Professional Documents
Culture Documents
Level Three
Answer TWO questions from the remaining THREE questions, questions 2 to 4 which are
worth 30 marks each. If you answer all THREE questions from questions 2 to 4, marks will
ONLY be awarded for your TWO best answers.
Section A – (Compulsory)
1. It is often said that business information systems play a vital part in the success or
failure of a business enterprise.
[15 marks]
2. Organisations are not always able to perform their own business information
systems functions and some businesses prefer not to do so for various reasons. The
solution for some is outsourcing.
a) Briefly explain the concept of information systems outsourcing.
[10 marks]
[20 marks]
a) What objections might employees have to the changes brought about by new or
enhanced business information systems?
[10 marks]
b) How might the organisation manage the change to new staff working practices
when introducing a new or enhanced business information system?
[20 marks]
4. The Internet has had a significant impact on business processes and led some
organisations to consider developing a business strategy more appropriate to an e-
business environment.