Fahim Ahmed Bhatti

Grænsevej 47, 2650, Hvidovrevej, København, Denmark

Cell: 00(45)-- 71631556, Email: fahim.bhatti@gmail.com, fabfami@yahoo.com

Fahim Ahmed Bhatti

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Objective: Seeking a job in hospitality or retial in which my customer service skills will
be further developed and my eagerness to learn fully utilized

Summary: Highly skillfull, trustworthy, reliable, resourceful, adaptable, initiative,

persuasiveness, stress tolerance, analytic and highly energetic. Having two years
customer service orientation and StoreKeeping experience with Thai Taste Store and
Take Away (Sweden). Currently employed with Indian Taj Resturant (Denmark) with
Customer Services and Store Keeper

Job Experience

Nov 2008 to Oct 2010: Thai Taste Store and Take Away (Sweden) as
StoreKeeper and Customer Service Operator where Job Description were as
follows:

•Maintaining the stock levels for goods and supplies

•Ensuring the timeous and correct completion of all administration in respect of
deliveries
•Completing all documentation and taking the necessary action in cases of non-
delivery, substandard deliveries
•Ensureing that all items are stored correctly, in terms of temperature, humidity and
shelf life and that no food items are stored on the floor
•Ensuring correct stock rotation and handling issues that are effected on a first in,
first out basis
•Proper handling of requisitions that no items leave the storeroom without the
appropriate documentation or signature
•Maintaing proper checks for maximum security of all storeroom areas, that no
unauthorised person enters the stores or issued with a key allowing access
•Informing management and follow agreed procedures in the case of spoilage or
damage of any item
•Take stock at prescribed intervals and ensure that all necessary administration is
completed without delay
•Arranging the products in the display cabinet, restocking, putting price tags and
ensuring the total cleanliness of the workplace
•Interacts effectively and professionally at all times with employees, vendors, and all
 other customers
•Assists manager in creating and maintaining weekly and monthly reports to be
distributed to the owner
•Atttend meetings or training courses if required and performs other duties as
assigned by the manager

Nov 2010 to Current: Indian Taj Resturant (Denmark), StoreKeeper and

Customer Service Operator: Job Description were as follows

•Reviews stock or inventory reports and uses specialized knowledge of goods to

estimate needs
•Order appropriate quantities of standard and special order items, recommends and
implements additions or deletions to standard stock items
•Greet customers and ascertain what each customer wants or needs
•Arranging the products in the display cabinet, restocking, and cleaning the
workplace
•Arranigng the food and beverage products according to the company’s standards in
product display and arrangement
•Maintain knowledge of current sales and promotions, policies regarding payment
and exchanges
•Watch for and recognize security risks and thefts, and how to prevent or handle
these situations
•Keeps record of standard inventory, cost, prices and quantity on hand
•Handling and overseeing all the day-to-day processes that are carried out in the
store
•Stores materials, supplies, equipment, etc. according to weight, temperature, size,
safety precautions or other concerns.

Personal Skills

•Good time management, organizational and communication skills to communicate

effectively with people at various level
•Possess strong analytical and problem solving skills with the ability to make well
thought out decisions
•Can operate cash register, computerized accounting, spreadsheets and
wordprocessing programs at a highly proficient level
•Physically and mentally fits for constant standing, bending and reaching for lifting
frequently and occasionaly by following healthly and safety precuations
•Handles difficult situations with irate or abusive individuals as necessary in a
courteous and professional manner
•Works well with supervisor or mangers to formally address any issues
•Practical: gets a task done, find easy solutions, adapts to different situations and
picks up the task quickly
•Honest and reliable, able to develop trusting, professional relationships with
customers
Able to deal with stress and to work effectively under pressure
•Advanced user of Word, Excel, and Power Point, Visio, Access, HTML
Education: Having Master Degree in Business Informtion System from (Sweden),
Bachelor Degree in Business Administration with IT from (Australia), plus Advanced
Level Dilpoma in Buiness and Computer Science from (England)

Availbility: 7-days a week, Like to work in the nights 10:00 PM to 7:00 AM, Available
for Morning and Afternoon shifts also (if require) 8:00 AM to 2:00 PM and 2:00 PM to
10:00 PM

Status: Having valid work permit visa i.e. Danish Green Card Scheme. Also having
International driving licencse with good knowledge of driving

Language:

•Excellent written and verbal communicaiton skills in English

•Passed three modules of Swedish Language

•Learning Danish from Danish school

•Can speak native language Urdu, Punjabi and little little Arabic also

Reference: Available on request

Cover Letter

For the post of Customer Services and StoreKeeper at 7-Eleven

Dear Mr.Simon;

With this cover letter and enclosed resume, I humbly submit my application for your
Storekeeper and Customer Services position at 7-Eleven. I have attached my resume at
your request. I found your exciting opportunity and knew that I needed to apply-both for
my love of your store, as well as my experience with the tasks you want.

I have been a Storekeeper and Customer Services

I can assure you that I will perform my duties with full honesty and sincerity so that the
heart throb of the company is not affected. I will keep a strict vigilance on the
maintenance work of the store so that all the goods are maintained in their proper
condition and can be made available whenever it is required. I will also ensure that the
scrap material is disposed off in such a manner that the company does not incur loss but
can get some earning by selling the scrap at a reasonable rate.

During my university and college days I have worked as Storekeeper and Customer
Services Operator for Thai Taste Store and Take Away Resturant (Sweden, Kalmar) for
more than two years. Currently, employed with Indian Taj Resturant, Copenhagen
Denmark for last couple of days. The key responsibilities were as: handling all customer
transactions, determining sales goals, communications with staff and owners,
merchandising and cleaning, arranging products in the display cabinet, restocking,
putting price tags and ensuring the total cleanliness of the workplace etc. I know how to
restock, help customers, perform cashier operations, and work well in pressure and fast
working enviorment. I wish to bring this wealth of experience to your store. This has
given me the idea of how to maintain the store so that the goods are in their proper
condition and is not affected by the weather condition or other natural parasites. This
knowledge will surely help me in performing my duties efficiently and with ease as I can
apply all my maintenance knowledge to keep the store in a spic and span condition.

I have also done courses in sales, marketing, mangement, accounting and computer
sciences from reputable universites which will be an added advantage for the company as
this knowledge will be an added advantage for the company as I can survey the market
and procure the best goods for the company which will help them to produce quality
goods at affordable rates and increase the profit margin of the company. I am also having
internation driving licence with internation exposure of driving in England, Sweden,
Norway, Denmark. I hope my experiences will give me a chance to get an appointment
with you so that I can talk face to face with you and prove my worth. If I am given the
opportunity I shall surely contribute towards the progress of the company and maintain
a cordial relation with all so that all the work can be done in a smooth manner and there
are no grievances from any side.

I ask that you get in touch at this number: (0045)-716-31556 to schedule an interview. I
am very eager to discuss this position further, and thank you for your potential response.

Thank you for your consideration,

Yours faithfully,

Fahim Ahmed
Excellent customer service and interpersonal skills

Bookkeeping skills

Analytical and problem solving skills

Decision making skill

Effective verbal and listening Communications skill

Effective written communications skills

Time management skills

Personal Skills

Be ready and able to work within a team.

Enjoy working with the public

Have a polite, helpful manner.

Be confident and assertive.

Having a smart appearance is a requirement.

Be good with numbers, and able to use modern computerised

equipment such as cash tills.

Have plenty of stamina

Be honest and trustworthy

Be respectful

Possess cultural awareness and sensitivity

Be flexible

Demonstrate sound work ethics