PROCESS MAP FOR IDENTIFYING TRAINING AND ACHIEVING COMPETENCE

Start

Prepare list of employee

affecting product quality

Compile the data of employees w.r.t

education, skills, experience and knowledge
with the help of concerned Process Owner
and the information available in the
employees personal life.

Complete the competency (skill) matrix

Identify the training needs based on the

required and available skill & knowledge

Communicate the identified training needs

completion of training plan through the competency matrix to all the
for one calender year after process owner
Maintain competency matrix

Prepare training plan for identified training

needs in the Competency Matrix

one calender year Prepare the budget for the training plan and
Maintain training plan for get it approved from the Director
(Operations)

Communicate the approved training plan to

all the process owners
 Make the necessary training arrangements

Impart training and receive the training feed

back form from the trainee immediately after
the training is imparted

Check
feedback form not ok
duly filled from
all trainees

ok

Ater one month of training is imparted send

completion of training plan the training feed back form to the process
one calender year after owneer and receive the training feedback
Maintain feedback form for from the process owner

Check feedback
form is sent to the not ok
process owners and
received the same
duly filled

ok

Update the achieved competency in the

calender year
competency matrix
competency matrix for one
Maintain updated
If competency is not achieved re-plan the
training

Sto
p
HIEVING COMPETENCE

Prepare list of employee affecting

product quality

In case of Open Training, identify the trainees,

prepare the open training plan, communicate
the same to the process owner and get
recommended trainees and training plan
approved from the Director (Operations)
In case of Open Training, identify the trainees,
prepare the open training plan, communicate
the same to the process owner and get
recommended trainees and training plan
approved from the Director (Operations)

Get it duly filled

Get it duly filled

 1. Prepare list of employee
CONCERN PROCESS OWNER affecting product quality

DIRECTOR(OPERATIONS)

Training Officer

2. Compile the data of employees w.r.t 3. Complete the competen

education, skills, experience and
knowledge with the help of concerned
Process Owner and the information
available in the employees personal life.

Value Added Non-Value Added

Activity

Input
Direction

Delay

Storage

Decision

Check
3. Complete the competency (skill) matrix 4. Identify the training needs based on the 5. Communicate the identified tra
required and available skill & knowledge through the competency matrix to
process owner

Non-Value Added
 8. Approve the
budget

municate the identified training needs 6. Prepare training plan for identified training 7. Prepare the budget for the training plan
the competency matrix to all the needs in the Competency Matrix and get it approved from the Director
owner (Operations)
ove the

udget for the training plan 9. Receive the approval 10. Communicate the approved 11. Make the nec
ved from the Director training plan to all the process arrangements
owners
11. Make the necessary training 12. Impart training and receive the training 13. Check feedback form dul
arrangements feed back form from the trainee immediately trainees
after the training is imparted
 Check feedback form duly filled from all 14. After one month of training is imparted 15. Check feedback form is sent to the
nees send the training feed back form to the process owners and received the same
process owneer and receive the training duly filled
feedback from the process owner
dback form is sent to the 16. Update the achieved competency in the 17. If competency is not achieved re-plan
s and received the same competency matrix the training
ieved re-plan