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TG5664(e).

book Page 1 Monday, March 6, 2006 11:15 AM

Operating Instructions
5.8 GHz Digital Cordless
Answering System with Four Handsets
Model No. KX-TG5664

This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.

Charge the handset battery for 7 hours before initial use.


Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto
Rico.
TG5664(e).book Page 2 Monday, March 6, 2006 11:15 AM

Table of Contents

Introduction Answering system settings . . . . . . . . . . 40


Introduction. . . . . . . . . . . . . . . . . . . . . . . 3 Multi-unit Operation
About these operating instructions . . . . . 4
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 42
Accessory information . . . . . . . . . . . . . . 5
Transferring calls, conference calls . . . 43
Important safety instructions . . . . . . . . . 7
Registering a handset. . . . . . . . . . . . . . 44
For best performance . . . . . . . . . . . . . . . 9

Preparation Useful Information


Wall mounting . . . . . . . . . . . . . . . . . . . . 45
Setting up the base unit . . . . . . . . . . . . 10
Headset (optional) . . . . . . . . . . . . . . . . 47
Setting up the handset . . . . . . . . . . . . . 11
Error messages . . . . . . . . . . . . . . . . . . 48
Controls . . . . . . . . . . . . . . . . . . . . . . . . 14
Troubleshooting . . . . . . . . . . . . . . . . . . 49
Displays . . . . . . . . . . . . . . . . . . . . . . . . 16
FCC and other information . . . . . . . . . . 53
Setting the unit before use . . . . . . . . . . 17
Specifications . . . . . . . . . . . . . . . . . . . . 56
Making/Answering Calls Warranty . . . . . . . . . . . . . . . . . . . . . . . . 57
Customer services . . . . . . . . . . . . . . . . 59
Making calls . . . . . . . . . . . . . . . . . . . . . 18
Answering calls . . . . . . . . . . . . . . . . . . 19 Index
Useful features during a call. . . . . . . . . 20
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Phonebook
Handset phonebook . . . . . . . . . . . . . . . 23
Copying handset phonebook items . . . 25

Base Unit Speed Dialer


Base unit speed dialer . . . . . . . . . . . . . 26

Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 27
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 28

Programming
Programmable settings . . . . . . . . . . . . 30

Answering System
Answering system . . . . . . . . . . . . . . . . 35
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . . . 37
Voice memo . . . . . . . . . . . . . . . . . . . . . 38
Remote operation. . . . . . . . . . . . . . . . . 38

2 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 3 Monday, March 6, 2006 11:15 AM

Introduction

Introduction
Thank you for purchasing a Panasonic cordless telephone.

We recommend keeping a record of the following information for future reference.

Serial No. Date of purchase


(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

ENERGY STAR
As an ENERGY STAR® Participant, Panasonic has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S. registered mark.

For assistance, please visit http://www.panasonic.com/phonehelp 3


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Introduction

About these operating instructions

Special feature
N Slow Talk®
You can slow down the voice of the person you are talking to, making it easier to hear
and understand.

Symbols used in these operating instructions


Symbol Meaning
Example: “Ringer ID” Press {^} or {V} to select the words in quotations
shown on the display.
i Proceed to the next operation.
Example: {MENU}, The words in the brackets indicate button names
{Phonebook} including soft key names (page 16) on the handset
and base unit.
Example: Press {MENU}, then press {0}, {5}, {1}. Press {^}
{MENU} i {0}{5}{1} i or {V} to select the desired setting. Press {Save},
Select the desired setting. i then press {OFF}.
{Save} i {OFF}

4 For assistance, please visit http://www.panasonic.com/phonehelp


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Introduction

Accessory information

Included accessories
1 2 3 4

5 6 7

No. Accessory item Order number Quantity


*1
1 AC adaptor for base unit PQLV1W or 1
PQLV256Z
2 Telephone line cord PQJA10075Z 1
3 Wall mounting adaptor PQKL10068Z4 1
4 Battery HHR-P104 4
*2
5 Handset cover PQYNTG5633BR 4
6 Charger PQLV30042ZB 3
*1
7 AC adaptor for charger KX-TCA1-2 or 3
PQLV256Z
*1 Both of the AC adaptors function well with the base unit and charger.
*2 The handset cover comes attached to the handset.

For assistance, please visit http://www.panasonic.com/phonehelp 5


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Introduction

Additional/replacement accessories
Accessory item Order number
Rechargeable nickel metal HHR-P104
hydride (Ni-MH) battery
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,
KX-TCA92, or KX-TCA98
T-adaptor KX-J66
Battery back-up power supply KX-TCA200
Belt clip PQKE10396Z3

Sales and support information


L To order additional/replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.

6 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 7 Monday, March 6, 2006 11:15 AM

Introduction
risk of fire or electric shock. Never spill
Important safety any liquid on the product.
11. To reduce the risk of electric shock, do
instructions not disassemble the product. Take the
product to an authorized service center
When using the product, basic safety when service is required. Opening or
precautions should always be followed to removing covers may expose you to
reduce the risk of fire, electric shock, or dangerous voltages or other risks.
personal injury. Incorrect reassembly can cause
1. Read all instructions carefully. electric shock when the product is
2. Follow all warnings and instructions subsequently used.
marked on the product. 12. Unplug the product from power outlets
3. Unplug the product from power outlets and take to an authorized service
before cleaning. Do not use liquid or center when the following conditions
aerosol cleaners. Use a moist cloth for occur:
cleaning. A. When the power cord is damaged
4. Do not use the product near water, for or frayed.
example near a bathtub, wash bowl, B. If liquid has been spilled into the
kitchen sink, etc. product.
5. Place the product securely on a stable C. If the product has been exposed to
surface. Serious damage and/or injury rain or water.
may result if the product falls. D. If the product does not work
6. Do not cover slots and openings on the normally by following the operating
product. They are provided for instructions. Adjust only controls
ventilation and protection against covered by the operating
overheating. Never place the product instructions. Improper adjustment
near radiators, or in a place where may require extensive work by an
proper ventilation is not provided. authorized service center.
7. Use only the power source marked on E. If the product has been dropped or
the product. If you are not sure of the physically damaged.
type of power supplied to your home, F. If the product exhibits a distinct
consult your dealer or local power change in performance.
company. 13. During thunderstorms, avoid using
8. Do not place objects on the power telephones except cordless types.
cord. Install the product where no one There may be a remote risk of an
can step or trip on the cord. electric shock from lightning.
9. Do not overload power outlets and 14. Do not use the product to report a gas
extension cords. This can result in the leak, when in the vicinity of the leak.
risk of fire or electric shock.
10. Never push any objects through slots SAVE THESE
in the product. This may result in the
INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/phonehelp 7
TG5664(e).book Page 8 Monday, March 6, 2006 11:15 AM

Introduction
CAUTION: L Charge the battery(ies) provided, or
Installation identified for use with the product only, in
accordance with the instructions and
L Never install telephone wiring during a
limitations specified in this manual.
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
WARNING:
designed for wet locations. L To prevent the risk of fire or electrical
L Never touch uninsulated telephone shock, do not expose the product to rain
wires or terminals unless the telephone or any type of moisture.
line has been disconnected at the L Unplug the product from power outlets if
network interface. it emits smoke, an abnormal smell, or
L Use caution when installing or modifying makes an unusual noise. These
telephone lines. conditions can cause fire or electric
shock. Confirm that smoke has stopped
L Do not touch the plug with wet hands.
emitting and contact the Panasonic Call
L The AC adaptor is used as the main Center at 1-800-211-PANA (1-800-211-
disconnect device. Ensure that the AC 7262).
outlet is installed near the product and is
easily accessible. Medical
Battery L Consult the manufacturer of any
To reduce the risk of fire or injury to personal medical devices, such as
persons, read and follow these pacemakers or hearing aids, to
instructions. determine if they are adequately
L Use only the battery(ies) specified. shielded from external RF (radio
frequency) energy. (The product
L Do not dispose of the battery(ies) in a
operates in the frequency range of 5.76
fire. They may explode. Check with local
GHz to 5.84 GHz, and the power output
waste management codes for special
is 200 mW (max.).) Do not use the
disposal instructions.
product in health care facilities if any
L Do not open or mutilate the battery(ies). regulations posted in the area instruct
Released electrolyte is corrosive and you not to do so. Hospitals or health care
may cause burns or injury to the eyes or facilities may be using equipment that
skin. The electrolyte may be toxic if could be sensitive to external RF energy.
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.

8 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 9 Monday, March 6, 2006 11:15 AM

Introduction
L The product should be kept away from
For best performance heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
Base unit location/avoiding noise than 5 °C (41 °F) or greater than 40 °C
The base unit and other compatible (104 °F). Damp basements should also
Panasonic units use radio waves to be avoided.
communicate with each other.
L The maximum calling distance may be
For maximum distance and noise-free
shortened when the product is used in
operation, we recommend the following:
the following places: Near obstacles
L Placing the product away from electrical such as hills, tunnels, underground, near
appliances. metal objects such as wire fences, etc.
L Placing the base unit in a HIGH and L Operating near 5.8 GHz electrical
CENTRAL location with no obstructions appliances may cause interference.
such as walls. Move away from the electrical
L Raising the antennas vertically. appliances.
L If you use the handset near a microwave
oven which is being used, noise may be Routine care
heard. Move away from the microwave L Wipe the outer surface of the product
oven and closer to the base unit. with a soft moist cloth. Do not use
L If you use the handset near another benzine, thinner, or any abrasive
cordless phone’s base unit, noise may powder.
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.

Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.

For assistance, please visit http://www.panasonic.com/phonehelp 9


TG5664(e).book Page 10 Monday, March 6, 2006 11:15 AM

Preparation
standard telephone to the same
Setting up the base unit telephone line or to the same telephone
jack using a Panasonic T-adaptor (page
6). Emergency power can be supplied to
Connecting the AC adaptor and the unit by connecting a Panasonic
telephone line cord battery back-up power supply noted on
Connect the telephone line cord until it page 6.
clicks into the base unit (A) and telephone
line jack (B). Connect the AC adaptor cord If you subscribe to a DSL service
by pressing the plug firmly (C). Please attach a noise filter (contact your
L Use only the included Panasonic AC DSL provider) to the telephone line
adaptor PQLV1 or PQLV256. between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
C
– Caller ID features (page 27) do not
function properly.

Hook

A
(120 V AC,
60 Hz)

To single-line To single-line
B telephone jack telephone
(RJ11C) Noise filter jack (RJ11C)

Note:
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
L The unit will not work during a power
failure. We recommend connecting a

10 For assistance, please visit http://www.panasonic.com/phonehelp


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Preparation

Battery installation/replacement
Setting up the handset
1 Press the notch of the handset cover
Connecting the charger firmly, and slide it in the direction of the
arrow.
L Use only the included Panasonic AC
adaptor KX-TCA1 or PQLV256. L If necessary, remove the old battery.

(120 V AC, 60 Hz)

2 Insert the battery (A), and press it


down until it snaps into position (B).
Bottom of the charger Then close the handset cover.

Hooks B

Fasten the AC adaptor cord to prevent A


it from being disconnected.

Important:
L Use only the rechargeable Panasonic
battery noted on page 6.

For assistance, please visit http://www.panasonic.com/phonehelp 11


TG5664(e).book Page 12 Monday, March 6, 2006 11:15 AM

Preparation
Attention: Charger:

A nickel metal hydride battery that is


recyclable powers the product you have Charge
purchased. contacts
Please call 1-800-8-BATTERY (1-800-
822-8837) for information on how to
recycle this battery. Note:
L If you want to use the unit immediately,
Battery charge charge the battery for at least 15
minutes.
Place the handset on the base unit or
charger for 7 hours before initial use. L To ensure that the battery charges
While charging, “Charging” is displayed properly, clean the charge contacts of
and the CHARGE indicator on the base the handset, base unit, and charger with
unit lights. When the battery is fully a soft, dry cloth once a month. Clean
charged, “Charge completed” is more often if the unit is subject to the
displayed. exposure of grease, dust, or high
humidity.
Base unit:

OR

12 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 13 Monday, March 6, 2006 11:15 AM

Preparation

Battery level Panasonic battery performance

Battery icon Battery level Operation Operating time


5 Fully charged While in use Up to 5 hours
6 Medium (talking)

7 Low While not in use Up to 11 days


Flashing: needs to be (standby)
recharged. While using the Up to 3 hours
8 Empty clarity booster
feature (page 21)
Note:
Note:
L When the battery needs to be charged,
the handset beeps intermittently while it L Battery operating time may be
is in use. shortened over time depending on
usage conditions and surrounding
temperature.
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. Hence the longer you leave the
handset off the base unit or charger, the
less time you may actually talk using the
handset.
L After the handset is fully charged,
displaying “Charge completed”, it
may be left on the base unit (or charger)
without any ill effect on the battery.
L The battery level may not be displayed
correctly after you replace the battery. In
this case, place the handset on the base
unit (or charger) and let charge for 7
hours.

For assistance, please visit http://www.panasonic.com/phonehelp 13


TG5664(e).book Page 14 Monday, March 6, 2006 11:15 AM

Preparation

Controls
Base unit

A BC D E K L K

FG H IJ

M N O PQ R S T U VW X Y Z

A Display O {MUTE}
B {ERASE} P {CALL WAIT} {FLASH}
C {ANSWER ON} Q {REDIAL} {PAUSE}
ANSWER ON indicator R CHARGE indicator
D Navigator key ({^} {V} {<} {>}) S IN USE indicator
E {MEMO} T {*} (TONE)
F MESSAGE indicator U MIC (Microphone)
G {MESSAGE} V {1} {2} {3} {4} (extension
H {STOP} number)
I {GREETING REC} (Recording) W {SP-PHONE} (Speakerphone)
J {GREETING CHECK} SP-PHONE indicator
K Antenna X {HOLD}
L Speaker Y {CONF} (Conference)
M Charge contacts Z {INTERCOM} {TRANSFER}
N {PROGRAM} {AUTO} INTERCOM indicator

14 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 15 Monday, March 6, 2006 11:15 AM

Preparation
N {MENU}
Handset
O {OFF}
P {PAUSE} {REDIAL}
Q {HOLD} {INTERCOM}
K
Note:
L Some operations not mentioned above
L are displayed as soft key selections
during operation (page 16).
A
Example: {Mute}
B M
N Using the navigator key
C B The handset navigator key can be used to
D navigate through menus and to select
O items shown on the display, by pressing
E
P {^}, {V}, {<}, or {>}.
F
Adjusting audio volume
Press {^} or {V} repeatedly while talking.
G
Q {^}
H
I
{<} {>}
J

A Speaker
{V}
B Soft keys
C Headset jack
D {C} (TALK)
E Navigator key ({^} {V} {<} {>})
F {s} (SP-PHONE)
G {*} (TONE)
H {FLASH} {CALL WAIT}
I Microphone
J Charge contacts
K Ringer indicator
Message indicator
L Receiver
M Display

For assistance, please visit http://www.panasonic.com/phonehelp 15


TG5664(e).book Page 16 Monday, March 6, 2006 11:15 AM

Preparation

Handset soft keys


The handset features 2 soft keys. By Displays
pressing a soft key, you can select the
feature shown directly above it on the Base unit display items
display.
{Select}, {Save}, {OK} and additional Displayed Meaning
other functions are assigned to soft keys, item
pay attention to soft keys to find functions E Flashes when message
you need during handset operation. memory is full.
E Flashes when the date and
5
time need to be set.
Rcvd Phone
Base unit ringer is off.
Kcalls book L
O
E Greeting or memo
message recording error
9@ Answering system is in
greeting only mode (caller
Note: messages are not
L In these operating instructions, soft key recorded).
names are written inside brackets, the H1 Handset number; displayed
same way as other unit keys. when paging, being paged,
Example: or registering.
Unit keys: {C}, {OFF}, etc. P Base unit is in
Soft keys: {Rcvd calls}, {Phonebook}, programming mode.
etc.
Handset display items

Displayed Meaning
item
J Voice enhancer is on.
5 Battery level

16 For assistance, please visit http://www.panasonic.com/phonehelp


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Preparation
3 Enter the current hour and minute (12-
Setting the unit before hour clock format) by selecting 2 digits
for each.
use Example: 9:30
{0}{9} {3}{0}
Display language
The default setting is “English”.
4 Press {AM/PM} to select “AM” or “PM”.
i {Save} i {OFF}
1 {MENU} i {0}{8}
Note:
2 Select the desired setting. L If you make a mistake when entering the
date and time, press {<}, {>}, {^}, or
3 Press the right soft key to save. i {V} to move the cursor, then make the
{OFF} correction.

Dialing mode
If you cannot make calls, change this
setting depending on your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.

1 {MENU} i {0}{5}{1}

2 Select the desired setting. i {Save}


i {OFF}

Date and time


Set the correct date and time. When you
play back a message from the answering
system (page 36), the unit announces the
day and time it was recorded.

1 {MENU} i {4}

2 Enter the current month, day, and year


by selecting 2 digits for each.
Example: August 15, 2006
{0}{8} {1}{5} {0}{6}

For assistance, please visit http://www.panasonic.com/phonehelp 17


TG5664(e).book Page 18 Monday, March 6, 2006 11:15 AM

Making/Answering Calls

Making a call using the redial list


Making calls The last 5 phone numbers dialed are
stored in the redial list.
Using the handset 1 {REDIAL}
1 Lift the handset and dial the phone 2 Press {^} or {V} to select the desired
number. number.
L To correct a digit, press {Clear}.
3 {C}
2 Press {C} or {Call}.
Erasing a number in the redial list
3 When you finish talking, press {OFF} or
place the handset on the base unit or 1 {REDIAL}
charger.
2 Press {^} or {V} to select the desired
Note: number. i {Erase} i {Yes} i
L “Line in use” is displayed when {OFF}
someone is talking on another handset
or another phone. PAUSE button (for PBX/long distance
service users)
Using the speakerphone A pause is sometimes required when
making calls using a PBX or long distance
1 Lift the handset, dial the phone number,
service.
and press {s}.
For example, if you need to dial the line
L Speak alternately with the other party. access number “9” when making outside
calls with a PBX:
2 When you finish talking, press {OFF}.

Note:
1 {9} i {PAUSE} i Dial the phone
number.
L Use the speakerphone in a quiet
environment. 2 {C}
L To switch to the receiver, press {C}.
Note:
Adjusting the receiver/speaker volume L A 3.5 second pause is inserted each
Press {^} or {V} repeatedly while talking. time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.

18 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 19 Monday, March 6, 2006 11:15 AM

Making/Answering Calls

Using the base unit


Answering calls
1 {SP-PHONE}
When a call is being received, the ringer
2 Dial the phone number. indicator on the handset and IN USE
indicator on the base unit flash rapidly.
3 When the other party answers, speak
into the MIC. Using the handset
L Speak alternately with the other party.
1 Lift the handset and press {C} or {s}.
4 When you finish talking, press {SP-
L You can also answer the call by
PHONE}.
pressing any button except {^}, {V},
Note: {<}, {>}, or {OFF}. (Any key talk
feature)
L Use the speakerphone in a quiet
environment. 2 When you finish talking, press {OFF}.
L While on a call, you can switch from the
base unit to the handset: Note:
– Press {C} on the handset, then L You can change the ringer indicator light
press {SP-PHONE} on the base unit. color and the ringer tone. You can also
– If the handset is on the base unit, adjust the handset ringer volume (page
simply lift it. 33).

Adjusting the speaker volume Auto talk


Press {^} or {V} repeatedly while talking. This feature allows you to answer a call by
simply lifting the handset off the base unit
Redialing the last number dialed or charger. You do not need to press {C}.
{SP-PHONE} i {REDIAL} To activate this feature, see page 32.

Temporary ringer off


While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}.

For assistance, please visit http://www.panasonic.com/phonehelp 19


TG5664(e).book Page 20 Monday, March 6, 2006 11:15 AM

Making/Answering Calls

Using the base unit


Useful features during a
1 {SP-PHONE} call
2 Speak into the MIC.
HOLD button
3 When you finish talking, press {SP- This feature allows you to put an outside
PHONE}. call on hold.

Adjusting the ringer volume Handset


Press {^} or {V} repeatedly to select the
desired volume when in standby mode.
1 Press {HOLD} during an outside call.
L To transfer the call to another
L To turn the ringer off, press and hold {V}
extension, continue from step 2 on
until the unit beeps 2 times.
page 43, “Transferring calls,
conference calls”.
Setting the ringer tone
There are 3 tones. 2 Press {HOLD} again.
L To release the hold, press {C}.
1 Press {^} or {V}.
L The base unit user can take the call
2 Within 10 seconds, press {<} or {>} by pressing {SP-PHONE}.
repeatedly to select the desired tone. L Another handset user can take the
call by pressing {C}.

Base unit

Press {HOLD} during an outside call.


L To release the hold, press {SP-
PHONE}.
L Handset users can take the call by
pressing {C}.

Note for handset and base unit:


L If another phone is connected on the
same line (page 10), you can also take
the call by lifting its handset.
L If a call is kept on hold for more than 6
minutes, an alarm tone starts to sound.
After 4 additional minutes on hold, the
call is disconnected.

20 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 21 Monday, March 6, 2006 11:15 AM

Making/Answering Calls
Press {CALL WAIT} to answer the 2nd
Mute
call.
While mute is turned on, you can hear the
L To switch between calls, press {CALL
other party, but the other party cannot hear
WAIT}.
you.

Handset Temporary tone dialing (for rotary/


pulse service users)
To mute your voice, press {Mute}.
You can temporarily switch the dialing
L To return to the conversation, press mode to tone when you need to access
{Mute} or {C}. touch tone services (for example,
answering services, telephone banking
Note:
services, etc.).
L {Mute} is a soft key visible on the Press {*} (TONE) before entering access
handset display during a call. numbers which require tone dialing.
Base unit
Handset clarity booster
To mute your voice, press {MUTE}. This feature can improve sound clarity
L To return to the conversation, press when the handset is used in an area where
{MUTE} or {SP-PHONE}. there may be interference. During an
outside call, this feature is turned on
FLASH button automatically when necessary. You can
Pressing {FLASH} allows you to use also turn this feature on or off manually.
special features of your host PBX such as
transferring an extension call, or accessing
1 Press {MENU} during an outside call.
optional telephone services such as Call 2 Press {2} to select “Booster on” or
Waiting. “Booster off”.
Note: Note:
L To change the flash time, see page 33. L When this feature is turned off manually
during a call, it does not turn on
For Call Waiting service users automatically during the same call.
To use Call Waiting, you must subscribe to L While this feature is turned on;
your telephone company’s Call Waiting – the battery operating time is
service. shortened (page 13).
This feature allows you to receive calls – the maximum number of extensions
while you are already talking on the phone. that can be used at a time may
If you receive a call while on the phone, decrease.
you will hear a Call Waiting tone. Please
contact your telephone company for
details and availability of this service in
your area.

For assistance, please visit http://www.panasonic.com/phonehelp 21


TG5664(e).book Page 22 Monday, March 6, 2006 11:15 AM

Making/Answering Calls
Note:
Handset voice enhancer
L This feature turns off if another handset
This feature clarifies the voice of the
starts to have an intercom call with the
person you are talking to, reproducing a
base unit, or another unit starts to use
more natural-sounding voice that is easier
the answering system.
to hear and understand (page 33).
L This feature turns off after you hang up
1 Press {MENU} during an outside call. the call.
L The speed may become close to normal
2 Press {3} to select “V.E. on” or “V.E.
when the handset receives constant
off”.
incoming audio for a period of time.
L When this feature is turned on, J
is displayed. Call share
Note: This feature allows the handset and base
unit to join an existing outside call.
L Depending on the condition and quality
of your telephone line, this feature may Handset
emphasize existing line noise. If it
becomes difficult to hear, turn this To join the conversation, press {C} when
feature off. the other extension is on an outside call.

Base unit
Handset Slow Talk
This feature works to help slow down the To join the conversation, press {SP-
incoming audio when two parties are PHONE} when the handset is on an
having a two way conversation. outside call.
Important: Note for handset and base unit:
L You cannot use this feature when; L A maximum of 4 parties (including 1
– you are on a conference call, outside party) can join a conversation
– you are listening to messages in the using 3 extensions.
answering system,
– another unit is using the answering
system, or
– another handset is having an intercom
call with the base unit.

Press {Slow} during an outside call.


L “Slow” starts blinking.
L To turn this feature off, press {Slow}
again. “Slow” stops blinking.

22 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 23 Monday, March 6, 2006 11:15 AM

Phonebook

Key Character
Handset phonebook {0} 0 Space
You can add up to 50 items to the handset {*} ;
phonebook and search for phonebook {#} #
items by name.
L To enter another character that is
Adding items to the phonebook located on the same dial key, first press
{>} to move the cursor to the next
1 {Phonebook} space.

2 {Add} Editing/correcting a mistake


Press {<} or {>} to move the cursor to the
3 Enter the name (max. 16 characters).
character or number you want to erase,
i {Next}
then press {Clear}. Enter the appropriate
4 Enter the phone number (max. 32 character or number.
digits). i {Next}i {Save} L Press and hold {Clear} to erase all
L To add other items, repeat from step characters or numbers.
2.
Finding and calling a
5 {OFF}
phonebook item
Note: Phonebook items can be searched for
L Caller ID subscribers can use ringer ID alphabetically by scrolling through the
and light-up ID features (page 27, 28). phonebook items or by entering the first
initial.
Character table
Searching for a name alphabetically by
Key Character scrolling through all items
{1} & ’ ( ) , – . / 1
1 {Phonebook} i {Search}
{2} a b c A B C 2
{3} d e f D E F 3
2 Press {^} or {V} to select the desired
item.
{4} g h i G H I 4
{5} j k l J K L 5
3 Press {C} to dial the phone number.

{6} m n o M N O 6
{7} p q r s P Q R S 7
{8} t u v T U V 8
{9} w x y z W X Y Z 9

For assistance, please visit http://www.panasonic.com/phonehelp 23


TG5664(e).book Page 24 Monday, March 6, 2006 11:15 AM

Phonebook

Searching for a name by initial Chain dial


This feature allows you to dial phone
1 {Phonebook} i {Search}
numbers in the handset phonebook while
2 Press the dialing button ({0} – {9}, {#}, you are on a call. This feature can be used,
or {*}) that corresponds to the first for example, to dial a calling card access
letter you are searching for (see the number or bank account PIN that you have
character table, page 23). stored in the handset phonebook, without
Example: “LISA” having to dial manually.
Press {5} repeatedly to display the first
phonebook entry starting with the initial
1 During an outside call, press {MENU}.
“L” and go to step 3. 2 “Phonebook” i {Select}
L If there is no item corresponding to
the letter you selected, the next item 3 Find the desired item (page 23, 24). i
is displayed. {Call}

3 Press {V} to select the desired item. Note:


L When storing a calling card access
4 Press {C} to dial the phone number. number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
Editing items in the phonebook to add pauses after the number and PIN
as necessary (page 18).
1 Find the desired item (page 23, 24). i L If you have rotary or pulse service, you
{Option} i “Edit” i {Select} need to press {*} before pressing
{MENU} in step 1 to change the dialing
2 Edit the name if necessary (see the
mode temporarily to tone.
character table, page 23). i {Next}

3 Edit the phone number if necessary.


i {Next} i {Save} i {OFF}

Erasing items in the phonebook


1 Find the desired item (page 23, 24).

2 {Erase} i {Yes} i {OFF}

24 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 25 Monday, March 6, 2006 11:15 AM

Phonebook

Copying handset
phonebook items
You can copy one or all of the phonebook
items from one handset to another.

Important:
L Ringer ID and light-up ID settings for
phonebook items are not copied.

Copying an item

1 {MENU} i {#}{1}

2 Select the destination unit by pressing


{^} or {V}. i {Next}

3 Press {^} or {V} to select the desired


item. i {Send}

4 Press {OFF} after the long beep.

Copying all items

1 {MENU} i {#}{2}

2 Select the destination unit by pressing


{^} or {V}. i {Send}

3 Press {OFF} after the long beep.

For assistance, please visit http://www.panasonic.com/phonehelp 25


TG5664(e).book Page 26 Monday, March 6, 2006 11:15 AM

Base Unit Speed Dialer


For example, if you need to dial the line
Base unit speed dialer access number “9” when making outside
calls with a PBX:
You can assign one phone number to each In step 2, press {9}, {PAUSE}, then enter
of the 10 dial keys ({0} – {9}) on the base the phone number.
unit.
Note:
L A 3.5 second pause is inserted each
Adding phone numbers to the time {PAUSE} is pressed. Press
speed dialer repeatedly to insert longer pauses. “P”
is displayed when {PAUSE} is pressed.
Important:
L When {*} is pressed, “$” is displayed.
L Before storing phone numbers, make When {#} is pressed, “#” is displayed.
sure the base unit is not being used.

1 {PROGRAM} To erase a stored phone number

2 Enter the phone number (max. 32 1 Press {PROGRAM} 2 times.


digits).
2 Press the desired dial key ({0} – {9}).
L If a pause is required for dialing,
press {PAUSE} where needed.
Calling someone with the speed
L If you misdial, press {STOP} and
repeat from step 1. dialer

3 {PROGRAM} 1 {SP-PHONE} i {AUTO}

4 Press a dial key ({0} – {9}). 2 Press the desired dial key ({0} – {9}).

Note: Note:
L If a phone number is stored in a dial key L Speed dial numbers stored in the base
which already contains a phone number, unit can only be dialed from the base
the old number will be erased. unit.
L We recommend you make a note of
which phone numbers are stored in
which dial keys.

PAUSE button (for PBX/long distance


service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.

26 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 27 Monday, March 6, 2006 11:15 AM

Caller ID Service

Private name display


Using Caller ID service When caller information is received and it
matches a phone number stored in the
This unit is Caller ID compatible. To use
phonebook, the stored name is displayed
Caller ID features, you must subscribe to
and logged in the caller list.
your telephone company’s Caller ID
service.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Caller ID features
Waiting with Caller ID services, the 2nd
When an outside call is being received, the
caller’s information is displayed after you
calling party’s name and telephone
hear a Call Waiting tone (page 21). Please
number are displayed.
contact your telephone company for
Caller information for the last 50 different
details and availability of this service in
callers is logged in the caller list by the
your area.
most recent call to the oldest.
L Generally caller information is displayed
from the 2nd ring. Ringer ID
This feature can help you identify who is
L If the unit cannot receive caller
calling by using different ringers for
information, the following is displayed:
different callers stored in the phonebook.
– “Out of area”: The caller dialed
You can assign a different ringer to each
from an area which does not provide
phonebook item. When a call is received
Caller ID service.
from a caller stored in the phonebook, the
– “Private caller”: The caller
ringer is used after Caller ID information is
requested not to send caller
displayed.
information.
If you select “No Ringer ID”, the
– “Long distance”: The caller called
handset uses the ringer tone you selected
you long distance.
on page 33 when a call is received from
L If the unit is connected to a PBX system, that caller. The default setting is “No
caller information may not be received Ringer ID”.
properly. Consult your PBX supplier.
1 Find the desired item (page 23, 24). i
Missed calls {Option}
If a call is not answered, the unit treats the
call as a missed call. The number of 2 “Ringer ID” i {Select}
missed calls is shown on the handset
display. This lets you know if you should
3 Select the desired ringer tone.
view the caller list to see who called while 4 {Save} i {OFF}
you were out.
L The number of missed calls can also be
shown on the multiple handsets (page
28).
For assistance, please visit http://www.panasonic.com/phonehelp 27
TG5664(e).book Page 28 Monday, March 6, 2006 11:15 AM

Caller ID Service

Light-up ID
This feature can help you identify who is
Caller list
calling by using different ringer indicator
colors for different callers stored in the Viewing the caller list and calling back
handset phonebook. You can assign a
different indicator color to each handset
1 Press {^} or {V} to enter the caller list.
phonebook item. When a call is received 2 Press {V} to search from the most
from a caller stored in the handset recent call, or {^} to search from the
phonebook, the indicator color is used oldest call.
after Caller ID information is displayed.
If you select “No Light-up ID”, the 3 {C}
handset uses the ringer indicator color you
selected on page 33 when a call is Note:
received from that caller. L Each handset has its own caller list. If
The default setting is “No Light-up ID”. you viewed the caller list or answered a
call on one handset, the same
1 Find the desired item (page 23, 24). i information in the other handsets is
{Option} displayed as “missed calls”.
2 “Light-up ID” i {Select} L You can also press {Rcvd calls} to
enter the caller list.
3 Select the desired ringer indicator color. L If the same caller calls more than once, it
is displayed with the number of times the
4 {Save} i {OFF} caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
L A Q is displayed next to items which
have already been viewed or answered.

Editing a caller’s phone number before


calling back
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.

1 Press {^} or {V} to enter the caller list.

2 Select the desired item. i {Select}

28 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 29 Monday, March 6, 2006 11:15 AM

Caller ID Service
3 Press {Edit} repeatedly until the phone
Storing caller information into the
number is shown in the desired format.
1 Local phone number phonebook

Example: 321-5555 1 Press {^} or {V} to enter the caller list.


2 Area code – Local phone number 2 Select the desired item. i {Select}
Example: 555-321-5555 L To edit the number, press {Edit}
repeatedly until the phone number is
3 1 – Area code – Local phone
shown in the desired format.
number
Example: 1-555-321-5555 3 {Save}
L If there is the name information for
4 {C} the caller, skip to step 5.

Caller ID number auto edit feature


4 Enter the name (see the character
table, page 23). i {Next} i {Save}
Once you call back an edited number, the
unit can automatically edit other incoming 5 {OFF}
phone numbers each time you receive a
call. Erasing selected caller information
For example, you can use this feature to
set the unit to ignore the area code of 1 Press {^} or {V} to enter the caller list.
callers in your area code, so that you can
call these local numbers using caller 2 Select the desired item.
information without dialing the area code.
To activate this feature, you must edit an
3 {Erase} i {Yes} i {OFF}
item in the caller list, then call that number.
Erasing all caller information
After that, phone numbers from that
caller’s area code are edited automatically. 1 Press {^} or {V} to enter the caller list.
This feature can be turned on or off (page
32). 2 {All erase} i {Yes}

Note:
L Phone numbers from the 4 most recently
edited area codes are automatically
edited.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.

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TG5664(e).book Page 30 Monday, March 6, 2006 11:15 AM

Programming

Programmable settings
You can customize the unit by programming the following features using the handset. To
access the features, there are 2 methods: scrolling through the display menus (page 30)
or using the direct commands (page 32).
L Mainly the direct command method is used in these operating instructions.

Programming by scrolling through the display menus


1 {MENU}

2 Press {^} or {V} to select the desired menu. i {Select}


L If there are sub-menu(s), press {^} or {V} to select the desired item. i {Select}
Example: To access the handset ringer tone setting
Press {^} or {V} to select “Ringer setting”. i {Select}
Then press {^} or {V} to select “Ringer tone”. i {Select}

3 Press {^} or {V} to select the desired setting.


L This step may vary depending on the feature being programmed.

4 {Save} i {OFF}

Main menu Sub-menu 1 Sub-menu 2 Page


Message play – – page 37
Ringer setting Ringer volume – –
Ringer tone – –
Ring color – –
*1
Date and time – – page 17
Voice enhancer – – –
Copy phonebook Copy 1 item – page 25
Copy all items – page 25
Customer support – – page 34

30 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 31 Monday, March 6, 2006 11:15 AM

Programming

Main menu Sub-menu 1 Sub-menu 2 Page


Initial setting Set answering Ring count*1 page 40
*1
Recording time page 41
*1
Remote code page 40
Message alert – page 41
LCD contrast – –
Key tone – –
Auto talk – page 19
Caller ID edit – –
*1
Time adjustment – –
*1
Set tel line Set dial mode page 17
*1
Set flash time –
Set line mode*1 –
Registration – page 44
Change language – page 17
*1 If you program these settings using one of the handsets, you do not need to program
the same item using another handset.

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TG5664(e).book Page 32 Monday, March 6, 2006 11:15 AM

Programming

Programming using the direct commands


1 {MENU} Note:
L In the following table:
2 Enter the desired feature code.
– < > shows the default setting.
3 Enter the desired setting code. – If “System setting” column is checked,
you do not need to program the same
L This step may vary depending on the
item using another handset.
feature being programmed.
L If you make a mistake or enter the wrong
4 {Save} i {OFF} code, press {OFF}, then start again by
pressing {MENU}.

Feature Feature Setting code System


code setting
Auto talk*1 {0}{3} {1}: On {0}: <Off> –
Caller ID edit {0}{4} {1}: <On> {0}: Off –
(Caller ID number auto edit) (page 29)
Change language {0}{8} {1}: <English> –
(Display language) {2}: Español (page 17)
Copy phonebook (1 item) {#}{1} (page 25) –
Copy phonebook (all items) {#}{2} (page 25) –
Date and time {4} (page 17) r
Key tone*2 {0}{2} {1}: <On> {0}: Off –
LCD contrast {0}{1} {1}–{6}: Level 1–6 <3> –
(Display contrast)
Message alert {0}{#} {1}: On {0}: <Off> –
Message play {2} – –
Recording time {0}{6}{2} {1}: 1min {2}: 2min r
{3}: <3min>
{0}: Greeting only
Registration {0}{0} (page 44) –
Remote code {0}{6}{3} (page 40) r

32 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 33 Monday, March 6, 2006 11:15 AM

Programming

Feature Feature Setting code System


code setting
Ring color {1}{4} {1}: <Color1>=Amber –
(Ringer indicator color) {2}: Color2=Green
{3}: Color3=Red
{4}: Multicolor
Ring count {0}{6}{1} {2}–{7}: 2–7 rings <4> r
{0}: Toll saver
Ringer tone (Handset)*3 {1}{2} {1}–{3}: Tone <1>–3 –
{4}–{7}: Melody 1–4
Ringer volume (Handset) {1}{1} {1}: Low {2}: Medium –
{3}: <High> {0}: off
Set dial mode {0}{5}{1} {1}: Pulse r
{2}: <Tone> (page 17)
Set flash time*4 {0}{5}{2} {1}: <700ms> {2}: 600ms r
{3}: 400ms {4}: 300ms
{5}: 250ms {6}: 110ms
{7}: 100ms {8}: 90ms
Set line mode*5 {0}{5}{3} {1}: A {2}: <B> r
*6
Time adjustment {0}{9} {1}: <Caller ID[auto]> r
(Caller ID subscribers only) {0}: Manual
Voice enhancer {5} {1}: On {0}: <Off> –
*1 If you subscribe to Caller ID service and want to view the caller’s information after lifting
up the handset to answer a call, turn off this feature.
*2 You can select whether or not key tones are heard when keys are pressed. Includes
confirmation tones and error tones.
*3 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
*4 The flash time depends on your telephone exchange or host PBX. Consult your PBX
supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH}
fails to pick up the call waiting call.
*5 Generally, the line mode setting should not be adjusted. If “Line in use” is not
displayed when another phone connected to the same line is in use, you need to
change the line mode to “A”.
*6 This feature allows the unit to automatically adjust the date and time setting when caller
information is received. To use this feature, set the date and time first.

For assistance, please visit http://www.panasonic.com/phonehelp 33


TG5664(e).book Page 34 Monday, March 6, 2006 11:15 AM

Programming

Customer support
The handset can display the Internet
address where you can download
operating instructions or get further
information for this product using your
computer.
{MENU} i “Customer support” i
{Select} i {OFF}

34 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 35 Monday, March 6, 2006 11:15 AM

Answering System

Screening calls
Answering system While a caller is leaving a message, you
can listen to the call through the base unit’s
Important: speaker. To adjust the speaker volume,
L Only 1 person can access the answering press {^} or {V} repeatedly.
system at a time. You can answer the call by pressing {SP-
L When callers leave messages, the unit PHONE} on the base unit, or by pressing
records the day and time of each {C} on the handset.
message. Make sure the date and time
have been set (page 17). Turning off the call screening feature
When the base unit is not in use, press
Memory capacity {GREETING CHECK}, then press {V}
The total recording capacity (including repeatedly until “0” is displayed.
your greeting message, caller messages, OR
and voice memo) is about 21 minutes. While screening, press {V} repeatedly until
A maximum of 64 messages (including a “0” is displayed.
greeting message) can be recorded. Note:
L If the message memory becomes full, L If you adjust the speaker volume while
the ANSWER ON indicator flashes listening to messages or talking on the
rapidly (if the answering system is intercom, the speaker volume for call
turned on). Erase unnecessary screening is turned on again.
messages (page 36).
L If less than 3 minutes of recording time
Recording your greeting
are available, the unit announces the
remaining recording time when message
operating the answering system. Erase You can record your own greeting
unnecessary messages (page 36). message (max. 2 minutes) that is played
when the answering system answers a
Turning the answering system call. If you do not record a greeting
message, a prerecorded greeting
on/off message is used.
Press {ANSWER ON} to turn on/off the
answering system. 1 {GREETING REC}
L When the answering system is turned 2 Within 10 seconds, press {GREETING
on, the ANSWER ON indicator lights. REC} again.
L When the answering system is turned
off, the ANSWER ON indicator turns off. 3 After the base unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.

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TG5664(e).book Page 36 Monday, March 6, 2006 11:15 AM

Answering System
4 To stop recording, press {STOP}.
Listening to messages
Playing back the greeting message
Press {GREETING CHECK}. using the base unit
When new messages have been
Erasing your greeting message
recorded, the MESSAGE indicator on the
Press {GREETING CHECK}, and then base unit flashes.
press {ERASE} while your greeting Press {MESSAGE}.
message is playing.
L The unit plays new messages.
L When you have no new messages, the
Prerecorded greeting message unit plays back all messages.
If you erase or do not record your own
greeting message, the unit plays a Adjusting the speaker volume
prerecorded greeting message for callers
Press {^} or {V} repeatedly while listening
and ask them to leave messages. If the
to a message.
message recording time (page 41) is set to
“Greeting only”, caller messages are
Repeating a message
not recorded and the unit plays a different
Press {<} during playback.
prerecorded greeting message asking
callers to call again. L If pressed within the first 5 seconds of a
message, the previous message is
played.

Skipping a message
Press {>} during playback.

Pausing a message
Press {STOP} during playback.
L To resume playback, press
{MESSAGE}.
L To stop playback completely, press
{STOP} again.

Erasing a message
Press {ERASE} during playback.

Erasing all messages


Press {ERASE} 2 times while the unit is
not being used.

36 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 37 Monday, March 6, 2006 11:15 AM

Answering System

Calling back (Caller ID subscribers


Listening to messages only)
using the handset If Caller ID information was received for
the call, you can call the caller back while
When new messages have been listening to the message.
recorded:
1 Press {Select} during playback.
– “New message” is displayed.
L To edit the number before calling
– The message indicator on the handset back, press {Edit} repeatedly to
flashes slowly if the message alert select the desired format (page 28).
feature is turned on (page 41).
2 {Call}
1 {MENU}

2 “Message play” i {Select} Answering system commands


L The handset plays new messages You can also operate the answering
including memo messages. system by pressing dial keys on the
handset during playback.
L When you have no new messages,
the handset plays back all messages. Key Command
3 Press {OFF} when finished. {1} or {<} Repeat message (during
playback)*1
Note:
{2} or {>} Skip message (during
L You can also listen to the messages by playback)
pressing {MENU}, then pressing {2}.
{4} Play new messages
L To switch to the receiver, press {C}.
{5} Play all messages
Adjusting the receiver/speaker volume {8} Turn answering system on
Press {^} or {V} repeatedly while listening {9} Stop playback*2
to a message.
{0} Turn answering system off
Voice guidance {*}{4} or Erase currently playing
If you do not press any buttons after the {Erase} message
last message is played back, the unit’s {*}{5} Erase all messages
voice guidance starts. Operate the
answering system by following the *1 If pressed within the first 5 seconds of a
guidance as necessary. message, the previous message is
played.
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance will start.

For assistance, please visit http://www.panasonic.com/phonehelp 37


TG5664(e).book Page 38 Monday, March 6, 2006 11:15 AM

Answering System

Voice memo Remote operation


Using a touch tone phone, you can call
Recording a voice memo your phone number from outside and
You can use the base unit to leave a voice access the unit to listen to messages. The
memo (voice message) for yourself or unit’s voice guidance prompts you to press
someone else (max. 3 minutes). Voice certain dial keys to perform different
memos can be played back later with the operations.
same operation used to play back
answering system messages. Important:
L In order to operate the answering
Base unit system remotely, you must first set a
remote code (page 40). This code must
1 {MEMO}
be entered each time you operate the
2 After the unit beeps, speak clearly answering system remotely.
about 20 cm (8 inches) away from the
MIC. Using the answering system
3 To stop recording, press {STOP}. remotely
1 Dial your phone number from a touch
tone phone.

2 After the greeting message starts, enter


your remote code (page 40).
L The unit plays back new messages.
L After playing back new messages,
the voice guidance starts.

3 Follow the voice guidance as


necessary.

4 When finished, hang up.

Note:
L You can ignore the voice guidance and
control the unit using remote commands
(page 39).

38 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 39 Monday, March 6, 2006 11:15 AM

Answering System

Voice guidance Key Remote command


During remote operation, the unit’s voice {*}{4} Erase currently playing
guidance prompts you to press {1} to message
perform a specific operation, or press {2}
{*}{5} Erase all messages
to listen to more available operations.
Operations are presented by voice *1 If pressed within the first 5 seconds of a
guidance in the following order: message, the previous message is
– Play back all messages played.
– Play back new messages *2 To resume operation, enter a remote
command within 15 seconds, or the
– Record a message
voice guidance starts.
– Erase all messages

Note: Turning on the answering system


L If you do not press any dial keys within remotely
10 seconds after a voice guidance If the answering system is off, you can turn
prompt, the unit disconnects your call. it on remotely.
L If less than 3 minutes of recording time is 1 Dial your phone number.
available, the unit announces the
remaining recording time after the last 2 Let the phone ring 15 times.
message is played back. L The unit answers your call with the
greeting message.
Remote commands L You can hang up, or if you call from a
You can press dial keys to access certain touch tone phone, you can enter your
answering system functions without remote code and begin remote
waiting for the voice guidance to prompt operation (page 38).
you.
Skipping the greeting message to leave
Key Remote command
a message
{1} Repeat message (during You can leave a message just as any
playback)*1 outside caller can. Call your phone
{2} Skip message (during number. When the answering system
playback) picks up, press {*} to skip the greeting
{4} Play new messages message and record your message after
the beep.
{5} Play all messages
{9} Stop playback*2
{0} Turn answering system
off

For assistance, please visit http://www.panasonic.com/phonehelp 39


TG5664(e).book Page 40 Monday, March 6, 2006 11:15 AM

Answering System

For Voice Mail service subscribers


Answering system If you subscribe to a flat-rate service
settings package that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
Remote code the following:
A remote code must be entered when L To use the Voice Mail service provided
operating the answering system remotely. by your telephone company rather than
This code prevents unauthorized parties the unit’s answering system, turn off the
from listening to your messages remotely. answering system (page 35).
The default setting is “11”. This unit does not have an indicator to
indicate if there are new messages in
1 {MENU} i {0}{6}{3}
your mailbox service.
2 Enter the desired 2-digit remote code. L To use this unit’s answering system
i {Save} i {OFF} rather than the Voice Mail service
provided by your telephone company,
Ring count please contact your telephone company
to deactivate your Voice Mail service.
You can change the number of times the
If your telephone company cannot do
phone rings before the unit answers calls.
this:
The default setting is “4”.
– Set this unit’s “Ring count” setting
“Toll saver”: The unit answers on the
so that this unit’s answering system
2nd ring when new messages have been
answers calls before your telephone
recorded, and on the 4th ring when there
company’s Voice Mail service tries to
are no new messages. If you call your
answer your calls. It is necessary to
phone from outside to listen to new
check the ring count required to
messages (page 38), you will know that
activate the Voice Mail service
there are no new messages when the
provided by your telephone company
phone rings for the 3rd time. You can then
before changing this setting.
hang up without being charged for the call.
– Change the ring count of the Voice
1 {MENU} i {0}{6}{1} Mail service so that the answering
system can answer the call first. To do
2 Select the desired setting. i {Save} so, consult your telephone company.
i {OFF}

40 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 41 Monday, March 6, 2006 11:15 AM

Answering System

Caller’s recording time


You can change the maximum message
recording time allotted to each caller.
The default setting is “3min”.
“Greeting only”: The unit plays the
greeting message but does not record
caller messages.

1 {MENU} i {0}{6}{2}

2 Select the desired setting. i {Save}


i {OFF}

Note:
L If the message memory becomes full,
the unit automatically switches to the
“Greeting only” mode and no new
messages are recorded. If you have
recorded your own greeting message,
that same greeting message is
announced to callers even though their
messages are not recorded. If you have
not recorded your own greeting
message, the prerecorded message
used for “Greeting only” mode is
announced to callers (page 36).

Message alert
You can select whether or not the
message indicator on the handset flashes
when new messages are recorded (page
37). The default setting is “Off”.

1 {MENU} i {0}{#}

2 Select the desired setting. i {Save}


i {OFF}

Note:
L While message alert is on, battery
operating time is shortened (page 13).

For assistance, please visit http://www.panasonic.com/phonehelp 41


TG5664(e).book Page 42 Monday, March 6, 2006 11:15 AM

Multi-unit Operation
3 To end the intercom call, press {SP-
Intercom PHONE}.

Intercom calls can be made: Answering an intercom call


– between the handset and base unit
Handset
– between handsets
1 Press {C} to answer the page.
Note:
L If you receive a phone call while talking 2 To end the intercom call, press {OFF}.
on the intercom, you hear 2 tones. To
answer the call with the handset, press Base unit
{OFF}, then press {C}. To answer the 1 Press {SP-PHONE} or {INTERCOM}
call with the base unit, press {SP- to answer the page.
PHONE} 2 times.
L You can locate a misplaced handset by 2 To end the intercom call, press {SP-
paging it (handset locator). PHONE}.

Making an intercom call Note for handset and base unit:


L When the ringer volume is set to off, the
Handset handset or the base unit rings at the low
level for intercom calls.
1 {INTERCOM}

2 To page the base unit, press {0}.


To page another handset, enter its
extension number ({1} – {4}).
L The destination unit beeps for 1
minute.
L To stop paging, press {OFF}.

3 To end the intercom call, press {OFF}.

Base unit

1 {INTERCOM}

2 Press {1}, {2}, {3}, or {4}.


L The destination unit beeps for 1
minute.
L To stop paging, press {SP-PHONE}
or {INTERCOM}.

42 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 43 Monday, March 6, 2006 11:15 AM

Multi-unit Operation

Base unit
Transferring calls,
conference calls 1 During an outside call, press
{INTERCOM} to put the call on hold.
Outside calls can be transferred between
the handset and base unit, and between 2
2 Press {1}, {2}, {3}, or {4}.
handsets. The handset and base unit, or 2 3 Wait for the paged party to answer.
handsets can have a conference call with
L If the paged party does not answer,
an outside party.
press {INTERCOM} to return to the
Handset outside call.

1 During an outside call, press 4 To complete the transfer, press {SP-


{INTERCOM} to put the call on hold. PHONE}.
L The outside call is being routed to the
2 To page the base unit, press {0}. handset.
To page another handset, enter its To establish a conference call, press
extension number ({1} – {4}). {CONF}.
3 Wait for the paged party to answer. L To leave the conference, press {SP-
PHONE}. The other parties can
L If the paged party does not answer,
continue the conversation.
press {C} to return to the outside
call. L To put the outside call on hold, press
{HOLD}. To resume the conference,
4 To complete the transfer, press {OFF}. press {CONF}.
L The outside call is being routed to the
unit. Answering transferred calls
To establish a conference call, press
{Conf}. Handset
L To leave the conference, press Press {C} to answer the page.
{OFF}. The other parties can
continue the conversation. Base unit
L To put the outside call on hold, press
Press {SP-PHONE} to answer the page.
{HOLD}. To resume the conference,
press {Conf}. Note for handset and base unit:
L After the paging party disconnects, you
can talk to the outside caller.

For assistance, please visit http://www.panasonic.com/phonehelp 43


TG5664(e).book Page 44 Monday, March 6, 2006 11:15 AM

Multi-unit Operation

Registering a handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base unit,
register the handset. Lift the handset from
the base unit or charger before registering.

Important:
L If you accidentally assign another
handset’s extension number to the base
unit, the originally assigned handset
stops functioning. Confirm the extension
number of the handset by placing it on
the base unit or charger. Lift the handset
from the charger before registering.

1 Handset:
{MENU} i {0}{0}

2 Base unit:
Press and hold {INTERCOM} until the
CHARGE indicator flashes, then press
{1}, {2}, {3}, or {4}.
L After the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.

3 Handset:
Press {OK}, then wait until the handset
beeps.

44 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 45 Monday, March 6, 2006 11:15 AM

Useful Information
3 Adjust the adaptor to hold the base unit,
Wall mounting then push it in the direction of the arrow
until it clicks into place.

Base unit
1 Tuck the telephone line cord inside the
wall mounting adaptor (A).
Connect the telephone line cord (B).

2 Insert the hooks on the wall mounting


adaptor into the holes (1) and (2) on
the base unit.

1 2

For assistance, please visit http://www.panasonic.com/phonehelp 45


TG5664(e).book Page 46 Monday, March 6, 2006 11:15 AM

Useful Information
4 Connect the telephone line cord. Mount
To remove the wall mounting adaptor
the unit by inserting the mounting pins
into the round openings on the adaptor While pushing down the release levers
(for pin 2, use round cut out at the (A), remove the adaptor (B).
bottom of the adaptor if you are using
the 4 inches phone plate), then sliding
A
the unit down to secure it. A
Connect the AC adaptor to power outlet
(page 10).
L There are two common types of wall
phone plates. The distance between
1 and 2 may vary depending on the
size of the wall phone plate installed. B

1
83 mm
(31/4 inches)
or
102 mm
(4 inches)
2
(120 V AC,
60 Hz)

83 mm 102 mm
(31/4 inches) 1 (4 inches)

46 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 47 Monday, March 6, 2006 11:15 AM

Useful Information

Charger
Headset (optional)
1 Drive the screws (not included) into the
Connecting a headset to the handset
wall using the wall mount template as a
allows hands-free phone conversations.
guide.
Please use only a Panasonic headset
25.4 mm (page 6).
(1 inch)

Screws

(120 V AC, 60 Hz)

2 Mount the charger (A), then slide it


down (B) and to the right (C) until it is
secure.

L Headset shown is KX-TCA86.

A Switching a call between the headset


and handset speakerphone
B
To switch to the handset speakerphone,
C press {s}.
To return to the headset, press {C}.

25.4 mm
(1 inch)

For assistance, please visit http://www.panasonic.com/phonehelp 47


TG5664(e).book Page 48 Monday, March 6, 2006 11:15 AM

Useful Information

Error messages
If the unit detects a problem, one of the following messages is shown on the display.

Display message Cause/solution


Busy L The called base unit is in use.
L Another handset or the called handset is in use.
L The handset you tried to copy phonebook items to is in
use.
L The handset you are calling is too far from the base unit.
Error!! L The handset’s registration has failed. Move the handset
and base unit away from all electrical appliances and try
again.
L Another handset user tried to send phonebook items to
you but there was an error. Have the other handset user
re-send the items to you (page 25).
---Incomplete--- L The destination unit’s phonebook memory is full. Erase
Phonebook full unnecessary items from the destination unit’s
phonebook (page 24).
Invalid L There is no handset registered to the base unit
matching the extension number you entered.
No items stored L Your phonebook or redial list is empty.
No link to base. L The handset has lost communication with the base unit.
Move closer to Move closer to the base unit, and try again.
base, try again. L Confirm that the base unit’s AC adaptor is plugged in.
L Raise the base unit antennas.
L The handset’s registration may have been canceled.
Re-register the handset (page 44).
Phonebook full L There is no space to store new items in the phonebook.
Erase unnecessary items (page 24).
Please lift up and L A handset button was pressed while the handset was
try again. on the base unit or charger. Lift the handset and press
the button again.
System is busy. L Other units are in use and the system is busy. Try again
Please try again later.
later. L Another user is listening to messages. Try again later.

48 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 49 Monday, March 6, 2006 11:15 AM

Useful Information

Troubleshooting
General use

Problem Cause/solution
The unit does not work. L Make sure the battery is installed correctly and fully
charged (page 11, 12).
L Check the connections (page 10).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 44).
I cannot hear a dial tone. L Confirm the telephone line cord is properly connected
(page 10).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Programmable settings

Problem Cause/solution
I cannot program items. L While another user is listening to messages or the
answering system is answering a call, you cannot
program items. Try again later.
While programming, the L A call is being received. Answer the call and start again
handset starts to ring. after hanging up.
Battery recharge

Problem Cause/solution
I charged the battery fully, L Clean the charge contacts and charge again (page 12).
but 7 continues to L The battery may need to be replaced with a new one
flash, or 8 is (page 11).
displayed.
The handset display is L Confirm that the battery is properly installed.
blank. L Fully charge the battery (page 12).

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TG5664(e).book Page 50 Monday, March 6, 2006 11:15 AM

Useful Information
Making/answering calls, intercom

Problem Cause/solution
Static is heard, sound L Move the handset and the base unit away from other
cuts in and out. electrical appliances.
Interference from other L Move closer to the base unit.
electrical units. L Raise the base unit antennas.
L Turn on the clarity booster feature (page 21).
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and base L The ringer volume is turned off. Adjust it (page 20, 33).
unit do not ring.
I cannot make a call. L The dialing mode may be set incorrectly. Change the
setting (page 17).
L The base unit or another handset is in use. Try again
later.
I cannot redial by L If the last number dialed was more than 48 digits long,
pressing {REDIAL}. the number will not be redialed correctly. Dial the
number manually.
I cannot have a L Make sure that an optional headset is connected
conversation using the properly (page 47).
headset. L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long L Make sure that you have long distance service.
distance calls.
I cannot page the L The called handset is too far from the base unit.
handset or base unit. L The called unit is in use. Try again later.
The Slow Talk feature L If you are on a conference call, you cannot use the Slow
does not work. Talk feature.
L If another handset is having an intercom call with the
base unit, you cannot use the Slow Talk feature.
L If someone is operating the answering system, you
cannot use the Slow Talk feature.

50 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 51 Monday, March 6, 2006 11:15 AM

Useful Information
Phonebook

Problem Cause/solution
Copying stopped with an L The destination handset may have lost communication
item displayed. with the base unit, or the destination unit user may have
pressed {C} or {s}.
The displayed phonebook item was not copied to the
unit. Press {OFF}. Confirm that the destination unit is
not in use and try again.

Caller ID

Problem Cause/solution
The handset does not L You have not subscribed to Caller ID service. Contact
display the caller’s name your telephone company to subscribe.
and/or phone number. L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 27).
L If a call is being transferred to you, the caller information
is not displayed.
The caller list/incoming L The Caller ID number auto edit feature is turned off.
phone numbers are not Turn it on and try again (page 32).
edited automatically. L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone L The phone number you dialed might have an incorrectly
number edited in the edited pattern (for example, the long distance “1” or the
caller list. area code is missing). Edit the phone number with
another pattern (page 28).

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TG5664(e).book Page 52 Monday, March 6, 2006 11:15 AM

Useful Information

Problem Cause/solution
The 2nd caller’s L In order to use Caller ID, Call Waiting, or Call Waiting
information is not Caller ID (CWID), you must first contact your telephone
displayed during an company and subscribe to the desired service.
outside call. After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).

Answering system

Problem Cause/solution
I cannot listen to L A touch tone phone is required for remote operation.
messages from a remote L Enter the remote code correctly (page 38).
location. L The answering system is off. Turn it on (page 39).
The unit does not record L The answering system is off. Turn it on (page 35, 39).
new messages. L The recording time is set to “Greeting only”. Select
a different setting (page 41).
L The message memory is full. Erase unnecessary
messages (page 36).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 40).
I cannot operate the L Someone is operating the answering system.
answering system. L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
The message indicator L New messages have been recorded. Listen to the new
on the handset flashes. messages (page 36).

52 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 53 Monday, March 6, 2006 11:15 AM

Useful Information

FCC and other information


This equipment complies with Part 68 of decimal point (e.g., 03 is a REN of 0.3).
the FCC rules and the requirements
adopted by the ACTA. On the bottom of If this equipment causes harm to the
this equipment is a label that contains, telephone network, the telephone
among other information, a product company will notify you in advance that
identifier in the format US:ACJ----------. temporary discontinuance of service may
If requested, this number must be be required. But if advance notice isn’t
provided to the telephone company. practical, the telephone company will
L Registration No notify the customer as soon as possible.
............(found on the bottom of the unit) Also, you will be advised of your right to
L Ringer Equivalence No. file a complaint with the FCC if you
(REN).......0.1B believe it is necessary.

A plug and jack used to connect this The telephone company may make
equipment to the premises wiring and changes in its facilities, equipment,
telephone network must comply with the operations or procedures that could
applicable FCC Part 68 rules and affect the operation of the equipment. If
requirements adopted by the ACTA. A this happens the telephone company will
compliant telephone cord and modular provide advance notice in order for you
plug is provided with the product. It is to make necessary modifications to
designed to be connected to a maintain uninterrupted service.
compatible modular jack that is also
compliant. If trouble is experienced with this
equipment, for repair or warranty
The REN is used to determine the information, please contact a Factory
number of devices that may be Servicenter or other Authorized Servicer.
connected to a telephone line. Excessive If the equipment is causing harm to the
RENs on a telephone line may result in telephone network, the telephone
the devices not ringing in response to an company may request that you
incoming call. In most but not all areas, disconnect the equipment until the
the sum of RENs should not exceed five problem is resolved.
(5.0). To be certain of the number of
devices that may be connected to a line, Connection to party line service is
as determined by the total RENs, contact subject to state tariffs. Contact the state
the local telephone company. For public utility commission, public service
products approved after July 23, 2001, commission or corporation commission
the REN for the product is part of the for information.
product identifier that has the format
US:AAAEQ##TXXXX. The digits If your home has specially wired alarm
represented by ## are the REN without a equipment connected to the telephone

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TG5664(e).book Page 54 Monday, March 6, 2006 11:15 AM

Useful Information

line, ensure the installation of this Privacy of communications may not be


equipment does not disable your alarm ensured when using this phone.
equipment. If you have questions about
what will disable alarm equipment, CAUTION:
consult your telephone company or a Any changes or modifications not
qualified installer. expressly approved by the party
responsible for compliance could void
This equipment is hearing aid compatible the user’s authority to operate this
as defined by the FCC in 47 CFR Section device.
68.316.
NOTE:
When you hold the phone to your ear, This equipment has been tested and
noise might be heard in your Hearing Aid. found to comply with the limits for a
Some Hearing Aids are not adequately Class B digital device, pursuant to Part
shielded from external RF (radio 15 of the FCC Rules. These limits are
frequency) energy. If noise occurs, use designed to provide reasonable
an optional headset accessory or the protection against harmful interference in
speakerphone option (if applicable) when a residential installation. This equipment
using this phone. Consult with your generates, uses, and can radiate radio
audiologist or Hearing Aid manufacturer frequency energy and, if not installed and
about the availability of Hearing Aids used in accordance with the instructions,
which provide adequate shielding to RF may cause harmful interference to radio
energy commonly emitted by digital communications. However, there is no
devices. guarantee that interference will not occur
in a particular installation. If this
WHEN PROGRAMMING EMERGENCY equipment does cause harmful
NUMBERS AND(OR) MAKING TEST interference to radio or television
CALLS TO EMERGENCY NUMBERS: reception, which can be determined by
1) Remain on the line and briefly explain turning the equipment off and on, the
to the dispatcher the reason for the user is encouraged to try to correct the
call. interference by one or more of the
2) Perform such activities in the off-peak following measures:
hours, such as early morning or late - Reorient or relocate the receiving
evenings. antenna.
- Increase the separation between the
This device complies with Part 15 of the equipment and receiver.
FCC Rules. Operation is subject to the - Connect the equipment into an outlet
following two conditions: on a circuit different from that to which
(1) This device may not cause harmful the receiver is connected.
interference, and (2) this device must - Consult the dealer or an experienced
accept any interference received, radio/TV technician for help.
including interference that may cause
undesired operation.

54 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 55 Monday, March 6, 2006 11:15 AM

Useful Information

Some cordless telephones operate at Notice


frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply
with FCC RF exposure requirements, the
base unit must be installed and operated
with its antenna located 20 cm (8 inches)
or more between antenna and all
person’s body (excluding extremities of
hands, wrist and feet). The handset may
be carried and operated with only the
optional specific belt-clip. Other non-
tested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The product must not be
collocated or operated in conjunction
with any other antenna or transmitter.

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TG5664(e).book Page 56 Monday, March 6, 2006 11:15 AM

Useful Information

Specifications
General

Operating environment 5 °C – 40 °C (41 °F – 104 °F)


Frequency 5.76 GHz – 5.84 GHz
Base unit

Dimensions Approx. height 96 mm x width 210 mm x depth 157 mm


(325/32 inches x 81/4 inches x 63/16 inches)
Mass (Weight) Approx. 405 g (0.89 lb.)
Power consumption Standby: Approx. 2.2 W/1.5 W (PQLV1/PQLV256)
Maximum: Approx. 4.7 W/3.8 W (PQLV1/PQLV256)
Power output 200 mW (max.)
Power supply AC adaptor (120 V AC, 60 Hz)
Handset

Dimensions Approx. height 173 mm x width 48 mm x depth 33 mm


(613/16 inches x 17/8 inches x 15/16 inches)
Mass (Weight) Approx. 170 g (0.37 lb.)
Power output 200 mW (max.)
Power supply Ni-MH battery (3.6 V, 830 mAh)
Charger

Dimensions Approx. height 51 mm x width 88 mm x depth 100 mm


(2 inches x 315/32 inches x 315/16 inches)
Mass (Weight) Approx. 94 g (0.21 lb.)
Power consumption Standby: Approx. 0.8 W/0.3 W (KX-TCA1/PQLV256)
Maximum: Approx. 3.6 W/2.4 W (KX-TCA1/PQLV256)
Power supply AC adaptor (120 V AC, 60 Hz)

Note:
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.

56 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 57 Monday, March 6, 2006 11:15 AM

Useful Information

Warranty
PANASONIC CONSUMER PANASONIC PUERTO RICO, INC.
ELECTRONICS COMPANY, DIVISION San Gabriel Industrial Park,
OF PANASONIC CORPORATION OF Ave. 65 de Infantería, Km. 9.5,
NORTH AMERICA Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094

Panasonic Telephone Products


Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
For assistance, please visit http://www.panasonic.com/phonehelp 57
TG5664(e).book Page 58 Monday, March 6, 2006 11:15 AM

Useful Information

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE


PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions


This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, bug infestation,
mishandling, misapplication, alteration, faulty installation, set-up adjustments,
misadjustment of consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or liquids,
commercial use such as hotel, office, restaurant, or other business or rental use of
the product, or service by anyone other than a Factory Servicenter or other
Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.

58 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 59 Monday, March 6, 2006 11:15 AM

Useful Information

Customer services

Customer Services Directory


Obtain Product Information and Operating Assistance; locate your nearest Dealer or
Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico


Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910

For assistance, please visit http://www.panasonic.com/phonehelp 59


TG5664(e).book Page 60 Monday, March 6, 2006 11:15 AM

Index
G Greeting message: 35
Index H Handset locator: 42
Headset, optional: 47
A Answering calls: 19 Hold: 20
Answering system I Installation
Erasing messages: 36, 37, 39 Base unit: 10
Listening to messages: 36, 37, 38 Handset: 11
Turning on/off: 35, 37, 39 Intercom: 42
Auto talk: 19
K Key tone: 32
B Battery
L Light-up ID: 28
Charge: 12
Line mode: 33
Installation: 11
Level: 13 M Making calls: 18
Performance: 13 MEMO: 38
Replacement: 11 Memory capacity (message
Booster (Clarity booster): 21 recording): 35
Message alert: 41
C Call screening: 35
Missed calls: 27, 28
Call share: 22
Mute: 21
Call Waiting: 21
Call Waiting Caller ID: 27 N Navigator key: 15
Caller ID edit: 28 P Pause: 18, 26
Caller ID number auto edit: 29 Phonebook: 23
Caller ID service: 27 Phonebook copy: 25
Caller list Pulse service: 21
Calling back: 28 R Recording time: 41
Editing: 28 Redial list: 18
Erasing: 29 Registration: 44
Storing: 29 Remote code: 40
Viewing: 28 Remote operation: 38
Chain dial: 24 Ring color: 33
Conference calls: 43 Ring count: 40
Connections: 10, 11 Ringer ID: 27
Customer support: 34 Ringer off
D Date and time: 17 Base unit: 20
Dialing mode: 17 Handset: 19, 33
Display Ringer tone
Contrast: 32 Base unit: 20
Language: 17 Handset: 33
E Error messages: 48 Rotary service: 21
F Flash: 21 S Slow Talk: 22
Flash time: 33 Soft keys: 16

60 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 61 Monday, March 6, 2006 11:15 AM

Index
Speed dialer: 26
SP-phone: 18
T Time adjustment: 33
Toll saver: 40
Tone: 21
Transferring calls: 43
Troubleshooting: 49
TTY: 6, 59
V VE (Voice Enhancer): 22
Voice guidance: 37, 39
Volume
Base unit ringer: 20
Base unit speaker: 19
Handset receiver: 18
Handset ringer: 33
Handset speaker: 18
W Wall mounting
Base unit: 45
Charger: 47
Warranty: 57

For assistance, please visit http://www.panasonic.com/phonehelp 61


TG5664(e).book Page 62 Monday, March 6, 2006 11:15 AM

Notes

62 For assistance, please visit http://www.panasonic.com/phonehelp


TG5664(e).book Page 63 Monday, March 6, 2006 11:15 AM

Notes

For assistance, please visit http://www.panasonic.com/phonehelp 63


TG5664(e).book Page 64 Monday, March 6, 2006 11:15 AM

If you need assistance with setup or operation


1 Visit our website: http://www.panasonic.com/phonehelp

2 Contact us via the web at: http://www.panasonic.com/contactinfo

3 Call us at: 1-800-211-PANA (1-800-211-7262)


TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom, to the outside of the carton.
L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
L Do not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.

Panasonic Consumer Electronics Company,


Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.


San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.

PQQX15447ZA DM0306SY0

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