You are on page 1of 6

m  m


    
         
! "#$ %
& '(   )  ' * 



    
        
        
        
            
 
            
    c
        
 c   ! "#  






c  


u 
    

c   
  u   u    
Treated by MD 52.4 33 67.8 48.4 15.4
Treated by NP 55.8 23 62.7 29.9 6.9
Treated by specified MD 59.4 40 67.8 48.4 8.4
Treated by specified NP 72.8 40 62.7 29.9 -10.1

*Wait time is defined here as any time not receiving treatment from MD or NP 


c $ 

$
&  

Capacity per
Time of Day Arrivals per hour MD's NP's hour Capacity - arrival differential Utilization rate
8-9 a.m. 18.2 2 2 9.8 -8.4 186%
9-10 a.m. 17.6 2.5 4 14.95 -2.65 118%
10-11 a.m. 16.8 5 4 22.7 5.9 74%
11-12 p.m. 15.2 3 4 16.5 1.3 92%
12-1 p.m. 11.8 3 2.5 13.8 2 86%
1-2 p.m. 16.9 3 2.5 13.8 -3.1 122%
2-3 p.m. 16.2 3 4 16.5 0.3 98%
3-4 p.m. 15.9 4 4 19.6 3.7 81%
4-5 p.m. 11.6 3 2.5 13.8 2.2 84%
5-6 p.m. 2.8 1 2 6.7 3.9 42%
Totals 143 29.5 31.5 148.15 Std Dev = 4.20145808 97%


 !    '   ()*
+ ! '     Ä 
      

'       !

  !  ,  
    ()*   5    
  -  ! !       
   '  
'  !    
    !9
                
      
.       . * 8   ! 
    

$c' 
 /0

            $

1   
/7%
//"#

"

 "

        "2%3
.     
       
!    
 '45  c5            
                    

6 -          
 5
4             7 
  
               
 !       , 


c87   

Arrivals per Capacity - arrival
Time of Day hour MD's NP's Capacity per hour differential Utilization rate
8-9 a.m. 18.2 4 3 17.8 -0.4 102%
9-10 a.m. 17.6 4 3.5 18.7 1.1 94%
10-11 a.m. 16.8 3 4 16.5 -0.3 102%
11-12 p.m. 15.2 3 4 16.5 1.3 92%
12-1 p.m. 11.8 2.5 2.5 12.25 0.45 96%
1-2 p.m. 16.9 4 2.5 16.9 0 100%
2-3 p.m. 16.2 3 4 16.5 0.3 98%
3-4 p.m. 15.9 3 4 16.5 0.6 96%
4-5 p.m. 11.6 2 3 11.6 0 100%
5-6 p.m. 2.8 1 1 4.9 2.1 57%
Totals 143 29.5 31.5 148.15 Std Dev = 0.786006079 97%

c % 
 
%   !    8        
   
  
+  !     !  
    5     
.    
           
              

:   -         ;
   
'       !   
         5- 
.  ,   
      !   
 -         !    
 
)         
         


         m     +  
'          2 "%%$"   $1//"
  $ 2     /13   3
c    2     $/
0/   "
1
*  #   %1 2
%$  
"
&     2   0
%"   /
"0  

    1"!    $!      ! 
    /
"# 


$      13  1!   
()*  
.        !
!        %" 
 

%             # 

 7%
   37
/ 


1    !            
       
:      
              
       


K  '  
'   
   

; - arrival rate (per hour) 14.3 14.872 14.872
ȝ - service rate (per hour) 3.1 3.1 3.1
ȡ - arrival rate/service rate (C/U) 4.61 4.80 4.80
S - # of doctors 5 5 6
Average Idle Time (minutes per hour) -216.8 -227.8 -227.8 Ä 
  5 ! 

Lq - average patients waiting 9.33 21.64 2.07 )   $ 7 9* 
 

L - average number in system -1.28 -1.26 -1.26
Wq - wait time (minutes) 39.15 87.31 8.35 Ä 
   5 ! 

)      9
Processing Time (minutes) 19.35 19.35 19.35 4     9
Waiting + Processing Time (minutes) 58.50 106.66 27.71

                 
.
     1#     ! 
+ "'45  
c 1 
  1
%     1%   3     
%0
" 
.     0
%"     
"/
"3 


+            1#    ,    
        '7'7*
<,  
0
%%$
1               
+ 
   /;
%        0
%" 
    3
 


  -           
       
.  - '4 <,
  $
3;         /
%"
 
=            
 '4    1#       


" +  !      -  
    
       -  Ä 
.      
 B !      
   !            
 
&          
    

               
  
6        !
       -    


>   -  
+   
        
     
    (   !? !5  
            


.        -     
                
+
    '45       
 



          
     
 - /
   
 $;
          
  

6 
þ         5@     
     

þ .             
    
>      
       
.   
   

þ     4 5   
4
A! %%   !   
       BC=      
c " 
        
    
D.4
A!     
 -          
    
c !A! -   
         


þ           

þ :   !    
.         
  !             
            

þ .               
()*   5 
E    ! 
      

þ .           
           
 


; 
þ ' &  *      
  
.     - 3      
   !    $3  !    
  !  
+          ! 
      +, <,     ,  
      , 1
*  , $    
               

þ ' &  )          F>  
                 
   - 
 !       !   
         
+     
         
    
 !          
        ,
    
      !         
     
>       
"    !      - "
  2  7F>   !

þ ' &      58 ! '47 c   
  

þ ' 4       !   
   

þ '   -  .   ,
$     
  
% '    5     





c