Professional Documents
Culture Documents
ROAD, KANPUR
CITIZEN’S CHARTER
VISION
• ensuring harmonious industrial relations in establishments and safe work environment in factories;
implementation of guaranteed benefits and rights to workmen employed in establishments and factories
stipulated under the various labour laws.
• eradication of child labour in hazardous process industries and mainstreaming of all forms of child
labourers into formal education as well as vocational training to the children of 9-14 years of age; and
rehabilitation of bonded labourers.
• ensuring on line registration, licensing and renewal thereof to the factories, shops, commercial
establishments, contractors, and trade unions; and also the facility to the entrepreneurs of on-line
submission of returns under various labour laws.
• reforms in labour laws and simplification of procedures to suit the environment of liberalization and
globalization of trade and commerce.
• ensuring protection of rights and benefits to the workmen guaranteed under various labour laws through a
self-regulation scheme at the unit level.
• entire data digitization of the departmental activities and functions and also electronic data exchange
through wide area networking amongst the regional offices and the headquarter.
ADMINISTRATIVE STRUCTURE
Addl.L.C.(I) Addl.L.C. (Enf.) Addl.L.C. (I.R. & Addl. L.C. Addl.L.C. Director of Director of Finance
Welfare) (Tech.) (Housing) Factories Boilers Controller
Dy. L.C. Dy. L.C. Dy. L.C. Dy. L.C. Dy. L.C. Dy. Director of Dy. Director of Finance and
Factories (M) Boilers (03) Account Officer
Motion Study Officer Time Study Officer
Asstt. Director of Asstt. Account
Asstt. Motion Study Officer
Boilers (04) Officer
Regional Offices of
Addl./Dy. L.C.
Dy. L.C., Lucknow Addl. L.C., Varanasi Dy. L.C., Aligarh Dy. L.C., Meerut
Dy. L.C., Faizabad Dy. L.C., Allahabad Dy. L.C., Agra Dy. L.C., Saharanpur
Dy. L.C., Gorakhpur Addl. L.C., Kanpur Addl. L.C., Ghaziabad Dy. L.C., Moradabad
Dy. L.C., Pipri Dy. L.C., Jhansi Dy. L.C., Noida Dy. L.C., Bareilly
Zonal offices of
Dy. Director of Factories
CITIZEN’S CHARTER
MISSION STATEMENT
STAKE HOLDERS
Workers and trade unions; industry and its associations; and child and women
workers and the bonded labourers.
• Competent authority under the Payment of Wages Act, 1936; the Minimum
Wages Act, 1948; Commissioner under the Workmen Compensation Act,
1923 and controlling authority under the Gratuity Act, 1972 to hear and decide
the cases filed by workers or their representatives;
• Hearing and disposal of C.B and C.P. cases within a period of 40 days; and
also reference of C.B. cases to Labour Commissioner within a period of 30
days; and C.P. cases to labour courts and Industrial tribunals within a period of
15 days.
• Disposal of cases under the Public Premises (Eviction) Act, 1972 of all
properties relating to the Department in the State within a period of 60 days.
• Disposal of cases under the Uttar Pradesh Industrial Peace (Timely Payment
of Wages) Act, 1978 within a period of 30 days.
• Registration and licensing of factories under the Factories Act, 1948 and renewal
thereof except the major accident hazard factories and factories employing less
than 50 workers in their respective administrative jurisdictions within a period of
01 month.
• Enforcement of provisions relating to safety, health, welfare and working hours in
factories situated in their respective jurisdictions.
• Speedy and timely redressal of complaints and grievances of workers within a
period of 15 days, with a view to ensure safe work environment, rights and
benefits guaranteed under the Factories Act, 1948 and rules made there under and
also the provisions relating to management of hazardous substances stipulated in
the rules under the Environment (Protection) Act, 1986.
• Investigation of all fatal and serious accidents within a period of 1 month to
ascertain the cause of accident and in providing due and timely advice and
instructions to avoid recurrence of such accidents.
• Timely coverage and registration of manufacturing units under the Factories Act,
1948.
• Ensuring rehearsal of On-site Emergency Plans in respective units twice a year in
the month of June and December to evaluate and also to rectify the pitfalls
observed during the rehearsal.
• Development of Off-site Emergency Plans of the districts wherein major accident
hazard factories are situated through district crisis group constituted under the
chairmanship of District Magistrate concerned. Rehearsal of Off-site Emergency
Plans at least once a year.
6 Industrial Tribunals and 20 labour courts are situated in the State to adjudicate the
cases relating to industrial disputes. These courts/tribunals are constituted by the State
Government under the provisions of the U.P. Industrial Dispute Act 1947 .
LABOUR COURTS are located at Kanpur (1) , Kanpur (2), Kanpur (3), Kanpur (4),
Kanpur (5), Lucknow, Agra, Bareily, Meerut, Saharanpur, Gaziabad (1), Gaziabad (2),
Gorakhpur, Allahabad, Varanasi, Rampur, Faizabad, Mirzapur, Firozabad and
Gautambuddha nagar (NOIDA).
PUBLIC GRIEVANCES
In house mechanism of grievance redressal has been established in the office of the
Labour Commissioner for effective redressal of grievances received from workers, trade
unions, entrepreneurs and their associations and also its own employees and other
departments.
• A complaint cell headed by Additional Labour Commissioner (I) has been set up
in Labour Commissioner's office, under whom sufficient staff has been deployed
to deal with public grievances and complaints filed against gazetted and non-
gazetted employees.
• A committee to look into the complaints of sexual harassment to women at
workplace has also been formed in this organization.
• An e-mail address info@uplabour.org is set up for e-mail queries/complaints on
our website www.uplabour.org
THE FRAMEWORK FOR DISPOSAL COMPLAINTS/PETITIONS AND
REDRESSAL OF GRIEVANCES IN THE OFFICE OF LABOUR COMMISSIONER,
U.P., KANPUR; THE REGIONAL OFFICES OF ADDITIONAL/DEPUTY LABOUR
COMMISSIONERS; AND THE ZONAL DEPUTY DIRECTORS OF FACTORIES
The Citizen's Charter will be reviewed annually for further improving our response to
the stakeholders. The information with regard to our activities and functions can be accessed
on the Labour Commissioner Organization's website .
Annexure-A
4- The Building and Other Construction Workers' Welfare Cess Act, 1996
An Act to provide for the levy and collection of cess on the cost of
construction incurred by employers with a view to augmenting the resources of the
Building and Other Construction workers' Welfare Boards constituted under the
Building and Other Construction Workers (Regulation of Employment and
Conditions of Service) Act, 1996.
5- The Child Labour (Prohibition and Regulation) Act, 1986
An Act- to prohibit the engagement of children in certain employments and to
regulate the conditions of work of children in certain other employments.
6- The Contract Labour (Regulation and abolition) Act, 1970
An Act to regulate the employment of contract labour in certain
establishments and to provide for its abolition in certain circumstances and for matters
connected therewith.
31- The U.P. Industrial Peace (Timely Payment of Wages) Act, 1978
An Act- to provide, in the interests of maintenance of industrial peace, for
timely payment of wages in bigger industrial establishments and for matters
connected therewith.
32- The U.P. Industrial Undertaking Special Provisions for Prevention of (Un-
employment) Act, 1966
An Act- to enable the State Government to make special provisions for a
limited period in respect of industrial relations, financial obligations and other like
matters in relation to those industrial undertakings the running of which is considered
essential as a measure of preventing, or of providing, relief against unemployment.
33- The U.P. Labour Welfare Fund Act, 1965
An Act- to consolidate and amend the law relating to the establishment and
operation of a fund for promotion of welfare of labour in Uttar Pradesh.
34- The U.P. Sugar and Power Alcohol Industries Labour Welfare and
Development Fund Act, 1950
An Act- to make better provisions for financing measures for promoting the
welfare of labour employed in the sugar and power alcohol industries and for the
development of these industries.
LABOUR LAWS RELATING TO LABOUR COLONIES
36- The U.P. Public Premises (Eviction of Unauthorized Occupants) Act, 1972
An Act provide for eviction of unauthorized occupants from public premises
and for certain incidental matters.