Professional Documents
Culture Documents
Steel Symphony!
And
more …
Project Mission
“Leverage the SAP Enterprise System across all functional &
executive areas of ISPAT Group”
Project Vision
“The future SAP R/3 system shall become the backbone of initiatives
in SCM, CRM, HR, ESS, BIW etc. across ISPAT Group ”
Before Steel Symphony IT Systems – Status
Before Steel
Symphony
Our Goal
Target
To bring all the functional areas into SAP R/3 System
To have a single system which can serve all reporting requirements of ISPAT
To enable current and future Management Initiatives
Participants
ISPAT - As Owners of the System
Coconut – As Implementation Partners
E & Y – As Quality Assurance Partners
Considerations
Geographical Spread
Reporting Requirements
Infrastructure Requirements
Other Management Initiatives
Scope of the Project
Legal Entities
Ispat Industries Limited
Ispat Metallic Limited
Ispat Energy Limited
Geographical Spread
Dolvi
Kalmeshwar
All depots / Consignment Agents (approximately 23 in number)
Service Centers
Raw Material Storage Locations (like Visakhapatnam, Paradeep etc.)
Targetted Functional Coverage
Project Implementation Time Lines
CPI
2nd May
Planned at the Start of the Project PI
PI Support
Support
2nd Apr
T Go-Live
Go-Live
1st Apr
I All Dates are Go-Live
Go-Live Preparation
Preparation
M Sign-Off Dates 25th Apr
User
User Training
Training
E th
12 April
L 2003 System
System Acceptance
Acceptance
th
18 Mar
I 31st Dec
BBP
BBP Realization
Realization
N As-Is To-Be Gaps
26th Sep
E
31st Aug
Project
Project Preparation
Preparation
S Achieved
Project
Project Kick
Kick Off
Off To be Achieved
2002 M I L E S T O N E S
2. How was it accomplished?
Project Organization
• Coconut –16(35)
Coconut • ISPAT – 41
ISPAT
Key User and Consultant Roles & Interaction
ISPAT Key Users As Coconut App. Cons.
As –– Is
Is Business
Business
Processes
Processes
Business
Business
Requirements
Requirements
Reporting
Reporting
Requirements
Requirements
• As-Is and Business • As-Is review
requirement Doc. To-Be
To-Be Business
Business • To-Be process &
• Review of To-be
Owner Processes
Processes &
& Gaps
Gaps Gaps Documentation
• Business Processes • Realization on the
& Gaps Realization System
Realization
• Review Realization on • Key User Training
on System
System
Collecting System
System Testing
Testing Guide
Guide Key
Key Users
Users in
in
Collecting Work
Work
Profiles &
& Acceptance
Acceptance As-Is Doc.
As-Is Doc.
Profiles &
& Master
Master
Data
Data Prepare
Prepare && Implement
Implement
Get Testing
Testing Strategy
Strategy
Get end
end user
user buy-in
buy-in Key
Key User
User Training
Training
End Prepare
Prepare && Implement
Implement
End User
User
Documentation Training
Training Strategy
Strategy
Documentation
Training Prepare
Prepare and
and
Training End
End Users
Users Go-Live
Go-Live implement
implement Go-live
Go-live
Go-Live
Go-Live Support
Support strategy
strategy
Inputs Received from Other Initiatives like ...
Customer
CustomerRelations
Relations Supply
SupplyChain
ChainStrategy
Strategy Performance
PerformanceManagement
ManagementSystem
System
By
ByNational
NationalInstitute
InstituteofofSales
Sales By
ByPrice
PriceWater
WaterCoopers
Coopers By
ByHewitt
HewittAssociates
Associates
SAP
SAP
SAPImplementation
Implementation
By
ByCoconut
Coconut FI CO TR PP PM QM PS MM SD HR CIN AM
Total
TotalProductivity
ProductivityManagement
Management Six
SixSigma
SigmaProcess
ProcessImplementation
Implementation
By
ByFreelance
FreelanceConsultant
Consultant By
ByWIPRO
WIPRO
Responsibilities of Coconut – Implementation Partner
Managerial
Managerial
Project
Project Charter
Charter Preparation
Preparation
Project
Project Management
Management along
along with
with other
other
partners
partners
Infrastructure
Infrastructure Planning
Planning and
and Procurement
Procurement
Recommendations
Recommendations
Change
Change Management
Management
Issue
Issue Resolution
Resolution && Escalation
Escalation
Technical
Technical
Synchronization
Synchronization of of Development
Development andand
Production
Production environment
environment
Installation
Installation of
of SAP
SAP R/3
R/3 4.6C/
4.6C/ CIN4.0A/
CIN4.0A/ IS-MP
IS-MP
BBP
BBP Realization
Realization onon the
the SAP
SAP R/3
R/3 system
system
Connecting
Connecting business
business partners
partners with
with SAP
SAP R/3
R/3
system
system
Go-Live
Go-Live
Post
Post Implementation
Implementation Support
Support
Enhancements,
Enhancements, Interfaces,
Interfaces, Reports,
Reports, Layouts
Layouts
Development
Development
Responsibilities of Coconut – Implementation Partner
Training
Training
Training
Training Plan
Plan
Project
Project Team
Team Training
Training (in
(in various
various
Documentation
Documentation Standards
Standards etc.)
etc.)
User
User Training
Training using
using “Train
“Train the
the Trainer”
Trainer” concept
concept
Documentation
Documentation
Configuration
Configuration Requirement
Requirement Document
Document
Business
Business Blueprint
Blueprint Documentation
Documentation (As-Is,
(As-Is, To-be,
To-be,
Gap
Gap Analysis)
Analysis)
User
User Manual
Manual (along
(along with
with Key
Key Users)
Users)
Other
Other Project
Project documents
documents mentioned
mentioned in
in Project
Project
charter
charter
Project
Project Reporting
Reporting
Project
Project Status
Status Reports
Reports –– Weekly,
Weekly, Fortnight,
Fortnight,
Issue
Issue reporting
reporting (to
(to Steering
Steering Committee)
Committee)
Delay-Reports
Delay-Reports
Project Charter - Highlights
Project Charter
Steering Committee
Project Sponsor
Is the ultimate owner of the project and has decision-making power in the fulfillment of the
primary responsibilities, as outlined for the steering committee members
Maintains the final authority to set priorities, approve scope, and settle company-wide issues
Promotes the SAP project throughout the organization.
Where conflicts exist in the completion of these responsibilities, the sponsor is empowered to
negotiate and promote a solution.
Has final budget authority
Project Manager
Key User
User
User Training
Training
e 12th April
l 18th Mar
System
System Acceptance
Acceptance
2003
i 31st Dec
BBP
BBP Realization
Realization
n As-Is To-Be Gaps
26th Sep
e
31st Aug
Project
Project Preparation
Preparation
s Achieved
Project
Project Kick
Kick Off
Off To be Achieved
2002 M i l e s t o n e s
Actual Go Live against target time of 11 PM on 2nd May ‘03
User rating
# Business Process
Excellent Very Good Good Average Bad Worse
Normal Factory Sale of HR, Sponge Iron & Pig
1
Iron Products
2 Complete Export Sales Cycle
3 Sales under CT2 Certificate
Inter company and captive consumption sales
4
Cycle
Basis 17 15 5 4 22 19
CIN 18 10 4 3 22 13
FI 25 22 10 3 35 25
HR 2 2 0 0 2 2
PM 23 20 3 0 26 20
PP 60 43 40 38 100 81
PS 1 1 0 0 1 1
QM 9 8 9 9 18 17
SD 33 32 52 50 85 82
TR 2 2 0 0 2 2
IT Systems – Status
After the Project
FMSPB (Payroll)
System
Key Benefits from Financial Accounting FI
Online Accounting of Kolkata Office Major Business Activities are covered in one system
4
Transactions Elimination of Duplicate Accounting
Complete integration & generation of Automatic posting transactions for :
Direct Factory Sales – Domestic & Export
Depot Sales
Sales from Service Center
Inter Unit Sale
5 Integration of SD with FI
Home / Captive Consumption
Sales Return
Generation of liabilities for selling & distribution related expenses at the time of sales
invoicing
Capturing of Vendor Code in Freight Liability
Key Benefits from Financial Accounting FI
3 Online service entry details Balance work of the external execution agency will be available online
4 Online budget & expenditure details Availability of details of the consumption of budget Project / WBS element wise
5 Reservation of various stocks Special project stock and stocks with contractors will be maintained against the project
Key Benefits from Assets Management AM
# Functionality Benefit
Orders booked in marketing are available immediately to production planning thereby
1 Online processing of orders
saving time (sometimes weeks) and money
Material cannot be produced without proper documentation. In case it is done in
2 Control on unplanned production
emergency it is possible to trace
Indirectly problem areas are being highlighted e.g. need to change weight at the time of
3 Systematic Flow
dispatch etc.
Online availability of information at No need to send information from plant (dispatch report/stocks) to Marketing office and
4 Kalmeshwar, Dolvi, Casablanca, Delhi and vice versa (work orders). E.g. HR Skelp sold from Kalmeshwar, under instruction from
Kolkata Dolvi can be better monitored
Even though only two depots are online, coil/packet wise stocks of all depots are
5 Depot stock availability
available in system
Online MTS Material allocation while
6 Better Stock Monitoring and enabling Faster Dispatch of Material.
creating Scheduling Agreement
Better control of outstanding / Overdue of Customers. Control of Dispatches to the
7 LC Tracking
extent of LC Value, information on BOE made against LC.
8 Scrap Sales Cycle Online availability of scrap stocks leading to transparency in operations
9 Visit Plan Compliance Sales activities of marketing personnel can be monitored
10 Auto pricing in Scheduling Agreements Reduction in Pricing Errors.
Reduction in MIS & Reports preparation time on account of up-to-date information and
11 Online and Flexible Reporting
user control on choice of fields to be displayed
Defined procedure and Reduction in Settlement Time. Identifying areas of improvement
12 Complaints recording and settlement in terms of defects. History of Complaints from Customer Order, Visit Reports to
Settlement.
Key Benefits from Sales n Distribution - Kalmeshwar
# Functionality Benefit
13 Credit Note issuance through sales module Online Issuance of Credit Note resulting in lower processing time.
14 Gate Entry of Vehicles Proper monitoring of truck movement
15 Online liability creation for Discounts, Rebates Online Liability Provision during Invoicing.
16 Automatic freight provision Creates exact liability against transporter
17 Material Receipt acknowledgement Delivery Performance Analysis can be done to improve order to cash cycle time
18 Variant and Batch Classification Provision for recording differences between ordered and supplied specifications.
19 Export Documentation Component Reduction in Preparation Time of Export Documents
Export related data copying into various output More accuracy in export documentation & hence reduction in realization time of
20
documents export proceeds.
Export Procedure (replicates physical goods
21 Online Stock Status of Stock lying at Port /Stock in Transit.
movement)
On line provision of liability for shipping freight, export commission, port charges &
22 Export Liability/Benefit posting in accounts
other export expenses.
23 Online Profitability analysis Better analysis and control
Changes made to order specifications, quantities etc can be traced upto exact time
24 Document Change Analysis
and use preventing misuse and confusion
Stocks (Coil/Packets) can be segregated into assigned and not assigned in Delivery
25 Stock assignment
Order giving a clear picture of the balance stock
Key Benefits from Production Planning - Kalmeshwar
# Functionality Benefit
Production is planned only for the orders booked. Information is available to planning
1 Production process against customer order as and when the order is booked. No separate intimation is required from marketing
dept. Customer requirements is available in more details.
Requirement of each intermediate stages of material is planned (Quantity & required
2 Stage wise material requirement date) at the time of customer order creation. Availability date is also known in system
for on time delivery
Load on each line is available from the system for the order booked. This will help to
3 Load on each production line
schedule the production plan and plan the shut downs.
Requirement of raw materials & HR coils from Dolvi are known in the system as and
4 Raw material requirement for the order booked
when orders are booked.
Better control over production process and better monitoring.
Process order wise production planning &
5 As material produced at every stage is identified with customer order, hence online
tracking
order tracking possible.
Information of all cost inputs (consumables, power etc) & output (prime & arising) to a
6 Production cost control & process control process order are easily available in the system.
Product costing is available.
• Better inventory control
• Information regarding quantity produced with out customer order, for Home
7 Inventory Management consumptions, Non conformance production, diversions etc are easily available in
the system
• Material cannot be produced without proper documentation.
Material cannot be produced without proper documentation.
8 Control on unplanned production
Production with out customer order can be easily tracked.
9 Scrap generation & disposal cycle Online availability of scrap stocks leading to transparency in operations
Key Benefits from Production Planning - Kalmeshwar
# Functionality Benefit
Actual consumption against planned consumption is available.
10 Production process & Recording
Equipment utilization available .
11 Variant and Batch Classification Provision for recording differences between ordered and supplied specifications.
12 Online production cost analysis Better analysis and control
Reduction in MIS & Reports preparation time on account of up-to-date information and
13 Online and Flexible Reporting
user control on choice of fields to be displayed
Changes made to process order ,Batch specifications, quantities etc can be traced upto
14 Document Change Analysis
exact time and use preventing misuse and confusion
No need to send information from plant (dispatch report/stocks) to Marketing office and
Online availability of information at plant and
15 vice versa (work orders).
marketing offices.
Planning is possible based on the HR coil dispatched from Dolvi and in transit.
Lessons learnt during & after Steel Symphony
Don'ts!
Do’s!
D Always freeze the business requirements – as per schedule – before the start of
configuration on system
D Freeze customization requirements before start of configuration
D Training should always be done on a Training Server
D Project team and End Users should be identified in the Preparatory Phase of the Project
D Connectivity should be available to remote locations before the start of the training and
testing
D Have alternate integration (data-transfer) plan with remote locations in case of non-
availability of connectivity.
D Always, finalize the quantum of ABAP/4 development per module at the start of the
Project
D Last, but not least, utilize the services of a third party auditor for milestone auditing
D Always plan sufficient cut-over time during transition to SAP
D Ensure timely availability of accurate Open Item data during transition
D Always, finalize the scope of training before commencing the Implementation
8. The Road Ahead
Road-Map for Future
2007 Implement MySAP Business Suite with
mySAPSCM in 3 years
mySAP PLM
2006
3. mySAP Human Resources
mySAPHR,
mySAPSRM
4. mySAP Financials
mySAP EP,
mySAP FI 5. mySAP Enterprise Portals
6. mySAP Supply Chain Management
7. mySAP Product Lifecycle Management
2005
8. mySAP Supplier Relationship
My SAP BIW, Management
mySAP
CRM, PPMS
Integration 9. mySAP Business Warehousing
The Future Landscape