Telco Clouds

May 5th, 2010

Cloud Asia Conference

Mike Murphy
CTO
APAC
Nokia Siemens Networks

© Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Problem Solutions Summary

Definition

2 © Nokia Siemens Networks

 Consumers & Enterprises

IT Services Security Communications Collaboration Mobility Applications

SaaS
Portal

…already accept cloud performance, except for

mass market voice, messaging, emergency calls

3 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Operators

1st Wave
Departmental Systems

2nd Wave
Tactical systems Cautious approach

3rd Wave End user services first,

Strategic systems
telecom infrastructure next

Why?

4 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Telecom Needs

Apps

Switching &
Basic Services

Transport Carrier Grade

Access

Mobile
Functions

5 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Telecom vs. IT

Availability Latency
5ms
99.999%
Telco 150ms
99.99%
500ms
99.9% 1 sec

IT
1/sec> Transaction Duration
10/sec> sec
10 hour
100/sec> day
>1000/sec 100

Throughput 1000

Concurrent Sessions

Discrepancies in some dimensions

(but some Telco services only need IT levels)

6 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Availability
+hot swap, hitless upgrade, 50ms recovery, …

Telecom 99.999% 5.26 minutes

Amazon 99.95% 4.38 hours 50-100

Times
Google 99.9% 8.76 hours Telecom

As is, Cloud Platform providers are

not carrier-grade

http://aws.amazon.com/ec2/
http://www.google.com/apps/intl/en/terms/sla.html

7 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Outages
FCC Reporting
Title 47: Telecommunications, Part 4: Disruptions to Communications

Outages requiring reports within 72 hours

• Outage of 30 minutes
• Affects 900,000 user minutes
• Affects 1,350 DS3 minutes
• Affects Special Offices
• Affects a 911 facility

Current public clouds could imply 16

reports / year / system!
http://frwebgate3.access.gpo.gov/cgi-
bin/TEXTgate.cgi?WAISdocID=263188775+9+1+0&WAISactio
n=retrieve
8 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010
 Outages
Examples 2010

9 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Predictability
Latency

VoIP Max Actual

150 ms 1000 ms

…predictability is also an issue

https://www.cloudkick.com/blog/

10 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Control
Process Management

January 4th, 2010

Rackspace Outage

“In order to reduce load we have shut down

processes like CRON…”

…and complete control of own s/w

http://www.datacenterknowledge.com/archives/2010/01/1
4/performance-problems-for-rackspace-cloud/

11 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Problem Solutions Summary

Definition

12 © Nokia Siemens Networks

 Telco Clouds – Ideal View

Telco Management
Telco Critical Services

APIs

Telco Carrier Grade Increments

Telco
Cloud
Public Cloud

Traditional clouds need increments

(in many dimensions)

13 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Telco Clouds – Ideal View

Telco Management

Telco Cloud Services

APIs

Telco Carrier Grade Increments

Public Cloud

…Increments will come from telco vendors,

cloud providers & VM s/w suppliers

14 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Example of Telco Management
NSN

Integrated OA&M
Virtualized Applications
SLAs
Identity App
OA&M I/F
Configuration
Fault
Cloud IaaS Cloud
Performance OA&M I/F
Lifecycle
Security

Separated Integrated
management management

15 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Some Forerunners
Cloud Providers

Private clouds

Hybrid clouds

Public clouds (security, reliability)

(four 9’s)

Public clouds (fanatical support)

Improving, but with internet services as

the primary customer base

16 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Some Forerunners
Virtualization

vLockstep

VM synchronization

Remus VM replication

Hypervisors

Improving, but suitability for critical telco

services still evolving

17 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Standards

Tier 1 Tier 2 Tier 3 Tier 4

Basic Redundant Concurrently Fault
Components Maintainable Tolerant

99.671% 99.749% 99.982% 99.995%

* 2005 vintage with 2007 best practices guide

18 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Telco Clouds – Practical Reality

Non Carrier Grade

Public Services

Traditional Systems

Private Carrier Grade

Carrier Grade Services

Hybrid solutions today with migration over time

19 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Unique Requirements
Multi-National Operators

Global
Hierarchical clouds likely
due to design or legal
reasons
Regional Regional

Telco clouds will need to be

able to manage this as well
Local Local

20 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Nokia Siemens Networks
Cloud Activities

Cloud Platforms
Development of increments to bridge the gap

Assessment of VM & cloud platform providers

Cloud Services
Pilot trials with infrastructure services now

Telco2Web integration of telco & internet

Virtualization
Virtualization of services well underway

(some will move to the cloud, some will not)

An end-to-end program aimed at delivering

the optimum Telco Cloud solution

21 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Roadmap

Assessment of Increments added to

Requirements Cloud

Non
Carrier-Grade
Increasing carrier
grade capability
Critical Services

Migration of increasingly demanding apps over time

22 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

 Partnering

Remus

Ongoing & evolving partnerships will be key

23 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Problem Solutions Summary

Definition

24 © Nokia Siemens Networks

 Summary

Today’s clouds do not meet carrier-grade SLAs

Vendors, cloud providers, and VM s/w suppliers

will need to augment clouds with capabilities that
help bridge the gap, to create Telco Clouds

Hybrid solutions will be the norm for now,

evolving over time as technology progresses

Nokia Siemens Networks has an e2e plan to

deliver such solutions today and into the future

25 © Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

Thank you

26 © Nokia Siemens Networks Cloud Asia, Singapore, April 2010