Professional Documents
Culture Documents
Del Brío et al (2000) presented and test two TQEM measures with good χ², but the
measurements hold limited practical usefulness. Del Brio et al found some
correspondence between the attitude of the Spanish industrial companies' managers
towards the environment based on their perception of the advantages and difficulties of
environmental actions. Del Brio et al also found a correspondence between the
importance that managers attach to the adoption of a series of tools and the formal
consideration they give to the environmental area; the managers were more concerned
about the environmental advantages, difficulties and tools working in companies that
attach more formal importance to the environmental area. They also found some
correspondence between obtaining an environmental management certificate and the
formal consideration given to the environmental area by managers. Those companies
with an environmental management certificate attach more formal importance to the
environmental area.
Green supply chain practices were defined in terms of four factors based on literature:
internal environment management, external GSCM practices, inventory recovery, and
eco-design. QM was defined as two main activities: TQM and ISO9000 certification.
(Zhu & Sarkis, 2004)
Recent Total Quality Environmental Management Assessment
Jayathirtha (2001) provided a recent examination of Total Quality Environmental
Management after the successful introduction of ISO 14001.
Both ISO 9000 and ISO 14000 series standards make some common requirements:
• Doing business as usual is “unacceptable.”
• Doing business without a systematic management approach is economic doom.
• Providing quality is key.
• Protecting and nurturing the environment is the key.
• Doing it right the first time is crucial.
• Getting your act together is essential.
• Listening to customers and other stakeholders is absolutely necessary.
• Respecting society is mandatory.
The objectives of Total Quality Environmental Management are to:
• reduce waste and improve continuously,
• reduce resource depletion,
• reduce or eliminate environmental pollution,
• design products for minimal environmental impact in production, use and
disposal,
• control environmental impact of raw material sourcing,
• control environmental impact of new developments,
• promote environmental awareness among employees and
• promote environmental awareness within the community.