CASE STUDY

Case Study on Hotel Management

Software Engineering (S.Y.B.SC.I.T)
5 |P a g e
This Is A Project Automation Of Hotel Management. It Is Aimed At Organizing and
Automation of the Process Related To Hotel Management
The Project Will Benefit The Hotel In Managing The Information Of Customers, Staff
Members Of Various Department And Some Of The Details Regarding To The Hotel.
This Will Help To Maintain The Data Of The Hotel And Their Transaction On A Day To
Day Basis.
The Current System Being Followed In the Hotel Is
Manual
EXISTING SYSTEM
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
6 |P a g e
AND ITS FEATURES ARE:
All The Processes Of This Management System Are Done Manually In The Form Of
Paper Work And The Records Are Stored In The Registers.
Customer, Equipment, Grocery Stock and Other
Important Information Are Written On Paper
Bills Are Hand Written.
Grocery and Equipment Stock Is Manually
Maintained In Registers.
PROBLEM DEFINITION
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
7 |P a g e
1. The Hotel Was Dealing With A Lot Of Data Stored
In Registers.
2. Manual Dependency Slowed The Work.
3. Frequent Errors in Calculations of Bills
4. Stock Updating Of Food Material i.e. Grocery &
Equipments
5. According To The Demand Was Prone To Errors.
6. Improper Guidance to the Customers
7. Complaints by Customer Regarding Services
PROPOSED SYSTEM PLAN
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
8 |P a g e
This Project Is Planned To Be Developed In “Visual Basic” As Front End For The User
Interface And “Oracle” As Back End To Store The Records.
It Will Take Care Of The Entire Transaction Of The
Hotel.
This Project Will Also Provide the Information
Related To The
A) Customer
B) Rooms and Table Availability
C) Staff Members of Various Departments
This Project Will Provide Security So That Only The
Authenticated Users Will Be Able To Access Data.
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
9 |P a g e
The Project Will Store the Detailed Records
Related To
A) Purchase Order of Grocery Stock and Other
Machinery or Equipments.
B) Salary of Staffs
C) Monthly and Annual Reports
The Project Will Also Provide To Add, Modify,
Delete, Search And View The Records.
The Project Will Provide Print Out Facility For The Important Documents To Be
Handled Over To The Management, Also The Minor Bills To Be Given To The
Customer.
ADVANTAGES OF PROPOSED SYSTEM
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
10 |P a g e
With Improved Computerization Being Involved In The Maintenance Of Details Of
Customer And Staff Members Of Various Dept. Error And Inconsistencies Is Reduced
To A Great Extent.
Proper Guidance Is Provided To The Customer
Regarding Various Services Of The Hotel.
Validation Of Data Will Be Ensured, Only Accurate Valid And Complete Data Will Be
Stored In The Database.
Bill and Report Generation in the Form of Print Outs Will Reduce Manual Work and
Increase the Level of Accuracy.
The Report Generation Will Enable Management To Analyze The Performance Of The
Hotel And Manage The Administration In The Better Way.
Customer Satisfaction Is Also Taken Into
Consideration.
Reduction In The Manual Work Will Increase The
Profit Of Management.
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
11 |P a g e
ENTITY RELATIONSHIP DIAGRAM
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
12 |P a g e
CONTEXT LEVEL DIAGRAM
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
13 |P a g e
DATA FLOW DIAGRAM
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
14 |P a g e
CLASS DIAGRAM
OBJECT DIAGRAM
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
15 |P a g e
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
16 |P a g e
USE CASE DIAGRAM
SEQUENCE DIAGRAM
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
17 |P a g e
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
18 |P a g e
ACTIVITY DIAGRAM
CONCLUSION
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
19 |P a g e
Even If The Multifactor Model Used By The Authors May Be Viewed As Unspecified,
Useful Results Can Still Be Extracted And Analysed. The Hotel Sector Slightly Performs
Better Than Others Depending On The Management System Which Are Done Manually
In The Form Of Paper Work And The Records Are Stored In The Registers.
The Hotel Is Benefited In Managing The Information Of Customers, Staff Members Of
Various Department And Some Of The Details Regarding To The Hotel. This Will Help
To Maintain The Data Of The Hotel And Their Transaction On A Day To Day Basis.
Case Study on Hotel Management
Software Engineering (S.Y.B.SC.I.T)
20 |P a g e
REFERENCE
BOOKS
HOTELS
Hotel Management -Case Study
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