Professional Documents
Culture Documents
CONTENTS
CHAPTER 1
INDUSTRY AND
COMPANY PROFILE
Insurance is a federal subject in India. The insurance sector has gone through a number of
phases and changes. Since 1999, when the government opened up the insurance sector by
allowing private companies to solicit insurance and also allowing FDI up to 26%, the
insurance sector has been a booming market. However, the largest life-insurance company in
India is still owned by the government.
Insurance in India has its history dating back until 1818, when Oriental Life Insurance
Company was started by Anita Bhavsar in Kolkata to cater to the needs of European
community. The pre-independence era in India saw discrimination between the lives of
foreigners (English) and Indians with higher premiums being charged for the latter. In 1870,
Bombay Mutual Life Assurance Society became the first Indian insurer.
At the dawn of the twentieth century, many insurance companies were founded. In the year
1912, the Life Insurance Companies Act and the Provident Fund Act were passed to regulate
the insurance business. The Life Insurance Companies Act, 1912 made it necessary that the
premium-rate tables and periodical valuations of companies should be certified by anactuary.
However, the disparity still existed as discrimination between Indian and foreign companies.
The oldest existing insurance company in India is the National Insurance Company Ltd.,
which was founded in 1906. It is in business. Before that, the industry consisted of only two
state insurers: Life Insurers (Life Insurance Corporation of India, LIC) and General Insurers
(General Insurance Corporation of India, GIC). GIC had four subsidiary companies.
With effect from December 2000, these subsidiaries have been de-linked from the parent
company and were set up as independent insurance companies: Oriental Insurance Company
Limited, New India Assurance Company Limited, National Insurance Company
Limited and United India Insurance Company Limited.
India insurance is a flourishing industry, with several national and international players
competing and growing at rapid rates. Thanks to reforms and the easing of policy regulations,
the Indian insurance sector been allowed to flourish, and as Indians become more familiar
with differentinsurance products, this growth can only increase, with the period from 2010 -
2015 projected to be the 'Golden Age' for the Indian insurance industy.
Due to the growing demand for insurance, more and moreinsurance companies are now
emerging in the Indian insurance sector. With the opening up of the economy, several
international leaders in the insurance sector are trying to venture into the India insurance
industry.
The history of the Indian insurance sector dates back to 1818, when the
OrientalLife Insurance Company was formed in Kolkata. A new era began in the India
insurance sector, with the passing of the Life Insurance Act of 1912.The Indian Insurance
Companies Act was passed in 1928. This act empowered the government of India to gather
necessary information about the life insurance and non-life insurance organizations operating
in the Indian financial markets.The Triton Insurance Company Ltd formed in 1850 and was
the first of its kind in the general insurance sector in India. Established in 1907, Indian
Mercantile Insurance Limited was the first company to handle all forms of India insurance.
The formation of the Malhotra Committee in 1993 initiated reforms in the Indian insurance
sector. The aim of the Malhotra Committee was to assess the functionality of the Indian
insurance sector. This committee was also in charge of recommending the future path of
insurance in India.The Malhotra Committee attempted to improve various aspects of the
insurance sector, making them more appropriate and effective for the Indian market.The
recommendations of the committee put stress on offering operational autonomy to the
insurance service providers and also suggested forming an independent regulatory body.
The Insurance Regulatory and Development Authority Act of 1999 brought about several
crucial policy changes in the insurancesector of India. It led to the formation of the Insurance
Regulatory and Development Authority (IRDA) in 2000. The goals of the IRDA are to
safeguard the interests of insurancepolicyholders, as well as to initiate different policy
measures to help sustain growth in the Indian insurance sector.The Authority has notified 27
Regulations on various issues which include Registration of insurers, Regulation on insurance
agents, Solvency Margin, Re-insurance, Obligation of Insurers to Rural and Social sector,
Investment and Accounting Procedure, Protection of policy holders' interest etc. Applications
were invited by the Authority with effect from 15th August, 2000 for issue of the Certificate
of Registration to both life and non-life insurers. The Authority has its Head Quarter at
Hyderabad. Detailed information on IRDA is available at their web-site www.irdaindia.org
IRDA has the responsibility of protecting the interest of insurance policyholders. Towards
achieving this objective, the Authority has taken the following steps:
LIFE INSURERS
Life Insurance Corporation of India
Allianz Bajaj Life Insurance Company Limited
Birla Sun-Life Insurance Company Limited
HDFC Standard Life Insurance Co. Limited
ICICI Prudential Life Insurance Co. Limited
ING Vysya Life Insurance Company Limited
Max New York Life Insurance Co. Limited
MetLife Insurance Company Limited
Om Kotak Mahindra Life Insurance Co. Ltd.
SBI Life Insurance Company Limited
TATA AIG Life Insurance Company Limited
AMP Sanmar Assurance Company Limited
Dabur CGU Life Insurance Co. Pvt. Limited
National Insurance Company Limited
New India Assurance Company Limited
Oriental Insurance Company Limited
United India Insurance Company Limited
Bajaj Allianz General Insurance Co. Limited
ICICI Lombard General Insurance Co. Ltd.
IFFCO-Tokio General Insurance Co. Ltd.
Reliance General Insurance Co. Limited
Royal Sundaram Alliance Insurance Co. Ltd.
TATA AIG General Insurance Co. Limited
Cholamandalam General Insurance Co. Ltd.
Export Credit Guarantee Corporation
HDFC Chubb General Insurance Co. Ltd.
General Insurance Corporation of India
The Insurance industry in India has been progressing at a rapid pace since opening up of the
industry in 2000. Indian domestic insurance market would touch around US$ 60.5 Billion by
the year 2010 from existing size of about US$ 10.2 billion. According to the Insurance
Regulatory and Development Authority (IRDA), new business premium income from April
2006 to February 2007 amounted to INR 579.38 billion (US$13.18 billion), registering an
impressive 120% growth over the same period last year.
The Insurance industry graph is definitely ascending. Distribution accounts for the largest
element in insurers cost and affects profitability. The size of the country combined with
problems of connectivity in the rural areas, makes insurance selling in India a difficult
proposition. The distribution capabilities strongly influence product design in insurance. The
distribution channels have a direct impact on the insurer’s market image. Emergence of
alternative channels such as Bancassurance and Internet is reshaping the insurance industry.
India with a population of more than a billion people offers unlimited growth potential.
LIC (Life Insurance Corporation of India) still remains the largest life insurance company
accounting for 64% market share. Its share, however, has dropped from 74% a year before,
mainly owing to entry of private players with innovative products and better sales force.
ICICI Prudential Life Insurance Co Ltd is the biggest private life insurance company in India.
It experienced growth of 58% in new business premium, accounting for increase in market
share to 8.93% in 2007-08 from 6.97% in 2006-07.
Bajaj Allianz Life Insurance Co Ltd has reported a growth of 52% and its market share went
up to 6.98% in 2007-08 form 5.66% in 2006-07. The company ranked second (after LIC) in
number of policies sold in 2007-08, with total market share of 7.36%.
SBI Life Insurance Co Ltd in terms of new number of policies sold, the company ranked 6th
in 2007-08. New premium collection for the company was Rs 4,792.66 crore in 2007-08, an
increase of 87% over last year.
Reliance Life Insurance Co Ltd Total collected was Rs 2,792.76 crore and its market share
went up to 2.96% from 1.23% a year back. It now ranks 5th in new business premium and 4th
in number of new policies sold in 2007-08.
HDFC Standard Life Insurance Co Ltd with an income of Rs 2,680 crore in FY2007-08,
registering a year-on-year growth of 64%. Its market share is 2.88% and it ranks 6 th among
the insurance companies and 5th amongst the private players.
Birla Sun Life Insurance Co Ltd market share of the company increased from 1.22% to
2.11% in 2007-08. The company moved to the 7th position in 2007-08 from 8the a year
before, pushing down Max New York Life insurance company.
Max New York Life Insurance Co Ltd has reported growth of 73% in 2007-08. Total new
business generated was Rs 641.83 crore as against Rs 387.51 crore. The company was pushed
down to the 8th position from 7th in 2007-08.
Kotak Mahindra Old Mutual Life Insurance Ltd the fiscal 2007-08, the company reported
growth of 80%, moving from the 11th position to 9th. It captured a market share of 1.19% in
2007-08. Last year the company doubled its branch network to 150 from 74.
Aviva Life Insurance Company India Ltd ranking dropped to 10th in 2007-08 from 9th last
year. It has presence in more than 3,000 locations across India via 221 branches and close to
40 bancassurance partnerships. Aviva Life Insurance plans to increase its capital base by Rs
344 crore. With the fresh investment, total paid-up capital of the insurer would go up to Rs
1,348.8 crore.
The above pie chart depicts the market share of insurance companies pertaining to India. All
the companies are private in nature . This is the reason LIC is not depicted as it is a
government company enjoying a market share of around 73 percent in Indian market.
Innovative
customer loyalty
S Wide network
Strong regulating rules
Wide product depth and range
Highly trusted
O
wording and policy wordings
CAGR has increased by 15 percent in
terms of premium collection
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The insurance sector has a vast potential not only because incomes are increasing and assets
are expanding but also because the volatility in the system is increasing. In a sense, we are
living in a more risky world. Trade is becoming increasingly global. Technologies are
changing and getting replaced at a faster rate. In this more uncertain world, for which enough
evidence is available in the recent period, insurance will have an important role to play in
reducing the risk burden individuals and businesses have to bear. In the emerging scenario,
the insurance industry must pay attention to (a) product innovation, (b) appropriate pricing,
and (c) speedy settlement of claims. The approach to insurance must be in tune with the
changing times.
The mission of the insurance sector in India should be to extend the insurance coverage over
a larger section of the population and a wider segment of activities. The three guiding
principles of the industry must be to charge premium no higher than what is warranted by
strict actuarial considerations, to invest the funds for obtaining maximum yield for the policy
holders consistent with the safety of capital and to render efficient and prompt service to
policy holders. With imaginative corporate planning and an abiding commitment to
improved service, the mission of widening the spread of insurance can be achieved. As I said
at the beginning, you who are graduating today have an important role in fulfilling this
mission.
With the explosion of Website and greater access to direct product or policy information,
there is a need to developing better techniques to give customers a truly personalized
experience. Personalization helps organizations to reach their customers with more impact
and to generate new revenue through cross selling and up selling activities. To ensure that the
customers are receiving personalized information, many organizations are incorporating
knowledge database-repositories of content that typically include a search engine and lets the
customers locate the all document and information related to their queries of request for
services. Customers can hereby use the knowledge database to mange their products or the
company information and invoices, claim records, and histories of the service inquiry. These
products also may be able to learn from the customer’s previous knowledge database and to
use their information when determining the relevance to the customers search request.
COMPANY PROFILE
Bajaj Auto is one of the most trusted name in Indian auto for over 55 years.
Bajaj Allianz is one of the fastest growing private Life Insurance Company in India.
This has more than 1,200 branches across country and deals in primarily unit linked,
traditional, health, child and pension policies.
Bajaj Allianz is ranked four in Indian market pertaining to market share in India.
Bajaj Allianz Shareholder Capital Base stands at Rs. 500 crore with Bajaj Auto
Limited and Allianz AG of Germany holding 74% and 26% stake respectively.
Bajaj Auto Ltd, the flagship company of the Rs. 8000 crore Bajaj group is the largest
manufacturer of two-wheelers and three-wheelers in India and one of the largest in the world.
A household name in India, Bajaj Auto has a strong brand image & brand loyalty
synonymous with quality & customer focus. With over 15,000 employees, the company is a
Rs. 4000 crore auto giant, is the largest 2/3-wheeler manufacturer in India and the 4th largest
in the world. AAA rated by Crisil, Bajaj Auto has been in operation for over 55 years. It has
joined hands with Allianz to provide the Indian consumers with a distinct option in terms of
life insurance products.
As a promoter of Bajaj Allianz Life Insurance Co. Ltd., Bajaj Auto has the following to offer
-
A strong brand-equity.
Experience in the financial services industry through Bajaj Auto Finance Ltd
ALLIANZ
Founded in 1890 in Berlin, Allianz is now present in over 70 countries with almost 174,000
employees. At the top of the international group is the holding company, Allianz AG, with its
head office in Munich.
Allianz AG is in the business of General (Property & Casualty) Insurance; Life & Health
Insurance and Asset Management and has been in operation for over 110 years. Allianz is one
of the largest global composite insurers with operations in over 70 countries. Further, the
Group provides Risk Management and Loss Prevention Services. Allianz has insured most of
the world's largest infrastructure projects (including Hongkong Airport and Channel Tunnel
between UK and France), further Allianz insures the majority of the fortune 500 companies,
besides being a large industrial insurer, Allianz has a substantial portfolio in the commercial
and personal lines sector, using a wide variety of innovative distribution channels.
3rd largest Assets Under Management (AUM) & largest amongst Insurance cos. -
AUM of Rs.51,96,959 cr.
BENEFITS
DEATH BENEFIT: In case of unfortunate death the beneficiaries are entitled to the Sum
Assured less withdrawals or the bid price of units, whichever is higher? If the age of the life
assured is less than 7 or above 70, then the bid price of the units is paid.
LIQUIDITY OPTION: There is no maturity date for this plan. . Anytime after payment of 3
full years’ premiums, you may withdraw the money, depending on your requirements,
through partial or complete surrender of units.
OPTIONS
Bajaj Allianz offers you a choice of 4 funds. You can choose to invest fully in any one
fund or allocate your premiums into the various funds in a proportion that suits your
investments needs. All the funds will be managed by the asset managers of Bajaj Allianz.
EQUITY FUND: This fund provides the scope of high appreciation over a
long term. The fund will primarily invest in equities and is expected to match
returns given by NSE NIFTY. This fund will invest at least 90% in equities
and maximum 10% in cash. This Fund Investment is in NSE (National Stock
Exchange) NIFTY i.e. top 50 companies.
DEBT FUND: This fund provides the scope for steady returns at low risk
through investments in high quality fixed income securities. This fund will be
invested fully in debt instruments. This Fund Investment is in Govt. Bonds for
e.g. IDBI Bonds, Mutual Funds etc.
BALANCED FUND: The balanced is primarily for those who prefer mix of
steady returns and growth. The balanced fund will invest 30% to 50% in the
equity fund and 50% to 70% in the debt fund. This Fund Investment is in
Govt. and Private Companies.
CASH FUND: The cash fund will invest conservatively in money market &
short term investments to ensure that return on investments shall never be
negative. 100% of this fund will be invested in money market instruments.
The price of the units in this fund will never to go down. This Fund
Investment is in Call Money Market (operates on the need for cash on hourly
basis).
Policyholder can switch units from one fund to another. The amount switched should be
in multiples of 1000, and the minimum switching amount is Rs. 5000 or the fund value
which ever is lower. Three free switches would be allowed every year. Subsequent
switches would be charged @ 1% of the switch amount or Rs. 100 whichever is higher.
c. Choice of a Top-up:
The policyholder will have the option to increase the regular premium amount at any
time. The additional single premium would be treated as a single premium top-up every
year. The policyholder will also have the option to increase the amount invested through
top-ups.
FLEXIBILITIES
The death benefit may be increased without any underwriting every 3rd year upto 4 times.
The increase will be allowed upto 25% of the original sum assured or Rs. 1,00,000.
Whichever is lower, each time? However, the maximum age till which this option will be
allowed is the attained age of 45yrs of the policy holder. Apart from the increase in death
benefit every 3rd year without underwriting, the policyholder may choose to increase the
death benefit subject to the maximum of Comprehensive Accidental Protection,
depending on his/her changing needs. This increase will be subject to underwriting and
the cost of underwriting shall be deducted through cancellation of units. The option to
increase the death benefit with underwriting ceases at age 60.
Decrease in the death benefit will be allowed any time, subject to the minimum death
benefit being maintained. The death benefit once reduced can be increased subsequently
only subject to underwriting.
Customers can opt to pay premiums at their convenience after payment of full 3years
premiums. Thereafter, when premium due are not paid, the policy will stay in force with
full benefits so long as there is enough units available for charging the cost of insurance
and additional benefits after deducting all applicable charges.
d. Flexible Contribution:
The person can increase/decrease the annual contribution. The maximum decrease in the
contributions can be upto 20% of the initial contribution chosen by the person at the time
of inception of the policy. However, in no circumstances can the contribution be reduced
to below the minimum premium allowed under the plan at that time, or 80% of the initial
chosen contribution, whichever is higher. The person has the flexibiltity to increase
his/her contribution without any limits. Any such increase or decrease in contribution will
only be allowed on policy anniversaries.
OTHER BENEFITS
You have the option to add the following four additional benefits, providing total
protection against uncertainties.
Accidental Death Benefit.
b. value
This policy acquires a surrender value after 3 complete years of the policy, provided the
1st 3 years’ premiums are paid. The Surrender Value is 100% of the value of investments.
c. Tax Benefits
Value of Units cancelled for Critical Illness and Hospital Cash Benefit is eligible for
tax relief under Section 80(D). Death Benefit and Withdrawals (partial or full) is tax
free under section 10(10) D of the Income Tax Act, if the premiums paid in any year
does not exceed 20% of the Sum Assured or Fund Value, whichever is higher. Incase
of change in any tax laws relevant to the policyholder or the fund performance, the
same will be applied as per regulations prevailing at the point of time.
AGE LIMITS
Age at entry:
CHILD CARE
Taking care of a child is perhaps the most important job a parent can have. It is but natural
that you would like to give your child your best, and therefore, this is the time when careful
financial planning can help you fulfill the aspirations that you have for your children. The
Bajaj Allianz “Child Care” Solutions help you to enjoy the joys of parenthood responsibly,
with the reassurance of a secure future for your child.
Child Care plan is a children money back plan with profit. Bajaj Allianz Child Care offers a
wide array of solutions that allows you to plan for your child’s future by providing you with
as many as 4 distinct and unique options.
1. Child Care 21
2. Child Care 24
3. Child Care 21 Plus
4. Child Care 24 Plus
This is a unique feature of Bajaj Allianz “Child Care” 21 Plus & 24 Plus. These packages
offer you the choice of providing a unique Start of Life Benefit for your child. For a nominal
amount, an additional Sum Assured subject to a maximum limit of Rs.10 Lacks will become
payable to enable the child start hi/her professional life smoothly, in case of an unfortunate
death or Accidental Permanent Total Disability of the Policy holder during the term of the
policy. This benefit will not be available in the event of accidental permanent total disability
after age 65 of the policy holder.
IN-BUILT BENEFITS
In case of death or Accidental Total Permanent Disability of the policyholder during the
premium payment term, all future premium payments are waived. This benefit will not be
available in the event of accidental permanent total disability after age 65 of the policy
holder.
In case of death or accidental total permanent disability of the policy holder during the
term of the policy, a monthly income benefit of 1% of the sum assured (12% per annum)
becomes payable till the end of the policy term (subject to a maximum of Rs. 1,20,000
per annum). This benefit will not be available in the event of accidental permanent total
disability after age 65 of the policy holder
For ensuring continuity of the valuable insurance protection that the child was enjoying,
we offer the child and option to purchase a with profits endowment or an equivalent plan
from Bajaj Allianz Life Insurance Company for twice the amount of face value of this
policy, without any medical examination, on the premium rates prevailing at that time.
(The application must be made at least 6 months prior to maturity of this policy).
PAYOUT STRUCTURE
For Child Care 21 and Child Care 21 Plus: The minimum guaranteed payouts are as follows:
For Child Care 24 and Child Care 24 Plus: The minimum guaranteed payouts are as follows:
* refers to probable increase in payout based on higher interest during the payout period.
DEATH PAYOUT
In the event of unfortunate death of the child during the policy terms, the payouts shall be as
under
Age Payout
Above 7 years and below 18 Sum assured with accrued bonuses will be paid and the policy
years will terminate.
Above 18 years and below Outstanding payouts will be paid as one lump sum and the
24 years policy will terminate.
AGE LIMITS
Child Care 21 and Child Care Child Care 24 and Child Care
Eligibility Conditions
21 Plus 24 Plus
Maximum age of
50 50
policyholder
CHAPTER 4
ANALYSIS OF DATA COLLECTED
Value of Fund at Bid Price Bid value of the fund units along
Survival Benefit
with maturity bonus at 5% of the
Sum Assured.
Higher the Sum Assured or value of Death during the 1st 6 months- 30%
units. However, the value of units of SA + value of units, next 6
Death Benefit will treat as death benefit if the Life months – 60% of SA + value of
Assured is > 7 years or < 70 years. units. Death after 1st year-SA +value
of units. Death during the 10th year-
105% of SA + value of units.
OTHER DIFFERENCES
Not specified.
Contribution Minimum: Rs. 15,000 p.a
Automatic Cover Available after the 3rd policy year. Not available.
Continuance
Charges :
Initial charge Not disclosed
1st Year- 24% ; 2nd Year-3%
3rd Year- 3%. No charges grom 4th
year onwards.
Bid-offer spread
The bid-offer spread is 5% of the Not applicable.
offer price.
Riders
FEATURES
Min Max Term Matures when the child reaches the age Matures
of between 22-25 years of child.
21 or 24. Premium paid till child reaches
Term is 10-25 tears.
age 18.
OTHER DIFFERENCES
Benefit- Death of < 7 years – Premiums refunded without Policy continues as it is.
Child interest >7 years & <18
Surrender Value Available after 3 premium paying years. Available after 3 premium paying
years.
Plan Type
Anticipated Endowment. Endowment.
Beneficiary Child.
Child.
Benefit-Death None if premium waiver rider is not purchased. Opt for either one of
of Parent the plans:
1. SA+ Bonuses
paid upfront
2. SA + Bonuses
paid on
maturity.
3. SA paid on
death & SA +
Bonuses paid
on maturity.
Benefit- Death < 7 years – Premiums refunded without interest >7 Policy continues as it is.
of Child years & <18
Bonus & Not Guaranteed. Paid after the end of the premium
Simple Reversionary
Additions Paying term. Bonuses paid till
maturity.
OM KOTAK CHILD
FEATURES CHILD CARE
ADVANTAGE
Plan Type Anticipated Endowment. Endowment.
Min Max Term Matures when the child reaches the age of 21 or 24.
10-30 Years.
Premium paid till child reaches age 18.
Min Max Age 1-13 Years. 0-17 Years.
of Child
Min Max Age 20-50 Years.
of Parent -
OTHER DIFFERENCES
Benefit- Death < 7 years – Premiums refunded without interest Policy continues as it is.
of Child >7 years & <18
Bonus & Not guaranteed. Paid after the end of the premium
Additions paying term. Not guaranteed.
FEATURES
SMART KID TATA AIG EDUCARE
Min Max Matures when the child reaches the Matures when the child is 18
Term Age of 21 or 24. Premium paid till years of age.
Child reaches age 18.
Flexibility in 2 structures :
benefit 1. Money is paid on the 18th, 19th, 20th Single payment structure.
structure and 21st year 20%+25%+25%+35%)
2. Money is paid on the 18th, 20th, 22nd or
Benefit- Death < 7 years – Premiums refunded without The proceeds are paid to the
interest >7 years & <18
of Child parent.
Bonus & Not guaranteed. Paid after the Guaranteed – 10% of SA paid
Additions End of the premium paying term. at maturity or death provided
the policy has been in force for
10 years. Plus a guaranteed
education benefit of 20% of
the SA paid at the maturity.
CONCLUSION
I have identified how Bajaj Allianz insurance company works. I have seen that the
underwriting department plays a significant roles in selecting the schemes. Have also
analysed the differences in various schemes offered by other insurance companies.i found out
that Bajaj Allianz has edge over its competitors in many schemes.Various schemes offered by
Bajaj Allianz insurance company has been studied and also the way each scheme brought by
the agents are analysed and their risk factors are laid down .
Bajaj Allianz maintains sound position in the market. Its efficiency inits various schemes are
clearly reflected in their working . The company has primarily been operating on cash drawn
from the market and reaping full benefits of its brand name.
However, trust on LIC is far much better in the market . The company has a well built chain
and all its processes of delivering to the clients are very well established a. It has a competent
control system in place for managing its agents, claims and underwriting and operations.
Nevertheless there is scope for improvements in investments of its collection from the clients
and building trust.
BIBLIOGRAPHY
EMPLOYEE OF BAJAJ ALLIANZ
WEBSITES
www.bajajallianz.com
www.bajajallianzlife.co.in/donotdist.asp
https://bajajallianzlifeonline.co.in
www.hdfcinsurance.com/
www.licindia.in
www.iciciprulife.com
MAGAZINES
Business today