Endeavor CPNI Certifications

Annual 47 C.F.R. § 64.
2009(e) CPNI Certification Template
EB Docket 06-36
Annual 64.2009(e) CPNI Certification for 2011 covering the prior calendar year 2010.
1. Date filed: 2/25/11
2. Name of company(s) covered by this certification: Endeavor Communications, LLC
3. Form 499 Filer ID: This is a new entity and therefore does not yet have a 499 ID assigned. Please
note that in the future this certification will be with the ILEC certification (499 Filer ID 803472).
4. Name of signatory: Ralph Cunha
5. Title of signatory: President, CEO
6. Certification:
I, Ralph Cunha, certify that I am an officer of the company named above, and acting as an
agent of the company, that I have personal knowledge that the company has established operating
procedures that are adequate to ensure compliance with the Commission’s CPNI rules. See 47
C.F.R. § 64.2001 et seq.
Attached to this certification is an accompanying statement explaining how the company’s

procedures ensure that the company is in compliance with the requirements (including those
mandating the adoption of CPNI procedures, training, recordkeeping, and supervisory review) set forth
in section 64.2001 et seq. of the Commission’s rules.
The company has not taken actions (i.e., proceedings instituted or petitions filed by a company
at either state commissions, the court system, or at the Commission against data brokers) against
data brokers in the past year.
The company has not received customer complaints in the past year concerning the
unauthorized release of CPNI.
The company represents and warrants that the above certification is consistent with
47. C.F.R. § 1.17 which requires truthful and accurate statements to the Commission. The
company also acknowledges that false statements and misrepresentations to the Commission are
punishable under Title 18 of the U.S. Code and may subject it to enforcement action.
Signed
Attachments: Accompanying Statement explaining CPNI procedures

2 South West Street  P.O. Box 237  Cloverdale, IN 46120  Voice (765) 795-4261  FAX (765) 795-6599  www.weEndeavor.com
STATEMENT OF CPNI PROCEDURES
Endeavor Communications, LLC, (Endeavor) has established operating procedures that ensure compliance with the Federal
Communications Commission (FCC) regulations concerning the protection of customer proprietary network information (CPNI).
 Endeavor provides training and a written manual for all if its employees with access to CPNI regarding the appropriate use
of CPNI.
 All trained employees have been notified of the FCC’s regulations regarding CPNI and disciplinary procedures have been
established should any employee violate CPNI regulations as stated in Endeavor’s Manual.
 All new employees are shown a Power Point slideshow as their preliminary CPNI training by the HR Director.
 Endeavor maintains records of all marketing campaigns including a description of the medium used; details of CPNI, if any,
used in the campaign; and what products and services were offered as part of the campaign. Thus far, Endeavor has not
done any targeted marketing of products and services using CPNI. The CPNI Compliance Officer (Courtney J. Culver,
Director of Marketing and Member Relations) approves all marketing materials.
 All new customers receive a document explaining the FCC requirements and CPNI regulations. We require each customer
to create a CPNI password for his/her account. This document also gives our customers the opportunity to be excluded
from receiving targeted marketing materials about products outside our existing business relationship with them.
 Once a year, Endeavor mails a CPNI Opt Out Notice to all customers. This notice explains the CPNI process and gives
customers to opportunity to opt-out of targeted marketing. This notice was mailed on April 13, 2010.
 Customers who have ‘opted out’ are noted as such on their accounts in our billing software, NISC. A field on their account
is populated/marked and this field is easily reported from to ensure that marketing materials are sent in compliance with the
FCC Opt Out procedures.
 All Endeavor customers must provide a CPNI password in order to receive detailed information about their account. If they
are not able to provide the password, they are asked to answer two security questions of (previously established by the
account holder). If they are not able to give accurate answers, they are not given access to CPNI.
 In the event of a CPNI breach, the CPNI Officer is notified immediately and she files the breach appropriately.
Annual 47 C.F.R. § 64.2009(e) CPNI Certification Template
EB Docket 06-36
Annual 64.2009(e) CPNI Certification for 2011 covering the prior calendar year 2010.
1. Date filed: 2/25/11
2. Name of company(s) covered by this certification: Clay County Rural Telephone Cooperative dba
Endeavor Communications
3. Form 499 Filer ID: 803472
4. Name of signatory: Ralph Cunha
5. Title of signatory: President, CEO
6. Certification:
I, Ralph Cunha, certify that I am an officer of the company named above, and acting as an
agent of the company, that I have personal knowledge that the company has established operating
procedures that are adequate to ensure compliance with the Commission’s CPNI rules. See 47
C.F.R. § 64.2001 et seq.
Attached to this certification is an accompanying statement explaining how the company’s

procedures ensure that the company is in compliance with the requirements (including those
mandating the adoption of CPNI procedures, training, recordkeeping, and supervisory review) set forth
in section 64.2001 et seq. of the Commission’s rules.
The company has not taken actions (i.e., proceedings instituted or petitions filed by a company
at either state commissions, the court system, or at the Commission against data brokers) against
data brokers in the past year.
The company has not received customer complaints in the past year concerning the
unauthorized release of CPNI.
The company represents and warrants that the above certification is consistent with
47. C.F.R. § 1.17 which requires truthful and accurate statements to the Commission. The
company also acknowledges that false statements and misrepresentations to the Commission are
punishable under Title 18 of the U.S. Code and may subject it to enforcement action.
Signed
Attachments: Accompanying Statement explaining CPNI procedures

STATEMENT OF CPNI PROCEDURES
Clay County Rural Telephone Cooperative, d.b.a. Endeavor Communications (Endeavor), has established operating procedures
that ensure compliance with the Federal Communications Commission (FCC) regulations concerning the protection of customer
proprietary network information (CPNI).
 Endeavor provides training and a written manual for all if its employees with access to CPNI regarding the appropriate use
of CPNI.
 All trained employees have been notified of the FCC’s regulations regarding CPNI and disciplinary procedures have been
established should any employee violate CPNI regulations as stated in Endeavor’s Manual.
 All new employees are shown a Power Point slideshow as their preliminary CPNI training by the HR Director.
 Endeavor maintains records of all marketing campaigns including a description of the medium used; details of CPNI, if any,
used in the campaign; and what products and services were offered as part of the campaign. Thus far, Endeavor has not
done any targeted marketing of products and services using CPNI. The CPNI Compliance Officer (Courtney J. Culver,
Director of Marketing and Member Relations) approves all marketing materials.
 All new customers receive a document explaining the FCC requirements and CPNI regulations. We require each customer
to create a CPNI password for his/her account. This document also gives our customers the opportunity to be excluded
from receiving targeted marketing materials about products outside our existing business relationship with them.
 Once a year, Endeavor mails a CPNI Opt Out Notice to all customers. This notice explains the CPNI process and gives
customers to opportunity to opt-out of targeted marketing. This notice was mailed on April 13, 2010.
 Customers who have ‘opted out’ are noted as such on their accounts in our billing software, NISC. A field on their account
is populated/marked and this field is easily reported from to ensure that marketing materials are sent in compliance with the
FCC Opt Out procedures.
 All Endeavor customers must provide a CPNI password in order to receive detailed information about their account. If they
are not able to provide the password, they are asked to answer two security questions of (previously established by the
account holder). If they are not able to give accurate answers, they are not given access to CPNI.
 In the event of a CPNI breach, the CPNI Officer is notified immediately and she files the breach appropriately.
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Acceptance, February 25, 2011, 11:45 am, CLOVERDALE, IN 46120
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Annual 47 C.F.R. § 64.

2009(e) CPNI Certification Template

1. Date filed: 2/25/11

2. Name of company(s) covered by this certification: Endeavor Communications, LLC

4. Name of signatory: Ralph Cunha

5. Title of signatory: President, CEO

Attached to this certification is an accompanying statement explaining how the company’s

Attachments: Accompanying Statement explaining CPNI procedures

1. Date filed: 2/25/11

3. Form 499 Filer ID: 803472

4. Name of signatory: Ralph Cunha

5. Title of signatory: President, CEO

Attached to this certification is an accompanying statement explaining how the company’s

Attachments: Accompanying Statement explaining CPNI procedures

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