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Release Notes
NetBackup 6.5.6
Veritas NetBackup 6.5.6 Release Notes
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Contents
The following is a comprehensive list of the new UNIX and Windows platforms
contained in this release of NetBackup:
■ This release contains the following new database agent support:
■ Oracle 11g R2
■ DB2 9.7
For this release, updates were made to the NetBackup Troubleshooting Guide and
the Troubleshooting Wizard. A new set of status code descriptions has been added
to the guide. In addition, a set of more granular and descriptive status codes
(2000-2104) were included to disambiguate the status code 800 job status. That
enables administrators to more easily troubleshoot allocation problems.
You can find the latest version of the NetBackup Troubleshooting Guide in the
following Technote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/348472
The VSP method for Open File Backups is not supported in NetBackup 7.0. Having
run the VSP disable tool does not affect upgrading to NetBackup 7.0.
The VSP disable tool can be used on the following operating systems:
■ Windows Server 2000
■ Windows Server 2003 with Service Pack 2 (x86 and IA64)
■ Windows XP 32-bit and 64-bit (x86 and IA64)
See the following Technote on the Symantec Support Web site for more
information about this feature:
http://entsupport.symantec.com/docs/348223
CORBA connections to named services. It sends VxUL log messages to OID 112
for easy perusal. The vxlogcfg command controls the log verbosity.
■ bpimage
■ bplist
■ bprecover
■ bprestore
■ nbcatsync
■ NBCC
■ NBCCR
■ nbdecommission
■ nbdna
■ nbemmcmd
■ nbsu
Windows http://entsupport.symantec.com/docs/340908
About NetBackup 6.5.6 15
About new feature and enhancements for NetBackup 6.5.6
■ Storage-related issues
■ Localization issues
■ UNIX-specific issues
■ Windows-specific issues
■ NetBackup can fail on systems running AIX and older versions of the C++
run-time libraries. IBM has released xlC rte 9.0.0.3, a C++ Runtime
Environment Component for AIX. Symantec recommends that you download
and install the latest C++ run-time library and then reboot your server. For
more information about this issue and fix, refer to the following Technote on
the Symantec Support Web site.
http://entsupport.symantec.com/docs/292450
■ (ET1534457) If RHEL5.3 Media (CDs) are used for shared resource tree (SRT)
creation, the SRT creation fails with an error message that is similar to the
following:
One workaround for this issue is to use the RHEL5.0, 5.1, or 5.2 operating
system media to create a shared resource tree (SRT). You can use SRTs to
restore an RHEL5.3 client. A second workaround for this issue: On the BMR
Boot server, open the /usr/openv/var/global/createsrt.conf file and search
for the string, Red Hat Enterprise Linux Server 5. Replace all the occurrences
of this string with the following string, Red Hat Enterprise Linux Server 5.3.
That should enable the creation of RHEL5.3 SRTs.
NOTE: This workaround disables the ability to create RHEL5.0/5.1/5.2 SRTs.
Because RHEL5.3 introduces the new device drivers that were not a part of the
default kernel in RHEL5.2, Symantec recommends that you use this workaround
to create a RHEL5.3 SRT for restoring RHEL5.3 clients.
■ After ensuring that all NetBackup processes and services are down, delete
all NetBackup data from the shared disk.
20 About known issues
Installation, upgrade, and cluster issues
■ Enter the following command to change the VCS configuration back to R/O
mode:
haconf -dump -makero
Note: Earlier versions of MSCS (such as those versions that were shipped with
Windows versions before Windows 2003 SP1) do not allow extended
maintenance mode functionality. If the cluster does not support placing disks
in extended maintenance mode, it is still possible to perform raw restores to
an alternate, non-shared disk.
■ The Veritas Private Branch Exchange (PBX) software is installed along with
NetBackup 6.5.x. Depending on how NetBackup is installed, PBX may log
messages by default to the UNIX system logs /var/adm/messages or
/var/adm/syslog, or to the Windows event log. That can cause additional
system logging. The messages that are written to the system logs are the same
as those written to the PBX logs (/opt/VRTSpbx/log on UNIX and
install_path\VxPBX\log on Windows).
To disable PBX logging to the system or the event logs after NetBackup has
been installed, enter the following commands:
UNIX:
cd /opt/VRTSicsco/bin
./vxlogcfg -a -p 50936 -o 103 -s LogToOslog=false
About known issues 21
Installation, upgrade, and cluster issues
Windows:
cd install_path\VERITAS\VRTSicsco
vxlogcfg -a -p 50936 -o 103 -s LogToOslog=false
It should not be necessary to restart PBX for this setting to take effect. Any
future PBX log information should no longer appear in the system logs.
For more information about this issue or information on how to disable the
option, refer to the following Technote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/280746
setRegistryValues.B2D5B6C9_4698_42F7_AC9D_955789A69556.
04-07-2008,14:32:36 : Action start 14:32:36:
setRegistryValues.B2D5B6C9_4698_42F7_AC9D_955789A69556.
04-07-2008,14:32:36 : Action ended 14:32:36:
setRegistryValues.B2D5B6C9_4698_42F7_AC9D_955789A69556. Return value 3.
http://social.msdn.microsoft.com/Forums/en-US/gametechnologiesxna/thread/
ba610c21-a823-4e46-b937-af620f981e22
Because of this issue, the NetBackup client package may not extract on to the
root directory. If you encounter this issue, create another directory on the root
directory and extract and launch the NetBackup package from that directory.
■ (ET1600692) While installing NetBackup in a cluster and making it Highly
Available (HA), if you provide a fully qualified host name (FQHN) when asked
22 About known issues
NetBackup Access Control issues
for Virtual name, problems may occur and HA is not successful. You should
not provide a fully qualified name during the configuration. Refer to the
NetBackup High Availability Administrator's Guide for UNIX, Windows, and
Linux at the next major release of NetBackup for more information about this
known issue.
■ (ET1602744/ET1602745) Unable to configure AT after an upgrade to 4.3.42.0.
After you upgrade VRTSat to a newer version, an attempt to reconfigure VxAT
using the /opt/VRTS/install/installat -configure command failed.
To resolve this issue, remove /opt/VRTS/bin/installat and try to reconfigure
VxAT again using the following:
Location of ICSInstaller/authentication/installat
■ (ET1633604 and ET1597077) VRTSpbx is not patched with the newer version
included in NetBackup 6.5.4 package.
If you install Storage Foundation (SF) 5.0MP3 and NetBackup 6.5 on a
NetBackup master and media server, and upgrade to NetBackup 6.5.4 or newer,
the following can occur. The VRTSpbx version may not update to the version
that was packaged with NetBackup.
■ (ET1257102) Before you attempt to install a NetBackup master server on a
Tru64 system the following things must be present on the Tru64 system:
■ Install the latest Internationalization (I18N) patch.
■ Shared Memory Size greater than 60MB. If these two criteria are not met
then basic Backups fail with a status 230 and status 89 error, respectively.
■ If you use NBAC, you may receive the following warning after you install the
Release Update:
The NetBackup Access Control upgrade failed and must be run
manually. Make sure the Symantec Product Authorization Service is
started and then run: INSTALL_DIRProgram
Files\VERITAS\NetBackup\bin\admincmd\bpnbaz -Upgrade.
Please open up the install log and search for the following:
About known issues 23
NetBackup Database Agent issues
NetBackup\bin\admincmd\bpnbaz.exe" -CheckUpgrade.
If you see a message similar to the following, verify the error code value:
■ 10-10-2008,20:10:16 : ERROR in running NBAC Command :
"C:\Program Files\Veritas\NetBackup\bin\admincmd\bpnbaz.exe"
-CheckUpgrade Returned error code: 0 10-10-2008,20:10:16 :
Action ended 20:10:16: NBAC_Upgrade. Return value 1.
■ (ET1533469 and ET1533488) The Enterprise Vault online Help has not been
updated for the NetBackup 6.5.x release. The next major release of NetBackup
contains the Enterprise Vault online Help .
■ The NetBackup Enterprise Vault agent does not support the following user
interface:
Host Properties > Master Servers > Server name > Enterprise Vault
Hosts
This user interface was created to enable the federated restore feature.
However, existing circumstances prohibit the use of this interface. This user
interface will be supported in a future release of NetBackup.
■ A Microsoft hotfix is required for "Client for NFS" for windows 2003. You can
locate and request this hotfix for either x86 or x64 platforms at:
http://support.microsoft.com/kb/947186
■ The following application event log message may appear on an Exchange server
during an Exchange granular operation (backup, browse, or restore). You can
safely ignore that message.
Event ID 16384
About known issues 25
NetBackup Database Agent issues
Description:
The remote server does not have locking support. A mount was
requested with locking enabled. The share is being mounted anyway.
Some functionality may not be available.
■ The QLogic SAN Surfer software may need to be disabled or uninstalled because
it may conflict with the port mapped for Windows "client for NFS".
backup is executed. The lack of progress logging does not affect the backup
operation. If detailed progress is desired, use the NetBackup Administration
Console to launch a manual backup operation on an Exchange policy. See the
"Testing configuration settings" section in the NetBackup for Microsoft
Exchange Administrator's Guide for instructions on how to perform a manual
backup operation.
■ For NetBackup 6.5.4, the following configuration changes apply for Exchange
cluster environments:
■ To perform Continuous Cluster Replication (CCR) backups of the passive
VSS writer, you no longer need to set the "Enable Remote Streaming Backup"
registration key.
■ For Exchange 2007 SP1 or later, you no longer need to configure the
NetBackup Client Service to run as domain admin.
restore. To avoid this issue, rename the documents that contain the string
"_Granular_" to a name without the string "_Granular_" before performing
the backing up.
■ (ET1594142) When performing a disaster recovery of a SharePoint web
application and the last restore is complete, verify that the web application
appears in the list of web applications, and then perform an iisreset . You
can perform the iisreset command by opening a command prompt window
and typing the command, iisreset /noforce.
■ (ET1588836) When restoring a Data Connection Library document from a
GRT backup, the documents in the library have the appropriate approval
status however the version history may state that 'This is the current
approved version' when it may not be. The workaround for this issue is to
have the user set the appropriate status for the item.
■ (ET1502252) Restoring a document or a picture library item when the
library or folder does not exist is not restored. The library or folder is not
recreated and the item is not restored The work around for this issue would
be to redirect the restore to a file system and then upload the items into
SharePoint.
■ (ET1485122) The application, SPSRecoveryAsst.exe, gives an application
error when you try to restore an invalid object that you select from the
Backup, Archive, and Restore user interface. The workaround for this issue
is to select the correct item to restore.
■ (ET1589445) Using AllWebs to perform a granular backup of secure and
non-secure web applications results in a status 1 error. The secure sites
can be backed up individually or together successfully
■ (ET1540667) After restoring a subsite the link is not restored in both quick
launch and top link bar. You can use an option to add a link so you can
restore a subsite.
■ (ET1539923) Special characters in item names are excluded when displayed
in the Backup, Archive, and Restore user interface. When the items are
restored, the special characters do appear in the restored item.
■ (ET1639566) Restoring a document from a NetBackup 6.5.3 image of a
SharePoint 2003 portal may be reported as successful, however the
document is not restored. To avoid this issue, restore the database or
perform a redirected database restore and access the desired document.
■ (ET1637318) Restoring a Web Application that contains web parts from a
granular image results in missing web parts. Once the restore has been
completed, you must reapply the web parts.
About known issues 29
NetBackup Database Agent issues
If you do not follow this process then the granular restore fails with a status
5 and the following appears in the log:
17:14:37 (2180.001) TAR - Unable to restore. Skipping file:
SharePoint - 38951\Content-DB 1
http://www.microsoft.com/downloads/details.aspx?familyid=E17E7F31
-079A-43A9-BFF2- 0A110307611E&displaylang=en
Storage-related issues
■ (ET1702148) An enhancement has been made to the improve resource
allocation overhead for duplication jobs. A duplication job typically copies
multiple images. Within a duplication job, after each image is copied, the
resources to read the next image are reallocated. If read resources for each
image are re-allocated then an overhead problem can occur if you duplicate a
large number of very small images. When you duplicate small images, the
overhead to reallocate resources for each image is disproportionably large.
The overhead is large in comparison to the time it takes to copy each image.
The changes in this version of NetBackup significantly reduce the time it takes
to grant resources for read requests for each image.
About known issues 31
Storage-related issues
Windows: C:\Program
Files\VERITAS\NetBackup\db\config\DPS_PROXYDEFAULTRECVTMO
If the config directory does not exist, create it.
The file should contain the new timeout value, greater than, or equal to 10 or
less than or equal to 3600 seconds.
■ The SAN Client does not support inline tape copy over Fibre Transport. Inline
tape copy jobs occur over the LAN. The SAN Client is designed for very high
speed backups and restores. Therefore, SAN Client excludes backup options
(such as inline tape copy) that require more resources to process and manage.
■ A new option that is labeled New has been added to the Add Disk Array Host
dialog box. In addition, a new dialog box titled, New Array Type has been
added. When you click the New option the New Array Type dialog box appears.
Included on this dialog box is a Help option. The online Help for this dialog
and option will be available at the next major release.
■ The NetBackup Shared Disk option does not support Windows 2008 for media
servers.
■ The following list of issues applies to AdvancedDisk .
■ Windows Common Internet File System (CIFS) is not supported.
■ For NFS, you must use manual mount points.
■ Symantec recommends that you do not span backup images across volumes
in an AdvancedDisk disk pool. File system full conditions cannot be detected
adequately. Therefore, each disk pool should be comprised of only one
volume.
of staged images occurs and then the potential_free_space value for that
disk is recalculated.
■ For disk destinations within lifecycle policies: When a duplication job that
writes to the disk completes, the potential_free_space value for that disk
is recalculated.
Suppose a copy of an image is beyond its try-to-keep date, and is a candidate
for removal from disk. For instance, this copy of the image is counted as a part
of the potential-free-space value. If a user uses the bpexpdate command to
manually expire this copy of the image from disk, the potential-free-space
value is not decremented to reflect the action that was taken until the whole
potential-free-space value is recalculated. Until the value is recalculated, the
user and NetBackup think that there is more available space on the disk than
there is.
The potential-free-space value is recalculated:
■ When the High Water Mark (HWM) condition forces a draining of the disk
down to Low Water Mark (LWM).
■ When an image is fully duplicated, thus being "Lifecycle complete".
The "Available space" is free space plus potential free space . The file system
increments the free space , but NetBackup does not decrement the potential
free space . Thus, the size of the image that was expired is counted twice as
both free space and potential free space . That is the reason why it looks to the
user and NetBackup like the disk has more space than there is. In addition,
that may cause NetBackup to assign jobs to the disk that have a larger,
total-estimated size than is available.
■ Dissimilar Disk Restore of a Solaris client fails if the client uses SVM
metadevices (volumes) that are created when it uses slice 2 of the Solaris Disks.
For more information on this issue, refer to the following Technote on the
Symantec Support Web site.
http://entsupport.symantec.com/docs/303027
■ (ET1317594) To add clarity, the Load balance label in the Storage Unit Group
dialog, has been changed to read, Media server load balancing.
■ (ET1267896) When performing backups using the new Pure Deduplication
Option (PDDO) feature, Symantec suggests that users monitor their shared
memory usage as the number of jobs increases. The job-size throttling has
been turned off in NetBackup 6.5.2 to allow more PDDO backups to run
concurrently. Please consult your NetBackup Performance Tuning Guide for
additional information on NetBackup tuning parameters affecting shared
memory usage.
■ (ET1597920) Disaster recovery email and AdvancedDisk storage units
About known issues 35
NetBackup user interface issues
■ (ET1980306) You are not able to search for backup images under the Catalog
node (Action > Verify) of the NetBackup Administration Console.
If you encounter this issue, start the user interface from the Recent Programs
list.
■ You browse for granular backups differently on the MFC user interface than
you do when you use the NetBackup-Java Administration Console. That happens
with granular backups from Microsoft Exchange, Microsoft SharePoint, or
Microsoft Active Directory. The difference occurs when you click on a granular
node to expand the node and view its contents. A noticeable delay and
unnecessary overhead can occur when you expand a granular node on the MFC
user interface. The MFC user interface may expand more than was requested
in an attempt to minimize this delay. The NetBackup-Java Administration
Console does not do that. The NetBackup-Java Console requires the user to
make additional node expansion clicks and causes an additional delay.
■ (ET1517333) To back up all local drives, Symantec recommends that you use
a scheduled backup from the master server. This method is much faster than
performing a user-directed backup of all local drives from the client in Backup,
Archive, and Restore.
■ (ET1224679) If two instances of the NetBackup Administration Console are
running on two separate remote desktop sessions on the same server, the
console may crash. This issue does not occur very often. The issue is not a
regression and is outside of the normal scope of operations.
36 About known issues
General NetBackup issues
■ (ET1231347) As a result of a security fix to handle characters like "<", ">", and
";", a user could issue UNIX commands without being a root user. Because the
NetBackup-Java Administration Console uses the command line interface (CLI)
to create policies, these characters cannot be allowed as text entries in policies.
The security fix cannot be removed. Therefore, to work around this issue, the
user should use a Java Administration Console that is running on a Windows
workstation to create policies for MSEO.
■ (ET1750852) The NetBackup VxFI provider does not work with IBM DS 8300
arrays. For more information, refer to the following Technote on the Symantec
Support Web site.
http://entsupport.symantec.com/docs/329598
■ (ET1116304) To view the log messages that PBX exchange generates, use the
utility, vxlogview, that the VRTSicsco package installs. Typically, the
VRTSicsco package is installed at /opt/VRTSicsco on UNIX systems and
CommonProgramFiles\VERITAS\VRTSicsco on Windows systems. You should
not use vxlogview that another package installs. Installing the utility from
another package may cause errors because of a version and an architecture
mismatch.
■ (ET 1993115) NetBackup 6.5.6 Snapshot Client supports no more than 40 rows
of “Snapshot Resources” entries per policy for certain disk arrays
For the following disk array snapshot methods, NetBackup can support up to
40 rows of entries in the Snapshot Resources pane of the policy’s Snapshot
Options dialog. Each row consists of an array serial number, an ID for the
source device, and IDs for one or more snapshot devices.
About known issues 37
General NetBackup issues
If you specify more than 40 rows for any of the following methods, the backup
of the array may not succeed:
■ Hitachi_ShadowImage
■ Hitachi_CopyOnWrite
■ EMC_TimeFinder_Clone
■ EMC_TimeFinder_Mirror
■ EMC_TimeFinder_Snap
■ EMC_CLARiiON_Snapview_Clone
■ IBM_DiskStorage_FlashCopy
For policy configuration assistance for these array snapshot methods, refer
to the NetBackup Snapshot Client Administrator's Guide.
■ About VSS and hot to manage snapshot volume size
In the NetBackup 7.0GA, 6.5.4 and 6.5.5 releases, NetBackup attempted to
manage the size of the VSS snapshot volume. To do that, NetBackup changed
any unbounded VSS associations to a fixed size. That size was based on the
size of the disk drive. The objective was to prevent the unbounded VSS
associations that can fill a hard drive and affect the system operation. In
releases after 7.0GA and 6.5.5 that is no longer be done and that system
management setting is beyond the scope of NetBackup to alter.
A customer who has upgraded from one of these levels might have failed
backups because NetBackup has changed this setting. For that to occur all of
the following must be true:
■ Customer has upgraded from 6.5.4, 6.5.5 or 7.0GA.
■ An unlimited VSS association on a client
■ NetBackup backed up that client (and therefore modified the setting)
■ The client OS is Windows 2008 or 2008 R2 Server
■ The backups are either multistreamed, or the backups create the VSS
snapshots that overlap in time.
In this case the association is set too small and future snapshots might be
deleted before they are backed up. To correct this issue, set the association to
a larger, more appropriate value. Refer to Microsoft documentation for details
on how to set this system management setting.
■ (ET2020528) To configure array access for NetBackup hosts not named in a
policy
In the following cases, you must explicitly enable NetBackup to access disk
array credentials:
38 About known issues
General NetBackup issues
■ Certain NetBackup hosts that are not named as clients in a policy must be
explicitly enabled to access array credentials. An example is an alternate
client that is used for off-host backup processing but is not included in the
policy’s Clients list.
■ Microsoft Exchange is installed on a hardware disk array such that Windows
VSS uses the hardware snapshot provider. If you define an MS-Exchange
policy with Snapshot Client and Instant Recovery, but you accept the
defaults for Snapshot Client Options, NetBackup must be explicitly enabled
to access the array credentials. (Note: This requirement does not apply if
you set the VSS Provider Type to 3-hardware.)
To enable NetBackup to access the array credentials:
■ In the NetBackup Administration Console, click Host Properties > Master
servers > double-click name of master server > Properties > Credential
Access.
■ Click Add to enter the name of the client. Then click OK.
You can use the following as an alternative procedure:
■ UNIX:
On the NetBackup master server, add the following line to the
/usr/openv/netbackup/bp.conf file, one line for each NetBackup host:
DISK_CLIENT = host_name
Until the DISK_CLIENT entry is made to the bp.conf file, a point-in-time
rollback fails with NetBackup status 5.
■ Windows:
1 On the NetBackup master server, click Start > Run and enter regedit.
2 To be on the safe side, make a backup of the current registry (File > Export).
3 Go to
HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\NetBackup\CurrrentVersion\Config.
4 Right-click in the right pane and select New > String Value. Enter the
following: DISK_CLIENT
6 For the Value data field, enter the host names of the clients that are not
named in any policy. To specify multiple host names, separate the names
with a space.
7 Click OK. Until this entry is made in the Windows registry, a point-in-time
rollback fails with NetBackup status 5.
About known issues 39
General NetBackup issues
■ If a virtual machine backup uses VCB and the policy is configured with the
Mapped full VM backup option, the backup fails if the virtual machine contains
an IDE disk.
To use the Mapped full VM backup option with VCB, you must reconfigure
the virtual machine so that it does not contain IDE disks.
For descriptions of other backup options, see the "Configuration parameters
for VMware" section of the NetBackup for VMware Administrator's Guide, for
NetBackup 7.0.
■ NetBackup now supports EMC Solutions Enabler 7.0 with the following
snapshot methods for EMC disk arrays:EMC_TimeFinder_Clone,
EMC_TimeFinder_Mirror, EMC_TimeFinder_Snap.
■ (ET1536915) Do not save logs to a remote file system such as NFS or CIFS.
Logs that are stored remotely and then grow large can cause critical
performance issues.
■ (ET1539585) In this release, an administrator can resume a suspended job
until the retention period of the job is met. The retention period begins when
the job is suspended. If the administrator resumes the job after the retention
42 About known issues
General NetBackup issues
period passes, the job fails because the image has expired. The job is then
moved to the DONE state.
Note: The Clean-up host property, "Move backup job from incomplete state to
done state," does not apply to suspended jobs. Jobs are suspended manually
and must be resumed manually.
no effect. To allow mixed retention levels on media, use the nbemmcmd command
to update the nbemm database and change the
ALLOW_MULTIPLE_RETENTIONS_PER_MEDIA setting. The default
configuration does not allow multiple versions (a setting of 0 or no).
To allow multiple retention levels, use nbemmcmd -changesetting to change
the ALLOW_MULTIPLE_RETENTIONS_PER_MEDIA setting to 1 or yes.
■ (ET1364268) In 6.5.2 NetBackup introduced the ability to allow, restrict, or
prohibit reverse host name lookup for master servers, media servers, and
clients.
Administrators can configure this using several methods:
■ By changing the Network Settings host properties in the Administration
Console.
■ By editing the bp.conf file (UNIX) or the Windows Registry.
■ New in 6.5.4: By using the bpclntcmd command on UNIX or Windows
systems.
Using the bpclntcmd command:
To display the current configuration setting, enter the command: bpclntcmd
-reverse_name_lookup
To change the entry, log on to the system as root or Administrator. Enter one
of the following commands:
■ To allow reverse host name lookup (default), enter:
bpclntcmd -reverse_name_lookup allowed
This setting indicates that the host requires reverse host name lookup to
work to determine that the connection comes from a recognizable server.
■ To restrict reverse host name lookup, enter:
bpclntcmd -reverse_name_lookup restricted
This setting indicates that the NetBackup host first attempts to perform
reverse host name lookup. If the NetBackup host successfully resolves the
IP address of the connecting server to a host name (reverse lookup is
successful), it compares the host name to the list of known server host
names.
If the resolution of the IP address to a host name fails (reverse lookup fails),
based on the Restricted setting, the host converts the host names of the
known server list to IP addresses (using a forward lookup). The host
compares the IP address of the connecting server to the list of known server
IP addresses.
If the comparison fails, the host rejects the connection from server and the
connection fails.
44 About known issues
General NetBackup issues
■ (ET1436810) Calendar incremental backups may not run on the same day as
a calendar full backup as been scheduled.
■ (ET1199036 and ET1181074) Users may get a core dump of dbeng9 after a Full
Catalog Backup recovery. That is not a Symantec NetBackup issue. This core
dump can be deleted and ignored. Testing showed that the catalog recovery
completed successfully and that bprecover handled the core dump issue
appropriately.
■ (ET1268670) In NetBackup 6.5.2, a user cannot change the NDMP hosts in
Device Configuration Wizard on the NetBackup-Java Administration console.
You can use one of the following two workarounds to accomplish this task:
■ Using the user interface:
1. Expand Credential within the left pane of the NetBackup-Java
Administration console.
2. Select NDMP Hosts.
3. Select the NDMP host to change.
4. Right-click the NDMP host and select Change from the drop-down menu.
The Change NDMP host window appears.
■ Using the command line:
1. Run /usr/openv/volmgr/bin tpconfig -update -default_user_id
user ID.
platform. Perform the following steps to set up and change the configuration
file:
■ Install IBM VSS 3.x.
■ Install DSCLI 5.2.2.224 at a minimum.
■ Add the following lines to the end of
%commonprogramfiles%\SymantecShared
\VxFI\4\ConfigFiles\ibmtsfi.conf.
[CLI_TOOL_INFO]
"FILEPATH"="C:\Program Files (x86)\IBM\DSCLI\"
(If DSCLI is installed to a different location, use that path in place of
C:\Program Files (x86)\IBM\DSCLI).
You can find the following Technote on this issue on the Symantec Support
Web site.
http://entsupport.symantec.com/docs/302962
Warning: If a junction point is used as the snapshot mount point, the backup
appears to succeed, but the actual files that were backed up may be the wrong
files.
Note: NOTE: If VNIM is installed, you must uninstall it before running any
backups.
■ For a cluster with two active nodes A and B, you must have two policies
activated at the same time, one for each node. All virtual machines in the
cluster must be named in the Clients list of each policy. Since a virtual
machine could be running on either active node, a backup started for one
node (where the virtual machine happens to exist) succeeds. A backup
started for the other node (where the virtual machine does not exist) fails.
A number of backups jobs will fail, but this configuration ensures that
virtual machines are backed up as part of at least one policy.
■ For a virtual machine that is configured on a Windows volume GUID: If
cluster nodes A and B each refer to the volume GUID on a shared storage
device that is formatted with the MBR format, the volume GUID used by
node A for the virtual machine is not the same as the GUID used by node
B for the same virtual machine. In other words, the virtual machine's volume
GUID is different on different nodes. As a result, if the virtual machine is
active on the node where it was created (node A), a backup of the virtual
machine using the policy for node A succeeds. If the same virtual machine
is active on a different node (node B instead of A), a backup of the virtual
machine using the policy for node B fails. Only the policy that was created
for node A can successfully back up the virtual machine.
Note: NetBackup does not create Hyper-V .avhd files. NetBackup creates its
own snapshots when it backs up virtual machines.
You must manually delete the spurious saved state after the restore and
then start the virtual machine . This issue can occur when the Virtual
Machine is backed up in an online state and the expected state after the
restore is OFF. However, because of the Hyper-V behavior on these this
type of platform, the virtual machine goes into a spurious SAVED state.
During the restore, Hyper-V-VMMS logs the event ID 12340. The following
is a sample event log message:
'Saved State' cannot read key
'/configuration/_ba8735ef-e3a9-4f1b-
badd-dbf3a5909915_/VideoMonitor/State' from the repository.
Error: '%%2147778581'(7864368). (Virtual machine ID
0AD8DFCC-BDC0-4218- B6DF-7A3BA0A735B)
To delete the spurious SAVED state, perform the following:
1. Open the Hyper-V server manager.
2. Right click on the restored virtual machine and then click Delete Saved
State.
■ The virtual machine fails to start after a full virtual machine restore because
the virtual machine that was backed up on a Windows 2008 server was restored
on a Windows Server 2008 R2 server.
If a virtual machine was configured on a Hyper-V Server 2008 V1 when the
virtual machine was backed up a failure could occur. The failure occurs if at
the time of the backup the virtual machine was not in the Off state, the restored
About known issues 49
NetBackup Hyper-V issues
This issue may be fixed in a Windows 2008 Hyper-V update from Microsoft.
After it is fixed, you do not have to maintain the same relative paths in the
restore locations.
■ (ET1514145) If you restore the full virtual machine to a different location on
the original Hyper-V server or to a different Hyper-V server, the virtual
machine may fail to start. This failure may be due to a bug in the Microsoft
Hyper-V writer. The problem occurs when the virtual machine has two or more
levels of differencing disks. For example: A child.vhd file points to a parent.vhd
file, and that file points to a grandparent.vhd file.
After the restore, use the Hyper-V Manager to manually re-establish the
relationship between the different disks (such as child.vhd to parent.vhd to
grandparent.vhd).
A fix for this issue should be available in Windows 2008 SP2.
■ NetBackup for Hyper-V and Logical Disk Manager (LDM) If a virtual disk on a
Hyper-V virtual machine has been configured for LDM volumes, and the
NetBackup policy specifies the "2-Mapped FullVM" option, in certain cases a
backup of the virtual machine may not complete. The NetBackup job may issue
status 1, "the requested operation was partially successful." This error can
occur if the controller type of the .vhd disk was SCSI when the disk was initially
formatted, but the controller type was later changed to IDE (or vice versa).
In this case, the NetBackup progress log may contain the following message:
ERR - Unable to retrieve volumes from virtual machine, error = 1
You must restore the controller type of the .vhd disk to the controller type
originally assigned before the LDM volume was created. Then retry the backup.
■ (ET1418453) The following is a known issue for redirected restores of the
Hyper-V virtual machines that were backed up in the "Saved" or "Paused"
state.
If a Hyper-V virtual machine is in the "Saved" or "Paused" state when
NetBackup backs it up, the virtual machine is in the "Off" state after it is
restored to a different location. The current Microsoft Hyper-V writer causes
the change of state to Off.
If you restore the virtual machine to its original location on the Hyper-V server,
the state of that computer after the backup is correctly restored. If the virtual
machine was in the Saved or Paused state, it is set to Saved or Paused after
the restore.
■ (ET1847204) The following exclude list issues can occur when you restore
individual files from an instant recovery snapshot:
■ When you restore files from a snapshot that was made for an instant
recovery off-host alternate client backup: NetBackup consults the exclude
list on the alternate client even when it restores files to the primary client.
About known issues 51
Bare Metal Restore (BMR) issues
If the exclude list on the alternate client is different from the exclude list
on the primary client, any of the files that are listed in the exclude list on
the alternate client are not restored to the primary client.
For example: If the alternate client's exclude list has the entry *.jpg, and
some .jpg files were included in the primary client backup, the .jpg files
can be selected for the restore but are not in fact restored. To restore the
files, you must change the exclude list on the alternate client.
■ When you restore files from a snapshot that was made for an instant
recovery backup (local or off-host alternate client): If the exclude list is
changed after the backup occurred, NetBackup honors the latest version
of the exclude list during the restore. Any files that are listed in the current
exclude list are not restored. Also, as noted in the previous item, the exclude
list on the alternate client takes precedence over the exclude list on the
primary client.
For example: If the current version of the exclude list has the entry *.jpg,
and some .jpg files were included in the backup, the .jpg files can be
selected for the restore but are not in fact restored. To restore the files,
you must change the exclude list on the primary (or alternate) client.
For ordinary snapshot backups, the exclude list is consulted during the
backup and any files in the exclude list are not backed up. For
snapshot-based backups, however, all files are included in the snapshot.
The exclude list is consulted only when a storage unit backup is created
from the snapshot. If the snapshot is retained after the backup (for the
instant recovery feature) and the snapshot is available at the time of the
restore, NetBackup restores files from the snapshot. Since all files are
available in the snapshot (including those that would be excluded from a
storage unit backup), NetBackup incorrectly consults the current exclude
list on the client or alternate client. Any files in the exclude list are skipped
during the restore.
This issue will be addressed in a future release of NetBackup.
Localization issues
■ (ET1592679) An unexpected log conversion may occur with the vxlogview
log. The localized name of the strings that represent the backup targets were
invalid. A fix will be made in a future release that ensures vxlogview will be
able to convert the lines that contain any multibyte character.
■ (ET1556155) The Japanese vault store name becomes unreadable in the
bpresolver log.
BasicDisk Yes
AdvancedDisk Yes
NearStore No
OpenStorage No
PureDisk No
SharedDisk No
SnapVault No
■ (ET1392433) The 6.5.2 documentation incorrectly states that the Expire After
Duplication option for storage lifecycle policies is available for Duplication
destinations as well as Backup destinations. This behavior was introduced in
NetBackup 6.5.4, not 6.5.2.
■ Refer to the NetBackup Bare Metal Restore (BMR) Administrator's Guide at the
next major release of NetBackup for documented corrections of the following
items:
■ In the storage area network Support section of Chapter 6, Restoring Clients,
the following text appears:
Bare Metal Restore can restore a system that is attached to a Storage Area
Network (SAN). On Windows, AIX, and Solaris systems, if the host bus
adapter (HBA) drivers are available in the restore environment, BMR
automatically restores the SAN-attached volumes. BMR does not support
the restoration of systems with SAN attached volumes on HP-UX and Linux.
The following text is the correct replacement text.
■ Bare Metal Restore can restore a system that is attached to a Storage
Area Network (SAN). If the host bus adapter (HBA) drivers are available
in the restore environment then:
About known issues 55
General Documentation issues
You can use the following systems for the NetBackup media servers that
are attached to the SAN: - Linux - Red Hat 4.0 Update 3 X86_64 (EM64T or
AMD64) - Solaris 9 and 10 (SPARC)
Page 7: 59, Table 2-19: Corrected paragraph for NetBackup 6.5.2
Media server:
You can use the following systems for the NetBackup media servers that
are attached to the SAN: - Linux - Red Hat 4 Update 3, Red Hat 4 Update 5,
SLES 9 SP3 X86_64 (EM64T or AMD64) - Solaris 9 and 10 (SPARC)
■ NetBackup PureDisk Deduplication Option Naming Correction The New
Features chapter in the NetBackup 6.5 Release Notes document incorrectly
refers to the PureDisk Deduplication Option as PureDisk Storage Option
or PureDisk Optimization Option. These names and the corresponding
description have been corrected and a new updated version of the
NetBackup Release Notes document that is available for download from
the Symantec Support Web site.
■ Information that expains which policy types support the client encryption
option was not included in the NetBackup 6.5 Release Notes document. The
following list shows the policies types that support encryption in NetBackup
6.5:
■ AFS
■ DB2
■ Datastore
■ Informix-On-BAR
■ LOTUS_NOTES
■ Microsoft Exchange
■ Microsoft SharePoint
■ Microsoft SQL Server
■ Microsoft Windows
■ Oracle
■ SAP
■ Standard
■ Sybase
If you use one of the following policy types, you cannot select the encryption
check box in the policy attributes interface.
■ DataTools-SQL-BackTrk
About known issues 57
UNIX-specific issues
■ FlashBackup
■ FlashBackup-Windows
■ NDMP
■ NetWare
■ Vault
The NTFS Master File Table does not update the Create Time or Modified Time
of a file or folder when the following changes are made:
■ File or directory rename operations
■ File or directory security changes
■ File or directory attribute changes: read only, hidden, system, archive bit
UNIX-specific issues
■ (ET1258372) For Solaris 10 clients using the NAS_Snapshot snapshot method,
if backup target file systems are not mounted explicitly as NFS version 3, the
58 About known issues
Windows-specific issues
snapshot directory on the filer volume is not accessible through NFS as required
to support snapshot restore. That may result in failed backups, or those backups
that appear to succeed, but are immediately expired during routine snapshot
image validation. For Solaris 10 clients, file system mount commands should
contain the following option:
-o vers=3
For example:
mount -F nfs -o vers=3 file1:/vol/vol2 /mnt
■ (ET1380306) The initial PBX install or version upgrade, "NetBackup 6.5 ICS
1.4.37.9 for HP", failed to install or upgrade during a NetBackup install. It fails
with the following error.
The platform type of installics (ICS-HPUX-11.00 CS-HPUX-11.23)
does not match the platform type of this machine (ICS-HPUX-11.00).
To resolve this issue, a fix was made to a new PBX install or version upgrade,
titled, "NetBackup 6.5 ICS 1.4.37.9a for HP". Note the 'a' in the image name.
You can easily denote the new image by the existence of the
./platform.txt.old file.
■ (ET1379837) An issue exists in this release update that can cause any supported
version of HP-UX (PA-RISC) to encounter memory consumption issues with
NetBackup processes. The degree of consumption varies and depends on your
usage pattern. In addition, it is likely that the NBEMM process is the first
process to stop with a core dump. For more information about this issue, refer
to the following Technote on the Symantec Support Web site.
http://entsupport.symantec.com/docs/313880
Windows-specific issues
■ (ET1320943) FAT32 file systems are not supported on Windows x86 and x64.
■ Product dependency notification for customers running Microsoft Windows
Vista or Windows 2008 server.
If you protect client (or server) systems that are running Microsoft Windows
Vista or Windows 2008 server, you may need to install Microsoft hotfix number
KB952696. If you attempt to back up any protected files that the operating
system has encrypted, NetBackup is not able to back up these files. NetBackup
reports that it is unable to access the encrypted files and the backup continues
with all of the remaining files.
NOTE: That does not apply to NetBackup encryption. NetBackup encryption
is separate from the file system encryption meaning that NetBackup-encrypted
files are backed up. In addition, this hotfix is not needed for any Windows
version before Microsoft Windows Vista or Windows 2008 server. If you are
About known issues 59
Windows-specific issues
running Vista or Server 2008, please refer to KB952696 to see if this hotfix is
required for your operating system version
■ (ET1233823) There is a problem regarding backing up Windows 2008 encrypted
files. That is a Microsoft issue. A NetBackup fix may occur in a future 6.5
release. To avoid this issue, run NetBackup as Administrator and not as a
Backup Operator.
■ (ET1557527) When installing NetBackup on a Windows 2008 VCS cluster
configuration, the Next option on the Settings dialog is highlighted. However,
if you change data on that dialog, the Next option may become grayed out. If
you encounter this issue, navigate through each of the cluster input fields in
the dialog. After that is complete the Next option is enabled and you can select
it to continue with the install.
■ (ET1635638) On a clustered (VCS) Windows 2008 environment, a Snapshot
backup takes longer to complete as compared to a backup on a non-clustered
environment. The Snapshot technology that is used in this case was Microsoft
Volume Shadow Copy (VSS). In an engineering test environment, a substantial
time delay was noted for the VSS APIs. A single NetBackup backup job took
more than 10 minutes to complete.
Symantec is currently in discussions with Microsoft to develop a solution for
this issue. A possible fix is planned to be released in the next release of this
product.
■ (ET1530250) During a NetBackup 6.5 GA installation on a system that has
Symantec Endpoint Protection (SEP) 11.0 installed with the network threat
protection options enabled, your system can lose network connectivity during
the install. That is a known Windows-only issue with the SEP MR4-MP1
(11.0.4010) version. Symantec recommends that you upgrade to the latest SEP
11 version using the following link to the Symantec Support Web site.
http://www.symantec.com/business/support/downloads.jsp?pid=54619
To avoid this issue, you must ensure that the tracker.exe is not running on the
media server before executing a LiveUpdate upgrade.
Chapter 3
Current release content
index
This chapter includes the following topics:
NB_SMJ_6.5.6.winnt.x64
1599744
NB_JAV_6.5.6.winnt.x64
1839613 1884626 1884622 1943448
NB_JAV_6.5.6
1599744 1839613 1884626 1884622
NB_NOM_6.5.6.winnt.IA64
1831176 1907862 1933026
NB_SMJ_6.5.6.winnt.x86
1599744
62 Current release content index
About the NetBackup 6.5.6 master Etrack index list
NB_NOM_6.5.6
1907862 1933026
NB_VLT_6.5.6
1794468 1858013 1916126 1977134
NB_DRO_6.5.6
1866066
NB_SMU_6.5.6
1595906 1599627 1639406 1723817 1785248 1805843
NB_SAP_6.5.6
1712349
NBLU_6.5.6.WIN
1460848 1480696 1528999 1536425 1542088 1547306 1590159 1596861 1597208
1597972 1599744 1631661 1634234 1638478 1664462 1675254 1679600 1704581
1705684 1707433 1707868 1710909 1711324 1712349 1714249 1718144 1719203
1719680 1719702 1722830 1728854 1730639 1732542 1734140 1734223 1738123
1739319 1740155 1741195 1744950 1745302 1745377 1747399 1747555 1747569
1748013 1752343 1764854 1766444 1766917 1779258 1781618 1783339 1785089
1785659 1789424 1789558 1789585 1789641 1789765 1790219 1791096 1791524
1792866 1794468 1796017 1799804 1801905 1804988 1805136 1806885 1807274
1809048 1810756 1819232 1819301 1820155 1821904 1821984 1825012 1826305
1826322 1827098 1827104 1827744 1828769 1828972 1829932 1831176 1831736
1831761 1832503 1832613 1833201 1833292 1833464 1833666 1835540 1835624
1835707 1836933 1836986 1837066 1839613 1839711 1839719 1840607 1841542
1841568 1843049 1843764 1843872 1845860 1846940 1847084 1848330 1848666
1849860 1849943 1852360 1853385 1853394 1853866 1856217 1857187 1857252
1858013 1858290 1859377 1859453 1860181 1860692 1860959 1862122 1862209
1862304 1863960 1864777 1866066 1868671 1868678 1868794 1870160 1870456
1870947 1872075 1872279 1872287 1872413 1872889 1873522 1873571 1873581
1874681 1876720 1877351 1877618 1877759 1878504 1880236 1881158 1881198
1881291 1881498 1884626 1885209 1886293 1886421 1888833 1889326 1889345
1890218 1890642 1891943 1893311 1895880 1896534 1896543 1896603 1899129
1899241 1899396 1899890 1899897 1899905 1899913 1900020 1902040 1902371
Current release content index 63
About the NetBackup 6.5.6 master Etrack index list
NB_6.5.6.winnt.x86
1460848 1480696 1528999 1536425 1542088 1547306 1590159 1596861 1597208
1597972 1631661 1634234 1638478 1664462 1675254 1679600 1704581 1705684
1707433 1707868 1710909 1711324 1712349 1714249 1718144 1719203 1719680
1719702 1722830 1728854 1730639 1732542 1734140 1734223 1738123 1739319
1740155 1741195 1744950 1745302 1745377 1747399 1747555 1747569 1748013
1752343 1764854 1766444 1766917 1779258 1781618 1783339 1785089 1785659
1789424 1789558 1789585 1789641 1789765 1790219 1791096 1791524 1792866
1794468 1796017 1799804 1801905 1804988 1805136 1806885 1807274 1809048
1810756 1819232 1819301 1820155 1821904 1821984 1825012 1826305 1826322
1827098 1827104 1827744 1828769 1828972 1829932 1831736 1831761 1832503
1832613 1833201 1833292 1833464 1833666 1835540 1835624 1835707 1836933
1836986 1837066 1839711 1839719 1840607 1841542 1841568 1843049 1843764
1843872 1845860 1846940 1847084 1848330 1848666 1849860 1849943 1852360
1853385 1853394 1853866 1856217 1857187 1857252 1858013 1858290 1859377
1859453 1860181 1860692 1860959 1862122 1862209 1862304 1863960 1864777
1866066 1868671 1868678 1868794 1870160 1870456 1870947 1872075 1872279
1872287 1872413 1872889 1873522 1873571 1873581 1874681 1876720 1877351
1877618 1877759 1878504 1880236 1881158 1881198 1881291 1881498 1885209
1886293 1886421 1888833 1889326 1889345 1890218 1890642 1891943 1893311
1895880 1896534 1896543 1896603 1899129 1899241 1899396 1899890 1899897
1899905 1899913 1900020 1902040 1902371 1903062 1904226 1904665 1904949
1905456 1908225 1908411 1908524 1909591 1909790 1910069 1911562 1911860
1912641 1913037 1913666 1913799 1915644 1915646 1915820 1916126 1916513
1916686 1918715 1919621 1921796 1921983 1921986 1922036 1922416 1922701
1922757 1926383 1928230 1929531 1930100 1930371 1932411 1932648 1932922
1933195 1933582 1933793 1934281 1934314 1935158 1935275 1935315 1938221
1938292 1938338 1938407 1939187 1939222 1939489 1940115 1941163 1941515
64 Current release content index
About the NetBackup 6.5.6 master Etrack index list
NB_6.5.6
1460848 1480696 1512177 1528999 1536425 1542088 1543088 1545284 1590159
1596861 1597208 1631661 1675254 1679600 1704581 1707433 1707868 1711324
1714249 1719203 1719680 1719721 1722830 1724603 1729238 1730639 1732542
1734223 1738123 1740155 1741195 1747399 1747569 1752343 1764854 1785089
1785659 1789424 1789558 1789641 1790219 1791096 1791524 1792866 1799804
1804988 1805136 1807274 1810756 1821904 1821984 1825012 1827098 1828769
1828964 1828972 1829932 1831736 1831761 1833464 1833666 1834071 1835540
1835624 1835707 1836933 1836986 1837066 1841542 1841568 1843049 1843872
1845860 1846940 1848666 1849292 1851360 1852047 1852360 1853866 1856217
1857187 1857252 1857920 1859453 1859719 1860692 1861585 1862304 1863960
1866912 1868671 1868678 1868794 1870160 1870947 1872075 1872279 1872287
1872413 1873522 1873571 1873581 1874681 1876720 1877351 1877759 1879957
1880236 1885209 1885425 1886421 1888833 1889345 1890218 1896534 1896543
1896603 1898027 1899129 1899241 1900020 1902040 1902371 1904665 1904949
1905456 1907097 1907564 1908411 1909790 1910069 1911562 1911860 1912641
1915820 1916513 1916686 1916729 1918715 1919621 1921796 1921983 1921986
1922036 1922701 1928230 1932411 1932922 1933195 1933793 1934281 1935158
1935275 1935315 1935378 1938141 1938221 1938292 1938338 1938407 1939187
1939222 1939489 1940115 1941163 1943162 1944698 1944757 1946513 1946541
1947786 1948589 1952176 1953019 1954237 1954355 1954375 1956504 1957566
1957987 1961191 1962253 1962333 1962479 1962547 1966124 1967099 1970866
1971483 1971795 1972758 1974980 1977211 1978121 1978579 1980507 1982709
1982758 1987788 1987803 1989335 1993398 1997132 2008084
NB_ORA_6.5.6
1843171 1862242 1862252 1895880 1913799 1929531 1951005 1997002
NB_NOM_6.5.6.winnt.x86
1831176 1907862 1933026
Current release content index 65
About the NetBackup 6.5.6 master Etrack index list
NB_JAV_6.5.6.winnt.IA64
1839613 1884626 1943448 1884622
NB_DMP_6.5.6
1801905 1809048 1881198 1889326 1908225
NB_CLT_6.5.6
1460848 1480696 1512177 1528999 1536425 1542088 1543088 1545284 1590159
1596861 1597208 1631661 1675254 1679600 1704581 1707433 1707868 1711324
1714249 1719203 1719680 1719721 1722830 1724603 1729238 1730639 1732542
1734223 1738123 1740155 1741195 1744339 1747399 1747569 1752343 1764854
1785089 1785659 1789424 1789558 1789641 1790219 1791096 1791524 1792866
1799804 1804988 1805136 1807274 1810756 1821904 1821984 1822385 1825012
1827098 1828769 1828964 1828972 1829932 1831736 1831761 1833464 1833666
1834071 1835540 1835624 1835707 1836933 1836986 1837066 1841542 1841568
1843049 1843764 1843872 1845860 1846940 1848666 1849292 1851360 1852047
1852360 1853866 1856217 1857187 1857252 1857920 1859453 1859719 1860692
1861585 1862304 1863960 1866912 1868671 1868678 1868794 1870160 1870947
1872075 1872279 1872287 1872413 1873522 1873571 1873581 1874681 1876720
1877351 1877759 1879957 1880236 1881291 1885209 1885425 1886421 1888833
1889345 1890218 1896534 1896543 1896603 1898027 1899129 1899241 1900020
1902040 1902371 1904665 1904949 1905456 1907097 1907564 1908411 1909790
1910069 1911562 1911860 1912641 1915820 1916513 1916604 1916686 1916729
1917710 1918715 1919621 1921796 1921983 1921986 1922036 1922701 1928230
1932411 1932922 1933195 1933793 1934053 1934281 1935158 1935275 1935315
1935378 1938141 1938221 1938292 1938338 1938407 1939187 1939222 1939489
1940115 1941163 1943162 1944698 1944757 1946513 1946541 1947786 1948589
1952176 1953019 1954237 1954355 1954375 1956504 1957566 1957987 1961191
1962253 1962333 1962479 1962547 1966124 1967099 1970866 1971483 1971795
1972758 1974980 1977211 1978121 1978579 1980507 1982709 1982758 1987788
1987803 1989335 1993398 1997132 2008084
NBLU_6.5.6.UNIX
1460848 1480696 1512177 1528999 1536425 1542088 1543088 1545284 1547306
1590159 1595906 1596861 1597208 1599627 1599744 1631661 1637610 1637613
1639406 1675254 1679600 1702400 1704581 1707433 1707868 1711324 1712349
1714249 1718144 1719203 1719680 1719721 1722830 1723817 1724603 1729238
1730639 1732542 1734223 1738123 1740155 1741195 1744339 1744448 1745311
1747263 1747399 1747569 1752343 1764854 1766444 1785089 1785248 1785659
66 Current release content index
About the NetBackup 6.5.6 master Etrack index list
NB_6.5.6.winnt.IA64
1460848 1480696 1528999 1536425 1542088 1547306 1590159 1596861 1597208
1597972 1631661 1634234 1638478 1664462 1675254 1679600 1704581 1705684
1707433 1707868 1710909 1711324 1712349 1714249 1718144 1719203 1719680
1719702 1722830 1728854 1730639 1732542 1734140 1734223 1738123 1739319
1740155 1741195 1744950 1745302 1745377 1747399 1747555 1747569 1748013
1752343 1764854 1766444 1766917 1779258 1781618 1783339 1785089 1785659
1789424 1789558 1789585 1789641 1789765 1790219 1791096 1791524 1792866
1794468 1796017 1799804 1801905 1804988 1805136 1806885 1807274 1809048
1810756 1819232 1819301 1820155 1821904 1821984 1825012 1826305 1826322
1827098 1827104 1827744 1828769 1828972 1829932 1831736 1831761 1832503
1832613 1833201 1833292 1833464 1833666 1835540 1835624 1835707 1836933
1836986 1837066 1839711 1839719 1840607 1841542 1841568 1843049 1843764
1843872 1845860 1846940 1847084 1848330 1848666 1849860 1849943 1852360
1853385 1853394 1853866 1856217 1857187 1857252 1858013 1858290 1859377
1859453 1860181 1860692 1860959 1862122 1862209 1862304 1863960 1864777
1866066 1868671 1868678 1868794 1870160 1870456 1870947 1872075 1872279
Current release content index 67
About the NetBackup 6.5.6 master Etrack index list
NB_NOM_6.5.6.winnt.x64
1831176 1907862 1933026
NB_JAV_6.5.6.winnt.x86
1839613 1884626 1943448 1884622
NB_SMJ_6.5.6.winnt.IA64
1599744
NB_BMR_6.5.6
1702400 1827104 1903062
NB_DB2_6.5.6
1747263
NB_6.5.6.winnt.x64
1460848 1480696 1528999 1536425 1542088 1547306 1590159 1596861 1597208
1597972 1631661 1634234 1638478 1664462 1675254 1679600 1704581 1705684
1707433 1707868 1710909 1711324 1712349 1714249 1718144 1719203 1719680
68 Current release content index
About the NetBackup 6.5.6 master Etrack index list
NB_BBS_6.5.6
1637610 1637613 1938970 1959755 1975605
NB_SNC_6.5.6
1547306 1718144 1744448 1745311 1766444 1796017 1819301 1833201 1862802
1864692 1932648 1959006
Chapter 4
Current release content
This chapter includes the following topics:
If you encounter this issue, turn off Job Throttling on the master server using
the following command: nbemmcmd -changesetting
-DISABLE_DISK_STU_JOB_THROTTLING yes
■ Description:
A cluster failover can leave shared memory segments in memory. A change
was made to release the shared memory segments as soon as possible to
minimize the possibility that a cluster failover has any issues. The user can
then run NetBackup.
Etrack Incident: 1911562
■ Associated Primary Etrack: 1898148
■ TITAN cases: 281-842-282 411-451-612
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to correct an issue that caused nbpem to core dump.
Etrack Incident: 1714249
■ Associated Primary Etrack: 1714226
■ TITAN cases: 312-179-569
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
You can now enable the Catalog Recovery Wizard from the top of the screen
in the Windows user interface when you use the NetBackup server license.
Etrack Incident: 1827098
■ Associated Primary Etrack: 1788214
■ TITAN cases: 320-203-156
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
Communication delays with bpjobd caused a long delay before nbjm would
send a resource allocation request for a job to nbrb. During this period, nbjm
did not send any jobs to nbrb for evaluation. A change was made to address
this issue.
Etrack Incident: 1730639
■ Associated Primary Etrack: 1668550
■ TITAN cases: 220-673-643
Current release content 75
About NetBackup 6.5.6 Release Content
■ Work around:
To avoid this issue, do not use Multiple Data streams. Or you can specify the
Shadow_Copy_Components, System_State, and each drive letter in the include
list.
Etrack Incident: 1827744
■ Associated Primary Etrack: 1519978
■ TITAN cases: 320-144-985
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
When a client and server were configured with different locales, some files
were not visible or selectable when you browsed in the NetBackup-Java user
interface running on Windows.
■ Work around:
To work around the issue, use the Windows user interface or the command-line
interface.
Etrack Incident: 1987803 1954355 1974980 1916513
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to disambiguate the status 800 error codes.
After NetBackup 6.5.5 was applied, users noticed that SLP created many more
batches, some with only one image.
■ Work around:
To resolve this issue, set DUPLICATION_GROUP_CRITERIA to zero.
Etrack Incident: 1896543
■ Associated Primary Etrack: 1800947
■ TITAN cases: 240-983-030
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to correct an issue that caused bogus job IDs to appear in
the Activity Monitor.
Etrack Incident: 1938292 1993398 1957987 1938221 1978579 1961191 1944698
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
That release contains the new command-line command, nbdecommission. That
command guides the user through the steps that are involved when you attempt
to decommission a media server.
Etrack Incident: 1978121
■ Associated Primary Etrack: 1977037
■ TITAN cases: 411-437-832
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A successful optimized duplication can create fragments in the image catalog
with truncated disk media IDs. A change has been added to resolve this
truncation issue.
Etrack Incident: 1764854
■ Associated Primary Etrack: 1742972
■ TITAN cases: 220-693-188
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
78 Current release content
About NetBackup 6.5.6 Release Content
A change was made to correct an issue that caused an nbrmms core dump to
occur randomly.
Etrack Incident: 1732542
■ Associated Primary Etrack: 1675530
■ TITAN cases: 281-751-073 320-178-687
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A consolidated differed ejects process would pick up only the most recent
record for a profile from vlteject.mstr. A change was added to ensure that
a consolidated eject with the deferred eject option configured, successfully
ejects all of the correct media.
Etrack Incident: 1886421
■ Associated Primary Etrack: 1886413
■ TITAN cases: 220-704-727
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
The NetBackup Resource Broker (NBRB) appeared to go into an infinite loop
and hang if the RB_RESPECT_REQUEST_PRIORITY parameter is set to one in
rb.conf file.
■ Description:
A change was made to address an issue that caused nbstserv to frequently
terminate after a NetBackup 6.5.5 patch install. That occurred when the
duplication manager submitted a job that had images from different storage
lifecycle Policies (SLPs).
■ Work around:
If you encounter this issue, you should prevent mixing images from different
images in a duplication job, so this log message does not get hit.
In the SLP configuration file (netbackup/db/config/LIFECYCLE_PARAMETERS)
set the following parameter as follows:
DUPLICATION_GROUP_CRITERIA 0
Etrack Incident: 1638478
■ Associated Primary Etrack: 1635968
■ TITAN cases: 220-625-050
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
If the NetBackup client was configured to exclude Exchange-related files (*.log
or *.edb), then GRT-enabled backups would fail the granular process.
■ Work around:
To resolve this issue, remove the Exchange-related exclude lists.
Etrack Incident: 1898027
■ Associated Primary Etrack: 1883577
■ TITAN cases: 230-694-117
■ Contained in: NBLU_6.5.6.UNIX NB_6.5.6 NB_CLT_6.5.6
■ Description:
On an HP-UX IA64 platform, an attempt to use bpadm or vmadm to update the
volume configuration of an ACS library may fail.
■ Work around:
Use the vmupdate command line program or the Windows or Java GUI instead.
Etrack Incident: 1766444
■ Associated Primary Etrack: 857647
■ TITAN cases: 281-791-148 290-460-374
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_SNC_6.5.6
82 Current release content
About NetBackup 6.5.6 Release Content
■ Description:
An off-host backup that used TimeFinder failed with a status 130 on a single
mount point with 53 disks.
Etrack Incident: 1718144
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_SNC_6.5.6
■ Description:
Anyone who used a Windows master server cannot configure a policy to use
FIMs that were released in NetBackup 6.5.2 and NetBackup 6.5.3.
Etrack Incident: 1820155
■ Associated Primary Etrack: 1718134
■ TITAN cases: 320-190-450
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A change was made to ensure that the Windows user interface filters on the
Start or End time for Job details in the Jobs tab on the Activity Monitor.
Etrack Incident: 1702400
■ Associated Primary Etrack: 1661984
■ TITAN cases: 312-171-216
■ Contained in: NBLU_6.5.6.UNIX NB_BMR_6.5.6
■ Description:
The BMR Linux client backups would fail if the client was an HP server with
an integrated Smart Array Controller. That issue only occurred for certain
firmware versions of the Smart Array Controllers.
Etrack Incident: 1856217
■ Associated Primary Etrack: 1853140
■ TITAN cases: 281-762-843 410-826-062 411-367-815
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to address an issue that occurred because the IP addresses
that were not defined in the bp.conf with server entries were used.
Etrack Incident: 1833201
Current release content 83
About NetBackup 6.5.6 Release Content
■ Work around:
To resolve this issue, restart the nbstserv process.
Etrack Incident: 1982758
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
The NBJM would crash after you downgraded from NetBackup 6.5.6 to 6.5.5
and then bpjobd attempted to clean the jobs that were run at 6.5.6.
■ Work around:
To work around this issue, remove the contents of install
path/db/jobs/restart directory.
/usr/openv/netbackup/IGNORE_XATTR
Fixed a status 13 error that occurred when an attempt was made to back up
Enterprise Vault Monitoring database on a remote SQL server.
Etrack Incident: 1712349
■ Associated Primary Etrack: 1639458
■ TITAN cases: 220-649-766
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_SAP_6.5.6
■ Description:
If all the following conditions are true, then multiple jobs appear in the Activity
Monitor, but only one backs up all of the files. The remaining jobs would fail:
■ Custom sorting is enabled while SAP backups occur.
■ The custom sort file is such that none of the file names that are included
in it match any of the files in the input file that the brbackup command
supplies.
■ The drives parameter is greater than one.
That should be done in the [media] sections for RHEL5. That change enables
the creation of RHEL5.4 SRTs. However, this change disables the creation of
RHEL5.0/5.1/5.2 SRTs.
Etrack Incident: 1967099
■ Associated Primary Etrack: 1954678
90 Current release content
About NetBackup 6.5.6 Release Content
■ Work around:
If you encounter that issue, replace the volume GUIDs with the associated
drive letters.
Etrack Incident: 1862242 1997002 1862252 1843171
■ Associated Primary Etrack: 1878781
■ TITAN cases: 411086109
■ Contained in: NBLU_6.5.6.UNIX NB_ORA_6.5.6
■ Description:
A change was made to add support to NetBackup for Oracle 11gr2.
■ Additional Notes:
On some platforms, if you use the NetBackup for Oracle XML export wizard
to archive Oracle, the process may fail on an 11gR2 database with the following
types of error messages:
■ ERR - Cannot find Oracle client library.
■ ERR - Tried to open: /db/oracle/orac112/lib/libclntsh.so
■ ERR - Verify that the correct 32-bit or 64-bit library exists and matches:
■ ERR - bporaexp
■ ERR - dlerror(): /db/oracle/orac112/lib/libclntsh.so: wrong ELF
class:ELFCLASS64
Current release content 91
About NetBackup 6.5.6 Release Content
To work around this issue, move bporaexp to a new location and create a
symbolic link from bporaexpto bporaexp64. See the following commands:
■ Work around:
If you encounter this type of issue, use the SQL script to view and reset
orphaned pipes.
Etrack Incident: 1744950
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A change was made to address a timing issue with bpbkar32 on Windows to
ensure that a crash does not occur at the end of hot catalog backups.
Etrack Incident: 1971483
■ Associated Primary Etrack: 1942335
■ TITAN cases: 410-604-465
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
92 Current release content
About NetBackup 6.5.6 Release Content
A change was made to ensure that the correct media server is selected for SLP
duplication. That fix addresses an issue where the wrong media server was
selected for SLP duplication and produced the following error.
PTR fails with error that NBU volume is not included in the
restored volumes
That release contains an updated version of the embedded NIC driver for the
Broadcom NetXtreme II card from v4.4.0.0 to v5.0.0.0.
Etrack Incident: 1911860
■ Associated Primary Etrack: 1876263
■ TITAN cases: 320-231-181
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
The bpdbjobs -quick_print command would truncate the jobid field to the
first five digits.
Etrack Incident: 1744448
■ Associated Primary Etrack: 1702356
■ TITAN cases: 281-592-697 410-597-949 410-739-045
■ Contained in: NBLU_6.5.6.UNIX NB_SNC_6.5.6
■ Description:
Is some cases, a FlashBackup, single-file restore would fail with the following
error:
■ Work around:
If you encounter this issue, restore from a full backup and use a raw partition
restore.
Etrack Incident: 1944757
■ Associated Primary Etrack: 1934244
■ TITAN cases: 410-630-281
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A lack of an index on the EMM_AllocationStatus table caused delays in resource
allocation.
■ Work around:
If you encounter this issue, prune the nbemm allocationStatus table with
the nbemm -errorsdb.
Etrack Incident: 1839719
Current release content 95
About NetBackup 6.5.6 Release Content
/usr/openv/netbackup/bin/"VLT_USE_UMASK_FROM_TOUCH_FILE
■ Work around:
If you encounter this issue, manually change the session directory files to
enable the Vault_Operator to perform ejects and reports.
Etrack Incident: 1930100
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
An issue was fixed that caused core files to be created when a backup was run
with open file backups enabled on IA64 platforms.
Etrack Incident: 1956179
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
During a Windows open file backup, if the shadow storage was found as
unbounded then NetBackup changed it to a value between 300-1024MB. That
value was not sufficient to hold multiple snapshots on a Windows Server 2008
platform. That caused the snapshots to be silently deleted . The fix does not
change the shadow storage.
Etrack Incident: 1915820
98 Current release content
About NetBackup 6.5.6 Release Content
A change was made to ensure that only one job is associated with a single job
ID.
Etrack Incident: 1953019
■ Associated Primary Etrack: 1951132
■ TITAN cases: 320-220-208
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
When disk backups are run on a MEDIA_SERVER, bptm encounters non-fatal
errors (errors that are ignored) while it gets Data Classification information
from bpdbm. Due to these errors, the images that are created are not tagged
with Data Classification information. That may have some undesired effects
for later processing of the image as per storage lifecycle Policy or Data
Classification.
The fix gets rid of the error. It changes the bpdbm authorization table to allow
MEDIA_SERVER to query for the Data Classification information.
Etrack Incident: 1791096
■ Associated Primary Etrack: 1765730
■ TITAN cases: 281-680-774
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to address intermittent status 83 errors with KMS and HP
LTO4.
Etrack Incident: 1729238
■ Associated Primary Etrack: 1706511
■ TITAN cases: 320-191-828 320-211-360
■ Contained in: NBLU_6.5.6.UNIX NB_6.5.6 NB_CLT_6.5.6
■ Description:
A change was made to correct an issue that caused vltadm to core dump when
you attempt to edit the policy list on a new profile.
Etrack Incident: 1977211
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
Current release content 101
About NetBackup 6.5.6 Release Content
A change was made to bpdbjob to resolve a core dump issue with the -fast
option.
A change was made to correct an issue that caused an occasional core dump
to occur with nbstrserv.
Etrack Incident: 1862802
■ TITAN cases: 410-638-028
■ Contained in: NBLU_6.5.6.UNIX NB_SNC_6.5.6
■ Description:
A Legacy TimeFinder backup failed when PowerPath was installed with Storage
Foundation.
Etrack Incident: 1899890
■ Associated Primary Etrack: 1526381
■ TITAN cases: 240-910-389 281-737-126 410-599-152
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
The topology view on a Windows x64 master server did not show drives after
multiple SSO media servers with larger number of drives were added.
Etrack Incident: 1975605
■ Contained in: NBLU_6.5.6.UNIX NB_BBS_6.5.6
■ Description:
An attempt to create a Red Hat 5.4 Shared Resource Tree (SRT) on a Red Hat
5.4 Boot server failed. The following error appeared the Red Hat 5.4 dvd.iso
image was provided.
■ Work around:
If you encounter this issue, copy and mount the Red Hat 5.4 dvd.iso image
locally on a computer and then provide that path.
Etrack Incident: 1547306
■ Associated Primary Etrack: 1399901
■ TITAN cases: 281-406-867
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_SNC_6.5.6
■ Description:
Current release content 105
About NetBackup 6.5.6 Release Content
■ Description:
A change was made to address a memory leak in the FatDbObject query.
Etrack Incident: 1460848
■ Associated Primary Etrack: 1375621
■ TITAN cases: 220-468-715 220-598-117 281-670-786 290-987-471 311-975-913
410-882-560 411-810-478
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to ensure that NDMP backups of EMC Celerra filers only
succeed when they are suppose to. Backups would silently succeed when they
should not have.
■ Work around:
If you encounter that issue, turn on the SnapSure feature in the backup.
Etrack Incident: 1922701
■ Associated Primary Etrack: 1885031
■ TITAN cases: 281-851-804
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to add TLH NDMP Linux support.
Etrack Incident: 1905456
■ Associated Primary Etrack: 1859459
■ TITAN cases: 241-000-151
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
Could not restore a folder and the subfolders after the Full and the Incremental
FBU backup images were selected in Backup, Archie, and Restore interface.
Etrack Incident: 1896534
■ Associated Primary Etrack: 1877100
■ TITAN cases: 320-216-005
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
Current release content 107
About NetBackup 6.5.6 Release Content
■ Description:
The NetBackup Enterprise Media Manager (nbemm) would hang in some
scenarios if a manual device configuration was performed under heavy loads.
That occurred because the order of the locks acquisition was not consistent.
Etrack Incident: 1997132
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
The inventory timeout has been increased in this release for the robotic
libraries that have more than 300,000 media.
Etrack Incident: 1859453
■ TITAN cases: 411-445-411
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to correct a memory leak in
ServerGroupObject::createObect().
■ Description:
Only one backup ID is canceled at a time from same SLP. However, if a user
issued the command, nbstlutil inactive -force to cancel the SLP,
nbstserv.exe would core dump. A change was added to correct this issue.
■ Description:
A failed cache left a file marked migrated or CACHED with no data online.
Etrack Incident: 1909790
■ TITAN cases: 220-706-443
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
The nbemmcmd -deletealias command failed to delete the FQ hostname. The
change includes a better error message.
Etrack Incident: 1885425
■ Associated Primary Etrack: 1728700
■ TITAN cases: 320-199-474
■ Contained in: NBLU_6.5.6.UNIX NB_6.5.6 NB_CLT_6.5.6
■ **Description:
Three-character 3pc.conf entries from Device # and affects if a vendor's device
returns more than FFF LUNS (4095). NetBackup would use SCSI inquiry VPD
page code 80 data, a unit serial number as a unique identifier to correlate the
disks to back up between the client, and the media server for Media Server
Copy backups. When the Symmetrix device ID number is greater than or equal
to 4k (4096), the serial number may not be unique anymore. In addition, when
the Symmetrix device ID number is greater than 8k, the serial number may
contain numeral ASCII characters, such as the pound sign (#). That can cause
a Media Server Copy backup failure since the portion of the serial number
after the pound sign (#) was interpreted as a comment of the entry in the
3pc.conf.
That fix uses the SCSI inquiry VPD page 83 data, device identifier which does
not have the issues described above. For this fix to work you must consistently
set the SPC-2 flag to disable or enable for the Symmetrix ports. These ports
are used on the client and the media server, because different SPC-2 settings
give a different page code 83 device identifier. Also, the fix is
backward-compatible to use the SCSI inquiry VPD page code 80 serial number
in case the client does not have disks that have a Symmetrix ID greater than
4095.
Etrack Incident: 1747399
■ Associated Primary Etrack: 1737068
■ TITAN cases: 240-967-547
112 Current release content
About NetBackup 6.5.6 Release Content
The fix was made on the following premise. If fqdn is not obtained (empty)
then only the host name comparison is done. In addition, a change was made
to fix an issue with the LDEV-to-LU conversion that was done for the secondary
device. That conversion was not required.
Etrack Incident: 1745377
■ TITAN cases: 240-951-955
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
After a reboot, the NetBackup Key Management Service (KMS) did not restart
properly. Symantec Private Branch Exchange was added to this release as a
service dependency to KMS.
Etrack Incident: 1835540
■ Associated Primary Etrack: 1833764
■ TITAN cases: 281-637-895
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
An NDMP restore would fail with an unimplemented error code 114. The
problem occurred only with a backup that had multiple paths, and one of the
Current release content 113
About NetBackup 6.5.6 Release Content
paths spanned fragments. In addition, the restore involved more than one of
the backup paths and the spanned fragment was not the first to be used.
Etrack Incident: 1744339
■ Associated Primary Etrack: 1522224
■ TITAN cases: 291-149-507
■ Contained in: NBLU_6.5.6.UNIX NB_CLT_6.5.6
■ Description:
If bpbkar backs up the header file before the main file, then at restore time
the header file is restored. However, the operating system then removes it
when the main file is restored. That sequence of events caused an incomplete
restore.
■ Work around:
If you encounter this issue, run a second restore with the overwrite feature
disabled.
Etrack Incident: 1864777
■ Associated Primary Etrack: 1839681
■ TITAN cases: 240-984-409
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A restore of the DFSR Data would not maintain the file creation and
modification dates.
■ Additional Notes:
There is an issue with DFSR.exe, a Microsoft deliverable. After tar32.exe
restores a DFSR file, the DFSR.exe program opens the file for GENERIC_READ
which causes the file access time to be set to shortly after the restore. There
are no ways to prevent this from happening.
Etrack Incident: 1741195
■ Associated Primary Etrack: 1664400
■ TITAN cases: 220-670-638
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
114 Current release content
About NetBackup 6.5.6 Release Content
The exit-notify scripts were not working properly. The exit notify scripts
would only run after all streaming attempts completed. Before NetBackup
6.5.2, the scripts run after every stream.
A change was made that adds a new argument to the backup_exit_notify
command that indicates if a retry is performed. In addition, an argument was
added to the parent_end_notify command that indicates the number of streams
that were started.
Etrack Incident: 1704581
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
Embedded files in a compressed folder on a virtual machine with
non-contiguous allocation did not map correctly.
Etrack Incident: 1859719
■ Contained in: NBLU_6.5.6.UNIX NB_6.5.6 NB_CLT_6.5.6
■ Description:
The import of the Exchange database images would not properly browse for
granular operations.
Etrack Incident: 1590159
■ Associated Primary Etrack: 1589492
■ TITAN cases: 281-537-793
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to ensure that the nbstlutil utility does not receive a
CORBA exception with NBAC enabled.
■ Work around:
If you encounter this issue, you can restore if you create a batch file manually
and run it.
Etrack Incident: 1952176
■ Associated Primary Etrack: 1943693
■ TITAN cases: 410-645-359
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
116 Current release content
About NetBackup 6.5.6 Release Content
A change was made to address an issue that caused an SLP duplication job to
fail with a status 50 error, however it continued to duplicate images.
Image cleanup jobs would fail with a status 47 error after a media server that
contained basic disk storage units was decommissioned. That fix allows
nbdelete to honor a -force option and remove those images that remain for
a non-existent media server.
Etrack Incident: 1932411
■ Associated Primary Etrack: 1924416
■ TITAN cases: 411-146-558 600-565-972
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to address an issue that caused nbpem to slow down and
hang.
■ Additional Notes:
DNS delays to resolve short hostnames cause this issue. That indicates one of
the DNS servers did not function correctly. You should isolate and fix the
problematic DNS server.
Etrack Incident: 1857920
■ Associated Primary Etrack: 1731148
■ TITAN cases: 281-644-467
■ Contained in: NBLU_6.5.6.UNIX NB_6.5.6 NB_CLT_6.5.6
■ Description:
A change was made to address an issue that caused the Lotus agent to complain
of a lack of free space even though free space was available on AIX platforms.
■ Work around:
If you encounter this issue, disable the log cache.
Etrack Incident: 1828964
■ Associated Primary Etrack: 1795900
■ TITAN cases: 281-673-072 320-207-867
■ Contained in: NBLU_6.5.6.UNIX NB_6.5.6 NB_CLT_6.5.6
■ Description:
On certain Solaris 10 systems, the NB_update.install pack install script now
correctly installs the CLT release update.
Etrack Incident: 1836986
■ Associated Primary Etrack: 1823698
Current release content 119
About NetBackup 6.5.6 Release Content
■ Additional Notes:
That also improves the performance of the nbrbutil -dump utility.
■ Work around:
If you encounter this issue, before you begin the upgrade, run nbrbutil
-resetAll against the previous version.
■ Additional Notes:
- Make sure that no vault sessions(jobs) are in progress. - Shut down the
nbvault service. - Copy the original binaries for the backup. - Copy the given
binaries at the specified location. - Start the nbvault service.
■ Work around:
To work around this issue, perform the following steps:
- Get a list of all policies with bppllist -allpolicies -U. - Get a list of all
storage units with bpstulist -U. - Delete all Storage Units that are associated
with the Application Clusters. - Delete lines for app_clusters in vault.xml
file. - Start Vault by running nbvault. - Verify the nbvault-upgrade log to
make sure that it completes successfully. - Recreate all Storage Units that are
associated with the Application Clusters. - Update all policies that reference
the storage units that are associate with the Application Clusters and pick the
Storage Unit to update the pointers again.
Etrack Incident: 1960773
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
Restores of the virtual machines that use Volume GUIDs for the path name
failed because the names were cataloged with the \\? string.
Etrack Incident: 1745311
■ Associated Primary Etrack: 1725008
■ TITAN cases: 240970538
■ Contained in: NBLU_6.5.6.UNIX NB_SNC_6.5.6
■ Description:
With an Oracle backup, all of the streams failed with an error 43 in bptm, error
13 in dbclient, error 63 in bpbkar, and bpfis would exit with a 0.
Etrack Incident: 1938970
■ Associated Primary Etrack: 1933558
■ TITAN cases: 220-707-700
■ Contained in: NBLU_6.5.6.UNIX NB_BBS_6.5.6
■ Description:
A BMR-based restore of an RHEL 5.x client failed when a RHEL5.4 shared
resource tree (SRT) was used. The restore failed while a message about missing
librt.so.1 was given.
122 Current release content
About NetBackup 6.5.6 Release Content
In the following example, the \home folder under DataStore2 was not backed
up because it shares the same name as the \home folder under DataStore1.
DataStore1\home DataStore2\home
■ Work around:
To avoid this issue, do not have two data stores with subdirectories names that
are the same.
Etrack Incident: 1874681
■ Associated Primary Etrack: 1858456
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
The Drive Name Seed configuration did not work from the user interface or
the tpautoconf command line utility when NBAC was enabled.
Etrack Incident: 1885209
■ Associated Primary Etrack: 1881469
■ TITAN cases: 281-827-145
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
An alternate client restore of a 1.2 Terabyte-encrypted SQL backup would fail
with the following SQL error:
A change was made that enables you to see the user name and password for
the email server.
Etrack Incident: 1595906
■ Associated Primary Etrack: 1593890
■ TITAN cases: 220-598-805
■ Contained in: NBLU_6.5.6.UNIX NB_SMU_6.5.6
■ Description:
migcons errors were consolidated from an old method to a new method.
Error message were misleading if a member from the NBU_User group tried
to run vault commands.
■ Additional Notes:
- Make sure that no vault jobs are in progress. - Shut down the nbvault service.
- Make a copy of original binaries. - Copy the given binaries at a specified
location. - Start the nbvault service.
Etrack Incident: 1790219
■ Associated Primary Etrack: 1783213
■ TITAN cases: 220-694-437
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
On a status 96 error code the backup_exit_notify script does not run. The
BACKUP_EXIT_CALLED file does not get created.
On a status 96 error code the backup_exit_notify script does not run. The
BACKUP_EXIT_CALLED file does not get written at the end of the job with the
96 exit status.
These issues caused a failure on NetBackup 6.5.2, 6.5.3, 6.5.4, and 6.5.5.
Etrack Incident: 1921983 1921986
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
Duplication jobs that were submitted by SLP's would not always have the
correct policy name. In addition, the Duplication jobs that were submitted by
SLP's would not respect the MAX_KB_SIZE_PER_DUPLICATON_JOB limit within
bpduplicate.
The xbsa.dll library would free the allocated memory for the compression
buffers twice if the backup job failed with status 96.
■ Work around:
If you encounter this issue, disable the client compress attribute.
Etrack Incident: 1631661
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to address a status 41, Network connection failed error
that occurred with VSS backups against large Information Stores .
■ Work around:
If you encounter this type of issue, increase the client read timeout to a value
large enough to accommodate the time that it takes for the snapshot creation.
That time is dependent on the customer's Exchange environment.
Etrack Incident: 1873571
■ Associated Primary Etrack: 1870011
■ TITAN cases: 281-691-277
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to ensure that the Java GUI can handle policies that were
created on 5.x with ITC when you modify the schedule.
Etrack Incident: 1916729
■ Associated Primary Etrack: 1912747
■ TITAN cases: 320-228-566
■ Contained in: NBLU_6.5.6.UNIX NB_6.5.6 NB_CLT_6.5.6
■ Description:
A change was made to address an issue that caused encrypted backups to fail
with the following error message.
■ Description:
If a deactivated SLP has too many images (for example, more than 10,000) it
could prevent scheduling any duplications. A change has been made to correct
this issue.
Etrack Incident: 1954375
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
Restore jobs for UNIX and Linux clients have the following warning message
in the Detailed Status for the job in the Activity Monitor.
That warning message also appears in the Problems report after a restore is
run to a UNIX and Linux client.
■ Work around:
If you encounter that issue, ignore the message, no other action is necessary.
Etrack Incident: 1704581
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A VMWare backup can finish with a partial success. That occurs because of
an error in how embedded files are mapped in a compressed volume or folder
and if the allocation is split into two extents.
Etrack Incident: 1904226
■ Associated Primary Etrack: 1856639
■ TITAN cases: 281-782-311
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
After a BMR Restore of a client system, the system's clock was set ahead or
behind by a few hours. The exact amount of time by which the clock was offset,
depended upon the Timezone of the client system. It also depended on whether
the client's Timezone had a DST variant.
Etrack Incident: 1934281
■ Associated Primary Etrack: 1933161
■ TITAN cases: 410-650-640
Current release content 131
About NetBackup 6.5.6 Release Content
■ Work around:
The traditional Media Boot mechanism still works. For example, burn the ISO
on a CD-ROM and boot the system.
Etrack Incident: 1858013
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_VLT_6.5.6
■ Description:
A change was made to ensure that Vault does not sort the tape images by size.
The change makes sure that it sorts the tape images by time while it creates
the Batches for Duplication.
Etrack Incident: 1809048
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_DMP_6.5.6
■ Description:
A change was made to ensure that the duplication of NDMP images from Disk
to Tape no longer fails.
■ Work around:
If you were to encounter an issue like this, set the SIZE_DATA_BUFFERS_NDMP
parameter to the size required (for example, 65536).
Etrack Incident: 1989335
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A fix was added to ensure that all multiple encryption descriptors, that some
encryption-capable drives produce, are handled correctly.
Current release content 133
About NetBackup 6.5.6 Release Content
■ Description:
Vault eject and Vault reports were incorrect when only the Vault profile name
was supplied.
Etrack Incident: 1888833
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was added to address an issue that caused NBPEM to crash on a disk
full condition while new jobs were run.
Etrack Incident: 1785089
■ Associated Primary Etrack: 1723645
■ TITAN cases: 312-174-077
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
The BasicDisk plugin gets an incorrect value for TotalCapacity and free space
in AIX for large file systems.
When a basic disk storage unit with more than 128TB capacity is used, its
TotalCapacity and free space get an incorrect value.
Etrack Incident: 1536425
■ Associated Primary Etrack: 1533723
■ TITAN cases: 220-586-187 291-186-078
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A Vault internal error 286 occurred while Vault tried to merge batches with
common media at the duplication step. A violation of a precondition on the
batches attribute caused the error.
■ Additional Notes:
Vault would fail to merge tape batches with varying retention levels under the
following circumstances:
- Common media were found between batches -
ALLOW_MULTIPLE_RETENTIONS_PER_MEDIA = YES
Etrack Incident: 1966124
■ Associated Primary Etrack: 1965668
Current release content 139
About NetBackup 6.5.6 Release Content
■ Work around:
To avoid this issue, use the client name and interface that matches the
computer name of the AD server.
Etrack Incident: 1916126
■ Associated Primary Etrack: 1866431
■ TITAN cases: 281-814-626
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_VLT_6.5.6
140 Current release content
About NetBackup 6.5.6 Release Content
■ Description:
A change was made to correct an issue that caused Vault to fail with a status
13 error if it encountered a corrupted image header.
Etrack Incident: 1922416
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
The bpbkar32 process crashed when throttling parameters were used for the
backup.
Etrack Incident: 1935275
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
During the abort process of the active session (nbstutil -force) nbstserv
can continue to fetch images for processing. That issue can delay the actual
completion of the request.
Etrack Incident: 1719702
■ Associated Primary Etrack: 1680427
■ TITAN cases: 220-686-180
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A client-to-media server communication problem happened intermittently
and caused a job to run forever as opposed to a failed job. bpbkar did not take
into account that it may not receive all four bytes on the read, which caused
the problem.
Etrack Incident: 1719203
■ Associated Primary Etrack: 1637686
■ TITAN cases: 312-139-798 320-222-394
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6 NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_CLT_6.5.6
■ Description:
A change was made to correct and issue that caused the bprd log to fill up with
msgbackup messages.
■ Vault thinks the eject operation occurred and exited with final status
288 (partially successful eject) error.
Current release content 145
About NetBackup 6.5.6 Release Content
■ The Robot Pick List shows all tapes are EJECTED (except for the tapes
that in the IN_DRIVE state). That is not correct. The Robot Pick List
should show no tapes ejected, and that no tapes made it in into the CAP
(physically).
AIX_JRE 1.6.0 SR 6
HPUX_JRE 1.6.0.05
HPUX_IA64_JRE 1.6.0.05
Linux_JRE 1.6.0_17
Linux_IA64_JRE 1.6.0_17
Solaris_SPARC_JRE 1.6.0_17
Solaris_x86_JRE 1.6.0_17
Windows_JRE 1.6.0_17
Windows_x64_JRE 1.6.0_17
Windows_IA64_JRE 1.6.0_17
Tru64 1.4.2-9
■ Work around:
To work around this issue, create the following directory on the client:
c:\winnt\system32\winevt\logs
■ Description:
A change was made to address an issue that caused migvold to exit with a
signal 16.
Etrack Incident: 1739319
■ Associated Primary Etrack: 1732761
■ TITAN cases: 220-692-308
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
For an Exchange off-host backup in which NetBackup was installed in a
different folder on the off-host client than on the primary client, the snapshot
job failed with a status 130.
Etrack Incident: 1806885
■ Associated Primary Etrack: 1764294
■ TITAN cases: 320-206-408
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
An Exchange CCR cluster backup took a very long time to complete when the
passive node was down. The total amount time was directly proportional to
the number of Exchange storage groups.
Etrack Incident: 1789585
■ Associated Primary Etrack: 1808942
■ TITAN cases: 281-743-167
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A change was made to address a performance issue that caused the user
interface to consume too much of the CPU. That issue would occur when
anything but the activity monitor was selected.
Etrack Incident: 1962333
■ Associated Primary Etrack: 1851460
■ TITAN cases: 281-749-201 411-395-830
150 Current release content
About NetBackup 6.5.6 Release Content
When AdvancedDisk was configured, not all file systems appeared in the list
of devices. And not all file mount points appear in the list. That issue appeared
when there was a mount point that ended with a dot, ".".
■ Work around:
To avoid this issue, do not configure file system mount points that end with
".".
Etrack Incident: 1909591
■ Associated Primary Etrack: 1902346
■ TITAN cases: 320-237-675 410-747-859
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A multiple VC/Proxy environment fails if the proxy could not talk to one of
the VC's because of multiple networks.
■ Additional Notes:
The change checks for a new registry entry in Config\BACKUP called
excludeVMservers. That is a string value that contains a comma-separated
list of VMware servers to ignore.
Etrack Incident: 1826322
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
A change was added to correct the display of repeated server names listed in
VMware Restore Marked Files window.
Etrack Incident: 1908225
■ Contained in: NBLU_6.5.6.UNIX NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64
NB_6.5.6.winnt.x64 NB_6.5.6.winnt.x86 NB_DMP_6.5.6
■ Description:
The ndmpagent process would crash on Windows x64 platforms because of
certain mtime values returned by the filer.
That only happened when the NDMP, VxUL Debug-level was set to five or six.
■ Work around:
To resolve this issue, turn off VxUL logging for NDMP (ID 151), or set
DebugLevel to 4 or lower.
■ Work around:
That error message does not affect how NetBackup functions.
Etrack Incident: 1953062
■ Contained in: NBLU_6.5.6.WIN NB_6.5.6.winnt.IA64 NB_6.5.6.winnt.x64
NB_6.5.6.winnt.x86
■ Description:
An Exchange GRT backup failed with a status 1 error. The following error
message appeared in the bpbkar log file.
■ Reboot or manually terminating bptm.exe is the only way to kill the process.
■ But the ...\db\media\drive\ contents remains - manually have to clean
it up to.
Appendix A
About NetBackup release
history
This appendix includes the following topics:
NB_BMR_6.5.5
1637616 1737811
NB_JAV_6.5.5.winnt.x86
1679309 1835808
NB_SNC_6.5.5
1599687 1728862 1748009
NB_6.5.5.winnt.x86
1500540 1502113 1502504 1503186 1509541 1518794 1535613 1537233 1538081
1538752 1541690 1541691 1544453 1545138 1556733 1588664 1589291 1593090
1596813 1599687 1599756 1600913 1603822 1630735 1632610 1632759 1636151
1637358 1637616 1638341 1638475 1639335 1664215 1666984 1673411 1675851
1677038 1680615 1705725 1706172 1707862 1708623 1710741 1711036 1719418
1852361 1719730 1723707 1723828 1723987 1724975 1727869 1728862 1729167
1730741 1737811 1739362 1741915 1745294 1745631 1745698 1745840 1749700
1751983 1754651 1763377 1764263 1764314 1779214 1781802 1783183 1785238
1785354 1786657 1789754 1801708 1805697 1832341 1837044 1840459 1843770
NB_6.5.5.winnt.x64
1500540 1502113 1502504 1503186 1509541 1518794 1535613 1537233 1538081
1538752 1541690 1541691 1544453 1545138 1556733 1588664 1589291 1593090
1596813 1599687 1599756 1600913 1603822 1630735 1632610 1632759 1636151
1637358 1637616 1638341 1638475 1639335 1664215 1666984 1673411 1675851
1677038 1680615 1705725 1706172 1707862 1708623 1710741 1711036 1719418
About NetBackup release history 161
Master Etrack Index for all previous releases
NB_CLT_6.5.5
1502113 1503186 1518794 1535613 1537233 1538081 1538752 1541691 1544453
1545138 1556733 1588664 1589291 1590560 1593090 1596813 1599756 1600913
1603822 1630735 1632610 1632759 1636151 1637358 1639335 1664215 1668477
1672567 1673411 1677038 1705725 1706172 1707862 1708623 1710741 1711036
1719418 1719730 1723707 1723872 1723987 1724975 1727869 1730741 1741915
1745294 1745698 1749700 1763377 1764263 1781802 1782070 1783183 1785238
1785354 1786657 1789754 1801708 1805697 1831044 1832341 1837044 1843135
1843594 1843770 1852361
NB_JAV_6.5.5
1679309 1835808
NBLU_6.5.5.UNIX
1502113 1503186 1518794 1535613 1537233 1538081 1538752 1541691 1544453
1545138 1556733 1588664 1589291 1590560 1593090 1596813 1599687 1599756
1600913 1603822 1630735 1632610 1632759 1636151 1637358 1637616 1639335
1664215 1668477 1672567 1673411 1677038 1679309 1705725 1706172 1707862
1708623 1710741 1711036 1719418 1852361 1719730 1723707 1723872 1723987
1724975 1727869 1728862 1730741 1737811 1741915 1745294 1745698 1748009
1749700 1763377 1764263 1764314 1781802 1782070 1783183 1785238 1785354
1786657 1789754 1801708 1805697 1831044 1832341 1835808 1837044 1843135
1843594 1843770
NBLU_6.5.5.WIN
1500540 1502113 1502504 1503186 1509541 1518794 1535613 1537233 1538081
1538752 1541690 1541691 1544453 1545138 1556733 1588664 1589291 1593090
1596813 1599687 1599756 1600913 1603822 1630735 1632610 1632759 1636151
1637358 1637616 1638341 1638475 1639335 1664215 1666984 1673411 1675851
1677038 1679309 1680615 1705725 1706172 1707862 1708623 1710741 1711036
1719418 1852361 1719730 1723707 1723828 1723987 1724975 1727869 1728862
1729167 1730741 1737811 1739362 1741915 1745294 1745631 1745698 1745840
1749700 1751983 1754651 1763377 1764263 1764314 1779214 1781802 1783183
1785238 1785354 1786657 1789754 1801708 1805697 1832341 1835808 1837044
1840459 1843770
162 About NetBackup release history
Master Etrack Index for all previous releases
NB_JAV_6.5.5.winnt.x64
1679309 1835808
NB_6.5.5.winnt.IA64
1500540 1502113 1502504 1503186 1509541 1518794 1535613 1537233 1538081
1538752 1541690 1541691 1544453 1545138 1556733 1588664 1589291 1593090
1596813 1599687 1599756 1600913 1603822 1630735 1632610 1632759 1636151
1637358 1637616 1638341 1638475 1639335 1664215 1666984 1673411 1675851
1677038 1680615 1705725 1706172 1707862 1708623 1710741 1711036 1719418
1852361 1719730 1723707 1723828 1723987 1724975 1727869 1728862 1729167
1730741 1737811 1739362 1741915 1745294 1745631 1745698 1745840 1749700
1751983 1754651 1763377 1764263 1764314 1779214 1781802 1783183 1785238
1785354 1786657 1789754 1801708 1805697 1832341 1837044 1840459 1843770
NB_BBS_6.5.5
1737811
NB_VLT_6.5.5
1764314
NB_JAV_6.5.5.winnt.IA64
1679309 1835808
NB_6.5.5
1502113 1503186 1518794 1535613 1537233 1538081 1538752 1541691 1544453
1545138 1556733 1588664 1589291 1593090 1596813 1599756 1600913 1603822
1630735 1632610 1632759 1636151 1637358 1639335 1664215 1668477 1672567
1673411 1677038 1705725 1706172 1707862 1708623 1710741 1711036 1719418
1719730 1723707 1723872 1723987 1724975 1727869 1730741 1741915 1745294
1745698 1749700 1763377 1764263 1781802 1782070 1783183 1785238 1785354
1786657 1789754 1801708 1805697 1831044 1832341 1837044 1843135 1843594
1843770 1852361
NB_6.5.4
1285455 1247094 1266996 1274467 1271181 1266828 1267706 1240486 1275233
1291152 1260323 1251656 1254610 1248242 1290084 1281628 1264543 1277465
1267880 1065622 1298872 1286001 1278425 1298551 1266772 1295790 1321721
1151349 1276983 1274105 1286092 1302201 1253910 1246062 1316896 1234683
1282457 1315723 1141312 1235177 700722 1316030 1269701 1221450 1301941
1302903 1245767 1240580 1260009 1365476 1364370 1261359 1182949 1368000
1361179 1374137 1274771 1385956 1283409 1378098 1388949 1256040 1257567
1384505 1394294 1391201 1243760 1397770 1397803 1394464 1395191 1180431
1395095 1378871 1392357 1128777 1395388 1407095 1400851 1296897 1386091
1402016 1392368 1413113 1278561 1413313 1390861 1414077 1173100 1390505
1410798 1282150 1415947 1414211 1414312 1418051 1268084 1412901 1411499
1400002 1422476 1421893 1274472 1267027 1370671 1208654 1371578 1424207
1400376 1424291 1407021 1283922 1421724 1422599 1413001 1400717 1473485
1473486 1410178 1294340 1418524 1397773 1301030 1412924 1413063 1431018
1433273 1399857 1425305 1434146 1426057 1384805 1276634 1431894 1416846
1435119 1431758 1431826 1417844 1396173 1383748 1439607 1135673 1430950
1406219 1406213 1436844 1431015 1441498 1433052 1439252 1435489 1323857
1538553 1431527 1426014 1444551 1427600 1414674 1445493 1381806 1442063
1447058 1445648 1430034 1411788 1413618 1431088 1447265 1447160 1432407
1446408 1437425 1425084 1448195 1442239 1418373 1452416 1148446 1446653
1451465 1447260 1453529 1442301 1451023 1436594 1453605 1416785 1379510
1262599 1446468 1459294 1399839 1465331 1395101 1465033 1458226 1450234
1449178 1453422 1458420 1432148 1405180 1470340 1460964 1463890 1468581
1448206 1481250 1529072 1446401 1481284 1446147 1450564 1466528 1464016
1452281 1421534 1460587 1439971 1467900 1471621 1468877 1428325 1469444
1471613 1463937 1465258 1464015 1476600 1482673 1482676 1480286 1587338
1602790 1600654 1474403 1448396 1408851 1412268 1458872 1473860 1474475
1465728 1438645 1433497 1438822 1450268 1475313 1473499 1417504 1452344
1478495 1478915 1475161 1461116 1126065 1480041 1469706 1460837 1468318
1464701 1481159 1480280 1461993 1300129 1463877 1449955 1472234 1451817
1481404 1414922 1437385 1481373 1476107 1374989 1482914 1477935 1486988
1485005 1485946 1437453 1402322 1481348 1486168 1472633 1486686 1486807
1487580 1487510 1464678 1488267 1444236 1452950 1481714 1478999 1470973
1485977 1488734 1475372 1484302 1500272 1500484 1487577 1557578 1488525
1501040 1501855 1450415 1503555 1503554 1504217 1502059 1475402 1503097
1505138 1504987 1505661 1429723 1507290 1505203 1507663 1501647 1501118
1417539 1502104 1508567 1507033 1500451 1509112 1499426 1509107 1508224
1155347 1454759 1483007 1509370 1508901 1511217 1449853 1481224 1455436
1406992 1514843 1502251 1503674 1508943 1476060 1515064 1518716 1517830
1516611 1516658 1511966 1515378 1512269 1515674 1475595 1517091 1468310
1501973 1520790 1517775 1518415 1521609 1520660 1521319 1514161 1519049
1523991 1521072 1515697 1428897 1523771 1524262 1524495 1512307 1514813
164 About NetBackup release history
Master Etrack Index for all previous releases
NB_SMU_6.5.1
1094368 1114250
NB_SNC_6.5.1
1096262 1079310 1007413 1107363 704750 1072303 1116293 1090596 1064773
936750 1122064 1116285 1122849 1121101 1132427 1133892 1136035 1133808
1127683 1127743 1137975 1137994 1137972 1142794 1139792 1150153 1145951
1141888 1149082 1151817 1139712
NB_SYB_6.5.1
1082844
NB_VLT_6.5.1
1079108 1104856 1080001 1078416 1139463