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Controlling Printer Driver Automatic Installation http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-printing-drivers-compatibility-lists-a...

XenApp XenApp 6 for Windows Server 2008 R2 Administration Configuring and Maintaining XenApp Printing

Controlling Printer Driver Automatic Installation

Updated: 2010-03-18

Managing printer drivers is important for a successful printing experience. When XenApp autocreates printers, it determines if their corresponding drivers are missing.
By default, XenApp installs any missing printer drivers from the Windows native printer driver set. If a problematic printer driver is installed automatically, it can
cause issues.

You can either prevent printer drivers from being installed automatically, or, if you want to have them installed automatically, you can control what drivers are
installed on farm servers by specifying the drivers on a compatibility list:

If you know what printer drivers cause problems, you can specify banned printer drivers in the compatibility list
If you do not know what drivers cause problems or you want tighter control over the drivers on the farm, specify to install only drivers on the compatibility list

When users log on:

XenApp checks the client printer driver compatibility list before it sets up the client printers
If a printer driver is on the list of drivers that are not allowed, XenApp does not set up the printer unless the Universal Printing feature is enabled
When the compatibility list prevents setup of a client printer, XenApp writes a message in the server’s Event log

To prevent drivers from being installed automatically, configure the Citrix policy setting Automatic installation of in-box printer drivers.

To specify how client printer drivers are installed on XenApp servers


To specify how client printer drivers are installed on the XenApp servers, configure the following Citrix policy settings:

Automatic installation of in-box printer drivers. Controls whether Windows native drivers are automatically installed when auto-creating either a client or
network printer. Disabling this setting prevents the automatic installation of printer drivers.
Printer driver mapping and compatibility. Lists driver substitution settings for auto-created printers. Allows or prevents printers to be created with the
specified driver. Additionally, you can allow created printers to use only universal printer drivers.

To control the automatic installation of printer drivers

Configure the Citrix policy setting Automatic installation of in-box printer drivers (enabled by default). This setting allows XenApp to install Windows native
printer drivers (those present in driver.cab) automatically when auto-creating either a client or network printer.
Caution: Enabling this option might result in the installation of a large number of native drivers.

To add or remove drivers or edit driver names in the compatibility list


Configure the Citrix policy setting Printer driver mapping and compatibility to specify whether printers can be created with specific drivers or not or with
universal printer drivers. You can use this setting to add a driver mapping, edit an existing mapping, remove a mapping, or change the order of driver entries in the
list.

You can turn the Printer driver mapping and compatibility setting into a whitelist by specifying only the allowed drivers, adding an additional entry using a

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Controlling Printer Driver Automatic Installation http://support.citrix.com/proddocs/topic/xenapp6-w2k8-admin/ps-printing-drivers-compatibility-lists-a...

wildcard * for the driver name, and specifying Do not create for all drivers other than those specified. Alternatively, you can use the Create with universal driver
only option in the setting to allow only universal drivers for drivers that are not explicitly specified.

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