Professional Documents
Culture Documents
To deliver on our ambitions, the Telenor Group’s main focus areas in 2010-2012
are to:
1. Capture growth in our three regions
2. Strengthen operational performance and leverage Group scale and
competence
3. Ensure capital discipline
Telenor Group should maintain or improve our position in the following non-
financial areas:
• Customer satisfaction
• Brand preference
• Human resources: Strength of our leadership pipeline
• HSSE: Total Recordable Injury Frequency
• Climate change: Carbon intensity of our operations.
Content overview
Telenor Group’s main growth initiative in the coming years is to develop our India
operation according to the established business plan.
In addition to defending and growing our voice revenues, the focus will be on
capturing the significant growth potential coming from data and Internet. Within
our footprint, we will increase our focus on small-screen data services by
leveraging netbooks (small PCs) and mobile phones as access devices.
Telenor sees the potential for value-added services to support our core voice and
data services. We are likely to succeed with services that leverage our key
telecom network, technology skills, customer base, and distribution strengths.
Outside the Nordic countries, Telenor positions itself more as an access provider
and service enabler than a full-service ICT and integrated media and telecoms
company. We control many valuable assets that can be further developed and
exploited together with third-party developers and content producers to defend
and expand our core revenues.
The next three years may present attractive consolidation opportunities in our
regions. Telenor will need strategic and financial flexibility to exploit these
opportunities.