from IOSA - States
¸ States can access IOSA Audit Reports
¸ enhance and focus their own oversight activities
¸ use IOSA in Foreign AOC and wet-lease determinations

¸ Some States are mandating IOSA

¸ Turkey, Chile, Egypt, Madagascar, and the Arab Civil Aviation
Commission
¸ Nigeria, Jordan, Tunis, Mexico, Hungary and others are actively planning

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 Ground Handling - ISAGO
IATA Safety Audit for Ground Operations

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 ISAGO
¸ Two fundamental aims:
¸ Improving operational safety
¸ Driving down number of redundant audits
¸ Modelled on IOSA’s structure. Launch in early 2008.
¸ ISAGO will establish a worldwide benchmark and standard
for ground operations. Standards Manual end of this year

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 Partnership for Safety (PfS)
– Main Focus
¸ Airlines lacking expertise, knowledge,
resources to adopt IOS
¸ Airlines facing hurdles to upgrade operational
capabilities
¸ Airlines in need of guidance and support
¸ Airlines committed to operate in accordance
with IOSA Standards

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 Industry Co-operative Efforts have
Reduced the Accident Rate
1.60

1.40
1.32 1.34

1.20 1.27

1.07 1.05
1.06
1.00

0.87
Global
Hull Loss Rate

0.78
0.76
0.80
0.66
0.75

0.60
0.57 0.65
IATA Goal

0.49
0.40
IATA Goal
0.35

0.20
IATA
0.33
0.00
1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008

Global Rate: 0.66 IATA Rate: 0.33

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 Aviation System Is Complex,
Industry and Governments Must Work Together

800+ airlines 200+ languages

1,350+ major
airports 200+ countries

21,000+ airplanes
150,000+ flight crew
(Western built)

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 Europe C.I.S.
0.7 4.9
United States JAA - 0.6
and Canada Non JAA – 1.2
0.5
Middle East China
3.0 0.3

Africa
12.0
Western-built Asia
transport hull Latin America 1.9
and Caribbean (Ex China)
loss 2.4
accidents, by Oceania
airline 0.0
World Accidents per
domicile, 1997 million departures
through 2006 1.16

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Global Aviation Safety Stakeholders
 Global Aviation Safety Roadmap
- Reduction in the Global Accident Risk
• Part 1
− Describes rationale and a general approach
− Objectives described for each focus area for near and mid-term
− Points to safety Enablers in developing regions
• Part 2
− Detailed plan for implementation
− Best practices for each Objective
− Metrics for each Best Practice
− A 4-level Maturity Model for each objective based on implementation of Best
Practices
− Process described to assess Gaps that need to be addressed

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Global Roadmap’s 12 Focus Areas: “The Roads”
Enable, Implement, Confirm, Integrate and Share
Focus Areas
¸ States
¸ Consistent implementation of international standards
¸ Consistent regulatory oversight
¸ No impediments to reporting errors/ incidents
¸ Effective incident and accident investigation
¸ Regions
¸ Consistent coordination of regional programmes
¸ Industry
¸ No impediments to reporting and analyzing errors/ incidents
¸ Consistent use of Safety Management Systems
¸ Consistent compliance with regulatory requirements
¸ Consistent adoption of industry best practices
¸ Alignment of global industry safety strategies
¸ Sufficient number of qualified personnel
¸ No gaps in use of technology to enhance safety

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 Global Aviation Safety Roadmap

¸ Documentation
Refer IATA Safety Report
(CD-ROM) 2006 for
detailed exposition (also
IATA, ICAO, FSF website

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 The ICAO
Global Aviation Safety Plan

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Regulators
Plans

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 SMS towards
integrated AMS
Presentation 2-7

Hong Kong 2007 37

 IATA - supporting Governments, Authorities
and Airlines in Safety Initiatives
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