BusinessJournal

The Region’s Business Publication

THE

March 2011 OF WEST CENTRAL OHIO

SMS proTECH increasing work force by 25%
First National Bank SMS proTECH is planning for rapid will work primarily from the Sidney office.

plans expansion
growth this year and expects to add at Additional new hires stationed in Sidney
least 12 new employee-owners during and covering the Greater Miami Valley
2011. SMS is pleased to announce that include Chris Pohlschneider, Network
Pandora, OH February Jon Dankworth of Troy has joined the Engineer.
1, 2011: First National team as Director of Business Development. Other recently hired employees for the
Bank of Pandora is Jon comes to SMS with over 18 years NW Ohio Division, stationed from the
pleased to announce the in the systems integration business, most Toledo/Findlay offices, include Cindy
future site of its newest recently as President of Agil IT. Prior to Stiene, Major Account Manager, who
full service banking center his services at Agil IT, Jon held positions brings Dell and Sarcom experience; Tim
at 1114 Trenton Avenue, as Vice President of Oxford Systems and Smith, Senior Network Engineer, most
Findlay, OH, west of I-75 Director of Services of VARtek Services. Jon Dankworth recently at Rarey Roth; and Jeremy Cullen,
at the intersection of SR 224 and County Road Jon is active in many local organizations Senior Network Engineer previously from
300. Todd Mason, President and CEO of First including Board of Directors of the Troy Chamber RDSI and Meyer Hill Lynch.
National, is excited about the opportunities this of Commerce, Chair of the Troy Strawberry Festival Additional new hires are expected to be in place
expansion will provide Bank clients. Committee, City of Troy Technology Committee and
“Our decision to expand will give new cli- See SMS, page 12A
CompTIA Small Business Issues Policy Council. Jon
ents on the west side of Findlay a great option
for their personal and business banking, and it
will also be a benefit to existing clients because Friends makes a sale and a purchase,
it makes banking with First National Bank even more convenient. This
new location complements our existing location at 1630 Tiffin Avenue then rebrands its corporate image
See FNB, page 12A Ohio – Friends Business Source sells a division
of the company, purchases a fellow independent
office supplier and then rebrands its entire corporate
entity.
After November 11, 2010, Friends projects
company-wide growth of 12% subsequent to the
sale of its copier division to Perry Corporation of
Lima, Ohio. On the same day, Friends finalized
the purchase of an independent office supplier in
Hermitage, Pennsylvania. The former 18 million “We’ve designed a solution that makes your pro-
dollar company has gained an extra four million curement needs more straightforward,” asserts com-
Permit No. 286
Lima, OH
PAID Delphos, OH 45833 in annual revenue, and has decided to rebrand its pany CEO and President, Ken Schroeder. “With the
U.S. Postage 405 N. Main St. corporate consulting division as FBS Corporate help of our Account Consultants and Managers, you’ll
PRSTD STD The Business Journal Solutions to better fit its customer base. See FRIENDS, page 12A

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Personal Community Business
ENVIRONMENTAL SERVICES, INC. forForOver
Over 30 Years.
30 Years Journal
Living the
Living the Rotary
Rotary motto:
motto:
of West Central Ohio
“Service
“Service above self”
above self” Volume 19, No. 3
Publisher Donald R. Hemple
Contributing Writers
Jeffrey Gitomer
Advertising Donald R. Hemple
The Business Journal is mailed to the top business leaders
in the 11-county region of West Central Ohio. Although infor-
Mercury mation is gathered from sources considered to be reliable,
the accuracy and completeness of the information cannot be
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does not constitute a solicitation for the purchase or sale of
Light bulbs any products.
Electronics Copyright, The Business Journal of West Central Ohio, 2006,
All rights reserved. Reproduction or use, without written per-
mission of editorial, photographic or other graphic content in
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Executive Vice President
Trustee - Stepping Stones Center Contact Us
Telephone 419-999-4762
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Napoleon Hill is the Real Secret
I owe my 3. His writing ing mind energy into accom- not a hope, not a wish, but a
positive attitude is easy to read, plishment and wealth. keen pulsating desire which • Sales
to Napoleon understand, and • Any idea, plan, or pur- transcends everything. • Service
Hill. During one apply. pose may be placed in the • Do not be discouraged • Leasing
year of daily, 4. He’s on tar- mind through repetition of if you fail a few times.
four-hour inten- get with what’s thought. • Education comes from
sive sales and wrong and what’s • Before success comes in within; you get it by struggle
positive attitude weak. any man’s life, he’s sure to and effort and thought.
training back in 5. He’s on tar- meet with much temporary • Effort only fully releas-
I-75 & SR 65, Lima
1972, I was for- get with how to defeat and, perhaps some es its reward after a person
tunate enough to make it right and failures. When defeat over- refuses to quit. www.ssvolvo.com

800-354-7946
expose myself strong. takes a man, the easiest and • Everyone enjoys doing
to his success 6. His wisdom the most logical thing to do the kind of work for which
principles. is right on the is to quit. That’s exactly what See GITOMER, page 12A
Each day one money. the majority of men do.
Jeffrey
of the eight guys 7. His ethics • Big pay and little re-
Gitomer
on my team had ring true and gen- sponsibility are circumstanc-
to give a book uine. es seldom found together.
report on a chapter from 8. He reinforces his ad- • Cherish your visions
Think and Grow Rich. Since vice with real-world exam- and your dreams as they are
there were only 15 chapters ples. the children of your soul, the
in the book, we reviewed 9. He encourages you to blueprints of your ultimate
it in its entirety every three do it. achievements.
weeks. We went through the 10. He has faith that you • Create a definite plan
book more than 15 times can achieve. for carrying out your desire
in one year. I felt like I had 11. He warns you of out- and begin at once, whether
memorized it. side influences that will be you ready or not, to put this
And somewhere during jealous of your endeavors. plan into action. Warehousing Services
that year, something clicked. 11.5 He has a track record • Desire is the starting
I realized that by adopting that includes tens of millions point of all achievement, • Contract or Public Warehousing
the fundamental Hill prin- of success stories. • Pick and Pack Operations
ciples, and adapting them to A thousand people
my life and family, I could have come and gone
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tive mental attitude. I be- al development gurus MXVW • Scheduling and Replenishment
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with?
Whose principles do you within your imagina-
follow?
How dedicated to achiev- the workshop of your
ing and maintaining a posi- mind, capable of turn-
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Napoleon Hill’s success
principles are timeless, and
there’s a reason. Actually
there are 11.5 reasons and
all of them create an atmo-
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Phone: 419-453-3825 Fax: 419-453-3025

Investing money for 2011 and beyond:
Best investment strategy
Investing money in 2011 through 2012
may require that most people change their
thinking about the best investment strategy.
Traditional investing strategy for average
folks suggests an asset allocation of over
50% to stock funds, about 40% to bond
funds, and the rest to perhaps a precious
metals (gold) fund for added diversification.
In the world of investing money, times are
changing; especially for bonds and gold.
In putting together your investment
strategy one of the best ways to focus is to
consider the flow of money between asset
classes over the recent months and years.
In the investing world money always goes
someplace, and it tends to concentrates in
different areas at different times. When
money floods an asset class like bonds or
gold, prices can rise dramatically. When it
makes a grand exit prices can tumble. Ex-
Money & Investment
tremes in price movements should grab
your attention when investing money for
2011 and beyond, especially when you hear
mention of the word “bubble”.
In the months leading up to 2011, inves-
tors both large and small were investing
money heavily in bonds and in precious
metals like gold. This investment strategy
was among the best as prices in both asset
classes climbed to record or near record
highs. Millions of everyday folks threw
money at bond funds and some discovered
gold funds. The question going forward: are
prices at extremes, and is either investment
a bubble waiting to deflate or burst? Let’s
look at bonds first.
Investors have flooded bond funds with
an additional net inflow of hundreds of bil-
lions of dollars while pulling money out of
stock funds in recent times. The bond funds
have then taken this money and bought
more bonds, in the process sending bond
prices up to extremes. This has pushed bond
yields (interest income as a percentage) to
near-record lows. Looking back to 1981, the
10-year Treasury note (intermediate-term
government bonds) hit a high yield of 14%.
Today they’re paying less than 3%, near his-
torical lows. The problem: investing money
in bonds and bond funds carries a signifi-
cant risk today. When interest rates go UP,
bond prices (values) will FALL. If there is a
bubble here it will deflate as investors rush
to pull money out of bonds.
The best investment strategy for 2011 in
the bond department is to avoid long-term
bonds and funds that invest in them because
they will get hit the hardest when rates go
up. Who wants to get stuck at a low fixed
interest rate for 20 or so years when rates
are going up? Go with shorter-term funds
holding average bond maturities of 7 years
or less. DON’T chase bond funds; consider
cutting back your holdings. Investing too
much money here has too much downside
risk associated with it... unless you’re will-
ing to speculate that interest rates and our
economy will stay depressed well beyond
2011.
Now let’s get a perspective on gold
prices that recently glittered at an all-time
high of over $1400 an ounce. In 1999 gold
sold for as little as $253. Investing money
in 2011 and beyond in gold or gold funds
at these prices is as much speculation as it
is hedging against disaster. The best invest-
ment strategy here is to take some profits
if you have them. If you missed the boat
in gold, wait for the next one. The price of
See INVESTING, page 12A

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It’s time to review, revise, and revive
your retirement savings strategy.
Times have changed. But the key to a
comfortable retirement hasn’t. A successful
retirement savings strategy is still a balance
of risk and opportunities. I can help you
manage both, with
annuities from Allianz Life Insurance
Company of North America.
An Allianz annuity can help grow your
assets, then insure you against downside
market risk. Is an Allianz annuity right for
you? Call me and let’s talk about it.
Thatcher-Kulwicki Insurance LLC
David Kulwicki
106 W. Tully St.
Convoy, Oh. 45832
1 (877) 594-5467
Fixed annuities are designed to meet long-term
needs for retirement income. They provide guar-
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interest, and the reassurance of a death benefit
for beneficiaries. Guarantees are backed by the
financial strength and claims-paying ability of the
issuing company.
Products are issued by Allianz Life Insurance Com-
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Products and feature availability may vary by state.
CR1095 (R-3/2010)
RETIRING?
By rolling it over into an IRA, you may delay paying taxes on
your distribution.
Call or stop by today for details.
Ron Michel
107 South Main St.
Bluffton, OH 45817
419-358-2622
888-358-2622
www.edwardjones.com
Member SIPC
Investing (Continued from page 5A)
gold has been unstable at best since the yel-
low metal resumed trading in the U.S. in
the mid-1970s. Don’t view gold as the best
growth investment. View it more as a specu-
lative bubble with risk outweighing future
profit potential. The price would have to go
up $1400 an ounce in order to double your
money at recent prices. This is not a likely
scenario.
Now that you’ve cut back on bonds and
precious metals, what’s the best investment
strategy for the rest of your money? Unless
you’re over the age of 80 and/or extremely
risk adverse, you need stocks in your invest-
ment portfolio. There hasn’t been a real bub-
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Tim Stoller Mark W. Alliman
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ble in the stock market since 1999 when the
Dow peaked and closed the year at 11,497.
In late 2010 that ever-popular stock market
barometer was fighting just to get back to its
1999 highs... after the shock delivered to it
by the financial crisis of 2008.
In 2011 and beyond investing money in
stock (equity) funds should focus on both
those that invest in domestic (U.S.) stocks,
and in international funds that invest money
abroad as well. You need all of the diver-
sification you can get. Go with funds that
invest money in large well established
companies with a good record for paying
dividends. These are less risky and volatile
than growth funds that pay little if
any dividends. Plus, good reliable
income from either dividends or
interest is hard to come by these
days.
For the rest of your money you
need good safe investments that
of today’s extremes: historically
low interest rates at the bank and in
the money markets. Even though
you’re looking at less than 1% a
year in interest, you’ve got to go
Straley Insurance
203 N. Harrison Street 419-899-4000
P.O. Box 4573 Fax: 419-899-3500
Sherwood, Ohio 43556 Toll free:
straleyinsurance@smta.cc 1-888-899-8820
The experts providing full payroll services are:
Anna Bruns, Eric Macwhinney and Kristen Ulm
www.payrollservicesincorporated.com
with the flow and continue investing money
here because these are truly the best safe in-
vestments. The best investment strategy for
mutual fund investors: money market funds.
When rates go back up your money market
fund yields will automatically follow and go
up accordingly.
The best investment strategy for 2011 and
beyond will be to diversify broadly, leaning
toward a defensive posture. Investing mon-
ey across all of the investment classes men-
tioned is still the key to long term success as
an investor. Sometimes... like now... it’s bet-
ter to be more conservative when investing,
and live to chase opportunity another day.
A retired financial planner, James Leitz
has an MBA (finance) and 35 years of in-
vesting experience. For 20 years he advised
individual investors, working directly with
them helping them to reach their financial
goals.
Jim is the author of a complete investor
guide, Invest Informed, designed for aver-
age investors or would-be investors of all
levels of financial background and experi-
ence. To learn more about investments and
investing and his new financial guide go to
http://www.investinformed.com.
Services, LLC
Dan & Jill Straley
Full Payroll Service:
• Direct Depositing
•Check Printing
• Tax Depositing • Quarterly
Payroll Reports
• Year End Reconciliation
• W2’s & 1099’s
PAYROLL
SERVICES, INC.
207 N. Main St. • Delphos
419-227-9040
419-695-9040

Rising commercial real estate values aids economic recovery
Feb. 4 (Bloomberg) -- From Manhattan of-
fice towers to apartments in Florida to retail
properties in Washington, commercial real es-
tate values are rising, defying predictions of a
collapse that would drag the U.S. economy back
into recession.
Prices of commercial properties sold by in-
stitutional investors surged 19 percent in 2010,
the second-biggest gain on record, according
to an index developed by the MIT Center for
Real Estate. Investments in office properties,
the largest part of the market, more than dou-
bled last year to $41.6 billion, according to Real
Capital Analytics Inc., which tracks commercial
property sales globally.
Near record-low interest rates are luring
buyers with the prospect of cheaper financing
and higher returns. Lenders are beginning to sell
distressed properties and loans as rising earnings
give them a cushion to absorb losses. Investors,
convinced the worst is over, have pushed prices
on commercial mortgage-backed bonds to the
highest level in two years.
“Give a little credit to the strategy put for-
ward by the government: keeping interest rates
low and giving lenders some flexibility to
hold these troubled assets on their books for a
while,” Dan Fasulo, managing director at New
Commercial Real Estate
Vornado’s Mall Deal
Those taking advantage of improving con-
ditions include Vornado Realty Trust, which in
December paid $115 million for the $171.5 mil-
lion loan on its Springfield Mall in the Virginia
suburbs of Washington, resolving a standoff
with its lender. The loan had been transferred
to a special servicer a year earlier because the
New York-based real estate investment trust
was in danger of “imminent default,” according
to Fitch Ratings.
In downtown Fort Lauderdale, Florida, a
market damaged by declining home values,
USAA Real Estate Co. bought Las Olas Centre,
a 469,000-square-foot (43,600-square-meter)
office complex that had been seized by lender
Wells Fargo & Co. USAA Real Estate, based
in San Antonio, paid $170 million in Septem-
ber; the previous owner spent $231 million near
the top of the market in July 2007, according to
Real Capital.
Delinquencies Slow
Last February, the TARP oversight panel
said a deteriorating commercial real estate mar-
ket had the potential to wreck the U.S. economy.
The panel said in a report that almost half of the
$1.4 trillion in commercial property loans set to
Department said Jan. 28. The U.S. office-market
vacancy rate will fall to 17 percent in 2011 from
17.8 percent in the fourth quarter as employers
add jobs and few new buildings are completed,
according to an estimate by Grubb & Ellis Co.,
a Santa Ana, California-based broker.
A resurgent debt-securitization market is
also driving the recovery. Commercial mort-
gage-backed securities issuance in the U.S. rose
to $10.9 billion in 2010 compared with $2.1 bil-
lion in 2009, according to a Jones Lang report
on Feb. 2. Issuance is estimated to be over $40
billion in 2011, “providing added liquidity to
owners with maturing loans to refinance,” the
report said.
Hot Cities
The biggest metropolitan areas, notably
New York, Washington and Boston, are leading
the recovery as employment growth and large
inventories of well-leased, income-producing
properties attract investors. New York commer-
cial property prices rose 16 percent in the fourth
quarter from a year earlier, while Washington
gained 20 percent, according to the National
Council of Real Estate Investment Fiduciaries,
a Chicago-based trade group.
In the office market, prices in the top 10 cit-
retail properties tend to sign multiyear leases.
Rent Appeal
Sales of apartment buildings nationwide
rose in the fourth quarter as home ownership re-
mained at a 10-year low and demand for rentals
pushed lease rates to the highest in four years,
according to Axiometrics Inc., a Dallas-based
research company.
Apartment rents climbed 4.31 percent in the
last three months of 2010, the most since the
third quarter of 2006, according to Axiometrics.
The firm projects a 5.85 percent increase in U.S.
rental revenue in the next 12 months.
The volume of apartment sales nationwide
climbed 96 percent to $33.7 billion in 2010
over a year earlier, according to Real Capital.
December’s dollar volume of $6.1 billion in
sales was the highest monthly total since Octo-
ber 2007, when Tishman Speyer Properties LP
and Lehman Brothers Holdings Inc. completed
the purchase of Archstone-Smith Trust, which
at the time was the largest apartment real estate
investment trust by value.
Retail Sales
See POISED, page 8A

For Sale
York-based Real Capital, said in a telephone in- be paid off by 2014 were underwater, meaning ies jumped 30 percent in the third quarter, ac-
terview. “Now that values are on the upswing, the borrower owed more than the property was cording to CoStar Group, a Washington-based
worth. provider of real estate data. Nationally, prices

it’s given owners and lenders more wiggle room
to work out these troubled situations.”
Conditions Stabilize
Market and credit conditions have leveled
off and signs of price stabilization are emerging
in several key markets, Patrick M. Parkinson,
Federal Reserve director of banking supervision
and regulation, said in remarks prepared for a
hearing today by the Congressional Oversight
Panel of the Troubled Asset Relief Program,
created following the 2008 financial crisis.
“Nevertheless, while some directional met-
rics are improving, the commercial real estate
market is still distressed and the strength and
pace of improvements remain uneven,” he said.
“Many banks with commercial real estate con-
centrations will continue to be under stress.”
While several banks will struggle, and con-
tinued delinquencies and losses will hinder eco-
nomic growth, “we do not see commercial real
estate losses as a threat to systemically impor-
tant financial institutions,” Parkinson said.
Commercial real estate transactions may
climb 40 percent to $135 billion this year, Chi-
cago-based Jones Lang LaSalle Inc., the sec-
ond-largest publicly traded broker, said on Feb.
2. U.S. commercial real estate values, which fell
45 percent from the October 2007 peak to the
trough in August 2010, have risen three consec-
utive months, according to Moody’s Investors
Service.
Unless refinanced, the debt “could threaten
America’s already weakened financial system,”
the report said.
While late payments on commercial mort-
gages bundled and sold as bonds increased to
8.79 percent in December from 4.9 percent a
year earlier, the pace of growth in delinquen-
cies is slowing, according to Moody’s. In 2011,
the delinquency rate will climb less than in the
past two years, the ratings firm said in a Jan. 12
report.
“That tsunami of distress that had been fore-
cast has not really materialized,” said Brian
Stoffers, co-president, CBRE Capital Markets,
a financing and investment sales division of Los
Angeles-based broker CB Richard Ellis Group
Inc. “The market’s getting stronger.”
Fundamental Improvement
As lenders renegotiate some loans and sell
others, the danger of defaults triggering another
recession has eased, said Susan Wachter, a fi-
nance professor at the University of Pennsylva-
nia’s Wharton School in Philadelphia.
“Balance sheets are firming up, interest rates
still are near historic lows and the fundamentals
of commercial real estate are improving,” Wa-
chter said.
An expanding economy is helping boost the
confidence of real estate investors. U.S. gross
domestic product advanced at a 3.2 percent an-
nual rate in the fourth quarter, the Commerce
or Lease
fell 7 percent.
Market segments including hotels, apart-
ments and retail are also on the rise.
Hotels were hit hard by the recession, as
businesses and consumers cut back on travel. A
rebound started last year, with the average oc-
cupancy rate in the top 25 U.S. markets rising to
64 percent from 60 percent in 2009, according
to Smith Travel Research Inc. of Henderson-
ville, Tennessee.
Blackstone’s View
The upswing is boosting hotel sales in the
Americas, which are expected to jump as much • Hicksville, Ohio
as 25 percent this year, Jones Lang LaSalle’s • 4,703 Acres
hotel investment-services unit said on Jan. 4. As • 55,000 Sq. Ft.
property values rise, lenders are reworking ex- • Truck Docks
isting loans and making new ones, according to • Overhead Doors
Christopher Jordan, head of hospitality banking • Incentives Available
at San Francisco-based Wells Fargo.
“Hotels represent a very attractive invest-
ment opportunity because they’ve seen such a
sharp decline,” Jonathan Gray, senior manag-
ing director and co-head of real estate at New
York- based Blackstone Group LP, said during a
conference on Nov. 18. “We’ve been deploying
a lot of capital in this area.”
Hotels have an advantage that other types of
commercial real estate lack, said Morgans Ho-
tel Group Co. President Marc Gordon. They can 419-782-1950
boost room rates quickly to take advantage of
economic growth, while tenants at offices and 419-542-6180
Poised (Continued from page 7A)
The retail segment of the market is improv-
ing, though at a slower rate than offices or apart-
ments. Transactions rose 51 percent to $22.6
billion last year, according to Real Capital. In
the fourth quarter, deal value averaged $168 a
square foot, up 30 percent from a year earlier.
Consumer spending rose more than forecast
in December. Deutsche Bank Securities Inc.
chief U.S. economist Joseph LaVorgna project-
ed “continued healthy spending in 2011,” citing
a “tame” inflation trend.
Of the $52 billion of retail properties to fall
into default, just over half have completed work-
outs, “giving the retail sector the distinction as
the first property type to pass the halfway point
in resolving its distress,” Real Capital analysts
wrote in a January report.
A continued improvement in the market will
help banks sell off additional bad loans.
Below the Peak
The recovery isn’t complete. The MIT Real
Estate Center transaction index is 28 percent
from its June 2007 peak. On an accumulated to-
tal return basis, which includes net income gen-
erated by the properties, the index is 16 percent
below the high, the Cambridge, Massachusetts-
based center said in a Feb. 2 statement.
Markets hit hard by the housing bust are
struggling and are less likely to recover quickly,
PriceWaterhouseCoopers LLP said in its annual
Emerging Trends in Real Estate survey in Oc-
tober. Las Vegas, Milwaukee, St. Louis, Detroit
and Cleveland are among the cities that scored
the lowest in its poll of investors.
“Many secondary cities and most tertiary
markets just do not appear on investor radar
screens,” the study said.
James S. Corl, managing director of real
estate investments at New York-based private-
equity firm Siguler Guff & Co., said investors
are crowding into the best-performing cities,
betraying a lack of confidence in the broader
market.
“What’s really going on right now is a clas-
sic risk aversion,” he said in an interview. “Most
people allocating money to commercial real es-
tate are going after core deals” and “paying up
for existing leases.”
Corl said this conservative approach means
investors passing up the opportunity to make
bigger returns. “Risk is very attractively priced,”
he said.
Working Down Debt
Banks reduced the amount of soured real
estate debt last year primarily through sales of
loans, according to Matthew Anderson, manag-
ing director at Foresight Analytics, an Oakland,
California-based research firm. The amount of
nonperforming commercial real estate mort-
gages and construction loans at banks peaked in
the first quarter of 2010 at $126.2 billion. By
September, the amount was $115.7 billion, said
Anderson.
“There’s still a large volume of nonperform-
ing loans out there that still need to be dealt
with,” said Anderson, who expects further de-
clines. He is scheduled to testify today before
the TARP oversight panel that raised concerned
about defaults last year.
Large Numbers
Some of the deleveraging is occurring at
places such as Auction.com in Irvine, Califor-
nia. The company auctioned $2.2 billion of
notes in 2010, fetching 56 percent of face value,
and it expects that to at least double this year.
“The numbers are so large,” said Kenneth
Rivkin, Auction.com managing director, who
described his company as an “EBay for proper-
ties.” “With real estate values down 40 percent
nationally, there has to be hundreds and hun-
dreds of billions” of distressed mortgages and
properties poised to be sold. “If somebody has a
good platform that has proven itself, their busi-
ness should be up significantly.”
Carlton Group, a New York-based real estate
investment bank that runs the Carlton Exchange
listing service, closed loans with a principal bal-
ance of more than $2 billion last year, and ex-
pects to do $7 billion to $8 billion this year, said
Howard Michaels, the firm’s chairman.
Prices for the most sought-after properties
in Washington and New York are approaching
peak levels. Capitalization rates are falling as
prices rise. The cap rate, a measure of invest-
ment yield, is calculated by dividing net operat-
ing income by purchase price.
Manhattan’s average cap rate on offices was
5.5 percent at the end of 2010, compared with
6.2 percent for central business districts nation-
wide, according to Real Capital.
Seattle, Chicago
As yields on properties in those markets
tumble, investors are looking to other markets
for higher returns.
Seattle, the San Francisco Bay area, subur-
ban New York and Washington, and parts of
Chicago and Atlanta will be among the next
markets that see rising prices, according to Lee
Menifee, senior director of global strategy at
CB Richard Ellis Investors in Los Angeles. The
affiliate of CB Richard Ellis has $36 billion in
assets under management.
“They’re getting interest both from lend-
ers and investors,” Menifee said of these areas.
“The confluence of those two things would sug-
gest that there’s going to be a run-up in prices
for high-quality assets in those next-tier mar-
kets.”
--With assistance from Oshrat Carmiel and
Sarah Mulholland in New York, Kristy Sch-
euble in Washington and Nadja Brandt in Los
Angeles. Editors: Larry Edelman, Rob Urban
To contact the reporters on this story: Bri-
an Louis in Chicago at blouis1@bloomberg.
net; David M. Levitt in New York at dlevitt@
bloomberg.net.
To contact the editor responsible for this sto-
ry: Kara Wetzel at kwetzel@bloomberg.net.

FOR SALE OR LEASE

1042 S. WASHINGTON ST., VAN WERT Square Feet: South Building = 8,576±
US Rt. 127 - High Visibility North Building = 5,400±
East Building = 3,750±
Legal Description: VW Corp. SD 325-1, 324-1, 324-2, 324-3
Lot Size: 4.68 acre ±
Heating: North & South Buildings - heated
East Building - unheated
Air Conditioning: Central Air in Office area of South Building
Taxes per year: $6,847.40
Assessments: $67.80/year
Description: The south building has been used for a showroom
and offices as well as warehousing of parts. The north building
was utilized to service and maintain farm equipment. The east
building is for warehousing and storage. The outstanding location
on US Rt. 127 and diversity of potential uses make this a unique
offering with a great investment opportunity.
Bob Gamble, Realtor
Bee Gee Realty & Auction Co., Ltd.
122 N. Washington St.,
Van Wert, OH 45891
Business: 419-238-5555
Fax: 419-238-4912
Mobile: 419-605-8300
Realty & Auction Company, Ltd. www.beegeerealty.com
s
h
-
Prime Commercial Real Estate For Sale
s
s

-
f
t
e
t
e
n

-
108 S. Zimmerman Ave. 600 W. Main St. 710 W. Ervin Road
. Van Wert • $495,000 Van Wert • $79,900 Van Wert • $339,000
-
s
-

d
-
s

-
.
@

112 N. Race St. 407 Hogan St.

Van Wert • $19,900 Willshire • $39,900

200 N. Tyler St. 400 State St.

Van Wert • $197,000 Willshire • $19,500

PHIL FLEMING 22 Years Experience

2X Award of Excellence
13 consecutive Awards of Distinction
Sales Associate
from Ohio Board of Realtors!
Appr. Auctioneer
419-203-1509 REALTY & AUCTIONEERS, INC. Over 1200 properties listed & sold.
419 West Ervin Road, Van Wert, Ohio
419-238-9733 or 1-800-727-2021 Over $60 million in real estate sold.
www.thebusinessjrnl.com FNB (Continued from page 1A)
and means Findlay area residents and small
business owners are only a few minutes from a
First National banking center.”
The new banking center will be located
between Shell Oil and Streacker Tractor Sales
on Trenton Avenue with direct access off
Buckeye Lane. R.D. Neff and Associates, a
local architect, will design the branch and team
with a local general contractor to complete
construction of the building. Construction is
expected to start in June. The bank is making
every effort to use local firms and contractors
for the project, and Mason hopes the positive
economic impact of this project on the com-
munity continues after the new banking center
opens its doors.
“Our ultimate goal is to deliver quality ser-
vice and provide financial solutions to the com-
munities we serve. This new addition to our
branch network will help us meet this goal.”
First National Bank of Pandora was founded
in 1919 in Pandora, Ohio. The Bank currently
operates three full-service branches in Pandora,
Bluffton and Findlay and serves the communi-
ties located in and around Putnam, Allen and
Hancock Counties.

Gitomer
(Continued from page 3A)
he is best suited.
• Fears are nothing more than a state of
mind.
• First comes thought; then organization
of that thought, into ideas and plans; then
transformation of those plans into reality.
The beginning, as you will observe, is in
your imagination.
• Great achievement is usually born of
great sacrifice, and is never the result of self-
ishness.
• Don’t wait. The time will never be just
right.
Napoleon Hill has stood the test of time,
and has remained THE icon of Positive Men-
tal Attitude. No one ever says a bad word
about Napoleon Hill.
If you asked people to make a list of the
top five most positive books in the world,
Think and Grow Rich probably wouldn’t top
every list – but I guarantee it would be some-
where on EVERY list. Pretty remarkable for
an 80-year-old book.
Hill’s book is a gift. You give it to your-
self FIRST. Become a believer by taking ac-
tion, and seeing the results. THEN begin to
share the gift with others.
Jeffrey Gitomer is the author of The Little Red Book of
Selling, and The Little Gold Book of YES! Attitude. Presi-
dent of Charlotte-based Buy Gitomer, he gives seminars,
runs annual sales meetings, and conducts Internet training
programs on selling and customer service at www.trainone.
com. He can be reached at 704/333-1112 or e-mail to sales-
man@gitomer.com
© 2011 All Rights Reserved - Don’t even think about
reproducing this document without written
permission from Jeffrey H. Gitomer and Buy Gitomer
• 704/333-1112
 Safety/Security
a

d
Understanding business security techniques
Every business should consider the impor-
s
tance of its security. Often, small businesses
f do not include this in the immediate ‘to-do
list’ because they might believe they aren’t
m targets since they are only a small operation.
e This type of thinking is dangerous and should
s be avoided.
g Take care of your data and limit access
Something to keep in mind is that there
s The information that you get from your
are mass attacks out there targeted to infect
systems in order to get credit card numbers,
and these types of attacks can be disastrous for
r small businesses. In addition, larger compa-
nies are already ramping-up their security so
smaller businesses are becoming more attrac-
tive as targets – easier to crack open. Security
threats are also not limited to attacks from the
outside, but can come from within your own
d company.
So what can you do to limit the possibility
, of security threats?
Be alert
Businesses should always be alert and vigi-
lant. The most important times when people
need to be very conscious about their sur-
roundings would be during opening and clos-
ing hours. It’s very important for employers
to pay extra attention to both employees and
those outside the company during these key
times because many people will try to take ad-
f vantage of any distraction.
Provide proper lighting
n financial records and transactions. Then limit
When it comes to the area where the busi-
ness is located, bright lighting should be in-
stalled on all the doors and parking lots to
n improve security for both the business and
its employees. Make sure that your business
is clearly visible from the street so that any
police or security people will be able to see
into the store or area clearly. Remember that
burglars often target offices and businesses lo-
cated in areas not viewable from the street.
Get help from a security
company
It also pays to have good security installed
in your premises. Getting a proper alarm sys-
tem is really quite affordable and it could pay
p  
r  
for itself the first time it is triggered. Since
there are a lot of companies ready to provide
security you can get competitive quotes from
them and choose one that you can afford and
be comfortable with. Make sure to shop around
first to find the right one for your business.
customers as well as the information you have
for your business should be well protected.
Don’t wait for a breach in security to secure
all of your information. A mistake like that
can mean spending a lot of time and money to
make up for it. It’s best to always take precau-
tions to avoid leakage of sensitive data.
Make sure that you limit the computer ac-
cess your employees have to only web sites
and actions that are needed in order to perform
the job. You do not want them to access exter-
nal web sites or networks where there might
be a threat lurking that is just waiting for an
opening to get into your network.
Each of your employees should also be
given their own usernames to use when log-
ging on to the computer. Also, remind them
that passwords should never be shared and
that they are responsible for any activity that
happens when their username logged into the
system.
Another option you can explore is to set
aside one computer for keeping all of your
this computer to only being able to browse
your banks web site and only open applica-
tions related to any recordkeeping. It’s also
smart to only give access to this computer to
one or two parties so accountability can be
firmly established.
Always use firewalls
The use of firewalls is to contain commu-
nication to within a specified network and to
disallow communication with other networks
not related to the business. Firewalls should be
activated for all computers in your business.
This really will increase the security levels of
your company to limit any unauthorized ac-
cess coming from outside your network.
Conduct Audits
Audits of all the information and data that
your employees store in their computers or in
their profiles should be done regularly to re-
duce security risks. Apart from the soft copies
of the files, make sure to also do audits on the
hard copies kept in their drawers.
Make it a rule that all paper documents con-
taining client or business information should
be shredded on a regular basis once it is no
longer needed. Setting up a regular schedule
for shredding is a must. Make sure to cascade it
to your employees so everyone will get used to
setting aside documents to shred. This protects
not only you from liability, but it also protects
your customer’s personal information.
The real key to security for small busi-
nesses is simply being vigilant. Placing pre-
cautionary measures for eventualities might
seem too much at the start, but having things
happen because you haven’t prepared for it is
much worse. Remember that the time and the
resources you will have to allot if you suffer
from any type of security attack will infinitely
be more expensive compared to taking precau-
tions in the first place.
If you find setting up security for your
business to be daunting, it’s always good to
 

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
 

 

 

 

 


 
 
 
consult a professional. This might seem like
an added expense, but proper security is a vital
part of your business and should not be taken
lightly.
Have emergency plans in place
Make sure that you already have docu-
ments outlining steps to follow in case of an
emergency. It’s best to always be prepared for
eventualities such as fire, theft, floods and the
like. And even if it does sound cheesy, having
drills performed regularly will pay-off, and is
sometimes required by fire prevention or in-
surance agencies.
Evacuation plans should always be dis-
played in an area where employees will see
them often and can familiarize themselves
with them. Important telephone numbers
should be included in the same document, in-
cluding telephone numbers for the police and
emergency services.
One area that you should also explore as a
business is E911. Having this feature as part
of your telephone plan means that as long as
someone dials 911, the police and emergency
services will be dispatched to your location
immediately. There’s no need for anyone to
speak with the 911 operator, having E911
means your address is already in their data-
base and is readily accessible.

 

 

 
 


 

o
f 2952 CR 107 Telephone: (419) 622-3040


 
- HAVILAND, OH 45851 FAX: (419) 622-3012
,
g 

.
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

CAI SERVICES WAREHOUSING TRANSLOADING
DISTRIBUTION TRAILER STORAGE
r
DROP & HOOK   
 SMS
Safety Matters (Continued from page 1A)

Can you tell when all your power is completely off and safe?
Do you know how to properly “de-energize” a circuit breaker?
Is your business safe from hidden electrical hazards?
by July and will include technical, sales and
administrative roles. The company plans for a
25% increase in 2011, fueled primary by increased
demand for cloud, virtualization and storage tech-
nologies.
SMS proTECH specializes in information tech-
nology network services, systems integration and
technical support. SMS proTECH was originally
founded in 1988, purchased by Perry Corporation,
Lima OH, in 2007 and operates as a wholly-owned
subsidiary. The company is 100% employee-
owned.
www.smsprotech.com
www.perrycorporation.com

Friends
(Continued from page 1A)

be amazed at how quickly Friends can increase

To answer questions like these... turn to our professional staff. compliance, add efficiency in your processes and
simplify your needs with a single source. Our com-
Our staff has the safety knowledge and experience to protect your pany’s growth will spiral down to our customers’
business and workers in times of unexpected trouble— we’ve been doing growth, too.”
FBS Corporate Solutions hosts six full-time pro-
so since 1953. curement consultants with company tenure exceed-
ing ten years. These consultants are able to conduct
business reviews for any and all customers using
Give us a call at 800.589.2357 for a safety consultation. advanced software and technology, as well as
through well-known industry trends.
“It’s really so simple,” explains Account
Manager, Rita Roberts. “Our current customer base
truly values our firm business relationship. Once
we are able to showcase our capabilities, stream-
line all processes and formulate positive solutions
that will ultimately impact their bottom line, they
feel confident in the partnership we’ve formed.
One purchase order, one invoice, and one point of
contact for every business and organization need is
the answer. I am proud to say that FBS Corporate
Solutions has it all.”
Friends’ management team boasts 160 years
of combined experience within the office supply
industry. Senior Vice President of Sales, Betsy
Hughes, states that moving from account managers
Sidney Office Lima Office Muncie Office to consultants might be the best next step with the
840 S. Vandemark Rd. 800 Buckeye Rd. 3100 E. County Road 350N available expertise. The company’s services are all
Sidney, Ohio 45365 Lima, Ohio 45804 Muncie, Indiana 47303 inclusive and all encompassing.
937.498.2357 419.222.1109 765.284.1594 FBS Corporate Solutions is a full service con-
sulting firm specializing in office supply procure-
ment solutions. The company offers corporate,
government, healthcare, and educational services,
as well as customizable programs. Within their
specialization, the company offers solutions for
the office, business interiors, promotional prod-
ucts, branded apparel, variable print needs, coffee
Experienced  •  Knowledgeable  •  Customer Focused  •  Safety Minded systems, facilities, and networking. With national
delivery supported locally throughout Ohio and
Pennsylvania as well as by a $4 billion supplier,
www.sidneyelectric.com OH LIC# 21016 FBS Corporate Solutions offers quality products
and professional service for people at work.

Simple lifestyle changes pay big dividends
CHESTERFIELD, MO--(Marketwire
- January 25, 2011) - Heart disease claims
more lives each year than cancer, chronic
lower respiratory diseases and accidents
combined, according to the American Heart
Association. Reliv International, a produc-
er of nutritional supplements that promote
optimal health, is urging everyone to cel-
ebrate American Heart Month this February
by making some straightforward lifestyle
changes that may help prevent many of
these deaths.
“Heart attacks claim 8.5 million lives
each year in the U.S.,” said Dr. Carl Hast-
ings, chief scientific officer of Reliv Inter-
national. “But the American Heart Asso-
ciation says that by following what it calls
‘Life’s Simple 7’, individuals can improve
their heart health. The following are the
heart association’s seven actions.”
• Manage blood pressure
• Control cholesterol
• Get active and exercise
• Eat better
• Lose weight
• Reduce blood sugar
AndersonArchitects
20+ years
of outstanding
service in the
healthcare industry
architecture.
Health & Medical
• Stop smoking
But taking those seven actions may be
more difficult than it sounds.
The Centers for Disease Control (CDC),
through its Behavioral Risk Factor Surveil-
lance System, says that controlling four
of these characteristics is key to a healthy
lifestyle: Don’t smoke, maintain a healthy
weight, eat the recommended number of
servings of fruits and vegetables each day,
and engage in regular physical activity. Un-
fortunately, the CDC’s research finds that
only three percent of Americans incorporate
all four of these characteristics into their
daily life.
“When schedules and demands of family
and work get in the way of a proper diet and
regular exercise, supplements can help,”
said Dr. Hastings. As an example, he cites
Reliv’s CardioSentials®, a phytosterol-
based product that can help reduce bad cho-
lesterol and triglycerides while increasing
good cholesterol, and FibRestore®, a fiber-
rich supplement that can help adults reach
their daily recommended fiber intake of
20-35 grams. Fiber lowers the risk of heart
GOOD DESIGN, ON TIME.
Medical Office Buildings
Hospitals
Physicians Offices
Statements of Conditions
architects@bright.net
planning. design.
disease by helping to reduce cholesterol and
control high blood pressure, according to
Dr. Hastings.
“While a family history of heart disease
should make you even more vigilant,” said
Dr. Hastings, “you should take steps to keep
yourself heart-healthy even if there is no
family history of heart disease. If you take
Blanchard Valley Hospital Receives Highest
Level of Chest Pain Accreditation
Blanchard Valley Hospital (BVH) has
received full Cycle III accreditation with
PCI (percutaneous coronary intervention)
from the Society of Chest Pain Centers. This
highest level of accreditation was granted to
BVH on January 12.
The BVH emergency department, cath
lab and cardiologists worked together with
local EMS to receive this accreditation by
implementing systematic protocol that re-
duces time to treatment during the critical
early stages of a heart attack, reduces the
time that it takes to receive treatment, and
increases the accuracy and effectiveness of
419.238.3005
Ambulance Facility, Lima, Ohio
the CDC’s healthy lifestyle guidelines and
the American Heart Association’s Simple 7
to heart -- literally -- chances are you’ll be
celebrating your healthy heart during Amer-
ican Heart Month for years to come.”
For more information about Reliv In-
ternational and more healthy lifestyle tips,
please visit http://www.reliv.com.
treatment.
“We are so proud to achieve the highest
level of national chest pain accreditation,
but the best reward is being able to offer this
excellent standard of care to our communi-
ty,” said Dr. Anita Toussi, medical director
of the BVH Emergency Department. “More
lives are being saved every day due to the
availability and quality of this service.”
Blanchard Valley Hospital has demon-
strated its expertise and commitment to
quality patient care by meeting or exceed-
ing a wide set of stringent criteria and com-
See BLANCHARD, page 14A
 Your Facilities Construction Advocate
ProMedica Health System named
second most integrated in U.S.
TOLEDO- ProMedica has been particularly meaningful.”
named the nation’s second most Inte- The SDI IHN rating system ranks lo-
“Totally Committed To your Peace of Mind” grated Healthcare Network (IHN), accord- cal and regional, non-specialty integrated
ing to results of the 2011 survey conducted healthcare networks to identify critical suc-
PROFESSIONAL by SDI, the nation’s premier rating system
that evaluates IHNs based on performance
cess factors in the following categories: in-
tegration, outpatient utilization, integrated
CONSTRUCTION MANAGERS level and degree of integration. ProMedica
has ranked in the top 10 for the past nine
technology, physician participation, con-
tractual capabilities, hospital utilization,
SPECIALIZING IN GREEN years, earning the number one ranking in
both 2005 and 2007.
services and access and financial stability.
This year, ProMedica earned the maximum
bUILDING PRACTICES “Integration is essential to long-term
success in providing high-quality care, low-
possible score in the first five of the eight
assessment categories listed above.
ering costs and increasing access in the most The 2011 list ranks ProMedica second in
9 LEED AP’s on Staff appropriate setting,” Randy Oostra, DM, the nation and first in the midwest.
with BD+C Specialty FACHE, president and chief executive offi- For more information about ProMedica,
cer said. “That’s what makes this distinction visit www.promedica.org.

ZERO Projects Over Budget. ZERO Delayed Openings.

ZERO Litigations. ZERO Customer Regrets.
2301 Baton Rouge Avenue • Lima, Ohio 45805
P: 419.228.7272 • F: 419.222.5559 • www.TouchstoneCPM.com
Tuttle services promotes Henson
LIMA, OH --- Tuttle Services, Inc. has
recently named Rob Henson as Director of
Pre-Construction Services for Touchstone
CPM, Inc. Rob will continue to work un-
der the direction of Nate Neuenschwander,
President of Touchstone CPM, Inc.
Henson has worked at Touchstone for
over 11 years, as an estimator and Pre-con-
struction Manager on various size construc-
tion projects. His new responsibilities will
be coordinating all of the pre-construction
efforts on Touchstone’s construction proj-
ects.
Tuttle Services is the parent company
to Tuttle Construction, Inc. and Touchstone
CPM, Inc. Since 1928, Tuttle has provided
General Contracting and self-performed
construction services in our region. Touch-
stone CPM provides professional Construc-
tion Management Services for health care
and educational clients throughout the State
of Ohio.

Take the
Headache New LMHS Food and Nutrition
Out Director Focusing on Healthy
of Managing
Your Food Options
Property. Jason Jensen has joined Lima Memorial
as the new director of food and nutrition ser-
vices.
Our specialty is local, highly personalized and responsive property Jensen is a certified dietary manager and
management. We are committed to excellence in customer service. has worked as a chef at restaurants in Chi-
cago, Detroit and Cincinnati.
Vision statement: To create a sanctuary for our customers Offering a wider variety of delicious,
in all seasons, all places and all times. health food choices is Jensen’s biggest goal
for the Food and Nutrition Department. “We
• Property Management have to teach customers that healthy eating
• Grounds Maintenance isn’t a bad word,” Jensen said. “It’s all about
• Garden Center providing healthy, nutritious foods that are
satisfying.”
Jensen received his culinary degree from
The 2330 Bright Road
Findlay, Ohio 45840
Johnson and Wales University in Virginia
Beach, Va. He has been with Morrison Man-
Phone: agement Specialists, the company Lima
(419) 423-4223 Memorial contracts with to manage its food
(419) 425-0873 and nutrition services, for two years. Prior to
Email: coming to Lima Memorial, Jensenheaded up
Group info@feasels.com
www.feasels.com
the dietary department for a facility in Ath-
ens, Ohio.
For more information, contact Rebecca
 Sidney Warehousing gets superior rating
SIDNEY, OHIO - Febru-
ary 14, 2011 - Sidney Ware-
housing has received its food
Something for
d
-

-
-
safety certification from AIB
International-an independent,
international auditing organi-
zation.
The company received a
everyone.
d “superior” rating, the highest
- AIB audit rating achievable.
, “Achieving the superior rat-
. ing from AIB for a fifth con-
m secutive time, demonstrates
t our strong commitment to
providing high quality, safe
n warehousing to our custom-
ers” stated Ed Angel, general manager of Sidney Warehousing.
, Driven by the food industry, AIB certification demands that rigorous quality control processes and programs
be in place to ensure contamination free products for the food industry.
As part of the audit requirements, Sidney Warehousing had to demonstrate appropriate security measures,
established cleaning and maintenance procedures, and stringent control of all inbound and outbound truck-
loads.
Sidney Warehousing is a full service warehousing operation offering a complete range of warehousing and
- value added services. For more information, please visit www.SidneyWarehousing.com or contact Ed Angel,
at (937) 498-4746.
y
e
d
Blanchard (Continued from page 13A) Community
pleting on-site evaluations by a ing Established in 1998, SCPC is outreaCh —
d
- review team from the Society of • Maintaining organizational a patient-centric nonprofit inter- When the
- Chest Pain Centers. Key areas in structure and commitment national organization focused on community speaks,
e which an Accredited Chest Pain • Having a functional design improving care for patients with we — grand lake
e Center must demonstrate exper- that promotes optimal patient heart disease. Central to SCPC’s
health System and
tise include: care mission is the question, “What is
Joint township
• Integrating the emergency • Supporting community out- right for the patient?” In response, WELLNESS PROGRAMS
district Memorial
department with the local emer- reach programs that educate the SCPC promotes protocol-based – St. Marys Agape (4th Tuesday)
hospital — listen
gency medical system public to promptly seek medical medicine, often delivered through – Wapakoneta Walmart (2nd Wednesday)
• Assessing, diagnosing and care if they display symptoms of a chest pain center model, to ad- and respond – Wright State Lake Campus (2nd Tuesday)
treating patients quickly a possible heart attack dress the diagnosis and treatment with the services, – Monthly Blood Pressure Check at ACCA
• Effectively treating patients Heart attacks are the lead- of acute coronary syndrome and programs and and Local YMCAs
facilities that you – New Bremen Senior Citizen Program
with low risk for acute coronary ing cause of death in the United heart failure and to promote the (Every other Month)
syndrome and no assignable cause States, with 600,000 dying annu- adoption of process improvement need for good
– Lunch, Laughter and Learning at Maria
for their symptoms ally of heart disease. More than science by healthcare providers. health and well-
Stein Spiritual Center (Every other Month)
• Continually seeking to im- five million Americans visit hos- To best fulfill this mission, SCPC being. the goal – Minster Wagners IGA (Quarterly)
prove processes and procedures pitals each year with chest pain. provides accreditation and educa- of our outreach – The Grand Health Challenge and
• Ensuring Chest Pain Center About the Society of Chest tion to facilities striving for opti- programs is Family Challenge
personnel competency and train- Pain Centers (SCPC) mum cardiac care. education so that – Road to Fitness Challenge

Area Architectural firm designs Healthcare

you gain the skills
SUPPORT GROUPS
and knowledge
– COPD (Quarterly)
to keep yourself – Parkinson’s (3rd Monday)
Anderson Architects, Inc. has provided area hospi- dination, institutional life safety standards and hos- and your family – Stroke (3rd Tuesday)
tals and medical professionals design services for pital accreditation requirements. Service has always healthy. We feel it – Diabetic (2nd Monday)
the past sixteen years. Located in Van Wert, the been a top priority for the firm. “Sixteen years ago is our responsibility – Healing Memories (2nd Tuesday)
firm practices commercial architecture, specializing we began with the simple goal of providing the best to reach out to the
in healthcare. “When we got started in healthcare, possible service for our clients” says Drew Anderson, EDUCATION
communities that
we had very little past experience” says Dennis An- Dennis’ partner. “Today, that still remains our num- – Asthma Awareness (Quarterly)
support us. – Breast Feeding
derson, co-owner. “Through a lot of hard work and ber one priority. The buildings have become more
– CPR (Adult/Pediatric/Heartsaver/Infant/HCP)
self-induced education (at our own expense), we’ve complex and diverse, especially in the healthcare in- – Newborn Massage Class
done literally hundreds of medical related projects. dustry, and we step-up to each new challenge”. The – Lamaze Refresher Class
From small remodels, new physician’s offices to firm takes pride in serving the northwest and west – Sibling Class
hospital/medical office buildings and highly special- central Ohio medical community. “We aren’t the 100 – Anatomy Terms
ized practices, we’ve made it our business to know person firm from Columbus” says Dennis. “We’re a – Medical Terminology
healthcare”. The firm has successfully maintained an small, family owned practice, and prefer to stay that
ongoing presence in several leading area hospitals by way. We are directly involved with every project, 200 St. Clair Street Learn more at
tailoring their services to meet the rapidly changing and have great, talented support staff that shares the
St. MaryS, OhiO 45885-2400
PhOne: 419-394-3335
www.grandlakehealth.org.
demands of the healthcare environment. Just a few same work ethics. We’ve found a way to enjoy the grandlakehealth.org

of the many healthcare issues the firm deals with on true benefits of small town life, while doing what we the preferred choice for healthcare in the grand lake region
a daily basis: medical equipment and systems coor- love- practicing great architecture”.
In 2009, the Ohio Department of Development designated MAGNET as the “go to” MAGNET–An Edison Technology Center
Edison Technology Center serving the motor vehicle and parts manufacturing
industry statewide. MAGNET looks forward to providing its proven consulting MAGNET, designated by the Ohio Department of Development
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Consistently successful manufacturers know that top line growth and greater Research (CAR) to generate increased growth and profitability for that industry
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MAGNET—An MEP Service Provider
We specialize and are noted for being able to customize programs which meet MAGNET is a provider of Manufacturing Extension Partnership (MEP)
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How do we measure success and what can you expect from working with of the United States Department of Commerce.
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A 56-to-1 Return on Investment
Our clients report that for every dollar they spend with MAGNET, they receive back
an average of $56 through sales growth and/or cost savings! MAGNET offers
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AS SENIOR BUSINESS CONSULTANT
Business Growth
FOR NORTHWEST OHIO
� Growth Planning � Product Design, Engineering,
� Market Diversification Development and Launch MAGNET has named Mark Scharboneau as its Senior
� IDEA Engineering � Sustainable Manufacturing Business Consultant serving manufacturers in
Northwest Ohio.
Profitability Improvement Scharboneau has more than 20 years
� Lean/Six Sigma Transformation � Supply Chain Optimization
experience in project management,
� Quality Systems & � Facility Layout & Design
product engineering, global sales
� Inventory Productivity Analysis
and business development
Problem Resolution
� Lean Product Development
working with companies such
� Workforce and Organizational
as Sheller-Globe, Ford, Toyota,
and Nissan. WWW.MAGNETWORK.ORG
Development

For more information about MAGNET, contact Mark Scharboneau at 419.595.0002 or mark.scharboneau@magnetwork.org