The Additional

Information of
Mitrais

KUTA & SANUR

 IMPORTANT NUMBERS

Police 110

Ambulance 118

Fire Brigade 113

Search & Rescue 115

Bali Taxi (Blue Bird) 701111

Motor Taxi 7967575

HOSPITAL & CLINICS TELEPHONE ASSISTANCE

Klinik Manuaba (Tuban) 754748 Bali Country Code 62 361

Kimia Farma Clinic & Apotic (Kuta) 766776 International access code 001 / 007

Kasih Ibu Hospital (Kedonganan) 703270 Directory assistance, local 108

Kimia Farma Clinic & Apotic (Nusa Dua) 778555 Directory assistance, long distance (local code) 108

Kasih Ibu Hospital (Denpasar) 223036 Directory assistance international 102

Manuaba Hospital (Denpasar) 426393 Operator-assisted international calls 101

 The Additional Information of Mitrais Page 3

DESTINATION BALI
It can’t be said often enough—Bali is like no other destination in the FAST FACTS
world. Its rich culture is played out at all levels of life, from the ex-
Population: Bali 3.5
quisite flower-petal offerings placed seemingly everywhere, to the
million;
processions of joyfully-garbed locals, shutting down major roads as
they march to one of the myriad temple ceremonies, to the other- Percentage of land in
worldly traditional music and dance still being performed island-wide Bali used for rice pro-
by a record number of troupes. duction: 20%

Yes Bali has beaches, surfing, diving and resorts great and small, Average monthly wage
of a tourism worker:
but it’s the essence of Bali—and the Balinese—that make it so much
US$70-150
more than just a fun-in-the-sun retreat. It is possible to take the
cliché of the smiling Balinese to far, but in reality, the inhabitants of Percentage Hindu in
this small island are indeed a generous, genuinely warm people. Bali: 92%

Down Payment on
TOP PICKS purchase of a motor-
bike: US$30
Beaches
Wet season: Oct-Mar
 KUTA BEACH It’s a place enjoyed both by locals and foreign
Dry season: Apr-Sep
visitors—especially at sunset.
Area: Bali 5620 sq km
 DREAMLAND is one of the most beautiful beaches on the island,
located on the Bukit Peninsula. it is also renowned for its danger-
ous shore-break.
 LOVINA BEACH well known as an excellent site for sunset watching, snorkeling, and
diving. Night life activities are also abound, as well as chartered boats to go out into the
sea. If you like what Kuta offers but do not like the crowd, Lovina Beach is for you.

Festivals
 BALI ARTS FESTIVAL (Mid-Jun to mid-July). Denpasar hosts a month of cultural per-
formances by the best groups on the island, who compete for prizes.
 KUTA KARNIVAL (late September and early October). The always-near-the-surface zany
of Kuta is let loose though parades, arts competitions, cultural shows, beaches sports
tournaments, kite-flying contest and more.

 OGOH-OGOH FESTIVAL in ngerupuk day (one day before Nyepi), there will be a lot of
Ogoh-ogoh (symbol from devil or criminal atmosphere) around all street in Bali.

 NUSA DUA FESTIVAL (August - September). Promising a big celebration of art, culture,
sports and entertainment.

INTERNET RESOURCES
Bali Advertiser (www.baliadvertiser.biz) This online edition of Bali’s expat journal is filled
with insider tips.

Bali Blog (www.baliblog.com) Essays, news and information about Bali.

Bali Discovery (www.balidiscovery.com) Although run by a tour company, this site is easily
the best source for Balinese news and features, week in and week out. Excellent.

Lombok Network (www.lombok-network.com) Very comprehensive, this site brings to-

gether huge amounts of current information on the island.
Page 4 The Additional Information of Mitrais

WORKING IN MITRAIS BALI

Before you go
Packing for a travel is every-one's nightmare, although many of us love travelling, very few of
us love packing!

Hand Carry
Hand carry that fits in the closed overhead rack or under the passenger’s seat with maximum
dimensions is specified by the carrier. It should fit what you need to take and you must con-
sider instead a well fitting and comfortable backpack. Make sure you bring these items:

1. Your ticket or e-ticket receipt.

2. A handbag, cash money, ID card, credit card (if any) and a small note book.

3. A reasonable amount of reading materials for the flight.

4. An overcoat or other outer garment.

5. Shoes are always difficult: heavy and bulky. Try to wear your heaviest/bulkiest pair on the
plane.

6. Notable medicine if you having a specific ailment.

7. A briefcase or personal computer, a small camera and/or a pair of binoculars, or small

electronic device such as cell phone, MP3 player or iPod.

8. A back up pair of glasses (if you wear glasses).

9. Important phone numbers or email addresses of medical specialists, family, work, anyone
you may need to contact if something occurs.

Carry on Baggage
Decide on how much you will need to carry in your baggage. The airlines will offers you Free
Baggage Allowance which will be applied by the class of travel and flight sectors. The Free
Baggage Allowance for domestic flight sectors economy class is 20 Kgs maximum. What
you’ll need to consider is pack the following:

1. Clothes - Choose clothes appropriate for the climate in Bali and in according to Mitrais
dress code policy.

2. Towel and toiletries, take a minimum. However if you are traveling for a long time then
don't take 1 month supply - you can buy almost anything anywhere these days. Make
sure your toiletries bag is actually waterproof - a surprising number aren't and bottles do
break.

3. A battery charger for your cell phone and/or personal computer.

4. Do not pack anything you are sentimentally attached to or is particularly jewellery - you
may have it stolen but far more likely you may just misplace it or leave it behind.

5. If your baggage is more that 20 kg, you have to pay the excess. Do not pack anything
you are taking "just in case", take the opportunity to go shopping! Or you can take the
advantages of the shipping service to help deliver your stuff. (see page 7 to find some
cargo agencies can be used).
 The Additional Information of Mitrais Page 5

How to get from Ngurah Rai airport ? DESTINATION & COST ESTI-
MATION BY NGURAH RAI
Bali’s Ngurah Rai airport is immediately south of Tuban and AIRPORT TAXI
Kuta. From the official counters, just outside the terminals
(left of the terminal exit) there are supposedly the pre-paid Tuban Rp.35,000
Airport Taxi Service. Prices for this service are fixed Kuta (Discovery, Bakungsari)
(passengers can purchase a coupon at the desk in Arrivals), Rp.45,000
whereas other taxi drivers tend to haggle; passengers Kuta Center (Batas Utara Jl.
should insist that a meter is used. Melasti) Rp.50,000

Legian (Jl. Padma s/d Jayakarta

Boarding House Hotel) Rp.55,000
There are lots of boarding house in Kuta and the standard Seminyak (Double Six, s/d
boarding house cost ranges from Rp.500,000 to Bintang) Rp.60,000
Rp.1,000,000.
Dyana Pura / Abimanyu
For the new staff who will be based in Mitrais Sanur, you can Rp.65,000
find boarding house in Sidakarya, Pesanggaran, Pemogan,
or Denpasar area. The price for standard boarding house Oberoi / Kerobokan Rp. 70,000
starts from Rp.400,000 - Rp.700,000.
Denpasar I (Natour Bali Hotel
The price depends on the facility and the location. But al- Denpasar) Rp.70,000
most all boarding houses in Kuta, Sanur and Denpasar are Denpasar II (Renon, Tanjung
unfurnished (such as bed, cabinet or wardrobe, chair or Bungkak, Kereneng) Rp.85,000
table).
Denpasar III (Nangka Selatan,
The following are some of the boarding houses with rooms Jl. Ratna, Jl. AKasia) Rp.90,000
to rent:
Gatsu/Ubung Station Rp.90,000
1. Jl. Bhineka Jati Jaya VII/8, bathroom inside, not fur- Gatsu Timur /Tohpati
nished. Rp.100,000
2 Jl. Bhineka Jati Jaya Gang Karang Anyar, facilitated with
Sanur/Nusa Dua Rp.95,000
AC, water heater and electricity is excluded.
3. Jl. Karang Tenget No. 14, not furnished.
4. Jl. Kubu Anyar Pondok Satria, not furnished, electricity is included.
5. Jl. Taman Griya Tuban, not furnished, electricity is excluded.

For the bed, the cost starts Rp. 300,000 to Rp. 1,000,000. You can buy linen, pillow, bed, etc
in Ayu Nadi Supermarket Kuta, Matahari Kuta Square or you can find the cheap one at Nina
MG on Jl. Teuku Umar Denpasar (opposite of FLO Boutique).

Temporary Local ID (KIPEM)

People who come from outside of Badung or Denpasar resident will be asked to have tempo-
rary local ID (KIPEM). And if you are living in a boarding house, the owner usually helps and
assists with the process to get the KIPEM.

The procedure to make the temporary local ID is as follows:

1. Check in which Banjar is your boarding house/house living stated by asking the land lord.
2. Take the form to Banjar or ask the land lord assistance for the form.
3. Fill the form and submitted to Banjar with photo 2x3 = 2 pcs.
Page 6 The Additional Information of Mitrais

4. The process fee is different from each Banjar, estimated about Rp.50.000 - Rp.100.000.
5. KIPEM validity is for 3 months.
6. It takes about 1 week to process the document.

Benefits of having KIPEM are it makes the process of getting your VISA, the creation of a
new bank account, and other administration processes easier and you certainly help the gov-
ernment gathering the total immigrant population in Bali.

Banks & ATMs

In addition, Banks and ATMs can be found easily, including the ubiquitous Mini Mart conven-
ience stores.
In Kuta there are banks at Discovery Shopping Mall, at Kartika Plaza - Jl. Kartika Plaza no.89,
at Waterboom Park & Spa - Jl. Kartika Plaza, Pepito Supermarket - Jl. Kediri no.36, SPBU
Dewi Sri - Jl. Dewi Sri Kuta, etc.
In or near of Sanur area, you can find Banks & ATM in Sesetan area (BCA, BRI), Makro - Jl.By
Pass Ngurah Rai No.222X, Gazebo Beach Hotel - Jl. Danau Tamblingan no.35, etc.

Emergency, for example if you are on trip and lose your wallet, do not panic, you should do
these 3 things right away:

1. Find a police station, report the crime, so that the police can make a report form. Be
aware that they will not likely find the person who took your wallet, but that you will
have a written report so that you can replace documents easily that were in your wallet.

2. Call your credit card companies, report the stolen card. They can put an immediate
freeze on your accounts and debit cards so that no one can use the cards.
3. Go to a travel aid society, there are traveler's aid societies in most places . They can help
you with issues like identification to get back home, they can help you take steps to re-
place your identification so that you will be able to return from your trip.

Food store and Restaurant

In Kuta area, there are many good and cheap warungs and restaurants with different taste.
Around Mitrais office you can find Javanese food store, Chinese food store, Padang food store,
Sundanese food store (Dapur Sedap), Balinese food store, Pujasera food store, etc . The
prices are starting from Rp.8,000 to Rp.25,000.

In Sanur area, you can find Javanese food store (across the road of Mitrais Office). Along
Bypass Ngurah Rai there’s also Padang food store, Mc Donald's and Mall Bali Galleria. For
more varieties, you can go to Sesetan or Pesanggaran, there you can find babi guling, ayam
betutu, nasi campur, chinese food, padang food, chicken noodles, etc.

Some staffs both in Kuta and Sanur offices choose to order lunch box from vendors/catering.
Besides the price is cheap, it also makes their lunch time more effective and efficient because
they don’t need to go out from office and the lunch boxes always delivered several minutes
before lunch time. The price rate is about Rp.7500 - Rp.8000. To get information about ven-
dors/catering you could ask Mitrais front desk staff in Mitrais main building.

Transportation
There are different ways to travel in Bali. As there are not many (any) form of mass public
transportation to get around the city, motorbike is the most time and cost efficient to travel
 The Additional Information of Mitrais Page 7

about. This gives you the flexibility to explore at will and allows you to reach many places
that are otherwise inaccessible. You can either rent a motorbike for Rp.35,000 – 50,000 daily
or Rp. 500,000 – 600,000 monthly. Motor taxis are also available on-call starting from Rp.
10,000 depending on your destination. Another way to travel is by taxi, which obviously will
cost more. If you choose to travel by taxi, be sure to ride with a well-known taxi company,
such as Bluebird.

Mitrais also provides their staff with shuttle car on schedule from Kuta/Sanur office to Sanur/
Kuta office. Or if you might want to go shop to Carrefour or go to some recreation places
there are tourist shuttle buses and these combine economy with convenience.

Shipping to Bali
If you’ve planned to bring a scooter, you should have to make a ship arrangement first from
your origin area to Bali as destination. The cost ranges depend on the distance of your origin
area to Bali. The following are some of the cargo agencies can be used:
1. Lorena (PT. Eka Sari Lorena), Jl. R.A. Kartini No.16 Jakarta, Phone: 021-7506655, Bali
branch phone number : 0361-286663.
2. PAL Cargo Bali (door to door services, Jakarta-Jogja-Surabaya-Bali/Lombok), Jl. Raya
Seminyak 151A Kuta, Phone 737345/466999. You can call PAL directly to ask their local
partner in Indonesia.
3. Prima International Cargo, Jl. Panjang Jiwo Permai I B/22, Surabaya. Phone: 031-
8415474.
4. PT. Bayu Gede, Jl. Buluh Indah 141 Denpasar, Phone: 0361-412420/21.
Branch office at Jl. Gembong No. 2 – 16 Blok A (Wisma Gemini Shopping Center) Sura-
baya, Phone: 031-3765600 – 3763660.
5. Sakura Travel, Jl. Teuku Umar No.88 ED, Denpasar, Phone: 0361-221186. Jakarta
branch at Jl. RE. Martadinata Komplek Ruko Permata Ancol Blok L-21 Jakut, Phone: 021
-6455778. Surabaya branch at Jl. Pengampon No.63, Phone: 031-3573375. Malang
branch at Ruko Pattimura Kav.14B, Phone: 0341-347287.

Or in case you bought bulky items, the store will usually have arrangements with shippers to
handle things for you. Or, for fast service you can use one of the cheap local companies like
TIKI and TIKI-JNE.

Post office, in Kuta the main post office is located near the Domestic Departures area in the
Airport Ngurah Rai. Another is the small one at Jl. Selamet, on a small road east of Jl Raya
Kuta.
Central Post Office, Jl.Raya Puputan Renon Denpasar, Code Post: 80235, Phone: 223565.
Facilities: packages, parcel-post, money order, internet.

Mitrais Office Hours

Mitrais office is open from Monday to Saturday and the schedules are as follows:

Kuta Office Sanur Office Jakarta Office

Monday – Friday 07:00 – 20:00 07:00 – 20:00 07:00 – 20:00

Saturday 08:00 – 17:00 08:00 – 17:00 CLOSED

Sunday / Public Holiday CLOSED CLOSED CLOSED

Page 8 The Additional Information of

During those office hours, Mitrais staffs can access their workplace and permitted to use the
computer and internet access as long it is not against the Mitrais Computer Use Policy.

Mitrais Happy Hour

Since the day Mitrais was founded, it has established the time to satisfy their staff with bev-
erages, music in an event called “Happy Hour”. It is held once a month at 04:30 PM.
The objective of happy hour is to deliver more fun, happiness, to socialize within the staff and
also to perform the talent of staff .

Mitrais Social Clubs

Mitrais has committed to support some club activities to give a pleasure for the employees
and as one way of recreation as well as to make the employee part of the big team. This al-
lows us to enjoy a wide range of social, sports and leisure activities.
There are 4 social club activities at Mitrais that are supported by Company. They are Futsal,
Badminton, Photography and MACO whose activities are arranged by the team members and
their regular programs are published on each site.
Mitrais encourage all staffs to join and participate in those club activities and staff can check
its site on Mitrais Intranet regularly for further activities program.

Sports
For the sports lover, whenever you want to have sports you can find some reference of sports
centre as follows:
1. Ngurah Rai Stadium - situated at Jl. Melati, Kreneng, Denpasar.
2. Renon Puputan Town Square - situated at Renon, Denpasar. There you find basket-
ball field, football field, jogging track, etc.
3. Swimming pool - You can register as member at Hard Rock Hotel with member fee. Or
if you are living in Denpasar area, you can go to Tiara Dewata swimming pool or Nirmala
hotel & swimming pool on Jl. Hangtuah near of Buyung Stadium Denpasar.
4. Futsal - D’Goal at Jl. Imam Bonjol near of takapit/bridge stone, The Next at Jl. Imam
Bonjol near of Mitshubisi, The Balls on Jl. Sunset Road, Doom at Jl. Teuku Umar Barat
(Marlboro) after Permata Hati Hospital.
5. Fitness Centre - You can join as member at Ramada Bintang Bali Hotel at Jl. Kartika
Plaza Kuta or at Ade Rai HammerHead Gym on Jl. Nakula-3rd floor Kawan Mini Market.

If you like to do the extreme sport, below are some places you can visit:
1. Water Sports, the east coast of south Bali is popular for water sports. The close-in reef
off Sanur and Tanjung Benoa (Benoa Headland) mean that the water is usually calm
enough for a lot of aquatic fun. Parasailing, jet skiing, water skiing and banana-boatrides
are just some of choices. For watery adventures, in addition Nusa Penida, Nusa Lem-
bongan and Menjangan Island in West Bali National Park are renowned for diving/
snorkeling.
2. Hiking & Trekking, You can easily go on short hikes without guides around Buyan Lake
and Tamblingan Lake, Tirta Gangga and Sidemen Road area.
3. Cycling, Ubud has always been popular with cyclist and many tour companies based
there lead tours.
 The Additional Information of Page 9

Internet Access
There are scores of places to connect to the internet. Most have poky connection and charge
about Rp.300 a minute. The following places have fast broadband connection and offer nu-
merous services, including wi-fi, CD burning, digital camera downloads and more. Connection
rates average Rp.600 per minute.
1. Bali @Cyber Café, at Jl. Patih Jelantik Kuta.
2. Internet Outpost, Poppies Gang II.
3. VIP Bali Internet, Poppies Gang I.

Worship Place
Worship places for Hindus, Buddhists, Catholics, Muslims as well as Protestants are available
in Bali. Here some worship place close by Mitrais office as follow:

Church
1. Franciscus Xaverius Chatolic Church, at Jl. Kartika Plaza, Kuta.
2. GPIB Christian Church, Ekklesia, near of Ngurah Rai airport, Tuban.
3. Katedral Chatolic Chuch, at Jl. Tukad Musi Renon, Denpasar.
4. GII Hok Im Tong, Central Parking 2nd floor Giant.

Mushola/Mosque
1. Minhajjul Athfal, at Jl. Kediri across Madia Restaurant.
2. Nurhassanah, at Jl. Kediri across Pujasera.
3. Al-Ihsaan Mosque, at Jl. Hang Tuah Sanur, Denpasar.
4. Ar-Rahmat Mosque, at Jl. Raya Kuta, Kuta.
5. Nurul Huda Mosque, at Jl. Bandara Ngurah Rai, Tuban.
6. Mitrais Mushola, provides for its muslim staff both in Tuban and Suwung office.

Temple & Vihara

1. Pura Jagatnatha, Denpasar.
2. Pura Tanah Kilap, Jl. Bypass Ngurah Rai.
3. Klenteng Tuban Leeng Gwau Bio, at Jl. Blambangan.
4. Vihara Budha Dharma, at Sunset Road.

Hospital and Medical Service

Medical clinics serving in Bali area are listed as follows:
1. Kasih Ibu Hospital, Jl. Teuku Umar 120 Denpasar, Phone: 223036.
2. Kasih Ibu Kedonganan Public Hospital, Jl. Uluwatu No.69A, Kedonganan, Jimbaran,
Kuta, Denpasar, Phone: 703270.
3. Kimia Farma No.34 (Clinic & Pharmacy), JL.Diponegoro No.125 Denpasar. Phone:
255914.
4. Kimia Farma No.82 (Clinic & Pharmacy), Jl.Kartika Plaza No.67 Denpasar. Phone:
766776.
5. Manuaba Hospital, Jl. Cokroaminoto No. 28, Denpasar. Phone: 426393.
6. Pima Medika Hospital, Jl. Pulau Serangan 9X Denpasar, Phone: 236225.
Page 10 The Additional Information of

7. Kimia Farma No.82 (Clinic & Pharmacy), Jl.Kartika Plaza No.67 Denpasar. Phone:
766776.
8. Kimia Farma No.126 (Clinic & Pharmacy), Jl. By Pass Ngurah Rai No.890, Nusa Dua,
Denpasar. Phone: 778555.
9. Manuaba Clinic, Komp. Ruko Nusa Indah, Jl. Raya Kuta Tuban, Badung. Phone:
754748.
10. Wisma Prashanti Hospital, Jl Raya Yeh Gangga No.9, Tabanan. Phone: 819601.
11. Kerta Usada (Public Hospital), Jl. Cendrawasih No.5-7, Singaraja. Phone:(0362)262777.

Shopping Centre
Department Stores
1. Centro and Sogo at Discovery Mall, Jalan Kartika Plaza Kuta Area.
2. Bali Collection (Bali Galeria Mall), at Simpang Siur Road, Nusa Dua Tourism Area.
3. Matahari Kuta Square, Jl. Bakung Sari Kuta.
4. Matahari Duta Prima, Jl. Dewi Sartika Denpasar.
5. Tiara Dewata, Jl. Mayjen Sutoyo Denpasar. One of the most popular department stores
in Denpasar and has long list of loyal customers as it provide its consumers with quality
products at reasonable prices.

Markets
1. Sanur and Kuta Markets, smaller art markets selling a range of local and souvenirs
products.
2. Erlangga Bali Souvenirs Shop, located at Jl. Nusa Kambangan, Denpasar. Near of
Simpang Enam cross Road. Takes about 40 minutes from Ngurah Rai airport.
3. Kumbasari, Jl. Gajah Mada, Denpasar. A three story building , jammed with stalls sell-
ing everything imaginable.
4. Ubud Markets, Jl. Raya Ubud, Ubud. One great place to find souvenirs at bargain prices
and do not intimidated by the initial price.
5. Sukawati Markets, situated in fabric and craft centre of Gianyar. A variety of local tex-
tiles, basket ware and ceremonial items.

Supermarkets
1. Giant Supermarket, Central Parking Kuta.
2. Carrefour Supermarket, Sunset Road Kuta.
3. Hypermart Supermarket, Bali Galeria Mall Nusa Dua.
4. Makro Supermarket, Jl Bypass Ngurah Rai No.222 X, Pesanggaran, Denpasar.
5. Tiara Dewata, Jl. Mayjen Sutoyo Denpasar.

Mitrais Office Map

Mitrais office in Bali based in two areas in Tuban and Suwung.

Tuban office addresses at Jalan Kediri no.38 Tuban, Kuta. It consist of main building Tuban
and four Annex building spread at the back of main building and accros the road.

Suwung office situated in Jl. Bypass Ngurah Rai Gang Mina utama, across Makro Supermar-
ket, behind Coca-cola bottling company.
Copyright © September 2010

www.mitrais.com

Jl. Kediri No.38, Kuta

Bali 80361 - Indonesia

Phone: +62 361 755 025

Fax: +62 361 755 024