Professional Documents
Culture Documents
PULKIT RUNGTA
POST GRADUATE
DIPLOMA IN RETAIL
AND MARKETING
INSTITUTE OF PUBLIC
ENTERPRISE
HYDERABAD
Contents
Cover page- 1
Content page- 2
Candidate declaration- 3
Acknowledgement 4
Chap-I-
Chap-II-
Chap-III-
Brand equity 14
Research methodology and design 15-17
Data analysis and interpretation 18-27
Investment and profitability analysis 28-32
Bibliography 36
Declaration
2
Acknowledgement
3
I express my profound gratitude to MR. Vinay Gupta, AGM, Asian Granito India
Ltd. who assigned me as a Summer Trainee at Asian Granito India Ltd.
I want to give my sincere thanks to his kind advice and guidance that had made
my project successful. Many of his suggestions have been well taken by me which
have enabled me to achieve my goals successfully.
I am also grateful to Prof. R.K Mishra – Director, Institute of Public enterprise,
Hyderabad, Mr. V. Srikanth –Coordinator, Post Graduate diploma in Retail and
Marketing ,Miss Shaheen ,internal guide and mentor and all the faculties of IPE
who supported and gave me the permission of Summer Training at Asian Granito
India ltd.
Also I would like to give regards to my Parents, seniors & friends who have in
some way helped me in completing this project.
Pulkit Rungta
Preface:
4
The word "Ceramic" has originated from the Greek word, "Keramos", which
means pottery. It also relates to an ancient Sanskrit word whose root meaning is “to
burn,” but it is predominantly used to indicate "burnt stuff". Almost 10,000 years
later, with the establishment of settled communities, tiles were manufactured in
Mesopotamia and India. The first instance of functional pottery vessels being used
for storing water and food is thought to be around 9,000 or 10,000 BC. Clay bricks
were also made around the same time.
The ceramics industry in India came into existence about a century ago and has
matured over time to form a industrial base. From traditional pottery making, the
industry has evolved to find its place in the market for sophisticated insulators,
electronic and electrical items. Over the years, the industry has been modernizing
through new innovations in product profile, quality and design to emerge as a
modern, world-class industry, ready to take on global competition.
Though there are a number of large companies in the ceramics sector, small and
medium enterprises (SMEs) account for more than 50 per cent of the total market
in India, offering a wide range of articles including crockery, art ware, sanitary
ware, ceramic tiles, refractory and stoneware pipes among others. Most of the
players are grouped together in clusters.
Over the last two decades, the technical ceramics segment has recorded an
impressive growth propelled by the demand for high-alumina ceramics, cuttings
tools and structural ceramics from the industry. Overall, the Indian ceramics
industry has emerged as a major manufacturer and supplier in the global market.
5
Ceramic tile comes under ‘Building Material Industry’.
Over the years, Indian Building Material Industry poised to grow at a fast pace of
almost 16% annum due to boom in real estate and construction industry. Increase
in income levels and availability of a range of financing options for housing
is enabling rapid growth in housing construction.
In India, particularly developing cities, growth rate of building material industry is
at very high and constantly growing. By this project finding, we have been trying
to catch the opportunities and demand of various tile making organizations for
their commercial and residential needs in the Eastern region of the country.
Also as marble prices begin to pinch purses in these times of meltdown, tiles are
making deeper inroads into urban homes. And they are getting more designer
makeovers to suit market demands.
6
Our soul objective of this report confines with these facts-
• Determine the market size and potential of all the listed and Non-listed
players in the industry.
7
With starting a quest for excellence a decade ago by the efforts of 3 entrepreneurs,
today Asian tiles have blazed a trail in the tile industry. With humble beginning in
the field of floor tiles, today it has expanded till the horizon, covering almost each
of the aspects of the industry. Supported by vast man power along with mind
power, Asian Tiles possesses the strength of over 4000 business associates spread
across the nation. Asian is all set to reach the goal of supplying world class
product, through a network of 18 depots with display centers & ultra modern plant
in the ceramic zone of Sabarkantha, Gujarat, spread over an area of 2, 30,000 Sq.
Mtr. and production capacity of five plants is 36800 Sq. Meter Per day.
The Current Chairman of the Company is Mr. Kamlesh patel, and the Managing
director is Mr. Hansmukh Patel.
Asian Granito have served numerous clients across the country ,few prestigious
clients being State Bank of India, State Bank of Hyderabad, Reliance Industries ltd,
DLF group, Raymond’s etc. through its ISO 9001:2008 quality certified products.
Vision
To become a leader in ceramic industry.
To uphold quality at every stage and maintain consistency to win the Trust of its
Valued Customers worldwide.
To Remain as Innovative Global Leader.
8
Industry Highlights
The Indian tile industry is divided into organized and unorganized sector.
The unorganized sector accounts for 55% of the total industry bearing
testimony of the attractive returns from this sector. The size of the
unorganized sector is approximately Rs 3500 crores
Revenue earning industry - excise mops up over Rs. 350 crores annually from
the organized sector itself.
Indian ranks in the top 5 list of countries in terms of tile production in the
world.
With proper planning and better quality control our exports (presently
insignificant) contribution can significantly increase.
Ceramic tiles as a product segment has grown to a sizeable chunk today at 340
Millions Square meters production per annum. However, the potential seems to be
great, particularly as the housing sector, retail, IT & BPO sectors have been
witnessing an unprecedented boom in recent times. The ceramic tiles sector has
9
been clocking a robust growth of 12-15% consistently over the last few years.
Today, India figures in the top 5 countries in the world manufacturing ceramic
tiles.
The key drivers for the ceramic tiles in India are the boom in housing sector
coupled by government policies fuelling strong growth in housing sector. The
retail boom in the Indian economy has also influenced the demand for higher end
products. Overall the bullish growth estimates in the Indian economy has
significantly influenced the growth of the Indian Ceramic tile industry.
The main product segments are the Wall tile, Floor tile, Vitrified tile and Porcelain
tile segments. The market shares are 35%, 53% and 12% respectively for Wall,
Floor & Vitrified/Porcelain tiles. The tiles are available in a wide variety of
designs, textures and surface effects. They cater to tastes as varied from rustics to
contemporary marble designs in super glossy mirror finishes.
Both, traditional methods of manufacturing (tunnel) and the latest single fast firing
methods are deployed in manufacturing. Some of the latest trends in manufacturing
methods can be seen in India.
The investments in the last five years are approx. Rs 2000 crores. The industry also
enjoys the unique distinction of being highly indigenous with an abundance of raw
materials, technical skills, infrastructural facilities despite being fairly capital
intensive. A total of over 5,50,000 people are employed in the sector. Out of this,
50,000 people are directly employed and 5, 00,000 are indirectly associated. The
potential is huge considering the per capita consumption of ceramic tiles in India.
Currently it is at 0.30 square meters per person in comparison to over 2 square
meters per person for like countries like China, Brazil and Malaysia
As a foreign exchange earner or a global player, Indian Tile industry has captured
the attention of the world in the ceramic tiles segment. India is projected to figure
in the top 3 countries manufacturing ceramic tiles by 2010. This however is subject
to policies favorable for the tile industry to complete with international players on
an even ground.
10
To compete internationally, our plants must be geared up to large units currently
operating in China and Turkey are driven by economies of scale. These will also
help us in lowering our cost of production significantly. Also, infrastructural
support is a key factor that determines the speed of growth. Better infrastructure
will bring in better growth in terms of consistency and sustenance. Freight, supply
of power and gas remains the key cost-related issues impacting the industry.
Availability, consistent supply and reasonable rates are extremely important for the
growth of the ceramic tile industry.
The ceramic tiles industry in India has followed similar trends internationally
which have been characterized by excess capacities and falling margins. Countries
like Malaysia, Thailand, Indonesia, Sri Lanka and Vietnam are setting up their own
plants. China has emerged as a major competitor. Producers from Spain and Italy
have the advantage of lower transportation costs while exporting to USA and
Germany. In India, the per capita consumption is as low as 0.30 square meters per
11
person compared to China (2 square meters per person), Europe (5 to 6 square
meters per person) or Brazil (2.5 square meters per person). Rising disposable
incomes of the growing middle class and 40 million units of housing shortage hold
out a great potential.
A major change that took over the ceramic tiles industry, was the introduction of
vitrified and porcelain tiles. These new entrant product types are said to be the tiles
of the future. Internationally these tiles are already the major sellers. This category
of products account for 13% of all organized sales in this industry.
These new products and the conventional wall & floor tiles have together made the
organized industry grow to a formidable Rs. 3000 crores industry. This coupled
with a spate of expansions by many players make the industry look very promising
in the future.
Fast facts:
12
• Growth Rate (India Domestic Market): 15%
• Organized industry turnover (India): Rs 3000 Cr.
• Unorganized Industry Turnover Rs 3500 crores
• Investments in last 5 years: Rs 2000 crores
• Organized sector:
Share of Production: 56%
No. of units: 16
Revenue (excise duty): Rs 300 crores
• Unorganized sector:
Share of Production: 44%
No. of units: 200 (approx...) (70% based in Gujarat region)
Revenue (excise duty): Rs 350 crores per annum or less
• Job Potential:
50,000 direct
500,000 indirect
13
lowering price (both of which cost organizations money). Brand equity is an
umbrella concept that captures the overall asset value of a brand. Strong brand
equity enables organizations to:
Factors
affecting
Brand equity.
Research
methodology and
Design. 14
Research Design:
Research methodology:
The research is primarily both exploratory as well as descriptive in nature. The
sources of information are both primary & secondary.
A well-structured questionnaire was prepared and personal interviews were
conducted to come to the conclusion.
The model questionnaire is shown as follows:-
15
1.How do you rate the Brand Awareness of the Following Companies?.
2. Are you satisfied with the product range offered By Asian Tiles?
1. Very Dissatisfied
2. Not Satisfied
3. Neutral
4. Satisfied
5. Very Satisfied
3. How important are these Factors which influence the Buying decision of the customers?
Product Quality ❏ ❏ ❏ ❏ ❏
Product Price ❏ ❏ ❏ ❏ ❏
Product Size ❏ ❏ ❏ ❏ ❏
Product Availability ❏ ❏ ❏ ❏ ❏
Colour/texture/design ❏ ❏ ❏ ❏ ❏
Brand Name of the Product ❏ ❏ ❏ ❏ ❏
16
5. How do You Rate the Client Relationship management of Asian Tiles?
1. very good
2. good
3. Average
4. Poor
5. Very poor
7. What do you think are the Major Threats / challenges to Vitrified Tiles Industry?
17
Data Analysis
&
Interpretation
Q.How important is these Factors which influence the Buying decision of the customers?
Product Quality ❏ ❏ ❏ ❏ ❏
Product Price ❏ ❏ ❏ ❏ ❏
Product Size ❏ ❏ ❏ ❏ ❏
18
Product Availability ❏ ❏ ❏ ❏ ❏
Color/texture/design ❏ ❏ ❏ ❏ ❏
Brand Name of the Product ❏ ❏ ❏ ❏ ❏
2. The price of ceramic tiles depends on the various size and measurements of
the tiles. Although it have been noticed that tile dealers are not ready to give
price details fairly, somehow we have managed to extract some of the tiles
prices of various players.
the mostly used vitrified tile size for living room is 2’ X 2’, for kitchen and for
toilet people used to install ceramic tiles of 16’ X 16’ and 12’ X 12’. For dining
customers sticks with vitrified tiles of 2’ X 2’ size.
Now, in wall tiles segment, the general market price in Kolkata starts from
Rs.21/sqft, in floor it is Rs.22/sqft and in vitrified it is Rs.38/sqft. Bigger sizes
of vitrified tiles are further highly priced.
Coming to the price perception among respondents, 70% of the customers
consider price as the most important or considerably important factor buy
making a buying decision, whereas 25% are neutral on this aspect. Remaining
5% do not consider price as an important factor.
As per the opinion of a major dealer, Asian tiles have priced their
products above the average price of the tiles of other brands, mainly due to
the product quality it offers.
But making buying possible for the average buying capacity customers, it
still needs to come out with economical products mainly in vitrified tiles
segment.
20
4. Availability of a product and design was found to be a major concern for
the dealers and retailers. Since the trade is still not very organized, there are
concerns with supply and demand of the “best selling designs”.
At the time of customers placing the order, availability of that particular
product plays a vital role and as much as 73.33% of the respondents believed
that availability of the products were either important or more than important.
Q. Are you satisfied with the product range offered By Asian Tiles?
1. Very Dissatisfied
2. Not Satisfied
3. Neutral
4. Satisfied
5. Very Satisfied
21
For this question, the responses from only those dealers were considered who were
having significant product width and depth at their stores and were the major
dealers of Asian.
59% of the respondents believed that Asian offered a good range of products and
they were satisfied with the range offered.
24% of respondents were just about satisfied while 14% said that the company
further needed to diversify its product.
New products launched in 397mm x 397mm segment were also appreciated.
It was suggested that diversification in the lower end products would really be
appreciated.
22
Somani tiles ❏ ❏ ❏ ❏ ❏
1=poor
2=below average
3=average
4=good
5=excellent
Thereafter, weighted average mean for all the data were calculated to arrive at
following conclusions.
Kajaria with a weighted average mean of 3.95 which is equivalent to good, turned
out to be most known brand.
With aggressive ad campaign, they are the most sought out brand and are well
known even by people not much related to the sector or product.
23
Orient and Nitco were found to be just about average known brand,
whereas Johnson was rated as above average brand.
The report on Asian was not so encouraging as it was rated at 2.63 which is
somewhere between below average and average.
24
From the data collected to this question it was found that 42 dealers(70%)
believed that premium quality was at maximum demand and 1st choice of
preference,whereas 26% believed standard or second quality as 1st choice
preference.
Around 52% of respondents believed that standard/2nd quality was the second
choice of preference, 26% stated that premium quality was 2nd preferred choice and
22% believed that economy or 3rd quality was the second choice of preference.
Economy or 3rd quality is neither much produced nor much consumed and an
obvious result shows that 75% of the dealers suggested it to be the 3rd preferred
choice.
Dealers informed that the premium quality was in high demand with increased
quality awareness and was extensively used for malls, households and various
other projects.
1. very good
2. good
3. Average
4. Poor
5. Very poor
25
Client/customer relationship is another important aspect of brand equity.
A good association with clients results in smooth functioning of the entire trade
process.
From the survey it is found that 43% of the respondents believe the CRM practice
of Asian is just about average while 20% states it to be very good.
30% of the respondeds are satisfied and finds the CRM practice as good.
Only 7% of the dealers find it to be below average, which can be controlled by
effective day to day communications and dealer visits.
26
618mm x 618mm ❏ ❏ ❏ ❏
808mm x 1212mm ❏ ❏ ❏ ❏
The dealers were not trading in all sizes produced by different tiles making
companies.
The customers of vitrified and wall tiles are unaware of the larger size goods
in the market. They only come to know about these sizes either after
noticing it in displays or through dealer’s information.
Therefore it turned out to be an open ended question where the demand for
618mm x 618mm (24 inc. x 24 inc.) was found to be maximum and not
much scope for bigger sizes were available in the near future.
Q. What do you think are the Major Threats / challenges to Vitrified Tiles
Industry?
This was an open ended question in which the major dealers suggested that a large
import from Chinese ceramic market, which is the largest in the world, is the
biggest threat to Indian ceramic Industry which is still in developing stage.
Majority of respondents suggested that natural stones like marble, Granite & other
stones are still the preference for a large set of customers as these stones are
associated with durability and other benefits.
Investment and
Efforts have been made to make ceramics look more natural but still the
technology have a long way to go match the durability of natural stones.
Profitability analysis
of major organized
Ceramic Tiles
Players. 27
Financial analysis determines the viability of a business. While it is related to
accounting, it's focused on looking at the business or market sector as a whole
and attempting to figure out how it will behave in the future.
Several ratios and profit indices have been selected from the Audited financial
statement, year ending 2010 so as to compare the position of Asian Granito
India ltd. As to its peers and major competitors, namely
• Kajaria ceramics
• Nitco tiles &
• Orient Ceramics
28
1.Return on equity measures a corporation's profitability by revealing how
much profit a company generates with the money shareholders have invested.
29
Return on Equity = Net Income/Shareholder's Equity
Thus from the graph we can analyze that the Return on equity (ROE) for Asian
Granito is maximum at 13.57 followed by Orient Industries which is at 12.13
Kajaria, which is the biggest organized player after HSIL, have comparatively
lower ROE at 5.49 followed by Nitco at mere 4.81.
2. Dividends may be in the form of cash, stock or property. Most secure and
stable companies offer dividends to their stockholders. Their share prices might
not move much, but the dividend attempts to make up for this.
Dividend is calculated as a % of face value of the share.
Here we see that Kajaria have the highest Dividend payout % of 50,but should
also be noticed that the face value of the same is only Rs 2/- i.e. Rs 1 on each
share which is low against its market value of Rs 62.
Asian on the other hand along with Nitco,have paid out 10% dividend i.e. RS 1/-
3.Net profit margin is the total of net profit after taxes divided by the total
revenue or sales.
Profit as we know is the reward for the risk taken by the enterprise.
30
Form the data we have we can find that Asian is having the highest Net Profit
Margin at 7.46 when compared to the other Players whose net profit margin lies
between 1 to 4,which states a sound business tactics by Asian tiles.
4.Market price is the current price at which an asset or service can be bought
or sold. Economic theory contends that the market price converges at a point
where the forces of supply and demand meet.
The market price as on 14th June for Kajaria ceramics is Rs 62.55 and that of
Orient and Asian is Rs. 69.25/- & 57.15/- respectively, but with the face value
of Kajaria at Rs 2/- it is definitely the market leader. Whereas the face value of
Asian, orient and Nitco are Rs 10/- each.
This signifies that even after paying 50% dividend, Kajaria still has the highest
market value. Normally after paying huge dividends, the market value tends to
fall not to be in the case of Kajaria ceramics.
The Market price depends upon several other factors such as Bonus issue,
market capitalization, demand supply situation etc.
The market price of the other players including Asian seems to be constant over
a longer period of time.
1. EPS (Earning per share) is the portion of a company's profit allocated to each
outstanding share of common stock. Earnings per share serve as an indicator
of a company's profitability.
Calculated as:
31
Average outstanding shares
Earnings per share is generally considered to be the single most important variable
in determining a share's price. It is also a major component used to calculate the
price-to-earnings valuation ratio.
Here, we see that the EPS of Asian and orient tiles are high as Compared to Kajaria
ceramics and Nitco (which is negative).
But, EPS is not the sole factor for investment decision. Operating and profit
margins, cash-flow, revenue growth, debt/equity etc are other important parameters
for Investments.
Since the P/E ratio is calculated with the help of EPS or earnings per share,we can
see that Kajaria ceramics again have the highest P/E ratio at 12.6,where as Nitco
tiles have a highly negative P/E ratio of (16.31) , Asian and orient seems to have a
moderate P/E ratio at 6.03 and 6 resp.
P/E ratio is an effective investment analysis tool, but sometimes P/E ratio appears
to be much higher just due to the overpriced market value of the share,as of in case
of Kajaria,where P/E ratio is high but face value is only 2/-
32
Swot analysis
&
Recommendations
SWOT ANALYSIS
Strengths
• Consistent growth of 12-15 percent in spite of
Slowdown in economy.
33
• The Indian ceramic export market is rising at the
rate of 15 percent per annum.
Weakness
• Not much importance given on brand building
and network thus creating hindrance for export
growth.
• Low per capita consumption (0.15 sq.mt. p.a.)
as compared to developed nations.
Opportunities
• The construction and Housing Boom to provide
bolstering demand for ceramic tiles.
Threats
Recommendations
BRANDING:
34
• Asian granito may introduce a specific dedicated team to look after the
overall brand equity. They will ensure that all showrooms and dealer
display centers were in synchronization with the Asian profile. Also they
will look after the external packing material which creates an eye on look-
and-feel, resulting in a holistic branding approach.
MARKETING:
35
• Questionnaire
• KRC report
• www.icctas.com
• Moneycontrol.com
• Company website
• Annual reports.
36