BALAJI G.

E-Mail: bijju_urs@yahoo.co.in ~ Mobile: 09600032665

Assignments in the field of System Administration/

PRECISE

 A dynamic & technology oriented professional with nearly 7 years of experience in System
Administration, Networking, Technical Support and Team Management.
 Presently working with Hewlett-Packard, Chennai as System Engineer.
 Proficient in managing the network set up, system administration (including server implementation &
administration), technology support and technical troubleshooting under multi-platform environments.
 Adept in analyzing information system needs, evaluating end-user requirements, troubleshooting for
complex information systems management.
 Possess sound understanding of the IT industry, technology trends with the distinction of instituting
quality practices to enhance performance at the lowest overall cost.
 An effective communicator with exceptional relationship management skills with the ability to relate to
the people at any level of business and management.

SKILL SET
Technical:

Operating Systems : Microsoft Windows Server (Win2k/ 2k3/ NT)

Terminal Service Tools : Remote Connectivity Tools and Enterprise Patch Management Tools
Others :
 Well versed with:
o New VM Machine deployment and configuration.
o AD Replication and Server Hardware Concepts.
 Deft in managing:
o TS license service on Active Directory domain controllers.
o Group Policy Objects (GPO).
o Active Directory domain controller FSMO roles.
 Adroit in performing:
o Knowledge on Active Directory environment & applying change management process.
o AD server configuration according to installation check list.
 Proficient in installing & configuring Active Directory domain controllers and configuring the AD DNS
services.
 Gained sound knowledge of Microsoft Resource Kit & Support Tools.
 Possess enterprise level knowledge of Active Directory, DHCP, WINS and DNS.
 Adept in adding, removing and configuring Active Directory Sites, Site Links and Subnets.
 Basic Windows Scripting using VB Script and Power Shell.

Functional:

- Systems Administration - Networking - Technical

Support
- Installation & Configuration - Change Management - Team
Management

CAREER RECITAL
Since Sep’07 Hewlett-Packard, Chennai Windows System
Administrator

Key Deliverables:
 Extending support to a total of 1450 Servers of HP, Dell, and Compaq Servers.
 Accepting incident, problem and work order request ticket through Ticketing Tools and resolving the
tickets without missing the SLA.
 Managing high priority servers which function as DFS Servers and scheduling the required migration,
whenever needed.
 Handling the Global Groups and applying policies related to filers and other NFS Serves to manage the
user quotas.
 Coordinating with the onsite team members for escalating deep technical support issues through mail,
phone and other communicator tools.
 Providing support during normal and emergency situations as per the Change Management.
 Applying patches to the production as well as validation servers.
 Looking after Citrix servers associated with user profiles, published desktops, published applications and
shared printers.
 Leading the working of the shift process as a Shift Lead.
 Acting as a mentor and imparting training to the new joiners.

Key Highlights:
 Distinction of being recognised as a key performer in 2nd Quarter of 2009.
 Successfully completed a service improvement plan in 2009.
 Responsible as shift lead
 Responsible to prepare and present the Service delivery report/ weekly report / server health
checkup reports

Aug’06 to Sep’07 Nebula Computers Pvt. Ltd., Chennai System

Engineer
(Franchisee for Wipro InfoTech)

Key Deliverables:
 Extending backup support using tools like VERITAS and Bright Star Arc Serve.
 Implementing, managing and maintaining 2000/ 2003 Servers and Active Directory Services.
 Managing and maintaining Users, Computers and Groups.
 Handling disk administration in spanned, stripe with parity and mirroring.
 Installing and maintaining RIS Server; managing domain controller configuration and maintenance.
 Ensuring proper installation and configuration of Application and Antivirus Software.
 Creating & managing Global and local groups and assigning appropriate permission to the groups for
adding additional users to these groups.
 Executing appropriate share level, disk quotas and NTFS permissions on various folders.
 Monitoring and optimizing system performance and reliability.
 Looking after configuration and maintenance of DNS, DHCP, WINS.

Key Highlights:
 Received Spot Award.
 PREVIOUS ROLES
Jul’04 to Jul’06 Wipro InfoTech, Chennai Windows
System Administrator

Apr’04 to Jul’04 Info Services Pvt. Ltd., Chennai Desktop

Engineer

May’03 to Apr’04 Axis Systems, Chennai Desktop Engineer

SCHOLASTICS

 Diploma in Computer Technology from Valliammai Polytechnic, Anna University in 2003. Secured 73%/
 SSLC from St. Joseph’s High School, Thiruvannamalai, Board of School Education in 1997. Secured 71%.
 BSC IT from Allagappa University (Pursuing)
TRAININGS UNDERGONE

 Attended training sessions at Hewlett Packard on:

o Planning, implementing and maintaining a Microsoft Windows Server 2003 Active Directory
Infrastructure in 2008 for 10 days.
o VMware ESXi 3.5 Support Training in 2008 for 7 days.

CERTIFICATIONS

 Microsoft Certified System Administrator (MCSA) Messaging –Windows Server 2003.

 Microsoft Certified Technology Specialist (MCTS) Windows Server 2008.

PERSONAL DOSSIER

Date of Birth : 13th August 1981

Languages Known : English and Tamil
Address : C/o. Mr. Socrates, 172/B, 1st Main Road, Azzagammal Nagar,
Nerkundram, Chennai-
600107