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Experience Lighting

for the hospital of tomorrow


Transforming the hospital experience with lighting
Philips has extensive experience in the de- Our vision focuses on four areas:
sign of patient-friendly medical equipment. _ physical and emotional comfort for patients
It has an even longer history in the field of _ staff well-being and motivation
lighting – that is, after all, where the Philips _ visitor hospitality
story first began back in 1891. _ the business challenges facing
hospital management.
Understanding the high-stakes, high-stress
reality of healthcare delivery, we can work The following pages highlight just a few of
with you to create welcoming, efficient our ideas, which we would like to share
facilities that are designed around the needs with you.
of patients, healthcare practitioners and
management, and visitors.

By combining state-of-the-ar t technology


with a singularly human approach, we help
to bring about a meaningful and innovative
transformation of the hospital experience.
And create a world so inviting that your
hospital becomes the premier choice for
patients and healthcare professionals alike.

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Lighting can change room ambiences to make
them suitable for different purposes – whether it
be bright functional light for an examination envi-
ronment or a warm, pleasant lighting atmosphere
in which the patient can enjoy a relaxing chat with
visitors.

Improving the patient experience


The new patient Personalisation and comfort Ambient Experience Design™
Patients are changing – and with them the People who have to stay in hospital often At Philips, we have put a lot of thought into
character of hospitals is changing too. feel anxious about what is going to happen. ways of making hospitals less intimidating.
Tomorrow’s patients will be more individual- Being away from home and in unfamiliar One example, which also incorporates our
istic, self-responsible and better informed clinical surroundings doesn’t make things exper tise from fields outside lighting, is
than ever before. any easier. The shift toward a patient-centric Ambient Experience Design™. It integrates
design approach has, however, done much to architecture, lighting and media to create
Many people already obtain information about make hospital rooms more welcoming and spaces that the patient can personalise by
the hospital before their stay and choose the homely. But there are no standard solutions. choosing a visual theme for projection, e.g.
location that suits their individual needs and No two patients are the same, and everyone waves, mountains or a comic strip. The cho-
specific circumstances best. As people assume has different wishes and expectations. If pa- sen theme can then be combined with
greater responsibility for their own health, so tients can express their individuality, it makes sound and pleasant lighting atmospheres,
they are demanding higher medical standards them feel more in control of their environ- wrapping the patient in a relaxing ambience.
and are increasingly looking for emotional ment, which in turn makes them feel more As this puts patients at ease, it can help
qualities in the healthcare environment. at ease. speed up procedures.

individual
responsibility

high demands high private


health expenses

decides with doctor well informed


Trend: The patient of tomorrow
Source: Health Market 2013,
trend research HVB Bank, Munich

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Hospital staff need to be able to communicate
effectively as well as to concentrate on demanding
tasks. Dynamic Lighting enables staff to adapt the
lighting to suit their own needs.

In spaces with no direct natural light, Dynamic


Lighting utilises certain dynamic characteristics of
daylight to enhance people’s sense of well-being and
make them feel connected to the outside world.

Motivated staff make the difference


The working environment and How light influences us Bringing ‘daylight’ indoors
motivation Light not only shapes the way we perceive In hospitals there are many rooms with no
Hospitals are high-intensity 24/7 working our environment – the rhythm of light and direct incidence of daylight. Addressing this
environments. Staff must be able, on the one darkness also synchronises our biological reality, Philips has developed ‘Dynamic Light-
hand, to communicate with patients, and on clock. Accordingly, light has a direct impact ing’, the advanced solution designed to en-
the other to concentrate on demanding tasks on our aler tness and sense of well-being. hance the well-being, motivation and per-
and make quick decisions under pressure at Two of the characteristics of light that strongly formance of those working indoors by giving
any time of the day or night. In this respect, influence how we feel – both physiologically them control over their lighting and creating
their motivation and sense of well-being play and psychologically – in a given environment a stimulating lighting ambience (changes in
a significant par t in how a hospital performs are the level and ‘cool’ or ‘warm’ colour ap- the level and tone of white light) that follows
and how it is perceived. The quality of the pearance of the light. The possibility to adapt the rhythm of human activity. This makes it
working environment has a marked influence the environment to our personal prefer- possible to create ‘natural’ lighting that helps
on the job satisfaction and general motiva- ences also enhances our motivation and healthcare professionals perform even more
tion of current staff and on the hospital’s at- sense of well-being. effectively, e.g. by boosting aler tness and
tractiveness to potential future employees. concentration levels when needed most.

Trend: How working environments


relaxation activity
influence motivation and well-being
Choice of tones of white light affects people’s warm white cool white
light light
mood and activity levels (Source: ETH Institute
for Hygiene and working psychology, Zurich)

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Patients need ‘time out’ from being ill – somewhere
they can chat to their visitors or other patients
or just relax and read a book. These places can
be open to the public, stage exhibitions and serve
delicious snacks…

The first impression is always a lasting one. Dynamic


and architectural lighting solutions can help to make
this impression a positive one and to make the
hospital a welcoming place.

Opening up to a wider public


New atmospheres, new services Visitor hospitality Uplifting ambience
In 30 years’ time the number of people over It is impor tant for hospitals to gear up Lighting that is integrated into the architec-
the age of 60 will have doubled. As people for the widening of their scope and the in- ture can create appealing, emotionally uplift-
get older, they want to continue to enjoy the creased openness that will be brought about ing atmospheres. A spacious entry hall with
same high standard of living. In healthcare, by the new services and facilities. Embracing bright light and colourful light accents com-
prevention will become as impor tant as this development will enable hospitals to at- municates an impor tant message to visitors:
cure, and hospitals will provide a host of tract a wider public – and the associated You are welcome.
new services. revenue streams. It will also help them to
build up an atmosphere of confidence and Lighting can also help people to find their
Today, many hospitals are already offering trust and show that, as well as taking the way around large hospital buildings, for ex-
open, hotel-style facilities for patients who needs of their patients seriously, they sup- ample by creating subtle colour accents or
don’t need to stay on a ward for their treat- por t family and friends as par tners in the colour codes. And brightly lit helpdesks or
ment or for members of the patient’s family healing process. nursing stations make it easier for visually
who want to be close at hand. Buildings of impaired patients to find suppor t.
this kind require a different type of atmos-
phere from the hospitals of the past.

Trend: New services


The changes in society and patient behaviour will
create new oppor tunities for hospitals. Services
for older people, prevention, medical wellness and
health tourism will open up the hospital to many
new kinds of guests.

Sources:
“The changing health market”, accenture business
consultants
“Health Market 2013”, trend research HVB Bank

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Lighting can create a highly distinctive landmark,
helping to brand the hospital.

Lighting management systems can create appealing


atmospheres that change according to the time
of day, while simultaneously reducing energy
consumption.

Managing the healthcare challenge


Consumer behaviour Affordable differentiation Lighting – expressive and efficient
More and more patients are deciding them- Cost effectiveness, innovation and the ability Lighting helps to communicate the hospital’s
selves which hospital they go to. Their choice to adapt to new developments in the market healthcare mission to the outside world and
in favour of a specific institution is based on are among the factors that determine how at the same time can increase its operating
a variety of factors. They usually follow the competitive a hospital is. In today’s health- efficiency. Architectural outdoor lighting, for
advice they are given by their own doctor. care marketplace, many hospitals are looking example, can turn the building into a promi-
However, since it can be difficult for a pa- at ways of creating added value and differen- nent landmark, a living symbol of care and
tient to evaluate the medical quality of a tiating themselves. This can enable them to hospitality.
hospital, the general reputation of the insti- brand themselves in a way that expresses Indoors, smar t lighting management systems
tution and factors like service, atmosphere, their commitment to patient-centric health- can allow substantial savings on energy costs.
hotel-style facilities and accessibility for fam- care while at the same time helping to at- Philips is committed to developing highly
ily will play an increasingly impor tant role. tract top-class personnel. Flexible concepts durable, energy-efficient lighting systems that
that allow the hospital to respond to future reduce total cost of ownership and minimise
developments can play a key role here. environmental impact.

first to mind

60

50

40

30
Importance of branding

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62 % of respondents stated that they would
choose the hospital that comes to mind first.
10 (Source: Study “Hospital Branding”, Haarmann
18 20 62
Hemmelrath Management Consultants,
no maybe yes
Düsseldorf)

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Patient areas
For example: patient rooms,
examination rooms, recreational areas, …

Key issues:
_ Make the hospital less intimidating
_ Create personal, homely atmospheres
_ Allow patients to adapt their lighting

> Philips solutions:


_ Ambient experience lighting design
_ Unobtrusive indoor lighting
_ Easy-to-control lighting scenarios

Lighting for hospitals


We would like to give you an idea of what
lighting can do for a hospital if it is applied in
a planned and integrated way. However, every
solution is individual and has to be adapted
to the requirements, environment and plans
of each hospital building. If you are interested
in an integrated lighting solution, please con-
tact your local Philips representative.

Philips provides a wealth of information and


resources on different aspects of indoor and
outdoor lighting, e.g. brochures, workbooks
and websites, as well as lighting design sup-
por t.

Public areas
For example: car parks,
facades, entrance halls,
cafeterias, shops, …

Key issues:
_ Orientation and safety
_ Inviting interiors
_ State-of-the-ar t architecture

> Philips solutions:


_ Facade lighting
_ Inspirational indoor lighting
_ Coloured solutions

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Areas for staff
For example: surgery areas,
examination rooms, laboratories,
pharmaceutical suites, offices,
corridors, …

Key issues:
_ Optimal working environments
_ Well-being and motivation
_ Better performance

> Philips solutions:


_ DynamicLighting
_ Functional lighting solutions
_ Easy-to-control lighting concepts

Facility areas
For example: conference rooms,
service areas, storage areas, kitchen,
security, laundry, …

Key issues:
_ Flexible in space
_ Cost of ownership
_ Safe working conditions

> Philips solutions:


_ Smar t light management
_ Energy-efficient solutions
_ Reliable but economical solutions

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How things come together
Philips – total solution provider for a par ticular project, e.g. special luminaires
At Philips, we are committed to working that blend in perfectly with the architectural
together with hospital management to environment, or lighting management sys-
create welcoming and efficient healthcare tems that are designed to optimise specific
environments. For lighting, we can provide working processes in the hospital.
total solutions – from luminaires and lamps
through to lighting controls and lighting All of this is backed up with leading-edge
management systems. lighting design exper tise and extensive appli-
cation know-how. Let us be your par tner in
We design our lighting solutions and tech- creating tomorrow’s state-of-the-ar t health-
nology around the people who experience care facility.
them. They can be standard or custom-made

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Dynamic indoor lighting Examination and treatment room lighting

Architectual outdoor lighting Coloured lighting

Lighting controls

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For more information:

www.philips.com /lighting
www.dynamiclighting.philips.com

Data subject to change


Printed in The Netherlands, March 2006

Concept + Design: jung und pfeffer, Bremen | Amsterdam

©2005 Koninklijke Philips Electronics N.V.


All rights reserved. Reproduction in whole or in part is prohibited without the prior written consent
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Document order number: 3222 635 58361

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