_________________________________

_________________________________
_________________________________
_________________________________
How to Utilize SAP Solution _________________________________
Manager for Central
_________________________________
System Monitoring and
Alert Monitoring _________________________________
_________________________________
Sanjeev Gholap _________________________________
BearingPoint _________________________________

© 2008 BearingPoint, Inc. All rights reserved.

In This Session …
_________________________________
• The goal of this presentation is to: _________________________________
ΠExplain the technical monitoring capability using SAP _________________________________
Solution Manager
ΠDiscuss how to significantly reduce the implementation time of _________________________________
Solution Manager for technical monitoring _________________________________
ΠHelp you understand what and how to monitor
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

What We’ll Cover …

_________________________________
• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup
_________________________________
• Defining Autoreactions for Alerts
_________________________________
• Monitoring PI/XI
_________________________________
• GRMG/Portal Monitoring
• CPH/Web Reporting _________________________________
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
_________________________________

2
Monitoring with SAP Solution Manager
_________________________________
• SAP Solution Manager provides centralized, real-time _________________________________
monitoring of SAP systems, business processes,
_________________________________
and interfaces
ΠProactive monitoring helps to avoid critical situations while _________________________________
automatic alerting/notification provides fast response to issues _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

What SAP Solution Manager Offers

_________________________________
• Centralized monitoring _________________________________
ΠLarge landscapes can be centrally monitored at a low total _________________________________
cost of operation
• Full scalability for monitoring _________________________________
ΠLandscapes with only a few components to a large number of _________________________________
components can be efficiently monitored
_________________________________
ΠIncludes any type of SAP landscape
_________________________________
_________________________________
_________________________________
_________________________________

What SAP Solution Manager Offers (cont.)

_________________________________
• Productive monitoring with alerts _________________________________
ΠNo administrative activity is required except in case of alerts
_________________________________
ΠAlert notifications (email, SMS, etc.) can be triggered
automatically _________________________________
• Assisted/guided problem detection and resolution _________________________________
ΠFrom the system, administrators can drill down to a monitored
_________________________________
component and remove the cause of an alert using predefined
analysis functions _________________________________
_________________________________
_________________________________
_________________________________

5
 SAP Solution Manager and SAP NetWeaver Releases
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

SAP Solution Manager 4.0

_________________________________
• Based on SAP NetWeaver® _________________________________
• Key components _________________________________
1. SAP Solution Manager Diagnostics (SMD)
_________________________________
f For Java monitoring

2. SAP NetWeaver Administrator (NWA) _________________________________

f For monitoring of SAP solutions _________________________________
3. Central Performance History (CPH)
_________________________________
f For Web reporting
_________________________________
_________________________________
_________________________________

Modern SAP Monitoring Landscape – Overview

_________________________________
CCMS CCMS AS Java _________________________________
Other SAP
Agent Agent
components
_________________________________
_________________________________
Central Monitoring
Third-Party
Infrastructure _________________________________
Tools
SAP
ABAP Stack
Solution _________________________________
Manager SAP NetWeaver
Business
Administrator
Intelligence
_________________________________
Java Stack
_________________________________
_________________________________
SAP Basis >= 3.0 CCMS CCMS AS ABAP
Agent Agent _________________________________

*Computer Center Management System

8
 Underlying Monitoring Infrastructure: CCMS
_________________________________
• CCMS is a set of integrated tools for monitoring and _________________________________
administration of SAP system landscapes
_________________________________
ΠOffers predefined alert monitors for SAP system monitoring
ΠCan monitor remote systems as well as the local system _________________________________
ΠCan monitor applications running on AS ABAP and AS Java _________________________________
ΠPart of all of SAP NetWeaver (AS ABAP) systems _________________________________
ΠPart of all SAP Basis 4.0 and higher systems
_________________________________
ΠProvides monitoring data to SAP Solution Manager,
SAP NetWeaver Administrator, and other third-party _________________________________
monitoring solutions
_________________________________
_________________________________

Process Flow for Alerts

_________________________________
• Monitoring a system landscape _________________________________
ΠWhen a problem occurs, an alert is triggered by CCMS _________________________________
Œ “Auto-reactions” are then triggered in satellite systems (e.g.,
email an administrator), and the alert is passed on to _________________________________
SAP Solution Manager _________________________________
ΠUpon being notified of the alert, the administrator uses
SAP Solution Manager’s central alert monitor tool to drill _________________________________
down to the alert _________________________________
ΠThe administrator can analyze alerts by drilling down to a
monitored component of the effected system
_________________________________
ΠThe administrator clears the alert from the alert list when _________________________________
the issue is resolved
_________________________________

10

Process Flow for Alerts (cont.)

_________________________________
Other SAP Component AS Java
SAPCCMSR _________________________________
SAPCCMSR SAPCCMSR
Shared Memory
Shared Memory
Segment Shared Memory
PUSH _________________________________
Segment Segment

_________________________________
Central Monitoring
Infrastructure
Central
_________________________________
ABAP Stack Alert
Drill down to Notifications _________________________________
and analyze SAP NetWeaver Emails/Pager/
monitored Administrator Phone _________________________________
component
Java Stack
_________________________________

PUSH
_________________________________
AS ABAP
SAP Basis >= 3.0 SAP Instance _________________________________
SAPCM3X SAPCCM4X Shared Memory
Shared Memory
Segment
Segment 11
 Considerations for Monitoring
_________________________________
• Are all systems available to users? _________________________________
• Are all interfaces working? _________________________________
• Is there sufficient space in database? _________________________________
• Is there sufficient space in file systems?
_________________________________
• How many ABAP dumps?
_________________________________
• Are there any critical errors in SAP work process logs?
_________________________________
• Are the database backup and archive log backup OK?
• Is there any failure in critical jobs? _________________________________
_________________________________
_________________________________

12

What We’ll Cover …

_________________________________
• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
_________________________________
• Monitoring PI/XI
_________________________________
• GRMG/Portal Monitoring
_________________________________
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________

• Wrap-up _________________________________
_________________________________

13

Availability Monitoring — CCMSPING

CCMSPING
SAP Solution Manager 4.0
SAP NetWeaver 7.0
CCMSPING is an agent for
availability monitoring.
CCMSPING is installed on
the central system
(SAP Solution Manager)
_________________________________
SAP R/3 _________________________________
ABAP
_________________________________
BI
_________________________________
ABAP + Java
_________________________________
PI/XI
_________________________________
ABAP + Java
_________________________________
SAP CRM/SRM
_________________________________
ABAP + Java
_________________________________
Portal _________________________________
Java

14
Configuring CCMSPING
_________________________________
1. Update the entries in /etc/services for all message _________________________________
servers in all systems needed to be set up
_________________________________
2. Get the latest version of SAPCCMSR, SAPCCM4X,
_________________________________
CCMSPING from service.sap.com
3. Create a user (with Administrator access) in the _________________________________
Productive Client (SU01) _________________________________
4. Create a CSMREG user in the Productive Client (RZ21) _________________________________
5. Install the CCMSPING agent at the OS level _________________________________
ΠExample
_________________________________
f CCMSPING -R –PUSH pf = <Instance profile >
_________________________________

15

Configuring CCMSPING (cont.)

_________________________________
_________________________________
Step 1 _________________________________
_________________________________
Step 2 _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

16

Configuring CCMSPING (cont.)

_________________________________
_________________________________
FOR ABAP
STACK _________________________________
_________________________________

FOR Java
_________________________________
STACK
_________________________________
_________________________________
_________________________________
RFC _________________________________
DESTINATION
_________________________________

17
Configuring CCMSPING (cont.)
_________________________________
6. Copy method “CCMS_OnAlert_Email_V2” to “ZCCMS_OnAlert_Email_V2”
7. Enter the parameter values shown below
_________________________________
8. In RZ20, SAP CCMS MONITORING TEMPLATE, Availability Monitoring, then _________________________________
select the related system and assign the method.
_________________________________
_________________________________
_________________________________
_________________________________
email_id or
dist. list _________________________________

U = email id _________________________________
C = Dist. list
_________________________________
Details of Red/Yellow/
Alert Blank for both
18

Configuring CCMSPING (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

19

Configuring CCMSPING (cont.)

_________________________________
_________________________________

Assign
_________________________________
method for Assign
ABAP method for
Java
_________________________________
availability
availability
_________________________________
_________________________________
Dialog Response _________________________________
Time
_________________________________
_________________________________
_________________________________
User
logged on
20
What We’ll Cover …
_________________________________
• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
_________________________________
• Monitoring PI/XI
_________________________________
• GRMG/Portal Monitoring
_________________________________
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
_________________________________

21

Central Monitoring Scenarios

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

Source: SAP 22

Alert Monitoring – Quick Setup

_________________________________
• To set up agents SAPCCM4X and SAPCCMSR: _________________________________
1. Run these jobs:
_________________________________
f SAP_CCMS_MONI_BATCH_DP (In central and satellite
system) _________________________________
f SAP_CCMS_CENSYS_DISPATCHER (Only in central system)
_________________________________
2. Create the user with Administrator access in the production
client of the satellite system (SU01) _________________________________
3. Create CSMREG user ID in the production client of the satellite _________________________________
system (RZ21)
_________________________________
4. RZ21 Æ Technical Infrastructure Æ Configure Central System
Æ Create CSMREG User _________________________________
_________________________________

23
 Alert Monitoring – Quick Setup (cont.)
• Create two RFC connections as shown below
For Data Analysis
_________________________________
_________________________________
For Data Collection _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

24

Alert Monitoring – Quick Setup (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
• Install the above agents on the satellite systems _________________________________
Œ sapccm4x –R pf=<instance profile > (for ABAP stack system)
_________________________________
f tybl102033:ensadm 60> sapccm4x -R pf=ENS_DVEBMGS00_tybl102033
Œ sapccmsr –R –j2ee pf=<instance profile > (for dual and Java _________________________________
stack system)
f tybl102033:ensadm 60> sapccmsr -R -j2ee pf=ENS_DVEBMGS00_tybl102033 _________________________________

25

Alert Monitoring – Quick Setup (cont.)

_________________________________
• Create the Entry in RZ21 Æ Technical infrastructure Æ Configure _________________________________
Central System Æ Create Remote Monitoring Entry
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

26
Alert Monitoring – Quick Setup (cont.)
_________________________________
• Add the Monitoring Set in RZ20 for the newly added satellite system and
select the node trees that need to be monitored
_________________________________
• Once the system is added, you will be able to see all the Monitoring Tree _________________________________
Entries (MTEs). You can create Monitoring Sets for all systems in the
landscape that need to be monitored. _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

27

Central Monitoring Aspects

_________________________________
• Assign methods to the key MTEs which need to have _________________________________
alerts. To do this: _________________________________
ΠIdentify the MTE which needs to be monitored
ΠCreate matrix of the system, MTE, thresholds (yellow/red), Alert
_________________________________
send to (yellow/red ) _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

28

Example of Alert Matrix

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

29
What We’ll Cover …
_________________________________
• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
_________________________________
• Monitoring PI/XI
_________________________________
• GRMG/Portal Monitoring
_________________________________
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
_________________________________

30

Setting Up a Central Autoreaction

• A Central Autoreaction or “Autoreaction Method” is
defined in the central system for MTEs to monitor
satellite systems
• To set up a Central Autoreaction:
1. In SAP Solution Manager, go to RZ21 Æ Technical
Infrastructure Æ Configure Central System ÆAssign Central
Autoreactions
2. Define Central Autoreaction Æ Create
3. Select “Create with Template”, ENTER
“CCMS_OnAlert_Email_V2,” and press “Create with Template”
f Give the correct name to the new Autoreaction and save
the method
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

31

Setting Up a Central Autoreaction (cont.)

• To set up a Central Autoreaction: (cont.)
4. Now edit the above method and define all the parameters
5. Select the system for which you want to assign the
Autoreaction and click “MTE Classes from System”
6. Now highlight the System I, MTE Class, and Central
Autoreaction and click “Assign Central Auto-Reaction”
7. Once the Autoreaction has been assigned, SAP Solution
Manager will start emailing any alerts received from these
satellite systems
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

32
Setting Up a Central Autoreaction (cont.)
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Define Central Autoreaction Æ Create _________________________________
Select “Create with Template,” ENTER “CCMS_OnAlert_Email_V2,”
and press “Create with Template”
33

Setting Up a Central Autoreaction (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

34

Setting Up a Central Autoreaction (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

35
 Setting Up a Central Autoreaction (cont.)
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

36

Setting Up a Central Autoreaction (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

37

Defining Multiple Autoreactions for an Alert

_________________________________
• You can set up two different autoreactions to trigger on _________________________________
the same MTE but for a different range of the threshold
_________________________________
_________________________________
_________________________________

oraarch directory _________________________________

_________________________________
_________________________________
Send
Email Send
Page
_________________________________
_________________________________

38
Defining Multiple Autoreactions for an Alert (cont.)
_________________________________
• Method “CCMS_TRIGGER_AUTO_REACTIONS” _________________________________
ΠHere, we can define two other autoreaction methods for the
_________________________________
Yellow, Red, Yellow-Red parameters.
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

39

Defining Multiple Autoreactions for an Alert (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
User ID should _________________________________
exist in central
system _________________________________
_________________________________
_________________________________
U = email
C = distribution list _________________________________

40

Defining Multiple Autoreactions for an Alert (cont.)

_________________________________
• Prerequisite: Before customizing Alert Monitoring, _________________________________
monitoring sets for all satellite systems must have been
_________________________________
defined
• Key questions/steps: _________________________________
ΠWhat alerts or MTEs should be monitored? _________________________________
ΠWho should be notified? _________________________________
ΠHow does each system need to handle the alerts?
_________________________________
f E.g., Are Dev and QA less
critical than Production? _________________________________
_________________________________
_________________________________

41
 Defining Multiple Autoreactions for an Alert (cont.)
_________________________________
• Key questions/steps: (cont.) _________________________________
ΠWhat OS-level log files need to be monitored, and should an
_________________________________
entry be made in SAPCCMSR.INI for it?
ΠWhat Oracle standard errors need to have alerts, such as _________________________________
ORA–600, and ORA–272? _________________________________
ΠWhat pattern in the process trace/log files to monitor for?
_________________________________
ΠFor each above MTE, what should be done for a Yellow alert
and what should be done for a Red alert? _________________________________
ΠPrepare a detailed spreadsheet with all above details
_________________________________
ΠCreate the list of file systems which you will not monitor
_________________________________
_________________________________

42

Required Entries in CCMS Configuration File SAPCCMSR.INI

_________________________________
• Entries must be made in SAPCCMSR.INI if you want to _________________________________
monitor only selected file systems, specific Oracle errors, or
_________________________________
to monitor for errors in a SAP work process trace file
• Example of entries in SAPCCMSR.INI file _________________________________
OsColFile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/OscolFile.txt _________________________________
Logfile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/ORAALERTlogmon.ini
Logfile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/DEV_Wxlogmon.ini _________________________________
• Content of OscolFile.txt _________________________________
FilterOutFilesystem /patrol_data
FilterOutFilesystem /var _________________________________
FilterOutFilesystem /tmp
FilterOutFilesystem /opt _________________________________
FilterOutFilesystem /oracle/ENS/saparch
FilterOutFilesystem /oracle/ENS/sapreorg _________________________________
FilterOutFilesystem /oracle/ENS/sapdata*

43

Results of SAPCCMSR.INI Configuration

_________________________________
Before Filtering _________________________________
After Filtering
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

Entries in SAPCCMSR.INI enable you to _________________________________

selectively monitor particular file systems _________________________________

44
Example: Monitoring an Oracle Alert Log File
_________________________________
• Content of ORAALERTlogmon.ini _________________________________
_________________________________
Logfile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/ORAALERTlogmon.ini _________________________________
LOGFILE_TEMPLATE _________________________________
DIRECTORY="/oracle/ENS/saptrace/background"
FILENAME="alert_ENS.log"
MTE_CLASS="ORAALERT"
_________________________________
PATTERN_0="ORA-00600"
VALUE_0=RED
_________________________________
PATTERN_1="ORA-00272"
VALUE_1=RED _________________________________
_________________________________
_________________________________

45

Example: SAP Work Process Trace File Monitoring

_________________________________
• Content of file DEV_Wxlogmon.ini _________________________________

Logfile /usr/sap/ENS/DVEBMGS00/log/sapccm4x/DEV_Wxlogmon.ini _________________________________

_________________________________
LOGFILE_TEMPLATE
DIRECTORY="/usr/sap/ENS/DVEBMGS00/work" _________________________________
FILENAME="dev_*"
MTE_CLASS="WORKPROC" _________________________________
SHOWNEWLINES=1
MONITOR_FILESIZE_KB=0 _________________________________
PATTERN_0="ERROR" _________________________________
VALUE_0=RED
MESSAGECLASS_0="SAP-T100" _________________________________
MESSAGEID_0="rt 584"
_________________________________

46

Example: SAP Work Process Trace File Monitoring (cont.)

_________________________________
• Sample view of two log files displayed in RZ20 _________________________________
Oracle alert
log _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
ABAP work _________________________________
process log
_________________________________
NOTE: You can monitor database backup logs in a similar manner
47
 Top 11 Alerts to Monitor
_________________________________
• File system percentage used _________________________________
• Database – Table space percentage used (if Auto extend off)
_________________________________
• Database update status
• OS collector state _________________________________
• Dialog response time _________________________________
• Swap percentage used
_________________________________
• SAP R/3 extended memory utilization
• Lock table utilization _________________________________
• Free background work process _________________________________
• PI/XI block queues (for PI/XI system landscapes) _________________________________
• Oracle critical errors (ORA …)
_________________________________

48

What We’ll Cover …

_________________________________
• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
_________________________________
• Monitoring PI/XI
_________________________________
• GRMG/Portal Monitoring
_________________________________
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________

• Wrap-up _________________________________
_________________________________

49

SAP PI/XI Monitoring Architecture

_________________________________
ABAP
Plain Adapter (XML docs)
ABAP Queues SAP R/3 APPINT
(XI 2.0)
_________________________________
Agents
BPM sapccm4x
Integration Engine sapccmsr _________________________________
Java Engine
Adapter Engine
Mapping Engine _________________________________
IB, ID,SLD, RWB ABAP Queues BW/SEM
CCMS
Java Proxy Engine
AS2 Encryption Engine
on Agents Integration _________________________________
SAP Solution sapccm4x Engine
OS Based Manager sapccmsr
CPU, Memory … _________________________________
File Systems

Agents ABAP Queues EBP/SRM _________________________________

sapccm4x Agents Integration
sapccmsr sapccm4x
sapccmsr
Engine _________________________________
ABAP Queues
_________________________________
SAP PI/XI System _________________________________

50
Key PI/XI Objects to Monitor
_________________________________
• ABAP side: _________________________________
ΠMessage queues (inbound/outbound)
_________________________________
ΠBusiness Process Engine processes
ΠIntegration Engine system errors _________________________________
Œ Standard ABAP alerts like CPU, File System … _________________________________
• J2EE side: _________________________________
Œ Adapter Engine — JDBC, HTTP, FTP, File, AS2
_________________________________
f JVM — Heap size, thread

f Key file System — (SID\Files of sm41..)

_________________________________
Œ Generic Request and Message Generator (GRMG) — Integration _________________________________
Repository, Integration Directory, SLD, Runtime Workbench
_________________________________

51

Monitoring of ABAP Message Queues

_________________________________
• Message Queue _________________________________
objects that relate _________________________________
to transaction
SMQR _________________________________
• SMQ1, SMQ2 _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

52

Monitoring of BPE Transactions

_________________________________
• Business Process _________________________________
Engine objects relate
_________________________________
to the transaction
sxmb_moni_bpe _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

53
Monitoring of Integration Engine Objects
_________________________________
• Integration Engine _________________________________
Object that
_________________________________
correlates with
the transaction _________________________________
Sxmb_moni _________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

54

Monitoring of JVM-Specific Components

_________________________________
• Monitor J2EE components _________________________________
• Monitor PI/XI-specific system components: _________________________________
ΠUnder both Dispatcher/Server0 J2EE servers
_________________________________
System
Application Threads
_________________________________
Pools
_________________________________
_________________________________
_________________________________
_________________________________
Java Memory _________________________________
(Heap Size)

55

Monitoring Using GRMG

• GRMG polls the following PI/XI-specific components:
ΠIntegration Directory (ID)
ΠIntegration Repository (IR)
ΠRuntime Workbench (RWB)
ΠSystem Landscape Directory (SLD)
ΠAdapter Engine
_________________________________
_________________________________
J2EE Components _________________________________
GRMG Objects
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

56
What We’ll Cover …
• Monitoring with SAP Solution Manager — Overview
• Availability Monitoring — Quick Setup
• Alert Monitoring — Quick Setup
• Defining Autoreactions for Alerts
• Monitoring PI/XI
• GRMG/Portal Monitoring
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager
• Wrap-up
57
GRMG Monitoring
• GRMG lets you check the availability of a chain of
technical components and of business processes, or a
mixture of both, in an AS ABAP or AS Java environment
• GRMG can thus be used for technical as well as
application monitoring
58
GRMG Lite Setup for ITS Monitoring
• You can perform ITS Monitoring using GRMG Lite
59
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
GRMG Lite Setup for ITS Monitoring (cont.)
• Using GRMG Lite for ITS Monitoring
60
GRMG Lite Setup for ITS Monitoring (cont.)
• Availability of ITS Server
61
What We’ll Cover …
• Monitoring with SAP Solution Manager — Overview
• Availability Monitoring — Quick Setup
• Alert Monitoring — Quick Setup
• Defining Autoreactions for Alerts
• Monitoring PI/XI
• GRMG/Portal Monitoring
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager
• Wrap-up
62
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Features of the Central Performance History (CPH)
_________________________________
• Centralizes collection and storage of performance-related _________________________________
monitoring data of the complete system landscape in a fast
and efficient way _________________________________
• Handles minute, quarter-hourly, and hourly monitoring data _________________________________
• Automated data aggregation _________________________________
ΠAggregations from minute values to hourly, monthly, and yearly
averages
_________________________________
• Automated data reorganization _________________________________
ΠAggregation of performance values from a higher to a lower temporal _________________________________
granularity and the following deletion of the data with the higher
granularity _________________________________
• Accessible from the SAP Solution Manager Alert Monitor _________________________________
• Configurable, scheduled limited reporting and export of data
63

CPH Features
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Flow of Statistics Data in Detail _________________________________
(Source: SAP)

64

CPH Features (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
Reporting on Performance and Statistics Data in BI _________________________________
(Source: SAP)

65
CPH Setup
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

66

CPH Setup (cont.)

• This is intermediate output of the CPH setup
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

67

CPH Setup (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

68
Example of Web Report Using CPH
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

69

What We’ll Cover …

_________________________________
• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
_________________________________
• Monitoring PI/XI
_________________________________
• GRMG/Portal Monitoring
_________________________________
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________

• Wrap-up _________________________________
_________________________________

70

Analyzing Performance with SAP Solution Manager

_________________________________
• Prerequisites: Monitoring sets have been created in _________________________________
RZ20 for each satellite system to be monitored
_________________________________
• To analyze performance:
ΠOpen the Monitoring set _________________________________
Œ Go to View Æ Details for Performance Nodes _________________________________
f This gives detail values on each MTE for last 24 Hours/
4 Hours/30 Minutes _________________________________
ƒ 24 Hours – With Hourly Aggregated _________________________________
ƒ 4 Hours – Every 15 Minutes Aggregated
_________________________________
ƒ 30 Minutes – Every Minute aggregated
ΠFor any performance issue we can look at each value and _________________________________
analyze the issue. This is the easiest way to identify the
_________________________________
performance bottleneck.
71
Analyzing Performance with SAP Solution Manager (cont.)
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

72

Analyzing Performance with SAP Solution Manager (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

73

Analyzing Performance with SAP Solution Manager (cont.)

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

74
Analyzing Performance with SAP Solution Manager (cont.)
• Details for Performance Nodes
75
Analyzing Performance with SAP Solution Manager (cont.)
• Details for Performance Nodes (cont.)
76
Analyzing Performance with SAP Solution Manager (cont.)
• Details for Performance Nodes (cont.)
77
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
What We’ll Cover …
_________________________________
• Monitoring with SAP Solution Manager — Overview _________________________________
• Availability Monitoring — Quick Setup _________________________________
• Alert Monitoring — Quick Setup _________________________________
• Defining Autoreactions for Alerts
_________________________________
• Monitoring PI/XI
_________________________________
• GRMG/Portal Monitoring
_________________________________
• CPH/Web Reporting
• Analyzing Performance with SAP Solution Manager _________________________________
• Wrap-up _________________________________
_________________________________

78

Resources
_________________________________
• Public Web _________________________________
Œ www.sap.com Æ Solutions Æ <select company size> _________________________________
Platform Æ SAP NetWeaver Æ Components & Tools Æ SAP
Solution Manager _________________________________
• SAP Service Marketplace* _________________________________
Πwww.service.sap.com/solutionmanager
_________________________________
Πwww.service.sap.com/rkt-solman
_________________________________
• Online Help
Œ http://help.sap.com/ Æ SAP Solution Manager _________________________________
_________________________________
_________________________________

* Requires login credentials to the SAP Service Marketplace

79

7 Key Points to Take Home

• If you are not currently using SAP Solution Manager,
start planning to use this free solution tool ASAP
• If you set up SAP Solution Manager properly, it will help
to proactively monitor your SAP landscape so that you
can avoid downtime and system failures
• With SAP Solution Manager 4.0, you can effectively
monitor ABAP and Java stack systems
• Preparing the Alert Matrix and mapping the same in
RZ20 will help to streamline monitoring of SAP systems
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

80
7 Key Points to Take Home (cont.)
• SAP Solution Manager is a key tool for identifying the
performance bottleneck in the satellite system
ΠCPH can be a great help
• SAP Solution Manager and BI interfacing will give you
great Web reporting capability of alert data and
performance data
ΠThis will also help to develop data for top management
• SAP Solution Manager can be used effectively for SAP
PI/XI system monitoring, including the systems XI
interfaces with
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________

81

Thank You! Q&A

_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
_________________________________
How to contact me: _________________________________
Sanjeev Gholap
Sanjeev.Gholap@Bearingpoint.com _________________________________

82
Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Wellesley Information Services, 990 Washington Street, Suite 308, Dedham, MA 02026
Copyright © 2008 Wellesley Information Services. All rights reserved.