Maintenance

Optimizer
Target Audience
System administrators
Technology consultants

Document Version 2.00 – December 2008


© Copyright 2008 SAP AG. All rights reserved.
No part of this publication may be reproduced or transmitted in any
form or for any purpose without the express permission of SAP AG.
The information contained herein may be changed without prior
notice.
Some software products marketed by SAP AG and its distributors
contain proprietary software components of other software vendors.
Microsoft, Windows, Outlook, and PowerPoint are registered
trademarks of Microsoft Corporation.
IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex,
MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries,
xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity,
Tivoli, Informix, i5/OS, POWER, POWER5, OpenPower and
PowerPC are trademarks or registered trademarks of IBM Corporation.
Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either
trademarks or registered trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
Oracle is a registered trademark of Oracle Corporation.
UNIX, X/Open, OSF/1, and Motif are registered trademarks of the
Open Group.
Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame,
VideoFrame, and MultiWin are trademarks or registered trademarks of
Citrix Systems, Inc.
HTML, XML, XHTML and W3C are trademarks or registered
trademarks of W3C®, World Wide Web Consortium, Massachusetts
Institute of Technology.
Java is a registered trademark of Sun Microsystems, Inc.
JavaScript is a registered trademark of Sun Microsystems, Inc., used
under license for technology invented and implemented by Netscape.
MaxDB is a trademark of MySQL AB, Sweden.
SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver, and
other SAP products and services mentioned herein as well as their
respective logos are trademarks or registered trademarks of SAP AG
SAP AG
Dietmar-Hopp-Allee 16
69190 Walldorf
Germany
T +49/18 05/34 34 34
F +49/18 05/34 34 20
www.sap.com
in Germany and in several other countries all over the world. All other
product and service names mentioned are the trademarks of their
respective companies. Data contained in this document serves
informational purposes only. National product specifications may
vary.
These materials are subject to change without notice. These materials
are provided by SAP AG and its affiliated companies ("SAP Group")
for informational purposes only, without representation or warranty of
any kind, and SAP Group shall not be liable for errors or omissions
with respect to the materials. The only warranties for SAP Group
products and services are those that are set forth in the express
warranty statements accompanying such products and services, if any.
Nothing herein should be construed as constituting an additional
warranty.
Disclaimer
Some components of this product are based on Java™. Any code
change in these components may cause unpredictable and severe
malfunctions and is therefore expressively prohibited, as is any
decompilation of these components.
Any Java™ Source Code delivered with this product is only to be used
by SAP’s Support Services and may not be modified or altered in any
way.
Documentation in the SAP Service Marketplace
You can find this documentation at the following Internet address:
service.sap.com/solman-mopz
Typographic Conventions Icons
Type Style Represents
Example Text Words or characters that Icon Meaning
appear on the screen. These
Caution
include field names, screen
titles, pushbuttons as well as
menu names, paths and Example
options.
Cross-references to other Note
documentation
Recommendation
Example text Emphasized words or phrases
in body text, titles of graphics Syntax
and tables
EXAMPLE TEXT Names of elements in the
system. These include report
names, program names,
transaction codes, table
names, and individual key
words of a programming
language, when surrounded by
body text, for example,
SELECT and INCLUDE.
Example text Screen output. This includes
file and directory names and
their paths, messages, names
of variables and parameters,
source code as well as names
of installation, upgrade and
database tools.
Example text Exact user entry. These are
words or characters that you
enter in the system exactly as
they appear in the
documentation.
<Example Variable user entry. Pointed
text> brackets indicate that you
replace these words and
characters with appropriate
entries.
EXAMPLE TEXT Keys on the keyboard, for
example, function keys (such
as F2) or the ENTER key.
Maintenance Optimizer

History of Changes
This guide is regularly updated in SAP Service Marketplace at
service.sap.com/instguides SAP Components SAP Solution Manager
<current release>. Make sure you have the latest version of this guide by checking SAP
Service Marketplace immediately before starting the installation.
The following table provides an overview of the most important changes that have been
made in the latest versions.
Master Guide Version Important Changes
1.00 (March 2008) First official release of this document
2.00 (December 2008) Adaptation to SAP Enhancement Package 1

About this Document

Purpose
This document provides an overview of Maintenance Optimizer and refers you to the required
detailed documentation.
The Maintenance Optimizer in SAP Solution Manager guides you through the procedure for
planning and downloading SAP support packages and patches for your systems. All
corrective software packages, including Support Packages (Stacks) for SAP NetWeaver
2004s and subsequent versions, as well as all applications which are based on this software
(including SAP Business Suite 2005), released after April 2, 2007, will be available
exclusively through the Maintenance Optimizer in SAP Solution Manager.
The document consists of the following main sections:
Planning Information: Overview of important information regarding Maintenance
Optimizer
Installation: Information about the installation of SAP Solution Manager Maintenance
Optimizer
Configuration: Configuration procedure for Maintenance Optimizer
Using the Maintenance Optimizer: Information about how to use Maintenance
Optimizer
Also see the document “How to Use Maintenance Optimizer” on SAP Service Marketplace
(service.sap.com/instguides), which is updated regularly.
You should use the latest version of SAP Solution Manager.

Planning Information
For more information about topics not covered in this guide:
Content Location on SAP Service Marketplace
General information about SAP Solution service.sap.com/solman-mopz
Manager Maintenance Optimizer
Overview information, SAP Tutor, FAQ
Latest versions of Master, Installation, service.sap.com/instguides
Upgrade, Security and Sizing Guide
SAP Components SAP Solution

4 December 2008
 Maintenance Optimizer

Manager <current release>

SAP Library Documentation for Maintenance help.sap.com
Optimizer usage
SAP Solution Manager Change
Management Maintenance Optimizer
Information about Support Package Stacks, service.sap.com/sp-stacks
latest software versions and patch level
requirements
SAP Online Knowledge Products (OKPs) – service.sap.com/rkt
role-specific Learning Maps
SAP Solution Manager <current release>
Learning Map for Solution Consultant
Implementing SAP Solutions
Software Lifecycle Manager (SLM) service.sap.com/slm
You may extend Maintenance Optimizer by
SLM. Configuration: Transaction SPRO SAP
Reference IMG SAP Solution Manager
Implementation Guide SAP Solution
Manager Configuration Scenario-Specific
Settings Change Management
Maintenance Optimizer (Software Lifecycle
Manager)
Software Component for message creation in SV-SMG-MAI
case of problems
SAP Notes service.sap.com/notes
SAP Note 1024932 (Maintenance Optimizer:
Collective Note)

Installation
Install the latest version of SAP Solution Manager. Refer to the Installation Guide on SAP
Service Marketplace (service.sap.com/instguides SAP Components SAP
Solution Manager <current release>).
You should take sizing into consideration if you plan to use more SAP Solution Manager
Scenarios. For sizing prerequisites see the SAP Solution Manager Sizing Guide on SAP
Service Marketplace (service.sap.com/instguides SAP Components SAP
Solution Manager <current release>).

Configuration
The following table is a step-by-step description for transaction SPRO SAP Reference IMG
SAP Solution Manger Implementation Guide SAP Solution Manager Configuration
Basic Settings. Follow the IMG documentation of each step listed.

Following these steps you only configure the Maintenance Optimizer.

You do not configure any other functionality for SAP Solution Manager. If you
intend to use further SAP Solution Manager Scenarios, such as EarlyWatch
Alert or Diagnostics, use the guided procedure for automatic basic settings
configuration using transaction SOLMAN_SETUP. For a Scenario description,

December 2008 5
Maintenance Optimizer

see the Master Guide for SAP Solution Manager (see section Planning
Information).

Step Title IMG Path Note

1 Create Not in IMG In transaction SU01, create a user
Configuration and assign the profile SAP_ALL.
User Perform the following steps with
this user.
2 Activate BC Sets Basic Settings Basic BC-
for Configuration Sets for Configuration
and all Basic
HTTP Services

3 Create RFC Basic Settings

Connection to Connection to SAP
SAP Maintain RFC User for
Communication with
SAPService and Support
Systems
4 Maintain SAP Basic Settings
Customer Connection to SAP
Numbers Maintain SAP Customer
Numbers
(only relevant if
you manage more
than one SAP
customer number)
5 Assign S-User Basic Settings
Connection to SAP
Assign S-User for SAP
Support Portal Functionality
Perform this IMG activity only if
you manage more than one SAP
customer number. More
information: SAP Solution
Manager Security Guide (see the
section Planning Information in this
document).
Additionally, if you have more
than one SAP customer number,
you have to perform all IMG
activities under Basic Settings
Connection to SAP Multiple
Customer Numbers and continue
with step 5.
If you do not maintain the S-User
correctly, the following error
message appears in the
application: No S-User is
assigned to your user.
If you have more than one SAP
customer number, you have to
assign the correct S-user to the
customer numbers (see IMG
documentation Step 4).

6 December 2008
 Maintenance Optimizer

6 Maintain System Basic Settings System If you already use an SLD in your
Landscape Landscape Put Systems system landscape, we recommend
in System Landscape connecting the SLD (see IMG
Automatically Connect path).
System Landscape Directory
If you do not use an SLD, perform
the necessary steps for individual
systems manually by choosing
transaction SMSY choose
Create New System with Assistant
in the context menu of Systems in
the hierarchical tree on the left
(only for ABAP-based main
instances). Follow the steps in the
wizard (you do not need to
generate RFC connections, but
you must assign logical
components).
7 Create Solution Basic Settings System If you have connected your SLD in
and Assign Landscape Define step 6, perform both IMG activities
Logical Solution Landscape under this subnode.
Component
If you have maintained your
system landscape manually, you
only have to perform the IMG
activity Define a Solution.
8 Create Users for Not in IMG In transaction SU01, create system
(optio Maintenance users for users who work with
nal) Optimizer and Maintenance Optimizer. In
Assign transaction PFCG, assign the roles
Authorizations SAP_MAINT_OPT_ADMIN and
SAP_SM_SOLUTION_ALL with
full authorization to your users
(note: copy the roles, maintain the
authorizations, generate the
profiles and perform a user
comparison). More information:
Security Guide (see section
Planning Information).
You have now configured SAP Solution Manager Maintenance Optimzer.

Using the Maintenance Optimizer

To use the Maintenance Optimizer, call transaction Solution_Manager <your solution>
Operations Change Management Maintenance Optimizer Create New
Maintenance Transaction. Follow the steps in the guided procedure.
If you receive the error message You are not authorized to perform the
activity selected last, check step 8.
If you receive the error message No S-User is assigned to your user, check step
5. Always log on to the SAP Support Portal with the same S-User which is assigned to your
Solution Manager user.

December 2008 7
Maintenance Optimizer

You can also access the Maintenance Optimizer via the Change Management work center. In
this case you have to configure the work center functionality (transaction SPRO SAP
Reference IMG SAP Solution Manger Implementation Guide SAP Solution Manager
Scenario-Specific Settings Change Control Setup Work Center for Change Request
Management).
More information about using the Maintenance Optimizer: SAP Library Documentation and
SAP Online Knowledge Products (see section Planning Information in this document).

8 December 2008