Professional Documents
Culture Documents
SUBMITTED BY:
Sachin Yadav
Roll No-2843
MBA (3rd sem.)
AMITY BUSINESS
SCHOOL
MANESAR, GURGAON
DECLARATION
Countersigned
Director of the Institute
ACKNOWLEDGEMENT
As I sum up my study, I appreciatively bring to mind the contribution of all those
people without whose support and help, this study would have ever taken its present
form. I thank Mr. Vikram Singh(Faculty Guide), Mr. Pravin Sharma for supported
me & Col. Anil Gulati(CRC) of Amity Business School, Manesar - for giving me
the opportunity to do my internship at Motilal Oswal Securities Ltd. First of all I would
like to thank the Management of Motilal Oswal Securities Ltd. for giving us the
opportunity to do two-month project training in their esteemed organization. I am
highly obliged to Mr. Bhupender Yadav(Unit Manager) for granting me to undertake
my training at Ahmedabad Branch. My express thanks to all Sales Managers under
whose able guidance and direction, I am able to give shape to my training. Their
constant review and excellent suggestions throughout the project are highly
commendable. My heartfelt thanks go to all executives who helped us to gain
knowledge about the actual working and the processes involved in various departments
TABLE OF CONTENTS
Declaration
Acknowledgement
Certificate
Chapter I
• Introduction
• Significance of the study
• Conceptualization
• Focus of the study
• Objectives of the study
• Limitations of the study
Chapter II
• Industry Profile
• Company Profile
Chapter III
Review of Existing Literature
• Research Methodology
Chapter IV
• Analysis and Interpretation
Chapter V
• Findings
• Recommendations
• Conclusions
Bibliography
Annexure
CHAPTER I
INTRODUCTION
As per the title suggest the project report has been prepared regarding the future of online
trading in India. Online trading was initiated by NSE in India and soon after the other
exchanges also followed it. There was a major in yr. 2000 when lots of online trading
companies came with a bang but only few were survived because of lack of computer
knowledge and low internet penetration.
On the other hand non banking trading companies are Motilal Oswal Sec Ltd, Sharekhan.com,
Angel Broking, Reliance Money etc. Today online trading contributes are about 14-16%. It is
continuously growing and ha a huge market potential.
A study was undertaken to determine the
growth of various online trading companies in India in terms of trade done by them through
online and services provided by them. Major findings indicates that out of a survey of 100
respondents it was seen that 40 investors prefer online trading because of few major factors
such as time saving convenience, protection through Freudian brokers etc. although during my
research project I’ve seen that most of the respondents feel online trading, a secure way of
investing in stock marker still a few of them feel it unsafe and a bit complicated but they
posses information about online trading.
Due to the rising education awareness and use of interest there is a huge potential for online
trading in future and companies must come up with innovative offerings to capture the
untapped market.
SIGNIFICANCE OF THE STUDY:
Since the year 2000 a big boom has been witnessed in the Indian Stock Market when the marker
showed the coming up of Online Trading System. Many online stock trading companies came but
initially due to lack of online trading some companies vanished and some survived. The companies
which survived are getting the handsome returns also attracting the foreign Investment Companies.
Nowadays this sector is facing cut-throat competition and also provides huge growth prospects. The
study then goes to evaluate and analyze the findings so as to present a clear picture of the trends in the
online trading sector
CONCEPTUALIZATION:
Market
In economics, typically, the term market means the aggregate of possible buyers and sellers of a thing
and the transactions between them.
The term “market” is sometimes used for financial securities, e.g., a stock exchange or commodity
exchange. A stock market, or (equity market), is a private or public market for the trading of company
stock and derivatives of company stock at an agreed price; these are securities listed on a stock
exchange as well as those only traded privately. The size of the world stock market is estimated at
about $51 trillion.
Stock market
It is a place where companies come to raise their share capital and investors go to invest their surplus
funds.
Stock Market is a place where financial instruments like shares, debentures, commercial papers, bonds
etc are bought and sold. Stock markets are popularly known as stock exchanges. There are many
popular stock markets in the world. NASDQ, Tokyo Stock Exchange, London Stock Exchange is the
most popular of the lot.
Online Trading
MEANING
On line trading involves investment activity which takes place over the internet and it does not require
physical inclusion of broker.
ONLINE SHARE TRADING OR INTERNET TRADING: On line trading is a service offered on
the internet for purchase and sale of share. In the real world, you place order on your
stock broker either verbally (personally or telephonically) or in a return form (Fax)but In
on Line Trading, you will access a stock broker’ sample size website through your
internet enabled PC and place orders through the broker’s internet – based trading
engine .These orders are routed to the stock Exchange either out manual intervention
and executed there on in a matter of a few second .
In nutshell
And here I want to discuss the main benefits what the customers should get by online trading as in
earlier days if a customer wants to purchase share of any company there is much more paper work in
purchasing and customer can’t purchase share in short period of time by these online services customer
can purchase shares in a fast manner like earlier he has to purchase at least 100shares of each company
but when these online services came into account there is no obligation on the customer that he has to
purchase 100 shares here he can purchase 1 share also and sell also within seconds in market through
online trading, but here he has to open demat account with any broking company .
As we all accept that 21st centaury is going to be India centaury, people are looking for the options
which give them high monetary rewards. Accordingly they look for various options but what is the
right way and from where they can get more and more benefit is very necessary to know.
So my study entitled a “THE FUTURE OFONLINE TRADING” has been designed with the definite
focus that why the on line trading is going more and more accepted by customers and what are the
features and advantages which makes on line trading useful for customers. It also focuses the services
of different companies and comparison b/w them which help the customer to choose the best company
for their trading.
This study gives knowledge about on line trading and also about the many different brokerage
company which helps the customer to choose instrument and source.
So, the study focused on the customer perception towards on line trading whether they are satisfied or
not.
CHAPTER II
INDUSTRY PROFILE
HISTORICAL EVOLUTION
Early Years
The equity brokerage industry in India is one of the oldest in the Asia region. India had an active stock
market for about 150 years that played a significant role in developing risk markets as also promoting
enterprise and supporting the growth of industry.
The roots of a stock market in India began in the 1860s during the American Civil War that led to a
sudden surge in the demand for cotton from India resulting in setting up of a number of joint stock
companies that issued securities to raise finance. This trend was akin to the rapid growth of securities
markets in Europe and the North America in the background of expansion of railroads and exploration
of natural resources and land development.
Historical records show that as early as 1864, there were about 1,000 brokers with the stock markets
functioning from three places in Mumbai; between 9 am to 7 pm at the junction of Meadows Street
and Rampart Row, from day break till 9 am and from 7 pm to early hours of next morning at
Bazargate.
Share prices rose sharply even at that time. A share of Colaba Land Company during the boom period
of the 1860s rose from Rs 10,000 at par to Rs 120,000 and that of Backbay Shares went up from Rs
2,000 to Rs 54,000. Bombay, at that time, was a major financial centre having housed 31 banks, 20
insurance companies and 62 joint stock companies.
Reports on stock markets around that time indicate that an ordinary broker in 1864 earned about Rs
200 per day, a huge sum in those days. The boom period came to an abrupt end in 1865. In Jul 1865,
what was then used to be called the share mania ended with burst of the stock market bubble. “Never
had I witnessed in any place a run so widely distributed nor such distress followed so quickly on the
heels of such prosperity” thus wrote Richard Temple, who served as the Governor of Bombay at that
time. An interesting aspect is that despite the collapse of the stock market, most of the brokers met
their payment commitments.
In the aftermath of the crash, banks, on whose building steps share brokers used to gather to seek stock
tips and share news, disallowed them to gather there, thus forcing them to find a place of their own,
which later turned into the Dalal Street.
A unique feature of the stock market development in India was that that it was entirely driven by local
enterprise, unlike the banks which during the pre-independence period were owned and run by the
British. Following the establishment of the first stock exchange in Mumbai, other stock exchanges
came into being in major cities in India, namely Ahmedabad (1894), Calcutta (1908), Madras (1937),
Uttar Pradesh and Nagpur (1940) and Hyderabad (1944). The stock markets gained from surge and
boom in several industries such as jute (1870s), tea (1880s and 1890s), coal (1904 and 1908) etc, at
different points of time.
Success Factors for e-broking:
On the Net, with information feeds available from multiple points, it is prudent to deploy applications
that are built on open architecture methodology for interfacing with third party systems in the new Net
age.
Some of the challenges are discussed: Transaction fulfillment--In the Net-based economy, it is both
prudent and essential for a broker/intermediary to offer total solution to the clients at a single point.
Total solutions would essentially mean offering interfaces with banks, depositories, information feeds,
etc. for efficiency in trade completion and reducing duplication of client information. The service
providers will have to go beyond the stage of mere order execution and emerge as "informediaries"
rather than "intermediaries". This will not only ensure lower trading costs in terms of offering cross
services but will also help in maximizing Rolls.
A true Internet trading system should deliver cost effective transaction fulfillment at a single point.
India Info line was founded by a group of professionals in 1995. Its institutional investors include
Intel Capital, one of the leading technology companies in the world promoted by the UK government,
ICICI, TDA and Reeshanar. The company offers a slew of products such as stock and derivatives
broking, commodities broking and mutual funds.
India Bulls:
Indiabulls is India's leading retail financial services company with 77 locations spread across 64 cities.
Its size and strong balance sheet allows providing varied products and services at very attractive
prices, our over 750 Client Relationship Managers are dedicated to serving your unique needs.
Indiabulls is lead by a highly regarded management team that has invested crores of rupees into a
world class Infrastructure that provides real-time service & 24/7 access to all information and
products.
The retail business unit provides equity investment solutions to more than 50,000 investors through
270 outlets spanning 150 cities and 22 states. MOSt provides Advice-Based Broking, Portfolio
Management Services (PMS), E-Broking Services, Depository Services, Commodities Trading, and
IPO and Mutual Fund HYPERLINK "http://www.motilaloswal.com/eag.htm" µInvestment Advisory
Services§. Its Value PMS Scheme gave a 160% post-tax return for the year ended March 2004.
In Asia Money Brokers Poll 2003 MOSt has been rated as the Best Domestic Research House- Mega
Funds ,while in 2000 and 2002 it has been rated as the Best Domestic Equity Research House and
Second best amongst Indian Brokerage firms respectively.
SHAPE \* MERGEFORMAT µ §
POTENTIAL
POTENTIAL ENTERANT
POTENTIAL
POTENTIAL ENTERANT
ENTERANT ENTERANT
Investmart
Investmart Investmart
Investmart
Various
Various Banks
Banks Various
Various Banks
Banks
Geojit
Geojit Geojit
Geojit
Cipher
Cipher Cipher
Cipher
UTI
UTI Securities
Securities Ltd.
Ltd.UTI
UTI Securities
Securities Ltd.
Ltd.
Refco
Refco Group
Group Ltd.
Ltd. Refco
Refco Group
Group Ltd.
Ltd.
IDBI
IDBI Capital
Capital Mkt.
Mkt.IDBI
Services
IDBI Capital
Services Ltd.
Ltd.Mkt.
Capital Mkt. Services
Services Ltd.
Ltd.
SUPPLIERS
SUPPLIERS SUPPLIERS
SUPPLIERS BUYERS
BUYERS BUYERS
BUYERS
Web
Web maintainers
maintainers Web maintainers COMPETITORS
Web maintainers COMPETITORSCOMPETITORS
COMPETITORS Small
Small Investors
Investors Small
Small Investors
Investors
NSCL
NSCL NSCL
NSCL Franchise/Business
Franchise/BusinessFranchise/Business
Franchise/Business
CSDL
CSDL CSDL
CSDL ICICI
ICICI Web
Web Trade
Trade Ltd
ICICI
ICICI Web
Ltd Web Trade
Trade Ltd
Ltd Partners
Partners Partners
Partners
NSE
NSE NSE
NSE 5paisa.com
5paisa.com 5paisa.com
5paisa.com HNI’s
HNI’s HNI’s
HNI’s
BSE
BSE BSE
BSE Kotak Securities Ltd
Kotak Securities LtdKotak Securities Ltd
Kotak Securities Ltd MF
MF Companies
Companies MF
MF Companies
Companies
MCX
MCX MCX
MCX India
India Bulls
Bulls India
India Bulls
Bulls HUF
HUF HUF
HUF
NCDEX
NCDEX NCDEX Motilal Oswal Securities
NCDEX Motilal Oswal SecuritiesMotilal Ltd
Oswal
MotilalLtd Securities Institutional
Ltd
Oswal Securities LtdInstitutional Investors
Institutional
Investors
Institutional Investors
Investors
HDFC Securities
HDFC Securities LtdLtd
HDFC Securities
HDFC Securities LtdLtd
Marwadi
Marwadi Finance
Finance Ltd
Marwadi
Marwadi Finance
Ltd Finance Ltd
Ltd
SUBSTITUTES
SUBSTITUTES SUBSTITUTES
SUBSTITUTES
Mutual
Mutual Funds
Funds Mutual
Mutual Funds
Funds
Insurance
Insurance Insurance
Insurance
Bank
Bank FD
FD Bank
Bank FD
FD
Charges provided by the different companies for Online Accounts:
(N.A. = Not Available)
Parameters
A/c Opening Fee
Brokerage
Interface
Trading A/c
Demat
Delivery
Square Off
Banks Associated with
Sharekhan
750
NIL
0.50
0.10
HDFC, UTI, OBC, IDBI & Citibank
ICICI Direct
750
ICICI
NIL 0.75 0.18
Bank
Indiabulls 750 250 0.40 0.10 N.A.
Citibank, HDFC,
5 paisa 800 NIL 0.20 0.05 OBC, UTI & ICICI
Bank
Motilal Oswal
500 NIL 0.50 0.05 SBI, Axis Bank,
Securities Ltd
Kotak Bank &
Kotak Street 500 N.A. 0.59 0.06
Citibank
HDFC & Other 4
HDFC Securities 700 NIL 0.50 0.15
Banks
If we check the above table, we can come to know that the rates of Sharekhan is quite competitive than
other brokerage houses.
One other best point of Sharekhan is –if a person is having a online/offline trading account as well as
Demat account with Sharekhan, they won’t be charged any kind of Demat transfer charges, which are
charged when the shares are sold from the Demat account.
SUPPLIERS
NSDL & CSDL are the regulatory bodies for Depository Participants like SSKI, SHCIL,
ICICIdirect.com, etc. Also these regulatory bodies have got an upper hand as the bargaining
power stock broking houses like SSKI, etc. would be less.
NSE & BSE are under the purview of SEBI, that’s why stock broking houses like SSKI, have
low bargaining power. But here there is one advantage that NSE/BSE have i.e. they cannot go
for forward integration.
MCX & NCDEX are stock exchanges which trade in commodities and derivatives. Here again
stock broking houses have to follow rules and regulation of the same.
2. BUYERS
There are various types of investors who trade through stock broking houses like SSKI, which
includes investors like small investors, medium net worth investors, business partners,
institutional investors and mutual fund companies.
Here the bargaining power of stock broking houses depends on how big the investor is.
So here we can say that bargaining power of stock broking houses is high in case of small
investors & HUF.
While the bargaining power is moderate in case of HNI (High New Worth Investors)/ MNI’s
(Medium Net Worth Investors) and business partners.
3. ENTRY BARRIERS
Huge capital: - Capital is necessary not only for fixed facilities but also for customer’s
credit and absorbing start up losses. To start a stock broking house, one needs huge capital
for technology up gradation and skilled manpower.
Technology: - Technology for stock broking houses is life saving device. Stock broking
requires huge capital to make their products user friendly, which in turn requires capital to
employ skilled manpower. Thus, technology could be one of the entry barriers.
Regulatory Constraints: - Obtaining a license is a tedious job for a stock broking house. It
should comply with the regulation of the governing bodies like SEBI, NSDL, etc. For a
stock broking houses to plunge into the stock broking industry, it needs to have some kind
of financial background and expertise. Thus, regulators constraints could be an entry
barrier.
Experience curve: - The core competency in this industry is the services which are provided
to the end-users and the research based activities which includes “TIPS”, fundamental as
well as technical script analysis. Also the most important thing which helps already
established firms is-“TRUST” which people would be having on firms like SSKI , Motilal
Oswal, etc. this is very difficult for new companies to imitate.
Network: - The “Reach” to the customer is the key factor in the industry. The network of
the companies like Motilal Oswal, Sharekhan, and ICICI is very efficient and spreaded all
over India. It will take time for a new entrant to establish such a huge network (e.g.
Marwadi), which say that,”Network can come up as most difficult entry barrier to
overcome.”
4. COMPETITORS
The company is facing the competition from local as well as national level players. The
local players provide facility for off-line trading while the national players like
ICICIdirect.com and Kotakstreet.com, HDFC Security provide online trading services.
There are also other big names like Indiabulls, Motilal Oswal, 5paisa and Marwadi
encircles the company form both the sides by providing online and off-line trading with
competitive services.
5. POTENTIAL ENTRANTS
The potential entrants in like Investmart, Jeojit and Cipher which are coming in near future
to Rajkot City.
Nationalized banks are also thinking to enter in this field by tying up with broking houses.
E.g. Bank Of Baroda.
6. SUBSTITUTES
Here substitutes are such instruments which can be used instead of investing in shares.
The instruments like Bank FD, insurance, mutual funds are the substitutes.
If the use of this instruments increase this may be disadvantage for the stock broking houses.
The companies and banks which are having these instruments can plunge into this industry.
INDIAN SCENARIO
Stock market capitalization VS. GDP for India
The journey towards the $1-trillion mark is nothing less than spectacular, considering that the market
cap was just about $150 billion in 2004. To put in context, the total bank deposits in 2004 was $500
billion and has crawled to about $650-700 billion in the same period.
By including the capitalisation of Indian entities listed on London’s Alternative Investment Market,
the global firms acquired by the listed Indian companies in the last two months and others that are
often considered a part of the Indian universe, we reach a total of $992 billion.
Thus, the market cap to GDP ratio for India is near 1 (i.e. 100%). But notice how it compares to the
historical average, and note that it was only ~55% in 2004:
Source: Worldbank
Raw data can be found at the Reserve Bank of India site: GDP, BSE Market cap, NSE Market cap
In 2000, according to statistics at the World Bank the market cap to GDP ratio for the U.S.
was 153%, a sign of an overvalued market. With the U.S. market falling sharply after the dotcom
bubble burst, this ratio may have some predictive value in signaling peaks in the market. However, in
2003, the ratio was around 130%, which was still overvalued but the market went on to produce all-
time highs over the next few years
Market Capitalization
The total dollar market value of all of a company's outstanding shares. Market capitalization is
calculated by multiplying a company's shares outstanding by the current market price of one share.
The investment community uses this figure to determining a company's size, as opposed to sales or
total asset figures.
http://www.dnb.co.in/EquityBroking/Indian%20Scenario.asp
India Broking…….
Capital market reforms are a major constituent of the overall economic reforms in India. A series of
measures announced in Union Budgets beginning FY92 laid the road map for the growth and
resurgence of securities markets in India. These included -
• improving the investment climate by allowing foreign institutional investors to invest in equity
and debt markets
• expanding the product range offered by the stock exchanges
• strengthening the role and scope of capital markets regulation
• revival of commodities futures markets
• allowing Indian companies to issues ADRs and GDRs in international exchanges and enable
them to raise resources through Euro Commercial Borrowings
• divestment of government ownership in state owned companies and financial institutions
• tax reforms in the form of introduction of transaction tax that streamlined the tax mobilisation
from securities markets operations and also facilitated investors, a choice of tax options in the
form of choosing either long term gains tax or short term tax which ever they prefer and
Regulation
A new phase of securities market regulation in India began with the setting up of Securities and
Exchange Board of India in 1992. Over the period, the Board has brought in several changes in the
way securities markets are organized and conducted in India. Major reforms that were brought in the
Indian securities markets since 1992 are summarized below:
Markets
In tune with the global stock markets that began to recover from the second half of 2003;
Indian stock markets too witnessed rapid growth. India’s two leading indices, the most
popular BSE Sensex, and the one most used by the markets the National Stock Exchanges’
S&P CNX Nifty rose to record levels. Both primary and secondary market activity
experienced sharp surge. Much progress was made in further strengthening and streamlining
risk management, market regulation and supervision. A few aspects of the major
developments in the India’s stock markets are described below.
1. Market Structure
Indian securities market is fairly large as compared to several other emerging markets. There
are 22 stock exchanges in the country, though the entire liquidity is shared between the
country’s two national level exchanges namely, the National Stock Exchange of India and the
Bombay Stock Exchange Ltd. The regional stock exchanges are in pursuit of business models
that make them viable.
The number of brokers in various stock exchanges rose from 6,711 in 1994-95 to 9,335 in
FY06. The number of brokers in all the exchanges together peaked to 10,213 in the year FY01
but gradually declined thereafter when the regional stock exchanges began to lose business in
the light of wide ranging market structure reforms introduced since then. In FY01, when the
markets were in upswing, several regional stock exchanges were generating business owing to
the availability of deferral products, such Badla and different settlement calendars prevailing
at that time in these exchanges. For instance in FY01, the Delhi Stock Exchange registered
cash market turnover of Rs 838.71 bn; Uttar Pradesh Stock Exchange, Rs 247.47 bn,
Ludhiana Stock Exchange Rs 97.32 bn, Pune Stock Exchange Rs 61.71 bn as against Rs
13,395.11 bn of the turnover at the National Stock Exchange and Rs 10,000.32 bn turnover at
the Bombay Stock Exchange. With the abolition of the deferral products and introduction of
uniform T+2 settlement cycle, the liquidity in these exchanges flowed to the national level
system consisting of NSE and BSE.
Indian Stock Markets: Growth of Market Structure (In Number)
Sub-brokers are an important constituent of Indian stock markets. Sub-brokers work under
brokers with specified limits for trading and risk management. Sub -brokers are term as useful
part in the value chain since they provide active interface with a large number of investors
across the country and also extend the reach and access of the services of the brokerage firms.
With the rapid growth of securities trading and deepening of the stock markets, the number of
sub-brokers nearly doubled in the last ten years from 9,957 in FY01 to 23,479 in FY06.
Exchange-wise Brokers and Sub-Brokers in Indian Stock Exchanges 2005-06
In the national level stock exchanges, a large portion of the brokers are corporatised though
enough incentive does not appear to exist for similar trends to appear in the regional stock
exchanges.
A brief description of the major aspects of market developments in India with particular
reference to NSE and BSE are summarized below. In view of the need for consistent and
comparative data on a wide range of aspects, information published in official publications
that is available latest for the FY06 are used in the following write up.
i) Market Capitalisation
Market capitalisation of stocks in India rose from Rs 67.50 bn in 1980 to Rs 705.21 bn in
1990 to Rs 11,926.30 bn in 2000. BSE market capitalisation as of mid-2007 is about Rs
40,000 bn, which in the background of the appreciating rupee, takes it to among the small
group of exchanges with a trillion dollar market cap. Market capitalisation as percent of gross
domestic product which was about 25% in the early 2000s, now equals it. Several leading
emerging economies have market capitalization as a multiple of GDP, and in the manner in
which stock prices are appreciating in India, the prospects for Indian market capitalisation
rising further look good. Information for the tables in this chapter is sourced from the
handbook published by the Securities and Exchange Board of India and the websites of the
Bombay Stock Exchange Ltd, and the National Stock Exchange of India Ltd.
Secondary market operations gained greater momentum in the last decade. In the last ten
years, the value of trading in both NSE and BSE rose six times making the Indian stock
markets the leading market in the Asian region, and is also remarkable as compared to the
growth in the world equity markets. During the period FY96 and FY06, value of share trading
at the National Stock Exchange rose from Rs 657.42 bn to Rs 15,168.39 bn and at BSE from
Rs 500.64 bn to Rs 8,160.74 bn. An important end in the volumes is the trading of a large
number of small and midcap stocks as could be evidenced from the sharp rise in the number
of scrips traded at BSE, in which a major chunk of these companies are listed. Share of
Mumbai in NSE’s trading volumes rose from 40% in FY02 to 52% in FY06. Cities, from
which NSE generates sizeable business in addition to Mumbai, include Delhi from where it
gets 13% of business, Ahmedabad, 3%; Chennai, 2.77%; Kolkata 11% and others 8.1%. After
Mumbai, from which BSE gets 75% of business, other important centres contributing to its
business include Ahmedabad 2.9%; Kolkata 1.4%. Equity investing is spreading to a number
of cities and towns in India. Exchanges with national presence and infrastructure are gaining
from this development which is expected to continue further in the future.
A major development in Indian equity markets is the dematerialization of shares which led to
speedy securities settlement. Delays and bad deliveries also reduced after dematerialization.
Progress made in Indian markets in dematerialization was noticed in the international markets
as an important achievement and landmark. By FY06, more than 6,000 companies signed
agreements for dematerialization with NSDL and 5,500 companies with CDSL. The number
of shares that were dematerialized moved from 37.21 bn. in FY01 to 174.72 bn. in FY06 in
NSDL and from 1.92 bn. to 27.22 bn. shares in CDSL during this period. Shares
dematerialized forms a major chunk of the market capitalization.
Source: SEBI for turnover and CMIE for other indicators. $ BSE Sensex: SENSEX is a basket
of 30 constituent stocks representing a sample of
large, liquid and representative companies. Base Value: 1978-79=100. NSE Nifty: S&P CNX
Nifty is a well diversified 50 stock index accounting
for 22 sectors of the economy; Base Value: November 1995=1000
Domestic and Foreign Flows
i) Corporate memberships
There is a growing surge of corporate memberships (92% in NSE and 75% in BSE), and the
scope of functioning of the brokerage firms has transformed from that of being a family run
business to that of professional organised function that lays greater emphasis on observance
of market principles and best practices. With proliferation of new markets and products,
corporate nature of the memberships is enabling broking firms to expand the realm of their
operations into other exchanges as also other product offerings
The product offerings of brokerage firms today go much beyond the traditional trading of
equities. A typical brokerage firm today offers trading in equities and derivatives, most
probably commodities futures, exchange traded funds, distributes mutual funds and insurance
and also offers personal loans for housing, consumptions and other related loans, offers
portfolio management services, and some even go to the extent of creating niche services such
as a brokerage firm offering art advisory services
The way the brokerage industry is run and the manner in which several of them pursued
growth and development attracted foreign financial institutions and investment banks to buy
stakes in domestic brokerage firms, paving the way for stronger brokerage entities and
possible scope for consolidation in the future. Foreign firms picked up stake in some of the
leading brokerage firms, which might lead to creating of greater interest in investing in
brokerage firms by entities in India and abroad.
v) Online broking
Several brokers are extending benefits of online trading through creation of separate
windows. Some others have dedicated online broking portals. Emergence of online broking
enabled reduction in transaction costs and costs of trading. Keen competition has emerged in
online broking services, with some of these offering trading services at the cost of a few basis
points or costs which are fixed in nature irrespective of the volume of trading conducted. A
wide range of incentives are being created and offered by online brokerage firms to attract
larger number of clients.
With stringent regulatory norms in operation, broking industry is giving greater emphasis on
regulatory compliance and observance of market principles and codes of conduct. Many
brokerage firms are investing time, money and resources to create efficient and effective
compliance and reporting systems that will help them in avoiding costly mistakes and
possible market abuses. Brokerage firms now have a compliance officer who is responsible
for all compliance related aspects and for interacting with clients and other stake holders on
aspects of regulation and compliance.
Brokerage firms are giving importance and significance to aspects such as training on skill
sets that could prove to be beneficial in the long run. With the nature of markets and products
becoming more complex, it becomes imperative for the broking firms to keep their staff
continuously updated with latest development in practices and procedures. Moreover, it is
mandated for certain types of dealers/brokers to seek specific certification and examinations
that will make them eligible to carry business or trade.
4. Emerging challenges and outlook for the brokerage industry
Brokerage firms in India made much progress in pursuing growth and building
professionalism in operations. Given the nature of the brokerage industry being very dynamic,
changes could be rapid and so as the challenges that emerge from time to time. A brief
description on some of the prospects and challenges of the brokerage firms are discussed
below.
i) Fragmentation
Indian brokerage industry is highly fragmented. Numerous small firms operate in this space.
Given the growing importance of technology in operations and increasing emphasis on
regulatory compliance, smaller firms might find it constrained to make right type of
investments that will help in business growth and promotion of investor interests.
Capital adequacy has emerged as an important determinant that governs the scope of business
in the financial sector. Current requirements stipulation capital adequacy in regard to trading
exposure, but in future more tighter norms of capital adequacy might come into force as a part
of the prudential norms in the financial sector
Broking in the future will increasingly become international in character with the stock
markets being open for domestic and international investors including institutions and
individuals, as also opportunities for investing abroad. Keeping abreast with developments in
international markets as also familiarization with global standards in broking operations and
assimilating major practices and procedures will become relevant for the domestic brokerage
firms.
Regional economic integration such as that under the European Union and the ASEAN have
greatly benefited businesses in the individual countries with cross border opportunities that
helped to expand the scope and significance of the business. Initial measures to promote
South Asian economic integration is being made by governments in the region first at the
political level to be followed up in regard to financial markets.
v) Product Dynamics
As domestic finance matures and greater flow of cross border flows continue, new market
segments will come into force, which could benefit the domestic brokerage firms, if they are
well prepared. For instance, in the last three to four years, brokerage firms had newer
opportunities in the form of commodities futures, distribution of insurance products, wealth
management, mutual funds etc, and as the market momentum continues, broking firms will
have an opportunity to introduce a wider number of products.
Surging markets and growing opportunities will attract a number of international firms that
will increase the pace of competition. Global firms with higher levels of capital, expertise and
market experience will bring dramatic changes in the brokerage industry space which the
local firms should be able to absorb and compete. Domestic broking firms should always give
due focus to emerging trends in competition and prepare accordingly.
Issues of investor interest and protection will assume centre stage. Firms found not having
suitable infrastructure and processes to ensure investor safety and protection will encounter
constraints from regulation as also class action suits that investors might bring against erring
firms. The nature of penalties and punitive damages would become more severe.
COMPANY PROFILE
Overview
Motilal Oswal Securities Ltd. was founded in 1987 as a small sub-broking unit, with just two people
running the show. Focus on customer-first-attitude, ethical and transparent business practices, respect
for professionalism, research-based value investing and implementation of cutting-edge technology
has enabled us to blossom into an almost 2000 member team.
Today we are a well diversified financial services firm offering a range of financial products and
services such as:
Wealth Management
Broking & Distribution
Commodity Broking
Portfolio Management Services
Institutional Equities
Private Equity
Investment Banking Services and
Principal Strategies
We have a diversified client base that includes retail customers (including High Net worth
Individuals), mutual funds, foreign institutional investors, financial institutions and corporate clients.
We are headquartered in Mumbai and as of June 30th, 2009, had a network spread over 555 cities and
towns comprising 1,308 Business Locations operated by our Business Partners and us. As at June 30th,
2009, we had 5,57,373 registered customers.
In 2006, the Company placed 9.48% of its equity with two leading private equity investors based out
of the US – New Vernon Private Equity Limited and Bessemer Venture Partners.
The company got listed on BSE and NSE on September 9, 2007. The issue which was priced at Rs.825
per share (face value Rs.5 per share) got a overwhelming response and was subscribed 27.18 times in
turbulent market conditions. The issue gave a return of 21% on the date of listing.
As of end of financial year 2008, the group networth was Rs.7 bn and market capitalization as of
March 31, 2008 was Rs.19 bn.
For year ended March 2008, the company showed a strong top line growth of 91% to Rs.7 bn as
compared to Rs.3.68 bn, last year. New businesses like investment banking, asset management and
fund based activities have contributed to this growth.
http://www.motilaloswal.com/Content.aspx?ReportID=0C2B2131-A6CA-444E-A7A3-
C641AFEFB554
Credit rating agency Crisil has assigned the highest rating of P1+ to the Company’s short-term debt
program.
MOSt Principles
Wealth Management
Financial planning for individual, family and business wealth creation and management needs. These
are provided to customers through our Wealth Management service called ‘Purple’
Motilal Oswal group has applied to the regulatory bodies for a license to operate as a Domestic Asset
Management Company (Mutual Fund) and we expect to begin operations soon.
Institutional Equities
We offer equity broking services in the cash and derivative segments to institutional clients in India
and overseas. These clients include companies, mutual funds, banks, financial institutions, insurance
companies, and FIIs. As at June 30th, 2009, we were empanelled with over 300 institutional clients
including 200 FIIs. We service these clients through dedicated sales teams across different time zones.
Investment Banking
We offer financial advisory services relating to mergers and acquisitions (domestic and cross-border),
divestitures, restructurings and spin-offs through Motilal Oswal Investment Advisors Private Ltd.
(MOIAPL)
We also offer capital raising and other investment banking services such as the management of public
offerings, private placements (including qualified institutional placements), rights issues, share
buybacks, open offers/delistings and syndication of debt and equity.
MOIAPL has closed 23 transactions in 2007-08 worth US$ 1.8 billion and had 18 mandates in hand as
at March 31,2008.
Private Equity
In 2006, our private equity subsidiary, Motilal Oswal Private Equity Advisors Private Ltd
(MOPEAPL) was appointed as the investment manager and advisor to a private equity fund, India
Business Excellence Fund, which was launched with a target of raising US$100 mn. The fund is aimed
at providing growth capital to small and medium enterprises in India, with investments typically in the
range of US$3 mn to US$7 mn
MOPEAPL has recently launched an INR 750 crores domestic Real
Estate Private Equity Fund called “India Realty Excellence Fund” sponsored by Motilal Oswal
Financial Services Ltd.
Focus on Research
Research is the solid foundation on which Motilal Oswal Securities advice is based. Almost 10% of
revenue is invested on equity research and we hire and train the best resources to become advisors. At
present we have 24 Research Analysts researching over 27 sectors and 16 commodities. From a
fundamental, technical and derivatives research perspective; Motilal Oswal's research reports have
received wide coverage in the media (over a 1000 mentions last year). Our consistent efforts towards
quality equity research has reflected in an increase in the ratings and rankings across various categories
in the AsiaMoney Brokers Poll over the years
Our unique Wealth Creation Study, authored by Mr. Raamdeo Agrawal, Managing Director, is now in
its 13th year. Investors keenly await this annual study for the wealth of information it has on the
companies that created wealth during the preceding five years.
History & Milestones
The story of Motilal Oswal Securities Ltd (MOSt) goes back many years, when Mr. Motilal Oswal and
Mr. Raamdeo Agrawal met each other as students in a Mumbai suburban hostel in the early eighties.
Both the young chartered accountants hailing from a rural & an unpretentious background had a
common dream viz 'to build a professional organization with strong value systems, to provide reliable
& honest investment advice to investors'. Thus was born their first enterprise called "Prudential
Portfolio Services" in 1987.
2009 Motilal Oswal Securities Ltd. enters 'Limca Book of Records' for creating
India's largest dealing room in Mumbai
MOSL was 'Rated No.1 – Best recommendations Mid & Small Caps' and won
awards in 3 out of 4 categories at the Starmine India Broker Rankings 2009
from Thomson Reuters
2007 The Strategic partnership between MOSL and SBI - EZtrade - reaches an
important milestone i.e. In less than a year it has managed to sign up more
than 10,000 customers
Starts Knowledge First campaign
Introduces a separate brand for Private Client Group - Purple
Motilal Oswal Financial Services ltd. gets listed on the BSE & NSE
Mr. Motilal Oswal - Chairman and Managing Director has been appointed as a
member of the Managing Committee of Indian Merchant Chambers.
2006 Motilal Oswal Financial Services Ltd ties-up with State Bank of India to offer
online trading.
Motilal Oswal Financial Services Ltd was declared as the Best Research
House for Indian Stocks in 2006 as per AQ Research.
Avaya Global ranked MOSL as the second best company in the Financial
Sector for customer responsiveness.
Asia money Brokers poll 2006 rates Motilal Oswal Securities – Most
Independent Research- Local Brokerage
Investment Banking business advises Aban in their majority controlling stake
of invest ASA – one of the largest investment banking deals of 2006.
Issues about 13% of companies’ equity to employees as ESOPs.
2005 Asiamoney Brokers Poll 2005 rates Motilal Oswal Securities - Best Local
Brokerage,MOSt Independent Research Brokerage, Best in Sales and Service.
Launches two new Portfolio Management Schemes - Value Hedging for
derivatives and Discover Value for the Rs. 5 lakh to Rs. 50 lakh category.
Acquires Capital Deal Stock and Share Brokers, (a proprietary concern based
in Karnataka)..
Deepest distribution in the stock broking segment with about 700 Business
locations in 296 cities and about 1,50,000 customers.
About 200 Business locations in 124 cities servicing over 15,000 Retail and
Institutional Investors.
2002 Mr. Navin Agarwal, Head of Equity Research & Institutional sales, inducted in
the Board of Directors.
Received the Asia Money Award - 2nd Best among Indian Brokerage firms.
Retail network completes coverage of 75 cities in India.
2001 Legendary marketing guru Shunu Sen’s services taken to revitalize retail
marketing strategy and branding efforts.
Starts offering Derivatives products and advisory services on both BSE as well
as NSE.
2000 Received the Asia Money award for the Best Domestic Equity house.
Both Mr. Motilal Oswal and Mr. Raamdeo Agrawal receive Rashtriya
Samman Patra from Central Board of Direct Taxes for being amongst the top
50 tax payers in India fromFY94-FY98.
1999 Mr. Raamdeo Agrawal starts attending legendary billionaire investor Warren
Buffett’sAnnual General Meetings of Berkshire Hathway Inc. He still
continues to attend it every year.
The Wealth Creation Study started in 1996 culminates into Wealth Creation
Seminarand Awards function in 1998.
First Stock Broking house to brand its services as a research and advice based
broker.
“Wealth Creation” Campaign started.
1998 Mr. Motilal Oswal joins the Governing Board of The Stock Exchange,
Mumbai.
1996 Wealth Creation Study started. First of its kind study initiated to identify
biggest and fastest wealth creating companies in Indian Stock markets.
1990 After just three years in the business, ”Motilal Oswal” is formed through
acquisition of membership on The Bombay Stock Exchange (BSE). Three
1987 Mr. Motilal Oswal and Mr. Raamdeo Agrawal lay the foundation of a great
partnership by starting a sub-broking firm. The venture stands out from the
rest due to their approach of Research-based broking even when sub-brokers.
Motilal Oswal Financial Services Limited is the holding company of the
following five subsidiaries:
Major Services
Equities
Derivatives
E-Broking
IPO
Portfolio Management
Mutual funds
Commodities
Depository Services
Equities
Most Equity Advisory Group
In keeping with its tradition of personalized service, Motilal Oswal Securities Limited set up MOSt
EAG to provide customized and integrated equity solutions to High Net worth Investors like you.
Most EAG team has highly trained equity professionals, who act as your Equity Advisor. Most
Equity Advisor proactively helps you take informed equity investment decisions and build a healthy
portfolio.
Benefits
MOSt EAG team has highly trained equity professionals, who act as your Equity Advisor. MOSt
Equity Advisor proactively helps you take informed equity investment decisions and build a healthy
portfolio. The Equity Advisor keep a close watch on the performance of each stock in your portfolio
and suggest changes as and when there is a significant trend reversal or deterioration in a company's
performance..
EAG Process
Client Profiling : MOSt Equity Advisor determines each EAG client's profile before deciding the
ideal asset allocation. Profiling takes into consideration issues like your attitude towards risk,
investment horizon, life stage, and return expectation and investment objectives.
Investments & Trading : MOSt Equity Advisor are experts in providing value based investment
solutions as well as advising you in positional trading, as per your profile.
Portfolio Tracking Software : Your equity portfolio is continuously monitored using Portfolio
Tracking Software.
Integrated Approach : We use integrated approach in our investment strategy using a combination of
cash, derivatives and other leverage products to help you reach your investment goal.
Minimum requirements and fees structure : Portfolio size should be 25 lakhs plus and fees structure
varies from case to case.
Futures & options are derivatives, which derive their values from equity as their underlying. Hence our
Equity Advisory Group (EAG), equipped with all the required skills and understanding of Equity
Derivatives, will act as your advisors in futures & options segment as well to help you take informed
trading decisions.
Why F&O :
Derivatives instruments are primarily hedging tools. Clients can be assisted in protecting the downside
risk to their portfolio using appropriate combination of options. Our advisory is skilled to help you in
maximizing your gains from your existing corpus using numerous strategies based on the direction and
intensity of the views. Derivatives give an ability to leverage; given the risk appetite clients can
extrapolate their gains with the timely assistance of our advisory.
Client Profiling : MOSt Equity Advisor determines each EAG client's profile before deciding the set
of derivative strategies that will ideally suit you. If you have a good risk appetite & are willing to take
riskier bets for reciprocating returns, we will suggest aggressive strategies like buying naked futures.
On the other hand, if you are risk averse and would like to protect your self moderating some of your
incremental gains but finding it difficult to digest the bouts of volatility in the markets, we can suggest
certain portfolio hedging strategies to ease your worries.
Trading : The MOSt Equity Advisor is an expert in swift & timely execution of trading ideas at the
same time monitoring those ideas as per your profile.
Integrated Approach : We use integrated approach in our trading strategy using a combination of
futures and/or calls and/ or puts to help you optimally capitalize your view reach your trading goal.
Portfolio Tracking Software : Your F&O position will be continuously monitored using Portfolio
Tracking Software.
Minimum requirements and fees structure : Margins as per NSE requirement and fees structure
varies from case to case.
Our Company is a member of the National Stock Exchange, which provides equity and derivative
trades execution through off line and on line channels for the customers.
E-Broking
Key benefits of trading online with mybroker
Single screen order/trade entry, without going through the hassles of giving transfer instruction,
writing cheques.
Instant order/trade confirmation gives you similar trading experience as exchange based software
A refreshing experience of getting outstanding research based advise equity and derivatives on the
same screen.
Live quotes of NSE–Cash/Derivative, BSE Cash, Commodity. Create multiple market watches,
default market watch – NIFTY, SENSEX, Industrial. You can add NSE-Cash, Derivative & BSE
Get access to various online reports like margin report, Demat A/c details, trades executed,
turnover report, net position report with mark to market profit/loss and realized profit.
Access to latest research reports, daily market dairy, pivot points, derivative dairy.
View top 20 shares by value or volume traded, along with top gainers / losers.
IPO
Background
Book Building and Fixed Price Issue are the two types of Initial Public Offerings (IPOs) through
which a corporate can raise money in the capital market.
In a book building public issue the bids are received at different price levels and the demand for the
issue is built up over a period of time. Depending upon the bids received at different price levels the
issue price is ascertained. In a fixed price issue the issue price is pre ascertained by the issuer.
Portfolio Management
In today's complex financial environment, investors have unique needs which are derived from their
risk appetite and financial goals. But regardless of this, every investor seeks to maximize his returns on
investments without capital erosion.
While there are many investment avenues such as fixed deposits, income funds, bonds, equities etc…
It is a proven fact that Equities as an asset class typically tend to outperform all other asset classes over
the long run.
Investing in equities, require knowledge, time and a right mind-set. Equity as an asset class also
requires constant monitoring may not be possible for you to give the necessary time, given your other
commitments.
Motilal Oswal Securities Ltd brings with more than 2 decades of experience & expertise in equity
research and stock broking. We are one of the leading portfolio service providers, with asset under
management worth Rs. 590 Crores.
Portfolio Characteristics
Identify and purchase a piece of great business at a fraction of its true value.
Investments with a Long-term investment View. The fund manager strongly believes that “Money
is made by Sitting”
Investments are identified by a Bottom up Approach. The aim is to identify potential long-term
wealth creators by focusing on individual companies and their management bandwidth.
Margin of Safety
Professional Management
The service offers professional management of your equity investments with an aim to deliver
consistent return with an eye on risk.
Risk Control
Well defined investment philosophy & strategy acts as a guiding principle in defining the investment
universe. We have a very robust portfolio management software that enables the entire construction,
monitoring and the risk management processes.
Convenience
Our Portfolio Management Service relieves you from all the administrative hassles of your
investments. We provide periodic reports on the performance and other aspects of your investments.
We understand the dynamics of equity as an asset class, so we track your investments continuously to
maximize the returns.
Transparency
You will get account statements and performance reports on a monthly basis. That’s not all; web
access will enable you to track all information relating to your investment on daily basis. The
following portfolio reports are accessible online :
Performance Statements
Portfolio Holding Reports
Transactions Statements
Capital Gain / Loss Statements
Your Relationship manager will help you carefully understand your financial goals and advise you the
right product mix. The relationship managers, the one point contact will bestow personalized service
and ensure that you receive periodic updates, and account performance reports.
Mutual Funds
Mutual funds… realize your financial goal through MOSt MUTUAL.
Investments can seem complicated and mystical. Since all the traditional investment avenues like bank
deposits, RBI Bonds, NSC, KVP etc are becoming unattractive with the interest rate falling
continuously, one needs to look for other investments alternatives.
At Motilal Oswal Securities Ltd, we
understand the importance of financial goals of our privileged clients and provide you comprehensive
solutions to all your financial needs. Through our tailor made portfolios, we serve your needs better
and help you make informed investment decisions.
Services Offered
At Motilal Oswal, we offer two distinct modes of investment to suit your specific needs. The client
may choose to apply online for Mutual Funds or call up one of our relationship managers to help you
place orders in Mutual Fund schemes.
Mentioned below is a brief description of the services that we offer to our clients :
Commodity markets have a huge potential in the Indian context particularly because of the agri-based
economy. With the government's initiative for agricultural liberalization, commodities' trading in India
has gained increased momentum in activities.
Depository Services
In the times of T+2 having a demat account linked to your trading account becomes really convenient.
The non-trading clients can also avail of MODES.
Today MODES is available at all business locations of Motilal Oswal. In terms of number of accounts
MODES is the second biggest Depository Participant in CDSL with over 150,000 accounts. The trust
they have in Motilal Oswal is reflected by their cumulative holding in MODES worth over Rs. 3400
crores.
You receive regular account reports and an efficient service at all times. Clients having holdings over
Rs. 10 lakh receive special SMS service. They get recommendations on their holdings based on
Motilal Oswal Research rated the "Most Independent Research - Local Brokerage" by Asia Money
Brokers Poll 2006.
Awards and Accolades
Motilal Oswal Financial Services has received many accolades in the year gone by. Some of them are:
2009
Rated ‘Best Overall Country Research’ for a Local Brokerage in the 2007 AsiaMoney Brokers
poll
Rated India’s top broking house in terms of total number of trading terminals by the Dun &
Bradstreet survey
Rated ‘Outstanding Commodity Broking House-2007’ by Globoil India
Ranked second best for Customer Responsiveness in the Financial Sector at the Avaya GlobalConnect
Customer Responsiveness awards.
MOSL was 'Rated No.1 – Best recommendations Mid & Small Caps' and won awards in 3 out
of 4 categories at the Starmine India Broker Rankings 2009 from Thomson Reuters
2008
2007
Motilal Oswal Commodities Broker Pvt Ltd (MOCBPL) bagged Globoil India's prestigious
'Outstanding Commodity Broking House - 2007' Award
Motilal Oswal Financial Services Ltd. featured as a case study in Harvard Business School
Motilal Oswal Securities Ltd ranked as the 'Most Independent Research - Local Brokerage
among Hedge Funds' by Asia Money Brokers-Poll 2006”
CHAPTER III
RESEARCH METHODOLOGY
.
RESEARCH DESIGN
Non-Probability
The non-probability respondents have been researched by selecting the persons who does the stock
trading. Thos persons who do not trade in stocks will not been interviewed.
The Research is primarily both exploratory and descriptive in nature. The source of information will
collect from primary and secondary.
A well structured questionnaire was prepared for the primary research and personal interviews will be
conducted to collect the responses of the target population.
Sampling Technique Initially, a rough draft was prepared a pilot study was done to check the
accuracy of the Questionnaire and certain changes were done to prepare the final questionnaire to
make it more judgmental.
Sample Size
The sample size was restricted to only
100 respondents.
Sampling Area
Ahmedabad city.
CHAPTER IV
Yes No
80 20
INTERPRETATION
Out of 100 people surveyed found that 20 people do not have computer while 80 people
having computer.
2) Do you have an Internet connection?
Yes No
60 20
INTERPRETATION:
80% people having Internet Connection while 20% people do not have Internet
Connection.
3) Do you trade Online?
Yes No
40 20
INTERPRETATION:
Web Based
Technology Software Base
28 12
INTERPRETATION:
From the survey of 40 (on line) people, found that 28 people preferred Web Based
technology while remaining 12 are using Software based technology.
5) Do you think online trading is easy and fast way of trading?
Yes No
38 2
Yes
No
INTERPRETATION:
Survey of 40 people 38 people perceived that Online Trading easy and fast way trading.
]
Motilal
ICICI Any
Sharekhan Indiabulls Oswal Sec. Kotak Securities Religare
Direct Other
Ltd
11 8 5 7 5 3 1
INTERPRETATION:
Among the 40 people of online trader, 11 people preferred ICICI Direct while 8 people
preferred Sharekhan follow by Motilal Oswal Sec. Ltd and which is preferred by 7
people.
7.) How would you rate the internet and telecommunication Services?
INTERPRETATION:
Among the 40 people of online trader found that 7 people rated Excellent Internet while
20 people rated Average service of Internet.
9) What factors do you consider when you trade online?
Yes No
40 0
INTERPRETATION:
40 Respondent believe that online trading will help for growth and development of stock market.
10)Do you think introduction of online trading has helped in attracting the new investors
thus increasing the trading volumes of Stock Market?
INTERPRETATION:
15 respondents are strongly Agree that online trading has helped in attracting the new investors to
increase volume of stock market while 18 respondents are agree.
11) Do you feel that the trading volume will increase in near future because of online
trading?
Yes No
35 5
INTERPRETATION:
Out of 40 respondents, 35 are believed that online trading accelerates to increase trading volume in
near future.
12) Now Technology is Diversified, Do you think M-Trading (Mobile Trading) will prove
to be a new concept?
Yes No
38 2
INTERPRETATION:
Out of 40 samples, 38 are believed that M-Trading increase trade volume and 2 respondent are not
sure.
CHAPETR V
FINDINGS
1. The future of online trading is very bright, because of its rapid growth & development and
huge acceptance.
2. People are moving towards online trading from offline.
3. More investors are consider online trading as a better, but because of lack of knowledge about
using it they still stuck to the offline.
4. Still there are many people who have not computer or internet connection or they do not trade
online.
5. Online trading option help companies for more clients’ acquisition.
6. Online trading in near future become so popular that everyone should start trade online by PC’s
or may be through mobiles.
RECOMMENDATIONS
The online trading is growing with a rapid pace with the rising level of education among the
customers. The other factors being that the India Investor nowadays wants to deal himself in trading
rather than depending upon other middlemen. They also consider the factors like time saving in doing
the online transaction, convenience etc. Although some people feel that online trading is not secure but
the people doing the trading online is happy about the increasing security concerns among the
companies. The year 2008 has not been so good for the stock market and the Sensex and Nifty has
been dipping and affecting the business negatively for these companies. This is due to the fact that at
these times people do not prefer to open the DMAT and Trading accounts. So the companies have to
reduce their account opening fees to attract more and more customers. Also people trade very less in
the bearish market and the company’s profits against brokerage fees soars downwards. It is also a
found fact that during the bearish market the ratio of online trading becomes very less. Also there is an
intense competition among the companies and the companies come up with new and new promotion
schemes such as discounted and negotiable brokerages, Zero balance accounts, waiving a/c opening
fees and AMC etc. As the internet penetration is growing in Indian this business holds a huge potential
for growth. The mantra for success I the current situation will be educating the customers about
the benefits of online trading and the amount of ROI that can be generated through it. The total
trading volume of brokerage companies has increased from USS1239.1 billion in 2004 to USS1492.1
billion in 2005, and is expected to reach USS6535.7 billion by 2015.
Bibliography