Professional Documents
Culture Documents
development.
Since the passage of the federal No Child Left Behind law, schools
are attempting to move from opportunity-oriented organizations
characterized by subjective decision-making to ones that are data driven
and results oriented (Isherwood, 2004). One innovation school
administrators and instructional staff are utilizing to make this
transformation is school management information systems (SMIS). Telem
(1990) reports that the introduction of a management information system
into a school environment can contribute to improved performance,
strengthened educational leadership, and goal achievement. This can
assist the school in overcoming stagnation. However, schools have
historically lagged behind non-educational organizations in the
implementation and utilization of management information systems (Telem,
1996).
Implementation of any technical innovation into a school system
can be a difficult and arduous task because of the loosely coupled nature of
schools. Teachers and staff members work in relative isolation throughout
the school day and have a certain level of professional autonomy. The
isolation that teachers experience on a day-to-day basis serves to support
the organizational status quo and hinder the implementation and utilization
of technical innovations. Zaltman and Duncan (1977) indicate that poor
communication channels within any organization results in weaknesses in
the procedures for disseminating new technologies within an organization.
It is also a primary source of resistance to technology.
One of the intents of school management information system
implementation is to overcome the loosely coupled conditions of the school
by providing information to the instructional managers in complex and ill-
structured decision situations (Isherwood, 2004). According to Telem
(1999), an SMIS is a management information system designed to match
the structures, management tasks, instructional processes, and special
needs of the school and provide decision support to the decision system
that is a regular part of organizational and instructional management. A
comprehensive SMIS manages a school or district’s key functional data
including, but not limited to, enrollment, student and staff demographics,
course enrollments, class schedules, attendance, disciplinary actions,
special programs, grades, standardized assessments, and health
information (Telem, 1996). Vischer (1996) believes that SMIS can provide
teachers and administrators with the information required for informed
planning, policy-making, and evaluation; in addition, a SMIS can assist in
improving the efficiency and effectiveness of schools. Bober (2001)
indicates that the growing interest in SMIS’s and the trend toward
thoughtful, long-range planning for SMIS implementation stem from the
belief within the school community that such systems allow for better site
and district management, empower staff at all levels, and increases a
school or district’s accountability to the community it serves.
Nolan (1996) contends that the extent to which a SMIS can impact
a school depends on the school administrators’ and educational
practitioners’ perception of it either as a means to retain administrative and
managerial decision making in the hands of the school hierarchy and office
staff, serving mainly administrative purposes, or as a tool to which the
faculty as a whole should have access and use for shared decision making
and collaborative actions. Fulmer (1995) suggests in order for a SMIS to
be utilized effectively, it should be designed through an inductive process
that includes stakeholders from all levels of the organization in order that
faculty will take ownership of the system and actually use it. According to
Nolan (1996), effective utilization of an information system depends as
much on the strategy for developing the system, the methods for
supporting its implementation, and the mindset of its users, as it does the
technical attributes of the system itself.
Socio-Technical Systems Theory and
School Management Information Systems
Research Methodology
Data collection occurred over a six-month period and included many of the
usual methods used in qualitative research. Semi-structured interviews
were conducted with classroom teachers and school personnel two times
during the study. An interview guide was used containing several specific
questions, some open-ended questions that were followed up with probes
and a list of topics and issues related to the SMIS.
Other sources of data included documents generated by and related to the
SMIS such as attendance reports, progress reports, report cards, and
student profile reports. Grade level meeting minutes, memos about the
SMIS, and formal and informal correspondence were also included in the
document analysis. Finally, structured observations took place in
classrooms, grade level meetings, and in the principal’s office.
The content of interviews, field notes, and documents was analyzed
for
themes and recurring patterns of meaning. Content analysis involved the
coding of raw data and the construction of categories that captured relevant
characteristics of the document’s data. Memo’s were then written as the
coding
and analysis occurred. Glasser (1978) defines memos as the theorizing
write-up of ideas about codes and their relationship as they strike while
coding. The memos were then used to write up an interim case summary.
A final report was formed from the interim report.
Findings
Structural Subsystem