IT Vendor Contracts

Supplier Contract Status
Global"The terms and conditions of the

Master Purchase Agreement between the
parties, ref HP Agreement No AEE65,
Hewlett Packard (EMEA) entered into on the 1st September 1999,
Global: Corporate Agreement for

Computer Software Products SIGNED BY
Software House International Inc AND
Software House International MCI Worldcom Limited ON April 1st 2000
Computacenter Standard Terms And Conditions
SCC Standard Terms And Conditions
Symitry Standard Terms And Conditions
Giant Computers Standard Terms And Conditions
2 Source 4 Standard Terms And Conditions
Topmedia Standard Terms And Conditions
Types of Purchases
HP Laptops, Desktops and Peripherals across EMEA
Desktop Software: Microsoft Select, Adobe Global, PGP Server Software: Microsoft Windows for EMEA
AD Hoc, IT Peripherals, Monitors, HP Servers For UK and occasional EMEA
AD Hoc,IT Peripherals, Monitors, HP Servers For UK and occasional EMEA
AD Hoc,IT Peripherals, Monitors, for UK
AD Hoc,IT Peripherals, Monitors, for UK
HP Servers for EMEA
IT Peripherals, Monitors, HP Servers for EMEA
Total IT Spend
2008 Spend
$2,944,891.45
$124,168.22
$1,064,898.47
$130,361.69
$960,845.52
$1,704.80
$3,280,737.89
$491,730.93
$8,999,338.97
Supported Hardware
Supported Operating System Images
Model & Manufacturer Type
Win 2000 Win XP SP2 Winodws Vista
Compaq Deskpro EN Series SFF Desktop X X
Compaq EVO D530C Desktop X X
Compaq EVO N600C Laptop X X
Compaq EVO N610C Laptop X X
Compaq W6000 Workstation X X
DELL docking station for laptops Europe
Dell Latitude D430 Laptop x x
Dell Latitude D630 Laptop x x
Dell Optiplex 745MT Desktop x x
Dell Optiplex 745SFF Desktop x x
Dell Optiplex 755MT Desktop x x
Dell Precision M90 Laptop x x
Hewlett Packard 6910P Laptop x x
Hewlett Packard DC7800 Desktop x x
IBM ThinkCentre M52 Desktop X X
IBM ThinkCentre S50 Desktop X X
IBM ThinkPad R40 Laptop X X
IBM ThinkPad T40 Laptop X X
IBM ThinkPad T43 Laptop X X X
IBM ThinkPad T60 Laptop x x X
IBM ThinkPad X31 Laptop X X
Legacy Supported Hardware – PC’s
Remarks Price Date Supplier
EOL
End Of Life (EOL)
EOL
EOL
EOL
DELL D630 EXPANSION UNIT £49.00 17/02/09 Symitry

SFF Laptop - Execs from August 2007
New Standard from July 2007
EOL( from August 2007)
EOL(Standard from August 2007)
High End Desktop from Jan 2008
Specialist use only (Totality)
New Standard Laptop £604.09 24/02/09 HP
New Standard Desktop £362.65 24/02/09 HP
EOL December 2006
EOL
EOL
EOL
EOL
EOL
EOL
EOL
Current
Approved Application List
Licence Corporate Included in Supported OS Date
Name
Required Y/N License (Y/N) Image XP SP2 Added
80-20 retreiver 1/1/2009
A1519 MX/MX-s nf3rc 1/1/2009
ABEV v1.1.8 y n n x 2/17/2009
ACS Automated Cust Segmentation 1/1/2009

ActiveState Perl 5.8 X 1/1/2009
Actuate E-Reporting viewer X 1/26/2009
Adobe Acrobat 9.0 (Pro & Standard) X X 1/1/2009
Adobe Acrobat Reader v8.1.2 X X 1/1/2009
Adobe Captivate 1/1/2009
Adobe Coldfusion Studio 1/1/2009
Adobe Creative Studio 1/1/2009
Adobe Creative Suite Premium Upgrade X X 1/1/2009
Adobe Creative Suite Training X X 1/1/2009
Adobe distiller X 1/26/2009
Adobe DreamWeaver CS 3 Version 9 1/1/2009
Adobe Dreamweaver X X 1/1/2009
Adobe Fireworks Studio X 1/1/2009
Adobe Flash Player X 1/1/2009
Adobe Flex Builder Pro X X 10/24/2008
Adobe FleXBuilder X X 1/1/2009

Adobe Framemaker 7.2 X X 1/1/2009
Adobe Illustrator 1/1/2009
Adobe Illustrator 1/1/2009
Adobe InDesign 1/1/2009
Adobe Pagemaker 1/1/2009
Adobe Photoshop 1/1/2009
Adobe PhotoShop X 1/1/2009
Adobe shockwave player X 1/26/2009
Adobe SVG viewer plugin X 1/1/2009
ADP – Payroll Software – HR Only 1/1/2009
AFP Docujment Viewer 1/1/2009
Alcatel Craft Terminal 1/1/2009
Alchemy 1/1/2009
Aperture Visual Information Management System X 1/1/2009
APUM 1/1/2009
ARBOR 1/1/2009
ARCSOFT PHOTOSTUDIO 5.5 (LIMITED INSTALL)
1/1/2009
ARCSOFT VIDEOIMPRESSION 2(LIMITED INSTALL) 1/1/2009
Aspen 1/1/2009
Asymetrix ToolBook II Neuron X 1/1/2009
Audacity X 1/1/2009
Auto Manager View X 1/1/2009

AutoAudit X X 1/1/2009
AutoCAD LT 2007 1/1/2009
AutoCAD Map X 1/1/2009
AutoCAD Whip viewers X 1/1/2009
AutoDesk Design Review (+Trueview) 1/1/2009
Avaya CMS Supervisor X 1/1/2009
Avaya IP Agent X 1/1/2009
Avaya Softphone X 1/1/2009
Avery Design Pro X 1/1/2009
Babylon Translator 1/1/2009
BAMTRAC X X 1/1/2009
Beligium E-ID X 1/26/2009
Blue Marble Geo Calculator X 1/1/2009
Bonfire Studio 1/1/2009
Brio Designer 1/1/2009
BRIO Enterprise(req. fiX for XP) X X 1/1/2009
Brio EXplorer 1/1/2009
Brio Quick View 1/1/2009
BRIO web client X X 1/1/2009
Brothersoft Powermapper X 1/26/2009
BT OSIS 1/1/2009
Business Engine (Time Sheet Client) 1/1/2009
Business Objects (full client) X 1/26/2009
CA - ERwin Data Modeller X 1/26/2009
CA - NetViz X 1/26/2009
CADENZA 1/1/2009
CardScan X 1/1/2009
Centrisoft Software Agent 1/1/2009
Checkpoint Client Software 1/1/2009
Checkpoint firewall Management GUI's X X 1/1/2009

Ciena Core Director Software n/w Management X 1/1/2009
Ciena OC Thick Client X 1/1/2009
Cienna (craft terminal) 1/1/2009
Cisco Unity Express Editor x 2/23/2009
Cisco Enterprise Agent(ICM) X 1/1/2009
Cisco Spectrum Expert 1/1/2009
Citi MultiWeb version1.11 X 1/1/2009
Clipboard Magic X 1/1/2009

CMS Centre Vu X 1/1/2009
CNDB – Credit Note Database 1/1/2009
CODA 1/1/2009
COLT e-report 1/1/2009
Concerto X 1/1/2009
CONCORD Live Health X 1/1/2009

CoperNic 1/1/2009
CounterPath Eyebeam X X 1/1/2009
Craft Terminal (OME 6500 Site Manager) X 1/1/2009
Crystal ClearView 1/1/2009
Crystal Reports X X 1/1/2009
CSMi 1/1/2009
Daemon Tools ? 1/1/2009
DameWare Mini Remote Control Workstation X X 1/1/2009
DeepBurner v1.9.0.228 X 10/24/2008
Dial_Live Database X 1/26/2009
Documentum Desktop 1/1/2009

DXR Client 1/1/2009
Elsbeth Predictive Dialer X 1/1/2009
EMS PostgreSQL Manager X X 1/1/2009

eQuality Agent X X 1/1/2009
Ericsson DNA 5.0 & 5.1 X 1/1/2009
Ericsson_AXX_TRAINING_Craft_SW_R5.1 X X 1/1/2009
ESSBASE 1/1/2009
ETMS 1/1/2009
EXFO MULTITEST TOOLBOX 1/1/2009
EXperian 1/1/2009
FibreDOC (OTDR) 1/1/2009
Filemaker Pro 1/1/2009
FileZilla 1/1/2009
Fitech Counsellor (Gym Software) X 1/1/2009

Freemind 1/1/2009
Gene6FTP Server X X 1/1/2009
GE-RSA Service Center X X 1/1/2009
GE-RSA Soft-ID X X 1/1/2009
GN Nettest Traceview X 1/26/2009
Go Global 1/1/2009
Google Sketch-up 12/2/2008
GPS – generic provisioning sys 1/1/2009
GSTool (Grundschutztool) x n X 1/1/2009
Helmsman X 1/1/2009
HTTPWatch 1/1/2009
Hyperion administrator v8 (v6=Designer) X 1/26/2009
Hyperion analyst v8 (v6=insight) 1/26/2009
Hyperion developer v8 (v6=Explorer) X 1/26/2009
Hyperion View v8 (v6=quickview) X 1/26/2009
Hummingbird EXCEED y X 1/1/2009
Hummingbird NFS Maestro y X 1/1/2009
Hummingbird Web y X 1/1/2009
ICA CitriX Client 1/1/2009
ICE-T 1/1/2009
ICIS (PRISM Suite) 1/1/2009
ICOMS To Arbor Interface 1/1/2009
ICON(SiteVu) 1/1/2009
ICP - Integrated Comunications Package 1/1/2009
ICSB 1/1/2009
IDM UltraEdit / Studio X 1/26/2009
IFACCOST 1/1/2009
IMSI OrgPlus X 1/1/2009
IMWeb Moderator 1/1/2009
Infra Plugins (CT only) X
Instant Meeting Web Moderator X X 1/1/2009
Instant Scheduler for MS Outlook 1/1/2009
IntelliSync Gold (Self Supported) 1/1/2009

INTERCONNECT 1/1/2009
Intrasoft 1/28/2009
ISIS 1/1/2009
ITSM 1/1/2009
IXIAcom - IxChariot 6.60 Platform Endpoints X 1/1/2009
Java Web Start (JWS) X X 1/1/2009

jScript (Germany) X 1/1/2009
Juniper Network Client 1/1/2009
Juridisch Lexicon X X 1/1/2009

K-Lite Codec Pack for Windows X 1/27/2009
Kalamazoo (Reception) X X 1/1/2009
KeyPass 1/1/2009
Kofax VirtualReScan X X X 1/1/2009
KPN Factuur Manager X 1/1/2009
Krypto Watch 1/1/2009
Krypto Zip 1/1/2009
LANDesk Package Builder 1/1/2009

Langenscheidt T1 Translation software X 1/1/2009
Lawson Insight 1/1/2009
LEAD CMP Photoshop Plugin 1/1/2009
LEAD JPEG2000 Photshop Plug in 1/1/2009
LearnLinc 1/1/2009
Livelink Eloquent Media Control 1/1/2009
LiveLink Explorer X
LockLizard Protector Viewer (www.locklizard.com) X X 1/1/2009
LockLizard SafeGuard PDF Viewer (www.locklizard.com) X X 1/1/2009
Lookout X 1/1/2009
Lotus Notes 1/1/2009
Lucent AccessView (QVPN Builder) X X 1/1/2009
Lucent Centre Vu (See also Avaya) 1/1/2009

Macro Scheduler X 1/1/2009
Mammozo 1/1/2009
Map Info Pro 1/1/2009
Map Info Viewer 1/1/2009
MapInfo Pro Viewer v9.0 X 11/26/2008
MDAC 1/1/2009
Mercury Quality Center X 1/1/2009
Mercury Quality Centre X X X 1/1/2009
MetaASSIST View X 1/1/2009
Microsoft .NET Framework v2.5 X 1/26/2009
Microsoft Access 1/1/2009
Microsoft AutoRoute 1/1/2009
Microsoft Expressions (all components all versions) X 1/26/2009
Microsoft Frontpage 2003 Pro X X 1/1/2009

Microsoft Internet Explorer X 1/1/2009
Microsoft Live Local for Outlook 2003 X 1/1/2009
Microsoft Live Meeting 2005 X 1/26/2009
Microsoft Netmeeting X X 1/1/2009
Microsoft Office 2003 X X 1/1/2009
Microsoft Office Communicator 2005 1/1/2009
Microsoft Powershell X 1/26/2009
Microsoft Project 2003 Pro X X 1/1/2009
MicroSoft SQL Client Utils X 1/1/2009
Microsoft TimeZone X 1/1/2009
Microsoft Visio 2000 Professional X 1/1/2009
Microsoft Visio 2000 Standard X 1/1/2009
Microsoft Visio 2002 Standard X 1/1/2009
Microsoft Visio 2003 Std & Pro X 1/26/2009
Microsoft Visio Viewer X 1/26/2009
Microsoft Visual Basic X 1/1/2009
Microsoft Visual C++ X 1/1/2009
Microsoft Visual Studio X 1/1/2009
Microsoft Windows Desktop Search X 1/1/2009
Microsoft XML notepad 2007 X 1/1/2009
MindManager v7 upwards X X 1/27/2009
Mozilla Thunderbird X 1/1/2009
Multiscope II X X 1/1/2009
Natlex 1/1/2009
NCircle IP360 Module X 12/2/2008
Netcomm systems - Smart app X 1/1/2009

NetFormX DesignXpert 1/1/2009
NetSetMan Pro X 12/2/2008
NetVis X 1/1/2009
Network Management Tools, (NMT or NMTS) X 1/1/2009
Newmerix X 1/1/2009
NGL 1/1/2009
Nortel OM5000 Release9.2.0 Craft CD X 1/1/2009
Nortel Optical Wizard Version 5.00 X X 1/1/2009
Nortel Preside Site Manager 1/1/2009

Nortel SIG SCS Client X X 1/1/2009
Nortel VPN Client X X 1/1/2009
Omniture Site Catalyst X 1/1/2009
On-Demand Developer for Siebel X X 1/1/2009
OpenSSL X 1/26/2009
OpenVPN GUI X 1/26/2009
ORACLE clients X 1/1/2009
ORACLE Development Suite 10 X 1/26/2009
ORACLE SQL Developer 1.5 (5873) X 1/26/2009
Outbound Network Management X 1/1/2009

PAL X 1/1/2009
Panagon + Panagon Viewer X X 1/1/2009
Panagon FileNet (Document Management) 1/1/2009
PAR 1/1/2009
PASStudio 1/1/2009
Perforce X 1/26/2009
PERL X 1/26/2009
PCINFO v3.16.2 X 11/26/2008
PDF Analyser X 1/1/2009
PDF Fromula 2008 X 1/1/2009

PDFCreator X X 1/1/2009
PeopleSoft Web Client 1/1/2009
PGP X X 1/1/2009
PGP for HR X 1/1/2009
Polycom PVX X 1/1/2009
Portal (Infranet) 1/1/2009
PowerDesigner 1/1/2009
PowerGUI 1/1/2009
PowerMapper 1/1/2009
Powersoft Powerbuilder X 1/1/2009
PRISM / SIEBEL 1/1/2009
Priva Building Management System (BMS) X X 1/1/2009
ProAcc X X 1/1/2009
ProComm Plus X 1/1/2009
ProPeis X X 1/1/2009
Proventia Agent X 1/1/2009
PTT Tool (MS Access required) 1/1/2009
Pumpkin TFTP 1/1/2009
PuTTY SSH Client 1/1/2009
PVCT (Development) X 1/1/2009
QIP Client X 1/1/2009
QMAN 1/1/2009
QMAP 1/1/2009
QMS X 1/1/2009
Quark Express X 1/1/2009
QuestionMark Secure Player X 1/1/2009
Quicktime Player X 1/1/2009
Rapid SQL X 1/1/2009
REACT 1/1/2009
Reflections X 1/1/2009
REHADAT-Elan X 1/1/2009
REMEDY (ICOMS) 1/1/2009
Remote Admin Viewer v3 1/26/2009
Resource Manager Mobile (RMM) 1/1/2009
Resource Manager Office (RMO) 1/1/2009
Revenue Repository Reporting (RRR) 1/1/2009
R-Gespraeche - copSSH X X 1/1/2009
R-Gespraeche - Cygwin X X 1/1/2009
R-Gespraeche - Java X X 1/1/2009
R-Gespraeche - KryptoZip X X 1/1/2009
RightFax (BE only) X 1/26/2009

RoyalBlue - Touchpaper (HR only) X 1/26/2009
RSI Shield X 1/26/2009
SAI 1/1/2009
SameTime 1/1/2009
SAP / nSAP X X 11/26/2008
SCOPUS 1/1/2009
ScreenHunter Free (screen capture) X 1/1/2009
Seagate Back Up Exec X 1/1/2009
Seagate Crystal Reports X 1/1/2009
SecureCRT v6.0.1 X X X 1/1/2009
Service Center 4 X X 1/1/2009
Shark Finesse ROI Software X X 1/1/2009
SIEBEL OneView 1/1/2009

SIPp 1/1/2009
SiteVu 1/1/2009
Smartbits - Smart window X 1/1/2009
Smartbits - Smartflow X 1/1/2009
SmartBoard X X 1/1/2009
Smartstream 1/1/2009
Softerra LDAP browser X 1/26/2009
SolarWinds Subnet mask Calculator X X 1/1/2009
Solomon X 1/26/2009
SQL Navigator 1/1/2009
Stellant Studio Designer X 1/26/2009
Streamline 1/1/2009
SUN v5.0.4 X 1/26/2009
SUN Accounting Systems X 1/1/2009
SUN Java 1.5.0_16 X 10/24/2008
SUN Secure Desktop (was tarantella) X 1/26/2009
Swarm 1/1/2009
SwiftView Standard PCL Viewer x X 10/24/2008
Sybase Open Client x 1/1/2009
Symantec Anti-Virus X X X 1/1/2009
Symantec PCAnywhere X X 1/1/2009
Symantec Total Commander X 1/26/2009
T MobileCommunications Centre X 1/1/2009
Tarantella X 1/1/2009
TDS – Trunk Domain System 1/1/2009
Teraterm Pro X 1/26/2009
Teligent P90E Workstation X 1/1/2009
Test King 1/1/2009
TEXIS 1/1/2009
TIMS 1/1/2009
TOAD (Oracle Tools) X 1/1/2009
TRAK 1/1/2009
Transpay (NL finance and HR) X 1/26/2009
TRLog 1/1/2009
UKCSB 1/1/2009
Van Dale Dictionaries X 1/26/2009
Vantive (CyberT only) X 1/26/2009
VAT 1/1/2009
VISION EXECUTIVE 1/1/2009
Visit (BE only) X 1/26/2009
VMWare player v2.5.1 X 11/28/2008
VMWare workstation X X 1/1/2009
WANDA 1/1/2009
WebEX (media player) X 1/1/2009
WEBGOA 1/1/2009
WebWorks ePublisher 9.3 X X 1/1/2009
WinFaX Pro X 1/1/2009
WINFIOL X 1/1/2009
Winnovative PDF Tools Suite X X 1/13/2009
Wireshark 1/1/2009
Witness eQuality Agent v7.7.1 X X X 1/1/2009
WorkBench Pro 1/1/2009
WorkPace Home Working Solutions 1/1/2009
Worldcom Reporting System 1/1/2009
XML Spy X 1/1/2009
XtraConnect 1/1/2009
ZyLab (ZyFIND & ZyINDEX) X X 1/1/2009
VoIP Clients 1/1/2009

Xchat IRC Client X X 1/1/2009
X-Ten VoIP Client X X 1/1/2009
CounterPath Eye-Beam VoIP Client X X 1/1/2009
ISG Approval
Due to software functionality the software within this list requires ISG Approval prior to installation - E-Mail "@ ISG Tec Security"
KeyPass X 1/1/2009
Wireshark X 1/1/2009
Nero Burning Software Y X 1/1/2009
VMWare Workstation Y X 1/1/2009
Microsoft Virtual PC N X 1/1/2009
Krypto ZIP X 1/1/2009
HTTPWatch Y X 1/1/2009
PGP X X 1/1/2009
NOTE
Installaton of VoIP Clients - X-Ten, Mercury, & Eye-Beam (ONLY)
The user will hold a software key and the relevant installation and configuration instructions.
The only action required by Desktop Support is the provision of Temporary Local Admin Right allowing the user to install and configure the client –
All other VoIP/Softphone clients my receive approval from Desktop Technologies prior to installation
Any problems please contact @ EMEA Desktop Technologies for further informaton concerning VoIP
Installaton of VoIP Clients - X-Ten, Mercury, & Eye-Beam (ONLY)
The user will hold a software key and the relevant installation and configuration instructions.
The only action required by Desktop Support is the provision of Temporary Local Admin Right allowing the user to install and configure the client –
All other VoIP/Softphone clients my receive approval from Desktop Technologies prior to installation
Any problems please contact @ EMEA Desktop Technologies for further informaton concerning VoIP
Remarks Installation Location Price Date Supplier
Contact [Wittmann, Michael] for more info - Hungary

VAT application - Language is only in HU available - http://www.apeh.hu/bevallasok/nyomtatvany/keretprogramok/abevjava_install.html
This SW is only for 2 users in EMEA
v5.8
Check for license Check for license £193.82 2/20/2009 SHI

Free to install software webportal
Check for license Check for license

£262.36 2/20/2009 SHI

Check for licence Check for licence
Free to install Free to install

3 licence for (Jillian Evans, Scott Ison & Dileep
Kumar) for more licence for users contact (Gary ms-lon-tech01\packages\Adobe\Flex_Builder_Pro
Hamilton)
Contact: Gareth Hay (before any installs) Install from CDROM supplied by Gareth Hay
HR Only HR Only
Contact: Dennis Van Dillen (before install) ms-lon-tech01\manual_installations$\Alcatel\craft terminal
Corporate license Corporate license

Info: multi-track audio editor and recorder #
ms-lon-tech01\manual_installations$\Audacity
Contact: Stephen M James (before install)
Replacement for Volo View Replacement for Volo View
Check for install, used by Finance department Check for install, used by Finance department
Check for install Check for install
Manual Installation Manual Installation

Cyber Trust users only - Approved as part of
Cyber Trust users only - Approved as part of integration
integration
Internal use only. Internal use only.

Contact: Dennis Van Dillen (before install) ms-lon-tech01\manual_installations$\Cienna
http://www.cisco.com/cgi-bin/tablebuild.pl/cue-304-utilities or
Contact: Sanjay Rajpurkar before install
http://www.cisco.com/pcgi-bin/tablebuild.pl?topic=278535672
fCBT requirement: ISG approval must be held prior to

fCBT requirement: ISG approval must be held prior to installation
installation
Contact: Michael Wittmann (before any installs),
ms-lon-tech01\manual_installations$\CitiGroup\Citi MultiWeb version1.11
web-based application
Freeware License Freeware License
Language Spanish Diana Ibero, Celsa Alvarez & Raul Language Spanish Diana Ibero, Celsa Alvarez & Raul Megido (contact for
Megido (contact for install issues) install issues)
Limited install number. No support Limited install number. No support
users requesting install should have the necessary users requesting install should have the necessary login info already.
login info already. Contact Sander Veraar Contact Sander Veraar
Check for license .. Also known as "X-Ten" Check for license .. Also known as "X-Ten"
For EMEA Field Operators ONLY For EMEA Field Operators ONLY
Check for licence requirements Check for licence requirements

Desktop Support Only Desktop Support Only
Freeware CD burning software ms-lon-tech01\manual_installations$\DeepBurner

internal developed application - the main DB for our
ms-lon-tech01\manual_installations$\Dial-Live Database
Dial-up network
Application owner :- Andreas Marx Application owner :- Andreas Marx

Install & Support contact :- Kay Simon Install & Support contact :- Kay Simon
Contact: IVN Team before any installation ms-lon-tech01\manual_installations$\Ericsson DNA 5.0 & 5.1
ms-lon-
Contact: Thomas Sims (before any installs)
tech01\manual_installations$\Ericsson\AXX_TRAINING_Craft_SW_R5.1
fCBT requirement: ISG approval must be held prior to

fCBT requirement: ISG approval must be held prior to installation
installation
ISG Approval must be held prior to installation ISG Approval must be held prior to installation
Check for licence. Contact: Naresh Hirani Check for licence. Contact: Naresh Hirani
Check for licence. Contact: Naresh Hirani Check for licence. Contact: Naresh Hirani
Contact: Kev Jelly for more info
Approved by ISG via SSAR located on Manual_Installations$
Manual Installation Manual Installation
Now Citrix Based Now Citrix Based
Download from Conferencing portal.by user. Download from Conferencing portal.by user.
https://wbbc.mci.com/wbbcLogin/imwm_imwminstall
https://wbbc.mci.com/wbbcLogin/imwm_imwminstall.jsp or \\ms-lon-
.jsp or \\ms-lon-
tech01\manual_installations$\Instant Meeting Web
tech01\manual_installations$\Instant Meeting Web
Moderator\IMWMSetup.exe
Moderator\IMWMSetup.exe
Verion Conferencing add on for outlook \\ms-lon-

Verion Conferencing add on for outlook \\ms-lon-
tech01\manual_installations$\Microsoft\instant_sche
tech01\manual_installations$\Microsoft\instant_scheduler_for_outlook
duler_for_outlook
Contact: [Frederic Hernu] for any issues ms-lon-tech01\manual_installations$\IntraSoft\Package

Contact: Tom Martin / Dave Drinkwater (before any ms-lon-tech01\manual_installations$\IXIAcom\IxChariot 6.60 Platform
installs) Endpoints
fCBT requirement: ISG Approval must be held prior

fCBT requirement: ISG Approval must be held prior to installation
to installation
Contact for this application is: Jeroen Bijnen Contact for this application is: Jeroen Bijnen
For any queries regarding licencing issues please For any queries regarding licencing issues please contact the international
contact the international mis implementation team. mis implementation team.
Check for install, conact - Jan Dalmulder Check for install, conact - Jan Dalmulder
Only used in NL Only used in NL
ISG Approved for use with R-Gespraechesoftware
ISG Approved for use with R-Gespraechesoftware only.
only.
For use only by EMEA Desktop Techonologies For use only by EMEA Desktop Techonologies
ms-lon-tech01\manual_installations$\LEAD\CMP
ms-lon-tech01\manual_installations$\LEAD\CMP PhotoShop Plug-in
PhotoShop Plug-in
ms-lon-
tech01\manual_installations$\LEAD\JPEG2000 ms-lon-tech01\manual_installations$\LEAD\JPEG2000 PhotoShop Plug-in
PhotoShop Plug-in
LAR for install LAR for install
Matthias Schmitz - Relevant License Keys are already

provided and must not be ordered Matthias Schmitz - Relevant License Keys are already provided and must
(www.locklizard.com/Downloads/LL_Protector_Viewer not be ordered (www.locklizard.com/Downloads/LL_Protector_Viewer.exe)
.exe)
Matthias Schmitz - Relevant License Keys are already
Matthias Schmitz - Relevant License Keys are already provided and must
provided and must not be ordered
not be ordered
(www.locklizard.com/Downloads/SafeguardPDFViewer
(www.locklizard.com/Downloads/SafeguardPDFViewer_v25.exe)
_v25.exe)
Verizon Core ONLY Verizon Core ONLY
Check for install, conact - David Finbow or Jens
Check for install, conact - David Finbow or Jens Jonsson
Jonsson
ms-lon-tech01\packages\map_info\mapinfoproviewer.exe
Included with OS install Included with OS install
Contact: Kev Jelly Contact: Kev Jelly

Support contact: Jos Den Haan Support contact: Jos Den Haan
Check version with user Check version with user
Add in for Outlook 2003 Add in for Outlook 2003

Contact: Harry Bhatti for licence purchase Contact: Harry Bhatti for licence purchase
CBT application. Register with ISG before installation CBT application. Register with ISG before installation
Check for install, contact: Desktop Support (Sweden) Check for install, contact: Desktop Support (Sweden)
Contact: Kev Jelly (fCT tool for Sandboxes only)

Check for install Check for install
Contact: Kev Jelly (fCT tool for Sandboxes only)
This is for one user only and was not fully tested so
not supported by desktop.
ms-lon-tech01\manual_installations$\Nortel\OM5000 Release9.2.0 Craft

installs Java 1.4.1_05
CD
Contact: Thomas Sims (before any installs) ms-lon-tech01\manual_installations$\Nortel\Optical Wizard_Version 5.00
ms-lon-tech01\packages\Nortel\SIG SCS client
ms-lon-tech01\manual_installations$\Oracle\sql developer or
Free tool & also replaces DbVisualizer http://www.oracle.com/technology/products/database/sql_developer/i
ndex.html
approved for installation upon 5 systems in Germany. approved for installation upon 5 systems in Germany. Please see Kay
Please see Kay Simon for details Simon for details
Insalls Java 1.6 into PASstudio folder. Testing was ok
but could cause issues. ms-lon-tech01\manual_installations$\passtudio
Rolled out to all machines via LANDesk Software Installations Portal

Contact: Brendon Gould # info: Freeware licence # Contact: Brendon Gould # info: Freeware licence # URL: http://www.pdf-
URL: http://www.pdf-analyzer.com/ analyzer.com/
PDF to DWG converter PDF to DWG converter
Freeware License Freeware License
For HR use ONLY For HR use ONLY
ISG approval must be held prior to instalaltion ISG approval must be held prior to instalaltion
For HR use ONLY For HR use ONLY
Desktop video software Desktop video software
Check for country and Language. Change country
Check for country and Language. Change country from Web Portal
from Web Portal
Software restricted to IT Ops only Software restricted to IT Ops only
Installation approved for Amsterdam only Installation approved for Amsterdam only
Contact Francis Salaets for license Contact Francis Salaets for license
Replaced by Hummingbird Replaced by Hummingbird
Contact - Kay Simon Contact - Kay Simon
Installed via LANDesk Installed via LANDesk
On LANdesk webportal
Limited install. No Support. Limited install. No Support.

Replaced by Hummingbird Replaced by Hummingbird
German app German app
Installed from LANDesk Web Portal Installed from LANDesk Web Portal
use Putty instead use Putty instead
ISG approved for use with "R-Gespraeche" software

ISG approved for use with "R-Gespraeche" software only - ms-lon-
only - ms-lon-tech01\manual_installations$\R-
tech01\manual_installations$\R-Gespraeche\BGS_6_2007-07-10\R-
Gespraeche\BGS_6_2007-07-10\R-
Gespraeche\BGS_6_2007-07-10\cygwin
Gespraeche\BGS_6_2007-07-10\cygwin
use Java v1.5.0_06 or higher use Java v1.5.0_06 or higher
ISG approved for use with "R-Gespraeche" software

ISG approved for use with "R-Gespraeche" software only - ms-lon-
only - ms-lon-tech01\manual_installations$\R-
tech01\manual_installations$\R-Gespraeche\BGS_6_2007-07-10\kryptozip
Gespraeche\BGS_6_2007-07-10\kryptozip
Software Installations Portal

Check requirement. Now retired Check requirement. Now retired
licence for 2 people. Contact Naresh Hirani licence for 2 people. Contact Naresh Hirani
Licence required Contact Rob Nicol / Kev Jelly -
Licence required Contact Rob Nicol / Kev Jelly -
https://www.sharkfinesse.com/generic/software/insta
https://www.sharkfinesse.com/generic/software/install/index.cfm - Users
ll/index.cfm - Users require LAR to perform install
require LAR to perform install themselves
themselves
US Siebel instance US Siebel instance
Limited install. No Support. Limited install. No Support.

Installed for meeting room machines only Installed for meeting room machines only
License with Arron Sweeney License with Arron Sweeney
ms-lon-tech01\packages\Java\jre-1_5_0_16-windows-i586-p.exe
1 licence for Brendon Gould ms-lon-tech01\packages\SwiftView\Standard_PCL_Viewer
Limited release. Approval required Limited release. Approval required
Supplied with T Mobile 3G/UMTS card Supplied with T Mobile 3G/UMTS card
Contact - Paul Verhoeven Contact - Paul Verhoeven

DB For Cisco Gold Partnership DB For Cisco Gold Partnership
only 2 licences, see "readme" only 2 licences, see "readme"

Limited install number Limited install number
Approved replacement for Virtual PC ms-lon-tech01/packages/vmware/vmplayer

Must be used with approved VM Ware image and
Must be used with approved VM Ware image and registered with ISG
registered with ISG
See Web Applications See Web Applications

Contact: Gareth Hay (before any installs) Install from CDROM supplied by Gareth Hay
Contact [Palani Subramani] before any install Contact [Palani Subramani]

Located on the 5 server packages share Located on the 5 server packages share
very old package very old package

Licence Required Licence Required
Limited release. Approval required, contact: Jan

Limited release. Approval required, contact: Jan Dalmulder
Dalmulder
gure the client –
gure the client –
Approved Peripherals
Supported Operating System Images

Make And Model Format
Win 2000 Win XP SP2
Monitor
Dell 1905FP 19” Flat Panel Monitor LCD Monitor
Dell 1907FP 19” Flat Panel Monitor LCD Monitor
Dell 2007WFP 20" Wide screen monitor LCD Wide Monitor
22” Iiyama Prolite E2207WS-B1 LCD Wide Monitor

Viewsonic VIE 20.1 VA2216W 1680X1050 LCD Wide Monitor
ViewSonic 22" VA2226W LCD Wide Monitor
Graphics Card
GeForce FX6200/PCI 256MB Dual VGA Dual screens for desktops
GeForce 7300GT (512Mb) AGP Dual VGA Dual screens for desktops
Printer (MonoChrome)
Hewlett Packard P1505n Mono Printer
Hewlett Packard LaserJet J6480 MFD Multifunction device
Hewlett Packard OfficeJet J5780 MFD Multi function device
Lexmark E240 Mono Printer
Lexmark E232 Mono Printer
Lexmark E250D Mono Printer
Hewlett Packard P3005N Mono Printer
Hewlett Packard P4015tn Mono Printer
Hewlett Packard CLJ 3800N Mono Printer
Hewlett Packard 9040N Mono Printer

HP LaserJet P1505 Printer (CB412A) Mono Printer
DeLL 1720dn Mono Printer

Printer (Colour)
HP LASERJET M1522NF MFP Colour LaserJet Multifunction Printer/Scanner/Fax
Hewlett Packard 3600DN Colour laser printer
Hewlett Packard 4700DN Colour laser printer
Special Printers
Zebra Bar Code Printer Barcode Printer
Scanner
Hewlett Packard 5500c Scanner
CANON Scanner CanoScan Lide 35 Scanner
Canon LiDE 90 A4 flat bed scanner Scanner
Canon LiDE 200 A4 flat bed scanner Scanner
Hewlett Packard DVD940E CD/DVD burner External
Docking Stations
DELL docking station for laptops Europe 452-10377
WebCams
Logitech Quickcam pro 5000 USB USB Webcam
3G Cards
Sierra AC875U AirCard USB 3G Broadband modem x
GlobeTrotter PCMCIA UTMS\GPRS Modem
Merlin PCMCIA UTMS\GPRS Modem
Vodafone USB 3G Modem USB 3G Broadband modem
Vodafone PCMCIA 3G Card PCMCIA UTMS\GPRS Modem
Remarks
End Of Life
Alternative to ViewSonic
153€ /piece VGA only
(alternative) 165€ /piece (VGA+DVI)
PCI card to fit our current standard builds

AGP (x8) Graphics Card
Home Workers only

Home Workers Only
Discontinued
Replaces the E232
Personal Office printer.
Personal Office Printer replaces the E240
small workgroups (5 people)
Workgroups
High volume (billing)

Personal Office Printer replaces E200 series
Personal Office Printer alternative
small workgroups (10-15)

small workgroups (10-15)
large workgroups
End Of Life
End Of Life
End Of Life
Dell D630 D430
Verizon Enterprise Mobility

Web-based Software
Web Based System
Application Access Requests
BITS
Business Objects (web client)
CARS
Circuit Layout Record
Citi MultiWeb version1.11
Cisco IOS Downloads Page
CNDB
CPE AAA Account Information
CPE Certification
CPE Tacacs
Cus dB
DADU
Eclipse
E.Co BT Software
EOS
ESP
ESPRESSO
ESPRESSO Back-up
Free Translation
Gen-e Portal
IASA
IM Web moderaotr
Kati
IPSM
KATI
LANDESK
Mastars Home Page
MCI Products
MIS Help Page
Nettools
OPN-CIMS (Gen-e Portal)
PC Request
Premisys
Products Repair Documentation

SASGraph ActiveX Control v9.2
Siebel - Analytics
Siebel – Marketing
Siebel – E-Communications
SMT
SNM
Sparing Database
TDS – Full Application
TDS – Lite Application
UNIX Account Requests
UUNet Multi-dial
VDDS
VMware Remote MKS - ActiveX Control
V-NET
Web App Portal on gen-e portal
WEB-GOA
ZyLAB Web
Web-based Software
Hyperlink
http://syssec.mcilink.com/applreq/
http://bitsweb.mcilink.com
http://satyr.wcom.co.uk/~icabs/reports/asr_prod30
http://clr.mcilink.com/
C:\Program Files\Citigroup\MULTIWEB Banking\index.html
https://wwwint.uu.net/dept/syseng/gpe/prodeng/matrix/bin.html
http://wwwint.eu.uu.net/local/uk/custdb/cgi-bin/ocustdbv
https://cpe-aaa.eu.uu.net
https://wwwint.uu.net/dept/syseng/gpe/prodeng/matrix/index4.html
https://cpe-aaa.eu.uu.net/
https://wwwint.eu.uu.net/local/uk/custdb/cgi-bin/OCustDBV
https://dadu.uk.uu.net/extcgi-bin/neweditorS
https://wwwint.eu.uu.net/eclipse/
http://www.eco-llu.bt.com/broadband.htm
https://netops.nl.mcilink.com/current/eos/search.php3
http://esp.mcilink.com/ & http://esp2.wcomnet.com/esp2/login/login.asp2.wcomnet.com/esp2/home.asp
http://espresso.mcilink.com/
http://espresso2.mcilink.com/
http://freetranslation.com
http://gen-e.mcilink.com/index.html
https://globalipcom.mci.com/login.fcc
https://wbbc.mci.com/wbbcLogin/servlet/WBBCLogin?customHeader=emeetings&langKey=en
https://kati.ap.mcilink.com/stellent/idcplg?idcservice=Get_Doc_Page&Action=GetTemplatePage&Page=Home_Page
https://kati.ap.mcilink.com/stellent/idcplg?IdcService=GET_DOC_PAGE&Action=GetTemplatePage&Page=HOME_PAGE
http://ms-lon-tech01/remote
http://mastars.mcilink.com/index.jsp
https://insite.mcilink.com/categorya.asp?SuperCategoryName=Products%20and%20Services&CategoryName=Products%
https://itops.uk.mcilink.com/desktop_tech/
https://nettools-prod.mcilink.com/nettools/servlet/login
https://itops.uk.mcilink.com/desktop/content.asp?strURL=pc_request/pc_request_form.asp
https://premisys.verizon.com/ecommunications_enu/start.swe?SWECmd=Login&SWEPL=1&SWETS=
http://iguide.mciworldcom.com/index/3/4/294/e1b3/2d31/
http://ms-lon-tech01/packages/SASGraph/ActiveX Control v9.2
http://bilbo.wcom.co.uk:8183/analytics
http://siebel.wcom.co.uk/marketing
http://siebel.wcom.co.uk/ecommunications
http://lon-smt1.wcom.co.uk:8080/index.php
https://netops.nl.mcilink.com/current/eos/search.php3
http://deros.wcom.co.uk:8089
http://ms-lon-trds02.emea.wcomnet.com:8787/WFCData.World/jsp/index.html
https://wwwint.eu.uu.net/cgi-bin/dept/serverops/account_creation/account_creation.cgi
https://multidialadmin.uk.uu.net/admin.html
194.202.159.100 / 212.136.179.100
https://teamnet2.mcilink.com/emea/internalcomms/toolkit/day-to-day/vnet.html
http://gen-e.mcilink.com
http://www.zylab.co.uk/
End-User Evaluation of Applications
Date Supported O/S

Software Title Tester's Name Machine Test Period
Installed 2000 XP SP2
Teradata SQL Assistance Nigel Green UK-DT-055666 R3332085 8/7/2008 X
GE-Soft-ID Jason Finbow R3733046 X
SAgent 6.5 Kenneth Newstead R4202959 12/12/2008 X

ns
Remarks
part of SAP UAT

R:\UK - MIS\MIS_IT_Operations\Desktop Support\EMEA_Desktop_and_Telecom_Team\Desktop_Tech\openSource_Stat
http://itstandards.verizon.com/stds_opensrccentral.jsp US link
Open
ISG Supported O/S

Name Ver Nº Licence info
Approval 2000
Tidy HTML
GNS Public GNU
OpenVPN
Mercurial 1.0.2 Public GNU
GIMP 2.3.6 Public GNU
Google SketchUp 6
7zip 4.57 Public GNU
FileZilla 3.2.1 GNU GPL
Foxit PDF Reader 2.3 Public GNU
SipXphone 2.6.0.27 Public GNU
AutoHotkey 1.0.47.06 Public GNU
Apache log4j 1.2.15 Apache License, V2.0
Cygwin & Cygwin/X 1.5.25-15 GNU GPL
Notepad++ 5.1.4 GPL
PumpKIN 2.7.2 GPL X
Perl 5.10.0.4 GNU GPL
TortoiseSVN 1.5.7 GNU GPL

TortoiseCVS 1.10.10 GNU GPL
Eclipse IDE 3.4.1 GNU GPL
esktop_Tech\openSource_Statement_VzB_US\Verizon_IT_OSS_AUP.doc
Open Source Software
Supported O/S Date

Remarks
XP SP2 Added
x 01/01/2009
x 01/01/2009 Approved by Chris Vella from security perspective
x 01/01/2009 Approved by Chris Vella from security perspective

x 01/01/2009 Approved by Peter Tueber
x 01/01/2009 Approved by Kev Jelly
01/01/2009 Approved by KJ
x 01/01/2009 Testing by BA
x 13/01/2009 Approved by BA & KJ
x 14/01/2009 Approved by BA, KJ & PA
x 1/26/2009 Approved BA & KJ - replaces all other text editors
x 2/3/2009 Approved KJ
x 2/3/2009 Approved BA
Approved KJ / BA - All other SVN applications not to be

x 2/4/2009 used (TortoiseSVN offers all SVN functionality)
x 2/4/2009 Approved KJ / BA
x 2/10/2009 Approved BA
Installation Location
Approved by Chris Vella from security perspective
Approved by Chris Vella from security perspective

ms-lon-tech01\packages\Mercurial 1.0.2
Software Installations Portal
\\ms-lon-tech01\manual_installations$\Tools\Google_SketchUp_6
http://filezilla-project.org/
Contact: [Orbegozo, Andrea (Andre)] for install or questions

Contact: [Kaupp, Sven] before install or questions
Contact: [Bothinathan, Divakar X] for install or questions
\\ms-lon-tech01\manual_installations$\OpenSource\Cygwin_CygwinX
\\ms-lon-tech01\manual_installations$\OpenSource\Notepad++
\\ms-lon-tech01\manual_installations$\opensource\pumpkin
\\ms-lon-tech01\manual_installations$\OpenSource\perl
\\ms-lon-tech01\manual_installations$\OpenSource\TortoiseSVN
\\ms-lon-tech01\manual_installations$\OpenSource\TortoiseCVS
http://www.eclipse.org/
Mobile Devices
Model & Manufacturer Type
Blackberry 8310 BlackBerry
Blackberry "Pearl" BlackBerry
Removed Application List
Licence Corporate Included in Supported OS Date Removed

Name
Required Y/N Image
License (Y/N) XP SP2
Adobe Photo Delux 11/28/2008
CorelDraw X 11/28/2008
DbVisualizer X X 1/29/2009
DocScrubber 12/2/2008
Isabel Websign X X 12/2/2008
Micrsoft Virtual PC X 1/19/2009
Nero burning software X 1/19/2009
Nokia Data Suite X 1/1/2009
PSPad v4.5.3 (2298) X 1/26/2009
TechSmith SnagIT X 12/2/2008
UltraISO X 1/19/2009
VNC Viewer 1/19/2009
WS-FTP Pro x 2/4/2009
WinZIP X 11/28/2008
Remarks Installation Location
removed by KJ Discontinued by vendor

Replaced by GIMP / Expressions Studio / Adobe Photoshop / Adobe
removed by KJ Creative Suite
removed by KJ replaced by Oracle SQL Developer
removed by KJ removed by KJ
removed by KJ Being phased out for Adobe / Expressions / FrontPage
removed by KJ ISG Approval must be held prior to installation
removed by KJ ISG approval must be held prior to installation
removed by KJ Subject to PDA announcement
removed by KJ replaced by Notepad++
removed by KJ
removed by KJ replaced by DeepBurner (freeware) / 7zip (freeware)
removed by KJ
removed BA replaced by Hummingbird 2008
removed by KJ replaced by 7zip (freeware)

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IT Vendor Contracts

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Supplier Contract Status

Global"The terms and conditions of the

Global: Corporate Agreement for

HP Laptops, Desktops and Peripherals across EMEA

DELL D630 EXPANSION UNIT £49.00 17/02/09 Symitry

ABEV v1.1.8 y n n x 2/17/2009

ACS Automated Cust Segmentation 1/1/2009

Adobe Flex Builder Pro X X 10/24/2008

Adobe FleXBuilder X X 1/1/2009

ARCSOFT VIDEOIMPRESSION 2(LIMITED INSTALL) 1/1/2009

Auto Manager View X 1/1/2009

Checkpoint Client Software 1/1/2009

Checkpoint firewall Management GUI's X X 1/1/2009

Cisco Unity Express Editor x 2/23/2009

Cisco Enterprise Agent(ICM) X 1/1/2009

Cisco Spectrum Expert 1/1/2009

Citi MultiWeb version1.11 X 1/1/2009

Clipboard Magic X 1/1/2009

COLT e-report 1/1/2009

CONCORD Live Health X 1/1/2009

DeepBurner v1.9.0.228 X 10/24/2008

Dial_Live Database X 1/26/2009

Documentum Desktop 1/1/2009

Elsbeth Predictive Dialer X 1/1/2009

EMS PostgreSQL Manager X X 1/1/2009

Fitech Counsellor (Gym Software) X 1/1/2009

Instant Meeting Web Moderator X X 1/1/2009

Instant Scheduler for MS Outlook 1/1/2009

IntelliSync Gold (Self Supported) 1/1/2009

IXIAcom - IxChariot 6.60 Platform Endpoints X 1/1/2009

Java Web Start (JWS) X X 1/1/2009

Juniper Network Client 1/1/2009

Juridisch Lexicon X X 1/1/2009

Kalamazoo (Reception) X X 1/1/2009

Krypto Zip 1/1/2009

LANDesk Package Builder 1/1/2009

LEAD CMP Photoshop Plugin 1/1/2009

LEAD JPEG2000 Photshop Plug in 1/1/2009

LockLizard Protector Viewer (www.locklizard.com) X X 1/1/2009

LockLizard SafeGuard PDF Viewer (www.locklizard.com) X X 1/1/2009

Lucent AccessView (QVPN Builder) X X 1/1/2009

Lucent Centre Vu (See also Avaya) 1/1/2009

Microsoft Expressions (all components all versions) X 1/26/2009

Microsoft Frontpage 2003 Pro X X 1/1/2009

Mozilla Thunderbird X 1/1/2009

NCircle IP360 Module X 12/2/2008

Netcomm systems - Smart app X 1/1/2009

NetSetMan Pro X 12/2/2008

Nortel OM5000 Release9.2.0 Craft CD X 1/1/2009

Nortel Optical Wizard Version 5.00 X X 1/1/2009

Nortel Preside Site Manager 1/1/2009

ORACLE SQL Developer 1.5 (5873) X 1/26/2009

Outbound Network Management X 1/1/2009

PDF Analyser X 1/1/2009

PDF Fromula 2008 X 1/1/2009

Portal (Infranet) 1/1/2009

R-Gespraeche - Cygwin X X 1/1/2009

R-Gespraeche - Java X X 1/1/2009

R-Gespraeche - KryptoZip X X 1/1/2009

RightFax (BE only) X 1/26/2009

SIEBEL OneView 1/1/2009

VMWare workstation X X 1/1/2009

ZyLab (ZyFIND & ZyINDEX) X X 1/1/2009

VoIP Clients 1/1/2009