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The Internet age has ensured that national frontiers are fast vanishing and the world is
becoming a single market .The Indian economy has become irreversibly integrated with
the global economy .We have no time for complacency. These are times when only the
fittest will survive. Our past success does not guarantee even our future survival.
Competition and customer expectations are increasing day by day. Deregulation,
globalization and opening up of the Indian market are current realities, which cannot be
wished away. We have to rapidly adapt ourselves changes.
The present scenario demands that we attain World Class levels of Productivity and
Quality. This has to be an organization-wide concern and all levels of personnel in the
organization are to gear up to ensure survival and achieve prosperity.
We have to attract, serve and retain customers and continually improve our performance.
In the ISO 9000 family of the 1994 version, there were three separate certifiable standards
ISO 9001 – Model for Quality assurance in Design Development Production Installation
and servicing, ISO 9002 – Model for Quality assurance in Production Installation and
servicing, ISO 9003 – Model for Quality assurance in Final Inspection and testing.
SQS/BP01/10
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In 2000 version, all are merged into a single standard. i.e. ISO 9001 : 2000 – Quality
Management system requirements (Second revision). Now in 2008 November the 2008
version has come out .New organizations are certified as per the new version only.
Various steps of ISO 9001 implementation are as follows. We will be actively involved
in all the steps helping and guiding you.
Product Specification
Work Instructions
Formats
9. Corrective Action
SQS/BP01/10
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3. Reduction in defects
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Deming Cycle
Act Plan
What to do?
How to improve How to do it?
When to do?
next time? •
Whom to do?
Check Do
Did things happen Do• what was
planned
according to plan?
SQS/BP01/10