University of Wisconsin–Disaster Management Center
Managing an Emergency Response (EP03)
COLLEGE of ENGINEERING n DEPARTMENT of
INDEPENDENT LEARNING COURSE for
disaster/emergency professionals
Managing an
Emergency
Response
n 20-hour downloadable SELF-STUDY
format available over the Internet as a
PDF document
n Clear, step-by-step lessons
n Earn continuing education credits
n Enroll anytime and study on your
own schedule
Professional Development from the
University of Wisconsin–Disaster
Management Center (UWDMC)
ENGINEERING PROFESSIONAL DEVELOPMENT
Why This Course Who Will Benefit
In this self-study course you learn This self-study course will meet the
about the specific management needs of people involved in disaster
context of refugee emergencies. In management for both natural disasters
nine chapters, you will examine and refugee emergencies. The course
management theory of mass will benefit government personnel,
displacement emergencies, ways representatives of private voluntary
to prepare yourself to be a better
emergency manager, and key
interpersonal tasks of the emergency
agencies, and other individuals
interested in disaster/emergency
management.
manager, among other topics. Self-
graded examinations provide feedback
and one university-graded examination University of Wisconsin–
certifies your knowledge.
Study These Topics
Disaster Management
Center (UWDMC)
For more than 25 years, the University
and More of Wisconsin–Disaster Management
Center (UWDMC) has served the
• Management context of refugee
learning needs of disaster/emergency
emergencies
management professionals in the
• Management of the resources and developing world. Working closely
capacities needed with experts recognized for their field
• Key tools for managing the response experience, the UWDMC has developed
• Ways to prepare yourself a curriculum of disaster management
ce p t e d
ac
Professional • Techniques for managing your time
training activities with a practical
20 Development emphasis.
Hours • Key interpersonal tasks
This is one of a series of self-study
at
n
ionwid
• Co­ordination of programs and effort courses developed by the UWDMC for
ac
ce p t e d • Managing conflicts within the the United Nations High Commissioner
Continuing operation for Refugees (UNHCR). The CEUs
2.0 Education earned from this course can be
at
Units
applied toward the UWDMC Disaster
n
ionwid
Management Diploma. For more
ce p t e d Diploma information, visit:
ac
Professional
http://dmc.engr.wisc.edu/diploma
20 Development
Units
at
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ionwid
20 LU
Course Content and
Organization
This course is about managing
programs in response to humanitarian
emergencies. It does not deal in
depth with the technical or sectoral
details, such as food, water, sanitation
or health, but rather with the
management of the response itself.
This course should be studied in
conjunction with its companion courses,
Contingency Planning (EP01) and
Planning an Emergency Response
(EP02).
The course is divided into three units.
Unit One discusses specific
management context of refugee
emergencies in a broad sense.
• Problems that stem directly from the
situation
• Needs of the refugees or displaced
• Information the manager needs to know
and what to do with it
• Management theory as related to mass
displacement emergencies
• Strategies and analytical techniques for
international humanitarian emergency
response
• Management of the resources and
capacities needed for the physical
response to the emergency
• Key tools for managing the response to
a refugee emergency
Enroll online today! http://epd.engr.wisc.edu/webL738
Unit Two provides some insights from
traditional management theory as
well as emergency field experience on
ways to prepare yourself to be a better
emergency manager.
• Ways of thinking and analyzing
problems presented by emergencies
• Benefits of ‘systems thinking’ in
emergencies
• Techniques for managing your own time
Unit Three examines some of the key
interpersonal tasks of the emergency
manager.
• Co­ordination of programs
• Coordination of effort
• Managing conflicts within the operation
• Maintenance and leadership of the
emergency management team
This course is not intended to be a
recipe book or template for managing
refugee emergencies. Every situation
is different and a solution that works
well in one country or situation
may be completely inappropriate in
another. While some approaches are
suggested in this course, these only
represent one viewpoint in relation
to specific situations. By considering
the underlying factors presented in
the course, you should be better able
to decide on the best approach for
managing your own unique emergency
situation when the time comes.
Completing This
Self-study Course
Although you set the pace for your
studies, we encourage you to complete
your studies and take a proctored final
examination within one calendar year
from the date of your enrollment. All
course materials are included in the
downloadable PDF document.
After you receive your enrollment
confirmation from our registration
department, you will receive an email
invitation with complete instructions
for downloading the PDF and starting
the course.
Self-study may be more demanding
than traditional classroom instruction
since each student has to provide a
personal framework for study instead
of having it imposed by a course
timetable. For feedback, there are self-
assessment quizzes at the end of each
chapter.
Final Examination
When you have completed all the
self-assessment tests and activities to
your satisfaction, the course materials
include instructions on how to request
a final examination package and
nominate someone to proctor the
closed-book exam.
Professional
Development Benefits
These distance learning courses have
been designed to assist UNHCR
staff and others in developing their
skills and knowledge base in several
functional areas. The courses reflect
UNHCR Career Management
System competencies for emergency
preparedness and response. Through
the UWDMC, the UNHCR offers the
same distance learning modules to
anyone interested in the subject among
NGO staff and government officials
worldwide.
Independent Study:
An Efficient and
Effective Option
Recently, travel and time away from
work have become limiting factors
in professional development for
many individuals. We have designed
this self-study course to meet your
learning needs in a timely and cost-
efficient manner. The University of
Wisconsin–Madison, Department of
Engineering Professional Development
has more than 50 years of experience
in delivering courses via independent
study. During this time we have proven
this approach to be both efficient and
effective, with student satisfaction
levels matching or exceeding our face-
to-face offerings.
For more information and online
enrollment visit
http://epd.engr.wisc.edu/webL738
 Four Easy Ways to Enroll Mail to:
; Internet:
http://epd.engr.wisc.edu/webL738 Engineering Registration, The Pyle Center
702 Langdon Street, Dept. 108 *
Need to Know More? Madison, Wisconsin 53706
Phone:
Call toll-free 800-462-0876 and ask for
Program Director:
( 800-462-0876 or
608-262-1299 (TDD 265-2370)
Fax:
800-442-4214 or 608-265-3448 7
Don Schramm n Course Information
schramm@engr.wisc.edu q Please enroll me for self study in Course #L738: Managing an Emergency Response (EP03)
or Fee: $225
Program Associate: q I cannot enroll at this time. Please send me information about other independent study courses.
Linda Martin Chitturi
dmc@engr.wisc.edu n Personal Information (Please print clearly.)
Or e-mail custserv@epd.engr.wisc.edu
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Enroll online today! http://epd.engr.wisc.edu/webL738