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THE EMPIRE DISTRICT ELECTRIC COMPANY

P.S.C. Mo. No. 5 Sec. 4 4th Revised Sheet No. 8

Canceling P.S.C. Mo. No. 5 Sec. 4 3rd Revised Sheet No. 8

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

A. Dealer Cooperative Advertising

The Company may develop and implement various cooperative advertising programs to be made available to a dealer in
appliances or equipment. Cooperative advertising funds supplied by the Company are limited to one-half (1/2) the reasonable
cost or value and the Company's name (Empire) is to be prominently identified as a sponsor of the advertising.

B. Unregulated Competition Waivers

Where the Company competes for business with unregulated competition, the Company may waive all or part of any charges
associated with extensions of service and/or construction deposits, provided for in The Empire District Electric Company
Schedule No. 5 - Schedule of Rates for Electricity, and any additional non-tariff charges, required in order to effectively
compete with offers made to developers and/or customers by unregulated competition after notifying the Missouri Public
Service Commission and receiving an Order granting the waiver for good cause shown.

The following listed areas, individuals, and/or subdivisions have been granted waivers by the Commission per the associated
order numbers:

Order Number Area and/or Subdivision


EO-91-398 Bentwater Subdivision
EO-91-75 Quail Run Subdivision
EO-90-320 Gimlin Development
Underground Authority
Order No. 1381 Loma Linda Estates

DATE OF ISSUE August 6, 2008 DATE EFFECTIVE August 23, 2008


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 3rd Revised Sheet No. 8a

Canceling P.S.C. Mo. No. 5 Sec. 4 2 nd Revised Sheet No. 8a

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO
C. Missouri Commercial and Industrial Facility Rebate Program

APPLICATION:
The Missouri Commercial and Industrial Facility Rebate Program (Program) is designed to encourage more effective utilization of electric
energy through energy efficiency improvements in the building shell or through the replacement of inefficient electrical equipment with
efficient electrical equipment, by providing a rebate for a portion of the costs of the improvements and for energy audit and the related
upgrades that improve efficient use of electricity. The Empire District Electric Company’s (Company) participation in such financial
incentives is limited to the Funds allocated for that purpose and approved by the Customer Program Collaborative (CPC) pursuant to the
Stipulation and Agreement approved by the Missouri Public Service Commission (Commission) in Case. No EO-2005-0263.

DEFINITIONS:
Administrator – The Company will administer the program.

Funds – The Company has allotted funds annually to fulfill a portion of audit costs and both prescriptive rebates and custom rebates.

Participant –Electric customer in rate schedules CB, SH, GP, PFM, and TEB being served by the Company in its Missouri electric
service territory that elects to purchase energy auditing services and electrical energy efficiency upgrades through the Program.

Energy Audit Firm – Any vendor which provides commercial energy auditing services that has agreed to perform these services through
the Program. The auditor must be a Certified Energy Manager, licensed Professional Engineer, or equivalent.

Energy Audit Rebate – Rebate offered of up to 50% of the cost of the energy audit to customers implementing at least one of the audit
recommendations that qualify for a rebate. The energy audit rebate offered will be up to 50% of the audit cost up to $300 for customers
with faciilites less than 25,000 square feet and up to $500 for customers with facilities over 25,000 square feet. Customers with multiple
buildings will be eligible for multiple audit rebates.

Prescriptive Rebates -- Certain rebates which have a set rebate amount and that do not have to meet the custom rebate calculation
criteria. Only customers in the CB (Small Commercial Building Service) or SH (Small Commercial Total Electric Service) schedules will
be eligible for prescriptive rebates.

Custom Rebates – Custom rebates wil be available to all Commercial and Industrial customers listed as Participants. Each potential
rebate will be individually determined and analyzed to ensure that it passes the Societal Benefit/Cost Test (defined as a test result of
1.05 or higher). The amount of the custom rebate will be calculated as the lesser of the following:
A buydown to a two-year payback
50% of the incremental cost
50% of lifecycle avoided demand and energy costs
The Avoided Energy Cost will be the same as the amount in Empire’s Cogeneration Purchase Rate Schedule CP tariff. The amount
used in the above calculation will be updated as the tariff is updated each odd numbered year.

AVAILABILITY:
The Program is voluntary and available on a first-come, first-served basis to any commercial or industrial facility located in Missouri that
is receiving electric service under rate schedules CB, SH, GP, PFM, or TEB from the Company until funds for that year have been
expended. Customers with multiple buildings will be eligible for multiple audit rebates. A customer is still eligible for custom rebates if
they qualify for prescriptive rebates. Additionally, one customer may submit multiple rebate applications for different measures, each of
which will be evaluated on its own merits. Similar measures that are proposed in different facilities or buildings will be evaluated
separately. However, no customer, including those with multiple facilities or buildings, may receive more than $20,000 in incentives for
any program year.
.
TERMS & CONDITIONS:
This Program will provide rebates to Participants that install, replace or retrofit qualifying electric savings measures including HVAC
systems, motors, lighting, pumps, etc. Rebates are also available for energy audits. Terms of the rebate are:

1. Prescriptive Rebates for lighting, cooling, and motors are available to small commercial customers, those in rate schedules CB and
SH. A listing of the Prescriptive Rebates may be found on the Company’s website, www.empiredistrict.com. If a measure is eligible
for a Prescriptive Rebate, it is not eligible for a Custom Rebate on the same measure. A customer may apply for the prescriptive
rebates by accessing the application on the Company’s website and forwarding the application along with the invoice, if the items
have been purchased, to Kelly Chenoweth at Empire District Electric Company, P. O. Box 127, Joplin, MO 64802, or faxing the
forms to Kelly Chenoweth at 417-625-5169.

DATE OF ISSUE August 6, 2008 DATE EFFECTIVE August 23, 2008


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8a.1

Canceling P.S.C. Mo. No. Sec. Original Sheet No.

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

2. Custom Rebates are available to all Participants. The Custom Rebates will be individually determined and analyzed to ensure
that the proposed measure passes the Societal Benefit/Cost Test at a test result of 1.05 or higher. Once it is determined that the
proposed measure passes the above test, the rebate will be calculated as the lesser of (1) a buydown to a two-year payback, (2)
Fifty (50) percent of the incremental cost, or (3) Fifty (50) percent of lifecycle avoided demand and energy costs. A customer
may submit multiple rebate applications for different measures. Each individual measure will be evaluated on its own merits.
Similar measures that are proposed in different facilities or buildings will be evaluated separately. Customers may apply for
Custom Rebates on-line at the Company website, www.empiredistrict.com, or they may request an application by calling
417.625.6519.

3. Empire will offer rebates to Participants to cover up to fifty percent (50%) of the cost of an energy audit. To receive this rebate,
the Participant must implement at least one of the audit recommendations that qualify for a rebate. The energy audit rebate will
be set at 50% of the audit cost up to three hundred dollars ($300) for customers with facilities less than 25,000 square feet and
up to five hundred dollars ($500) for customers with facilities over 25,000 square feet. Energy audits must be performed by a
certified (CEM, licensed PE, or equivalent) commercial energy auditor. Customers with multiple buildings will be eligible for
multiple audit rebates.

4. The maximum amount per customer, including those with multiple facilities or buildings, is $20,000 in incentives for any program
year.

EVALUATION:
A process evaluation could be conducted at the beginning of the third year of implementation.

PROGRAM FUNDING:
To the extent that the annual funds contributed exceeds the total cost expended on the program, the amount of excess shall be
“rolled over” to be utilized for the Missouri Commercial and Industrial Facility Rebate Program in the succeeding year; however any
remaining unused funds at the end of the fifth year of the program shall be made available for other energy efficiency programs.
Annual funds available for this program are as follows:
Year Total
1 $279,000
2 $344,000
3 $452,100
4 $412,500
5 $414,000

Projects that have been approved may be scheduled in the succeeding program year but not beyond the end of the fifth year of the
Program.

DATE OF ISSUE April 5, 2007 DATE EFFECTIVE May 7, 2007


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 5th Revised Sheet No. 8b

Canceling P.S.C. Mo. No. 5 Sec. 4 4th Revised Sheet No. 8b

For ALL TERRITORY

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SCHEDULE PRO

D. Residential CFL Program

APPLICATION:
The Residential CFL Program (Program) is designed to encourage the replacement of less efficient energy consuming lights by
providing a Energy Star® compact fluorescent light (CFL) bulbs to certain residential customers. The Empire District Electric Company’s
(Company) financial participation in this program is limited to the funds set forth by the Company and approved by the Customer
Program Collaborative pursuant to the Stipulation and Agreement approved by the Missouri Public Service Commission (Commission) in
Case No. EO-2005-0263.

DEFINITIONS:
Administrator – The Company will administer the program.

Participant – Any residential customer served under the Company’s electric service tariff and located within the service district selected
by the Company for participation in this Program.

Program Partner – A distributor of Energy Star® qualified products who has met the Company’s qualifications and has been selected for
participation.

AVAILABILITY:
The Program is available to residential customers of the Company.

PROGRAM:
The Program will consist of two parts:

1) Targeted Delivery: The Company will select a Program Partner to provide a direct mail distribution to targeted customers. The
package will include four 13 watt Energy Star® rated CFL’s plus literature on other company residential energy efficiency programs.
Targeted customers may include those that have not had access to the previous CFL program due to the lack of retailer
participation in their area.
2) General Distribution and Consumer Education: At select events throughout the year, the Company will distribute and promote the
benefits of CFL’s to Customers. These events may include customer notifications of CFL give-aways at selected locations in the
Company’s service territory and/or tips on efficient usage of CFL’s.

TERM OF PROGRAM:
The program will conclude on December 31, 2010 or upon approval of a new residential lighting program, whichever occurs first.

PROGRAM FUNDING:
The year 2010 is the final year of the Program, which was previously named Energy Star ® Change a Light.

The amount of $158,000 is available for this program and will provide for the purchase and distribution of bulbs as well as any Company
administrative and marketing costs.

DATE OF ISSUE March 9, 2010 DATE EFFECTIVE April 8, 2010


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 3rd Revised Sheet No. 8c

Canceling P.S.C. Mo. No. 5 Sec. 4 2nd Revised Sheet No. 8c

For ALL TERRITORY

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SCHEDULE PRO

E. Weatherization Program

APPLICATION:
The Residential Weatherization Program (Program) is designed to provide energy education and weatherization assistance, primarily for lower
income customers. This Program is intended to assist customers through conservation, education and weatherization in reducing their use of
energy and to reduce the level of bad debts experienced by The Empire District Electric Company (Company). The Company’s participation in
such financial incentives is limited to the funds allocated for that purpose and approved by the Customer Program Collaborative (CPC) pursuant
to the Stipulation and Agreement approved by the Missouri Public Service Commission (Commission) in Case No. EO-2005-0263.

ADMINISTRATION:

The program will be administered by the Economic Security Corporation, the Ozark Area Community Action Corporation and the West Central
Missouri Community Action Agency, also known in this tariff as Social Agencies, in accordance to an established formula. This formula,
calculated by DNR-Energy Center, allocates the dollars between the Social Agencies based on the total Empire accounts enrolled with Social
Agency and the percentage of households in poverty within the Social Agency’s service region. The formula is: (% of total Empire accounts by
Social Agency times ½ of the annual funds available to the Social Agencies) plus (% of estimated poverty households accounts by Social Agency
times ½ of the annual funds available to the Social Agencies).

TERMS & CONDITIONS:


1. The program will offer grants for weatherization services to eligible customers. The program will be primarily directed to lower income customers.

2. The total amount of grants offered to a customer will be determined by the agreement between the Company and the Social Agencies. The total
amount of grants to a customer is expected to average $1,200 (escalated by $50 per year) with a maximum per customer of $1,800 (escalated by
$50 per year). These funds will focus on measures that reduce electricity usage associated with electric heat, air conditioning, refrigeration,
lighting, etc. Of the total funds allocated, the Social Agencies may spend up to $200 toward the purchase of an Energy Star® rated refrigerator
and $100 toward the purchase of Energy Star® compact fluorescent lights (CFL) and lighting fixtures per home.

3. Program funds made available to the Social Agencies cannot be used for administrative costs except those incurred by the Social Agencies that
are directly related to qualifying and assisting customers under this program. The amount of reimbursable administrative costs per participating
household shall not exceed 15% of the total expenditures for each participating household.

4. Social Agencies and Company agree to consult with Staff, Public Counsel, Department of Natural Resources, and other members of the CPC
during the term of the Program.

5. This Program will continue for five years from the effective date of this tariff, unless otherwise ordered by the Commission. With the assistance of
Social Agencies, the Company shall submit a report on the Program to the Staff, the Office of Public Counsel, the Department of Natural
Resources Energy Center and other members of the CPC on or before April 16, 2007 and on the same date for each succeeding year in which
the Program continues. Each report will address the progress of the Program, and provide an accounting of the funds received and spent on the
Program during the preceding calendar year. The report will include the following information with breakdowns for each of the participating social
agencies:
a. Program funds provided by Company.
b. Amount of Program funds, if any, rolled over from previous year.
c. Amount of administrative funds retained by the social agency.
d. Number of weatherization jobs completed and total cost (excluding administrative funds) of jobs completed.
e. Number of weatherization jobs “in progress” at the end of the calendar year.
f. Number, type and total cost of baseload measures (non-heating) installed.

The report shall be subject to audit by the Commission Staff and Public Counsel.

PROGRAM FUNDING:
To the extent that the annual funds contributed exceeds the total cost expended on the Program, the amount of the excess shall be “rolled over”
to be utilized for the Weatherization Program in the succeeding year. Annual funds available to the Social Agencies for this Program are as
follows:
2006 $172,500 2008 $186,900 2010 $201,300
2007 $179,700 2009 $194,100

If one of the Social Agencies is unable to place the total dollars allocated, the unspent funds may be reallocated among the remaining Social
Agencies.

DATE OF ISSUE August 6, 2008 DATE EFFECTIVE August 23, 2008


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8c.1

Canceling P.S.C. Mo. No. Sec. Original Sheet No.

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

E.1. WEATHERIZATION PROGRAM - VARIANCE

PURPOSE:
This Variance (“Variance”) to The Empire District Electric Company (“Empire” or “Company”) Weatherization Program (Section 4,
Sheet No. 8c) is intended to enhance weatherization of qualified Customers’ homes and subsequently reduce their energy usage.
This Variance will assist the Local Social Agencies (“Agencies”) to carry out the Weatherization Program in accordance with the
Federal American Recovery and Reinvestment Act (“ARRA”) of 2009. The ARRA enhances the Low Income Weatherization
Assistance Program (“LIWAP”) administered by the U.S. Department of Energy (DOE) through the Missouri Department of
Natural Resources (DNR), Energy Center (“EC”). The ARRA greatly expands the Federal funding available to LIWAP and
increases the average expenditure to weatherize a home. This Variance will allow LIWAP Agencies to redirect funds allocated for
the 2009 Weatherization Program (“Program”) weatherization funds as specified in DESCRIPTION.

Empire’s participation in this Program is limited to the funds allocated for that purpose and approved by the Customer Program
Collaborative (CPC) pursuant to the Stipulation and Agreement approved by the Missouri Public Service Commission
(Commission) in Case No. EO-2005-0263. Funds spent using this Variance will be considered as funds spent for the
Weatherization Program.

AVAILABILITY:
Weatherization provided to eligible Customers will be enhanced beyond what is provided under the current Weatherization
Program as a result of the ARRA and this Variance.

ADMINISTRATION:
The Program will continue to be administered by the Agencies in the Program. The funding under the Variance is available to the
Agencies that qualify and assist Customers under the LIWAP.

TERM:
The Variance starts on the effective date of this Variance and continues through December 31, 2009.

DESCRIPTION:
Agencies that administer the LIWAP may use the Variance funds for expenditures categorized below. Expenditures must include
notation of the appropriate category.

I. Equipment
a. Blower Door
b. Combustion Gas Detector
c. Carbon Monoxide/Combustion Gas Monitor
d. Infrared Camera
e. Vehicles/Trailers
f. Insulation Blowers
g. Hand Tools

II. Workforce

III. Training
a. Basic Weatherization
b. Building Performance Institute Training
c. Whole House Protocol
d. Lead Safe

IV. Administration
a. Administrative Support Staff
b. Office Equipment
c. Office Furniture

DATE OF ISSUE March 30, 2009 DATE EFFECTIVE April 29, 2009
ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8c.2

Canceling P.S.C. Mo. No. Sec. Original Sheet No.

For ALL TERRITORY

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SCHEDULE PRO

DESCRIPTION (Continued):

V. Space Needs
a. Office Space
b. Storage Space

VI. Outreach to eligible Customers

Empire will review all expenditures for appropriateness and reasonableness.

DEFINITIONS:
Program – Empire Weatherization Program described in Tariff Section 4, Sheet No. 8c.

LIWAP – Low Income Weatherization Assistance Program (“LIWAP”) administered by the U.S. Department of
Energy (DOE) through the Missouri Department of Natural Resources (DNR), Energy Center (EC).

Agency – A Local Social Agency that is a DNR-EC subcontractor that provides the LIWAP in an area of the state.

FUNDING:
The total amount of the Variance funds will be defined in the agreement between the Company and the Agency. The total of the
grants will not exceed the weatherization allocation for 2009.

Roll-over grants under the Weatherization Program will remain available to the Agencies under the guidance of the LIWAP and
Tariff Section 4, Sheet, No. 8c.

REPORTING AND EVALUATION:


The Agencies that administer funds under the Variance will submit a monthly report(s) to Empire and EC. Each report will provide
an accounting of the Variance funds received and spent during the Variance term. The report will include the following
information for each Agency:
a. Funds provided by the Company and spent on each of the categories defined above;
b. Homes weatherized for the Company’s Customers;
c. Number of weatherization jobs completed; and
d. Number of weatherization jobs “in progress”; at the end of the Variance.

At the end of the Variance term the Company and EC will provide a report that will summarize and evaluate the effect of the
Variance. The reports shall be subject to audit by the Commission Staff and Public Counsel.

DATE OF ISSUE March 30, 2009 DATE EFFECTIVE April 29, 2009
ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 1st Revised Sheet No. 8d

Canceling P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8d

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO
F. Low-Income New Home Program

APPLICATION:
The Low-Income New Home Program (Program) is designed to promote energy efficiency in affordable new homes for low income customers
served under The Empire District Electric Company’s (“Company”) Residential Service Schedule RS. This Program is intended as a partnership
between the Company and non-profit organizations, including Habitat for Humanity, and local government community development organizations
(Organizations). The Company’s participation in such financial incentives is limited to the funds allocated for that purpose and approved by the
Customer Program Collaborative (CPC) pursuant to the Stipulation and Agreement approved by the Missouri Public Service Commission
(Commission) in Case No. EO-2005-0263.

ADMINISTRATION:
The Company will administer the program, but will rely on the Oganization submitting the application to qualify the home-buyer as low-income
according to local standards.

TERMS & CONDITIONS:


1. The Program will provide financial incentives for increased energy efficiency in the building shell insulation and for high-efficiency central air
conditioners (CAC), heat pumps (HP), refrigerators, and lighting fixtures. This Program is specifically directed toward the low-income
community. The Program applies to single unit residences and multi-unit housing, which for the first program year will be limited to duplex
units.

2. The total available incentive per residential unit is $1,100 with an assumed average of $500. This incentive may be a combination of any of
the following:
a. The financial incentive for the CAC or HP with a SEER of 14 or greater will be set at the full incremental cost for the unit, up to a
maximum of $400. The incremental cost is based on a 13 SEER unit. The HP incentive will be the same as an incentive for a
CAC with the equivalent SEER.
b. Up to $200 may be allocated toward the purchase of, or the upgrade to, a higher efficiency model of an Energy Star® rated
refrigerator.
c. Up to $100 may be allocated toward the purchase of Energy Star® rated lighting fixtures.
d. Of the total funds allocated, an incentive of full incremental cost is available for improvements in the building shell as shown
below.
i. Attic insulation of R-38 or higher with baseline of R-30 for incentives, and/or
ii. Exterior wall insulation of R-19 or better with a baseline of R-13, and/or
iii. Floor insulation of R-19 or better with a baseline of R-13.

3. Funds will be available on a “first-come, first-served” basis until the annual funds have been exhausted. Funding to the Organization will
occur upon the receipt and review of paid invoices. An Organization must notify the Company of its intent to participate in this program prior
to purchasing materials by completing the Notice of Intent and returning it as indicated on the form. This form may be obtained by calling
417-625-6519 or 1-800-639-0077 extension 6519.

4. This Program will continue for five years, unless otherwise ordered by the Commission. The first Program Year will begin with the original
effective date of this tariff sheet.

EVALUATION:
A process evaluation could be conducted at the beginning of the third year of implementation at a cost of an additional 10% of the third year
expenditures, i.e. $1,050.

PROGRAM FUNDING:
Annual funds of $5,000 will be available to the Organizations for this Program. To the extent that the annual funds contributed exceed the total
cost expended on the program, the amount of the excess shall be “rolled over” to be utilized for the Low-Income New Home Program in the
succeeding year. Any unused Marketing funds may be redirected for use as Financial Incentives as provided above in the Terms & Conditions.
Any exess funds at the end of the program will be re-allocated to other programs by the CPC.

Annual funds for this program are as follows:


Program Year Program Management Marketing Financial Incentives Evaluation Total
1 $2,500 $5,000 $5,000 $12,500
2 $2,500 $2,500 $5,000 $10,000
3 $3,000 $2,500 $5,000 $1,050 $11,550
4 $3,000 $2,500 $5,000 $10,500
5 $3,000 $2,500 $5,000 $10,500

DATE OF ISSUE August 6, 2008 DATE EFFECTIVE August 23, 2008


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 1st Revised Sheet No. 8e

Canceling P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8e

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

G. High Efficiency Residential Central Air Conditioning Rebate Program

APPLICATION:
The High Efficiency Residential Central Air Conditioning Rebate Program (Program) is designed to encourage more effective utilization
of electric energy through the use of more energy efficient residential central air conditioning equipment and heat pumps by providing a
financial incentive to customers in the form of a rebate. The Empire District Electric Company’s (Company) participation in such financial
incentives is limited to the Funds allocated for that purpose and approved by the Customer Program Collaborative (CPC) pursuant to the
Stipulation and Agreement approved by the Missouri Public Service Commission (Commission) in Case. No EO-2005-0263.

DEFINITIONS:
Administrator: The Company will administer the Program.

Participant: Electric residential customers, owners of residential rental property, and builders of residential structures being served by
the Company in its Missouri electric service territory that elect to upgrade to or install central air conditioning equipment or a heat pump
with a SEER value of 15 or higher.

SEER: Seasonal Energy Efficiency Ratio, the efficiency rating for the air conditioner or heat pump over a range of expected external
temperatures (i.e., the temperature distribution for the geographical location for the SEER test). SEER rating is the Btu of cooling output
during a simulated, typical cooling season divided by the total electric energy input in watt-hours during the same period.

AVAILABILITY:
The Program is voluntary and available on a first-come, first-served basis to any residential customer, owner of residential rental property
or builder of residential structures in Missouri who is receiving electric service from the Company. Sixty-five (65) percent of the available
funds each calendar year will be made available to residential customers during the first eight months of that year. After the first eight
months of that year, all of the remaining funds are equally available to residential customers, owners of residential rental property and
builders.

TERMS & CONDITIONS:


This Program will provide rebates to all Participants that purchase and install appropriately sized high efficiency central air conditioning
equipment or heat pumps, or replace existing equipment with appropriately sized higher efficiency units after the original effective date of
this tariff. The available rebates are as follows:
SEER of 15 to 15.9 $400
SEER of 16 to 16.9 $450
SEER of 17 or higher $500

Application forms for obtaining a rebate are available on the Company’s web site at www.empiredistrict.com or by calling Kelly
Chenoweth at 417.625.5100. Completed application forms must be submitted to the Company by sending the forms to Kelly Chenoweth
at 602 Joplin St., P. O. Box 127, Joplin, MO 64802 or by fax to 417.625.5169. All applications for rebates must be accompanied by
dated proof of purchase and a certification from the installer that the central air conditioner or heat pump is appropriately sized based on
a “Manual J” calculation or industry equivalent test that was performed as part of the installation process in order to qualify for a
Company rebate. Beginning in 2009, installers must have participated in both the Company’s “Manual J” training and Company’s
“System Charging and Airflow” training, or show participation in similar training within the last twenty-four (24) months, for the
homeowner, owner of residential rental property or builder to be eligible for the rebate.

The Company will make annual training on Manual J calculations and System Charging and Airflow available to installers of central air
conditioning equipment and heat pumps. This training will be made available at least one time per year.

EVALUATION:
An initial evaluation of the program based on the first two program years will be conducted during the third program year unless the CPC
approves advancing or delaying the evaluation.

DATE OF ISSUE August 6, 2008 DATE EFFECTIVE August 23, 2008


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8f

Canceling P.S.C. Mo. No. Sec. Original Sheet No.

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

PROGRAM FUNDING:
To the extent that the annual Program funding exceeds the total cost expended on the Program during a program year, the excess funds
shall be “rolled over” to be utilized for the Program in the succeeding program year; however, any remaining unused funds at the end of
the fifth year of the program shall be made available for other energy efficiency programs. The annual funding available for this Program
is as follows:
Customer Total
Year Incentives Program Funds
2007 $208,000 $268,000
2008 $260,000 $322,500
2009 $312,000 $414,700
2010 $312,000 $379,500
2011 $312,000 $382,000

Individual participant projects that have been approved for rebate consideration may be scheduled in the succeeding program year, but
not beyond the end of the fifth year of the Program.

DATE OF ISSUE May 4, 2007 DATE EFFECTIVE June 4, 2007


ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8g

Canceling P.S.C. Mo. No. Sec. Original Sheet No.

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

I. Building Operator Certification

APPLICATION:
This program is designed to encourage building operator certification through the Northwest Energy Efficiency Council’s Building
Operator Certification (“BOC” or “Program”) curriculum. This curriculum consists of Level 1 and Level 2 programs which are
geared toward the operators of institutional, commercial, and industrial facilities. The Empire District Electric Company (“Empire”
or “Company”) will, in collaboration with the Missouri Department of Natural Resources, Energy Center (“MDNR-EC”) and the
Midwest Energy Efficiency Alliance (“MEEA”), offer this program to Company’s commercial and industrial customers. This group
of customers excludes the Large Power (“LP”) class. The Company’s participation in such financial incentives is limited to the
resources allocated for that purpose and approved by the Customer Program Collaborative (“CPC”) pursuant to the Stipulation
and Agreement approved by the Missouri Public Service Commission (“Commission”) in Case No. EO-2005-0263.

DEFINITIONS:
Administrator: The Program will be administered by the MDNR-EC.

Participant: Missouri electric commercial or industrial customers being served by the Company under the CB, SH, TEB, PFM, or
GP rate schedules. The individual(s) participating can be management or individuals responsible for the day-to-day operations of
the participating customer’s facility.

TERMS AND CONDITIONS:


The BOC Program is designed to provide training classes leading to the opportunity for building operator certification as defined
in an agreement between Company and MDNR-EC.

Company will reimburse DNR-EC for certain expenses associated with the certification classes and process.

Tuition costs associated with the Program will be reimbursed by Company in the amount of $575 per certification level and will be
paid to the sponsor or individual paying the tuition after certification has been obtained. Qualified Building Operators will receive
the reimbursement when a completed reimbursement request is submitted to Company and certification has been obtained. The
reimbursement request is available by contacting the Company’s Planning and Regulatory Department.

AVAILABILITY:
The certification courses funded by this Program will be available through MDNR-EC for any Building Operator or manager
responsible for the operations of at least one Missouri facility receiving electric service from Company. This facility must be
receiving service from Company under either the CB, SH, TEB, PFM, or GP rate schedule.

EVALUATION:
An initial evaluation of the Program based on the first two program years will be conducted during the third program year, unless
the CPC approves delaying the evaluation.

PROGRAM FUNDING:
To the extent that the annual Program budget exceeds the total cost expended on the Program during a program year, the
excess resources shall be made available for use in the succeeding Program year; however, any unused resources at the end of
the fifth year of the Program shall be made available for use in Company’s other energy efficiency programs in effect at the end of
the fifth year of the BOC Program. The annual operating budget approved by the CPC for this Program is as follows:
Total
Year Program Budget
2008 $32,500
2009 $33,000
2010 $36,850
2011 $34,000
2012 $34,500

Certification schedules that carry-over into the next year will be paid.

DATE OF ISSUE January 22, 2008 DATE EFFECTIVE February 21, 2008
ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8h

Canceling P.S.C. Mo. No. Sec. Original Sheet No.

For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

I. ENERGY STAR NEW HOMES

APPLICATION:
This program is designed to encourage the construction of homes to meet the ENERGY STAR® Homes guidelines. The Empire
District Electric Company’s (“Empire” or “Company”) participation in such financial incentives is limited to the resources allocated
for that purpose and approved by the Customer Program Collaborative (“CPC”) pursuant to the Stipulation and Agreement
approved by the Missouri Public Service Commission (“Commission”) in Case No. EO-2005-0263.

DEFINITIONS:
Administrator: The ENERGY STAR New Homes Program (“ESNH”) will be administered by Empire.

Participant: Residential builders and retailers/detailers of modular and manufacturered homes in the Company’s Missouri service
territory along with individuals trained and certified as Home Energy Raters.

TERMS AND CONDITIONS:


Residential builders, subcontractors, and retailers/dealers who wish to participate in the program must meet all guidelines of the
federal ENERGY STAR Homes program.

Additional program details may be found at www.energystar.gov and clicking on New Homes or by going directly to the New
Homes section at http://www.energystar.gov/index.cfm?c=new_homes.hm_index .

Empire will provide incentives of up to $400 to the Home Energy Raters which will reduce the cost of the home energy audits.
The Rater may invoice Empire at the end of the project or for each of the two audits.

Empire will also provide incentives to the builders that will reduce the additional cost of building to ENERGY STAR guidelines.
The builder incentive will be in the amount of $800 and will be paid after the home is declared to be an ENERGY STAR Qualified
Home.

AVAILABILITY:
Participation in the ESNH program is open to building contractors of residences and to retailers/dealers who sell modular and
manufactured homes that will take service from Empire in its Missouri service territory. It is also available to persons certified as
Home Energy Raters.

EVALUATION:
An initial evaluation of the Program based on the first two program years will be conducted during the third program year, unless
the CPC approves delaying the evaluation.

PROGRAM FUNDING:
To the extent that the annual Program budget exceeds the total cost expended on the Program during a program year, the
excess resources shall be made available for use in the succeeding Program year; however, any unused resources at the end of
the fifth year of the Program shall be made available for use in Company’s other energy efficiency programs in effect at the end of
the fifth year of the ESNH Program. The annual operating budget approved by the CPC for this Program is as follows:

Total
Year Program Budget
2009 $ 80,000
2010 $246,400
2011 $368,280
2012 $336,800
2013 $338,800

DATE OF ISSUE March 19, 2009 DATE EFFECTIVE April 20, 2009
ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8i
Canceling P.S.C. Mo. No. Sec. Original Sheet No.
For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO
J. Home Performance with ENERGY STAR®

APPLICATION:
This program is designed to increase the awareness of the opportunities for benefits to existing homes through audits which lead
to improvements ranging from improved levels of insulation to decreased air leakage. The Empire District Electric Company’s
(“Empire” or “Company”) participation in such education and financial incentives is limited to the resources allocated for that
purpose and approved by the Customer Program Collaborative (“CPC”) pursuant to the Stipulation and Agreement approved by
the Missouri Public Service Commission (“Commission”) in Case No. EO-2005-0263.

DEFINITIONS:
Administrator: The Home Performance with ENERGY STAR (“HPwES” or “Program”) program will be administered by Empire.

Assessment. An initial energy evaluation of the home that includes observation of lighting and appliances as well as performance
testing of the ventilation and mechanical systems, building tightness, and insulation levels that will result in a scope of work
outlining recommended energy efficiency improvements. All improvements performed will be verified through a second evaluation
after completion.

Consultant. Third party companies certified to perform the HPwES Assessment and provide a scope of work to the Customer
detailing the recommended improvements.

Contractor. Third party companies certified to perform the HPwES Assessment, provide a scope of work to the Customer detailing
the recommended improvements and may be used to complete the implementation of the specified improvements.

HPwES. A national program from the U.S. Environmental Protection Agency (“EPA”) and U.S. Department of Energy (“DOE”)
offers a comprehensive, whole-house approach to improving energy efficiency and comfort at home, while helping to protect the
environment. The Company is implementing the national program locally under the sponsorship of the Missouri Department of
Natural Resources (“MDNR”).

Qualifying Improvements. Energy efficiency changes applied to the home to eliminate air leaks, add insulation, seal ductwork, and
improve windows and doors.

TERMS AND CONDITIONS:


Additional program details may be found at www.energystar.gov and clicking on Home Performance with ENERGY STAR in the
Home Improvement section and at www.dnr.mo.gov/homeperformance the web site for the Missouri Home Performance Program
of the Missouri Department of Natural Resources.

AVAILABILITY:
The HPwES program may be applied to any home, multiplex, or apartment where the current resident is receiving service under
any generally available residential rate schedule offered by the Company. All Assessments must be requested by the owner of the
home or property. Program rebates are limited to one rebate per Assessment. The Company reserves the right to modify or
terminate this Program at any time, subject to Commission approval.

PROGRAM PROCESS:
1.) The Company will promote the Program to residential Customers through mediums that may include press releases, direct
mailings, bill messages, bill inserts, and web site materials.
2.) Interested Customers will contact the Company through email, by phone, or by accessing the web site to gain additional
information regarding the Program.
3.) Customers will be given an option of selecting:
a. A Contractor who will perform the Assessment and is capable of installing the improvements, or
b. A Consultant who will perform the Assessment only.
4.) The Contractor/Consultant will perform the Assessment and communicate the results to the Customer through a scope of
work statement. The scope of work will include a list of recommended energy efficiency improvements.
5.) Customers who choose the Contractor may work with that Contractor to complete the improvements specified by the
Customer.

DATE OF ISSUE July 29, 2009 DATE EFFECTIVE August 28, 2009
ISSUED BY Kelly S. Walters, Vice President, Joplin, MO
THE EMPIRE DISTRICT ELECTRIC COMPANY
P.S.C. Mo. No. 5 Sec. 4 Original Sheet No. 8j
Canceling P.S.C. Mo. No. Sec. Original Sheet No.
For ALL TERRITORY

PROMOTIONAL PRACTICES
SCHEDULE PRO

6.) Customers who choose the Consultant will select a contractor to be retained to complete the improvements specified by the
Customer.
7.) Following the implementation of the improvements and at no additional cost to the Customer, the Contractor/Consultant will
conduct a second Assessment to verify the work.
8.) Customers that choose to implement at least one of the recommended Qualifying Improvements may request from the
Company a rebate of $400 toward the cost of the Assessment and Qualifying Improvements .
9.) Qualifying Improvements exclude improvements associated with existing Company Programs. (i.e. High Efficiency Central
A/C Program,) or improvements related to natural gas-only equipment.
10.) Customers will be required to complete a rebate request, available from the Contractor/Consultant or the company website,
and submit a copy of the invoices associated with the Assessment and Qualifying Improvement(s).

EVALUATION:
Process and impact evaluations of the Program based on the first two program years will be conducted during the third program
year, unless the CPC approves delaying the evaluation.

PROGRAM FUNDING:
To the extent that the annual Program budget exceeds the total cost expended on the Program during a program year, the excess
resources shall be made available for use in the succeeding Program year; however, any unused resources at the end of the fifth
year of the Program shall be made available for use in Company’s other energy efficiency programs in effect at the end of the fifth
year of the HPwES Program. The annual operating budget approved by the CPC for this Program is as follows:

Total
Year Program Budget
2009 $ 54,500
2010 $ 95,500
2011 $120,600
2012 $116,500
2013 $115,000

DATE OF ISSUE July 29, 2009 DATE EFFECTIVE August 28, 2009
ISSUED BY Kelly S. Walters, Vice President, Joplin, MO