Professional Documents
Culture Documents
283–289, 2001
Published by Elsevier Science Ltd on behalf of British Occupational Hygiene Society
Printed in Great Britain.
PII: S0003-4878(01)00005-9 0003-4878/01/$20.00
The introduction of ergonomics programs throughout the world requires an easy to under-
stand and inexpensive process. Participatory ergonomic intervention techniques have proven
to be beneficial in the prevention of musculoskeletal disorders. The participatory approach
to ergonomics has also been found to be a useful application within industrialized (developed)
countries and industrially developing countries (IDCs). Grassroots Ergonomics principles
utilize expertise within a workforce that focuses on participatory ergonomics interpretations
of quantitative and qualitative risk and exposure assessment information that in turn results
in a peer-developed ergonomics training. Regardless of the intricacy of the exposure assess-
ment tools, workers should fully assist in gathering and analyzing data, then in identifying
and implementing solutions. A coordinated and multidisciplinary application of this approach
within IDCs would succeed in the creation and sharing of job-specific ergonomics training
information for high physical exposure professions, such as agriculture, fishing, forestry, min-
ing, and small-scale enterprises, to initiate ergonomics programs regionally. Published by
Elsevier Science Ltd on behalf of British Occupational Hygiene Society
Keywords: participatory ergonomics; developing countries; exposure assessment; risk factors; psychological;
training; ergonomics; program; musculoskeletal disorders
parties that the involvement and support of top man- lems and can identify work procedures that may have
agement is often related to the reduction in workers’ ergonomic risk factors associated with them. There is
exposure to ergonomic and psychosocial risks (Israel an important need to quantify the level of exposure
et al., 1996). in these procedures (Buckle and Devereux, 1999;
PE is one intervention strategy that can simul- Bernard, 1997). This quantification, or ergonomics
taneously address both ergonomics and the psychoso- EA, is crucial to GE and is essential to determine the
cial risk factors in the work environment (Haims and scope and characteristics of ergonomics concerns for
Carayon, 1998; May and Schwoerer, 1994). Psycho- everyone involved (Zalk et al., 1997). This is one
social factors, and their relationship to MSDs, are point that is emphasized in the NIOSH and EASHW
characterized as being associated with work organiza- publications, but not addressed by the GAO report.
tion factors, the external work environment, and the Ergonomic analysis tools are used to gather and ana-
characteristics of the individual worker (Buchanan et lyze data on identified procedures to form an EA.
al., 1998; Bernard, 1997). Cumulative research has Tools for an EA can be as inexpensive as checklists
indicated that MSDs may act through a variety of and video for posture analysis and targeting or as
physical or biological mechanisms, with psychosocial intricate as three-dimensional motion evaluation sys-
factors also playing an important role in the onset and tems and surface electromyography (Zalk et al., 2000;
development of MSDs (NRC, 1999). The very com- Li and Buckle, 1999).
plex nature of psychosocial implications, and its Identifying the ergonomic risk factors, including
relationship with ergonomics, underlies the benefits posture, force, and repetition, within a work pro-
of the participatory approach in both DCs and IDCs. cedure is useful for EA of MSDs (Burdorf, 1992). If
There are often cultural differences in how work is the EA data will be utilized for in-depth research on
performed between companies as well as between a given profession’s exposure, then more intricate
countries. PE can assist in developing an approach measures should be considered. However, limitations
that takes cultural work method differences into of funds and the lack of availability of measuring
account (Buchanan et al., 1998). equipment within DCs and IDCs require an emphasis
Addressing the social, psychological, and cultural on the inexpensive approaches. This reality presents
needs of a given working population has been an a difficult dilemma facing ergonomics research in the
important aspect of PE. Within both DCs and IDCs, field. The feasibility of a measurement device, level
the PE approach has been successfully applied by of detail required, and variation of exposures needs
maximizing the role of the employee within the com- to be weighed against practicality and ease of use of
pany. PE principles have been applied to reduce obtaining this information from the field (Burdorf and
MSDs in an extensive variety of occupational fields van der Beek, 1999; Buckle and Devereux, 1999).
within DCs. Examples include: carpentry, compo- This may necessitate compromise, especially if mon-
nents-parts manufacturing, construction, custodians etary funding is as scarce as EA tool availability
(janitors), health care industry, meat packing, news- everywhere, but especially in IDCs.
paper industry, and waste container handling If the goal is to collect less detailed data for practi-
(Rosecrance and Cook, 2000; Zalk et al., 2000; Evan- cal work situations, an EA tool should be chosen with
off et al., 1999; Albers et al., 1997; Bohr et al., 1997; consideration given to its use and practicality in the
Moore and Garg, 1997; Zalk et al., 1997; Moir and field. Li and Buckle (Li and Buckle, 1999) have per-
Buchholz, 1996; Moore and Garg, 1996; Israel et al., formed a review of the current techniques available
1989). This approach has also been applied within for assessment. The strengths and limitations of pen
IDCs in Asia for assessing the needs of small and paper observational methods, videotaping, com-
enterprises and agriculture by building on local prac- puter-aided analysis, and self-report assessment are
tices within the limitations of locally available considered. Most of the existing tools are found to be
resources (Kawakami et al., 1999). Small-scale research-oriented rather than field-oriented. They are
enterprises within Thailand have also emphasized designed to maximize the information obtained for a
participation to improve working conditions, job and its procedures. The field practitioner’s need
materials handling methods, and productivity with a during an intervention may not require a researcher’s
special focus on the locally invented improvements level of information. Most important, according to Li
(Tandhanskul et al., 1995). Collaborative partici- and Buckle, is the information that helps decide
patory ergonomic efforts have also emphasized the whether an intervention is necessary and a measure-
skills of the local population to create practical, inex- ment to determine whether the intervention was effec-
pensive solutions that have resulted in development tive. The GE process takes this into account with an
and implementation of training packages (Kogi, additional consideration that the workers fully assist
1998). in gathering and analyzing data, utilizing the data to
address training needs, then identifying and
Exposure assessment (EA) implementing solutions (Zalk et al., 2000).
During a participatory ergonomic intervention, An ergonomics EA should be aimed at collecting
employees become aware of their ergonomic prob- information that accurately reflects the exposures and
286 D. M. Zalk
behaviors of the employees in the field. This approach profession, and its population. Schemes to address
is recommended in the NIOSH publication within the these problems, by developing a framework for the
step of gathering and analyzing data to define the research and intervention, have the potential to
scope and characteristics of ergonomics concerns enhance the relevance and utilization of results when
(Bernard, 1997). GE takes this recommendation two employees are involved as researchers to address the
steps further in that it emphasizes that the gathering causes and the symptoms of the problems identified
of data should be performed in the field under actual (Baker et al., 1994; Israel et al., 1989). Occupational
working conditions and that the data be quantifiable health and hygiene staff are useful in the collection
to afford replication after the ergonomic intervention of background and ergonomics exposure data to be
(Zalk et al., 1997). This extra effort allows the used at the discussion sessions, which can serve for
opportunity to quantify the ergonomic exposures the foundation for the CT (Zalk et al., 2000). Inter-
before and after the intervention has been completed ventions for particular musculoskeletal issues raised
and controls have been implemented. This concept is during these discussions are most effectively initiated
similar to traditional occupational hygiene sampling with consensus from the entire group (Moore and
theories and is a more appropriate measure of the Garg, 1997).
intervention’s success rather than the use of often Once these musculoskeletal issues are identified, a
transient injury statistics. participatory ergonomic intervention team should be
Checklists have frequently been the ergonomic tool created that consists of a small, representative group
of choice within participatory ergonomic inter- of affected workers, a health and safety professional
ventions (Kawakami et al., 1999; Moir and Buchholz, (ergonomist), and a management representative
1996; Tandhanskul et al., 1995). Regardless of the (GAO, 1997; Bernard, 1997; Zalk et al., 1997; Israel
intricacy of the EA tools, workers should fully assist et al., 1996). In the GE process, the workers are in
in gathering and analyzing data, then in identifying control of the intervention team, so one of these mem-
and implementing solutions. A team of custodial bers serves as the team’s leader. The workers’ initial
(janitorial) employees designed and implemented a role is to teach the ergonomist about their work and
GE intervention that included video-based posture its procedures. The ergonomist’s role is teaching
analysis and posture targeting applied in the field basic principles of ergonomics, how these principles
(Zalk et al., 1997). Using the same PE approach, may apply to the work’s procedures or cycles, and
waste container handling employees used the above consulting on behalf of the workers.
video-based analyses and added surface electromyog- The consulting role of the ergonomist is extremely
raphy and lumbar motion monitor direct measuring important to the CT because this person not only
instruments to ensure that the field analysis optimized serves as a conduit of introductory, as well as techni-
the EA information pertaining to their profession cal, ergonomics information, but they may also have
(Zalk et al., 2000). Each employee’s interpretations to serve as a mediator between workers and their
of musculoskeletal quantitative and qualitative data management. Management should have a representa-
are an essential part of the GE process. These tive on the team to understand the inner workings of
interpretations can be developed into a training pro- the PE approach and provide guidance on manage-
gram that focuses on the prevention of MSDs within ment issues (Bernard, 1997; GAO, 1997; Koda et al.,
the professions analyzed (Zalk et al., 2000; Kawak- 1997; Israel et al., 1996; Tandhanskul et al., 1995).
ami et al., 1999; Tandhanskul et al., 1995). Management representatives need to know the right
people to go to when obtaining funding, making
Creation of training (CT) changes in the workplace, and implementing the
Emphasis on ergonomics training has been an his- training. They also need to become an advocate for
torical focus for assisting in the creation of ergonom- the needs of the workers, as determined by the inter-
ics programs. Over thirty years ago the World Health vention team, to assist in the implementation of the
Organization made this an important element in a overall ergonomics program. This begins a process
plan to develop an inter-regional course on ergonom- for sustaining an ergonomics program after the initial
ics for developing countries (Singleton and Whitfield, participatory ergonomic intervention (Zalk et al.,
1968). The creation of a training program, resulting 2000; Kawakami et al., 1999; Tandhanskul et al.,
from the application of PE principles, is a relatively 1995).
new concept. When participatory techniques are util- For an effective ergonomic program to be initiated,
ized in the CT, the resultant training proves most use- training needs to be developed in hand with
ful for the promotion of intervention successes that ergonomic research that is both flexible and dynamic
have come from the local workplace population (Kawakami et al., 1999; Baker et al., 1994). An
(Kogi, 1998). appropriate goal of an ergonomic intervention team
CT is the culmination of the GE process, which is to create and implement training for the affected
often begins with employees and occupational health workforce that includes discussion of the ergonomic
and hygiene staff working together to discuss ergo- EA study and its results (Zalk et al., 2000; Kawakami
nomics-related problems within a given company, or et al., 1999; Kogi, 1998). Since workers are in control
Grassroots ergonomics 287
of the GE process, they assist in selecting the EA extremely useful in acquiring and retaining
techniques that best address their job task and most ergonomic knowledge among apprentice carpenters,
likely reduce their exposure to musculoskeletal haz- when compared to a control group (Albers et al.,
ards during their work. It is necessary for an ergono- 1997). Applications in the construction industry have
mist to take the process into the field, working with utilized participatory ergonomic interventions for not
the employees to obtain and analyze the data. This just the practical needs associated with training, but
includes full worker participation in the measurement, for political reasons as well (Moir and Buchholz,
processing, and interpretation of ergonomics EA 1996). These construction advisory groups served to
information. This process is known as in-the-job evaluate intervention ideas and compare safety sys-
training (IJT). The IJT obtained by the team’s work- tems within the company. A ten-year follow-up study
ers while going through the GE process is far more in a waste management bureau that found significant
intricate and involved than typical classroom and reductions in compensation claims for low back pain
hands-on training. demonstrates the endurance of the participatory pro-
IJT intrinsically educates the workers in ergonom- cess (Koda et al., 1997). This participatory ergonomic
ics because they are fully involved in applying sol- intervention began with a revision of the safety pro-
utions that they helped develop. Thus, they are trained cedure manual and an emphasis on continual partici-
within the parameters of their own job. The infor- patory training classes.
mation obtained from the EA study within the GE A custodial (janitorial) workforce of 150
process will assist the intervention team in developing employees, 25 of whom are developmentally dis-
their own training, their own training manual, and abled, used the GE process and its principles, includ-
applying appropriate controls for their own co-work- ing EA, to address their consistent rise in MSDs (Zalk
ers. This training also becomes an IJT for workers et al., 1997). The custodians on the intervention team
who are not part of the intervention team because revised their training manual and created an ergonom-
their peers’ interpretations of the GE process are ics training based on their EA results. This resulted
presented in work-related language they can under- in a training video and manual package that has been
stand. Additionally, when training comes from within shared in over 20 countries. Substantial reduction of
the trainees’ own ranks there is a much greater par- MSDs and a measured decrease in EA results were
ticipation, acceptance, retention, and application of found three years after the initial training (Tolley et
the goals from the training. Workers from the team al., 1998). Use of more intricate EA techniques, such
can also become qualified to assist in presenting the as surface electromyography and lumbar motion
IJT, creating their own periodic training, and reinforc- monitor, did not deter waste container handling
ing ergonomic lessons learned (Zalk et al., 2000; employees from also interpreting the results into their
Kawakami et al., 1999). own training that they assisted in presenting to their
peers (Zalk et al., 2000). The training methods
developed by both of these GE interventions have not
RESULTS
only resulted in a decrease in ergonomics-related
Office and production workers in a newspaper injuries, more importantly they have reduced
company teamed with ergonomists to reduce MSD employee exposure to the ergonomic stressors ident-
risk factors by developing and implementing sol- ified through the PE process.
utions for very low intervention costs (Rosecrance Participatory ergonomic interventions have also
and Cook, 2000). PE principles in the meat packing been a successful approach for the reduction of MSDs
industry were implemented with ergonomic inter- in IDCs (Jafry and O’Neill, 2000; Buckle and
vention teams, utilizing workers as researchers, with Devereux, 1999). Successful applications of this
a problem solving method that began with obtaining intervention method within IDCs have come from uti-
background, exposure, and effects data. The teams lizing local talent, skills, and available resources
then approached solutions to the problems with brain- (Jafry and O’Neill, 2000; Kawakami et al., 1999;
storming sessions and selected interventions by con- Koda et al., 1997; Rainbird and O’Neill, 1995; Tand-
sensus that effectively addressed and reduced MSDs hanskul et al., 1995). Participatory ergonomic inter-
(Moore and Garg 1997, 1996). A similar approach ventions within IDCs have done extremely well in
with health care workers proved, for some, to be keeping costs to a minimum, adapting to the customs,
highly effective in identifying problems and traditions and politics of a given region, and achiev-
implementing solutions (Bohr et al., 1997). By ing the management buy-in which is essential for the
including management on the team and focusing in-house development of a PE program (Rubio,
efforts on designing and implementing changes in 1995).
training, hospital orderlies showed a decline in MSD Ergonomic programs in Asia have grown out of
symptoms and improvements in job satisfaction and successful participatory interventions. Assessment of
psychosocial stressors (Evanoff et al., 1999). the local needs in small-scale enterprises and agricul-
Participatory training, using hands-on exercises and ture have resulted in the development and implemen-
‘learner-centered’ instruction, was found to be tation of widely-applicable ergonomic improvements
288 D. M. Zalk
and the sharing of training methods (Kawakami et al., exposures and related occupational diseases
1999). These improvements include materials hand- (Shahnavaz, 2000; Cory, 1999; Takala, 1999). Per-
ling, design of workstations, and work organiza- haps utilizing the GE process and its principles can
tion — all achieved by utilizing local resources. It is assist in achieving maximum benefits for the working
the participatory process that assisted in the creation population that can balance out the continually
of the improvements and training methods that meet increasing demands for production. Participatory
the diversity of a given local population. Locally principles, like those within the GE process, are an
invented ergonomic improvements were utilized to essential part of the collaborative, multidisciplinary
initiate ergonomic programs within small-scale approach necessary to reduce occupational health dis-
enterprises in Thailand (Tandhanskul et al., 1995). eases (Stubbs, 2000). To lower the occupational
The improvements from this intervention included health cost of musculoskeletal diseases internationally
workstation redesign and material handling changes over time, this approach must assist in standardizing
that were derived from the results of a checklist for criteria so international organizations can add to the
ergonomic risk assessment. Field study interventions, global database on accurate statistical musculoskele-
use of practical assessment methods, and voluntary tal information and share job-specific ergonomic
efforts within a participatory framework are all part training information to initiate ergonomic programs
of the collaborative research and training approach within and between DCs and IDCs.
that has been successful within Asian IDCs (Kogi,
1998). Acknowledgements—Work performed under the auspices of
U.S. Department of Energy by the Lawrence Livermore
National Laboratory under contract W-7404-Eng-48.
DISCUSSION
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