Retention of the employee, Specific Reference to Information Technology

Companies in Bangalore

1. Introduction to Study

Human capital is the real asset for any organisation. All other resources in the organisation
are used and utilized by the Human Resources of the organisation. It is generally told Human
Resources is the best resource.

2. The Problem Statement

a.In today’s highly competitive and global environment, retention of the experienced
and old faithful employee has been considered as one of the most important.
b. A preplanned step of recruitment and the opportunity given to the in house
people for promotions during global recession.

3. Objectives of this Research: - The specific objectives are as follows:-

i. To assess critically the problems faced by the Human Resources executives of

IT Industry.
. To find out the challenges of Human Resources in IT industry.

4. Significance of the study.

There is a dangerous trend in the IT industry of high-jacking the trained man power from one
company to other company. This is a pertinent in Business Process Out sourcing (BPO)
organisation in Bangalore.

5. Scope of the study: -

The present study covers the different aspects of Human Resources functions in IT industry.
The study is important in the global environment to find out the strategic trend of Human
Resources in software industry such as the problem faced by Human Resources executives in
and around Bangalore.

6. Limitation of the study:

a. The study and the research will be limited to the Bangaloe geographical region
only.
b. The research will be carry out the typical and special characteristics of the
Software industry only.
7. The Methodology. The methodology which will be used for carrying out the report will
be used as follows:-

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Types of Data Source. For present research work, primary as well as secondary data
will be used. Research will be broadly classified into two sections. Various statistical
tools will be used to suggest and analyse the primary and secondary data.

Tools of collecting Primary Data: - The information will be collected directly from
the stakeholders like HR executive and Managers of the software industry, employee
and the customers of the IT company: -

a.Questionnaire and Surveys: - This will include range of response questions, close
ended questions, providing limited answers to specific responses or on a numeric
scale.

b. Interview: This will include people to interview, Develop the interview

questions including open-ended questions and close ended questions and carefully
eliminating leading questions.

c.Sample Size:- The sample size of IT industry is 20, which includes:

i. Data of 5 Foreign MNCs will be collected.

ii. Data of 5 top Indian giants of IT industry will be collected.

iii. Data of 5 SME (Small or Medium Enterprise) will be collected.

iv. Data of 5 small scale hardware vendors will be collected to find out the
turn over of their front end staff.

From each selected IT companies 5 personnel will be interviewed (i.e. a total of 200
persons)

e.Sampling Technique: - The study will be using Simple Random sampling. All
these data will help in formulating as very comprehensive case study. All sample
units will be personally contacted and interviewed.
Tools of collecting Secondary Data: - Various statistical tools will also be used to
analyse the secondary data.
a. Document Review: - Obtaining the actual forms and operating documents
currently being used. Reviews blank copies of forms and samples of actual
completed forms.
b. Observation: - analyzing annual reports and press releases, verifying the
statements made during the interviews.
c. Web Search: - The information related to out side region (other part of India and
Globe) will be studied from internet to other published papers.

d. Various policies from National organisation will be dealt in details by referring

various government publications and reference book, journals, published data
from time to time.

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 e. Research of journals, periodicals, technical materials,, electronics/internet search,
professionals meetings, seminars and discussions, site visits etc.

f. Sampling like records, reports, operational logs, data entry documents,

complaints, and various types of forms.

8. Hypothesis:

a. No relationship between HR practices and motivation of the people exists in

companies operating in IT industry in Bangaloe.
b. No relationship exists between HR practices and attrition rate in companies operating
in IT industry in Bangalore.

9. Chapter Schema: - The following will be chapter schema of Research report.

Chapter 1:

Introduction to Study
Present Trend
Statement of Problem
Objective and Importance of the Study
Scope and Limitation of the study
Methodology
Hypothesis

Chapter 2: Review of Literature and Research

Chapter 3: Profile of the selected organisations.

Chapter 4: International HR practices in IT industry.

Chapter 5: Data Analysis

Chapter 6: Summary, Findings and Suggestions to improve the situation and

Conclusion.

Abhiman Behera
NHLI09PGDM001