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Only plain text email is forwarded by the Discuss@Linmodems.

org List Server,


as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 2.6.35-24-generic
With this Subject Line cogent experts will be alerted, and useful case names le
ft in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup serv
ice.
Responses from Discuss@Linmodems.org are sometimes blocked by an Internet Provid
er mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=1.0.23
Linux version 2.6.35-24-generic (buildd@vernadsky) (gcc version 4.4.5 (Ubuntu/Li
naro 4.4.4-14ubuntu5) ) #42-Ubuntu SMP Thu Dec 2 01:41:57 UTC 2010
scanModem update of: 2010_12_12
Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://in.archive.ubuntu.com/ubuntu/

Presently install your Linux Distributions dkms package. It provides for automat
ed driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/project
s.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_hda_intel
Attached USB devices are:
ID 152d:0310 JMicron Technology Corp. / JMicron USA Technology Corp.
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-
878554.html
A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg0
0578.html
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@linmodems.org
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio C
ontroller (rev 02)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics
are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:27d8 1b50:5608 Audio device: Intel Corporation
N10/ICH 7 Family High Definition Audio Controller
Modem interrupt assignment and sharing:
44: 750 234 PCI-MSI-edge hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.265070] pci 0000:00:1b.0: reg 10: [mem 0xfeb00000-0xfeb03fff 64bit]
[ 0.265153] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.265166] pci 0000:00:1b.0: PME# disabled
[ 15.705966] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 16 (level, low) -> IRQ 1
6
[ 15.706104] HDA Intel 0000:00:1b.0: irq 44 for MSI/MSI-X
[ 15.706163] HDA Intel 0000:00:1b.0: setting latency timer to 64
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@linmodems.org
if help is needed.

===== Advanced Linux Sound Architecture (ALSA) diagnostics =====


The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None

The /proc/asound/pcm file reports:


-----------------------
00-00: ALC269 Analog : ALC269 Analog : playback 1 : capture 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xfeb00000 irq 44
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/2.6.35-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.35-24-generic/kernel/sound/pci/hda/snd-hda-intel.ko
The HDA diagnostics did not recognize a modem chip on the audio subsystem,
though a Conexant chip modem might not be recognized.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
A candidate modem is not transparent among the PCI devices:
------------------------------------------------
00:02.0 VGA compatible controller: Intel Corporation N10 Family Integrated Graph
ics Controller
00:02.1 Display controller: Intel Corporation N10 Family Integrated Graphics Con
troller
00:1b.0 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio C
ontroller (rev 02)
00:1f.2 IDE interface: Intel Corporation N10/ICH7 Family SATA IDE Controller (re
v 02)
00:1f.3 SMBus: Intel Corporation N10/ICH 7 Family SMBus Controller (rev 02)
01:00.0 Network controller: Atheros Communications Inc. AR9285 Wireless Network
Adapter (PCI-Express) (rev 01)
02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E P
CI Express Fast Ethernet controller (rev 02)
------------------------------------------------
with USB, bridge, and RAM devices not displayed.
If a High Definition Audio card is present, if might be hosted on the Subsystem.
If your modem is an
external USB type,
connected by an external serial cable,
or mounted internally on an ISA card,
then scanModem would not access it.
Try with Root permission
$ sudo wvdialconf /etc/wvdial.conf
to detect these modem types and some USB modems.
If the detection is successful, read the DOCs/wvdial.txt .
Edit the /etc/wvdial.conf with Root permission:
sudo gedit /etc/wvdial.conf
will be able to dial out with Root permission:
sudo wvdial
Many modems for which scanModem fails have Conexant chips.
From http://www.linuxant.com/drivers/modemident.php
get the ListModem tool, which will report on Conexant chipset modems
If the above tests fail, please provide any independent information available o
n your modem.
If an alternative boot into Microsoft windows can be done, do mouse
clicks on:
Start > Settings > Control Panel > Classical View (for Window XP) > System
> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
expand the graphic. Manufacturer information may be displayed. For example, CXT
stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
and device information. From the Driver Details TAB, copy out the VENdor and DEV
ice information.
Next do the Query Modem and record the ATI specifications displayed such as:
ATI3 - Agere SoftModem Version 2.1.22
ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
Try to identify the modem setup file, with name perhaps MODEM.INF.
If may contain chipset Vendor informaton.

Predictive diagnostics for card in bus 00:1b.0:


Modem chipset not detected on
NAME="Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio Con
troller "
CLASS=0403
PCIDEV=8086:27d8
SUBSYS=1b50:5608
IRQ=44
HDA2=00:1b.0
SOFT=8086:27d8.HDA
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation N10/ICH 7 Family High Definition Audio C
ontroller
Primary device ID: 8086:27d8
Subsystem PCI_id 1b50:5608
Softmodem codec or chipset from diagnostics:
from Archives:

Support type needed or chipset:


Support can likely be achieved through two mutually exclusive alternatives:
1) The hsfmodem software for Conexant chipset modems: Read DOCs/Conexant.txt
The following ALSA alternative CANNOT work with Conexant modems.
2) An ALSA modem driver plus slmodemd. Read DOCs/Smartlink.txt for details, and
to test get the package SLMODEMD_gcc4.4_alsa1.0.23.tar.gz from:
http://linmodems.technion.ac.il/packages/smartlink/

The base of the UDEV device file system is: /dev/.udev


Versions adequately match for the compiler installed: 4.4.5
and the compiler used in kernel assembly: 4.4.5
linux-headers-2.6.35-24-generic resources needed for compiling are not manifest
ly ready!
The patch utility is needed for compiling ALSA drivers, and possibly others.
If compiling is necessary packages must be installed, providing:
linux-headers-2.6.35-24-generic

If a driver compilation fails, with message including some lack of some FileName
.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minim
al additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display th
e needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb

Checking pppd properties:


-rwsr-xr-- 1 root dip 273248 2010-07-09 22:11 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ g
et faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to matc
h your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be n
ecessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link:
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to black
list unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------

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