Professional Documents
Culture Documents
Operating Instructions
5.8 GHz Digital Cordless
Answering System with Four Handsets
Model No. KX-TG5664
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your service provider.
Table of Contents
Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 27
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 28
Programming
Programmable settings . . . . . . . . . . . . 30
Answering System
Answering system . . . . . . . . . . . . . . . . 35
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Listening to messages using the
handset. . . . . . . . . . . . . . . . . . . . . . . . . 37
Voice memo . . . . . . . . . . . . . . . . . . . . . 38
Remote operation. . . . . . . . . . . . . . . . . 38
Introduction
Introduction
Thank you for purchasing a Panasonic cordless telephone.
ENERGY STAR
As an ENERGY STAR® Participant, Panasonic has determined
that this product meets the ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S. registered mark.
Introduction
Special feature
N Slow Talk®
You can slow down the voice of the person you are talking to, making it easier to hear
and understand.
Introduction
Accessory information
Included accessories
1 2 3 4
5 6 7
Introduction
Additional/replacement accessories
Accessory item Order number
Rechargeable nickel metal HHR-P104
hydride (Ni-MH) battery
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,
KX-TCA92, or KX-TCA98
T-adaptor KX-J66
Battery back-up power supply KX-TCA200
Belt clip PQKE10396Z3
Introduction
risk of fire or electric shock. Never spill
Important safety any liquid on the product.
11. To reduce the risk of electric shock, do
instructions not disassemble the product. Take the
product to an authorized service center
When using the product, basic safety when service is required. Opening or
precautions should always be followed to removing covers may expose you to
reduce the risk of fire, electric shock, or dangerous voltages or other risks.
personal injury. Incorrect reassembly can cause
1. Read all instructions carefully. electric shock when the product is
2. Follow all warnings and instructions subsequently used.
marked on the product. 12. Unplug the product from power outlets
3. Unplug the product from power outlets and take to an authorized service
before cleaning. Do not use liquid or center when the following conditions
aerosol cleaners. Use a moist cloth for occur:
cleaning. A. When the power cord is damaged
4. Do not use the product near water, for or frayed.
example near a bathtub, wash bowl, B. If liquid has been spilled into the
kitchen sink, etc. product.
5. Place the product securely on a stable C. If the product has been exposed to
surface. Serious damage and/or injury rain or water.
may result if the product falls. D. If the product does not work
6. Do not cover slots and openings on the normally by following the operating
product. They are provided for instructions. Adjust only controls
ventilation and protection against covered by the operating
overheating. Never place the product instructions. Improper adjustment
near radiators, or in a place where may require extensive work by an
proper ventilation is not provided. authorized service center.
7. Use only the power source marked on E. If the product has been dropped or
the product. If you are not sure of the physically damaged.
type of power supplied to your home, F. If the product exhibits a distinct
consult your dealer or local power change in performance.
company. 13. During thunderstorms, avoid using
8. Do not place objects on the power telephones except cordless types.
cord. Install the product where no one There may be a remote risk of an
can step or trip on the cord. electric shock from lightning.
9. Do not overload power outlets and 14. Do not use the product to report a gas
extension cords. This can result in the leak, when in the vicinity of the leak.
risk of fire or electric shock.
10. Never push any objects through slots SAVE THESE
in the product. This may result in the
INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/phonehelp 7
TG5664(e).book Page 8 Monday, March 6, 2006 11:15 AM
Introduction
CAUTION: L Charge the battery(ies) provided, or
Installation identified for use with the product only, in
accordance with the instructions and
L Never install telephone wiring during a
limitations specified in this manual.
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
WARNING:
designed for wet locations. L To prevent the risk of fire or electrical
L Never touch uninsulated telephone shock, do not expose the product to rain
wires or terminals unless the telephone or any type of moisture.
line has been disconnected at the L Unplug the product from power outlets if
network interface. it emits smoke, an abnormal smell, or
L Use caution when installing or modifying makes an unusual noise. These
telephone lines. conditions can cause fire or electric
shock. Confirm that smoke has stopped
L Do not touch the plug with wet hands.
emitting and contact the Panasonic Call
L The AC adaptor is used as the main Center at 1-800-211-PANA (1-800-211-
disconnect device. Ensure that the AC 7262).
outlet is installed near the product and is
easily accessible. Medical
Battery L Consult the manufacturer of any
To reduce the risk of fire or injury to personal medical devices, such as
persons, read and follow these pacemakers or hearing aids, to
instructions. determine if they are adequately
L Use only the battery(ies) specified. shielded from external RF (radio
frequency) energy. (The product
L Do not dispose of the battery(ies) in a
operates in the frequency range of 5.76
fire. They may explode. Check with local
GHz to 5.84 GHz, and the power output
waste management codes for special
is 200 mW (max.).) Do not use the
disposal instructions.
product in health care facilities if any
L Do not open or mutilate the battery(ies). regulations posted in the area instruct
Released electrolyte is corrosive and you not to do so. Hospitals or health care
may cause burns or injury to the eyes or facilities may be using equipment that
skin. The electrolyte may be toxic if could be sensitive to external RF energy.
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
Introduction
L The product should be kept away from
For best performance heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
Base unit location/avoiding noise than 5 °C (41 °F) or greater than 40 °C
The base unit and other compatible (104 °F). Damp basements should also
Panasonic units use radio waves to be avoided.
communicate with each other.
L The maximum calling distance may be
For maximum distance and noise-free
shortened when the product is used in
operation, we recommend the following:
the following places: Near obstacles
L Placing the product away from electrical such as hills, tunnels, underground, near
appliances. metal objects such as wire fences, etc.
L Placing the base unit in a HIGH and L Operating near 5.8 GHz electrical
CENTRAL location with no obstructions appliances may cause interference.
such as walls. Move away from the electrical
L Raising the antennas vertically. appliances.
L If you use the handset near a microwave
oven which is being used, noise may be Routine care
heard. Move away from the microwave L Wipe the outer surface of the product
oven and closer to the base unit. with a soft moist cloth. Do not use
L If you use the handset near another benzine, thinner, or any abrasive
cordless phone’s base unit, noise may powder.
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
Preparation
standard telephone to the same
Setting up the base unit telephone line or to the same telephone
jack using a Panasonic T-adaptor (page
6). Emergency power can be supplied to
Connecting the AC adaptor and the unit by connecting a Panasonic
telephone line cord battery back-up power supply noted on
Connect the telephone line cord until it page 6.
clicks into the base unit (A) and telephone
line jack (B). Connect the AC adaptor cord If you subscribe to a DSL service
by pressing the plug firmly (C). Please attach a noise filter (contact your
L Use only the included Panasonic AC DSL provider) to the telephone line
adaptor PQLV1 or PQLV256. between the base unit and the telephone
line jack in the event of the following:
– Noise is heard during conversations.
C
– Caller ID features (page 27) do not
function properly.
Hook
A
(120 V AC,
60 Hz)
To single-line To single-line
B telephone jack telephone
(RJ11C) Noise filter jack (RJ11C)
Note:
L The AC adaptor must remain connected
at all times. (It is normal for the adaptor
to feel warm during use.)
L The AC adaptor should be connected to
a vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to
a ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
L The unit will not work during a power
failure. We recommend connecting a
Preparation
Battery installation/replacement
Setting up the handset
1 Press the notch of the handset cover
Connecting the charger firmly, and slide it in the direction of the
arrow.
L Use only the included Panasonic AC
adaptor KX-TCA1 or PQLV256. L If necessary, remove the old battery.
Hooks B
Important:
L Use only the rechargeable Panasonic
battery noted on page 6.
Preparation
Attention: Charger:
OR
Preparation
Preparation
Controls
Base unit
A BC D E K L K
FG H IJ
M N O PQ R S T U VW X Y Z
A Display O {MUTE}
B {ERASE} P {CALL WAIT} {FLASH}
C {ANSWER ON} Q {REDIAL} {PAUSE}
ANSWER ON indicator R CHARGE indicator
D Navigator key ({^} {V} {<} {>}) S IN USE indicator
E {MEMO} T {*} (TONE)
F MESSAGE indicator U MIC (Microphone)
G {MESSAGE} V {1} {2} {3} {4} (extension
H {STOP} number)
I {GREETING REC} (Recording) W {SP-PHONE} (Speakerphone)
J {GREETING CHECK} SP-PHONE indicator
K Antenna X {HOLD}
L Speaker Y {CONF} (Conference)
M Charge contacts Z {INTERCOM} {TRANSFER}
N {PROGRAM} {AUTO} INTERCOM indicator
Preparation
N {MENU}
Handset
O {OFF}
P {PAUSE} {REDIAL}
Q {HOLD} {INTERCOM}
K
Note:
L Some operations not mentioned above
L are displayed as soft key selections
during operation (page 16).
A
Example: {Mute}
B M
N Using the navigator key
C B The handset navigator key can be used to
D navigate through menus and to select
O items shown on the display, by pressing
E
P {^}, {V}, {<}, or {>}.
F
Adjusting audio volume
Press {^} or {V} repeatedly while talking.
G
Q {^}
H
I
{<} {>}
J
A Speaker
{V}
B Soft keys
C Headset jack
D {C} (TALK)
E Navigator key ({^} {V} {<} {>})
F {s} (SP-PHONE)
G {*} (TONE)
H {FLASH} {CALL WAIT}
I Microphone
J Charge contacts
K Ringer indicator
Message indicator
L Receiver
M Display
Preparation
Displayed Meaning
item
J Voice enhancer is on.
5 Battery level
Preparation
3 Enter the current hour and minute (12-
Setting the unit before hour clock format) by selecting 2 digits
for each.
use Example: 9:30
{0}{9} {3}{0}
Display language
The default setting is “English”.
4 Press {AM/PM} to select “AM” or “PM”.
i {Save} i {OFF}
1 {MENU} i {0}{8}
Note:
2 Select the desired setting. L If you make a mistake when entering the
date and time, press {<}, {>}, {^}, or
3 Press the right soft key to save. i {V} to move the cursor, then make the
{OFF} correction.
Dialing mode
If you cannot make calls, change this
setting depending on your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
1 {MENU} i {0}{5}{1}
1 {MENU} i {4}
Making/Answering Calls
Note:
1 {9} i {PAUSE} i Dial the phone
number.
L Use the speakerphone in a quiet
environment. 2 {C}
L To switch to the receiver, press {C}.
Note:
Adjusting the receiver/speaker volume L A 3.5 second pause is inserted each
Press {^} or {V} repeatedly while talking. time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
Making/Answering Calls
Making/Answering Calls
Base unit
Making/Answering Calls
Press {CALL WAIT} to answer the 2nd
Mute
call.
While mute is turned on, you can hear the
L To switch between calls, press {CALL
other party, but the other party cannot hear
WAIT}.
you.
Making/Answering Calls
Note:
Handset voice enhancer
L This feature turns off if another handset
This feature clarifies the voice of the
starts to have an intercom call with the
person you are talking to, reproducing a
base unit, or another unit starts to use
more natural-sounding voice that is easier
the answering system.
to hear and understand (page 33).
L This feature turns off after you hang up
1 Press {MENU} during an outside call. the call.
L The speed may become close to normal
2 Press {3} to select “V.E. on” or “V.E.
when the handset receives constant
off”.
incoming audio for a period of time.
L When this feature is turned on, J
is displayed. Call share
Note: This feature allows the handset and base
unit to join an existing outside call.
L Depending on the condition and quality
of your telephone line, this feature may Handset
emphasize existing line noise. If it
becomes difficult to hear, turn this To join the conversation, press {C} when
feature off. the other extension is on an outside call.
Base unit
Handset Slow Talk
This feature works to help slow down the To join the conversation, press {SP-
incoming audio when two parties are PHONE} when the handset is on an
having a two way conversation. outside call.
Important: Note for handset and base unit:
L You cannot use this feature when; L A maximum of 4 parties (including 1
– you are on a conference call, outside party) can join a conversation
– you are listening to messages in the using 3 extensions.
answering system,
– another unit is using the answering
system, or
– another handset is having an intercom
call with the base unit.
Phonebook
Key Character
Handset phonebook {0} 0 Space
You can add up to 50 items to the handset {*} ;
phonebook and search for phonebook {#} #
items by name.
L To enter another character that is
Adding items to the phonebook located on the same dial key, first press
{>} to move the cursor to the next
1 {Phonebook} space.
{6} m n o M N O 6
{7} p q r s P Q R S 7
{8} t u v T U V 8
{9} w x y z W X Y Z 9
Phonebook
Phonebook
Copying handset
phonebook items
You can copy one or all of the phonebook
items from one handset to another.
Important:
L Ringer ID and light-up ID settings for
phonebook items are not copied.
Copying an item
1 {MENU} i {#}{1}
1 {MENU} i {#}{2}
4 Press a dial key ({0} – {9}). 2 Press the desired dial key ({0} – {9}).
Note: Note:
L If a phone number is stored in a dial key L Speed dial numbers stored in the base
which already contains a phone number, unit can only be dialed from the base
the old number will be erased. unit.
L We recommend you make a note of
which phone numbers are stored in
which dial keys.
Caller ID Service
Caller ID Service
Light-up ID
This feature can help you identify who is
Caller list
calling by using different ringer indicator
colors for different callers stored in the Viewing the caller list and calling back
handset phonebook. You can assign a
different indicator color to each handset
1 Press {^} or {V} to enter the caller list.
phonebook item. When a call is received 2 Press {V} to search from the most
from a caller stored in the handset recent call, or {^} to search from the
phonebook, the indicator color is used oldest call.
after Caller ID information is displayed.
If you select “No Light-up ID”, the 3 {C}
handset uses the ringer indicator color you
selected on page 33 when a call is Note:
received from that caller. L Each handset has its own caller list. If
The default setting is “No Light-up ID”. you viewed the caller list or answered a
call on one handset, the same
1 Find the desired item (page 23, 24). i information in the other handsets is
{Option} displayed as “missed calls”.
2 “Light-up ID” i {Select} L You can also press {Rcvd calls} to
enter the caller list.
3 Select the desired ringer indicator color. L If the same caller calls more than once, it
is displayed with the number of times the
4 {Save} i {OFF} caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
L A Q is displayed next to items which
have already been viewed or answered.
Caller ID Service
3 Press {Edit} repeatedly until the phone
Storing caller information into the
number is shown in the desired format.
1 Local phone number phonebook
Note:
L Phone numbers from the 4 most recently
edited area codes are automatically
edited.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
Programming
Programmable settings
You can customize the unit by programming the following features using the handset. To
access the features, there are 2 methods: scrolling through the display menus (page 30)
or using the direct commands (page 32).
L Mainly the direct command method is used in these operating instructions.
4 {Save} i {OFF}
Programming
Programming
Programming
Programming
Customer support
The handset can display the Internet
address where you can download
operating instructions or get further
information for this product using your
computer.
{MENU} i “Customer support” i
{Select} i {OFF}
Answering System
Screening calls
Answering system While a caller is leaving a message, you
can listen to the call through the base unit’s
Important: speaker. To adjust the speaker volume,
L Only 1 person can access the answering press {^} or {V} repeatedly.
system at a time. You can answer the call by pressing {SP-
L When callers leave messages, the unit PHONE} on the base unit, or by pressing
records the day and time of each {C} on the handset.
message. Make sure the date and time
have been set (page 17). Turning off the call screening feature
When the base unit is not in use, press
Memory capacity {GREETING CHECK}, then press {V}
The total recording capacity (including repeatedly until “0” is displayed.
your greeting message, caller messages, OR
and voice memo) is about 21 minutes. While screening, press {V} repeatedly until
A maximum of 64 messages (including a “0” is displayed.
greeting message) can be recorded. Note:
L If the message memory becomes full, L If you adjust the speaker volume while
the ANSWER ON indicator flashes listening to messages or talking on the
rapidly (if the answering system is intercom, the speaker volume for call
turned on). Erase unnecessary screening is turned on again.
messages (page 36).
L If less than 3 minutes of recording time
Recording your greeting
are available, the unit announces the
remaining recording time when message
operating the answering system. Erase You can record your own greeting
unnecessary messages (page 36). message (max. 2 minutes) that is played
when the answering system answers a
Turning the answering system call. If you do not record a greeting
message, a prerecorded greeting
on/off message is used.
Press {ANSWER ON} to turn on/off the
answering system. 1 {GREETING REC}
L When the answering system is turned 2 Within 10 seconds, press {GREETING
on, the ANSWER ON indicator lights. REC} again.
L When the answering system is turned
off, the ANSWER ON indicator turns off. 3 After the base unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
Answering System
4 To stop recording, press {STOP}.
Listening to messages
Playing back the greeting message
Press {GREETING CHECK}. using the base unit
When new messages have been
Erasing your greeting message
recorded, the MESSAGE indicator on the
Press {GREETING CHECK}, and then base unit flashes.
press {ERASE} while your greeting Press {MESSAGE}.
message is playing.
L The unit plays new messages.
L When you have no new messages, the
Prerecorded greeting message unit plays back all messages.
If you erase or do not record your own
greeting message, the unit plays a Adjusting the speaker volume
prerecorded greeting message for callers
Press {^} or {V} repeatedly while listening
and ask them to leave messages. If the
to a message.
message recording time (page 41) is set to
“Greeting only”, caller messages are
Repeating a message
not recorded and the unit plays a different
Press {<} during playback.
prerecorded greeting message asking
callers to call again. L If pressed within the first 5 seconds of a
message, the previous message is
played.
Skipping a message
Press {>} during playback.
Pausing a message
Press {STOP} during playback.
L To resume playback, press
{MESSAGE}.
L To stop playback completely, press
{STOP} again.
Erasing a message
Press {ERASE} during playback.
Answering System
Answering System
Note:
L You can ignore the voice guidance and
control the unit using remote commands
(page 39).
Answering System
Answering System
Answering System
1 {MENU} i {0}{6}{2}
Note:
L If the message memory becomes full,
the unit automatically switches to the
“Greeting only” mode and no new
messages are recorded. If you have
recorded your own greeting message,
that same greeting message is
announced to callers even though their
messages are not recorded. If you have
not recorded your own greeting
message, the prerecorded message
used for “Greeting only” mode is
announced to callers (page 36).
Message alert
You can select whether or not the
message indicator on the handset flashes
when new messages are recorded (page
37). The default setting is “Off”.
1 {MENU} i {0}{#}
Note:
L While message alert is on, battery
operating time is shortened (page 13).
Multi-unit Operation
3 To end the intercom call, press {SP-
Intercom PHONE}.
Base unit
1 {INTERCOM}
Multi-unit Operation
Base unit
Transferring calls,
conference calls 1 During an outside call, press
{INTERCOM} to put the call on hold.
Outside calls can be transferred between
the handset and base unit, and between 2
2 Press {1}, {2}, {3}, or {4}.
handsets. The handset and base unit, or 2 3 Wait for the paged party to answer.
handsets can have a conference call with
L If the paged party does not answer,
an outside party.
press {INTERCOM} to return to the
Handset outside call.
Multi-unit Operation
Registering a handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base unit,
register the handset. Lift the handset from
the base unit or charger before registering.
Important:
L If you accidentally assign another
handset’s extension number to the base
unit, the originally assigned handset
stops functioning. Confirm the extension
number of the handset by placing it on
the base unit or charger. Lift the handset
from the charger before registering.
1 Handset:
{MENU} i {0}{0}
2 Base unit:
Press and hold {INTERCOM} until the
CHARGE indicator flashes, then press
{1}, {2}, {3}, or {4}.
L After the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
3 Handset:
Press {OK}, then wait until the handset
beeps.
Useful Information
3 Adjust the adaptor to hold the base unit,
Wall mounting then push it in the direction of the arrow
until it clicks into place.
Base unit
1 Tuck the telephone line cord inside the
wall mounting adaptor (A).
Connect the telephone line cord (B).
1 2
Useful Information
4 Connect the telephone line cord. Mount
To remove the wall mounting adaptor
the unit by inserting the mounting pins
into the round openings on the adaptor While pushing down the release levers
(for pin 2, use round cut out at the (A), remove the adaptor (B).
bottom of the adaptor if you are using
the 4 inches phone plate), then sliding
A
the unit down to secure it. A
Connect the AC adaptor to power outlet
(page 10).
L There are two common types of wall
phone plates. The distance between
1 and 2 may vary depending on the
size of the wall phone plate installed. B
1
83 mm
(31/4 inches)
or
102 mm
(4 inches)
2
(120 V AC,
60 Hz)
83 mm 102 mm
(31/4 inches) 1 (4 inches)
Useful Information
Charger
Headset (optional)
1 Drive the screws (not included) into the
Connecting a headset to the handset
wall using the wall mount template as a
allows hands-free phone conversations.
guide.
Please use only a Panasonic headset
25.4 mm (page 6).
(1 inch)
Screws
25.4 mm
(1 inch)
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Useful Information
Troubleshooting
General use
Problem Cause/solution
The unit does not work. L Make sure the battery is installed correctly and fully
charged (page 11, 12).
L Check the connections (page 10).
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 44).
I cannot hear a dial tone. L Confirm the telephone line cord is properly connected
(page 10).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Programmable settings
Problem Cause/solution
I cannot program items. L While another user is listening to messages or the
answering system is answering a call, you cannot
program items. Try again later.
While programming, the L A call is being received. Answer the call and start again
handset starts to ring. after hanging up.
Battery recharge
Problem Cause/solution
I charged the battery fully, L Clean the charge contacts and charge again (page 12).
but 7 continues to L The battery may need to be replaced with a new one
flash, or 8 is (page 11).
displayed.
The handset display is L Confirm that the battery is properly installed.
blank. L Fully charge the battery (page 12).
Useful Information
Making/answering calls, intercom
Problem Cause/solution
Static is heard, sound L Move the handset and the base unit away from other
cuts in and out. electrical appliances.
Interference from other L Move closer to the base unit.
electrical units. L Raise the base unit antennas.
L Turn on the clarity booster feature (page 21).
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset and base L The ringer volume is turned off. Adjust it (page 20, 33).
unit do not ring.
I cannot make a call. L The dialing mode may be set incorrectly. Change the
setting (page 17).
L The base unit or another handset is in use. Try again
later.
I cannot redial by L If the last number dialed was more than 48 digits long,
pressing {REDIAL}. the number will not be redialed correctly. Dial the
number manually.
I cannot have a L Make sure that an optional headset is connected
conversation using the properly (page 47).
headset. L If “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long L Make sure that you have long distance service.
distance calls.
I cannot page the L The called handset is too far from the base unit.
handset or base unit. L The called unit is in use. Try again later.
The Slow Talk feature L If you are on a conference call, you cannot use the Slow
does not work. Talk feature.
L If another handset is having an intercom call with the
base unit, you cannot use the Slow Talk feature.
L If someone is operating the answering system, you
cannot use the Slow Talk feature.
Useful Information
Phonebook
Problem Cause/solution
Copying stopped with an L The destination handset may have lost communication
item displayed. with the base unit, or the destination unit user may have
pressed {C} or {s}.
The displayed phonebook item was not copied to the
unit. Press {OFF}. Confirm that the destination unit is
not in use and try again.
Caller ID
Problem Cause/solution
The handset does not L You have not subscribed to Caller ID service. Contact
display the caller’s name your telephone company to subscribe.
and/or phone number. L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 27).
L If a call is being transferred to you, the caller information
is not displayed.
The caller list/incoming L The Caller ID number auto edit feature is turned off.
phone numbers are not Turn it on and try again (page 32).
edited automatically. L You need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone L The phone number you dialed might have an incorrectly
number edited in the edited pattern (for example, the long distance “1” or the
caller list. area code is missing). Edit the phone number with
another pattern (page 28).
Useful Information
Problem Cause/solution
The 2nd caller’s L In order to use Caller ID, Call Waiting, or Call Waiting
information is not Caller ID (CWID), you must first contact your telephone
displayed during an company and subscribe to the desired service.
outside call. After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Answering system
Problem Cause/solution
I cannot listen to L A touch tone phone is required for remote operation.
messages from a remote L Enter the remote code correctly (page 38).
location. L The answering system is off. Turn it on (page 39).
The unit does not record L The answering system is off. Turn it on (page 35, 39).
new messages. L The recording time is set to “Greeting only”. Select
a different setting (page 41).
L The message memory is full. Erase unnecessary
messages (page 36).
L If you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 40).
I cannot operate the L Someone is operating the answering system.
answering system. L If someone is talking on a conference call, you cannot
operate the answering system. Try again later.
The message indicator L New messages have been recorded. Listen to the new
on the handset flashes. messages (page 36).
Useful Information
A plug and jack used to connect this The telephone company may make
equipment to the premises wiring and changes in its facilities, equipment,
telephone network must comply with the operations or procedures that could
applicable FCC Part 68 rules and affect the operation of the equipment. If
requirements adopted by the ACTA. A this happens the telephone company will
compliant telephone cord and modular provide advance notice in order for you
plug is provided with the product. It is to make necessary modifications to
designed to be connected to a maintain uninterrupted service.
compatible modular jack that is also
compliant. If trouble is experienced with this
equipment, for repair or warranty
The REN is used to determine the information, please contact a Factory
number of devices that may be Servicenter or other Authorized Servicer.
connected to a telephone line. Excessive If the equipment is causing harm to the
RENs on a telephone line may result in telephone network, the telephone
the devices not ringing in response to an company may request that you
incoming call. In most but not all areas, disconnect the equipment until the
the sum of RENs should not exceed five problem is resolved.
(5.0). To be certain of the number of
devices that may be connected to a line, Connection to party line service is
as determined by the total RENs, contact subject to state tariffs. Contact the state
the local telephone company. For public utility commission, public service
products approved after July 23, 2001, commission or corporation commission
the REN for the product is part of the for information.
product identifier that has the format
US:AAAEQ##TXXXX. The digits If your home has specially wired alarm
represented by ## are the REN without a equipment connected to the telephone
Useful Information
Useful Information
Useful Information
Specifications
General
Note:
L Design and specifications are subject to change without notice.
L The illustrations in these instructions may vary slightly from the actual product.
Useful Information
Warranty
PANASONIC CONSUMER PANASONIC PUERTO RICO, INC.
ELECTRONICS COMPANY, DIVISION San Gabriel Industrial Park,
OF PANASONIC CORPORATION OF Ave. 65 de Infantería, Km. 9.5,
NORTH AMERICA Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product prepaid during the Limited Warranty period. This Limited
Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts
(cabinet). This Limited Warranty only applies to products purchased and serviced in
the United States or Puerto Rico. This Limited Warranty is extended only to the
original purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product
prepaid to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
For assistance, please visit http://www.panasonic.com/phonehelp 57
TG5664(e).book Page 58 Monday, March 6, 2006 11:15 AM
Useful Information
Useful Information
Customer services
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks)
Index
G Greeting message: 35
Index H Handset locator: 42
Headset, optional: 47
A Answering calls: 19 Hold: 20
Answering system I Installation
Erasing messages: 36, 37, 39 Base unit: 10
Listening to messages: 36, 37, 38 Handset: 11
Turning on/off: 35, 37, 39 Intercom: 42
Auto talk: 19
K Key tone: 32
B Battery
L Light-up ID: 28
Charge: 12
Line mode: 33
Installation: 11
Level: 13 M Making calls: 18
Performance: 13 MEMO: 38
Replacement: 11 Memory capacity (message
Booster (Clarity booster): 21 recording): 35
Message alert: 41
C Call screening: 35
Missed calls: 27, 28
Call share: 22
Mute: 21
Call Waiting: 21
Call Waiting Caller ID: 27 N Navigator key: 15
Caller ID edit: 28 P Pause: 18, 26
Caller ID number auto edit: 29 Phonebook: 23
Caller ID service: 27 Phonebook copy: 25
Caller list Pulse service: 21
Calling back: 28 R Recording time: 41
Editing: 28 Redial list: 18
Erasing: 29 Registration: 44
Storing: 29 Remote code: 40
Viewing: 28 Remote operation: 38
Chain dial: 24 Ring color: 33
Conference calls: 43 Ring count: 40
Connections: 10, 11 Ringer ID: 27
Customer support: 34 Ringer off
D Date and time: 17 Base unit: 20
Dialing mode: 17 Handset: 19, 33
Display Ringer tone
Contrast: 32 Base unit: 20
Language: 17 Handset: 33
E Error messages: 48 Rotary service: 21
F Flash: 21 S Slow Talk: 22
Flash time: 33 Soft keys: 16
Index
Speed dialer: 26
SP-phone: 18
T Time adjustment: 33
Toll saver: 40
Tone: 21
Transferring calls: 43
Troubleshooting: 49
TTY: 6, 59
V VE (Voice Enhancer): 22
Voice guidance: 37, 39
Volume
Base unit ringer: 20
Base unit speaker: 19
Handset receiver: 18
Handset ringer: 33
Handset speaker: 18
W Wall mounting
Base unit: 45
Charger: 47
Warranty: 57
Notes
Notes
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15447ZA DM0306SY0