Man: How is your new boat?

Woman: It´s brand new. I´m really having fun with it.
Man: Let´s both go sailing one day.
What does the woman enjoy?
A. Her new boots.
B. Talking on the phone.
C. Selling on Monday.
D. Sailing her boat.

Attention shoppers. The market will be closing in ten minutes. Please

proceed to the check-out counters.
What does the man want people to do?
A. Mark all the answers.
B. Change clothes.
C. Leave the store.
D. Buy some plant seed.

How long have you been married?

A. Almost ten years.
B. About five feed.
C. The bride is my cousin.

Man: Please return to your seat and fasten your seat belt.
Woman: Are we getting ready to land?
Man: No, but there is some turbulence in the air.
Where are the speakers?
A. In a car.
B. In a plane.
C. At sea.
D. On a bus.

The weather this weekend will be perfect for those who want to play golf or
do outside chores such as gardening. The temperature will be in the low 70s
and the humidity will also be low.
What does this announcement concern?
A. Weekend sports.
B. Auto repair garages.
C. Garden center hours.
D. The weekend weather.

Choose the best response to the question.

He leaves next week, doesn´t he?
A. No, he´s going tomorrow.
B. Yes, he´s very weak.
C. The leaves are turning yellow.

Man A: Will you sew this button on for me?

Man B: I don´t have time now.
Man A: I´ll be glad to wait.
Why can´t the other man help?
A. The field is too wet to sow.
B. He´s out of thyme.
C. He´s too busy.
D. There are only four buttons.
The sun will shine this morning, but rain is likely by this afternoon. There
may be some strong winds, too. Spring weather is unpredictable.
What is the man talking about?
A. Whether to buy two storm windows.
B. The weather.
C. His son.
D. The reign of the king.

Is this bed too hard?

A. Yes, it´s very difficult.
B. Not for me. I like it firm.
C. The flower bed needs water.

Man: Why didn´t you call this summer?

Woman: I was working on my bachelor´s degree.
Man: Now that summer´s over, I´ll give you a ring next week.
What will the man do?
A. Call the woman on the phone.
B. Give her an engagement ring.
C. Take a summer vacation.
D. Call the woman names.

Tennis fans will not want to miss the final match at Forest Lawn tomorrow.
This championship match will be sponsored by Bush Tobacco Company, the
maker of Mirage Cigarettes, a cigarette without equal.
What does the man suggest people do?
A. Get married at Forest Lawn.
B. See a tennis game.
C. Smoke Mirage Cigarettes.
D. Not use the last match.

When did you leave the office?

A. Before it started to rain.
B. After tomorrow.
C. While you are speaking.

Man: We have decided not to bid on the project.

Woman: Did you decide before or after you heard about your competition?
Man: Our decision was made prior to their announcement.
When did the man decide?
A. Before he heard about the competition.
B. Long after he heard about the competition.
C. As soon as he heard about the competition.
D. Shortly after he heard about the competition.

Mr. Ahmed Saleh, Chairman and CEO, will retire at the end of the next
quarter. He has been with the company for over twenty years and has been
the Chairman since the company merged with Rotel International, five years
ago.
How long has Mr. Saleh been Chairman?
A. Until next quarter.
B. About twenty years.
C. For five years.
 D. As soon as he retires.

He hasn´t done anything illegal, has he?

A. No of course not. He´s a law-abiding citizen.
B. He´s a legal secretary, I think.
C. There is something illegible in this letter.

Man: Do you have everything you need for your trip?

Woman: I even have what I don´t need.
Man: You can never take too much.
What does the man advise the woman?
A. Take more than she needs.
B. Take less than she needs.
C. Buy what she needs later.
D. Take only what she needs.

At no time in the history of our company have we had such sales. Our profit
margins are unprecedented. Our total revenues, unimaginable. This
unparalleled success is due to the selfless dedication of our employees.
What word or phrase describes this report?
A. Extremely positive.
B. Extremely negative.
C. Unenthusiastic.
D. Mediocre.

Man: I´m going to Europe this summer.

Woman: Isn´t that great! How I envy you!
What does the woman think about the trip?
A. It will be long.
B. It will be exciting.
C. She doesn´t envy the man.
D. It will not be as great as he thinks.

How the weather changes! Yesterday morning, it was hot and sunny. By
noon, the temperature was falling. Last night, it began to rain. And this
morning, it has never been so windy.
What describes the weather this morning?
A. Unchanged.
B. Hot.
C. Still.
D. Very windy.

What is the fastest way to your home?

A. At rush hour, a train is the fastest.
B. Take a plane to Rome.
C. My home is farther than yours.

Man: This meeting will never end!

Woman: It´s even longer than yesterday´s, and I thought that was long.
Man: This one holds the world´s record for being the longest and the most
boring.
What do they think about the meeting?
A. It´s not long enough.
B. It´s very interesting.
 C. It´s not very interesting.
D. It will end soon.

There never used to be as many cars on the road as there are today. It
seems that as we improve the roads, more people want to drive. There
more roads there are, the more cars there will be on them.
What is said about roads and cars?
A. Fewer people drive nowadays.
B. The number of cars will increase as roads improve.
C. There will be less cars on the roads in the future.
D. There are fewer good roads today.

Man: Did you attend the reception last night?

Woman: I would have gone if I had been free.
Man: I wish I had been someplace else.
Did the woman go to the reception?
A. She didn´t go, because she was busy.
B. She went because she had nothing else to do.
C. She went because there was no charge.
D. She didn´t go, because there was an admission fee.

The presentation could have been more interesting if the speaker had used
some visuals. Colorful visuals projected on a screen would have made it
easier for the audience to follow the main points. Without this support, most
of us felt lost.
How does this critique describe the presentation?
A. Interesting.
B. Confusing.
C. Visually exciting.
D. Colorful.

I´m used to working all night.

A. Me, too. I don´t need much sleep.
B. When did you stop working at night?
C. I used all my sick days.

Man: Sand this wall until it is smooth.

Woman: Then I´ll put the first coat of paint on, right?
Man: Yes, but I´ll mix the color for you.
Who are the speakers?
A. Lifeguards at the beach.
B. Painters.
C. Salespeople selling coats.
D. Bartenders.

Our flight attendants will be passing through the cabin now, passing out
immigration forms. These forms must be completed by everyone before we
land. Please present these forms with your passport at customs.
Who is listening to this announcement?
A. Migrant workers.
B. Airline passengers.
C. Gas station attendants.
D. Customs officers.
We need more towels in Room 233. Whom should we call?
A. The housekeeper will bring them to you.
B. I´ll call the plumber for you, sir.
C. How about the restaurant manager?

Man: I´d like you to put one in each room.

Woman: I´ll have to run wires along the baseboard.
Man: No problem. I don´t want to run every time the phone rings.
What is the woman occupation?
A. Running coach.
B. Baseball player.
C. Telephone operator.
D. Telephone installer.

It is a state law that all employees who handle food must wash their hands
before leaving the restroom.
Who will listen to this announcement?
A. Drivers.
B. Restaurants workers.
C. School children in a cafeteria.
D. Guest at a dinner party.

What should we do, son, while we wait for Father?

A. Judge, I am innocent.
B. Let´s browse in this store, Mom.
C. I finished my homework, Uncle.

Man: Would you like more coffee?

Woman: No, just the check please.
Man: Here you are. Please pay at the cashier.
What is the relationship of the speakers?
A. Banker and client.
B. Accountant and cashier.
C. Waiter and customer.
D. Coffee grower and bean picker.

The library´s representative is authorized to collect a fine for each day that
a borrowed book is overdue. If a book is not returned, the borrower may
lose his or her library privileges.
What two people might pay attention to this message?
A. Librarian and patron.
B. Author and publisher.
C. Police officer and speeder.
D. Bookseller and customer.

Where will you be waiting?

A. On the corner.
B. In the envelope.
C. Under the cushion.

Man: I left the letter here on top of these books.

Woman: You mean the books on the shelf?
Man: No, the stack on the desk.
Where did he put the letter?
 A. On the shelf.
B. Under the books.
C. On top of the books on the desk.
D. In the drawer.

When does your train leave?

A. At 5:40.
B. By car.
C. Whit my colleague.

Man: I need to go in about ten minutes.

Woman: Please stay for another hour.
Man: Let´s compromise. I´ll leave in a half-hour.
How much longer will the man stay?
A. 10 minutes.
B. 15 minutes.
C. 30 minutes.
D. 60 minutes.

Snow has fallen every day now for the last week. If it keeps up, we will have
accumulated over sixty inches in the last two months.
How often has it snowed?
A. Every hour.
B. Daily.
C. Only once last week.
D. Twice a month.

What are you doing with this report?

A. I love watching sports on TV.
B. I´m going to read it over the weekend.
C. We´re going to the movies.

Man: I think we´re lost. Turn left here.

Woman: I can´t. This is a one-way street.
Man: I knew we should have bought a map.
What are they doing?
A. Taking a walk.
B. Taking a nap.
C. Buying a map.
D. Driving a car.

In the event of rain, the picnic will not be postponed. It will be held as
scheduled but will take place in the office cafeteria.
What will happen if it rains?
A. The picnic will be rescheduled.
B. The office cafeteria will be closed.
C. The mail will not be delivered.
D. The picnic will be held inside.

What happened to you last night?

A. I had to work late.
B. It was last Friday.
C. About 8 PM.
Man: The shipment is still in customs.
Woman: If it isn´t released by Friday, production will be delayed.
Man: That means we will have to redo our advertising.
What will happen if the goods don´t clear customs?
A. Production will be postponed.
B. The advertisers will complain.
C. More customs duty will be paid.
D. They will wait until Friday.

This past week there have been floods in the Midwest, fires in the
Northwest, earthquakes in the West, hurricanes in the Southeast, and a
blizzard in the Northeast. Never have so many disasters happened at one
time.
What is unusual about this past week?
A. The earthquakes in all regions.
B. No disasters occurred.
C. The large number of disasters.
D. The blizzard in the South.

How are you today?

A. Fine, thanks.
B. My name is Bob.
C. I´m by the window.

Man: I´m starving. My stomach is growling.

Woman: Me, too. I haven´t eaten all day.
Man: Let´s go find something to eat.
How do the speakers feel?
A. Hungry.
B. Worried.
C. Angry.
D. Lost.

Our neighbors have requested that employees park their cars on the street
or in designated parking areas. They are not pleased that some or you have
been leaving your cars on their lawns.
Why are the neighbors upset?
A. There is no parking for them.
B. Cars are parked on their property.
C. Employees leave early.
D. No one waters the lawns.

Why don´t you use milk in your coffee?

A. I take milk for my cough.
B. I prefer it black.
C. Tea, thank you.

Man: I can´t read when I travel by car.

Woman: Me, neither. That´s why I travel by plane or train.
Man: I get a lot of work done on the train.
Why don´t they travel by car?
A. It´s being repaired.
B. They like to read while traveling.
C. The train is cheaper.
 D. They need to get to work faster.

Because of a work slowdown, all flights will be delayed. We apologize to our

passengers for the inconvenience and hope to have them on their way as
soon as possible.
Why is there a delay?
A. Workers are staging a work action.
B. Bad weather.
C. Flight control problems.
D. Passengers are boarding slowly.

Did you like the book?

A. No, it was too violent.
B. I bought the book.
C. Yes, we always do.

Man: That speaker was really funny.

Woman: I never laughed so hard.
Man: Where did he find those jokes?
What did they like about the speaker?
A. His short presentation.
B. His humor.
C. His clothes.
D. His folks.

Moviegoers, take out your handkerchiefs. This is a four-hanky movie. You

will start crying within ten minutes of the opening credits and will continue
until the lights go up at the end.
What kind of movie is it?
A. A short one.
B. A long one.
C. One without credits.
D. A sad one.

Man: Would you consider yourself a generous person?

Woman: Not at all. I´m very tight with money.
Man: What a shame. I won´t ask for your help then.
What does the man mean?
A. He is a generous person.
B. The woman has no shame.
C. He needs a loan.
D. The woman´s clothes are too small.

If you can get up early, we leave at dawn.

A. Sure. I´ll set my alarm clock.
B. We left in the afternoon.
C. If we had thought about it.

Man: If we had asked for less money, the budget would have been
approved.
Woman: But then we wouldn´t have had enough to complete the project.
Man: Now, we don´t have money or a way to complete the project.
What should they have done?
A. Submitted a budget.
 B. Asked for more money.
C. Asked for less money.
D. Completed the project anyway.

If prices of stock continue to fall, investors will wait for the prices to hit
bottom and then begin to buy. A down market has a positive side.
What will investors do if stock prices decrease?
A. Jump from buildings.
B. Sell at the lowest point.
C. Buy at the highest point.
D. Buy at the lowest point.

Man: Maybe we should start with your report?

Woman: What if we save mine for last?
Man: No, I want yours to be first.
What does the man suggest the woman do?
A. Go last.
B. Go first.
C. Have something to drink.
D. Save money.

With the unemployment figures rising and the number of homeless

increasing, it is important for all of us to consider those less fortunate.
Shouldn´t we all try to help the needy as much as we can?
What does the man suggest?
A. We get a new job.
B. We move homes.
C. We help the needy.
D. We stop caring.

Let me know if you need any help.

A. They helped me a lot.
B. Thanks, I will.
C. My knees hurt.

Man A: Why is the train so late? It´s cold on this platform.

Man B: Let me get you some hot coffee.
Man A: Would you? Thanks. That´ll get us warm.
How will they get warm?
A. Have some hot coffee.
B. Get on the train.
C. Go back home.
D. Walk on the platform.

Anyone who is traveling with small infants or who needs extra time to find
his or her seat may board the aircraft at this time. First class passengers
and our Frequent Flyer cardholders are invited to board at this time as well.
What is being offered?
A. First class upgrades.
B. A Frequent Flyer card.
C. Early boarding.
D. Infant travel seats.

Would you mind opening the window?

 A. Not at all. It is warm in here.
B. I opened the door.
C. The curtains are new.

Man: Do you think you would have time to mail this letter?
Woman: Yes. I could do it on my way to the bank.
Man: I appreciate it. I really wanted to stay home and finish this novel.
What did the man ask the woman to do?
A. Mail a letter.
B. Go to the bank.
C. Stay home.
D. Finish a novel.

Ladies and gentlemen: The management would like to thank you for your
cooperation in using only the lobby area for cigarette and cigar smoking. We
would also like to thank you for your enthusiastic reception to Act I. Now,
would you kindly return to your seats? The second act is about to begin.
What does the speaker request the audience do?
A. Stop smoking.
B. Stop talking.
C. Applaud enthusiastically.
D. Be seated.

Because the equipment is very delicate, it must be handled with_____

A. caring
B. careful
C. care
D. carefully

The director of purchasing can ________ the best price.

A. negotiable
B. negotiate
C. negotiator
D. negotiation

New employees _________ only a small salary during the first six months.
A. win
B. achieve
C. pay
D. earn

The manager should ________ the procedure to reduce errors.

A. noun
B. verb
C. adjective
D. adverb
E. simple
F. simplify
G. simplicity
H. simplification

Arguing over the use of the copy machine is very _____.

A. noun
B. verb
 C. adjective
D. adverb
E. fool
F. fooled
G. foolish
H. foolishly

We could print newspaper ads to _______ our new restaurant.

A. noun
B. verb
C. adjective
D. adverb
E. publicity
F. publicize
G. public
H. publication

The ________ will be announced on Friday.

A. noun
B. verb
C. adjective
D. adverb
E. decision
F. decide
G. decisive
H. decisively

Our research facility is the better _______ to manage this project.

A. noun
B. verb
C. adjective
D. adverb
E. qualify
F. qualification
G. quality
H. qualified

The project was separated into _______ parts.

A. noun
B. verb
C. adjective
D. adverb
E. equal
F. same
G. match
H. likable

Everyone left the building _______ the security guard.

A. except
B. excess
C. access
D. accept

Airline tickets prices ______ when the cost of fuel increases.

 A. ascend
B. grow
C. rise
D. elevate

Mr. Arnold can________ a pen from Ms. Lee.

A. lend
B. give
C. offer
D. borrow

New employees _____ asked to attend orientation.

A. is
B. are

The secretary ordered two _______ for the meeting.

A. trays of food
B. foods

A reporter _____ interviewing witnesses.

A. is
B. are

Production_______ increased since Mr. Garcia revised the plan.

A. has
B. have

The plane cannot take off until the rain _______.

A. stop
B. stops

You ______ the only person who can do this job.

A. is
B. are
C. was
D. has

The view from your office is ______ from mine.

A. better than
B. better
C. the better
D. the better of

Johnson´s Delivery is _______ messenger service in town.

A. the faster
B. faster
C. fastest
D. the fastest

The controller has the ______ office on this floor.

A. most spacious
B. more spacious
C. spacious
D. space
Ms. Bose types _______ than Mr. Castro.
A. accurately
B. most accurately
C. more accurately
D. the accurately

Their prices have always been ______ than ours.

A. highest
B. the higher
C. the highest
D. higher

This idea is _______ the previous one.

A. good as
B. as good as
C. better as
D. best as

It is _______ to call than to write.

A. quickest
B. quickly as
C. quicker
D. quicker than

The personnel manager _________the employee´s best advocate.

A. has been always
B. has always been
C. has been once
D. once been

Ms. Lee brings her lunch to work _______.

A. never
B. every day
C. always
D. yet

You _______ to listen carefully.

A. try always should
B. should always try
C. should every day try
D. every day should try

Our department is ______ not as efficient as it should be.

A. still
B. never
C. twice a week
D. always

Mr. Kent ______ asked to speak in public.

A. has been rarely
B. has every day been
C. every day has been
D. has rarely been
Our chairman gives a party for our department _________.
A. never
B. always
C. still
D. every year

The human resources assistant makes all the applicants_____ a typing test.
A. take
B. takes
C. to take
D. had taken

The company has never permitted employees _____ public statements.

A. making
B. to make
C. make
D. made

The owner of the hotel had the rooms ______.

A. redecorated
B. redecorate
C. redecorating
D. to redecorate

The personnel director made the applicant _______ half an hour.

A. wait
B. waited
C. waiting
D. waits

Mr. Wang can´t have the package ______ until Monday.

A. deliver
B. will deliver
C. delivering
D. delivered

Our company wants its clients _____ with our work.

A. satisfying
B. satisfy
C. satisfied
D. satisfaction

I´ll have my assistant _______for an appointment.

A. called
B. calling
C. will call
D. call

The owner had the store _____ for the holiday.

A. close
B. closing
C. closed
D. will close
If I _______ this report before 2:00, my boss will type it.
A. finish
B. finished
C. has finished
D. will finish

If I _______ the promotion, I would have bought a new car.

A. received
B. had received
C. will receive
D. would receive

I would never take a job if the salary ______ too low.

A. were
B. was
C. is
D. are

If the speaker _____ her presentation, she will have more confidence.
A. prepared
B. prepares
C. had prepared
D. were preparing

If Bart _______ the answer, he would have told you.

A. would know
B. had known
C. knew
D. knows

Ask me for help if you _______ the questionnaire.

A. do not understand
B. would not understand
C. did not understand
D. had not understood

If I _______ you, I would accept the position.

A. was
B. were
C. would be
D. could be

I_______all members by tomorrow night.

A. contacted
B. contacts
C. has contacted
D. will have contacted

When my visitor ______, will you please call me?

A. will arrive
B. arrives
C. arrived
D. is arriving
Mr. Mockus ______more relaxed since his promotion.
A. has become
B. has been becoming
C. becomes
D. had become

Mr. Sanchez ______ his first job with us twenty-five years ago.
A. accepts
B. was accepting
C. has accepted
D. accepted

The president _______ the reports in her speech this afternoon.

A. was discussing
B. will discuss
C. discussed
D. has discussed

My parents know that I _____ next year.

A. would graduate
B. graduated
C. will graduate
D. have graduated

The fax machines and the telephone _____on separate lines.

A. am
B. is
C. are
D. be

Attach this cable ____ the computer.

A. with
B. into
C. in
D. to

Tomorrow we _____ submit the budget.

A. will
B. has
C. did
D. are

The _____ was concise and effective.

A. presenting
B. presented
C. present
D. presentation

Salaries must be _____ if we are to remain competitive.

A. ascended
B. increased
C. escalated
D. risen
We drove to the site in an open jeep _______it was raining.
A. although
B. since
C. because
D. with

The meeting was scheduled to begin _____ noon.

A. on
B. to
C. in
D. at

This letter was _______ by overnight mail.

A. send
B. been sent
C. sent
D. sending

The staff ______ after 5:00 if there is work to finish.

A. will usually stay
B. will usually stays
C. will stay usually
D. usually will stay

Our office is _____the post office and the bank.

A. among
B. outside
C. between
D. through

If you need to order supplies, ______ a purchase order form.

A. complete
B. completely
C. completion
D. to complete

The oil rig is located _______shore.

A. over
B. under
C. off
D. beside

_________ exports have increased, the trade deficit has become smaller.
A. Although
B. During
C. Since
D. While

Immigration forms must ________ be stamped before leaving the customs

area.
A. never
B. always
C. sometimes
 D. rarely

Neither lunch _____ dinner was served at the hotel.

A. or
B. and
C. but
D. nor

The consultant recommended that more support staff ______hired.

A. are
B. have
C. be
D. do

If you ______how to use a computer, consult the manual.

A. won´t understand
B. don´t understand
C. understood
D. not understanding

Before the Foreign Minister arrived, the police had the conference center
________.
A. clear
B. cleared
C. clearing
D. be clear

The Djakarta branch of our bank _______ ten years ago this month.
A. opens
B. has opened
C. opened
D. was opening

All visitors must _______ their coats and packages before entering the
museum.
A. checked
B. checking
C. checks
D. check

ATTENTION MANUFACTURERS!
We introduce and distribute your products to 125,000 distributors in 155
countries, FREE!
For a FREE information kit call:
Tel (310) 553-43447 Ext. 657
GRAND TECHNOLOGIES LIMITED

Who is the advertisement written for?

A. Distributors
B. Sales representatives
C. Manufacturers
 D. Information specialists

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Why did Anne Kwok complete this form?

A. To win an award
B. To apply for a design job
C. To enroll in design school
D. To receive a journal

How much is the full cover price per issue?

A. $4
B. $5
C. $12
D. $48

How long will it take for the first issue to arrive?

A. One week
B. One months
C. One year
D. Unknown

The magazine comes

A. daily
B. weekly
C. monthly
D. one a year

In October, Markel On-Line acquired Peptel Visual of Berlin, one of Europe´s

leading educational software companies. The deal calls for Markel ( a $49
million Toronto-based company) to pay $5 million up front for Peptel and as
much as $5 million more over the next few years, depending on the
German company´s performance. Peptel posted $4.2 million in sales last
year.
If Peptel performs well, what is the largest total price Markel will have to
pay?

A. $4.2 million
B. $5 million
C. $10 million
D. $49 million

Peptel is based in
A. Canada
B. the United States
C. Great Britain
D. Germany

What field are these companies in?

A. Computer software
B. Postal service
C. Visual arts
D. Toy manufacturing

EUTECH,s.r.o.
Zborovská 23, 155 00 Praha 5
Czech Republic
Tel: (052) 313 382 1026
December 3, 19____

Post Comptoir
43 Griffith Road
Dinsdale, Hamilton
North Island, New Zealand

Dear Sir or Madam:

We are interested in becoming distributors for your software products in the

Czech Republic. Would you please send us your latest catalogs, descriptive
brochures, and terms?

We are a hardware company that would like to add software to our sales
offerings. Our annual report is enclosed.

We look forward to hearing from you soon.

Sincerely yours,

Peter Zavel
Chairman

Which was NOT requested?

A. Catalogs
 B. Brochures
C. Samples
D. Pricing information

What does EUTECH sell now?

A. Software
B. Computers
C. Financial reports
D. Printing services

EUTECH wants to
A. distribute software
B. manufacture computers
C. purchase hardware
D. receive an annual report

FAX COVER SHEET

Ars Tech
Avenida Diagonal 67-654
Barcelona Spain
Tel: (3) 318-4355
Fax (3) 318-4387

To: All Board Members

From: Fernando Murillo
Accounting Department

Date: October 23, 19___

Pages: This + 10

Ref: 19___ Budget

Message:

Please review the attached budget before the meeting tomorrow. The
meeting will begin Tuesday, October 24 at 10:00 a.m. in room 42 in
Building B. It will last through Thursday and will finish at 5:00 p.m.
There will be a reception at the Sofitel Hotel Thursday evening.

Where will the meeting be held?

A. In Room 24
B. In Building B
C. Next door
D. At the Sofitel Hotel

How many days will the meeting last?

A. Two
B. Three
C. Four
 D. Five

What day was the fax written?

A. Monday
B. Tuesday
C. Thursday
D. Friday

How many pages are in the whole fax?

A. One
B. Two
C. Ten
D. Eleven

MEMORANDUM
To: All Personnel
From: Simon Gonzales
Personnel Officer

Date: May 15, 19___

Sub: Company Travel

Effective June 1 all personnel traveling on company business must use the
most economical means possible. No flights under five hours can be booked
in Business Class. No flights regardless of duration can be booked in First
Class or on the Concorde.

If a flight is over five hours, what class can be booked?

A. Economy
B. Business
C. First
D. Concorde

When will this rule go into effect?

A. In about two weeks
B. At the end of the summer
C. At the first of the year
D. In five months

Why was this memo written?

A. To save time
B. To save money
C. To reward the employees
D. To increase company travel

Who is affected by this memo?

A. Only the Board of Directors
B. Only frequent travelers
C. Only the personnel department
D. All personnel

Before the fall of the Berlin Wall, East Berlin was like the rest of East
Germany --- drab and depressed. Today it is a different story. There are
over 40 major construction projects underway and investments in new
construction are expected to exceed $20 billion. Part of this boom can be
attributed to the fact that the national government of Germany will move to
Berlin. The city will once again be Germany´s leading city and a gateway to
the expanding markers in Poland, the Czech Republic, and other countries
east of the German border.

According to the article, what caused the change in East Berlin?

A. Expanding markers in Poland
B. Border changes east of Germany
C. The completion of 40 construction projects
D. The collapse of the Berlin Wall

Which is NOT given as a reason for increased prosperity?

A. The location of Berlin
B. The destruction of the Berlin
C. The move of the national government
D. The drab character of East Berlin

A sum of at least $20 billion will be invested in

A. moving the government
B. new construction
C. expanding markets
D. border control

T
he information Highway is the road that links computers users to an
infinite number of on-line services using communications technology
like the telephone, cable lines, and satellite links. On the Information
Highway a person sitting in front of his or her computer can have access to
news, electronic mail, public forums, and software, to mention a few
services. The lower prices of computers have put more computers in the
home and set the stage for the information revolution. In 1994 only 4 million
households used on line services, but by 2000 that number should exceed
30 million. The growth potential in this market is enormous.

What is this article about?

A. The information revolution
B. Cheaper computers
C. Traveling by highway in the 90s
D. The importance of news

What is described as enormous?

A. The information highway
B. The cable system
C. The market potential
D. The on-line services

What has put more computers in homes?

A. Increased services
B. Better software
C. Lower costs
D. The information revolution
H otels are changing their wasteful habits and getting involved in the move to save the
environment. At major hotels throughout the world, guests are being greeted by
shampoo and mouthwash in glass dispensers instead of elaborate plastic bottles. They
are discovering recycling bins in their rooms, and are encouraged to use towels more than once
before they are washed.
This green movement is becoming increasingly popular among tourists who look for service
providers with an environmental conscience. The business of eco-tours is increasing rapidly.
Travel agents are booking clients on “Save the Rainforest” expeditions and similar trips where
the emphasis is on protecting the world.
The tourist in these trips are given lectures on the effects of the loss of our planer´s natural
wonders and what they can do to reverse the trend. They do not need much convincing.
The travelers on these excursions are already committed to environmental protection. In fact, a
two-year study of litter in Antarctica found that the entire collection of litter left by visitors to
the continent could be put in one small sandwich bag. Compare that amount of litter with what
the average traveler finds strewn on the streets around a hotel, even an environmentally
sensitive hotel

What trend is currently affecting hotels and their guests?

A. Larger rooms
B. Better amenities
C. Lighter foods
D. Protecting the earth

How often should guests use the same towel?

A. Only once
B. Until it is dirty
C. More than once
D. Until it needs washing

Which group defines the green movement?

A. Fashion designers
B. First-time visitors
C. Environmentally conscious travelers
D. Golf course owners

SALES MANAGER
Multinational company seeks sales manager for its
office products division. Candidate must have 10 years
experience in sales development and management in
the field and the ability to motivate and train incoming
sales staff. Good salary and benefits package. Qualified
candidates should send their resumes to: The

Daily News, Box 8552, 1324 Elm Street,

Adelaide, Australia

Which segment of the business is looking for a sales manager?

A. The office products division
B. The multinational company
C. The personnel division
D. The overseas staff
What will the sales manager probably spend part of his or her time doing?
A. Developing products
B. Teaching new salespeople
C. Collecting a salary
D. Writing a resume

Where should applicants send their resumes?

A. To the company
B. To the division manager
C. To the vice-president of sales
D. To the newspaper

Meetings can waste a great deal of time. But you can make your meeting
run more smoothly by following a few simple rules. First, have an agenda.
This will help keep you focused on what is important. Next, decide who
needs to be involved. More people mean less efficient discussion. Finally,
keep the discussions moving. Thanks each speaker as he or she finishes
and move on to the next speaker. This encourages people to make their
remarks brief.
The problem with meetings, of course, is that no one likes them, no one
wants them, and no one needs them. Yet, everyone has them. Meetings are
the corporate world´s response to primitive socializing behaviors. People
feel more comfortable in making decisions in groups. They can then share
blame if a decision turns out to be the wrong decision. Sharing credit for a
correct decision is not often found in groups. Then individuals tend to
remind of how persuasive they were in the meeting when the “right”
decision was made.
What happens after a meeting is more important than what happens during
the meeting. The skills used then are more professional and less
procedural. So no matter how well you run a meeting, it is the work that
gets done after the meeting that is important.

How can you run a meeting well?

A. Watch how you manager runs meetings
B. Follow the rules in this article.
C. Read books on meeting planning.
D. Ask an assistant for help.

What is the purpose of a meeting agenda?

A. To keep the speakers organized.
B. To allow free discussion.
C. To send to others in advance.
D. To keep focused on important items.

How do you receive other people´s comments at a meeting?

A. Try to keep others from talking.
B. Thank them and move on.
C. Give them as much time as they want.
D. Criticize them in public.

The author feels that meetings

A. give people an opportunity to socialize
B. are an effective tool
C. are cost-efficient
 D. are well-attended

In conclusion the author feels

A. meetings should be held more frequently
B. all meetings should be in the morning
C. no one should receive credit for their work
D. real work is left to the professional

WHY WAIT FOR A BETTER JOB?

Get a great job now!

National Air
Is hiring full-time representatives for Sales & Reservations.
Talk to our employees and discover why we´re the best thing in
the air.

OPEN HOUSE
National Air Headquarters
Southeast Regional Airport

Thursday, June 15 7:30 p.m.

What is the purpose of this ad?

A. To meet new people
B. To throw a party
C. To find job applicants
D. To have fun

Where will the open house be held?

A. At their headquarters
B. At a hotel
C. On a plane
D. At the regional office

What jobs does the airline have available?

A. Baggage handlers
B. Pilots and co-pilots
C. Reservations and sales
D. Operations and management
 Northeast Electric Company
Account # 07256880

The due date on your bill has passed and we have not
received your payment. Unless we receive a payment of £
53.30 by 7-10, we must interrupt your service. If
interrupted, you will be charged £ 14.00 for reconnection.

Service will be restored within 24 hours. We will also

request an additional deposit. If we do not receive payment
within ten days after interruption, we will discontinue your
service. If you decide to resume service later, a
reinstallation charge of £ 42.50 will apply. If you have any
questions concerning your bill or this notice, please call us.

What kind of service is this form letter discussing?

A. Telephone service
B. Electrical service
C. Water service
D. Sanitation service

By what date must they receive payment?

A. July 7
B. July 10
C. October 7
D. October 10

If they do not receive payment by that date, what will they do?
A. Discontinue service
B. Reinstall service
C. Interrupt service
D. Restore service

Which additional charge is not mentioned?

A. Reconnection fee
B. Additional deposit
C. Reinstallation fee
D. Registration fee

ETIQUETTE FOR RIDERS OF CITY BUSES

 Please pay the exact fare when boarding.

 Drivers cannot make change for fares. Upon boarding the bus, move
toward the rear of the bus.
 Stand in the passenger area, not in the doorways or beside the
driver.
 Allow the senior citizens and disabled riders to use the priority
seating area at the front of the bus.
 Passengers must not play radios or other electronic devices without
using earphones.
  Eating, drinking, and smoking are not allowed on the bus.

What does this passage discuss?

A. Rules for riding buses
B. Duties of the bus driver
C. Bus routes and fares
D. Problems of the bus service

Why should passengers pay the exact fare?

A. Passengers will know what they paid
B. The money is easier to count
C. The fare buys a ticket
D. Drivers cannot make change

Who is entitled to use the priority seating area?

A. Mothers and children
B. Elderly people and handicapped people
C. Students with books
D. Shoppers with packages

Which activity is not prohibited on a bus?

A. Drinking
B. Smoking
C. Reading
D. Eating

$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
$$$$$ $$$$

OUR STORE GUARANTEE

We have the lowest prices in town. For every item we

sell, we´ll beat any legitimate price from any other store.
Plus, if you find a lower price within 30 days of you date
of purchase, we´ll refund the difference. This offer is
good even on our own sale prices. The item must be the
same brand and style as the original purchase and be in
its original factory-sealed box. Our low price guarantee
does not apply to limited quantity offers.

$ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $$ $ $ $ $ $ $
$$$$$$$ $

What does this statement guarantee?

A. The lowest price
B. The best service
C. The most convenient location
D. The most helpful salesclerks
What will the store do if you find the identical item for less money at
another store?
A. Call the other store
B. Charge you more
C. Reduce the price
D. Send it back

If you buy an item and find it for a lower price within 30 days, what will the
store do?
A. Give you a second item.
B. Pay you the difference in price.
C. Buy the item from you.
D. Refund your money.

What kind of offers is not covered by this guarantee?

A. In-store items
B. New items
C. Clearance sales
D. Limited quantity offers

Fukushima Energy Project

Tokio 45
20124 Chisinau, Rep. Moldova

Mr. Arnold Jiggit October 12, 2009

Avenue Louis Cioran 358
B – 4449

Dear Mr. Jiggit:

Your resume is very impressive, but we are no longer hiring full-time

workers. Like many companies, we are trying to operate with a minimum
staff, hiring temporary office workers. When the workload increases, or
when we need people for a specific project, we look for part-time workers.

Should such a need arise, we will contact you.

With every good wish.

Sincerely yours,

Sa Osheroff
Employment Clearance House

What employment practice does this company share with others?

 A. Hiring a maximum staff
B. Training your own workers
C. Hiring temporary workers
D. Asking retirees to return

When these workers are usually hired?

A. When the workload increases
B. When employees are ill
C. When costs are high
D. When business is bad

Mr. Jiggit probably wrote to the company

A. to inquire about a part-time job
B. to ask about company benefits
C. to seek full-time employment
D. to look for temporary office workers

Hints for the Business Traveler

If you do a lot of business traveling, sooner or later you will need ground
transportation. For trips that are too short for a rental car and too long for a
taxi, it makes sense to hire a car service. Such services are often called
limousine services. They operate in large cities and in small ones, and even
in rural areas where there are few airports or major transportation centers

Why would you want to hire a car service?

A. You need ground transportation.
B. You can´t take a taxi or rental car.
C. You can´t get a taxi.
D. You are in a large city

What is another name for a car service?

A. Ground transportation service
B. Taxicab service
C. Limousine service
D. Airport service

Where are car services found?

A. In urban areas
B. In rural areas
C. In small cities
D. In all areas
 The Office Writer´s Handbook

is a necessary reference work for anyone who has to write

for business purposes. It states the rules of English grammar
accurately and clearly, and shows you how to apply them to
your writing. It also gives approved formats for business
letters, reports, and even charts. A special section covers the
most common writing mistakes and how to avoid them

Who would likely not use this book?

A. farmers
B. Reservation agents
C. Hotel managers
D. Airline executives

How does this book describe the rules of English grammar?

A. Accurately and clearly
B. Slowly and carefully
C. Quickly and easily
D. Quickly and sadly

What material is covered in the special section?

A. Sample charts
B. Writing formats
C. Grammar problems
D. Common mistakes