DLS-College of Saint Benilde

School of Management and Information Technology

Information Management Program
As of the 2nd Trimester SY 2007-2008

COURSE SYLLABUS

COURSE CODE : VERTSOL

COURSE TITLE : VERTICAL SOLUTIONS
COURSE CREDIT : 3 Units
PRE-REQUISITE : ITINFRA / Information Technology Infrastructure
PRE-REQUISITE TO :
TYPE OF COURSE : Major Course
FACULTY :
TERM/ TIME/ ROOM:

COURSE DESCRIPTION:

This course exposes students to how IS/IT investments are being used to structure/support the
business operating models of companies to remain competitive in their respective industries. The
course offering per term will be limited to one selected industry to ensure a focused discussion.
Specific industries covered by this subject include, but are not limited to, banking and finance,
insurance, manufacturing, distribution, retail and telecommunications.

The industry to be covered in the current term is the Retail industry. The students will be exposed
to essential concepts in the Retail Industry and the different IS/IT solutions used by the
companies, in the said industry, to improve the way they address the needs of their customers.

COURSE OBJECTIVES / COMPETENCY SKILLS:

Upon successful completion of this course, students will be able to:
1. Explain the meaning and Identify the importance of Vertical Solutions
2. Identify the Fundamentals of Retailing
3. Recognize the trends in the Retail Industry
4. Explain the various infrastructure options in implementing an I.T. solution in
the Retail Business
5. Explain the Fundamentals of E-retailing
6. Discover the various solutions used in the Retailing Business
7. Discover how Internal Business Applications contribute to Vertical Solutions
8. Confirm comprehension of course knowledge through passing the final
examination

CSB CORE VALUES:

This subject reinforces the development of students along the core values of the College, specifically:

1. CSB Core Value: Appreciative of Individual Uniqueness

This subject, through the use of group-work and discussion, shows the value of the individual
opinions and the diversity of skills in the analysis and the development of solutions to problems.

2. CSB Core Value: Professionally Competent

 This subject, by introducing students to various applications which they can recommend to
companies, gives the students the additional means of solving problems which will help them become
more competent IT professionals.

3. CSB Core Value: Creative

This subject shows students various means of solving business problems by using innovative
techniques or applications.

4. CSB Core Value: Socially Responsible

This subject introduces students to the importance of Information System Investments that help
companies improve the way they address the needs of customers, thereby inculcating respect for
intellectual rights.

COURSE OUTLINE:

Week Competency Skills Topics

3 Define set of expectations to
be agreed on by the class.
Explain the meaning and
Identify the importance of
Vertical Solutions
1. Class Introduction
1.1. Class Introduction
1.2. Expectation Settings
1.3. Ground Rules
2. Course Introduction
2.1. Objective/s of the Course
2.2. Purpose of the Course
2.3. Course Scope

3. Overview of Vertical Solution

3.1. Definition of an Industry
3.2. Definition of Vertical Solution
3.3. Vertical versus Horizontal Market Software

3–4 Identify the Fundamentals 4. The Retail Industry

of Retailing
Recognize the trends in
the Retail Industry
4.1. Fundamentals of Retailing
4.2. Forecasted Trends that will impact Retailing for
the next decade
4.3. Global and Local Retail Industry
4.4. Creating Customer Value through Information
Technology
4.5. Computerization in Retail

5-6 Explain the various 5. Software as a Service to Retail

infrastructure options in
implementing an I.T.
solution in the Retail
Business
5.1. Business Challenges
5.2. Point-of-Sale Transactions
5.3. The Distributed vs. Centralized Architecture
Dilemma
5.4. Client-Server Architecture
5.5. Centralized-Architecture Revival
5.6. Service-Oriented Architecture (SOA)
5.7. Software as a Service

7 Explain the Fundamentals 6. E-retailing

of E-retailing 6.1. Basic Overview of E-commerce
6.2. Traditional Retailing and E-Retailing
6.3. Benefits of E-retailing
6.4. Key Success Factors
6.5. Models of E-retailing
 Week Competency Skills Topics
6.6. Features of E-retailing

8-11 Discover the various 7. Technological Solutions in the Retail Business

solutions used in the
Retailing Business
12 - 13 Discover how Internal
Business Applications
contribute to Vertical
Solutions
7.1. Point of Sale Solutions
7.2. Online Shopping Carts
7.3. Mobile Commerce
7.4. Online Procurement
7.5. Online Payments
7.6. E Customer Relationship Management
7.7. E Business Security
8. Functional Business Systems Overview
9. Overview of the Different Enterprise Resource
Planning Systems

14 Confirm comprehension of 10. Final Examination

course knowledge through
passing the final examination

Teaching methods / strategies:

The course is delivered mostly through learner-centered methodology with emphasis

on individual and collaborative activities where teachers prepare the environment for
learning and guide the learners to develop the important competencies. These
methods are geared towards the belief that students learn best and retain much of
the learning in an atmosphere where they are allowed to apply their creativeness and
self expression.

Requirements / Deliverables:

Individual Activity and Collaborative Work will require any of the following
deliverables for a given topic.
1. Preparation and Participation in Lectures / Discussions
2. Prepared Multimedia Aided Presentations
3. Brainstorming / Group Dynamics / Reporting Output
4. Project Research Papers
5. Case Analysis
6. Examinations
7. Reflections

Plagiarism Policy:

Using the oral or written words and ideas of others without proper acknowledgment is
plagiarism and is an academic offence. As a form of academic misconduct, students
found guilty face serious consequences as stipulated in the Student’s Handbook.

Submission Policy:

To promote professionalism and competence, submission of requirements and

deliverables must always be on time. The teacher reserves the right NOT to accept
 late submissions and will rate the requirement as failed or zero. In case the teacher
decides to accept late requirement due to valid reasons, the teacher will impose
point deductions on the score obtained or deduct 10% of the total score per day of
delay. Students must present a letter from their parent or legal guardian appealing
for the teacher to accept the late requirement. Valid proof must be attached to the
letter of appeal.

ASSESSMENT / EVALUATION :

To asses the performance and competencies of the learners…

1. Quizzes and Exams will be administered to determine if the learners can
remember basic information
2. Brainstorming, group discussions and reporting will help determine if the
learners can understand ideas or concepts gathered
3. Exercises will be given to determine if learners can apply the information in
another familiar situation
4. Cases and Researches will be required to determine if learners can analyze
and explore understandings and relationships
5. Project Papers and Presentations will be scheduled to confirm if learners can
recognize I.T. solutions to address business problems or opportunities
6. Rubrics will be used to assess Authentic Learning Activities

Quiz & Exam Policy:

Students must attend all required scheduled quizzes and exams at the designated
time and place. Individual professors may accommodate for illness or personal crisis.
Additional accommodation will not be made unless a written request is sent to and
approved by the Chairperson or Dean prior to the scheduled exam or as prescribed
by the student manual. Any student who misses a scheduled quiz or exam without
approval will be given a failing grade for the quiz or exam. Behaviour during exams
is expected to conform to College guidelines. No further warnings will be given prior
or during the exams, the penalty for cheating is immediate failure.

Grading System:

Final Grade Computation

Individual Grades
Long Quizzes 20%
Class Activities (Exercises, Short Quizzes, Recitation, Reporting, Role
15%
Playing or Simulation)
Researches, Assignments and Reflections 10%
Final Exam 15%
Values 5%
Attendance (Refer to the Student Handbook for guidelines) 5%
Group Work Deliverables 15%
Final Project 15%
Total 100%

NOTE: Midterm Grade will be computed based on class standing at the time
of grades submission.
Materials of Instruction:

Online References:

1. Microsoft Architecture Center (http://msdn2.microsoft.com/en-us/library)

2. Retail Trends Site (http://retailindustry.about.com)
3. Department of Trade (http://www.dti.gov.ph/)
4. National Statistics Office (http://www.census.gov.ph/)

Text References:

1. Berman, Barry & Evans, Jpel, Retail Management, 10th Ed. (Person) (Students do
not need to Purchase)
2. James O’Brian, Management Information Systems (Students do not need to
Purchase)

Professor’s Consultation Hours and Venue: ____________________

COURSE SYLLABUS COURSE CODE : VERTSOL

ACKNOWLE DG EM ENT F OR M COURSE TITLE : VERTICAL SOLUTIONS
COURSE CREDIT : 3 Units
(SUBMIT THIS FORM TO THE COURSE SCHEDULE : Days : Time
TEACHER) :________
Term : 2nd Term
S.Y. : 2007-2008
SECTION & ROOM : Section : Room :

TEACHER :
_____________________________________

This is to certify that I, ____________________________________________________________

have read and
understood the entire syllabus and agree with its content, policies and consequences.

_______________________________
______________________________
SIGNATURE DATE SIGNED