Travel World of Saudi Arabia
A
Riyadh Tourism De-
velopment Council
Approves the Execu-
tive Plan of Tourism
Development Strat-
egy.
Qatar Airways an-
nounced plans to launch
scheduled flights and
further expand its oper-
ations with new routes.
“This is a timely intro-
duction to the market”,
says Fahad Al Guthami,
Chief Operating Officer
of American Express
(Saudi Arabia) Limited.
Switzerland Tourism in-
augurated lately its new
tourist season in the
Kingdom headed by Mr.
Jörg Krebsattended and
attended by the Swiss
General Counselor.
“We very much look for-
ward to our presence at
STTIM as it is an ideal
platform to highlight
Travelport’s investment
in Saudi Arabia and the
important role that GDS
technology can play in
helping the Kingdom
achieve its ambitious trav-
el and tourism goals,” said
Fazal Muhammed.
TW/saudia.indd 1
❒
number of companies are co-sponsoring
the Forum of Saudi Travel S and Tourism
Investment, STTIM 2009, organized by
the Saudi Commission for Tourism and Antiqui-
ties (SCTA) in Riyadh, under the patronage of
His Royal Highness Prince Salman bin Abdulaziz,
Amir of Riyadh.
All the sponsors were unanimous in their opinion
that this meeting is an important step in support-
ing the progress of tourism and it is an opportu-
nity to exchange views and ideas on the develop-
ment of tourism industry in the Kingdom.
Expressing their gratitude to the President of
the SCTA, His Royal Highness Prince Sultan bin
Salman for the establishment of such a forum in
Riyadh, which will see its second session soon, they
stressed that the forum is a major tourist event in
the Kingdom, and it will be a pool of tributaries
of the strengths and capabilities for the revital-
ization of tourism and the promotion of national
tourism in the Kingdom.
Mr. Abdulaziz Al-Hazmi, Assistant Executive
General Manager of Marketing of Saudi Arabian
Airlines - Official transporter of the Forum - said
His Royal Highness Prince Sultan bin Salman
that Saudia’s participation in the forum comes as
its social responsibility as well as the approach to tourism sector is one of the vital sectors to the na-
its marketing strategy. tional economy, in addition to the achievement of
This event is an important opportunity as the success of this Forum last year.
M
any of the biggest Saudi travel agents had attended the annual agency award party of Lufthansa/
SWISS which was held lately at the Sheraton hotel in Jeddah.
Mr. Abdulaziz Mangera, Manager of the Western province welcomed his guests in presence of Dr. Mi-
chael Zickerick, the German Consul General and Mr. Adrien Evequoz, The Consul General of Switzer-
land. The party was ended by a delicious dinner after the Two Tails trophies was awarded to the top 15
Travel Agents who worked very hard with Lufthansa/SWISS last year. Seen Hassan Zahrany and Fahd
Khan from the Lufthansa/SWISS team.
4/8/09 5:07:40 PM
 ❒ FIRST PAGE
2 Travel World of Saudi Arabia

HRH Prince Khalid SCTA foresees investment opportunities

Al Faisal Chairs
5th meeting of the
in the area of Health Tourism
Council of Tourism
H
ot Springs” sites in the Al Kho-
ba Center in Jazan are gaining
Development of increasing recognition for their
therapeutic value. As a direct fall out,
Taif Province the Saudi Commission for Tourism and

H is Royal Highness, Prince Kha- Antiquities (SCTA) is close to completion

lid Al Faisal Amir of Makkah
province, chaired the 5th meeting
of the Council of Tourism Develop-
ment of Al Taif province, which was
in presence of His Royal Highness
Prince Sultan Bin Salman, the Pres-
ident of SCTA.
Addressing the council, Prince
Khaled underscored the council’s
efforts to improve tourist facilities
in the city. “Taif is considered the
Kingdom’s No. 1 tourist center,” he
said, adding that the government
would do its best to meet Taif’s
of technical studies for the development
of this unique site into a Health Tourism
investment opportunity.
A team of SCTA experts visited Al
Khoba recently to collect additional in-
formation and latest updates on the Hot
Springs development project in the re-
gion. The team, headed by the Director-
General, Tourism Sites Development, bly’s Chief in Al Khoba administration Khalwee said that the process of meet-
Eng. Osama bin Saeed Al khalwee, ac- center for the perceptions and expecta- ings with the officials of the region will
companied by the project consultants tions of the initial development of the continue to evaluate the Al Khoba Hot
met with the Governor of Al Harth Mu- site, the existing markets and the qual- Springs as an investment opportunity
nicipality along with the Village Assem- ity of the anticipated projects. Eng. Al for Health Tourism.
T he National Project for the Development of Tourism Human Resources in Saudi

tourism requirements.
He urged the Taif Chamber of
Commerce and Industry and Saudi
businessmen to make use of tourism
investment opportunities in the city.
SCTA trains
Commission for Tourism and Antiquities (SCTA) completed a number of train-
ing programs for a number of crafts in various areas recently.
According to the plan in the first quarter of the year, a training and rehabilita-
72 women- tion programs for 72 female professionals was implemented. A training program
in tailoring trade for 15 women in collaboration with the charitable institution in

professionals
Bilgerishi was concluded which lasted for three weeks.
“We will go ahead with the project
In the village of Hail region Al Sninae, a program ‘Alsdo’ was conducted for 20
to develop the historic Okaz Souk
women participants, which lasted for three weeks, another difficult training pro-
and the Al-Hada and Al-Shafa ar-

in a number
gram concluded on a trade called ‘the cat’ in Riyadh, which lasted for two weeks for
eas of Taif by providing them with a batch of 16 women and a program in ‘Leather Industries’ concluded in coopera-
advanced tourism facilities. Souk tion with King Abdul Aziz Historical Center for 21 women, which continued for two

of work-areas
Okaz will boost intellectual and cul- weeks. All of these programs come under the program of investment in human re-
tural movements in the Kingdom,” sources and support for handicraft industries. Dr. Abdullah Bin Al Washeel, Director
he said. Prince Khaled said it was General of the National Program of Tourism Human Resources Development, said
time to execute projects. that, programs aim at training and qualifying a group of female artisans in a num-
ber of handicrafts in accordance with the approved training plan.of programs.”

Riyadh Tourism Development Council Approves the

Executive Plan of Tourism Development Strategy
I
n the presence of His Royal Highness, Prince
Sultan Bin Salman Bin Abdulaziz, President of
SCTA, HRH Prince Dr. Abdulaziz Bin Moham-
mad Bin Ayyaf Al Moqrin Secretary General of Ri-
yadh province, Chairman of the Tourism Develop-
ment Council of Riyadh province, has chaired the
4th meeting of the council at the headquarters of
SCTA in Riyadh.
HRH Sultan Bin Salman, stressed the methodology
that is adopted by SCTA and its partners in Provin-
cial Tourism Offices (PTOs) for targeting the local
tourists as well as exerting enough efforts for achiev-
ing their expectations through providing advanced
tourism services in the first place and to make ef-
forts to achieve the aspirations of the provision of
advanced tourism services, he pointed out, “Local
tourism is witnessing great turnout, and local tour-
ists have vast knowledge about the levels of inter-
national tourism services and events, and this will
add more challenges to the local tourism investors
to provide tourist services which meet the standards
and aspirations of this large market.”
HRH said, in his speech at the meeting, that Ri-
yadh province is wide open for developing tourism
industry, because it is enjoying an economic weight,
as well as its natural, historical, and urban heritage
potentials which attract tourists in droves. Besides,
the capital is distinguished for business, confer-
ences, exhibitions and shopping tourism. He added
that, Saudi society is more receptive to tourists more
than ever. He emphasized that, tourism strategies
and plans are targeting the national tourism market
and the Saudi tourist, he said: “Saudi tourist is the
first target” of SCTA. He stressed that the SCTA’s
vision depends on a tourist activity with the religious
and social values and added that the development of
tourism will not be at any cost will not prejudice the
religious values and social customs.”
He indicated that, SCTA had already signed a con-
tract of “Strategic evaluation, restructuring and in-
stitutional plan of the Commission.” HRH also hoped
that, the expected plan would be applicable to execu-
tion, providing new initiatives to the national tourism
industry, as well as making quality shift during the
next three years, in maximum estimate. “We see the
role of SCTA as the partner who leads tourism devel-
opment, organize tourism sector and integrate it into
the economic sector in the Kingdom. In this respect
we expect some decisions to be made,” he added.
On his part, HRH Prince Dr. Abdulaziz Bin Mo-
hammad Bin Ayyaf Al Moqrin, Secretary General of
Riyadh province and the Chairman of the Tourism
Development Council of Riyadh province, praised the
“Institutional work” of SCTA under the leadership of
HRH Prince Sultan Bin Salman towards developing
national tourism.

TW/saudia.indd 2 4/8/09 5:07:41 PM

 Travel World of Saudi Arabia NEWS ❒
3

The STTIM Forum will Strengthen Tourism

Industry in the Kingdom
A
number of companies are co-sponsoring the Fo-
rum of Saudi Travel and Tourism Investment, ST-
TIM 2009, organized by the Saudi Commission for
Tourism and Antiquities (SCTA) during 16 - 20 April 2009
in Prince Sultan Hall of Al Faisaliah Hotel in Riyadh, un-
der the patronage of His Royal Highness Prince Salman
bin Abdulaziz, Amir of Riyadh.
All the sponsors were unanimous in their opinion that
this meeting is an important step in supporting the prog-
ress of tourism and it is an opportunity to exchange views
and ideas on the development of tourism industry in the
Kingdom.
Expressing their gratitude to the President of the SCTA,
His Royal Highness Prince Sultan bin Salman for the es-
tablishment of such a forum in Riyadh, which will see its
second session soon, they stressed that the forum is a major
tourist event in the Kingdom, and it will be a pool of tribu-
taries of the strengths and capabilities for the revitaliza-
tion of tourism and the promotion of national tourism in
the Kingdom.
Mr. Abdulaziz Al-Hazmi, Assistant Executive General
Manager of Marketing of Saudi Arabian Airlines (Saudia)
- Official transporter of the Forum - said that Saudia’s
participation in the forum comes as its social responsibil-
ity as well as the approach to its marketing strategy. This
event is an important opportunity as the tourism sector is
one of the vital sectors to the national economy, in addi-
tion to the achievement of success of this Forum last year,
saying: “Saudi Arabian Airlines is keen to participate in
this event as the official carrier of the speakers, lecturers
and participants for the second consecutive year. Tour-
ism has become an essential element and it depends on a
strong economy like in every State. In the Kingdom it is in
the stage of development and growth, and we are confident
in the presence of His Royal Highness Prince Sultan bin
Salman, the head of this important body it will rise and
grow rapidly.”
In the same context, chairman of Al Tayyar Travel Group,
Dr. Naser Bin Ogail Al Tayyar, indicated that, holding
such forums “would work to transform the objectives of
growth and advancement of this industry into reality. This
is in the interest of the homeland and the citizen and the
Saudi economy, and we look forward to the interaction of
government agencies with the results of the Forum, par-
ticularly as the SCTA has attracted international speak-
ers of high potential.” On the other hand, Mr. Khaled Bin
Abdullah Al Doghaither, member of the board of directors
and General Manager of Riyadh Company for Construc-
tion, explained that, “The interest of my company to be in
the Forum is for several reasons, notably the geographi-
cal size of the Kingdom, its size of population and its con-
centration, its religious significance, its strength of tour-
ist destinations and the weight of its tourist-time, which is
significant compared to the models of tourism throughout
the world. Therefore these projects and these aspirations
and attitudes are there to create a tourist industry in the
Kingdom which is worthy of support and participation,
also, because it has a promising direction in the national
economy and productivity.
Al Doghaither continued, “Our first experience in par-
ticipating in the forum last year, had brought positive re-
sults, which has resulted in our keenness to be present this
year also.” He pointed out that there are benefits to derive
a great company to participate in this constructive forum,
which is dependent on the diversity of investments between
the transport and distribution, real estate, and so on.
Mr. Ibrahim Abdulaziz Al-Rashed, General Manager of
Corporate Development Group of resorts explained that
his participation in the Forum comes from being the head
of the Jeddah Chamber of Tourism, as well as being the
vice-chairman of the National Tourism Committee. He His Royal Highness Prince Sultan bin Salman
emphasized his support to the forum since it embodies con-
cepts that reflect the reality that deserves the prestige of the tion from its partners is very encouraging that led to enter
Kingdom, including the success it had achieved last year. into this area, and we wish all the investors involved will
He wished to attend the Forum this year also to enrich his lead to advancing the development and prosperity of the
experience in the economic vision and the ethics of tourism Kingdom. “ On his part, Mr. Khalid Bin Abdul Mohsin
that can promise future of tourism in the Kingdom. Al Hokair, deputy general manager of Al Hokair Group
As for Mr. Mohammad Al Sehli, chief executive of Al said that the Forum of Travel and Tourism Investment is
Safowa Company for Real Estate Investment and Develop- of great importance to the workers in the field of tourism
ment Company, he said that his concerns form the forum in the kingdom.
stem from the importance of its success last year and as it In the same context, Mr. Ziyad Ahmed Bin Mahfouz,
is being held under the auspices of the SCTA and follow-up Chairman of the ELAF Group of Tourism and Travel ex-
by its officials, saying: “Our sponsorship of this Forum is pressed optimism about the Forum that will produce re-
our duty as a company specialized in “timeshare” and we sults in travel and tourism investment, saying: “Being a
expect success in terms of its visions and ideas, as well as in company specialized in hotel management and tourism
terms of how participants were eager to identify the com- and travel we are interested as the Forum is convening
panies working in the travel and tourism sector, including global a forum of international speakers, who carry a great
companies in the market to contribute to the time, a sys- deal of experience and will discuss on how to develop the
tem that we have been waiting a long time to evolve since tourism sector in the Kingdom. All of which goes in the
its legislation. The Commission’s commendable coopera- promotion of the national tourism.”

CHINESE COMPANIES TO SAUDI ARABIA SEES HUGE DEMAND

BUILD MAKKAH MONORAIL
S audi Arabia and China have signed a
raft of agreements, including a deal
to build a monorail in the Holy City of
Makkah. Custodian of the Two Holy
Mosques King Abdullah bin Abdulaziz
and Chinese President Hu Jintao, who
arrived in Riyadh on Tuesday, with a
mission to strengthen strategic ties be-
tween the two countries, signed bilateral
agreements, especially in the oil and pet-
rochemical sector.
The agreements included cooperation
in oil, gas and mining; in the field of
health; on quality inspection and stan-
dards of goods and services and a memo-
randum of understanding (MoU) to set
up a chapter of King Abdulaziz Public
Library in China, besides the rail plan.
The agreement on the Makkah mono-
rail project was signed by Prince Miteb,
Minister for Municipal and Rural Af-
fairs, with the China Railway Company.
The project will link the holy sites in
Makkah, Mina, Arafat and Muzdalifah.
It will cost SR6.65 billion and will be
implemented in two years. Thirty-five%
of the project’s capacity would be used
during the next Haj and the full capacity
two years later.
King Abdullah expressed his desire to
further strengthen Saudi-Sino relations.
“China was the first country I visited
after becoming the king,” Abdullah told
the Chinese President. Hu commended
King Abdullah’s efforts to strengthen
relations. “We appreciate the continuous
contacts between leaders and officials of
the two countries,” he added. The two
leaders called for a just and comprehen-
sive Middle East peace settlement that
would ensure the Palestinians an inde-
pendent state.
FOR HOTEL, FURNISHED APARTMENTS
H otels and furnished apartments in Saudi Arabia have achieved an oc-
cupancy rate of 50.6 percent and 58 percent respectively during 2008
against 50.8 percent and 50 percent the previous year, the Tourism Informa-
tion and Research Center of the Saudi Commission for Tourism and Antiqui-
ties (SCTA) said in its annual accommodation statistical report.
The report said 24,016,916 hotel and 24,749,543 furnished apartment rooms
were occupied last year against 24,960,318 hotel rooms and 15,629,404 fur-
nished apartment rooms in 2007.
According to the report, hotel occupancy during January, which coincid-
ed with the pilgrimage season in 2008, reached 57 percent with 2,246,513
rooms fully booked. Occupancy of furnished apartments reached a peak of
64.2 percent last August because of the summer vacation. The report said,
Makkah came first with about 15.6 million rooms, Madinah second with 3.7
million rooms, Riyadh third with 1.6 million rooms and the Eastern province
fourth with 1.2 million rooms.
Makkah maintained its lead position in the occupancy (59.1 percent) of
furnished apartments with 9.8 million rooms occupied followed by the East-
ern province (56.8 percent) with 3.2 million rooms occupied. Madinah came
third and Riyadh fourth.

TW/saudia.indd 3 4/8/09 5:07:42 PM

 ❒ AMERICAN EXPRESS
4 Travel World of Saudi Arabia

A Warm and Timely Welcome given Galileo Set for Major

by Corporate Travel Agencies

that for most companies in the Mid-
dle East, travel and entertainment is
often the third largest operating ex-
pense, of which air travel is the larg-
est cost item. These experts add that,
travel agencies spend a great deal of
money extending credit facilities to
their clients.
With the recent changes in BSP the
actual cost in time, resources and the
cost of funding has resulted in Travel
Agents having their revenues greatly
reduced.
Cash flow for travel agencies is re-
ducing daily, as they wait for extend-
ed periods before companies settle
their outstanding and often overdue
Presence at Saudi
Travel & Tourism In-
vestment Market 2009
(CTA) is a cardless lodge account
solution for Corporate Travel Agen- Leading GDS provider
cies helping them to free-up valuable
cash-flow that would otherwise have
to showcase travel
been used to fund their clients credit technology at annual
accounts. “This is a timely introduc- forum
tion to the market”, says Fahad Al
Guthami, Chief Operating Officer
of American Express (Saudi Arabia)
Limited.
Mr. Al Guthami, further added that,
“we have been very busy responding
to requests from companies that are
aware that we have introduced this
product in Saudi Arabia. Everyone
benefits, we become the supporting
financial arm to the Travel Agency
and provide a single point of contact

R
Fahad Al Guthami, Chief Operating Officer of
American Express (Saudi Arabia) Limited
credit accounts.
In a bid to support the travel trade for client reconciliation queries”. He iyadh, Kingdom of Saudi Ara-

I n the current global economic cli-
mate they say ‘cash is king’ but
saving ‘time’ and ‘money’ is key to
Travel Agents and their corporate
clients.
Financial experts are in agreement
Travelport KSA Invests in Aspiring Travel Professionals
GDS provider partners with local universities to prepare
young Saudi nationals for career in travel trade
in Saudi Arabia, American Express
has launched their Corporate Travel
Account (CTA). ‘It is a product that
allows travel agencies to breathe
again’, said one travel agency.
“The Corporate Travel Account
added, “ Travel Agents are now bet-
ter equipped to focus on what they
do best “being travel experts and
servicing their clients” without hav-
ing to act as a bank as well.
The Team
bia: 8 April, 2009 – Travelport,
one of the world’s leading providers
of global distribution systems (GDS)
and operator of the Galileo plat-
form, has announced its participa-
tion in the Saudi Travel & Tourism
Investment Market (STTIM) 2009.
Taking place in Riyadh from April
12-16th under the patronage of His
Royal Highness Prince Salman Ab-
dulaziz Al Saud, Governor of Ri-
yadh, the annual forum will bring
together leaders from the global
travel industry to focus on oppor-
tunities within Saudi Arabia’s fast-
growing travel and tourism sector.
Marking its debut at the event since
it began direct operations in Saudi
Arabia, Travelport will be highlight-
ing the power of its renowned Galileo
booking system, as well as the com-
prehensive training and support the
company provides to the Kingdom’s
travel agent community.
Lending his expertise in travel
technology, Mr. Fazal Muhammed,
Travelport’s Senior Director in
Saudi Arabia, will deliver a presen-
tation April 14th on the importance
of technology within the Kingdom’s

R
iyadh, Kingdom of Saudi Arabia: xx April, 2009 – Travel-
port GDS, one of the world’s leading providers of global
distribution systems (GDS), operating both the Galileo and
Worldspan platforms, has announced that is strategically in-
vesting in travel technology training to prepare Saudi nation-
als for a career in the travel trade.
Recognizing the importance of education within the King-
dom’s growing travel sector, Travelport is working with sev-
eral local colleges and universities to equip the next generation
of Saudi travel professionals with essential skills in the latest
GDS technology.
As part of the initiative, students enrolled in travel and tour-
ism programmes at major educational institutions including
King Abdul Aziz University, Prince Sultan College, Al Alamiah
Institute and the College of Technology, are being offered spe-
cialized training courses in travel technology, including Trav-
elport’s flagship Galileo platform.
Through the development of these important skills, Travel-
port believes that Saudi nationals can enhance their employ-
ability within the Kingdom’s evolving travel industry, which
travel sector, exploring how agen-
is leveraging advanced GDS technology to create operational cies can leverage the power of the
efficiency and better serve customers. GDS to create a seamless travel ex-
“Travelport is committed to skills development and employ- perience.
ment among Saudi nationals and aims to empower local com- “We very much look forward to our
munities by developing a productive workforce armed with presence at STTIM as it is an ideal
the right tools to succeed,” said Fazal Muhammed, Travelport platform to highlight Travelport’s
GDS’s Senior Director, Saudi Arabia. investment in Saudi Arabia and the
“GDS technology is vital to the travel industry and therefore important role that GDS technology
it is important that young Saudi graduates are up-to-speed with can play in helping the Kingdom
the latest systems so that they can enter the industry seamlessly achieve its ambitious travel and
and excel in their new careers,” he added.
tourism goals,” said Muhammed.
With one of the youngest and fastest-growing populations in
The Galileo by Travelport stand at
the world, providing employment opportunities for youth has
STTIM will be located in the main
become a top priority within Saudi Arabia, with new initia-
exhibition hall, where senior execu-
tives being introduced by the government to help integrate the
tives from the company will be on
Kingdom’s young citizens into the labour force.
hand to meet with customers and
One of the world’s leading providers of global distribution
members of the travel trade.
systems (GDS), Travelport boasts state-of-the art training cen-
ters across the Kingdom and provides direct service and sup-
port to KSA travel agents, including a 24/7 help desk.

TW/saudia.indd 4 4/8/09 5:07:46 PM

 Travel World of Saudi Arabia NEWS ❒
5

TW/saudia.indd 5 4/8/09 5:07:48 PM

 ❒ AVIATION
6 Travel World of Saudi Arabia

‘BEST BUSINESS CLASS’ SKYTRAX SAUDIA TO HAVE

AWARD FOR ETIHAD AIRWAYS EXTRA 131 FLIGHTS

try, it is heartening to see that Etihad

are seeking to build passenger loyalty
by creating a raft of quality product and
service standards that a customer will
genuinely want to come back to.”
Peter Baumgartner, Etihad Airways’
chief commercial officer, said: “In the
last year, Etihad has invested sub-
stantially in its business class product
and service, both in the air and on the
ground, and we are justifiably proud to
know that the award was selected by the
airline industry’s most important audi-
ence - its customers.”
During the last 18 months, Etihad Air-
S audi Arabian Airlines had-
operated 101 extra domestic
flights and 30 international flights
as part of its 11-day “Spring Vaca-
tion” operation plan.
The plan endorsed by Khaled A.
Almolhem, Saudia Director Gen-
eral, aims to meet the growing de-
mand for seats by holidaymakers,
Abdullah Bin Mushabab, Assis-
tant Director General for Public
Relations, said.
He said the plan drawn up by the
Sales Department covers 101 extra

E
tihad Airways, which began fly-
ing less than six years ago, has
won the award for having the
best business class in the world following
a global poll by 16 million air travellers.
The national airline of the UAE also won
the world’s best business class catering
award.
The annual World Airline Awards, run
by UK-based consultancy Skytrax, was
conducted during a 10-month period
among 97 different nationalities from
around the world.
The public poll took into account all as-
pects of the air travel experience - on the
ground, at the airport and on-board - as
well as the quality of customer service
delivered by each airline’s staff.
Etihad’s business class was placed fifth
in the 2008 Skytrax survey and tenth in
2007. The 2009 award was presented to
the Abu Dhabi-based airline at a special
ceremony held in Hamburg, Germany.
Edward Plaisted, chief executive of
Skytrax, said: “For Etihad Airways to
win the accolade of having the best busi-
ness class experience when the airline
flew its first aircraft just over five years
ago is a remarkable success. This cat-
egory of the awards is one of the most
closely contested, and an area of great
competition amongst the world’s lead-
ing airlines.
“These awards clearly demonstrate the
huge value of Etihad’s desire to focus
and invest in quality customer service.
“At a time of global financial crisis and
its inherent impact on the airline indus-
ways has progressively introduced a new
in-flight service style, seeking to provide
the airline’s premium customers with
service individually tailored to their
needs.
Etihad Airways’ business class cabin
offers passengers a fully flat bed on ev-
ery aircraft in the airline’s fleet of 29
wide-bodied aircraft.
Mr Baumgartner added: “Whilst our
flatbed and new inspired service are
clearly the focal points, we believe it is
the consistency and high quality of the
end-to-end travel experience we are able
to offer our business class customers that
really make us stand out.”
Business class passengers can take ad-
vantage of an in-seat massager and more
than 600 hours of on-demand entertain-
ment provided via 15 inch screens.
domestic flights to Riyadh, Jeddah,
Dammam, Jizan, Abha and Qas-
sim besides 30 international flights
from Riyadh-Jeddah to Kuwait,
Cairo, Alexandria and Beirut. He
said the total accommodation ca-
pacity of the extra domestic flights
is 24,396 seats and 8,936 seats on
international flights. He said in
drawing up its operation plan, the
airlines not only eyes financial re-
turns, but also passenger demand
during vacation seasons. The de-
mand for seats, he said, increases
during the half-term school break
as many families exchange visits
and also perform Umrah and visit
the Prophet’s Mosque.

KKIA to reflect the economic importance of Inaugural Bahrain Air flight arrives
the Kingdom and the grandure of Riyadh at Abu Dhabi International Airport
K ing Khalid International Airport of Riyadh will be redeveloped to reflect the
economic importance of the Kingdom and the grandeur of the Riyadh region,
as disclosed by His Royal Highness Prince Sultan bin Salman, president of Saudi
Commission for Tourism and Antiquities (SCTA), stressing on the importance of
developing the King Khaled International Airport in Riyadh to transform the city
into a hub of integrated economic services and to achieve the aspirations of the ben-
eficiaries of the services worthy of the Kingdom and its capital city, Riyadh.
These initiatives follow the directions of the Custodian of the Two Holy Mosques,
Prime Minister and HRH the Crown Prince, Deputy Premier, Minister of Defense
and Aviation and Inspector General and the Chairman of the Board of Civil Avia-
tion, and His Royal Highness the 2nd Deputy Prime Minister.
In this connection a meeting was held on Thursday (April 2) in the capital by His
Royal Highness Prince Sultan bin Salman President of SCTA who is also a member

of the Governing Council of the Civil Aviation Authority, and chairman of the su-
pervisory committee for the development of King Khaled International Airport in
Riyadh. Present in the meeting were the officials of the Maintenance of King Khalid
International Airport, attended by the Director of the airport, Eng. Saad Al Tasan
and the President of the executive company Saudi Arabian Aircraft Industry, Ali
Mul’at, the Director of Maintenance, Eng. Nader Khalawi, and a number of officials
in the management of the airport.
HRH was briefed during his tour of the interior spaces of the airport facilities,
including the services and equipment and aircraft maintenance, about the future
needs for the management of aircraft maintenance and the airport. HRH also held
another meeting with the Director of the airport along with other departments’ of-
ficials.
The Prince said that the supervisory committee for the development of King Khaled
International Airport is working in partnership with a number of actors on the de-
velopment of the airport, on the basis of a signed contract with the Fraport AG,
which is developing the airport and its operation in cooperation with the Depart-
ment of the airport during the transitional period in preparation for the transfer
of the airport to an independent entity operating on commercial basis. He pointed
out that the development process represents a qualitative leap for the airport as a
destination of the economic capital of the Kingdom of civilization.
A
bu Dhabi, United Arab Emirates, 30 March 2009: Abu Dhabi International
Airport has welcomed the first Bahrain Air passenger plane at Abu Dhabi
International Airport. The airline will initially operate nine flights per week
from Abu Dhabi, with plans to increase frequency to double daily in the medium
term. The aircraft touched down at 17.10, March 29, and was saluted by water can-
nons to the delight of its passengers.
To mark the occasion, ADAC hosted a welcome event attended by dignitaries, in-
cluding the Ambassador of the Kingdom of Bahrain and Sheikh Mohammed Bin
Abdulla Bin Hamad al Khalifa, Bahrain Air Chairman.
Mohammed Al Bulooki, Vice President, Airline Marketing and Aeronautical Rev-
enue, reiterated ADAC’s commitment to support airlines wishing to establish opera-
tions from Abu Dhabi International Airport.
He said: “As Abu Dhabi’s diverse population continues to grow, so does the de-
mand for air travel. At ADAC, our aim is to offer our guests choices and options on
different airlines with different products. Having competitive airlines at our airports
further boosts our ability to better serve Abu Dhabi and the UAE. We are delighted
that Bahrain Air has chosen Abu Dhabi, as the airline perfectly complements our
current mix of services and destinations”.

TW/saudia.indd 6 4/8/09 5:07:49 PM

 Travel World of Saudi Arabia AVIATION ❒ 7

Singapore Airlines set to increase MALAYSIA AIRLINES

frequency to Abu Dhabi Airport by 133% REDUCES
A bu Dhabi Airports Company, the operator of Abu Dhabi Interna-
tional Airport, has welcomed today’s announcement by Singapore
INTERNATIONAL FUEL
SURCHARGE

S
Airlines that from 15 March 2009, daily flights will link the UAE capital
and the Asian city-state of Singapore . ubang: Malaysia Airlines has slashed fuel surcharg-
The carrier’s existing three-times a week service between Singapore es on international flights by as much as 73% after
and Abu Dhabi will go daily as part of plans that will also see Singapore taking into account the decline in fuel prices, com-
Airlines extend its network, through Abu Dhabi , by offering flights to petitive pressures and the need to boost air travel during
Kuwait City four-times a week - on Tuesdays, this period of economic slowdown.
Thursdays, Saturdays and Sundays. Effective 30 January, the national carrier will remove fuel
While the aviation business in other regions of the world are experi- surcharge from its Singapore and Brunei flights. There has
encing slowing growth, the Middle East region, and the Emirate of Abu also been a worldwide reduction of up to 54% in fuel sur-
Dhabi in particular, continues to outperform global trends as its avia- charge to/from across ASEAN.
tion infrastructure provides the platform for the sustained and robust In addition, by 1 February fuel surcharge on flights from
growth. China will be reduced up to USD100, flights from Austra-
This is reflected in Abu Dhabi International Airport ’s consistent 30 per- lia and New Zealand reduced up to USD210, and flights
centile average growth of passenger traffic over the last two years. from Middle East will see a drop of up to USD150.
“Clearly, the increased frequencies demonstrate the confidence airlines have in Abu Dhabi ’s grow- Africa and North America flights will also see a reduction
ing status as a natural connecting point between East and West, as well being a key regional hub for of up to USD160 and USD185 respectively.
international airlines. ADAC continues to make every effort to increase the number of airlines and Malaysia Airlines’ Commercial Director, Dato’ Rashid
frequencies operated from the airport in order to better serve all our passengers and partners.” added Khan said, “We have always offered competitive fares that
are benchmarked against our competitors on a route by
Bulooki.
route basis. The latest revision in fuel surcharge is to en-
Lim Meow Seng, General Manager Gulf of Singapore Airlines said: “Singapore Airlines is happy to
sure even more competitive pricing.
be able to increase our frequency on the Abu Dhabi-Singapore route to daily, while also adding Kuwait
“Our stand is this: the total amount the customer pays
to our destination network. must be competitive, whether it’s the fares alone or fares in
combination with the fuel surcharge. What’s important is
the total sum of the parts.”Malaysia Airlines had reduced
NEW MUSCAT AIRPORT TO BE READY BY 2011 fuel surcharge for domestic travel within Malaysia on 14
January and earlier reduced fuel surcharge for interna-

M uscat is working on a $1.4 billion airport
to meet the burgeoning passenger traffic.
The airport will be ready by 2011.
Plans for the new project include a northern
runway, taxiway system, aprons, roads, a termi-
nal building, a 90 metre air traffic control tower
and ancillary buildings.
In 2008, passenger traffic through Muscat
International Airport increased to about 3.2
million, up 18% over 2007. The new airport is
expected to accommodate around 12 million
passengers.
The existing runway will be upgraded and
supplemented with a new runway which will be
able to take the world’s largest passenger plane,
the Airbus 380. The terminal will be built be-
tween the airport’s runways. It will have a floor
area of 290,000 square metres and connected to
the existing terminal by a rail link.
Six firms have been shortlisted by the Ministry
of Transport and Communications to build the
$1.4 billion airport terminal.
It has been reported that the low bidder is a
consortium of the local Galfar Engineering &
Contracting Company and India’s Larsen &
Toubro.
tional travel from Malaysia to Korea, Japan, Hong Kong,
Paris, Germany and from other points of sales to various
destinations. Oil prices have fallen by almost three-quar-
ters since hitting a record high in July of USD147 per bar-
rel. Yesterday, jet fuel which is higher priced compared to
crude oil was trading at USD55 per barrel. Despite this,
Malaysia Airlines’ fuel costs are still higher compared to
when surcharge was first introduced in 2004.
“Fuel remains our biggest cost and our fuel bill for
FY2008 will be higher than FY2007 as the fuel surcharge
only covers about 30% of the fuel cost,” he said.
Malaysia Airlines currently operates 2X weekly flights
between Jeddah and Kuala Lumpur on Mondays and
Thursdays.

Frankfurt Airport Summer Timetable 2009:

FRA is Your Gateway to 304 Destinations in 106 Countries
E
ffective March 29 when Europe changes to daylight saving time, Frankfurt
Airport’s Summer Timetable 2009 will feature 4,400 passenger and 210 cargo
flight departures per week. This represents a slight 4.0 percent reduction in
the number of flight offerings compared to last year’s summer schedule. However,
passenger flights will decline by only 3.4 percent and intercontinental traffic will slip
by only 0.6 percent – remaining almost at the same level as in 2008.
Absent from Frankfurt Airport (FRA) for many years, Pakistan International Air-
lines will reintroduce scheduled services twice a week to Lahore and Karachi, while
Air Seychelles will fly once a week to Mahe, the capital of this island nation in the
Indian Ocean. Air India is extending its daily Mumbai-Frankfurt and Delhi-Frank-
furt flights to New York (Newark) and Chicago. Air India has recently designated
FRA as its European hub. Condor will suspend its flights this summer to Recife,
Brazil. Eritrean Airlines will cancel its weekly connection to Asmara, thus ending its port in Istanbul, Turkey. Carpatair will discontinue its service to Timisoara, Roma-
service to Germany completely. However, Lufthansa will continue serving the nia, thus ending its representation in Frankfurt. Estonian Air will also stop flying to
Eritrean capital thrice weekly via Jeddah, Saudi Arabia. Furthermore, Lufthansa FRA this summer, but Lufthansa will continue to offer daily flights to the Estonian
will offer nonstop flights from FRA to Ethiopia’s capital of Addis Ababa in the Horn capital of Tallinn. Air France will delete Lyon from its FRA schedule, but the French
of Africa. metropolis will remain linked to FRA via four daily Lufthansa flights.
In European traffic, the Belgian-based carrier VLM will fly to FRA for the first Particularly noteworthy will be Lufthansa’s expansion of flight offerings to the
time, offering 17 flights per week to the new destination Antwerp (www.antwerpen. Arabian Peninsula from 30 to 47 connections per week. At the start of the 2009 Sum-
be) on the North Sea coast. Lufthansa will add two new Polish destinations to its mer Timetable, Lufthansa will serve the Saudi Arabian cities of Jeddah and Riyadh
FRA timetable: Rzeszow (www.erzeszow.pl) five times per week and Poznan (www. with daily nonstop connections. Flights to Muscat, Oman, will also be offered this
poznan.pl) daily. Sun Express will offer daily flights to the new Sabiha Gokcen Air- summer via Abu Dhabi and Bahrain.

TW/saudia.indd 7 4/8/09 5:07:50 PM

 ❒ AVIATION
8 Travel World of Saudi Arabia

LUFTHANSA EXPANDS ROUTE ETIHAD EXTENDS

CODESHARE WITH
NETWORK FOR SAUDI ARABIA BRUSSELS AIRLINES

In addition to this growth, Lufthansa

E tihad Airways is to extend further
its expanding global network by
providing its customers with access for
will be operating three extra weekly
the first time to destinations in Spain,
flights from Dammam to Frankfurt dur-
following the expansion of its existing
ing July and August.
codeshare agreement with Brussels
Rolf Koller, General Manager Luf-
Airlines of Belgium.
thansa/ SWISS, Saudi Arabia and Bah-
Under the deal, which comes into
rain said: “Our confidence in the Saudi
effect on March 29, the Abu Dhabi-
Arabian market is in an all-time high as
based airline will place its two-letter
evidenced by the increase in our opera-
‘EY’ code on Brussels Airlines’ flights
tions, taking into account that there is a
from the Belgian capital to the Span-
global economic slowdown. We are an-
ish capital city of Madrid as well as the
ticipating a healthy growth in air traffic
Catalan city of Barcelona. The agree-
demand between KSA, Germany and
ment also includes the city of Birming-
Switzerland. There is no better way to
ham in the United Kingdom.
reiterate our strong market position in
In turn, the extended codeshare
the Saudi market but now.”
agreement will give air travellers from
The uniqueness of travelling via Luf-
the three European cities access, via
thansa/SWISS is that passengers of ei-
Brussels, to Etihad’s home base of Abu
ther airline from the Kingdom of Saudi
Dhabi and beyond it to many inter-
Arabia can benefit from a combinable
national destinations on the airline’s
price structure. Apart from the price,
global network in the Middle East, Af-
passengers are assured of a wide net-
rica, Asia and Australia.
work which translates to more choices,
James Hogan, Etihad Airways’ chief
good products, trusted brand, fleet of
executive, said: “Brussels Airlines rep-
modern aircraft and an exceptional fre-
resents one of our most established and
quent flyer programme.
successful codeshare agreements. Over
Travellers from the Kingdom can also
Rolf Koller Abdulaziz Mangera time, the agreement has evolved in line
avail of the new offer from Lufthansa -

B
ucking the downward trend, Luf-
thansa announced that it is in-
creasing the capacity on its routes
from Saudi Arabia to Germany by al-
most double as per March 29. The addi-
tional frequencies will allow Lufthansa
to fly daily from Riyadh and Jeddah to
its hub in Frankfurt with the beginning
of the summer schedule.
Together with Swiss International Air
Lines, the total frequency per week ser-
vicing passengers from Riyadh and Jed-
dah is upped to 11 for each destination
with seven from Lufthansa and four
from SWISS. This augurs well for cus-
tomers from the Kingdom as the air-
lines offer more flexibility and choices of
flights to its hub in Frankfurt and Zu-
rich to onward destinations in Europe
and Intercontinental.
Both Lufthansa and SWISS, operat-
ing a total of 29 flights from Saudi Ara-
bia and Bahrain, are the only European
carriers which jointly connect all major
gateways in Riyadh, Jeddah and Dam-
mam in KSA and in Bahrain. All flights
operate with a three-class onboard ser-
vice.
“Buy 1 Get 1 Free” return ticket travel
offer in Economy Class from Jeddah or
Riyadh to select destinations in Europe.
Starting from SAR 2390, individuals can
fly to Germany, London, Manchester,
Paris and Vienna and for SAR 2590 to
Amsterdam, Barcelona, Brussels, Dub-
lin, Geneva, Innsbruck, Linz, Madrid,
Milan, Nice, Paris, Prague, Salzburg,
Venice and Zurich, prices exclude taxes
and surcharges. Booking and sales peri-
od is effective from now till 15 April 2009
and valid for travel from 29 March to 30
May. Passengers can book their tickets
through travel agents or online.
with our own ambitious expansion
plans, opening up markets to which
our airline has previously not had ac-
cess.
MALAYSIA AIRLINES IN
CODE-SHARING WITH
INDIA’S JET AIRWAYS
M
alaysia Airlines (MAS) expects
to capture about 10 percent of
the untapped traffic potential val-
ued at RM10 million to RM12 mil-
lion (RM1=US$0.2736) annually from
India to Kuala Lumpur following a
code-sharing agreement with India’s
Jet Airways. “If you look at the over-

AIR ARABIA NET OMAN AIR TO SPREAD

all multiplier effect of the such agree-
ment, beyond Kuala Lumpur and
India, it can bring in between RM30
WINGS
PROFIT UP 35.6%
million and RM40 million for MAS in
revenue,” said MAS chief executive of-

A O
ir Arabia, the Middle East and North Africa’s first
and largest low-cost carrier (LCC), has announced
its financial results for 2008.
The company achieved a net profit of Dhs510 million
for the financial year ending December 31, 2008, up
35.6% over Dhs376 million in 2007. The carrier posted a
turnover of Dhs2.066 billion in 2008, up 61%. Passenger
average load factor -- passengers carried as a proportion
of available seats -- stood at 85%. The airline carried 3.6
million in 2008, +33% over 2007.
Sheikh Abdullah Bin Mohammad Al Thani, Chairman
of Air Arabia, said: “2008 was a landmark year for Air
Arabia, and this is reflected in our robust financial re-
sults.
Therefore, the Board of Directors has proposed distrib-
uting a 10% cash dividend to the company’s sharehold-
ers, which allows them to share in Air Arabia’s success
while maintaining sufficient capital to ensure the imple-
mentation of the carrier’s long-term growth strategy.”
ficer Idris Jala.
man Air will fly non-stop to four more destinations in The airline’s total interline revenue
Europe and Asia this year. They include Frankfurt and was RM680 million per annum, he
Paris in the West and Colombo and Male in the East. said. The Jet Airways-MAS partner-
Chief executive officer Peter Hill said August marks the com- ship will work towards expanding and
mencement of our wide-body fleet acquisition plan when we strengthening the hub and spoke net-
take delivery of the first of seven brand new Airbus A330 air- work and allow MAS to capture un-
craft. tapped traffic from secondary points
“With the introduction of these services we will be providing in India through the Mumbai, Delhi,
a massive increase in capacity from Europe to Oman, designed Chennai, Bangalore and Hyderabad
to boost the country’s rapidly growing appeal to the discern- on MAS’ network, Idris told report-
ing traveler,” he said. This year Oman Air will take delivery ers after signing the agreement here
of two Airbus A330-200 aircraft in a two-class business and Wednesday.
economy layout, and two Airbus A330-300 aircraft featuring The code-sharing and network-wide
first, business and economy classes. reciprocal frequent flyer partnership
Airline’s vice-president commercial Barry Brown said we sealed after two years of discussions
will commence flights to Frankfurt on September 17 initially will take effect from March 3 while
with six services per week and we will inaugurate services to tickets can be purchased from Feb 25
Paris on October 11 with four flights per week. “Sri Lanka and onwards. Arrivals from India last year
the Maldives will commence on October 12 with four weekly amounted to 550,000, a 34 percent in-
services offering convenient connections to not only Paris and crease from 2007.
Frankfurt but also our daily London Heathrow flights.

TW/saudia.indd 8 4/8/09 5:07:52 PM

 Travel World of Saudi Arabia AVIATION ❒ 9

QATAR AIRWAYS UNVEILS ROBUST EXPANSION PLANS

Carrier Lines Up Six New Routes For Northern Winter 2009 Schedules
Sydney, Melbourne, Goa And Amritsar Come On Line During Year
European Network Boosted With Two Additional Routes

Q
atar Airways announced plans
to launch scheduled flights to
Australia and further expand
its operations in India and Europe with
new routes from the start of the North-
ern Winter 2009 schedules.
Flights to the Australian cities of Syd-
ney and Melbourne, together with new
services to Goa and Amritsar in India,
and two new European services are being
earmarked over the next nine months.
In addition, the Doha-based carrier
will increase frequency to selected des-
tinations across its global network from
the beginning of the Northern Summer
2009 schedules on March 29. The expan-
sion was announced today at ITB Berlin,
the world’s largest travel and tourism
show being held in the German capital
this week.
Qatar Airways will also step up its Eu-
ropean presence with two new routes,
which are currently being finalised.
The airline’s first new route launch of
2009 will be daily flights between Doha
and Houston which, at just under 17
hours, will be one of the longest non-stop
flights in the world.
Beginning March 30, the Houston
route will feature Qatar Airways’ new
fully flat Business Class seats deployed
on its two Boeing 777-200 Long Range
aircraft, which the airline took delivery
of over the past six weeks.
The award-winning Doha-based airline
currently has on order more than 200
new Airbus and Boeing aircraft worth
over US$40 billion.
“Qatar Airways’ robust expansion is
continuing undeterred by the current
economic climate,” said Chief Executive
Officer Akbar Al Baker, addressing a
packed press conference on the opening
day of ITB Berlin.
“Sydney and Melbourne have been on
our radar screen for many years. We
can finally look forward to entering the
Australian market with vigour as we
will have the aircraft to serve this highly
popular market non-stop from Doha.
Al Baker said Europe was strategically
important for Qatar Airways, highlight- economic meltdown. capacity from March 29 to eight cities
ing the need to widen its market pres- “With new aircraft joining our fleet at – Geneva, Kuala Lumpur, Manila, La-
ence with the addition of two new routes an incredible rate of one a month for the gos, Muscat, Mashad (Iran), Tunis and
over the next nine months. foreseeable future, we are confident go- Algiers. The frequency increases will see
“Our tremendous growth is part of a ing forward, able to consolidate our po- the Philippines capital of Manila being
long-term strategy to significantly build sition by increasing frequency on exist- served with two daily flights, up from
up our portfolio of routes and fleet size,” ing routes and introducing new routes to the current 11 services a week; Nigeria’s
he added. give passengers greater choice. commercial capital of Lagos going from
“Qatar Airways continually identifies “Qatar Airways is well poised to face five services a week to daily; and capac-
new opportunities around the world to the challenges ahead. We have a long- ity to the Omani capital of Muscat rising
better serve the travelling public and is term vision demonstrated by today’s an- from 15 to 21 flights a week.
able to easily shift capacity according nouncement to build on our highly suc- With the opening of the New Doha In-
to market conditions. As a network hub cessful young operation – a remarkable ternational Airport scheduled for 2012,
airline, Qatar Airways does not rely on feat for an airline which launched just Qatar Airways plans to increase its glob-
traffic from any specific markets, so we 12 years ago.” al network to beyond 100 cities world-
are largely immune from the circum- In addition to the route expansion, wide.
stances surrounding the current global Qatar Airways is gradually stepping up

Emirates to launch A380 service

DIRECT FLIGHTS FROM
TUNISIA’S DJERBA
ISLAND TO GENEVA,
to Bangkok and Toronto ZURICH AND NANTES

E mirates airline today announced it will introduce its double

decker A380 aircraft on its Bangkok and Toronto routes.
Effective 1st June 2009, the aircraft will debut in Canada while
the new Thai route extends the aircraft’s presence in Asia after
the successful launch of the A380 on Sydney and Auckland in
February.
“We are extremely pleased to announce the introduction of
the A380 for our Toronto and Bangkok services. Our Toronto
route has had consistently high demand since the thrice weekly
service was launched two years ago. The A380 will allow Emir-
ates to address some of the unmet need in Toronto while on
Bangkok, the A380 will help support the Thai government’s
new tourism initiatives,” said Emirates President Tim Clark.
The change on both services will provide a capacity increase
of about 30% for each route.
The new aircraft routes also offer strengthened support for
popular transit markets- with the A380 now servicing London
Heathrow, UK tourists travelling to/from Thailand can enjoy a
seamless A380 experience while for Canada, the change means
increased access to Dubai and the Gulf region.
Emirates A380’s ground-breaking inflight product include
onboard shower spas in the First Class cabin featuring signa-
ture products by the airline’s premium spa brand, Timeless
Spa. The onboard lounge for First and Business class custom-
ers mirrors the ambience of an executive club and includes a
bar with a wide range of beverages and canapés.
With flat-bed massage-equipped private suites in First Class,
a new generation of intelligent seating and flat-beds in Busi-
ness Class, mood-lighting, and a second-to-none inflight enter-
tainment system featuring over 1,000 channels of on-demand
entertainment, the Emirates A380 introduces a new level of
comfort and luxury.
It is set in a three-class configuration (14 First, 76 Business
and 399 Economy Class seats) and spread over two levels with
the upper deck dedicated to First and Business class passen-
gers.
Services to Toronto on EK 241 depart Dubai at 09:55 hours,
arriving in Toronto at 15:45 hours. EK 242 departs Toronto at
21:40 hours arriving in Dubai at 18:35 hours on the next day.
Services are offered on EK 241 and 242 on Mondays, Wednes-
days and Fridays.
Services to Bangkok on EK 372 depart Dubai at 09:40 hours,
arriving in Bangkok at 19:00 hours. It turns around as EK 373
departing Bangkok at 21:25 hours, arriving in Dubai at 00:30
hours the next day. The Bangkok service operates daily.
Effective 1st June 2009, Emirates will operate five A380s on
the following routes: Dubai-London Heathrow (daily), Dubai-
Sydney/Auckland (daily), Dubai Toronto (three times weekly)
and Bangkok (daily). The airline will accept another four A380
aircraft into its fleet in the financial year of 2009/2010 and has
announced it will introduce services to Seoul in December.
T unis, March 5, 2009 - Djerba’s
international airport is getting a
facelift. In addition to the setting up
of moving walkways, the airport’s
VIP lounge will also benefit from a
renovation program.
All in all, some 13 million dinars
have been earmarked for the air-
port’s refurbishing. Direct flights
will link Djerba to the cities of Gene-
va, Zurich and Nantes. Djerba Inter-
national airport, one of Tunisia’s 9
airports provides 20% of Tunisair’s
traffic.
The airport which is used by 66
airlines has witnessed a traffic esti-
mated at 25,288 flights in 2008. The
number of passengers going through
the airport has reached 2 million 624
thousand in 2008.
A leading tourist destination in
Tunisia, the island of Djerba was
ranked in 2008 as the world’s best
tourist destination by the American
travel guide, Trip Advi.

TW/saudia.indd 9 4/8/09 5:07:54 PM

 ❒ NEWS
10 Travel World of Saudi Arabia

Mosaid Travel signs GDS agreement with Travelport MAKKAH-MADINAH

Renowned Saudi Travel Agency Converts to Galileo GDS RAILWAY PROJECT

J
ON FAST TRACK

eddah, Kingdom of Saudi Ara-
bia: 5 April, 2009 – Travel-
port, one of the world’s lead-
ing providers of global distribution
systems (GDS), has announced that
Mosaid Travel, one of the most well-
established travel agencies in Saudi
Arabia, has converted to its Galileo
GDS.
Under the multi-year agreement signed
with Travelport, Mosaid will subscribe
to the GDS provider’s world-class Gali-
leo booking platform, tapping into some
of the best airline, hotel, and car content
on the market to meet the needs of the
agency’s growing customer base.
Headquartered in Jeddah, Mosaid
Travel & Tourism has built a strong rep-
utation for its extensive group tour ser-
vices within the Kingdom, with a special
focus on providing customized packages
for the Hajj and Umrah pilgrimages.
“We are relying on the efficiency of
the Galileo system to source the widest
range of travel options for our custom-
ers and are confident that this is the right
GDS to help support our business in the
Kingdom,” stated Mr. Nadir Ali Kazal-
bash, General Manager, Mosaid Travel
& Tourism Services.
With a significantly enhanced local
presence following the set-up of its di-
rect Galileo operations for travel agents,
Travelport now has a full training and
support structure in place to serve all of
its customers throughout the Kingdom.
“Our extensive customer service capa-
Khalid Binshakir, Commercial Director
Travelport Saudi Arabia
bilities in Saudi Arabia have helped us
secure major new clients such as Mosaid
Travel, which are benefiting from the
seamless delivery of Galileo products
through our one-stop-shop service,” con-
cluded Fazal Muhammed, Travelport
GDS’s Senior Director, Saudi Arabia.
T
enders for the design of stations
on the Makkah-Madinah Rail
Link (MMRL) project will be accepted
by the middle of this year, Abdul Aziz
Al-Hoqail, president of the Saudi Rail-
way Organization (SRO) announced
yesterday.
Tenders for constructing rail tracks
and installing electricity, communica-
tion and signaling systems as well as
for the import and operation of bullet
trains will be accepted in the last quar-
ter of this year, he added. Speaking
to reporters after attending a meeting
of SRO’s board of directors, Al-Ho-
qail said the first phase of the project
would be ready by April 2012 and the
second phase by December 2012 which

Al Qaseem and the National Festival

will mark the experimental operation.
He said work on the project would
start in April.

of the Palm and Dates

The Al-Rajhi consortium has won
the SR6.79 billion contract for the civil
works of MMRL or Haramain Railway

T
he Tourist Development Council, Qaseem has sought to
develop the Al Qaseem region in the framework of profes-
sionalism in the management of tourism activities to contrib-
ute to the promotion of tourism development and to achieve
better economic returns for the region.
On the recommendation of the Tourist Development Council
Qaseem at its second meeting, the panel was held to develop
the festivals in Qaseem. The first meeting was chaired by His
Highness, Prince Dr. Faisal bin Saud bin Mishal bin Abdu-
laziz, Deputy Emir of Al Qaseem region, Vice-Chairman of the
Board of the region’s tourism development, in his office at the
Dewan of the Principality in the city of Buraida on Monday
23rd March, 2009.
The meeting discussed the events of the recent festivals of
dates and discussed the strengths and attractions and their
role in the development aspects. The meeting was attended by
the Tourist Development Council and government agencies in
charge of the Dates festival in addition to agricultural associa-
tions and the private sector as well as the international expert
of tourism events development Mr. Bil Autel.
Executive Director of Al Qaseem PTO, Dr. Jaser Al Hurbash,
emphasized that, the meeting has brought out many recom-
mendations, most important of them were to support the per-
ceptions of the Saudi Commission for Tourism and Antiquities
(SCTA) in the implementation of the National Festival of the
Palm and dates; the formation of a working group to imple-
ment the recommendations contained in the proposal which
should meet periodically to oversee the implementation of this
proposal. the most important of which is to conducting joint
festival in the name of the National Festival for Date and Palm
in Al Qaseem region with the launch of a widespread campaign
of its marketing and advertising. He mentioned at the same
time, the continued support of the His Royal Highness Prince
Faisal bin Bandar bin Abdul Aziz and HRH President of the
SCTA for all assistance in the development of the tourism sys-
tem for the over all economic development in the region.
project that will link the two holy cit-
ies of Makkah and Madinah with the
business and port city of Jeddah. The
project includes construction of elec-
tric railway lines with a total length
of 450 kms, complete with signal and
communication systems and five sta-
tions.
Transport Minister Jabara Al-Se-
raisry said the MMRL with high-
speed trains would be an ideal solution
to transportation problems faced by
millions of pilgrims each year. Al-Ho-
qail said the expected journey time on
the proposed 300 km per hour bullet
trains would be half an hour between
Makkah and Jeddah, and two hours
between Madinah and Jeddah.

FREE SIGHTSEEING IN
SAUDI CAPITAL DURING Galileo Launches Ladies Training
SPRING BREAK

T he Saudi Commission for Tourism

and Antiquities (SCTA) launched
sightseeing tours around the most prom-
inent landmarks in the Riyadh city dur-
ing the spring break, in cooperation with
the Saudi Arabian Public Transport
Company.
Mr. Abdul-Rahman Al-Jassas, the Ex-

ecutive Manager of Riyadh PTO, said
that two sightseeing tours per day will
start from Prince Salman Science Oasis
on King Abdullah road.
Each bus will be accompanied by a tour
guide to explain the landmarks.
The tours included many landmarks
such as shopping centers (Riyadh Gal-
lery/ Al-Aziziyah Mall/ Garnada), Old
Dir’iyah, the Kingdom and Al-Faisaliah
towers, King Abdul-Aziz Historical Cen-
ter, Al-Masmak Palace, and Zal tradi-
tional market. Moreover, tourism publi-
cations and maps will be distributed to
the visitors.
J
eddah, Kingdom of Saudi Arabia: xx, January 2009 – Travelport GDS, one of the world’s leading providers of global dis-
tribution systems (GDS) and operator of the Galileo booking platform, held the first ever women-only training program
for travel agencies in Jeddah earlier this year.
Recognizing the importance of training for the Kingdom’s female travel agents, Travelport is providing a three-day beginners
course for females, which includes essential skills in the latest Galileo GDS technology. At the end of the course, a certificate was
issued to every candidate.
“At Travelport, our aim is to always be by our customer’s side. To help and assist, whenever we can, which is why we orga-
nized the first training session exclusively for women working in travel agencies in Jeddah,” said Fazal Muhammed, Travelport
GDS’s Senior Director, Saudi Arabia. The training program helps familiarize women with the Galileo system and introduces
them to Travelport’s operations in the Kingdom. Women travel agents are trained in travel software as well as basic travel agent
procedures, including ticketing, seat booking, seat confirmation, ticket refund, booking of cars and hotels. One of the world’s
leading providers of global distribution systems (GDS), Travelport boasts state-of-the art training centers across the Kingdom
and provides direct service and support to KSA travel agents, including a 24/7 help desk.

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 Travel World of Saudi Arabia NEWS ❒
11

Hong Kong Tourism Board Celebrates

a Successful GCC Travel Mission RI and KSA to Boost
Bilateral Ties by Addition-
al Flight Frequencies

C
onsul General of Republic of In-
donesia Gatot Abdullah Man-
syur said that flight reservation
to and from Indonesia this summer no
more become problem for those want
to visit the country, since Government
of Republic of Indonesia and Govern-
ment of Kingdom of Saudi Arabia has
signed MoU of Implementation of bi-
lateral air services agreement on May

T he Hong Kong Tourism Board
(HKTB), are celebrating the success
of its first ever GCC travel mission which
was held from the 01st to the 04th March,
taking in Dubai, Abu Dhabi, Doha (Qa-
tar), Manama (Bahrain) and Dammam
in Saudi Arabia.
In total 18 suppliers from Hong Kong
participated in the five city travel mission,
namely; Hong Kong Disneyland Resort,
HS Travel, Intercontinental Grand Stan-
ford Hong Kong, Island Shangri-La Hong
Kong, Jetway Express Ltd, Kowloon
Shangri-La Hotel, Ngong Ping 360 Ltd,
Ocean Park Hong Kong, PC Tours and
Travel, Plaza Premium Lounge, Royal
Plaza Hotel, Southsea Tours Ltd, Stay-
ingAsia Destination Management Com-
pany Ltd, The Peninsula Hong Kong,
Travel Asia Ltd, Unicorn Travel Manage-
ment, Cathay Pacific and the Hong Kong
Tourism Board.
Al Tayyar Travel signs multi-year
Each city saw a significant turn out of
agents and local press, with the larg-
est congregation attending the Dubai
workshop which also included trade
participants from Sharjah and Ras Al
Khaimah.
Lasting for about 2.5 hours each, the
workshops were conducted in a free-flow
format, allowing the agents to freely net-
work and learn more about the products
of each of the suppliers.
Hong Kong Tourism Board Director of
Marketing for the Middle East, Mr. Si-
mon Mills said; “As it was our first travel
mission in the GCC, we were delighted
to be joined by such a large number of
Hong Kong partners.
The events themselves saw a strong
turnout of operators and agents and we
received such positive feedback across
the region and that this is now likely to
become an annual event”.
22, 2008.
Because the agreement mentioned
that both countries shall have the right
to designate in writing to the other con-
tracting party one airline or more for
the purpose of operating the agreed
services. It enable another carrier besides Garuda and Saudia to fly to
Indonesia.
The agreement also mentioned that Indonesian airlines will operate
in Jeddah, Dammam and Riyadh while Saudian Airlines will operate
to Jakarta, Surabaya (East Java), Medan (North Sumatera), Makasar
(South Sulawesi) and Denpasar (Bali) Indonesiaand Saudi to operate 21
scheduled flight round trip weekly passenger flights to and from route
schedule and 7 round trip weekly cargo flight without any restrictions
imposed on aircraft type to and from points specified in the route sched-
ule as well as additional frequencies.
Both countries agreed to incorporate Madinah Point in the Route
Schedule once Airport capacity expansion plan is implemented and all
technical requirements has been met. Until such time, the designated
airlines can operate Hajj and umroh flight to and from Madinah point
on charter basis or extra flight subject to Madinah airport capacity.
Bambang Sudaryono, Head of Transportation Affairs in the consulate
said that the agreement was signed based on wishing to further develop
friendly and cooperative relations existing between the two countries
based on equality and mutual benefit.
As most populous muslim country, Indonesia is big market for inter-
national airlines, he said that more than 12 airlines in the Kingdom are
flying to Jakarta regularly to serve more than 650.000 Indonesian in-

agreement with Travelport GDS cluding hajj and umroh pilgrimage yearly.
Senior General Manager of Garuda Indonesia for Middle East and Eu-
rope, Nasrizal said that Garuda currently operates twelve flights weekly
Group to be served by Galileo’s newly es- from Jeddah to Jakarta, with seven non stop flights to Jakarta and other
flights via Riyadh.
tablished direct operation for travel agents To implement the signed MoU, Garuda already made a planning to

R
iyadh, Kingdom of Saudi
Arabia: 4 March, 2009
– Travelport GDS, one of the
world’s leading providers of
global distribution systems
(GDS), operating both the
Galileo and Worldspan plat-
forms, has announced today
that it has signed a multi-year
agreement with Al Tayyar
Travel Group for its Galileo
GDS.
One of the most well estab-
lished travel agencies in the
Kingdom, Al Tayyar Travel
has business interests span-
ning travel, tourism and car-
go, with a strong reputation
not only in Saudi Arabia, but
throughout the Arab World.
By joining forces with Trav-
elport GDS, Al Tayyar will
subscribe to a world-class IT
platform offering some of the
best airline, hotel, and car
content on the market, help-
ing the group stay competi-
tive and meet the growing de-
mands of its customers.
“Galileo is able to provide
highly efficient products and
solutions so that our team
can, in turn, provide excel-
lent customer service. We
were very impressed by what
Galileo offered and confident
that the system will help grow
our business over the com-
ing years,” stated Ossama
Maayeh, Group Director, Op-
erations and Airline Affairs,
Al Tayyar Travel Group.
The agreement follows Trav-
elport’s recent multi-million
dollar investment in its new
direct Galileo operations for
travel agents in the Middle
East, with a new support
structure in place to serve the
GDS provider’s customers in
Saudi Arabia, the UAE, and
Egypt.
“Our agreement with Al
Tayyar Travel Group is not
only a testament to our lead-
ing technology and solutions,
but validation of our new
customer service capabilities
as a direct operation,” said
Fazal Muhammed, Travel-
port GDS’s Senior Director,
Saudi Arabia.
Travelport’s new country
hub offices based in Jeddah
provide services and support
direct to travel agents includ-
ing a 24/7 help desk, training
facilities and leading tech-
nology and solutions. The
company also boasts further
branch offices in Riyadh and
Dammam.
add more traffic to Jeddah and also to fly Medina to accommodate de-
mand from umrah market. Extra flights have been planned as well that
based on market demand.
He said that Garuda also has planned to bring in 25 new Boeing 737-
800 Next Generation (B-737NG) aircraft, which it has ordered from the
Boeing Company.
These planes will join the Garuda Indonesia fleet in several stages:
eight units in May-December 2009, ten units in January-October 2010,
five units in August – December 2011, and two in January – February
2012.
As well, ten Boeing 787 series 8 (B-787-8) Dreamliner aircraft, which
the Boeing Company began, producing in 2006, will join the fleet start-
ing in 2011.
He said that Garuda has successfully completed the IATA Operational
Safety Audit (IOSA) and has been added to the IOSA registry since June
2008. The IOSA program is the first global standard to include eight ma-
jor aspect of an airline’s ability to deliver as safe operation consist of or-
ganization and management, flight operations, operational control and
flight dispatch, aircraft engineering and maintenance, cabin operation,
aircraft ground handling, cargo operations, and operational security.
These eight sections comprise more than 900 standards that an airline is
audited to, and in order to achieve IOSA registration, the airlines must
satisfy them all.

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 ❒ SWISS ROAD SHOW
12 Travel World of Saudi Arabia

A Successful Swiss Road Show in the Kingdom

Swiss destinations and hotels welcomes the Saudi Travelers

1 2

5 6

S
witzerland Tourism inaugu-
rated lately its new tourist sea-
son in the Kingdom in a press
conference and travel agents gather-
ing held in Jeddah Movenpick hotel,
attended by HE Adrien Evequoz, the
Swiss Consul General with some of
the Consulate staff, in addition to a
large number of different media rep-
resentatives.
A detailed presentation of all the
beautiful Swiss tourist areas was giv-
en, during the conference, included
an explanation of how to get the visa
and highlights of the different tourist
attractions in Switzerland.
The conference also included a
word by the Swiss Consul General in
which he welcomed the attendance
and praised the mutual relationship
between the two countries.
Then the representatives of Swit-
zerland Tourism took turns to pres-
ent and demonstrate in details the
different Swiss tourist areas such as
Dolder Grand, Fairmont, Geneva,
Interlaken, Lausanne, Matterhorn,
Lucerne, Montreux, Ticcino and
many more.
It is worth mentioning that Switzer-
land Tourism made a promotional
tour in Saudi Arabia from the 21st
to 25th of February 2009. This tour
witnessed the participation of repre-
sentatives to different Swiss tourist
areas and deluxe hotels in order to
assert the success of last year’s Swiss
promotional campaign in the King-
dom which reflected in the increase
of Saudi tourists’ number in Switzer-
land. This year’s campaign aimed at
maintaining last year’s success and
doubling the number of Saudi tour-
ists to Switzerland this year.
Switzerland is known of its won-
derful diversity in its tourist product
and charming beauty of its different
areas that ensure its visitors an un-
forgettable experience.
The Swiss delegation was headed
by Jörg Krebs, Switzerland Tourism
(1) and joied by Thomas Allemann,
Crans-Montana Tourism, Kevin
Kunz, Zermatt Tourism/Seiler (3),
H. Simon Bumann, Saas Fee Tourism
(5), Maurus Lauber, Zürich Tourism
(4), Michel Cavadini, Ticino Tour-
ism, Walter Loser, Lausanne Tour-
ism (5), Andreas Frizzoni, Geneva
Tourism, Tawfik Melli, Switzerland
Tourism, Hugo Furrer, Swiss Travel
System (1), Stefan Pfister, Jungfrau
Railways (6), Eugenio Genazzi, Swit-
zerland Tourism, Stefan Ryser, In-
terlaken Tourism (6), Lukas Ham-
mer, Luzern Tourism (6), Eric Seiler,
Royal Plaza Montreux, Hans Jörg
John, Montreux Vevey (5), Beat Sigg,
Victoria Jungfrau Collec. (6), Daniel
Szeleny, The Dolder Grand (2 with
M. Al Wadi) and Henk Van Beveren,
Fairmont Palace Montreux.

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 Travel World of Saudi Arabia NEWS ❒
13

Lufthansa/SWISS Travel Agents annual party

M
any of the biggest Saudi travel agents had attended
the annual agency award party of Lufthansa/SWISS Lufthansa and Swiss Western province team
which was held lately at the Sheraton hotel in Jed-
dah.
Mr. Abdulaziz Mangera, manager of the Western province
welcomed his guests in presence of Dr. Michael Zickerick, the
German Consul General and Mr. Adrien Evequoz, The Consul
General of Switzerland.
“This joint award function goes back to 4 years where Luf-
thansa/SWISS acknowledge and honored the contribution of
our travel partners. The criteria for the awards are our top 15
best producing for Lufthansa/SWISS. The award is very signifi-
cant, symbolically and also in sense of well deserved achieve-
ment.” said Mr. Mangera.
Mr. Mangera added that the company has managed to write
Innsbruck
good figures during the last year due to very strict management
controls and also rigid cost controls.
The party was ended by a delicious dinner after the Two Tails
trophies was awarded to the top Travel Agents who worked
very hard with Lufthansa/SWISS last year.

Seen Mohamed Garrer from Ace travel, Mohamed Zaheer from

TTS, Alawi from Attar Travel, Nizar from Swiss cargo, Mohamed
shorbagi from Al Tayar travel, Khalid Alfadal from ITC travel,
Zameer from Portfolio with the German Council sun Max.

TW/saudia.indd 13 4/8/09 5:08:12 PM

 ❒ LAST PAGE
14 Travel World of Saudi Arabia

IMEX goes greener in 2009

I
MEX continues to assert its
leadership on environmental Ray Bloom
issues within the global meet- Chairman
ings industry with a number of new
“green” initiatives for the award-
winning trade show in 2009, taking
place 26-28 May in Frankfurt.
Its continued commitment to envi-
ronmental improvement is demon-
strated in the recent completion of
IMEX’s first ever independent envi-

H is Royal Highness Prince Sul-

tan bin Salman bin Abdul Aziz,
President of the Saudi Commission
for Tourism and Antiquities (SCTA)
chaired a review meeting to delib-
erate on the Commission’s perfor-
mance during the 1st Quarter 2009,
in the presence of various depart-
mental and project managers of the
Commission.
HRH during the meeting, discussed
the functioning of the body and mea-
sured the performance of the depart-
ments against the approved plan set
earlier.
Various obstacles detrimental to the
progress of the plans were examined
and several measures were propound-
ed to sort them out. The meeting also
discussed the performance of current
projects. It also examined the memo-
randa of cooperation signed with the
government sectors and private bod-
ies and reviewed indicators of tour-
ism activity across the Kingdom.
HRH emphasized the importance
of redoubling the efforts to revitalize
the tourism sector in the Kingdom,
stressing on the importance provid-
ing the integrated tourism experi-
ence with its full elements to the lo-
cal tourist who is considered the first
target of SCTA through its different
programs.
HRH indicated that SCTA is rely-
ing on provinces as major centers
for executing tourism development
through Provincial Tourism Orga-
nizations throughout the Kingdom.
He further emphasized the necessity
to create tourism services at the cul-
tural and heritage sites befitting the
status of the Kingdom as well as the
expectations of its nationals.
Abouelwafa Badour
ronmental audit. Conducted by The
Carbon Consultancy, the audit found
that IMEX managed to reduce its per
delegate carbon emissions output by
6.3% last year, despite an increase in
delegate numbers. Other reductions
were achieved in the areas of Hosted
Buyer air travel, IMEX staff travel
emissions and waste reduction. Or-
ganisers, Regent Exhibitions, will use
the Report’s findings to further re-
duce their carbon footprint through-
out the coming year.
In 2008 IMEX became the first in
its sector to use hydroelectric power
together with 21,000 fully recycla-
ble and compostable plastic visitor
badges.
In common with many other trade
shows, IMEX traditionally used to
print plastic badges and the same
number of plastic badge holders. By
switching to 100 per cent recycled
paper badges using a corn-starch
polymer coating, organisers saved
the equivalent of five grown men in
sheer weight of plastic.
In 2009 IMEX will be the first to
introduce badge lanyards made en-
tirely from plant silk - a completely
organic product made from waste
grain fibres.
Other green practices for 2009 will
include biodiesel courtesy buses,
reuse of surplus food through lo-
cal farms and the use of sustain-
ably-sourced materials for bags and
printed items in particular. Last year
IMEX succeeded in reducing its total
waste output by 20% and expects to
exceed this figure come May. IMEX
will also be encouraging those who
are able, to travel by train to Frank-
furt. Last year this led to a 70%
reduction in the number of flights
booked by German hosted buyers
and a 30% increase in European
buyers booking train travel.
Each year IMEX presents the Cor-
porate Responsibility Centre, which
is run in partnership with the Green
Meeting Industry Council (GMIC)
for the benefit of visitors and ex-
hibitors. It provides a host of useful
resources and advice for meetings
industry operators interested in im-
proving their green and socially re-
sponsible credentials. For the first
time the Centre will be offering green
workshops led by Tamara Kennedy,
Executive Director, Green Meeting
Industry Council and Fiona Pelham,
Founder Member, Positive Impact.
The twice-daily workshops will focus
on “Steps to sustainability - how to
get green” and will cover the latest
ways in which the industry is posi-
tively influencing the global environ-
ment, local community and business
economics.
IMEX will again present its Green
Awards in 2009, also in partnership
with the GMIC. These high profile
acknowledgements include a Green
Meetings, Green Supplier, Green
Exhibitor and Commitment to the
Community Award. All are designed
to showcase and celebrate a positive
approach to environmental and CSR
improvements across a number of
industry sectors.
IMEX also undertakes regular
global research into green issues, all
of which is published free of charge
online at the IMEX Global Data Ex-
change. (www.imex-frankfurt.com/
dataexchange.html).
Says Carina Bauer, IMEX Market-
ing and Operations Director, “From
our own experience we know it can
be hard to distinguish fact from fic-
tion when it comes to ‘going green’.
Research shows that people want two
particular types of help: tools and
practical support. As a result of our
experience plus working with some
market-leading partners over the
past few years, we are in a position
to pass on this kind of knowledge
to buyers, visitors and exhibitors.
Above all, IMEX 2009 will offer its
participants practical tips and ideas
that don’t involve high level policy
or behavioural changes so that ev-
eryone - at every level - can partici-
pate in reducing their environmental
impact if they so choose.”

TRAVEL WORLD OF SAUDI ARABIA

Published by Travel World Publications Ltd. - UK
Publisher: Eman Shaaban
UK: The Meridian, 4 Copthall House, Station Square, Coventry, West Midlands, UK CV1 2FL
Switzerland: Res. L’Argentine 11, CH-1854 Leysin / T +41 24 494 59 94 , F +41 21 963 27 48
Chief editor: Abouelwafa Badour
Egypt office: 13 Abdalla Taher st. - Nasr City - Cairo / T & F + 20 02274 35 13

e-mail: travelworld@bluewin.ch
E-mail: a.badour@yahoo.com

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 Travel World of Saudi Arabia MUNICH AIRPORT ❒
19

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 ❒ Travel World of Saudi Arabia

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