COMPEX SYSTEM SOLUTIONS

TRAINING THAT GIVES MORE THAN YOUR INVESTMENT

PC MAINTENANCE & TROUBLESHOOTING

9 - 10th March 2011
The Grand Dorsett Subang Jaya
Training Mode : Complete Hands-On Based

INTRODUCTION
The training program will provide participants with a sound knowledge of
the main components of a computer. Participants will learn how to
maintain, repair and troubleshoot PCs, as well as to maintain the
workstation. The course consists of theory and hands-on sessions to
ensure that delegates fully understand the presented material. The
classroom is fully equipped with software and hardware for each participant
as well as exercise, case study, and question and answer session with an
experience trainer.

TRAINING OBJECTIVES
1. To recognize PC components and understand their function in the system.
2. To define and identify concepts and practices related to the operation and
maintenance of a personal computer system.
3. To provide the student with knowledge of the proper installation,
configuration, upgrading, diagnosing, troubleshooting and repairing
microcomputer hardware.
4. To provide the student with basic knowledge of safety and preventative
maintenance; motherboard, processor and memory technology; printers and
portable systems.
5. To understand PC compatible systems; learn how to maintain, upgrade and
repair PCs; locate and identify failing components; use diagnostics to help
determine problems; repair hardware and software problems.
6. To increase analytical and problem solving skills through understanding
troubleshooting techniques.

WHO SHOULD ATTEND

This course is intended for professionals with basic knowledge of computer hardware,
software, and operating systems, who wish to increase their knowledge and understanding
and skills to troubleshoot problems and maintain their workstation

REGISTER TODAY. CALL US AT

603.5162 8254
 OR FAX TO
603.5162 8654
PC MAINTENANCE & TROUBLESHOOTING
COURSE CONTENTS ( DAY 1 - DAY 2 )
Introduction
[ ] PC Hardware
[ ] PC Software
[ ] Device Drivers, OS & Applications
[ ] Safety and Problem Prevention
[ ] Assembly and Disassembly Tools
[ ] Electrostatic Discharge (ESD)
Foundational PC Components
[ ] Central Processing Units (CPUs)
[ ] Memory
[ ] BIOS & CMOS
[ ] Memory
[ ] System Boards
[ ] System Cases
Adding Devices To The Computer
[ ] Ports and Connectors
[ ] Expansion Buses
[ ] Configuring Devices
Input / Output Devices
[ ] Video Cards & Monitors
[ ] Video Cards
[ ] Installing a Video Card & Monitor
Storage Devices
[ ] Hard Disk Drives
[ ] Floppy Disk Drives
[ ] CD-ROM Discs & Drives
Networking Devices
[ ] Network Cables
[ ] Network Cards
[ ] Installing a Network Card
Introduction to OS
[ ] The Operating System Boot Process
[ ] Using a Windows Operating System
Installing & Upgrading Windows
[ ] Booting to Windows 9x/Me
[ ] Booting to Windows NT/2000
Installing & Configuring Programs
[ ] Adding & Removing Programs
PC Troubleshooting
[ ] Hardware vs software problems
[ ] Operating system considerations
[ ] Resident software conflicts
[ ] Shell environments and MS-Windows
[ ] Application software problems
[ ] Basic troubleshooting tips
[ ] Preventive Maintenance (PM)
[ ] Diagnostic tools
[ ] Handling intermittent problems
[ ] Last ditch fixes
[ ] When all else fails
Printers
[ ] Basic Font Theory
[ ] How Dot Matrix, Ink/Laser Jet Works
Investigating Disk Drives
[ ] Advanced techniques to identify &
resolve disk problems
[ ] Diagnosing floppy drive interface signals
[ ] Hard drive configuration
[ ] Preparing HDD for use
[ ] Using disk compression
[ ] Use of DOS diagnostic tools
[ ] Examining DOS disk format
I/O Port Testing
[ ] Investigate I/O port diagnostics
[ ] Parallel port testing
[ ] Serial port testing
[ ] Troubleshooting handshake problems
Maintenance & Installation Issues
[ ] Review general maintenance tasks
[ ] Keyboard testing
[ ] Monitor testing and adjustments
[ ] Power supply testing
[ ] Installing a CD-ROM driver
[ ] Installing a modem
[ ] Preparing an upgrade plan
[ ] Booting to Multiple Operating System
Configuring Windows
[ ] Using Control Panel Applets
[ ] Configuring Windows Printing
[ ] Using the File System
COMPLIMENTARY
Software worth RM1,200 plus
Original E-Book
Diagnosing The System Integrity
[ ] From system initialization learn advanced
techniques to test system integrity
[ ] Power On Self Test (POST)
[ ] Using a POST monitor card
[ ] Diagnosing a faulty motherboard
[ ] Fine tuning config.sys and autoexec.bat
[ ] VLSI chipset configuration
[ ] Using BIOS default

PC MAINTENANCE & TROUBLESHOOTING

TRAINER'S PROFILE
Mohd Hamizi bin Jamaludin , a trainer with a proven record of success has
been in Information Technology for more than 8 years. His technical
knowledge has earned him the opportunity to rise the corporate ladder at a
very young age. His ability to conduct training based on his real life working
experiences has certainly enhanced his training ability. As an industry based
consultant, his training has always been very well balanced with hands - on
experience.
His exposure in his working environment has helped in gain not only vast
knowledge but also the experience at the same time. As a trainer, he is able
to not only deliver his knowledge, but also share his experiences. He holds
MCDST (Microsoft Certified Data Support Technic), A+ Certification
(Hardware & Software), Mile2 (Security), Mobile Technology Training (Nokia,
Sony Ericsson, O2, Dopod etc) & Professional Certificate in Microsoft
Windows NT Workstation 4.0, NT Server 4.0, Microsoft Press Certificate in
Microsoft Windows 2000 Server.

Among the training projects he has worked on are :

• Mobile Technology implementation Project to distribute, market, and
teach Mobile Product for Mercurii Communications Pty. Ltd, Australia.

• Technical Training & Consultation for Jabatan Penilaian &

Perkhidmatan Harta under Kementerian Kewangan.

• PPSMI V Training to Trainer (Master Trainer) for Time System &

Kementerian Pendidikan.

• MCDST Training for Tenaga Nasional Berhad (TNB).

• Technical Training (PC Maintenance & Troubleshooting) for TLDM

under Bostomweb Academy Project.

• Tech Savvy & IT Security Training for Kementerian Keselamatan

Dalam Negeri under Bostonweb Academy Special Project

• Develop Smartphone, PDA & PDAPhone Course Module (Mobile

Training) and Learning Materials for Multilink Mobile (M) Sdn. Bhd
 HRDF
Organisation registered with the HRDF can proceed for their claim
under the SBL scheme (100%).
In the effort by HRDF to encourage On-Line claims, Compex
System Solutions has prepared the soft copy(pdf) of this
brochure. Request for the soft copy can be made at
compex@inbox.com
HRDF website : www.hrdnet.com.my

PC MAINTENANCE & TROUBLESHOOTING

REGISTRATION FORM
FEE SCHEDULE (fee shown is for per delegate)
Delegates Before or on 28th Feb 2011 After 28th Feb 2011
1 RM 1,450.00 RM 1,530.00
2 or more RM 1,370.00 RM 1,450.00
Program : PC Maintenance & Troubleshooting
Venue : The Grand Dorsett Subang Jaya
Date : 9 - 10th March 2011

DELEGATES DETAILS
*NAME (Please include salutation eg. Mr/Ms/Mrs/Pn/En/Dr)

Name : _________________________ Position : ______________________

Name : _________________________ Position : ______________________

Name : _________________________ Position : ______________________

Name : _________________________ Position : ______________________

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PERSON TO CONTACT

Name : _________________________ Position : ______________________

Company : ______________________________________________________

Tel : ______________________ Ext : ________ Fax : __________________

Address : _______________________________________________________

_______________________________________________________________
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_______________________________________________________________
_

Cheque No : _________________________ Amount : ___________________

All payments must be crossed and made payable to

COMPEX SYSTEM SOLUTIONS

Administration Office

COMPEX SYSTEM SOLUTIONS

No 77, Leboh Seraya,
Petaling Garden,
41200 Klang.
Selangor D E
Tel : 603.5162 8254 Fax : 603.5162 8654 Mobile : 016.338 4462 (Morgan)
E-mail : cpx@time.net.my